Interview Guy

Travel Manager Job Description [Updated for 2024]

travel training manager jobs

In the era of global connectivity, the role of travel managers has become increasingly critical.

As the world becomes more interconnected, and business operations expand across borders, the demand for experienced professionals who can plan, execute, and manage travel arrangements grows more intense.

But let’s delve deeper: What’s truly expected from a travel manager?

Whether you are:

  • A job seeker trying to understand the core responsibilities of this role,
  • A hiring manager looking to define the ideal candidate,
  • Or simply fascinated by the intricacies of travel management,

You’ve come to the right place.

Today, we present a customizable travel manager job description template, designed for easy posting on job boards or career sites.

Let’s dive right in.

Travel Manager Duties and Responsibilities

Travel Managers are responsible for planning, organizing, and implementing travel plans for a corporation or an individual.

They are responsible for cost management, ensuring safety and comfort of the travelers, and making sure all travel operations run smoothly.

They have the following duties and responsibilities:

  • Develop and implement corporate travel policies
  • Negotiate contracts or rates with travel service providers
  • Provide advice on travel documents, insurance, import/export regulations etc.
  • Handle credit card programs and charges
  • Process T&E reports and handle reimbursements
  • Create and maintain relationships with vendors and service providers
  • Ensure compliance with company travel policy, procedures, and service quality
  • Book transportation, make hotel reservations, and collect payment/fees
  • Deal with occurring travel problems, complaints or refunds
  • Enter data into our software and maintain T&E records
  • Participate in educational opportunities & professional organizations in the travel field
  • Stay informed about travel industry trends and best practices

Travel Manager Job Description Template

We are seeking a detail-oriented and organized Travel Manager to join our team.

The Travel Manager responsibilities include managing corporate travel service providers, negotiating contracts and managing relationships with travel suppliers, planning and managing all travel arrangements for the organization, and developing strategies to improve travel programs.

Our ideal candidates have a strong understanding of the travel industry, excellent problem-solving skills, and an ability to negotiate effectively.

Ultimately, the role of the Travel Manager is to ensure all travel arrangements run smoothly and align with the needs and requirements of the company.

Responsibilities

  • Develop strategic policies and programs for corporate travel
  • Handle and oversee all travel arrangements and operations (air, lodgings etc.)
  • Manage relationships with travel agencies and vendors
  • Provide advise on travel documents, insurance, import/export regulations etc.
  • Ensure compliance in all aspects of travel procedures
  • Drive continuous improvement of travel programs

Qualifications

  • Proven work experience as a Travel Manager
  • Knowledge of international travel regulations, customs and currencies
  • Knowledge of T&E reporting and processing
  • Working knowledge of MS Office and CTM (corporate travel management) software
  • Excellent communication (oral and written) and negotiation skills
  • Well-organized and reliable
  • An analytical mind with strong business acumen
  • Customer-oriented approach
  • High school diploma or equivalent; Bachelor’s degree is preferred
  • Health insurance
  • Dental insurance
  • Retirement plan
  • Paid time off
  • Professional development opportunities

Additional Information

  • Job Title: Travel Manager
  • Work Environment: Office setting with options for remote work. Some travel may be required for meetings with travel suppliers.
  • Reporting Structure: Reports to the Director of Operations.
  • Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
  • Pay Range: $65,000 minimum to $85,000 maximum
  • Location: [City, State] (specify the location or indicate if remote)
  • Employment Type: Full-time
  • Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

What Does a Travel Manager Do?

Travel Managers are professionals who work for corporations, travel agencies, or as self-employed consultants.

They are responsible for planning, developing, and managing all aspects of travel for organizations or individuals.

They ensure that travel needs, such as accommodation, transportation, and special requirements, are taken care of, in line with the budget and preferences of their clients or organization.

Travel Managers often negotiate contracts with travel service providers, such as airlines, hotels, and car rental companies to secure the best rates and services.

They monitor travel trends and update travel policies accordingly.

They are tasked with handling travel emergencies, resolving travel issues, and ensuring the safety and satisfaction of travelers.

Moreover, they are expected to stay up-to-date with the latest travel advisories, visa requirements, and travel regulations.

Travel Managers may also be responsible for overseeing travel expenditures and ensuring all travel activities comply with company policies and legal regulations.

In some cases, they also have to plan and coordinate travel itineraries for individuals, ensuring a seamless and enjoyable travel experience.

Travel Manager Qualifications and Skills

Travel Managers must possess a wide range of skills and qualifications to effectively manage and execute travel arrangements and itineraries, including:

  • Strong organizational skills to manage multiple travel schedules, arrange transportation and accommodation, and ensure all aspects of business travel are taken care of.
  • Excellent communication skills for interacting with clients, travel agents, and vendors, as well as addressing any travel-related concerns or inquiries from employees.
  • Exceptional negotiation skills to secure the best rates and services from travel suppliers and vendors.
  • Understanding of travel regulations, customs and currencies to ensure compliance and advise clients.
  • Ability to work under pressure and multitask to handle last-minute changes to travel plans and respond to emergencies.
  • Financial acumen to manage budgets, understand cost structures, and achieve cost efficiencies in travel plans.
  • Problem-solving skills to swiftly tackle any travel disruptions or conflicts, and find practical and efficient solutions.
  • Knowledge of travel software and platforms to book flights, hotels, and car rentals, and to manage travel plans and itineraries.
  • Customer service skills to provide high-quality service to clients, understand their needs, and ensure their satisfaction.

Travel Manager Experience Requirements

A Travel Manager typically needs several years of experience in the travel industry or a related field.

Entry-level candidates often start in roles such as Travel Agent, Tour Guide, or Customer Service Representative in a travel agency, where they gain firsthand experience in coordinating travel arrangements and dealing with the common issues that arise.

Those with 2 to 3 years of experience may have developed their skills in communication, problem-solving, and organization.

They may also have gained a solid understanding of travel management software and industry regulations.

Candidates with 3 to 5 years of experience often move into roles such as Senior Travel Consultant or Travel Coordinator, where they hone their skills in negotiating with vendors, overseeing travel budgets, and managing corporate travel policies.

Those with more than 5 years of experience may have significant leadership and managerial experience, along with extensive knowledge of travel industry trends and the ability to build strong relationships with vendors and clients.

Such candidates are often ready to take on the responsibilities of a Travel Manager, such as developing strategic plans for travel, managing a team, and ensuring the company’s travel needs are met efficiently and cost-effectively.

They may also have experience with risk management and emergency response planning, which are critical aspects of this role.

Travel Manager Education and Training Requirements

Travel Managers typically have a bachelor’s degree in travel and tourism, business management, or another related field.

They need a strong understanding of the travel industry, including knowledge of various travel destinations, booking procedures, and travel regulations.

Previous experience in the travel industry or in a managerial role could be beneficial.

Proficiency in a second language can also be an advantage in this global industry.

Some positions, especially those in large corporations or specialized travel agencies, may require Travel Managers to have a master’s degree in tourism management or business administration.

There are various certifications available for Travel Managers, such as the Certified Travel Associate (CTA) or the Certified Travel Counselor (CTC).

These certifications may showcase a Travel Manager’s expertise in the field and commitment to ongoing learning.

Continuing education is also important in this role as travel trends, regulations, and technologies are constantly changing.

Hence, Travel Managers should stay updated through workshops, seminars, and industry conferences.

Travel Manager Salary Expectations

A Travel Manager can expect to earn an average salary of $81,437 (USD) per year.

However, the actual salary can vary based on factors such as professional experience, education, the scale of the employer’s business, and the location of the job.

Travel Manager Job Description FAQs

What skills does a travel manager need.

A Travel Manager should have excellent organizational and planning skills to coordinate various travel arrangements smoothly.

They should have strong negotiation skills to secure the best deals and prices.

Interpersonal and communication skills are also essential to liaise with clients, travel agents, and other service providers.

A good Travel Manager should also have a deep understanding of the travel industry trends, issues, and legal aspects of domestic and international travel.

Do Travel Managers need a degree?

A degree is not mandatory but is often beneficial.

A degree in business administration, hospitality management, or tourism can be particularly useful.

Additionally, many employers prefer candidates with experience in the travel industry or in a similar role.

The most important thing for a Travel Manager is to have a good understanding of travel arrangements, regulations, and cost management.

What should you look for in a Travel Manager resume?

When reviewing a Travel Manager’s resume, look for experience in managing corporate travel, including planning, booking, and coordinating travel arrangements.

They should have experience in negotiating with travel service providers and managing travel budgets.

Also, check for any relevant qualifications or certifications, such as a Certified Travel Associate or Certified Travel Counselor credential.

What qualities make a good Travel Manager?

A good Travel Manager should be detail-oriented and organized, with the ability to handle multiple travel bookings and schedules at once.

They should be good problem solvers, capable of dealing with any travel disruptions or emergencies quickly and efficiently.

Excellent communication skills are also important, as they need to liaise with various stakeholders and service providers.

A good Travel Manager should also have a passion for travel and a thorough understanding of the travel industry.

Is it difficult to hire a Travel Manager?

The difficulty of hiring a Travel Manager can depend on the specific requirements of the role.

For instance, if the position requires extensive travel industry experience or specific language skills, it might be more challenging to find the right candidate.

However, with a clear job description, competitive salary, and benefits package, and by utilizing various recruitment channels, it’s certainly possible to find a qualified and suitable Travel Manager.

And there we have it.

Today, we’ve taken an in-depth journey into the dynamic role of a travel manager .

It’s not just about booking flights.

It’s about orchestrating unforgettable experiences, one destination at a time.

Our travel manager job description template and real-world examples have given you the tools you need to set sail.

But why drop anchor now?

Go the extra mile with our job description generator . It’s your compass to precision-crafted job listings or tailoring your resume to perfection.

Every journey is a part of a larger adventure.

Let’s navigate that future. Together.

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The Editorial Team at InterviewGuy.com is composed of certified interview coaches, seasoned HR professionals, and industry insiders. With decades of collective expertise and access to an unparalleled database of interview questions, we are dedicated to empowering job seekers. Our content meets real-time industry demands, ensuring readers receive timely, accurate, and actionable advice. We value our readers' insights and encourage feedback, corrections, and questions to maintain the highest level of accuracy and relevance.

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What is a travel manager and how to become one

A travel manager is a professional who plans and arranges travel for an organization's employees. They set objectives, manage budgets and schedules, and prepare travel accommodations and itineraries. They also handle administrative tasks like preparing and processing travel documents, and negotiating contracts with travel vendors. Their role often involves working with suppliers and vendors, as well as coordinating travel arrangements for conferences and trade shows. They also manage daily administration and planning for military and civilian expeditions worldwide, and track and monitor expenses and policy compliance. They need to be up to date on industry trends and continuously seek new ways to improve travel operations and reduce costs.

How long does it takes to become a travel manager?

It typically takes 2-3 years to become a travel manager:

  • Years 1-2: Obtaining an associate degree in a relevant field, such as travel, hospitality, or business management.
  • Year 3: Accumulating the necessary work experience in areas like customer service, sales, and travel planning, while also receiving on-the-job training for about 3-6 months.
  • Salary $66,782
  • Growth Rate 20%
  • Jobs Number 4,078
  • Most Common Skill Booking
  • Most Common Degree Bachelor's degree
  • Best State Idaho

Travel Manager career paths

As a travel manager, you could take on a variety of roles in the future. For instance, you could become a general manager, overseeing a broader range of operations for a company, or a business development manager, responsible for finding new business opportunities. You could also move into sales roles like a senior business development manager or national sales manager. If you enjoy working with people, you could consider becoming an account manager or office manager.

Key steps to become a travel manager

Explore travel manager education requirements.

The educational requirements for a travel manager typically include a high school diploma, with many holding an associate degree in fields such as business, hospitality management, or management. Certifications such as Travel and Tourism Professional, Certified Travel Associate, or Certified Corporate Travel Executives can also be beneficial. According to John Smith, a travel industry expert, "A strong foundation in business and communication is key for travel managers, as they often coordinate complex itineraries and manage relationships with vendors and clients."

Most common travel manager degrees

Bachelor's

High School Diploma

Start to develop specific travel manager skills

Travel managers primarily focus on coordinating and managing travel for their clients. They cultivate relationships with airlines, hotels, and rental car services, interact with clients to understand their travel requirements, and make domestic and international travel reservations. They also generate monthly and quarterly reports, arrange travel logistics for trade shows and conferences, and coordinate vendor contracts. Negotiating travel supplier contracts, consolidating travel accounts, and managing corporate card programs are also key responsibilities. According to one expert, "travel managers are also responsible for developing, coordinating and supervising all land operations for international travel itineraries."

Complete relevant travel manager training and internships

Gain additional travel manager certifications.

Travel manager certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific travel manager certification, having one may help you stand out relative to other applicants.

The most common certifications for travel managers include Travel and Tourism Professional (TTP) and Certified Travel Associate (CTA).

Research travel manager duties and responsibilities

A travel manager's responsibilities include cultivating supplier relationships, booking travel reservations, and generating reports. They also coordinate logistical arrangements for conferences and trade shows, negotiate contracts, and consolidate travel commodities. Additionally, they are responsible for managing daily administration and planning for military and civilian expeditions, resolving customer complaints, and managing corporate accounts.

  • Negotiate fares and manage reservations for group participants using a limit budget and contract agreements with airlines
  • Arrange VIP travel on corporate jet and communicate with pilot to ensure efficient scheduling.
  • Handle VIP travel on corporate jet and work closely with pilot to ensure efficient time schedules.
  • Help with converting browser base implementation to a completely WPF implementation, resulting in thrice the speed and performance gain.

Prepare your travel manager resume

When your background is strong enough, you can start writing your travel manager resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a travel manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose From 10+ Customizable Travel Manager Resume templates

Travel Manager Resume

Apply for travel manager jobs

Now it's time to start searching for a travel manager job. Consider the tips below for a successful job search:

  • Browse job boards for relevant postings
  • Consult your professional network
  • Reach out to companies you're interested in working for directly
  • Watch out for job scams

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Are you a Travel Manager?

Share your story for a free salary report.

Average travel manager salary

The average Travel Manager salary in the United States is $66,782 per year or $32 per hour. Travel manager salaries range between $45,000 and $98,000 per year.

What Am I Worth?

How do travel managers rate their job?

Updated April 25, 2024

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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The modern corporate travel manager guide

All you need to know to become a corporate travel manager, the corporate travel manager job description.

  • Creating and implementing the company’s corporate travel policy
  • Overseeing all travel plans and travel arrangements
  • Managing and controlling the travel budget
  • Collating and utilizing data
  • Implementing the right plans to cover crises, security, and risk management while maintaining a duty of care.

How to become a corporate travel manager

1. get the right education and training, 2. learn gds, 3. start off on the right foot, 4. network, network, network, finally, hone these skills, 1. know the travel industry inside and out, 2. become a master communicator, 3. think strategically, 4. be well-organized, we value the opinion of our customers, and so we asked natalie marcantonio, office manager from quadmark what the key challenges are to becoming a corporate travel manager. check out what she said.

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Travel Manager Job Description

Travel manager duties & responsibilities.

To write an effective travel manager job description, begin by listing detailed duties, responsibilities and expectations. We have included travel manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Travel Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Travel Manager

List any licenses or certifications required by the position: RCDD, PMP, CPR, CTC, BLS, CTA, GTP, IOPP, CIPT, PMI

Education for Travel Manager

Typically a job would require a certain level of education.

Employers hiring for the travel manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Marketing, Education, Business/Administration, Hotel and Restaurant Management, Management, Finance, Accounting, Hospitality, Tourism

Skills for Travel Manager

Desired skills for travel manager include:

Desired experience for travel manager includes:

Travel Manager Examples

  • Microsoft Word (.docx) .DOCX
  • PDF Document (.pdf) .PDF
  • Image File (.png) .PNG
  • Perform random audit analysis on employee expense reimbursement claims following established corporate policies and department operating procedures
  • Perform necessary research and analysis using various tools
  • Resolve all outstanding audit issues timely and accurately in order to complete the process
  • Determine whether to apply additional auditing techniques on a case-by-case basis where suspicious or fraudulent activity is suspected
  • Provide training to internal clients in complex processing and/or problem resolution
  • Assist employees with reconciling their AMEX accounts
  • Responsible for market analysis to understand industry trends and best practices in the Travel program and to ensure best practice implementation
  • Influences business groups to address key opportunities for demand management savings by using spend information and category metrics
  • Works with business groups to ensure supplier and policy compliance
  • Manages escalations on behalf of suppliers and users to ensure successful resolution
  • Previous experience in operations and/or analysis a must
  • Experience in corporate travel & expense management is preferred
  • Experienced in creation, negotiation, and administration of contracts and corporate credit card programs
  • Knowledge of leading industry travel tools, , Concur, Amadeus, preferred
  • Markets preferred suppliers through a multi-pronged communication strategy
  • Manages supplier relationships, addressing service and quality issues
  • Formulate, implement and execute regional PR plans to generate awareness and maximize exposure with positive coverage of company's luxurious line of business
  • Lead the CSR project and also drive the crisis management plan
  • Develop, lead and execute all aspects of email newsletter and marketing campaigns, from creative/content through deployment
  • Support the testing and development of new email capabilities including segmentation, personalization, recommendations, and creative improvements
  • Influence product and offer selection, messaging strategy, and targeting based on prior campaign performance
  • Become the subject matter expert on email campaign operations – distribute, communicate and apply best practices and learnings to continually improve results
  • Demonstrate a strong knowledge of external competitor activity and market trends to recommend process and overall program enhancements
  • Analyze web analytics and email metrics to discover trends and identify opportunities for growth
  • Create, develop and test new user acquisition and retention strategies
  • Analyze employee travel and expense cost trends and drivers
  • Review and maintain Tour Operator trip revenue data in reservation system
  • Coordinate and supervise all Lodges revenue including billings, Lodge set up and room reservation revenue
  • Work with Travel management to manage all department expenses
  • Work with finance management to develop and monitor cash flow projections
  • Manage department purchasing, reviewing and ensuring accurate coding of all P-card transactions
  • Help develop other accounting procedures and processes for Marketing and other expense management
  • Identifies areas of non-compliance with company policies and communicates with appropriate parties in a timely manner
  • Oversee administrative processes and determine ways for improvement
  • Manage and negotiate with brokers and third party solution providers, , certain vendors to take advantage of volume discount programs
  • Develop and implement a comprehensive communication strategy for travel and expense policies, maintaining relevant communication internally
  • Processes expense reports and related duties
  • Processes credit card requests And ensure that credit cards are integrated with expense management Liaison with Travel Services provider on a regular basis and ensure excellent service levels
  • Work with Human Resources regarding needed emergency travel resources
  • Coordinate travel insurance programs with travel services
  • Continuously improve processes and programs for ease of employee, gathering business intelligence, creating efficiencies and reducing costs
  • Multi lingual capability – Mandarin / English (spoken and written)
  • Flexible and presentable
  • Coordinate with Marketing team to review all Catalog and digital expenses and monitor budget for Marketing
  • Assist supervisor/ Travel management with budgets and forecasts
  • Manage financial accounts in coordination with Corp Finance, including monthly financial statement reporting, monthly and YE close accruals and journal entries
  • Prepare Variance analysis for monthly assessment of revenue and expense compared to forecast
  • Assist in preparation of analysis and strategic planning as needed
  • We are looking for a manager to work across multiple functions with the Loyalty Solutions business across the customer journey
  • Manage the expectations of the client (internal and external) with regard to project objectives, deliverables, timeframes, by understanding the key business drivers and their
  • Management of key strategic external partner relationships, focusing on growing and expanding our best in class travel loyalty program
  • Responsible for the performance of the portfolio with the goal of achieving profitable growth cost optimization
  • Monitor competitive landscape and explore new travel product constructs to identify current and future consumer needs and business opportunities
  • Responsible for conducting analysis (KPIs in travel patterns, client behaviors and partnership financial performance) providing insight for portfolio/program improvements and opportunities
  • Lead both internal and external quarterly and annual business reviews contribute to building out strategic plans through the annual planning process
  • Improve the client experience by recommending initiatives to streamline processes, adding additional functionality and improving call center servicing
  • Work across business lines (Operations, IT, Marketing, Credit Cards, Procurement, Legal, Digital) to ensure that activities relating to the performance and management of the portfolio are operating in the most optimal way possible
  • Work closely with Product partners to understand client needs and develop strategies to address these needs
  • Knowledge of the Concur system and the reporting tool, Cognos
  • The Finance Manager will manage Tour Operator & Lodge revenue reporting and analysis
  • A minimum of 4 years’ experience in group travel management
  • Must understand air, hotel, and shuttle contract verbiage and can negotiate to meet the needs of the event
  • Loves travel!
  • Travel demand model development, staff supervision, client interface and marketing for new projects experience
  • Maintain and own the Bank’s online applications
  • Assist third party firms with the configuration, maintenance and future rollout implementations
  • Oversee the day to day T&E operations
  • Ensure system is running properly and address issues promptly
  • Handle business and management ah-hoc queries and requests
  • Assist third party firms with the configuration, maintenance, and future rollout implementations of the T&E system
  • Advise and communicate all Service updates with new features and benefits of the product
  • Implement new features once presented and approved by senior management
  • Act as a liaison with Corporate Credit Card provider for all credit card support and maintenance
  • Manage the selection process, negotiations and risk mitigation, in partnership with Juniper legal, of travel, corporate card, meetings & events contracts (Airlines/transportations, hotels, card providers, event/production management, registration providers, venues)
  • PE or AICP as applicable
  • Business travel product technical and operational knowledge, including the Concur product suite
  • Excellent understanding of travel management company operational processes and systems
  • Experience in delivering technical training is an asset
  • High degree of proficiency with data analysis and business process design
  • People management experience (2/3 years time)

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IMAGES

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  9. Travel Manager Job Description [Updated for 2024]

    Travel Manager Salary Expectations. A Travel Manager can expect to earn an average salary of $81,437 (USD) per year. However, the actual salary can vary based on factors such as professional experience, education, the scale of the employer's business, and the location of the job. Travel Manager Job Description FAQs

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    It typically takes 2-3 years to become a travel manager: Years 1-2: Obtaining an associate degree in a relevant field, such as travel, hospitality, or business management. Year 3: Accumulating the necessary work experience in areas like customer service, sales, and travel planning, while also receiving on-the-job training for about 3-6 months.

  12. How to become a corporate travel manager

    1. Get the right education and training. While it is not unheard of to get a corporate travel manager job with a high school diploma and the right know-how, you increase your chances by having the right college degree. This includes a bachelor's degree in areas such as tourism, travel, and hospitality. A master's degree in the travel ...

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  14. Travel Manager Job Description

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  16. Assistant Women's Soccer Coach in Cleveland, OH for Ursuline College

    Summary Ursuline College is seeking candidates for an Assistant Soccer Coach. Ursuline College is a member of NCAA Division II and the Great Midwest Athletic Conference (G-MAC). This is a 12-month full-time position, however, during the summer months, there are only limited hours. Position reports to the Head Soccer Coach and starts August 1, 2024.