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Local Strategic Planning: The Case of Russia

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  • Alexey G. Barabashev 6 &
  • Sergey A. Semenov 7  

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This chapter is meant to highlight the peculiarities of strategic planning in the Russian Federation. The great variety of cultures and traditions of social and economic conditions of Russian regions is compensated by the standardization of Federal legislation on strategic planning and strict requirements about the structure of regional and municipal strategy as well as procedures of strategy preparation and realization.

This situation turns strategic planning in the Russian Federation into a stratified and bulky bureaucratic process, with elements of methodical arbitrariness and an abundance of control and supervising functions. At the municipal level, additional difficulties of strategic planning are caused by a dependence on subsidies of most municipalities from federal and regional funds that are allocated “from above”, by a multilevel system of municipal management. Recently the process of strategic planning is resulting in uneven resource allocation and considerable financing deficit at the lowest levels (rural settlements). Nevertheless, strategic planning in the Russian Federation in general induces municipalities to think more carefully about their core purposes and tasks to find the proper proportion of allocated resources and results of their use.

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Law “On the General Principles of Organization of Local Self-Governance in the Russian Federation.”

The Russian constitutional crisis of 1993, 1995 Parliamentary elections and 1996 Presidential elections, the economic default of 1998 and Yeltsin’s renunciation and early elections of the Russian President in 2000.

Protest movements have been far weaker compared to the past. For example, compare Bolotnaya square protests in 2012 with recent presidential election results with the winner margin being enormous −76% versus 12%.

For a detailed description of present conditions of the regulatory legal base of strategic planning in the Russian Federation, including the list of regulations and the recommendation about improvement of their structure and application, see Klimenko et al. ( 2015 ).

http://gasu.gov.ru/stratdocuments?docLevel=1&docLevel=102&docLevel=101&docType=102&docType=202 (date of the access—July 30, 2017). It is interesting to note that upon review of annual data (for August 12, 2016), the total number of strategic planning documents for regions one year ago (territorial subjects of the Russian Federation) was “only” 603 regional and 6900 municipal strategic document`s (see Klimenko et al. 2016 ). Thus, for last year the “explosive” growth and expansion of the number of strategic municipal planning documents in Russia is well observed. The reason for this phenomenon is an interesting area for further research.

Barabashev and Klimenko ( 2017 ) describe the two phases of reform, their components, actors, social and political conditions and the most important moments of interaction of both reforms.

As it was mentioned earlier, donor regions are able to support both their own programs and additional programs of recipient regions, through a redistribution process done by the Federal Government transfers.

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Barabashev, A.G., Semenov, S.A. (2019). Local Strategic Planning: The Case of Russia. In: Hințea, C., Profiroiu, M., Țiclău, T. (eds) Strategic Planning in Local Communities. Governance and Public Management. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-03436-8_5

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    Restrictions on Foreign Travel in the USSR: Assessing Recent Changes Travel by foreign officials in the USSR is strictly controlled by a system of rules administered by official agencies. One of two recent diplomatic notes revising the rules, issued 29 March 1988, theoretically opens an area roughly equal to the size of the state of Alaska to ...

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    Following the results of the questioning and the interview, we came to the conclusion that, first, the main stakeholder of strategic planning in the Russian Federation nowadays is the bureaucracy. Second, municipal employees all hold similar views regarding strategic planning (in some cases almost identical).

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