london travel watch

Board members

The London TravelWatch Board is comprised of a Chair and six members who are appointed by the London Assembly. This page contains biographies written personally by each board member. We also have a listing of members’ declarations of interest and their allowances .

Tricia Hayes CB - Chair

Tricia Hayes CB is a former civil service Permanent Secretary, now a non-Executive Chair, Board Member, and advisor.  She is Chair Designate of London TravelWatch, the statutory transport watchdog for London. She is a Member Designate of the British Transport Police Authority. Prior to leaving the civil service in May 2023, Tricia had spent most of her 35-year career in the Department for Transport, where she led work across the sector, including on roads and motoring, local and urban transport, transport decarbonisation and the future of mobility, and on aviation. From 2020 – 2023 she worked in the Home Office, leading work on crime in policing before taking up the Second Permanent Secretary role in 2021. She is a Fellow of the Chartered Institute of Highways and Transportation and was made a Companion of the Order of the Bath in the New Year Honours List 2021.

Priya Khullar

My background is in customer experience, strategy, digital transformation, and data analytics. I have held various leadership roles at BT, News UK, Pfizer and most recently at Sky. I am passionate about customer experience and data.

My education is in Electrical and Electronics Engineering and I hold an MBA from INSEAD in France.

I have worked and lived in Asia, Europe and North America. I am a proud Londoner now and very fortunate to live in one of the most vibrant cities in the world. A very active user of London Transport. I am on buses, tube, trains, trams, taxis, bicycles, boats anything that gets you from A to B.

Tiffany Lam

I am an expert in inclusive active travel systems and have a decade of experience working with cities across the UK, Europe, the US and Latin America to create more equitable active travel policies, programmes and infrastructure. Currently as the Strategy Lead — Equity, Diversity and Inclusion at Sustrans, I lead efforts to embed equity across Sustrans’ work and make it a more diverse and inclusive organisation. Previously I was the Research Manager at the Quality of Life Foundation and worked with developers to improve health and wellbeing in new UK housing developments. Prior to that, I worked at the New Economics Foundation, where I managed projects related to inclusive and sustainable transport systems, just climate transitions and health inequalities.

Before moving to London in 2015 to do a Masters at LSE Cities, I worked as a Civil Rights and Employment paralegal at a class action plaintiff law firm in Washington, DC. As a native New Yorker, I have always been car-free and reliant on public transport, walking and cycling.

Karen McArthur

After a successful career in sustainability with large global companies I now have a portfolio career, comprising of Non-Executive Director and Chair roles with a clear focus on consumers, protection and standard setting across a range of sectors including, transport, housing, water, energy, data, products and services.

Current roles include Chair of The Waterway Ombudsman, Chair of the Heat Trust Stakeholder group and a NED at Propertymark where I Chair the Noms and Rems Committee.

I also operate as lay member/ chair for fitness to practice panels for a number of statutory regulators.

Laura Osborne

I am Managing Director of an economics consultancy, WPI Economics, and author of Poles Apart, which looks at the impact of division on society. The role of business and the positive societal change it can deliver is at the core of my roles over the last 18+ years.

I was previously Managing Director, Corporate Affairs, of BusinessLDN, a business group which campaigns to make London the best place in the world to do business, with the transport system a huge part of that. Before that, I was Communications Director at Which?, campaigning for change across consumer markets, from energy through to rail. I started my career as a public affairs consultant, before moving into the civil service, where I worked on the creation of the Competition and Markets Authority.

I live in Edenbridge and work in the capital, so I am a frequent user of the Tube, London Victoria, London Bridge, Sevenoaks, Oxted, East Croydon and Edenbridge Town stations.

Susan Stockwell

I am a culture and change-focused Managing Director with over two decades of commercial and operational leadership across sectors including Managing Director of Skewb Green, Executive Director roles in Utilities (Southern Water and Electricity North West) and Social Housing (Hyde Group). I am also passionate about delivering the best customer experience throughout the organisation and represent the voice of our customers.

Currently, at Skewb Green, I am continuing its growth of innovative Sustainability, Net Zero and ESG services, products and digital solutions, overseeing a team of industry leaders as trusted partners that enable clients to achieve their ambitions.

I have a BSc (Hons) First Class Degree, an MBA and was also awarded ‘Responsible Business Game Changer’ by Business in the Community in 2012.

Members’ declarations of interest

Board member allowances

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Michael Roberts appointed as new CEO of London TravelWatch

London TravelWatch has today welcomed Michael Roberts as its new chief executive officer.

Michael will join London’s independent transport watchdog in January 2023, leading a team representing the views of millions of people who travel on London’s transport network.

Arthur Leathley, chair of London TravelWatch, said: “I am very pleased that Michael will join London TravelWatch. Michael has wide experience of transport from his previous senior roles and is also very familiar with the key issues that affect millions of people travelling in London. At a time of great change, Michael’s knowledge and skill will be invaluable.”

The appointment comes as transport users across London face increasing challenges, with London TravelWatch demanding improvements on key issues such as personal security, retaining quality bus services, communication across all services, and making sure transport is accessible for everyone.

Michael has 30 years’ experience in advocacy and influencing public policy, much of it relating to transport. He has been director general at the Rail Delivery Group (RDG) and chief executive at the Association of Train Operating Companies (ATOC), and represented the interests of business transport users as a director at the CBI. His most recent role was as chief executive of Water UK and he is a former board member of The Carbon Trust.

During his career, Michael has been involved in successful campaigns to secure increased investment nationally across all modes of transport, introduce congestion charging in London and adopt the route of the Channel Tunnel Rail Link into London. He is also a former member of the Commission for Integrated Transport, and the Motorists’ Forum.

Michael said: “Transport is integral to the life of every Londoner, yet the challenges involved in delivering an affordable, efficient and green transport system, accessible to all, have rarely been greater.

“The views of the travelling public matter more than ever and, together with the London TravelWatch team, I look forward to ensuring their voice is heard by decision-makers at this critical time.”

Joanna Davidson will continue as interim CEO of London TravelWatch until Michael starts in the new year, ensuring a smooth transition.

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Have your say as rail ticket office consultation begins

Passengers are today (Wednesday 5 July) being asked for their views on the proposed closure of many ticket offices across England.

As part of the public consultation, independent watchdog, London TravelWatch wants to hear from passengers. We will use this feedback to formally respond to the rail industry about the proposals. 

We encourage passengers to look at train operator proposals to change ticket offices and how it sells tickets at stations.

Passengers with comments about any of the changes, should get in touch by Wednesday 26 July and make it clear which station they are commenting on. 

Your local station will have posters with an email and postal address to contact. Your train operator will also have further information on their website about their plans.

If your local station is based outside of the London TravelWatch zone (see our coverage area ), then you should contact independent watchdog Transport Focus .

As part of this consultation process, London Travelwatch will look into whether the proposed changes will impact passengers' ability to buy a ticket, the level of staff presence at stations and operators’ ability to deliver services for Disabled passengers. 

Michael Roberts, Chief Executive for London TravelWatch, said:

Your voice as a passenger is fundamental to this whole process. We’re urging you to check your local station for details on how to feed back your views, either by email or in writing.

Find out more about the ticket office consultation process:

It is a regulatory requirement as part of the industry process that London TravelWatch and passengers are consulted. London TravelWatch will review the impact of the proposed changes and passenger comments received before responding to train operators proposals.  

Notes to editors

View our video of Michael Roberts, Chief Executive, setting out the statutory obligation of London TravelWatch: https://www.youtube.com/watch?v=8Vcd-xMJmnk  

More information (including details of how to respond to each individual train operator / station consultation by email and post) will be available online from 10:30 on Wednesday 5 July at: www.londontravelwatch.org.uk

You can write to: London TravelWatch (Freepost) RTEH-XAGE-BYKZ, PO Box 5594, Southend-on-Sea, SS1 9PZ.

For ticket offices outside of the LondonTravelWatch area, please contact Transport Focus: www.transportfocus.org.uk

London Landmarks Half Marathon 2024: date, route, start time, map and everything you need to know

D ig out that banner and get warming up that cheer voice. London’s most scenic half marathon, the  London Landmarks , returns to the streets of Westminster and the City this weekend. It’s set to be the biggest yet with more than 18,500 runners primed to take to the closed-roads route on Sunday (new landmarks for 2024 include Westminster Bridge, The Scalpel and The Cheesegrater buildings), with thousands more turning out to cheer them on and more than £10 million expected to be raised for feel-good causes. As ever, this year’s official charity is Tommy’s , the UK’s leading pregnancy charity.

Plenty of star faces are expected to join the running ranks this year. Sibling duo AJ and Curtis Pritchard, BBC legend Sophie Raworth and TV sports presenter Gabby Logan are among celebrities taking part in Sunday’s race, and it’s due to be the most sustainable London Landmarks yet, with paper cups available and runners encouraged to bring their own refillable bottle in a bid to go plastic bottle-free. Forecasters are currently predicting highs of 15 degrees – keep your fingers crossed that those April showers hold off.

From where to watch on the new route to how to download the live-tracking app before race-day, here’s everything you need to know.

When is it?

The race takes place this Sunday, April 7 starting between 9.20am and 11.30am. With the first runners expected to arrive from 8.20am it’s an early alarm for a Sunday, but it’s worth getting there with plenty of time to spare as there’ll be large crowds.

Aim to arrive at the event 60 minutes before your allocated start time (there are eight different waves this year to spread everyone out) if you want to drop stuff off. The  bag drop  opens from 8.20am and arrival times open an hour before each wave’s start time. If you’re in waves 5, 6, 7 or 8, please don’t arrive before 10am.

Where is it?

New year, new route. For any London Landmarks returners, it’s back to a similar route to 2023 starting on Pall Mall (look out for the red London buses parked up nearby for storing bags) but with the addition of two new landmarks along the way: the Cheesegrater (Leadenhall Building) and The Scapel. The 13.1-mile winding route also passes many of the key landmarks of previous years including Big Ben, St Paul’s Cathedral, Nelson’s Column, the Gherkin, the Shard, the Tower of London and the London Eye.

For runners, there’s certainly no chance of getting bored. The race set out to celebrate the “the grand, the quirky and the hidden” of London so there’ll be celebrations of many of the city’s proudest features and moments along the route, from a Pride Party celebrating the capital’s LGBTQIA+ community and a suffragist pageant, to supporters dressed as their favourite Tube stations and even a Roman Reception featuring gladiator fighting and centurion drilling.

Just like previous years, you’ll end with a stately finish on Whitehall just outside Downing Street. The Prime Minister might not be there to cheer you home, but plenty of runners and supporters will be. You can view a map of the route  here .

Drinks stations will be at miles 2.5, 5, 7.5 and 10.5 (expect paper cups, not bottles), and there will also be cans of water in your goody bag at the finish line. This year, race partner Beauty Banks will be providing free sanitary products along with hair ties and tissues at all toilet facilities along the route too.

Who’s running?

Roughly 18,500 brave runners will take to the start line this year – the highest number yet – and many more will be cheering them on.

A number of celebrities will also be attempting the 13.1 mile course, including TV presenters Jenny Falconer, Gabby Logan and Sophie Raworth, comedian and author Stephen Mangan, Love Island stars Arabella Chi, Joe Garrett, Amber Wise, GB snowboarder Aimee Fuller and Strictly dancer  AJ Pritchard and his brother Curtis.

Where to watch

It’s hard to know who’ll have more to see: the runners or the thousands of spectators coming to cheer them on. For spectators, the best way to plan your day is to check out the course map here and to download the free LLHM 2024 race-day app for live predictive tracking and an interactive course map to use during the race.

As you’ll see on the map, there’ll be dozens of charity cheer stations bringing the feel-good factor along the route, plus plenty of themed activations celebrating the grand, the hidden and the quirky.

There’ll also be historical activations: spectators should pop into mile 6.5 to cheer runners at halfway alongside everything from gladiator fighting to tunes from a rock choir. Organisers say it’s best to avoid Westminster Bridge (another new addition to this year’s route) as it’s expected to be busy. The area around the finish line and King Charles Street will also be particularly busy after the race so organisers suggest arranging an alternative meeting point away from the finish and bag drop area if you’re meeting a particular runner afterwards.

If you feel inspired, tickets for next year’s ballot are already available to pre-register for  here .

How to get there

It’s going to be busy, so plan ahead. Road closures are planned and there’s no designated parking, so the Tube is your best bet.

The event hub is on Pall Mall so the nearest stations are Charing Cross, Green Park, Embankment, Leicester Square and Piccadilly Circus. If you’re confused or want advice, call  TFL  or check its website in advance.

Once you arrive, bag drops will be located inside a series of double decker buses. Can an event get any more London than that?

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The life and music of Amy Winehouse, through the journey of adolescence to adulthood and the creation of one of the best-selling albums of our time. The life and music of Amy Winehouse, through the journey of adolescence to adulthood and the creation of one of the best-selling albums of our time. The life and music of Amy Winehouse, through the journey of adolescence to adulthood and the creation of one of the best-selling albums of our time.

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Watch CBS News

Solar eclipse maps show 2024 totality path, peak times and how much of the eclipse people could see across the U.S.

By Aliza Chasan

Updated on: April 9, 2024 / 5:00 AM EDT / CBS News

A total solar eclipse  crossed North America Monday with parts of 15 U.S. states within the path of totality. Maps show  where and when astronomy fans could see the big event  as skies darkened in the middle of the day Monday, April 8.

The total eclipse first appeared along Mexico's Pacific Coast at around 11:07 a.m. PDT, then traveled across a swath of the U.S., from Texas to Maine, and into Canada.

About 31.6 million people live in the path of totality , the area where the moon fully blocked out the sun , according to NASA. The path ranged between 108 and 122 miles wide. An additional 150 million people live within 200 miles of the path of totality.

Solar eclipse path of totality map for 2024

The total solar eclipse started over the Pacific Ocean, and the first location in continental North America that experienced totality was Mexico's Pacific Coast, around 11:07 a.m. PDT, according to NASA. From there, the path continued into Texas, crossing more than a dozen states before the eclipse enters Canada in southern Ontario. The eclipse exited continental North America at around 5:16 p.m. NDT from Newfoundland, Canada.

The path of totality included portions of the following states:

• Pennsylvania
• New Hampshire

Small parts of Tennessee and Michigan also experienced the total solar eclipse.

Several major cities across the U.S. were included in the eclipse's path of totality, while many others saw a partial eclipse. These were some of the best major cities for eclipse viewing — though the weather was a factor :

• San Antonio, Texas (partially under the path)
• Austin, Texas
• Waco, Texas
• Dallas, Texas
• Little Rock, Arkansas
• Indianapolis, Indiana
• Dayton, Ohio
• Cleveland, Ohio
• Buffalo, New York
• Rochester, New York
• Syracuse, New York
• Burlington, Vermont

Map of when the solar eclipse reached totality across its path

The eclipse began in the U.S. as a partial eclipse beginning at 12:06 p.m. CDT near Eagle Pass, Texas, before progressing to totality by about 1:27 p.m. CDT and then moving along its path to the northeast over the following few hours.

NASA shared times for several cities in the path of totality across the U.S. People could have also  checked their ZIP code on NASA's map  to see when the eclipse was to reach them if they were on, or near, the path of totality — or if they saw a partial eclipse instead.

How much of the eclipse did people see if they live outside the totality path?

While the April 8 eclipse covered a wide swath of the U.S., outside the path of totality observers may have spotted a partial eclipse, where the moon covers some, but not all, of the sun, according to NASA. The closer they were to the path of totality, the larger the portion of the sun that was hidden.

NASA allowed viewers to input a ZIP code and see how much of the sun was to be covered in their locations.

Could there be cloud cover be during the solar eclipse?

Some areas along the path of totality had a higher likelihood of cloud cover that could interfere with viewing the eclipse. Here is a map showing the historical trends in cloud cover this time of year. 

You could have checked the latest forecast for your location with our partners at The Weather Channel .

Where did the solar eclipse reach totality for the longest?

Eclipse viewers near Torreón, Mexico, got to experience totality for the longest. Totality there lasted 4 minutes, 28 seconds, according to NASA. 

Most places along the centerline of the path of totality saw a totality duration of between 3.5 and 4 minutes, according to NASA. Some places in the U.S. came close to the maximum; Kerrville, Texas, had a totality duration of 4 minutes, 24 seconds.

What is the path of totality for the 2044 solar eclipse?

The next total solar eclipse that will be visible from the contiguous U.S. will be on Aug. 23, 2044.

Astronomy fans in the U.S. will have far fewer opportunities to see the 2044 eclipse they had on April 8. NASA has not yet made maps available for the 2044 eclipse but, according to The Planetary Society , the path of totality will only touch three states.

The 2024 eclipse will start in Greenland, pass over Canada and end as the sun sets in Montana, North Dakota and South Dakota, according to the Planetary Society.

Aliza Chasan is a digital producer at 60 Minutes and CBSNews.com. She has previously written for outlets including PIX11 News, The New York Daily News, Inside Edition and DNAinfo. Aliza covers trending news, often focusing on crime and politics.

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