allianz travel insurance pds

• Commercial Motor Vehicle
• Roadside Assistance
• Public Liability
• General Property
• Management Liability
• Small business
• Tradies and contractors
• Retailers insurance
• Professional service providers
• Health and beauty professionals
• Real estate
• Cafés and restaurants
• NSW stamp duty exemption
• ACT | NT | TAS | WA claims
• NSW forms and resources
• VIC forms and resources
• ACT | NT | TAS | WA forms and resources
• Workplace mental health
• Training & webinars
• Compare Travel Insurance
• Caravan and Trailer
• Cyclone support
• Flood support
• Storm support
• Bushfire support
• Customer counselling program
• Financial hardship
• Scam warning
• Family violence support
• Deceased estates
• Financial institutions
• Insurance brokers
• Partner News Hub
• The Allianz Hub
• Login to My Allianz
• Make a payment
• Retrieve a quote
• Retrieve life application

Policy documents

Choose your product.

• Car Insurance

Policies purchased on or after 9 September 2021

• For customers who purchased a new policy on or after 9 September 2021 and may have renewed. Your policy number will start with BC.
• Allianz Comprehensive Car Insurance (PDF, 2.3 MB)
• Allianz Third Party Property Damage Car Insurance (PDF, 1.7 MB)
• New policies effective on or after 3 December 2023, renewed policies effective on or after 1 January 2024.
• Premium, Excess, Discount and Options Guide (PDF, 861 KB)
• For policies effective before these dates, contact us for the appropriate guide.

Policies purchased before 9 September 2021

• For customers who purchased a new policy before 9 September 2021 and have since renewed. Your policy number will end with DMP, DVC or DVT.
• Allianz Car Insurance (PDF, 242 KB)
• For customers who purchased policies under the Allianz Car Insurance Product Disclosure Statement with a preparation date of 1 February 2021.
• Premium, Excess, Discount and Options Guide (PDF, 178 KB)
• CTP Insurance
• Queensland CTP Insurance
• CTP Privacy Notice (NSW, QLD, SA)
• At Fault Driver Policy Document (PDF, 70 KB)
• Note: This PDF is for eligible customers with QLD CTP insurance beginning before 12 AM on 1 July 2023. After this time, we won’t be offering the At-Fault Driver Protection Insurance Policy to new or renewing customers with CTP Insurance. Eligible customers must satisfy the terms and conditions of the policy and have applied for the cover through the Allianz website.

Please see below our Terms and Conditions Roadside Assistance is a vehicle breakdown service and not insurance.

• Allianz Basic Roadside Assistance Terms and Conditions (PDF, 228 KB)
• Allianz Platinum Roadside Assistance Terms and Conditions (PDF, 241 KB)

Home and Landlord Insurance

• Home Insurance
• Landlord Insurance

Product Disclosure Statement

• Allianz Home Insurance (new and renewing policies effective on or after 30 March 2024) (PDF, 658 KB)
• Allianz Home Insurance (new policies effective 13 November 2022 to 29 March 2024 or renewed policies effective 25 December 2022 to 29 March 2024) (PDF, 624 KB)

Key facts sheet

• Allianz Home Insurance – Building (PDF, 110 KB)
• Allianz Home Insurance – Contents (PDF, 112 KB)
• Allianz Landlord Insurance (new and renewing policies effective on or after 30 March 2024) (PDF, 494 KB)
• Allianz Landlord Insurance (new policies effective 13 November 2022 to 29 March 2024 or renewed policies effective 25 December 2022 to 29 March 2024) (PDF, 459 KB)
• Allianz Landlord Insurance – Building (PDF, 89 KB)
• Allianz Landlord Insurance – Contents (PDF, 91 KB)

Business Insurance

• Business Insurance Pack
• Office Pack
• Trades and Services Pack
• Commercial Motor Insurance
• Allianz Business Insurance Pack (policies effective from 28 October 2023) (PDF, 575 KB)
• Allianz Business Insurance Pack (policies effective from 30 September 2022 to 27 October 2023) (PDF, 1.3 MB)
• Allianz Office Pack (policies effective from 28 October 2023) (PDF, 668 KB)
• Allianz Office Pack (policies effective from 30 September 2022 to 27 October 2023) (PDF, 1.36 MB)
• Allianz Trades and Services Pack (policies effective from 28 October 2023) (PDF, 357 KB)
• Allianz Trades and Services Pack (policies effective from 30 September 2022 to 27 October 2023) (PDF, 1.2 MB)
• Farm Pack (policies effective from 26 November 2022) (PDF, 488 KB)
• Commercial Motor (policies effective 28 October 2023) (PDF, 5.1 MB)
• Commercial Motor (policies effective from 30 September 2022 to 27 October 2023) (PDF, 221 KB)
• Commercial Motor (policies effective from 31 October 2021 to 29 September 2022) (PDF, 235 KB)
• Life Insurance

Note: Allianz Australia Life Insurance Limited ABN 27 076 033 782, Australia Financial Service Licence No. 296559 (Allianz Life) has moved and the new registered office is located at Level 16, 10 Carrington Street, Sydney NSW 2000 from 29 March 2023.

If you would like to write to us, you can send us mail at GPO Box 9870 Sydney NSW 2001. 

• Life Insurance policy documents
• Additional Life Insurance product information
• Life Insurance customer forms
• Life Insurance PDS archive
• Allianz Life Plan PDS (effective 4 September 2021) (PDF, 300 KB)
• Updated Medical Definitions for Life, Critical Illness and Permanently Unable to Work cover (PDF, 152 KB)
• Summary of Policy Improvements (PDF, 94 KB)
• Allianz Life Insurance Privacy Notice (PDF, 357 KB)
• Non-Smoker Declaration Form (PDF, 56 KB)
• Addition of Policy Owner Form (PDF, 53 KB)

Allianz Life Plan

• Allianz Life Plan PDS (5 March 2021) (PDF, 187 KB)
• Allianz Life Plan PDS (31 July 2020) (PDF, 260 KB)
• Allianz Life Plan PDS and SPDS (30 June 2019) (PDF, 446 KB)
• Allianz Life Plan PDS and SPDS (16 July 2017) (PDF, 216 KB)
• Allianz Life Plan PDS and SPDS (18 July 2016) (PDF, 216 KB)
• Allianz Life Plan PDS and SPDS (17 October 2015) (PDF, 225 KB)
• Allianz Life Plan PDS and SPDS (11 April 2015) (PDF, 232 KB)
• Allianz Life Plan PDS and SPDS (13 December 2013) (PDF, 205 KB)
• Allianz Life Plan PDS and SPDS (22 May 2013) (PDF, 132 KB)
• Allianz Life Plan PDS and SPDS (12 December 2012) (PDF, 143 KB)
• Allianz Life Plan PDS and SPDS (31 May 2012) (PDF, 105 KB)
• Allianz Life Plan PDS and SPDS (1 March 2012) (PDF, 125 KB)
• Allianz Life Plan PDS and SPDS (4 August 2010) (PDF, 280 KB)
• Allianz Life Plan PDS and SPDS (16 April 2010) (PDF, 272 KB)
• Allianz Life Plan PDS and SPDS (28 October 2009) (PDF, 281 KB)
• Allianz Life Plan PDS and SPDS (17 December 2008) (PDF, 274 KB)
• Allianz Life Plan PDS and SPDS (29 October 2008) (PDF, 309 KB)
• Allianz Life Plan PDS and SPDS (1 August 2007) (PDF, 313 KB)

Allianz LifeCover Plus

• Allianz LifeCover Plus PDS and SPDS (30 June 2019) (PDF, 402 KB)
• Allianz LifeCover Plus PDS and SPDS (16 July 2017) (PDF, 237 KB)
• Allianz LifeCover Plus PDS and SPDS (18 July 2016) (PDF, 237 KB)
• Allianz LifeCover Plus PDS and SPDS (17 October 2015) (PDF, 228 KB)
• Allianz LifeCover Plus PDS and SPDS (11 April 2015) (PDF, 237 KB)
• Allianz LifeCover Plus PDS and SPDS (13 December 2013) (PDF, 222 KB)
• Allianz LifeCover Plus PDS and SPDS (22 May 2013) (PDF, 137 KB)
• Allianz LifeCover Plus PDS and SPDS (12 December 2012) (PDF, 150 KB)
• Allianz LifeCover Plus PDS and SPDS (31 May 2012) (PDF, 299 KB)
• Allianz LifeCover Plus PDS and SPDS (27 October 2010) (PDF, 279 KB)
• Allianz LifeCover Plus PDS and SPDS (16 April 2010) (PDF, 279 KB)
• Allianz LifeCover Plus PDS and SPDS (11 May 2009) (PDF, 291 KB)

HSBC Easy Life Insurance

• HSBC Easy Life Insurance PDS and SPDS (30 June 2019) (PDF, 281 KB)
• HSBC Easy Life Insurance PDS and SPDS (16 July 2017) (PDF, 2.4 MB)
• HSBC Easy Life Insurance PDS and SPDS (9 December 2016) (PDF, 158 KB)
• HSBC Easy Life Insurance PDS and SPDS (18 July 2016) (PDF, 145 KB)
• HSBC Easy Life Insurance PDS and SPDS (17 October 2015) (PDF, 145KB)  
• HSBC Easy Life Insurance PDS and SPDS (11 April 2015) (PDF, 145 KB)
• HSBC Easy Life Insurance PDS and SPDS (13 December 2013) (PDF, 138 KB)  
• HSBC Easy Life Insurance PDS and SPDS (22 May 2013) (PDF, 140 KB)
• HSBC Easy Life Insurance PDS and SPDS (12 December 2012) (PDF, 153 KB)
• HSBC Easy Life Insurance PDS and SPDS (31 May 2012) (PDF, 113 KB)
• HSBC Easy Life Insurance PDS and SPDS (27 October 2010) (PDF, 448 KB)
• HSBC Easy Life Insurance PDS and SPDS (16 April 2010) (PDF, 536 KB)
• HSBC Easy Life Insurance PDS and SPDS (11 May 2009) (PDF, 141 KB)

TIO LifeCover Plus

For policies purchased through a TIO referral on or before 30 July 2020.

On 1 December 2023, the product name and branding of TIO LifeCover Plus changed to Allianz LifeCover Plus. This does not change the features and benefits of policies purchased prior to this date, and the Product Disclosure Statement and Policy Document issued when your policy was purchased remains valid until the Expiry Date as shown on your Policy Schedule.

• TIO LifeCover Plus PDS and SPDS (2 September 2019) (PDF, 409 KB)
• TIO LifeCover Plus PDS and SPDS (5 July 2019) (PDF, 407 KB)
• TIO LifeCover Plus PDS and SPDS (16 July 2017) (PDF, 1.9 MB)
• TIO LifeCover Plus PDS and SPDS (14 November 2016) (PDF, 482 KB)

Medibank Life Insurance 

For policies purchased through Medibank or referral to Allianz.

In 2009 the product name and branding of Medibank Life Insurance changed to Allianz Life Plan Plus and subsequently to Allianz LifeCover Plus. This does not change the features and benefits of policies purchased, and the Product Disclosure Statement and Policy Document issued when your policy was purchased remains valid until the Expiry Date as shown on your Policy Schedule.

• Medibank Life Insurance PDS (1 August 2007) (PDF, 134 KB)
• Boat Insurance
• Club Marine Pleasure Craft Insurance

Caravan and Trailer Insurance

• SureCover Caravan and Trailer Insurance
• Allianz SureCover Caravan and Trailer Insurance (new policies effective on or after 22 February 2021 or renewed policies effective on or after 5 April 2021) (PDF, 464 KB)
• Travel Insurance
• Allianz Travel Insurance (PDF, 8.5 MB)

We're here to help

Give us a call, or send us a message, follow us on.

• Home & Contents Insurance
• Building Insurance
• Caravan Insurance
• Small Business Insurance
• Workers' Compensation
• Renewals / Payments
• Manage Your Policy
• Policy Documents
• Customer Support
• How we help
• Sustainability
• Partnerships
• Work with us
• Terms of Use

Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, limits and exclusions apply. Before making a decision about this insurance, consider the relevant Product Disclosure Statement (PDS)/Policy Wording and Supplementary PDS (if applicable). Where applicable, the PDS/Policy Wording, Supplementary PDS and Target Market Determination (TMD) for this insurance are available on this website. We do not provide any form of advice if you call us to enquire about or purchase a product.

Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. 234708 is the insurer of any general insurance products offered, and Allianz Australia Life Insurance Limited ABN 27 076 033 782 AFS Licence No. 296559 is the insurer of any life insurance products offered. Each entity is responsible for any statements and representations made about its products, on this website.

• Our history
• Allianz Advantage
• Global footprint
• Social responsibility

Travel protection

• Tuition protection
• Event ticket protection
• Bankcard services
• Assistance services
• Technology solutions
• Allianz Fusion
• Allianz TravelSmart
• Stories & insights
• In the news
• Press releases
• Vacation confidence index
• Internships

When the world calls, help your customers answer with confidence.

Looking for a travel insurance plan, get a quote at   allianztravelinsurance.com ..

Benefits to help travelers explore reassured.

Expert assistance means travelers are never alone. 

Industry-leading technology for the future of travel.

Travel safe. Travel simple. Allianz TravelSmart.

Our free Allianz TravelSmart TM app puts your customers’ travel protection plan at their fingertips, making it easy to check their coverage benefits, connect to our 24/7 assistance, or file a claim on the go.

What makes Allianz TravelSmart even smarter? We’ve loaded it with safety features to help customers explore more securely, including timely alerts about events that may impact their travels, a locator for nearby emergency assistance, medical translations, and more.

“I cannot even begin to tell you how wonderful my experience was with Allianz!! I had a terrible ski accident in France and every single Allianz person was unbelievably helpful. I now recommend Allianz to everyone I know and I will NEVER travel overseas without it. I am so very grateful for all the support I received.”

- Lindsay T., MN, 2021

“So often when you buy warranty or insurance it’s hard to actually get it to do what it’s supposed to do, but Allianz worked as it should. The cost for travel insurance is so negligible that it’s a no brainer to add to your trip.” 

- Kyle Y., GA, 2021

“When I filed my claim your company made the process very easy. And you did not try to avoid your contract responsibilities like many other insurance companies with whom I have had to work with. I have recommended you to all of my travel friends.” 

– Scott H., IL, 2021

Have questions about our products or services?

  contact us — we’re here to help. .

• Credit cards
• View all credit cards
• Banking guide
• Loans guide
• Insurance guide
• Personal finance
• View all personal finance
• Small business
• Small business guide
• View all taxes

Allianz Travel Insurance Review: Is it Worth The Cost?

Many or all of the products featured here are from our partners who compensate us. This influences which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money .

Table of Contents

What does Allianz Travel Insurance cover?

Allianz single trip plans, allianz annual/multi-trip plans, which allianz travel insurance plan is best for me, can you buy allianz travel insurance online, what isn't covered by allianz travel insurance, is allianz travel insurance worth it.

• Annual or single-trip policies are available.
• Multiple types of insurance available.
• All plans include access to a 24/7 assistance hotline.
• More expensive than average.
• CFAR upgrades are not available.
• Rental car protection is only available by adding the One Trip Rental Car protector to your plan or by purchasing a standalone rental car plan.

Allianz Travel Insurance is provided by Allianz Global Assistance, an insurer that operates in 35 countries and serves 40 million customers in the U.S. The company offers several types of travel insurance plans depending on your needs.

Travel insurance will help protect you if unexpected events affect your vacation. Whether you’re looking for a comprehensive plan or emergency medical coverage only to supplement the travel insurance you have from your credit cards , Allianz Global Assistance offers plenty of options.

Allianz trip insurance plans fall into two categories: single trip and annual/multi-trip plans. We evaluated several single trip and annual/multi-trip plans to help you figure out which policy makes sense for you.

Depending on what type of coverage you’re looking for, Allianz offers several different travel insurance options. Allianz’s plan choices fall under single trip or annual/multi-trip plans.

Single trip plans are designed for individuals who are leaving their home, visiting another destination (or destinations) and returning home. These travel insurance plans are the most comprehensive and provide benefits like trip cancellation, trip interruption and medical coverage. 

Annual/multi-trip plans are designed for those who like to take a lot of little trips throughout the year as well as for business travelers. Because the coverage period is longer, these plans are more expensive.

Some of these plans include medical coverage only while others also provide more comprehensive travel insurance perks. There’s coverage for business equipment as these plans are geared toward work travelers.

Allianz offers five travel insurance plans for single trips, including a plan that's mainly focused on emergency medical coverage.

The OneTrip Cancellation Plus plan is geared toward domestic travelers who are looking for trip cancellation, interruption and delay coverage but don't need post-departure benefits like emergency medical or baggage loss. This plan is Allianz’s most affordable option.

OneTrip Basic, Prime and Premier are three comprehensive travel insurance plans.

OneTrip Basic is the most economical plan and offers trip cancellation, interruption and delay benefits along with emergency medical and baggage loss.

OneTrip Prime provides all the benefits of the Basic plan but with higher limits, a few extra coverage areas and complimentary coverage for children 17 and under when traveling with a parent or grandparent.

OneTrip Premier offers the most coverage, doubling almost every post-departure limit of the Prime plan with more covered cancellation reasons.

If you don't need pre-departure trip cancellation and interruption protections or you already have coverage through a premium travel credit card , the standalone OneTrip Emergency Medical plan may be a good choice. The plan mainly provides emergency medical protections along with some baggage loss/delay benefits.

» Learn more: Travel medical insurance: Emergency coverage while you travel internationally

Allianz single-trip plan cost

Here's a look at the cost of an Allianz travel insurance policy for a one-week, $1,500 vacation to Croatia in August 2020 taken by a 30-year-old from Texas.

The OneTrip Premier is the most expensive plan and provides the highest level of protection, especially for emergency medical events.

However, if you’re OK with lower limits on emergency medical, a OneTrip Prime or Basic plan could be a more appropriate choice. These costs represent a range of 3.4%-7.5% of the total cost of the trip, which is in line with typical costs of 4%-8%, according to the U.S. Travel Insurance Association.

» Learn more: How to find the best travel insurance

Allianz offers four different annual/multi-trip plans.

AllTrips Basic is suitable for those who would like emergency medical coverage while abroad but don't need trip cancellation and interruption benefits. The AllTrips Prime, Executive and Premier plans provide an entire year of comprehensive travel insurance benefits.

The Executive and Premier plans offer various levels of trip cancellation and interruption benefits. The Executive plan is specifically designed for business travelers since it offers protection for business equipment.

Allianz annual/multi-trip plans cost

Let's look at an example of an annual Allianz travel insurance plan that starts in July 2020 for a 50-year-old from Illinois.

Coverage under these plans is offered for trips up to 45 days in length.

The AllTrips Executive plan costs significantly more than the other plans; this is mainly due to higher trip cancellation coverage, emergency medical and business equipment protections. The Executive coverage amount for trip cancellation can be increased beyond what is quoted here, driving that plan's price up to as much as $785.

If you’re not concerned with pre-trip cancellation benefits and don’t need the increased level of medical coverage, the Basic plan is the most affordable option.

For trips longer than 45 days, the AllTrips Premier plan might be a better choice as it offers coverage for up to 90 days. Using the same search parameters but with 90 days of coverage per trip, the cost of the annual plan is $475.

Choosing the right plan for your trip involves understanding what type of coverage you will want while you’re abroad.

If you have a premium travel card (e.g., the Chase Sapphire Reserve® ): These cards often offer some trip cancellation and trip interruption coverage, so you may not need a plan that offers all the same coverage. In this case, getting the OneTrip Medical plan might be enough.

If you’re going on a trip and returning home: OneTrip Prime, Basic or Premier are good options to choose from while offering different levels of coverage.

If you’ll be going on multiple and longer trips: the AllTrips Premier plan might be best as it provides insurance benefits for trips up to 90 days in length. The remaining three annual AllTrips plans cover multiple trips, up to 45 days.

If the coverage provided by your card isn’t adequate, you don’t have credit card coverage or you didn’t pay for your trip with that credit card: In these instances, it's best to choose a comprehensive plan depending on how much coverage you need and for how long. Consider one of the single trip or multi-trip plans.

» Learn more: Your guide to Chase Sapphire Reserve travel insurance

Yes, head over to AllianzTravelInsurance.com and choose "Find a Plan" from the menu on the top.

You will be able to view all plans or see plans categorized by single trip, annual/multi-trip and a rental car add-on option. Once you’ve decided on the plan you want, choose the "Get a Quote" option.

You will be required to input the relevant trip details before you can see which plans are available to you in your state.

» Learn more: Is travel insurance worth it?

Travel insurance plans have a lot of exclusions that you need to pay attention to so you know exactly what type of coverage you’re getting. Here are some general exclusions you can expect:

High-risk activities: Skydiving, bungee jumping, heli-skiing, and other types of high-risk sporting activities that the insurer deems unsafe.

Intentional acts: Losses sustained from intoxication, drug use, self-harm and criminal activity.

Specifically designated events: Epidemics, natural disasters and war are specifically mentioned in the policy as exclusions.

It's important to note that exclusions may vary based on the policy and where you live, so it's always best to review the fine print to ensure you’re clear about what is and isn’t covered.

Allianz has been offering insurance for more than 25 years. The company is well established and offers numerous single and annual travel insurance policies to fit many different needs.

Allianz travel insurance plans offer a wide array of benefits including (but not limited to): coronavirus-related coverage, trip cancellation, interruption, emergency medical coverage and transportation, baggage loss/damage, baggage delay, travel delay, change fee coverage, loyalty program redeposit fees, 24-hour assistance and many more benefits. Each plan is different, so you’ll want to look at the specific plans you’re considering to know exactly which benefits you’ll receive.

No, Allianz doesn't offer the Cancel For Any Reason optional upgrade. Review the policy details of the Allianz plan you’re considering to ensure you’re comfortable with the list of covered reasons. For example, the loss of a job can be considered a covered reason, but wanting to cancel a trip because you’re afraid to travel isn't.

Most often, you will need to file a claim with the insurer after you’ve incurred costs. If the claim is approved, you will receive a reimbursement. In other instances (e.g., covered baggage delay), the insurer will pay you a fixed amount per day and you won’t need to submit receipts.

Allianz Global Assistance offers several good travel insurance plans to choose from. If you’re looking for a travel insurance plan for a vacation, a single-trip plan is your best bet. 

If you’re a frequent traveler or take lots of business trips, a multi-trip plan could be the way to go. If you have a travel credit card, look at what travel insurance benefits you may already have so you don’t duplicate your coverage .  

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

on Chase's website

1x-10x Earn 5x total points on flights and 10x total points on hotels and car rentals when you purchase travel through Chase Travel℠ immediately after the first $300 is spent on travel purchases annually. Earn 3x points on other travel and dining & 1 point per $1 spent on all other purchases.

75,000 Earn 75,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,125 toward travel when you redeem through Chase Travel℠.

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

75,000 Earn 75,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's over $900 when you redeem through Chase Travel℠.

1x-2x Earn 2X points on Southwest® purchases. Earn 2X points on local transit and commuting, including rideshare. Earn 2X points on internet, cable, and phone services, and select streaming. Earn 1X points on all other purchases.

50,000 Earn 50,000 bonus points after spending $1,000 on purchases in the first 3 months from account opening.

June 1, 2020

Due to travel restrictions, plans are only available with travel dates on or after

Due to travel restrictions, plans are only available with effective start dates on or after

Ukraine; Belarus; Moldova; North Korea; Russia; Israel

This is a test environment. Please proceed to AllianzTravelInsurance.com and remove all bookmarks or references to this site.

Use this tool to calculate all purchases like ski-lift passes, show tickets, or even rental equipment.

Safer travel starts with travel protection

If you are a travel agent or were referred by one, enter the ACCAM number below.

{{travelBanText}} {{travelBanDateFormatted}}.

{{annualTravelBanText}} {{travelBanDateFormatted}}.

If your trip involves multiple destinations, please enter the destination where you’ll be spending the most time. It is not required to list all destinations on your policy.

Age of Traveler

Ages: {{quote.travelers_ages}}

Travel Dates

{{quote.travel_dates ? quote.travel_dates : "Departure - Return" | formatDates}}

Plan Start Date

{{quote.start_date ? quote.start_date : "Date"}}

At Allianz, we continue to show our commitment to sports through our sponsorship with the International Olympic Committee and the International Paralympic Committee. Read More >>

Entry Requirements & COVID-19 Travel Resources 

Confused about entry requirements for your destination? Our  interactive map shows current travel rules and restrictions for each destination, including info on COVID-19 testing, necessary travel documents and quarantine periods.

Find out how our  Epidemic Coverage Endorsement can protect your next trip from certain losses related to COVID-19.

Why do I need travel insurance?

Because sometimes..., you have to cancel a trip last-minute..

Travel insurance can reimburse you for your prepaid, non-refundable trip costs — including vacation rentals, car rentals, hotels and flights — if you have to cancel for a covered reason.

Travel delays leave you stranded.

Travel insurance can reimburse you for eligible meals, accommodation and transportation expenses during a covered delay.

You get sick or hurt when you're far from home.

Travel insurance can reimburse you for care following a covered medical emergency while traveling. We can even arrange and pay for a medical evacuation if needed.

Fender-benders are unavoidable.

Renting a car means taking on a big financial risk; even a tiny scrape can cost you hundreds. Low-priced rental car insurance lets you drive worry-free.

You need help in a hurry.

Whether you're planning a week-long road trip or a weekend getaway, you never know what might happen. Travel insurance gives you access to our 24-Hour Assistance hotline for expert, personalized support in a crisis.

Why go with Allianz Travel Insurance?

As a world leader in travel protection, we help more than 70 million people answer the call of adventure with confidence every year.

We're Protecting You

From protection for trip cancellation to medical bills abroad, our benefits are designed to help you explore reassured.

We're There For You

We've got your back with award-winning 24/7 assistance and a worldwide network of prescreened hospitals to help you get the right care.

We're Built For You

From our Allyz ® TravelSmart app to proactive SmartBenefits, we innovate for the way you travel today - and tomorrow.

TRAVEL RESOURCES

How Travel Insurance Works

How the Cancel Anytime Upgrade Works

What Does Rental Car Insurance Cover?

Is It Too Late to Buy Travel Insurance?

The Comprehensive Guide to Annual Travel Insurance

The Top Travel Apps That You Need This Summer

Travel Insurance with Emergency Medical Benefits

Destination Guide: Croatia

Travel Insurance & COVID-19: The Epidemic Coverage Endorsement Explained

More Travel Resources »

LATEST COVERAGE ALERTS

The events listed below are considered "known and foreseeable" for travel insurance purposes on the date listed next to the event. Please consult your policy for more information.

More Coverage Alerts »

Terms, conditions, and exclusions apply. Please see your plan for full details. Benefits/Coverage may vary by state, and sublimits may apply.

Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best's 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at  800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or [email protected] .

ANZ Complimentary Credit Card Insurance and COVID-19 (Coronavirus) FAQ

Information for anz eligible cardholders regarding covid-19 and with a claim event date on and after 27 th april 2022.

Information on this page is correct as of 27 April 2022

Stay up to date on Travel Information for COVID-19 from the Department of Foreign Affairs and Trade (DFAT)  Smartraveller website and World Health Organisation   (WHO) and Department of Home Affairs .

Always consult the smartraveller.gov.au website prior to any travel.   In addition to visas, COVID-19 testing, and proof of vaccination requirements, many countries now have compulsory insurance and medical cover proof conditions.  Check with the nearest embassy, consulate or immigration department of the destination you are entering. If you require additional documentation regarding the complimentary international travel insurance policy due to international entry requirements, please contact us on 1300 135 271.

Are Eligible travellers covered for COVID-19 with this complimentary credit card travel insurance?

This complimentary travel insurance policy is designed to provide cover under select benefits to eligible travellers, if you or your travel companion are positively diagnosed as suffering a sickness recognised as an epidemic or pandemic such as COVID-19, and cover is expressly included under certain sections of the relevant ANZ Policy Information Booklet for which your eligible ANZ card is applicable under:    ANZ Platinum and Black Personal Credit Cards Complimentary Insurance Policy Information Booklet   or the  ANZ Business Black Complimentary Travel Insurance Policy Information booklet .  A General Exclusion for epidemic/pandemic applies for all claims relating to any epidemic/pandemic outside of the select benefits in the applicable policy information booklet. Please note, terms, conditions, limits and exclusions apply.

To receive a formal outcome, Eligible ANZ Cardholders must submit a claim.

Eligible ANZ travellers who meet the eligibility criteria should be aware that other General Exclusions have the potential to apply.

What is a General Exclusion?

A General Exclusion is an exclusion which will be applied across all sections of an insurance policy, and applies regardless of when eligibility for cover was gained.  Should a General Exclusion apply, this means that your complimentary credit card travel insurance excludes cover for the event, activities or circumstances (specified in the exclusion) that causes your claim.

To understand what is excluded from the ANZ Complimentary Insurance covers, please refer to the General Exclusions section and the section specific exclusions of the relevant ANZ Policy Information Booklet for which your eligible ANZ card is applicable under:  Premium Cards – Insurances, Insurance Policy Information booklet or the  ANZ Business Black Travel Insurance, Policy Information booklet

Other exclusions may apply depending upon the circumstances of an individual claim. General Exclusions include but are not limited to:

• where your claim arises because you did not follow an advice or warning that a reasonable person would have been aware of:
•                 by the Australian government (when a ‘Reconsider your need to travel’ or ‘Do not travel’ alert is in place), which can be found on                 www.smartraveller.gov.au; or
•                 which was published in a reliable mass media source.
• any interference with your travel plans by any government, government regulation or prohibition or intervention or official authority;  For example, if  Smartraveller has a warning, ‘Do not travel’ or ‘Reconsider your need to travel’ due to the risk of COVID-19 infection for a destination, and a cardholder chooses to ignore the warning and is infected with COVID-19, cover may be excluded.  Or if, a government closes its borders to inbound travellers due to COVID-19 and you are unable to enter and follow your planned travel across the closed border, cover may be excluded.

What if an ANZ Eligible Cardholder has booked travel and needs to cancel due to contracting COVID-19?

If you are unable to travel as a result of contracting COVID-19, Cancellation cover may be provided to eligible travellers, if you or your travel companion are positively diagnosed as suffering a sickness recognised as an epidemic or pandemic such as COVID-19, and cover is expressly included under the Cancellation section of the relevant ANZ Policy Information Booklet for which your eligible ANZ card is applicable under:  ANZ Platinum and Black Personal Credit Cards Complimentary Insurance Policy Information Booklet  or the ANZ Business Black Complimentary Travel Insurance Policy Information booklet     . If you are unable to travel as a result of an Epidemic or Pandemic related event which does not include you or your travel companion being positively diagnosed as suffering a sickness recognised as an epidemic or pandemic, for example a border closure, there may be no provision to claim as a general exclusion for epidemic and pandemic applies. A General Exclusion for epidemic/pandemic applies for all claims relating to any epidemic/pandemic outside of the cancellation benefits in the applicable policy information booklet. Please note, terms, conditions, limits and exclusions apply.

You therefore need to consider your own personal circumstances. We are not able to provide you with a cover decision before submitting a claim. To receive a formal outcome, ANZ Eligible Cardholders must submit a claim.

You should also contact your travel agent or travel service provider (airline, cruise line or Tour Company, etc) as they may be able to support you in obtaining refunds, credits or travel re-scheduling.

Can ANZ Eligible Cardholders make a claim for consideration?

Every ANZ Eligible Cardholder can submit a claim and have their individual circumstances considered in accordance with the eligibility criteria which includes the terms, conditions, limits and exclusions that apply as set out in the  and the  Premium Cards – Insurances, Insurance Policy Information booklet   or the  ANZ Business Black Travel Insurance, Policy Information booklet.

If you would like to claim, we encourage you to claim online via  www.claimmanager.com.au/anz

Claim Online 

Call our claims team.

PDS - Product Disclosure Statements

• For policies issued on or after 26 July 2023
• For policies issued between 18 May 2023 and up to and including 25 July 2023
• For policies issued between 02 February 2022 and up to and including 17 May 2022
• For policies issued between 29 September 2021 and up to and including 01 February 2022
• For policies issued between 31 March 2021 and up to and including 28 September 2021
• For policies issued between 9 December 2020 and up to and including 30 March 2021
• For policies issued between 10 September 2020 and up to and including 8 December 2020

Target Market Determination Documents

• ahm Travel insurance Target Market Determination (effective 26 July 2023)
• ahm Travel Insurance Target Market Determination (effective between 18 May 2022 and 25 July 2023)
• ahm Travel Insurance Target Market Determination (effective between 2 February 2022 and 17 May 2022)
• ahm Travel Insurance Target Market Determination (effective between 29 September 2021 and 1 February 2022)

• Lost or stolen cards
• Online Banking – Personal
• Online Banking – Business
• Corporate Online
• Westpac Share Trading
• View all online services
• Credit cards
• Managing your credit card
• Travelling overseas

Complimentary Insurances

To make a claim and to check or get confirmation of your eligibility for international travel insurance, we encourage you go online to Allianz Global Assistance . International travel insurance claims can be lodged online 24 hours a day, 7 days a week. Alternatively, you can contact them on 1800 091 710 .

Making a claim

If you want to make a claim under this policy, you must:

Whilst you are overseas:

• Phone: +61 7 3305 7468
• Online: insurance.agaassistance.com.au/westpac
• Email: [email protected]  

Allianz Global Assistance will request documentation to confirm your eligibility and process your claim.

If you are in Australia , (or when you return to Australia) you should follow the steps listed below.

Contact Allianz Global Assistance on 1800 091 710  as soon as possible of returning home from overseas or interstate (even if you have previously reported the matter to Allianz Global Assistance), or if you are already home, contact us as soon as possible of learning of an occurrence (loss, damage or breakdown) that may result in a claim.

Want to know more?

Things you should know.

Westpac Credit Cards Complimentary Insurance Policy (PDF 898KB)

4. Complimentary insurance covers:  AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631, trading as Allianz Global Assistance (AGA), under a binder from the insurer, Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 (Allianz), has issued an insurance group policy to Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714 (Westpac) which allows eligible persons to claim under it as third party beneficiaries. Access to the benefit of cover under the Credit Card Complimentary Insurance is provided to eligible Westpac cardholders by operation of s48 of the Insurance Contracts Act 1984 (Cth). If an eligible persons wishes to claim any of these benefits, they will be bound by the eligibility criteria, terms, conditions, limits and exclusions contained in the Complimentary Insurance Policy Information booklet (PDF 898KB)  which may be amended from time to time. This insurance is underwritten by Allianz. Westpac does not guarantee this insurance. This information does not take your personal objectives, circumstances or needs into account. Consider its appropriateness to these factors before acting on it.

This site uses cookies

ANZ’s website uses cookies for a better browsing experience. Find out more on  how we use cookies and how you can manage your settings .

• Bank accounts Everyday/savings & term deposits
• Credit cards Low interest rate, rewards frequent flyer & platinum
• Home loans Buying, refinancing & investing in property
• Personal loans Debt consolidation, buying a new or used car, renovations and more
• Insurance Get on top of your home, life, income and car insurance
• Superannuation and retirement Superannuation and retirement options
• Travel & international Travel and foreign exchange
• Ways to bank Internet & mobile banking, ATMs & more
• Financial wellbeing Discover tools, tips and insights to help you get on top of your money
• Private banking Specialised banking and advice for high net worth individuals
• Intermediary deposits A service for third party advisers offering ANZ deposit products
• Security hub Helping you to bank safely and stay alert to scams and fraud

Fraud protection. Now it’s personal.

ANZ Falcon® technology monitors millions of transactions every day to help keep you safe from fraud. 

Visit our security hub

Falcon® is a registered trademark of Fair Isaac Corporation.

• See all Business
• Business finance Check out our flexible loans and cash flow options to seize your next business opportunity
• Business credit cards Grow your business potential with one of our business credit cards
• Business accounts Accounts and term deposits to help you manage your cash flow and earn interest
• Merchant and payments From EFTPOS machines to online payments, we have solutions to meet all your in-person payment needs
• Financially Ready Hub Access tools, tips and financial insights for small business
• Online business banking Choose from a range of online business banking options depending on your business needs
• International business Grow your business with our tailored international trade and foreign exchange solutions
• Indigenous Banking Services Tailored solutions to support Indigenous Small Business owners
• Business protection Helping your business to bank safely and stay cyber secure
• Help and support
• Business banking offers
• Institutional & Corporate
• Industries Industry advice and support across a range of key sectors
• Our expertise Our banking credentials, global reach and areas of expertise
• Solutions World-class banking solutions tailored to suit your business needs
• ANZ Insights In-depth insights and analysis from our dedicated teams
• ANZ Digital Services All your banking platforms such as Transactive - Global, Transactive Trade, FX Online and more
• Security centre Stay protected from ever-changing cybersecurity threats
• Global network We operate in close to 30 markets around the world, including more than 10 markets across Asia
• ANZ Research Global economics, industry research and forecasts
• Rates, fees, terms, taxes and disclosures Rates, fees, terms, and taxes for our products
• Contact us Contact details for Institutional and Corporate customers

  ANZ Transactive – Global

Explore more

Digital Services status

Online resources

Security device user guide

• Internet Banking
• Register for Internet Banking
• Close mobile menu Personal
• Credit cards
• ANZ Rewards Black
• ANZ Rewards Platinum
• ANZ Frequent Flyer Black
• ANZ Frequent Flyer Platinum
• ANZ Platinum
• ANZ Low Rate
• Compare and apply
• Credit card finder
• Credit card education landing page

Complimentary insurances with your ANZ credit card

We often don't think about insurance until we actually need it. Whether you need it now or not, you may be eligible for some complimentary travel or shopping insurance with your ANZ credit card. Take a look and see!

What are you looking for?

• International travel insurance

Emergency and medical assistance

• Insurance booklets

How to make a claim

Important changes to complimentary insurances.

Complimentary insurances for ANZ credit cards have undergone some recent changes, which will take effect from 7 June 2024 . Please refer to your new policy booklets and our helpful FAQs for details.

See what complimentary insurances are available

Select your card category below to see what complimentary insurances you may be eligible for on your existing ANZ credit card.

• Platinum or Black cards
• ANZ First cards

For ANZ Platinum and Black credit cards:

The eligible ANZ Platinum and Black credit cards are as follows:

• ANZ Rewards Travel Adventures (no longer for sale)

Refer to the policy information booklet for terms, conditions, exclusion, limits, applicable sub-limits and eligibility criteria that apply. disclaimer

You could be eligible for these complimentary insurances disclaimer when you make eligible purchases using your eligible ANZ Platinum or Black credit card (see list below):

• International Travel Insurance disclaimer
• Domestic Travel Insurance disclaimer
• Rental Vehicle Excess In Australia Insurance disclaimer
• Purchase Protection Insurance disclaimer
• Extended Warranty Insurance disclaimer

See your insurance booklet

For ANZ First credit cards:

The eligible ANZ First credit cards are as follows:

• ANZ First Free Days Visa
• ANZ First Low Interest Visa (no longer for sale)

You could be eligible for these complimentary insurances disclaimer when you make eligible purchases using your eligible ANZ First credit card (see list below):

International Travel Insurance

You may be eligible for up to 6 months of complimentary international travel insurance with your ANZ Black or Platinum credit card. You'll need to meet the eligibility criteria set out in your  policy information booklet including, but not limited to:

• prepayment of, at least, $250 of your travel costs before leaving Australia
• travel costs need to be charged to an ANZ Black or Platinum credit card in your name. 

Before you travel overseas, read your  policy information booklet for full eligibility criteria, terms, conditions, exclusions, limits and applicable sub-limits. disclaimer  You can also check your eligibility and obtain a Letter of Eligibility  online or by phone below.

If your condition is life threatening, please call local emergency services.

Allianz Global Assistance are on call 24 hours a day, 7 days a week. Please contact us using the following contact details:

  1800 010 075   within Australia

+61 7 3305 7465  from overseas

Please note that calls from mobiles, public telephones or hotel rooms may attract additional charges.

Email or fax

Email  [email protected]

Fax  +61 7 3305 7005

Other overseas numbers

Find the number you need from our list below

Looking for all the fine print?

Please refer to the insurance booklet relevant to your ANZ credit card for the eligibility criteria, terms, conditions, exclusions, limits and applicable sub-limits of the Group Insurance Policy.  

Platinum/Black Insurance booklet

First Insurance booklet

Please pick any of the following options to make a claim to the Allianz Global Assistance/ANZ Travel team:

Lodge your travel claim online or obtain a claim form for other complimentary covers.

  Claim online

24 hours a day, 7 days a week

1300 135 271

8am to 5pm AEST, Monday to Friday (except public holidays)

Email [email protected]

Post your completed claim form to Allianz Global Assistance, Locked Bag 3014, Toowong DC, QLD 4066

Your questions answered

What are the main changes.

A summary of the main changes (PDF) taking place in relation to the ANZ Platinum and Black Personal Credit Cards Complimentary Insurance Policy Information Booklet are:

• Wording updates to definitions and clauses
• Changes to benefit limits
• Excess will increase from $350 to $500 where excess is applicable.
• Period of cover for Platinum cardholders will reduce from 6 consecutive months to 3 consecutive months.

For the full list of benefits and the terms, conditions, exclusions, limits, applicable sub-limits and excesses that apply, please refer to the new ANZ Platinum and Black Personal Credit Cards Complimentary Insurance Policy Information Booklet for more information.

A summary of the main changes (PDF) taking place in relation to the ANZ First Credit Card Complimentary Insurance Policy Information Booklet are:

For the full list of benefits and the terms, conditions, exclusions, limits, applicable sub-limits and excesses that apply, please refer to the new ANZ First Credit Card Complimentary Insurance Policy Information Booklet for more information.

Why are the excess and benefit limits changing for International Travel Insurance?

ANZ and Allianz review the complimentary insurance offering from time to time and make adjustments in line with market conditions.

Why is the period of cover changing for International Travel Insurance for Platinum cardholders?

ANZ and Allianz review the complimentary insurance offering from time to time and make adjustments to reflect changing customer preferences and broader market conditions.

What happens to events occurring before 7 June 2024?

Where you want to make a claim for an insurable event that occurred before 7 June 2024 , the event will be covered under the terms of the policy in place at that time.

For ANZ Platinum and ANZ Black cardholders, if the insurable event occurred before 7 June 2024 , the ANZ Platinum and Black Personal Credit Cards Complimentary Insurance Policy Information Booklet (PDF) dated 8 November 2023 will apply.

Terms, conditions, exclusions, limits, applicable sub-limits and eligibility criteria apply. Please refer the new ANZ Platinum and Black Personal Credit Cards Complimentary Insurance Policy Information Booklet for more information.

For ANZ First Credit Card customers, if the insurable event occurred before 7 June 2024 , the ANZ First Credit Card Complimentary Insurance Policy Information Booklet (PDF) dated 8 November 2023 will apply.

Terms, conditions, exclusions, limits, applicable sub-limits and eligibility criteria apply. Please refer the new ANZ First Credit Card Complimentary Insurance Policy Information Booklet for more information.

If you have any questions about how the changes may apply to you, please contact Allianz Global Assistance on 1300 135 271 (within Australia) or by email to [email protected] .

Will this change effective from 7 June 2024 impact my current claim?

If you have any questions about an existing insurance claim or how the changes may apply to you, please contact Allianz Global Assistance on 1300 135 271 (within Australia) or by email to [email protected] .

Important information

Complimentary insurance covers: AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631(trading as Allianz Global Assistance) under a binder from the insurer, Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 has issued a group policy to Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522 AFSL and Australian credit licence 234527 which allows eligible ANZ account holders and cardholders to claim under the group policy as a third party beneficiary by reason of the statutory operation of Section 48 of the Insurance Contracts Act 1984 (Cth).  The eligibility criteria, terms, conditions, limits and exclusions of the group policy are set out in the  ANZ Platinum and Black Credit Card Complimentary Insurance booklet (PDF) which may be amended from time to time. An excess may be deducted from any benefit paid. ANZ does not guarantee this insurance. Any advice has been prepared without taking into account your objectives, financial situation or needs.  You must check whether or not it is appropriate, in light of your own circumstances, to act on this advice.

Purchase Protection Insurance and Extended Warranty Insurance covers: AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 (trading as Allianz Global Assistance) under a binder from the insurer, Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 has issued a Group Policy to Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522 AFSL and Australian credit license 234527 which allows eligible ANZ account holders and cardholders to claim under the Group Policy as a third party beneficiary by reason of the statutory operation of Section 48 of the Insurance Contracts Act 1984 (Cth). The eligibility criteria, terms, conditions, limits and exclusions of the Group Policy are set out in the  ANZ First Credit Card Complimentary Insurance booklet (PDF)  which may be amended from time to time. ANZ does not guarantee this insurance. Any advice has been prepared without taking into account your objects, financial situation or needs. You must check whether or not it is appropriate, in light of your own circumstances, to act on this advice.