global travel ltd

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Global Travel International   Reviews

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Horrible company

Horrible company! This company is a scam! They do nothing for you! And I would've cancelled my membership immediately after I was charged however, it was impossible to get in touch with anyone & no one would respond to my calls or emails. They do not do what is promised. I did not receive any discounted trips or even hotel rates. The rates are their site are more expensive than hotels.com. No one should ever sign up for their membership, the commission is very minimal and takes forever to be paid out. They should be put out of business. I wish I had read the complaints on this site before I joined the site. Such a huge disappointment!! So sad that a company can be able to take such advantage of people. This company's membership is USELESS!!

Date of experience : November 01, 2023

Daughter travelled to New Zealand with Global Travel

When my daughter L. said she was going to New Zealand for a year (from Ireland) on her own, I was very concerned. She said she was organising her trip through Global Travel. Global Travel organised the flights to New Zealand via San Francisco, the stopover visa in the USA, her accommodation in Auckland, someone to meet her in the airport in Auckland and drive her to her accommodation, a four-day site-seeing trip in Auckland, and an interview. We are now nearly a week later. Everything that Global Travel said they would do has occurred. L. had the interview and got the job. There is no amount of money that can buy this peace of mind for a parent. Thank you so much Global Travel.

Date of experience : March 10, 2023

Joined, still a member and would join again

Joined them as a travel agent years ago as I travel quite a bit (not during covid). I get travel agent discounts (hotels, cars, and cruises not on airlines). Their travel agent rates are usually much better than I can find elsewhere online. Commission have always been paid on time for me when I book for others. The are the oldest in the home based space. Also like you can call up to make reservations and get help with your bookings.

Date of experience : May 20, 2021

Several Issues...

The wait on the phone for customer service is ridiculous...call backs are rare....customer service on the management level is lacking...customer service hours should be longer. Pay is not timely....exceeded 30 days and I got tired of checking. Still don't know if I have received anything. On a brighter note... There are some decent customer service agents. I finally got a manager to correct an ongoing issue and go beyond. The system is easy to navigate. Hope this helps!

Date of experience : August 04, 2017

I had book 4 clients to BB Barbados …

I had book 4 clients to BB Barbados april 25, 2017. I turned in the commission sheets after the trip. I have been getting the run around such as, being transferred to different people in the GTI, person I was talking to, I was told she was not working there at GTI, emails that was sent regarding this matter, came back to me . There was no one who answered my questions regarding this matter. also I ordered Thank you cards, and never got product or money back. It makes me sort of scared to try to book anyone for trips, flights, because I am not sure GTI will honor the bookings. R. Allen, ITA

Date of experience : August 07, 2017

Stay away! They are scammers!

They promise you everything and anything just to trap you in! They advertise fake photos of food where their food tastes and looks sh**, they advertise nice attractions what are closed already for years, they advertise beautiful rooms and they actually smell of damp! Don’t trust them!

Date of experience : August 17, 2022

Very difficult to get responses to questions or issues

I never get replies to emails I send with issues, and when I call with an issue, it takes forever for someone to respond. Very dissatisfied with the customer service. Also very displeased with how long it takes to get commissions paid. It seems to drag out for 6+ months, and then I'm told if I cancel my membership I will forfeit any unpaid commissions, regardless of how long ago they were earned. Then I keep getting offers to upgrade the membership for more money - it seems like a scam at this point. The hotels on the website tend to be ones I've never heard of and I can usually get better rates on my own by going directly to the hotel or through a different booking website.

Not a company to engage with

Impossible to reach GTI support staff at any level. They do not respond to voice mail or email requests. You are put on multiple holds, often disconnected. They do not pay their commissions owed to agents citing non payment from sellers which is a total scam. Properties such as Fairmont, Hertz pay their accounts. This company goes by various other names, Globaltravel.com, Valu-pass.com, Gtimemberships.com, Globaltravelworks.com and Infovpass.com. DO NOT DO BUSINESS WITH ANY OF THESE COMPANIES, AND DO NOT GIVE THEM YOUR CREDIT CARD NUMBER!!! They make fraudulent, unauthorized charges, one being renewing memberships over a month before they expire at escalated rates. Afterr literally hours of attempting to reach someone at GTI, you get responses from them saying they created a policy, without notifiying you, that you have to cancel between certain dates. Huge staff turn over.

Date of experience : August 06, 2017

I'm not happy with the membership i got …

I'm not happy with the membership i got and have had to jump thur hoops to get information and learn the website! and there have been no discounted fares at all for me to continue paying the amount each year for this service!

Date of experience : August 05, 2017

No valid communication

I joined this company as an agent. I was immediately transferred to US status. Software out of date. Amateur type so called training. No or very little communication. I cancelled my membership but one year on they have charged me £140+ and get away with it because they have my bank details. Absolutely horrible company , indeed are scammers !!! I've had to close my bank account t of 42 yes because of this .

Date of experience : March 25, 2018

I joined Global Travel International …

I joined Global Travel International almost one year ago. I explained multiple times to multiple people within the company that I was unable to see their training videos and asked what I could do to see them in another way, or if someone could help answer questions I had. Months later, still no help. Constantly, getting "well let me see what I can do and I'll get back with you" or "well who did you speak with" and after I respond, they never respond back. I've lost multiple customers because I did not know what to do. I've not received one sale and it's quickly approaching one year with the company.

Worst customer service and hold tIme …

Worst customer service and hold tIme ever. My website was suspended and explain why just that it was cancelled before I actually cxl my memebership. I CALLED LEFT NUMEROUS message and no return calls. Will NEVER REFER anybody to this company to work or purchase from

I made a hotel reservation using this scammer company. They took my money and send me a confirmation e-mail stating that my book has been booked. A few weeks, later when I arrived to the hotel, they did not have the book reserved. All they did was apologize... truly ridiculous and would not recommend them to anyone. Shame on you for not taking care of your customers and only worrying about profiting. I will never use you again.

Date of experience : May 06, 2022

unhappy agent

I am one of the agents I have called 4 to 5 times to try to get the website fixed so I can use it to book reservations for customers and they've never fixed it and they don't return my calls!!!

I would give zero stars if I could

I would give zero stars if I could. I had a horrible experience with this service. I expressed that at te time and they were unsympathetic and even less helpful. As a result I never used their service again. Since then I have been bombarded with unwanted phone calls and emails. I have asked countless time to be removed from the contact list yet today I was sent an email asking for a review. So to summarize GTI it is a horrible service, their customer service is worse than Comcast, and they are an overall nuisance

Absolutely a SCAM

Absolutely a SCAM. You won’t receive or be able to track commission. Customer service reps are mean, unprofessional and lack knowledge. I have over $6000 in trips booked and won’t receive a dime BUT this company will. For a $4500 I was only going to receive $145 that I have to wait 3 months for.. I will have paid more to be a member that what I will ever receive

Date of experience : August 03, 2022

Do not join

Do not join. We signed up for their advertsied $1 silver package month trial.Not only did they take out the $1 but proceeded to almost immediately take out 15 times that from our account. No communication on our refund or acknowledgement even though we have contacted them numerous times. Necessary government agencies will be notified with evidence.

Date of experience : April 03, 2019

Reply from Global Travel International

Hi Lexy, Sorry about your experience with our program. We're upfront in regards to the billing process. You agreed to a 3 day trial with a $19.99 monthly fee. We do a pre-authorization of $19.00 to your credit card as stated on the terms & conditions on the site. Our records show that you spoke with our member team today and we released the pre-authorization on your account. If you're ever interested in saving up to 70% off your travel in the future, please feel free to give us a call. Thanks, Management

To have access to different Global …

To have access to different Global Travel databases it cost, it appears this travel agent is more about the money than customer service, plus I couldn't set up my web page the way I wanted to. Will not renew my membership in December.

Date of experience : November 19, 2017

Dont know what has changed with this …

Dont know what has changed with this company, but my dad loved them before he died, and I decided to keep it going but their customer service has gotten really terrible, not sure if its because I don't do the numbers he did or what... but I have had three groups decide to book elsewhere because of the amount of time it takes for me to even get group pricing...

Date of experience : August 23, 2017

Independent Travel Agent with this company.

I recently became a travel agent with this company and I will not be renewing my membership. The hold time is terrible for customer service and after you hold for 30 minutes the phone hangs up, which you have call and ask for another department to transfer you to existing members. In addition I have yet to receive any of my commission on any of my bookings that I have booked over 6 months ago. In all honesty I read the reviews before I signed up, but the reviews were 50/50, so I decided to give them a chance. What a mistake. They only care about pitching you different levels which make you spend more money.

Global Travel is a full service travel agency recognized for providing world class service and value in support of our customer’s travel needs. Our focus is to develop and sustain long term relationships by exceeding our customers expectations.

Below are some of the many services we provide our clients:

• Leisure Travel Planning
• Incentives, Meetings and Group Planning
• Corporate Travel Planning
• Local Guides and Drivers
• Personalized 24 Hours Emergency Assistance
• Private Air Charters
• Travel Insurance
• Medjet Medical Assistance
• Cellular Phones with Worldwide Calling Plans
• Visa and Passport Services
• Virtuoso Added Value Benefits & Voyage Club Membership

Local knowledge, global expertise

Working together, for one another, one global community.

We work together

One information source

We share knowledge

One platform

Everything in one place

Become a partner

We help each other

A community that takes you places

We’re a community of local experts, working together to deliver an all-in-one global travel solution.

How do we get you the support you need, where and when you need it? We combine industry-leading technology with local expertise and a global reach.

A truly global travel program

A truly global travel program is about bringing your business together through global solutions and consistencies across all areas. This includes aspects such as user experience and excellent customer service, SLAs and centralised contracting, accurate and timely global data, traveller tracking, mobile technology, and global profile solutions. 

All of these are underpinned by our strategic global account management with a focus on delivering savings, efficiencies and fostering long term partnership strategies.

Our promise to our clients is to combine all the above with the absolute focus on customer service by placing travellers, bookers and key stakeholders at the centre of One Global.

Consistent where it counts:

One reporting – global data consolidation, one tracker – global duty of care, one mobile – shared experience mobile app, one profile – global profile solution, one portal – global traveller portal, global sla’s, global account management, global contract management, different where it matters:, best in market booking technology, local market expertise and support, local language, local billing.

We are One Global

With you, wherever you need to be..., servicing over 22k clients globally, over 2 billion collective global buying power, a rewarding program. built with partners - for partners, how do you, our partners, benefit from joining the one global community, one global - services.

At One Global we’re determined to support our partners to ensure their success. Our community has access to a broad range of solutions from global hotel bookings to consulting services expense management and business travel management. If this isn't enough you’re invited to regular meetings and events around the globe to ensure that you’re always up to date with the latest industry happenings.

One Global - Information

One Hub is THE all-in-one global corporate travel management community all conveniently accessed via a single platform. We combine the best local knowledge with global reach and state-of-the-art technology to provide you with everything you need when and where you need it.

One Global - Rewards

When you join the One Global community you are able to reap the rewards (literally)of joining the One Global Partnership. Go global but get local. We knowledge share giving you access to local knowledge and expertise on a global scale. We also offer access to preferential rates on hotel and travel booking rebates on hotel programmes and a pass-through cost principle so you pay what's fair.

What's included?

Global delivery of leading technology backed by local expertise., one tech suite.

Here to support you.

We work together.

One global support team

Global and local experience.

We share knowledge.

By partnering with us you’ll be provided with global delivery, using industry-leading technology backed up by the finest local knowledge

151 Lorong Chuan #04-08 New Tech Park (Lobby H) Singapore 556741 MRT Station: Lorong Chuan

Opening Hours: Monday – Friday: 8.30am – 6.30pm

Drop us a message

Corporate travel.

+65 6226 0960 [email protected]

Leisure Travel

+65 6226 3611 [email protected]

Business Events & Exhibitions (BEE & MICE) and Destination Management

+65 6226 3633 [email protected]

About Our Company

Hi. we’re global travel assistant..

About our company : Global Travel Assistant Ltd. is a technology company that leverages an innovative global communication platform with its own network of multilingual human services to create both white label and custom solutions in the travel, education, and language industries.

Since it’s inception in 2014, Global Travel Assistant has

• Released its own app - Tripper "The World's Local Assistant"
• Partnered with China’s largest and most profitable travel companies —� QuNar , Ctrip
• Provided numerous custom software solutions  to other business
• Helped large� partners  like Starwood, Canon, and Microsoft enter into China, Taiwan, and Japan

With offices in Taipei, Beijing, Tokyo, and Myanmar, Global Travel Assistant is an international enterprise with strong Asia focus and particular strength in the Chinese, Taiwan, and Japanese markets. Global Travel Assistant also works together with its sister companies� Net Marketing  (SEO, localization, business development) and OSBAY  (Outsourcing solutions) to help businesses enter Asia using the full effect of its software, human power, deep business relationships, and years of experience.�

Global Travel Investments

Investing in Creativity and Innovation

Global Travel Investments Limited is chaired by Mike Howarth who was also the founder of the award- winning Routes events and the Airport Strategy & Marketing consultancy (ASM). Mike was Hub Development Manager for Business Air/Lufthansa and prior to that the Head of Scheduled Air Services for Manchester Airport. GTI is a worldwide operation UK based company, specialising in Aviation Training, Networking Events & Summits. With a range of projects in the fields of air transport and travel, owning 4 World Congresses : Air Service , Airtaxi , Green Airliner and Spaceport . Usually, these are start-up or highly innovative concepts

GTI'S HEADQUARTERS BUILDING, ENGLAND 

• Business model

Agency partner

Enjoy 1.000.000 Hotels and Apartments all around the world

Hotel Partner

Expose your product to 20.000 travel agencies worldwide

Get a FREE Full Admin Control Booking System

(White Label)

Go Global Travel is an innovative B2B Hotel and Technology provider established in 2000. Our 20.000 client partners benefit from 1.000.000 Hotels and Apartments in more than 70.000 locations around the world. To support all our products, we have 18 multilingual offices around the globe offering high level of services worldwide.

Go Global Travel offers a variety of products to suit you and your client's needs.

Hotels & Apartments

FLIGHT TICKETS

PRIVATE TRANSFERS

At Go Global Travel, customer care is the core foundation of our entire business.

24/7 Customer care

Multiple local languages support

Local presence and personal relationship

A technological powerhouse within the travel industry.

In-House Tech Team

Technology Connectivity

Our booking engine

Full Admin Control Booking System

How to work with us.

• B2B Booking system Request your login now
• API Maintain your full brand integrity and connect with us via API. You can choose from 65 top software companies from all around the world that are directly connected to our system.
• White Label Take advantage of our top of the line B2B online booking tools with your OWN branding and OUR full inventory for FREE.

Why work with us

• Dynamic and competitive pricing based on content aggregation.
• Excellent broad and last-minute availability.
• Innovative technology platform with connectivity options and in-house tech support.
• Flexible client oriented financial tool, multiple currencies and credit options
• 24/7 customer service in 14 different languages
• Local presence and personal approach from dedicated Account Managers.

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GLOBAL TRAVEL LIMITED

Company number 12907489

• Company Overview for GLOBAL TRAVEL LIMITED (12907489)
• Filing history for GLOBAL TRAVEL LIMITED (12907489)
• People for GLOBAL TRAVEL LIMITED (12907489)
• More for GLOBAL TRAVEL LIMITED (12907489)

Next accounts made up to 30 September 2023 due by 30 June 2024

Last accounts made up to 30 September 2022

Confirmation statement overdue

Next statement date 24 September 2023 due by 8 October 2023

Last statement dated 24 September 2022

Nature of business (SIC)

• 99999 - Dormant Company

[email protected]

• 01483 545780

Get in touch

St Andrew’s House, 

Woking, Surrey

General Enquiries

For general business enquiries about The Global Travel Group, you can contact our friendly team via phone or email.

Call Us : 01483 545 780

Joining Enquiries

For any queries related to joining The Global Travel Group as a member, our Recruitment Team is waiting to speak to you.

Call Us : 01483 545 782

MON-FRI 09:00 – 17:30

Contact us today, we are always happy to help!

If you would like to find out more, why not contact us to arrange a telephone consultation with one of our friendly team of experts.

The Global Travel Group Ltd, a company registered in England and Wales under Company Registration Number 2774722.

useful links

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