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Top 5 Free Online Travel & Tourism Certificate Courses 2024

• By Dipayan Mondal
• Updated On February 27, 2024

The travel and tourism industry is one of the biggest industries, and its markets are highly saturated, with constantly falling profit margins on the one hand and fast-changing needs and customer demands on the other.

It seems that the growth of the industry has reached its environmental, social, and economic limits, where boundaries can no longer be expanded. Products and services in tourism are becoming more similar and exchangeable. The tourism industry is predominantly organized in a traditional way.

The development of ICTS (Information and Communication Technologies) , especially the Internet with its revolutionary impact on the value creation of companies, has resulted in an enormous increase in the literature about how economies and businesses have to be managed in view of a global paradigm shift.

The fundamental considerations of integrating customers into corporate processes have attracted a lot of attention among academics.

In the scientific literature, it is widely recognized that service innovations have been handled with kid gloves. The literature focusing on Co-creation in tourism mainly discusses the generation of personalized customer experiences in service.

5 Best Free Online Travel and Tourism Management Courses

A list of free online travel courses with certificates:

#1. Sustainable Tourism: Society & Environmental Aspects

From: Coursera

This online travel course is in the top 10 best online courses ranked by Class Central and is a part of the professional certificate program in tourism.

This course will take approximately 6 weeks to complete, and it’s a self-paced tourism course, which means you can complete it according to your own time frame. And this course has already been taken by 33,993 students on Coursera.

This is an introductory-level tourism course; you will get introduced to tourism from an all-around perspective, the brutal effect of the Corona outbreak on the tourism industry, and how to recover from it through sustainable practices.

If you work in the tourism industry or are a fervent traveler, then you should enroll in it and learn the science-based understanding of what tourism does to our living environment, our behavior, and our cultural inheritance.

What you’ll learn from this course:

• Learn to view tourism as a complex social and environmental phenomenon.
• An overview of global tourism development in its historical context
• Learn ways to distinguish differences in the social study of tourism.
• Learn how to conceive of the sheer size and systemic development of tourism.
• Learn to analyze the mutual relationships between tourism and the environment.

Certificate of completion: Yes

Course Duration: Approx. 14 hours

Course difficulty: Beginner levels

Rating: 4.7/5 stars

Enrolled students: 33,993 students

Enroll in this Course>> [Most Recommended]

#2. Learn Everything About Tourism

From: Skillshare

This online course describes the core areas of tourism management, like strategy, finance, digital marketing, operations management, and digital transformation and innovation.

This travel and tourism online course is a great and huge opportunity for everyone who is interested in building their skills and quality knowledge in the tourism industry.

This course format is 100% online and available in the English language.

• Different concepts related to strategy and its implications in tourism: Competitive strategy, competitive advantage, and corporate strategy
• Basic concepts and tools in financial accounting and its mechanics
• Big data and its importance in the travel sector
• The importance of operations management in business financial performance and sustainability in the tourism industry
• Digital transformation and innovation for the tourism industry
• How marketing is changing and what tools you can use in the domain of digital marketing

Course Duration: 1 hour, 38 minutes

Course difficulty: For all levels

Enrolled students: 58 students

Enroll in this Course>>

#3. Travel Management Course (Skill-Based)

From: Udemy

This #1 tourism course is available with a certificate from Udemy . And this online course will teach you all about the travel and tourism sectors.

The tourism industry always helps to build a wide range of businesses and keeps entire communities afloat and prosperous.

This industry is the busiest in the world, with 300 million jobs globally. So enroll in it today and learn more about the tourism industry.

• Definition of national and international tourists as provided by major tourism and intergovernmental organizations
• Sectors of the tourism industry also learn how to gain direct and indirect employment within this industry.
• A deep explanation of tourist attractions and the importance of amenities to maintain the popularity of tourist resorts
• Technical skills to really survive in this industry.

Course Duration: 2.5 hours

Rating: 4.4/5 stars

Enrolled students: 1,417 students

#4. Becoming a Successful Travel Agent

This is the best online travel agent course to analyze the entire tourism business environment and also manage the process for a very fast reaction to the market segment.

Recognize different types of planning to use and fulfill knowledge in the implementation of a tourism company and develop effective strategic leadership.

In this online travel and tourism certificate class, you’ll learn about strategic planning in the travel and tourism industries. This course will also give you the exact practical knowledge that is most important in the tourism industry.

And it’s very helpful to analyze the tourism business environment and identify the scope of new opportunities in the national and international tourism markets.

• Learn to analyze the tourism business environment, manage organizational processes, and quickly react to the changing market environment.
• Learn to recognize components of strategic planning and use the acquired knowledge in the implementation of tourism company strategies and the development of effective strategic leadership.

Course Duration: 1 hour

Rating: 4.5/5 stars

Enrolled students: 420 students

#5. Diploma in Hospitality and Tourism Management

From: Alison

This is a free online short-term tourism management course that will help you explore career opportunities for qualified students who are really passionate about tourism and hospitality.

Through this course, you will learn about the entire field of tourism and hospitality management. This course will discuss the historical aspects of the tourism industry. After that, we will learn to study the career opportunities in airlines, cruises, and travel agencies .

Also, learn about the different travel destinations, the appeal of warm weather, the appeal of beaches to tourists, and the types of tourist cities, which include historic, modern, and hybrid.

Then you learn the technical skills that are required in the tourism industry and also discuss hospitality management and the functions of different hotel departments.

Learn about restaurant planning, organizing the kitchen menu planning , and designing. And last but not least, you will learn about personal hygiene, food safety, and the food handling process. You will learn how to manage kitchen accidents, including staff safety, when working with different types of equipment .

• Introduction and Definition of the Tourism Industry
• Historic travel patterns of the modern tourist industry
• Outline the sectors of the tourism industry.
• Describe the role of travel agencies.
• Characteristics of the Hospitality Industry
• Classification of hotel departments.
• Define the food and beverage departments of a hotel.
• Health and Safety procedures as applied to the hospitality sector
• Define the customer types and different marketing aspects.

Course Duration: 10–15 hours

Enrolled students: 23,162 students

These free online courses offer a comprehensive understanding of the industry’s intricacies and its significance on a global scale.

From sustainable tourism practices to the nuances of strategic planning, these courses cater to both beginners and professionals in the field, covering an array of essential topics.

With comprehensive content and certification, they present a remarkable opportunity for those passionate about tourism or seeking to enhance their skills in this dynamic industry.

• Read next: 9 Best Free Online Courses for Hospitality Management

Dipayan Mondal

Dipayan is the author of this blog. He completed his hotel management degree from GNIHM, Kolkata. And he is very passionate about the hospitality industry. And right now, he is working as a successful hotelier in a 5-star hotel.

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15 Free Online Tourism Courses With Certificates

By Thaddaeus

Have you been looking to get into tourism but lack the skills and knowledge? Well, do you know skills in tourism can be acquired online? Let me show you! Curated in this blog are 15 list of free online tourism courses with certificates that you can enroll in to acquire the skills and expertise to work in the tourism industry which happens to be one of the largest industries in the world.

In 2022, the global tourism industry sat at 7.7 trillion US dollars according to Statista’s Global Tourism Industry Statistics and Facts . This industry is not just large in GDP but equally large as a service sector encompassing accommodation, entertainment, attractions, transportation, and more, therefore, there are many subsectors within the tourism industry for you to explore, get into, and earn high income.

In many regions, tourism is their most important source of income, and not just for regions but even for entire countries. In those countries, tourism makes up the bulk of their national GDP. This is one of the economic significances of tourism, so if you are looking to get into tourism to make money, you can not be disappointed

Just like any other field, you need to acquire a college degree like a bachelor’s degree in hospitality and tourism management, a bachelor of communication and media, a bachelor of event/arts and tourism management, or a related field. Any of these bachelor’s degrees in tourism or related to tourism take 3-4 years to complete. Your years of study will be about learning the most significant concepts, skills, and values of the tourism and hospitality industry, and when you graduate you will be employed in managerial roles.

However, if you cannot wait that long to acquire the degree but just want to jump right in faster and build your experience first-hand while working in the industry there are other alternatives. These alternatives are taking an associate’s degree in tourism which takes 2 years to complete, a diploma in tourism which takes, at most, one year to complete, and then there are certification programs in tourism that you can complete in just a few weeks.

However, any of these alternatives will only prepare you for entry-level jobs then you can gradually work your way up to a managerial position after you have acquired many years of firsthand experience. Aside from being faster to complete and get into the industry, these alternatives are affordable like their tuition fees but do you know what is even cheaper? It is the free online tourism courses with certificates that I have curated here.

Oh! Did I say cheaper? I meant free 😉😊

You can take tourism classes online absolutely for free, receive an accredited certificate, and start applying for entry-level jobs with your certificate. While I can guarantee that the online tourism classes are free, I cannot guarantee that their certifications are free, some online learning platforms with free online tourism courses offer the certifications for free while others require a nominal fee to get the certificate.

The certificate is important if you have zero knowledge or skill and want to pursue a career in tourism because without it there is no proof for potential employers to know whether you have the skill or not. However, if you have already working in the field for some time then getting the certificate after completing a free online tourism course is not necessary. Because what is most important to you is the new knowledge and skillset that you will acquire and not some paper.

So, in that case, you just go ahead and take the course to advance your existing skills and acquire the latest knowledge in the tourism industry to apply to your business.

This shows that the free online tourism courses with certificates are not for beginners alone but for all experience levels as long as you work or want to work in the tourism and hospitality sector.

List of Industries in Tourism

I am adding this header so that you can know all the industries in tourism to help you know where to direct your focus and not make you confused. The industries in tourism are:

• Travel agency
• Agritourism
• Business travel
• Amusement Park
• Cultural tourism
• Sports tourism
• Sustainable tourism
• Tour operator
• Hotel management
• Adventure travel

Do further research on each of these industries later in your own free time to know where to direct your focus and get into that industry.

Having said that, let’s get into the main topic…

Free Online Tourism Courses With Certificates

The following are the with their specific details further below:

• Travel and Tourism Short Course
• Travel and Tourism Management
• Travel Agent and Consultant Training
• Diploma in Tourism Studies
• Ecotourism – Principles and Practices
• Exploring Air Travel and Tourism
• Tourism – Marketing and Promotion
• Diploma in Airline Cabin Crew Service
• Tourism – Introduction to Travel Patterns and Destinations
• Hospitality Management Studies – Hotel Operations
• Hospitality Management – Health and Safety in Food Service
• Hospitality Management Studies – Food and Beverage Services
• Diploma in Hospitality Management
• Concierge: Roles, Work Environment and Etiquettes
• Understanding Travel and Tourism

1.     Travel and Tourism Short Course

This free online short course in travel and tourism is designed for experienced tourism managers and those looking to switch careers and are considering tourism. The course will teach you the various types of tourism and the identifying motivating factors for tourism. It begins with an introduction to travel and tourism so that those with no experience can follow along.

Travel and Tourism Short Course is self-paced, that is, you can start and complete it on your own time. Upon completion of the course, you will receive a free certificate but only if you pass the assignments with the required marks.

Enroll Here

2.     Travel and Tourism Management

Are you currently a manager in the travel and tourism sector? Are you looking to enhance your skills and your resume at the same time? You have stumbled on the right course. This course right here – Travel and Tourism Management – is all you need to develop your management skills and stay updated with the latest technologies and sustainable development strategies to maximize your career opportunities.

This course will teach you tour operations, consumer trends, tour operation duties, the importance of crisis management and public awareness in tourism, and components of tourism products, services, and goals. The course also offers a free certification of completion when you pass the assessment with an aggregate score of 80%.

3.     Travel Agent and Consultant Training

If you would like to pursue a career as a travel agent and consultant you can start right now with this course, acquire the skillset, get your certification, and begin applying for entry-level roles without the need for a degree. Enrolling in this course will help you know all there is to work as a travel agent and consultant in the tourism industry.

You will learn to use the latest technologies and the foremost principles and practical techniques for building a professional career as a travel agent and consultant. At the end of this course, you will not just acquire knowledge of tourism and travel but also acquire knowledge in human resource management.

4.     Diploma in Tourism Studies

This is a diploma course which means it is more in-depth with broader topics compared to the typical certificate courses. The diploma in Tourism Studies course starts from the very beginning of travel and continues further to discuss careers in tourism, types of travel, the tourist industry, travel destinations, advertising tourism, and many other topics.

The course consists of three assessments in total and you have to pass them to get your free certificate. This is an ideal course for those who want to pursue careers as travel agents or want to work in the travel sector. Diploma in Tourism Studies is one of the best travel and tourism diploma courses online.

5.     Ecotourism – Principles and Practices

If you looked at the list of industries in tourism that I curated above, you would find ecotourism among the list, and if it is an industry you would like to explore then you should get started with this free online course. Students enrolled in this course will learn what ecotourism is all about, and its importance to tourism and the world as a whole.

Students will also learn about the ecotourism market and how to build a successful business in the niche. The course goes further to explore the standards and approaches of ecotourism to minimize environmental impacts, manage natural resources, and support local communities. There is a free certificate at the end of the course.

6.     Exploring Air Travel and Tourism

This is one of the best free online travel and tourism courses with certificates from Alison designed to equip you with knowledge on how travel agents organize safe and memorable journeys. If you are currently a travel agent or looking to become one, you should take this course.

7.     Tourism – Marketing and Promotion

Marketers in Tourism here is a free online course to boost your knowledge in identifying a target audience, understanding the purchasing process of your customers, and learning the rules of promoting tourism campaigns and effective advertising strategies. If you are already a marketer but want to focus on tourism marketing, enroll in this course to get started.

At the end of the course, you will receive a free certificate and acquire skills and knowledge in product marketing, digital marketing, advertising, and tourism.

8.     Diploma in Airline Cabin Crew Service

Are you looking to become a cabin crew member or you are already one but want to upgrade your skills and knowledge to stand out from the crowd? Then do not hesitate to enroll in this diploma course where you will explore the roles of flight attendants and covers safety, emergency procedures, and customer service to prepare you for an exciting career as a cabin crew member.

The course consists of 5 modules with one assessment. The topics in these modules include recruitment and training procedures of aircraft cabin crew, duties and responsibilities of the cabin crew, and fatigue and resource management.

9.     Tourism – Introduction to Travel Patterns and Destinations

Different people travel for different reasons, and understanding these factors can help you organize travels that will suit your client’s demands. It can also help manage or plan any tourist facility. This course is ideal for travel agents and consultants to boost their knowledge of planning trips for clients.

10.  Hospitality Management Studies – Hotel Operations

This is one of the best free online hospitality courses on Alison designed to ready you for careers in hotel operations. With the aid of this course, those looking to become hotel managers will learn about the organizational structure of a hotel, the functions of different hotel departments, and how they work together to provide excellent services to their guests.

11.  Hospitality Management – Health and Safety in Food Service

This course is aimed at introducing learners to basic health and safety practices in the food service industry. You will learn about the functions and operations of the food and beverage department in any hospitality and tourism setting. This is an ideal course for chefs, restaurateurs, and hotel managers. This course is one of the best free online tourism and hospitality courses on Alison with a free certificate for those who complete the course.

12.  Hospitality Management Studies – Food and Beverage Services

Here is another free online course focused on food and beverage services that explores the functions, operations, and organization of the food and beverage department in the hospitality industry. The course takes 3 hours to complete and there is a free certificate at the end of the course if you pass the assessment with an 80% score.

13.  Diploma in Hospitality Management

If you work in tourism, grabbing a diploma in hospitality management will plant your feet firmly on the ground because tourism and hospitality work hand in hand. This is a diploma course which means it provides deeper knowledge of hospitality management including its principles, nature, and concepts and skills required to operate in the sector.

14.  Concierge: Roles, Work Environment and Etiquettes

Concierge work in tourism and hospitality settings and they are mainly found in hotels. This is a role you can get into without a degree and if you don’t know what they do or where they work, don’t worry, this course will walk you through all that and still equip you with skills to become a concierge at any tourist/hospitality facility.

15.  Understanding Travel and Tourism

Last but not least, this course will satisfy your curiosity about travel and tourism. It is an ideal course for beginners who would like to enter the field of travel and tourism. The course introduces beginners to elements that make travel and tourism important and fascinating.

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10 Free Online Books For Teachers

Welcome to the Tourism Online Academy

The Tourism Online Academy is an online learning platform that will provide self-paced, 100% online courses that mainly focus on concepts, areas of interest and fundamental principles related to the tourism sector, addressing the challenges it faces such as globalization, digital revolution, travel marketing and sustainability, among others. These flexible courses allow participants to reconcile academic, professional and other personal commitments.

IE University and the World Tourism Organization of the United Nations have partnered to launch the Online Tourism Academy with the support of different partners – and we are expecting many more to join this initiative in the future.

This high-quality learning experience is available for everyone and caters to those who are looking to improve or supplement their current skillset in order to adapt to this fast-growing and evolving sector. Through these first programs, participants will acquire managerial skills in digital marketing, finance, strategy, operations, innovation and digital transformation.

Choose your course

Introduction to Tourism – Industry Management

This Massive Open Online Course (MOOC) is suitable for managers and high potential individuals seeking to update their knowledge in tourism industry management and its integration into the Tourism, Hospitality and Destination Management industries. This is achieved through the 100% online training course that includes multimedia content, short videos with professors and experts, readings, exercises and activities and many other learning materials within specific modules. You can enroll and study the content for free and only pay € 49 if you want to do the assignments and receive a certificate of completion.

Institution:

INTRODUCTION TO INTERNATIONAL TOURISM AND TRAVEL LAW

You can study the content for free and only pay € 49 if you want to do the assignments and receive a certificate of completion.

مقدمة في إدارة قطاع السياحة (Introduction to Tourism – Industry Management)

This Massive Open Online Course (MOOC in Arabic) is suitable for managers and high potential individuals seeking to update their knowledge in tourism industry management and its integration into the Tourism, Hospitality and Destination Management industries. This is achieved through the 100% online training course that includes multimedia content, short videos with professors and experts, readings, exercises and activities and many other learning materials within specific modules. You can enroll and study the content for free and only pay € 49 if you want to do the assignments and receive a certificate of completion.

How to Become a Restaurateur

This MOOC (Massive Open Online Course) completion certificate is suitable for professionals and individuals seeking to learn how to open their food & beverage concept and create unique selling points that will distinguish your business from the competition. Training with world-leading hospitality experts at the Swiss Education Group (SEG), you will be able to create profitable menus, structure and organize a kitchen, and build a brilliant concept brand.

Artificial Intelligence (AI) in Hospitality: Challenges & Business Opportunities

On this course, you’ll discover how Artificial Intelligence (AI) has the potential to change – and challenge – the hospitality industry. Understand how to grasp the opportunities it presents, including lowering costs, improving customer satisfaction, and innovating front office and housekeeping. You’ll identify how to distinguish between terms such as artificial intelligence, machine learning, and deep learning. You’ll get a comprehensive overview of the legal and ethical considerations of AI and consider customers’ expectations of how digitalisation could change the hotels of the future.

Mastering Wine Tasting

Learn to taste wines like a pro! Cultivate an analytic mindset while tasting and develop a rich vocabulary to describe wines & advocate your preferences easily. Discover viticulture, oenology, grape varieties, and soil relevance. Delve into biodynamic, organic, and natural wines, wine dinners, tastings, and heritage. From reading a wine label to storing techniques, this short course will give you the knowledge to master any wine tasting.

Branding + Innovation: “Brandinnovation”

En el mundo se están produciendo muchos cambios simultáneamente. Uno de los más importantes es que el branding ya no se considera un gasto y comienza a valorarse como una inversión. Este es uno de los cambios más significativos que tendrá un mayor impacto en la industria turística en los próximos años. El activo más importante y probablemente el único activo de una empresa que incrementa su valor con el tiempo: la marca. En otras palabras, el activo más valioso de una empresa empieza a ser su buen nombre, su marca y su reputación. Una marca con un fuerte propósito no solo ayuda al bien general de la sociedad, sino que también ayuda a los empleados y a los clientes a saber qué representan y en qué creen. Este Mooc es esencial para ampliar su conocimiento sobre la construcción de marca en el sector turístico para crear valor, generar confianza y destacar en un mercado altamente competitivo.

Retos de la Industria del Turismo

Este MOOC (Massive Open Online Course) está dirigido a personas que deseen profundizar sus conocimientos en los próximos retos y tendencias de la industria del turismo. El curso es 100% online y tiene por objetivo presentar una aproximación a los desafíos del siglo XXI en la industria turística, para lo cual, se han seleccionado cinco temas que permitirán aprender y/o mejorar el desempeño de la industria turística local y global. Las cinco temáticas son: sostenibilidad turística, hospitalidad y servicio al cliente, diseño de productos y experiencias memorables, principales tendencias del turismo como experiencia de ocio y turismo de negocios.

MARKETING MUSEUMS AND VISITOR ATTRACTIONS

This Massive Open Online Course (MOOC) is suitable for professionals and individuals seeking to learn introductory concepts and expand their knowledge on marketing for museums and visitor attractions. This 100% online and self-paced training course includes multimedia content, short videos with professors, and readings in each module. You can study the content for free and only pay € 49 if you want to complete a short quiz at the end of each module and receive a certificate of completion. You must earn 60% or higher to earn your certificate.

Sustainable Destination Management

This MOOC (Massive Open Online Course) is suitable for future-oriented, young but also well-experienced professionals who would like to get acquainted with key topics of nowadays tourism – Destination Management and Sustainability. Attendees will understand both topics including the link between them to recognize the need for a united application of the two management dimensions. This 100% online course consists of 4 modules. Each of it encompasses brief informative videos, a great choice of interviews with international tourism experts, relevant short readings, and supportive web links, research exercises and online videos for a long-lasting learning effect.

Introducción a la Hotelería y el Turismo

Este MOOC (Massive Open Online Course) está dirigido tanto a profesionales como a personas que desean conocer las principales características del fenómeno turístico. En este curso online analizaremos y profundizaremos sobre estas características. Los conceptos de turismo y hospitalidad nos permitirán abordar la relevancia que tienen en la economía, la cultura y el medioambiente a nivel mundial. Debes alcanzar un 60% o más para obtener el certificado.

Brief Introduction to Chinese Tourism

This MOOC (Massive Open Online Course) completion certificate is suitable for tourism professionals and individuals seeking to learn introductory knowledge on China and Chinese tourism. This 100% online course consist of four modules which summarize some of the most important aspect to take into account in order to work with Chinese tourists.

Innovation and Technology Management in Tourism and Hospitality

Gain an in-depth understanding of the strategic applications of ICT (information and communication technologies) innovations in the hospitality and tourism industry. Learners will learn about the roles of ICT infrastructures and tools in shaping business environment, business models, marketing practices, revenue strategies, and customer services. We will also discuss the dynamics that is generated in the development of ICTs and its impact on hospitality and tourism organizations. The 100% online course consist of 8 weeks’ content and different assessments. You must earn 60% or higher to earn your certificate.

Innovación turística

Este MOOC (Massive Open Online Course) está dirigido a todo aquel que desee conocer los aspectos generales de la Innovación Turística. No requiere saberes previos ni pertenecer a una disciplina especial. Este curso 100% online consta de contenidos presentados en texto y videos y cuestionarios que se encuentra al final de cada módulo; los cuales tienen como propósito verificar la comprensión de los temas. Se debe aprobar un 80% o más para obtener el certificado correspondiente.

Strategic Communication for Tourism

This Massive Open Online Course (MOOC) aims to present foundational understanding of strategic communication for tourism, including topics from stakeholder management to branding. Ensure the communication strategies of your destination organization or company are generating positive impact in line with your objectives. It is suitable for managers, professionals and individuals seeking to gain practical understanding for immediate application of new techniques. This 100% online free course is full of multimedia content, including videos with instructors, interviews with experts, reading suggestions and quizzes. You may also pay 49€ + Iva and get your certificate.

Negotiations in Tourism

This MOOC (Massive Open Online Course) completion certificate is designed for hotel managers, sales managers, professionals, academics, students, politicians seeking to provide them with an in-depth understanding of negotiation strategies and techniques in the tourism industry, which can be applied to various roles within the industry. To earn your certificate, you must score 60% or higher on the 4 course quizzes.

سلامة ونظافة الغذاء، تلاعب الطعام، نظام تحليل المخاطر ونقاط التحكم الحرجة، أنواع وطرق الطهي

هذه الدورة هي موجهة إلى مهنيين مرتبطين بصناعة الأغذية الذين يسعون للحصول على معلومات تمهيدية حول السلامة والنظافة الغذائية ومعالجة المواد الغذائية وتحليل المخاطر ونقاط التحكم الحرجة (HACCP). تستهدف هذه الدورة محترفي فن الطبخ وكذا هواة المطبخ الذين يرغبون في تعلُّم أو إتقان تقنيات الطهي الرئيسية مع تسليط الضوء على طرق وأنواع الطهي المختلفة. وسيتم عرض طوال فترة البرنامج أنواعًا مختلفة وأساليب للطبخ والركيز على الاختلافات بين كل واحد منها. هذه الدورة التدريبية هي 100% عبر الإنترنت وهي عبارة عن مقاطع فيديو توضيحية ومواد نصية ورسوم بيانية تشمل ملخصات للنقاط الرئيسية. بالإضافة إلى ذلك، يمكنك في النهاية الحصول على شهادتك بعد اجتيازك لإستبيان قصير.

التقطيعات في المطبخ، المرق، والصلصات الأساسية في الطهي

تؤثر الطريقة التي نقطع بها المكونات على عملية الطهي فضلاً عن مظهرها وملمسها وحتى نكهتها ورائحتها. فالتقطيعات الأساسية هي ضرورية لتحسين عملية التحضير والعرض وضمان الطهو بالتساوي وتعزيز النكهة، والأهم من ذلك، ضمان السلامة في المطبخ. لذلك، تستهدف هذه الدورة المهنيين وعشاق المطبخ الذين يرغبون في تطوير المهارات المطلوبة لتطبيق أنواع مختلفة من التقطيعات المستخدمة في المطبخ. تم تصميم هذه الدورة لفائدة مهنيي الطبخ وكذا الهواة الذين يرغبون في إتقان المهارات الأساسية في إعداد المرق (المخزون) وصلصات السوفريتو الضرورية في عدد لا يحصى من الوصفات. يتم تقديم عملية إنشاء وتطبيق هذه التحضيرات مما يوفر أساسًا صلبًا لصقل مهاراتك في عالم الطهي. هذه الدورة التدريبية هي 100% عبر الإنترنت وهي عبارة عن مقاطع فيديو توضيحية ومواد نصية ورسوم بيانية تشمل ملخصات للنقاط الرئيسية. بالإضافة إلى ذلك، يمكنك في النهاية الحصول على شهادتك بعد اجتيازك لإستبيان قصير.

استراتيجيات البيع، إدارة قنوات التوزيع، وسمعة الفنادق على الإنترنت.

هذه الدورة مناسبة للمحترفين في قطاع الفنادق والإقامة السياحية المهتمين بتعلم أو تحديث مهارات وتقنيات التواصل لديهم. يتم تناول تقنيات للتأثير وبشكل إيجابي على العملاء وتعزيز الولاء. بالإضافة إلى ذلك، توفر هذه الدورة أدوات عملية واستراتيجيات فعالة للتميُّز في هذا القطاع. تم تصميم هذه الدورة لمهنيي القطاع السياحي ولجميع الأشخاص المهتمين بتعزيز مهاراتهم في اختيار والإدارة الفعالة لقنوات التوزيع عبر الإنترنت. يتم عرض الاستراتيجيات الأساسية لتحسين إيرادات المؤسسات السياحية إلى جانب أهمية إدارة السمعة عبر الإنترنت لبناء صورة إيجابية والحفاظ عليها. هذه الدورة التدريبية هي 100% عبر الإنترنت وتتشكل من مقاطع فيديو توضيحية ومواد نصية ورسوم بيانية بملخصات للنقاط الرئيسية. بالإضافة إلى ذلك، فإنك عند الانتهاء ستكون مؤهلاً للحصول على شهادتك بعد اجتيازك لإستبيان قصير.

شهادة: سلامة ونظافة الغذاء، تلاعب الطعام، نظام تحليل المخاطر ونقاط التحكم الحرجة، أنواع وطرق الطهي

التقطيعات في المطبخ، المرق، والصلصات الأساسية في الطهي :شهادة, شهادة: استراتيجيات البيع، إدارة قنوات التوزيع، وسمعة الفنادق على الإنترنت.

Fundamentals of Tourism – Industry Management

This Online Certified Program is aimed at professionals, managers and anyone else seeking to deepen their learning or update their knowledge in tourism sector management and its integration into tourism, hospitality and destination management. This is achieved through a 100% online training course which includes short videos with professors, readings, exercises, interactive learning materials and assignments in five modules (Digital Marketing, Finance, Strategy, Operations and Innovation & Digital Transformation).

Customer Experience Design: Differentiation Strategies for Brand Positioning

If customer value creation is the most important and crucial part of brand positioning today, then a lazer sharp focus on ultra-personalized services and experiences will drive business differentiation and customer engagement. Discover in this Online Certificate Program how the most successful companies in the world found their elements of differentiation and the key to sustainable business success.

El revenue management: origen y evolución hasta las últimas tendencias

Actualmente, el sector turístico está experimentando una transformación en la comercialización y comunicación de los servicios y productos turísticos. Es por este motivo que la gestión de establecimientos turísticos se hace más compleja y requiere de profesionales bien formados para responder a las expectativas del cliente obteniendo, a la vez, la máxima rentabilidad.

Técnicas básicas de cocina

Las técnicas básicas de cocina son esenciales cuando hablamos de gastronomía. Su aprendizaje es importante y atemporal, por eso hemos diseñado este curso que proporciona los conocimientos y ayuda a desarrollar las habilidades fundamentales en las técnicas, las tecnologías y los productos necesarios para la elaboración de especialidades culinarias. El programa se divide en módulos que permiten ir consolidando progresivamente cada una de las técnicas con una metodología eminentemente práctica.

تقنيات الطبخ الأساسية

تعتبر تقنيات الطبخ الأساسية ضرورية عندما نتحدث عن فن الطهي. تعلمها مهم وصالحة لكل زمان، ولهذا السبب صممنا هذه الدورة التي توفر المعرفة وتساعد على تطوير المهارات الأساسية في التقنيات والتكنولوجيا والمنتجات اللازمة لتحضير تخصصات الطهي.

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• 2023 News Archive

USC offering free certificate programs in hospitality and tourism management

Sign Up Now for Free!

You can earn certificates through online courses focusing on customer service, leadership, and post-pandemic skills in hospitality and tourism.

The University of South Carolina's School of Hospitality and Tourism Management is launching a new program offering free career development resources for hospitality professionals and those interested in joining the industry.

The certificate program will be offered online in conjunction with USC Continuing Education Programs. Registration for the first course, "Creating Excellent Customer Service: Mastering the Art of Exceptional Service," is available now. It is free and open to all, but a limited number of slots are available.

Early registration will close on Sept. 7 for those who want to begin the course on Sept. 10. The final registration deadline is Sept. 21 and the second wave of participants can begin the course on Sept. 25. All participants will have until Oct. 30 to complete the self-paced program.

Register Now

Two additional courses, "Leadership Skills for Today's Professional" and "Post-Pandemic Skills in Hospitality and Tourism" are in development and will be coming out later this year. The program was developed by School of Hospitality and Tourism Management faculty members Simon Hudson, Robin DiPietro and Tena Crews, and made possible by a $144,000 grant from the U.S. Economic Development Administration .

"The hospitality industry in South Carolina (and elsewhere) is facing workforce development challenges, one of which is the lack of skilled employees," says Hudson. "So we have created these three unique courses to serve the needs of businesses in the hospitality sector, with a focus on skills that employers are looking for post-pandemic — skills like emotional intelligence, digital literacy, adaptability, entrepreneurship, customer service and servant leadership."

Each course (all 100 percent online) has eight modules, each designed to take about 30-60 minutes to complete. Each module integrates interviews with leaders in the various fields of hospitality, including restaurants, events and hotels.

"The Economic Development Administration is keen to fund projects that will assist with economic resilience and long-term recovery, not just from COVID-19 but also from future natural disasters and economic shocks, ensuring the tourism and hospitality industry in South Carolina is globally competitive," says Hudson. "The development of these training modules will help towards the goal of providing high-skilled, well-paying jobs, which will in turn help strengthen and diversify the regional economy."

Challenge the conventional. Create the exceptional. No Limits.

UN Tourism | Bringing the world closer

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Tourism Online Academy

Education is a universally recognized human right, with which it aims to combat inequalities, social exclusion and global illiteracy.

The digital age has made formal academic studies no longer enough to keep you up-to-date. Organizations face volatile markets that require evolution in all skills. For this reason, constant training has become a requirement that the labor market brings, in search of professionals with greater skills, which are acquired in the shortest possible time.

One of the strongest priorities of UNWTO is to digitalize education, to become more accessible and useful for everyone. In this regard, UNWTO Tourism Online Academy, in partnership with IE University, one of the most prestigious educational entity in the world,  was created and officially presented at the framework of the UNWTO 23rd General Assembly 9 September 2019.

“Our vision is to provide global opportunities to people interested in the tourism sector and to break barriers between work, skills and training” -. Zurab Pololikashvili at Saint Petersburg's 23 General Assembly

The Tourism Online Academy is an online learning platform which provides self-paced online courses from the best universities in the world that mainly focus on concepts, areas of interest and fundamental principles related to the tourism, hospitality and destination management industries.

This high-quality learning experience is available for everyone at an affordable price and caters to those who are looking to improve or supplement their current skillset in order to adapt to this fast-growing and evolving sector. Through these first programs, participants will acquire managerial skills in digital marketing, finance, strategy, operations, innovation and digital transformation.

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Travel and Tourism (Short Course)

• Course Overview

Learning Outcomes

Certification, free online tourism course with certificate.

Take the first step towards a rewarding career where every day feels like a holiday, with the help and support of eLearning College .  Now open for enrolment, this free online tourism course (with certificate available upon completion for a small fee) could be your ticket to the job of your dreams.  This is a fully endorsed online tourism course with certificate for flexible online learning, which can be taken from any location worldwide.  Whether considering a career change or looking to fast-track your travel and tourism career, we’re standing by with the support you need to make it happen.

The travel and tourism sector is one of the world’s most prolific employers, with a dynamic range of inspiring career opportunities to explore.  Ideal for outgoing and enthusiastic candidates who enjoyed travelling, careers in tourism come packed with perks and privileges.  This introductory free online tourism course examines the fundamentals of the sector, along with the roles and responsibilities of those who work in travel and tourism management.  Enjoy the freedom to complete your studies at a time and pace to suit your lifestyle, with no deadlines or time restrictions imposed.  Enrol online and start your free online tourism certificate course today, or contact a member of the team at eLearning College anytime for more information.

By the end of this course the learner will be able to:

• Understand the various types of tourism
• Identify motivating factors for tourism

At eLearning College, our exclusive elearning programs can be taken from any location, and are offered 100% free of charge.  It costs nothing to enrol, and we include all essential learning resources and study aids as standard.

Our self-paced courses are ideal for anyone looking to build the knowledge and skills needed to improve their career prospects.  Upon completion of your free online course, you will have the opportunity to request one of the following certificates as proof of your new skills:

• An official Course Completion Certificate from eLearning College
• A CPD Accredited Certificate to boost your CPD profile
• An Endorsed Certificate issued by the Quality Licence Scheme

A certificate confirming the successful completion of your course could be just the thing to boost your CV, giving you an edge over rival candidates.  A small fee is payable for each of these certificates, for which more information can be found on our  pricing page . 

However, there is no obligation to claim any of these certificates, and there is nothing to pay to take part in any of our online programs.

For more information on our free online courses or to learn more about the three certificate options above, contact a member of the team at eLearning College today.

COURSE CONTENT

Student feedback.

Muhammad Asif

E learning has good platform to online learning education skills.

Thandiwe Khosa

Wow I love it I'm even gaining a lot of experience

SANCHIT JAIN

Short, Crisp and Very informative. Thank you E-Learning college for providing such platform.

Fahd Mohammed AL. omrani

thank you A wonderful course in the world of tourism

Khushi Khushi

This is very good station for us. We learn alot from e-learning platform.👍👍👍👍

HOW IT WORKS

Enhance your knowledge and skills with the course materials and learning resources we provide.

Complete each end-of-unit assessment to progress through the course at your own pace.

After successfully completing your course in full, you will be able to claim your certificate or diploma.

WHY GET CERTIFIED?

Certification adds credibility and value to your CV, giving you a major edge in today's competitive job market. Complete as many free courses as you like to enhance and improve your resume.

With your new credentials, you will have a much better change of getting hired. Whether starting from scratch or considering a career change, every achievement and accolade on your CV could help.

The more impressive your professional profile, the easier it becomes to climb the career ladder. Maximise your potential and fast-track your development, with the help of eLearning College.

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Travel & Tourism (Short Course)

Business management (short course).

• Course Overview
• Learning Outcomes
• Certification

Travel and Tourism Course Free

Whether already working in the Tourism Management  or interested in trying something entirely new, this  travel and tourism course free of charge can help you take that next important step toward the career of your dreams.

There are very few modern industries that come close to travel and tourism when it comes to diversity, career opportunities and comprehensive stability. It is an industry where hiring is always open and job opportunities exist for candidates with almost any background, experience and ambitions whatsoever. From team member positions with accommodation providers to international tour operators to major travel and transportation companies, it’s an incredible web of dynamic services that come together to create a multi-trillion-dollar global industry.

Tour and Travel Course Free

If the promise of a rewarding life-long career appeals to you, this exclusive  tour and travel course free  of chargecould be right up your street!

As a committed provider of open and accessible education, Oxford Home Study College is proud to offer an industry-leading collection of  free tourism courses  – all 100% free of charge. Packed with the same incredible insights as our paid courses, these entry-level free courses represent the perfect starting points for exploring a new career path. We provide all the materials you’ll need to complete the course, there are no deadlines to worry about and enrolment is open 365 days a year, worldwide.

Course content on this  free tourism course  provides candidates with an extensive overview of the  travel and tourism industry , along with an introduction to professional tour operations management.

All you need to do to get started is enter a few details online – enrolment is open right now and there’s not a penny to pay at any time!

By the end of this course the learner will be able to:

• Understand the various types of tourism
• Identify motivating factors for tourism

All  free online certificate courses  at Oxford Home Study Centre are 100% free of charge from start to finish.  There is no enrolment fee, all study aids are provided via our online learning platform and all of our courses are self-paced for total flexibility.

Our exclusive free courses provide the perfect opportunity to expand your knowledge, develop new skills and explore new professions.  Upon completion of your free online certificate course, you will have the option of claiming one of three different types of certificates for a small fee:

• An official Course Completion Certificate from Oxford Home Study Centre
• A CPD Accredited Certificate to boost your CPD profile
• An Endorsed Certificate issued by the Quality Licence Scheme

Each of these certificates could prove helpful in supporting future job applications, or helping you climb the career ladder with your current employer. All certificates are 100% optional upon successful completion of your course - available to purchase with your preferred postage option.

For more information on certificate costs, head over to our  pricing page  or contact a member of the team at Oxford Home Study Centre anytime. 

COURSE CONTENT

Topics covered in the course.

This  travel and tourism free course covers the following topics:

TOPIC 1:           Introduction to Travel and Tourism

TOPIC 2:           Managing Tour Operations   

Student Feedback

David Doyle

2 years ago

Awesome loved learned no this course

Precious Goulden

This course is amazing.

Pyone Pyone Yee

Easy to understand and achieve general concept in a short period of time. Worth to learn.

ADEMOLA AREGBESOLA

i learned more than alot on Business Management...

charishma Katta

Interested in further of this course if available

HOW IT WORKS

Enhance your skills with our highly informative courses.

Pass the assignments by getting the required marks.

Get certified and enhance the worth of your CV.

WHY GET CERTIFIED

Once you get certified, employers have more trust in your capabilities. You can easily add the certification to your credentials and share it everywhere.

Becoming a certified professional gives the impression that you have better skills and you are committed to enhancing your skills. As a result, your chances of getting hired got increased.

Enhancing your understanding and knowledge is the key to get hired, achieve a higher position, and pursue a new career.

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Hospitality Management Cornell Certificate Program

Overview and courses.

A career in hospitality management means that you are involved in every aspect of your property’s many moving parts. From the front of the house to the back, you need a firm grasp on finance, marketing, and managing employees to succeed. Build your credibility and learn how to manage a world-class operation with a foundation in essential industry best practices and skills.

By taking this certificate program, you will learn how to improve in your role as hospitality manager by developing strategies that can be applied to your teams in the workplace. This program covers a wide range of content, from building a loyal guest base to finances to team building, giving you a set of skills needed to be successful in a management role. Knowing how to handle multiple facets of the hospitality industry will help you manage your organization to its fullest potential as well.

Whether you are a manager currently, positioning yourself for a management position, or have recently been promoted, make your mark today by learning from experts in the School of Hotel Administration at Cornell University, one of the world’s most prestigious hospitality schools. You can finish all of the courses in this program and earn your certificate in as little as three months, spending about three to five hours per week.

This program includes a year of free access to the Hospitality and the Marketing Symposium! These events feature several days of live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore the marketing and hospitality industry’s most pressing topics. Symposium events are held several times throughout the year. Once enrolled in your program, you will receive information about upcoming events.

Throughout the year, you may participate in as many sessions as you wish. Attending Symposium sessions is not required to successfully complete the certificate program.

For the best experience in this program it is recommended to take these courses in the order that they appear.

Course list

Understanding financial statements.

Every property's finance function keeps detailed records of the daily transactions involved in the running the organization. Periodically, they create reports that allow management, stakeholders and regulating authorities to have insight into the financial health of the organization. As a manager, you need to understand both the metrics that are reported in income statement, balance sheets, and cash flow statements, and how they relate to each other. You also need to understand how comparing numbers across your company, the industry, and from year to year, can help you assess the overall financial performance of the firm.

The in-depth review of sample case studies in this course will provide you with the tools you need to examine your own property's reports. As you make budgeting and investment decisions, your knowledge of how vital financial markers indicate relative health in the organization will help drive initiatives to meet your company's financial goals.

Building High-Performing Teams

In this course, you will create a strategy to turn a work group into a high-functioning team by evaluating challenges and applying techniques to generate positive team outcomes. Based on the research and expertise of Professor Kate Walsh, PhD, of Cornell University's School of Hotel Administration, you will learn how to enable a team to take ownership of its own success and shift leadership roles as the team assumes greater responsibility. 

Using tools provided in this course, you will explore best practices in leading teams, assess case studies, and examine functional conflict. With the completion of an action plan at the end of the course, you will be ready to apply what you learn to your own organization.

Services Marketing Planning and Management

Services marketing is often viewed in terms of outcomes, but services marketing is also an ongoing analytic process. In this course, you will learn how to properly analyze frameworks, tools, channels, data sets, customer behavioral data, decision-making factors, and strategies that support broader marketing decisions.

Authored by Robert Kwortnik from Cornell University's School of Hotel Administration, this course will teach you how to review the way marketing works in your organization and how to create and apply a services marketing process.

Pricing and Revenue Management Essentials

Have you traveled recently? More than likely, you used the internet to search for the “best” price in whatever way you might define that: a combination of room, car rental, and airline seat class prices; discounts; travel dates; length of stay; and so on. Conversely, as a decision maker in the hospitality industry, you cannot escape the influence of search engines, online travel agents, and social media on how you price your product. In this course, you will explore various revenue management, pricing, and internet marketing strategies and tactics that can enable you to maximize revenue at your firm.

Revenue management is about rejecting current opportunities for potential future opportunities while maximizing profit. Pricing has also become an increasingly important mechanism in a firm's profits. In this course, you will begin by examining how to incorporate uncertainty in setting prices along with the trade-offs between demand and price. Calculating breakeven rates will assist you in determining where to set prices.

Your customers have varying appetites for risk; in hospitality, this entails whether they will book now or wait for a lower price. How your competitors react to price changes you make will impact your revenue as well, and you will explore a model for framing these interactions.

Finally, you can optimize your position on internet search results and increase conversions by applying the search engine optimization strategies that you will explore in this course. These strategies can increase your visibility to target customers.

This course includes a pricing simulation game, where you will first compete against the computer to set prices competitively, then you will play the game with your peers. We recommend that you start the game immediately to ensure that you have enough time to experience (and enjoy!) the game in the final module.

Building Guest Loyalty

Loyal repeat customers are key to the success of any food and beverage operation. They represent recurring revenue and are a great source for feedback and gauging customer sentiment. They can also be your greatest evangelists, recommending you to friends and colleagues, even giving favorable online reviews.

Through careful design, meticulous attention to service processes, and a way to gauge customer sentiment, you can play to your team's strengths and identify opportunities for improving the guest experience to grow your business.

Introduction to Hotel Operations

Running a successful hotel today is a highly collaborative process involving many roles.

This course is structured around the four key stages in the guest experience -- pre-arrival, arrival, occupancy, and departure -- and will explain hotel operations, the systems that hotels rely on, and the managers and staff who run them. During the guests' experience, managers and staff will learn how to engage with guests to win and maintain their loyalty.

Professor Reneta McCarthy brings first-hand knowledge of hotel operations to this course, providing insights and guidelines that will give participants a good understanding of the inner workings of today's hotels.

Leadership Symposium   LIVE

Symposium sessions feature three days of live, highly interactive virtual Zoom sessions that will explore today’s most pressing topics. The Leadership Symposium offers you a unique opportunity to engage in real-time conversations with peers and experts from the Cornell community and beyond. Using the context of your own experiences, you will take part in reflections and small-group discussions to build on the skills and knowledge you have gained from your courses.

Join us for the next Symposium in which we’ll discuss the ways that leaders across industries have continued engaging their teams over the past two years while pivoting in strategic ways. You will support your coursework by applying your knowledge and experiences to relevant topics for leaders. Throughout this Symposium, you will examine different areas of leadership, including innovation, strategy, and engagement. By participating in relevant and engaging discussions, you will discover a variety of perspectives and build connections with your fellow participants from various industries.

Upcoming Symposium: June 4-6, 2024 from 11am – 1pm ET

All sessions are held on Zoom.

Future dates are subject to change. You may participate in as many sessions as you wish. Attending Symposium sessions is not required to successfully complete any certificate program. Once enrolled in your courses, you will receive information about upcoming events. Accessibility accommodations will be available upon request.

Hospitality Symposium   LIVE

Symposium sessions feature three days of live, highly interactive virtual Zoom sessions that will explore today’s most pressing topics. The Hospitality Symposium offers you a unique opportunity to engage in real-time conversations with peers and experts from the Cornell community and beyond. Using the context of your own experiences, you will take part in reflections and small-group discussions to build on the skills and knowledge you have gained from your courses.

Join us for the next Symposium, in which we’ll discuss how both day-to-day operations and strategic goal setting in the hospitality sector have rapidly evolved over the past two years, opening up new space for real-time conversations about the future of the industry. You will support your coursework by applying your knowledge and experiences to various areas of the industry, examining the innovations and accommodations you have all had to make throughout the COVID-19 pandemic and strategizing on future directions. By participating in relevant and engaging discussions, you will discover a variety of perspectives and build connections with your fellow participants from across the industry.

Upcoming Symposium: July 16-18, 2024 from 11-1pm ET

Marketing Symposium   LIVE

Symposium sessions feature two days of live, highly interactive virtual Zoom sessions that will explore today’s most pressing topics. The Marketing Symposium offers you a unique opportunity to engage in real-time conversations with peers and experts from the Cornell community and beyond. Using the context of your own experiences, you will take part in reflections and small-group discussions to build on the skills and knowledge you have gained from your courses.

Join us for the next Symposium, in which we’ll share experiences from across the industry, inspiring real-time conversations about best practices, innovation, and the future of marketing work. You will support your coursework by applying your knowledge and experiences to some of the most pressing topics and trends in the marketing field. By participating in relevant and engaging discussions, you will discover a variety of perspectives and build connections with your fellow participants from across the industry.

Upcoming Symposium: August 13 – 14, 2024 11AM – 1PM ET

How It Works

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Faculty Authors

• Certificates Authored

Kate Walsh is Dean of the Cornell Nolan School of Hotel Administration and E. M. Statler Professor. A professor of management, Dean Walsh has been a member of the Hotel School’s faculty since 2000. She received her Ph.D. from the Carroll School of Management at Boston College and her MPS degree from Cornell’s School of Hotel Administration. She holds a Bachelor of Science degree in Accounting from Fairfield University.

Dean Walsh’s primary research is in identity, leadership, and career development. She also conducts research examining the impact of strategic human capital investments. In addition to contributing to numerous books, Dean Walsh’s articles have appeared in such outlets as Journal of Management, Journal of Service Research, Journal of Organizational Behavior, Journal of Vocational Behavior, Human Resource Management Review, Organization Science, Career Development International, The Service Industries Journal, Trends in Organizational Behavior, Research in Management Consulting, Journal of Applied Behavioral Science, The Learning Organization, International Journal of Hospitality Management, and The Cornell Hospitality Quarterly.

Dean Walsh has extensive industry experience. She is the former director of training and development for Nikko Hotels International, corporate training manager for the former Bristol Hotels, and senior auditor for Loews Corporation. Dean Walsh is also a former New York State Certified Public Accountant.

Dean Walsh began her second term as dean on July 2, 2021. Since the beginning of her administration, she has focused on positioning Nolan for the future of hospitality business education as well as contributing to the Cornell SC Johnson College of Business. This includes undertaking a comprehensive renewal of the graduate and undergraduate curricula, developing Nolan’s online global presence, launching two new graduate degree programs, and providing thought leadership for the hospitality industry, most notably through the creation of industry-based webinars to guide the industry during the pandemic as well as supporting extensive outreach and engagement through Nolan’s six centers and institutes.

Dean Walsh serves on the boards of the American Hotel and Lodging Association, including serving on its Educational Foundation’s DE&I committee, and Yonsei University’s School of Business.

• Professional Development Program
• General Managers Program
• Hospitality Strategy
• Hospitality Leadership
• Management 360
• Hospitality Management 360
• Performance Leadership

Hospitality Management

• Executive Leadership
• Change Management
• Leadership Essentials
• Executive Healthcare Leadership

Steven Carvell joined the Cornell University School of Hotel Administration’s finance faculty in 1986 and is currently a Professor of Finance in the SC Johnson College of Business. Over the past 33 years, he has taught undergraduate and graduate courses such as Advanced Corporate Finance, Capital Budgeting, Financial Strategy, and Investments. Dr. Carvell has also been an active teacher in executive education since 1990, working with almost every major domestic and international hotel company to create custom courses for hotel executives with companies like Hilton, Marriott, InterContinental Hotel Group, Taj Hotels, Jumeirah, Accor, Sol Melia, Le Meridien, Shangri La, and Peninsula. Dr. Carvell has also authored eight distance-learning courses through eCornell that are among the most widely demanded courses offered. He has held academic leadership positions at the School of Hotel Administration since 1999, serving as the Associate Dean for Academic Affairs from 2007 to 2016 and the Academic Director of the Pillsbury Institute for Entrepreneurship from 2013 to 2016.

Dr. Carvell has published numerous articles in academic and professional journals, including the Financial Analysts Journal, Journal of Portfolio Management, the Harvard Business Review, and the Cornell Quarterly, and he is the co-author of “In the Shadows of Wall Street.” His work has been featured in the Wall Street Journal, The New York Times, Forbes, Fortune, Institutional Investor, Financial World, and Leaders. Dr. Carvell has recently finished a major project designed to identify the determinants of hotel demand for U.S. hotels and another on economic and capital market antecedents of venture capital commitments. He is currently working on a project to disaggregate hotel room rates within urban markets and another to determine the risk-return characteristics of hotel room rates in major U.S. markets. Dr. Carvell is also involved with evaluating the effectiveness of hotel company business strategies using strategic benchmarking and economic value-added analysis.

Dr. Carvell has worked for professional money managers in the area of applied strategy in the equity market and served as a consultant to the Presidential Commission on the 1987 stock market crash. His consulting interests include valuation and risk analysis in feasibility studies, hotel debt capacity, strategic benchmarking, and corporate and financial strategy.

• Revenue Management 360
• Financial Management

Scott Gibson is the J.E. Zollinger Professor of Finance at the College of William and Mary Mason School of Business. His current research interests include optimal financing strategies for hospitality firms and the effect of institutional investor trading behavior on securities prices. His research has appeared in hospitality-focused journals including the  Cornell Hotel and Restaurant Administration Quarterly ,  Journal of Hospitality Financial Management , the  Cornell Hospitality Report  and top finance journals including the  Journal of Financial Economics ,  Review of Financial Studies ,  Journal of Financial and Quantitative Analysis ,  Journal of Financial Intermediation ,  International Review of Finance ,  Journal of Portfolio Management , and  Journal of Financial Services Research .

His research has also been featured widely in the financial press, including articles in the  Wall Street Journal ,  Financial Times ,  New York Times ,  Barron’s ,  Business Week ,  Bloomberg ,  Financial Advisor , and  Institutional Investor .

Before returning to his alma mater Boston College where he received a Ph.D. in Finance, Professor Gibson worked as an analyst with Fidelity Investments and as a credit team leader serving a Fortune 500 clientele with HSBC Bank. Lecturing about corporate finance and the creation of shareholder value, he has received numerous teaching awards at the undergraduate, graduate, and executive levels. He has also been named as an outstanding faculty member in  Business Week ’s Guide to the Best Business Schools. Professor Gibson currently serves as an editorial board member of the Cornell Hospitality Quarterly (CQ).

Sheryl E. Kimes is an emeritus Professor of Operations Management at Cornell University’s Nolan School of Hotel Administration. From 2005 to 2006, she served as interim dean of the school, and from 2001 to 2005, she served as the school’s Richard and Monene P. Bradley Director of Graduate Studies. Dr. Kimes specializes in revenue management, restaurant revenue management, and service operations management. She has been named the school’s graduate teacher of the year three times and was awarded a Menschel Distinguished Teaching Fellowship by Cornell University in 2014.

Dr. Kimes’s research interests revolve around revenue management in the restaurant, hotel, and golf industries. She has over 100 articles in leading journals, such as Interfaces, Journal of Operations Management, Journal of Service Research, Decision Sciences, and the Cornell Hospitality Quarterly. She was awarded the CHR Award for Industry Relevance in 2010, 2012, and 2014, and she was given a lifetime achievement award by the Production and Operations Management Society in 2010. In addition, Dr. Kimes was given the Vanguard Award for Lifetime Achievement in Revenue Management by the Hotel Sales and Marketing Association International in 2017.

Dr. Kimes has served as a consultant to many hospitality enterprises around the world, including Chevy’s Fresh Mex Restaurants, Walt Disney World Resorts, Fairmont Hotels and Resorts, Starwood Asia-Pacific, and Troon Golf. She earned her doctorate in Operations Management in 1987 from the University of Texas at Austin.

• Hotel Revenue Management
• Hospitality Digital Marketing
• Restaurant Revenue Management

Rob Kwortnik, Associate Professor of Services Marketing, joined Cornell’s faculty after earning his Ph.D. in Business Administration from Temple University in 2003. He also earned a B.A. in Journalism from Temple and an MBA from California State University, Northridge. Professor Kwortnik’s research focuses on consumer behavior in service contexts, with special attention to service experience management. He has published in the Journal of Marketing Research, Journal of Service Research, The International Journal of Research in Marketing, and the Cornell Hospitality Quarterly, among others. He has been honored eight times as a Teacher of the Year by students at the School of Hotel Administration. Prior to his career in academics, Professor Kwortnik held several professional positions in marketing and was a travel industry consultant. He is a recognized expert on the leisure cruise industry.

• Digital Marketing 360
• Social Media Marketing
• Integrated Marketing 360
• Strategic Hospitality Marketing

Alex Susskind is a Professor of Food and Beverage Management and is currently serving as the Associate Dean for Academic Affairs. Professor Susskind earned his Ph.D. in Communication from Michigan State University with a specialization in organizational communication and his MBA with a concentration in personnel and human relations. He earned his undergraduate degree at Purdue University in Restaurant, Hotel, and Institutional Management and is also a trained chef with a degree in Culinary Arts from The Culinary Institute of America in Hyde Park, New York. Prior to starting his career in academia, Professor Susskind was a chef and restaurant operator for both independent and multi-unit restaurant companies in the Northeastern and Southeastern United States.

• Senior Living Management
• Food and Beverage Management

Cheryl Stanley is a Senior Lecturer in food and beverage management at the Nolan School of Hotel Administration, Cornell University. She has been involved with food since the age of ten, when she started her own chocolate business, Cheryl’s Chocolates. Following her interest in food, Ms Stanley attended the School of Hotel Administration and graduated in 2000.

While at Cornell, Ms. Stanley discovered her passion for beverages through the courses “Introduction to Wines,” “Food and Wine Pairing,” and “Beverage Management.” Upon graduation, she continued this enthusiasm for beverages and food service in both hotel and restaurant operations on the West Coast, where she worked for the Four Seasons Hotel in Newport Beach and the Wine Cask in Santa Barbara.

Continuing her entrepreneurial journey, Ms. Stanley started her own restaurant consulting company specializing in beverages and service in 2008. During this time, she was also presented an opportunity to become an adjunct instructor at the Culinary Institute of America (CIA), where she taught courses that included gastronomy, food, wine, and (agri)culture. Falling in love with teaching, Ms. Stanley decided to pursue her Master’s degree in hospitality and retail management from Texas Tech University. Heading back north, she returned to CIA prior to joining the food and beverage operations area back at her alma mater.

Ms. Stanley teaches courses on specific elements within the field of food and beverage operations, including “Introduction to Wines,” “Catering and Special Events,” and “Beverage Management.” She combines theoretical education with practical operational applications.

Certified through multiple wine organizations, Ms. Stanley has conducted research on beverage costing in hotels, bars, and restaurants, as well as hospitality education, and she has presented at beverage-related conferences. In 2015, she was awarded the Ted Teng ’79 Dean’s Teaching Excellence Award. Ms. Stanley is a member of the Society of Wine Educators and the United States Bartenders’ Guild. She is the faculty advisor for Cornell Cuvée, the blind wine tasting competition team, which has won first place at multiple international wine competitions. In 2017, Ms. Stanley was selected as one of Wine Enthusiast Magazine’s 40 Under 40 Tastemakers.

• Wines of Germany and Austria
• Wines of the World
• Wines of Spain and Portugal
• Wines of the Southern Hemisphere
• Wines of Italy
• Wines of France
• Wines of California, the Pacific Northwest, and New York

Reneta McCarthy has both teaching and practical experience in hotel operations. She began her career at Marriott International, where she worked as a housekeeping manager and then as director of services in the full-service hotel division. She later transferred to Courtyard Hotels, by Marriott, where she became one of the youngest general managers of a Courtyard property. She became director of rooms at The Statler Hotel at Cornell in 1992 and joined The Hotel School faculty in 1995, where she teaches courses in hotel and casino operations. She is the faculty advisor to Hotel Ezra Cornell (HEC), an annual, student-run industry conference that attracts 300 hospitality leaders to campus each spring.

Key Course Takeaways

• Describe hotel revenue management and its benefits
• Assess the role of marketing in your organization
• Understand principles of financial statements
• Identify online sources of financial information
• Create strategies to develop a high-functioning team
• Identify service recovery strategies that satisfy guests and prevent problems from occurring again
• Estimate the marginal value of capacity and plan allocations
• Evaluate competitive responses to pricing actions
• Simulate how consumers find prices

Download a Brochure

What You'll Earn

• Hospitality Management Certificate from Cornell Hotel School
• 60 Professional Development Hours (6 CEUs)
• 17 Professional Development Units (PDUs) toward PMI recertification
• 20 Professional Development Credits (PDCs) toward SHRM-CP and SHRM-SCP recertification
• 20 Credit hours towards HRCI recertification

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Who should enroll.

• Hospitality professionals working in every function of their organization
• Professionals looking to move into a hospitality management position

“In my 20 years of experience as a hotel manager, I’ve completed my share of various training programs — but the experience at eCornell is FANTASTIC. Totally recommend.”

“great program and great resume booster. this certificate is easy to follow yet challenges you enough to make you think outside of your “expertise.””, “an easy and efficient way to update knowledge and get feedback from students all over the world. ecornell brings professionals from all over the world closer.”, “after completing the certificate, i helped my company make changes to increase profitability. i am proud when people ask me where i earned my certificate and i can say cornell university school of hotel administration. thank you, ecornell”, “i have been linked to senior management in hotels and restaurants for more than 20 years and the training received at cornell has provided me with a collection of very valuable tools for professional growth.”.

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National Nurses Week 2024: Chipotle's free burrito giveaway, more deals and discounts

Nurses should be celebrated every day, but they do have a special week: national nurses week, which runs may 6-12. restaurants like chipotle and buffalo wild wings have specials during the week..

Chipotle is giving away 100,000 burritos for National Nurses Week. And you don't necessarily have to be a nurse to get in on the deal.

From Monday, May 6, to Friday, May 10, healthcare workers can sign up for a chance to win a free burrito e-card on the Chipotle website . At the end of National Nurses Week, 100,000 healthcare workers will be randomly selected to get an email asking them to verify their employment status via ID.me. Those who successfully verify that within 48 hours will get a free burrito e-card.

Customers can get in on the action, too, by purchasing limited-edition Chipotle Healthcare Heroes E-Gift Cards online; 10% of the proceeds from the gift card purchases will be donated to the American Nurses Foundation. And throughout the month of May, you can round up your online or app orders to the nearest dollar amount. 100% of those proceeds will go to the foundation.

National Nurses Week 2024: A RN reflects on the state of the profession, calls for change

When is National Nurses Week?

National Nurses Week is observed annually May 6 through May 12.

More ways to save: Visit USA TODAY's coupons page for deals from thousands of vendors

What is National Nurses Week?

National Nurses Week grew out of a congressional resolution and proclamation signed by President Reagan in 1982 deeming May 6 as a National Recognition Day for Nurses.

The American Nurses Association board of directors expanded this to a National Nurses Week in 1990. The permanent dates for the week were designated in 1993 to be officially observed starting in 1994.

The week includes National School Nurses Day on May 8 and May 12, the birthday of Florence Nightingale, which has been celebrated as International Nurse Day since 1974.

National Nurses Week 2024 freebies, deals and discounts

Here's a roundup of freebies, deals, discounts and other specials for National Nurses Week.

• Anthony's Coal Fired Pizza: Nurses get a 20% discount on all orders with a valid ID from Monday, May 6, to Sunday, May 12.
• BurgerFi: Nurses get a 20% discount on all orders with a valid ID from Monday, May 6, to Sunday, May 12.
• Buffalo Wild Wings: From Monday, May 6, to May 12, nurses get 20% off their orders with valid IDs on dine-in, call-in, and walk-in orders.
• Buzz E-Bikes and Huffy Bicycles : Both United Wheels -owned companies give nurses 20% off online purchases year-round when verifying their ID.me at checkout.
• Create Amor: Through June 7, get 25% off orders for scrubs (use the code NURSE25) and $1 per set (top and bottom) will be donated to the American Nurses Foundation. The scrubs brand will also donate 100% of proceeds from each Iris Five Pocket Top sold directly to the foundation.
• Dunkin': Nurses can get a free medium hot or iced coffee, no purchase necessary, on Monday, May 6. (The deal excludes Frozen Coffee, Cold Brew and Nitro Cold Brew. Espresso shots, flavors, dairy alternatives & cold foam may be an additional charge.)
• Firehouse Subs: The sandwich chain has a week of specials available starting Monday through its Firehouse Rewards loyalty program and app including (on Wednesday) BOGO Hook & Ladder Subs and (on Friday) two medium sandwiches for $12 or two large sandwiches for $18.
• Free Rein Coffee Company: Nurses, first responders and medical providers get 20% off all year long from "Yellowstone" star Cole Hauser's brew brand by verifying with ID.me. Also eligible for the 20% discount: military members.
• The Good Feet Store : The retailer, with more than 250 locations, will give nurses a complimentary pair of Architek Comfort Slip-Ons and three pairs of OS1st Comfort socks with the purchase of at least a Good Feet Store 3-Step Arch Support System. (Note: if Architeks are not available, a pair of Brooks running shoes will be provided. Valid nurse's ID is required.)
• The Greene Turtle: All nurses and healthcare workers with a valid ID get a free meal (value of up to $15) on Monday, May 6.
• Happy Joe’ s Pi zza & Ice Cream: Nurses get a 10% discount at participating locations from Monday to Friday, May 6-10.
• honeygrow: Nominate a nursing team for $250 worth of catering from the fast-casual chain with 33 locations in the eastern U.S. Submit your nomination on the honeygrow website before Wednesday, May 8. Five winning teams will be announced on May 10 via honeygrow's social media platforms.
• HTeaO: The iced tea chain will give healthcare personnel 50% off cups of tea from Monday, May 13, to Sunday, May 26, with a valid hospital, doctors office, and school nurse ID.
• Insomnia C ookies: The Philadelphia-based late-night bakery chain with more than 240 locations is giving nurses a free Classic cookie in-store, no purchase necessary, all week beginning Monday, May 6. (Just show a valid ID; availability varies by location.)
• KIND Snacks: Nurses get 15% off their purchases on the website all year long. Customers just verify with ID.me at checkout.
• Landing: The flexible rental firm, with sites especially practical for travel nurses, is giving away prizes including three months' rent. Nurses can enter to win by submitting a 60-second video and others can nominate a nurse, too.
• Logan's Roadhouse: Nurses get 20% off their entrée this week. Just show your badge.
• McAlister’s Deli: Nurses can get free tea – either one big Sweet Tea, Unsweet Tea, ½ Sweet & ½ Unsweet Tea, or ½ Lemonade & ½ Sweet/Unsweet Tea (flavor shots excluded) – at McAlister's Deli from Monday, May 6, to Sunday, May 12, with their badge or ID. Offer valid in-store only; no purchase necessary.
• Moe’s Southwest Grill: Cater a Moe's Southwest Grill meal for nurses from Monday, May 6, to Sunday, May 12, and when you spend $300 or more, get a $50 E-gift card (use code THANKYOU24). Good at participating locations; not valid with other offers or third-party delivery. Doesn't include tax, tip and fees.
• Pancheros: Nurses can buy one entrée and get one free on Wednesday, May 8, at participating restaurants. (Offer good in-restaurant; just present a valid hospital badge at checkout.)
• The Parking Spot: The parking company is giving healthcare workers 25% off parking during their trips; just signup with an associated healthcare email account .
• Peter Piper Pizza : Nurses can get a free personal pizza every day Monday through Friday (May 6-10). Redemption is limited to once per day; valid nurse ID/credentials must be shown.
• Postino: The restaurant chain, with more than 25 locations in five states , will give nurses its $25 Board and Bottle (bruschetta board, plus a bottle of wine) all day every day during the month of May with badge/ID. (The special is usually only available Monday and Tuesday 8 p.m. to closing.)
• Potbelly Sandwich Works: Nurses get a free cookie or fountain drink with the purchase of an entrée by showing their ID Monday, May 6, to Sunday, May 12. Also, all customers can get free delivery on a catering order over $150.
• Salata Salad Kitchen: On Monday, May 6, Healthcare workers get 20% off their order when they present their badge at checkout. Also from Monday to Friday, get 20% off catering orders of $200 or more, and get free delivery on orders through DoorDash.
• Shipley Do-Nuts: Nurses who belong the chain's Do-Happy loyalty program can get a free half-dozen box of glazed do-nuts with any purchase on Monday, May 6.
• Skechers: Nurses get a 10% discount on all styles during the month of May on the Skechers website (valid ID or form of employment required). Online shoppers can also round up the purchase price of May purchases to the nearest dollar with proceeds going to the American Nurses Foundation; donate $5 or more and get $10 off your next $100 purchase in June.
• Smoothie King: Get $2 off your on Monday and Tuesday via Smoothie King’s Healthy Rewards App (use code THANKS2024). The promo code may be used multiple times. Also, Friday, May 3, to Friday, May 10, when you buy $25 or more in gift cards online, get a bonus of 2,000 Healthy Reward points.
• Sockwell: Nurses get a free pair of socks when they buy three pairs at full price May 6-12 on the Sockwell website (excludes closeouts and 3-packs).
• Yogurtland: Through May 14, the frozen yogurt chain is offering free delivery on orders of more than $15 made through the website or mobile app (use the code FREEDELIVERY).
• Zaxby's : Nurses can buy one Boneless Wings Meal and get a second one free on May 7 at participating locations (redeemable through the Zaxby's app or website for Zax Rewardz members, while supplies last).
• Zips Car Wash:  Nurses can get a $5 "Pro" Wash at any Zips Car Wash or Rocket Express location across the country through May 19 with wash code 3687.

Follow Mike Snider on X and Threads:  @mikesnider  & mikegsnider .

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