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  • Faculty of Business & Informatics

Department of Tourism & Hospitality Management

About department, partnerships.

diu tourism and hospitality management

Tourism is one of the promising industries in Papua New Guinea but lacks high quality and competent professionals to respond to its operational challenges. Seeing this significant need, Divine Word University, since 1998 through its Department of Tourism and Hospitality Management (THM), continues to offer programs to address ever changing issues and concerns in the field of tourism and hospitality. Ever mindful of the important part and contribution that tourism plays in the economic growth and development of any nation such as Papua New Guinea, it intends to become a leading educational institution in the region by resolving to provide strategic approaches and sustainable solutions to the many tourism issues defined within the context of the PNG setting.

THM department programs are designed to provide its graduates with ethically sound values and moral understanding that will initiate, develop, and build a local tourism infrastructure that is environment sensitive and socially responsible and further, to create viable tourism ventures and employment opportunities for its indigenous people.

Students are trained and developed to acquire a holistic and realistic knowledge about the different sectors of the tourism and hospitality industry. They are also provided with appropriate communication and management skills necessary to make them better and active participants in their chosen profession.

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VISION & MISSION

The Faculty of Business and Informatics is committed to the pursuit of quality in all its administrative and academic responsibilities in the fields of business, tourism, information systems, and mathematics and computing science. It brings together the professional fields of accountancy, management, tourism management, mathematics and computing science, and information systems.

To be a respected Faculty, open to all qualified applicants, serving society through quality teaching, learning, research and community engagement through the application of innovative technologies in a Christian environment.

The Faculty of Business and Informatics aims to achieve its mission through the following objectives: 

• Offer quality education in the fields of business, accountancy, management, public administration, tourism, information systems, mathematics and computing science, with a special emphasis on encouraging moral and ethical behavior.

• Provide undergraduate and postgraduate programs in all the academic areas in which the Faculty is involved, that meet international academic standards, and are responsive   to local, national and international development needs.

• Produce programs which are responsive to the priorities of national development.

• Develop a responsive and innovative research agenda.

• Develop systems and procedures for the efficient and effective delivery of educational services.

• Advance the goals and objectives of DWU and that of the FBI by discovering success models as well as some of the best practices in the field of business, information systems,  mathematics and computing science and tourism education.

• Develop sustainable and strategic partnership with other universities overseas and within the country and to promote internationalization.

CORE VALUES

Divine Word University’s Core Values, as articulated in the University Charter and also expressed  in  its  Vision  and  Mission  statements,  are  at  the  heart  of  Divine  Word University’s academic and  non-academic programs and its philosophy. These values provide  a  framework  for  the  University’s development and enliven the University's identity, the University’s heritage and its commitment to knowledge for holistic, personal development and social progress.

Integrity - offers to the University the ability to realize the Christian values  and maintain the highest academic standards by upholding academic policies. It promotes the University strategic objectives and its Vision by emphasizing holistic education at the University and encouraging a consistency of actions and values.

Academic Excellence - DWU is committed to quality of research, learning and teaching or every individual learner. DWU’s diverse  academic faculties with a qualified academic staff, in collaboration with international academics and universities, promotes critical thinking for staff and students who are engaged in learning, research, and creativity. Thus, DWU stimulates academic and personal leadership for staff and students with a spirit of ethical values and personal discipline.

Community Engagement/Service - commits the DWU Community to follow the example of the Divine Word  to utilize our gifts, talents and abilities to advance the genuine well-being of  the people we encounter in our community and the nation.

Respect - the DWU Community respects every person’s dignity, background and potential, and  appreciates and respects the right to express diverse ideas with a freedom of academic enquires.

Diversity - the  University’s  Founders  were  from  a  different  cultural  and  social background.  Diversity  nurtures  an  international  academic  community  within  the university that fosters a  culture that is open and welcoming to people of diverse backgrounds, and promotes ideas and perspectives that engages the faculty, staff and students in academic and non-academic activities in an educational environment, and prepares the students to live and work in an international society within a global economy.

Hospitality - at DWU we attend to our daily duties with a spirit of openness and kindness that welcomes new ideas and people with a diversity of backgrounds and beliefs. We receive and value our visitors with divergent ideas and  new insights and challenges.

Learning  for  Life - DWU is committed to providing opportunities to staff and students for personal growth in an environment that supports the development of discipline, ethical decision- making, and personal responsibility.

Social Responsibility - DWU is committed to equity, social justice, and diversity, and maintains  the highest standards of integrity in our relationships with others.DWU is an institution that serves as a resource for and stimulus to social, economic, educational,  cultural, environmental, and community development in Papua New Guinea and the South Pacific.

GRADUATE ATTRIBUTES

In the context of a Divine Word University graduate, the Faculty of Business and Informatics is committed in facilitating the experience of its students as reflective lifelong learners acting on well developed Christian ethical principles. Graduates will display personal qualities of scholarship and social awareness at local, national and international levels as evidenced through the following eight attributes:

Scholarship

1. Professional knowledge – achieve levels of knowledge and skill appropriate to entering and maintaining employment and to continuing career development in their chosen professional area through their commitment to lifelong learning.

2. Analysis and problem solving – apply their abilities with academic integrity to identify and define problems, exercise informed critical judgment and acknowledge their own limitations in understanding and solving problems.

3. Research – demonstrate independent analytical, critical, logical and creative thinking in systematically identifying and solving problems to establish or to create appropriate new and ethical solutions.

4. Information technology – have experienced the use of archives and libraries and the application of a range of computer software, particularly software appropriate to their disciplinary area, and established receptiveness to the expanding opportunities for electronic technology.

Social Awareness

5. Personal development – have been assisted to develop a philosophy of life based on the absolute human dignity of all persons, particularly the disadvantaged, through a commitment to Christian personal and professional ethics.

6. Communication – have excellent communication skills, in written and oral language, and understand and use English as the language of international scholarship as well as respecting the linguistic diversity of PNG.

7. Social Responsibility – accept the responsibilities that accompany the privilege of an education and display willingness to serve the needs of society through application of their disciplinary knowledge and professional skills.

8. Social interaction – demonstrate the ability to work productively, both autonomously and co-operatively, with tolerance, respect and valuing for human diversity, but also with a passionate commitment to truth.

STRATEGIC OBJECTIVES

The Faculty of Business and Informatics Strategic Objectives fall in place accordingly to the strategic directions of Divine Word University. The Strategic objectives shall serve as the framework for the development of our Faculty programs, activities and strategies:

Strategic Objective 1: Enhancing the Student Experience

The University’s first strategic objective is to enhance the student experience. Academic and non-academic experience of students at DWU aims at producing graduates academically qualified, with life skills, competencies and sound philosophy of life based on Christian values. Seeking to continually improve the student experience must be what will drive much of DWU’s efforts and actions. Academic and non-academic experience of students at DWU aims at producing graduates academically qualified, with life skills, competencies and sound philosophy of life based on Christian values. Seeking to continually improve the student experience must be what will drive much of DWU’s efforts and actions.

Strategic Objectve 2: Promoting Quality of Distinctive Programs

The University’s second strategic objective is to promote the quality of distinctive academic programs. Responding to the changing needs and demands of the public and private sectors and developments that will be required towards the achievement of Vision 2050, all academic and nonacademic programs offered at the University must be of quality and prepare graduates for the future.

Strategic Objective 3: Supporting High Quality Research and Knowledge Exchange

The University’s third strategic objective is to support high quality research and knowledge exchange. DWU has to focus its research activities within the faculties, attract active researchers who can publish in international journals, attend international symposiums and contribute to the new body of knowledge. All University program specification documents have to be annually updated through research. DWU has to establish a culture of research and engage in partnership with overseas researchers.

Strategic Objective 4: Capitalize on Opportunities for Partnership

The University’s fourth strategic objective is to capitalize on opportunities for partnerships. Details can be found in the Strategic Plan 2006-2016. Each faculty of the University is strongly encouraged to establish partnership with other universities overseas and within the country.

Strategic Objective 5: Optimizing the Contribution of Staff

The University’s fifth strategic objective is to optimize the contributions of our staff. Each academic staff at the University ought to perform the following duties: teaching, research, administrative work and community engagement.

Strategic Objective 6: Maximizing Organizational Effectiveness

The University’s sixth strategic objective is to maximize organizational effectiveness. The University is a national institution on a continuing quest for excellence through effective, integrated systems and performance management. We need to optimize the output of the University’s talent and capabilities through operating as a single organization with one financial plan, one marketing strategy and one set of funding priorities, sharing resources, ICT technologies, staff allocation and admin support to promote collaboration and interaction between faculties, divisions and campuses across the whole University.

Strategic Objective 7: Making the Most of Our Assets 

The University’s seventh strategic objective is to make the most of our assets. Staff are the most important asset for any university. The extent to which they maximize the effectiveness of their time and their use of available physical resources determines the overall significance of the Faculty offering. All University staff and students should feel responsible for proper use of all DWU assets such as lecture rooms, auditoriums, dormitories, staff houses, ICT equipment, vehicles and all other assets of the University.

  • Bachelor of Tourism and Hospitality Management (BTHM)

Fiona N'Drower

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What to Know About Hospitality and Tourism Management Degree Programs

Hospitality management degrees are designed to train future leaders in the hospitality industry.

How to Study Hospitality Management

Businessman with just arrived a hotel room opening door.

Getty Images

Running a company in any segment of the hospitality industry requires not only financial and marketing prowess, but also an understanding of how to create an inviting environment for guests.

The art and science of hosting strangers is an essential skill for people working in many kinds of businesses, including airlines, casinos, cruise ships, festivals, hotels and restaurants.

Running a company in any segment of the hospitality industry requires not only financial and marketing prowess, but also an understanding of how to create an inviting environment for guests. Cultivating that marketable skill set is the goal of associate, bachelor's and graduate programs in hospitality management.

What a Hospitality Management Degree Is and What Classes It Requires

The goal of any course of study in hospitality management is to train people to create and maintain spaces where others will immediately feel at home.

“Understanding how to take care of the customer is a foundational aspect of the hospitality discipline,” Angela Ramsey, senior director of communication at the University of Nevada—Las Vegas William F. Harrah College of Hospitality, explained in an email.

Hospitality management degrees are, foremost, degrees in business, says Michael Sabitoni, chair of the food and beverage management department and the international travel and tourism studies department at Johnson & Wales University in Rhode Island. They include classes in accounting, finance, human resources, law and technology, he says.

However, unlike a general business degree, a hospitality degree typically includes specialized coursework focusing on the hospitality industry, such as classes on food service business operations, event management principles, and hotel and resort leadership, Sabitoni says. An overview class about tourism is also typically included in hospitality management programs, and industry internships are often mandatory, he adds.

Many hospitality degree programs require students to participate in experiential learning by helping to operate a student-run hotel or restaurant. They may also contain classes on:

  • Eco-tourism or sustainable travel
  • Global tourism and special considerations involved with international trips
  • Customer service protocols
  • Assessing the quality of guest experiences
  • Specific types of hospitality establishments, such as country clubs, golf courses, resorts, stadiums, timeshares or theme parks
  • Nuances involved in planning certain kinds of events, such as conventions or weddings
  • Concerns that face certain demographics of customers, including women and people of color
  • Various types of tourism, including business trips and visits to cultural destinations or historical sites

Top Undergraduate Schools With Hospitality Management Majors

Many U.S. colleges and universities allow undergraduates to major in hospitality management, including multiple nationally renowned academic institutions. Cornell University of New York, an Ivy League college, has a school devoted to hospitality.

Exceptional hospitality programs are often based in major metropolitan areas that attract significant tourism. For example, New York University and Boston University in Massachusetts offer a hospitality management degree.

How to Know if a Hospitality Management Degree Is Right for You

An interest in the food and beverage sector, a love for travel or an interest in entertaining people may lead someone to consider pursuing a degree in hospitality management. But prospective students should be aware that the hospitality sector has leadership roles for people with all kinds of interests and personalities.

Though some managerial positions in the hospitality industry are customer-facing jobs that require significant people skills, there are also back-of-the-house managerial jobs that concentrate on logistics, Sabitoni says.

Significant cultural awareness and strong communication abilities are essential in hospitality. Foreign language skills are also valuable but not mandatory, Sabitoni says.

What You Can Do With a Hospitality Management Degree

Hospitality programs are designed to train future leaders in the sector.

“It can include anything within the hospitality vertical, from hotel investment companies to real estate firms to our big brands which are the Marriotts, the Hiltons, the Four Seasons, to data analytics companies to Googles to Amazons,” says Kate Walsh, dean of the Peter and Stephanie Nolan School of Hotel Administration at Cornell. “Anything that touches hospitality as a part of their business product is something where our students get involved.”

Real estate investment firms often invest in hotel buildings, so people with degrees in hospitality management sometimes find jobs in the real estate sector, Walsh says. Alumni of hospitality management programs sometimes become management consultants who concentrate on assisting companies in the hospitality industry, she adds.

Executive and director roles in the industry typically require at least a bachelor's degree. Many high-level leadership positions at U.S. hospitality firms pay annual salaries above $70,000, according to an article published by Monster.com, a job website.

In 2020, graduates of Cornell's Nolan School had an average base salary of slightly over $69,000 and an average bonus of nearly $15,000, according to the school's employment report .

Considerations for Potential Hospitality Students

Aspiring hospitality managers should be aware of trends that may affect them when they enter the industry, experts say.

This sector has severe labor shortages at hotels and restaurants, many of which laid off workers due to pandemic-related safety measures and now have struggled to replace those workers even after raising wages.

Because of these staffing concerns, many hospitality companies have introduced initiatives to recruit and retain talented staff, improve working conditions, increase job satisfaction and reduce employee turnover, Walsh says.

When comparing hospitality programs, prospective students should investigate whether those programs include experiential learning opportunities, experts say, noting that hands-on projects are one of the best ways to gain hospitality skills. It’s also optimal if hospitality schools offer courses on design, which can inform aesthetic choices about how a hospitality venue looks, according to experts.

“I think the industry needs innovative thinkers," Walsh says. "They need people who think big culturally, who are comfortable with different modes of work, so it’s a great time to join the industry. The industry is trying to be extremely intentional in providing compelling career paths.”

Searching for a grad school? Get our  complete rankings of Best Graduate Schools.

Grad Degree Jobs With $100K+ Salaries

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Study Hospitality & Tourism Management: The Ultimate Guide (2024)

If you’re a world traveler who’s also organized, business-minded, hard-working, and a friendly people-person, read on to discover why a hospitality and tourism management program could be the perfect fit for you!

  • Tourism & Hospitality
  • Subject Guides

Hospitality and Tourism

SCHOLARSHIPS    |   STUDENT RESOURCES    |    MORE SUBJECT GUIDES

Are you constantly daydreaming about your next big adventure, checking flight prices to faraway destinations, and planning fun itineraries for you and your travel buddies? A hospitality and tourism program might be right up your alley! 

While you love lounging on the beach at a resort in Bali, you’re curious about the business behind the scenes. What drives travelers to pick their destination, what makes an incredible experience, and what impact do tourism and travel have on local communities?

Studying tourism and hospitality management is your ticket to one of the highest growing industries today: According to the UN World Tourism Organization (UNWTO), tourism has experienced continued growth and diversification to become one of the fastest growing economic sectors in the world!

The World Travel & Tourism Council (WTTC) estimates that 1 of every 10 jobs on the planet are in the hospitality and tourism industry, which also accounts for 1 in 5 of all new jobs created over the last five years. That means there’s plenty of opportunities to create a career in this ever-growing industry.

In this guide:

What is a hospitality and tourism degree.

  • How long does a degree take?

Why study hospitality and tourism abroad?

  • What's the difference between Hospitality and Tourism

Tips for choosing a tourism and hospitality degree

  • Advice from graduates
  • What to ask universities about their hospitality programs
  • What to look for in a university
  • Hospitality and tourism accreditations for universities
  • Careers in hospitality and tourism
  • Salaries in the hospitality and tourism sector
  • Popular universities for studying hospitality and tourism

Find a Hospitality & Tourism program

Use our free search engine to find & compare hospitality and tourism degrees from top universities around the world.

diu tourism and hospitality management

There is a wide range of program options to choose from. Certificate programs focusing on one area of study are more suited for professionals seeking to upskill, while broader undergraduate or graduate level programs provide students with an in-depth look at all areas of the industry.

Hospitality and tourism degrees can specialize in one area of the industry, like sustainable tourism development, or cover a wide range of topics. These can include courses in management , accounting , sales and marketing , business administration , product design , intercultural communication , and much more!

Many programs provide students the opportunity to travel abroad to gain hands-on experience and training in the industry through an internship . Students of hospitality or tourism will often study a modern language in conjunction with their degree to better equip themselves for an international career.

How long does it take to get a hospitality and tourism management degree?

While certificates in tourism or hospitality can be completed in as little as two weeks, studying at a bachelor’s level usually takes three or four years. At a master’s level, studies will last one or two years. 

At a bachelor’s level students will be introduced to the travel and leisure industry, learning basics in business administration and hospitality and tourism studies and important underlying theories. In the second or third year, students will often take their studies abroad to gain important practical knowledge in the industry. Degrees may conclude with a bachelor’s level project or thesis.

A master’s degree in hospitality and tourism is usually focused on a single track like sustainability, policy making, or administration and management. These degree plans are often research-based and conclude with a master’s thesis. 

If you have thought of using your love for travel and helping others to succeed in a Hospitality Management program, then maybe you have already considered expanding your horizons to include degree programs abroad.

Why are so many students around the world packing their bags to study hospitality management abroad?

1. Start a new adventure

When you study a program in your own country, the content typically focuses on the business side of hospitality management. But, why not challenge yourself and take your passions abroad and set your sights on a brand new set of skills?

By studying abroad, you introduce yourself to a whole new way of life. You will get the chance to experience a new city, a new culture, and most likely a new language. Naturally, such a big change can come with challenges. But, by overcoming them, you learn the skills necessary to excel in your new program before you even hit the books.

2. Make yourself marketable

According to a broad industry survey , major employers selected what they considered to be the best hospitality and tourism management schools in the world to recruit new talent. Of the top ten schools, seven different countries are represented, including Switzerland, the Netherlands, and the United Arab Emirates.

By selecting a school abroad, you cultivate a global network of contacts and increase your fluency in cross-cultural communication. You also demonstrate to future employers that you are an innovate individual who is ready to take on a challenge and use the skills you’ve learned to excel in a dynamic, fast-paced workplace.

3. Take your education further

Graduate degrees in hospitality and tourism management are also increasing in popularity as industry trends in international, tech, and eco-tourism demand that professionals in the industry stay educated and relevant in order to keep grabbing tourists’ attention.

If you missed the opportunity to study abroad during your undergraduate program, here’s your chance to live the study abroad experience. What better way to get a whole new perspective on life than to introduce yourself to a whole new culture.

What's the difference between Hospitality and Tourism?

The hospitality and tourism career cluster is focused on management, marketing, and operations of restaurants and food services, lodging, attractions, recreation events, and travel related services. While jobs in this career cluster can overlap both sectors, there are some differences between hospitality and tourism that can affect your career outlook.

What is hospitality?

Hospitality includes all jobs related to customer service and travel industries, such as hotel management, food sanitation and preparation, and human resources. A high level of customer service is often required for a position as a manager of a five star resort or conference center.

 Browse hospitality programs

What is tourism?

Tourism is an industry that revolves around travel, with a special focus on how to make travelers feel comfortable and taken care of. If you work in the tourism industry, you may work for a travel company or as travel agents and tour guides.

 Browse tourism programs

While the differences between hospitality and tourism are slight, it’s important to consider which career path interests you the most before deciding on a program. Most programs will combine both subjects and many include an internship or work experience so you’ll have first-hand knowledge of the industry before you graduate.

When deciding which hospitality and tourism management program to pursue, you should try to answer the following questions:

How much time can I devote to a program?

Do I need to travel or relocate to study a program?

How much can I afford to spend on a program?

What skills do I hope to gain from a program?

What kind of certification or degree do I want to receive?

These questions will help you decide whether to opt for an online course from the comfort of your home, a certification in a specific area or topic of interest, or a longer undergraduate or graduate program at a university. 

The program you choose will depend on your level - are you looking for an entry-level position or do you hope to advance to a managerial position? You can check job ads that sound interesting to you and search for programs that meet the job requirements.

Helpful advice from hospitality and tourism management graduates

We talked with some graduate students who had recently completed their programs in hospitality and tourism or are currently undertaking it to see what they thought about their program and if they have any advice to share with you.

Hospitality and Tourism

"Since it was a 4-year degree, there were many subjects. I was able to touch all branches of this huge industry and to choose the one that fits the most with my personality and professional objectives."

-   Irati Icardo, Bachelor’s degree in Tourism from Universidad de Deusto

Hospitality and Tourism

“I learned state-of-the-art concepts, obtained outstanding practical skills and truly enjoyed learning from a broad scope of cultural and ideological diversity. I am furthering the career path for my future by developing my skills at Walt Disney World.”

-   Masayuki Kokubun, ACP International Tourism & Hotel Management and Optional Practical Training (OPT) at Walt Disney World Resort

Hospitality and Tourism

"People who study tourism should definitely choose a study program where they can learn at least one different language. I think it is also very important to do an internship in the field such as working for an airline, a safari company or a cruise ship. The program should be international and of course, offer the opportunity for an Erasmus semester in order to meet great people.''

-  Marisa Meschkat,  International Tourism Industry Management at NHTV University in Breda

What questions should you ask a university to find the right hospitality and tourism management program?

We also asked the same students above if there were any questions they asked or wished they had asked during the research and application process to determine which program was right for them. Here were the most common and helpful questions they think you should be asking universities before you apply.

Is the program specialized in certain areas of the tourism industry?

Are there opportunities to take part in an academic exchange program?

Are there any language courses offered?

What should I look for in a university for studying hospitality and tourism management?

diu tourism and hospitality management

If you’re interested in studying tourism or hospitality at a university level, the best programs combine theory with practice. Independent and classroom study should be combined with practical projects like group work to design your own travel event or marketing campaign.

Get experience abroad

A hospitality and tourism management degree should prepare students for a career in the travel industry so experience in the field is key. Many programs include a mandatory study abroad component that may be combined with an internship to give students experience working in a tourism or hospitality company abroad.

Learn another language

It’s also important to choose a university program with a mandatory language component if you are not multilingual. Being able to converse across language barriers is a huge benefit in an international field like hospitality and tourism.

Take advantage of the available resources

Finally, look for a program that has outstanding resources and facilities. Many programs end in a research project, so a well-equipped library and study space is important. Also consider the staff—do they have experience in the field? This can provide you with the best connections to jump start your career in the hospitality and tourism management industry!

Types of hospitality and tourism accreditation

Now that you’ve narrowed down your list of schools or programs based on the above criteria, it’s important to verify that the school is accredited.

Accreditation is the process of confirming that an institution of higher education meets the strictest educational standards. Accrediting bodies are private, nongovernmental organizations who share the goal of evaluating schools and programs to make sure they meet the highest quality standards.

The benefits of choosing an accredited school are many. Accreditation ensures the highest quality of education, makes it easier to determine the value of college credits, allows students to apply for federal loans or grants, is considered by potential employers, and pushes schools to continually improve. Besides national or regional accreditation, students interested in the tourism industry should look for the following accreditation:

UNWTO TedQual

UNWTO TedQual Certification

The UNWTO TedQual Certification is a voluntary accreditation offered by the World Tourism Organization of the UN (UNWTO). Its objective is to improve the quality of the tourism education, training, and research programs. The evaluation criteria measure the efficiency of a school’s academic system alongside its incorporation of the tourism industry and students’ needs within the program.

THE-ICE

THE-ICE Standards of Excellence

Another accreditation to look out for is THE-ICE Standards of Excellence , which accredits tourism, hospitality, events, and culinary arts institutions. This accreditation focuses on areas like administration, courses and curriculum, teaching and learning, resources and facilities, and much more to recognize and assure institutional excellence.

Careers in Hospitality and Tourism

As one of the world’s largest industries with a global economic contribution of over 7.6 trillion U.S. dollars in 2016, the travel and tourism industry is a great field to pursue a career in. Last year, travel and tourism comprised 1/10 of all jobs (330 million) ! The hospitality and tourism industry is diverse, but here are some potential hospitality and tourism jobs:

  • Travel consultant
  • Product manager for a travel company
  • Marketing Manager
  • Hotel/Resort Manager
  • Sustainable Tourism Expert
  • Event Planner
  • Guest Relations Manager
  • Executive Chef

What are tourism and hospitality management salaries?

The salary you can expect from a career in hospitality and tourism can vary based on the job title and responsibilities. Since there are such a wide variety of options to choose from, we’ve broken it down into some popular career choices:

Travel Consultant

Travel agent

Regardless of the client’s reason for travel, be it work, vacation, or family, a travel consultant much ensure that every detail is taken care of and that the trip goes smoothly. 

Entry level: $36,297

Mid-career: $39,243

Experienced: $41,158

Hotel Manager

Hotel manager

Hotel or resort managers are responsible for overseeing day-to-day operations, budgeting, ensuring quality of service, hiring and training new staff, and maintaining a high level of customer service.

Entry level:  $44,862

Mid-career: $47,767

Experienced: $61,888

Executive Chef

Executive chef

If your goal is to become an executive chef at a restaurant, you will manage all food and beverage operations, oversee the back of house labor and budgets, and develop menus, special dishes, and supervise food production. This is a career to aspire to, so salaries reflect a high level of experience.

Experienced:  $60,436

Late-career:  $64,626

Event planner

Event planner

Business in the hospitality industry often have their own event planner who is responsible for organizing and facilitating special events, large gatherings, and functions.

Entry-level:  $42,504

Mid-career:  $52,725

Experienced:  $56,134

Popular universities to study hospitality and tourism management

Tio university of applied sciences.

Location: Utrecht, Netherlands

Courses available in:  Business Management, Hotel and Event Management, and International Tourism Management

CETT School of Tourism, Hospitality and GASTRONOMY

Location: Barcelona, Spain

Courses available in:  Event Management, Hotel Management, and Tourism Management

University College Birmingham (UCB)

Location: Birmingham, UK

Courses available in: Hospitality Management, Culinary Arts, Event Management, and Tourism Management

Sustainability Management School (SUMAS)

Location: Gland, Switzerland

Courses available in: Hospitality Management, Sustainable Tourism, and Sustainable Hospitality 

Find more hospitality & tourism programs

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The Keystone Team is comprised of experienced educators and advisors dedicated to providing valuable resources and advice to students all over the world.

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Postgraduate diploma in tourism and hospitality management.

Learn New Approaches to Serving Guests and Clients

Make Your Guests Feel at Home

Establish a foundation of basic management skills that support all other occupational skills. Then broaden your portfolio or learn to market your potential through a specialized selection of electives, including branding, market research, internal and customer-facing communication, and effective management. Apply yourself through an internship with an American business and confirm your capability to bring success both inside a company and outside with customers, clients, and tourists.

Est. Tuition $18,200

Learning Format In-Class

Duration 34 weeks *

Total Units 47 Units

What You'll Learn

  • Tried-and-true methods for basic, multi-functional management applications
  • Various types of tourism and hospitality careers, integrated leadership skills, and related topics
  • How to present your portfolio or yourself successfully and persuasively to potential clients or employers

Requirements

  • Students who hold Bachelor's degrees in Tourism or Hospitality and wish to concentrate or expand their knowledge in the field
  • Students who are enrolled in a Master's in Tourism or Hospitality at their home institution
  • Professionals who have several years of work experience
  • A Bachelor's degree in Tourism or Hospitality (or equivalent)
  • International applicants are required to demonstrate English language fluency and must attain minimum scores of TOEFL PBT 550, iBT 80, IELTS 6.5, Duolingo English Test 100; or the equivalent

Before You Apply

  • Agency/embassy/partner university information (only required if you have one)
  • Copy of your passport photo page
  • Statement of Financial Support Form (only if your program requires an F-1 (student) visa)
  • Financial statement from the Bank, in English (only if your program requires an F-1 (student) visa)

Required Courses

Course formats.

Take a seat in our Virtual Classroom to discover more about learning formats.

Getting Started

We offer multiple start dates to give you flexibility in your education, life and work schedules.

Dates and Fees

Start dates by season.

  • Mar 27 - Dec 13
  • Jun 24 - Mar 21, 2025
  • Sep 23 - Jun 13, 2025

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Hospitality and Tourism Management Major

White Lodging-J.W. Marriott, Jr. School of Hospitality and Tourism Management

Consistently ranked as one of the leading hospitality and tourism management programs, both globally and nationally, Purdue’s hospitality and tourism management program will immerse you in the fast-paced hospitality industry and prepare you to work in a variety of management positions. Hospitality is internationally relevant and a powerful economic driver, and Purdue’s hospitality and tourism management major equips you with valuable skills to create memorable experiences for consumers.

Coursework is challenging and relevant to today’s workforce needs, and you’ll learn from faculty who bring years of industry experience into the classroom. To prepare you to be a well-rounded hospitality business professional, courses explore accounting, marketing, lodging, food service, tourism, human resource management, law and more. The major also offers a strong foundation of management classes. Additionally, the program’s hands-on learning experiences will prepare you to work in any facet of the industry, from food service to lodging to tourism and beyond. You’ll also participate in a 320-hour hospitality and tourism management paid internship that aligns with your professional career goals. 

Through a tremendous partnership with White Lodging — a relationship that is unique to Purdue — students are also provided with opportunities and support from a leading hospitality company that is second to none. The White Lodging LAUNCH Hospitality Immersion Program provides hospitality and tourism students the opportunity to work on campus at the Union Club Hotel , part of Marriott’s Autograph Collection of brands. These world-class facilities provide an exceptional learning laboratory for students, and is the only luxury student-run hotel of its kind.

Career Opportunities

Students who majored in hospitality and tourism management have a 98% job placement rate, finding successful careers at Amazon, Disney, Hilton Hotels and Resorts, Marriott International, White Lodging Services, and more. The following are notable career paths for hospitality and tourism management majors:

  • Account executive
  • Airline operations manager
  • Catering director
  • Convention/event planner
  • Corporate recruiter
  • Corporate travel manager
  • Country club manager
  • Director, convention and visitors bureaus
  • Entrepreneur
  • Events services manager
  • Event planner
  • Facilities manager (casino, healthcare, resort, sports venue, etc.)
  • Food and beverage director
  • Food service manager
  • Hotel general manager
  • Hotel operations director
  • Human resources recruiter
  • Marketing associate
  • Product/equipment supplier
  • Property manager
  • Reservations coordinator
  • Restaurant designer
  • Restaurant owner/manager
  • Revenue manager
  • Sales representative
  • Travel agency manager

Career Resources

  • The  HTM Career Center  provides career planning services and coordinates more than 700 interviews each year.
  • HTM Career Day  brings representatives from the industry to campus each fall for a career fair, keynote address and reception for employers and students.
  • The  Center for Career Opportunities offers additional career fairs and assistance.
  • The Certificate in Entrepreneurship and Innovation can complement your hospitality and tourism management degree without the need to take additional credits.

Learning Experiences

  • Connect all your hospitality and tourism management knowledge in the capstone course as you build your own hospitality business with a team of classmates.
  • Complete two mandatory  paid internships .
  • Immerse yourself in a world-class hotel learning experience right on campus at the Union Club Hotel when participating in White Lodging’s LAUNCH Hospitality Immersion Program . 
  • Train in the school’s two  restaurants : the John Purdue Room (fine dining) and the Boiler Bistro (quick service).
  • Complete an optional six-month paid internship at a Shangri-La Hotel in China, or  study abroad  at various destinations around the world.
  • Join  HTM student organizations that are mentored by our award-winning faculty, including the HTM Society, which organizes the annual  Black Tie Dinner fundraising event.
  • Enhance your plan of study by completing the event and meeting management minor or a certificate in the White Lodging-J.W. Marriott, Jr. School of Hospitality and Tourism Management.
  • Participate in research activities to explore of a variety of topics within hospitality and tourism management.

Program Quick Facts

Degree Type: Bachelor’s

Location: West Lafayette

Department/School: White Lodging-J.W. Marriott, Jr. School of Hospitality and Tourism Management

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Concentrations

Environmental Sustainability

The optional environmental sustainability concentration examines issues related to sustainability in the hospitality and tourism industry. Courses cover sustainable tourism and responsible travel, environmental ethics, environmental policy and more.

Hospitality Facilities Design and Management

The optional hospitality facilities design and management concentration allows you to focus on the systems, technology and architectural components of the hospitality industry. Courses cover mechanical and electrical systems, technology systems, construction management, facility design, project management and more.

Marketing and Sales

The optional marketing and sales concentration is designed for individuals interested in the process of generating revenue for hospitality and tourism businesses. Courses cover public relations, advertising, relationship selling, marketing, consumer behavior and more.

The optional finance concentration allows you to gain in-depth knowledge of managing financial affairs and financial decision-making in the business world. Courses cover investment management, corporate finance, international finance and more.

“Growing up as a part of a military family, I have moved many times. When it came time to select a university, I was living in Germany and had no idea where I wanted to go, but I knew I wanted to become an event management professional. After doing my research, I chose Purdue because of its highly esteemed HTM program!” — Claire

Hometown:  Fayetteville, North Carolina Major:   Hospitality & Tourism Management   Why Purdue:  Growing up as a part of a military family, I have moved many times. When it came time to select a university, I was living in Germany and had no idea where I wanted to go, but I knew I wanted to become an event management professional. After doing my research, I chose Purdue because of its highly esteemed HTM program! Favorite Place at Purdue:  My favorite place at Purdue is either the Marriott atrium or Mackey Arena. So many fun memories in both of those locations! Advice for an Incoming Freshman:  Don’t be afraid to change! College is all about finally having the chance to become someone you’ve always wanted to be. Seek out exciting opportunities to learn and grow, and trust me, these four years go by so fast, and you don’t want to waste a minute of it! I’m the president of HTM Society’s   Black Tie Dinner , if you have questions about anything please contact  [email protected] . Instagram:  @purdueblacktie

Other Hospitality and Tourism Management Majors

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diu tourism and hospitality management

Department of Hospitality, Hotel Management and Tourism

diu tourism and hospitality management

6 Degree Options

Our unique programs focus on engaging students in integrated teaching, research, and outreach programs to create skillful leaders in the field. Graduates are prepared for careers in this leading and quickly evolving industry.

diu tourism and hospitality management

Expanding Internship Areas

This department prioritizes the human experience in novel and transformative spaces, connecting people to places, and enhancing understandings of humans and the places they visit. Our internships include locations in Texas and around the world.

diu tourism and hospitality management

300+ Enrolled Students

We embrace a modern experience within the life sciences and agriculture, exploring new places and experiences – bringing together expertise from across the College and spanning social science, management and life sciences.

diu tourism and hospitality management

New department name, same foundation.

Building upon our proud 57-year history as the Department of Recreation, Park and Tourism Sciences, we will continue to prioritize the study of how people connect with the places and spaces around them. We are ideally placed to expand our scientifically-based approach to creating enhanced hospitality experiences.  

We have a strong foundation to expand our educational mission into hospitality, with experiential learning at the heart of our approach.  

Brian King, Ph.D. Department Head

diu tourism and hospitality management

New Name, Same Foundations

Hospitality, hotel management and tourism welcome video.

Hospitality, Hotel Management and Tourism News

diu tourism and hospitality management

Texas A&M students let their imaginations roam free during Disney Week

A group of students from the Department of Hospitality, Hotel Management and Tourism in the Texas A&M College of Agriculture and Life Sciences recently gained valuable insights on the hospitality industry from one of the world’s most iconic brands.

diu tourism and hospitality management

Hospitality expert with international teaching experience brings entrepreneurial perspective to students

An expert with wide-ranging hospitality, international teaching and entrepreneurial experience, Wen Chang, Ph.D., has joined the Texas A&M College of Agriculture and Life Sciences Department of Hospitality, Hotel Management and Tourism as an assistant professor.   

Read more news on AgriLife Today…

Have Questions?

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Tourism & Hospitality Management

Bachelor of science in tourism and hospitality management.

Do you love to travel and immerse yourself in diverse cultures? Whether sailing the seas on a cruise ship, running a hotel, restaurant, quaint bed and breakfast, or working in a corporate office, the tourism and hospitality management program prepares students to succeed in the world of travel and tourism - one of the world's fastest growing industries. Tourism and Hospitality ranks in the top three industries in all 50 states. Travel and tourism in the United States is a $1.3-trillion industry and is among the nation's largest employers with 13 million direct travel-related jobs. If you are interested in organizing events, making sure conferences go smoothly, and ensuring that hotels run like a well-oiled machine, tourism and hospitality management is the program for you!

Possible Careers: Cruise Director, Casino Manager, Event Planner, Restaurant Owner, Meeting and Convention Management

Hays Daily News, the local newspaper, interviewed Dr. Stacey Smith, the Tourism and Hospitality Management Director. Check out what they had to say!

To graduate with a degree in Tourism and Hospitality Management, you must complete the following:

For a digital format of the degree program for students admitted for Fall 2023 and after, please click here.

Program Summary Credit Hours

General Education Requirements (34 Credit Hours) College of Business Core (24 Credit Hours) Tourism and Hospitality Management Core (23 Credit Hours) Required Electives (12 Credit Hours) Free Electives (27 Credit Hours) Total 120 Credit Hours

College of Business Core - 24 Hours

ACCT 203 Principles of Accounting I BCOM 210 Introduction to Professional Development BCOM 300 Spreadsheet Applications BCOM 301 Strategic Business Communication GBUS 204 Business Law I MGT 301 Management Principles MGT 611 Human Resource Management MKT 301 Marketing Principles

Tourism and Hospitality Management Core - 23 Hours

THM 620 Principles and Practices in Tourism and Hospitality Management THM 621 Tourism and Hospitality Marketing THM 622 Service Operations Management THM 625 International Hospitality: Problems and Planning THM 629 Tourism and Hospitality Industry Internship THM 632 Sustainable Tourism & Events  MLNG 226 Beginning Spanish II for Tourism & Hospitality

Required Electives - 12 Hours

THM 601X Special Topics in THM THM 601 Foundations of Wine THM 623 Meetings, Conventions, & Events Management THM 624 Hotel & Resort Management THM 626 Food & Beverage Management THM 627 Casino Management THM 628 Health & Wellness Tourism THM 630 Spa Facility & Destination Management THM 601 Revenue Management MKT 610 Social Media Marketing

Suggested Free Electives - 27 Hours

MGT 101 Intro. to Business MKT 606 International Marketing BCOM 400 Global Business Communication COMM 348 Intro. to Public Relations & Advertising COMM 414 Business & Professional Speaking COMM 601 Persuasion ENTR 301 Intro. to Entrepreneurship ENTR 350 Opportunity Development & Creativity ENTR 401 Opportunity Evaluation ENTR 605 New Venture Creation LDRS 300 Intro. to Leadership Concepts LDRS 302 Intro. to Leadership Behaviors LDRS 310 Field Work in Leadership Studies MGT 475 Business, Society, & Ethics MGT 606 International Business MKT 607 Business-to-Business Marketing

General Education Cognates

MATH 250 Elements of Statistics MLNG 225 Beginning Spanish I Economics Choice - Choose 1 ECON 201 Principles of Economics: Micro ECON 202 Principles of Economics: Macro

In addition to requirements specific to the student’s Tourism and Hospitality Management degree, FHSU requires every student to demonstrate foundational skills and perspectives that allow graduates to understand the relationship of their chosen field with other fields and society. The "General Education Cognates" section specifies 11 hours that must be completed within the  FHSU general education program . 

How to Reach Us

Department of Applied Business Studies Fort Hays State University 600 Park Street McCartney Hall 113 Phone: 785-628-4772 Email:  [email protected] Contact Us

  • Hospitality Industry

Skills-based talent management in hospitality and tourism

talent management in hospitality

March 20, 2024 •

8 min reading

Hospitality businesses rely on their employees to provide excellent service and maintain the brand image. This front-line reality makes talent management a crucial activity for any hospitality organization. As the saying goes: "The people make the place."

Recent studies have proven that employees can be a major source of competitive advantage, but they must be managed effectively and considerately to reap those benefits. The industry presents unique challenges for employees and managers, such as long working hours, stressful customer interactions, seasonal rushes, and working on weekends. On top of these challenges, the industry is currently facing a talent shortage, making talent management even more critical.

In this article, we’ll explore the benefits of a skill-based talent management approach and provide suggestions for how to implement it in your organization. First, we’ll begin with a key question for this challenging industry:

How can hospitality organizations put their employees at the center?

The first step requires a shift of mindset, getting rid of the notions that put jobs first and treat employees like pegs that fit into a hole. This traditional way of employment is strongly anchored in the hospitality industry, and it looks like this: business advertises a job, hires the individual who best suits that job based on their education, experience, and resume, and then keeps them limited to their department or area of expertise. There’s no personalization or consideration of the individual’s strengths and needs. While it seems logical and simple to manage talent this way, it’s not the best approach for making employees productive and fulfilled.

Putting employees at the center of talent management in hospitality organizations is an essential component of any successful business strategy. It can help improve employee satisfaction, retention rates, and productivity. One way to achieve this is by creating a culture that values and supports employees. Skills-based employment can contribute to this culture by recognizing transversal skills and providing opportunities for growth and development.

Another way to put employees at the center is by providing the necessary resources and tools to perform their job effectively. Again, skills-based methods can do this by identifying areas for training and offering support to grow transversal skills, thereby diversifying career opportunities. When employees feel empowered and equipped to do their job well, and they see themselves on the road to a successful career, they are more likely to feel valued and engaged in their work.

Finally, offering competitive compensation and benefits, along with promoting work-life balance, and fostering a positive and inclusive work environment are all key components of putting employees at the center. Now, let’s look at some skills-based talent management methods.

The Job deconstruction approach

Recently, the idea of job deconstruction has been presented as the future of work, with studies and specialists discussing the benefits for employees and organizations alike. In layman’s terms, job deconstruction is a skills-based approach that requires breaking down jobs into tasks and projects and pairing those with the skills, knowledge, and strengths of employees.

This skills-based method gained traction during the COVID pandemic with the rise of the gig economy and companies such as Google have applied it to create an internal marketplace where people can pick up extra projects and tasks to expand their knowledge and roles.

While this approach may sound appealing, it can have the opposite effect. A recent review by academic scholars shows that it can also have negative impacts when workers feel like they are reduced to the sum of their parts, and not valued for their whole self and unique qualities. Furthermore, in hospitality, the idea of deconstructing jobs is hard to fathom because of the specialized knowledge and skills that are required to perform certain roles.

Let’s take a closer look at how this method may be applied in hospitality organizations.

Structuring hospitality jobs with a skills-based approach

Work in hospitality is traditionally designed around jobs: a position is defined by a title, where it stands in the organizational chart, who it reports to, the responsibilities and tasks, the qualifications that are required to be in that position, and so on.

This approach works well in situations where work is clearly defined, and the profiles of employees are quite standardized. While this rigor is required to ensure service quality, it can create environments marked by routine, lack of flexibility, and lack of mobility, which are unattractive job qualities for most of today’s job seekers and workers.

A skills-based approach to deconstructing hospitality jobs would mean focusing on the fit between individuals’ skills and more specific elements such as tasks or projects, and according to scholars , it starts with these questions: 

  • What are the tasks and projects that need to be carried out?
  • What knowledge, skills, abilities, and other attributes are required to do them?

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This deconstruction serves organizational agility, but it can also be very helpful when it comes to employer branding and employee experience. Another aspect of this approach is skills-based hiring, which means hiring talent based on a candidate’s skills and expertise over their degree, resume, or connections.

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How can a skills-based approach improve employee experience?

The skills-based approach is based on the principle of capitalizing on people’s skills and their contribution to the organization. By definition, this gives employees:

  • A deeper sense of ownership of their work as their unique skill sets are appreciated and valued by the organization
  • The promise of work that is more catered to the skills that they actually possess and can thus lead to higher engagement and commitment. 
  • A chance to craft one’s career by developing specific skills to advance through internal upward mobility 
  • Empowerment when it comes to developing a career path beyond the traditional corporate ladder.

Shifting to a skills-based approach to talent management is not an easy task as it requires going outside of the traditional frameworks for hiring, managing, and promoting people within an organization. Here are the steps that make the process clearer:

Do a skills inventory and mapping exercise

First, it’s important to conduct a thorough analysis of the current skills in the organization based on these questions:

  • What are the key tasks in the organization?
  • What are the skills required to carry those tasks out?
  • What are the skills that our workforce possesses? 

To create such an inventory, it is important to rely on a consistent taxonomy of skills that encompasses the reality of all the skills that the organization requires. The taxonomy needs to be precise enough to account for all the specific skills of the organization, but also flexible enough to allow for the identification of transversal skills, and to consider the evolution of skills over time.

Start using skill assessments

In their 2023 State of Skills-Based Hiring report , Test Gorilla found that skills-based hiring is particularly popular in remote and hybrid working environments. But skills-based hiring is quickly gaining ground in other areas. 79% of HR professionals claim that candidate scores on skills assessments are equally as or more important than traditional criteria in hiring decisions. They also offer insight into nine types of jobs that work well for skills-based hiring.

9. Types of  jobs suitable for skills-based hiring

  • High-volume (high turnover) hiring roles
  • Technical Roles
  • Sales & Marketing 
  • Entry-level hires
  • Senior appointments
  • Retail roles
  • Service roles
  • Administrative roles
  • Manufacturing roles

Test Gorilla, 2024

3. Work with subject experts & existing frameworks

Building a skills-based talent management program isn’t easy. For example, creating a taxonomy of skills from scratch represents a colossal work, which is why it might be more cost-effective for organizations to rely on existing and dedicated taxonomies of skills, such as this example from ESCO . Such an approach can help map out existing skills, while the level of detail of global taxonomies might make skill identification more complex.

Additionally, since there is (to our knowledge) no hospitality-specific skills taxonomy, an industry-specific approach to skills might help organizations map out their transversal skills and core skills. Identifying these transversal skills and the employees who possess them can be a source of competitive advantage, be it in terms of service consistency and flexibility.

The bottom line: Skills-based talent management works

Embracing a skills-based approach to talent management based on identifying and developing transversal skills allows for more flexibility in terms of staffing. With this approach, more people are available to carry out tasks, and more people can benefit from opportunities to try out new things and to further develop themselves and their contribution to the organization.

Research shows that this approach helps organizations gain flexibility and deal with the talent shortage faced by the hospitality sector. First, it can help develop a workforce that possesses strong transversal skills, helping with staffing and workforce planning. Second, it can help attract and retain talent by offering more work variety and new opportunities. Finally, adopting a skills-based approach is a great opportunity for organizations to enhance their core hospitality skills.

EHL Solutions for Organisations  Are you looking to enhance your team's technical expertise or leadership  skills?  Develop your people, address your challenges, and transform your business  practices with EHL Solutions for Organizations  Check here for more details

Assistant Professor at EHL Hospitality Business School

Dr Sowon Kim

Associate Professor at EHL Hospitality Business School

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  • Hospitality & Tourism
  • Meeting & Event Management Minor

Hospitality and Tourism

The mission of the Hospitality and Tourism program is to develop students to be successful and ethical managers and entrepreneurs in the global hospitality and tourism industry.

The Hospitality and Tourism Industry is one of the largest in the world and provides graduates with global opportunities to be managers in dynamic environments such as hotels, restaurants, events, country clubs, resorts, convention centers, and amusement parks.

Our program offers a Bachelor of Science in Hospitality and Tourism which includes a foundation of business or entrepreneurship courses and an industry based internship. Typical career paths for graduates of the program include Hotel General Managers, Sales and Convention Managers, Wedding Planners, Group Sales and Meeting Managers, Dining Room Managers, Human Resource Managers, and Franchisee Support Managers. A minor in Meeting and Event Management provides career opportunities in a variety of settings, including hotels, convention centers, corporate business, and wedding venues.

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The mission of the Hospitality and Tourism program is to develop students, at the undergraduate level, to be successful and ethical managers and entrepreneurs in the global hospitality and tourism industry. The curriculum builds on Business Administration and Entrepreneurship minors by integrating hospitality and tourism industry applications in upper level courses. The program has a focus on foodservice, lodging, and event management with related areas such as club management, resort management, sustainability, and convention management. Integrated throughout the curriculum is an emphasis on practical skills and authentic learning experiences, a management focus, and a global perspective.

Student Learning Objectives:

  • Demonstrate effective communication skills for the hospitality and tourism industry using written, oral, and technological formats.
  • Analyze problems and apply managerial solutions utilizing quantitative reason concepts and critical thinking skills.
  • Develop an awareness of ethical values and social responsibility in a multicultural environment.
  • Demonstrate functional and operational skills relevant to the hospitality and tourism industry.

Hospitality and Tourism Advisory Council

The Hospitality and Tourism Advisory Council is comprised of industry professionals who graciously donate their time and expertise to help guide the development of the HTM program. Click here for more information on the HTM Advisory Council.

Don't take our word for it

diu tourism and hospitality management

“The courses and staff at Eastern really prepared me for the hospitality industry. The coursework was easy to understand and relatable to the field. I'm currently a Sales Manager at Aloft Hotels and I'm certain that my education from Eastern is the driving factor pushing me through this field.”

diu tourism and hospitality management

“Changing to Hospitality my second year at EIU was one of the best decisions I could have made. I have always had a passion for customer service and I love networking with hospitality professionals. I am lucky to do so with my job as a wedding transportation coordinator. My courses, professors, and internship through this program gave me the knowledge and experience that I continue to carry with me today.”

diu tourism and hospitality management

“The foundation of my career is all thanks to my courses and professors from EIU. From learning the fundamentals of what it means to excel in every facet of Hospitality to the great networking opportunities from the speakers that spoke to our class, it will stay with me for the remainder of my career. The Hospitality industry is surprisingly small, and the classmates I was lucky enough to graduate with are now some of my closest colleagues here in Chicago. The professors give you real life exposure that you cannot just learn from books, and being able to apply that once you’re in the working world gives you an advantage that no other degree can offer.”

diu tourism and hospitality management

“From the invaluable courses to the entire faculty that strives for your success, this program played a major role beyond graduation.  The hospitality program earned me internships with Entertainment Cruises in Chicago and the Disney College Program in Walt Disney World.  This journey has lead me to making magic around the world with the Disney College and International Programs team.”

diu tourism and hospitality management

“The small class sizes and high caliber of teaching gave me all of the skills I needed to successfully enter the Hospitality Industry right out of college. The education I obtained from the Hospitality program at EIU has made it possible for me to flourish in various roles within the industry. I am currently the Corporate General Manager of a multi-million dollar restaurant group that includes Tiny Lounge in Lincoln Square, Tiny Tavern on Navy Pier and Tiny Tapp/ Tiny Cafe on the Chicago Riverwalk.”

diu tourism and hospitality management

“The hands on learning experience with instructors and outside of the box courses in the Hospitality Program at EIU absolutely provided me with the tools I needed to build a successful career in this industry. I’ve been planning conferences in hotels for seven years and have applied the knowledge gained from my education every single day. The beautiful thing about working in the hospitality industry is that each day you learn something new, always interacting with different people. It keeps life fun and interesting!”

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Undergraduate Academic Programs

Tourism, hospitality, and event management.

Students wanting to declare this minor may do so in one of two ways:

  • by completing the form at  https://publichealth.indiana.edu/undergraduate/minors-cert.html   
  • alternatively, by contacting the records office of their degree-granting school/unit to have this minor officially added as an academic objective.   Kelley School of Business students must complete the following form:  https://apps.kelley.iu.edu/UGrad/Student/MajorMinorChangeRequest

Students are responsible for checking with their degree-granting schools/units to determine whether or not this minor may be officially recorded on their transcripts.

Students considering this minor may schedule an appointment with an SPH-B academic advisor.

Requirements

This undergraduate minor program is intended for students in degree programs other than those with a tourism, hospitality, and event management major. This minor requires:

  • successful completion of 15 credit hours prescribed below.
  • a minimum cumulative minor GPA of 2.0.
  • a minimum grade of C- is required in each course used in this minor.

Note: No course in this minor may be taken under the Pass/Fail Option.

Tourism, Hospitality, and Event Management Core Courses (6 cr.) Complete each of the following courses:

  • SPH-T 201 Introduction to Tourism, Hospitality, & Event Management Industries (3 cr.)
  • SPH-T 203 Principles of Lodging Management (3 cr.) or SPH-T 211 International Tourism (3 cr.)

Tourism, Hospitality, and Event Management Elective Courses (9 cr.) Complete one course from EACH of the following areas:

Event Management (Choose one of the following:)

  • SPH-T 311 Convention & Meeting Planning (3 cr.)
  • SPH-T 323 Festival and Event Management (3 cr.)
  • SPH-T 345 Special Event Production (3 cr.)

Hospitality Services (Choose one of the following:)

  • SPH-T 302 Management of Food and Beverage Operations (3 cr.)
  • SPH-T 321 Resort Management (3 cr.)
  • SPH-T 336 Systems Integration (3 cr.) 
  • SPH-T 431 Green Operations in Hospitality Services (3 cr.)

Global Tourism (Choose one of the following:)

  • SPH-R 375 Winery & Food Tourism (3 cr.)
  • SPH-R 250 Health & Wellness Tourism (3 cr.)
  • SPH-T 301 Sustainable Tourism (3 cr.)
  • SPH-T 389 Global Destination Management (3 cr.)
  • SPH-T 418 Public Health in Global Travel & Tourism (3 cr.)

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Isenberg Department of Hospitality & Tourism Management presents Alumni and Industry Awards

March 19, 2024.

On April 2, 2024, the Hospitality & Tourism Management Department at the University of Massachusetts, Amherst will honor five industry luminaries with awards recognizing their impacts at the department’s Annual Awards Dinner, which will be held at the Omni Boston Hotel at the Seaport.

“These leaders are exemplar in their work as hospitality dreamers, pioneers, and visionaries in the most dynamic industry in the world,” says Melissa Baker, chair of the Isenberg School of Management’s HTM Department. “We love celebrating everything that hospitality encompasses. In today’s world, bringing joy to people’s lives and delivering lifelong memories through hospitality experiences is what UMass HTM is all about. We are honored to celebrate the 85-year legacy of this premier HTM program with the awardees, industry leaders, alumni, and students”.

The following awardees will be celebrated:

LIFETIME ACHIEVEMENT AWARDS

Frank Guidara

Frank Guidara ’68, Restaurateur

Over the course of his five-decade career, Frank Guidara has managed airline food service, sporting event catering, CPG manufacturing, and has managed restaurants ranging from fast food to fine dining. He served as president of Restaurant Associates and CEO of the Wolfgang Puck Food Company. Guidara revamped the concept of Au Bon Pain, positioning it for sale to the Compass Food Group. He teamed up with Centre Partners to purchase Pizzeria UNO in 2005 and helped turn around the chain’s finances and improve its reputation. Since retiring in 2012, he has served on multiple boards.

“I’m happy as heck I went to UMass. So many opportunities for things to do and ways to get involved. The most important part of college is growing up. You’re learning leadership skills. You’re maturing. A person starts forming.”

Will Guidara, Restaurateur and Author

Will Guidara

Will Guidara is the author of the national bestseller Unreasonable Hospitality , which chronicles the lessons in service and leadership he has learned over the course of his career in restaurants. He is the founder of Thank You, a consultancy that helps companies across disciplines make the choice to be in the hospitality industry. He is the former owner of Eleven Madison Park, which under his leadership was named the number one restaurant in the world, and he is the host of the Welcome Conference, the world's preeminent hospitality symposium. He has coauthored four cookbooks, was named one of Crain’s New York Business ’s 40 Under 40 and is a recipient of The Wall Street Journal ’s Innovator Award.

“Hospitality is less about how the duck is cooked and more about overhearing you say something, taking it and running with it to deliver the kind of experience that makes you feel seen.”

STEPHEN ELMONT AWARD

Ilse Harley

Ilse Harley '88, Area Senior Vice President, Hotel Operations West, Four Seasons Hotels & Resorts

Ilse Harley began her Four Seasons career in housekeeping at Four Seasons Hotel Boston upon graduation from UMass Amherst’s Isenberg School of Management with a hospitality and tourism management major. She went on to join the opening team in Maui and worked over the years at properties in Atlanta, New York, and Hualalai before being named General Manager at the Four Seasons Hotel Seattle in 2011. She moved to Anguilla to convert the Viceroy Resort to Four Seasons in 2016 and was later promoted to Regional Vice President and General Manager. After stints at properties in Baltimore and Las Vegas, she was promoted to her current role as Senior Vice President.

“ UMass HTM gave me the gift of exposing me to the possibility of a career filled with experiences and travel. My love for hospitality has come from the interactions of the people I have worked with along the way. Surrounding yourself with kind people whose job is to make people happy is a reward few careers can deliver.”

DISTINGUISHED INDUSTRY LEADER AWARD

Vera

Vera Manoukian, Chief Operating Officer, Sonesta International Hotels

Vera Manoukian leads Operations, Commercial, Brand & Marketing teams for Sonesta Hotels. She has been a key player in Sonesta’s rapid growth, uniting the company’s cultures with an emphasis on performance, accountability, and culture. Helming brand alignment across individual properties, management companies, and corporate structures, she launched four new brands and repositioned three existing brands with the support of her new commercial team. Prior to her role at Sonesta, Manoukian was the Global Head of the Hilton brand, where her strategic leadership resulted in 24 consecutive months of market share growth, 4% global revenue growth at the end of 2018, and being ranked the #1 most valuable hospitality brand ranking two years in a row.

“It’s a true honor to receive the Distinguished Industry Leader Award. Leadership remains a core tenant of my career and I am humbled to be recognized by the esteemed Isenberg School. The hospitality industry allows us to engage with so many diverse people around the globe in a way that is fulfilling both personally and professionally. Through this incredible industry, we have the unique opportunity to connect so many people throughout their journey”

OUTSTANDING YOUNG ALUMNI AWARD

Stephanie Krawczyk

Stephanie Krawczyk ’15, Beverage Operations Manager, Marriott International Global US & Canada

Stephanie Krawczyk has had a passion for hospitality since she worked at Roberto’s in Northampton during college. After graduation, she worked on Nantucket before moving to the world-renowned Yellowstone Club in Big Sky, Montana, elevating her craft as a bartender and mixologist. In 2017, she began her journey with Marriott International at the Lido House, Autograph Collection in Newport Beach, California, where she was promoted to Restaurant Manager, Senior Food & Beverage Operations Manager, and Director of Restaurants & Bars. In 2022, she was featured at Tales of the Cocktail, the industry’s most well-known awards and educational conference. One year later, she joined Marriott’s Corporate Beverage Team. She was awarded a Top 30 Bartenders of the USBG’s World Class Competition in 2023.

“The best part about UMass HTM is the individuality of every student, and the magic that is created through everyone's collaboration. UMass HTM always made me feel that I was a part of something monumental and impactful.”

To attend the event through a sponsorship or individual tickets, or become involved as an industry partner with Isenberg HTM, contact Department Chair Dr. Melissa Baker ( [email protected] ) or register here .

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USC’s School of Hospitality and Tourism Management opens new beverage management facility

Sandy Strick speaks with students in the Beverage Education Laboratory

The beverage industry is an enormous and vibrant sector of hospitality and tourism, pouring a staggering $1.8 trillion into the global economy. At the University of South Carolina, it is an expanding area of educational excellence now supported by a new facility on campus.

The Beverage Education Laboratory is a new learning environment led by USC's top-ranked School of Hospitality and Tourism Management within the College of Hospitality, Retail and Sport Management. The facility will advance hands-on education in beverage management, a field that plays a vital role in South Carolina's economy, generating more than 3,300 jobs and contributing $2.24 billion in direct economic impact to the state.

With state-of-the-art technology and professional-grade equipment, the laboratory provides an immersive educational experience for a diverse and growing portfolio of courses dedicated to the business of beverages. The lab is located on the first floor of the Close-Hipp building on USC's Columbia campus and is projected to host approximately 18 courses for up to 745 USC students during the next academic year.

Robby Lybrand teaches a class in the Beverage Education Laboratory

Robby Lybrand, MBA

Chef Instructor

Scott Taylor Jr. teaches a class in the Beverage Education Laboratory

Scott Taylor Jr., Ph.D.

Assistant Professor / Wine and Beverage Institute Assistant Director

It will also be home to USC's Wine and Beverage Institute, which leads research, trainings, industry collaboration and community outreach programs to advance beverage management knowledge and innovation.

"The Beverage Education Laboratory provides a realistic and customized environment to deliver curriculum, demonstrations and events in an engaging way and for a wide range of audiences," says Sandy Strick, an associate professor and founding director of the Wine and Beverage Institute. "This facility is designed to be an epicenter of beverage management excellence for both students and professionals, impacting education and industry advancement across the state and region."

Highlighted Laboratory Features:

  • A cutting-edge instructional bar, including three mixology stations, refrigerators, beer taps, a soda gun, prep sinks and glass rinses, as well as a comprehensive collection of specialized glassware.
  • Nano-brewing equipment for firsthand education in craft brewing, including fermentation science, brewing techniques and industry trends.
  • An eight-seat wine room for executive-style tastings and specialized training.
  • A commercial-grade espresso machine and grinder, and cold press juicers.
  • Teaching technology, including in-ceiling cameras for overhead viewing of demonstrations, 80" display monitors and Apple AirPlay connectivity.
  • Fully adjustable seating and tables for flexible classroom and event arrangements.

USC’s hospitality and tourism management program is widely acclaimed for its curriculum and faculty. It ranks No. 1 in the Southeastern Conference and No. 12 nationally for programs of its kind. The School of Hospitality and Tourism Management recently launched a new minor in beverage management, and the latest addition to its specialized teaching facilities will provide the infrastructure for the program to be at the forefront of beverage management.

Courses being offered at the new lab include curriculum on beverage management, beverage marketing and promotions, craft beer, global beverage distribution, social and cultural industry topics, distilled spirits, advanced topics in wine, non-alcoholic beverages, and more — providing students with a deep understanding of the history, trends, techniques and business practices of the beverage management industry. Some of the courses also incorporate industry certifications, such as sommelier, to enhance students' resumes.

The foundation laid here can open doors to a wide variety of careers, from frontline roles like brewmaster or sommelier to leadership roles in product development, sales, brand management, distribution and many more. These opportunities span a diverse range of industry sectors, from craft breweries and wineries, to coffee corporations and consumer packaged goods, to resorts and restaurants. 

"The beverage industry impacts every facet of hospitality and tourism. So, to ensure our students are competitive in the global marketplace, we needed to provide them with a thoughtfully designed space to learn about management, production, economics, distribution and development of a comprehensive range of beverages," says Robin DiPietro, a hospitality professor who led the development of the new facility during her tenure as director of the School of Hospitality and Tourism Management. "This lab shows the culmination of three years of teamwork, research and striving for excellence for our students."

Challenge the conventional. Create the exceptional. No Limits.

IMAGES

  1. THM Office DIU

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  2. THM Office DIU

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  3. Departmental Prospectus

    diu tourism and hospitality management

  4. Why You Should Study Hospitality and Tourism Management

    diu tourism and hospitality management

  5. Diu tourism

    diu tourism and hospitality management

  6. (PDF) An introduction to tourism and hospitality management: a services

    diu tourism and hospitality management

COMMENTS

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  24. Tourism, Hospitality, and Event Management : PHB Bulletin

    SPH-T 201 Introduction to Tourism, Hospitality, & Event Management Industries (3 cr.) SPH-T 203 Principles of Lodging Management (3 cr.) or SPH-T 211 International Tourism (3 cr.) Tourism, Hospitality, and Event Management Elective Courses (9 cr.) Complete one course from EACH of the following areas: Event Management (Choose one of the following:)

  25. Isenberg Department of Hospitality & Tourism Management presents Alumni

    On April 2, 2024, the Hospitality & Tourism Management Department at the University of Massachusetts Amherst will honor five industry luminaries with awards recognizing their impacts at the department's Annual Awards Dinner, which will be held at the Omni Boston Hotel at the Seaport.

  26. USC's School of Hospitality and Tourism Management opens new beverage

    USC's hospitality and tourism management program is widely acclaimed for its curriculum and faculty. It ranks No. 1 in the Southeastern Conference and No. 12 nationally for programs of its kind. The School of Hospitality and Tourism Management recently launched a new minor in beverage management, and the latest addition to its specialized ...