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Home » News » Bunnik Tours launches fresh Europe 2023 offering

Bunnik Tours launches fresh Europe 2023 offering

Bunnik Tours has released its 2023 Europe brochure, its first print regional brochure since 2019!

Featuring three brand new tour itineraries and welcoming back some old favourites, Bunnik Tours is excited to bring the very best the region has to offer.

Dennis Bunnik, joint CEO of Bunnik Tours said Europe has always been a favourite among the operator’s clients, so it is thrilled to reconnect them with the world once again.

New to the program is the 20-day Italy on a Plate small group tour, which Bunnik said has one exclusive departure and a maximum group size of just 16 guests.

“We know a lot of Aussies are keen to get to Europe next year so we have expanded our range,” he explained, “This tour is perfect for foodies and those looking for a more active holiday,” Dennis said.

Continuing on the food & wine theme, Bunnik Tours has also introduced Georgia on a Plate, an 11-day land-only tour featuring masterclasses, cooking at local family homes, winery visits and more.

Another addition to the program is Helsinki to Prague, a 22-day tour from Finland’s capital to the wonderfully vibrant city of Prague.

Bunnik Tours’ new Europe packages sit alongside the company’s current best sellers which include Spain, Portugal & Morocco, Italian Discovery, and Jewels of Dalmatia.

Dennis Bunnik (far left) at a vodka tasting & cheese class in Yerevan, Armenia

In May this year, Bunnik travelled to Europe for the resumption of their summer season.

“Being back in Europe and travelling with our groups was like reuniting with an old friend I haven’t seen for years,” he said.

“The connection is still there and within minutes it feels like you’ve never been apart.”

“After having our borders closed for almost two years, it was great to see Australians venturing out to explore the world again this year, and 2023 is already gearing up to be even bigger!”

Pioneers of the small group touring concept, Bunnik has a maximum group size of just 20 passengers and uses spacious coaches in Europe.

“Our small group tour itineraries are crafted to really get to the heart of all that a destination has to offer through a balance of organised sightseeing, special local experiences and time for independent exploration,” Bunnik said.

Check out the range HERE .

Featured image: Chefchaouen, Morocco (Dennis Bunnik)

Email the Travel Weekly team at [email protected]

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Bunnik Tours   Reviews

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Reviews 4.7.

Most relevant

I have done 11 trips with Bunnik, great work by Victoria Hearn and now under the guidance of Paul Mck. Number 12 coming up soon. The work undertaken by the staff in Adelaide is the best, all my requests for extra nights, flight upgrades, extended stays well catered for; the guides on 10 of my trips were the best, only let down by a hopeless woman last year in Portugal/Spain. May do the trip again, if I'm guaranteed a better guide. Recommend Bunnik to anyone who will listen to me and look at my 12,000 + photos....

Date of experience : 25 April 2024

Firstly- I booked the tour and then was…

Firstly- I booked the tour and then was told/ the all inclusive deal with air and land package was actually only for Australians!!! I had to fight as a New Zealander to have my flights included even though I always said I was flying out of Sydney. Also I still have not received baggage labels etc as bunnies only mail within Australia!!! Honestly how much does mail cost when you have spent over $30,000 with a your company, Otherwise was straightforward payment wise and emails were always replied to very quickly. Will be interesting- we have done may small group tours which to date have all been excellent/ so hope this continues!

Date of experience : 24 April 2024

Reply from Bunnik Tours

Dear Jill, Our sincere apology for this confusion. We will have your merchandise sent out to you today. We're thrilled you chose to travel with us to and we are very much looking forward to having you and Grant join us on tour in Northern Spain & Portugal. See you soon! Kindest regards, Julie Bunnik Tours - Customer Care

Friendly, experienced service

Friendly, experienced and flexible service. Prompt responses while booking and questions answered. Responsive to changes and any things that needed to be checked or adjusted.

Date of experience : 16 April 2024

Hi Jeff, Thank you for your kind words. We're thrilled to hear that you've found our travel consultants to be friendly, experienced and flexible. We're looking forward to hosting both you and Julie on our Egypt In-Style tour very soon! Warm regards and safe travels, Julie Bunnik Tours - Customer Care

Staff were helpful in booking the tour and follow up questions. They organised the airline that was most appropriate and times that suited best.

Date of experience : 17 April 2024

Great Bunniks Travel Consultant

We had a great Bunniks Travel Consultant in Vicki Rothwell, who understood our plans, kept us up to date & was on top of everything we needed to know. It made the booking experience a seamless exercise. Just sorry we couldn't meet up with Vicki personally in Adelaide, but our plans fell through. Maybe next time!

Date of experience : 19 April 2024

Hello Ralf, Thank you so much for taking the time to review us here on Trustpilot. It's wonderful to hear that you have enjoyed your time spent working together with Vicki on your travel plans; your kind words are so very appreciated! Not long now until we will be welcoming you on tour in sunny Spain and Portugal; we're so looking forward to it! Have a fabulous time, and we can't wait to hear all about it upon your return. Warm regards, Thomas Bunnik Tours - Customer Care

Everything has been smooth as I…

Everything has been smooth as I expected with Honi looking after the booking process

Great tour options and coordination of travel

Excellent variety of tours offered and the fact the group size is capped at 20 is a big plus. Having previously toured with Bunnik, we had no hesitation in booking another two tours. Our travel specialist did a great job coordinating all our travel needs including the extra travel arrangements to catch up with our family in Italy once our tours finished.

Date of experience : 10 April 2024

Dear Mario & Linda, Thank you so much for taking the time to share your experience! It's great to know that our variety of tours and small group size of max. 20 passengers have been factors in your decision to travel with us again. We believe that smaller group sizes allow for a more intimate and personalized experience, so it's wonderful to hear that this aspect of our tours has resonated with you. We're delighted to hear that Nicky was able to coordinate all your travel needs seamlessly, including the additional arrangements to meet up with your family in Italy after your tours conclude. We're grateful for your continued trust and support, and we can't wait to welcome you on your upcoming tours. If there's anything else we can assist you with before your travels, please don't hesitate to reach out. Safe travels and warm regards, Julie Bunnik Tours - Customer Care

Planning the trip has been easy

Lakshitha has been very helpful - always responds with clear info as requested. And if I ring when he is not there others are very helpful and able to answer all questions. Every step has been as advised so there has been no need to worry on my part and made planning for the trip easy.

Hello Jen, Thank you so much for taking the time to review us here on Trustpilot. It's wonderful to hear that Lakshitha and the team have done such a great job working together with you to organize your travel plans. We can't wait to welcome you on tour to tick another 5 beautiful countries off of your travel list! Have a fabulous time, and we look forward to hearing all about it upon your return. Warm regards, Thomas Bunnik Tours - Customer Care

When I decided to do my upcoming tour…

When I decided to do my upcoming tour to the 5 Stans I contacted David Giddings at Bunniks. He has organised quite a few of my previous tours. For this tour I wanted extra time in Istanbul prior to the tour and as usual we discussed my plans and as usual he was able to put it all together. So am very happy with the service and assistance he has given me over the years and can recommend Bunnik tours

Date of experience : 12 April 2024

Dear Del, Thank you for your 5-star review, it means a lot to us as you have travelled with us many times over the years. Also thank you for your kind words about the service you received from Dave, I'll make sure he receives them. I know that Dennis is looking forward to travelling with you again, this time on our inaugural 5-Stans tour! Very exciting... As always, safe travels and we look forward to hearing all about your adventures via our tour survey once you're home! Warmest regards, Julie Bunnik Tours - Customer Care

There was excellent communication when…

There was excellent communication when arranging the trip. Everything went well and we had a great experience

Date of experience : 03 April 2024

We have previously travelled with…Bunniks, Trafalgar, Insight, Travel Marvel but can honestly say that Bunniks Tours are comprehensive and, comfortable, have great accommodation and Tour Directors.

We have previously travelled with Bunniks in 2019 on a brilliant tour of Jordan and Egypt, which we rate as our best overseas holiday yet. This time, we booked straight through Bunniks, not an external agent, and Penny Marling looked after us to the nth degree. Easy booki g service, excellent, friendly communication and all our questions answered promptly. Would highly recommend Bunniks to anyone.

Dear Stuart, Thank you so much for your kind words and for choosing Bunnik Tours once again for your overseas adventure! We're thrilled to hear that your previous tour with us in Jordan and Egypt was such a standout experience. Thank you for sharing about the service you received from Penny, she'll be thrilled to hear. We truly appreciate your recommendation and can't wait to create more unforgettable memories with you and Cherrilyn on your upcoming tour to beautiful Italy, Sicily & Malta! Warm regards, Julie Bunnik Tours - Customer Care

Upcoming trip…

This will be our first trip with Bunnik's and will have to wait to see how t works out. everything so far as booking and contact from them has been good.

Date of experience : 14 April 2024

Hello Andrew, Thank you for choosing Bunnik Tours for your upcoming trip! We're thrilled to have you join us in Spain and glad to hear that your booking experience has been positive. We're committed to ensuring a memorable and seamless journey for you, and we look forward to creating unforgettable moments together. Safe travels, and we'll see you and Robyn very soon! Warm regards, Julie Bunnik Tours - Customer Care

My opinion of the service I received from Bunnik 2 star

I spoke to Vicki about my tri to Japan. I then paid for my trip and have had no contact with Vicki or anybody else. There were occasions when I needed guidance on things like travel insurance and Vicki was never available. I certainly wouldn’t say the service supplied was anything other than 2 star treatment from Bunnik

Hello Diana, We're sorry to hear that you are disappointed with our service so far. I've had a look back over your booking history and can see that Vicki assisted with your initial enquiry in early February with regards to selecting your tour and the costing of your flights. Vicki then spent much of March overseas and I can see that another of our travel specialists assisted with obtaining your travel insurance. Vicki is a very experienced and professional travel specialist and I'm sorry that you were not able to take full advantage of her service on this occasion. We are very much looking forward to having you on tour with us in a few days and we wish you a wonderful time discovering the sites in Japan. Should we be able to assist you any further please contact us at: [email protected]. Warm regards, Julie Bunnik Tours - Customer Care

Bunnik Tours - Travel Consultant Tracylee McKay

Tracylee McKay was my contact person / travel consultant at Bunnik. At all times, very helpful and promptly responsive to my queries and requirements whilst being friendly and professional. More than happy to recommend her to any prospective traveler.

Hello Shane, Thank you for taking the time to share your feedback! We're delighted to hear that Tracylee provided you with such excellent service. I'll be sure to pass along your kind words to her. If you ever need assistance in the future, please don't hesitate to reach out. Safe travels, and thank you for choosing Bunnik Tours for your upcoming trip to Spain, Portugal & Morocco! Warm regards, Julie Bunnik Tours - Customer Care

The tour was very well structured and…

The tour was very well structured and organised. Everything was taken care of. There was no issues and no problems during travel. The tour guide was knowledgeable, helpful and a lot of fun. Many thanks to everyone who worked on that tour. It was a very pleasant experience and I look forward to travel with Bunnik Tours again.

Date of experience : 11 April 2024

Hello Inga, Thank you for taking the time to post a review of your time on tour with us here on Trustpilot. We're thrilled to hear you had a wonderful time, and that you found the services of your guide very good. We're so looking forward to welcoming you onto your next tour; enjoy experiencing every piece of magic that Spain, Portugal and Morocco have on offer! Warm regards, Thomas Bunnik Tours - Customer Care

Upcoming Vietnam trip

This was my first time booking with Bunniks and I found my experience throughout the process to be very good. My enquiries had always been answered and I was very happy with my consultant Kate.

Date of experience : 03 January 2024

Hello Susanne, Thank you for your review here on Trustpilot! How wonderful to hear! We're thrilled that Kate provided you with great service and that your overall booking process with us has been smooth and enjoyable. Looking forward to welcoming you on tour and creating some unforgettable memories together! Warm regards, Thomas Bunnik Tours - Customer Care

Jonathan has been very helpful in…

Jonathan has been very helpful in promptly answering all my queries over the last weeks. It's my first time booking with Bunnik and the service has been excellent.

Dear Marie-Andree, We are delighted to hear that Jonathan has been very helpful in answering all of your questions - thanks so much for taking the time to share about your experience. Thanks very much for choosing Bunnik Tours for your trip to Italy, Sicily & Malta - we look forward to having you! Warm regards, Julie Bunnik Tours - Customer Care

Lovely agent Honi, great customer service

Honi was very responsive, if I sent her email she got back to me within a day or two, lots of times same day. She has been happy to research other tours and transit lounge options. She didn't hesitate to offer to book these extras. I have been working with another travel agency for another trip later in the year and your agency runs rings around them.

Date of experience : 31 March 2024

Dear Chris, Thank you so much for your 5-star review and kind words. It means a lot to us to hear about your positive experience of booking your tour with Honi. Your feedback truly motivates us to continue providing exceptional service to all our clients. If there's anything else we can do to enhance your experience or if you have any further questions, please feel free to reach out to us anytime. We're here to make your trip as smooth and enjoyable as possible. Wishing you a wonderful on tour in Japan with Marion and Frank! Warm regards, Julie Bunnik Tours - Customer Care

All Went well in the Booking process

After about 9 months and a total of roughly 42 emails, the Booking process was completed. Some emails were receipts as we did some monthly payments, but others kept us informed about the progress. We received the travel documents 3 or 4 weeks before departure. It did take quite some time to receive our flight booking details ... some 4 months after the airline component was paid. Nevertheless, I am happy with the overall service and general communication and have awarded 4.5 stars. I am quite sure the trip will be just as well organised when on the ground. We leave in very early April.

Date of experience : 22 March 2024

Hi Stephen, Thank you so much for sharing your feedback with us. While we're delighted to hear that you're satisfied overall with the service and communication you received during the booking process, we truly appreciate your honest feedback regarding the time it took to complete it. We understand that the delay in receiving your flight details might have caused some inconvenience, and for that, we sincerely apologize. Please know that we're committed to ensuring that your Japan Discovery tour is as well-organized and memorable as possible. If you have any further questions or need assistance before your departure, please don't hesitate to reach out to us. Wishing both you and Anne an incredible journey ahead, filled with unforgettable experiences! Warm regards, Julie Bunnik Tours - Customer Care

Great itineraries offering so much…

Great itineraries offering so much choice, small group size making for good interaction between travellers, well trained staff who provide accurate information, excellent hotels in centre of the towns and talented, knowledgeable guides and bus drivers. We are about to depart on our tenth Bunnik tour, that says it all.

Hello Rosalie, Thank you so much for taking the time to post a review of your booking experience here on Trustpilot. Reaching your tenth Bunnik tour is an incredible milestone, and we're deeply honored to have been a part of your journey through each adventure. Your loyalty and trust really do mean the world to us, and we're committed to continually exceeding your expectations with each new excursion. Safe travels for your upcoming journey, and here's to another unforgettable experience together! Warm regards, Thomas Bunnik Tours - Customer Care

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Bunnik Tours   Reviews

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Reviews 4.7.

Most relevant

Tracylee was most helpful and…

Tracylee was most helpful and efficient. Two minor points - we should have been advised that we needed to fill in an online form to enter Singapore and the bag limit on the tour is not sufficient when we have booked business class flights.

Date of experience : 31 March 2024

Reply from Bunnik Tours

Hello Noel, Thanks so much for your review, it's great to hear that you found Tracylee to be helpful and efficient during the time you spent in consultation with her while planning your upcoming trip to Europe. I do apologise that we did not advise you about the e-arrival card for Singapore. While this can also be done by filling out a paper card upon arrival, completing the SG e-arrival card online beforehand simplifies the process and we'll make sure that we advise our clients of this future. The extra allowance provided by airlines flying business class is a wonderful benefit when travelling however for our tours we do have a maximum weight of 23kg per person. The reason for this is that there are times when you may need to manage your own luggage, we must also comply with OH&S requirements with regards to the porters and coach drivers and finally we must also ensure that there is enough space in the coach for everyone's luggage. We hope that that you and Kathryn have a wonderful time travelling on our upcoming Jewels of Dalmatia tour and we look forward to hearing all about your travels via our tour survey. If we can be of any assistance prior to you departure or while on tour please don't hesitate to reach out to us. Warm regards to you both, Julie Bunnik Tours - Customer Care

Our experience throughout the booking…

Our experience throughout the booking process has been excellent. The service David has given us has been incredible and nothing was too much trouble. We are really looking forward to our trip.

Date of experience : 07 April 2024

Hello Julie, Thank you for your 5-star review here on Trustpilot! We're thrilled to hear that your experience with David and our booking process has been excellent, and it's wonderful to know that you felt nothing was too much trouble for David in assisting you. We hope you have an amazing trip and can't wait to hear all about it upon your return. Warm regards, Thomas Bunnik Tours - Customer Care

Egypt and Jordan Discovery was amazing.

We have recently returned from Egypt and Jordan Discovery tour. We felt so safe and welcome, and had wonderful guides and learned so much about the history and culture of the Middle East. Our accommodation was 5 star and many meals provided. The guides were experts in their field and love of Egypt came through. Our small group was 11, and worked well. Would highly recommend Bunnik, this was our fourth Bunnik tour and fifth coming in September in Spain and Portugal.

Date of experience : 14 February 2024

Dear Jenny, We are so thrilled to hear that you and Robert loved your time in Egypt and Jordan and would recommend our company. Nothing makes us happier! To hear that your guide's love of Egypt could be felt in the way they shared their knowledge of their country is just great as we know the difference this makes when on tour. Thanks so much for choosing Bunnik Tours for your holidays and we look forward to welcoming you back for your trip to Europe in September! Warm regards, Julie Bunnik Tours - Customer Care

Had great reviews regarding Bunnik…

Had great reviews regarding Bunnik tours and looking forward to our upcoming tour. Issues we have are I had to contact Bunnik regarding the due date for final payment as a week after due date no contact. Received email indicating some merchandise will be delivered for our trip. A week out no merchandise had been delivered and again it was me who had to remind Bunnik. Not sure if it will turn up in time

Date of experience : 27 March 2024

Hello David, First off, we want to extend our sincerest apologies for the inconvenience you've experienced during your booking process with us. It's truly disheartening to hear that there have been delays in communication and the delivery of your merchandise. Rest assured, we're taking immediate action to rectify these issues. We're currently following up on your merchandise delivery and will ensure it reaches you in time for your upcoming tour. Additionally, we're reviewing our internal processes to prevent similar situations in the future. We genuinely appreciate your patience and understanding, and we're committed to making things right for you. If you have any further concerns or questions, please don't hesitate to reach out to us directly. Looking forward to welcoming both you and Leanne on tour in Egypt and Jordan very soon! Warm regards, Julie Customer Care - Bunnik Tours

Everyone at Bunnik has been super…

Everyone at Bunnik has been super responsive to questions and provided lots of insight into preparing for the trip.

Date of experience : 17 April 2024

Hi Mary Shea, Thank you so much for your glowing review! We're delighted to hear that our team has been responsive and helpful in preparing for your trip. If you have any more questions or need further assistance, please don't hesitate to reach out. We hope that you and Steven have an amazing travel experience with us! Warm regards, Julie Bunnik Tours - Customer Care

Review of Bunnick tours

The staff were always ready to help with our queries. Justin is an excellent ambassador for bunnick as he was always courteous and helpful.

Date of experience : 10 April 2024

Dear Graham, Thank you for your kind words! We're thrilled to hear that our team, especially Justin, provided you with excellent service. Your appreciation means a lot to us. Have a fantastic time in Europe! Best regards, Julie Bunnik Tours - Customer Care

Booking process was easy

Booking process was easy. We were always kept informed of how things were going.

Date of experience : 16 April 2024

Hello Allan, Thank you for your 5-star review here on Trustpilot. We're so glad to hear that your booking experience with us was easy and smooth. We are so looking forward to welcoming you both on tour in Egypt, have the best time! Warm regards, Thomas Bunnik Tours - Customer Care

Japan 25 April

Every question I have asked has been dealt with efficiently and I have received all the paper work involved with the tour well in advance with comprehensive notes on our itinerary..

Date of experience : 14 April 2024

Hello Susan, Thank you for taking the time to review us here on Trustpilot. It's fantastic to hear that all of your questions were addressed promptly and your booking experience with us has been pleasant and smooth. How exciting that it is almost time for you to depart! We can't wait to welcome you in Japan. Safe travels, and we look forward to hearing all about your time away upon your return! Warm regards, Thomas Bunnik Tours - Customer Care

Muddle with paperwork showing wrong…

Muddle with paperwork showing wrong payment date, queried it and was just sent the exact same documents again. Finally David Giddings discovered the error, I immediately paid in full, but still didn’t receive my travel documents, no one checked back with me, and I had to chase it up. More stressful than it should have been.

Date of experience : 18 March 2024

Dear Nicola, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your booking process with us. We understand the importance of accurate paperwork and timely communication, and we deeply regret that we fell short of your expectations in this regard. I want to assure you that we have thoroughly reviewed the handling of your booking and have taken steps to address the issues you encountered and we appreciate your patience and understanding. Please accept our sincerest apologies for any frustration or inconvenience caused. Rest assured, we are committed to ensuring that you have a fabulous time on tour in South Korea with us. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us directly at: [email protected]. We look forward to welcoming you on your journey to South Korea and providing you with an unforgettable travel experience. Warm regards, Julie Bunnik Tours - Customer Care

David has been so easy to deal with

David has been so easy to deal with. Your company was recommended to us by friends who have done this tour so our expectations are high. We are in Melbourne but communicating with David has been so easy. Will do further comments on our return.

Hello Kate, Thanks so much for taking the time to share about your experience of booking a tour with us. David will be thrilled to read your comments and they are truly deserved as he is a very experienced Travel Specialist. Thank you again and we wish you and Ronald a wonderful time on tour in Japan! Warm regards, Julie Bunnik Tours - Customer Care

Customer First

Everyone that I dealt with just made everything so easy.

Date of experience : 25 April 2024

Install the What’s Up App

Unfortunately we weren’t told until we got to Sri Lanka that we would need the What’s Up app. Those travellers who already had the app could receive messages and photos from the tour director and the rest of the group. Those of us who hadn’t the app already were unable to install it as a code was sent to our phone number (and we didn’t have international roaming to access our phone lines). Thus half the group received the messages and photos and the rest had to go without. This would have been simple to organise and made the tour director’s job a lot easier had Bunnik advised us to install the app before we left Australia.

Date of experience : 10 February 2024

Hello Margaret, Thank you for taking the time to post a review here on Trustpilot. We would like to sincerely apologize for any inconvenience caused by the communication gap during your recent tour to Sri Lanka. Our aim is always to ensure a seamless and enjoyable experience for all participants, and we regret any frustration that may have arisen due to the unavailability of the app for some travelers. We understand that the ability to receive messages and photos from the tour director and fellow travelers is an important aspect of the tour experience. We do strive to provide comprehensive information prior to departure and apologise that in this instance, this aspect was not covered. From the beginning of February this year, this became a standard practice included in writing with the issuance of tour documentation. Once again, we apologize for any inconvenience caused and thank you for your understanding. We hope that despite this setback, you were able to enjoy the beauty and culture of Sri Lanka, and we hope to be able to welcome you on another memorable journey soon. Warm regards, Thomas Bunnik Tours - Customer Care

The experience was a excellent

The experience was made Great due to having the same person to deal with each time we had queries or needed help. Kathleen de Silva was great particularly when we needed help with obtaining Vietnam visas. Kathleen was an immense help and went above and beyond to ensure we had visas issue I always highly recommend Bunniks. This is our second small group tour and would t go with anyone else

Date of experience : 01 March 2024

Dear Jo-Ann, Thank you for your kind words and continued trust in Bunnik Tours. We're thrilled to hear that Kathleen provided exceptional service, especially with obtaining your Vietnam visas. Your recommendation means the world to us, and we're so pleased to have you and John join us on tour once again. We hope that you both have a wonderful time in Vietnam and Cambodia and look forward to hearing all about it! Warm regards, Julie Bunnik Tours - Customer Care

Great Agency to book tours with

Justin made the booking process really simple and easy to navigate. He always responded within an acceptable timeframe from my list of questions. Polite, professional and always ensuring that we understood what the holiday entailed.

Date of experience : 08 April 2024

Hello Suzie, Thank you for taking the time to review us here on Trustpilot. We are delighted to hear that Justin facilitated a seamless and straightforward booking process for you. We so appreciate your recognition of Justin's professionalism and dedication. Have a fabulous time on tour, and we look forward to hearing all about it upon your return! Warm regards, Thomas Bunnik Tours - Customer Care

Always great to deal with Bunnik

Always great to deal with Bunnik. Staff great

Date of experience : 24 April 2024

Hello Joy, Thanks so much for your lovely words. We're excited to have you and Bevan on tour with us again - this time on our wonderful Peru In-Style tour! Have a fabulous time and if there's anything we can assist you with while you're away don't hesitate to get in touch. Warm regards, Julie Bunnik Tours - Customer Care

Great customer service

Your sales reps, Osney, is always helpful to me. He tried his best to answer my queries about my trip to Japan and this is my second trip with Bunnik. Would definitely recommend Bunnik to everyone.

Date of experience : 01 February 2024

Hi Linda, It's great to hear from you! Thanks so much for sharing about the great service you received from Osney. Wishing you a truly memorable tour of Japan with lots of fun times with other members of your group. As always, safe travels and we hope to hear all about it upon your return! Warm regards, Julie Bunnik Tours - Customer Care

Communication has always been great

Communication has always been great. But I have not had a response to an important question I emailed two days ago.

Date of experience : 03 April 2024

Hello Dianne, Thank you so much for your review here on Trustpilot. We are so glad to hear that communication throughout your booking process has been great, however sorry to hear of the delay in response for your last query. I understand that Kathleen has now responded? Please do let us know if you have not received this, or if we can be of any further assistance. We're so looking forward to welcoming you on tour! Warm regards, Thomas Bunnik Tours - Customer Care

Helpful and friendly

Helpful and friendly, made me comfortable to ask my questions/queries Prompt communication and feedback

Hello Toni, Thank you for your review here on Trustpilot and for your kind words! It's wonderful to hear that our helpful and friendly team made you feel comfortable asking questions and sharing your queries. We're so looking forward to welcoming you on tour! If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! Warm regards, Thomas Bunnik Tours - Customer Care

Happy to accommodate individual…

Happy to accommodate individual variations in air travel, which was much appreciated.

Date of experience : 23 April 2024

Hi Julie & Richard, Thanks so much for taking the time to provide a 5-star review! We appreciate you sharing that we were able to accommodate your personal air travel requests and very much look forward to welcoming you back on tour for another great adventure together! As always, safe travels! Warm regards, Julie Bunnik Tours - Customer Care

Honesty and integrity

David Giddings has been very helpful and diligent in all our dealings with him. We hope our actual travel experience will be as good as the initial response, as we have few plans to use Bunnik tours for other tours

Date of experience : 04 March 2024

Hello Seetharaman, Thank you for taking the time to post a review here on Trustpilot! We're so glad to hear that David has done such a wonderful job, and will ensure that your kind words are passed onward to him. We can't wait to welcome you on tour, and hope you enjoy seeing all the wonders both South Korea and Japan offer! Warm regards, Thomas Bunnik Tours - Customer Care