Get Connected With Travel Experts

Whether its Business Travel, Vacation Travel, or Meetings and Events, our professional team of talented, caring and supportive travel advisors are here to support you 24/7, 365 days a year

travel agency 365

Why Travel Leaders 365?

With a team of supportive travel specialists, our agency is driven and dedicated to meet your unique travel needs, whether your travel needs are for business or vacation. Combining our years of travel experience, our family managed travel company provides each of our clients with a supportive approach, designed to elevate your entire travel experience. Led by local, engaged leadership, our team of professional agents will provide you a best in class travel experience.

Our Travel Advisors

Claudia

Claudia Pascua

Luxury Travel Experiences

Las Vegas NV

Angela

Angela Waggoner

Luxury Cruise Advisor

Michael

Michael Byrne

Hawaii and Ireland, two islands I love

Framingham MA

Rose

Rose Cacciatore

Escorted and Customized travel

Ian

Ian Cambata

President of Business and Luxury Travel

Chicago Executive Airport IL

Natalie

Natalie Cambata

Luxury Honeymoon & Destination Wedding Specialist

Wheeling IL

Shahrookh

Shahrookh Cambata

Specializing in the Indian Sub-Continent & beyond

Donna

Donna Campbell

Luxury Travel Specialist

West Palm Beach FL

Peggy

Peggy Cleary

Adventure Travel Agent

Diane

Diane Coffey

Corporate Travel Specialist

Ken

Specialist in tailor-made vacations to Britain

Lesley

Lesley Hayden-Hock

Gluten Free and Celiac Travel Specialist

Phyllis

Phyllis Horodner

Luxury Travel & River Cruising Consultant

Val

Val Kalliecharan

Caribbean Specialist

Sandra

Sandra Miller

Director of Corporate Sales

Diane

Diane Mullahy

Adventure Travel, Hiking and Golf

Darshana

Darshana Sampat

International Travel Specialist

Lindsay

Lindsay Taylor

Luxury Travel Expert

Rose

Rose Thomas

Specialist for India and the Indian Subcontinent

Pam

Pam Wittmann, CAE, IOM, VCTA

World Traveler & Luxury Travel Specialist

Jessica

Jessica Avery

Tailor-Made Private Luxury Itineraries

Scottsdale AZ

David

David Axelrod

Luxury Travel Designer

Cathy

Cathy Brooks-Oliver

LUXURY TRAVEL SPECIALIST

Isabel

Isabel Chalem

Independent Exotic Destination Specialist

Tony

Tony Cosenza, CTA

Expedition and Luxury Cruise Expert

Fort Lauderdale FL

Kevin

Kevin D'Costa

Cruise Expert -Journeys of Discovery & Awareness

Ashley

Ashley Gallo

Middle East Travel Expert

David

David Gedansky

Exotic Destination and Cruise Specialist

Wally

Wally Jones

Multi-Destination Specialist

Ritu

Ritu Kaushal

International Business Travel Agent Specialist

Centreville VA

Sapphire

Sapphire Kharyzma

Luxury Travel Management | Bespoke Groups | Women

Saint Michaels MD

Kristi

Kristi Kusel

Luxury, Family, Honeymoon Specialist

Riverton WY

Hannah

Hannah Roth

Luxury Travel Advisor

Los Angeles CA

Jennifer

Jennifer Schaller

Luxury Travel Concierge

Taegan

Taegan Walker

Romance and Family Luxury Travel Expert

Apphia

Apphia Webster-Williams

Individual and Group Travel Specialist

McDonough GA

Our Awards & Certifications

travel agency 365

Agent review by Agencies -->

travel agency 365

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Scottsdale, AZ Scottsdale, AZ

Family trip to Devil's Thumb Ranch Resort &

Colorado ~ USA

Los Angeles, CA Los Angeles, CA

Wonderful Corporate Trip to Miami

Miami ~ Florida ~ USA

Ken is wonderful!

England ~ Europe

Davie, FL Davie, FL

A very good Travel Agent

Florida ~ USA

Greenfield, Iowa Greenfield, Iowa

Best trip from start to finish

Maldives ~ Central Asia

Phoenix AZ Phoenix AZ

INCREDIBLE family trip

Greece ~ Europe

Camarillo, California Camarillo, California

Romantic honeymoon

Costa Rica ~ Central America

Ashburn, VA Ashburn, VA

Great experience with India flight bookings!

India ~ Central Asia

Overland Park, KS Overland Park, KS

Expert Advice

Chicago, IL Chicago, IL

Natalie is Amazing & Knowledgeable!!

Spain ~ Europe

Our Partners

travel agency 365

Our office locations around the world

travel agency 365

Business Travel

  • High Touch Service
  • Travel Management

Vacation Travel

  • Luxury Travel
  • Customized Vacations
  • Travel Inspiration
  • Travel Specials

Contact Info

Copyright © 2023 Greaves Travel LLC

pexels-asad-photo-maldives-2724079.jpg

About 

365 Luxury Travel is a luxury travel agency, designing the most valuable experiences for our travelers. Using personal connections and firsthand expertise, we craft bespoke trips, including unique experiences, special values, complimentary perks, VIP treatment and rare access. We take care of any special request you may have. Taking your travels from ordinary to extraordinary.

How it started

‘Travel has been a big part of my life - from the very start! Blending in with new cultures, discovering the hidden secrets of less traveled places, unwinding at the most beautiful beaches and being looked after in the best possible way; that is what traveling is about to me. 

While traveling the world extensively, I found the passion of sharing it with fellow travelers. It brought me into creating the most memorable travel experiences for you. Soon after, 365 Luxury Travel was born.’

~ Benjamin, owner

travel agency 365

How we work

Together, we will discover the trip of a lifetime according to your wishes and ideas. A rough travel plan is all we need to start designing.

travel agency 365

We will iteratively design your personalised travel itinerary. You can stay as much or as little involved in the process as you would like to. 

travel agency 365

3. Finalize

Your reservations will be confirmed. You’re about to embark on a unique experience.

travel agency 365

4. Experience

It is time to set off on a special journey. Your trusted advisor has got your back, wherever and whenever needed.

travel agency 365

5. Look ahead

We love to hear about your experiences and what is up next!  

Our I dentity

Convenience for the traveler is paramount. All worries are taken care of.  

We do not sell travel, we curate tailored travel experiences.

We only work with the very best suppliers.

Passion takes anything one step further. That is exactly what the traveler will experience in our services.

Your travel advisor

1) Wit hemd, blauwe achtergrond 24x36cm_

With a background in Olympic Sailing, Benjamin knows it is in the detail. He enjoys everything travel and admires the finest hospitality providers.   

Our travelers can rely on us, no matter what. Creating a sense of trust.

pexels-asad-photo-maldives-2724079.jpg

Immerse yourself in the 365 Luxury Travel way of travel

Luxury Travel Professionals Partner with TL365

With generous commission splits, expert support, high-impact luxury partnerships and opportunities, and innovative programs that optimize advisor revenue and productivity.

TL365 Advisors Benefit from Expert Hosting

Our advisors have access to industry-leading, award-winning luxury partnerships and professional agent support for all booking components, including business support, advisor coaching and development, GDS, ticketing, digital corporate tools, and accounting.

We offer generous commission splits, with many strategic relationships, opportunities and incentives to earn up to 100%.

Our multiple industry partnerships and approaches give our advisors access to more amenity- and commission-rich booking opportunities than you’ll find anywhere else.

TL365’s platforms and relationships allow our advisors to streamline their sales and maximize their revenue at every booking juncture.

Where other consortia and preferred partnerships consider 12-18% commission “high,” our advisors are regularly selling travel that is commissionable in the high 20% range.

Our air platform is the simplest and most commissionable booking tool you’ll come across.

Our high-touch, laser-focused support ensures that our advisors always get the attention that they need to expertly serve their clients, and access to the opportunities they need to grow.

24/7 Booking and Air Support

Our leadership is highly experienced and dedicated to the success of each of our advisors

Our robust support teams are available to all of our advisors for assistance, guidance, clarification, and coaching.

We chase your commissions for you!

The Atlas is a cutting edge revolution in the travel industry, driven by artificial intelligence and passion for our advisors, with all-in-one integrated

  • Booking tool
  • Invoicing platform
  • Itinerary management

We’re not stopping there – we believe that, as travel becomes more complex and advisors, busier than ever – technology will streamline and ease the burden of tasks and paperwork to optimize client and supplier relationships and communication.

Our advisors are the backbone of who we are and what we do, and our award-winning team, spanning the US and Canada, provide enthusiastic and comprehensive targeted support.

Our independent advisors compose a beautiful community of collaboration, models in the luxury sector of professionalism and dynamic growth.

TL365 has cultivated high-impact relationships with the world’s most respected purveyors of luxury travel, and eagerly involve our advisors in those high-impact supplier relationships.

Diversity and Inclusion

Travel Leaders 365 strives to see a travel industry, and to operate a travel agency that reflects the robust and beautiful diversity that appears throughout the world.

Owned and operated by a family of 2nd and 3rd generation immigrants, the diversity and inclusion approaches of Travel Leaders 365 is personal – we are committed to an equitable and opportunity-rich hosting platform and professional community for all of our travel advisors.

Our leadership team is driven by the vast knowledge and experience of the true talent in the industry, over 70% of whom identify as female or minority.

We are proud certified members of the National Minority Supplier Development Council.

about TL365

About TL365

Travel Leaders 365 in its concept has existed for nearly 100 years, and is part of a collection of award winning travel companies – including a Travel + Leisure Best Tour Operator, Greaves Tours, and a leading travel technology company, WebFares.

Family owned and operated for generations, TL365’s President Ian Cambata is driven by innovation and technology solutions to allow advisors the opportunity the chance to focus on that which is most important in the travel planning process – their clients

Passionate about you

Our leadership team all began as travel advisors. We know who you are, and where you’re coming from.

Our support team is entirely dedicated to the success of our TL365 advisors.

Your success is our success

The TL365 Opportunity

  • The Atlas: Your one stop shop
  • Robust dedicated support
  • Advisor forums
  • Liability Navigation: Streamlined Duty of Care, Entry Advisement, Waivers & Disclaimers
  • Business Operations Support
  • Commissions collections service
  • Award-winning air desk
  • 24/7 Booking Support
  • High-impact leads program
  • Comprehensive, customizable marketing suite
  • Customizable advisor websites with bookable functions
  • Advisor out of office support
  • One-on-one business coaching and strategic development

Atlas

Schedule an expert consultation

We know your business....

We are experts in luxury.

Between our exclusive industry relationships with the world’s most luxurious suppliers, and our deep friendships with key decision makers, you can count on your clients being treated with the best care, provided by the best people.

In-house 24/7 service for you and your clients

Our corporate travel solutions are unparalleled and award winning.

Our reporting tools, duty of care, and our in-house 24/7 air desk enable our corporate advisors to dedicate their time and energy to servicing the needs of their clients

Eliminate the stress of debit memos with our cutting edge air services

We love our luxury portfolio, however know that frequently advisors are needing more mid-range – ours are rich with amenities for your clients, and commission for you!

The Atlas makes selling travel seamless and simple

Travel agency / tour operator

Our robust programming for our hosted businesses is award winning and incredibly profitable.

Retain your full identity – we provide multiple points of white labeling and customization.

Your team can engage in as much or as little agency programming as they wish.

travel agency 365

Why Work With Me?

My Travel Agency is dedicated to offering you the best prices and advice, while maintaining an emphasis on customer service, so don’t hesitate to contact me so I can start planning your next travel adventure!

As your personal Travel Agent, I’ll devote time and effort to making sure you’re happy with your travel options. If you need any assistance, I’m just a phone call or e-mail away, so you’ll receive the immediate attention you not only need, but also deserve.

James Richardson

Certified and licensed, travel agent, why do i need a travel agent.

Embark on Elegance, Journey in Luxury

Virtuozo member

Our strengths

Unrivaled Expertise, Tailored Elegance,  Exclusive Access, Personalized Service, Seamless Luxury. Choose Flights365 VIP for an unparalled fusion of luxury, expertise and personalized service. Your extraordinary journey begins here 

travel agency 365

Vacation Planning

Luxury hotels, first and business class, private jet travel, virtuoso exclusive deals.

1 Hotel

1 Hotel South Beach

Abadia

Abadia Retuerta LeDomaine

Alila

Alila Napa Valley

Luxury cruises and expeditions.

Monthly Travel Guide

Where to Go in 2024: A Monthly Travel Guide

Best Hotels in NYC

Best Hotels in NYC

Favorite Vacation Spots

Our Top picks : Favorite Vacation Spots

travel agency 365

  • Host Agencies
  • Accelerator Course
  • Travel Jobs
  • Travel Agent Chatter
  • Etiquette & Rules
  • Privacy Policy

Travel Leaders 365

Travel Leaders 365 logo

  • Question & Answer

Support hours

Company details.

  • Founded 1990
  • Host Type Hybrid (Host & Travel Agency)
  • Currently Accepting Beginner Agents, Experienced Agents
  • Accepts Agents in USA, Canada (ON)
  • # of Contractors 100
  • Annual Sales —
  • Languages Spoken English, Hindi
  • Business Attributes Woman-Owned (50%), Asian/Pacific Islander-Owned (50%)
  • Profile Updated 03/22/2024
  • GDS Amadeus, Apollo, Galileo, Sabre, Travelport, Worldspan
  • Consortia Travel Leaders Network , Tzell
  • Accreditations ARC, IATA
  • Members of ASTA
  • Seller of Travel —
  • E&O Insurance Included
  • Focuses Adventure, Cruise, Corporate, Disney, Groups, Leisure, Luxury, Ethnic, Honeymoon/DWs, FITs

Program Details

  • Ticketing Service for non-GDS Agents
  • Minimum Sales Requirement $0
  • Charge for Ticketing
  • Lead Program
  • Leads Belong to Agent
  • Charge for Leads
  • Education Program Employee Training, IC Education, In-person, On-demand
  • Allows Sub-agents

Pricing & Commission

  • Military/Veteran discounts
  • Start Up Fee $0–$0
  • Location requirement Storefront, Home-based
  • Annual Fee $0–$600
  • Commission Split Range 50% to 100%
  • Frequency of Commission Payments Monthly
  • Method of Payment Check, Direct Deposit, Wire Transfer

Technology & Tools

  • Marketing Programs Direct Mail, Website Program, Consumer Magazine, E-mail Marketing, Social Media Tools
  • Sample Website View Sample Website
  • Leisure Tools Air Booking Tool, Consumer Booking Tool, Cruise Booking Tool, Hotel Booking Tool
  • Corporate Tools 24/7 Support Service, Air Program, Biz Travel Leads, Online Booking Tool, RFP Support

About Travel Leaders 365

A leader in the travel industry since 1990, globally renowned and award winning travel leaders 365 is a dynamic and innovative host agency, with an eye for optimized luxury and advisor support..

TL365 brings a comprehensive suite of technology, content and human support to our ICs, allowing them to focus on that which is most important during the travel planning process: clients and suppliers.

Our advisors benefit from:

  • Robust Support - High touch hosting, combined with 24/7 travel support and highly trained business assistants remove paperwork and technical barriers so that advisors are able to harness their true capabilities
  • Innovative Technologies - Our dedicated development team has delivered innovation after innovation, including our latest platform, The Atlas ( covered by Travel Weekly here ) - our advisors are able to utilize technologies to streamline their businesses and sales processes
  • Optimized Sales - Enhanced commissions are just the start!

HAR's Latest News

  • What Is an ARC Number? March 24, 2024
  • Travel Agent FAM Trips: What They Are + How to Find Them March 24, 2024
  • Travel Agent Commissions, Explained. [Infographic] March 23, 2024
  • Free Travel Itinerary Template for Advisors March 22, 2024
  • 200+ Travel Agent Rates in 2024 [+PDF Download] March 22, 2024

CALL OUT AREA

Advanced technology.

Built for the modern day Advisor. Search live availability, build client quotes, confirm reservations, book preferred partner rates with additional benefits , and receive enhanced advisor commissions .

STREAMLINED BACK OFFICE

Spend less time learning a GDS and more time booking . TravelPro365 saves you time. Once a reservation is confirmed, TravelPro365 automatically invoices to streamline commission payment directly to the advisor.

ELEVATING YOUR SUCCESS

Access preferred partner and Virtuoso rates , luxury amenities and commissions side-by-side for seamless comparison . Look like the star as you VIP each client while earning additional increased commissions .

Travel Advisor Host Agency Solutions from Coastline Travel Group

Coastline Travel takes pride in being at the forefront of the industry. With our industry leadership and expertise, you can trust that you're partnering with a company that is always ahead of the curve. With access to cutting-edge technology, and industry insights that will give you a competitive edge.

When you choose Coastline Travel as your industry partner, you're choosing to be part of a team that paves the way to your success. Through Innovation, Infrastructure built for our Advisors, an Authentic Community of Expertise paired with Reputation + Access. We are passionate about our team of entrepreneur’s and determined to see them succeed.

Powered by Coastline Travel Group

We are passionate about building tools for our luxury Travel Advisors, TravelPro365 has modernized the booking process with this point-and-click platform.

We pride ourselves on our team. An authentic, engaged team who strives to share knowledge and grow together. We’re proud of each of them.

REPUTATION + ACCESS

Small enough to care, large enough to matter. As a National Account of Virtuoso and through countless industry partnerships, we’ve always got someone to call.

TravelPro365 Will Save You Time and Make You Money.

1-714-621-5910

[email protected]

Send us some information, our team is eager to get in touch.

In the News

TravelPro365 is a game changer for the travel advisor community. Read what the travel industry has to say:

Hear From Some of Our Hosted Advisors

"LOVE IT! One place to see and compare rates, availability, commission. I like sending clients the comparisons of hotel options and rooms available. It has made me more efficient when searching for hotels and cars."

"It has definitely given me options of hotels I would have never known existed and that's great! (and also a learning experience about how many different hotel options are available PLUS the different types of rates there are in the world!)"

"SOOOO much easier to look and book most of my hotels. Easy to cancel. I don't cringe at hotel only requests anymore."

"As a non-GDS user, I did not have access to thousands of properties until TravelPro365 came to be. It's been a game changer for me and my small agency! Thank you!"

"I love it! Easy to use, love the summary on the rates - preferred partner vs. Virtuoso vs. standard rates, inclusions, etc. Also, the reports abilities, especially to track and verify cancellations,Stars and Luminous,Preferred Partner, etc... it's so easy to run the reports within the parameters you want to search and voila'!"

COASTLINE + = THE ONLY HOST YOU SHOULD CONSIDER

When you choose Coastline Travel as your host travel agency, you're choosing to be part of a team that paves the way to your success. Through Innovation and the development of key Infrastructure built for our Travel Advisors, we cultivate an Authentic Community of Expertise paired with Reputation + Access. We are passionate about our team of travel entrepreneur’s and determined to see them succeed.

If you’re looking to find a host travel agency focused on you, click the button to Get Started today!

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TRANSPORTATION ARRANGEMENTS

All over the world., a complete fleet of vehicles when you need them, where you need them., contact us if you need transportation services.

travel agency 365

Behind every great journey

Helping travel agencies operate smarter and deliver better experiences with crm and erp technology..

travel agency 365

Travel technology to take your business beyond

TravelOperations is made to modernize travel. We offer powerful, easy-to-use CRM and ERP/mid & back-office solutions tailored to the specific needs of travel management companies and travel agencies.

You can trust TravelOperations to handle business critical processes and workflows the smart way, so you can devote more energy to your customers.

One platform to connect your business       

Our holistic platform brings together all departments to release the full potential of your organization and enable the very best for your customers.

Optimize your financial operations by automating time-consuming tasks, minimizing risk, and freeing up resources.

Discover ERP/mid and back-office for:

Travel consultants

Meet the needs of all travelers before they express them via genuine insights and data delivered in a simple overview.

Customer service

Rethink customer service and offer personal experiences by giving the entire service team easy access to traveler insights.

Build efficient processes and tie your organization together with a platform that works seamlessly with all the solutions you need.

Benefit from a real-time pipeline overview and the intelligent tools you need to minimize administrative work and drive more revenue.

Strengthen your selling points with detailed insights into individual travelers and realize the magic of truly personalized marketing.

Trust the numbers

More than 100 million journeys have been processed by traveloperations’ technology..

travel agency 365

Going live with TravelOperations is a significant milestone for Webjet OTA that opens many new opportunities to drive operational efficiencies and enable us to better serve our valued customers. Layton Shannos, Webjet OTA

Powered by Microsoft. Prepared for the future       

Minimize risk and leave security concerns behind, knowing that TravelOperations is powered by the world’s leading business platform, Microsoft Dynamics 365.

Dynamics 365 applications are made to work together – and with your existing systems. With continuous upgrades and ongoing releases of new features, there is no safer choice for the future. It is a solution for today, preparing you to meet the trends and demands of tomorrow.

travel agency 365

Our partners

travel agency 365

Solutions to fit any travel business  

Erp/mid & back-office.

For small and medium businesses

Designed to let you manage your mid- & back office with ease.

Free valuable resources from manual, repetitive tasks and give them back the power to focus on great customer experiences.

For enterprises

Designed to streamline your processes and improve efficiency.

Covering your entire operation, TravelOperations is made to improve data accuracy, automate complex tasks, and eliminate errors.

For small, medium, and enterprises

Designed to bridge travel consultants, sales, marketing, and customer service.

Link people, data, and processes across your organization with one solution to connect every step of the customer journey.

Take a deeper dive

Discover customer references, articles, whitepapers, and more – all made to help you succeed.

Guide: 27 ways to benefit from Microsoft Copilot

Guide: 27 ways to benefit from Microsoft Copilot

A free guide to help answer the question, “How can we actually use and benefit from Microsoft Copilot?”

Why should travel businesses not settle for a one-size-fits-all CRM solution?

Why should travel businesses not settle for a one-size-fits-all CRM solution?

Travel businesses worldwide face unique needs that standard technology cannot always meet.

9 ways to build lasting customer relationships

9 ways to build lasting customer relationships

Get 9 specific ideas on what your travel agency can do to keep your customers returning.

Gain access to the top entertainment experiences for your clients.

And start earning commissions today.

Gain access to the top sports experiences for your clients.

Gain access to the top theater experiences for your clients., gain access to the top racing experiences for your clients., gain access to the top performing arts experiences for your clients., gain access to the top festival experiences for your clients., gain access to the top fashion experiences for your clients., gain access to the top concert experiences for your clients., gain access to the top cultural experiences for your clients..

travel agency 365

Events 365 University

We do more than just provide you with access to the most popular events. We offer our support and resources to you and your client, every step of the way.

Find Tickets

Our job is to give you and your client access to the top selling events from around the world, including sports, concerts, theater, family and more!

Get Support

Our team loves live events and will do what it takes to help you find tickets, market tickets, and provide full service for ticket order support and fulfillment.

travel agency 365

Check Out Hot Upcoming Events

Hot Upcoming Concerts

Justin Bieber

Changes world tour.

Average Ticket Price $200

Hot Upcoming Sports

Major League Baseball

Opening day is march 26, 2020.

Average Ticket Price varies by team and game

Hot Upcoming Theater

Hamilton – The Musical

Various theatres.

Average Ticket Price $575

travel agency 365

Why Travel Advisors Love Events 365

travel agency 365

We Offer Big Commissions

The math is very simple. Large orders = large commissions. Check out our average order sizes.

sports

We Empower Our Travel Advisors

travel agency 365

“Events 365 is empowering our agents to seamlessly purchase hard-to-get event tickets while earning commissions on a complementary services.”

Jason Kaufman MacNair Travel Management

travel agency 365

“We applaud Ticket Evolution for bringing their innovations to the travel industry at a time when the focus is shifting from selling itineraries to selling experiences.”

Jay Jones Sabre Travel Network (SVP of Americas) On Events 365 winning the Sabre 2016 TTX Judges Prize Award

“Events 365 is helping expand our traveler services enabling us access to Hamilton, Masters, Kentucky Derby, Super Bowl tickets/hospitality & much more. Easy to use & integrates into our agents workflow. Events 365 rocks.”

Kevin Drury World Wide Travel Associates

travel agency 365

“I love the connection & way I’m able to give my clientele exactly what they’re looking for, even if they don’t quite know. Being able to assist my clients in every aspect of their travel experience with tickets is half the battle. This is the icing on the cake.”

Curry Stephens Seven Wonders Travel

travel agency 365

We Work With The Best In The Business

travel agency 365

We Offer Tickets to the Most Popular Events

travel agency 365

Major Sporting Events

  • Kentucky Derby
  • Masters Golf
  • World Series

Concerts & Festivals

  • Taylor Swift

Theater & Performing Arts

  • Hamilton – The Musical
  • Book of Mormon
  • Metropolitan Opera
  • Dear Evan Hansen

Family Friendly

  • Disney On Ice
  • Paw Patrol Live
  • Cirque du Soleil
  • Harry Potter on Broadway

Feel free to reach out

travel agency 365

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Advertisement

Travel Advisers: When to Let a Professional Plan Your Trip

An illustration of a person sitting on a folded-out map with books, papers and coffee laid out around the area. That person is inside the head of a beige-colored person wearing a teal telephone headset, and drawings of the Eiffel Tower, a compass, a signpost, a jet plane, mountains and other travel imagery are all around the head.

By Julie Weed

Decades ago, your vacation most likely began with a visit to a travel agent, who relied on a combination of expertise and connections to find the best deals on plane tickets, hotels, tours and more. Since then, the internet has turned most of us into our own travel agents, and artificial intelligence software is making research and self-booking even easier. But for some trips, that special insider knowledge can still make a big difference.

So when should you hire a professional, and how does it all work? Here are some tips.

Why should I consider a travel adviser?

It’s easy for a traveler to do the research for a standard trip, said Chris Anderson, a professor at the Cornell University School of Hotel Administration, “so they should look for a specialist for the type of tour they are looking for, say a bike trip in Ireland, who can really add value.”

The insider knowledge offered by a travel adviser can add the most value to trips that have multicity itineraries, involve a wide age range of travelers , are very significant (like an anniversary vacation) or are to destinations you are unfamiliar with, said Gary R. Johnson, who has run the travel agency Woodside Travel in Seattle for nearly 30 years. An adviser could help you decide, for instance, in which order to visit European cities based on local events and transportation options.

What can an adviser give me that a booking site can’t?

Travel advisers can help you research the best destinations, lodging, or activities for your particular group and travel goals, offering up specific advice that might be hard or time-consuming to find yourself. Those specializing in cruises might know which cabin to choose if you are prone to seasickness, while a safari planner could help you decide which park would be best for bird-watching or seeing specific animals, like rhinos.

Travel advisers typically have relationships with tour companies, hotels and cruise lines, sometimes through networks. Those connections can allow advisers to offer extra perks such as late checkout, free breakfast, airport transfers, a welcome basket or a credit to spend on a cruise ship.

“A good travel agent will be a better steward of your travel budget than you are,” said Guy Rubin, managing director of Imperial Tours , which arranges travel in China.

When bad weather or other circumstances disrupt your itinerary, travel advisers often have direct lines of communication with providers and can do the work of rebooking and changing plans, saving you time and stress.

OK, let’s say I need help. How do I find an adviser?

Networks like the American Society of Travel Advisors and Travel Leaders have websites that can help you start your search for a travel adviser by answering a few questions about your desired trip. Once you have a handful to choose from, get on the phone with them to talk about what they might do for you, how they charge and the level of service you can expect. Special trips can cost thousands of dollars, so it’s worth investing time up front, Mr. Rubin said.

Make sure to read over the travel agent’s reviews and any user-generated social content that mentions them, Dr. Anderson said. “If there is no external validation, that’s a red flag.”

How do advisers get paid, and how much will it cost me?

Advisers receive commission from suppliers, typically 10 to 15 percent of the price, when selling cruises, lodging and tours. They also sometimes charge travelers a planning fee, from a few hundred dollars, which may be credited to the final bill if the booking is completed, all the way up to tens of thousands of dollars annually for a luxury concierge travel planner they can call on all year. Mr. Johnson said that he charges a planning fee the first time he works with customers. If they return for other trips, he waives the fee.

Advisers may be tempted to sell you something that will earn them a higher commission, Dr. Anderson said. But, he points out, the same is true for the large online services, which promote hotels that pay them larger commissions. Travelers can ask advisers about specific commissions they receive or how they are affiliated with the products they are recommending, he said.

Sometimes a local tour company will package transportation, lodging and experiences for an adviser, who tacks on a percentage before passing it along to a client. But a bill that is not itemized can make it harder to make trade-offs — between a more expensive hotel and a special experience, for example. If pricing transparency is important to you, discuss it with the adviser up front.

How are A.I. and other technologies affecting travel advisers?

While new technologies are allowing do-it-yourselfers to create their own itineraries online based on individual preferences, and to type questions directly into travel websites, advisers are also taking advantage of those technologies to improve their services. Joan Roca, chief executive of the upscale travel planning company Essentialist said his team “uses technology to enhance the human touch,” employing artificial intelligence to choose options from a database of travel offerings selected by a human team. If a couple wants to take an after-dinner stroll, for example, Essentialist’s app will offer up ideas of where to go, based on what part of the city the travelers are in and conversations they’ve had with their travel adviser.

Open Up Your World

Considering a trip, or just some armchair traveling here are some ideas..

Italy :  Spend 36 hours in Florence , seeking out its lesser-known pockets.

Southern California :  Skip the freeways to explore the back roads between Los Angeles and Los Olivos , a 100-mile route that meanders through mountains, canyons and star-studded enclaves.

Mongolia : Some young people, searching for less curated travel experiences, are flocking to the open spaces of this East Asian nation .

Romania :  Timisoara  may be the most noteworthy city you’ve probably never heard of , offering just enough for visitors to fill two or three days.

India: A writer fulfilled a lifelong dream of visiting Darjeeling, in the Himalayan foothills , taking in the tea gardens and riding a train through the hills.

52 Places:  Why do we travel? For food, culture, adventure, natural beauty? Our 2024 list has all those elements, and more .

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I want to go

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Luxury travel with 365 travel

Morning fishing village Duy Hai, Quang Nam.

More about 365 travel

365 Travel welcome first charter flight of the season 2023 - 2024 to Phu Quoc Island

Why choose us

Years of experience & expertise, price match guarantee, 24/7 support, creative tour customisation, attention to detail, handpicked accommodation & featured local dinning, private & professional tour guides & transportation, destinations in brief.

Indochina

Indochina destinations

Vietnam

Vietnam destinations

Cambodia

Cambodia destinations

Laos

Laos destinations

Thailand

Thailand destinations

Myanmar

Myanmar destinations

Malaysia

Malaysia destinations

Indonesia

Indonesia destinations

Located in Southeast Asia, Indonesia is the world’s largest island country with more than 13,000 islands scattering over both sides of the equator. About 6,000 of total islands are inhabited. The largest are Sumatra, Java, Borneo (shared with Malaysia and Brunei), Sulawesi, and New Guinea (shared with Papua New Guinea). Java is the world's most populous island; more than half of the country's population live in here.

Traveling Indonesia is an adventure that never ends. You can be greeted by some of the friendliest people out there or taste delicious cuisines on the way. From the cool white sands and raucous volcanoes of Bali to the vibrant capital city of Jakarta to the untouched lands of Sumatra, you can always find something different here. Indonesia is home to a vast array of indigenous animals, including the Komodo dragon. With extremely inexpensive local food and reasonably-priced accommodation, it’s no wonder Indonesia is a popular destination among so many travelers.

China

China destinations

China is located in eastern Asia along the western shore of the Pacific Ocean. It spreads over a vastly diverse geographical area of 9.6 million square kilometers (about the size of the USA or Europe), and is home to approaching 1.4 billion people (more than N. America and Europe combined). Since the 1980's, China has been drawing increasing amounts of Western visitors eager to explore its beauty and culture. While there are some tips to make your first trip to China more smooth, most travelers find the country easy to navigate and well worth effort. Beijing, Shanghai, Guilin, Xi'an, and Hong Kong are the five best-known tourist cities in China. Beijing : The Chinese capital is well-known for its mixture of ancient culture and urban growth. The most famous attractions in Beijing include the Great Wall of China and the Forbidden City.  Shanghai : Known as a city of commerce, Shanghai is China's largest and most prosperous city. It is often called "China's Gateway to the West" due to it's increasingly Westernized culture. Famous attractions include the newly built Disneyland Shanghai and the Bund. Guilin : The southern city of Guilin is famous among tourists due to its beautiful scenery and unique mountains. The Li River, one of the most beautiful rivers in China, runs through Guilin and is a staple in traditional Chinese art. Xi'an : A visit to Xi'an is a journey into China's long history. Xi'an served as capital for 12 dynasties over 1,000 years. The world famous Terracotta Army is located in Xi'an as well as many other historical sites. Hong Kong : The fascinating history of the British occupation of Hong Kong creates a fusion of Chinese and Western culture unlike anywhere else in China. Known for shopping and sightseeing, Hong Kong is immensely popular with tourists looking to find great deals and unique experiences.

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No sorry. If you want one with a known reputation use peace travel.

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Put-in tours

Original tour agency in moscow and st petersburg..

Onboard a Soviet van!

Welcome to Russia!

We are Sergey and Simon, a Russian and a Frenchman, both  passionate about Moscow, Saint-Petersburg and classic cars. Together, we have created Put-in tours. Our goal is to help you experience Russian culture off the beaten path. Join us onboard our classic Soviet van and let’s get rolling!

In Moscow we offer you a city tour to discover most of the city in an original way as well as a night tour to admire the lights. Our pubcrawl is ideal to explore Moscow’s night-life and have fun. If you are craving to discover Russian culture, come impress your senses during our monastery diner or join our 100% Russian Banya Excursion . The latest will also bring you to Sergiyev Posad and it’s famous monastery!

For the most extreme travellers, our shooting tour will deliver your daily dose of adrenaline whereas our tank excursion will let you ride a real tank and shoot a bazooka.

We also offer help to receive your visa , safe and multilingual airport transfers , as well as organisation services for team-building events or bachelor parties .

All our excursions (but the monastery diner) happen onboard our Soviet military vans and can be covered by our  professionnal photographer or videographer.

In Saint Petersburg

We welcome you in Saint Petersburg onboard our Soviet van to discover the imperial city with our city tour and night tour .

Continue your discovery in style! The adrenaline lovers will like our shooting tour  which brings 3 Russian weapons to the tip of your trigger finger.

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At Put-in tours, we put you in our classic Soviet vans to go explore Moscow, Saint Petersburg and Russian culture off the beaten path. Discover our Moscow city guided tour, visit Moscow by night, join our banya & Sergiyev Posad excursion, visit and dine in one of Moscow's oldest monastery or even Luzhniki stadium, before you party on our famous pubcrawl! Original and atypical tours : Shoot AK47 and a bazooka after riding on a tank with our tank & bazooka excursion ! Extreme tours: Fly a fighter jet in Moscow onboard a L-29 or L-39 aircraft!

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  24. Tours in Moscow and St Petersburg

    Welcome to Russia! We are Sergey and Simon, a Russian and a Frenchman, both passionate about Moscow, Saint-Petersburg and classic cars. Together, we have created Put-in tours. Our goal is to help you experience Russian culture off the beaten path. Join us onboard our classic Soviet van and let's get rolling!