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Sky Mobile international roaming FAQ

Sky Mobile customers can use their UK data, calls and text allowances in 55 overseas destinations for an extra £2 a day.

Which locations are covered by roaming on Sky Mobile?

Since Sky Mobile reintroduced roaming charges, customers can no longer roam for no extra charge outside the UK. However, you can roam for an extra £2 a day in the following destinations:

Aruba (Netherlands Antilles)

Australia (including Cocos Islands)

Bonaire (Netherlands Antilles)

Canary Islands

Christmas Islands)

Curacao (Netherlands Antilles)

Cyprus (excl. Northern Cyprus)

Czech Republic

French Guiana (French West Indies)

Guadeloupe (French West Indies)

Liechtenstein

Martinique (French West Indies)

Mayotte (French Territories in the Indian Ocean)

Netherlands

New Zealand

Reunion (French Territories in the Indian Ocean)

Saba (Netherlands Antilles)

Sint Eustatius (Netherlands Antilles)

Sint Maarten (Netherlands Antilles)

South Africa

St Barthelemy (French West Indies)

St Martin (French West Indies)

Switzerland

Turkey (incl. Northern Cyprus)

When did Sky Mobile impose roaming fees?

Since 3 May 2022, Sky Mobile has imposed a £2 daily fee on its large customer base who use their phones for calls, texts, and data outside of free WiFi networks while outside the UK. 

Previously, mobile companies were prohibited from levying additional charges when customers used their UK allowances in Europe. However, with the conclusion of the post-Brexit transition period, these restrictions no longer apply.

Sky Mobile’s Roaming Passport Plus

Sky Mobile customers using their devices in Europe and other specified countries will have the "Roaming Passport Plus" pass automatically activated and appended to their accounts upon making a call, sending a text, or consuming over 10MB of data, at a cost of £2 a day. 

The pass is valid for 24 hours, during which customers can utilise their inclusive minutes, texts, and data without extra charges. Sky will text to confirm the 24 hours have started and when the period is coming to an end. Subsequent passes will be triggered as customers reach the specified thresholds after the 24-hour pass expires.

In case of data depletion while roaming in a Passport Plus destination, users can tap into any unused data from previous months stored in their 'Piggybank.' However, the £2 daily roaming charge still applies.

If you want to avoid incurring charges for data usage abroad, you can disable data roaming by adjusting your phone settings to prevent automatic charges from your carrier.

Sky International Saver

Even with the £2 per day passport charge, it will still cost you to phone and text international numbers. If you wish to make calls or send texts to numbers outside of the UK Sky has the International Saver feature that Sky Mobile customers can add to their plans. 

Costing £3 a month, International Saver is designed to save money for those who regularly make calls to friends, family and colleagues around the world. Customers with the add-on pay reduced per-minute rates for calls to a group of countries including Australia, Hong Kong, the USA and Nigeria.

Usually, when you dial out to international numbers from your UK mobile you will face huge charges, with call costs of more than £1.75 a minute. Texting can also be expensive, with providers charging more than 40p a text depending on its destination.

With International Saver, you’ll pay just £0.05 a minute and either £0.06 or £0.10 a text to talk with anyone in any of the available countries listed above. 

For more information read Sky Mobile’s tariff guide .

What about roaming on Sky Mobile pay-as-you-go?

If you don’t want to buy the Roaming Passport Plus pass, you can pay as you go for data, calls and texts when you’re abroad. The cost of pay-as-you-go roaming varies depending on the destination, but it’s usually much cheaper than using your UK allowances.

Sky Mobile add-ons when roaming

When you’re in a Roaming Passport Plus destination, you have the option to purchase data add-ons, similar to when you’re at home.

The Roaming Passport Plus subscription, priced at £2 per 24 hours, will still be in place. So on top of that, a 1GB data add-on can be acquired through your Sky Mobile account for £6.

This data add-on remains active until the commencement of your next monthly billing cycle and you can purchase a maximum of 5 add-ons concurrently on a single account.

Additionally, you have the flexibility to use any data you have stored in your Sky Piggybank.

These provisions offer flexibility and convenience for managing your data needs while roaming with Sky Mobile in Roaming Passport Plus destinations.

Does Sky Mobile have a fair usage policy?

Luckily, Sky Mobile doesn't impose any specified fair usage policy for EU roaming at the moment. So, you can go ahead and use your monthly data allowance in any of the countries listed above, safe in the knowledge that it won't cost you any more than it would in the UK.

However, Sky T&C do state you cannot roam abroad for an ‘extended period of time’ and if you do you won't be able to buy any more Roaming Passport Plus 24-hour passes. 

Can you roam in the USA?

Since the start of the year, mobile network providers in the USA have discontinued their 2G and 3G coverage to pave the way for more advanced 4G and 5G networks.

Because of this, it's imperative that your phone is compatible with VoLTE Roaming, also known as 4G Calling abroad. You will also need to confirm that 'VoLTE' is activated in your device settings. Some 5G iPhones might have VoLTE enabled by default.

What to do before embarking on your trip to the USA

Many phones support VoLTE Roaming (4G Calling abroad) in the USA, including iPhone 7 and above running iOS 15 or higher, and Samsung S10 and above, as well as Samsung A series devices running Android 12 or higher.

To check compatibility your phone’s compatibility visit Sky’s Device Support page and then: 

Select your phone make and model.

Scroll down to the Specifications/Specs tab and navigate to/select Network.

Confirm whether your phone is compatible with VoLTE Roaming in the USA. A green tick or 'Yes (with Android 12 or higher)' beside 'VoLTE Roaming (works in the USA)' indicates compatibility.

If ‘VoLTE Roaming (works in the USA)’ is absent or marked with a red cross (X), your device is not compatible.

You also need to activate VoLTE in your device settings.

On iPhones: Go to Settings > Mobile Data > Mobile Data Options > Voice & Data > switch VoLTE on.

On Android devices: Navigate to Settings > Connections/Network & internet > Mobile networks > switch VoLTE on.

Can I roam outside the EU with Sky Mobile?

Yes, you can roam in most countries outside the EU with Sky Mobile.

But, if the country you’re visiting is not covered by Roaming Passport Plus, you will be charged an out-of-tariff rate, which varies depending on the country you are visiting. A list of the destinations covered by Roaming Passport Plus can be found here .

It is worth noting that the most you can be charged in a monthly billing cycle is £45. You can disable the roaming spend cap through your account’s settings.

For more information about Sky Mobile, including mobile deals and offers, check out its provider page.

Interested in switching to Sky Mobile?

Take a look at our best pay monthly deals from Sky Mobile today.

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giffgaff international roaming FAQ

If you're with giffgaff and you're travelling abroad, find out about any roaming charges or packages you could select with the network.

O2 international roaming FAQ

From 15th June, all existing O2 pay monthly, pay as you go and business customers will get inclusive roaming in 47 European destinations.

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Travelling abroad with Sky Mobile: Sky’s Roaming Passport explained

By Chris Barraclough

26th July 2017

Sky Mobile customers can now travel to 36 European destinations with total peace of mind, as their data, minutes and texts allowances can be used abroad at no extra cost. Here’s all you need to know about Sky Mobile’s Roaming Passport, including supported countries, how to activate the service, and what happens if you run out of data in a foreign country.

What happens when I travel outside of the UK with Sky Mobile?

That depends which country you’re travelling to. Right now, Sky is offering its mobile customers the ability to use their standard data, minutes and texts abroad at no extra cost, for 36 EU and EEA countries. This is the Roaming Passport deal , which was introduced in June 2017 as per EU regulations.

In other words, you can access the internet as you can at home, for checking emails, browsing websites, streaming media and more. Any data used will simply come out of your standard UK allowance. Calls and texts to mobiles and standard landlines within those supported countries will also come out of your standard allowance, while you also won’t be charged to receive calls.

If you’re travelling to a country outside of this group, then charges will apply. More on this later.

What about Pay As You Use customers? Are they covered by the Roaming Passport?

If you’re a Pay As You Use customer on Sky Mobile, you’ll be charged 10p per minute or per text when calling or messaging a mobile phone or standard landline within the supported countries. You won’t be charged if you receive a call or text message.

Which European countries are covered by Sky Mobile’s Roaming Passport?

The following is a comprehensive list of all of the countries covered by Sky Mobile’s Roaming Passport at the time of publication.

Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Cyprus (Northern), Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland (Republic of), Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Azores (Portugal), Madeira (Portugal), Reunion, Romania, Slovakia, Slovenia, Spain, Sweden.

Do I need to activate the Roaming Passport on my Sky Mobile account or do anything else before leaving the UK?

Roaming is automatically enabled for all Sky Mobile customers, so your mobile phone should work as normal when you land in a foreign country. Likewise, Roaming Passport is enabled for all users, with no further action required. You can just travel to any of the above countries and use your phone as usual and as long as you don’t go over your limits, you won’t be charged anything extra.

What about other countries? What will Sky Mobile charge me for using my phone everywhere else in the world?

Sky’s rates for other countries are competitive, although charges can of course stack up if you’re not careful. Head to the Sky Mobile travel tariffs page  for the charges incurred in every other country when travelling from the UK.

What happens if I use up all of my data allowance when abroad?

Don’t stress if you realise that you’re running low on data when outside of the UK. You have a few different options for topping up your data allowance, even when roaming. In fact, all of Sky Mobile’s usual top-up schemes work perfectly fine.

For one, any Piggybank data that you have saved up can be used abroad. That is, providing you have at least 1GB saved up in there. Check out Sky Mobile’s Piggybank page for more info.

Alternatively, you can simply buy a data add-on to give you more online time. These booster packages can be used in the supported EU and EEA countries without any extra charges. Just sign into your online account and choose ‘manage data’ to get started.

Is Brexit going to mean changes to mobile roaming charges?

Charge-free roaming is a new EU initiative, so it seems likely that Brexit will result in some changes to existing schemes. Of course, these changes all rest on the negotiations which are currently underway and we won’t know for sure until the UK leaves the EU what impact this move will have. Stay tuned!

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Sky Mobile launches Roaming Passport Plus so customers can use their UK data outside of the EU

Sky Mobile has today announced the launch of Roaming Passport Plus, so that customers can use the data in their UK plan when travelling abroad in selected non-EU destinations. Roaming Passport Plus means that for the set price of just £5 each day they use mobile data, customers travelling outside of the EU in the most popular destinations will be better able to manage their roaming charges with the ability to use their data as they would in the UK. Whether trekking through Thailand or exploring downtown New York, customers taking advantage of the plan will have access to Sky Mobile’s fastest available roaming speeds, just as they would at home. Roaming Passport Plus will be available in the 10 most-popular roaming destinations outside of the European Union:

• New Zealand
• South Africa
• Switzerland

With Sky Mobile’s Roll, any unused data at the end of the month is saved in a customer’s Sky Piggybank for up to three years, for customers to dip into when they need a little extra. Unused data in a Sky Piggybank can be used with Roaming Passport Plus in the same way as in the UK, ideal when you’re out sightseeing and not on a Wi-Fi connection. Liz Wynn, Sky’s Director of Mobile, said: “We’re making roaming even simpler by letting customers use their Sky Mobile data in far-away holiday destinations, from the USA to New Zealand. For just £5 a day, you can now browse freely with Sky Mobile knowing you won’t find any nasty surprises on your bill when you get home.” Roaming Passport Plus is available for all customers and will be automatically switched on when a customer uses data after arriving in one of the available destinations.  Each access period lasts 24 hours, after which a new one starts if they use more mobile data. Anyone who chooses not to use Roaming Passport Plus can simply turn data roaming off in their phone settings. Roaming Passport Plus builds on the launch of the Sky Mobile Roaming Passport in May, which lets customers on all plans use their data, calls and texts in European destinations at no extra cost. Calls and texts in Roaming Passport Plus destinations are charged as normal.  Full details of all Sky Mobile’s roaming charges and terms and conditions can be found at: http://www.sky.com/shop/terms-conditions/mobile For further information, please contact: Fever PR [email protected] Disclaimers Notes to editors Sky Mobile at a glance:  

• Roll: customers can redeem rolled-over data in 1GB increments. Data in Sky Piggybank expires after three years
• Mix: customers can switch their calls, text and data package at any time during their contract. Downgrades are effective in the month following selection

About Sky Sky is Europe's leading entertainment company, serving 22.5 million customers across five countries - UK, Ireland, Germany, Austria and Italy. The company has annual revenues of £12.9 billion and is Europe’s leading investor in television content with annual programming spend of over £6 billion. From exclusive partnerships with HBO and Showtime, to Sky Original Productions, Sky offers the best and broadest range of content along with the best viewing experience to suit each and every customer. Whether that’s through the multi-award winning next generation box, Sky Q, or Sky’s contract-free online streaming service, NOW TV, customers have access to the latest movies, drama, sports and kids entertainment wherever and whenever they like. This is all supported by Sky’s best in class customer service. Sky’s success is not just based on what the company does but how it does it. Named as one of the Top 10 Green Companies in the World by Newsweek, one of the world’s most recognised rankings of business’s environmental performance, Sky ensures its responsible business strategy is embedded right across the group.   Sky has over 31,000 employees and is listed as one of The Times Top 50 employers for women. Sky is listed on the London Stock Exchange (SKY).

Latest news

Sky Mobile roaming explained for international & EU countries

From 3rd May 2022, roaming in the EU with Sky Mobile will no longer be free. You will have to pay £2 per day for the Roaming Passport Plus to continue to use your allowance, covering most EU destinations and 11 countries outside the EU.

For all other countries, it’s possible to roam and use Sky Mobile, however you won’t have access to your regular allowance. Instead, you will have to pay separate roaming charges, which can be expensive.

Trains Moscow to Elektrostal: Times, Prices and Tickets

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Moscow to Elektrostal by train

The journey from Moscow to Elektrostal by train is 32.44 mi and takes 2 hr 7 min. There are 71 connections per day, with the first departure at 12:15 AM and the last at 11:46 PM. It is possible to travel from Moscow to Elektrostal by train for as little as or as much as . The best price for this journey is .

Get from Moscow to Elektrostal with Virail

Virail's search tool will provide you with the options you need when you want to go from Moscow to Elektrostal. All you need to do is enter the dates of your planned journey, and let us take care of everything else. Our engine does the hard work, searching through thousands of routes offered by our trusted travel partners to show you options for traveling by train, bus, plane, or carpool. You can filter the results to suit your needs. There are a number of filtering options, including price, one-way or round trip, departure or arrival time, duration of journey, or number of connections. Soon you'll find the best choice for your journey. When you're ready, Virail will transfer you to the provider's website to complete the booking. No matter where you're going, get there with Virail.

How can I find the cheapest train tickets to get from Moscow to Elektrostal?

Prices will vary when you travel from Moscow to Elektrostal. On average, though, you'll pay about for a train ticket. You can find train tickets for prices as low as , but it may require some flexibility with your travel plans. If you're looking for a low price, you may need to prepare to spend more time in transit. You can also often find cheaper train tickets at particular times of day, or on certain days of the week. Of course, ticket prices often change during the year, too; expect to pay more in peak season. For the lowest prices, it's usually best to make your reservation in advance. Be careful, though, as many providers do not offer refunds or exchanges on their cheapest train tickets. Unfortunately, no price was found for your trip from Moscow to Elektrostal. Selecting a new departure or arrival city, without dramatically changing your itinerary could help you find price results. Prices will vary when you travel from Moscow to Elektrostal. On average, though, you'll pay about for a train ticket. If you're looking for a low price, you may need to prepare to spend more time in transit. You can also often find cheaper train tickets at particular times of day, or on certain days of the week. Of course, ticket prices often change during the year, too; expect to pay more in peak season. For the lowest prices, it's usually best to make your reservation in advance. Be careful, though, as many providers do not offer refunds or exchanges on their cheapest train tickets.

How long does it take to get from Moscow to Elektrostal by train?

The journey between Moscow and Elektrostal by train is approximately 32.44 mi. It will take you more or less 2 hr 7 min to complete this journey. This average figure does not take into account any delays that might arise on your route in exceptional circumstances. If you are planning to make a connection or operating on a tight schedule, give yourself plenty of time. The distance between Moscow and Elektrostal is around 32.44 mi. Depending on the exact route and provider you travel with, your journey time can vary. On average, this journey will take approximately 2 hr 7 min. However, the fastest routes between Moscow and Elektrostal take 1 hr 3 min. If a fast journey is a priority for you when traveling, look out for express services that may get you there faster. Some flexibility may be necessary when booking. Often, these services only leave at particular times of day - or even on certain days of the week. You may also find a faster journey by taking an indirect route and connecting in another station along the way.

How many journeys from Moscow to Elektrostal are there every day?

On average, there are 71 daily departures from Moscow to Elektrostal. However, there may be more or less on different days. Providers' timetables can change on certain days of the week or public holidays, and many also vary at particular times of year. Some providers change their schedules during the summer season, for example. At very busy times, there may be up to departures each day. The providers that travel along this route include , and each operates according to their own specific schedules. As a traveler, you may prefer a direct journey, or you may not mind making changes and connections. If you have heavy suitcases, a direct journey could be best; otherwise, you might be able to save money and enjoy more flexibility by making a change along the way. Every day, there are an average of 18 departures from Moscow which travel directly to Elektrostal. There are 53 journeys with one change or more. Unfortunately, no connection was found for your trip from Moscow to Elektrostal. Selecting a new departure or arrival city, without dramatically changing your itinerary could help you find connections.

Book in advance and save

If you're looking for the best deal for your trip from Moscow to Elektrostal, booking train tickets in advance is a great way to save money, but keep in mind that advance tickets are usually not available until 3 months before your travel date.

Stay flexible with your travel time and explore off-peak journeys

Planning your trips around off-peak travel times not only means that you'll be able to avoid the crowds, but can also end up saving you money. Being flexible with your schedule and considering alternative routes or times will significantly impact the amount of money you spend on getting from Moscow to Elektrostal.

Always check special offers

Checking on the latest deals can help save a lot of money, making it worth taking the time to browse and compare prices. So make sure you get the best deal on your ticket and take advantage of special fares for children, youth and seniors as well as discounts for groups.

Unlock the potential of slower trains or connecting trains

If you're planning a trip with some flexible time, why not opt for the scenic route? Taking slower trains or connecting trains that make more stops may save you money on your ticket – definitely worth considering if it fits in your schedule.

Best time to book cheap train tickets from Moscow to Elektrostal

The cheapest Moscow - Elektrostal train tickets can be found for as low as $35.01 if you’re lucky, or $54.00 on average. The most expensive ticket can cost as much as $77.49.

Find the best day to travel to Elektrostal by train

When travelling to Elektrostal by train, if you want to avoid crowds you can check how frequently our customers are travelling in the next 30-days using the graph below. On average, the peak hours to travel are between 6:30am and 9am in the morning, or between 4pm and 7pm in the evening. Please keep this in mind when travelling to your point of departure as you may need some extra time to arrive, particularly in big cities!

Moscow to Elektrostal CO2 Emissions by Train

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Calls and texts to international numbers

To call or text abroad when you're in the UK, out of plan 'International charges' apply.

Check how much it costs in the ' International charges ' section of the Sky Mobile tariff guide .

• Picture messages (MMS) can only be sent to UK mobile numbers.
• A single text (SMS) is up to 160 characters long. Texts longer than this will be charged as 2 or more texts.

Got friends and family abroad?

Get discounted calls and texts from the UK and Roaming Passport Plus destinations to over 60 international landline and mobile destinations by adding our International Saver to your plan.

For the list of destinations and discounted charges, see the ' International Saver ' section in the Sky Mobile tariff guide .

Good to know: From 3 May 2022, the Channel Islands and Isle of Man will be included as part of your UK allowance.

Video conference or webinar apps (like Zoom)

If you use a dial-in option to join a video conference or webinar app, like Zoom, the call will be charged at the same rate as a standard call to that same destination. For example, if you're calling a USA number, you'll be charged for an international call from the UK to the USA.

Add or remove the International Saver

Go to My Account and sign in with your Sky iD. Then select the mobile number or SIM name you want to make changes to and scroll down to the 'International Saver'.

You can also change this in the My Sky app, just select the mobile number or SIM name you want to make changes to.

Once you've added it, the monthly charge will stay as part of your plan until you remove it. You can choose to change it whenever you like.

Can't make international calls?

If you can't make calls or send texts from the UK to international numbers, check you haven't reached your spend cap for this month. You'll have set your spend cap for any out of plan charges when you bought/activated your SIM.

To check your spend cap, go to sky.com/spendcap and sign in with your Sky iD.

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