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We are searching for dynamic hospitality professionals to join our onboard team to bring our innovative and renowned Freestyle Cruising to life.

It is Norwegian Cruise Line's policy not to discriminate against any employee or applicant for employment because of race, colour, religion, sex, national origin, age, disability, and marital or veteran status. EOE.

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cruise ship employee job description

Employee Experience Director

Job description.

The Director of Employee Experience plays a pivotal role in shaping and enhancing the overall lifecycle for shoreside employees at Carnival Cruise Line and its parent company, Carnival Corporation. The position is responsible for creating and executing talent management strategies including performance management, talent reviews, succession planning, onboarding, engagement, and culture. The role will collaborate closely with various stakeholders across the organization to ensure a compliant and positive employee experience that aligns with our company values and objectives.

Job Functions:

  • Performance Management: Develop and execute performance management strategies and programs including goal setting, competency models, and evaluations. Lead the annual performance review cycle. Provide guidance and support to managers and employees on performance expectations, goals, feedback mechanisms, and evaluations. Partner with HRIS on system needs and reporting, and with Communications on comprehensive marketing plan.
  • Talent Review & Development: Develop and execute talent review approach to assess employee potential and align talent with strategic objectives. Collaborate with HRBPs and business leaders to identify development needs. Partner with L&D on customized individual development plans. Partner with HRIS and People Analytics teams to create user-friendly system and easy to digest dashboards.
  • Succession Planning & Career Pathing: Develop and lead succession planning and business continuity strategies to ensure a pipeline of top talent for critical roles within the CCL organization. Partner with business on organizational design and career paths that enable employees to visualize and pursue meaningful career trajectories within the organization. Develop resources (including mentorship program) and provide coaching to employees seeking career development opportunities. This position will drive ownership/strategy in succession planning, talent development in working and collaborating with internal business partners from L&D and Compensation.
  • Engagement: Develop and execute initiatives to enhance employee engagement including in-person events and virtual engagement resources. Oversee employee recognition programs including years of service awards. Partner with People Analytics team on annual engagement survey and host focus groups as needed to gather insights and drive continuous improvement efforts.
  • Culture: Champion of our culture and values throughout the employee experience. Collaborate with business leaders to weave our Culture Essentials through all aspects of our operations. Lead the company’s commitment to a workplace culture based on inclusion and the power of diversity.
  • Onboarding: Oversee the strategy and delivery of comprehensive onboarding programs that facilitate seamless integration for new hires into the organization. Partner with Talent Acquisition to determine unique needs for certain populations such as ship-to-shore or sister line transfers.
  • Compliance & Process Review: Provide on-going reviews of current programs and practices to ensure they align with company values and are compliant with the rules of the many geographies we operate in. Additionally, evaluate for efficiency and identify areas for improvement. Develop and implement change management strategies to support critical evolution of the business to achieve results that are sustainable over time.
  • Budget: Plan annual operating budget for all employee experience efforts including IT systems, recognition programs, marketing, and professional services. Forecast and track monthly spending in order to stay on target.
  • Leadership: Hire, train, develop, motivate, and lead a team of HR professionals, providing guidance, support, and development opportunities to foster a high-performing and cohesive team environment. Additionally, serve as a leading advisor and consultant to other business leaders across the organization.

Required for all Jobs:

  • Performs other duties as assigned.
  • Complies with all policies and standards

Qualifications:

  • Education:  Bachelor’s degree in human resources, Business required.  Master’s degree in human resources, Business preferred.
  • Work Experience:  10+ years Leading a HR Team focused on employee experience and talent management, preferably in large global corporation required.
  • Knowledge, Skills & Abilities:  Proficient in Microsoft Office 365, understanding of data analytics, performance management systems, assessment and competency frameworks, experience preparing presentation materials for executive audiences. Experience managing programs across several brands / on a global level preferred. Ability to deliver effective results, meet deadlines and targets. Exceptional verbal and written communication skills.  Knowledgeable of talent management best practices.
  • Licenses & Certifications:  Sr. Professional in Human Resources (SPHR)-HRCI, HR Certification upon hire preferred.

Physical Demands :  Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.  Requires regular movement throughout CCL facilities.  May need to stand for long periods of time.

Travel:   none of very little travel likely.

Work Conditions:   Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

The range for this role’s salary $120,800-$160,000.  Offers to the selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. 

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

  • Cost-effective medical, dental and vision plans
  • Employee Assistance Program and other mental health resources
  • Additional programs include company paid term life insurance and disability coverage
  • 401(k) plan that includes a company match
  • Employee Stock Purchase plan
  • Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion.
  • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure.
  • Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. 
  • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
  • Personal and professional learning and development resources including tuition reimbursement
  • On-site preschool program, wellness center, and health clinic at our Miami campus

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters!

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical orsensory disability, or any other classification protected by applicable local, state, federal, and/or international law. 

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Cruise Ship Departments

The following are brief descriptions of some of the main positions aboard cruise ships that will give you a general idea of the qualifications and duties of each job. Shipboard employees are typically divided into departments relating to service, passenger accommodations (sometimes called “hotel services”), entertainment, and general ship maintenance, engine work, and safety. Different cruise lines use variations on these categories, but for our purposes, we have divided onboard job descriptions into the areas of Activity/Entertainment, Deckhands, Service/Hospitality, and Personal Care.

Cruise ship on tropical beach on perfect day

A fifth category is Office, which includes those jobs commonly available in corporate headquarters. If you want to work in an office environment and avoid a nomadic lifestyle and demanding tourists, this might be the right path for you. Going corporate is a way to get travel benefits and can be your key to a job onboard a vessel at a later time, if you so choose.

The majority of offices are either in Los Angeles or Florida. However, New York, Seattle, and various European cities also have their share. If you live in or near one of these cities, you are in luck. The types of jobs available are wide-ranging and include booking agents, receptionists, sales representatives, human resource representatives, and customer service personnel. Plenty of other jobs exist as well.

Activity and Entertainment Jobs

These positions are often synonymous with “cruise staff” and deal with anything relating to passenger entertainment. This department includes hosts and hostesses, cruise directors and staff, disc jockeys, performers, swimming instructors, and shore excursion staff. These positions are considered the most glamorous on the ship, and are probably the most sought-after jobs in the cruise industry.

This department is responsible for maintaining and running the vessel. On large ships, this department usually does not have many entry-level positions open to North Americans. People working in the deck department include deckhands, maintenance workers, engineers, and officers. It is their job to motor or sail the ship, attend to the physical maintenance needs of the ship, and keep it in accordance with fleet regulations and international maritime laws. Officers are in charge of passenger safety as well. The purser (the ship’s treasurer in charge of passenger accounts, tickets, changing currency, etc.) and his or her staff are also included in this department.

Service/Hospitality Jobs

These staff members have the responsibility of managing the restaurants, bars, and passenger cabins, as well as shipboard retail concessions like gift shops.

These workers take care of the increasing number of spa and beauty shop facilities found onboard, as well as the medical needs of the crew and passengers. Jobs in this department include salon operators, cosmetologists, beauticians, medical staff, massage therapists, personal trainers, and fitness instructors.

Office Jobs

These are generally onshore positions in which employees work in the main office arranging cruises or performing general office work. These positions include secretaries, booking agents, sales/marketing staff, and clerical workers.

Most Common Jobs Chart

*Some content here has been provided by the editorial team at CruiseJobFinder. For more detailed cruise ship job information and detailed employer profiles and a list of featured cruise line job listings, visit CruiseJobFinder.com .

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What Does a Cruise Staff Do?

Find out what a Cruise Staff does, how to get this job, salary information, and what it takes to succeed as a Cruise Staff.

cruise ship employee job description

The role of Cruise Staff encompasses a broad spectrum of responsibilities, all aimed at enhancing the guest experience aboard a cruise ship. Members of the cruise staff are tasked with the organization and facilitation of onboard activities, ensuring that each passenger finds entertainment and engagement suited to their interests. This position requires a dynamic approach to guest interaction, from hosting events to providing information and assistance, thereby fostering a welcoming and enjoyable atmosphere. Through their varied efforts, cruise staff play an integral role in shaping the overall ambiance of the cruise, making every voyage memorable for its guests.

Cruise Staff Job Duties

  • Hosting and emceeing onboard entertainment activities such as game shows, trivia contests, and dance parties to ensure guests are engaged and entertained throughout their cruise.
  • Coordinating and leading various sports and recreational activities, including deck sports, fitness classes, and water-based games, to promote a fun and active environment for all passengers.
  • Facilitating and organizing children and teen activities, ensuring a safe and enjoyable experience for younger guests through age-appropriate games, educational programs, and entertainment.
  • Providing guest services and support, including answering inquiries, resolving issues, and offering information about ship amenities, ports of call, and onboard schedules to enhance guest satisfaction.
  • Assisting with the coordination and execution of onboard events and parties, including themed nights, welcome aboard events, and farewell parties, to create memorable experiences for guests.
  • Leading shore excursions and guiding guests on cultural, adventure, and sightseeing tours at various ports of call, ensuring a seamless and enriching off-ship experience.
  • Overseeing the safety and conduct of guests during activities and events, ensuring compliance with ship policies and safety protocols to maintain a secure environment.
  • Performing administrative tasks related to event planning and execution, including scheduling, inventory management of supplies and equipment, and providing feedback reports on activity success and guest engagement.

Cruise Staff Salary & Outlook

Cruise staff salaries vary based on the cruise line’s prestige, ship size, and passenger capacity. Experience level and specific role responsibilities significantly impact earnings. Positions with more guest interaction or entertainment duties typically command higher pay. Seasonality and contract length can also influence compensation, with longer contracts sometimes offering better terms.

  • Median Annual Salary: $63,525 ($30.54/hour)
  • Top 10% Annual Salary: $122,000 ($58.65/hour)

The employment of cruise staffs is expected to grow at an average rate over the next decade.

This growth is driven by increasing global tourism and a rising demand for luxury cruise experiences. Cruise staff are essential for enhancing guest satisfaction through entertainment and services, making their roles critical as cruise lines expand their fleets and introduce new, innovative amenities to attract passengers.

Cruise Staff Job Requirements

Education: Cruise staff positions often require a high school diploma as a minimum, with a significant number holding bachelor’s degrees. Preferred fields of study include hospitality, tourism, business, or communication, reflecting the job’s diverse nature. Coursework in customer service, public speaking, and foreign languages can be advantageous, preparing candidates for the multifaceted interactions and responsibilities encountered on board. A strong educational background in these areas supports the development of skills necessary for success in the dynamic environment of cruise entertainment and guest services.

Experience: Cruise staff candidates typically possess a blend of experience in hospitality, customer service, and entertainment. Prior work on cruise ships or in related sectors like hotels, resorts, or theme parks is highly valued. On-the-job training is common, allowing staff to familiarize themselves with ship operations, safety protocols, and company standards. Many cruise lines also offer specialized training programs to enhance skills in guest interaction, event management, and emergency response, ensuring staff are well-prepared to create memorable experiences for passengers.

Certifications & Licenses: Cruise staff typically do not require specific certifications or licenses. However, a Basic Safety Training (BST) certificate, compliant with the Standards of Training, Certification, and Watchkeeping (STCW), is often necessary. Additionally, a valid passport and sometimes a seafarer’s health and medical certificate, verifying fitness for sea duty, may be required. Certifications in first aid or CPR can be beneficial.

Cruise Staff Skills

Guest Relations: Patience and a positive attitude are essential when addressing a broad spectrum of passenger inquiries, complaints, and requests. Cruise staff must ensure every guest feels heard, valued, and satisfied by employing excellent verbal and written communication skills and quickly devising solutions that enhance the onboard experience.

Entertainment Scheduling: A balanced and engaging itinerary is crafted through an in-depth understanding of guest demographics and the variety of onboard entertainment options. Coordination and meticulous planning are required to ensure events flow seamlessly, catering to all ages and interests, thereby enriching the cruise experience.

Safety Procedures: Familiarity with the ship’s layout and the ability to execute emergency drills are critical for cruise staff, ensuring swift and efficient responses to any potential safety incidents. Skills include guiding passengers to muster stations, operating life-saving equipment, and maintaining clear communication with crew and guests during high-stress situations.

Multilingual Communication: Fluency in multiple languages enables effective communication with a diverse passenger base. By facilitating smoother interactions, from addressing inquiries to resolving issues, staff ensure all guests feel welcomed and understood, significantly enhancing their experience.

Conflict Resolution: Handling disagreements and tensions, whether among passengers or between crew and guests, requires the ability to de-escalate situations through active listening, empathy, and problem-solving. A harmonious onboard environment is maintained, contributing to the enjoyment and safety of all.

Activity Coordination: Orchestrating a diverse array of onboard activities demands an acute ability to gauge guest interests and adapt schedules accordingly. From lively deck parties to serene art classes, staff ensure that every passenger finds engaging and memorable experiences during their voyage.

Cruise Staff Work Environment

Cruise staff operate in a unique, floating environment where the ocean is their backyard and the ship, their home and workplace. Their workspace is dynamic, shifting from the sun-drenched decks to the various entertainment venues onboard. Equipped with microphones, activity materials, and sometimes costumes, they bring the cruise experience to life.

Work hours for cruise staff are unconventional, blending early mornings, late nights, and everything in between, depending on the day’s activities and events. The dress code varies, requiring professional attire for events and casual wear for daytime activities, always with an emphasis on neatness and appropriateness.

The social environment is vibrant, with interactions not just among team members but also with guests from around the world, making every day a new cultural exchange. This constant interaction demands a high level of emotional intelligence and adaptability.

Despite the allure of travel and the camaraderie among staff, the job demands a significant commitment, often blurring the lines between work and personal time, challenging the notion of work-life balance. However, for those passionate about creating memorable experiences and embracing a life at sea, it offers an unparalleled opportunity.

Advancement Prospects

Cruise staff have a dynamic pathway for career advancement within the cruise industry, often starting from entry-level positions and moving up to roles such as Cruise Director or even into operations and management. Advancement typically involves gaining experience in various departments, showcasing leadership skills, and demonstrating exceptional guest service.

To progress, individuals should focus on excelling in their current role, taking on additional responsibilities, and showing an aptitude for team management and event coordination. Understanding the intricacies of cruise operations, from entertainment to guest relations, is crucial.

Moving up often requires a willingness to relocate or switch ships, as opportunities for advancement may not always be available on the same vessel. Success in this career path is marked by versatility, adaptability, and a deep commitment to creating memorable experiences for passengers.

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Do you have what it takes, deciding which job to apply.

Research all the possible positions before you apply. Knowing the job requirements and expectations before you set your foot aboard can help to make your transition to a life at sea smoother.

It’s very important to customize your resume to match the job description and requirements. Don’t be lazy on this. Remembers that your recruiter spends less than 20 seconds scanning your resume.

Make it count.

Research the options

Narrow down a list of at least three possible jobs that you believe you are the right fit.

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Customize your resume

Make a custom resume for each position you intend to apply.

Apply for Jobs

Apply directly to the job via the company's website, through a job agency or job fair.

Below you will find the most common positions found onboard. Imagine that a cruise ship is like a huge floating hotel and like so, many of the jobs you could qualify at home apply here.

There are many different positions onboard ranging from food and beverage, deck and engine, and entertainment, to name a few. 

Go ahead and research away what could be your next job at sea!

Hotel department

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Cruise Ship Job: Doctor

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A Day in The Life: Shore Excursion Staff (Job Description)

Cruise Ship Job Waiter and Assistant Waiter

Cruise Ship Jobs: Waiter (and Assistant Waiter)

Crew Welfare Coordinator

Cruise Ship Jobs: Crew Welfare Coordinator(Job Description)

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Cruise Ship Job: Cruise Staff

Cruise Ship Job Receptionist

Cruise Ship Jobs: Guest Services (Job Description)

Cruise Ship Jobs Bartender

Cruise Ship Jobs: Bartender(Job Description)

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Cruise Ship Jobs: Photographer

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Cruise Ship Jobs: Musician

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Corporate Departments

Match your skills and interests to the perfect career, air services jobs.

As part of our Air Services department, you’ll have the opportunity to collaborate with over 75 airlines worldwide to develop programs that give our guests access to the most current and competitive fares, as well as hotel and car-rental products. This department also manages reservations, ticketing, and updates for corporate and crew travel, Princess Cruises guest bookings made in our Australia and UK offices, and Cunard’s North American guests. We work closely with departments such as Reservations, Customer Relations, and En-Route.

Retail & photo/video operations jobs

As part of our Retail and Photo/Video Operations departments, you will have the opportunity to contribute in such areas as product development, financial planning, visual and store planning, and operations. You will collaborate with many other departments such as Onboard Revenue, Strategic Analysis, Marketing, Store Design, Technical, Finance, and Hotel Operations.

We offer challenging career opportunities in areas including:

  • Developing annual budgets and monthly forecasts
  • Consulting with other revenue departments
  • Planning and executing new products and services

Customer service & call center jobs

As part of our fast-paced Customer Service and Call Center division, you’ll provide excellent customer service and communicate an in-depth understanding of our product offerings to travel agents and customers.

We offer challenging career opportunities in these areas:

  • Reservation sales
  • Reservation support
  • Direct desk
  • Cruise vacation planning
  • Customer relations

Entertainment jobs

As part of our land-based Entertainment department, you’ll partner with various teams to provide exciting, high-quality onboard entertainment throughout our fleet.

  • Show productions
  • Production and music services
  • Adult and youth programs
  • Onboard media
  • Shipboard event and entertainment scheduling
  • Guest entertainers

Finance jobs

As part of our Finance division, you’ll help the company meet its financial objectives while maintaining internal controls (including Sarbanes-Oxley) that are consistent with our core values.

  • Accounts payable
  • Cash operations
  • Financial systems
  • Risk advisory and assurance services
  • Management accounting
  • Financial planning and reporting
  • Financial and asset accounting
  • Shipboard and revenue accounting

Fleet operations jobs

The Fleet Operations department offers challenging career opportunities in these areas:

  • Fleet services–technical
  • Fleet services–marine operations
  • Fleet services–medical

Food & beverage jobs

As part of our Food and Beverage department, you’ll take part in the overall operation and administration of shipboard activities related to food, beverage, and dining service. This includes managing revenue generation in bars and alternative dining, cost control and inventory management, product specification and selection, policies and procedures, product development, delivery, training, and guest satisfaction.

  • Beverage operations
  • Culinary operations
  • Food and beverage services

Hotel services jobs

As part of our Hotel Services department, you’ll collaborate with key land-based teams to support all ships in our fleet.

  • Customer service
  • Shipboard guest logistics
  • Housekeeping: Responsible for maintaining the highest level of cleanliness and service in guest staterooms, public areas, and open decks as well as providing laundry services to both guests and crew members. This department is also responsible for the movement of baggage on and off the ship and making sure the ship is ready for new guests each and every cruise.
  • Groups and charters
  • Printing operations
  • Future cruise sales

Human resources jobs

As part of our Human Resources department, you’ll assist our highly motivated team in providing an engaging work environment that fosters pride and career satisfaction and promotes work/life balance and growth and development—both personally and professionally.

  • Administrative and office services
  • HR solutions and technologies
  • HR operations
  • Total rewards and compliance
  • Employee relations and engagement
  • Talent acquisition
  • Learning and organizational development
  • Internal communications

Information technology jobs

As part of our Information Technology department, you’ll help ensure needed information flows from one part of the company to another—whether it’s guest bookings, purchasing data, money paid for tickets or food, or navigational data for the fleet.

  • Application development
  • PC systems and support
  • Enterprise systems
  • Web development
  • IT customer service systems
  • IT shipboard systems

As part of our Legal department, you’ll be responsible for handling and/or advising on all legal matters affecting the company.

  • Corporate governance
  • Marketing and promotion
  • Contractual matters

Marine operations jobs

As part of our Marine Operations department, you’ll help manage programs and provide support to all areas of the ships to ensure the safe, secure, environmentally sound, and efficient operation of the fleet. You’ll partner with and support Market Planning for itinerary development, Finance for fuel data, Shore Operations for security advances in certain regions, Technical and Claims departments for shipboard safety issues, and more.

  • Environmental

Market planning & deployment planning jobs

As part of our Market Planning and Deployment Planning departments, you’ll have the opportunity to help craft strategic pricing options and sales policies, conduct competitive analysis, and schedule exciting worldwide itineraries to over 250 destinations for our fleet. Along the way, you’ll collaborate with virtually every department in the company, including Marine, Safety, Sales, Marketing, Shore and Port Operations, Onboard Revenue, Logistics, and more.

Marketing jobs

As part of our Marketing division at Princess Cruises or Cunard, you'll have the opportunity to collaborate with a variety of internal groups to develop consumer insights and communication strategies, build brand perceptions and awareness, drive customer relationships and enhanced loyalty, promote onboard revenue opportunities, and analyze new promotional and business opportunities for maximum return on investment.

  • Brand management
  • Digital and social media marketing
  • Direct marketing
  • Marketing technology and website development
  • Market research and analysis

Medical & public health administration jobs

As part of our Medical and Public Health Administration department, you’ll develop policies and procedures to ensure the health and safety of our guests.

  • Public health

Onboard revenue jobs

As part of our Onboard Revenue department, you'll assist with the Lotus Spa, Casino, and programs focused on shopping, the Princess-branded loyalty Visa card, communications, and onboard weddings. You'll contribute to the overall operation, management, maintenance, marketing, promotion, and reporting of these onboard revenue programs and related projects and initiatives.

  • Operations and product development
  • Strategic planning and analysis

Product management jobs

As part of our Product Management department, you’ll have the opportunity to help stimulate demand with strategic pricing initiatives and promotional programs, as well as manage inventory availability for our worldwide destinations. You will also collaborate with our Marketing and Sales teams to deliver promotional programs and new onboard product news to consumers and travel agents.

Public relations jobs

As part of our Public Relations department, you’ll partner with various teams to manage, control, and promote the Princess Cruises message and public image. You’ll be involved with news releases, interviews, video tours, press briefings, promotions and contests, and monitoring articles in travel and other publications.

Revenue strategy & systems jobs

As part of our Revenue Strategy and Systems department, you’ll have the opportunity to work with and develop systems and tools that help manage demand for our staterooms and support decision-making in areas such as revenue forecasting, reporting, pricing, and overbooking.

Supply chain jobs

As part of our Supply Chain department, you can pursue exciting career opportunities including:

  • Technical procurement
  • Project management procurement
  • Guest experience procurement
  • Corporate, IT, and Marketing procurement
  • Logistics, distribution, and freight cost management

CruiseShipJobs.com

Cruise Ship Job Positions – Human Resources Jobs

Human resources manager.

Other Titles:  Human Resources Manager (Princess Cruises, Royal Caribbean, HAL), Human Resources Director (Carnival Cruise Lines, NCL)

Job Description:  Supervises human resource team and is responsible for employee relations, training and development, administration of crew, career path counselling, and leadership training.

Note:  Royal Caribbean’s Human Resource Manager also looks after the role of Crew Manager.

Experience and Skills Required:  A minimum of three years of experience in a human resources environment, preferable in a management capacity with an international staff. A bachelor’s degree is also required.

Typical Rank:  3-striped officer

Average Salary:  $4,000 to $6,000 per month

Crew Manager

Other Titles:  Crew Manager (Princess Cruises), Manager of Staff Administration (Carnival Cruise Lines), Personnel Manager (NCL)

Job Description:  Manages the administration of crew payroll; Collects payment from officers for onboard accounts; Supervises and facilitates crew travel arrangements for crew disembarking; Liaises with customs and immigration officials for disembarking crew and 90-day immigration inspection; Administers the new joiners for signing their ship’s contracts; Reviews crew documents;

Experience and Skills Required:  Previous experience in a ship’s crew office is preferred. Supervisory experience is required. Administration and cash handling skills must be excellent.

Typical Rank:  2-striped officer

Average Salary:  $2,500 to $4,000 per month

Training and Development Manager

Other Titles:  Training and Development Manager (Carnival Cruise Lines, Royal Caribbean), Training Specialist (NCL)

Note:  Princess Cruises’ onboard Human Resource Manager is also responsible for training and development.

Job Description:  Oversees shipboard training; Conducts orientation for new joiners; Coordinates with Safety Officer for safety training; Training and Development Manager also offers training courses in topics such as sales, hospitality, English, Spanish, USPH, and department specific training.

Experience and Skills Required:  Minimum two years of training or teaching; Bachelor’s Degree or some equivalent post secondary education is preferred; ESL certification is an asset; Shipboard experience in guest relations, accounting and crew office is preferred.

Other Titles:  Crew Agent (Princess Cruises), Staff Administration Coordinator (Carnival Cruise Lines), Crew Administrator (Royal Caribbean, Celebrity Cruises), Crew Relations Specialist (Royal Caribbean)

Job Description:  Assists the Crew Manager as directed with crew services, crew relations and crew travel arrangements.

Experience and Skills Required:  Candidates must have at least one year experience in an administrative role within a high volume hotel or cruise ship.

Typical Rank:  1-striped officer

Average Salary:  $1,800 to $3,000 per month

Training Coordinator

Other Titles:  Training Coordinator (Carnival Cruise Lines)

Job Description:  Assists Training and Development Manager as directed.

Crew Welfare Coordinator

Other Titles:  Crew Welfare Coordinator (Princess Cruises), Crew Welfare Specialist (Royal Caribbean, Celebrity Cruises). In the past, most cruise lines would have a motivated crewmember volunteer to take on this type of role. Normally the position was called President of the Crew Club Committee. Cruise Lines such as Celebrity Cruises and Princess Cruises now have this job as a paid position.

Job Description:  The Crew Welfare Coordinator organizes activities for the crew. Activities include crew discos, crew barbeques, and crew shore excursions. This coordinator must also attend these functions as an event planner.

Experience and Skills Required:  Experience organizing and hosting parties is required. Candidate must have an outgoing personality with the skills of getting others involved. Although the candidate must be present at all events, this position must be able to exhibit self control as well.

Average Salary:  $1,000 to $2,000 per month

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Emma Cruises

Cruise Ship Housekeeping: Responsibilities, Salaries and Benefits

If you’ve ever considered taking a cruise or are looking for a job on a cruise ship, you may have heard housekeeping mentioned.

The cleanliness of cruise ships is more important than ever, following the 2020 Coronavirus outbreak.

Who keeps the ships looking so spectacular? You guessed it – Housekeeping.

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What is Housekeeping on a Cruise?

On a cruise, Housekeeping is a team of crew members who are responsible for cleaning the cabins, and public areas, disposing of waste, and sanitization of the ship.

Cruise ships carry thousands of people, so housekeepers are essential for ensuring the guests and crew stay healthy. 

This post will discuss the many roles of housekeeping personnel, the conditions they work under, and the average salary expectations that are associated with the job.

housekeeping cruise ship

What Do Housekeeping Do on Cruise Ships?

Housekeeping personnel have many roles and responsibilities. Most are categorised as “Accommodation Crew” as a large percentage of the housekeeping team work cleaning guests’ cabins.

On a cruise, every cabin is cleaned at least once – sometimes twice a day.

Since the pandemic many cruise lines, like P&O, have reduced their cabin service and the rooms are only cleaned once, usually in the morning. You may see your room steward working in other parts of the ship in the evenings.

When I recently sailed on P&O’s Arvia, you had to put a magnetic sign on the door to say you were out and wanted your room cleaned.

If you don’t do that, they won’t come into your cabin to clean. Our Cabin Steward said he wasn’t allowed to enter unless you had put that sign on the door.

Housekeeping on a cruise ship is very similar to the housekeeping operations seen in most hotels.

Housekeeping personnel duties are primarily associated with cleaning and maintaining areas of the ship, to keep all passengers and crew members safe.

Some examples are listed below:

  • Steward / Stewardess. This is an entry-level position for job seekers looking to get experience on a cruise ship. Typically a steward or stewardess is tasked with cleaning assigned passenger cabins daily.
  • Public Area Attendant / Utility Cleaner. This is another entry-level position, in which personnel are tasked with cleaning public areas. Some duties may include vacuuming, cleaning upholstery, reporting equipment malfunctions, and ensuring overall cleanliness.
  • Laundry / Linen Keeper. This job includes assisting in the laundry facility and collecting dirty laundry, washing or dry cleaning garments for passengers or other cruise ship staff, and transferring the laundry to designated areas.
  • Butler. As a butler, a crew member is assigned to provide personalised services for guests. These services could be anything from serving food to running errands for specific guests.
  • Supervisor. With every position in housekeeping, there is always a supervisory role. Whether that be a Head Butler, Floor supervisor, or Chief housekeeper, each supervisory role is responsible for managing and directing staff in their department.

The roles listed above are just a few of the many positions in housekeeping that are available on cruise ships.

How Long are Housekeeping Contracts on a Cruise?

Depending on the company, cruise housekeeping contracts can last anywhere from 2 months to 12 months long. However, most contract lengths are between 6-9 months.

After each contract, you will receive approximately 60 days of vacation before your next assignment. Your daily work schedule while onboard will depend on your particular position, but you can expect to work seven days a week and anywhere between 10-13 hours per day. The crew of cruise ships work really hard , often for between ten to thirteen hours a day. When i was lucky enough to be invited on the Super Yacht Emerald Azzurra, I found that the ratio of crew to passengers was very high. As a consequence, our wonderful cabin steward had time to make up various senarios for our channel mascott Captain Hudson, whilst I was off the ship! Hudson enjoying the cruise Sleep over with friends Spa Day When I got to the end of the holiday, I found that Captain Hudson has been out an about meeting other members of the crew whilst i was out! You would never get that on a normal mainstream cruiseline. Captain Hudson’s adventures with the crew of Emerald Azzurra

Why Do Many Staff Have Short-Term Contracts?

Due to the fact that housekeepers are employed on separate short-term contracts, not one long contract, there are usually no healthcare benefits or other benefits that are usually associated with a full-time job in the U.S.A.

Cruise lines are able to do this because they don’t register their cruise ships in the U.S.

Flagging a cruise ship in another country is known as a “Flag of Convenience” and there are many other reasons why a cruise line would do this, such as taxes and marriage licenses.

To learn more about flags of convenience, including why only one cruise ship is flagged in the US, check out this post:

Almost All Cruise Ships Fly Foreign Flags, Heres 3 Reasons Why

The crew do get other unique benefits as per the terms and conditions of their contracts, and health care onboard the cruise ship is covered for staff.

One benefit that cruise ship members have is access to free food 24/7.

That means they are able to have any food they want whilst on their breaks and on their time off – and don’t have to spend any of their salary on food while on their contract.

Of course, many crew members do purchase additional food and snacks in port, but th ey don’t need to if they would rather save the money.

Other perks include free accommodation and travel. They get to live on the cruise ship and travel all over the world.

When the ship is docked, they are able to explore the ports, if they don’t have to work.

How Long Do Housekeeping Work Per Day?

Housekeeping personnel can expect to work 8-12 hour days on average.

On some days, such as turnaround day where guests disembark and embark, the housekeeping teams may be required to work longer hours.

Working on a cruise ship requires you to work more hours than in a typical full-time job.

Crew members are expected to work long hours on their shifts. Usually, they are anywhere between 6-20 hours long.

Not only that, but they also work anywhere from 5 to 7 days a week. In many cases, employees work 12-hour shifts, 7 days a week.

It’s not a job for everybody !

housekeeping cruise cleaning

How Much Do Housekeeping Personnel on Cruise Ships Get Paid?

In many situations, housekeeping is considered to be an entry-level job, so the salary can be lower than other ship employees.

According to ZipRecruiter , a popular job search engine, the average salary range for housekeeping personnel can be anywhere from $25,000 to $100,000.

This is a wide range, which includes management personnel, so the majority of housekeeping staff earn on the lower end, or even lower than this.

The statistic above includes Cabin Attendants, Butlers, Laundry Attendants, Supervisors, and all other positions.

Supervisors and other similar roles get paid more annually than the average attendant, because of their experience and responsibilities.

Working in the housekeeping team of a cruise ship has good progression opportunities. The majority of higher-level employees started in entry-level positions and worked their way up.

How Much Do Cabin Attendants Earn Working on a Cruise?

A cabin attendant’s salary usually ranges between $650 to $1,150 per month (that’s $7,800 to $13,800 a year).

A floor supervisor might take home $1,300 or more a month. These figures do not include gratuities that the crew sometimes receive on top.

Overall, housekeeping salaries aren’t very high. But gratuities make up a large portion of the crew’s take-home salary.

Gratuities for Housekeeping on a Cruise Ship

Most cruise ship crew members’ wages are low by Western standards, with many crew members relying on gratuities (tips) to support their families.

Many cruise ships add an “Auto-gratuity” charge, this was designed to make the process of tipping easier and it is automatically added onto your cruise account, rather than guests having to tip in cash. Of course, many people do also tip in cash.

Gratuities are charged per person per night and go towards paying the crew. This does range by cruise line, but typically it’s around $15-$25 per person, per night.

Below are gratuity prices on the largest cruise lines:

I took a cruise on Celebrity Edge. Celebrity charge a daily service charge, as well as gratuities on every drink, spa treatment and speciality meal.

Find out what I thought of that cruise here:

An extra percentage of gratuity is also added for services at the bar, spa and sometimes meals in speciality restaurants.

I recently took a cruise on Celebrity Edge where there was an additional service charge on every drink and speciality restaurant meal. Find out all about that wonderful ship in the video below:

Not all cruise lines charge an auto-gratuity and many are moving towards including this in the cruise price.

This move to include gratuities in the cruise price is particularly popular in Europe, where cruisers are less accustomed to tipping.

If you’re looking for a cruise where gratuities are already included, check out this post:

Which Cruise Lines Include Gratuities? (Cruise Line Guide)

Why Do Cruise Lines Charge the Auto-Gratuities?

Auto-gratuities are a way of sharing gratuities among all crew members who don’t have front-facing roles, such as laundry attendants or kitchen staff.

This way, the gratuity is being shared out to all of these workers. In a traditional tipping system, these crew members are often missed.

Around 25% of the automatic gratuities go to the housekeeping teams.

There are some cruise line jobs that do not receive anything from the auto-gratuity charges.

When this is the case, cruise lines encourage guests to provide additional gratuities to these crew personnel – such as Butlers or Concierge staff.

Many cruise lines offer ways in which guests can pay auto-gratuities before their cruises, so they don’t end up with a large bill at the end of the holiday/vacation.

To learn more about cruise gratuities including how you can remove them (but why I’d recommend you don’t) check out this post:

Cruise Gratuities: A Simple Step by Step Guide For First Time Cruisers

Before You Go

Find out more about other expenses you may have to allow for when cruising in the post below:

Onboard Expenses – What Costs Extra On A Cruise? Gratuities, Wi-Fi And More…

Find out how to plan and pack for your long-awaited cruise here:

Planning And Packing For Your Cruise, Things to Organise in Advance, Packing Essentials And More

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This FREE guide shows you everything you need to know to find your perfect cruise line.

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Cruise Ship Salaries: How Much Do Workers Really Make?

As someone who loves to travel, I’ve always been curious about how much money cruise ship workers make. It’s easy to assume that they earn a lot, given the luxurious nature of the industry. But as I delved deeper into the topic, I realized that the answer is not as straightforward as I thought.

In this article, I’ll be breaking down the salaries of different cruise ship staff, including captains, waiters, chefs, bartenders, doctors, nurses, and entertainers, and discussing the employee benefits that come with the job.

While the median average salary for cruise ship workers may be less than that of the average American, it’s important to consider the unique nature of the job. Cruise ship contracts can last anywhere between 2 and 11 months, with most lasting 4 to 8 months, meaning that employees have the opportunity to earn a significant amount of money in a short amount of time.

Additionally, the employee benefits that come with the job, such as free room and board, can be a major perk. So, let’s take a closer look at the earning potential and benefits of working on a cruise ship.

  • The median average salary for a cruise ship worker is less than that of the average American, but more than the average salary of many other countries.
  • Cruise ship employees usually work on contracts that can last between 2 and 11 months, with most lasting 4 to 8 months, and they get to go home for a couple of months in between contracts.
  • Cruise ship staff do not get access to free wifi, but they may receive benefits such as accommodation, food, laundry, training, flights to and from the ship, medical care, health insurance, dental insurance, retirement plan, life insurance, and cruise discounts for family members.
  • Salaries of cruise ship staff vary greatly depending on their position and level of experience, with the average salary of a cruise ship captain being $98,000 and the average cruise director salary being $58,887. Cruise ship waiters can make anywhere from $1,200 to $5,000 per month, while cruise ship doctors can earn between $7,500 and $12,000 per month depending on their level of experience.

Earning Potential

As I read about the earning potential of different cruise ship staff, I noticed that salaries can vary greatly depending on the position and level of experience, with some employees earning as little as $1,200 per month and others making up to $177k per year.

It’s worth noting that cruise ship contracts can last anywhere between 2 and 11 months, with most lasting 4 to 8 months. During this time, living expenses such as accommodation and food are usually covered by the cruise line, but employees may not have access to free Wi-Fi.

It’s clear that there is a significant range in earning potential for cruise ship staff, with some positions offering much higher salaries than others. However, it’s important to consider the duration of contracts and the fact that living expenses are often taken care of by the cruise line.

Ultimately, it’s up to each individual to weigh the pros and cons of working on a cruise ship and decide if the earning potential is worth the time and effort required.

Salary Breakdown

Let me break down the different pay scales for various positions on a cruise ship. While the average salary of a cruise ship worker may be less than that of the average American, it’s important to note that the earning potential varies greatly depending on the position held.

For instance, a cruise ship captain can earn an average salary of $98,000, while a newly-appointed cruise director may make around $45,000. When negotiating pay, it’s important to consider the discrepancies that may exist between different positions.

For example, cruise ship chefs usually have several years of experience working in similar roles in luxury hotels, restaurants or other high-volume food service facilities. The executive chef on a cruise ship can make up to $6,500 per month, depending on the ship. However, cruise ship waiters may only make $1,200 per month for a junior position or $5,000 per month for the head waiter on an ultra-luxury cruise ship.

It’s important to do your research and negotiate based on your experience and the position you’re applying for in order to ensure fair compensation.

Employee Benefits

I’ve always heard that employee benefits can make a huge difference in job satisfaction, and working on a cruise ship is no exception.

When it comes to housing, most cruise ship employees are provided with accommodation while they work on board. The type of accommodation depends on the position and the ship, but it can range from shared cabins to private rooms with a balcony. Some cruise lines even offer housing for employees in between contracts, which is a great benefit for those who want to save money on rent.

Another important benefit for cruise ship workers is vacation time. While contracts can last between 2 and 11 months, most employees get to go home for a couple of months in between contracts. This gives workers a chance to rest, recharge, and spend time with family and friends.

In addition, cruise lines may offer discounts on cruises for family members of employees, which is a great way to enjoy the perks of working on a cruise ship while also spending quality time with loved ones.

Overall, the benefits offered to cruise ship employees can make a big difference in their quality of life and job satisfaction.

Captain Salaries

Honestly, being a captain on a cruise ship seems like a high-paying and prestigious job. According to the table below, the average salary for a cruise ship captain is $98,000. However, this varies depending on the size of the ship and the captain’s experience. A less experienced captain of a small cruise ship can expect to earn around $44,000, while a captain of a mega-ship with over 20 years of experience can earn up to $177,000. Captains can also receive bonuses of up to $40,000 per year, as well as profit sharing of up to $3,000.

To become a captain on a cruise ship, a candidate must have several years of experience as a deck officer and must possess a master’s license from the Maritime and Coastguard Agency. The experience requirements vary depending on the size of the ship, but most captains have between 5 and 10 years of experience before being promoted to the role. It’s important to note that being a captain on a cruise ship is not just about sailing the ship. Captains are also responsible for the safety of the ship and its passengers, managing the crew, and ensuring that the ship runs smoothly.

Cruise Director Salaries

From my research, the cruise director position seems to offer a decent salary with the potential for growth. As the head of the entertainment department, the cruise director is responsible for organizing and overseeing all onboard activities and events.

This includes everything from live performances to trivia games and dance parties. They also play a key role in ensuring that guests have a memorable and enjoyable experience while on the ship.

To become a cruise director, one typically needs several years of experience in the entertainment industry, as well as strong leadership and organizational skills. They must have the ability to manage a large team of staff and work collaboratively with other departments on the ship.

Additionally, good communication and public speaking skills are a must, as the cruise director often serves as the public face of the ship and is expected to interact with guests on a regular basis. Overall, the cruise director role offers a challenging and rewarding career path for those with a passion for entertainment and hospitality.

Waiter and Chef Salaries

Based on my research, waiters and chefs working on luxury cruise ships can earn significantly higher salaries than their counterparts in traditional restaurants and hotels. A junior waiter on a cruise ship can earn up to $1,200 per month, while the head waiter on an ultra-luxury cruise ship can make up to $5,000 per month. These salaries are due to the job responsibilities that come with working on a cruise ship, such as working long hours and being away from home for months at a time.

Additionally, the industry trends show that cruise ship companies are willing to pay more to attract and retain talented staff. Cruise ship chefs usually have several years of experience working in similar roles in luxury hotels, restaurants, or other high-volume food service facilities. An executive chef on a cruise ship can make up to $6,500 per month, depending on the ship.

These salaries are also due to the job responsibilities that come with working on a cruise ship, such as preparing a variety of meals for thousands of guests each day. The industry trends show that cruise ship companies prioritize high-quality food and dining experiences for guests, which means that they are willing to pay more for skilled chefs.

Doctor and Nurse Salaries

I was surprised to learn how much medical professionals on luxury cruise lines can earn, given the importance of their roles in ensuring the well-being of guests. Cruise ship medical staff play a crucial role in providing necessary medical attention to guests who may fall ill or get injured on the ship. They often work long hours and may have to deal with a variety of medical emergencies, but the salaries they earn reflect their expertise and the importance of their work.

The table below shows the salaries of cruise ship medical staff, including doctors and nurses. In addition to competitive salaries, cruise ship medical staff may also receive benefits such as accommodation, food, and medical care. Working conditions on a cruise ship can be challenging, but for those who enjoy cultural diversity, career growth opportunities, and a unique work-life balance, a career as a cruise ship medical professional may be worth considering.

As with any job, there are pros and cons to working as a cruise ship medical professional. On the one hand, the opportunity to travel and work in a unique environment can be a major draw. On the other hand, the long hours and lack of access to certain amenities, such as free wifi, may not be for everyone. Overall, the salaries of cruise ship medical staff reflect the importance of their work and the value they bring to the cruise industry.

Other Cruise Ship Jobs and Services

Now that we’ve covered the salaries of cruise ship doctors and nurses, let’s move on to other jobs and services offered onboard.

One of the most popular amenities on a cruise ship is the spa. Most cruise ships have spas that offer a wide range of services, such as massages, facials, and body treatments. The cost of these services can vary depending on the cruise line and the type of service, but they’re typically more expensive than what you’d pay on land. However, many people are willing to pay the extra cost for the convenience and luxury of having spa services available to them while on vacation.

In addition to spa services, cruise ships also offer a variety of onboard activities. These can range from fitness classes to cooking demonstrations to art auctions. Some cruise lines even have onboard water parks and zip lines. The cost of these activities is usually included in the price of the cruise, but some may have an additional fee.

It’s important to check with the cruise line to see what activities are available and if there are any extra costs associated with them. With so many options for entertainment and relaxation, there’s never a dull moment on a cruise ship.

What are the working conditions like for cruise ship workers?

Living quarters vary depending on one’s job, but most crew members share small cabins with limited privacy. Work-life balance is a challenge due to long hours and being away from home for months. Many find the experience rewarding despite the hardships.

How do cruise ship companies recruit and hire their employees?

The recruitment process for cruise ship employees involves rigorous screening, background checks, and interviews. Qualifications depend on the job, but most require previous experience and certification. It’s a competitive industry, with thousands of applicants vying for each position.

What kind of training is required for cruise ship staff?

To work on a cruise ship, certification requirements vary depending on the position. Language proficiency is important for customer-facing roles. Training is provided on board and may include safety, hospitality, and job-specific skills.

What are some of the biggest challenges that cruise ship workers face?

Working on a cruise ship can be mentally challenging due to long working hours and isolation from friends and family. Mental health support is essential to combat these challenges and ensure a fulfilling work experience.

How do cruise ship workers spend their free time while on board?

During free time, cruise ship workers can participate in various activities such as visiting ports, watching shows, using the gym, or relaxing by the pool. Socializing opportunities include crew parties, bars, and organized events.

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What are the roles and positions of the Human Resources department on a cruise ship?

cruise ship employee job description

The Human Resources department plays a crucial role in the cruise ship industry, serving as the core of the company's onboard operations. Its main responsibility is to ensure the continuity of sustainable business operations while promoting a safe, fair, and equal treatment of all crew members. While some HR personnel may prioritize protecting the company's interests, there are many dedicated individuals who genuinely strive to support and advocate for the well-being of the crew members.

The shipboard Human Resources Department on a large cruise ship typically mirrors a modern corporate structure found on land. However, there are unique challenges faced by the HR department onboard, including managing a multinational and multicultural workforce within a limited space and working and living environment. The size and composition of the HR department can vary across different cruise lines and ship sizes, but it generally consists of four key positions: Human Resources Manager, Training and Development Manager, Crew/Staff Administrator, and Crew/Staff Administrative (Welfare) Assistant. Some cruise lines may combine the roles of Human Resources Manager and Training & Development Manager into a single position, while others may have different titles for the Crew/Staff Administrator positions, such as Crew Purser and Assistant Crew Purser, which may fall under a separate shipboard department.

Human Resources Manager

The Human Resources Manager oversees and manages the entire HR division of the cruise ship. They handle essential functions such as training and development, performance management, conflict resolution, employee relations, promotions, transfers, compliance with berthing regulations, discipline, attendance management, benefits and compensation administration, policy and procedure implementation, and regulatory compliance. They also support senior officers, onboard management, and heads of other departments in dealing with HR-related issues and maintain communication with the corporate HR department. Typically, applicants for this role should have two to four years of HR management experience within a large organization, preferably with a background in cruise ships, hotels, hospitality, or retail. A minimum of a Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field is required. Strong communication skills, computer proficiency, and fluency in English are necessary. The salary range for this position is approximately $5,000 to USD 6,500 per month, depending on the cruise line.

Training and Development Manager

The Training and Development Manager is responsible for implementing training programs for officers, crew, and staff onboard the cruise ship. They evaluate the effectiveness of training conducted by managers and supervisors across various departments and conduct orientation programs for new hires and recurrent training to ensure the highest operational and safety standards. The Training and Development Manager may collaborate with the Safety Officer, Environmental Officer, department heads, supervisors, and managers to enhance training methods and presentation skills. Qualifications for this role typically include a Bachelor's degree or its international equivalent, along with two years of progressive training and development experience. Preference is given to candidates with a background in cruise ships, hotels, hospitality, or retail, and previous human resources generalist experience is advantageous. Strong communication skills, computer proficiency, and fluency in English (additional languages such as Spanish, French, or German are a plus) are necessary. The salary range for this position is approximately $3,800 to $5,200 USD per month, depending on the cruise line.

Crew / Staff Administrator

The Crew/Staff Administrator (sometimes referred to as the Crew Purser) is responsible for managing the embarkation and disembarkation processes for officers, staff, and crew members. This includes handling documentation preparation, airline tickets, visas, and hotel accommodations. They are also responsible for maintaining and monitoring personnel documents such as passports, contracts, visas, and medical examination results. The crew/staff administrator issues crew ID cards upon embarkation (sign-on) and deactivates and collects them before disembarkation (sign-off). Requirements: High school or international equivalent (pre-college education); college/university degree is a plus—office/administrative experience required. Cruise ship, hotel, or resort experience preferred. Must possess excellent verbal and written command of the English language. Salary range: $1800-2600 U.S. per month, depending on the cruise line.

Crew / Staff Administrative (Welfare) Assistant

Provides administrative support to the HR office, handles paperwork, emails, records, and incoming phone calls, and assists the crew/staff administrator in performing their duties. The crew/staff administrative assistant schedules and coordinates various personnel activities, such as sports, parties, tours, and special events, maintain movie rentals, coordinates crew and staff berthing allocation, and distributes cabin keys. This is an entry-level shipboard HR department position. Requirements: High school or college degree preferred. Office / administrative assistant experience is an asset. Must be proficient in using computers, Internet communications, and office software packages. Must possess a good verbal and written command of the English language. Salary range: $1200-1800 U.S. per month, depending on the cruise line. Possibilities for promotion to Crew / Staff Administrator.

I hope this information was helpful if you are interested in applying for some of these roles. Have fun on the ship, and always stay safe.

(Photo Credit: P&O Cruises)

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Man travels the world on a cruise ship for free after quitting his day job: 'Have learned so much'

A musician at heart quit his full-time job to travel the world on a cruise ship — and said he’s loving the experience. 

Jack Nolan is a 33-year-old musician from Exeter, England, who started working as a musician on cruise ships in 2016. 

Now, eight years later, Nolan said he wouldn’t trade his career shift for the world as he’s gotten to experience so much that life has to offer.

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"Not many jobs will let you see so many countries and experience so much culture," he said, as SWNS reported. 

After going to school and working in plumbing shops for a few years, Nolan said he was feeling burned out and wanted to make a change in his career. 

READ ON THE FOX NEWS APP

"I was living for the weekend [and] still often worked Saturdays, too," he told SWNS. 

Nolan said he received a call from a friend in 2016 asking if he knew anyone who could play the guitar to join a band he was putting together. 

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"I told him I’d love to do it and from there, we recorded a promo video [and] sent it to agents and landed our first gig on a ferry in 2016," he said. 

After the initial gig, Nolan said the band received their first contract for a cruise — and his new travel adventures began.

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"I was so excited. The ships went to places like the Caribbean — and I had never been," he told SWNS.

Today, Nolan works as a musician aboard the Virgin Voyages cruise line and told Fox News Digital it’s the best of both worlds for him due to his newfound ability to see the world and his very low overhead. 

Although his current pay each month "doesn’t sound like a huge amount, when you add in rent, bills, [and] food tax-free, it certainly becomes a great way to save cash," he said.  

He makes about $4,000 a month in U.S. dollars.

The employee lives on the cruise ship and performs at night — so he can explore new travel spots each time the boat docks during the day. 

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Nolan said the favorite spots he’s visited so far include the Acropolis in Greece, the Colosseum in Rome, the Great Barrier Reef in Australia , the Hobbiton in New Zealand and the Blue Lagoon in Iceland. 

"Not many jobs allow you to travel the world and get paid while doing so. Cruise ships can take you around 3-4 different countries in a week," he told Fox News Digital. 

He said the beauty lies in knowing that one day you will be in one place — and the next somewhere totally different. 

"Today, we are in Palma, Mallorca, [but] tomorrow we could be in France. Each day we wake up in another country," he told SWNS recently.

Nolan said that although cruise ship employees do sleep in close quarters, being able to get off the boat and explore is a great release. 

"Even though we're older than [college] students, it gives that [same] vibe because we have these small rooms, and we are next door to each other."

While Nolan said he loves his job, he does hope to move back to land one day as he misses his family and friends , he said.

"I've met the most incredible people in my time working on cruise ships from all over the globe," he told Fox News Digital. 

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"I can honestly say I have learned so much from them and probably have a place to stay on any continent around the world."

Original article source: Man travels the world on a cruise ship for free after quitting his day job: 'Have learned so much'

 Man travels the world on a cruise ship for free after quitting his day job: 'Have learned so much'

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  1. Types of jobs on board cruise ships

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  3. Jobs & Positions, Employee Lifestyle Onboard Cruise Ships

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  4. How to get a cruise ship job

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  5. Cruise Ship Employment Introduction

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  6. Cruise Ship Jobs

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COMMENTS

  1. Cruise Ship Positions

    Reservations/Sales: These are the onshore employees that usually have the most interaction with passengers. It's your job to be the first representative of the cruise line that the passenger comes into contact with. You must be very service-oriented, while still keeping in mind that the goal is to sell tickets.

  2. 53 Jobs on a Cruise Ship (Types of Positions and Salaries)

    Here are 17 types of hospitality jobs that are often available on cruise ships. 1. Steward. National average salary: $56,510 per year Primary duties: A steward on a cruise ship keeps the guests' rooms clean. They're an essential part of the housekeeping staff and maintain the standards of cleanliness aboard the ship.

  3. Cruise Ship Job Descriptions

    Cruise Line Job Descriptions The following are brief descriptions of some of the main positions aboard cruise ships that will give you a general idea of the qualifications and duties of each job. Shipboard employees are typically divided into departments relating to service, passenger accommodations (sometimes called "hotel administration ...

  4. Jobs on a Cruise Ship

    Junior Assistant Cruise Director. The Junior Assistant Cruise Director is an entry-level position on the Cruise Staff team. This team provides fun and exciting activities for guests, like trivia games, Zumba® classes, ice sculpture demonstrations, dance lessons, and arts and crafts. In this role your goal is to help the Cruise Staff provide a ...

  5. Careers

    Set sail on an exciting career course! Princess Cruises is the employer of choice in the cruise industry. We offer exceptional facilities and extensive learning and recreational programs for our crew. Join our inclusive and welcoming team, and you'll enjoy a truly adventurous career with excellent incentives, unlimited growth, and ports of ...

  6. Jobs & Positions, Employee Lifestyle Onboard Cruise Ships

    Norwegian Cruise Line has become aware of a heightened effort to solicit job-seekers through e-mail phishing. Individuals falsely acting as Norwegian recruiters are actively distributing fictitious job offer letters, employment contracts and in some cases, they are requesting Visa applications to be returned.

  7. Employee Experience Director at CARNIVAL CRUISE LINE

    Job Description. The Director of Employee Experience plays a pivotal role in shaping and enhancing the overall lifecycle for shoreside employees at Carnival Cruise Line and its parent company, Carnival Corporation. The position is responsible for creating and executing talent management strategies including performance management, talent ...

  8. Types of Jobs on a Cruise Ship

    Jobs in this department include salon operators, cosmetologists, beauticians, medical staff, massage therapists, personal trainers, and fitness instructors. Office Jobs. These are generally onshore positions in which employees work in the main office arranging cruises or performing general office work. These positions include secretaries ...

  9. Cruise Ship Employment FAQ

    While specific position requirements depend on the job you are interested in, there are some essential requirements that all crew must meet to work onboard: Be 21 years of age or older. Be able to pass a criminal background check. Hold a valid passport. Have a US C1/D visa (if you are not a Canadian or US citizen/resident) Have a Princess ...

  10. What Does a Cruise Staff Do?

    Cruise Staff Job Duties. Hosting and emceeing onboard entertainment activities such as game shows, trivia contests, and dance parties to ensure guests are engaged and entertained throughout their cruise. Coordinating and leading various sports and recreational activities, including deck sports, fitness classes, and water-based games, to promote ...

  11. Positions

    Apply directly to the job via the company's website, through a job agency or job fair. Below you will find the most common positions found onboard. Imagine that a cruise ship is like a huge floating hotel and like so, many of the jobs you could qualify at home apply here. There are many different positions onboard ranging from food and beverage ...

  12. Cruise Ship Jobs

    All Cruise Jobs is the biggest job board within the cruise line industry with the most current cruise ship job vacancies available on the internet. You can find cruise ship jobs posted directly by genuine recruiters and employers here. If you are serious about cruise ship jobs, then you are in the right place! ...

  13. Cruise Ship Jobs

    Some cruise jobs require highly developed professional skills, others are entry level positions. In order to be hired by a cruise line or a concession successfully you should review very carefully the various shipboard departments, positions descriptions and job requirements. Then you should decide which job (s) is most suitable for your ...

  14. Cruise Ship Employees Jobs USA

    Relax with 5 weeks of vacation time between each ship deployment. If you're ready to embark on a new adventure, showcase your abilities, and be a part of something extraordinary, RSVP to one of our virtual hiring events today. We can't wait to welcome you aboard the Pride of America Cruise Ship! Job Type: Full-time. Pay: $16.66 per hour. Benefits:

  15. How much do cruise ship workers make?

    According to BestHospitalityDegrees, the top five jobs on a cruise for salary are: Executive Chef. Cruise Director. Chief Purser. Hotel Director. Human Resources Manager. ZipRecruiter also notes that Cruise Ship Physician Assistant and Cruise Manager also rank well in terms of salary.

  16. How Much Do Cruise Ship Workers Make? (23 Jobs and Salaries)

    National average salary: $96,334 per year Primary duties: A director of operations, also known as a cruise director, plans and oversees all activities and events onboard a cruise ship. They coordinate communication between departments, serve as the cruise's representative and respond to passenger concerns.

  17. Job Departments

    Technical procurement. Project management procurement. Guest experience procurement. Corporate, IT, and Marketing procurement. Logistics, distribution, and freight cost management. Apply Now! Learn about the different job departments and career opportunities available shoreside at Princess Cruises and start your application today.

  18. Cruise Ship Job Positions

    Job Description: Assists the Crew Manager as directed with crew services, crew relations and crew travel arrangements. Experience and Skills Required: Candidates must have at least one year experience in an administrative role within a high volume hotel or cruise ship. Typical Rank: 1-striped officer. Average Salary: $1,800 to $3,000 per month.

  19. Cruise Ship Housekeeping: Responsibilities, Salaries and Benefits

    A cabin attendant's salary usually ranges between $650 to $1,150 per month (that's $7,800 to $13,800 a year). A floor supervisor might take home $1,300 or more a month. These figures do not include gratuities that the crew sometimes receive on top. Overall, housekeeping salaries aren't very high.

  20. Cruise Ship Salaries: How Much Do Workers Really Make?

    Salaries of cruise ship staff vary greatly depending on their position and level of experience, with the average salary of a cruise ship captain being $98,000 and the average cruise director salary being $58,887. Cruise ship waiters can make anywhere from $1,200 to $5,000 per month, while cruise ship doctors can earn between $7,500 and $12,000 ...

  21. FAQ: What Is Working on a Cruise Ship Like?

    1. Food service worker. National average salary: $22,930 per year Primary duties: Food service workers handle the preparation, storage and service of food and beverages for the guests on a cruise ship. These professionals also make food recommendations, help keep the kitchen clean and deliver food orders to guests.

  22. What are the roles and positions of the Human Resources department on a

    The Human Resources department plays a crucial role in the cruise ship industry, serving as the core of the company's onboard operations. Its main responsibility is to ensure the continuity of sustainable business operations while promoting a safe, fair, and equal treatment of all crew members. While some HR personnel may prioritize protecting ...

  23. Cruise Ship Job Descriptions

    Office Jobs (Land-based) If you want to work in the cruise industry but do not want to have a nomadic lifestyle, you can work in the headquarters of a cruise company. Employees of such companies get certain travel benefits. Office experience can help you if you decide to get a job on a cruise ship later.

  24. Man travels the world on a cruise ship for free after quitting ...

    A musician at heart quit his full-time job to travel the world on a cruise ship — and said he's loving the experience. Jack Nolan is a 33-year-old musician from Exeter, England, who started ...