i94 travel history not working

Knowledge Article

What to do if your I-94 is "Not Found" online

If you tried to retrieve your I-94 from the Official online system and you receive a response that your I-94 is "Not Found", read the following questions to help you check for mistakes and try to enter the information again: Please Do Not Use Dashes or Titles:

1 . Did you enter your first and last name the same way it appears on your passport?

2. Did you enter the passport number that appears on the upper right hand side of your passport?

3. Did you enter your country of citizenship (country that issued the passport, not where you currently live)?

4. If you entered your first and middle name and it is not found, try one name or the other. Also try entering your first and middle name in the first name box. If you're still not able to locate your I-94, please contact the U.S. Customs and Border Protection (CBP) Traveler Communications Center (TCC) by clicking on the "Ask Us A Question" tab below. Select the correct topic for your issue as well as any related issues. We will attempt to respond to you within 72 hours. Most asylum seekers should have received a handwritten or stamped I-94 upon entering the U.S., and may not be able to retrieve I-94 information online. U.S. Citizenship and Immigration Services (USCIS) will issue an updated Entry/Departure Record Form I-94 on a Notice of Action Form I-797, to those who applied for and received an extension of stay, change of status, or requested replacement of the original I-94 issued by CBP. USCIS issued I-94 documents are not entered into the CBP online I-94 database, which is why your USCIS issued I-94 cannot be found and viewed. You can use the USCIS issued Entry/Departure Record Form I-94 on the Notice of Action Form I-797 as evidence of your current legal status in the United States.

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Missing I-94 Arrival Record - How Do I Prove Lawful Entry to the United States?

Every year thousands of people apply for a green card based on their family relationship with a U.S. citizen or lawful permanent resident. If you want to apply from inside the United States, you must prove that you entered the country lawfully. To prove that, you normally submit a copy of your I-94 Arrivals and Departure record with your Green Card application. The I-94 officially documents all the dates when you left and came into the United States through ports of entry. But what happens if you can't find your I-94 record? This article explains how to get a copy of your missing I-94 record and discusses other ways you may be able to prove lawful entry into the United States.

Written by Jonathan Petts . Written May 25, 2022

How do I prove legal entry into the U.S.?

When you apply for a marriage green card , child green card , or parent green card inside the United States, also known as an "adjustment of status," you must provide some supporting documents. Along with your green card application, U.S. Citizenship and Immigration Services (USCIS) asks you to submit proof that an immigration official inspected you when you entered the United States. If you cannot provide evidence that you entered lawfully and the U.S. Department of Homeland Security (DHS) has no record of your lawful entry, USCIS will assume that you entered the country unlawfully.

In most cases, you will prove that you entered the U.S. lawfully by providing a copy of your I-94 travel record. The I-94 is a document issued by the U.S. Customs and Border Protection (CBP) officer that inspects a foreign visitor when entering the United States through ports of entry. In addition to listing your date of entry, an I-94 record will also show your required departure date from the United States.

If you enter the United States by plane or by sea, you typically receive an electronic I-94 travel record from CBP. If you enter through a land border port of entry through Mexico, you can receive a paper I-94 record. On the other hand, if you entered the United States under ESTA or the Canadian Visa Waiver program, you would not receive an I-94 record. For more general information about the I-94 travel record, see the CBP's I-94 Fact Sheet .

What do I do if I can't find my "Form I-94"?

If you can't find your I-94 record (sometimes incorrectly called "Form I-94," an "I-94 card," or an "I-94 number"), then you're not alone. Maybe your travel documents were lost or stolen. Perhaps a U.S. Customs and Border Protection (CBP) officer spoke to you and then waived you through without inspecting your documents. Or maybe you came as a child on your parent's tourist visa and that document is now lost. Fortunately, there are other ways that you can prove that you entered the United States lawfully. Contact a local legal aid organization for help or read on to learn more.

Request I-94 record from CBP

If you entered the United States after I-94 automation (April 30, 2013), you are in luck. If you received an I-94 record, U.S. Customs and Border Protection (CBP) likely entered it into their computer database. So on the CBP website , you can request a copy of your most recent I-94 , as well as your travel history from the past five years . This is a free, easy, and fast way of retrieving your I-94 record.

Submit Form I-102 to USCIS

If you arrived in the United States before April 20, 2013, you probably received a paper I-94 record. You won't be able to find a copy of this record online on the U.S. Customs and Border Protection's website. Instead, you will need to file a paper form with USCIS to request a replacement I-94. You must fill out Form I-102 (Application for Replacement/Initial Nonimmigrant Arrival-Departure Document) and mail it to USCIS. If USCIS has your I-94 record, you should receive a copy of it within about two and a half months. Unfortunately, filing Form I-102 is not without cost - it carries a $445 filing fee.

Submit a FOIA request

If you can't afford the expense of filing Form I-102 , you could also request a copy of your I-94 through a Freedom of Information Act (FOIA) request. In a FOIA request, you are asking the U.S. government for a copy of your immigration file. You can file a FOIA request by completing a paper form or by writing a letter to USCIS .

But you will receive an answer faster if you apply online on the website of the U.S. Department of Homeland Security (DHS). Once you submit your request online, DHS will forward it to the U.S. Customs and Border Protection (CBP). Hopefully, CBP will find your I-94 record and return a copy of it to you. FOIA requests are typically free. Be warned though — this process takes time. You may have to wait for up to 12 months before you receive documents from the government.

What else can I do if I can't replace my missing I-94 arrival record?

If you can't find your I-94 travel record in any of these ways, the U.S. Department of Homeland Security (DHS) will presume that you entered the country unlawfully. So if you still want to apply for a green card, you need to provide other documents with your application:

A notarized written statement that clearly explains why you don't have your I-94 record. This statement, called an "affidavit," should describe your lawful entry to this country in as much detail as possible, including:

When, where, and how you arrived in the United States

What travel documents you had, if any,

Whether you showed any travel documents to the U.S. immigration officer who inspected you, and

Any questions the immigration officer asked you

Other evidence proving that you arrived in the United States lawfully. For example, perhaps you can show a plane ticket or boarding pass with your name on it. Or perhaps you can show your parents' passport admission stamp from the date of your arrival with them as a child.

If you don't have other evidence of your lawful arrival, you need to provide at least two affidavits from people who have first-hand knowledge of your lawful entry to the United States. For example, if you know who picked you up from the airport, perhaps they could sign an affidavit swearing that you arrived lawfully by plane. Those affidavits should contain the same level of detail as your own affidavit discussed above.

But USCIS believes that affidavits are less convincing than concrete evidence. So you should be cautious about applying if you don't have other evidence of your lawful arrival. If you do choose to apply, you should seek legal help from a local legal aid agency or an experienced immigration lawyer .

Proving that you entered the United States lawfully is critical if you want to apply for a green card while inside the country. In most cases, the I-94 travel record is the way to prove your legal entry. If you can't find your I-94 record, you may be able to search for it on CBP's website or obtain it by filing Form I-102 or a FOIA request. If none of those options work, you can also try proving lawful entry through affidavits and other evidence such as plane tickets.

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Form I-94, Arrival/Departure Record, Information for Completing USCIS Forms

The Department of Homeland Security (DHS) issues Form I-94, Arrival/Departure Record , to aliens who are:

Admitted to the U.S.;
Adjusting status while in the U.S.; or
Extending their stay.

All persons need a Form I-94 except U.S. citizens, returning resident aliens, aliens with immigrant visas, and most Canadian citizens visiting or in transit. Air and sea travelers will be issued I-94s during the admission process at the port of entry .

A Customs and Border Protection (CBP) officer attaches Form I-94 to the nonimmigrant visitor’s passport upon entry to the U.S. The visitor must exit the U.S. on or before the departure date stamped on the Form I-94. This is the “Admit Until Date” on the electronic Form I-94. The Form I-94 number also is known as the Departure Number or Admission Record Number.

As of April 30, 2013, most Arrival and/or Departure records are created electronically upon arrival.

Visit CBP’s I-94, Travel Records for U.S. Visitors website to:

Apply for a new I-94 (land border travelers only) ;
Get your most recent I-94 ;
View travel history ; or
See how much longer you can remain in the U.S. based on the terms of your admission .

If you cannot get your Form I-94 from the CBP website, you may file Form I-102, Application for Replacement/Initial Nonimmigrant Arrival-Departure Record , with USCIS.

I-94 wrong travel history problem

By jeroc March 13, 2015 in Working & Traveling During US Immigration

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Share on other sites, hypnos 6,576.

Contact your nearest CBP Deferred Inspection office, and ask for your electronic I-94 record to be corrected.

http://www.cbp.gov/sites/default/files/documents/deferred_inspection_sites_052914_0.xls

Pitaya and TBoneTX

Widow/er AoS Guide | Have AoS questions? Read (some) answers here

Day 0 (4/23/12) Petitions mailed (I-360, I-485, I-765) 2 (4/25/12) Petitions delivered to Chicago Lockbox 11 (5/3/12) Received 3 paper NOAs 13 (5/5/12) Received biometrics appointment for 5/23 15 (5/7/12) Did an unpleasant walk-in biometrics in Fort Worth, TX 45 (6/7/12) Received email & text notification of an interview on 7/10 67 (6/29/12) EAD production ordered 77 (7/9/12) Received EAD 78 (7/10/12) Interview 100 (8/1/12) I-485 transferred to Vermont Service Centre 143 (9/13/12) Contacted DHS Ombudsman 268 (1/16/13) I-360, I-485 consolidated and transferred to Dallas 299 (2/16/13) Received second interview letter for 3/8 319 (3/8/13) Approved at interview 345 (4/3/13) I-360, I-485 formally approved; green card production ordered 353 (4/11/13) Received green card

Naturalisation

Day 0 (1/3/18) N-400 filed online

Day 6 (1/9/18) Walk-in biometrics in Fort Worth, TX

Day 341 (12/10/18) Interview was scheduled for 1/14/19

Day 376 (1/14/19) Interview

Day 385 (1/23/19) Denied

Day 400 (2/7/19) Denial revoked; N-400 approved; oath ceremony set for 2/14/19

Day 407 (2/14/19) Oath ceremony in Dallas, TX

rtor1 52

Hi, I am currently in AOS and prepare to renew my EAD /AP recently, so I check I-94 online to make sure everything is correct. To my surprise, the travel history shows that I departed US on March 7th from San Jose, CA. It NEVER happened! I was in my home in San Diego that day, which is 7 hour driving distance from San Jose! I know someone bought a ticket planning to fly internationally but did not fly eventually, which also created a wrong departure record on electric I-94. But that is NOT my case! Since I entered US last time, January 2015, I've NEVER bought any ticket of airline/cruise, NEVER drove/walked to any borderline of USA. I NEVER lost my passport or any other type of IDs. So how did that happen? The funny thing is I don't even know how to prove I was actually in US on the "departure" day. Like all workday, I went to office, worked, and back home. Anybody has similar situation? or any advice? Thank you! Jeroc

You could also try to get a letter from your Employer stating that you were there as any other normal day. Do you check in-out at work? If so you could ask the logs and things like that to prove you were there so you can take this to the CBP site.

andfp 14

Does anyone else has more info?

I have the same problem.

---------------------------------- AOS ---------------------------------------------------------

February 28, 2015: AOS Packet Sent via FedEX to Chicago Lockbox: I-130, I -485, I-765, I-131.

DAY 19 - March 21, 2015: NOA for Biometrics Appointment scheduled on 04/01/2015

DAY 77 - May 19, 2015: EAD and AP has been approved "We ordered your new card"

DAY 84 - May 26, 2015: We mailed your EAD to the address you gave us/USPS picked up the Card

DAY 85 - May 27, 2015: Interview Scheduled for June 29, 2015.

** May 29: Traveled with my AP back to my country and came back three weeks after with no problems Click here to ready the report **

DAY 117 - June 29, 2015: Had our interview. Approved on the spot.

DAY 124 - July 6, 2015: Welcome noticed received.

DAY 134 - July 16, 2015: Green Card delivered to my home by USPS - END OF AOS -

---------------------------------- ROC ---------------------------------------------------------

DAY 1 - April 7, 2017: Sent I-751 to CSC

Pitaya 2,576

Does anyone else has more info? I have the same problem.

Follow Hypnos advice contained in response #2..

Completed: K1/K2 (271 days) - AOS / EAD /AP (134 days) - ROC (279 days)

"Si vis amari, ama" - Seneca

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Form I-94, Explained

How the i-94 arrival/departure record keeps track of your travel history — and why it matters, in this guide.

What is the Form I-94?
Easy. Online. Immigration.
Who Needs an I-94 Form?
How Do I Get an I-94 Card?
Understanding the I-94 travel history
I-94 arrival-departure record number
How Much Does the I-94 Form Cost?
Form I-94 FAQs
Related Articles

Form I-94 (Arrival/Departure Record Card) is a crucial document U.S. Customs and Border Protection (CBP) issues to track people entering and exiting the United States. Here’s why it’s important:

It serves as proof that you entered the country legally as a non-citizen or lawful permanent resident.
It specifies the date by which you must depart the U.S. This is especially important for non-immigrants, such as students or scholars, whose stay is limited to a specific period.
The I-94 document also indicates the authorized duration of your stay in the U.S., which can be helpful for employers who are verifying your employment eligibility.

Image of a computer with I-94 Record on the screen

Historically, the I-94 was a small white paper card that visitors surrendered upon leaving the country. Currently, most visitors arriving by air or sea have electronic I-94 records . If you arrive by land, you may still receive a paper version. In this article, we’ll explain how it works.

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Here’s a breakdown of who needs an I-94 form:

Most people traveling to the U.S. who aren’t citizens: This includes tourists, students, temporary workers, exchange visitors, etc
Individuals who are adjusting their status while in the U.S.
Individuals planning to extend their current non-immigrant stay in the U.S.
Non-citizens returning to the U.S.

You do not need an I-94 travel record if you are:

A U.S. Citizen
A Lawful permanent resident (green card holder)
An individual with an immigrant visa
A Canadian citizen visiting or in transit
Travelers under the Visa Waiver Program (VWP); they get an I-94W instead, which is usually processed online

Most people entering the United States who are not U.S. citizens or lawful permanent residents get an I-94 travel record form automatically issued to them upon arrival.

Exceptions are made for those entering on the Visa Waiver Program or Compact of Free Association , using Border Crossing Cards , re-entering using automatic visa revalidation (a system used by some visa-holders who briefly visit Mexico, Canada, or the Caribbean), or entering temporarily as part of an airline flight crew.

Immigration Glossary

Visa Waiver Program: A program that lets citizens of certain countries visit the U.S. for tourism or business for up to 90 days without needing a traditional visa.
Border Crossing Cards: These cards function like visas for some Mexican citizens, allowing them to visit the U.S. for short periods.
Automatic Visa Revalidation: A special rule that lets people with certain visas make quick trips to Canada, Mexico, or some Caribbean islands without needing a new visa to re-enter the U.S.

IMPORTANT: Some people who aren’t required to have an I-94 travel record must instead fill out Form I-94W (for visitors using visa waivers) or Form I-95 (for flight crew members). These forms have a similar purpose to a regular I-94. Upon arrival, check with the CBP Officer if you think this might apply to you.

The U.S. immigration system can seem complicated, but Boundless can guide you through the whole process from start to finish. Get started today!

How you get an I-94, depends on how you enter the U.S. If you enter by land, you’ll receive a paper I-94 card. If you enter by sea or air, you won’t receive a paper I-94 but will instead receive an electronic I-94 record.

Arriving by air or sea

Most visitors entering the U.S. by air or sea will have an electronic I-94 record automatically created for them when they go through customs. When you arrive in the United States, you’ll show your passport and visa to a CBP agent, who will enter your information into an electronic tracking system . They will then stamp your passport, to show you entered the U.S. lawfully.

You’ll probably receive printed instructions about how to access your electronic I-94, but using the CBP’s online system , you can easily view your travel record and download or print a copy for your records.

Arriving by land

If you arrive at a land border crossing, you’ll likely receive a small, white paper I-94 card. A CBP officer will fill it out and usually staple it into your passport. To save time at the border, you can apply for an I-94 before you come to the U.S. through CBP’s online system . Note, there is a $6 fee for this.

Whether electronic or paper, be sure to keep your I-94 safe. You will need to hand in the paper version when leaving the U.S., so the U.S. government can track your departure and know that you left the country before your visa expired. Also, you may need this form for things like applying for a driver’s license, getting a job, or changing your immigration status.

I-94 travel history is essentially a log of your past entries and exits when coming and going from the U.S. It’s tracked through your I-94 records. It includes details around the dates you arrived and departed from the U.S., the ports of entry and exit, your class of admission (e.g., your reason for visiting) such as tourism, student visa, etc. It also includes how long you were authorized to stay on each visit.

Both your stamped passport and your electronic or paper I-94 record will show your “ Admit Until Date ,” which shows how long you are allowed to remain in the United States. The CBP agent who stamps your passport may simply write “ Duration of Status ” or “D/S,” which indicates that you’re allowed to remain in the United States as long as your current visa remains valid.

Why it’s important

Your I-94 travel history can be important for several reasons:

It shows that you have entered the country legally in the past.
If you’re applying to change or adjust your immigration status, you may need to provide your I-94 travel history as supporting documentation.
If there are any errors or issues with your immigration record, the travel history can help clarify them.

Where to find your I-94 travel history

You can access your I-94 travel history on the CBP website . You’ll usually see your last 5 years of travel history, but you can request a full history if needed.

If you extend your stay or adjust your status after arriving in the United States — such as by gaining a green card — then U.S. Citizenship and Immigration Services (USCIS) will issue a new I-94 or other documentation to reflect your new situation. In such cases, the new documentation will be your primary way of showing your lawful status.

Once CBP approves your lawful entry and issues the I-94 form, a unique code will be assigned to your record. This number is linked to a specific entrance and reason for visiting the United States, so you’ll receive a different I-94 number each time you arrive in the country. The number, which you can find on your paper I-94 card or on your electronic record, may sometimes be required by a state’s Department of Motor Vehicles (DMV), or your employer may need it for their records.

If you need to replace a Form I-94, you can do it on the CBP website or by calling CBP at 1-877-CBP-5511 (1-877-227-5511) Monday through Friday between 8:30 a.m. and 5:00 p.m., Eastern Time.

Until May 2019, I-94 numbers were an 11-digit string of numbers. Now, though, CBP has switched to using an 11-character alphanumeric code — a mix of numbers and letters. You won’t need to worry about this, since unexpired I-94 forms based on the old numeric system will remain valid until their “Admit Until Date” has passed.

There is no fee for the I-94 form. That’s true whether you’re arriving by land, air, or sea, and regardless of whether you get a paper or electronic record.

If you’re arriving at a land border port of entry, you can optionally apply online for a provisional I-94 one week or less before your arrival date. Applying for a provisional I-94 costs $6, but can streamline the arrival process and minimize the time you spend waiting in line at the border.

Obtaining a copy of your I-94 travel record is also free if you entered the United States after April 2013. For earlier records, you can request a copy by submitting Form I-102 (officially called the “Application for Replacement/Initial Nonimmigrant Arrival-Departure Document”) and paying a $560 filing fee.

While an I-94 travel record is free, immigrating can be expensive. Learn the costs for common USCIS forms and fees here.

It’s easy to access your I-94 form using CBP’s online portal . You’ll need to make sure you enter your information — such as your name and passport details — correctly in order to log on.

If you can’t find your I-94 travel record using the online system, check here for official guidance on how to make sure you’re entering your information correctly, and to get further assistance if necessary.

If there’s an error in your I-94 travel record, you’ll need to contact U.S. Citizenship and Immigration Services (USCIS) to make the correction. You can schedule an in-person interview at a local USCIS office, or call the USCIS Contact Center at 1-800-375-5283 for more information.

Note that if the error was made when you first entered the United States, you’ll need to visit a local CBP deferred inspection site or port of entry to have it changed.

Keep calm! It’s normally an easy fix. Since most I-94 records are now kept electronically, you’ll usually be able to download a copy of your travel record from the CBP website at no charge.

In some cases, such as if you entered the United States prior to April 2013, the process can be more complicated and expensive. You can learn more about your options in the Boundless guide to getting a copy of your I-94 .

It’s worth keeping a hard copy of your I-94 travel record in a safe place. To download or print out a copy of your I-94 card, simply log onto the CBP’s I-94 website and follow the on-screen instructions.

Electronic travel records are convenient in most cases, but things can get complicated if you receive an electronic record after arriving in the United States by sea or by air, but then leave the country at a land border crossing. At land borders, departures are still primarily tracked using paper I-94 travel records, so if you have an electronic record your departure may not be automatically recorded.

In such cases, you’ll want to make sure you have another way to prove that you left the country before your visa expired. One option is to request an entrance stamp in your passport from the Canadian or Mexican authorities. You can also keep transport tickets, receipts, or pay stubs to show that you left the United States before your visa expired.

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I-94 Automation Fact Sheet

To increase efficiency, reduce operating costs, and streamline the admissions process, U.S. Customs and Border Protection (CBP) has automated the Form I-94 at air and sea ports of entry. The paper form is no longer provided to a traveler upon arrival except in limited circumstances, and at land ports of entry. Travelers are given a CBP admission stamp on their travel document. If a traveler needs a copy of his or her status or I-94 (record of admission) for verification of alien registration, immigration status, or employment authorization, it can be obtained from https://I94.cbp.dhs.gov .

This fact sheet contains frequently asked questions about the I-94 (record of admission) automation.

CBP Publication No. 1496-0721

[Solved] No Record Found for Traveller CBP Website?

Willa Carson

March 15, 2023

Happy Wayfarer is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

Your travel history is important, and keeping track of it is useful in many ways. Sometimes, there can be some trouble in recovering this information on account of errors from the website’s end. Through this post, let us explore the importance of travel history, understand about I-94 and figure out what to do if you are having trouble locating your travel history on the CBP Website.

What is I-94?

The I-94 is a form that is issued by the U.S. government to keep a meticulous track of all the international visitors arriving and departing from the country. This includes those who plan to extend their stay, students seeking additional permits, among others who wish to alter their visa status. All non-immigrant entrants into the U.S. usually have this form attached to their passports upon arrival, but these days it is automated.

There will be a date issued in this form which indicates the maximum limit of the stay duration permissible to the entrant depending on their cause of the visit. In other words, the visitor must exit the U.S. before the date prescribed on the I-94. These forms are presented to visitors who arrive at the airports as well as the seaports.

They have presented these days digitally, and the entire system is automated. The Customs and Border Protection offers printed copies of the I-94 for those seeking to alter their status- i.e., seek immigration status or for employment authorization. This form is used to re-validate expired visas and generally accelerates the passenger procession.

By visiting this link, you can retrieve your I-94 number: www.cbp.gov/I94

Why is travel history important?

The I-94 travel history is important because it is the ultimate proof that you have entered the country legally and that you will be exiting, keeping in mind the deadlines issued to you by the government.

Every move in and out of the country can be tracked using your travel history, and it is a testimonial to the fact that you are abiding by the laws of the country. Your travel history matters the most if you are seeking immigration status into the U.S.

It is important to note that maintaining a clean travel record is important to display that you have not extended your permitted stay illegally, which can affect immigration processes. Your travel history will sometimes be demanded by the DMV in case you are looking for employment opportunities.

Why does the CBP website say ‘No Record Found for Traveler’?

Sometimes, you might face an error when you are trying to access your I-94 records through the CBP Website. You will probably see the message that says, “No Record Found for Traveller’ or “No Records Found.”

It is not very uncommon, and you do not need to panic if you see such a message. To understand why such a message is being displayed, you need to take a step-by-step approach. Firstly, recheck all the information that you have entered, including your full name, date of birth, passport number, country of issue, etc.

If you have multiple passports following renewal, make sure that you have entered the details from the current one instead of the oldest. Sometimes, the reason could be a glitch on the part of the CBP website, in which case, you could just wait for a bit and try again. If you are still unable to access your travel records, refer to the solutions mentioned below.

What to do when you see ‘No record found for traveler’ or ‘Not Found’ on the CBP website?

Oftentimes, you need to understand that the problem could be just with the website, and by no means is this the only official record of your travel history.

The authorities use their database, and it has often been the case that even though this information is not visible on your website, they will be able to access it with no problem.

You could have previously visited the website many times and have viewed the information, but now suddenly, it has become inaccessible. There is no need to panic about this. Sometimes people see their most recent I-94 while not being able to see the past. Probably, the case is that the information that is displayed is based on the old passport.

Since you are viewing the information on the website, you cannot overlook technical glitches.

Firstly, ensure that all the information entered from your part is accurate and without any error. Avoid using symbols and hyphens. If entering both your middle name and your first name is not yielding results, try using either.

Make sure that you have spelled everything right. If you are sure that you have input the latest information and there is no error on your part, the next step is to consider an error on the system.

If the name on your passport does not work, try using the name as mentioned in the DS-160. Enter both your first and middle name in the first name section using a space to separate them.

If your middle name is not mentioned in the passport or DS-160, do not enter it. Alternatively, you can also try using your last name as your first name and vice versa.

If you have multiple first or last names, enter them without a space in the respective fields.

Check out your passport number and see if it is the same as mentioned in the visa. If they are different, use the number mentioned on the visa. Check if the passport number has the year of issuance in the beginning, and make sure that you do not enter that.

Verify whether your classification designation is the same on your visa and your passport admission stamp. If you feel that they are different, try both.

As a next step, try logging in using a different browser and see if you can access the details. Also, try accessing the website using a different system altogether, and this might just do the trick.

If you are accessing the website through a mobile browser, this might not entirely be reliable, and it is best to use a computer.

If you are not able to access your travel history despite trying all of these, reach out to the CBPs Traveler Communications Center through the official website, and you can hope to receive a response within 2-3 days.

How do you get your complete travel history?

The most optimal way to get your complete travel history (international) would be to refer to the information present within your passport (old and new). You will find the date stamps along with the location on your passport.

It is also possible for you to reconstruct your travel history using your travel records. Some important documents to aid you with this include credit card statements, online ticket booking history, etc.

For those who are unable to access their records and do not have their passport on them for some reason, you can always contact the CBP and submit a Freedom of Information Act request, and you will be provided with the information free of cost and can provide you access to your travel history dated up-to five years back.

How do you check your travel history?

Since everything is digitalized now, checking your travel history is not cause for worry. Using the I-94 records online, checking your international travel history is very easy. Usually, you will be able to find verifiable, accurate information in the records, and any discrepancy can be corrected by contacting the authorities.

How do you get your old I-94?

If you are applying for visa or immigration status, your entire record of travel history becomes important and not just the latest information. For this reason, if you do not find the information on the website, you can request to obtain the records from the CBP.

The U.S. Citizenship and Immigration Services (USCIS) will be able to provide you with the information that you need. But this depends on when you entered the country. If it was before 2013, you would have to submit Form I-102 and pay the fee of $445 for filing.

If you have entered the U.S. and you need information after 2013, this is easier, and you just have to request the CBP, and they can give you information dating five years back at no cost.

Does immigration know your travel history?

Yes, immigration is fully aware of your travel history, and the official records are noted down every time you enter and exit the country. Your travel history is also evident from your passport, which will be used to verify the information. Separate records such as the I-94 are also maintained by the government for accuracy.

What happens if I-94 is not updated?

If you are applying for immigration status, this can be a problem because all of the information needs to be up-to-date and accurate. The problem could be just a glitch on the website end, which might not show you the latest records. Contact the CBP directly by reaching out to them at [email protected] and send them a scanned copy of your visa and passport. Ensure that your most recent stamp is clearly seen.

How long does CBP keep records?

You can expect the CBP to hold onto records for up to five years, and this information can be collected from them for free. The PNR will be actively maintained for up to five years, following which it will be present in a dormant status for ten years, and you will require approval for access.

How long can I stay in the U.S. after my I-94 expires?

You are not permitted to stay beyond the expiration date mentioned on your I-94, and overextension without permission can lead to immediate deportation. Moreover, even if you are eligible to do so, you will not be able to procure a green card or change your status.

What does admit until date d/s mean?

The duration of status or d/s is the period of validity for your permission to stay in the U.S. Beyond this unless you have extended your stay officially or procured a different status, you are not permitted by law to stay in the country. This is commonly applied to students and exchange visitors and is valid for as long as they hold that particular status.

Does everyone get an I-94?

Unless you are a U.S. citizen, or someone holding an immigrant status or a Canadian citizen, or a returning resident to the country, you will be issued with I-94 when entering the U.S.

Accessing your travel records is quite easy, and it is always good to keep track of these things to ensure smooth processes for your visa needs.