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The 15 Biggest Travel Scams, and How to Avoid Them

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You know that old saying “there’s a sucker born every minute”? Don’t be one of them. Stay ahead of these surprisingly effective travel scams to keep your vacation plans from falling apart. The schemes below may be just the tip of the iceberg when it comes to travel cons, but preparing yourself for these common swindles is a good place to start.

Vacation Clubs

Wholesale travel clubs claim that you’ll have access to incredibly cheap vacations if you join. However, once you pay the joining fees, you find that the deals offered aren’t any better than what you can find for yourself online—for free. Consumer advocate Christopher Elliott , whose book Scammed lays out a helpful roadmap for being a responsible and effective shopper in a world of corporate swindles, has told SmarterTravel: “I’ve never come across a legitimate travel club. My advice is to run, don’t walk.”

Elliott advises that anyone considering joining a travel club do research with a very critical eye beforehand. Simply doing an internet search for the name of the travel company plus “travel scam” will usually reveal a host of problems experienced by other members. Also check the Better Business Bureau for complaints about the specific service before you buy.

Timeshare Sales

Ed Perkins, a longtime contributing editor at SmarterTravel, calls the up-front fees for selling your timeshare the biggest travel scam out there.

“Scammers promise to get you out from under, saying they have buyers, but all they really do is take a fee, upward of $400, and do nothing,” says Perkins.

Never pay up front to have someone help you sell your timeshare. If you want out, go to a licensed company and check them out with the Better Business Bureau before listing with them. If you’re having trouble getting out of your timeshare , work with a rental company and rent it out to recoup some of the money until you can sell.

Vacation Certificates

Ed Perkins also warns against prepaid vacation certificates: “Travel scams promise really great prices but deliver nothing. The idea here is to get the up-front money, then keep stalling: ‘Sorry, these dates are sold out; try again soon.’ They delay until people just quit trying.” Or the company charges huge additional fees to redeem the certificates, and the trip is considerably less luxurious than promised. Before prepaying for a vacation package, be sure to research fees and blackout dates, as well as the company’s reputation.

“Travel-Agent” Card Mills

Ah, the life of travel agents. Cheap hotels and airfares are thrown at their feet once they pull out their travel-agent ID cards, right? Wrong. Don’t believe the hype from outfits that promise to issue you a travel-agent ID that provides access to discounts. Scammers charge hundreds of dollars for these cards, but victims who shell out will quickly find that no place will accept the fakes, and they never see any discounts. The only way to avoid this travel scam is to not buy a travel-agent card if you’re not a travel agent—there’s really no legal way to get around it.

Car-Rental Collision Damage Waivers

Rick Steves calls the car-rental collision damage waivers (CDW) a “collision damage waiver racket” for a reason. When you rent a car, the company often pressures you to buy a CDW supplement, which will prevent you from having to pay a high insurance deductible if the car is damaged. (The deductible can be thousands of dollars before insurance kicks in.)

But most major credit cards already include deductible collision coverage for free , so check your credit-card terms and pay for the rental car with your credit card. Then you’ll be covered without having to shell out extra cash for phony insurance. Most credit-card collision coverage is secondary, meaning you have to claim from your regular insurance first. If you don’t want a claim on your insurance, you can buy third-party primary collision coverage from the booking agency for about $10-$11 a day. Or, if it’s pricey, you can instead buy coverage from an independent outlet; sites like Bonzah.com offer rental coverage from $7.99 per day. That’s about one-third of what the rental companies charge.

“You Won a Free Trip!”

If you’ve ever dropped your business card in a “win a free trip” drawing at a restaurant or signed up to win at a fair, you may have gotten a phone call, letter, or email claiming you’ve won a free vacation. These days, the hustle is often via robocall. Be wary—many of these “prizes” are actually booby traps in which you’ll have to pay hefty fees to claim the vacation or give your credit card number to “verify your eligibility,” resulting in identity theft. After a recent lull in monitoring these robocalls, the Federal Trade Commission (FTC) is again cracking down on them. If you’re scammed, get the names of resorts and airlines included in the prize and call them independently to verify the trip. Never give credit card information to someone who cold-calls you, and be sure to get details of the prize in writing before accepting.

Fake International Driving Permits

The FTC also warns against fake International Driving Permits (IDPs) . Some countries require tourists to have an IDP in addition to a U.S. driver’s license. However, there are only two American associations that are legally authorized to issue IDPs—the American Automobile Association (AAA) and the American Automobile Touring Alliance (AATA). Fraudulent companies sell fake IDPs over the Internet, but you’ll pay hundreds of dollars for a permit only to face legal problems for using the imposter IDs in another country.

The Bait and Switch

The hotel you’re thinking of booking is suspiciously cheap, but the property’s website makes it look beautiful and centrally located. When you arrive, the hotel is run-down, missing amenities, and in a deserted part of town—and it won’t refund your money. Avoid this travel scam by using websites like Oyster (one of SmarterTravel’s sister sites) and TripAdvisor (SmarterTravel’s parent site) to read real customer reviews and see honest photos of the property.

“Grandparent” Travel Scams

Even if you’re not currently traveling, you can still be the victim of a travel scam: The State Department warns that scammers will call an older relative or friend of someone who’s away on vacation and pretend to be the traveler in desperate need of help. The scammer usually poses as the traveler or a foreign government official and directs the victim to wire a large sum of money, citing an array of things: They have been robbed and need money to return to the United States, or they have run into legal trouble and need bail money. Sometimes the scammer will even pretend to be someone from the U.S. embassy calling on behalf of the relative for money. Never wire money in response to a suspicious phone call; instead contact the State Department to ask if the situation is legitimate, or call your relative directly. If you encounter this scam, the FBI advises you report it to local authorities or a state consumer protection agency. You can also file a complaint with the FCC .

The FCC (Federal Communications Commission) offers the following advice to prevent “grandparent” travel scams:

Never give out personal information such as account numbers, Social Security numbers, mothers’ maiden names, passwords, or other identifying information in response to suspicious calls or to callers demanding immediate action. Scammers can spoof the caller ID of their number to make it appear to be from a trusted source. If a caller claiming to represent a company or a government agency asks for personal information, hang up and verify the authenticity of the request by contacting the company or agency yourself, using information found on its official website or through other means such as the phone book. If a caller claims to represent a company with which you have an account—such as a utility or a bank—hang up and check the contact information on a recent bill or statement, then call the company back yourself.

Rental Property Scam

Rule of thumb: Never go to Craigslist (or anything similar) for a rental home. Scammers will place an ad and ask the victim to wire money to secure the vacation rental—and then disappear. Or they’ll have you send money to them rather than to the actual property owner. Avoid the rental scam risk by going through a reputable vacation rental site with protections and insurance guarantees such as Airbnb , HomeAway , or SmarterTravel’s sister site FlipKey , all of which will protect your money from fraudsters.

Bogus Travel Agents

Don’t trust a tour operator or packager you don’t know of or can’t find reviews of easily online—especially with a big payment. An even more worrisome version of these travel scams in the U.S. is fake versions of websites: You search for a hotel or tour and get through to what looks like a legitimate website from a known company. But it isn’t: It’s a copy-cat version run by a scamster who paid a lot of money for a good search engine position. At best, after you make a payment, the hotel will honor your reservation—but probably at a higher price than you should have paid. At worst, you get nothing.

Take a close look at the website’s URL. Unsure if it’s right? Do a new search to find the company’s homepage and compare it to the first half of the link—any rogue characters, numbers, or symbols might mean it’s a fake. You should also never pay for a service via wire transfer, or any other irreversible money-transfer system.

Currency Short-Changing

A longstanding travel scam relies on tourists’ unfamiliarity with a foreign currency. This can take various forms: counterfeit bills, miscounting change, mixing smaller bills into what should be a pile of larger notes, etc. Get to know the bills of any country you visit, and limit the amount of foreign currency you exchange and have with you at any time. Get your foreign currency from an ATM, and put all your big-ticket purchases on a credit card.

Counterfeit Event Tickets

These days, high-tech forging can make almost any piece of paper or cardboard look authentic. Don’t buy a high-priced ticket (or even a low-priced one) to a sold-out event from someone on the street or via an unfamiliar website. You might be turned away at the gate. Buy from an authorized source—the box office or an online dealer that’s a verified reseller.

Fake Tour Guides

Have you ever been walking in a tourist-frequented area and had someone approach you offering to be your guide? Of course, you would have no idea in this situation whether this person has any useful knowledge of the city, but you may be coaxed into a nearby store that they claim offers the “best” prices on local specialties.

Pre-arrange a guide through an official tourism office or a local travel agency so you can compare prices and know what you’re getting. I once arranged the best local guide I ever had through an American Express agency. A university history professor showed us the fantastic National Museum of Damascus in Syria.

Credit Card Fraud

One of many potential credit card fraud risks is the familiar “verification call” gambit. In this travel scam, within a few hours of checking into a hotel, you get a call from someone claiming to be at the front desk to “verify” the details of the card you used. Of course, that caller is a scammer with no connection to the hotel who just wants to get your card data. In this and any other situations, be highly suspicious of anyone who calls you asking for credit or debit card information, no matter how plausible the excuse may seem. Tell the caller you’ll be right down to settle the problem, and instead call a known number, like the hotel’s direct line, to settle whatever account is involved.

More from SmarterTravel:

• How to Avoid Counterfeit Money While Traveling
• 6 Cruise Scams You Should Never Fall For
• Europe Travel Scams to Watch Out For

Editor’s note: This story was originally published in 2012. It has been updated to reflect the most current information. Caroline Morse Teel and Ed Perkins contributed to this story.

We hand-pick everything we recommend and select items through testing and reviews. Some products are sent to us free of charge with no incentive to offer a favorable review. We offer our unbiased opinions and do not accept compensation to review products. All items are in stock and prices are accurate at the time of publication. If you buy something through our links, we may earn a commission.

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Is Travelgo.com Legit Or A Scam? An In-Depth TravelGo Review

In recent times, online travel booking platforms have become increasingly popular, offering travelers convenience and competitive prices for flight reservations.

One such platform is TravelGo.com , which claims to provide affordable flight bookings for both domestic and international travel.

However, its legitimacy has been a subject of debate among travelers due to mixed user experiences and varying reviews.

In this in-depth review, we’ll explore the features, pros and cons, user reviews, and overall verdict to help you decide whether Travel Go is a trustworthy platform for your travel bookings.

What is TravelGo (Ly.Com)?

TravelGo ( https://www.travelgo.com/ ), also known as Ly.com , is an online travel agency that allows users to search for and book flights from various airlines. The platform claims to offer competitive prices on airfares, enabling travelers to find budget-friendly options for their journeys.

While the website functions as a flight aggregator, it does not operate airlines or provide its own travel services. Instead, TravelGo partners with established airlines to offer flight options to its users.

Pros of TravelGo

TravelGo offers competitive prices, a variety of payment options, easy search and comparison features, partnerships with established airlines, and a user-friendly website.

• Competitive Prices – Some users have reported finding cheaper flight options through TravelGo compared to booking directly through airlines or other travel agencies. The platform’s ability to aggregate flight data from multiple sources can lead to cost savings for certain routes.
• Variety of Payment Options – TravelGo accepts payments through credit cards, PayPal, WeChat, and AliPay, providing users with convenient payment choices. This flexibility makes it easier for travelers from different regions to complete their bookings.
• Search and Compare – The platform allows users to search and compare flights from different airlines, making it easier to find the most suitable option based on their preferences and budgets. This feature streamlines the booking process for users looking for specific flight details.
• Partnered with Established Airlines – TravelGo collaborates with well-known airlines like Virgin Australia, offering flights from reputable carriers. This partnership lends credibility to the platform’s flight options and can give users peace of mind when booking through TravelGo.
• User-Friendly Website – The website design is relatively straightforward, enabling users to navigate and find flight options without much hassle. The booking process is intuitive, and users can complete their reservations with relative ease.

Cons of TravelGo

Below are some cons to consider before using TravelGo for your flight bookings.

• Negative User Reviews – TravelGo has received a significant number of negative reviews, with complaints about poor customer service, difficulty reaching support, and unresolved issues. Many users have expressed frustration with the platform’s lack of responsiveness and lackluster assistance.
• Lack of Information – Some users have raised concerns about the limited information available about the company, including its physical location and registration details. The absence of comprehensive company details can make it challenging for users to assess the platform’s credibility.
• Passport Details Requirement – TravelGo asks for passengers’ passport details even for domestic flights, which may raise privacy and security concerns for some users. Requiring passport information for domestic travel can seem unnecessary and deter potential customers.
• Uncertain Legitimacy – The abundance of negative reviews and the platform’s limited transparency raise questions about TravelGo’s legitimacy and reliability as a travel booking service. Users may hesitate to entrust their travel plans and personal information to a platform with uncertain credentials.

Why TravelGo Appears to be Legitimate?

TravelGo does appear to have some characteristics that may suggest legitimacy:

A. Website and Booking Platform

TravelGo has a functioning website where users can search for and book flights. The platform appears to offer flight options from various airlines, and users can enter their travel details to find available flights.

B. Accepted Payment Methods

According to user reviews, TravelGo accepts payments through various methods, including credit cards, PayPal, WeChat, and AliPay. Accepting multiple payment options can be a sign of a legitimate business.

C. User Reviews

While TravelGo has some negative reviews, it also has a few positive reviews where users have reported successful bookings and satisfactory experiences. User reviews can offer insights into a company’s services and credibility.

D. Contact Information

The platform provides contact details, including an email address and a phone number. Having accessible contact information is a positive sign as it allows users to reach out for assistance or inquiries.

E. Website Design

From the information provided, the website appears to be functional and reasonably well-designed, although it may lack some detailed information about the company itself.

F. Booking with Established Airlines

Users have mentioned booking flights with well-known airlines like Virgin Australia through TravelGo. Collaborating with reputable airlines can indicate that the platform is working with legitimate partners.

TravelGo Review Verdict

While I cannot definitively label TravelGo as a scam, there are numerous red flags and reasons to be cautious about using their services. It’s essential to be aware of these potential issues to protect yourself and make informed decisions when booking through any online platform.

Here are some reasons that might make you skeptical about TravelGo’s legitimacy:

A. Lack of Official Affiliations

TravelGo is not registered with reputable industry bodies such as AFTA (Australian Federation of Travel Agents) ‘s through ATAS (Australian Travel Accreditation Scheme) or other recognized travel associations. Established travel agencies usually have affiliations that provide consumer protection and reassurance.

B. Mandatory Passport Details for Domestic Flights

Requiring passengers to provide passport details for domestic flights is highly unusual and raises concerns about the platform’s intentions and potential misuse of sensitive information.

C. Inconsistent Customer Service

Numerous negative reviews highlight poor customer service from Travel Go. Delayed responses, unhelpful assistance, and difficulty in resolving issues have left customers frustrated and dissatisfied.

D. Obscure Background and Location

The platform’s Chinese origins and the lack of detailed information about the company’s background can make users skeptical about its legitimacy and trustworthiness.

E. Mixed User Reviews

While some users report successful bookings and competitive prices, there are also numerous negative reviews detailing problems with bookings, cancellations, and refunds, raising doubts about the platform’s reliability.

F. Lack of Trustworthy Testimonials

The absence of well-documented and verifiable testimonials from reputable sources may lead users to question the credibility of Travel Go’s claims.

G. Potential Scam Reports

There have been instances where users reported being scammed by travel agencies with similar names, leading to confusion and mistrust in the market.

User Reviews

User reviews of TravelGo are mixed, with some travelers expressing satisfaction with their bookings, citing competitive prices and smooth transactions.

Positive reviews often highlight successful experiences where users secured affordable flights with TravelGo.

However, the platform has also received a substantial number of negative reviews like below. Many users have reported issues with customer service, refund processes, and communication, indicating potential risks when booking through this platform.

Note: Remember, it’s best practice to review recent feedback from various customers across different review sites for a safer experience .

As with any online travel booking platform, caution is advised when using TravelGo . While some users have reported successful bookings and satisfactory experiences, others have faced significant challenges and frustrations.

Before making a decision, it’s essential to conduct thorough research, read reviews from multiple sources ( Not just this one ), and consider using well-established and reputable travel booking sites to ensure a safe and reliable booking experience.

Remember to prioritize your privacy and security when providing personal information and making payments online. Ultimately, the decision to use TravelGo should be made after careful consideration of all available information and potential risks.

Also Read: Is Weegy.com Legit or a Scam? An In-Depth Weegy Review

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Did you like what you have read about “ Is Travelgo.com Legit or a Scam? An In-Depth TravelGo Review)” ? If so, please comment down below. Sharing your thoughts will encourage me to do better research and improve page content.

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I've been with Go Travel since August 2015 and it's been an amazing ride so far! The owners are committed to their agents' success. With their help, I've learned a lot about over the past few years about the value a well-trained travel agent adds to a person's vacation! Even though I work from home, I feel like I'm part of a close-knit team - GREAT place to work!!

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I can recommend them,we have a long…

I can recommend them,we have a long holiday in Dominica,booked hotels and air tickets,informations got on time,helped us,24 hours availability.Satisfied with services.I wish them the best.

Date of experience : April 21, 2024

Worst experience

Worst experience. We received itinerary for Gangtok and Darjeeling. They gave itinerary with reasonable cost also. Alloted hotels was good. But while we are in travel they often call for balance amount and it exceeds amount mentioned in itinerary. We had arguments during travel. They didn’t take us to places mentioned in itinerary. Driver differs daily so there was lot of communication gap.

Date of experience : May 26, 2023

Reply from Travelgo Limited

Hi, are you sent your review to wrong business. Our name is Travelgo, but Irish company and currently we not selling for any flights. Please check again the website address where originaly you are purchased and remove this irrelevant review which is independent for our company. Our website only working at www.travelgo.ie. Regards

Trip to Punta Cana

Received a quote very quick but after requesting few changes to the qoute specially to make the holiday longer than 1 week I have received an extremely unprofessional response. Did not continue with this travel agent.

Date of experience : January 24, 2022

Thank you for the professional…

Thank you for the professional organization! We spent 5 unforgettable days in Paris courtesy of Travelgo. Gabor's helo was as usual: quick ans aleays ready for action I am very satisfied with Travelgo!! Highly recommend them! Dorina Beres

Date of experience : March 18, 2024

Everything went well

Everything went well, no issues. Good communication, always available service. Really good price for family holiday. I highly recommend Travelgo.

Date of experience : March 26, 2024

We spent two weeks at the Sharm el…

We spent two weeks at the Sharm el Sheik Sea Beach aqua park resort. The hotel is very nice, easily accessible, clean, the food is impeccable, the staff is good head.Upon arrival at the hotel, our suitcases were disinfected, they were greeted with a welcome drink. It was true there was a small problem on arrival, our reservation was not found in the system, but it was not Travelgo's fault, someone made a mistake in the hotel, but Ági And Gábor took action very quickly and everything was fine.We will definitely choose Travelgo next time!

Date of experience : August 18, 2020

A wonderful week in Denmark and Sweden!

Recently arrived from a Scandinavian tour, visiting Copenhagen, Malmö and Stockholm. I used Travelgo to book the hotels, I did it before and definitely WILL do it in the future. Gábor's help was as usual: he gave me the best quote (20-30% under any other offers), made the reservations, insurance, etc. All these in less then half an hour and around 10pm. I am very satisfied with Travelgo. Highly recommend them!

Date of experience : March 23, 2022

Thank you for the professional organization! We spent 10 unforgettable days in Dubai courtesy of Travelgo! Everything was wonderful, without disappointment and, last but not least, we were able to book at a more favorable price than at the Hungarian travel agencies! Peter Hungary

Date of experience : July 25, 2023

Starting from the flights the whole…

Starting from the flights the whole trip was very well organised. Lovely hotels booked with nice breakfast included for each day, group programs well organised and kept us curious all the way through. Breath taking scenery, comfortable cars to travel with and last but not least amazing company! Having like minded people surrounding you for 8 days is very important. Thank you for new friendships, the laughter with tears and my sore tummy as we laughed so hard. Roll on 2021!

Date of experience : February 17, 2020

Travelgo was a great opportunity to…

Travelgo was a great opportunity to have a dream travelling. However was some problem/ challenge in the booking but our Travelgo advisor was very helpful and keen to help with every query of ours. he advised even connection on the destination country, then we have some friends already in the new continent. Thanks A.Gabor Horvath again :) Highly recommend them!

Date of experience : February 01, 2019

Vacation in Mexico

Dear Travelgo. Thanks a lot for organizing a wonderful vacation. You offered a really great deal. We are satisfied with the customer service you have, very helpful, quick and responsive. Everything went smoothly even in these difficult times. We recommend you to everyone. :) Agnes&Geza

Date of experience : June 21, 2021

Wonderful two weeks in Dominican Republic!

We received the first offer in a few days after requesting it, really quickly. Ági helped us during the whole process, giving us useful information and updates. The hotel offered and choosen by us was amazing, friendly and familiar. A small mistake took place with the room reservation, but Ági offered their help immediately. I liked that the check-ins and QR codes were handled by Agi and we did not have to take care of that. I would find it helpful if the informations shared in the Facebook group (eg. updates from airlines, governments requiring or not a PCR test, insurance) would be collected and sent out in an email for the travellers already having a plane ticket. We are statisfied with the service of Travelgo, we are already planning out next trip with you!

Date of experience : May 01, 2021

Hello, Virag. It's great to hear that! We're glad that everything went well with your booking. You're welcome to book with us again at anytime! Best regards, The Travelgo Team

Safety, comfort--> Travelgo

My friend recommended Travelgo, now i have the reason. They perfectly managed our tour in Dominican Republic from the offer untill we get back to home. Plane tickets, hotel, opcional programs they managed also. Been to 4 programs with them Monkeyjoungle Quad tour at the Atlantic Ocean beach Saona island with katamaran Deepsea fishing All of them was beutiful and unforgettable for us. The view, the Caribbean Sea and Atlantic Ocean...etc We wish to come back asap♥️ Already working with Betty and Gabor on get offer for xmas time to see everything again. Thank you for everything Travelgo, Betty, Gabor, it was a pleasure for us 🤗

Date of experience : May 09, 2022

Gabor's administration is fast

Gabor's administration is fast, precise and complete. We have never encountered such expertise in any other office. What he says and promises is all as promised. Thank you

Date of experience : January 14, 2022

Hi TravelGo

Hi TravelGo! Thanks a lot for organizing a perfect vacation for us! Quick offers, excellent and friendly customer service. Really looking forward to plan our next trip with you! Anita

Hello Anita, Thank you for your feedback. We're always trying to give our customer great deals! We hope to see you again soon. Best regards, The Travelgo Team

It was amazing holiday

It was amazing holiday! Everything was perfectly organized. The hotel was cool, the Beach clean and warm. We got the Best price From them, other travel agencies were more expensive. Eszter and Anita were very helpful. Thank you everything! We will choose them next time too.

Date of experience : February 05, 2022

Thank you for the affordable ticket and service! ✨

Thank you for the cheap ticket. I am now waiting for my flight. Very affordable site to book your urgent flight. The customer service also is very professional and approachable.

Date of experience : December 09, 2022

Good service, deals and more

Hi Travelgo, thanks for the good deals again for our holiday. It was not the first time we use your service, but am sure not the last! IT has a personalised offer our flight ideas. We could save some money and got the most out of our holiday stay. Highly recommend! 🎊🌍✈️🏝️

Date of experience : December 19, 2019

It was great!

It was great! Our experies, dont choose the five building!

Date of experience : December 28, 2019

Great! I used Travelgo to travel and it was an excellent experience, they informed everything in advance, it is very trustworthy! the custom service is very nice also, 100% recommended.

Date of experience : September 12, 2019

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It's important to regularly back up your files to keep your data safe from sudden device failures and other unexpected circumstances. One of the most reliable options for backing up essentials is using  cloud storage  as a way to access important data, as it can be accessed from multiple devices. But the convenience of cloud storage often comes with a hefty price tag. And that's especially true if you have recurring monthly fees that add up over the lifetime of your account. 

Prism Drive is currently offering lifetime cloud storage subscriptions at a more affordable price point when you sign up through StackSocial. Right now you'll get 20TB of cloud storage for life for just $90 . That's a one-time fee with no recurring charges, making it an ideal failsafe for your most vital data. There are some caveats, which we'll get into below, but this may be an appealing offer if you don't want to be locked into a subscription with recurring costs. This offer expires soon, so be sure to act quickly to take advantage of these savings. 

How does that compare to Prism Drive's usual pricing? You'd regularly pay $249 per year for a 10TB account if you signed up directly via its site. There isn't a 20TB option there right now, so not only are you getting twice the usual amount of storage but you're paying less than half for it -- and you pay that $90 fee only once, making this a pretty sweet deal. StackSocial is also offering deals on lifetime subscriptions to 1TB, 5TB and 10TB accounts if you don't need as much space, but the 20TB remains the best value overall if your budget can stretch to $90. 

Prism Drive lets you securely store your files and access them from practically anywhere using your computer, phone or tablet. You can upload just about any type of file, including MP4, JPEG and PowerPoint files, and you can preview files in the cloud without having to download them first. 

There's no limit on the number of devices you can use to access your storage drive, which makes it easier to use than carrying around a flash drive. The service uses zero-knowledge encryption to keep your data secure, and deleted files can be recovered for up to 30 days. One feature I really enjoy is how easy it is to create a sharable link to send photos or files to family, friends or colleagues. 

Onto the caveats. I've been using Prism Drive since early 2024 and have found the upload times to be very slow. When uploading large files or folders, it takes a long time but you can just set it going and leave it to do its thing. There's also a file size upload limit of 10GB, which means it's fine for documents and photos but less than ideal for large video files. Once files are uploaded, they are quick and easy to access and organize. 

If you're like me and want pictures, documents, slideshows and other basics all backed up in one place that you can add to pretty much indefinitely, thanks to the massive 20TB allowance, then this Prism Drive may be the right choice for you at this price.

More shopping deals from CNET

CNET is always covering a wide array of deals on tech products and much more. Start with the hottest sales and discounts on the  CNET Deals page , and sign up for the  CNET Deals Text  to get daily deals sent straight to your phone. Add the free  CNET Shopping extension  to your browser for real-time price comparisons and cash-back offers. And peruse our  gift guide , which includes a full range of ideas for birthdays, anniversaries and more.

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