visit to gp

Making a GP appointment over the phone, in person and online

The nurse listened to simon and advised him about whether he needed to see the doctor that day or not. simon has juvenile arthritis and crohn’s disease..

Gender Male

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So you speak to the reception saying that you want an appointment and if you want one for that day, sometimes they’ve all gone by. It’s quarter to nine when you get through. So they say, Well, what’s the problem? So for me that’s not really an issue to say, you know, I’ve got something wrong with my tummy and a lot of pains. I’ve got Crohn’s. I’m worried that it could be something that needs to be dealt with quickly. Whereas for some people, you know, they might want, not want to disclose what is wrong really. And I think, you know, they can say to the receptionist, I don’t wish to disclose that to you.

But sometimes you might feel that you’re not going to say what is wrong and they might say, I’ll book them with the nurse. So once you have told them, I’m not right. I really need to see somebody. So they say, Leave it with us and they’ll be in touch within the next three to four hours. Sometimes it’s immediately afterwards. Sometimes I’ve to wait, you know, from ringing up at quarter to nine to about twelve o’clock to get a call back. And normally they say, you know, What’s wrong? They’ll go through it with you and if they think it’s necessary for you to see a doctor, they’ll say, We’ve booked you in with an emergency doctor on that day. But then sometimes they’ve said, We don’t really think you need to see the GP, what you’re describing. Can you book in perhaps tomorrow or another day for an appointment.

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When young people want an appointment about their mental health, they should be seen quickly. It takes courage to ask for help. They’d only phone if they really needed it.

Gender Female

How about making appointments was it easy to phone up and make an appointment or was that sometimes off-putting or…

Yeah, sometimes it really was off-putting because sometimes like I needed to see a doctor, like I wanted to see them as soon as possible, and if you saylike if you sayif they say like, “Oh it’s in a week’s time” or something, then you say like, “No, I need to see someone sooner than that.” They say, “Well why?” And then it’s just like, Oh no, what do I say now? And you try and say like, Oh it’slike it’s like I’m stressed and stuff. And they just sort of think, ‘What are you on about?’ and then they just say, “No, just come in a week.” So they justso that just sort of shows you that they don’t really care much. So it is really off-putting, yeah.

Is there any way that could be improved?

Yeah, because I think if someone’s going to ring a GP and say like, “I really want an appointment about anything to do with mental health,” then take it seriously. It takes a lot of courage and strength to get that far don’t ignore it. Take that seriously and give them an appointment because clearly they need it otherwise they wouldn’t be [coughs] putting themselves out there to get, to try and get help.

And say somebody wanted to see the GP for mental health reasons, they might not feel comfortable to say the whole reason. So, if they say for a mental health reason, do you think that should be enough for them to think, ‘Ah this is an emergency?’

Yeah, I think so, it should. Because people don’t go to GPs unless they’re really struggling with their mental health. So I think if anyone ever says it’s to do with their mental health, then it should be taken very seriously, because people just don’t go unless they really realise that they need to.

Simon prefers booking online. It’s fast, convenient, and he can book a slot that suits his schedule. He likes seeing his own GP whenever possible.

Have you made any appointments online?

I have, yes. So it’s really helpful because you can see what times are available, because sometimes when I’m on the phone and I’m saying, Can I have an appointment with the doctor? And they say, Oh, such a time and I say, Oh sorry, I can’t make that date or that time. And sometimes you can go through seven or eight dates and times and you feel like you’re being a trouble. But it’s just that you do have a busy life and you have to do your daily life regardless. So it’s great to see online and you can see the times and you can just choose which one you want to go to and which doctor you want to see as well, which is really good, and it’s fast and convenient.

And have you got appointments kind of quickly or have you had to wait? Looking online, have you noticed that your doctor is not available for a couple of weeks?

So my doctor tends to be the one that seems to be booked up. Sometimes you see that he’s not available for two weeks. If I think it’s something that can wait, I’ll wait for them two weeks because I want to see that doctor. Sometimes you do see the odd appointment in that week where his name is there, which is like gold dust really. So you tend to book it [laughs]. If it’s something that I think I need to see somebody this week, I’ll look and see which doctors I know and seen a few times and I’ll book with one of them.

What do you prefer, do you prefer booking online or do you prefer phoning?

I prefer booking online because I don’t feel that I’m troubling the team at the doctors to go through all the times that I can’t make. It’s just nice that I can see, right that’s the date that I can make. Book it, and I can put it in the diary. It’s done, which I find helpful.

Louis would prefer to book online appointments as it would be easier than phoning again and again in the morning. He could book online in his own time.

Your mum usually phones to make the appointment. Has shehave you or she ever booked an appointment online or always over the phone?

Always over the phone. I didn’t really know you could book online and I don’t think she knew either, so it’s always on the phone.

So sometimes people have mentioned in some surgeries you can book online.

Do you think that would be something that you would consider, or you prefer to use the phone?

I think it would be helpful maybe if you wanted to book something with a specific doctor, you’d be able to see when they have appointments. I think if I knew about it, I think we’d use it but I’m not sure if my mum would cos she’s not kind of with the technology. I think she’d find it a bit scary to use it, to book on doctors.

But if you were going to book one for yourself, you know in a few years’ time, say when?

Yeah, definitely. I think it’s easier than having to ring up the doctors. You can kind of do it in your own time. You don’t have to be like at 8am in the morning when it opens, ringing. You can kind of book it before cos you don’t need to have someone to pick up the phone, so I think I’d use it definitely.

Who should book the GP appointment?

All GP surgeries work slightly differently in terms of their opening hours and the types of appointments they offer. It's best to get in touch...

Different kinds of GP appointments

Surgeries may work slightly differently and offer different kinds of appointments, including some or all of the ones below. Urgent appointments Some practices (surgeries or...

How to access NHS services in England if you are visiting from abroad

This information is for people who are visiting England from abroad. It tells you how to access different types of healthcare and whether you might need to pay.

Find out how to access healthcare, including planned treatment, in Wales , Northern Ireland or Scotland .

How to get healthcare

If you're not sure how to get the help you need, use this checklist to guide you.

• Call 999 if someone is seriously ill or injured and their life is at risk.
• Call NHS 111 if you urgently need medical help or advice but it's not a life-threatening situation. You can also call NHS 111 if you're not sure which NHS service you need.
• Go to NHS 111 online to get help for your symptoms
• Go to a walk-in centre, minor injuries unit or urgent treatment centre , if you have a minor illness or injury (cuts, sprains or rashes) and it cannot wait until your GP surgery is open.
• Ask a local pharmacist for advice – a pharmacist can give you advice about many common minor illnesses, such as diarrhoea , minor infections, headaches , sore throats , or travel health.
• Make an appointment with your GP if you're feeling unwell and it's not an emergency.

For information about conditions and treatments, read the Health A-Z guides .

You will need to pay for some things such as eye tests, dental treatment and prescriptions, just like people who live in England.

Find out more about paying NHS charges

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Overseas visitors to England, including anyone living in the UK without permission, will not be charged for:

• testing for COVID-19 when requested by a medical professional
• COVID-19 vaccination services

No immigration checks are required.

Find out more about NHS entitlements for migrants at GOV.UK, including information in other languages

The rules may be different in Wales, Northern Ireland or Scotland.

General practitioners (GPs)

GPs are the first point of contact for nearly all NHS patients.

They can direct you to other NHS services and are experts in family medicine, preventative care, health education, and treating people with multiple and long-term conditions.

If you're planning to live and work in England, you need to register with a GP practice .

You'll need to fill out a GMS1 form using exactly the same details you used when you filled out your visa.

It's up to the GP practice to decide whether to accept new patients or not, but they can only refuse for non-discriminatory reasons.

But being registered with a GP practice does not in itself mean you'll be entitled to free NHS hospital treatment.

Being registered with a GP practice may mean you're invited for NHS screening services , but you may still have to pay for these services when they're not provided by the GP practice.

If you're in England for a short visit but need to see a GP, you can register as a temporary patient with a local doctor.

You need to be in the area for more than 24 hours but less than 3 months.

Again, it's up to the GP practice to decide whether or not they'll accept new patients.

Treatment will be free of charge, but make sure you present your European Health Insurance Card (EHIC) if you have one (see more information on this page for EU citizens).

Find a GP practice in your area

Hospital services

Hospital treatment is free to people who are "ordinarily resident" in the UK.

To be considered ordinarily resident and entitled to free hospital treatment, you must be living in the UK on a lawful and properly settled basis for the time being. You may be asked to prove this.

You cannot be considered ordinarily resident in the UK unless you have indefinite leave to remain or status under the EU Settlement Scheme.

If you're a visitor from the EU, even if you're a former UK resident, you can use your EHIC, PRC or S2 when visiting the UK. If you cannot provide these documents, you may be charged for your care.

If you're a visitor from Norway, you can get medically necessary healthcare using your Norwegian passport.

If you’re a visitor from Norway, Iceland, Liechtenstein or Switzerland whose visit to the UK began on or before 31 December 2020, you may continue to use your EHIC or PRC in the UK for the duration of your visit. You also may complete planned treatment using your S2, as long as authorisation for this was requested from the relevant health authority before 31 December 2020.

If you're visiting from Iceland, Liechtenstein or Switzerland you may be charged for NHS healthcare. You should check with the relevant health authority where you live before travelling to the UK.

If you're visiting England for more than 6 months, you'll need to pay the immigration health surcharge, unless you're exempt from paying it. The full amount will be paid upfront for the duration of your visa.

Find out about accessing healthcare services if you're moving to England from outside the European Economic Area (EEA)

Find out about paying for for UK healthcare as part of your immigration application on GOV.UK

If you've paid the surcharge or are exempt from paying it, and your visa allows you to be here for more than 6 months, you'll be entitled to free NHS hospital treatment in England on a similar basis to an ordinarily resident person, with the exception of NHS-funded assisted conception services. Your entitlement will apply from the date your visa is granted until it expires. You'll have to pay some charges, such as prescription or dental charges.

If you're visiting England for less than 6 months, you should ensure you're covered for healthcare through personal medical insurance during your visit, even if you're a former UK resident. If you're not ordinarily resident in the UK and you need to pay for NHS hospital treatment, you'll be charged at 150% of the national NHS rate.

Services that are free to everyone

Some services or treatments carried out in an NHS hospital are exempt from charges, so they're free to all.

These include:

• A&E services – not including emergency treatment if admitted to hospital
• family planning services – this does not include abortions or infertility treatment
• treatment for most infectious diseases, including sexually transmitted infections (STIs)
• treatment required for a physical or mental condition caused by torture, female genital mutilation (FGM) , domestic violence or sexual violence – this does not apply if you have come to England to seek this treatment

Find out more

• GP referrals for non-emergency hospital treatment
• Hospital services in England
• Find a hospital in your area
• GOV.UK: ways in which people can be lawfully resident in the UK

Page last reviewed: 25 April 2023 Next review due: 25 April 2026

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How to choose the right GP for you

Peer reviewed by Dr Sarah Jarvis MBE, FRCGP Last updated by Gillian Harvey Last updated 6 Apr 2021

If you've recently moved or have decided to change GPs for another reason, it's important to get registered as soon as possible. Before you make your selection, it's worth taking the time to check out different GP practices to find the one that best meets your needs.

In this article :

Why make a change, why else do people change, finding a practice, what should i look for, special interests and services, how to change gp practice, what if my registration is refused.

There are many things to consider when choosing a GP but taking the time to do some research and consider your options can help you to make the right decision.

Continue reading below

Patients are permitted to change GPs for any reason. It may be something you choose to do because of personal preferences, or after hearing about a specific service offered at a different GP practice. You may also decide to move GPs because the location is more convenient - close to your child's school, or near to your place of work.

Is a change necessary?

It's worth knowing that, even if you move areas, you might be able to stay with your current GP.

As GPs are no longer required to focus on a strict catchment area, they may be willing to accept you as a patient even if you have moved. If this is something you wish to explore, you need to check with the practice whether they are happy with this and you may need to re-register. It's also important to remember that if you are likely to need home visits, this may not be possible if your GP is too far away.

If your move is temporary, it may be better to register as a temporary resident with a local GP, while staying registered with your current GP. You can register as a temporary resident for up to three months.

Patient-doctor relationship

Sometimes a bad experience or a personality clash can cause people to want to change their GP. This may sometimes mean gravitating towards a different doctor within the same practice, but some patients prefer to change GP practice altogether.

"Some people may have just had a bad experience and feel they have lost confidence," explains GP Dr Jeff Foster .

Having a good patient-doctor relationship is an important part of receiving medical care. "At heart a GP is the only medical specialist that looks after a patient as a whole. We care for patients before they are born, through childhood, adulthood, and as they decline and reach the end of their lives. We are often the last doctor to see a patient alive," explains Foster.

"We know our patients, and we are our patients' advocates. This has multiple benefits including the ability of a patient to feel they can open up to us about issues they may never tell anyone else. 90% of all clinical interactions occur in primary care so it is essential patients feel they can open up to us. This can be in the form of disclosing abuse, mental health, personal issues such as erectile dysfunction or just to allay the fears of normal life and to be someone to listen to when no one else will.

"It also means that we know our patients and when something is wrong we can often pick up on the subtle signs that would otherwise be missed."

Can a doctor remove a patient?

As well as patients choosing to switch doctors, sometimes doctors will decide to remove a patient from their list. "When there is deemed to be an irreversible breakdown in the doctor/patient relationship - for example, because a patient is abusive towards staff - the practice may remove a patient from their list. If patients repeat this behaviour amongst all local practices, those patients are forced to attend specific designated 'secure' units for their care," explains Foster.

Patient picks for Healthcare

Is crying good for you?

To view the details of practices within a certain postcode, check out the NHS's Services Near You facility, which will list practices within an area. Through this service you will be able to check opening hours, the specific services offered and other important information.

It's also worth talking to family or friends with experience of a certain practice, who may be able to offer advice or recommendations based on personal experience. "People often hear about a good practice in their area and may want to join based on specific doctors who work there," agrees Foster.

Your reasons for choosing a certain GP may be different due to your personal preferences or medical needs. However, it's worth checking the following to find a practice that ticks the right boxes for you.

Personal service

As GP surgeries can be very busy, you will generally register with a practice rather than an individual GP, due to demand. But some practices offer a 'personal doctor' policy where you register with a GP and can only see them if on their list.

This could be worth looking into if forming a close relationship with a personal GP is particularly important for you - for example, if you have ongoing health needs. However, do remember that you may have to wait longer to see a particular GP - if rapid access is your priority, you may prefer a practice which allows you to book with the next doctor available.

Accessibility

Think about how you might travel to the practice. If you rely on public transport, is it close to a bus or train route? If you drive, think about where you might park. If you have specific access needs - for example, if you have limited mobility or are in a wheelchair - you may need to check whether there are dedicated parking spaces, ramps and other facilities.

Opening hours

What are the opening hours offered? Do they suit your usual routine? Some GPs may offer evening or early morning appointments which could be a useful factor for those working full-time.

Online services

When the COVID-19 pandemic started, all practices were required to screen their patients first through telephone, video or online form submission before seeing them face to face. You may prefer a practice which needs you to submit an online form about your symptoms first - you won't need to wait for a receptionist to be available to answer the phone. Or you may prefer to speak to a receptionist.

Many GPs now offer online booking - for example, with Patient Access . In future (pandemic permitting) it may be possible to book face-to-face appointments directly, but currently many practices allow you to book video or telephone appointments online.

Some practices may allow patients to email their GP directly. If you'd be interested in accessing your GP in this way, it's worth checking out what online services your GP offers.

While all GPs are qualified to treat and diagnose a wide variety of illnesses, and make referrals to specialists where necessary, some GPs develop a 'special interest' in a particular area - for example, dermatology, women's health or diabetes. This means that alongside their existing knowledge, they will have accumulated additional expertise about their area of interest.

If you suffer from a particular complaint - for example, a skin issue that may need regular treatment - it's worth checking out whether there's a doctor with a special interest in this area.

In addition, some practices may offer services that others don't. "Some practices may offer additional services such as family planning, coil fitting, or minor ops - this influences a patient's decision," says Foster.

GPs and gender

Some patients may feel more comfortable seeing a doctor of a certain gender. If you are someone who has personal reasons for this, it's worth checking out whether there are doctors of your preferred gender at a practice.

Whilst all GP practices are required to treat patients equally under the Equality Act, if you are LGBTQ+ it may be important to you that your practice has a visibly LGBTQ+ friendly approach, has support groups or has GPs who are especially knowledgeable about issues specific to your community. It's worth speaking to friends, doing some online research and speaking to the practice if you have specific requirements.

Once you have made a decision, you will then need to contact the practice and fill in a registration form with your NHS and personal details, and information about your previous doctor so that medical records can be requested.

Often the registration can be carried out via email or over the phone, but if you can make a visit, it can be useful way to gauge additional information such as whether the practice feels friendly and welcoming. This likely won't be possible during the pandemic as GP practices have restrictions on who can come in, to keep patients and staff safe.

Some GP surgeries may be unable to accept your registration for a number of reasons. If the practice has no capacity or feels your needs would be better met elsewhere - perhaps due to specific services you use or your location - they have the right to refuse your registration. If this happens, the practice should share their reasons with you.

Article History

The information on this page is written and peer reviewed by qualified clinicians.

6 Apr 2021 | Latest version

Last updated by

Peer reviewed by

6 Apr 2021 | Originally published

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Getting Test Results Quickly by Phone Call or Appointment

You may need to see your healthcare provider for results from blood tests and other exams

• Getting Results for Blood Tests
• Results by Phone Call
• Results Given in Person
• Results via Telehealth
• Results via Patient Portal

Setting Expectations

If you've recently had a medical test, such as blood work, you may wonder when to expect a call from your healthcare provider and how quickly you'll receive results.

The turnaround time for test results can depend on the type of test and why your doctor ordered it. Healthcare providers sometimes ask you to make an appointment to get the results of routine medical tests , especially when you're waiting for a new diagnosis or you're monitoring a chronic illness. Other times, you may be given the results by a phone call, telehealth, or online patient portal.

This article will look at how long it takes to get certain blood test results. It also covers when you might need an appointment to discuss results, when you don't, and what questions to ask your healthcare provider.

Getting Results for Common Blood Tests

After you get a blood test, the turnaround time for results can depend on the type of test and where the lab is based. If you're a patient in a hospital, test results from the hospital lab will usually take less time than an outside lab.

You may or may not be asked to come in for an in-person appointment depending on the type of test and why it's being done. For routine tests, you might receive a phone call or letter, or you may be able to access results through your patient portal.

Complete Blood Count (CBC)

A complete blood count measures the different parts of your blood, including red blood cells, white blood cells, and platelets, to detect different conditions like anemia and blood cancers.

CBC results are typically given to your healthcare provider by the following day. You may get a phone call or the results may be available on your online patient portal.

Basic Metabolic Panel (BMP)

A basic metabolic panel (BMP) gives information about your body's electrolytes, fluid levels, kidney health, and blood sugar.

BMP results are usually available by the next day. Your healthcare provider may call you or post the results on your online patient portal.

Comprehensive Metabolic Panel (CMP)

A comprehensive metabolic panel gives the same information as a BMP test in addition to information about your liver function and protein tests.

CMP results may be available after a few business days. You may get results from your healthcare provider by phone, mail, or through your online patient portal.

Lipid Panel

A lipid panel measures total cholesterol, HDL cholesterol, LDL cholesterol, and triglycerides to help determine your risk of heart disease.

Lipid panel results may be available the next day. You may get results from your healthcare provider by phone or through your online patient portal.

Thyroid Panel

The thyroid panel checks levels of hormones such as TSH and T4 in the blood. This helps determine how well the thyroid gland is working and diagnose any thyroid conditions.

Thyroid panel results usually take a few days. Your healthcare provider may have you come in for a follow-up appointment to get your results. They may also call you or put the information on your online patient portal.

Blood tests can be ordered to detect leukemia (cancer of the blood cells). They can also detect chemicals and proteins in your blood that could indicate different types of cancer.

Results for these blood tests may take a week or more. You may get results through an in-person appointment or a phone call with your healthcare provider.

Sexually Transmitted Infections (STIs)

Blood tests can help detect STIs such as HIV, syphilis, and herpes. Some of these blood tests, including HIV and herpes, look for antibodies that your body makes in response to the infection.

The turnaround time for the results may vary. For some rapid HIV tests, it may take just a few minutes. Other tests can take up to one to two weeks. You may have an in-person follow-up appointment or your healthcare provider may call you with the results.

Test Results Given by Phone Call

In some cases, an in-person appointment isn't all that necessary for getting results. Often, routine blood or imaging tests are part of preventive care. That includes things like cholesterol tests , mammograms , or Pap smears .

If results are normal, they can usually be delivered via a phone call. If results are abnormal, your healthcare provider may call you and ask to set up a separate follow-up appointment.

While healthcare providers can deliver results by phone, they have to verify it's you to ensure that they're not violating HIPAA privacy laws . They can also leave a voicemail message requesting you return the call.​ At a previous appointment, you may have been asked to sign a form verifying that they have your permission to leave a message.

Test Results Given in Person

Sometimes your healthcare provider will want to meet with you in person to discuss your results, whether it's blood work, a biopsy, or other medical tests. Even if the news is "good," it may be important for them to explain what the results do and don't mean. The test results may be simple and straightforward—say, positive or negative. Or they may be more nuanced or open to interpretation.

Your healthcare provider may have ordered tests to provide a diagnosis. Or they may want to monitor a condition, including tracking its progress or checking for a recurrence.

Getting test results may prompt new questions, which you can ask at this appointment.

Initial Diagnosis

News of a new diagnosis should usually be given face-to-face. That's because your health is at risk in some way. That could be from an infection , cancer , genetic disorder, or chronic health condition like heart disease or type 2 diabetes .

An appointment gives you an opportunity to talk about:

• The diagnosis
• What it means
• Your treatment options

It can also help avoid confusion over what the results mean. Sometimes you need to know more than just "positive" or "negative."

For example, if you test negative for HIV (human immunodeficiency virus) , you may assume you don't have it. All it really means, though, is that the test didn't detect the virus. You may have just been tested too early—before your immune system had a chance to make the antibodies the test detects.

At an appointment, your healthcare provider can explain options and tell you whether more testing is needed.

Plus, if a disease is contagious, your provider will want to talk in person about how to help you avoid future risks and protect other people.

Monitoring Chronic Illness

With chronic illness, follow-ups are often necessary to monitor the illness or see if a treatment is working.

For example, if you have prediabetes or hypertension (high blood pressure), you may not need treatment right away. The first steps may be to use diet and exercise to stop or reverse the disease.

Follow-up labs can tell you whether your strategies are working. Meeting in person to go over results helps you both see what's happening and figure out why. It's also an opportunity to discuss starting treatment.

If you're taking medications for chronic conditions, regular in-person appointments can help you stick to the treatment regimen. You can also discuss side effects and dosage changes that may be needed.

For diseases that can relapse, such as cancer and some autoimmune diseases , regular visits may help identify and treat a relapse early.

It is always okay to ask your healthcare provider about treatment guidelines or why a test or appointment is being recommended.

Test Results Given via Telehealth

Telehealth appointments may be a good compromise between delivering results in person versus a phone call, letter, or secure message. You still have to pay for it, but it can save you a lot of time.

Telehealth appointments allow you to meet with your healthcare provider over a video chat rather than an in-person appointment. Your healthcare provider might suggest this option if you've tested positive for an infectious disease, such as COVID-19, to limit the spread of the virus.

However, there may be some instances where you will need an in-person appointment instead. For instance, you may not be able to have a telehealth appointment if your healthcare provider needs you to have more tests done, or if they need to perform a physical examination.

Test Results Available via Patient Portal

Practices can send electronic messages (or post results to a patient portal) if they have a secure means of doing so. They're an easy way to view detailed test results as soon as they’re available.

While having access to your electronic medical records can ensure that you receive results, it may cause anxiety for those who get an abnormal result without a phone call. Your healthcare provider may prefer to send you a message about normal results through the patient portal and call you with abnormal results.

If your healthcare provider uses a patient portal, ask them about how you'll be receiving results and when you should check the patient portal.

When first meeting with a new healthcare provider, ask about their test result policies. In some cases, they want you to get tested a week or two before an appointment. Or you may be tested during or after your appointment and get the results later.

If you're tested during or after your appointment, ask:

• Do all test results require a follow-up appointment?
• How long does it take to get the test results?
• Does your staff contact patients regardless of results?
• If results are shared by phone, letter, or online patient portal, how does the office ensure they will only be shared with me or my designees?

Be wary of any office that says they only contact you "if there is a problem." First, you have the right to see the results of every test you undergo. Second, mistakes happen. You won't know whether you're fine or the results were somehow lost or not properly communicated to you.

You can also:

• Ask when the results will be ready and call that day or the next.
• Make a follow-up appointment beforehand if the results might be something you need to discuss. 
• Double-check that the imaging center or lab has your provider’s correct information on file.

Remember there are many reasons why a healthcare provider will contact you after a medical test. If results are concerning, they may call you or have a receptionist call to schedule an appointment. A healthcare provider may also call to assure you everything is okay or discuss any needed follow-up tests.

The turnaround time for test results depends on the type of test, the location of the lab, and whether you need a follow-up appointment with your healthcare provider.

Your healthcare provider may suggest a follow-up appointment to go over test results. This could be if you're just being diagnosed or monitoring a chronic illness.

Your healthcare provider could also call or send a message through the online patient portal to let you know the results. You probably don't need an appointment for preventive tests or if your condition is well-controlled.

Ask your healthcare provider about how test results will be delivered. If follow-up appointments are expected, check with your health insurance to make sure they're covered.

MedlinePlus. Complete blood count (CBC) .

Labcorp Oklahoma, Inc. Complete blood count (CBC) .

Children's Minnesota. Blood test: Basic metabolic panel .

Testing.com. CMP blood test (Comprehensive metabolic panel) .

Children's Minnesota. Blood test: Lipid panel.

Testing.com. Thyroid panel test.

Nebraska Medicine. Can blood tests help detect cancer?

Norton Healthcare. How long does it take to get results of blood tests?

MedlinePlus. STD tests .

Delaney KP, Hanson DL, Masciotra S, Ethridge SF, Wesolowski L, Owen SM. Time until emergence of HIV test reactivity following infection with HIV-1: Implications for interpreting test results and retesting after exposure . Clin Infect Dis. 2017;64(1):53-59. doi:10.1093/cid/ciw666

Bazzano LA, Green T, Harrison TN, Reynolds K. Dietary approaches to prevent hypertension .  Curr Hypertens Rep . 2013;15(6):694-702. doi:10.1007/s11906-013-0390-z

Kirwan JP, Sacks J, Nieuwoudt S. The essential role of exercise in the management of type 2 diabetes .  Cleve Clin J Med . 2017;84(7 Suppl 1):S15-S21. doi:10.3949/ccjm.84.s1.03

Health Resources and Services Administration. Telehealth and COVID-19 .

Giardina TD, Modi V, Parrish DE, Singh H. The patient portal and abnormal test results: An exploratory study of patient experiences .  Patient Exp J . 2015;2(1):148-154.

Litchfield IJ, Bentham LM, Lilford RJ, Greenfield SM. Test result communication in primary care: clinical and office staff perspectives . Family Practice . 2014;31(5):592-597. doi:10.1093/fampra/cmu041

By Trisha Torrey  Trisha Torrey is a patient empowerment and advocacy consultant. She has written several books about patient advocacy and how to best navigate the healthcare system. 

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The role of a GP

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• Your GP is usually the first person to see if you have a health concern.
• GPs get to know you and your family over time and can provide care that’s right for you.
• GPs can treat a whole range of illnesses, provide health screening and give health advice for all ages.
• If you have multiple health needs, your GP can coordinate your care.
• It’s important to find a GP you trust and feel comfortable talking to.

Your GP (general practitioner, or family doctor) is usually the first person you go to if you have a health issue. They coordinate your healthcare and can look after you through your whole life.

What is a general practitioner (GP)?

GPs are doctors who have completed training in general practice. In some countries this is known as family medicine. They have broad knowledge and the skills to work out how to manage all the health issues you might have through your life. Because your GP gets to know you, your family and your community, they can provide care that is most suitable for you.

GPs complete a basic medical degree and internship, then they do additional medical training in general practice. This qualifies them to provide continuing care for everyone, regardless of age, sexuality, cultural background or state of health.

You can see a GP at their practice, in some hospitals, in residential care facilities, during a home visit or even on the internet or telephone.

If you have a health issue, the first person you usually go to for treatment is your GP. They will decide whether you need to see another health professional. They can refer you to a medical specialist or an allied health professional if you need specialised care.

You can’t get a Medicare rebate if you see a specialist unless you have a referral from your GP within the previous 12 months or from another specialist within the previous 3 months.

If you need to see several health professionals, your GP can coordinate your care.

What can my GP do for me?

Your GP will give you the care best suited to your needs. They don‘t just treat the disease, they treat you as a person.

You can see your GP to treat you for:

• injuries and illnesses (but if you have a serious injury or illness, call an ambulance on triple zero (000) or go to your nearest hospital emergency department)
• ongoing care if you have a chronic condition
• care during pregnancy
• healthcare for children

You can also see your GP for these preventative health and wellbeing services:

• health advice
• prescriptions for medicines
• health screening, such as cervical screening or blood pressure checks
• vaccinations
• care if you're feeling overwhelmed or anxious

If you need, your GP can also give you a medical certificate or certified medical document or report an injury.

How can I find a GP?

The best thing for your health is to develop a long-term relationship with a GP you trust. It is important to find someone you feel comfortable with and who you can talk to openly and honestly.

Ask for recommendations from neighbours, friends and family, or from other health professionals in your area. If you are looking for a GP who speaks your language or who understands your culture, talk to people in your community to see who they recommend.

You can make an appointment to visit a GP for a check up to see if you like them. It is better to develop a relationship with a GP before you get sick or injured. You don’t have to stay with a GP if you don’t want to. You can visit several GPs and practices until you find the right one for you. Once you find the right GP for you, it’s a good idea to stay with them so they can get to know your health needs.

You can find a list of GPs in your area by using healthdirect's Service Finder .

Things to consider when choosing a GP

It's important that you find a GP you feel comfortable with. When choosing a GP, ask yourself these questions:

• Can I talk honestly to them? Do they listen to me?
• Do I prefer a male or female doctor? Someone older or younger?
• Does the practice have opening hours that suit me? Is it easy to travel to the practice?
• Does the practice bulk bill or will I have to pay a fee? If so, how much?
• Do they do home visits or offer after-hours services? How easy is it to get an appointment?
• Is the GP recommended by other people in my community? Do they speak my language?
• Is the practice accredited — does it meet quality standards?

What if a GP doesn’t speak my language?

If you’re not comfortable speaking English and you have a Medicare card, your GP can use the Free Interpreting Service to help you understand each other better.

You can ask your GP to arrange for an interpreter who speaks your language to translate over the phone or in person. Interpreters are also available by phone within minutes, without booking in advance, 24 hours a day.

How much does it cost to see a GP?

In Australia, visits to your GP are paid or partially paid for by Medicare if you have a Medicare number. The Medicare rebate is $39.10 for a standard visit to a GP. However, some GPs charge more than this. In this case, you will need to pay the difference, which is called a ‘gap fee’. For example, if your GP charges $50 for the visit, you will need to pay the remaining $10.90 yourself.

If the GP bulk bills, this means you won't have to pay anything. The GP will just take the payment from Medicare.

During the COVID-19 pandemic, some GPs have been offering consultations by phone or video link. This is called telehealth. Your GP may bulk bill these consultations, or they may charge a higher fee. Most GPs will only offer a telehealth consultation if they are your regular doctor (meaning you have seen them in the last 12 months).

Can I see a GP at night or on the weekend?

Some general practices offer after-hours services. Check with your GP how you can get medical care if you are sick or injured when the practice is closed.

You may also be able to see a GP at your nearest Medicare Urgent Care Clinic (Medicare UCC) . These clinics are open early and late every day, and provide urgent healthcare for cases that don’t require an emergency department.

You can use the Healthdirect Service Finder to find a Medicare UCC near you.

You can also call healthdirect (known as NURSE-ON-CALL in Victoria) to speak to a registered nurse, 24 hours a day, 7 days a week. They will talk to you about your symptoms and may offer you a call back or a video call from a GP.

Learn more about after-hours health services .

Last reviewed: June 2022

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How Much Does a Doctor Visit Cost With and Without Insurance?

Without insurance, medical care can get pricy fast. Where you live, what doctor you’re going to, and what tests you need will all figure into your doctor’s visit bill. In this article, we’ll break down those costs and give you some tips for saving money.

What Goes into the Cost of a Doctor’s Visit?

Geography is one of the biggest factors in the price of a doctor’s visit. Most medical facilities pass some of their overhead expenses onto their patients. If you live somewhere with a higher cost of living, like California or New York City, you’ll likely pay more for doctors’ visits. The practice has to pay more for utilities and rent, and those costs show up in your bill. For example, Mayo Clinic’s Patient Estimates tool quotes $846 for a 60-minute office visit in Jacksonville, Florida, but $605 for the same visit in Wisconsin.

Like the cost of living, supplies and equipment will also end up on your tab. Say you need a strep test, blood draw, or Pap smear. The supplies needed for the test plus the cost of the lab fees will all figure into the price.

Bills for the same exams and procedures can also vary depending on what kind of facility you’re going to. Smaller practices and public health centers are often a lot cheaper than university or private hospital systems. This is due in part to their buildings being smaller and their overhead fees being lower.

Price of Out-of-Pocket Doctors’ Visits

The cost of a doctor’s office visit also depends on what kind of doctor and the procedure you need to have done. For example, an in-office general wellness checkup will be cheaper than a specialist procedure. If you have an emergency, an urgent care center will be much more affordable than the emergency room.

Primary Care Physician — Physical Exam

Physicals usually include blood pressure readings, cholesterol measurements, and vaccines. Prostate exams for men and Pap smears and breast exams for women are also often included. Pediatric physicals focus on the growth milestones for your child’s age. Doctors check height, weight, sleep patterns, diet, and the vaccines required by public schools.

The range for a yearly physical can be anywhere from $100 to $250 or more without insurance. A CVS Minutecare Clinic may charge just $59 for a sports physical, but not all organizations will accept this as proof of physical health.

Primary Care Physician — Procedures

On top of the base cost for physical exams, you may have extra charges for any specific tests or procedures you need. According to the Cardiometabolic Health blog, the most common procedures in primary care medicine include bloodwork, electrocardiograms, and vaccines/injections.

Bloodwork is one of the biggest cost wild cards. Certain tests can run you from as little as $10 to as much as $10,000 . Large national labs like Labcorp offer pricing on their website, so you know what to expect going in. For example, Labcorp’s General Health Blood Test , which includes a metabolic panel, complete blood count (CBC), and urinalysis, costs $78.

Electrocardiograms or EKGs check your heart health and can find cardi ac issues. This quick procedure involves monitoring your heartbeat through electrodes placed on your skin. While it’s a painless and accurate way to detect heart conditions, the costs can add up without insurance. Expect to pay as little as $410 or as much as $1700 for this procedure, depending on local prices.

Vaccines are often required before sending your kids to school. The CDC publishes a vaccination price list annually to give you an idea of what to expect. For example, they quote $19-$132 for DTaP, $21 for Hepatitis A, and $13-$65 for Hepatitis B. The COVID-19 vaccine, however, is free of cost, regardless of insurance status.

Urgent Care Visit

If you have an emergency but are stable, urgent care is much cheaper than the emergency room. According to Scripps , most urgent care centers and walk-in clinics can at least treat dehydration, cuts or simple fractures, fever, flu, strep, and UTIs. Note that if you have chest pain, a serious injury, seizures, a stroke, or pregnancy complications, you should go straight to the ER .

For a base exam at an urgent care facility, expect to pay between $100-$150 . That price will go up depending on what else you need. For example, Advanced Urgent Care in Denver quotes $80 for an X-Ray, $50 for an EKG, $135 for stitches, and $5 for a urinalysis. In comparison, expect to pay $1,000-$1,300 for the same procedures in the emergency room.

How to Lower Your Out-of-Pocket Medical Costs

Healthcare expenses may seem overwhelming without insurance. Luckily, there are many resources available to help you cover the costs.

Free & Low-Cost Immunization and Wellness Clinics

For standard vaccines and checkups, look for local free or low-cost clinics. Check out The National Association of Free and Charitable Clinics’ search tool to find a location near you. Your city’s public health department should also offer free or low-cost vaccines and basic medical care services.

Certain large vaccine manufacturers also offer vaccine programs. For example, Merck’s patient assistance program offers 37 vaccines and medicines free to eligible patients. The program includes albuterol inhalers and vaccines for Hepatitis A, Hepatitis B, MMR, and HPV.

Cash Negotiations

Most health systems offer lower rates for patients paying cash. Some even have free programs for low-income families. For example, Heritage UPC in North Carolina has a yearly membership for low-cost preventative care. In Northern California, the Sutter Health medical system offers full coverage for patients earning 400% or less of the Federal Poverty Income Guideline .

As of January 1, 2021, all hospitals in the United States now have to follow the Hospital Price Transparency Rule . That means they have to list procedure prices clearly on their website. You can also call medical billing before your appointment to discuss cash pay options.

Federal Medical Payment Support

If all else fails, there are federal programs to help you cover the cost of medical bills.

Organizations like The United Way and United for Alice offer grants for ALICE (asset-limited, income-constrained, employed) patients. These are people living above the poverty level, making them ineligible for other government programs but below the basic cost-of-living threshold.

Medicaid is available for children, pregnant women, and adults under a certain income threshold. If your income is too high to qualify for Medicaid but you can’t afford private insurance for your children, you may be eligible for the Children’s Health Insurance Program (CHIP) to cover your children’s medical care.

Use Compare.com for the Best Doctors’ Visit Prices

Navigating bills for a doctor’s visit can feel overwhelming, but Compare.com is here to help. With our price comparison tool, you can search all clinic and doctors’ office prices in your area. Compare makes sure you’re prepared for the cost of your checkup long before you schedule your appointment.

Nick Versaw leads Compare.com's editorial department, where he and his team specialize in crafting helpful, easy-to-understand content about car insurance and other related topics. With nearly a decade of experience writing and editing insurance and personal finance articles, his work has helped readers discover substantial savings on necessary expenses, including insurance, transportation, health care, and more.

As an award-winning writer, Nick has seen his work published in countless renowned publications, such as the Washington Post, Los Angeles Times, and U.S. News & World Report. He graduated with Latin honors from Virginia Commonwealth University, where he earned his Bachelor's Degree in Digital Journalism.

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‘Frequent attenders’ comprise 4 in every 10 family doctor consultations in England

They visit their GP 5 times as often as other patients on practice lists Proportion of these patients has risen over past two decades

‘Frequent attenders’ now make up around 4 in every 10 family doctor (GP) consultations in England, and the proportion of such patients has risen over the past two decades, reveals a large long-term study published in the open access journal BMJ Open .

Frequent attenders visit their GP 5 times as often as other patients on a general practice list, helping to explain the perceived rise in GP workload, reveals the analysis of nearly 1.7 billion consultations over 20 years.

GPs in the UK have repeatedly sounded the alarm on the rapid increases in their workload in recent years, prompted by an ageing population, the complexity of care needs, and initiatives to shift care from hospitals into the community.

But there’s been little published research on current workload rates in general practice in the UK, particularly the contribution made by ‘frequent attenders.’

Preliminary data suggest that the top 10% of attenders could be responsible for between 30% and 50% of all GP consultations.

To explore this further, the researchers set out to analyse the type and distribution of consultations within general practices and practice lists, focusing on frequent attenders, over a period of 20 years.

They drew on anonymised information on 1.7 billion consultations with 12.3 million patients, submitted to the Clinical Practice Research Database by 845 GP practices across the UK between April 2000 and March 2019. Only 113 practices contributed data throughout the entire study period.

They looked at consulting patterns among the top 10% of consulting patients with: all staff, including admin staff, in the practice; only with GPs, to include face to face, remote, and phone consultations; as well as face to face consultations with all staff, and only with GPs.

All types of consultations with all staff in a practice more than doubled, rising from an annual average of 11 per person in 2000–01 to 25 in 2018–19; for GPs the equivalent figures were an annual average of 5 in 2000–01 to 8 per person in 2015–18.

Among frequent attenders, all types of consultations with GPs rose from an average of 13 to 21 a year while those with other practice staff rose from an average of 27 a year to 60 between April 2000 and March 2019.

In all, around four out of 10 consultations of any type concerned frequent attenders, and the proportion of consultations attributed to them increased over time, particularly for face to face consultations, rates of which fell among other patients.

The proportion of face to face consultations with GPs among frequent attenders rose from an average of 38% in 2000–01 to 43% in 2018–19, and from an average of 38% to 40% for all practice staff.

Frequent attenders consulted around five times more often than the rest of the practice list, on average.

There was relatively little regional variation in any of the trends studied, the only exceptions being face to face consultations with GPs, which were highest in Scotland and face to face consultations with all staff, which were highest in Northern Ireland.

And frequent attendance rates didn’t seem to be influenced either by area levels of deprivation or the practice. But evidence from Europe indicates that frequent attenders are more likely to be female, older, have more social and psychiatric problems, taking more drugs for mental illness, have more medically unexplained symptoms, and more long term conditions, note the researchers.

This is an observational study, and as such, no firm conclusions can be drawn about cause and effect. And the researchers acknowledge that they used their own definition of frequent attenders.

But the findings echo those of Dutch studies, they say, and suggest “that a relatively small number of patients are accounting for a large proportion of GP workload including face-to-face consultations.”

They conclude: “Frequent attenders appear to be a major driver for the increase in consultations that have contributed to perceptions of increased workload in general practice.

“GPs should be looking at this group of patients more closely to understand who they are and why they are consulting more frequently.”

Comment and Opinion | Open Debate

The views and opinions expressed on this site are solely those of the original authors. They do not necessarily represent the views of BMJ and should not be used to replace medical advice. Please see our full website terms and conditions .

All BMJ blog posts are posted under a CC-BY-NC licence

BMJ Journals

Plan Your Visit to Austin GP 2023 | Timings, Address & More!

The Formula 1 Lenovo United States Grand Prix 2023 will celebrate speed and excitement. The second Formula 1 Grand Prix in October 2023, the US GP held in Austin, Texas, will allow drivers to move closer to their goal of winning the championship. Buy your tickets to the Austin GP and prepare for relentless action and fun.

Austin GP Timings

All timings mentioned are according to track time.

Day 1 - Friday

20th october, fp1 & qualifying.

Free Practice 1 will be the first time the drivers hit the track in the Austrian Grand Prix. 

An hour on the tracks will allow them to fine-tune their cars and prepare themselves for the first qualifying round that will determine the grid for Sunday.

Free Practice 1

• 12:30 - 13:30
• 16:00 - 17:00

Day 2 - Saturday

21st october, sprint shootout & sprint.

The second, shorter qualifying session on the second day, the Sprint Shootout, has replaced the second one-hour practice session, setting the grid for the Sprint. Saturday is now a standalone event, where the Sprint Shootout and F1 Sprint do not impact the Grand Prix and encourages drivers to push more in the Sprint for more points. 

Sprint Shootout

• 13:00 - 14:00
• 17:00 - 18:00

Day 3 - Sunday

22nd october.

Friday's practice and Qualifying session decided the grid layout for this main event. Feel the energy and the adrenaline rushing as you witness the teams line up on the track, eventually resulting in an action-packed and memorable racing event.

• Make sure to attend the Drivers' Parade before the race.  
• 14:00 - 16:00

Getting to Austin GP 2023

Address: 9201 Circuit of the Americas Blvd, Austin, TX 78617, United States

Austin-Bergstrom International Airport

13.5 km from Circuit of the Americas

• Cab: Circuit of the Americas is just eight miles from Austin-Bergstrom International Airport. You can easily get an Uber from the airport to the circuit. The journey takes 12 minutes.
• Bus: You can take the MetroAirport bus from Austin-Bergstrom International Airport to Downtown Austin. Take the downtown shuttle from there. The shuttle runs between the Austin Convention Center at the corner of 4th and Trinity and Circuit of The Americas.

Plan Your Visit to Austin GP 2023

Facilities at Circuit of the Americas

Circuit of the Americas offers several amenities to enhance fan experiences and ensure everyone has a pleasant time.

• Wheelchair accessibility: Circuit of The Americas is a wheelchair-friendly sports arena. It also provides transportation support to ensure individuals with mobility issues can move around the circuit comfortably.
• Austin360 Amphitheater: COTA's Austin360 Amphitheater is a massive outdoor concert venue that can accommodate up to 14,000 people. It hosts some of the biggest names in music and entertainment throughout the year.
• Tower Viewing: The Observation Tower at COTA provides a panoramic view of the circuit and the surrounding area. Visitors can take an elevator to the top and enjoy a 360-degree view of the venue.

Weather in Austin

What to Expect in October?

• Day: 33.4°C (92.12°F)
• Night: 20.7°C (69.26°F)
• Rainfall: 92mm (3.6 inches), rain is uncommon in Austin in September.
• Humidity: 68%, less humid.
• Winds: 19.2 kph (11.9 mph), moderately windy.
• Sunlight: 7-8 hours

• Alcohol consumption: Alcohol consumption is allowed at the Austin Grand Prix. However, you must be 21 years of age to purchase an alcoholic beverage, with two alcoholic beverage limits per person.
• Animals: Pets and animals are prohibited at the Circuit of The Americas. Service animals or service animals in training are allowed, however.
• Bags: You can carry bags smaller than 12x12x20 inches.
• Cameras: Personal camera equipment, like digital cameras and detachable lenses, are allowed at the Austin GP. Whereas tripods, bipods, monopods, and telephoto lenses are not allowed.
• Permitted items: Baby strollers, binoculars, collapsible chairs, sunscreen, and umbrellas are some permitted items at the US GP.
• Smoking areas: Smoking and vaping are allowed in authorised areas at the Circuit of The Americas.
• Flares and fireworks: Fireworks, flares, and explosives are prohibited at the Circuit of the Americas.

• Children's playground
• Restaurants and food joints
• Picnic tables
• Hospitality area
• Manicured grounds

Visitor Tips

• Clothing: Daytime temperatures in Austin can reach 33.4°C. Ensure you wear light clothes to avoid sweating.
• Stay hydrated: The weather in Austin can get challenging on your body. Drink plenty of weather to stay hydrated.
• Bring your IDs: An identity card is mandatory to buy alcoholic beverages at Austin GP. Driver’s License, Passport, and State Issued Cards w/ Photos are acceptable IDs at the US Grand Prix.
• Choose public transport: Public transport is the best option for visiting Austin GP. You may find it hard to get parking if you bring your car.
• Avoid bringing pets: Pets are prohibited at the Austin GP. You cannot leave them in the parking lot, and the circuit doesn’t have facilities to look after pets.

The Austin Grand Prix at the Circuit of the Americas will run from 20 to 22 October 2023.

The Austin Grand Prix 2023 will be held at the Circuit of the Americas in Austin, Texas.

The Austin Grand Prix 2023 race starts at 14:00 local time.

A shuttle bus from Downtown Austin is the best way to reach the Austin Grand Prix.

The key change is that the result of Saturday’s shorter race will no longer affect the grid for Sunday’s Grand Prix and will be decided by Friday’s qualifying session. The fastest car on Friday evening will start from the pole on Sunday.

The most significant modification to the F1 format is the introduction of the "F1 Sprint Shootout," which serves as a new qualifying format for the Sprint race. In previous seasons, the Friday qualifying session established the grid for Saturday's sprint race, which would then determine the basis for the grid on Sunday. However, this year, the F1 Sprint Shootout will be a separate one-time qualifying event for the Sprint race, held before Saturday's event on the same Grand Prix weekend.

In contrast to past seasons, the Sprint race outcome in 2023 will not determine the starting grid for the Grand Prix. Consequently, there will be only one practice session on Friday before qualifying, establishing the starting grid for Sunday's Grand Prix.

Yes. Several facilities exist at the Austin Grand Prix, including restrooms, restaurants, hospitality suites, etc.

Yes. Parking is available at the Austin Grand Prix.

Wear light clothes and footwear to the Austin Grand Prix. The weather in October is hot.

Austin experiences hot weather during the Grand Prix. Temperatures may reach a maximum of 33.4°C (92.12°F) during the day.

Several items are prohibited at the Austin Grand Prix. Fireworks, flares, and commercial camera equipment, among others, are some prohibited items at the Circuit of the Americas.

Yes. You can film and take pictures for personal use at the US Grand Prix.

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Should I see a doctor? - 10 important signs and symptoms

Some people are forever fretting about every niggle and twinge, while others like to bury their heads in the sand.

When should I go see a doctor?

It's difficult to know when an ache, lump or bump warrants a check-up. No one teaches you at school when a symptom should set the alarm bells ringing. Often, these symptoms have simple explanations and are easily treatable, but you should speak to a professional to make sure. If you monitor your typical health and wellbeing, it can help you to spot important symptoms early.

What symptoms should you see your doctor for?

Here are 10 symptoms that might pass you by, but sometimes deserve your attention and you may need to see a doctor about. Our physical health is very important and you should recognise when to see a doctor.

1. Weight loss

For those of us who carry a few extra pounds, life can feel like a never-ending treadmill of eating healthy and exercise. Suddenly dropping a clothes size without any effort may sound like a dream come true, but certainly shouldn’t be accepted as a gift from the gods.

To lose weight, your body must be burning up more energy (a calorie is a measure of a unit of energy) than you are eating – and if you haven’t cut back on food or upped your exercise levels then something else must be causing it.

There are dozens of potential reasons: from digestive problems, to infection, to depression or anxiety. Unexplained weight loss can be caused by an undiagnosed cancer, so always go to see a doctor if you start to shed pounds unexpectedly.

2. Tired all the time

If you never feel refreshed, even after a good night’s sleep, or find yourself regularly dozing off in the daytime then you need to see a doctor.

In the UK, an estimated 750,000 people are unknowingly affected by a problem known as obstructive sleep apnoea – or OSA. The condition makes you feel perpetually exhausted, increases the risk of heart problems and puts you at risk of falling asleep behind the wheel - it is the cause of around 40,000 road traffic accidents in the UK every year.

OSA tends to affect people who snore at night, who are overweight and/or have a big neck, and it is due to the muscles in the throat not being strong enough to keep the windpipe open during deep sleep.

OSA sufferers momentarily wake up with a splutter several times a night, but because the episodes are so short-lived they don’t remember them.

The mind and body are never fully rejuvenated from sleep and it puts a huge strain on the body’s internal workings. Fortunately, lifestyle changes or a ‘CPAP’ sleeping mask can cure the problem. Plus, a good kip might just make the world seem a nicer place.

OSA isn't the only condition to look out for. These symptoms could also indicate other conditions like anaemia or thyroid problems. Your GP can give you a blood test to check for this. 

3. Chest pain

Countless TV dramas and films have lead us to recognise that a character who grips their left arm, winces with crushing chest pain and collapses to the floor has just had a heart attack.

In real life it isn’t always this way and, conversely, sometimes even the most distressing of chest pains are harmless. When the heart is starved of oxygen due to a heart attack or angina, it typically feels dull and heavy; sometimes a bit like ‘an elephant sitting on your chest’.

It usually gets worse with exercise and stress, can move into either arm, and may be accompanied by sweating and/or breathlessness. Reach for the telephone if you feel these symptoms because a medic may need to give you a clot-busting drug to reverse the problem.

Sadly, most people put off calling for help. These life-saving drugs work best in the first hour – so every minute counts.

4. Persistent cough

The lungs are one of the most vulnerable parts of the body, and the immune system is forever working hard to clear out the pollution and germs we breathe in every day, especially in smokers.

Coughs come and go, but a cough that won’t shift should not be passed off as normal. A chronic cough is defined by The National Institute of excellence as a cough that persists for longer than 8 weeks.

A dry, tickly cough may be caused by a reaction to  blood pressure lowering drugs, acid from the stomach or mild asthma. A cough that goes on for two weeks or brings up blood should always be assessed by a doctor. Smokers and ex-smokers need to be especially conscious of getting long-standing coughs checked out without delay.

5. Yellowing skin

If you, or a loved one, has noticed your skin is yellowing, speak to your doctor. You could have jaundice.

When the liver isn’t working at full capacity, a banana-coloured substance called bilirubin accumulates in the blood, which shows up in the skin. There are several conditions that could cause this to happen, and some are serious.

If you do have jaundice, you may also have other symptoms like yellow eyes, itchy skin, darker pee and paler poo than usual.

6. Headaches

Around 10 million people in the UK get headaches regularly, and nearly everyone suffers one at some point.

The most common – tension headaches – are short-lived, feel like a tight band around the head, and are typically brought on by lack of sleep, stress, hunger, not drinking enough water or too much caffeine. They can be treated with paracetamol and/or ibuprofen.

A severe throbbing headache at the front or side of the head may be a migraine which, while not life-threatening, is deeply unpleasant and needs prompt medical attention. 

Other headaches to be aware of are those that follow a serious head injury, gradually get worse over many days, don’t go away, or are exacerbated by lying down, coughing or sneezing.  A sudden, blinding headache always needs immediate attention and you should go to the doctor.

7. A new or growing mole

Spending time outdoors in the summer is vital for getting a good dose of the bone-strengthening vitamin D, but too much sun has a darker side. A poll of nearly 2,000 British holidaymakers revealed that 88% got sunburnt on their last trip, which significantly increases the risk of skin cancer.

Excessive sunbathing and increased use of tanning salons has led to rates of malignant skin cancer (melanoma) skyrocketing in recent years: six people now die of melanoma in the UK every day. If you catch a skin cancer early, however, it can be removed without any lasting harm.

Check yourself every few months for new moles or freckles – even in winter. Look carefully on parts of the body that are exposed to the sun (gentlemen: don’t forget the bald spot and ears - frequently missed). Any spots that don't heal and any mole that has got larger, is itchy or bleeds, has raggedy edges or is made of different shades of brown should be shown to a doctor. Remember to use the ABCDE rule as a simple reminder. 

8. Flashes and floaters

Everyone sees things that aren’t there sometimes. Look at a bright white wall or stare up at a blue, cloudless sky and you will probably be able to spot some odd black wispy blobs floating across your vision. These are perfectly harmless ‘floaters’, caused by tiny, near-transparent fragments of old tissue that have broken off from the back of the eye and are swimming around in the fluid inside the eyeball.

A sudden ‘shower’ of lots of floaters may be the first sign of a ‘retinal detachment’ or a ‘retinal tear’, which means that the delicate, light-sensitive sheet of tissue at the back of the eye is starting to peel away.

Getting help quickly means an eye doctor can fix the problem by ‘gluing’ the retina back in place with a surgical procedure.

9. Altered bowel habit

No one likes to think about what goes down the toilet bowl, but you should try to steal a glance whenever you can stomach it.

At least one in five of us gets a tummy bug each year, and most cases settle down quickly without ill effects. If, however, you are ‘regular as clockwork’ and notice that you are going more or less frequently than normal for more than a few weeks then your family doctor will want to know about it.

For anyone aged over 60, current medical guidance states that any ‘change in bowel habit’ warrants testing. The NHS offer regular bowel screening for those aged between 60-74 however if you have symptoms, please contact your primary care provider no matter what age you are.

In the past 40 years, deaths from bowel cancer have dropped by 40% – thanks in part to both the public and doctors taking greater heed of toilet routines. If stool is very dark or black, or contains blood, then it is even more important to get an appointment as soon as you can.

10. Back pain

Back pain is the bane of so many of our lives and is a top cause of work absence. The human back seems to be ill-equipped to cope with 21st century life and backaches are rarely caused by anything serious. Aches and pains usually get better with time and helped by avoiding strenuous exercises, staying active and stretching.

Your GP or a physiotherapist can give advice on dealing with long-standing back pain, but there are some types of back pain that need swift medical advice. See a doctor as soon as possible for back pain that doesn’t improve with rest, is worse at night, or is accompanied by chest pain or fever.

Numbness or tingling around the groin or buttocks, losing control of your bladder or bowels or finding it difficult to urinate might mean the nerves at the very base of the spine have become trapped, and so require urgent attention.

How Benenden Health can help

This list of symptoms is not exhaustive. There are of course plenty of other reasons why you should see your doctor.

If you notice any sudden changes in your body or health, be wary of investigating your concerns online as this is likely to bring up inaccurate information - see our Dr Google article for more information. Instead, make a GP’s appointment or call the NHS’s non-emergency line, 111.

Benenden Health provides affordable private healthcare for everyone, giving you access to services such as our  24/7 GP Helpline and Mental Health Helpline   straight away . Once you’ve been a member for six months you can request access to diagnostic consultations and tests.

You'll also have access to a wealth of health and wellbeing articles, videos and advice on a range of health issues.

Medically reviewed by Llinos Connolly  in January 2024.

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What happens during a visit to the GP?

Preparing for a consultation with your gp.

You can prepare for your appointment with the GP:

• Think about your problem and what you want to ask about it. You can write down your questions: this way you won’t forget anything. 
• You can look at GPinfo.nl beforehand to see if you can find anything about your symptoms or questions.  

Questions that can help you are:

1. What are my options? 

For example: 

• wait and see if your symptoms clear up on their own, or have treatment right away
• live a healthier lifestyle

2. What are the advantages and disadvantages of these options?

For example:

• possibly get better quicker with medication (advantage)
• possible side effects of medication (disadvantage)

3. What does that mean in my situation? 

• not taking medication that causes drowsiness, because you are a truck driver. 

You can find more information (in Dutch) about these questions at 3goedevragen.nl .

Perhaps you have already written down your questions. Bring that list of questions with you. You can write down the answers so that you can read them again at home.

Tell the doctor what you want.

Are you taking medication you received from your doctor or pharmacy, or have you bought medication yourself? Write all of this down and bring this list with you. 

You can also bring someone to the appointment with you. You will remember more together.

Do you have a lot to talk about or many questions for your GP? Then make a longer appointment (20 or 30 minutes). 

How does the conversation with the GP go?

• Tell the GP about your symptoms and what you feel. It is important that the GP understands your symptoms properly.
• Are you worried or are you afraid of something? Tell your GP. He or she will try to help you with this as much as possible.
• You might feel embarrassed or afraid to discuss certain symptoms, such as haemorrhoids or a sexually transmitted infection (STI). Or sexual problems, feeling down or violence. Remember that your GP is used to talking about things like this. You aren’t the first person to talk about it. Often just talking about it can make you feel more comfortable.  
• It is safe. All doctors in the Netherlands have a professional duty of confidentiality. This means that your doctor may not tell others about what you discuss together.
• You can also tell your doctor what you expect of him or her.
• Also explain what you have already tried yourself to help deal with a symptom or problem. 

Also important to tell your GP

The GP will ask you a few questions about your situation. Perhaps you have important information that your doctor doesn’t ask about. For example:

• Something about your background; for example if you are a musician or if you care for a family member with an illness. 
• An allergy to certain medications or substances.
• Hereditary (genetic) diseases in your family.
• If you have recently been in another country.
• Serious things that have happened to you. 

It is important to tell your doctor about these things too. 

Deciding together with your GP

The doctor will look at your situation and everything you have told him or her based on his or her medical knowledge. He or she will give you an explanation and information. You will then discuss what is and isn’t possible, and what you do or perhaps don’t want.

• Do you understand everything? If not, tell your GP so he or she can explain it. It is important to your GP that you understand what is wrong and what can be done about it.  
• Are you unsure about something? Tell your GP that too.
• Questions are important. They help your doctor find a solution. 

If you summarise the conversation in your own words, the GP will know if he or she has explained it correctly.

Time to think

You don’t have to decide about your treatment right away. Sometimes it is better to take some time to think about everything at home. You can then make another appointment with your GP afterwards. 

You can also visit GPinfo.nl to read information or watch an informational video in your own time at home.

More information (in Dutch) about talking to your GP

• Naarjehuisarts : here you can make a list of your symptoms and questions.
• 3goedevragen : this site provides information about the ‘3 good questions’ that are always good to ask
• Begineengoedgesprek : this site provides tips for the conversation with your doctor. 

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General Practitioners (GPs) & Doctors in the Netherlands

The first point of contact in getting healthcare in the Netherlands is to register with a doctor ( huisarts in Dutch) or general practitioner (GP).

How to find a GP in the Netherlands

It is important to register with a huisarts when you arrive in the Netherlands. If you have not registered with a GP and you then become ill, you may have difficulty finding a nearby doctor who is taking patients, as their practice may already be full.

How to find a doctor near you

To search and find a doctor near you, go to the ZorgkaartNederland website. You can also visit your Gemeentehuis (town / city hall) and ask for a gemeentegids (a booklet issued by your municipality containing information about doctors, sports groups, day care , etc.), which will have a list of all the local GPs. There is also a listing in the Yellow Pages ( Telefoongids / Gouden Gids) under Artsen – Huisartsen.

Please note, you may not be able to register with the GP of your choice as they are not accepting new patients or you live too far away from the practice.

Online doctor's offices

Certain providers in the Netherlands are now offering telemedicine services, which allow you to access health professionals from the comfort of home. For example, you can find an English speaking doctor on Mobidoctor for an online consultation, 7 days a week, from 9am to 9pm (no need for any insurance).

The role of the GP in the Dutch healthcare system

In the Netherlands, the GP holds a central role when it comes to healthcare. If you have any questions regarding your physical and mental health, your GP is the first one to ask.

As well as answering any health questions you may have, a GP in the Netherlands can also perform minor surgical procedures and carry out pediatric and gynecological examinations. Generally, a GP does not provide dental treatments .

Medical training of a GP in the Netherlands

 A GP in the Netherlands is a specialist in healthcare; they have received a general six-year medical education and three years of specialist training. By law, a GP is required to regularly update their skills, and they will also have to re-register every five years.

Furthermore, a GP is your link to any specialist you may require, as they are trained to determine whether you need the help of a specialist.

How to register with a GP in the Netherlands

When you have found a GP to your liking, you will need to register with said GP. Some GP practices allow you to register online. Generally, you will need the following documents when you register with a GP: valid ID, BSN and health insurance details.

Your GP may wish to have a consultation appointment with you to go over your medical history. This is a good opportunity to have any questions about healthcare in the Netherlands answered. Also, if it’s your first visit, you should also bring along your medical records you have from your home country and, if applicable, a list of medications you are using.

When do you see a GP in the Netherlands?

You can make an appointment with your GP for various reasons, such as:

• You have urgent medical needs (call 112 in the case of life-threatening situations)
• You have questions or you need advice regarding your health or that of your child
• For physical complaints and / or mental health issues
• For first aid and minor surgical procedures (stitches etc.)
• You need support and treatment for a chronic disease
• For preventative medicine (vaccines etc.)

How do I make an appointment with a GP?

There are various ways you can get an appointment with a GP in the Netherlands:

Making appointments with a GP by phone

You can call your GP directly to make an appointment. The GP assistant will ask you questions to assess your situation and whether you need to come in the same day or a few days later. They can often provide you with advice as well, as they are a medical professional.

You may also be able to consult the doctor over the phone in the case of simple questions. Some GPs even offer specific telephone consultation hours.

Making appointments with a GP by e-consultation

Some GP practices offer e-consultations. This means you can ask your GP questions via a secured internet connection . Please note that not all questions are suitable for an e-consultations, especially if they are urgent and if there is a physical exam necessary.

Walk-in consultation hour

Many practices have a spreekuur (walk-in consultation hour), usually early in the morning, where you can speak to your doctor without an appointment. This is usually reserved for short, simple questions and ailments.

Home visits

Some GPs also make house calls if you are too ill to visit, usually after hours or during a specifically allotted time. If you want your doctor to make a home visit, let the GP assistant know. Together with the doctor, they will discuss whether it is necessary.

What do I do when my GP is not available?

It’s possible that you may not be able to reach your GP. Perhaps they are on holiday and the practice is closed. Find out what to do in a situation like this:

Emergency dokterdienst

If your doctor is away, they will leave an answering message with the number of another doctor and possibly the number of the emergency dokterdienst . The actual doctor varies from area to area, so the service will give you the name and number of a doctor on duty near you, or have the doctor call you.

Huisartsenpost

Your other option is to call your local huisartsenpost . The huisartsenpost will tell you whether you should come to the emergency huisartenpost in hospital or whether you should wait for your own doctor to return. For more see emergency numbers .

What to expect at your GP appointment?

Generally, an appointment usually takes place during office hours and lasts between 10 to 15 minutes. If you think you need more time, you can discuss this with the GP assistant when making the appointment.

Making appointments with a specialist

If you wish to see a specialist in a hospital , you will need a referral from a general practitioner. You will also need to show this referral to your insurance company if you wish the costs to be covered. Once you have a referral, you can make an appointment with the specialist directly. If you know the specialist you wish to see, you may request a referral to that person.

Government health checks

The Dutch government offers various (voluntary) free health checks as part of the population screening programmes:

Mammogram (breast cancer)

Women between the ages of 50-75 get an invitation to have a mammogram done every two years to check for breast cancer.

Cervical smear test (cervical cancer)

Women between the ages of 30-60 receive an invitation every five years to have a cervical smear test done by their GP to check for cervical cancer. It’s possible to self-test as well.

Faecal test (bowel cancer)

People between the ages of 55-75 will get an invitation to have their faeces tested for bowel cancer.

Complaints about your doctor?

Are you not satisfied with your doctor? First, you should discuss your concerns with your doctor. If that fails, you can submit a complaint with the complaints officer. Find out more about health care consumer rights .  

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Medicine & Pharmacies

Psychologists, Therapists & Counsellors

Chiropractors & Chiropractic Treatment in the Netherlands

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Medical & Dental emergencies in the Netherlands

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Doctor explains how stress can cause physical illness - and when to visit your GP

Posted: April 5, 2024 | Last updated: April 5, 2024

Doctor explains how stress can cause physical illness - and when to visit your GP -

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News | The first-timer’s go-to guide for the best Grand Prix of Long Beach experience

It’s just about time for 49th annual Acura Grand Prix of Long Beach.

The event, dubbed Southern California’s 200-mph beach party, will offer Grand Prix veterans and first-timers countless offerings from Friday to Sunday, April 19-21.

There’s so much to see and do at this event — which takes over a big chunk of Long Beach’s downtown and waterfront — it might be hard to figure out how to make the most of the experience.

But never fear. The Southern California News Group has you covered with a go-to guide to get the most out of Long Beach’s biggest party this weekend.

Take a look.

Getting there

The Grand Prix might be all about driving — but it’s probably best you leave that to the professionals this weekend. Instead, opt for an alternative means of transportation.

There are plenty of options at your disposal to avoid dealing with street closures and parking pains caused by the influx of nearly 200,000 spectators the event is expected to draw.

Consider taking the Los Angeles Metro. The A Line, formerly the Blue Line, will get you from Union Station to Downtown Long Beach in a pinch.

Disembark the train at the Downtown Long Beach Station and walk the rest of the route (about half a block) to the Grand Prix’s entrances along Ocean Boulevard.

Regular fare is $1.75 per person.

Long Beach Transit also has more than 30 bus routes and plenty of stops in the city — including near the Grand Prix’s entrances.

Check lbtransit.com to plan your specific route, or use the Moovit app, which is available in the Apple App Store and on Google Play.

If you’re feeling a little fun, you might also try Long Beach Transit’s water taxi routes — the AquaLink and AquaBus.

The AquaLink will ferry you from the the Alamitos Bay Landing to Rainbow Harbor at Aquarium Dock 4, near the Grand Prix, for just $5.

The earliest boat departs Alamitos Bay at 8:30 a.m. and the last trip departs the Aquarium Dock at 7 p.m. It’s about a 40 minute ride either way.

The AquaBus, a shorter and even more affordable ride at just $1 for a one-way ticket, will get you to the Grand Prix from the Queen Mary.

Those trips will kick off at 9 a.m., with the last AquaBus scheduled to depart the Queen Mary at 7:20 p.m.

More information about the AquaLink and AquaBus schedules and parking near the Alamitos Bay Landing is available on LB Transit’s website .

For ridesharers: The Grand Prix has an official Uber, Lyft and taxi drop-off point on First Street, between Elm Avenue and Long Beach Boulevard.

And don’t forget about the Long Beach Bike Share, which has several pick-up points throughout the city and near the Grand Prix.

It costs $7 for an hour for pay-as-you-go riders; pre-payers can get three hours of riding time for $21 dollars. Find a bike near you at  longbeachbikeshare.com .

If — despite all the warnings — you plan to drive, prepare yourself to deal with extra traffic and street closures.

On-site parking at the Grand Prix is limited, but there are some options available.

One-day and three-day passes for parking on the west end of Shoreline Drive are available for purchase on the Grand Prix’s website.

One-day parking passes are $20; three-day passes total $50.

The Pike Outlets also offers parking — but only for a three-day package. Those passes cost $60, and are also available on the Grand Prix’s website.

Make a checklist

These are by no means mandatory — but here’s few things you might consider bringing to the Grand Prix to help your weekend run smoothly.

You can never go wrong with a battery bank to keep your mobile devices charged. It’s also a good idea to bring a reusable water bottle and sunscreen, and wear layers of comfortable clothes so you’re prepared for hot and cold weather.

A good pair of walking shoes are highly recommended. And don’t forget the earplugs — the Grand Prix is loud.

The next list of items, though, are prohibited by the Grand Prix, so don’t bring them unless you want to get booted:

• Alcoholic beverages, glass bottles and cans.
• Weapons (knives, guns, mace, stun guns).
• Folding stadium seats, large umbrellas, lawn furniture, ladders and step stools.
• Bikes, skateboards, hoverboards, skates and rollerblades.
• Powered scooters and bikes.
• Hand-drawn wagons.
• Pets (except service animals).
• Banners and signs.
• Ice chests larger than 14 inches.
• Drones or RC aircraft.

Where to watch the races

The Grand Prix’s spectator gates will open at 7:30 a.m. each day.

The type of ticket you have will determine which parts of the event you’ll have access to.

General admission attendees, for example, won’t have reserved seats in the event’s various grandstands — but there is a GA viewing location sandwiched between the Pike Outlets and the Hyatt Regency Hotel.

General ticket holders also get free access to non-racing entertainment, including the Grand Prix’s Friday Fiesta concert and Saturday evening concert.

Don’t forget to check out the Grand Prix’s usual attractions, including the lifestyle expo and a family fun zone at the Long Beach Convention & Entertainment Center.

Those who purchased tickets with reserved seating will be given further information about which grandstand to head to on race days. A map of concourse is available on the Grand Prix’s website, gplb.com .

Between the races

Once you, inevitably, need a break from the noise and all the walking, Marina Park is a great place to relax and recharge, or just kill some time until the next race starts.

Grand Prix-goers can also check out the event’s Lifestyle Expo at the Convention Center.

The expo includes displays from more than 100 retailers featuring automotive, home, recreation, travel and entertainment products — and it’s a great place to get an air-conditioned break from the outside.

And the Family Fun Zone is there as well, with kids able to enjoy inflatables, a bungee jump, a rock-climbing wall and electric-powered cars.

Attendees can also take a tour of Rainbow Lagoon, near Turn 6 and the Hyatt Long Beach Hotel, in swan boats — which are available to rent on site.

Hungry yet?

There’s plenty to eat — and drink — at the Grand Prix.

This year, King Taco, one of the Grand Prix’s most beloved food vendors, will celebrate it’s 50th anniversary — and 30th catering the event.

They’ll have several locations around the Grand Prix, including a spit in the Food Truck Village, located behind Grandstand 31 near Shoreline Village.

There’s also Bistro Row, to the east of Vendor Row and across from the NTT IndyCar Series Paddock, which offers a variety of other food choices and places to sit nearby.

Modelo will also have two sports bar popups at the Grand Prix — one in Marina Park behind Grandstand 31 and the other on the Promenade near the Long Beach Convention Center.

The Pike Outlets, Shoreline Village and downtown Long Beach itself also have myriad food options available, including Gladstone’s, Hooters, Bubba Gump Shrimp Co., California Pizza Kitchen and Island’s.

Refreshments like Pepsi, NOS energy drinks and Aquafina water are available all around the circuit — and the Long Beach Water Department will bring its Quench Buggy, a mobile water-refilling station, to the Grand Prix to help attendees stay hydrated.

There’s an app for that

If everything you just read still feels like a lot to keep track of — well, there’s an app for that.

Grand Prix organizers, last year, unveiled an event-specific app for the first time, aimed at helping attendees keep track of and plan out their weekends.

With the app, you can create a personalized race weekend schedule, easily find food and beverage options near by, and quickly access a map of the area.

The app is available on both Apple’s App Store and Google Play.

Make a plan

Everyone loves to dabble in spontaneity — but if you want the most out of the three-day experience, it’s best to plan ahead. And remember, have fun!

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