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I have booked tickets through a travel agent and have been informed that they will be at our hotel when we arrive. However, we want to link our ticket to the my disney experience app so we can make some reservations any ideas how to do this or do you need ”

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Meet the Panelist: Louise, United Kingdom

Welcome to planDisney! I'm happiest in perpetual planning mode for our next Walt Disney World trip - it's my chance to catch a bit of Disney magic in-between visits.

Walt Disney World provides the ultimate sense of escapism! I understand how much guests want to get out of their trip, especially when travelling internationally. Please let me help you prepare a 'practically perfect in every way' journey so you can be truly whisked away by Disney magic!

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CARRETERA CHETUMAL-PUERTO JUÁREZ KM. 256-104, MUNICIPIO SOLIDARIDAD - RIVIERA MAYA

CARRETERA CHETUMAL-PUERTO JUÁREZ KM. 256-100, MUNICIPIO SOLIDARIDAD - RIVIERA MAYA

KM 11.5, CARR. FEDERAL LA CRUZ DE HUANACAXTLE - PUNTA DE MITA, PUNTA DE MITA

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Vialidad Paseo Mujeres, Manzana 1, Lote 10, SM 3

Vialidad Paseo Mujeres, Manzana 1, Lote 10, SM 3, Cancun,

AVDA. FRANCIA S/N PLAYAS DE BAVARO HIGUEY, PUNTA CANA

BOULEVARD FISHING LODGE, PUNTA CANA

LUCEA, MONTEGO BAY

CARRETERA CHETUMAL-PUERTO JUÁREZ KM. 256-101, MUNICIPIO SOLIDARIDAD - RIVIERA MAYA

CARRETERA CHETUMAL-PUERTO JUÁREZ KM. 256-102, MUNICIPIO SOLIDARIDAD - RIVIERA MAYA

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Our Travel Professionals

Heather is a Medina, OH travel agent and owner of Infinite Moments Travel. She specializes in Disney vacations, Universal Vacations, and Cruise Vacations. As a wife and mom, being a travel agent specializing in family travel is important to her. Heather has traveled to Disney and Universal destinations for over 30 years. She is detail-oriented and organized – everything desired in a travel planner. She offers services specifically targeted to successful vacations without having to worry about the planning process. Heather and her husband have four children ranging in age from 28 down to 6 years old! That’s a lot of years of family vacation planning practice.

You can contact Heather HERE for a consultation to start the process of planning your vacation or email her HERE

Follow us on Facebook , Instagram , and TikTok

Meredith is the creative genius behind our marketing here at Infinite Moments Travel. Meredith lives in North Carolina. She has a photographic eye with her degree in photography and she brings creativity to our infographics for client use as well as the materials that likely brought you to us in the first place such as our flyers and business cards.

You can contact Meredith via email here HERE

Jennifer is a Stow, OH travel agent. She specializes in Disney vacations, and Universal Vacations. In addition to staying up to date in all of her training for both Disney and Universal, Jennifer also frequently travels to the destinations she specializes in. Jennifer will give you custom recommendations for your family vacation. She and her husband live in the Akron area and have three daughters of their own that they love to vacation with.

You can email her HERE

Visit Jennifer’s social media sites: Facebook & Instagram

Linda is a Peninsula, OH travel agent. She specializes in cruise vacations and all-inclusive vacations. Linda and her husband of 48 years have traveled on nine cruises and visited multiple all-inclusive resorts.  Linda has traveled to multiple Caribbean locations, Hawaii, the Panama Canal and many US destinations as diverse as New York Times Square to the Grand Canyon and Hawaiian volcano fields over the years.  Linda has experienced many travels with family by car, air and ships and also included extra excursions. Linda and her husband are now planning their tenth cruise!  They have traveled on Princess, Celebrity, and Royal Caribbean cruiselines, so she has a lot of personal travel experience. Linda will personalize your adventures, starting with the first day of planning through all your travels.

You can contact Linda HERE for a consultation to start the process of planning your vacation or you can email her HERE

Visit Linda’s social media site: Facebook

Sydney is a Stow, OH travel agent. She specializes in Disney vacations, and Universal vacations. Sydney and her husband have traveled together every year since being together. They now have two children who they share their love for travel with. Sydney fell in love with all things Disney as a child and is currently planning her own family trip to Disney World to share with her small children. She cannot wait to help make your dream trips a reality!

You can contact Sydney HERE for a consultation to start the process of planning your vacation or you can email her HERE

Visit Sydney’s social media site: Facebook , Instagram , and TikTok

Alice is a Hudson, OH travel agent. She specializes in Cruise Vacations and All-Inclusive vacations. She loves to travel with her family and on her own. She takes multiple vacations a year and is usually planning her next as soon as she returns. She has traveled all over the United States and multiple countries in the Caribbean and Europe. Alice’s love of travel is evident in her efforts to provide the best experience for her clients.

Visit Alice’s Social Media pages Facebook and Instagram

Steven and Meredith are Cape Carteret, NC travel agents. They specialize in Disney vacations, Universal vacations, and multiple cruise companies for Cruise Vacations. Both born and raised in Akron Ohio, Steven and Meredith have traveled the world extensively and lived overseas in Europe for three years. During Steven’s twenty years of service in the Marine Corps, he and Meredith traveled through most of Europe, the Mediterranean and have taken more than seven cruises. Additionally, Steven has travel experience in Asia, Scandinavia, and the Middle East. Steven and Meredith have two young children and are a family that loves to travel.

You can email them HERE

Visit their Social Media pages Facebook and Instagram

Kellie is a King George, VA travel agent. She specializes in cruise vacations and all-inclusive vacations. Ever since she and her husband took their first cruise, she has been obsessed and spends much of her free time watching travel videos and planning her next vacation. She has traveled all over the Carribean, the Bahamas, and to parts of Mexico. Learning all about new destinations, new ships, and new tours is her passion, and she brings that joy into helping her clients plan the best vacations possible. 

You can email her  HERE . 

Visit Kellie’s social media at  Facebook and  Instagram .

Rachel is a Milton, WI travel agent. She specializes in Disney, Universal, and All-Inclusive vacations. In her free time, she love to travel with her daughter. She has been to Disney, Mexico, Jamaica, and Punta Cana.  The biggest joy she gets from being a travel professional is helping other families make their dream vacation come true. 

Follow Rachel on Facebook

Tia is a Jonesboro, AR Travel Agent. She specializes in all inclusive resorts & Alaskan adventure/cruises. Eventually European travel adventures.She loves to travel with her guys and experience new cultures, foods, music and art. Disney, Universal (Harry Potter fan), Alaska (favorite), Canada, Grand Cayman, Jamaica, Colorado, NYC are all favorites for her!  

Jordan is a Stow, OH travel agent. She is married to her senior year sweetheart, and they have two young kids (son and daughter). Her love for travel is because she wants to make her children’s childhoods memorable and let them experience the excitement of new places and how beautiful nature can be across the globe.  

Jen and Josh are from Rittman, OH and are both high school teachers. They specialize in All-Inclusive vacations and Cruises. As a married couple with two kids, they understand the importance of creating magical moments together. Jen and Josh are fueled by their love for adventure and creating unforgettable memories with family and friends. That’s why they bring their personal touch to every itinerary they craft, ensuring that each trip reflects your unique style and preferences. Get ready to embark on the journey of a lifetime!

Follow them on Facebook HERE & Instagram HERE

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Your business is a top priority, and we want to exceed the expectations of you and your clients in every way. We are dedicated to timely commission payments, up-to-date information, and outstanding service.

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Preferred Travel Group guarantees its current member hotels will pay commissions to bona fide travel agencies on rates flagged as commissionable in applicable distribution systems such as the Global Distribution Systems (GDS) or PreferredHotels.com.

Member hotels will pay a commission for each consumed night at an eligible rate. The commission is typically not paid on most convention bookings, discount rates that are net/non-commissionable (such as government rates), wholesale rates, corporate negotiated rates, any internet-only (not including Preferred Hotels & Resorts.com) rate programs, and any awards.

Taxes, fees, gratuities, and some package elements/add-ons are not commissionable.

Reservations booked as a hotel package – defined to include a room and other options (i.e., breakfast, theatre tickets, spa treatments or credit, etc.) – are typically commissionable for the room portion of the package only.

A valid agency number from a certified agency association (i.e., IATA, CLIA, TRUE) must be included at the time of booking in order for commission payment to be processed and paid to the travel agency after the guest checks out.

Commissions will not be paid on canceled, no-show reservations, or the lost nights resulting from a shortened stay.

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We are pleased to offer support to Travel Professionals for the payment of commissions on eligible reservations. Assistance is available for claimed commissions that are at least 30 days after the guest's departure and for reservations that are not more than 12 months past the guest's departure date. Please note the following limitations:

• Preferred Travel Group cannot facilitate invoice generation on behalf of a travel agent for a hotel.
• Preferred Travel Group does not issue commission payments. The Commission Help Desk is a service that provides assistance to agents for hotel payment of a commission. Any change in agency address is facilitated by contacting IATAN or CLIA; agents should contact their agency manager to liaise with IATAN or CLIA for updates.
• Preferred Travel Group cannot guarantee assistance with hotels that have left the Preferred Hotels & Resorts brand, changed ownership, filed for bankruptcy, or terminated operations.

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In some countries, hoteliers may ask an agent for an invoice before payment is rendered. Preferred Travel Group cannot facilitate invoice generation on behalf of a travel agent for a hotel. Please contact the hotel directly for clarification.

For U.S. agents, please ensure your W-9 information is up to date to avoid IRS-imposed withholding taxes. Hotels will not facilitate payment without a valid W-9 form. View more details here .

Preferred Travel Group cannot guarantee commission payment by hotels that have left the Preferred Hotels & Resorts brand, changed ownership, filed for bankruptcy, or terminated operations.

Streamline Your Commission Payments

Participating Preferred Travel Group properties use Onyx CenterSource to distribute commission payments worldwide. In addition, Onyx processes commissions for over 100 other hotel brands and 60,000 properties worldwide. If you would like to consolidate all of your commissions from all hotels participating with Onyx into one payment and one electronic file, you might be interested in the Onyx SurePay service. SurePay allows your agency to get weekly consolidated payments for all Onyx hotels in your preferred currency, accompanied by excellent customer support, online reporting, and electronic files documenting each payment. Click on this link for more information about SurePay and how you can sign up.

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The terms and expressions beginning with a capital letter will have, for the purposes of these Terms and Conditions of sale, the meaning given below. The definitions below have the same meaning whether used in the singular or plural.

“Customer” , refers to the User’s customer, the beneficiary of the Services.

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“User” , refers to any travel agent or travel professional who browses the Site, takes note of, and/or places an Order for one or more Services offered on the Site.

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Ordering Services is reserved for Users who have read the Terms and Conditions in their entirety and have accepted them by checking the box or clicking on the hypertext link provided for this purpose. Without this acceptance, continuing the Order process is technically impossible. Consequently, the User acknowledges, by the sole fact of placing an Order with GORDON BEDBANK, that they have read, accept without reservation, and are bound by these Terms and Conditions, to the exclusion of any other document and in particular any counter-proposals by the User not expressly accepted by GORDON BEDBANK, subject to the provisions applicable to Specific Conditions and Particular Contracts.

The present Terms and Conditions can only be modified by GORDON BEDBANK’s Particular Contracts. In the event of a conflict between the Terms and Conditions and the Particular Contracts of GORDON BEDBANK, the latter shall prevail. The Specific Conditions of the Service Providers are applicable to the offer and to the provision of the Services, as well as to any other document relating to the Services, in the same way as the Terms and Conditions. The acceptance of the Specific Conditions by the User occurs at the time of the Order. The User thereby acknowledges, by the sole fact of placing an Order with GORDON BEDBANK, that they have read, accept without reservation, and are bound by the Specific Conditions. GORDON BEDBANK reproduces the Specific Conditions as communicated to them by the Service Providers and can under no circumstances be held responsible for any dispute relating to the Specific Conditions. The Terms and Conditions are valid from April 1, 2010, and can be modified at any time, without notice, it being understood that such modifications will be applicable to subsequent Orders: the User must consult and accept them when placing the Order, to ensure they are aware of the provisions in force.

ARTICLE 2 – PURPOSE

On the Site, GORDON BEDBANK offers a platform for centralizing hotel references, descriptions, and availability. The Site constitutes a technical interface to inform the User of the Services available to their Customers directly or indirectly from the Service Providers and allows this User to reserve these Services. GORDON BEDBANK offers the User a tool allowing them to reserve the Service on behalf of their Customers. GORDON BEDBANK’s must ensure that this Order and payment ultimately reach the Service Provider, so that this Order, through GORDON BEDBANK, is accounted for and accepted by the Service Provider. This Order will be evidenced by issuing a voucher (see Article 3.2 Placement, modification, and cancellation of Orders, below). GORDON BEDBANK cannot be qualified under any circumstances as a travel agency as per the meaning of Law No. 92 -645 of July 13, 1992.

ARTICLE 3 – ORDERS

3.1. Capacity – Use of the Site

The function of the Site is to assist the User in finding Services and placing Orders they wish to make. The User must be legally capable of contracting and using this Site in accordance with the Terms and Conditions. GORDON BEDBANK provides a Username and password to log in to the Site. This password is used to reserve and cancel the Services online. It is strictly personal and confidential and sharing with other Users constitutes a violation of these Terms and Conditions. Except in the event of fraud, where it is their responsibility to provide proof, the User is financially responsible for the transactions they make on the Site, in particular concerning the use of their Username and password. They also guarantee at all times the veracity and accuracy of the information concerning them provided on the Site and/or to GORDON BEDBANK. In the event that any of this information turns out to be false, incomplete, or obsolete, in the event of fraudulent use of the Site or use in violation of these Terms and Conditions, GORDON BEDBANK reserves the right, without any compensation and without notice, to suspend or close the User’s account and to refuse them future access to all or part of the services offered by GORDON BEDBANK.

3.2. Placement, modification, and cancellation of Orders 

The GORDON BEDBANK reservation system is intended for Users and must be used exclusively for individual Customers. Orders are for a maximum of 6 people and 9 people for groups. The subdivision of groups into individual files will not be accepted. GORDON BEDBANK reserves the right to cancel Orders added to the system by a User if they appear to be for the reservation of groups rather than individual Customers, as well as Orders which appear to have the sole purpose of retaining rooms without a genuine intention to reserve. In any event, Orders are only confirmed and final after acceptance by GORDON BEDBANK and are subject to full payment and collection of the cost according to the conditions stipulated in Article 4.2 of the Terms and Conditions. The confirmation of the Order (its acceptance), which includes essential information such as the identification of the Service(s) ordered and the cost, is indicated to the User at the end of the ordering process and evidenced by a voucher, which will be given to the Service Provider as proof of placement of the Order. However, this Order will only become final after full payment and collection of the cost of the Service. All of the conditions for cancellation, possible rectification of Orders and/or reimbursement are available directly on the Site prior to ordering and mentioned on the Order confirmation. Subject to more favorable Specific Conditions offered by a Service Provider prior to ordering, any modification (change of departure or return date, destination, accommodation) or any cancellation by the User, entails, with the exception of force majeure, the payment and retention of 100% of the cost of the Service. All changes and cancellations should always be made through the Site. Access to the message by GORDON BEDBANK or by the Service Provider concerned is proof of timely receipt, modification, or cancellation. To be considered valid, cancellations must be made through the Site (using the ‘My Reservations’ tab) or by phone at 0820 202 297 (Monday to Friday 9:30 am to 6:30 pm local French time). In the event of reimbursement granted to the User, the sums previously paid will be the subject of a credit to be charged against the sums owed by the User to GORDON BEDBANK. Delay in travel prior to the stay by air, rail or land resulting in a failure to check in according to the circumstances provided for by the Specific Conditions, does not exempt the User from the financial cancellation conditions provided for in these Terms and Conditions. 

3.3. Evidence

It is expressly agreed that, except in the case of a manifest error on the part of GORDON BEDBANK, of which the User provides proof, the data stored in the information system of GORDON BEDBANK and/or its Service Providers has probative force as to the Orders placed by the User. Data on computers or electronic media constitute valid evidence and as such, are admissible under the same conditions and with the same probative force as any document drawn up, received, or kept in writing.

ARTICLE 4 – FINANCIAL CONDITIONS AND METHOD OF PAYMENT

4.1. Prices and Taxes

The descriptions of the Services presented on the Site are those of the Service Providers. They specify, for each Service, the elements included in the price. Prices are in euros. Prices are considered final upon confirmation of the Order. The prices of the Services are understood to include all taxes, fees and service costs relating thereto. The costs and service charges correspond to costs concerning the Services ordered by the User, borne by the Service Providers and in particular indirect taxes (VAT, other similar taxes) and other costs necessary for processing Users’ Orders. Certain taxes or additional costs (tourist tax, holiday tax, visa fees and/or tourist card, etc.) may be imposed by the authorities of certain States. They are not included in the price of the Services. These additional taxes are the responsibility of the User or the Customer and may have to be paid on-site. Unless expressly stated in the Specific Conditions, the prices of the Accommodation Services indicated on the Site are calculated according to the number of nights and not the number of full days. GORDON BEDBANK reserves the right to modify the cost of a service after confirmation of the Order only in the event of variations in taxes, VAT, or other factors outside its control. In addition, in general, and unless expressly stated otherwise in the Specific Conditions or the Particular Contract, the prices do not include expenses of a personal nature or ancillary to the service, such as insurance, excess baggage, vaccinations, laundry, telephone, drinks, room service, tips, excursions, use of sports facilities, and more generally any service not expressly included in the confirmation of the order. Customers must pay all the supplements they are liable for directly to the Service Provider. GORDON BEDBANK will in no case pay the Service Provider for the personal expenses of Customers. It is the User’s responsibility to draw the attention of their Customers to these conditions and items.

4.2. Payment of the cost

Payment of the cost of the Services purchased by the User must occur upon confirmation of the Order by GORDON BEDBANK. 

NB: performance of any Service will be subject to full payment and collection of the corresponding cost, subject to different stipulations in the Particular Contract. Unless otherwise stipulated in the Particular Contract, payments made on the Site are made either by direct debit or by credit card (cards from Visa, Eurocard/Mastercard or American Express networks are accepted) through the intermediary of a secure payment system. Regarding payments by credit card, as GORDON BEDBANK’s business concerns professionals, the 14-day cooling-off period does not apply to credit card payments.

Date of withdrawal of sums:

Non-refundable: the sum of the reservation is debited immediately at the time of reservation

• If the User saves their card details (creation of a token in a PCI DSS environment), we perform a pre-authorization of 1 euro at the time of reservation (to verify that the card is valid) and payment occurs at check-in
• If the card (token) is not saved, we pre-authorize the total amount at the time of reservation and payment occurs at check-in

In the event that the payment turns out to be irregular, incomplete, or non-existent, for a reason attributable to the User, the Order for the Services will be deemed to have not been confirmed, the resulting costs being the responsibility of the User, INFINITE HOTEL reserving the right to bring any action that may, if necessary, be taken against the User for compensation for the damages incurred.

ARTICLE 5 – USER’S OBLIGATIONS

5.1. Formalities

It is the User’s responsibility to carefully read and share with their Customer the administrative and/or health formalities necessary for the performance of the Service. The completion of and costs arising from these required legal, customs and health formalities, such as in particular passports, national identity cards, residence cards, parental authorizations, visas, medical certificates, and vaccination records are incumbent on the User or their Customer, depending on the situation.

5.2. Accommodation services

Possession of rooms: It is the User’s responsibility to ensure the Specific Conditions applicable to entering and leaving the rooms are observed, as well as their classification, and to transmit this information to the Customer.

Classification:  It is the User’s responsibility to verify the comfort level attributed to the hotels, which appears in the description provided by the Service Provider, which can be consulted on the Site. In addition, it is the User’s responsibility to inform their Customers when the classification is established with reference to local standards in the host country and may therefore differ from French standards.

Meals : It is the User’s responsibility to ensure the Specific Conditions relating to meals are observed, and to share this information with their Customers.

Local taxes : The User must confirm that no additional local tax is imposed by the authorities in the Customer’s destination (tourist tax, holiday tax, etc.) and that it is not to be paid on-site. Otherwise, these additional local taxes will be borne by the User or their Customer; GORDON BEDBANK cannot, in any event, be held liable.

5.3. Special conditions for children

NB: In some hotels, children share a bed or beds with the 2 adults.

On-site, at the request of customers, an additional bed may be provided, depending on availability in the hotels (a supplement may be requested on-site).

5.4. Location of the hotel

Distances are calculated as the crow flies between the hotel location and the tourist site/airport/city concerned. They do not necessarily reflect actual travel distance.

ARTICLE 6 – OBLIGATIONS OF GORDON BEDBANK

In all stages of the Ordering process (access to the Site, consultation, placing of an Order, reservation with the Service Provider, printing of the voucher, or other), GORDON BEDBANK is bound to the User, to the exclusion of any other party, by an obligation of means, both in the process of presenting the Service Provider’s offers and in the receipt and forwarding of reservations and the cost of the Services.

ARTICLE 7 – USER SERVICES AND COMPLAINTS

A telephone number, featured on the voucher, can be reached 24/7 in the case of emergency or any urgent problem at the destination. Examples: overbooking, the hotelier cannot find the reservation, the transfer operator is not at the meeting point, the quality of the services does not correspond to the services reserved, etc.

The User must send Complaints to GORDON BEDBANK by registered letter with acknowledgment of receipt within seven (7) days of the end of the stay.

ARTICLE 8 – GUARANTEES

8.1 Use of the Site

No guarantee is given to the User with regard to the absence of anomalies, errors, or bugs likely to affect browsing on the Site, or the implementation of any functionality available on the Site; correcting these anomalies, errors, or bugs; the absence of interruptions or breakdowns in the functioning of the Site; compatibility of the Site with specific equipment or a specific configuration. The hypertext links on the Site allowing the User to be referred to other websites are intended only to facilitate the User’s searches. In any case, the User declares that they are familiar with the characteristics and limits of their connection to the Internet, in particular technical performance, response times when visiting the Site, querying, or transferring data and the risks related to the security of communications. 

8.2 Presentation of the catalog

The responsibility of GORDON BEDBANK is limited to reproducing the information provided unless it can be shown that GORDON BEDBANK has deliberately made said information misleading. No guarantee is given as to the accuracy of the information posted online. In particular, no guarantee is given to the User as to the accuracy of videos, photos or illustrations giving the User only an overview of the Services offered.

No other guarantee is provided by GORDON BEDBANK to the User or to any other party concerning in particular the performance of the Service.

ARTICLE 9 – INTELLECTUAL PROPERTY

All parts of the Site, whether visual or audio, including the underlying technology, are protected by copyright, trademarks, patents, and database law. They are the exclusive property of GORDON BEDBANK and/or the Service Providers. Any use constitutes an infringement which may result in the civil and criminal liability of the author without prior written authorization by GORDON BEDBANK. In this regard, GORDON BEDBANK grants the User a right of reproduction consisting of printing and/or saving the data and information consulted. The User is prohibited from introducing, by any means whatsoever, data likely to modify or affect the content or presentation of the Site. Any hypertext link to the Site, regardless of the type of link, must be the subject of prior authorization by GORDON BEDBANK, acting where applicable in the name and on behalf of the Service Provider holding the right concerned.

 ARTICLE 10 – LIABILITY

10.1 Performance of the Service

GORDON BEDBANK cannot under any circumstance be held liable for any non-performance or improper performance of all or part of the Services provided, or for any damages to third parties, direct or indirect, commercial, or financial damages, resulting from the non-performance or improper performance of all or part of the Services provided.

10.2 Use of the Site

The User agrees to hold GORDON BEDBANK harmless from any liability for damages resulting from the use of the Site, regardless of the cause of said damages. Without limiting the scope of the other provisions in these Terms and Conditions, GORDON BEDBANK cannot, in particular, be held liable for damages resulting from the loss, alteration or fraudulent access to data, accidental transmission through the service or by email virus or other harmful elements, the attitude, conduct or behavior of a third party or another User. Under no circumstances will GORDON BEDBANK be liable for direct or indirect and/or immaterial, foreseeable, or unforeseeable damages (including loss of profits or of chance) arising from the supply and/or use or total or partial inability to use the features of the Site.

10.3 Force majeure

GORDON BEDBANK cannot be held responsible for the non-performance or late performance of its obligations if it is the direct or indirect consequence of an event of force majeure in particular, or of a cause or a situation beyond its reasonable control, subject to the provisions of Article 14. Without limiting the general nature of the foregoing, the situations in which GORDON BEDBANK cannot be held liable are as follows: force majeure, outbreak of hostilities, riots, disturbances of public order, acts of terrorism, revolution, acts by a government or official body (including, without limitation, refusal or revocation of a license or consent), fire, floods, lightning, explosions, fog or bad weather, interruption or breakdown of a public service (including, without limitation, electricity, gas, water or telecommunications), renovations undertaken by the Service Provider, strikes, lockouts or boycotts, embargoes, blockades. 

10.4 Limitation of liability

In any event, GORDON BEDBANK’s liability is strictly limited to the direct damages suffered by the User, to the exclusion of any other damages suffered by any other third party, including the Customer. With regard to the User, the damages may not exceed the price of the Service concerned.

ARTICLE 11 – TERMINATION

In the event of non-compliance by the User with any of the provisions in the present Terms and Conditions, GORDON BEDBANK reserves the right, without compensation and without notice, to terminate the User’s account, to delete the data and files appearing therein, to remove access to these data or files, or to prohibit the User from accessing all or part of GORDON BEDBANK’s services, without prejudice to any common law actions that may be open to GORDON BEDBANK.

GORDON BEDBANK reserves the right, without compensation and without notice, to modify or suspend the service, temporarily or permanently. The User acknowledges that GORDON BEDBANK cannot be held responsible for any modification or suspension of the service.

ARTICLE 12 – CONFIDENTIALITY

GORDON BEDBANK and the User agree to treat as strictly confidential all information, of whatever nature and on whatever medium, communicated by one of the parties to the other in the course of performing the Order-taking service subject to these Terms and Conditions, with the exception of information in respect of which the party receiving it can provide proof: that it was lawfully in their possession before receiving the information from the other party; or that the information was, on the date of signature of these Terms and Conditions or subsequently, in the public domain; or that the information was communicated to them by a third party in good faith, without that third party having required a confidentiality undertaking in respect of the information. Each of the parties undertakes to take all measures to ensure compliance with this confidentiality obligation and refrain from disclosing to any natural or legal person, either directly or indirectly, the confidential information of which they become aware in the context of these Terms and Conditions and/or to reproduce and or use this information on their own account or on account of third parties, for purposes other than the performance of these Terms and Conditions. Each of the parties undertakes to share the confidential information received only to members of its staff responsible for contributing to the performance of the Terms and Conditions, who have been informed of the confidential nature of this information. The commitments entered into by the parties within the framework of this article will survive the expiration of these Terms and Conditions for a period of 2 years.

ARTICLE 13 – PROCESSING OF PERSONAL DATA

13.1. Order processing

Information and personal data relating to the User (“Personal Data”) is processed by GORDON BEDBANK as data controller within the meaning of the GDPR (European Regulation No. 2016/679 of April 27, 2016), and its partners and service providers as subcontractors, strictly limited to the marketing of its services and/or management of the Order(s) placed by the User on the website of the company (hereinafter the “Site”).

The data is processed and hosted in France following secure protocols. The exclusive purpose of data processing is:

– Performance and management of the reserved service – improvement in the quality of service (personalized offers, tackling fraud, identification of defects, improvement of customer knowledge through anonymized statistical analysis) – marketing communications

The legal basis for this processing is based on the User’s contractual relationship with GORDON BEDBANK or on the User’s consent relating to commercial prospecting.

13.2. Data collected

GORDON BEDBANK collects the following data:

– Personal data input by the User when creating their customer account on the Site. This information is mandatory for the reservation and management of the services purchased; the non-provision of this data may result in the inability to provide the services.

– Personal data concerning the services reserved and related invoicing. This information is mandatory and relevant for the provision of services.

13.3. Data transfer

Your personal data is transferred to our partners in the European Union or outside the Union, in Order to ensure the proper performance of the service reserved on the Site and monitoring of the commercial relationship, in particular:

– To hotels

– To our payment service provider offering remote payment

– With your consent, to service providers involved in our marketing communications

13.4. Retention

Your personal data is kept for the period appropriate to each processing operation and by exception, for a period of 5 years corresponding to the statute of limitations under common law for claims and to meet legal or regulatory obligations.

13.5. Users’ rights

The User has the right to:

– Request access to their data

– Rectification of inaccurate data

– Deletion (right to be forgotten)

– Limitation of processing

– Opposition to the processing of their information and personal data. In such a case, the User is informed that, as a consequence of the deletion of their Personal Data, all, or part of the services for which this information is necessary, in the context of the use of the Site, will no longer be accessible, without GORDON BEDBANK and/or the User’s employer being liable.

– Data portability on a machine-readable medium

– Withdrawal of their consent at any time for collection based on this consent, which can be exercised by contacting GORDON BEDBANK, 82 rue Henri Farman, 92130 Issy-Les-Moulineaux France and/or at the email address [email protected], accompanying this request with proof of identity.

13.6. Contact

The User has the right to appeal against the processing of their data to the Commission Nationale Informatique et Libertés.

ARTICLE 14 – USE OF COOKIES

In Order to provide the most optimal User experience, we measure and analyze the number of pages viewed, the number of visits, visitor activity and frequency of return. To this end, we use “cookie” technology. A cookie does not allow us to identify the User, it records information relating to the navigation of the visitor’s computer on our site (the pages visited, the date and time of the visit, etc.) that we will be able to read during your future consultations. The data collected by cookies is strictly intended for internal use and is never transferred to third parties. The User can deactivate the cookies stored on their device at any time. To do this, they must select the appropriate settings in their browser. This deactivation will prevent access to certain features of the site. 

The cookies we use:

– Technical cookies: these cookies allow the User to navigate the site. These cookies are essential for the optimal functioning of the site. If the User decides to deactivate these cookies, some features of the site will be inaccessible.

– Statistics cookies: these cookies allow us to study User behavior on the Site (in particular the number of visits, the number of pages viewed, visitor activity) using the Google Analytics analysis tool.

Cookie management:

The links below explain the process for blocking cookies on Chrome, Firefox, Safari & Internet Explorer browsers. 

FIREFOX: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox  

CHROME: https://support.google.com/chrome/answer/95647?co=GENIE.Platform=Desktop&hl=en  

INTERNET EXPLORER: https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d

SAFARI: https://support.apple.com/en-ie/guide/safari/sfri11471/mac

ARTICLE 15 – GENERAL PROVISIONS

The fact that GORDON BEDBANK does not, at a given time, avail itself of one of the provisions of the Terms and Conditions shall not be interpreted as a waiver by GORDON BEDBANK of its right to do so at a later date. If one of the provisions of the Terms and Conditions is declared null and void, it shall be deemed unwritten, without affecting the validity of the other provisions, unless the provision declared null, and void was essential and decisive. Any case of force majeure making it impossible to perform the Service, including the interruption of telecommunications, strikes by carriers, hoteliers, or air traffic controllers, removes the obligations on GORDON BEDBANK, as affected by the case of force majeure. Services not performed due to force majeure give rise to reimbursement.

ARTICLE 16 – APPLICABLE LAW AND COMPETENT JURISDICTION

These Terms and Conditions, and more generally the Particular Contract that the User concludes with GORDON BEDBANK, is subject to French law. Any dispute relating to the interpretation and/or execution falls under the jurisdiction of the Commercial Court of Paris.

ARTICLE 17 – RELOCATION

In the event of force majeure, the hotel reserves the right to have the Customer fully or partially accommodated in a hotel of an equivalent category for services of the same nature, all of the costs involved in the transfer remaining the responsibility of the chosen hotel.

• HONEYMOON SERVICES
• FREE HONEYMOON REGISTRY
• VIRTUAL HONEYMOONS
• DESTINATION WEDDING SERVICES
• FREE WEDDING WEBSITE
• WEDDING DATE AVAILABILITY CALENDAR
• LEISURE GROUP TRAVEL
• EUROPEAN ADVENTURES
• GROUP TRIPS
• TRAVEL LINKS

Cindy Lorenz is the owner of Infinite Journeys Travel, a travel consulting company. Infinite Journeys services all types of travel including honeymoons, destination weddings, group and leisure travel. Cindy is an experienced agent that has been in the field since 1990. Throughout her nearly 3 decades in the industry, she has worked in six agencies, trained in all things travel and became a Certified Sandals Specialist and a AMResorts Master Agent. In 2009 Cindy opened her own agency which she runs with several independent contractors allowing her and her company to easily service her clients all over the world.

One of the primary reasons behind Cindy’s success is that she has a passion for helping people turn their travel dreams into realities. She also believes that travel is more affordable to many people than they actually think. As a result she works hard to ensure every client is able to find a travel plan that fits their budget. What’s more is that Infinite Journeys offers an interest free payment plan so that travelers can work towards their travel dreams without stressing over how to pay for it.

Where some people rely on the internet to book their travel and learn about their destinations, travlers who work with Cindy know that she provides updates and details the online travel sites simply can’t keep up with. For example, Cindy stays up to date on things like renovations, hotel openings and closings, airline strikes and mergers as well as other inconveniences that a traveler might face. Cindy believes every traveler deserves to have a wonderful vacation with no inconveniences and because of this she immerses herself in travel news and passes that knowledge onto her clients so that they will never arrive at a destination to find unwelcome surprises.

When Cindy isn’t booking trips for clients she is indulging in her passion for photography. If you follow her on Facebook you will see that she takes pictures of every resort she stays at. She has amassed more than sixty resort albums on her page and loves sharing these images with her clients, especially when they are trying to decide which resort to say at for their own vacations. Thanks to her constant training

and keeping her ear to the ground on all things travel Cindy and Infinite Journeys are able to provide quality travel consultant services that far surpass the competition. Travelers can feel comfortable knowing that when they work with Infinite Journeys, they are in exceptionally capable hands.

Whether your group is big or small, Cindy and her team can handle it all. In fact, her largest group that she coordinated was for 160 people! So, if your family, group, significant other or even just you want to head to the Caribbean, Hawaii, Mexico or some other amazing destination, call Infinite Journeys Travel .

Meet Mykala

Mykala Aldergate ~ Leisure Travel Consultant

Specializing in All-Inclusive vacations to Caribbean/Mexico

[email protected]

• Saint Petersburg
• Golden Ring
• Moscow tours
• Siberia and Arctics
• North Caucasus
• Guided tours
• Tour packages
• Tips for tourists travelling to Russia
• Useful apps to download
• Visa and registration
• Restaurants and bars
• Packing tips
• Transport in Moscow

Visit Moscow Tours

Saint Petersburg - Karelia 9 days - 8 nights

Moscow - Saint Petersburg tour package 8 days/7 nights

Moscow - saint petersburg 5 days/4 nights.

Moscow - Saint Petersburg 6 days/5 nights

Sochi tour 8 days/7 nights

Altai tour package 11 days/10 nights

Murmansk 4 days/3 nights

Happy New Year tour package- best price 8 days/7 nights

Baikal tour package 7 days/6 nights

Christmas tour package- best price 5 days/4 nights

Moscow tour package 4 days/3 nights.

Special Winter Edition Tour 8 days/7 nights

Saint Peterburg tour package 4 days/3 nights

Moscow-Kazan-Saint Petersburg 9 days/8 nights

Moscow-Suzdal-Saint Petersburg 9 days/8 nights

Moscow-Saint Peterburg tour package 8 days/7 nights BEST DEAL (15th of MAY-22d of MAY only)

Moscow-sochi tour package 6 days/5 nights.

Moscow - Velikiy Novgorod - Saint Petersburg tour package 9 days/8 nights

Moscow-Saint Petersburg-Baikal lake 14 days/13 nights

Moscow-Saint Petersburg-Sochi tour package 10 days/9 nights

Moscow-Altai tour package 14 days/13 nights

Moscow-Murmansk-Saint Petersburg 11 days/10 nights

Saint Petersburg - Karelia 8 days/7 nights

Moscow tour package 5 days/4 nights including tank riding and Stalin Bunker visit

Moscow-Saint Petersburg tour package 7 days/6 nights including tank riding and Stalin Bunker visit

Magic Ice of Baikal Lake - 7 days / 6 nights

SPA tour package Grozny (Chechnya) 4 days - 3 nights

Hiking tour package Dagestan 5 days - 4 nights

Suzdal and Vladimir Tour

Moscow Kremlin Tour

River Cruise Tour

Driving Tour around Saint Petersburg

Peterhof Tour

Moscow Driving Tour

Moscow in 1 Day (Walking tour)

Welcome to visit moscow tours.

We provide authentic, informative and memorable tour packages and city tours, at very competitive prices. Visit Moscow Tours are available not only in Moscow, but also in other cities: Saint Petersburg, Kazan, Suzdal and Sergiev Posad.  We also organise customised individual programs tailored just for you.

Our guests come in large groups, small private groups, as couples or as single travellers. We take care of and treat our guests with respect in a friendly and warm family environment. We show people our beautiful cities with passion and deep knowledge of their history, culture and traditions.

Our guides are extremely hospitable, helpful and well-informed. They are simply the best because only by providing the best services can we make the world fall in love with Russia. And we are very happy when our guests say that they will definitely come back to Russia and that they will tell all their friends how great Russia is! That is what inspires us to put even more dedication and hard work into our tours, knowing that what we do is positive and meaningful.

Our classic tours include tours of Moscow and Saint Petersburg, two main Russian cities.

Moscow is a big and busy  megalopolis and Russia’s capital city, where more than 12 million people live and work. Our capital city is happening place; it is mysterious, elegant, luxurious, fashionable, clean and bright, with its unique legends, traditions and events. It is with great pride that we show the Red Square and the Kremlin, our Underground and Tretyakovskaya Gallery, among other stunning attractions.

Saint Petersburg is our second capital,  the second largest city in the Russian Federation. This wonderful city has a strong and lively aristocratic spirit, uniquely Russian royal architecture, magnificent museums and theatres. Saint Petersburg bears the royal heritage of Russia, which can be felt in its air, its streets, parks, monuments, museums and citizens.  In Saint Petersburg tours, we will take you to the Hermitage, Peter and Paul Fortress, Faberge Museum and Orthodox Cathedrals. We’re sure you will love it!

If you have a few more days to spare, venture into the dreamy Russian countryside in Suzdal or Sergiev Posad. Suzdal is a small town with a population of about ten thousand people, situated on less than 15 square kilometres. This tiny area is home to 53 historic cathedrals, five monasteries and a kremlin. Church domes are visible like mushrooms from anywhere and everywhere in the town like in a fairy tale. No wonder Suzdal is called the ‘Town Museum”.  It is definitely worth visiting!

Just try any of Visit Moscow Tours’ tour packages or any individual city tour, and we promise that you will want to come back to Russia again.  Russia is huge with countless amazing places to visit. There are so many unique experiences to be had and energies to be felt that one tour is definitely not enough to explore this vast land. It is also a very safe destination to travel, and we have a tradition of warm hospitality. Our people adore and take care of visitors as our own guests, and even if they do not know your language very well, they still try to be helpful and hospitable.

Our guides will show you the most interesting attractions and historical places, taking you on a journey to the past to enjoy stories of medieval times, the Romanov monarchy, the Soviet Era. And of course, we will show you the contemporary life of our country through authentic local experiences.

We look forward to meeting you soon!