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Philippines

Latest update.

Exercise a high degree of caution in the Philippines overall due to the threat of terrorism and violent crime.

Higher levels apply in some areas.

Philippines (PDF 1.97 MB)

Asia (PDF 2.21 MB)

Local emergency contacts

Fire and rescue services, medical emergencies.

Call 117 for the Police National Operations Center hotline.

Or contact your nearest Philippines National Police (PNP) station.

Advice levels

Exercise a high degree of caution  in the Philippines overall.

Exercise a high degree of caution  in the Philippines overall due to the threat of terrorism and violent crime.

See Safety .

Do not travel to:

• central and western Mindanao, including the Zamboanga Peninsula;
• the Sulu Archipelago; and
• the southern Sulu Sea area

due to the very high threat of terrorism and kidnapping.

Reconsider your need to travel to eastern Mindanao (excluding Camiguin, Dinagat and Siargao Islands).

Reconsider your need to travel to eastern Mindanao (excluding Camiguin, Dinagat and Siargao Islands), due to political violence and the threat of terrorism.

• Terrorist attacks could occur anywhere in the Philippines. Possible targets include aviation and airports, public transport, hotels, shopping malls, restaurants, major events, places of worship and tourist areas. Be alert to possible threats. On 3 December 2023 there was a terrorist attack in Marawi City resulting in four dead and many injured, leading to heightened security arrangements in Mindanao and elsewhere, including Manila. 
• Kidnappings occur in the Philippines and kidnappers may target popular tourist areas. The threat of kidnapping and piracy in the southern Philippines is high, especially in the area of the Sulu Archipelago. If you travel to the southern Philippines despite our advice, get professional security advice. Ensure your accommodation has proper security measures. Don't travel by boat.
• Protests can turn violent. It's illegal to take part in political rallies if you're not Filipino. Avoid large public gatherings.
• Violent and other serious crime is common. Many crimes involve guns. Gangs often drug tourists before robbing or assaulting them. Pickpocketing, bag snatching, and scams are common. Don't leave food or drinks unattended. Avoid using public transport. Be careful in crowded shopping malls and other public places. Only use ATMs in secure locations.
• Typhoons, tropical storms, flooding, landslides, earthquakes and tsunamis are common. These events may disrupt essential services. Know your accommodation's evacuation plan.

Full travel advice:  Safety

• Medical facilities are generally adequate in major cities. Medical facilities are limited outside cities. 
• Malaria and dengue are common, especially in many provincial areas. Other insect-borne diseases include Japanese encephalitis and filariasis. Consider taking anti-malarial medication. 
• Foodborne, waterborne and other infectious diseases include cholera, typhoid and hepatitis. Drink only boiled or bottled water. Avoid raw or undercooked food. Don't swim in lakes or rivers.
• HIV/AIDS is a risk. Take precautions if you engage in high-risk activities.

Full travel advice:  Health

• If you're accused of a crime, authorities may not let you leave the Philippines until investigations and legal proceedings are finished. These can take a long time, sometimes years.
• Don't use or carry illegal drugs. Penalties are severe and police are strictly enforcing drug laws. Mandatory sentences are common for possessing small amounts of drugs and may include life imprisonment. 
• The Philippines has strong laws against child sex crimes and human trafficking. Sentences can include life imprisonment. You can also be charged under Australian law for child sex crimes committed overseas.
• Local laws don't protect LGBTI rights. Consider avoiding public displays of affection.

Full travel advice:  Local laws

• You can enter the Philippines without a visa for a period of stay of 30 days or less, provided that you meet all of the requirements and certain  conditions . Entry and exit conditions can change at short notice. You should contact the nearest embassy or consulate of the Philippines for the latest details.
• You must register your travel to and from the Philippines on the  eTravel Card  online portal in order to receive a QR code to use for arrival and departure formalities.
• Airlines and countries you transit throug https://etravel.gov.ph/h may have different requirements. Check and fully understand the requirements of the airline you're travelling with. Also check the requirements of any country you're transiting through. Transit passengers should ensure they meet all  entry requirements  for the Philippines. Flight cancellations or delays have resulted in transit passengers who do not meet arrival requirements having to remain inside the airport, sometimes for many days.
• Airside transfer is not permitted between Terminal 3, and Terminal 1 or 2 of the Ninoy Aquino International Airport (NAIA). All travellers transiting to or from Terminal 3 must pass through Immigration and meet all Philippine arrival requirements.

Failure to meet entry requirements may result in you being denied entry to the Philippines and detained until the next available flight to your port of departure or Australia, at your own expense.

Full travel advice:  Travel

Local contacts

• The  Consular Services Charter  details what the Australian Government can and can't do to help you overseas.
• For consular help, contact the Australian Embassy in Manila . 
• To stay up to date with local information, follow the Embassy’s social media accounts

Full travel advice:  Local contacts

Full advice

Terrorist attacks, including bombings, are possible anytime, anywhere in the Philippines, including Manila. 

The Philippine media occasionally reports that terrorists may be planning attacks.

Possible targets for future attacks include places travellers and expats visit, such as:

• aviation and airports
• transport hubs and the metro system
• hotels, shopping malls, clubs, restaurants, bars and markets
• places of worship
• outdoor recreation events
• other tourist areas

Mindanao and the southern Philippines

These areas have a high threat of:

• terrorist attacks
• violent crime
• violent clashes between armed groups

We continue to advise do not travel to central or western Mindanao. If despite our advice you visit these areas:

• get professional security advice
• have effective personal security measures in place

If you get into trouble, the Australian Government may be unable to help. In most cases, our ability to provide consular assistance in do not travel locations is extremely limited.

Any travel by Australian officials to do not travel locations is subject to high-level approval and is based on a rigorous risk assessment.

Terror attacks

Terror attacks include:

• On 3 December 2023 there was a terrorist attack in Marawi City resulting in four dead and many injured, leading to heightened security arrangements in Mindanao and elsewhere, including Manila. 
• On 24 August 2020, a dual bomb attack in Jolo, Sulu killed 14 people and injured 75.
• On 7 September 2019, a bomb blast in a public market in Sultan Kudarat, Mindanao injured 7 people.
• On 28 June 2019, several soldiers and civilians were killed in a suicide bombing at the entrance to a military base at Indanan in Sulu, Mindanao.
• On 30 January 2019, a grenade attack at the Mahardika mosque in Zamboanga City, Mindanao killed 2 people and injured others.
• On 27 January 2019, a bomb attack at the Roman Catholic Cathedral of Our Lady of Mount Carmel in Jolo, Sulu, Mindanao, killed more than 27 people and injured many more.

Terrorism is a threat worldwide.

More information:

Kidnapping occurs across the world with political, ideological, and criminal motives. Foreigners, including Australians, have been kidnapped overseas whilst travelling. Kidnaps can happen anywhere, anytime, including in destinations that are typically at lower risk.  

Kidnapping can happen anywhere in the Philippines, including in metropolitan Manila. Kidnapping can be business, criminal or terrorism-related, and foreign nationals are affected. Kidnappings occur in rural, urban and coastal areas. Criminal kidnappers tend to target individuals perceived as wealthy. The threat is highest in central and western Mindanao, especially: 

• along the Zamboanga Peninsula 
• in the Sulu Archipelago 
• off the coast of Sabah, Malaysia 

Locals, expatriates and foreigners, including Australians, have been kidnapped in central and western Mindanao and in eastern Malaysia. Kidnappers sometimes hold victims for a long time, even for years, before releasing them. They sometimes kill their captives. 

The threat of piracy in the southern Philippines is high, especially in the Sulu Archipelago. 

If, despite our advice, you travel to an area with a high risk of kidnapping, our ability to provide consular assistance in these destinations will be limited.  

To reduce the risk of kidnapping:  

• always be alert to your personal security and surroundings  
• get professional security advice for travel in locations with a heightened kidnap risk  
• check your accommodation has appropriate security measures  
• avoid isolated locations, particularly when travelling alone  
• notify family or friends of planned travel, and share your location   
• avoid talking about your money or business affairs  
• use ATMs in public places and during daylight hours  
• avoid giving personal details to strangers online or over the phone  

The Australian Government's longstanding policy is that it doesn't make payments or concessions to kidnappers. Ransom payments to kidnappers have funded further terrorist attacks and criminal activity. Paying a ransom to terrorist groups will likely break Australian counter-terrorism financing laws.

• Travelling by boat

Civil unrest and political tension

Avoid all protests, demonstrations, or rallies, and monitor local media for updated information. See our general information on staying safe in case of  demonstrations . 

Public protests and events that draw large groups of people are not uncommon and can gather quickly. Sometimes they can turn violent.

It's illegal to take part in political rallies if you're not Filipino. Authorities may deport Australians or cancel their visas for being involved.

Armed clashes occur between security forces and militants, throughout the country but especially in central and western Mindanao.

The armed wing of the Communist Party of the Philippines (CPP), the New People’s Army (CPP-NPA), operates throughout the Philippines. They are often involved in attacks targeting Philippine security forces.

In central and western Mindanao, armed clashes between rival clans and other armed groups are common, often resulting in deaths.

If you see a confrontation between police and criminals or between rival groups, leave the area straight away.

• Demonstrations and civil unrest

Violent crime

Violent crime is a serious problem in the Philippines.

Gun ownership is widespread and poorly regulated. This adds to the high rate of violent crime.

Gunfights between police and criminals have occurred in the past, including in tourist areas in Manila. People, including bystanders, have been killed or injured in such incidents.

Terrorist groups are sometimes involved in violent criminal activities in rural areas. They target business interests, including mining projects, for extortion. 

Several Australians have died after property disputes turned violent.

There have been instances where armed criminals have robbed and killed or injured people on:

Avoid travel on these forms of transport.

Gangs are active in Manila, and provincial resort towns. 

Gangs can drug, rob or assault tourists.

Drink spiking can occur, including in areas frequented by foreigners in Metro Manila. To reduce the risk of drink spiking:

• never accept food or drinks from strangers or leave drinks unattended
• if you aren't sure if a drink is safe, leave it
• stay with people you trust in bars, nightclubs and taxis

Petty crime and scams

Pickpocketing and bag snatching are common, including in Manila. Be careful in crowded shopping malls, bars and nightclubs, and other public places.

Scams , including those involving property ownership, business ventures, credit cards and ATMs, are common. You should seek legal advice before committing to any major financial decision.

Online relationship and friendship  scams  are common. In the past, victims, which have included Australians, have been blackmailed or found themselves facing legal action.

• Be cautious of anyone you meet online from overseas.
• Learn the signs of a relationship scam. Know what to watch for.
• Never send money.
• If you've already given them money, don't go overseas to try to get it back.
• Always confirm their identity (including their age), before going overseas to meet them.

Learn more about internet  friendship, dating and marriage scams  on ScamWatch. 

To protect yourself from scams:

• undertake due diligence when entering into business ventures
• only use ATMs in secure locations such as banks, shops and shopping centres
• always keep your debit and credit cards in sight

To protect yourself from crime:

• always keep your personal belongings close, especially in crowded areas
• monitor local sources for information about new security risks

Cyber security

You may be at risk of cyber-based threats during overseas travel to any country. Digital identity theft is a growing concern. Your devices and personal data can be compromised, especially if you’re connecting to Wi-Fi, using or connecting to shared or public computers, or to Bluetooth.

Social media can also be risky in destinations where there are social or political tensions, or laws that may seem unreasonable by Australian standards. Travellers have been arrested for things they have said on social media. Don't comment on local or political events on your social media.

• Cyber security when travelling overseas

Swimming safety

Swimming off coastal areas is risky.

Severe currents and rips are common in coastal areas. Many travellers have drowned, including at popular resorts.

Lifeguards are rarely available.

A red flag means you shouldn't enter the water.

If you plan on swimming:

• take extra care when swimming off coastal areas
• never swim after dark or after consuming alcohol
• don't swim where there are red flags
• get local advice before swimming

Tours and adventure activities

Transport and tour operators don't always follow safety and maintenance standards. This includes for adventure activities such as diving.

If you plan to do an  adventure activity :

• check if your travel insurance policy covers it
• ask about and insist on minimum safety requirements
• always use available safety gear, such as life jackets or seatbelts

If proper safety equipment isn't available, use another provider.

Climate and natural disasters

The Philippines experiences frequent natural disasters  and  severe weather , including:

• Volcanic eruptions
• Earthquakes

To protect yourself during a natural disaster:

• secure your passport in a safe, waterproof place
• monitor news and other weather information sources such as the  Global Disaster Alert and Coordination System
• take official warnings seriously and follow the advice of local authorities
• have a plan of what to do
• keep in touch with friends and family

Identify local sources of support and advice that can help you after a natural disaster.

If you're visiting after a natural disaster, contact your tour operator to check if services are affected.

Typhoons usually occur between late May and December and cause significant damage and disruption. 

The direction and strength of typhoons can change with little warning.

Typhoons may disrupt communications, including phones and internet. Transportation may also be disrupted.

Heavy rain associated with typhoons may cause localised flooding.

If you're travelling during typhoon season:

• know your accommodation's evacuation plans
• identify your local shelter
• check the latest typhoon information at the  Joint Typhoon Warning Centre

If there's a typhoon:

• adequate shelter may not be available
• flights and ferries could be delayed or suspended, and travel could be unsafe
• available flights and ferries may fill quickly
• ports could be affected

Contact your airline for the latest flight information.

• National Disaster Risk Reduction Management Council (NDRRMC)
• Philippine Atmospheric Geophysical and Astronomical Services Administration (PAGASA)

Earthquakes and volcanoes

The Philippines is located on the Ring of Fire.  Earthquakes  and volcanic eruptions are common. Following an earthquake or volcanic eruption, there may be disruptions to essential services. 

• On 27 July 2022, a 7.0 magnitude earthquake occurred in Abra, Northern Luzon, resulting in landslides and damage to infrastructure. The earthquake was felt in Manila. 
• On 12 August 2021, a 7.1 magnitude earthquake hit in Governor Generoso, Davao Oriental.
• On 24 July 2021, a 6.6 magnitude earthquake hit at an intermediate depth of 130km beneath the epicentre near Balayan, Luzon.
• On 7 February 2021 a 6.3 magnitude earthquake occurred 6km southeast of Magsaysay, Davao Del Sur at an intensity of 5 (strong) in Kidapawan City causing injuries and damage to the area.
• On 22 January 2021, a 7.1 magnitude earthquake struck off the coast of Jose Abad Santos, Davao Occidental.
• On 25 December 2020, a 6.3 magnitude earthquake occurred offshore near Batangas in central Luzon. This earthquake was felt in Manila.
• In April 2019 a 6.1 magnitude earthquake struck the northern Luzon region. It damaged infrastructure and disrupted essential services, including transport. This earthquake was felt in Manila.

Monitor media reports and follow the advice of the local authorities.

The Philippine Institute of Volcanology and Seismology (PHIVOLCS) has set up permanent danger zones (PDZ) around the summits of several volcanoes:

• Mayon volcano in Albay Province has a 6km PDZ
• Bulusan volcano in Bicol Province has a 4km PDZ
• the entire volcanic island of Taal is a PDZ

Avoid areas around all of these volcanoes.

On 12 January 2020, Taal Volcano, in the southern Luzon province of Batangas, erupted. Residents within 14 km were advised to evacuate, and ash clouds travelling over Manila affected both international and domestic flights at the Ninoy Aquino International Airport (NAIA).

On 26 and 27 March 2022, Taal Volcano erupted again, resulting in a temporary increase to the alert level and evacuation of a number of surrounding communities.

Volcanic activity may increase with little or no notice. It may disrupt flights in the region. Individual airlines make their own decisions about flight operations. Contact your airline or tour operator for up-to-date information.

If there is major volcanic activity, monitor warnings from the  Philippine Institute of Volcanology and Seismology (PHIVOLCS) .

Large and destructive tsunamis can happen.

If there's a tsunami warning:

• check the US  Tsunami Warning Centre  website regularly
• follow the advice of local authorities

Move to high ground straight away if:

• you feel a strong earthquake that makes it hard to stand up
• you feel a weak, rolling earthquake that lasts a minute or more
• you see a sudden rise or fall in sea level
• you hear loud and unusual noises from the sea

Don't wait for official warnings. Once on high ground, monitor local media and weather services.

Travel insurance

Get comprehensive  travel insurance  before you travel.

Your policy needs to cover all overseas medical costs, including medical evacuation. 

If you can't afford travel insurance, you can't afford to travel. This applies to everyone, no matter how healthy and fit you are.

The Australian Government won't pay for your medical expenses overseas or medical evacuation costs. This can be very expensive and if you're not insured, you may have to pay many thousands of dollars up-front.

• what activities and care your policy covers
• that your insurance covers you for the whole time you'll be away

If you travel to central and western Mindanao despite our advice, you'll probably need a specialised insurance policy that covers travel to high-risk destinations. Most Australian policies won't cover you for travel to these areas.

Physical and mental health

Consider your physical and mental health before you travel, especially if you have an existing medical condition. 

See your doctor or travel clinic to:

• have a basic health check-up
• ask if your travel plans may affect your health
• plan any vaccinations you need

Do this at least 8 weeks before you leave.

If you have immediate concerns for your welfare or the welfare of someone you know, call the 24-hour Consular Emergency Centre on +61 2 6261 3305 or contact your  nearest Australian Embassy, High Commission or Consulate  to discuss counselling hotlines and services available in your location.

If you need to speak to counselling services in the Philippines, contact the following:

• In Touch  (Crisis Line # +63 2 8893 7603 | +63 917 800 1123 | +63 922 893 8944)
• National Centre for Mental Health  (NCMH) (Crisis Hotline +63 917 899 8272 | +63917 898 8272)

You can also contact the Australian Consular Emergency Centre on +61 2 6261 3305. 

• General health advice
• Healthy holiday tips  (Healthdirect Australia)

Not all medication available over the counter or by prescription in Australia is available in other countries. Some may even be considered illegal or a controlled substance, even if prescribed by an Australian doctor.

If you plan to bring medication, check if it's legal in the Philippines. Take enough legal medicine for your trip.

Carry a copy of your prescription or a letter from your doctor stating:

• what the medication is
• your required dosage
• that it's for personal use

Health risks

Rabies  is a risk throughout the Philippines, including in Manila.

To protect yourself from rabies:

• avoid direct contact with dogs
• don't feed or pat animals
• avoid contact with other animals, including bats.

Talk to your doctor about getting a pre-exposure rabies vaccination if you're planning to:

• stay in the Philippines for a long time
• work with animals.

If bitten or scratched by an animal:

• immediately use soap and water to wash the wound thoroughly
• seek urgent medical attention.

There have been recent  measles  outbreaks throughout the Philippines, including Manila.

In 2019, the Philippines reported more than 47,000 cases of measles and over 630 deaths. The Philippines Department of Health advised the outbreak was under control in April 2019; however, the outbreak declaration has not lifted.

Get vaccinated against measles.

• Philippines Department of Health
• Australian Department of Health and Aged Care

Polio is an infectious disease that can spread rapidly and mainly affects young children. It can cause muscle weakness, paralysis and, on rare occasions, it can be fatal. Make sure you're vaccinated against polio.

On 19 September 2019, the Philippines Department of Health reported a polio outbreak. This was declared to have ended in June 2021.

• Department of Health and Aged Care
• World Health Organization

Insect-borne illnesses

Malaria ,  dengue , Japanese encephalitis , filariasis , and other insect-borne illnesses are increasing in Manila and neighbouring provinces. 

These illnesses are more common during the rainy season between May and December.

Get vaccinated against Japanese encephalitis before you travel.

There's no vaccination or specific treatment available for dengue or  Zika virus .

If you're pregnant, the Australian Department of Health recommends that you:

• discuss travel plans with your doctor
• consider deferring non-essential travel to affected areas

To protect yourself from disease:

• make sure your accommodation is insect-proof
• use insect repellent
• wear long, loose, light-coloured clothing
• consider taking medicine to prevent malaria
• Infectious diseases
• Dengue Fact Sheet - WHO

HIV/AIDS  is a risk for travellers.

Take precautions if you engage in activities that expose you to risk of infection.

Condoms may be difficult to find outside Manila.

Other health risks

Waterborne, foodborne, parasitic and other infectious diseases are common, including:

• Tuberculosis
• Meningitis  

Serious outbreaks can occur.

Lakes and rivers can contain waterborne diseases, such as:

• Bilharzia (schistosomiasis)
• Leptospirosis

Risks are highest after flooding and continue after floods recede.

Swimmers in coastal resort areas have also reported illness from pollution.

To reduce your risk of illness:

• drink boiled water or water from bottles with sealed lids
• avoid ice cubes
• avoid uncooked and undercooked food, such as salads
• don't swim in fresh water sources
• always check with local authorities before swimming in waters

Get medical advice if you suspect food poisoning or have a fever or diarrhoea.

Fish poisoning

Ciguatera fish poisoning  from eating reef fish can be a hazard.

• Ciguatera poisoning information  (NSW Food Authority)

Bird flu (avian influenza)

Avian influenza  occurs in farm birds.

To protect yourself from avian influenza:

• stay away from live poultry
• don't visit live bird and animal markets, including 'wet' markets and poultry farms

When preparing food, handle poultry properly. Make sure you thoroughly cook all parts of the poultry.

Medical care

Medical facilities.

Major private hospitals, particularly in Metro Manila, are well-equipped and internationally accredited. Medical facilities in rural/regional areas may have limited services and facilities, including in some popular tourist destinations.  

Most hospitals need up-front payment or guarantee of payment before they'll treat you. Treatment can be expensive.

Hospitals may cease treatment if ongoing bills are not settled. You should ensure you understand what your Philippine health fund or travel insurance provider will and will not cover.

Decompression chambers are available in:

• Bacolod, Negros Occidental
• Batangas City
• Cavite City
• Cebu City, Cebu
• Coron, Palawan
• Davao City, Davao
• Makati City
• Manadaue City, Cebu
• Quezon City
• Panglao, Bohol
• Puerto Galera, Oriental Mindoro
• Puerto Princesca City, Palawan
• Tacloban City, Leyte

It is common for decompression chambers not to be working.

If you become seriously ill or injured, you may need to be evacuated. Medical evacuation can be very expensive.

For a list of hospitals in the Philippines visit the Philippine Department of Health website.

You'll be subject to all local laws and penalties, including those that may appear harsh by Australian standards. Research local laws before travelling.

If you're arrested or jailed, the Australian Government will do what it can to help you under our  Consular Services Charter . But we can't get you out of trouble or out of jail.

If you're accused of a crime, authorities may not let you leave the Philippines until investigations and legal proceedings are finished.

The justice process can take a long time. Some court cases take years and you may be held in detention for a long time before your trial is finalised.

Australians accused of crimes have experienced financial and other difficulties while waiting for their cases to finish.

Penalties for drug offences are severe. They include long jail terms, including life imprisonment, for even small amounts.

A major clampdown on drugs - the war on drugs - has been underway since 2016. There are mandatory jail sentences for possessing even small amounts of illicit drugs. Thousands have been arrested and a large number of people have been killed in drug-related violence.

• Carrying or using drugs

The Philippines also has strong laws against  child sex crimes  and human trafficking. Authorities have arrested and prosecuted a number of foreigners, including Australians, for these offences. Sentences can include life imprisonment.

It's illegal to take photos of official buildings for publication.

Australian laws

Some Australian criminal laws still apply when you're overseas. If you break these laws, you may face prosecution in Australia.

• Staying within the law

Local customs

Local laws don't protect LGBTI rights.

Locals generally tolerate the LGBTI community. However, open displays of affection between same-sex partners may offend. 

• Advice for LGBTI travellers

Dual citizenship

The Philippines recognises dual nationality.

Always travel on your  Australian passport .

• Dual nationals

Visas and border measures

Every country or territory decides who can enter or leave through its borders. For specific information about the evidence you'll need to enter a foreign destination, check with the nearest embassy, consulate or immigration department of the destination you're entering. 

You are permitted to enter the Philippines without a visa for a period of stay of 30 days or less provided that you meet all of the requirements.

See the following links for the latest information:

• Philippine Embassy in Australia website 
• Philippines Bureau of Immigration website
• Philippines Office of Consular Affairs website
• Philippines Tourism

Ensure you keep your visa up to date.  Failure to do so may result in you being:

• fined or arrested
• detained in immigration detention
• deported back to Australia at your cost
• blacklisted from future travel to the Philippines

Detention conditions in the Philippines do not compare with Australian standards, and deportation processes can be lengthy. 

You can apply to extend your tourist visa (visa waiver) through the Philippines Bureau of Immigration  and pay the appropriate fees.

Entry and exit conditions can change at short notice. Get further details about visas, currency, customs and quarantine rules from:

• the nearest  embassy or consulate of the Philippines
• the Philippines Bureau of Immigration website

Border measures

Australians are permitted to enter the Philippines without a visa for a period of 30 days or less provided that you meet all of the  requirements .

Your passport must be valid for at least six months, and you must have onward/return tickets for no later than 30 days from your arrival in the Philippines.

You must register at the  eTravel  online portal and complete the electronic health declaration checklist in order to receive a QR code for validation by the Bureau of Quarantine.

Children under 15 years of age may need a Waiver of Exclusion Ground if they're:

• not accompanied by a parent
• coming to meet a parent or parents in the Philippines

You should declare any:

• local cash of more than PHP50,000 to Bureau of Customs officers at the airport when you arrive or leave
• amounts of more than $US10,000 or of the same value in a different foreign currency
• this covers all forms of currency, not only cash.

Confirm requirements through your travel provider or nearest Philippine Embassy.

Check and fully understand the requirements of the airline you're travelling with, as their requirements may be different.

Failure to meet entry requirements may result in you being denied entry to the Philippines and detained until the next available flight to your port of departure or to Australia. This will be at your own expense.

Departure from the Philippines

You must register your departure from the Philippines on the  eTravel  online portal within 72 hours (but not less than 3 hours) before your scheduled departure.

Airlines and transiting country protocols may differ. It's important that you check and fully understand the requirements of the airline you are travelling with. You should also check requirements for the country you are transiting through.

You must have current visas and exit paperwork to depart. You may need an Emigration Clearance Certificate (ECC) from the Philippines Bureau of Immigration before you leave the Philippines if you have stayed in the Philippines for more than six months. You'll need to visit an immigration office in person to undertake biometrics. Allow enough time to complete the process at immigration office. For more information visit the  Philippines Bureau of Immigration .

Children born in the Philippines who are leaving the country for the first time on a foreign passport will need an ECC.

You must pay any outstanding visa fees or fines or risk not being able to depart the country. You may be detained by the Philippine Government and subject to a lengthy deportation process.

You must have no outstanding legal issues or court cases. You need to contact the relevant court or the Bureau of Immigration to confirm that you do not have any travel restrictions (Hold Departure Order; Watchlist and Blacklist).

Check the  Philippines Bureau of Immigration  website for more detailed information or make an appointment to settle your visa issues.

Depending on your Philippine visa type (such as those issued by the Philippine Department of Justice (DoJ), the Philippine Board of Investments (BoI), the Philippine Retirement Authority (PRA) or the Philippine Economic Zone Authority (PEZA)), you may need to obtain a Travel Pass from the Department that issued your visa in order to leave the Philippines. If you hold an ECC issued by the  Bureau of Immigration  you may be exempt from this requirement.

If you're leaving the Philippines from Mactan-Cebu or Clark International Airports, you need to pay a departure tax.

If transiting through a third country, ensure you have completed any forms to transit that country. Ensure you have six months validity on your passport.

Transiting through the Philippines

All passengers transiting through the Philippines should ensure they meet all Philippine  arrival requirements . Flight cancellations or delays have resulted in transit passengers who do not meet arrival requirements, having to remain inside the airport, sometimes for many days. 

Airside transfer is not permitted between Terminal 3 and Terminal 1 or 2 of NAIA. All travellers transiting to or from Terminal 3 must pass through Immigration and meet all Philippine arrival requirements. You should allow plenty of time for arrival formalities and check-in for your next flight.

If you're denied entry, the Australian Embassy is not able to intervene in any decisions made by the Bureau of Immigration.

You should discuss options for transit with your airline or travel agent.

Some countries won't let you enter unless your passport is valid for 6 months after you plan to leave that country. This can apply even if you're just transiting or stopping over.

Some foreign governments and airlines apply the rule inconsistently. Travellers can receive conflicting advice from different sources.

You can end up stranded if your passport is not valid for more than 6 months.

The Australian Government does not set these rules. Check your passport's expiry date before you travel. If you're not sure it'll be valid for long enough, consider getting  a new passport .

If you need to renew or replace your passport, please contact the Australian Embassy directly for advice about how we can assist you.

Lost or stolen passport

Your passport is a valuable document. It's attractive to people who may try to use your identity to commit crimes.

Some people may try to trick you into giving them your passport. Always keep it in a safe place.

If you lose your passport on arrival into the Philippines, before passing through Immigration, you'll be refused entry to the Philippines. You'll be sent back to your port of origin by Philippine Government and the Australian Government is unable to help.

If your passport is lost or stolen, tell the Australian Government as soon as possible:

• In Australia, contact the  Australian Passport Information Service .
• If you're overseas, contact the nearest  Australian embassy or consulate .

Passport with ‘X’ gender identifier

Although Australian passports comply with international standards for sex and gender, we can’t guarantee that a passport showing 'X' in the sex field will be accepted for entry or transit by another country. Contact the nearest  embassy, high commission or consulate of your destination  before you arrive at the border to confirm if authorities will accept passports with 'X' gender markers.

More information: 

• LGBTI travellers

The local currency is the Philippine peso (PHP). You can easily convert AUD for PHP at airports, banks, shopping centres, tourist locations, in major cities and towns.

ATMs are widely available. International credit cards are generally accepted in hotels, restaurants and higher-end shops, particularly in cities and larger towns. However, it is advisable to keep some cash. Card skimming occurs. 

Local travel

Travelling in the Philippines takes longer than it does in Australia. 

Driving permit

You can use an Australian driver's licence for up to 90 days after you arrive. After that, you need to get a Philippines licence.

• Land Transportation Office

Road travel

Roads are generally congested and often in poor condition. Drivers often break the road rules.

Avoid driving off the national highways and other sealed roads, especially at night.

You're more likely to die in a motor vehicle accident in the Philippines than in Australia.

• Driving or riding

Motorcycles

Certified helmets are mandatory when riding in major cities. Accidents are frequent.

Check if your travel insurance policy covers you when riding a motorbike and if any exclusions apply. You might not be covered if you don't have a valid Australian motorcycle licence.

Be careful if using taxis and remain alert. Some taxis are unroadworthy or may be unsafe due to poor maintenance. There have been cases where drivers and their accomplices have robbed or harmed passengers. Avoid displaying money or jewellery in taxis and don't hand your mobile phone to your driver if asked.

Use ridesharing apps and Grab taxis (the equivalent of Uber) or hire cars sourced from hotels as a preference. They're more reliable than taxis hailed on the street.

Public transport

Public road (bus, jeepneys) and rail transport is widely used throughout the country but should be avoided due to safety and security risks. See  Safety .

• Transport and getting around safely

Sea travel in the Philippines can be hazardous.

Avoid ferries if you can.

If you must travel by sea:

• use a ferry service with a good reputation
• don't use ferries that are overcrowded and appear poorly maintained
• take your own lifejacket

Piracy  and kidnapping occur in Philippine waters. See  Safety

DFAT doesn't provide information on the safety of individual commercial airlines or flight paths.

Check the  Philippines' air safety profile  with the Aviation Safety Network website.

Emergencies

Depending on what you need, contact your:

• family and friends
• travel agent
• insurance provider

Always get a police report when you report a crime.

Your insurer should have a 24-hour emergency number.

Consular contacts

Read the  Consular Services Charter  for what the Australian Government can and can't do to help you overseas.

For consular help, see contact details below.

Australian Embassy, Manila

Level 23 Tower 2 RCBC Plaza 6819 Ayala Avenue Makati City, 1200, Philippines Phone: (+63 2) 7757 8100

Fax: (+63 2) 7757 8344

Email Consular assistance: [email protected]

Email Passport enquiries: [email protected]

Email Notarial enquiries: [email protected]

Website:  philippines.embassy.gov.au

Facebook: Australia in the Philippines

X: @AusAmbPH

Check the Embassy website for details about opening hours and any temporary closures.

24-hour Consular Emergency Centre

In a consular emergency, if you can't contact an embassy, call the 24-hour Consular Emergency Centre on:

• +61 2 6261 3305 from overseas
• 1300 555 135 in Australia

Travelling to Philippines?

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In compliance with Ease of Doing Business Law (R.A. 11032), an act promoting ease of doing business and efficient delivery of government services.

Entry Guidelines

As per IATF Resolution No. 2 (s. 2022) on the ENTRY, QUARANTINE and TESTING Requirements of inbound travelers to the Philippines

A. FULLY VACCINATED (Filipino and Foreign Travelers)

- No pre-departure COVID-19 Test requirement - Must have received the 2nd dose in a 2-dose series or a single dose COVID-19 vaccine more than fourteen (14) days prior to the date and time of departure from the country of origin/port of embarkation.

B. UNVACCINATED or PARTIALLY VACCINATED (Filipino and Foreign Travelers)

1. Travelers 15 years and older shall present a remotely supervised/laboratory-based Rapid Antigen Test administered and certified by a healthcare professional in a healthcare facility, laboratory, clinic, or other similar establishment taken 24 hours prior to the date and time of departure from country of origin/first port of embarkation in a continuous travel to the Philippines, excluding lay-overs; provided that, he/she has not left the airport premises or has not been admitted into another country during such lay-over. 2. Travelers 15 years and older who fail to present a negative pre-departure testing shall be required to undergo a laboratory-based Antigen Test UPON ARRIVAL at the airport. 3. ACCOMPANIED minors below 15 years of age who are NOT VACCINATED for any reason whatsoever shall follow the quarantine protocols of their parent/s or an accompanying adult/guardian traveling with them. 4. UNACCOMPANIED minors below 15 years of age who are NOT VACCINATED for any reason whatsoever shall follow the protocols set forth in Section B (1) and (2) above. NOTE:- Any inbound traveler, whether Filipino or Foreign national, who shall test positive for COVID-19 through rapid antigen test shall be subjected to the latest prevailing quarantine and isolation protocols of the DOH.

Philippine Travel Information System

Simplify your travel with eTravel

eTravel is FREE

Download eGovPH app

Traveling to the Philippines from Australia

Entry visa requirements for the philippines from australia.

Philippines mandatory entry requirements : Australian passengers must obtain the eTravel document, a Health Declaration Form to enter the country. Apply here for our Travel Declaration .

The Philippines is one of the most accessible destinations in the world as it allows visa-free entry for short-term stays for over a hundred different nationalities, including Australia.

Philippines Visa for Australian Citizens

Australians don’t need a visa for the Philippines if they intend to visit the country for tourism purposes and stay under 30 days on Philippine territory.

However, not everyone travels in these circumstances. Australian citizens, for example, are eligible to request an extension of their stay for a fee if they decide to remain longer than the 30-day limit.

If it is known beforehand that their visit is likely to last longer than 30 days, it is best for eligible nationals to apply for a Philippines eTA visa waiver or other relevant permit prior to making any travel arrangements.

An eTA is an electronic travel authorization that can be requested online in minutes . The application can be completed from anywhere in the world, including Australia.

Foreigners are also encouraged to go through the different visa types offered by the Philippine Government to determine what kind of permit they'll need to apply for.

In case an authorization is required, Australian nationals should select a visa that best aligns with the purpose of their visit to the country.

For Australians planning to stay in the Philippines longer than the 30-day limit, a non-immigrant tourist visa may be necessary for entry.

Passport Requirements for Philippines eTA from Australia

The Philippine Government requires that all travelers meet the following criteria in order to successfully apply for and obtain a Philippines eTA from Australia :

• An eligible passport which must continue to be valid for 6 or more months after the visitor has left the Philippines
• Evidence of sufficient funds to support oneself during their stay in the Philippines (this can be a bank statement, cash, or a credit card)
• Hotel accommodation bookings

It is important to note that everyone visiting the Philippines will have to go through immigration control where they will be expected to answer certain security questions honestly and accurately.

Foreigners will also be asked to present their travel documents and a printed copy of their eTA visa waiver .

Apply for the Philippines eTA from Australia

In order to apply for the Philippines eTA visa waiver , Australians will have to access the relevant eTA online portal.

The website contains an application form that foreigners can fill out to request the eTA permit. The questionnaire asks the traveler to provide information such as:

• Full name and date of birth
• Passport details
• A current email address
• A valid credit/debit card to pay the application fee

After the application form has been completed, the applicant will be assigned a Unique Identification Number or UID . It’s possible to submit a group application in which case, only one member (the primary applicant) will be issued the UID.

It is extremely important that applicants make sure to provide correct and complete information in their form . Should they fail to do so, their application may be rejected or they may be refused entry at the border.

If the applicant made a mistake in filling out the form, they might have to submit a new application with the correct information. In some instances, they may be able to update the information by contacting the eTA website with their UID number.

Travel to the Philippines from Australia

It is worth noting that it can take up to 3 business days for the Philippines eTA visa application from Australia to be processed. In rare cases — for example, when the request presents mistakes or lacks information — processing times may become longer.

Once the request for a permit has been approved, the applicant will receive the online visa waiver for the Philippines via email at the address they provided on their application form.

The Australian traveler will also need to keep a copy of the eTA visa waiver on their mobile phone/handheld device and take a printed copy on an A4 sheet of paper with them to the Philippine port of entry when they travel.

In the case of multiple people traveling as a group, each individual will need to have their own separate sheet of paper showing their eTA permit.

Foreigners should note that before leaving for the Philippines, they will be required to show a ticket for onward travel at the airport.

If they fail to provide a ticket, most airlines will require foreigners to purchase one on the spot or risk being left behind.

Besides meeting the above requirements in order to obtain a travel permit, Australians should also follow the terms and conditions of their visa or visa waiver for the entirety of their stays in the Philippines.

These terms include, for example, the permitted stay in the country and the possibility to work or study in the Philippines.

Failure to do so may result in a fine and/ or the permit being withdrawn.

Philippines to Australia: Travel Requirements, Visa Application, Etc.

Vaccinated visa holders are now allowed to enter Australia. by Ina Louise Manto | March 21, 2022

After closing its borders and having one of the strictest border restrictions around the world, Australia finally reopened its borders in February 2022, allowing long-awaited family reunions and international travel plans to finally happen.

Planning to visit the land down under? Here’s everything you need to know before your visit: 

Table of Contents

• Who can travel to Australia?
• Do Filipinos need a visa to enter Australia?

Australian tourist visa requirements

• Quarantine Rules

Current Australia COVID situation

Who can travel to australia from the philippines.

Starting February 21, 2022, Australia opened its borders to fully vaccinated visa holders. 

Do you need a visa to enter Australia?

Yes, you need a valid Australian visa when traveling from the Philippines to Australia. 

The Tourist Stream is a visa stream that allows an individual to visit Australia as a tourist, to go on a cruise, or to see family and friends. To be eligible for application, you need:

• To prove you’re a genuine visitor  
• Provide enough funds to support your stay and leave 

An individual may be granted a stay of 3 months, 6 months, or 12 months. 

Here’s a list of documents you need for your application. Ensure to provide accurate information: 

• Pages of current passport showing your photo, personal details, passport issue, and expiry date. Also provide a national identity card if you have one or proof of a change of name (marriage certificate, etc.) 
• Proof you have enough funds to support your stay and for leaving Australia such as bank statements, payslips, and credit card statements 
• Letter from a relative or friend in Australia stating their relationship to you, the purpose of visit and stay, if you’ll be staying with them 
• Plans while in Australia 
• Proof of reasons to return home such as a letter from your employer, proof that you can return home, and proof that you are studying in your home country. 

Find the step-by-step tourist visa application guide here . 

Requirements for travel to Australia from the Philippines

Here are the documents you need to prepare for: 

• Issued by a national/state-level authority or accredited vaccination provider 
• Written in English or with translation 
• Contain the traveler’s name that’s the same as in their passport, either birth date, passport number, or national identity number, name of vaccine brand, and the date of each dose 
• Digital Passenger Declaration . You may start your DPD seven days before your flight and submit it within 72 hours prior to departure for Australia. 
• Present a negative PCR Test taken within three days (72 hours) prior to departure or an antigen test taken within 24 hours prior to departure. 

Important notes: 

• Children aged 4 years and younger at the time of check-in for the departure
• Individuals with a medical condition, which prevents them from taking a COVID-19 test. Present a medical certificate. 
• Individuals carrying a certificate provided by a medical practitioner 
• Passengers of an aircraft on an emergency medical evacuation flight and their companions 
• International aircrew who are tested regularly to meet state and surveillance testing requirements 
• Individuals traveling from a country where COVID-19 testing is not reasonably unavailable 

Find more information about travel requirements here . 

Australia quarantine rules

Quarantine rules depend on which state or territory you’re going to:

• Australian Capital Territory
• New South Wales
• Northern Territory  
• Queensland  
• South Australia  
• Western Australia   

For more information and updates, visit the following links: 

• https://www.health.gov.au/health-alerts/covid-19/international-travel/inbound  
• https://www.health.gov.au/health-alerts/covid-19/international-travel/proof-of-vaccination  
• https://covid19.homeaffairs.gov.au/digital-passenger-declaration   

Ina Louise Manto

When she’s not writing, Ina’s busy curating playlists that will save her when words don’t work, reading, annoying her cat, or thinking of her next meal.

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Cheap flights from Melbourne, Australia to Manila, Philippines

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Find cheap flights from Manila to Australia from $178

This is the cheapest one-way flight price found by a kayak user in the last 72 hours by searching for a flight from manila to australia departing on 30/6. fares are subject to change and may not be available on all flights or dates of travel. click the price to replicate the search for this deal., search hundreds of travel sites at once for deals on flights to australia.

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Good to know

Faqs - booking australia flights, are there lounges at ninoy aquino international airport (mnl).

You can relax at several lounges before boarding a flight from Manila to Australia, including Marhaba and PAGSS Premium Lounge in Terminal 3. In Terminal 2, passengers can check into Philippine Airlines' Mabuhay Lounge. Regain your energy by taking a shower or nap after a long flight in these lounges. You can also grab a snack or drink of your choice on arrival.

How do I get to Ninoy Aquino International Airport from the Manila city centre?

Once you find cheap flights from Manila to Australia, you will have two transit options from the city centre. Ninoy Aquino International Airport and central Manila are approximately 6 miles apart. One includes taking a tram in Central Terminal to EDSA, where you can take a bus to Shell Andrews Avenue. From here, you can walk to the airport in 10 minutes. You can avoid the hassle of boarding and alighting several times by taking a taxi, which would arrive at the airport in roughly 30 minutes.

How does KAYAK find such low prices on flights from Manila to Australia?

KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Manila to Australia.

How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from Manila to Australia?

KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Australia from Manila is likely to change within 7 days, so travelers know whether to wait or book now.

What is the Hacker Fare option on flights from Manila to Australia?

Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Australia with an airline and back to Manila with another airline.

What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from Manila to Australia?

Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Australia from Manila up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

Top tips for finding cheap flights to Australia

• Looking for a cheap flight? 25% of our users found tickets from Manila to the following destinations at these prices or less: Brisbane $948 one-way - $1,398 round-trip; Melbourne $283 one-way - $549 round-trip; Sydney $294 one-way - $648 round-trip
• Morning departure is around 8% cheaper than an evening flight, on average*.
• Worry not if you wish to refresh after a long flight from Manila to Australia. Sydney Airport (SYD) has several on-site lounges, including American Express Lounge in Terminal 1, Plaza Premium Lounge in Terminal 1 opposite gate 25 and Movida Lounge in Terminal 2. You will enjoy a relaxing environment, snacks, meals and a beautiful runway view.
• Sydney Airport provides car rental facilities, with companies like Avis, Budget and Sixt operating on-site. The car rental desk is accessible at Terminals 2 and 3 Arrivals Halls. Depending on your travel needs, you can request several accessories, such as a baby seat if travelling with a child or a GPS if planning epic tours.
• Sydney Airport is about 5 miles from the city centre. Board the Sydney trains from Terminals 2 and 3 and get to central Sydney in about 14 minutes. If you wish for door-to-door transfer options on arrival, consider pre-booking the online Maxi cabs. Alternatively, you can consider a taxi near the arrival area of all terminals for a comfortable yet relatively affordable ride.

Top 4 airlines serving from Manila to Australia

There was nothing I didn’t like, prices a little lower would help

Flight delay was informed at the last minute. Food quality is not up to Qantas standard I was unable to book an online boarding pass on any of my 6 flights.

Following a marathon flight riddled by delays and changes from Santiago, Chile, my flight to Melbourne from Sydney was on schedule but I was transferred to the next flight. The reason by ticketing and the floor manager was I missed the entry to flight by one minute! That's right, the emphasised that if I was 1 minute earlier I would be on the flight. I asked what was the point them emphasising 1minute overdue and how that helped me or the situation. They didn't care at all. Replying that if it was one minute earlier they would've done something and smirking delivering the information. Australian's do call Australia home, Qantas calls Australian's suckers.

Rescheduled after ticket purchased and issued, not 2 or 3 times and not a fourth but by 5 times, by Qantas, that's right, 5 changes! Forcing an overnight stay in Chile and need for visa. Qantas can no longer provide basic services as a national or international service provider. Professionalism is extinct and the provider needs to be mentored and educated in perfecting who to operate as an airline. Qantas is the spirit of Australian dissatisfaction.

Amazing! Was put on the earlier flight and I requested for an aisle seat and was given it. Thanks Qantas!

The staff we fantastic and seemed to work very well with each other

Business lounge in Melbourne mediocre. Look at Emirates or Qatar, Qantas! Great friendly crew. Food was good but Emirates is a level above. Business seat good. But can’t compare to Qatar. Main reason for booking Qantas is loyalty and terrific connection via Perth to LHR.

It's only a short trip from Sydney to Melbourne, which i have done many times. The trip met my expectations

The crew were amazing - A great job. They made me feel special and valued.

I really appreciated the fact that when I checked my bags at the Quantas counter after arriving from an international flight an hour early, the agent noticed I had a very long layover. He then found an earlier flight that allowed me to get to Cairns several hours earlier than I planned. That was amazing because I had already traveled over 20 hours and wasn’t looking forward to such a long layover. It allowed me to see my daughter and grandchildren much earlier (it had been two years since I visited last).

Upgrade their seats. They’ve got 20-year-old business class seats in their 777s. The food choices. On the way to Manila and the way back I thought we’re lousy compared to other carriers. The staff was fantastic and very happy.

Continual rescheduling of flights, inflight entertainment system did not work, staff not pleasant to interact with.

So far pal express is much better than Cebu pacific in terms of customers service and in flight crew. And on time departure and arrival . Especially if you're taking airbus 320 plane . But the small aircraft like bombardier . It usually delayed .

We did booked shorter layovers but flights changed and layovers are too long good thing Philippine Airlines give us a hotel in manila but here Vancouver to Calgary too long layovers and there is enough sets to wait closer to air canada and they will open 4am.we were here 1 am .our flights schedule for air canada 8:10am.we paid expensive flights but not happy of lay over Vancouver to Calgary.

Biz class is way below what other airlines offer. The food was mediocre at best. A WiFi was intermittent and movies were dated. Honestly the best part of the trip was that the Mabuhay lounge in SFO was closed and they gave us pass to Air France lounge. My advise, fill up there before boarding plane.

Not a pleasant experience from the start of booking first flight all the way through to the actually flight. Only saving grace is the food.

No power on an 11 hour flight? What a joke. Crew did not come by enough to get trash or offer water.

Checking in was okay but boarding a little bit slow

There is a problem with the sound while watching movie or listening to the music ( the sound is static & goes on and off). Aside from the sound, the experience was good & stewardesses are nice.

Not leave 12 hours late. This airline is horrible always late does not refund upgrades for cancelled flights inept counter staff.. needs to be shutdown

The seats are too cramped, there is barely enough room to shift weight. This could be easy to endure in a one-hour flight, but not more than that. The crew did not clean up shortly after meals. The tray table remained open because of the meal and ate up what is left of the little seating space. The crew were just idling by for 45 minutes before they collected the trash. The airline did not inspect carry-on luggage. Most of the passengers brought too many bags, too large and/or over the weight limit. This undermines safety and discourages those who pay extra for checked bags just to comply with the airline regulations. If the airline is not inspecting carry-on luggage, why should I pay more just to check in some bags?

Terrible, I will never ever ever attempt to fly on Cebu Pacific. I understand that it’s a cheap flight option but they take cheap experience to the next level.

The front desk and early check in was fantastic and the flight did not have any turbulence

better handling of the checked in luggage. they destroyed mine

Should’ve not separated those who checked-in online and those who checked-in at the airport

the process of paying for the excess baggage weight, the check in process and the boarding process are subhuman. this is an airline devoid of customer service

Cebu Pac has a habit of changing boarding gates. They do a lot of remote boarding. So just be attentive to the announcements, especially if it's near your boarding time.

It was a low cost flight, so no high expectations. The experience was average.

Crew was very helpful because I used a wheelchair to get around

Flight was delayed for almost 30 minutea, I had difficulties to catch up the connecting flight. Bit due to tje well organized Singapore airport I was able to make it

6hrs fly they dont give you a glass of water from seoul to singapore need to buy drink and food plus they charge for bag on international fly is always Free 1 bag from seoul to singapore is Not a local fly you are traveling true asia same story from singapore to Bali no water drink after payment for bag drink cost more the regular airline Well never use this company again we use regular company like Delta korea japan China and even scoot parent company Singapore Air

We had 2 attempts to land at Singapore Changing during a thunderstorm. Everything was delayed by 1 hour plus.

Boarding was not accordingly after front seat, bmf then back seat. This delayed for at least 40mins or more. The staff at Jakarta can do better. Is chaos at the entry to board the plane. This tarnished Scoot reputation when everyone was talking about it.

The crew was not customer oriented at all, even confrontational . The aircraft needs more attention to detail as far as comfort, and the 1 hour sitting at the gate with no air is inexcusable

We flew on the 787 Dreamliner direct to main gate at KLIA2, quick entry via eGate and on the train 41mins after touchdown. Go well SCOOT

Was on scoot plus. The only good thing about the flight was the spacious seats. Tables and armrests were extremely dirty Food: bad Entertainment: non existent Wifi: unable to connect, then was painfully slow that we couldn’t even send messages Good thing we had a night flight, so we just slept throughout.

Not clear why boarding passes could only be issued at the counter and not through the kiosk. I had already check-in on the web, so waiting to obtain a boarding pass 1.5 hours before the actual flight defeats the purpose of early web check-in.

no charging point. food offering is limited and very much on the budget line. Overall is not satisfying for such a price and duration of flight.

We were delayed, but there was never any update given. Everyone was standing at the gate as boarding was supposed to commence at 13:10 for a 13:55 flight. We didn't actually start getting on the shuttles to the plane, until after 14:00. No updates, no information given at all.

Scoot refused to change my flight even though I had booked a flexible ticket. MyTrip wanted to charge me an extra $271 for a ticket that was only listed as $217. I complained about this to scoot and they didn't give a shite. So never again will you be getting money from me Scoot. You can Scoot off.

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