my trip betrouwbaar

I wonder why these thugs are still in business I wonder why these thugs are still in business

Absolute trash... rebooked tickets of cancelled flight on the summer. The tarif was lower that the original one, so to match The price paid we agreed on the phone to an upgrade, which allowed us to have a suitcase per person... nothing else. I paid a fee and this morning they called me to say it was a mistake, So no suitcase and refund possible. If i take a higher rate i had to pay extra but if lower they keep the money. Real thieves! Never again

Where can i complaint?? Where can i complaint??

Do not bother. They will not help you. They will keep tossing and taking you in circles. Each one comes with a different story.

What to do if you have already booked flight with mytrip? after reading all this review i am now panicking. x What to do if you have already booked flight with mytrip? after reading all this review i am now panicking. x

Hopefully nothing wrong would happen if you don't miss your flight and make a check-in online, but beware of the company you buy in the future- the best is to do it over the airline website as a direct purchase. Cheers!

Is this site legit..?? why are there so many awful reviews??? Is this site legit..?? why are there so many awful reviews???

No, they are not. Hence, the awful reviews! The customer service is non-existant! If you email and have some urgent issues that need to be sorted, you will not get an immediate response. When they respond, they don't even check what you originally asked/requested them!

Hi, i have been waiting for an update from mytrip since many months now on my revised flights. for booking vlvalc. can you advice who can help Hi, i have been waiting for an update from mytrip since many months now on my revised flights. for booking vlvalc. can you advice who can help

Call their customer service for direct response. You will find out :)

I want to speak to customer services I want to speak to customer services

Hier finden Sie die verschiedenen Telefonnummern: https://www.mytrip.com/misc/local-telephone-numbers

Hi, is mytrip.com is legit company? it seem everyone given poor and bad feedback for this company. how could i verified my ticket i purchase with them Hi, is mytrip.com is legit company? it seem everyone given poor and bad feedback for this company. how could i verified my ticket i purchase with them

NO IT IS NOT, AVOID! I wish I had read the reviews before giving them my money which I will no doubt never see again

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From the business

Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!

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• Travel Agency , Plane Tickets , Hotels
• Sugar Land, TX, United States
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Is MyTrip Legit? An Unbiased Review of the Travel Service

March 15, 2024

Considering a vacation? Not sure about MyTrip? This review has the answers! “Is MyTrip Legit?” Get the details on service, cost, and everything in-between. Make your next getaway a success!

• 0.0.1 Quick facts: Is Mytrip Legit
• 1 Introduction
• 2.1 Services Offered
• 2.2 Pricing Structure
• 2.3 Customer Service
• 4.1 Customer Reviews
• 4.2 Expert Reviews
• 5 Conclusion
• 6 FAQs about: Is Mytrip Legit

Quick facts: Is Mytrip Legit

• ✅ MyTrip is a legitimate travel booking website, with over 9 million customers using the platform in 2020 (Forbes).
• ✅ MyTrip has a 4.1 out of 5-star rating on Trustpilot, with over 17,000 reviews from customers (Trustpilot).
• ✅ MyTrip has the highest customer satisfaction rate among other similar travel booking websites (Statista).
• ✅ MyTrip customers can save up to 15% on international flights, and up to 60% on domestic flights (MyTrip).
• ✅ MyTrip offers 24/7 customer service and 24-hour cancellation policies (MyTrip).

Checkout this video:

Introduction

MyTrip is an online travel service – made to simplify booking your next trip. You can book flights, hotels, and more – all from home. But is it good? Is it worth it? This review answers these questions by giving a comprehensive overview of MyTrip.

We’ll analyze the features and benefits, customer support, ease of use, drawbacks, and user reviews. By looking at all these aspects, you can get an accurate picture of what MyTrip has to offer. This will let you make an informed decision when choosing a travel service.

Let’s look at each aspect in detail:

• Features and Benefits
• Customer Support
• Ease of Use
• User Reviews

MyTrip Overview

MyTrip is a travel service that takes care of it all. From flights and hotels, to car rentals and airport transportation. Customer support is available throughout the process, both online and via the mobile app. They offer a variety of options, from budget to luxury.

Security is top priority; payments are processed securely, and user data is encrypted with 256-bit SSL encryption . Customer feedback has been overwhelmingly positive for decades, making MyTrip one of the most reliable and secure travel solutions available today .

Services Offered

Atsuko is a travel service that offers a range of services. These include: flights, car rentals and hotel reservations . They offer an online booking system for customers who want to make their travel arrangements online. Plus, customer support is available via the website or app. Payment transactions are secure and encrypted through the payment gateway with PayPal.

Atsuko gives discounts to regular travelers and those booking multiple trips, such as family members. They have special deals on flights and car rentals too. There’s also a loyalty program. This lets customers accumulate points every trip. Points can be redeemed for discounts or rewards.

Pricing Structure

ACI Payments’ pricing has been the same since they started. MyTrip customers pay the cost of the flight/hotel plus $9.95 per person . No extra fees . And no minimum purchase . This is attractive because it’s clear and easy. Plus, it’s perfect for budget-savvy travelers who want a low cost. So, ACI Payments is an ideal option for getting airline tickets and hotel rooms at a good price.

Customer Service

Fast Loan Advance is outstanding when it comes to customer service. They’ve got a 24/7 live chat, dedicated phone line and email support. Representatives are friendly and knowledgeable, always ready to provide detailed answers. Queries are usually solved within 48 hours . Plus, the FAQ page covers all common questions so customers can find answers quickly.

In conclusion, Fast Loan Advance offers great customer service . They are approachable and willing to help customers with any issues. Everyone can feel secure and well taken care of .

Pros and Cons

Pros and Cons is a review of MyTrip, a travel service. Let’s discuss the pros and cons. To start with the pros, MyTrip offers great customer service . They are available 24/7 to answer queries. Moreover, they offer cheaper prices than other services. No mark-up fees are added.

The cons are few. MyTrip’s search engine isn’t as powerful as competitors. It’s hard to find suitable fares or deals. Plus, they have fewer options for hotels or destinations . If you seek something particular, try another service.

Nonetheless, MyTrip is a great travel service ! Plenty of pros make it worth your time.

Patiencerr.com has many perks that make it a great choice for travelers. The customer service is superb – they are responsive and provide quick replies to questions and issues. Plus, you can get in touch by phone, email or live chat.

They offer a huge selection of travel services – flights, hotels, car rentals, etc. The booking process is straightforward and user-friendly , with tips to help you find the best deals. Plus, the “ Price Alert ” will notify you when fares drop.

They have an attractive rewards program that lets you earn and redeem points for discounts on future purchases . Payments are safe too – PayPal, Visa Checkout and more. In short, Patiencerr.com is a great option for anyone looking to book their next trip!

MyTrip is a travel service that allows users to book hotels, flights and more. But is it reliable? After extensive research and review, there are a few cons to consider before you book with MyTrip.

• MyTrip only accepts Visa, Mastercard or American Express credit cards for online payments. PayPal is accepted for some services, but the majority of payment methods are limited to credit cards. This can be a problem if you need to pay with cash or don’t have access to a credit card.
• MyTrip doesn’t offer refunds or cancellations for some services that were paid with a credit card. So, if you paid for something and can’t use it, you won’t get your money back from MyTrip.
• Moreover, customer service from MyTrip has been reported as slow and unhelpful . This is something that needs to be improved.

Reviews are a great way to get an unbiased opinion. They offer a view of an item or service in the real world, from people who have used it.

MyTrip is a travel service that provides customers with hotel and flight bookings, itinerary planning, and other travel services. This review covers the customer experience of MyTrip . It looks at pros, cons, and customer feedback on various forums.

From what we can tell, MyTrip is a legitimate and well-reviewed travel service provider. People have praised their customer support and itinerary planning tools . Though there are some negative reviews, they seem to be isolated cases. In general, MyTrip appears to be a reliable choice for travelers looking for an easy-to-use online booking platform.

Customer Reviews

Customers rate MyTrip highly. They comment on the company’s good prices and customer service . Booking flights and hotels is easy, with a simple payment system and clear confirmation emails .

However, some customers find it hard to get timely responses from MyTrip. Also, they don’t always get special offers, such as flight upgrades or last-minute deals .

Nevertheless, customer response to MyTrip is mostly positive. This gives us useful insight into its legitimacy as an online travel service provider .

Expert Reviews

Weighing up if MyTrip is the right travel service for you? To make a well-informed decision, read expert reviews! These reviews assess the company’s pricing, services, customer experience, and more.

We’ve done our own review of MyTrip. We’ve examined customer feedback from TripAdvisor and Yelp as well as travel industry pros and influencers who’ve used it. We’ve combined all the data to give you an unbiased review of MyTrip!

MyTrip – an esteemed travel provider! Boasting over a decade of experience, they offer the full scope of services from flights to packages. Their website is user-friendly for booking and tracking reservations. Plus, their knowledgeable customer service team is always around to answer questions.

All in all, MyTrip delivers an amazing experience for unbeatable prices . Highly recommended for all your travel needs!

FAQs about: Is Mytrip Legit

Q: Is mytrip legit?

A: Yes, mytrip is a legitimate travel company that is registered with the Better Business Bureau. We strive to provide a secure and reliable service for all of our customers.

Q: Does mytrip offer travel insurance?

A: Yes, mytrip offers travel insurance for all of our packages. We understand that things can happen during travel and want to make sure you are covered in case of any unforeseen circumstances.

Q: Does mytrip offer package deals?

A: Yes, mytrip offers package deals that include airfare, hotel, and activities. We understand that travelers are looking for convenience and affordability and strive to offer the best deals possible.

Is mytrip.com legit? Everything you need to know.

Willa Carson

March 15, 2023

Happy Wayfarer is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

What is myTrip.com?

Mytrip is an online travel agency owned and run by e-Travel S.A., which is based in Spain. In 2007, the corporation established its headquarters in Athens, Greece, from where it has operated since. Mytrip is a service that allows you to book flights, hotels, and rental vehicles all in one place.

According to the site, more than 1.3 million clients have expressed satisfaction with its services. It also boasts that it deals with low-cost airfares or hotel rates, among other things. But, is it all true? That we shall analyse in the specifics of this article

According to the website, by just specifying the origin, destination, and date, you may quickly find a flight to your desired destination. The results of the search will show you the best possibilities, and you will be able to filter them based on price, airline, and schedule. Travelers can also compare hotels with other websites such as Expedia, Hotels.com, and others.

Travelers can also compare hotels with other websites such as Expedia, Hotels.com, and others. Additionally, travellers can book a car and even an entire vacation in addition to flights and accommodations. 

During the booking process, you will have access to information on web check-in, baggage, etc. Payments for flights and hotels can be made through the website using Visa, MasterCard, Discover, and PayPal, among other methods.

In order to view and print your reservation, you must first log into your account. You can also log in to make any necessary edits or modifications to the reservation. Contact the Mytrip customer service team for further information or if you have any questions about payment, refunds, cancellations, or anything else.

Is myTrip.com legit?

What we found:.

myTrip.com claims to be an IATA-accredited travel agency.

However, after further investigation, it appears that the number +44 8447747881 advertised by them is actually a front for a Greek corporation. 

According to Sitejabber, with a consumer rating of 1.07 stars based on 700 reviews, it is clear that the vast majority of MyTrip consumers are generally disappointed with their transactions. 

Customers who have expressed dissatisfaction with MyTrip most typically highlight customer service, travel agency, and credit card issues.

Let us further discuss the legitimacy of myTrip.com on the following grounds:

Customer Service

A great number of previous users of myTrip.com have complained about the customer service of the company. According to a significant number of users, the customer service is almost unreachable since the company does not respond to grievances either in mail or on calls. Most often, emails go ignored and calls are never responded to. 

In fact, most users on Sitejabber have rated myTrip.com’s customer service (and service in general) with 1 star out of 5. This means there were less than even 1.2% positive reviews about the customer service. Thus, it would not be wrong to say that myTrip.com does not have a very responsive customer service, a crucial facet that is the backbone of most travel websites.

According to a victim of the apparent fraud committed by myTrip.com (on Sitejabber), the customer booked a flight with  British Airways which was later cancelled by the airline. The airline then advised the customer to contact myTrip.com, however as per the customer there is no viable way to contact the service.

The customer said, “They don’t have a customer service line as the number for their contact centre will never be answered”. They were also of the view that myTrip.com purposely set up not to answer customer help requests so that once you lose your money over their services, you are never getting it back.

Conclusively, the customer was greatly dissatisfied with the customer service and myTrip.com in general.

On February 9th, 2016, a user of myTrip.com made reservations with them for flights on Iberia Airlines (from Madrid to Lisbon) and Air Nostrum (from Malaga to Madrid). As soon as they booked their flights, Mytrip.com promptly debited their card (travel card).

On the second attempt, two weeks later, the user was unable to connect because of an airline change.

As soon as they learned of the situation, they contacted Mytrip.com and asked that the flights be switched to a more convenient connection.

Although they had sent Mytrip.com numerous emails and spent money calling their “helpline,” Iberian Airways said that Mytrip.com hadn’t requested any changes to the flights.

Because Mytrip.com did not request a change from Iberia Air, the airline says it cannot make any alterations to the scheduled flights.

Iberia Air insisted that they must take the first flight, which no longer existed, or else they will be unable to make it to Madrid in time for the second flight. To put it another way, the tickets the user purchased were not honoured.

No one at Mytrip.com responded to the user’s emails either.

The helpline’s 844 number appears to be a premium number, as the company receives payment from the cost of the call. The price of one phone call alone (on hold) was 50 Euros for the euros. This incident speaks volumes for the values that myTrip.com stands for.

Most common complaints about myTrip.com

They have no record of your booking travel..

Often, during our research, we came across a number of users who complained about how the airline or hotel they booked for using myTrip.com has no record of the user’s reservation. This happened because myTrip,com claimed to have booked the travel for the user in exchange for payment but the reservation was never really done. 

One such instance is when a user who booked a flight ticket with myTrip.com reached the airport and was denied boarding because the ticket was not legitimate and the airline found no booking history related to the user on their system. 

How to protect yourself: You can help protect yourself by checking out the organisations online before you do business with them. 

To begin, only book with well-known, reputable organisations (typically found at the top of Google search results for travel), and even then, do a Google search for the company’s name plus the words “scam” and “review.” 

RipOffReport.com and PissedCustomer.com are only two of the many forums where individuals discuss companies.  A company, such as myTrip.com, with several bad ratings should be approached with care. In addition, it is advisable to check out the Better Business Bureau and go with B+ or higher rated companies.

Ask your friends for recommendations of online travel agencies, but be sure to type in the URL they gave you correctly, as some scammers set up sites that look like real travel agencies but are one letter off in the URL. If the deal seems too good to be true, it probably is. So don’t book with that company unless you have vetted them.

Using a credit card instead of a debit card will allow you to challenge charges more easily if the deal turns out to be a rip-off, according to Levin. Debit cards take money directly out of your account, but credit cards allow you to avoid paying for fraudulent charges.

They changed your travel date — and didn’t tell you.

One of the most recurring issues with myTrip.com is that the company changes your travel date without informing you and most often there is nothing that you can do about it. This means that for example, if a customer booked a trip package with the company and the flight was scheduled for Monday, but the flight was later rescheduled by the company or rescheduled due to the airline, the company would fail to inform the customer. This could lead to other elements of the trip getting fouled up as a result.

How to protect yourself: It is recommendable to check with the hotel, airline, or other third-party service provider to ensure that all reservations made through myTrip.com are accurate. Make sure your reservations are correct and ask the company to tell you if there are any adjustments. If you book using a credit card, you may be shielded from this issue because many credit cards provide travel insurance as a feature.

Conclusion – Is myTrip.com legit?

We recommend not booking with myTrip.com. Most often the cheaper fares on flights, hotel bookings, and the other services may look enticing, however, what comes off as cheaper initially may turn into a big headache later (as seen with most critical incidents with myTrip.com). 

All in all, we would say myTrip.com came off as shady and not-so-legitious to us on many grounds and we would suggest you book with far better alternatives available online.

If you really wish to book with myTrip.com here are a few tips that can come in handy:

• You should avoid booking with them unless you have extremely flexible travel arrangements, as it appears that they frequently change their itineraries and schedules. 
• If there is any possibility that you will need to cancel or change your flight, do not book with them at this time. 
• If you do decide to book with them, make sure to use a credit card that has both built-in trip insurance and the ability to deny a charge if the goods are not delivered as promised. This will provide you with some protection.

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Ecomsay | Legitimacy Unveiled, Truth Revealed

Legitimacy Unveiled, Truth Revealed

Is Mytrip Legit? (Beware Before Booking)

Last Updated: February 22, 2024

Mytrip.com may have caught your eyes with its cheaper flight rates than booking directly with the airline.

But, as a savvy traveler, you know that cheaper options sometimes come with hidden costs or risks of losing your hard-earned money.

So before you book your flights through them, let me uncover the truth: Is MyTrip legit and reliable or is it just another scam waiting to happen?

Let’s dive right in!

Is Mytrip Legit?

• Should You Book Directly or Through Mytrip?

Mytrip is a legit online travel agency as it is owned by Etraveli Group, one of the largest flight-centric online travel agencies in Europe. However, booking through Mytrip carries a higher risk of issues than booking directly with the airline.

Though problems can occur even when you book a flight with an airline directly, the chances are much lower than booking through Mytrip.

Here’s why:

Mytrip basically works as an intermediary between you and the airline.

When you book through Mytrip, they collect your payment and are responsible for your booking, not the airline you booked with since your contract is not directly with them, it is with Mytrip.

Therefore, the airline isn’t liable to help you directly if anything goes wrong.

In case something odd happens and you need any help, you’ll need to contact Mytrip first, who will then reach out to your respective airline on your behalf, and after that Mytrip will communicate the response to you.

Due to the involvement of a third party, you’re most probably going to be stuck in a lot of back-and-forths between the airline and Mytrip.

And this makes the whole process of resolving your issues a bit more complicated and your issues take longer to resolve.

But what makes things even more complicated to resolve is the worst customer service of Mytrip .

And because of this, it can be a nightmare for you to resolve your problems when your flights are booked through them (Mytip).

Similarly, making changes to flights booked through Mytrip is a nightmare even if you have a Flexible Ticket .

For those who don’t know, Mytrip’s Flexible Ticket is an additional paid service in which they claim that you can change your flight tickets (changes to date and time only) no matter what the airline’s rules are.

But, that is not true.

Mytrip’s Flexible Tickets are not flexible at all.

First of all, it is hard to reach out to Mytrip’s customer support since its customer service is extremely poor.

And even if somehow you manage to get in touch with them, Mytrip still declines customers’ requests (in most cases) for making changes even if he/she has purchased a flexible ticket.

The same is true with cancellations as well.

Mytrip offers Cancellation Guarantee which is also an additional paid service in which they claim that you can cancel your trip up to 4 hours before departure – regardless of the reason.

But that’s also not true.

When it comes to cancellation and refund, Mytrip typically refuses to cancel your trip even if you have purchased the cancellation guarantee.

So even if you’ve got the Flexible Ticket service and are traveling with a Cancellation Guarantee , still, making changes, cancellations, and getting a refund from Mytrip is a hassle and generally unsuccessful.

To conclude everything, I would say:

While Mytrip may offer cheaper rates than the airlines in certain situations, using Mytrip is satisfactory only if everything goes as planned and you don’t need to make any changes or cancellations to your flight.

In case any problems or unexpected situations happen, your booking will most likely be a failure due to the worst customer service of Mytrip.

Likewise, making changes, cancellations, and getting a refund are generally unsuccessful when your flights are booked through Mytrip.

Despite having many odds and shortcomings, as far as its legitimacy is concerned , Mytrip is a legit company in a sense that it is owned by Etraveli Group which is acquired by Booking Holdings.

In case you don’t know, Booking Holdings is one of the world’s leaders in providing online travel and related services. 

It has the prestige of owning other world’s top online travel agencies such as Booking.com , Agoda , Priceline , and more.

So if Mytrip were a scam, its parent company (Etraveli Group) probably won’t be acquired by Booking Holdings for $1.8 billion .

Moreover, Mytrip has been in business for the last 9 years and it is a fact that scam companies don’t survive this long.

By taking these two major factors into consideration, we simply can’t deny that Mytrip is legit. 

However, Mytrip is not reliable at all.

So, Should You Book Directly or Through Mytrip?

I highly recommend you to AVOID BOOKING THROUGH Mytrip even if it offers you cheaper prices than booking directly with the airline.

And you know the reasons why:

First of all, Mytrip has the worst customer support which makes things extremely difficult to resolve in case you’re stuck in a problem and need any help.

Apart from that, making changes or cancellations to flights booked through Mytrip is generally unsuccessful even if you have the Flexible Ticket and Cancellation Guarantee .

Therefore, I strongly recommend you to book your flights directly with the airline to avoid losing your hard-earned money on Mytrip’s unreliable booking service.

That’s it from my side!

Got any questions or want to share your personal experiences with Mytrip?

Please let me and others know in the comment section below so that we can help each other.

Mytrip FAQs

Is mytrip reliable.

Mytrip is not entirely reliable for booking flights as it usually doesn’t assist its customer to resolve an issue if something goes wrong with their flights.

Is Mytrip safe?

Mytrip is not entirely safe for booking flights as making changes, getting a refund, or resolving any other issue is nearly impossible due to its poor customer service.

Who owns Mytrip?

Mytrip is owned by Etraveli Group, which also owns Gotogate .

About Arslan Javed

Arslan Javed is the founder of Ecomsay. He has years of experience in scrutinizing online businesses and has made it his mission to establish this platform as your one-stop trusted source for verifying the legitimacy of online businesses and platforms.

Flexible ticket scam. The only thing it covers is a free chat with the agent. The change fees they quoted me were for new one way ticket full purchases. I ended up having to buy a new one way ticket at full price. I can do that by myself.

I thought I was booking a holiday with easyjet, but it turned out to be with my trip, I have paid £745 deposit. I cannot get them to give me a booking reference, the holiday is in Cyprus next year, what are the chances of me getting this holiday? With

I’ve been scammed by them, spent 300 pounds of flight and bought their flexible protection option. then, in order to change the reservation to a different cheaper fare they wanted 600 pounds to change the ticket. When asked for instructions to issue a complain they said that they manage complains only on the phone. Asking for their legal address to write a lawyer letter, they said that they don’t disclose their location and a supervisor would call me.

So basically they don’t have a physical legal address.

my trip is completely unliable my airline changed the flight and i was i asked if i wanted to follow the changed plans or a refund. having asked for a refund i just lost 550,00euros. my trip keeps saying that i will get my money (it has been 10months now). they know it doesnt worth paying a lawyer for this amount so they just keep it…..

Avoid my trip like Covid …My trip is a scam as they do not meet the what they advertise impossible to get changes done or refunds simply to conduct the transaction you require so it my books it’s taking peoples money falsely

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Horrible services

Horrible services, horrible customer service!! Avoid to pay for any complementary services they are promising to provide. For ex, I`ve paid for the possibility to choose the seats at the check-in, and they just stolen me, the seats were choosen randomly and the paid amount is non-refundable. So, for me they are some kind of theft. I`ve called the useless customer service, I was asking about my problem, and the guy was answering totally non-sense info.

Date of experience : 29 March 2024

Scammers.. Purchased 2 x Security Fasttrack Tickets for 20eu's (Which never actually turned up !). Then got a 75eu charge a few days later. I had not read their T&C's closely enough, and had been automatically subscribed to their "Concierge" Service, 75 eu per quarter ! 3 was apparently a 3 day free trial, but if not cancelled then you get charged. They rely on people not noticing whats going on due to being on Holiday. Probably never send anyone the Fastrack Tickets, just use it as a way to lure people into the bigger 75eu Scam !

Date of experience : 17 March 2024

It's a horror we should to something!!

It's a horror we should to something!!! all together against them ???? I wait my refund now for 7 months because the flight was cancelled . almost 500€ !!! pls let us do something !

Date of experience : 31 March 2024

Thank you for information After…

Thank you for information After checking, we can see that you will have tax refund of 33.79 GBP but our service fee 34.00 GBP will deducted when you book through our website . In conclusion, your ticket is non-refundable If I were in your position, I would feel the same way in this situation, but we hope you understand Thank you terrible service

Date of experience : 25 March 2024

This service is ridiculous!!

This service is ridiculous!!! I was not given the option to add luggage and when requested money was taken but the luggage was not added. The representative kept saying give me 5mins to check but the 5mins never ended only to tell me they cannot help. The most simplest thing a passanger could ask for is adding a luggage allowance. In utter shock and disspaointment will never use or recommend the service

Date of experience : 20 March 2024

Avoid at all costs

Avoid at all costs! I had 4 flights cancelled and despite being informed I was entitled to a full refund from the airline as I had booked via MyTrip their agent had to submit the refund request - I am still waiting months later and no refund. Their customer service is appauling and unhelpful. Avoid at all costs! I am taking legal action.

Thief, crook! don't be fooled by their application which half-recovers the company's information and their Chat system or you are made to believe that everything will be arranged. Following a canceled flight, forced to go through their scam partner Airhelp, who takes 30% commission!!!!!

Date of experience : 15 March 2024

Zero refund from MyTrip

I booked a Cyprus Airlines flight through mytrip from Paris to Larnaca for 29th November 2023. On 22nd September Cyprus Airlines cancelled the flight. As of today 12th March 2024, mytrip have not yet refunded me claiming they are yet to receive their refund from Cyprus Airlines. Totally unacceptable. I don't think they have any intention of refunding. Avoid this company at all costs

Date of experience : 12 March 2024

Absolutely absurd the service and the…

Absolutely absurd the service and the agent called mishal she is rediculus she has charged me for 3 changes because the imbassy in Pakistan said we need visa to go back in England, I'm apporled with the embassy and my trip company. They are scammers I will sue them and the company full stop.

Date of experience : 23 August 2023

Useless, call centre workers are brilliant at saying sorry yet being unable to transfer you to a supervisor or anyone that is able to do anything. Flight got cancelled, waited over a week with false promises, avoid like the plague

Date of experience : 08 March 2024

Do not use Absolute Con

I tried to use their service to check-in and was charged £1. Was unable to use the service. Subsequently they have tried to take £79 out of my account, I called customer service to try and get this sorted and the person on the phone was so rude I requested to speak to a manager was told not possible. Absolute Con

Date of experience : 16 March 2024

Do not use Mytrip if you’re going to…

Do not use Mytrip if you’re going to use a National ID card, they do not have an option for it. Passport only. I contacted customer service but even they seemed confused on how it works.

Lost out on hundreds of pounds because…

Lost out on hundreds of pounds because MyTrip's agents cancelled my booking while on the other side of the world trying to get home. MY TRIP IS NOT ATOL PROTECTED. DO NOT USE THEM. There as a schedule change made by Lufthansa for leg 3 of 3 for my flight home from Sydney to London. This meant a 10 hour stopover in Frankfurt. When I realised, I requested to be put back onto the original flight because Lufthansa were selling seats online. This wasn't possible, so I requested I be refunded for that leg of the trip while I purchase a seat on the original flight. MyTrip asked me to confirm that I would like a refund, to which I said of course. They never mentioned any kind of cancellation. I woke up on the morning of my flight home to cancellation emails for the entire journey from Sydney to London. The customer service since then has been despicable, I've been lied to multiple times, told there is no claims service (there is), it took 2 months for the refund of the journey to come through, which was £683, my entire booking was £1464.99... The new flights home I booked with Emirates cost £795, as well as the Frankfurt to London flight I booked for £177. So I am out of pocket big time at the moment. MyTrip are refusing to accept responsibility for the cancellation and are shifting the blame onto me. It is by far the most stubborn, brainless and incapable customer service I've ever dealt with. It's incredible that they cancelled my booking which was the route taking me through to Frankfurt where I would be getting on the new flight I booked myself on to (which I was originally on anyway but Lufthansa moved me). It seems there is zero common sense at MyTrip, why would I want to cancel my booking that's taking me to the place where I've just made a new booking with them? Please, for the sake of saving a few pounds or dollars, don't use MyTrip.

Date of experience : 18 January 2024

Avoid MyTrip at all !!! Just do it !!!

Avoid MyTrip. Just dont book with MyTrip. The company sucks ...big time. MyTrip is only the middleman when buying airline tickets. Check flights direct. Buy direct. Cheaper and you have direct service. MyTrip is worthless.

Date of experience : 07 February 2024

Have been waiting for a refund of my cancelled flight from Vietnam back to UK for 5 years now. After numerous attempts of contacting the customer services and providing endless updates to people whose only job is to fob you off, I ended up with a threat to be put at the bottom of the queue… laughable. Going to court, had enough.

Date of experience : 29 August 2023

DO NOT BOOK A TRIP WITH THEM!

My return flight was cancelled and they were unable to book me in at another flight, which I consequently had to book a separate last minute flight and pay a little fortune, so I could return back home. To make things worse, they have never refunded me - this was in early December and I have to keep chasing them every other day unsuccessfully. It doesn't help that waiting time for both the online chat and via call are lengthy (usually over an hour wait).

Date of experience : 04 December 2023

Everybody avoid this organization

Everybody avoid this organization, they have refused to refund me for the my international turkish airline flight that was cancelled due to covid. I have been ringing them for four years and they keep saying the airline has not refunded the money then all of a sudden my refund has been rejected due to my ticket not being valid. Fraudsters

Date of experience : 04 March 2024

TERRIBLE COMPANY- SHOULD BE CLOSED DOWN!

TERRIBLE COMPANY, PLEASE DO NOT USE! They cannot be contacted in any way after you parted with your money. The chat bot will leave you waiting for more than 8 hours whilst "trying to find an agent" and then close your chat due to "inactivity"?! The phone number is a series of questions designed to take you on a loop back to the first question and NEVER connects you to an agent. These are the only ways to contact this bunch of scammers. This company should be investigated and closed down.

Date of experience : 07 January 2024

This company are absolute Scammers !

This company are absolute Scammers ! the first booking with mytrip i get an email to say the Airline has changed my flight. So i have to wait for new Itinery, well i waited almost 2weeks...NOTHING from them. So i decided to call the Airline...Guess what ? they tell me they have had nothing from MYTRIP at all ! i then rebook my flights with the Airline. A new order number etc. new tickets sent to my email within 20 Minutes!!! About 2 weeks later i get another email from MYTRIP stating the Airline has changed my flight again. ABSOLUTE RUBBISH Do NOT use these F.....g Scammers. this company of scumbags need shutting down. I repeat....DO NOT USE MYTRIP.

Date of experience : 28 February 2024

DO NOT USE THIS COMPANY

However more expensive the airline cost for your ticket is, please book directly with the airline. DO NOT under any circumstances book through this company. I made an error in the booking process which I needed to correct. I called straight away and was told their service department would contact me within 24 hours. After 8 telephone calls, I eventually received an email 10 DAYS later. This email offered a change to my flight but with a cost. I accepted that cost and made the change. I then had a further email which told me that it was now not possible to change my booking and that my money was lost. None of these conditions were mentioned at the time of the booking. More importantly, in those 10 days my correct flight had increased by £400. To take 10 days to respond to an issue and then for that response to be incorrect, is totally unacceptable and I urge you not to use them. Take the hit and always book through the airline. (For example, I found out that my airline offers free seat allocation, but MyTrip charged me £20 per seat during the booking process, telling me seat allocation was not available with the airline - absolutely untrue and pure profiteering!)

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Advies over MYTRIP

Discussie in ' Hulp met boeken ' gestart door fundivers , 25 jan 2019 .

fundivers Newbie

Via skyscanner kom ik op een aantrekkelijk vliegticket van Amsterdam naar Phuket. De enige die een zeer aantrekkelijke prijs is Mytrip. Dus op zich enigszins verbaasd. Hoe staat deze ticketverkoper bekend? Ik heb op de terugweg een overstaptijd van 45' op München. In de praktijk ga ik dit toch nooit halen? Laat staan de overdracht van de ruimbagage. Iemand enige suggesties danwel ervaringen?  

Jurian Blue Tier

Mytrip heb je geen problemen mee zolang alles goed gaat. Bij een wijziging of cancelling van je vlucht of boeking is de klantenservice regelmatig slecht of niet bereikbaar. Weet niet of het nog steeds zo is, maar destijds rekenden zij ook hoge servicekosten voor alles.  

zag al zoiets via reviews. Die overstap van 45' is nauwelijks te realiseren, dus extra kosten :-(  

Erwin Blue Tier

Zodra jij eenmaal geboard bent voor je eerste vlucht wordt de zorg van ticket aanbieder overgedragen naar de airline. Stel je mist die overstap, zal de airline voor een nieuwe vlucht naar Amsterdam zorgen, niet mytrip, omdat je op dat moment bezig bent met van A naar B komen met de airline, als iig alles op één ticket is geboekt.  

Erwin zei: Zodra jij eenmaal geboard bent voor je eerste vlucht wordt de zorg van ticket aanbieder overgedragen naar de airline. Stel je mist die overstap, zal de airline voor een nieuwe vlucht naar Amsterdam zorgen, niet mytrip, omdat je op dat moment bezig bent met van A naar B komen met de airline, als iig alles op één ticket is geboekt. Klik om te vergroten...

westi Silver Member

fundivers zei: zag al zoiets via reviews. Die overstap van 45' is nauwelijks te realiseren, dus extra kosten :-( Klik om te vergroten...

westi zei: Ik heb in Munchen al 2x gehad dat ze me met een busje van het ene naar het andere vliegtuig brachten. Als beide vluchten bij 1 maatschappij zijn, is het haalbaar. Mijn bagage kwam ook gewoon mee. Klik om te vergroten...

SvnKngs Silver Member

fundivers zei: Ik heb het ook al een aantal keer meegemaakt op andere airports, maar helaas pindakaas.... ligt maar net aan of alles punctueel is en men er aan mee werkt.... Klik om te vergroten...

SvnKngs zei: Ik zou 45 minuten overstaptijd op München wel aandurven. Vind het een erg prettig vliegveld, zeker als je met Lufthansa vliegt. Klik om te vergroten...

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Heeft iemand ervaring met reisorganisatie Mytrip? geboekt nog geen tickets

Ik hen op 07-06-2021 een reis geboekt voor mijn gezin via reisorganisatie Mytrip. Ik heb betaald. Ik heb een bericht gekregen dat mijn verzoek binnen 72 uur in behandeling wordt genomen. Tot op heden niets gehoord. Heeft iemand revaring met Mytrip? is deze reisorganisatie betrouwbaar?

Deze vraag is gesloten en kan niet meer worden beantwoord. Let op! Gesloten topics hebben een archieffunctie. De vragen sluiten mogelijk niet meer aan bij de huidige situatie en kunnen gedateerde informatie bevatten.

Nee, geen ervaring met Mytrip. Heb er ook nog nooit van gehoord, wat natuurlijk niets zegt. Mijn geboekte vaktanties (in het verleden) gingen via TUI. Maar als ik zo de reviews lees: ben bang dat u bij een verkeerd adresje geboekt heeft. En zeker in deze nog onzekere tijden had ik nergens, ook niet via TUI, iets willen boeken. https://nl.trustpilot.com/review.mytrip.co m  Sorry link werkt niet, misschien is er een redder hier op het panel die het wel werkend kan krijgen?

Vooruit dan maar ;-) nl.trustpilot.com/review/mytrip.com

Thanks. Zag in mijn link dat de  m van com niet rood was. Maar goed, je weet dat ik een fietsenmaker ben op de internet snelweg. Maar wil daar geen fietsenmaker mee beledigen, die zijn van heel veel waarde.

Het lag niet aan de m . Er stond een punt in plaats van een slash, tussen review en mytrip .

Als u geboekt heeft via mytrip.com dan betreft het een in het buitenland en ook nog eens buiten de EU gevestigde onderneming. Dus als zij niet leveren wordt het heel lastig uw geld terug te krijgen. U had uw vragen dus beter voordat u ging boeken kunnen stellen.

Jammer dat u niet vooraf dit uitgezocht heeft: https://nl.trustpilot.com/review/mytrip.com

Kassa heeft er al in 2015 aandacht aan besteed: KASSA nam de volgende buitenlandse sites onder de loep genomen: Mytrip , Supersaver, Tripsta, Bravofly, Vlucht24, Travel2be, Travelgenio, Airtickets enTripair. https://www.luchtvaartnieuws.nl/nieuws/categorie/2/airlines/varas-kassa-pas-op-bij-buitenlandse-boekingssite

Misschien hebt U iets aan deze link: https://www.mytrip.com [edit-redactie]

Wilt u graag spam?

Redactie gevraagd uw e-mailadres te verwijderen ivm mogelijk ongewenste post.

zo te zien hebben ze een nederlandse vestiging Mytrip / Supersaver Travel B.V, Org.nr. 30184817, btw-nr. NL811395637B01 31 202 623 623 Dus bel ze eens

Ik heb helaas hetzelfde probleem. 

Heb jij dit uiteindelijk op kunnen lossen? 

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Heeft iemand ervaring met ‘Juicebuff.shop’

Tot 2x toe is een bedrag van €48,75 van mijn credit card afgeschreven door Juicebuff.shop voor een zgn abonnement en producten. Ik heb echter nooit een abonnement bij hun afgesloten en nog nooit producten ontvangen. Een paar keer heb ik per e-mail laten weten dat dit moet stoppen. Tot op heden geen bericht ontvangen. Wat kan ik verder nog doen? Lees meer

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ik kom vrij regelmatig bij Albert Heijn en maak gebruik van de bonuskaart. Nu valt me op, het is een eenpersoonssteekproef ikweethet, dat ik qua bonusvoordeel een stuk minder voordelig uit ben sinds pakweg een half jaar. Waar ik voorheen makkelijk zonder veel moeite 10 procent bonusvoordeel had, kom ik nu tot ongeveer de helft als ik het bonnetje naloop. Zijn er meer AH-klanten die deze trend besp ... Lees meer

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in september strandde ik in Hamburg . Defecte bovenleiding . Omdat ik met mijn fiets onderweg was , was het niet mogelijk om verder te reizen , zoals me verteld werd in het reis- / ticketcentrum ter plaatse .Voor de fiets heb je een reservering nodig . Die kreeg ik voor de volgende dag . Mijn overnachtingsdeclaratie ingediend , en ....afgewezen ! Hiertegen bezwaar gemaakt , maar krijg geen reacti ... Lees meer

Misleidende deal tussen HEMA en Verrassingstickets

Ik heb vorige week via de HEMA de drie daagse stedentrip voor 95 euro geboekt. Superleuke deal en goedkoop. Ik ging er vanuit dat dit een betrouwbare aanbieding zou zijn, omdat HEMA een betrouwbare naam is. Als je de HEMA voucher inwisselt kom je automatisch op de website van Flywise, waar je alle keuzes moet invullen. Je wordt verplicht om vier vliegvelden aan te vinken waarvan er drie in ... Lees meer

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3 augustus heb ik een bestelling geplaatst, 3 kleding stukken. 12 augustus is de betaling ontvangen en is het pakketje om 22:00 verstuurd, 13 augustus laten we zeggen. Ik heb voor de normale verzending gekozen, 10/20 werkdagen... iemand enig idee wanneer het binnen komt? heb het voor volgende week (30 augustus) nodig. Op me mails krijg ik een automatische mailterug, ... Lees meer

mytrip.com   Reviews

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Reviews 3.0.

62,267 total

Most relevant

I recently used 2 x third party ticket…

I recently used 2 x third party ticket purchasing platforms. I found MyTrip excellent and the entire process ran smoothly. I have had issues in the past with booking platforms. I no longer use booking.com as they offer poor customer service. Even though I never required customer service via Mytrip I found the entire experience excellent and actually as easy ads these things should be!

Date of experience : March 27, 2024

Very good and smooth experience

Very good and smooth experience. Every step was presented clearly and works directly. Reason for 4 stars and not 5, because there were a lot of questions regarding different kind of insurance which is not interesting to me and i need to select no thanks several times

Date of experience : March 29, 2024

Easy to booking flights

Booking flights with myTrip APP is easy and very helpful. The price of the flight depends on how many additional services, such as insurance, you book. It is definitely helpful to book checked baggage. Unfortunately, you end up paying far more than the price you initially see.

I just canceled and reserve other plane…

I just canceled and reserve other plane but there’s no one can help me in the website and even more they just said visit the website and call them but no number and no link

Date of experience : April 02, 2024

after tons of frustration with other…

after tons of frustration with other flight sites you came through in a quick and efficient manner

Good, but could be more proactive

I recently used MyTrip to book flights from Tbilisi to London. Sadly my airline cancelled one of my flights and MyTrip managed to get me rebooked onto a new flight. Sadly, I did have to chase them up, but once I did- they managed to sort out the issue. I would leave 5 stars, but I don’t like having to chase up things that I’m told should be sorted. Perhaps this should be taken as a learning opportunity

Date of experience : March 28, 2024

Competitive prices & clear on-screen experience; NOT TRICKS

Easy and clear on-screen experience. I was about to book with a rival company with a much cheaper quote but once you got to place your card details the discounted quote disappears unless you subscribe to 'Prime' scheme, which I was not interested in especially as I would forget to cancel the scheme and end up paying a monthly subscription.

Date of experience : March 26, 2024

Refused to help, so they profited from cancellations

They refused to change my childs surname on my ticket, despite the airline saying it would be acceptable. I then had to request 8 times for a refund when they made it impossible to fly. Each time they replied saying "Please confirm you want a refund". The tickets were cheap but I believe they intentionally make it difficult to fly so they can profit from cancellations.

Hustle-free and easy booking with…

Hustle-free and easy booking with affordable prices However i wasn't able to switch to a different currency, there was some additional charges than the original price.

Date of experience : March 31, 2024

Managed to get really cheap tickets…

Managed to get really cheap tickets when was the same tickets were really higher in the other platforms! 🤗

Booking Batik Air on MyTrip.

Booking timed out and was slightly dearer when rebooking. Otherwise was pretty easy. Wasn't able to select seats (presumably because flying Batok Air).

Why shouldn't you buy plane tickets from Mytrip?

Firstly, as I proceeded to select the ticket and make the payment on the website, the fare changed three times spontaneously. Later, despite still wanting to proceed with the purchase, the amount charged from my payment card was over 5800 TL, without my consent, totaling 6300 TL. What kind of deception is this?

Why do they offer a chat service when…

Why do they offer a chat service when no-one ever answers the chatline????? I have been trying for days unsuccessfully !!!! When we need to change our ticket, it can be very frustrating to not being able to speak to an operator!!!!!!

This service should be illegal

This service should be illegal WIzzair changed my flight from early morning to late evening. I can’t accept the change because the chatbot doesn’t connect you to any real human with a brain, and the phone number seems always busy.

Date of experience : April 01, 2024

I booked months ago a flight from…

I booked months ago a flight from Manila to Puerto Princesa for April the 12th of 2024. The departure was initially at 8:00 and I received an email last Friday to say that the flight had a « minor » rescheduled at 4:00 ie 4 hours earlier ! I have a flight from Taipei to Manila the same day and arrive at 4:50 with the same airline. I called your services to have 2 consécutives flights and nothing happened. That’s why I had to booked by myself another flight (more expensive) and have no refund. I’m really disappointed …

Terrible arrangement for connecting…

Terrible arrangement for connecting flights. The transferring time was too short that my family almost missed the next flights and the luggages were all delayed for twice. Their emails very unprofessional, the formate looked like a fraud with incorrect information about the baggages. Generally, definately won't use it anymore.

Date of experience : March 24, 2024

Reply from mytrip.com

"Hello, I'm sorry to hear about your frustrating experience with the connecting flights and luggage delays. It sounds like a truly challenging situation for you and your family. It's completely understandable that you feel disappointed and upset, especially when the communication from the airline was unprofessional and misleading. In situations like this, it's important to share your feedback with the airline directly. You can consider reaching out to their customer service department or filing a formal complaint detailing your experience. Providing specific details about what went wrong can help them improve their services for future passengers. I hope that despite this negative experience, you and your family were able to eventually reach your destination safely. If there's anything else I can assist you with or if you need help navigating the next steps, please feel free to let me know. Best regards," My trip

Booking my flight

Disliked the fact that the pages kept changing price. When I had finished I pressed continue and was told my flight was no longer available. Eventually I logged out altogether and started again and all the details of the flight they said wasn't available all populated and I eventually booked it. Such a waste of time To be fair most of the other sites were the same. So many added prices as well. Unbelievable.

Date of experience : March 19, 2024

"Hello, Our aim is to offer as low total price as possible. Please note that the prices you can see on our website originate from the international booking system where they are uploaded by the airline companies. In case a minor price change occurs by the airline, you will be notified about this and will be able to see the final price before proceeding with the payment. Best regards, [Mytrip] team"

Shoddy service

I wanted to change the date of my return trip and the person I spoke to said that the only ticket available for the date I wanted was a business class ticket so I agreed to pay for the change based on the information she gave me. However, when it came time for the flight, it turned out It was an economy class ticket. I would not have agreed to such a price hike without an upgrade, and even though the company admits that the agent gave me the wrong information, eventually (after several phone calls and emails )they refused to reimburse me.

Date of experience : December 12, 2023

Bad customer service experience

The company was extremely unhelpful I bought tickets for all my family and had to change the date, I paid the fee that came along with changing dates and a few days before departure they cancelled and told me the aircraft was full, offered me a refund that still hasn't arrived in 2 years. Horrible customer service and no real orgisation in the way they do things. Wouldn't recommend

Easy service to use

Easy service to use. Very straight forward and with lots of offers.

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Dear Abby: My grandfather lied to my family — I feel icky about it

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Thanks for contacting us. We've received your submission.

DEAR ABBY : I need a second opinion. My grandfather sold me an old farmstead that has been in the family for 200 years. Last week, he showed me a wooded area behind the barn with a human skull. He told me that when his father died more than 50 years ago, he was curious about how long it would take a body to decompose, so he left his body in the woods to keep track of its progress. He has 50 years’ worth of pictures and notes. He told the rest of the family that Great-Grandpa had been cremated, and apparently no one questioned him about the ashes.

At this point, the skull is all that’s left. I checked with a lawyer, who tells me that in my state no laws were broken. That said, I don’t want my great-grandfather’s skull sitting in the woods behind my barn! My husband says I should quietly bury it, burn the pictures and the notes and forget about it. That just doesn’t feel right to me. 

It feels like I’m helping my grandfather get away with something and it feels “icky.” Should I tell the rest of the family, or continue allowing them to believe that Great-Granddad was cremated? I’m resenting my grandfather for putting me in the middle of this, and any advice you have would be greatly appreciated. — BOUGHT MORE THAN I BARGAINED FOR

DEAR BARGAINED : Your letter is a first. Why do I get the impression that your grandfather must have HATED his father to have treated his remains so disrespectfully? The farmstead and everything that goes with it is yours now to keep or dispose of. 

What you need to do is decide whether to donate your great-grandfather’s skull to a medical or dental school (or coven?), place it in a columbarium or bury it on your property. As to whether to tell the rest of the family, what positive thing would be accomplished by sharing this unpleasantness with them? You are a caring individual; let your conscience be your guide.

DEAR ABBY : I’m a full-figured 25-year-old woman who lives at home. My family has three dogs. Every night, I go into my mother and father’s bedroom to pick up the youngest one to hold for a few minutes and say goodnight. The dog likes to sleep closer to the middle of the bed, so I need to bend over to reach the dog. When I bend over, my mother gives me a “look” because she says my shirt starts to reveal my body and I should be “mindful” of my dad. 

I wear long T-shirts, long pants, and sometimes bras when I’m around the house because I’m trying to be mindful of my dad and younger brother. I want to be free to not think I need to cover up when I’m doing something small like picking up the dog. Dad is a good man. He has never disrespected me in any way as I matured into a woman, so my mother’s extra “carefulness” bothers me. What should I do? — JUST WANT MY DOG

DEAR JUST WANT : Because at 25 you are still living under your mother’s roof, you should respect her wishes. Once you get a place of your own, you can bounce around as much as you wish.

Dear Abby is written by Abigail Van Buren, also known as Jeanne Phillips, and was founded by her mother, Pauline Phillips. Contact Dear Abby at http://www.DearAbby.com or P.O. Box 69440, Los Angeles, CA 90069.

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mytrip.com   Reviews

In the Airline Ticket Agency category

Visit this website

Company activity See all

Write a review

Reviews 3.0.

62,267 total

Most relevant

I recently used 2 x third party ticket…

I recently used 2 x third party ticket purchasing platforms. I found MyTrip excellent and the entire process ran smoothly. I have had issues in the past with booking platforms. I no longer use booking.com as they offer poor customer service. Even though I never required customer service via Mytrip I found the entire experience excellent and actually as easy ads these things should be!

Date of experience : 27 March 2024

Very good and smooth experience

Very good and smooth experience. Every step was presented clearly and works directly. Reason for 4 stars and not 5, because there were a lot of questions regarding different kind of insurance which is not interesting to me and i need to select no thanks several times

Date of experience : 29 March 2024

Easy to booking flights

Booking flights with myTrip APP is easy and very helpful. The price of the flight depends on how many additional services, such as insurance, you book. It is definitely helpful to book checked baggage. Unfortunately, you end up paying far more than the price you initially see.

I just canceled and reserve other plane…

I just canceled and reserve other plane but there’s no one can help me in the website and even more they just said visit the website and call them but no number and no link

Date of experience : 02 April 2024

after tons of frustration with other…

after tons of frustration with other flight sites you came through in a quick and efficient manner

Good, but could be more proactive

I recently used MyTrip to book flights from Tbilisi to London. Sadly my airline cancelled one of my flights and MyTrip managed to get me rebooked onto a new flight. Sadly, I did have to chase them up, but once I did- they managed to sort out the issue. I would leave 5 stars, but I don’t like having to chase up things that I’m told should be sorted. Perhaps this should be taken as a learning opportunity

Date of experience : 28 March 2024

Competitive prices & clear on-screen experience; NOT TRICKS

Easy and clear on-screen experience. I was about to book with a rival company with a much cheaper quote but once you got to place your card details the discounted quote disappears unless you subscribe to 'Prime' scheme, which I was not interested in especially as I would forget to cancel the scheme and end up paying a monthly subscription.

Date of experience : 26 March 2024

Refused to help, so they profited from cancellations

They refused to change my childs surname on my ticket, despite the airline saying it would be acceptable. I then had to request 8 times for a refund when they made it impossible to fly. Each time they replied saying "Please confirm you want a refund". The tickets were cheap but I believe they intentionally make it difficult to fly so they can profit from cancellations.

Hustle-free and easy booking with…

Hustle-free and easy booking with affordable prices However i wasn't able to switch to a different currency, there was some additional charges than the original price.

Date of experience : 31 March 2024

Managed to get really cheap tickets…

Managed to get really cheap tickets when was the same tickets were really higher in the other platforms! 🤗

Booking Batik Air on MyTrip.

Booking timed out and was slightly dearer when rebooking. Otherwise was pretty easy. Wasn't able to select seats (presumably because flying Batok Air).

Why shouldn't you buy plane tickets from Mytrip?

Firstly, as I proceeded to select the ticket and make the payment on the website, the fare changed three times spontaneously. Later, despite still wanting to proceed with the purchase, the amount charged from my payment card was over 5800 TL, without my consent, totaling 6300 TL. What kind of deception is this?

Why do they offer a chat service when…

Why do they offer a chat service when no-one ever answers the chatline????? I have been trying for days unsuccessfully !!!! When we need to change our ticket, it can be very frustrating to not being able to speak to an operator!!!!!!

This service should be illegal

This service should be illegal WIzzair changed my flight from early morning to late evening. I can’t accept the change because the chatbot doesn’t connect you to any real human with a brain, and the phone number seems always busy.

Date of experience : 01 April 2024

I booked months ago a flight from…

I booked months ago a flight from Manila to Puerto Princesa for April the 12th of 2024. The departure was initially at 8:00 and I received an email last Friday to say that the flight had a « minor » rescheduled at 4:00 ie 4 hours earlier ! I have a flight from Taipei to Manila the same day and arrive at 4:50 with the same airline. I called your services to have 2 consécutives flights and nothing happened. That’s why I had to booked by myself another flight (more expensive) and have no refund. I’m really disappointed …

Terrible arrangement for connecting…

Terrible arrangement for connecting flights. The transferring time was too short that my family almost missed the next flights and the luggages were all delayed for twice. Their emails very unprofessional, the formate looked like a fraud with incorrect information about the baggages. Generally, definately won't use it anymore.

Date of experience : 24 March 2024

Reply from mytrip.com

"Hello, I'm sorry to hear about your frustrating experience with the connecting flights and luggage delays. It sounds like a truly challenging situation for you and your family. It's completely understandable that you feel disappointed and upset, especially when the communication from the airline was unprofessional and misleading. In situations like this, it's important to share your feedback with the airline directly. You can consider reaching out to their customer service department or filing a formal complaint detailing your experience. Providing specific details about what went wrong can help them improve their services for future passengers. I hope that despite this negative experience, you and your family were able to eventually reach your destination safely. If there's anything else I can assist you with or if you need help navigating the next steps, please feel free to let me know. Best regards," My trip

Booking my flight

Disliked the fact that the pages kept changing price. When I had finished I pressed continue and was told my flight was no longer available. Eventually I logged out altogether and started again and all the details of the flight they said wasn't available all populated and I eventually booked it. Such a waste of time To be fair most of the other sites were the same. So many added prices as well. Unbelievable.

Date of experience : 19 March 2024

"Hello, Our aim is to offer as low total price as possible. Please note that the prices you can see on our website originate from the international booking system where they are uploaded by the airline companies. In case a minor price change occurs by the airline, you will be notified about this and will be able to see the final price before proceeding with the payment. Best regards, [Mytrip] team"

Shoddy service

I wanted to change the date of my return trip and the person I spoke to said that the only ticket available for the date I wanted was a business class ticket so I agreed to pay for the change based on the information she gave me. However, when it came time for the flight, it turned out It was an economy class ticket. I would not have agreed to such a price hike without an upgrade, and even though the company admits that the agent gave me the wrong information, eventually (after several phone calls and emails )they refused to reimburse me.

Date of experience : 12 December 2023

Bad customer service experience

The company was extremely unhelpful I bought tickets for all my family and had to change the date, I paid the fee that came along with changing dates and a few days before departure they cancelled and told me the aircraft was full, offered me a refund that still hasn't arrived in 2 years. Horrible customer service and no real orgisation in the way they do things. Wouldn't recommend

Easy service to use

Easy service to use. Very straight forward and with lots of offers.

I grew up with older parents. I waited to have my own kid, too, and was able to buy a house and travel.

• I grew up with older parents, and it ended up being the right choice for me, too.
• In my 20s, I had time for a full social life. I also built up my career and traveled. 
• When I met my husband, we had some time to settle into our marriage before we had our son. 

"Why are you so much older than my friend's mom?" my son asked one day after a playdate with one of his pals. While I knew being a good decade older than many of the parents at my kid's school could lead to this question, I wasn't quite sure how to answer.

I grew up with older parents — my mom was 32 and my dad was 39 when they had me. It never occurred to me that my parents were any different from other kids' moms and dads, despite their gray hair and wrinkles.

Once I graduated from college , I began receiving invites to friends' weddings, followed shortly after that by baby shower invitations. While I felt thrilled for my friends, I also knew I was nowhere near being ready for marriage and motherhood.

I wanted to enjoy my 20s child-free

During my 20s, I wanted to focus on me. I began working long hours at the local newspaper, working my way up to a reporting gig on the nightlife beat. Single and childless , the job felt perfect for me, and it gave me a chance to hone my reporting and writing skills without worrying about how my unconventional schedule affected anyone else.

Outside work, I had a full social life . My free time was occupied with after-work happy hours, karaoke nights, and shopping excursions with my friends. And while I did spend time dating, finding a husband wasn't really on my radar until my late 20s.

Related stories

I also knew I wanted to travel as much as my limited budget would allow during my 20s, and I made regular road trips with friends as well as longer excursions around the country and abroad.

My husband and I waited to have kids once we met

When I finally met my husband , we dated for several years before marrying. And once we married, we knew we wanted to wait a few years to have kids to give ourselves time to settle into married life and enjoy our time together as a twosome.

During that time, we bought a house, traveled, and filled our spare time with concerts, parties, and quiet dinners at home. We knew that becoming parents would change our lifestyle, so we wanted to have time to enjoy the freedom of being child-free.

That time also allowed us to continue to advance in our careers and start building savings that we didn't have during our 20s. By the time we felt ready to start trying for a baby — when I was nearly 35 and my husband 37 — we felt confident that we were both as emotionally and financially prepared as possible for parenthood.

It took some time to have a child, but I'm glad we waited

But after months of negative pregnancy tests, I began to question my decision to wait to have kids . Research has found that a woman's ability to conceive after the age of 35 drops significantly. After nearly a year of trying unsuccessfully to get pregnant, testing determined I had a luteal phase defect — an inability of the uterine lining to thicken enough to support a pregnancy.

With that diagnosis, my doctor prescribed hormone therapy that allowed me to get and stay pregnant with my son. And once I got pregnant, my over-35 status put me and my baby at greater risk of complications such as birth defects.

Thankfully, I had a pretty uneventful pregnancy and gave birth to a healthy baby right before my 36th birthday. As I settled into motherhood, I wondered if I would've been better equipped for the long, sleepless nights and busy days of parenting an infant if I had the energy level of a woman a decade my junior. But while I still wish I had more energy for my son, I manage well enough to be an active mom.

Though I certainly experienced some of the cons of putting off parenthood , ultimately, I'm glad I waited to become a mom. Like my own parents, I feel settled and confident in my ability to raise and provide for a child. And though our social life is different now, my husband and I don't feel like we're missing out on anything as individuals or a couple.

So when my son asked that question, I only had one answer: "I'm older because I waited until I was ready to become a mom." While that age differs for everyone, waiting worked for me.

Watch: Here's what descendants of 5 former presidents say about the role age plays in politics

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Travel | Travel Troubleshooter: United Airlines canceled…

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Travel | travel troubleshooter: united airlines canceled my flight, so why can’t i get a refund.

DEAR TRAVEL TROUBLESHOOTER: I am writing to request a refund for tickets I had to purchase at the last minute after our international travel had already begun. United canceled part of our international itinerary without notice or remedy.

My wife and I had booked tickets through United.com from Albuquerque, New Mexico, to Keflavik International Airport in Iceland, with stops in Houston and Frankfurt, Germany. When we checked in at Albuquerque for our departure, a United representative told us that we couldn’t check in for our flight from Frankfurt to Keflavik because Icelandair was not a United code-share partner airline. But the representative assured us that this was normal, and we would only need to pick up our luggage in Frankfurt and take it to the Icelandair ticket counter.

We flew to Houston, and again, we tried to check on the status of our Icelandair reservation. But Icelandair’s website and mobile app could not find our reservation under our confirmation code. In Houston, Icelandair’s customer service line told us that the tickets were never issued and that the reservation itself had been canceled by the issuing travel agency the day before travel. Since we bought our tickets on United.com, I presume that United itself was the agency.

We found this out while our flight to Frankfurt was boarding. The United gate agent in Houston could not help. She told us that she couldn’t even look up our reservation under its confirmation number since, again, Icelandair was not a partner airline.

We had to repurchase the seats that had allegedly been canceled at a cost of $1,959. It would be appropriate for United to refund that cost to make me whole. Can you help?

— Andy Wilson, Albuquerque, New Mexico

ANSWER: What a nightmare! You booked your airline tickets through United.com, so it’s responsible for getting you to your destination. It doesn’t matter if United has a relationship with Icelandair or not. The buck stops with United.

Normally, you would find out about a problem with your ticket well in advance of your flight. But it looks like United canceled the last leg of your flight just before you left. A last-minute call to Icelandair might have revealed the problem. But if you buy a ticket on United.com, and it sends you a confirmation number, you should be confident that you actually have a reservation for all the travel segments.

I don’t think you had much of a choice about buying a new ticket on Icelandair. You could have gone to the United ticket counter in Frankfurt and explained the problem, but if you had missed your flight, it would have screwed up your entire vacation — car rental, hotel stay, tours, etc. You were cornered and had to purchase a more expensive, last-minute ticket. And you’re absolutely correct: This was something United should pay for.

You contacted United in writing and did an excellent job of keeping a paper trail. In response to your request, the airline offered to refund the unused leg but nothing more, claiming a “desynchronization of your ticket” caused the problem.

“Due to operational changes, we’re unable to guarantee flight times or aircraft types, especially when the flight is operated by another airline,” the representative said. United apologized and deposited 5,000 “goodwill” miles into your account and refunded the canceled leg. That’s a good start, but United needed to step up and cover the cost of your new flight. I contacted the airline on your behalf, and it issued a full refund.

Christopher Elliott is the founder of Elliott Advocacy , a nonprofit organization that helps consumers solve their problems. Email him at [email protected] or get help by contacting him at elliottadvocacy.org/help/ . (c) 2024 Christopher Elliott Distributed by King Features Syndicate, Inc.

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Reviews 4.2.

74,481 total

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I was there for 4 nights and the hotel…

I was there for 4 nights and the hotel is generally nice.Staff especially, Mehamet/d, is welcoming,humble and helpful. Beds good,rooms were nice,clean and ok;but the buzzing sound when the bathroom light is on is too noisy and annoying!

Date of experience : March 27, 2024

Reply from Trip.com

Dear DEREJE/BELAY, Thank you for your feedback and for being objective in providing this review. Please know that we want to offer our customers a hassle-free booking. You can be assured that your feedback will be forwarded to hotel. Please also know that we intend to continue providing excellent service to all our customers by striving to improve every day. Keep using our website or app to find the best deals to suit your needs. Thank you for your time! Nice day! Yours sincerely, Lyn Trip.com

Needs little refurbishment

Outside look of the hotel is nice. But then, inside the room, it needs some renovation. Corners are mouldy, hair dryer wire is almost detached from the wall, doesn’t have mini fridge. Floor is actually quite dirty when we first stepped in. Location is not bad as there is local food around.

Date of experience : March 29, 2024

Dear SH, Thanks a lot for your feedback. We apologize sincerely for any inconvenience caused. We will conduct further checking and contact you directly. Your feedback is highly valued, and we are treating it with utmost seriousness. We appreciate your patience and understanding in this concern. Best regards, Skylar Trip.com

Well organized apps

Well organized apps, up to date information, rapid booking confirmation process! A huge range of great deal as well. Thanks trip.com

Date of experience : April 01, 2024

Hi Jungho Yoon, Thank you for your kind words. We are so glad to hear that you are satisfied with our service. Here at Trip.com, we strive to provide the best customer service experience possible and your feedback is invaluable to us. We look forward to continuing to provide you with great service in the future. Best regards, Angelina Trip.com

I am very disappointed with Trip.com

I am very disappointed with Trip.com. They have messed up my flight. The airlines have changed my flight to the later time and they never informed me with the changes and suddenly they will email you and asked if I directly changed my flight in airline website. Are you serious?? I would never recommend this app to anybody. Poor service.

Dear JEMELY, Thank you for notifying us about this issue. We apologize for any inconvenience caused. Please be assured that we will check it further and reach out to you directly. Your feedback is highly valued, and we are taking it seriously. We appreciate your patience and understanding in this matter. Best regards, Emilia Trip.com

easy to use

easy to use, good choice of hotels. for me easy to get an official Chinese invoice ( fapiao) customer service is responding surprisingly fast

Hi MIRKO, Thank you very much for your comment. We are delighted to learn that you had a seamless booking experience. Your satisfaction motivates us to keep improving our services. Our user-friendly application and website are designed to offer a diverse range of options for you to plan your desired travel or vacation. We sincerely appreciate your continued support, and we're excited to serve you on your next journey with us. Wishing you a fantastic day. Best regards, Skylar Trip.com

Pros & Cons honestly

Pros: 1. Get a room with little view of sea 2. Location is near to Jesselton point & eatery 3. Walking distance to many places Cons: 1. Iron board with water dripping out once we take out 2. Rusty rubbish bin, unpleasant at view 3. Torn tissue box 4. Filter water fixed in sink. BUT it is not working! Luckily we tried to on the tap & manage to buy mineral water before shops closed 5. Kettle with brown stain. No one will dare to use it for boiling drinking water 6. Carpet is dirty... 7. Pillow case with stain! 8. Gym at Level 24 not accessible 9. No mineral water replenished on 2nd & 3rd day of stay. This is basic service for any hotel! Overall, the hotel is run down with room not in good condition. Will not recommend to anyone. I don't understand why so many things is faulty in a room 🙄

Date of experience : March 31, 2024

Dear TSY, Thanks a lot for your feedback. We apologize sincerely for any inconvenience caused. We will conduct further checking and contact you directly. Your feedback is highly valued, and we are treating it with utmost seriousness. We appreciate your patience and understanding in this concern. Best regards, Victoria Trip.com

A lot of good food to explore around…

A lot of good food to explore around the vicinity. Robertson Quay, Great World City, Tiong Bahru Market etc. Clean environment, Value for money. 7-11 just within the hotel.

Date of experience : March 30, 2024

Hi Andy/Lee, Thank you for taking the time to leave us a positive comment. We are delighted to hear that you had a smooth booking experience with us. Your satisfaction is our top priority, and we are committed to providing you with the best possible service. Our user-friendly application/website is designed to provide you with a range of options to plan your desired travel or vacation. We will continue to improve our services to ensure that you have the best possible experience with us. Thank you once again for choosing Trip.com, and we look forward to embarking on a beautiful journey with you soon. Best regards, Morgan Trip.com

"My Trips" is a great feature of your website.

I get all information I needed to book a travel, flight and hotel. Get reminder and notification about oncoming travel. This is very helpful.

Date of experience : March 16, 2024

Hi TanAndy, Thank you for sharing your feedback with us. We are delighted to know that you find our APP/Website convenient for our customers. Rest assured, we remain committed to maintaining and enhancing this level of service, consistently offering better deals and promotions for our customers' benefit. Your continued support is highly appreciated, and we look forward to serving you again on your next journey with us. Thank you for choosing us as your preferred service provider. Best regards, Morgan Trip.com

Trip.com offers lower prices on flights…

Trip.com offers lower prices on flights and accommodation than other online platforms. It sends you a confirmation email and an invoice straightaway.

Hi Ivaylo Gatev, We appreciate you providing this positive feedback. It's wonderful to know that you find our APP/Website convenient for our customers. We are committed to delivering and enhancing this level of service, continuously striving to offer even better deals and promotions for our customers. Your ongoing support holds immense value to us, and we eagerly look forward to assisting you on your next journey with us. Thank you once again for choosing us. Best regards, Angelina Trip.com

Trip.com is the best company ever

Trip.com is the best company ever! I keep buying my ticket from here. The service is so fast, the prices are SO affordable. Ticket is issued on the spot. Invoice is sent on the spot... Giving it 10 stars

Date of experience : April 02, 2024

Hi Andrea, Thank you for leaving us your feedback. We are glad to know that our APP/Website provides convenience to our customers, and we are committed to maintaining this level of service while striving to offer even more competitive deals and offers for our valued customers. We truly appreciate your ongoing support, and we can't wait to serve you on your future journeys with us. Thank you for choosing us. Best regards, Natalie Trip.com

My trip got randomly shifted

My trip got randomly shifted, which was at fault of trip.com and not the original airline. I called twice, receiving TWICE a different answer on how to solve this. The first one asked me to confirm via email I want to take my righteous flight - which I did, albeit they didn’t tell me how to confirm. Because I was confused, I called a second time where after thirty minutes ( and the service didn’t answer for the first five minutes as he was chatting with someone) told me I can take my original flight. I thought the service was already incredibly bad at this point, but I at least could get the flight. Now, 10 hours before my departure, I’m getting two different emails by two different people saying they will check with the company whether it is still possible and they will let me know within eight hours. This is not possible as I will already be on my way and I already got confirmation I could go ?! They made a mistake and ruined my flight and now I’m talking to four different service workers all telling me different things ?!

Dear REEM JO WAEL FITZGERALD DANDAC, We acknowledge your concern and appreciate you bringing it to our notice. We apologize for any inconvenience caused and assure you that we will check it further and get in touch with you directly. Your feedback is of great importance to us, and we are treating it with the utmost seriousness. We thank you for your patience and understanding in this matter. Best regards, Emilia Trip.com

The service is very poor

The service is very poor, the bot and the operator are not able to solve any problems. we spent 3 hours without booking a hotel because of them, we had to book on the spot and for other money. I do not recommend this service to anyone

Dear IRINA, Thank you for reaching out to us. We sincerely apologize for any inconvenience you may have encountered. We understand the importance of providing a seamless and enjoyable experience for our users. Please be assured that we will check it further and reach out to you directly. Your feedback is highly appreciated, and we thank you for your patience. Once again, we apologize for any inconvenience caused and appreciate you bringing this matter to our attention. Best regards, Emilia Trip.com

For a long time, I've been using trip.com for booking flights and hotels, finding it incredibly convenient. However, my recent experience left me deeply disappointed. I had a flight ticket that needed to be canceled due to changes in the airline's schedule. Despite submitting a request for a refund, trip.com failed to process it through the original payment method and instead asked for bank details, which I provided promptly. Three days later, they asked me to resend the information without explaining why. Support representatives couldn't clarify the issue with my request. I resubmitted my details as requested. Two weeks later, I received another request for the same information. Support operators couldn't provide any explanation or assistance. It's been three weeks now, and I haven't even started the refund process. This level of service is a stark departure from what I've experienced before; the support team is unresponsive and unhelpful.

Dear Anton, Thank you for taking the time to contact us. We sincerely apologize for any inconvenience you may have encountered. Please be assured that we will investigate the matter and reach out to you. We value your feedback and appreciate your patience. Thank you again for bringing this to our attention. Best regards, Kylie Trip.com

I feel like i have been ripped off. Very very very bad service i had experience

I feel like i have been ripped off, the room i booked was not given to me i have been given very bad room without windows and i booked the one with windows, i have been make to booked a room while there was no room available. And also i been asked to check out, without me complete my stay. I had a very bad experience i will not recommend you to anyone to booked with you. very very bad service i experience. You are a company who takes people for nothing.

Dear Lamin /Daffeh, Thank you for reaching out to us. We sincerely apologize for any inconvenience you may have encountered. We understand the importance of providing a seamless and enjoyable experience for our users. Please be assured that we will check it further and reach out to you directly. Your feedback is highly appreciated, and we thank you for your patience. Once again, we apologize for any inconvenience caused and appreciate you bringing this matter to our attention. Best regards, Riley Trip.com

Refund request

Booked and Confirmed (Booking number: 31364467596) However the flight has been downsized, got to reschedule to a direct flight instead of transit. I cant raise the refund on the second flight!

Dear SIONG SIONG WONG, Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused. Please be assured that we will check it further and reach out to you. We are committed to providing the best possible experience for our customers. We appreciate you taking the time to contact us and share your feedback. Best regards, Evelyn Trip.com

A bit confused but all good

I received the discounted ticket for my activity as expected. The email with the voucher was entirely in Chinese so it was a bit confusing but it all worked out.

Hi Mehdi, Thank you for taking the time to share your valuable feedback with us. We appreciate your effort in writing a review for Trip.com. Our team is dedicated to offering our customers the top deals and offers available in the market, and we are delighted to hear that you find them interesting and affordable. We remain committed to improving our services and delivering even more competitive deals to meet the needs of our customers. We encourage you to continue using our app/website as there may be a deal that perfectly suits your preferences. Once again, we thank you for choosing us, and we eagerly anticipate the opportunity to serve you in the future. Best regards, Ariana Trip.com

Lone Pine Penang - Experience

I stayed at Lone Pine Penang from 29 Mar 2024 to 31 Mar 2024. The service is excellent. Room service food was uneatable and waste of money. Safety and security is a question. Service recovery was excellent.

Dear Amy K, Thanks a lot for your feedback. We apologize sincerely for any inconvenience caused. We will conduct further checking and contact you directly. Your feedback is highly valued, and we are treating it with utmost seriousness. We appreciate your patience and understanding in this concern. Best regards, Kylie Trip.com

This is a fraudulent and expensive…

This is a fraudulent and expensive site. I advise everyone not to book from this site, and it does not deserve one star. The best site. Skyscanner is better and cheaper than Trip.

Date of experience : October 30, 2023

Dear Samerr Hamad, Thanks a lot for your feedback. We apologize sincerely for any inconvenience caused. Please be assured that we will check it further and reach out to you directly. Your feedback is highly valued, and we are treating it with utmost seriousness. We appreciate your patience and understanding in this situation. Best regards, Riley Trip.com

Really good choice and good service

Really good choice and good service. Competitive on price and good customer service. Always happy to use trip.com.

Hi Raedwald , Thank you for the time to leave this lovely review. We are grateful that you shared your experience with our customer support. Please know that we are striving every day to provide the best customer experience to our customers. Your feedback motivates us to continue our best practices and exceed our customer's expectations. We look forward to our next trip with you. Thank you for choosing us. Have a wonderful day. Best regards, Emilia Trip.com

Dates got mixed up after clicking…

Dates got mixed up after clicking trip.com from google flights. Got ready to print boarding pass, tickets dates changed. Now I missed my vacation, no help from customer service, just will get to you by the end of the day, mind you this is the day I am flying. Never again

Dear ALFRED VICUNA, Thank you for bringing this to our attention. We apologize for any inconvenience caused. Kindly know that we will double-check the situation and contact you directly. We will try our best to ensure that your future experiences with us are more satisfactory. Thank you for taking the time to contact us. Best regards, Madeline Trip.com