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Corporate Travel Coordinator

Job summary:.

The Corporate Travel Coordinator will arrange business travel for employees, identifying the most cost-effective and efficient travel arrangements and making necessary reservations for accommodations.

Supervisory Responsibilities:

Duties/responsibilities:.

• Researches and compares available travel and hotel accommodations to identify the best available option for each travel need.
• When travel arrangements are within approved travel reasons and budget limits, makes all arrangements and reservations as requested.
• Prepares travel itineraries and distributes travel arrangements and schedules to all appropriate staff.
• Obtains approval from leadership for travel requests and expenses that exceed established limits.
• Advises travelers of and assists with any need for specialized travel documents such as visas or passports.
• Monitors and facilitates the use of company air travel credit cards, frequent flyer programs, and other applicable rewards and loyalty programs.
• Processes reimbursements for travel expenses.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Strong working knowledge of the travel industry.
• Excellent decision-making skills with the ability to assess multiple options and to identify the best choice to serve a specified goal.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• High school diploma required; some higher education preferred.
• Previous training and experience with SABRE or similar travel software highly preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

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Corporate Travel Manager Job Description [Updated for 2024]

In today’s globalized business environment, the importance of corporate travel managers has never been more evident.

As businesses expand geographically, the demand for skilled professionals who can manage, optimize, and streamline their corporate travel requirements is on the rise.

But let’s delve deeper: What’s truly expected from a corporate travel manager?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager detailing the ideal candidate,
• Or simply interested in the complex dynamics of corporate travel management,

You’re at the right place.

Today, we present a customizable Corporate Travel Manager job description template, designed for easy posting on job boards or career sites.

Let’s dive right into it.

Corporate Travel Manager Duties and Responsibilities

Corporate Travel Managers are responsible for planning, developing, and implementing corporate travel strategies and programs.

They manage relationships with travel agencies and vendors while ensuring compliance to the company’s travel policies.

Their key duties and responsibilities often include:

• Developing, implementing, and managing the corporate travel policy
• Negotiating contracts or rates with travel service providers
• Providing advice on travel documents, insurance, import/export regulations, etc.
• Handling and overseeing all travel arrangements (air, lodgings etc.) and operations
• Managing relationships with travel agencies and vendors
• Conducting regular analysis of travel data to drive cost efficiency
• Managing credit card programs and expenses related to corporate travel
• Ensuring the safety and security of employees on business travel
• Dealing with travel-related issues or emergencies
• Staying informed about travel industry trends and best practices
• Implementing a travel approval process and enforcing travel policies

Corporate Travel Manager Job Description Template

We are seeking a detail-oriented and experienced Corporate Travel Manager to oversee and facilitate travel needs for our organization.

The primary responsibilities of the Corporate Travel Manager include managing our corporate travel program, negotiating with vendors for cost savings, and ensuring the comfort and safety of all employees during their travels.

Our ideal candidate has a thorough understanding of travel procedures, excellent negotiation skills, and the ability to multitask efficiently.

The end goal is to ensure that all travel operations run smoothly and are cost-effective.

Responsibilities

• Develop and enforce corporate travel policies
• Plan and organize all travel arrangements for staff, from transportation to accommodation
• Negotiate contracts or rates with travel service providers
• Provide advice on travel documents, insurance, import/export regulations, etc.
• Handle credit card programs and reporting systems
• Manage relationships with travel agencies and vendors
• Resolve any problems or complaints related to travel
• Prepare regular reports and analytics on travel expenses and trends
• Stay updated on travel industry trends and best practices

Qualifications

• Proven experience as a Corporate Travel Manager
• Knowledge of international travel regulations, customs and currencies
• Knowledge of T&E reporting and processing
• Working knowledge of MS Office and CTM systems
• Excellent communication (oral and written) and negotiation skills
• Well-organized and reliable
• An analytical mind with strong business acumen
• Customer-oriented approach
• High school diploma or equivalent; Bachelor’s degree is preferred
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

Additional Information

• Job Title: Corporate Travel Manager
• Work Environment: Office setting with options for remote work. Some travel may be required for industry events or vendor meetings.
• Reporting Structure: Reports to the Director of Operations or equivalent.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $65,000 minimum to $100,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

What Does a Corporate Travel Manager Do?

Corporate Travel Managers work in companies across various industries, organizing and managing all aspects of corporate travel.

They are typically responsible for the planning, development, and implementation of an organization’s corporate travel policies.

A Corporate Travel Manager negotiates contracts with travel service providers, such as hotels and airlines, to secure the most cost-effective travel arrangements for the company.

They also review travel expenses to ensure they align with the company’s budget and financial goals.

They work closely with executives and employees to coordinate travel plans, ensuring they meet the needs of the business and the comfort of the travelers.

This can include booking flights, arranging for rental cars, securing accommodations, and planning for meetings or conferences at the travel destination.

A Corporate Travel Manager also handles any issues or problems that may arise during travel, such as flight delays, hotel overbookings, or lost luggage.

They are responsible for maintaining the safety and well-being of employees during their travel and may also provide advice on travel safety and protocols.

Moreover, they stay updated with trends in the travel industry, technological advances, and changes in travel regulations to optimize the company’s travel practices and policies.

Corporate Travel Manager Qualifications and Skills

A proficient Corporate Travel Manager should possess skills and qualifications tailored to the role, including:

• Strong knowledge of the global travel industry, with an understanding of travel-related policies and regulations
• Excellent negotiation and relationship management skills to work with travel vendors and get the best travel deals for the company
• Superior organisational skills to manage multiple travel schedules and itineraries simultaneously, ensuring all travel arrangements run smoothly
• Problem-solving skills to quickly and efficiently address travel issues such as cancellations, delays or emergencies
• Excellent communication skills to clearly convey travel information and policies to employees and to address their queries and concerns
• Strong budgeting and financial management skills to manage the company’s travel expenses and ensure cost-effectiveness
• Ability to use travel management software and other technology tools to streamline travel processes and maintain records
• Experience with risk management, to ensure the safety and security of traveling employees

Corporate Travel Manager Experience Requirements

A Corporate Travel Manager generally possesses a bachelor’s degree in Business, Hospitality Management or a related field.

This role often requires a minimum of 5 to 7 years of experience in travel management, corporate travel services, or a related position within the travel industry.

Prior experience as a Travel Consultant, Travel Agent, or within a Travel Management Company can serve as a foundation for this role.

These experiences help to develop an understanding of travel policies, regulations, and international travel procedures.

Candidates with more than 7 years of experience often have a deeper understanding of travel operations, including negotiating contracts with travel service providers, managing travel budgets, and implementing travel policies.

They may have also gained leadership experience, managing teams or departments, and are well-equipped to oversee large-scale corporate travel operations.

Some organizations may prefer candidates who have earned the Certified Travel Manager (CTM) designation from the Global Business Travel Association (GBTA), which requires a combination of education, experience, and the successful completion of an examination.

Experience with travel management software, analytical tools, and a strong understanding of travel risk management are also valuable for this role.

Corporate Travel Manager Education and Training Requirements

Corporate Travel Managers typically have a bachelor’s degree in business, finance, hospitality management, or a related field.

They are also expected to have a profound understanding of travel regulations, contract negotiations and excellent customer service skills.

Familiarity with various travel software and reservation systems is often necessary.

Some roles may require Corporate Travel Managers to have a master’s degree in Business Administration or Tourism Management, depending upon the complexity and scale of the organization’s travel requirements.

In addition to the formal education, there are also a number of industry certifications available.

The Global Business Travel Association, for instance, offers the Certified Corporate Travel Executive (CCTE) program, which provides advanced professional development for individuals in this role.

Work experience within the travel industry, often in a travel agency or in corporate travel coordination, is highly beneficial for this role.

Continuous professional development is crucial in this ever-evolving industry, with changes in travel policies, advancements in technology, and fluctuating costs requiring ongoing learning and adaptability.

Corporate Travel Manager Salary Expectations

A Corporate Travel Manager earns an average salary of $83,602 (USD) per year.

However, the actual pay may depend on the level of experience, education, and location of the company.

Other factors such as the size of the company and the complexity of travel management tasks may also influence the salary.

Corporate Travel Manager Job Description FAQs

What skills does a corporate travel manager need.

Corporate Travel Managers should possess excellent organizational and multitasking skills to manage multiple travel itineraries simultaneously.

They should have strong negotiation skills to secure the best travel deals and contracts, and excellent interpersonal skills to liaise with various suppliers and service providers.

Proficiency in travel software systems and a keen attention to detail are also required for this role.

Do Corporate Travel Managers need a degree?

While a degree is not strictly necessary for a Corporate Travel Manager, having a bachelor’s degree in business administration, hospitality, or a related field can be advantageous.

Experience in corporate travel planning or management is often more important.

Certification from recognized travel organizations can also enhance credibility and employment prospects.

What should you look for in a Corporate Travel Manager resume?

On a Corporate Travel Manager’s resume, look for extensive experience in travel planning and management.

Familiarity with travel systems and tools is a must, and any experience negotiating contracts or working with suppliers is a huge plus.

Also, look for evidence of strong organizational and multitasking skills, such as managing multiple large-scale projects at once.

What qualities make a good Corporate Travel Manager?

A good Corporate Travel Manager is detail-oriented, ensuring all aspects of travel are seamlessly coordinated.

They are effective communicators, able to negotiate with suppliers, and clearly articulate travel plans to employees.

They should also be adept problem-solvers, able to quickly adapt to travel disruptions or emergencies.

A passion for travel and a commitment to staying up-to-date with industry trends can also be beneficial.

Is it difficult to hire a Corporate Travel Manager?

Hiring a Corporate Travel Manager can be challenging, as it requires finding a candidate with a unique blend of skills, including travel industry knowledge, negotiation skills, and strong organizational abilities.

Offering a competitive salary and benefits, along with opportunities for professional development, can help attract qualified candidates.

And there we have it.

Today, we’ve given you an inside look into the dynamic world of a corporate travel manager .

Surprise, surprise!

It’s not just about booking flights and hotels.

It’s about orchestrating smooth corporate journeys, one trip at a time.

With our comprehensive corporate travel manager job description template and practical examples, you’re ready to embark on this career journey.

But don’t stop here.

Dive further with our job description generator . This is your gateway to precision-tailored job listings or a fine-tuned resume for flawless applications.

Every journey you manage is a step towards corporate success.

Let’s create those successful journeys. Together.

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The Editorial Team at InterviewGuy.com is composed of certified interview coaches, seasoned HR professionals, and industry insiders. With decades of collective expertise and access to an unparalleled database of interview questions, we are dedicated to empowering job seekers. Our content meets real-time industry demands, ensuring readers receive timely, accurate, and actionable advice. We value our readers' insights and encourage feedback, corrections, and questions to maintain the highest level of accuracy and relevance.

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What Is Corporate Travel Management?

Things to consider in corporate travel management, options for corporate travel management.

• Challenges of Corporate Travel Management

Tips for Creating a Corporate Travel Management Policy

Budgeting and reducing costs for corporate travel, the bottom line.

• Corporate Finance

A Complete Guide to Corporate Travel Management

Organize Your Employees’ Travel Itineraries and Manage Business Travel Efficiently

Travel is a major expense item for many companies, and while teleconferencing via Zoom and other online platforms may have eliminated the need for some trips, it remains essential for a wide range of business purposes, such as industry conferences and trade shows, critical sales calls, and certain meetings.

Corporate travel management (CTM) is one way that companies large and small can attempt to control and cut down on their travel costs. If you’re considering implementing a corporate travel management program for your business, here is what you need to know about how it works.

Key Takeaways

• Corporate travel management is a way for companies to try to control their travel costs and cut back on them if necessary.
• Some companies handle this function themselves, while others outsource it to specialist companies.
• Corporate travel managers can be involved in setting itineraries, booking flights and hotel rooms, and managing other travel-related costs.
• Today, many companies are concerned with not only the financial costs of employee travel but also its environmental impact.

Corporate travel management refers to processes that businesses put into place to oversee their employees’ travel and entertainment (T&E) expenses and ensure that they comply with the company’s policies. That can include approving (or rejecting) travel plans, arranging itineraries, purchasing tickets, and auditing expense reports.

A large company might have a separate department dedicated to corporate travel management, while a smaller one may assign the tasks to their human resources and accounting departments. Still others may outsource these functions to third-party travel management companies.

While the COVID-19 pandemic resulted in significant cutbacks in business travel, an October 2023 survey by the Global Business Travel Association found that 84% of companies said their business travel had “largely” or “mostly” returned to pre-pandemic levels.

Companies can choose to exert varying degrees of control over their employees’ travel, from fairly general guidelines on spending limits to very specific, step-by-step procedures, including which travel suppliers to use. Here are some of the matters they may take into consideration.

Itineraries

A business travel itinerary is a summary of a proposed trip, including travel dates and times, flight numbers, hotel bookings, meeting appointments and contact information, and so forth. Corporate travel managers may develop itineraries in collaboration with employees, making sure that each aspect complies with company policies. A written itinerary is also a handy reference for employees to bring with them on their trips.

Transportation

Corporate travel managers will often make transportation arrangements on behalf of employees, much like a travel agent might for someone’s personal vacation. Because they may control a high volume of business, they can have more leverage in negotiating with suppliers, such as airlines or rental car companies. They may also have special arrangements with certain suppliers, and the company might require its employees to use those suppliers whenever possible.

Even if they don’t have such arrangements in place or much power to negotiate prices, they may have tools at their disposal for searching out deals and discounts that individual employees don’t have. For example, they may have access to an online global distribution system (GDS), such as Amadeus, Sabre, or Travelport, allowing them to compare multiple carriers at the same time.

Accommodations

As with transportation providers, corporate travel managers can help arrange hotel bookings, often securing discounts that would be unavailable to employees individually. Hotel prices and availability are also provided on GDS platforms, which can save employees a lot of time and effort calling around to book a room.

Meetings and Events

For companies planning meetings and other events, corporate travel managers can book venues and assist attendees with their travel arrangements. Some companies may have separate travel management and event planning departments or merge the two into a single department. They can also farm out these functions to third-party companies that specialize in arranging events and have deep experience and contacts in that area.

Costs and Reporting

Since keeping costs under control is a major reason for implementing a corporate travel management program, setting spending policies and enforcing them is one of the managers’ key responsibilities. Employees must generally submit expense reports at the conclusion of their travel, which travel managers can then review.

Keeping accurate records, and receipts where necessary, is also important for tax reporting purposes. Companies can generally deduct employees’ travel expenses if they have a clear business purpose and are “ordinary and necessary” and not “lavish or extravagant.”

In many cases, companies will provide corporate credit cards for employees to use during their travels. Corporate credit cards can make it easier for companies to collect the information they need for reporting purposes, and spare employees the cost and bother of putting travel expenses on their own credit cards and having to wait for reimbursement.

Policy Compliance

Most companies of any size will have a written travel policy that they expect their employees who travel for business to become familiar with. This document will cover matters such as any required approval process before starting on a trip, spending limits, preferred travel suppliers, expenses that are reimbursable (or not), rules on the use of a corporate credit card, and how to fill out and submit an expense report at the conclusion of a trip. Written travel policies serve the dual purpose of controlling company costs and saving employees unwelcome surprises over expenses that the company won’t reimburse them for.

Beyond specific travel-related policies, corporate travel can be affected by broader company policies. For example, a 2023 Deloitte study reported, “Climate concerns will likely put a cap on corporate travel gains for several years to come. Four in 10 European companies and a third of U.S. companies say they need to reduce travel per employee by more than 20% to meet their 2030 sustainability targets.”

Travel Support and Assistance

In addition to helping employees with the logistical and financial aspects of travel, corporate travel managers can provide other forms of support, including help in a medical or other emergency. Many large corporate travel departments and third-party companies have support services available 24/7, just in case.

As mentioned, companies don’t have to take on all (or any) of these responsibilities themselves but can hire another company to handle it for them. While that represents an added cost, a company that specializes in corporate travel is likely to bring greater expertise to the role and may find cost savings that would otherwise go unnoticed.

Companies can also buy travel management software programs that allow employees to book their own travel arrangements and that may link to the company’s accounting software to simplify expense reporting. Such software can also flag and even reject any expenses that don’t comply with company rules.

If they don’t have access to professional GDS platforms, travel managers can also make use of regular consumer booking sites, such as Expedia and TripAdvisor.

Challenges of Corporate Travel Management 

While corporate travel management will often benefit a company from a financial perspective, it does present challenges.

For example, because it takes away some of the autonomy that employees may have become accustomed to in planning their own trips, it can cause them to feel mistrusted or micromanaged and make travel seem like more of a burden. In addition, for corporate travel management to be effective, it requires that the people who oversee it know what they’re doing, which may require not only training but also frequent refresher courses to keep up with the rapidly changing travel industry.

A good corporate travel management policy will lay out as specifically as possible the company’s rules for arranging flights and other transportation, booking hotel accommodations, and expensing other reimbursable travel-related costs, such as meals and entertaining. Any caps on costs should be regularly revisited and revised as necessary to keep up with inflation and changes in the marketplace.

The policy should describe a clear process for having travel approved in advance, if that’s required, and submitting expense reports after the trip for timely reimbursement.

An effective policy will also strive to avoid situations in which lower-level employees feel they are subject to stricter or more penny-pinching rules than higher-ups.

Finally, it’s important that employees be encouraged to read the policy and know the rules. They may also be given the opportunity to provide feedback on ways that the rules can be improved next time the policy is revised.

Corporate travel managers not only play a role in monitoring how a company’s money is being spent and looking for ways to cut its costs. They also often have a major say in setting the company’s annual travel budget, based on previous years’ needs and anticipated pricing changes throughout the travel industry.

Today that may involve weighing in on when a virtual meeting can substitute for an in-person one. A 2023 Morgan Stanley survey of 100 global corporate travel managers found that they planned to replace 17% of their corporate travel with virtual meetings in 2024 for reasons “ranging from cost savings to lower carbon footprints.”   

Why Is Corporate Travel Important?

While many companies learned during the COVID-19 pandemic that they could sometimes substitute virtual meetings for in-person ones, they have also found that travel can more than justify its cost in many instances . As Harvard Business School Associate Professor Prithwiraj Choudhury remarked in a recent interview on the university’s website, “Even in a hybrid world, even in a world of work-from-anywhere, we still need to occasionally meet colleagues in person for social purposes.” In addition, face-to-face meetings can help establish more profitable and productive relationships with a company’s key customers and suppliers.

Who Handles Corporate Travel?

Companies handle corporate travel in a variety of ways. Many have created internal departments dedicated to corporate travel management, while others outsource that role. However, many companies still leave most of the decisions to individual employees. One 2023 survey by Morning Consult Research Intelligence reported, “Over half (51%) of those who travel frequently for work book on their own using a platform of their choice.”

What Does Corporate Travel Include?

Corporate travel can include both domestic and international trips that have a business purpose. It generally doesn’t include employees’ everyday commuting. Commuting costs are not tax-deductible for employees, but companies can choose to subsidize them up to certain limits through what the Internal Revenue Service (IRS) calls qualified transportation benefits. Those benefits are not taxable to the employee, but the employer doesn’t get any tax deduction for providing them.

Corporate travel is expensive, but many companies find that its benefits outweigh the costs. Corporate travel management is one way that companies can try to keep those costs under control and get the most value from their travel budgets. While many companies have embraced corporate travel management programs, others still leave most decisions to their individual employees.

Global Business Travel Association. “ Global Business Travel Industry Sees Rebound in 2023 with Shifting Challenges and Opportunities for 2024 .”

American Express. “ What Is Corporate Travel Management and Why Do You Need It? ”

Internal Revenue Service. “ Topic No. 511, Business Travel Expenses .”

Deloitte. “ Navigating Toward a New Normal: 2023 Deloitte Corporate Travel Study .”

Oracle NetSuite. “ What Is Corporate Travel Management? ”

Morgan Stanley. “ 2023 Outlook: Business Travel Bounces Back .”

Harvard Business School. “ Why Business Travel Still Matters in a Zoom World .”

Morning Consult Research Intelligence. “ Business, but Not as Usual ,” Page 18.

Internal Revenue Service. “ Publication 15-B: Employer’s Tax Guide to Fringe Benefits ,” Page 22.

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The modern corporate travel manager guide

What is a travel manager, what does a travel manager do main tasks and responsibilities, corporate travel policy.

• Booking procedure and approved travel booking tool
• Allowable cost of booking (hotels, flights, ground transportation)
• Special exceptions or rules for more expensive cities or routes
• Preferred company vendors
• Approval process for trips that exceed typical limitations
• Reimbursement process
• Permitted and not permitted expenses
• Travel debriefing process
• Travel insurance carrier
• Duty of care vendor or procedures

The modern guide to writing a company travel policy

Overseeing travel plans and arrangements, managing expenses and the travel budget, analyzing data, embracing new technology, why is a travel manager important, related questions, how is using a travel manager different from not using one, how is a travel manager different from a travel agency, we caught up with natalie marcantonio, office manager at quadmark to hear her thoughts on corporate travel being an appealing area to work in:.

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What A Business Travel Manager Does

What does a corporate travel manager do.

A look at what makes up a travel manager’s job description

Travel managers play a critical role in the success of a corporate travel program. But the scope of their job reaches far beyond reserving flights, making hotel reservations, and booking car rentals. Travel managers interact with many – if not all – of the stakeholders in a company to make sure the corporate travel program supports business objectives, aligns with company culture, helps retain talent by keeping travelers happy, and much, much more.

Travel managers oversee and administer corporate travel policies and are traditionally tasked with travel expense management, leading vendor and partner contracts, monitoring business travelers’ needs and identifying cost savings. Their work could also involve procurement or working with external partners to get reimbursements for cancelled trips. It takes years of experience to master all of this. Working with a travel management company (TMC), travel managers make sure your travel program and policies meet the needs of your business and travelers.

Download the toolkit to redesign your travel program

Defining and implementing an effective business travel program is no easy task. Business requirements can change quickly, and the travel program must adapt just as fast. The business travel environment can shift unexpectedly, and the travel manager must proactively put travel policies in place to speed the corporate response and safeguard against risk. Effective business travel programs are built on a foundation of:

• Clearly defined travel policies and procedures
• Easy-to-use travel management tools and technologies
• Traveler safety and risk management tools
• Travel optimization programs

The travel manager works with various stakeholders to build and direct that foundation.

Defining travel policies and procedures

Clearly defined travel policies and procedures help rein in costs and promote traveler wellbeing. Consistency in policy definition and enforcement are key. Because business travel maps to business objectives, there are policies and rules in place that we don’t see when we book our leisure travel.

Corporations may have preferred vendors for hotels and car rentals, for instance. Setting limits for travel, accommodation and per diems can be defined for specific regions and countries and take into account cultural differences in various parts of the world. Duty of care policies also take a front seat when it comes to determining your travel policy.

All of this allows an organization to manage costs, measure return on investment and help keep travelers safe. For instance, NASDAQ discovered the benefits of thinking through their travel policy and leading a change in policy and process that benefitted business travelers’ experiences and the bottom line.

Managing all these moving parts is the role of the travel manager. It’s also the reason that many companies work with a TMC like Egencia. Choosing the right TMC is critical to the success of your travel program. You want a partner with the booking tools and technology that will make it easier for you to manage everything from making travel arrangements to refining the specifics of your travel policies. They should be a leader in the travel industry that’s able to help you negotiate the best rates and discounts for all of your business trips.

Using technology to create a better travel experience

The entire travel booking experience has been changed by technology. Your employees are consumers too, and they expect the same seamless, easy-to-use experience when it comes to business travel. The travel program has to serve them the way they want to be served.

For some, that’s on the web. For others, they want to book a business trip with just a few taps on their phones. Some still want to be able to call someone who will take care of things for them. The booking tools you offer employees have to meet their expectations and requirements, as investment firm West Park Management Services discovered when their switch to Egencia propelled them from 11% online adoption to more than 80% in the first month.

And you have to meet those traveler expectations while satisfying all the organization’s needs for travel program compliance. Today’s travel manager has to strike that balance — meeting business travelers’ needs and those of the business.

Fortunately, technology is available to do that. Beyond the very visible apps and websites, technologies like artificial intelligence (AI) are making it easier for travelers to make the best choices that meet their preferences and stay compliant. Egencia customers are using AI every day, even if they don’t know it. Some of the latest travel technology is working in the background to improve experiences and compliance.

Traveler safety and risk management

As a travel manager, you’re responsible for the health and wellbeing of your business travelers. This falls under the definition of duty of care as a legal principle. Companies are legally required to have safety and security measures in place across all business functions, including travel.

When employees travel, the business is still responsible for them. Where are your employees? What is their situation? Do they need help?

Travel managers need business travel tools that allow them to anticipate issues or contact and locate travelers in a time of emergency. In fact, eight out of 10 companies integrate security factors into their travel policy and many companies have prioritized duty of care as a key component of their travel program strategy.

Crisis management is a critical aspect for the travel manager. Taking care of travelers while they’re on the road is one of the key jobs of the travel manager. In an emergency, you need to know where your travelers are and help them get to safety. When everyone books through the Egencia platform, you can access their location with Traveler Tracker .

Optimizing your travel program

Travel managers add value to the organization with travel program optimization through savings, reporting, duty of care and change and expense management. They are expected to advocate for the advantages that business travel creates. This requires understanding the business well enough to show the value of travel on competitive advantage, revenue and employee retention.

Egencia offers a powerful online platform so that travel managers have the tools to perform the analysis to find cost savings and demonstrate ROI. Egencia Analytics Studio gives travel managers visual dashboards with robust drill-down capabilities to analyze their programs and find cost savings. At  NTT Singapore , they use our data tools to monitor travel spend, analyze travel by individuals or business groups and report back to executives with visual reports on any aspect of their travel program. The company gains actionable insights from their travelers data, and their travelers get to enjoy an easy booking experience that meets their needs.

Corporate travel managers lead the journey

Travel directly affects organizational culture and the bottom line. The travel manager guides the program to serve those aims.

From policies and procedures to choosing the right TMC, corporate travel managers play a key role in building successful organizations.

Looking for better business travel solutions? Get in touch with us.

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The ultimate guide to corporate travel management

Published: April 9, 2024

The days of businesses operating and growing within a small city radius are long gone. In today’s fast-paced and tech-savvy business world, companies have easy access to global talent and clientele.

As such, transporting stakeholders long distances is standard practice. Recent forecasts project that there will be more than 470 million domestic business trips taken in the US alone in 2024.

While corporate travel is a necessary part of operating a modern business, it can also be logistically difficult and costly to manage—especially as your business scales. This article will help cover what you need to know to improve your corporate travel management operations.

What is corporate travel management?

Corporate travel management is the process of coordinating, analyzing, and managing a company's business travel needs.

Effective corporate travel management is crucial for keeping business trips organized and efficient, ensuring that travel arrangements align with the company’s policies, helping to enhance the safety and comfort of travelers, and adhering to budgets.

What does a corporate travel manager do?

Craft and implement comprehensive corporate travel policies.

Corporate travel managers develop detailed travel policies that align with the company's unique goals and needs.

For example, a travel manager would establish policies for:

Booking procedures. Define processes for booking rides, flights, and hotels.

Travel class guidelines. Set standards for business or economy class based on distance, duration, or employee level.

Accommodation standards. Specify the type, budget, and class of accommodations allowed (for instance, hotels or home rentals).

Expense reporting and reimbursement. Set limits on daily allowances for meals and incidentals, and establish procedures for tracking and submitting travel expenses.

Technology use. Implement travel management software or apps to simplify travel arrangements, data analysis, and reporting.

Orchestrate seamless experiences

Corporate travel managers oversee the coordination and execution of business travel plans for employees. They either directly arrange all aspects of travel themselves, manage an internal team of travel coordinators, or work with third-party travel agents.

Today it’s also essential to adopt corporate travel apps , as they assist managers with streamlining travel plans across their organization. A corporate travel app helps with the following:

Automated expense tracking. Eliminates the need to save hard copies of receipts by automatically adding to the system the trips and meals to be expensed.

Centralized control from a dashboard. Provides complete visibility into travel policies, procedures, expenses, budgets, and plans.

Real-time reporting and tracking. Offers a comprehensive look into customized travel programs with real-time updates for travel, meals, incidentals, and more.

Simplified travel management. Includes flexible and customizable limits for booking rides, buying food, and processing payments (such as charging to a personal card for reimbursement or to a business card).

Control the budget for optimal financial outcomes

Travel managers navigate the line between providing comfortable travel experiences for employees and sticking to the business’s travel budget.

To do this, managers research cost-saving opportunities, identify the most cost-effective times to travel, and negotiate discounts with travel vendors.

A travel manager might, for instance, identify and book off-peak flights for a team attending an international conference. They could also track rideshare prices to find optimal travel times and book hotel rooms with corporate discounts.

Analyze data to inform future travel policies

Corporate travel managers are also responsible for monitoring travel data. Keeping a close eye on travel analytics helps with:

Tracking expenses. Examining corporate travel expenses reveals spending patterns and shows where the company can reduce costs.

Identifying travel patterns. Historical travel data helps managers find patterns and trends, which helps with forecasting future travel needs and preferences.

Benchmarking against industry standards. Travel managers compare their company’s travel spending and policies against industry benchmarks to better understand performance.

Analyzing supplier performance. Evaluating data about suppliers can uncover their reliability, service quality, and value.

Managers capture this data with feedback surveys from employees, travel industry reports, travel management software, and third-party travel platforms.

Prioritize duty of care for employee well-being

Corporate travel managers work closely with HR managers to develop duty-of-care protocols for their employees.

Duty of care in corporate travel includes:

Ensuring the health of employees. Maintaining the well-being and health of traveling employees and making sure they have access to necessary healthcare and support.

Providing for basic needs. Arranging for essential amenities like quality food and beverages, and comfortable accommodations.

Protecting employees. Keeping travelers away from situations where they may experience harassment, stress, or discrimination.

Collaborate with industry partners

Corporate travel managers’ duties don’t start and stop with coordinating and managing business travel. They’re also responsible for building relationships with top industry partners and vendors.

This includes establishing discount and comfort agreements with airlines, negotiating deals with hotel chains, and selecting the best rideshare apps.

They also work closely with internal teams and senior management to ensure that travel strategies and contracts align with overall business goals.

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Oversee your travel program with the flexible rules and streamlined reporting you need, with Uber for Business.

Challenges within corporate travel management

Successfully managing corporate travel requires so much more than simply booking plane tickets and hotel rooms for employees. Below are some of the top challenges corporate travel managers face.

Cost-benefit analysis

In corporate travel management, this involves quantifying all costs associated with travel and weighing them against the benefits, such as networking opportunities, employee development, client relationships, and successful sales.

Imagine a scenario where a company is considering sending an employee to an international conference that costs $3,000 in total. The corporate manager would need to research the potential benefits (such as networking, business development, and employee growth) of spending that $3,000 and determine if it’s worth it.

Cost-benefit analysis can also be nuanced. Consider this data point, for example: 48% of business travelers say their last work trip was too long. If an employee can accomplish what they need to in 2 days of travel and a manager books a trip for 4 days, it results in 2 extra days of employee time and corporate travel budget.

Cost-benefit analysis, in this instance, would involve analyzing past data, including post-travel feedback surveys, to understand how long employees need to travel to accomplish goals while optimizing the travel budget.

Traveler satisfaction

Research shows that 60% of employees say business travel positively affects their satisfaction with their job. And Slack’s 2023 “State of Work” report found that most employees say feeling happy and engaged at work is a key motivator. What’s more, when employees are happy and productive, businesses thrive, according to The Economist .

The tricky part for travel managers is accommodating employees’ diverse travel needs and preferences within a corporate (not a luxury vacay) budget.

To keep employees happy and productive, travel managers must understand what satisfies employees while they travel and then develop a plan to deliver a positive experience while working within a corporate budget.

Adapting to changing business needs

Shifts in business priorities, such as targeting new international markets or altering strategic partnerships, directly affect travel requirements.

A shift toward more in-person client meetings, for example, can increase travel frequency. Corporate travel managers must adapt policies and budgets to align with evolving business needs.

And efficient corporate travel management requires monitoring shifting political, economic, and health climates worldwide and being ready to respond and adapt. Travel needs can change in an instant, and corporate travel managers must remain adaptable to adjust travel strategies as necessary.

Environmental sustainability

A 2023 Deloitte study reported that climate concerns will likely limit corporate travel growth in the coming years. Deloitte found that “4 in 10 European companies and a third of US companies say they need to reduce travel per employee by more than 20% to meet their 2030 sustainability targets.”

This statistic highlights the growing pressure on corporate travel managers to devise travel strategies that meet the needs of a growing business while being efficient, cost-effective, and environmentally responsible.

4 tips for managing business travel

Now that we’ve discussed some of the job responsibilities and top challenges of corporate travel managers, let’s cover the best tips for managing business travel.

1. Establish clear communication channels

When employees don’t know your travel policies and procedures, it’s impossible for them to comply.

In other words, they might not know how much they can spend at a corporate dinner, whether they should take a taxi or use a rideshare app, or what safety and security policies they need to follow when traveling for business.

Consider establishing a clear communication channel where every employee can access critical travel information. This could be a dedicated travel portal or intranet page, regular email updates, or travel management software that provides real-time communication.

2. Conduct regular training sessions

Another way to fine-tune communication and increase awareness about travel policies is by conducting regular training sessions.

Create a live or digital training course that covers the following:

• Travel policies: Review company-specific travel guidelines and booking procedures.
• Safety measures: Explain all protocols and emergency procedures for travel. Draw special attention to areas people may be visiting that are undergoing political or civil unrest.
• Changes in procedures: Provide updates on any new or altered travel-related processes. This is especially important during health crises.
• Duty-of-care responsibilities: Educate on and provide clear definitions of the company’s commitment to traveler safety and well-being.
• Per diem amounts: Outline the daily allowances for expenses while traveling. Include a definition of what is and isn’t allowed. For example, is alcohol part of a per diem or excluded from corporate expenses?
• Expense reporting: Give instructions on how to accurately report and submit travel expenses.

3. Adopt travel technology

When you’re managing travel for multiple employees across different offices, it’s challenging to educate everyone, track expenses, and ensure compliance with travel policies. To organize and streamline everything, you may consider a travel management system (TMS).

A TMS is a comprehensive travel platform that helps companies book, track, and report travel activities. It typically also provides real-time data and analytics, helping you monitor travel spending and optimize your travel strategies.

4. Evaluate and update travel procedures and policies

Any changes in technology, the world economy, political climates, global health status, and industry have a profound effect on business travel.

As such, it’s essential to establish a process for continually evaluating and updating travel procedures and policies.

This could include:

• Reviewing policies to make sure they’re relevant, cost-efficient, effective, and safe
• Surveying your employees to see how happy they are with your travel policies
• Evaluating your TMS data to identify where you can optimize travel, innovate, and improve processes

Move your business forward with Uber for Business

In today’s fast-paced business world, getting corporate travel right is more important than ever. Adapting to changes quickly and embracing new technologies are key to staying ahead in managing business trips effectively.

You may also consider leveraging Uber for Business , a game changer in managing your company’s travel needs. It simplifies the entire process of corporate travel management with features like automated expense tracking and centralized control, making it easier to stick to policies and budgets.

With Uber for Business, you’re not simply organizing travel. You’re also saving time and money while giving your team a smoother, more efficient travel experience. Learn how to get started .

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Travel Manager Job Description

Travel managers direct, administer, and monitor the travel policies, guidelines, and budgets for businesses and travel agencies. When working for travel agencies, they will assist customers with travel plans and itineraries. When working for corporations, they will make business travel arrangements for executives and employees.

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Travel Manager Job Description Template

We are looking for a detail-oriented individual to join our team as a travel manager. The responsibilities of the travel manager include optimizing our travel operations, making travel arrangements over the phone or the internet, providing guidance on travel arrangements, and preparing budget reports.

To be a successful travel manager, you should have a strong working knowledge of travel management processes and excellent attention to detail. Ultimately, a top-notch travel manager is skilled at maintaining positive relationships with airlines and hotels and at providing a smooth travel experience.

Travel Manager Responsibilities:

• Maintaining positive relationships with vendors of direct travel, such as car rentals, hotels, and airlines.
• Negotiating preferred rates with vendors of direct travel.
• Planning travel accommodations, booking flights, hotels, car rentals, and coordinating activities.
• Managing and processing all travel-related documentation, including payments, itineraries, visas, medical, and legal forms.
• Assisting with any travel-related issues that may arise.
• Researching travel deals and evaluating prices and services.
• Arranging travel accommodations for business visitors.
• Creating, optimizing, and monitoring corporate travel policies.
• Preparing travel budget reports.
• Analyzing and preparing reports on travel spend.

Travel Manager Requirements:

• A bachelor's degree in tourism, travel or hospitality is required for corporate travel managers.
• A minimum of 5 years experience in the travel industry.
• A minimum of 1 year supervisory experience may be preferred.
• Certification in travel or hospitality may be advantageous.
• Knowledge of travel management processes.
• The ability to build and maintain positive relationships with vendors of direct travel (existing relationships may be advantageous).
• Excellent attention to detail and organizational skills.
• Good communication, customer service, and interpersonal skills.
• A basic understanding of Geography.
• Strong computer skills.

Related Articles:

Travel planner job description, travel agent job description, travel consultant job description, travel manager interview questions, travel planner interview questions, travel agent interview questions, travel consultant interview questions.

What They Do

What does a Travel Coordinator do?

Travel Coordinators are administrative employees who specifically work on the travel-related needs of the company and its employees. They arrange travel based on the request of the involved department. They manage flight and hotel bookings, shuttle services, and car rentals. They coordinate with accredited travel agencies or providers to meet the requirements. Travel Coordinators should be familiar with the travel-related policies of the company to ensure that they follow the guidelines. They should also be mindful of the company budget. Travel Coordinators manage the list of accredited travel providers and maintain a good working relationship with these vendors.

• Responsibilities
• Skills And Traits
• Comparisions
• Types of Travel Coordinator

Travel coordinator responsibilities

Important responsibilities for a travel coordinator include understanding client travel requirements, making domestic and international travel reservations using systems like Sabre or Amadeus, and delivering comprehensive administrative support with a focus on coordinating travel arrangements. They also develop and manage itineraries for corporate and small group travel and negotiate air travel, hotel stays, and short-term corporate housing. According to Manraj Singh Virk , a Student Assistant at California State University, San Bernardino, continuous updating of knowledge in accounting and business intelligence can help increase earning potential. Additionally, a sense of harmony, team spirit, and strong will to bring positive change are important characteristics for success in this role.

Here are examples of responsibilities from real travel coordinator resumes:

• Manage corporate travel arrangements for business accounts, including passport and visa documents.
• Assist with rail, hotel and rental car reservation utilizing the Sabre GDS system.
• Create and store written documentation of all communications and transactions in the Amadeus system.
• Ensure above optimum customer service through effective use of the worldwide web & multi GDS system.
• Resolve customer escalations including complex booking challenges and provide service guidance to team members.
• Analyze and book employee reservations for possible corporate jet travel resulting in significant annual savings.
• Organize and confirm reservations for lodging, entertainment and dining, taking into consideration individual dietetic requirements and preferences.
• Coordinate domestic and international travel for several national accounts, using both Apollo and Sabre systems.
• Utilize Apollo operating system for travel arrangements.
• Use Worldspan and other on-line engines to process tickets.
• Utilize WORLDSPAN and company proprietary programs to receive and process client requests.
• Identify a defect with an AMEX refund script.

Travel coordinator skills and personality traits

We calculated that 19 % of Travel Coordinators are proficient in Customer Service , Reservations , and Booking . They’re also known for soft skills such as Communication skills , Customer-service skills , and Detail oriented .

We break down the percentage of Travel Coordinators that have these skills listed on their resume here:

Provided quality customer service to clients and listened attentively to caller needs to ensure a positive customer experience.

Scheduled flight, car and hotel reservations for employees Accurately tracked and reported travel history Monitored travel arrangements for cost efficiency

Resolved customer escalations including complex booking challenges and provided service guidance to team members.

Earned compliments from employer for consistently identifying and resolving discrepancies and balancing monthly credit card statement.

Coordinate travel arrangements including flights, hotels and ground transportation for both commercial and private aviation itineraries.

Prepare semi-annual reports for proposed project improvement, PowerPoint and video presentations.

Common skills that a travel coordinator uses to do their job include "customer service," "reservations," and "booking." You can find details on the most important travel coordinator responsibilities below.

Communication skills. One of the key soft skills for a travel coordinator to have is communication skills. You can see how this relates to what travel coordinators do because "travel agents must listen to clients’ travel needs and offer travel advice and information that meet those needs." Additionally, a travel coordinator resume shows how travel coordinators use communication skills: "coordinate and participate in promotional activities and trade shows align senior management objectives successfully through effective communications of marketing teams plans. "

Customer-service skills. Another soft skill that's essential for fulfilling travel coordinator duties is customer-service skills. The role rewards competence in this skill because "travel agents must be able to interact with clients and respond to questions and complaints in a friendly, professional manner." According to a travel coordinator resume, here's how travel coordinators can utilize customer-service skills in their job responsibilities: "research and book travel arrangements for customers. "

Detail oriented. Another skill that relates to the job responsibilities of travel coordinators is detail oriented. This skill is critical to many everyday travel coordinator duties, as "travel agents must ensure that the reservations they make are for the dates, times, and locations that match travelers’ schedules." This example from a resume shows how this skill is used: "created detailed and efficient itineraries, and negotiated hotel and car rental rates. "

Organizational skills. travel coordinator responsibilities often require "organizational skills." The duties that rely on this skill are shown by the fact that "travel agents often work on itineraries for many clients at once." This resume example shows what travel coordinators do with organizational skills on a typical day: "ensured flawless execution of organizational events improved and prepared visual presentation materials for executive-level meetings using powerpoint & flash. "

Sales skills. A commonly-found skill in travel coordinator job descriptions, "sales skills" is essential to what travel coordinators do. Travel coordinator responsibilities rely on this skill because "travel agents must be able to persuade clients to buy transportation, lodging, or tours." You can also see how travel coordinator duties rely on sales skills in this resume example: "arrange all travel for sales personnel and management for trade shows, business meetings, sales appointments, and personal. "

See the full list of travel coordinator skills

The three companies that hire the most travel coordinators are:

• Traveling Teams 5 travel coordinators jobs
• Pinkerton Government Services Inc 4 travel coordinators jobs
• Close Up Washington 4 travel coordinators jobs

Choose from 10+ customizable travel coordinator resume templates

Compare different travel coordinators

Travel coordinator vs. tour agent.

A corporate travel agent assists people in planning, choosing, and arranging holidays. Corporate travel agents will work to the budget set out by those planning the holiday. They provide opinions and advice on the places to go as well as local tourist attractions, customs, and events. The characteristics of agents include enthusiasm, resourcefulness, people skills, and professionalism . They offer foreign and domestic travel services for their corporate clients. Also, they coordinate international and national travel for clients.

There are some key differences in the responsibilities of each position. For example, travel coordinator responsibilities require skills like "booking," "credit card," "ground transportation," and "powerpoint." Meanwhile a typical tour agent has skills in areas such as "telephone messages," "sales floor," "data entry," and "crs." This difference in skills reveals the differences in what each career does.

Travel coordinator vs. Cruise counselor

Each career also uses different skills, according to real travel coordinator resumes. While travel coordinator responsibilities can utilize skills like "ground transportation," "powerpoint," "corporate travel," and "hotel reservations," cruise counselors use skills like "customer calls," "travel arrangements," "sales strategies," and "customer relations."

Travel coordinator vs. Corporate travel expert

The required skills of the two careers differ considerably. For example, travel coordinators are more likely to have skills like "credit card," "powerpoint," "corporate travel," and "travel itineraries." But a corporate travel expert is more likely to have skills like "gds," "amadeus," "travel arrangements," and "real estate."

Travel coordinator vs. Corporate travel agent

Even though a few skill sets overlap between travel coordinators and corporate travel agents, there are some differences that are important to note. For one, a travel coordinator might have more use for skills like "customer service," "credit card," "powerpoint," and "corporate travel." Meanwhile, some responsibilities of corporate travel agents require skills like "rental cars," "reservation system," "corporate travel arrangements," and "international air. "

Types of travel coordinator

• Coordinator
• Travel Agent
• Travel Consultant
• Travel Counselor
• Corporate Travel Agent
• Corporate Travel Consultant

Updated April 25, 2024

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

What Similar Roles Do

• What a Coordinator Does
• What a Travel Agent Does
• What a Travel Consultant Does
• What a Travel Manager Does
• What a Travel Specialist Does

Travel Coordinator Related Careers

• Auto Travel Counselor
• Corporate Travel Counselor
• Corporate Travel Expert
• Cruise Counselor
• Senior Travel Consultant
• Travel Manager
• Travel Service Consultant
• Travel Specialist

Travel Coordinator Related Jobs

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6 steps for building your ultimate 'freedom business'.

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Jason Hennessey is an entrepreneur, internationally recognized SEO expert, author, podcast host, business coach and CEO of Hennessey Digital

What was the reason you started your business? Maybe it was a desire to achieve something or a drive to create and fulfill some greater sense of purpose. But it was probably also about creating the kind of life you want. The drive for many entrepreneurs is a sense of freedom—the freedom to follow your dreams, to work on projects you’re passionate about and to build the kind of lifestyle you desire, none of which may be possible with many other types of careers.

But many entrepreneurs don’t feel a sense of freedom. Instead, they feel the heavy weight of their responsibilities, or they may even feel trapped by their role and constantly providing for the needs of their business.

A “freedom business” is one that lets you focus on the things that matter most to you, giving you control over your daily life and enabling you to build the lifestyle you dream about.

Here are six steps for transforming your business into a true source of freedom.

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Charlotte shooting 4 officers killed while serving warrant, wwe raw results winners and grades after wwe draft night 2, 1. determine your goals.

Building your freedom business starts with determining what freedom looks like for you. This might not be the easiest thing to imagine, but if you didn’t have the daily responsibilities you currently have, what would you like to do? Would you still want to work in your business, or would you want it to run itself completely? How much of a hand would you have in steering the business and in daily operations? Get concrete with this and set a goal.

2. Assess Where You Are

Now that you have a target in mind and know what you want your business to eventually look like, take a look at where you are on the road to achieving that. How much time do you currently spend in the business? How much of the work are you doing, and how much of it requires you to do it? In other words, how much of it is work that no one else can complete? How would the business run if you were to disappear for a week? This will show you where you need to begin making changes.

3. Determine Key Roles And Priorities

For a business to function well on its own, every person within the organization needs to have clear objectives and work together toward the same purpose and priorities. As the leader, it’s your job to ensure each person understands the role they play in the success of the organization, and that they feel empowered to fulfill their role and solve problems at the level they arise. That means looking for people’s strengths and placing them in roles where they will naturally excel. When everyone understands their role and is empowered to solve problems and lead from their level, teams can operate without the need for your frequent input.

4. Delegate Responsibilities

Now look at your responsibilities: How many of these do you want to continue to have in the long term? For me, rather than working in the business, I want to focus on working on the business, where my responsibilities are about directing where my business will go. My role is a creative one. But that requires delegating all of the tasks aside from the creative ones I really want to work on.

This can be difficult for many entrepreneurs. It’s challenging to trust others with something you’ve worked so hard to build. But if you have the right team members in place, and you’ve empowered them to make decisions with your business’s purpose and priorities in mind, your business can continue to grow in a way it never could when it was limited by how much you alone could accomplish. Delegating responsibilities creates immense room for business growth . Additionally, research shows that employees’ job satisfaction increases when they are empowered to do their jobs.

5. Begin Stepping Back And Set Up A Method To Monitor

Once you’ve delegated the majority of your responsibilities and have a system of accountability, it’s time to begin stepping back. You can do this cautiously at first by taking a less active role and simply observing while being present for your team if they need you. This is a great time to set up a system to monitor your business’s progress and establish lines of communication for when your team needs your support.

Practice using these lines of communication, but encourage your team to solve problems without you. As long as you are the default problem solver, you cannot have a freedom business. When your team feels confident (even if you don’t feel confident), it’s time to test their independence. Take a vacation or a sabbatical for a week and see how well they handle things without you. I worked my way up to a one-month vacation last year. I was so grateful for all of the work I’d done building the team that enabled me to travel while the business continued thriving.

6. Maintain Focus On Priorities

If your business passes your test, congratulations! You’ve created your freedom business. Continue to monitor how things go, and as you build trust in your team and your systems, you may not need to monitor as closely. Continue to work on the creative side of your business and check in regularly not just to pass on your ideas to your team to implement, but also to ensure everyone focuses on the business’s purpose and priorities so they’re working together to move toward the same target.

Your business should be a source of freedom, enabling you to live the life you desire. To achieve this, take concrete steps: Define your goals, assess your current situation, empower your team, delegate responsibilities and gradually step back while maintaining focus on priorities. Embrace the journey toward your ultimate freedom business, and you can experience the fulfillment of building a life aligned with your aspirations.

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I left my VP role at 25 to build a startup. Leaving security and a steady paycheck behind was hard, but I have no regrets.

• Timothy Gamble left his VP role at Walker & Dunlop to cofound HelloData.ai in late 2022.
• Gamble's decision was driven by a desire for continual growth and the opportunity to innovate in AI.
• Despite earning less, Gamble is happy with his decision to leave his 9-5.

This as-told-to essay is based on a conversation with Timothy Gamble, a 26-year-old cofounder at HelloData.ai based in Washington, DC. It's been edited for length and clarity.

I'm a cofounder and the head of data engineering at HelloData.ai, which uses real-time data on more than 25 million multifamily units nationwide to suggest the most relevant comparable properties and analyze real-estate assets.

My career kicked off in 2016 at Enodo, a real-estate analytics company, as a freshman in college with just a few months of computer science under my belt. I gathered and normalized real-estate data, but my role quickly expanded, and I was soon in charge of the data infrastructure that processed billions of real-estate data points daily.

By the time I graduated, Enodo was approached with an acquisition offer, which was accepted. I then joined Walker & Dunlop , a provider of financing services to owners of commercial real estate, as a lead data engineer in February 2019.

I played a key role in incorporating Enodo's technology into Walker & Dunlop's data-driven products. In August 2021, I was promoted to VP of data engineering .

From the outside, it might've looked like I had it all, but inside, something was missing

Although I enjoyed the stability of my role, I reached a point where I felt my growth had plateaued, and I wanted to get back into the startup scene.

At the end of 2022, I quit to cofound HelloData.ai with Nico Lassaux, head of machine learning, and Marc Rutzen, CEO.

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Nico left W&D one year before me, but we kept in touch. When I left W&D, we decided it made sense to start a real-estate AI company since we both had an entrepreneurial spirit, strong engineering backgrounds, and real-estate domain expertise.

We started with six separate ideas before moving forward with HelloData.ai. Marc kept in touch with us and decided to join our venture in May 2023.

Leaving a stable job and cofounding HelloData.ai wasn't a quick decision

Deciding to leave my stable job took a year of wrestling with questions, especially from my family. Security, prestige, and a steady paycheck — why trade those for the unknowns of a startup?

There was no one answer, but I had several realizations I couldn't ignore. First, I craved the startup energy. The constant challenges and rush of innovation lit a fire in me. My job was comfortable, but I missed the adrenaline of pushing boundaries and overcoming hurdles.

Then there was my role at W&D, which had shifted from creating to maintaining. Building new systems and implementing fresh ideas were the activities that fueled my passion. I needed to be challenged, and the corporate ladder didn't offer that kind of growth. Managing a bigger team or getting a "senior" title was less appealing than the chance to learn and innovate in a rapidly changing field.

Finally, there was AI. It was starting to sweep across industries, and I didn't want to be a bystander.

Deciding to leave my VP role was scary but the fear of complacency and the prospect of looking back with regret for not pursuing my passions were far greater motivators.

I knew I needed to challenge myself to grow

Walking away from a role that may seem perfectly set up for you, especially when it feels like golden handcuffs, requires a deep understanding of what you value most. For me, it was about continual growth and not wanting to get left behind as the pace of engineering, especially in AI, began to accelerate.

Don't shy away from the discomfort of leaving security behind. In that discomfort, you'll find the most significant opportunities for growth and innovation. Trust in your ability to navigate the unknown, and remember that the skills and resilience you build through this process are invaluable assets.

I'm now earning less than I was before, but that's because we're reinvesting all profits back into the business. We're very proud to be bootstrapped yet profitable and continue to grow.

I've learned a lot as an entrepreneur

I've made plenty of mistakes in my career, but my most recent one was in January when I built a system and unexpectedly racked up over $5,000 in computing costs.

The issue was resolved after editing a few lines of code, but it showed me just how important it is to forecast what a new system will cost before deploying it.

If I were to distill one piece of concrete advice for people itching to leave their corporate jobs, it would be this: embrace the challenge of leaving a comfortable position not as a loss, but as a critical step toward personal and professional growth.

Watch: Marketing leaders from Amazon, LinkedIn, Lego Group and more tell Insider what pandemic-fueled business changes are likely to stick around

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Travel Coordinator Job Description

Travel coordinator duties & responsibilities.

To write an effective travel coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included travel coordinator job description templates that you can modify and use.

Sample responsibilities for this position include:

Travel Coordinator Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Travel Coordinator

List any licenses or certifications required by the position: MS, ICU, ER, NMCI, MRPT, CTC, CTA, BLS

Education for Travel Coordinator

Typically a job would require a certain level of education.

Employers hiring for the travel coordinator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Business/Administration, Business, Graduate, Finance, Accounting, Hospitality, Management, Associates, Tourism

Skills for Travel Coordinator

Desired skills for travel coordinator include:

Desired experience for travel coordinator includes:

Travel Coordinator Examples

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• Track and maintain company travel issues as they occur and see them through to closure
• Monitor travel policy compliance
• Escalate all necessary traveler requests and/or concerns to traveler's Supervisor and Manager
• Coordinate travel for clients, vendors and employees and make arrangements/reservations for air travel, hotel accommodations, dining reservations, ground transportation
• Proactively track flights for delays and cancellations and help travelers find alternative arrangements
• Maintain client and employee history of travel-related preferences (likes/dislikes, airline and hotel membership numbers, dietary restrictions)
• Serves as travel contact between remote production crew and in-house travel department to coordinate all travel needs for remote event personnel
• Assists in day-to-day processing and tracking of remote event travel logistics
• Communicates with Production Management to ensure travel information is current and accurate
• Liaises with Production Management and Legal to finalize hotel contracts
• Capture all travel related costs and input into the costing module
• Must be familiar with the operations and schedule modes of transportation such as airlines and passenger trains, throughout US
• Must be able to work weekends during certain times of the year
• Must be self-disciplined and self-motivated and have the ability to comprehend the extensive production operations and schedules
• Knowledge of sports remote travel and production requirements a plus
• A general Degree holder with a minimum of 2 years’ relevant experience or a Diploma holder in Business Administration with a minimum of 3 years’ working experience, preferably in the travel retail industry
• Own creation, maintenance, locking and validating of Material and Hardware Matrix
• Own creation, maintenance, and reporting of product sample request
• Manage and track Wear Test and fit for purpose sample requests
• Supports the initiation and management of PBVR & product revision notice
• Manage product functionality details in Tools of the Trade
• Support and manage all costing activities in ecVision costing module
• Implement and coordinate projects and initiatives aimed at improving margins
• Ensure yields are confirmed to support costing process and RMRP
• Able to perform efficiently in a high pressure, fast paced environment
• 1-3 years’ experience in a product development – Bags or Accessories preferred
• A minimum of 5 years of experience in a corporate travel environment inclusive of experience arranging complex international travel reservations
• Detailed oriented with excellent interpersonal and customer service skills
• Understanding of Federal Travel Regulations
• Business or Economics degree
• Occasionally (1/3 of the time or less) walk for prolonged periods (including ability to walk at a given pace that is predetermined by a moving sidewalk)
• Minimum 2+ years of business experience preferably in marketing, sales and/or customer relations as a beauty advisor or counter manager
• Proactive maintenance of ground database
• Communicate confirmation to all crew
• Continuous process improvements within the scope of our control and utilization
• Implement process of keeping ground transportation vendor up to date with flight delays/arrivals
• Maintaining, building up, and improving customer (crew) hotel data base
• Validate hotel shuttle or transportation vendor information and advice crew force details
• Developing innovative continuous process improvements within the scope of capacity
• Providing quality input for the development and maintenance of ground data
• Work closely with Ground Ops to identify vendors for alternate locations
• Work closely with various departments to help ensure operational reliability and effective execution
• Excellent presentation, writing skills, and computer literacy including Microsoft Office Suite essential
• Ability to work in a fast-paced environment and operate well under pressure and time constraints
• Ability to remain calm and focused in a fast-paced environment
• Available during non-traditional business hours to quickly resolve travel-related issues for off-site crew
• A motivated independent contributor, but also a confident collaborator
• Impeccable attention to detail, with the ability to handle multiple projects simultaneously
• Maintain travel & expense shared drives & SharePoint site (Visa reports, receipts, completed travel profile & NRI travel request forms)
• Create/maintain/modify/delete all Concur profiles as needed
• NRI Relocation travel booking, receipt reconciliation, and distribution to NRI
• Assist Accounting, Finance, Tax, and Treasury teams with issues or changes involving expenses and how they’re handled
• Process hotel direct bill applications for all GO’s
• Month end bank transaction detail report for accrual, bank statement for Accounts Payable
• Logistics planning for travel training
• Responsible for the daily execution of international and domestic transportation logistics both individual and group bookings
• Identify potentials to optimize the current travel process and help reduce current flight costs
• Providing a seamless travel experience for our customers, in a fast growing environment
• At least 5 years of relevant experience in Business Travel Service Delivery Teams, Project or relevance
• Strong Travel Operations knowledge with good understanding of travel policy, processes, GSD and travel technology and booking tools
• Good time management to manage multiple projects within timeline
• Effective communication and interpersonal skills to interact with regional clients and internal stakeholders
• Influencing and assertiveness with boldness to challenge status quo
• Self motivation, Flexible and adaptable to work in a virtual regional team
• Benchmark, analyze, monitor, and report on travel expenditures and opportunities for cost savings and enhanced service
• Consolidate provider reporting and provide management reporting of travel and credit card expenditures across budget units (Unused ticket report management & Airfare Points programs)
• Assist in finding travel services, credit card and innovative payment solutions for international (in-country) and domestic traveler needs
• Manage all travel arrangements to the CEO- booking, frequent flyer miles, personal points program travel cards, transportation services, seat assignment Follow up on all flights 24/48hr prior to departure to assure accuracy and there are no issues
• Assist with Procurement Buys and Subcontracts Administration
• Perform analysis & estimates of costs and price analysis, reviewing & assessing terms, conditions and provisions of agreements for complex solicitations
• Reviews & analyzes vendor quotes, proposals, and pricing requests
• Plan and administrate coach, train and ferry transfers
• Plan and administrate student accommodation
• Communicate transportation plans to relevant parties
• High capacity to adapt
• Organized approach to work and ability to work under time/target pressure
• Quality conscious, attention to detail and supportive of a preventative culture
• Support 12 hour work shift schedule
• Knowledge of a GDS preferred
• Action all external travel requests for clients, visiting guests

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Judge dismisses Meta shareholder lawsuit claiming that directors’ obligations extend beyond company

FILE - A person stands in front of a Meta sign outside of the company’s headquarters in Menlo Park, Calif., March 7, 2023. A Delaware judge on Tuesday, April 30, 2024, dismissed a shareholder lawsuit asserting novel claims about the roles of corporate leaders and arguing that the loyalties of Meta directors and company founder Mark Zuckerberg should not lie exclusively with the social media giant. (AP Photo/Jeff Chiu, File)

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DOVER, Del. (AP) — A Delaware judge on Tuesday dismissed a shareholder lawsuit asserting novel claims about the roles of corporate leaders and arguing that the loyalties of Meta directors and company founder Mark Zuckerberg should not lie exclusively with the social media giant.

James McRitchie, who runs a website focused on corporate governance and shareholder activism, argued that Meta’s directors have breached their duties to the company by putting profits over broader societal and economic interests, including Meta shareholders’ diversified investments in other companies.

In a 101-page opinion citing court rulings dating back more than 200 years, decades of law review articles and legal treatises, and even a Sherlock Holmes short story, Vice Chancellor J. Travis Laster rejected McRitchie’s claims.

Laster noted that, under the “standard Delaware formulation” of corporate law, directors of a corporation owe duties to the stockholders as investors in that corporation.

“The plaintiff has not made a persuasive case for change,” Laster wrote. “At most, he has shown that some academics — primarily from the law and economics school — have assumed that a diversified-investor model is the norm. He has also shown that some investor advocacy organizations would prefer that model.”

While Delaware law requires corporate directors to act in the best interests of their stockholders, including maximizing the value of their shares, attorneys for McRitchie argued that Delaware courts should recognize a “portfolio theory” of corporate governance that takes into account external factors.

They argued, for example, that Meta, which owns Facebook, Instagram, Messenger and WhatsApp, has prioritized profits while downplaying the detrimental effects of its products on society and the global economy. That, in turn, they said, can negatively affect the investment portfolios of Meta shareholders who also have invested in other companies.

Among the “negative externalities” the lawsuit blamed on Meta’s social media platforms are mental health problems among young Instagram users, online human trafficking, “vaccine hesitancy,” incitements to violence, and “election misinformation.”

Huawei's high-profile consumer CEO Richard Yu shifts role

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Reporting by Brenda Goh, Kevin Krolicki, Daniel Leussink and Julie Zhu; Editing by Christopher Cushing and Barbara Lewis

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Novo Holdings, the controlling shareholder of Danish obesity drugmaker Novo Nordisk , said on Wednesday it planned to invest around $200 million in quantum computing startups.