sydney cruise ship terminal

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Cruise ships of all lines dock in Sydney at two locations , each of which can accommodate 1 vessel at a time.

1. Overseas Passenger Terminal - Circular Quay. Mainly for tall ships which cannot fit under the Harbour Bridge. In prime position opposite the Sydney Opera House. This terminal is right in the city.

Public Transport options: Bus number 431 drops you off on George Street outside the OPT precinct Circular Quay train station is located a three minute walk to the OPT building Circular Quay Ferry Station is located a three minute walk to the OPT Building Wynyard Train station is located 783m to the OPT Precinct Taxis available from George Street, in front of the OPT precinct Onsite parking is available via the OPT Wilsons Car Park

From the airport: Purchase a train ticket to Circular Quay at either the Sydney Airport Domestic or International Train Station. Catch the train to Circular Quay. The Sydney Overseas Passenger Terminal is a very short walk from the Circular Quay Station, towards the Sydney Harbour Bridge

2. White Bay has been in operation as of 2013, replacing the former Darling harbor location. For guests arriving at the airport, cruise lines offer transfers by coach to the new terminal. P&O charges AU$22 per person each way, as well as post-cruise transfers from the ship to Central Railway Station for AU$15 per person. Public transportation is at the moment an issue here. The terminal is 6km from the city center.

The best options to reach White Bay are taxi, private transfer (eg. limo, shuttle bus) or drive and leave your car at Wilsons long-term car park.

Captain Cook Cruises has installed in 2015 the first Sydney Harbour mobile passenger terminal pontoon, which will allow cruise passengers to take a charter ferry, a 15 minutes ride, from the city to White Bay.

Sydney Airport is 17km (11 miles), around a 30-minute drive from White Bay. Some cruise lines operate their own airport shuttle (contact your travel agent).

In addition to the two berths listed, occasionally cruise ships dock at the naval base at Garden Island, a little to the east of Circular Quay, especially for very large ships.

Hotels near the Cruise Terminal

Printable map to take along.

See where you are docked for this port.

Watch a destination video .

Live Nautical Chart with Wikipedia Markers of Overseas Passenger Terminal and Port Location on Google Maps

Live Nautical Chart with Wikipedia Markers of White Bay Cruise Terminal and Port Location on Google Maps

Monthly Climate Averages for Sydney

Sightseeing:

Sydney is a definite stop on just about any cruise that travels Down Under and often serves as a starting or ending point for ships that also travel to New Zealand. It is the largest city in Australia, and while many of the nation's cultural and financial institutions are located in Sydney, the city's real draw is its dramatic natural scenery. Although it is a modern city strongly influenced by British roots and current American popular culture, Sydney's real character is derived from its exotic location and brash beauty. Walking through the glass and concrete downtown, known as the Central Business District, you could be in any other Western-culture metropolis -- until a fluorescent red and green lorikeet parrot swoops overhead or an unexpected flash of the brilliant blue harbor appears between the skyscrapers. Any proper visit to Sydney must begin in the harbor, which is both the birthplace of the city and its current iconic centerpiece. The area is called Circular Quay (pronounced "key" by locals). It is hard to imagine a more picturesque setting for a city's heart than this, with the Opera House and harbor Bridge displayed against the inlet's bright water. Sydney spreads across a massive geographic area, but the majority of its most interesting areas can be found near the ocean coast, in the area known as the Eastern suburbs. Oxford Street, the main thoroughfare running east from downtown to the ocean beaches, hosts Sydney's famous gay and lesbian Mardi Gras parade each February and is popular because of its upscale shops and cafes during the rest of the year. Sydney is a well-balanced blend of a big city lifestyle and the laid-back Australian mentality. Although Aussies who hail from other towns often disparage Sydney for its flashiness and hectic pace, urban inconveniences seem minor here compared to places like New York and London. Tourism is a huge industry around Sydney, and locals are accustomed and happy to providing visitors with service, helpful directions and a rousing welcome to the stunning city that they call

Tours Excursions Transportation:

Sydney Explorer Hop-on Hop-off harbor Cruise

Sydney and Bondi Hop-on Hop-off Tour

Take a tour of the world-famous Sydney Opera House . There are a handful of varieties (backstage, historic and what is called the "tour de force" for travelers with special interests in architecture, engineering or the arts). Guided tours are conducted between 8:30 a.m. - 5 p.m. daily. Of course, schedule permitting, travelers can also take in a show. The best way to see the harbor is to get a bird's eye view from the top of the harbor Bridge on a Sydney harbor Bridge Climb -- not your ordinary stroll across a bridge and not just for the young and crazy. The 3.5-hour trek up and down the famous landmark is safe, slow and suitable for people of all ages and fitness levels; you'll don a bridge suit and wear a bridge harness along the ladder-like stairways and narrow catwalks. The climbs are guided tours and are offered during the day as well as at night. There are lots of rules and regulations, including: no kids under 10 (and children aged 10 to 16 must be accompanied by an adult), no women more than 24 weeks pregnant, climbers must wear rubber soled shoes, and all climbers must pass a breath-test (for a blood alcohol limit of less than .05 percent). From the bridge, visitors can walk around the inlet to tour the always-crowded Opera House. It is easy to continue from there through the Royal Botanical Gardens, a collection of flowers and trees overlooking the water, where it is possible to see some of Australia's unique flora without having to leave the city. Mass transit options abound from Circular Quay. Trains (there's a stop across from the terminal) are easily accessed.

Darling Harbour is reachable within a 35-minute (2.6 km/1.6 miles) walking distance from the dock at Circular Quay, or 10-20 minutes driving, depending on the traffic. From the White Bay terminal, it takes only a 5-10 minutes drive to get to Darling Harbour. This waterfront destination is home to some of Sydney's major attractions including Wildlife Sydney Zoo , Sea Life Sydney Aquarium , Madame Tussauds wax museum, Australian National Maritime Museum , Pyrmont Bridge, and others.

It pays to compare your cruise line tours here .

Nearby Places:

Shopping and food.

Options in Sydney include central areas like Pitt Street Mall, downtown and Castlereagh Street (from Hunter Street to Goulburn Street) for chi-chi designer stores. Also include the aforementioned Rocks and Darling harbor, Oxford Street and Five Ways in Paddington. Sydney also has an excellent collection of weekend outdoor markets. Glebe holds its version every Saturday, while Bondi hosts a market each Sunday.

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Opening hours and holidays:.

Shops and services are generally open Monday to Friday 9am to 5pm and until lunchtime on Saturday. In cities and larger towns, many shops stay open late on Thursday or Friday evening - usually until 9pm - and all day on Saturday. Shopping malls are often open on Sundays as well.

In remote country areas, roadhouses provide all the essential services for the traveler and, on the major highways, are generally open 24 hours a day. In tourist areas, even ones well off the beaten track, tourist offices are often open every day or at least through the week plus weekend mornings; urban information centers are more likely to conform to normal shopping hours.

Tourist attractions such as museums, galleries and attended historic monuments, are often open daily, though those in rural communities may have erratic opening hours.

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Ultimate guide to the Sydney cruise schedule

Here is the official Sydney cruise schedule for the upcoming wave season.

White Bay Cruise Terminal (WBCT) and the Overseas Passenger Terminal (OPT), has officially commenced their summer cruise season set to be Australia’s biggest and busiest since the pandemic.  

The WBCT located in Rozelle is designed for mid-sized cruise ships, ones that could pass under Sydney Harbour Bridge, while the OPT which is located at Circular Quay homeports larger ships. 

Furthermore, this season down under will see more than 300 cruise calls including 12 first-time ships debuting in Sydney’s dedicated cruise ports. 

Here is the Sydney cruise schedule for both WBCT and OPT for the Australian Summer Season. 

Sydney cruise schedule – November 2023 sailings

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Sydney Cruise Port: Your Guide To Embarkation And Disembarkation

by Judith Eve | Jun 23, 2023 | Destination Guides & Ports

I will be planning a trip to Sydney, Australia to embark on a cruise down under. All of the information I and any other cruiser will need about the Sydney cruise port is all here.

Sydney Cruise Port is one of the busiest and most popular cruise ports in Australia. Located in the New South Wales region, it is a gateway to the stunning Sydney Harbour and all its attractions. The port is home to two main terminals, the Overseas Passenger Terminal at Circular Quay and the White Bay Cruise Terminal at Rozelle, both of which are equipped to handle large cruise ships .

The Sydney Cruise Port offers a range of facilities and services for passengers, including luggage storage, transport options, and a variety of shops and restaurants. The port is easily accessible by public transportation and is located close to many of Sydney's top tourist destinations, such as the iconic Sydney Opera House and the Sydney Harbour Bridge. With its stunning scenery and world-class amenities, Sydney Cruise Port is a must-visit destination for any cruise traveler looking to explore the beauty of Australia's New South Wales region.

Sydney Cruise Port Overview

Sydney Cruise Port is one of the busiest cruise ports in Australia, located in the natural harbor of Sydney Harbour. The port is operated by the Port Authority of New South Wales and has two main terminals: the Overseas Passenger Terminal and the White Bay Cruise Terminal.

The busy Overseas Passenger Terminal, located close to the city's business hub Circular Quay, has the capacity to provide for up to four ocean-liners at one time. This flourishing berth boasts multiple facilities such as baggage handling, retail and food services, customs, immigration as well as check-in counters

The White Bay Cruise Terminal, situated in the suburb of Rozelle to the west of the central business district, opened its doors in 2013 and has since then primarily served as a purpose-built home to Norwegian Cruise Line (NCL) ships. Boasting two berths with the capacity of accommodating up to three vessels simultaneously

Sydney Harbour is a major attraction for cruise passengers, with its iconic landmarks such as the Sydney Harbour Bridge and the Opera House. The port offers a range of shore excursions, including tours of the city, visits to nearby beaches, and trips to the Blue Mountains.

The port has faced some controversy in recent years due to a ban on cruise ships docking at the Glebe Island terminal, which was used as a temporary terminal during the redevelopment of the White Bay Cruise Terminal. The ban was imposed due to concerns about air pollution from the ships. The port has also faced criticism over its handling of the COVID-19 pandemic, with some passengers and crew members testing positive for the virus on board ships.

Despite these challenges, Sydney Cruise Port remains a popular homeport for Australian and international travelers, with a range of cruise ships and destinations available.

Transportation Options

Traveling to and from Sydney Cruise Port is easy and convenient with a variety of transportation options available. Whether you prefer public transport, private vehicles, taxis, or ride shares, there are plenty of choices to suit your needs.

Public Transport

Sydney has an extensive public transport network, including buses, trains, and ferries. The closest train station to the port is Circular Quay Station, which is just a short walk away. Ferries also operate from Circular Quay to other parts of Sydney, including Manly and Taronga Zoo.

For those arriving by bus, the closest stop is located on George Street, near the corner of Alfred Street. The Sydney Light Rail also operates in the area, with a stop located on Alfred Street.

To use public transport in Sydney, it is recommended to purchase an Opal card, which is a contactless smart card that can be used on all modes of public transport in Sydney and surrounding areas.

Private Vehicles

If you prefer to drive to the port, there are several parking options available. The closest car park is located at the Overseas Passenger Terminal, which offers both short and long-term parking.

Alternatively, there are several private car parks located near the port, including Wilson Parking and Secure Parking. It is recommended to book in advance to secure a spot.

Taxis are a convenient option for those who prefer not to drive. Taxis can be hailed on the street, or booked in advance using a taxi app or by calling a taxi company.

There are several taxi ranks located near the port, including at Circular Quay and the Overseas Passenger Terminal.

Ride Shares

Ride shares, such as Uber and Ola, are becoming increasingly popular in Sydney. They offer a convenient and affordable option for those who prefer not to drive or take public transport.

Ride shares can be booked using a ride share app, and pick up and drop off points are located near the port.

Overall, there are plenty of transportation options available for those traveling to and from Sydney Cruise Port. Whether you prefer public transport, private vehicles, taxis, or ride shares, there is an option to suit your needs.

Nearby Attractions

Sydney Cruise Port is located in the heart of the city, making it a perfect starting point for exploring the vibrant city of Sydney. The port is surrounded by numerous attractions that are within walking distance, making it easy for visitors to explore the city on foot.

The iconic Sydney Opera House, located within close proximity to the port, is a popular destination for visitors. Tour goers may explore the Opera House's history and architecture with a guided tour, or partake in one of the many events it holds during the year.

Another nearby attraction is the Sydney Harbour Bridge, which offers stunning views of the city and the harbor. Visitors can take a guided climb to the top of the bridge, or simply walk across it to enjoy the views.

Circular Quay is also within walking distance of the port, and is home to a variety of attractions, including the Museum of Contemporary Art, the Royal Botanic Garden, and the Queen Victoria Building. Visitors can also take a ferry from Circular Quay to explore the nearby attractions of Darling Harbour and Garden Island.

For those looking for a more leisurely way to explore the city, Captain Cook Cruises offers a variety of sightseeing cruises that depart from Circular Quay. Visitors can enjoy a scenic cruise around the harbor, or take a guided tour of the city's historic landmarks.

In addition to these popular attractions, there are also a number of lesser-known sights to explore in the area surrounding the port. The Navy Pier, for example, is a popular spot for fishing and picnicking, while the Sea Life Sydney Aquarium offers a fascinating look at the marine life of the region.

Overall, Sydney Cruise Port is an ideal starting point for exploring the many attractions of Sydney. With so much to see and do within walking distance, visitors are sure to have a memorable and enjoyable stay in this vibrant city.

Accommodation

Sydney Cruise Port offers a wide range of accommodation options for travelers who want to stay close to the port. From luxury hotels to budget-friendly hostels, there is something for everyone.

Hotels near the port offer easy access to the terminals, making it convenient for travelers who want to board their cruise ship without any hassle. Some of the top-rated hotels near Sydney Cruise Port include Four Seasons Hotel Sydney, Shangri-La Hotel Sydney, and Park Hyatt Sydney. These hotels offer luxurious amenities and stunning views of the harbor.

For travelers who are looking for budget-friendly options, there are several hostels and budget hotels near the port. The Big Hostel, Sydney Harbour YHA, and Ibis Budget Sydney East are some of the top-rated hostels and budget hotels near the port. These accommodations offer basic amenities at an affordable price.

In addition to hotels and hostels, there are also several vacation rentals available near the port. Airbnb and Vrbo offer a wide range of options, from private rooms to entire apartments. These vacation rentals offer a more home-like experience and are ideal for travelers who want to stay for an extended period.

Overall, travelers have plenty of options when it comes to accommodation near Sydney Cruise Port. Whether you're looking for luxury or budget-friendly options, there is something for everyone.

Shopping and Dining

Sydney Cruise Port offers plenty of shopping and dining options for tourists and locals alike. The area around the port is home to a variety of shops, restaurants, and cafes that cater to different tastes and budgets.

The Central Business District (CBD) is the heart of Sydney's shopping scene, and it is easily accessible from the port. The area is home to high-end retailers, department stores, and boutique shops. Tourists can find everything from designer clothes and jewelry to souvenirs and gifts. George Street, in particular, is a popular shopping destination in the CBD, with its pedestrian-friendly layout and diverse range of stores.

Darling Harbour is another popular destination for shopping and dining. The area is home to a variety of restaurants, cafes, and bars, as well as souvenir shops and boutiques. Visitors can enjoy a meal or a drink with a view of the harbor, or take a leisurely stroll along the promenade.

When it comes to dining, Sydney Cruise Port has something for everyone. The area around the port is home to a variety of restaurants and cafes that cater to different tastes and budgets. Visitors can enjoy traditional Australian cuisine, as well as international dishes from around the world.

Some of the popular dining options in the area include Cruise Bar, Yuki's At The Quay, and Zafran. Cruise Bar offers contemporary Chinese and Australian cuisine, while Yuki's At The Quay serves up modern Japanese dishes. Zafran, on the other hand, is a Mediterranean and European restaurant that offers a range of dishes from Spain, Morocco, and Italy.

Overall, Sydney Cruise Port offers a diverse range of shopping and dining options for tourists and locals alike. Visitors can enjoy high-end shopping in the CBD, or a leisurely stroll along the promenade at Darling Harbour. When it comes to dining, the area has something for everyone, from traditional Australian cuisine to international dishes from around the world.

Cruise Schedule and Destinations

Sydney Cruise Port is one of the busiest ports in Australia, and it offers a variety of destinations for cruise ships. The port serves as a gateway to Australia, New Zealand, and the Pacific Islands. The cruise schedule is subject to change, so it is important to check with your cruise provider for any updates.

Cruise ships arrive at Sydney Cruise Port throughout the year, with the peak season being from October to April. During this time, the port sees an influx of cruise ships from all over the world. Here is a sample of the cruise schedule for the month of June 2023:

Ship NameArrival TimeDeparture TimeZaandam8:00 AM-Coral Princess6:00 AM-

From Sydney, cruise ships travel to a variety of destinations, including New Zealand, Melbourne, Brisbane, Tasmania, Asia, and Auckland. Some of the popular cruise lines that offer cruises from Sydney include P&O and Princess.

New Zealand is a popular destination for cruise ships departing from Sydney. The country is known for its stunning natural beauty, including fjords, glaciers, and national parks. Melbourne and Brisbane are also popular destinations for cruise ships departing from Sydney. These cities offer a variety of cultural and historical attractions, as well as beautiful beaches and parks.

Tasmania is another popular destination for cruise ships departing from Sydney. The island state is known for its rugged wilderness areas, beautiful beaches, and historic towns. Asia is also a popular destination for cruise ships departing from Sydney, with cruises to destinations such as Hong Kong, Singapore, and Japan.

Overall, Sydney Cruise Port offers a variety of destinations for cruise ships, from the natural beauty of New Zealand to the cultural attractions of Melbourne and Brisbane. Whether you are looking for adventure, relaxation, or culture, there is a cruise destination for everyone departing from Sydney.

Practical Information

The official currency of Australia is the Australian dollar (AUD). It is recommended to exchange currency at banks or authorized currency exchange centers for the best exchange rates. ATMs are also widely available throughout Sydney, and most major credit cards are accepted in shops and restaurants.

Sydney has a temperate climate, with warm summers and mild winters. The average temperature in summer (December to February) is around 25°C (77°F), while winter (June to August) temperatures average around 15°C (59°F).

Visitors should be prepared for sudden changes in weather, as Sydney can experience heavy rainfall and strong winds at any time of the year. It is recommended to bring appropriate clothing for the season, as well as a light jacket or raincoat.

Overall, visitors to Sydney Cruise Port can expect a comfortable and enjoyable experience, with a wide range of attractions and amenities to suit all interests and budgets.

Frequently Asked Questions

For those planning a cruise from the Sydney Cruise Port, here are some frequently asked questions to help with your preparations:

Q: How do I get to the Sydney Cruise Port?

A: The Sydney Cruise Port has two main terminals: the Overseas Passenger Terminal (OPT) and the White Bay Cruise Terminal. Both terminals are easily accessible by car, taxi, or public transportation. Visitors arriving at Sydney International Airport can take a taxi or shuttle bus to the cruise port. Google Maps is also a useful tool for finding the best route to the port.

Q: What should I bring with me to the Sydney Cruise Port?

A: Passengers should bring their cruise documents, identification, and any necessary travel visas. It's also a good idea to pack a carry-on bag with essentials such as medication, travel documents, and a change of clothes in case luggage is delayed.

Q: What is the check-in process like at the Sydney Cruise Port?

A: The check-in process at the Sydney Cruise Port is similar to other cruise ports. Passengers will need to present their cruise documents and identification, have their luggage screened, and go through security. Once checked in, passengers will board the ship and begin their cruise.

Q: What are the customs and immigration procedures at the Sydney Cruise Port?

A: Passengers will need to go through customs and immigration procedures when departing and returning to the Sydney Cruise Port. This includes declaring any items that need to be declared and presenting necessary travel documents. The procedures are similar to those at airports.

Q: Is there support available for passengers with disabilities at the Sydney Cruise Port?

A: Yes, the Sydney Cruise Port provides support for passengers with disabilities. This includes wheelchair assistance, accessible restrooms, and other accommodations. Passengers should inform their cruise line of any special needs when booking their cruise.

Overall, the Sydney Cruise Port provides a smooth and efficient experience for passengers embarking on a cruise. Passengers should make sure to review their cruise line's specific guidelines and requirements before arriving at the port.

I am so looking forward to cruising out of the Sydney cruise port. Can't wait to see the view of the iconic Sydney opera house from my balcony stateroom!

Judith Eve, loves to write riveting articles on crusingtonpost.com. She hails from the sun-kissed regions of South Florida, residing within a stone’s throw of the bustling Fort Lauderdale and Miami cruise ports. As a native Floridian, Judith’s love for the ocean and cruising extends as far back as her memory can recall.

Her lifelong passion for travel has taken her to countless destinations around the globe, but cruising, undeniably, holds a special place in her heart. Judith has embraced the elegance of luxury liners, relished the intimacy of boutique ships, and marveled at the innovation found on the newest megaships. This varied experience makes her a well-rounded and knowledgeable commentator on everything cruise-related.

Balancing her writing career and family life with effortless grace, Judith is happily married, mother to two wonderful children, and a doting grandmother to three grandkids. Much like Judith, her family shares her enthusiasm for the sea, often accompanying her on cruise adventures and enriching her articles with their unique perspectives.

Her work for crusingtonpost.com provides readers with insightful, engaging narratives of her travels, from vivid descriptions of the picturesque locales she visits to in-depth reviews of the cruise lines she travels with. Her writing is not only an exploration of travel and cruising; it is a testament to her zest for life, her commitment to family, and her love for the ocean.

Endearing herself to readers with her warm, personable writing style, Judith has become a trusted voice in the cruising community. She is the go-to source for tips, advice, and comprehensive information on cruising. As a tireless explorer and devoted family woman, Judith Eve embodies the essence of the adventurous spirit, inspiring readers to set sail and create their own sea stories.

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How to reach Sydney’s cruise terminals by public transport

For the time being, Sydney is still the major setting-off point for the majority of cruise ships heading up or down the Australian coast, to the South Pacific, New Zealand and even Asia. Many of these voyages attract travellers based outside of Sydney who need to fly in to the city to begin their voyage.

The New South Wales capital – Australia’s largest city – offers public transport options to help you get to either of Sydney’s two cruise terminals, if you consider a taxi to be too expensive.

Overseas Passenger Terminal

Without question the busiest and best positioned cruise port in Sydney Harbour, the only problem with the Overseas Passenger Terminal at Circular Quay – from where most cruises depart – is that it can only accommodate one large ship at a time, or two small ones. However it is very well located and easy to access from Sydney Airport.

Step 1 – Catch the train.

Signs directing you from the airport terminal right to the train station are prevalent in both the International and Domestic buildings. If you are a regular visitor to Sydney and have an Opal Card, use this to board the train, however One-Way tickets are able to be purchased at a number of machines or ticket windows at the station, costing around $17.60 per adult and $14.10 per child inclusive of the Airport Station Fee.

Head down the escalators or the elevator to Platform 1. Most services will be heading to the City Circle, so join one of these trains and after about 15 minutes, you’ll arrive at Circular Quay station and in most cases will be able to see your cruise ship from there.

Step 2 – Walk to the terminal.

After exiting the station, the Overseas Passenger Terminal is a short walk away.

The Overseas Passenger Terminal is the one you will use if you’re booked to sail on Carnival Cruise Line, Royal Caribbean International, Princess Cruises, Cunard, Norwegian Cruise Line (from February 2017) and Cunard. From time to time, Holland America Line and P&O Cruises may depart from this terminal, however check your itinerary to be sure.

White Bay Cruise Terminal

Sydney’s newest cruise terminal was opened in early 2013 and has certainly provided a new option for the smaller ships to be able to dock in the city. If the ship can fit within the 49m space between the water line and the base of the Sydney Harbour Bridge, chances are your ship will depart from White Bay. Unfortunately the facility is a little more difficult to reach without a direct car or taxi, but it’s not impossible and in fact has become easier recently.

Repeat Step 1 exactly as above.

Step 2 – Board the special Captain Cook Cruises ferry service.

Earlier this year, Sydney Harbour day cruise operator Captain Cook Cruises launched the first White Bay ferry to make it easier for travellers to reach the facility, notoriously missing any real public transport options.

Tickets for this ferry service are priced at $9 per person (free for ages 0-3) and can be purchased either onboard or by CLICKING HERE. Ferries depart from Circular Quay Wharf 6 (the train station exits are at Wharves 4 and 5) every 20 minutes any day a ship is taking new passengers at White Bay. The trip takes 20 minutes to arrive at Captain Cook Cruises’ private dedicated wharf at the cruise port, located very close to your ship.

Step 3 – Walk to the terminal.

For guests ending their cruise at White Bay, the same service is available in the reverse direction to take you back to Circular Quay.

If you’ve booked P&O Cruises, Holland America Line, on Princess Cruises’ smaller vessels such as  Sun Princess  or  Sea Princess  or one of the ultra-luxury vessels from Seabourn, Silversea Cruises, Oceania Cruises, Ponant or Azamara Club Cruises, then there’s a good chance you’ll be boarding your ship at White Bay.

Don’t be daunted by Sydney’s public transport system, which may appear intimidating but can be navigated quite easily even if it’s your first time in the city. If you do run into any trouble, a staff member can point you in the right direction. Make sure you allow enough time to reach your ship, so book a flight which arrives early in the morning, consider the possibility of any short delays and you’ll be onboard your ship in no time.

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Things to Know About Sydney Cruise Ship Terminals

Whether you’re a visitor or a resident, there are a number of things to consider when visiting the Sydney Cruise Ship Terminals. Some of these things include parking, the Overseas Passenger Terminal (OPT) and the White Bay Cruise Terminal (WBC).

Darling Harbour

Visiting Sydney and enjoying a cruise is a very popular holiday. In fact, demand for cruise vacations in Sydney has grown to 30 percent in the past three years.

You can choose from two cruise ship terminals in Sydney: the Overseas Passenger Terminal (OPT) in Circular Quay or the White Bay Cruise Terminal. Both are situated close to the city center and have direct views of the Sydney Opera House.

Both terminals have a Tourist Refund Scheme desk where you can obtain a refund of your Australian taxes. In addition to that, the port is also home to a number of attractions, including the Sydney Aquarium and Madame Tussauds Sydney.

If you prefer to travel by land, you can take a taxi or hire a private transfer. The Overseas Passenger Terminal is only a short walk from the train station, which provides access to the rest of the city.

If you are a bit more adventurous, you can rent a speedboat. The Harbour Jet is a thrilling ride with 270-degree spins. It’s also a great way to see the city from a different angle.

The cruise ship terminals of Sydney also provide a lot of amenities to passengers. They offer a restaurant, a cafe, a tourist information desk, and security screening. They also have passenger lifts and escalators. The terminal accepts credit cards for shopping in stores. There are also numerous colourful ferries to choose from.

Several other notable sites are located in Darling Harbour. The Australian National Maritime Museum is located on the western side of the harbour. The museum features temporary exhibitions and a replica of Captain James Cook’s Endeavour. It also has a science and design museum.

The IMAX Theater is another one of the many popular attractions. You can also catch a free Saturday night fireworks show. There are multiple kid-friendly attractions and restaurants in Darling Harbour. It’s also a great place to shop for souvenirs and clothes.

While you are in Sydney, it’s a good idea to visit the Rocks, which is a historical neighborhood. You can find museums, shops, and historic buildings here.

White Bay Cruise Terminal

Located in Rozelle, Sydney, White Bay Cruise Terminal is a small port for mid-sized cruise ships. It opened on 15 April 2013. It is located on the northern shore of White Bay. This terminal is designed for smaller P&O cruise ships that can fit under the Harbour Bridge.

The terminal is within walking distance of a number of attractions, including the Royal Botanical Gardens. The Museum of Contemporary Art is also close by. The area is also home to several beaches, including Bondi Beach.

There are a few different modes of transport from the White Bay Cruise Terminal to the Sydney CBD. A taxi is the most expensive option. It costs $82. If you want to travel in a van, the Redy2Go service is the cheapest. A ticket for a taxi+van combination starts at $7. It is also possible to take a bus.

The White Bay Cruise Terminal can be a jumping off point for day trips into the city. There are several tours available to choose from, such as the Rocks, Watsons Bay, and Sydney Harbour Bridge. There are also guided tours that will take you to the Opera House and Bondi Beach.

There are a number of hotels that are near the White Bay Cruise Terminal. They range in price from $36 to $82. Some of the hotels offer views of the Harbour Bridge and the Opera House. Some have swimming pools and other amenities.

There are also numerous ferry services operating from the White Bay Cruise Terminal. This includes the Sydney Ferries, which operate service every 20 minutes. It is recommended that you check the timetable in advance as the schedule may vary.

There are also public payphones at the terminal. You can also visit the Tourist Refund Scheme desk to get a refund of the taxes you have paid.

Aside from the cruises, the terminal is also a multifunctional event centre. It can host fashion shows and gala dinners. It has 12m ceilings, as well as flexible spaces to accommodate large functions. It can also be used for public parades, exhibitions, and corporate conferences.

Overseas Passenger Terminal

Located just across from the Opera House, the Overseas Passenger Terminal (OPT) is a passenger terminal that handles larger passenger ships. Since 1958, OPT has been serving cruise ship passengers.

OPT is located at Circular Quay in Sydney, Australia. The Port of Sydney is a very popular cruise destination and welcomes more than half a million passengers each year. The port is also the only major passenger terminal east of the Sydney Harbour Bridge.

The Overseas Passenger Terminal is a very modern facility. It is located in the city center, near the Royal Botanic Gardens and the Sydney Opera House. The OPT also has a restaurant and tourist information office. The terminal is easy to access by car, train or bus.

The Overseas Passenger terminal has seen a boom in cruise ship passengers over the past decade. Many international cruise liners dock at the OPT, including the largest cruise liner to have visited the port. This vessel is the MS Ovation of the Seas. It has a maximum capacity of 4,905 passengers.

OPT is located near the historic Rocks district. This is one of the oldest neighborhoods in Sydney and is home to many historical buildings and museums. You can take a tour of the Rocks or spend some time shopping or eating before your cruise.

The Overseas Passenger Cruises Terminal is home to Royal Caribbean, Celebr Cruises and Princess Cruises. The OPT also hosts the Australian based Sea Life Sydney Aquarium. A Backstage Tour is offered to give you a glimpse of the dressing rooms.

The Overseas Passenger Port is just a short walk away from the historic “The Rocks.” This is a popular pre-cruise destination where you can explore the area and find shops and restaurants.

The terminal is located 450 meters from the Circular Quay train station. The ferry station is also within walking distance. You can get on a bus from the terminal to the Circular Quay or catch a train from the station.

The OPT is also located just a short distance from Sydney’s Kingsford Smith International Airport. You can easily reach the airport from the terminal by taking a taxi.

Whether you are looking to take a cruise, or just want to visit one of the many beaches in the area, Sydney has plenty to offer. There are a few different ways to reach the various cruise ship terminals. Some of the best ways are to rent a car or take public transport.

If you are bringing a car, you can park at one of the garages near the dock. This can be a safe and secure option, and most offer swift transfers. However, you will need to check with the facility to make sure they have room for your vehicle. You will need to provide a credit card for payment.

There are several other options for getting to the docks, including taxis and minibuses. These can be very expensive, and may not provide the flexibility you need to make your trip. Some of these may also have long waiting periods.

The quickest way to get to the cruise terminal is by parking at a major transport hub. These often have lower rates than the ferry stations. You can find the lowest rates on the internet. Just be sure to compare prices and find the best deal for your needs.

If you are arriving by air, you can park at the Kingsford Smith Airport. It is located just four minutes from the cruise terminal. You can book a space online or by phone. The rate will vary depending on the service you book.

For those traveling by train, the Overseas Passenger Terminal in Circular Quay is a convenient location. It is located just opposite the Sydney Opera House. There are also buses and City Ferries.

If you are travelling by boat, you can find a courtesy shuttle bus from the terminal. You can also arrange a private transfer. If you are going to use the public transport system, you can take the bus or tram from Circular Quay to White Bay. Taking the tram or bus will also give you access to other areas of Sydney.

If you are travelling by bus, you will be able to find a bus stop a short walk from the terminal. These services are free of charge.

Home > Cruise Terminals

Sydney Cruise Terminals

There are two cruise terminals in Sydney Australia . They are about 30 minutes from the international airport.

The "Overseas Passenger Terminal" at Circular Quay: This terminal has an excellent location in the middle of Sydney's action, by the Opera House and Harbour Bridge. There is a cafe in the terminal and the Rocks shopping district is nearby. Circular Quay trains and ferries are about a two-minute walk from the terminal. There is no parking available on-site.

The "White Bay Cruise Terminal": This cruise terminal is a modern facility designed to speed passengers on and off the ship. Passenger drop off and pick up is available at the terminal, and short-term parking for passengers is available on-site. Long-term parking is not available on-site. Give yourself plenty of extra time for travel to and from this terminal.

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Where are the cruise ship terminals in Sydney, Australia?

Overseas Passenger Terminal West Circular Quay The Rocks, Sydney The distance from Sydney Airport is approximately 16 kms. Travel time approximately 35 minutes. Parking is not available.

White Bay Cruise Terminal - James Craig Rd, Rozelle NSW

Distance from Sydney Airport is approximately 19 kms (approx. 25 min travel time)

There is no long-term parking and only limited short term parking.

For details on the cruise ship schedule for Sydney refer to the NSW Port Authority website.

For further passenger details, refer to the Terminal FAQs .

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Where Does the Carnival Cruise Ship Dock in Sydney?

By Robert Palmer

The Carnival Cruise Ship is a popular choice of liner for cruises to the beautiful city of Sydney, Australia. The Carnival Cruise Line offers a variety of itineraries and packages that are sure to please any traveler looking for a luxurious and exciting holiday experience. The ships dock at the White Bay Cruise Terminal which is located in the inner harbor at Balmain, Sydney.

The White Bay Cruise Terminal is situated in an ideal location as it provides quick access to the heart of the city, allowing travelers to explore all that Sydney has to offer. It’s also just minutes away from popular tourist attractions such as Bondi Beach and the Sydney Opera House. Additionally, the cruise terminal is well connected with other transport modes such as buses and trains, making it easy for passengers to get around.

The White Bay Cruise Terminal is home to many amenities that will make your stay comfortable and enjoyable. There are several restaurants, bars, and souvenir shops available within the terminal’s premises as well as a concierge service where you can get tips on what to do during your time in Sydney. It also has plenty of parking spaces available for those who choose to drive.

When you board the Carnival Cruise Ship in Sydney, you can expect an unforgettable experience with its world-class facilities onboard such as multiple pools, Jacuzzis, sports courts, spas and much more. There are also plenty of activities available including live music performances and theater shows. All this ensures that you have a wonderful cruise filled with fun-filled days.

Conclusion :

The Carnival Cruise Ship docks at White Bay Cruise Terminal in Balmain, Sydney which makes it convenient for travelers who want to explore all that this wonderful Australian city has to offer. The cruise terminal is equipped with useful amenities and there are plenty of activities available onboard the ship itself which guarantees an unforgettable experience.

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Sydney Hotels near Overseas Passenger Terminal and White Bay Cruise Port

Sydney in Australia

Sydney is the oldest and largest city of Australia, located on the east coastline of New South Wales. It’s an exciting and vibrant city, situated in New South Wales, world famous for its shimmering skyline and the iconic Opera House, the symbol of both Sydney and Australia.

Book now reaonably priced pre or post cruise hotels, apartments and hostels near the Port of Sydney in New South Wales Australia. Stay overnight in the Rocks district, near the passenger terminals, airport, Bondi Beach,… Best deals (also last minute rates).

Cheap Deals for Cruise Hotels

Destination, check-in date, check-out date.

Cruise Port of Sydney in Australia

Cruise ships sailing into Sydney harbour, dock in the heart of the city close to major sights and tourist attractions. Depending on size, ocean liners tie up at two different spots.

Larger vessels anchor at Overseas Passenger Cruise Terminal (OPT) at Circular Quay , the cruise berth located adjacent to The Rocks. Smaller cruise ships that can sail underneath Sydney Harbour Bridge dock at the White Bay Cruise Terminal , located near the iconic Anzac Bridge.

It’s recommened to stay in CBD (downtown) , from where both cruise passenger terminals can easily be reached by taxi or train (only Circular Quay). Popular areas are The Rocks, Darling Harbour and the City Centre. Most properties are only a short taxi ride away from the port .

• Overseas Passenger Terminal
• White Bay Cruise Terminal
• Nearest Airport
• Exciting and Vibrant City

Situated in the CBD (Central Business District), overlooking the iconic Sydney Opera House and Harbour Bridge.

Unique accommodation set alongside the Sydney Harbour Bridge, Rocks precinct.

Cheaper accommodation with views of Darling Harbour, located in Sydney’s CBD district, within easy reach of the port.

Sydney in Australia is a premier cruising destination, offering first class facilities for cruise passengers and great value hotels.

Main gateway to this New South Wales capital is Sydney’s Kingsford Smith International Airport , the primary hub for Qantas and located next to Botany Bay, approximately 6 km or 4 miles from the city centre. Both terminals are within 30 minutes of the international airport.

Overseas Passenger Pier and White Bay Cruise Terminal (Wharf)

Overseas Passenger Cruise Terminal OPT (Circular Quay) — across from the Opera House. Larger Ships dock here.

Mainly all ships from Royal Caribbean, Celebrity Cruises, Princess Cruises and Carnival Cruise Line dock here.

Entry to the modern facility is off George Street onto Argyle Street, Circular Quay. The train station and ferry port is a short walk away (2 minutes) where trains, ferries, buses and taxis are available 24 hours, 7 days a week. The historic “The Rocks” is ony a short walk away.

Facilities include an ATM, toilets, wheelchair access and on-site restaurant. It’s not possible to park at the facility on ship days.

Nearest area from Circular Quay, Overseas Passenger Terminal is historic Rocks district.

Hotel Properties here are only a few minutes away from the terminal. Some offer splendid views of the Sydney Opera House and Sydney Harbour Bridge. Within walking distance are the Museum of Contemporary Art, Royal Botanical Gardens, harbourfront and several dining and nightlife options. Many properties feature a swimming pool.

From a cheap hotel near the airport, to a affordable or 5 star accommodation in the heart of the city near the Opera House, we can offer the best rates for accommodations in Sydney Australia.

Pier Address — Overseas Passenger Terminal, West Circular Quay, The Rocks, Sydney Australia

web: sydneyports.com.au

phone: +61 2 9296 4999Call: +61 2 9296 4999

fax: +61 2 9296 4742

email: [email protected]

White Bay Cruise Terminal – Wharf 5 at Darling Harbour in Bangaroo — Smaller and mid-size vessels will tie up at this facility.

The terminal is 6km or 4mi from downtown CBD area (Circular Quay) and 17km or 10mi from Sydney International Airport, located in the residential suburbs outside the city. There is no train station, a direct bus stop or nearby hotels.

You can get to the terminal by taxi from downtown or shuttle (often offered by the cruise line) from the Central station. Nearest bus stop with access to White Bay cruise terminal is on Robert street near Victoria Rd. It is then about a 2 kilometer walk to the terminal (not recommended).

Facilities include an ATM, toilets, wheelchair access and a food and beverage kiosk. There is no foreign exchange or post office on-site. Short term parking is available at the terminal building, but long-term parking is not permitted.

Pier Address — White Bay Cruise Terminal, access via James Craig Road, Rozelle

web: whitebay5.com.au

A third location for ships is beyond the Sydney Opera House. Ships transport passengers to Darling Harbour via tender boats.

Car Parking

Neither the OPT or White Bay terminals have attached parking lots, however parking is possible in the area.

Other major Australian departure ports include Brisbane Queensland , Cairns , Perth (Fremantle) , Port Adelaide and Darwin.

Nearest airport – Kingsford Smith International

Kingsford Smith International Airport — the main international airport is located approximately 8 miles or 13 km from both terminals. Kingsford Smith is the primary gateway and busiest airport of Australia.

You can get to the city centre and piers by taxi, which takes around 25 to 30 minutes.

Airport Link to Overseas Passenger Terminal – From the airport you can also take the Airport Link train to Circular railway station (nearby OPT). Travel time is 20 minutes. The Sydney Overseas Passenger Terminal is a very short walk from the Circular Quay Station, towards the Sydney Harbour Bridge.

Another option is to pre book a limo company or shuttle service. There are many transport operators that stop at several hotels along the way.

Exciting and Vibrant City in New South Wales – Photogenic Beaches

Sydney is the oldest and largest city of Australia, located on the east coastline of New South Wales.

It’s an exciting and vibrant city, situated in New South Wales, world famous for its shimmering skyline and the iconic Opera House, the symbol of both Sydney and Australia. Stay in downtown Sydney pre or post cruise hotels or self contained apartments and you are close to all fascinating sights this city has to offer.

Sydney Australia — the majestic Sydney Harbour Bridge is the world’s tallest steel arch bridge. Nicknamed “The Coathanger”, it connects the north and south shore. From Pylon Lookout you have a magnificent view of the harbor. Don’t miss a world class performance at the famous Sydney Opera House, an architectural masterpiece with sail-like curves located in Circular Quay.

Stroll along the waterfront promenade in Circular Quay, home to fine shops, great restaurants, street cafés and the Museum of Contemporary Art . The Royal Botanic Gardens are also located here.

Ascent Australia’s highest building, The Sydney Tower, and savour the fantastic views from the observation level. Sydney’s tallest structure soars 1,000 feet (305 m). Take a ride in one of the cross harbour ferries or enjoy a scenic boat cruise around the harbour for the best views of the city.

Look for bargains at one of the gift shops in The Rocks district, rich in history and unique colonial buildings. Located at Sydney Cove, this area is well known for its pubs, restaurants, 5 star hotels, galleries and museums. The Rocks is also the site of Australia’s first permanent European settlement.

Learn about Aboriginal maritime cultures and European Sea travel to Australia, at the Australian National Maritime Museum . Don’t forget to explore the fleet of historic vessels moored at the wharves.

Sydney is blessed with some of the world’s most photogenic beaches. There are well over 100 beaches in the city. Famous golden sandy beaches such as Bondi Beach, Bilgola and Coogee, are only a short distance away from your hotel or self catering apartment.

Looking for a Cheap Hotel – Where to Stay ?

Most cruise passengers choose to stay in Sydney’s CBD city centre area.

A more reasonably priced area is North Sydney , located just over the north side of the Harbour Bridge . You can easy access the city centre by train, or also you can walk over the bridge to get into the city. 

Beach enthusiasts can consider a stay near Bondi Beach . Staying near the airport can be very convenient if you have an early or late flight.

Australia’s currency is the Australian dollar (AUD).

Cruise Lines

Cruise Lines — currently sailing from Sydney harbour are ships from among P&O Cruises Australia , Princess Cruises, Royal Caribbean International (RCL), Celebrity, Holland America Line (HAL), Crystal, Costa, Cunard Line, Oceania, Regent Seven Seas, Seabourn, and Silversea. Sydney is Australia’s main cruise port .

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Overseas Passenger Terminal

Sydney Harbour is one of the world’s most beautiful ports of call for cruise ships. There are two dedicated cruise passenger terminals on the sparkling blue harbour near the city centre – the  Overseas Passenger Terminal  at  Circular Quay  and the  White Bay Cruise Terminal  at Rozelle.

Whether arriving or departing, aboard your cruise liner you can marvel at Australia’s famous icons, the  Sydney Opera House  and the  Sydney Harbour Bridge . And you’ll glide past The Heads, the dramatic sandstone cliffs at the entrance to the harbour, which is also known as Port Jackson.

Getting there

Overseas Passenger Terminal: Circular Quay trains, buses and ferries are a short walk away. For those arriving by car or taxi, entry to the terminal is off George Street onto Argyle Street. Parking is not permitted in the terminal precinct, however passengers may be set down or picked up.

White Bay Cruise Terminal: Most cruise lines offer the option to book transfers from/to  Sydney Airport  or Central Station. By car or taxi, access the terminal by James Craig Road. 

Customs and immigration

If you’re departing on a domestic cruise you’ll need to complete a health questionnaire, while international cruise passengers must complete a health questionnaire as well as an outbound passenger card. Both documents are available inside the terminals upon arrival.

Good to know

Bring a passport with at least six months’ validity for international voyages and a government-issued photo ID for domestic trips. Your booking itinerary is required for all cruises. Most cruise ships will not allow you to board with alcohol. You can surrender the alcohol and collect it at the trip’s end.

A  Tourist Refund Scheme  (TRS) desk is available at both cruise ship terminals for international cruises. TRS enables you to claim a refund for the Good and Services Tax (GST) and the Wine Equalisation Tax (WET) that you paid on goods purchased in Australia, after you’ve checked in.

Sydney Overseas Passenger Terminal FAQs

How do i get to the overseas passenger terminal in sydney.

To get to the Overseas Passenger Terminal there are trains, buses and ferries to Circular Quay, just a short walk away. For those arriving by car or taxi, there is entry to the terminal is off George Street onto Argyle Street.

What is the Overseas Passenger Terminal?

It is a dedicated cruise passenger terminal, where cruise liners arrive  depart right on the sparkling blue harbour near Sydney city centre.

Where can I pick up a passenger at Overseas Passenger Terminal in Circular Quay?

Parking is not permitted in the terminal precinct however, passengers may be set down or picked up outside the cruise terminal on the western side of Circular Quay.

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Norwegian Cruise captain refused to let eight passengers who were late reboard ship

Passengers, who have since rejoined vessel, missed scheduled departure time from São Tomé and scrambled to reunite with ship

Eight cruise passengers had to scramble to reunite with their cruise ship after being left behind in São Tomé and Príncipe.

The passengers, including a pregnant woman and a paraplegic traveller, missed their scheduled departure time from the island of São Tomé in the Gulf of Guinea, about 250km off the coast of Gabon, after disembarking the Norwegian Dawn to take a local tour.

Another passenger in her 80s was reportedly late to the ship because she was receiving emergency medical treatment on the island.

The vessel, operated by Norwegian Cruise Lines, arrived in São Tome on Wednesday morning having departed Cape Town for the three-week cruise to Barcelona on 20 March.

The group’s private day excursions on the island ran overtime and, despite the efforts of the local coast guard, which motored the group to the ship before it set sail that afternoon, the captain would not allow the late guests to board.

Jill and Jay Campbell, from Garden City in South Carolina, described attempting to board the vessel after arriving late.

“We have never had an experience like this before,” Jill Campbell told ABC4 News .

“The harbour master tried to call the ship, the captain refused the call. We sent emails to NCL, the NCL customer service emergency number. They said, ‘Well, the only way for us to get in touch with the ship is to send them emails, they’re not responding to our emails,’” Jay Campbell added.

“The captain could have made an easy decision to turn one of the tender boats back, pick us up, safely load us, and then go on the way.”

The travellers’ passports were returned to them via port authorities. The group, which reportedly includes two Australians, had to leave their medication, bank cards and other belongings on board. The Campbells said they were the only members of the group with a Visa card and had paid more than $5,000 in their attempts to reach the ship.

They aimed to reboard the Norwegian Dawn in the Gambia the following Sunday but low tides prevented the ship from making the scheduled stop. The group reportedly travelled through six countries and eventually met the ship in Dakar, Senegal, the final west African port call of its journey, according to the cruise line.

“What we looked at was some type of van transportation for eight people, the quadriplegic woman included,” Jay Campbell told ABC15 . He described having to take a ferry to get into Senegal, and then a four-hour drive.

Australians Doug and Violeta Sanders were among the stranded passengers.

“It’s been the worst experience of our lives to be abandoned like that in a strange country, can’t speak the language,” Violeta Sanders told Seven’s Sunrise program.

“We have no money, our credit cards aren’t accepted.”

The 21-day cruise is due to end in Barcelona on 10 April.

A spokesperson for Norwegian Cruise Lines said it was a “very unfortunate situation” and that it was the passenger’s responsibility to be back on board the ship no later than one hour before the ship’s scheduled departure time.

A Sydney travel lawyer, Anthony Cordato, said passengers needed to heed ships’ tight schedules.

“Terms and conditions would make returning to the ship on time essential,” he said.

“From a consumer’s perspective, it’s harsh but from a ship’s perspective, are you going to hold up the cruise for an hour or two because they were slow to get on board? Are you going to inconvenience 1,000 passengers for the sake of four?”

The cruise company said all eight guests had rejoined the ship.

In a statement, a spokesperson said: “On the afternoon of March 27, 2024, while the ship was in São Tomé and Príncipe, an African island nation, eight guests who were on the island on a private tour not organized through us missed the last tender back to the vessel, therefore not meeting the all aboard time of 3pm local time. While this is a very unfortunate situation, guests are responsible for ensuring they return to the ship at the published time, which is communicated broadly over the ship’s intercom, in the daily print communication and posted just before exiting the vessel.

“When the guests did not return to the vessel at the all aboard time, their passports were delivered to the local port agents to retrieve when they returned to the port, as per the regular protocol. Our team has been working closely with the local authorities to understand the requirements and necessary visas needed for the guests to rejoin the ship at the next available port of call. Given that these guests were on a private tour and did not return to the ship at the communicated all aboard time, they are responsible for any necessary travel arrangements to rejoin the ship at the next available port of call, per our protocol.

“While the eight guests made arrangements to rejoin the ship in Banjul, Gambia on April 1, 2024, unfortunately the ship was unable to safely dock in the destination due to adverse weather conditions, as well as tidal restrictions that require specific timing for safe passage. While we share in our guests’ disappointment, this modification was made with great consideration for their safety and that of our crew, which is our top priority. We contacted these eight guests regarding this itinerary adjustment and provided them with authorization to rejoin the ship at Dakar, Senegal on April 2, 2024.

“Despite the series of unfortunate events outside of our control, we will be reimbursing these eight guests for their travel costs from Banjur, Gambia to Dakar, Senegal. As of this morning, all eight guests have rejoined the ship.”

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Eight people have accused Norwegian Cruise Line (NCL) of abandoning them on a tiny island in Africa after a private tour ran late and the group missed the embarkation cut-off time.

Four of the group are elderly and another is pregnant , and though the ship was still at anchor, they were denied boarding.

The ship, the Norwegian Dawn, set sail without them – and it was right to do so.

Once, I was late to check in for a flight. I jumped out of the taxi, sprinted to the counter (which is no mean feat when you’re hauling luggage) and arrived at the desk sweating bullets, prepared to get on my knees and grovel if it meant I’d be allowed through. I began to tell my sob story to the lady at the desk, heart hammering and lungs gasping for air, when she politely interrupted and shook her head.

In the nicest way possible, she said this: “Stiff bickies.” (OK yes, I’ve paraphrased.)

Sure, the plane was still at the airport, no more than a few hundred metres from where I was standing. However, the luggage had already been loaded, the manifest had already been finalised, and the other passengers were already boarding. There was no way they were going to let me board, nor should they have.

You see, I had been on a whale-watching tour about two-and-a-half hours south of the airport – hey, it was my last day, I wanted to make it count. I planned it to perfection, except for one detail: we spotted a playful pod right at the very end, so the captain offered to give us some bonus time to enjoy the view.

With one eye on the magnificent mammals, and another on my watch, I held on to a flicker of hope that I might make it. I jumped on the bus back to town, flagged down a cab, and asked the driver to hurry. I launched out of the car like a 100m sprinter launches out of starting blocks and ran into the terminal.

Alas, my proverbial ship had sailed.

Was it a bummer? Absolutely. But imagine delaying the other 158-or-so passengers scheduled to depart on the Boeing 737, asking the crew to extend their shifts, or holding the plane and disrupting airport traffic … all so little old me could drop off my bags, scurry through security, and find my gate.

Imagine the awkwardness if I stepped onto that plane. What do you say? “Sorry guys, my bad, lol.”

That doesn’t even scratch the surface of a cruise ship’s operations. Norwegian Dawn can accommodate 3372 people – 2340 passengers and 1032 crew – and this group of eight expected it to wait?

A ship’s departure time isn’t exactly a mystery.

I sailed on Norwegian Dawn in February and the departure time was published in NCL’s Freestyle Daily newsletter the night before and announced over the loudspeaker multiple times in the morning. It was also posted on signs at the doors where guests disembark.

The golden rule is clear: Make sure you’re back on time, or the ship may sail without you.

So what do you do if you’re left behind? Generally there are two options: either catch up with the ship at a later port or head home. If you’re lucky, you’ll have brought your essentials with you – your passport, phone, credit card, and medication – because all of your belongings will stay on board until the end.

Please don’t get me wrong, of course I’m sympathetic to the distress of those who were left in a foreign country without the safety of the ship. It would be scary and stressful to figure out next steps, especially for the members of the group with higher needs, and disappointing to miss out on their holidays.

However, the unfortunate reality is that ships can’t always wait.

Private tours are a whole separate issue, because while the ship will wait for official tours – those which have been organised by the cruise ship operator – to return, all bets are off for passengers taking their shore excursions into their own hands. Unofficial tours can be slightly cheaper than those on the ship’s itinerary, with slightly more availability, so they can be attractive. However, while operators will do their best to stick to scheduled times, all bets are off once you board that bus and leave the port.

Think of it like booking multiple legs of a trip with different airlines. They’re not in the same network, they don’t owe each other anything, and they can’t guarantee that you’ll make your connection. Say the bus breaks down. Maybe someone wanders off and takes ages to find. Perhaps the group lingers over a delicious lunch. Someone might need to stop at an ATM or a loo. You could get stuck in traffic. Or maybe your tour will be like mine and you’ll see something incredible that simply makes you want to pause.

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And so, eight passengers were left in São Tomé and Príncipe, Africa’s second-smallest country.

“While this is a very unfortunate situation, guests are responsible for ensuring they return to the ship at the published time,” NCL said in a statement, adding that it is communicating with the guests about their next steps. It’s harsh but fair, especially since the other 3364 (or so) people on board got it right.

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