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Carry-On Allowance

First and Business class passengers are allowed two carry-ons. Economy class and Premium Economy class passengers are permitted one carry-on. Assistive devices and outer garments do not count as personal items. All carry-on luggage must fit in the overhead bin or under the seat in front of you and adhere to the following requirements:

• Maximum Dimensions of Carry-on Luggage: 55cm x 40cm x 23cm / 22in x 16in x 9in (length x width x height)
• Maximum Weight of Carry-on Luggage: 8 Kg/18 lb

For more information, please consult Lufthansa's Carry-on baggage information page.

REMINDER: Bulkhead seats do not have underseat storage during take-off and landing. Read Bulkheads Explained

Checked Baggage Allowance

Intercontinental flights

The following basic regulations apply for the free baggage allowance on all intercontinental flights operated by Lufthansa:

• Economy Class: 1 bag up to 23 kg (50 lb)
• Premium Economy Class: 2 bags up to 23 kg (50 lb) each
• Business Class: 2 bags up to 32 kg (70 lb) each
• First Class: 3 bags up to 32 kg (70 lb) each

Free baggage allowance for status customers on intercontinental flights

If you are traveling on Lufthansa's "Economy Light" product, you are allowed one piece of carry-on baggage. This fare includes no free baggage allowance, however, a piece of checked baggage can be added to your booking for a fee.

Frequent Traveller

• Economy Class: 2 bags up to 23 kg (50 lb)

Senator / HON Circle Member / Star Alliance Gold member

• Premium Economy Class: 3 bags up to 23 kg (50 lb) each
• Business Class: 3 bags up to 32 kg (70 lb) each
• First Class: 4 bags up to 32 kg (70 lb) each
• Additional sports bag: + 1 golf bag

European flights

For flights within Europe the free baggage rules are determined by the new Europe fare options:

• Economy Light: 1 piece of carry-on baggage up to 8 kg only
• Economy Classic / Flex: 1 piece of carry-on baggage up to 8 kg; 1 bag up to 23 kg
• Business Class: 2 pieces of carry-on baggage up to 8 kg; 2 bags up 32 kg
• Economy Class Light: Carry-on baggage only
• Economy Class Classic: 2 bags up to 23 kg (50 lb)
• Economy Class Flex: Flex: 2 bags up to 23 kg (50 lb)
• Business Class: 2 bags up to 32 kg. (70 lb)

Free baggage dimensions

The maximum size per piece of baggage, regardless of class, is 158 cm (width + height + depth). Items of baggage that are larger or heavier than the permitted dimensions and weight or that are additional to the free baggage allowance will be carried as excess baggage for a flat fee. Items that weigh more than 32 kg will be transported by air freight for a charge.

For more information on baggage allowances for specific routes, visit Lufthansa's baggage site .

Additionally, Lufthansa allows for the free transport of a pushchair or baby basket. Disabled passengers are allowed free transport of two wheelchairs or other mobility aids in addition to their free baggage allowance.

Overweight Baggage Fees

Heavier than free baggage allowance (24 – 32 kg): 50 € / USD 70 within Europe / between third countries and 100 € / USD 150 on intercontinental flights

Excess and Oversize Baggage Fees

Economy and Premium Economy Class

Larger than free baggage allowance (from 159 cm): 100 € / USD 150 within Europe / between third countries and 200 € / USD 300 on intercontinental flights

Larger and heavier than free baggage allowance (24 – 32 kg and from 159 cm): 150 € / USD 220 within Europe / between third countries and 300 € / USD 450 on intercontinental flights.

Business and First Class

Larger than free baggage allowance (from 159 cm): 100 € / USD 150 within Europe / between third countries and 200 € / USD 300 on intercontinental flights.

Sports Equipment

Sports baggage is carried free of charge as part of your permitted free baggage allowance.

Sports baggage must be registered up to 24 hours before departure via the reservation hotline.

In addition to your free baggage allowance, you may take one piece of ski or snowboarding equipment free of charge on your Lufthansa flight. The maximum weight of an additional piece of ski or snowboarding equipment must be within the weight limits of the travel class you have booked. Please note that this rule only applies to flights operated by Lufthansa.

Because of limited capacities and differing rules on partner airlines, Lufthansa cannot guarantee when you book that your ski baggage will be accepted in every case. Please register your ski bag up to 24 hours before departure via the reservation hotline, regardless of whether your ski bag is within your free baggage allowance or is being checked in as excess baggage.

CPAP Devices:

Lufthansa will accept assistive devices with batteries as checked baggage as well as inside the cabin. Assistive devices with batteries include CPAP machines. Lufthansa will allow qualified individuals with a disability who are using FAA approved personal respirators/ventilators to bring their equipment, including non-spillable batteries, onboard the aircraft. You must have sufficient battery power for 150% of the maximum flight duration.

SeatGuru was created to help travelers choose the best seats and in-flight amenities.

Hallo, wie können wir Ihnen helfen?

Frequent traveller – ihr aufstieg in die welt der vielflieger.

Als Frequent Traveller  genießen Sie Vorteile , die Ihnen das Reisen angenehmer gestalten. Sowohl bei den Airlines der Lufthansa Group und den mitherausgebenden Miles & More Airline-Partnern als auch bei den Star Alliance Airlines.

So werden Sie Frequent Traveller

Um den Frequent Traveller Status zu erreichen oder zu verlängern, benötigen Sie mindestens  650 Points   und 325 Qualifying Points   innerhalb eines Kalenderjahres. Ihren aktuellen Fortschritt können Sie jederzeit im Statusbereich  in Ihrem Miles & More Konto  einsehen.

Eine einfache Sammellogik sorgt dafür, dass Sie direkt auf einen Blick sehen, wie viele Points und Qualifying Points Sie für einen Flug erhalten. So wird Ihr Weg zum Frequent Traveller ganz transparent.

Sammeln einfach gemacht: So funktioniert’s

Die wichtigsten Privilegien für Frequent Traveller

Frequent traveller statuskarte und kofferanhänger.

Mit der Ernennung zum Frequent Traveller erhalten Sie eine silberne Statuskarte, die für mindestens 1 Jahre gültig ist, sowie einen hochwertigen Kofferanhänger in Statusfarbe.

Business Class Check-in

Unabhängig von Ihrer gebuchten Reiseklasse können Sie auf Linienflügen mit den Miles & More Airline-Partnern die Check-in Counter der Business Class benutzen. Bitte beachten Sie dabei die Check-in Deadlines Ihrer gewählten Reiseklasse.

Zutritt zur Business Lounge

Entspannen Sie vor Ihrem Abflug unter anderem in den Austrian Business Lounges, den Brussels Airlines Lounges, den exklusiven Lufthansa Business Lounges und den SWISS Business Class Lounges.

Mehr erfahren

Erhöhte Freigepäckmenge

Mit einem Vielflieger-Status dürfen Sie bei vielen Fluggesellschaften mit mehr Gepäck fliegen. Genauere Angaben zu den Gepäckbestimmungen entnehmen Sie bitte den Informationen Ihrer Fluggesellschaft.

Unbegrenzte Meilengültigkeit

Für die Dauer der Statuszugehörigkeit verfallen Ihre Meilen nicht – so können Sie diese für große Ziele sparen.

Weitere Vorteile für Frequent Traveller

Zusätzliche meilen für jeden flug.

Sie erhalten bei bestimmten Airline-Partnern bis zu 50% mehr Meilen, die Sie für attraktive Prämien einlösen können.

Erhöhte Wartelistenpriorität

Dritthöchste Wartelistenpriorität auf allen von Star Alliance durchgeführten Flügen. Dies gilt nicht für Upgrades und Prämienflüge.

Star Alliance Silver Status

Genießen Sie Statusprivilegien auch auf allen Flügen der Star Alliance Fluggesellschaften. Mehr erfahren

Extra Benefits

Sie erhalten bei Erreichen einer bestimmten Anzahl von Qualifying Points pro Kalenderjahr automatisch zusätzliche Vorteile wie Upgrade Voucher oder Meilentausch.

Service-Hotline

Für Frequent Traveller haben wir in vielen Ländern eine spezielle Hotline eingerichtet. Für alle Fragen, Prämienbuchungen, Kritik oder Anregungen stehen wir gerne zur Verfügung. Hilfe & Kontakt

Status Events

Als Statuskund:in mit mehr als 10.000 Qualifying Points erhalten Sie exklusive Angebote zu Top-Veranstaltungen, den Status Events.

Alle Status im Vergleich

Vergleichen Sie alle Privilegien und Vorteile der drei Vielfliegerstatus: Frequent Traveller, Senator und HON Circle Member.

Zur Übersicht

Häufige Fragen

In Ihrer Region stehen relevante Angebote für Sie zur Auswahl. Leider liegen diese teilweise auf Englisch und nicht in Ihrer ausgewählten Sprache vor. Weitere Funktionen und Informationen können Sie selbstverständlich in Ihrer gewohnten Sprache nutzen.

Ultimate guide to earning and redeeming Lufthansa Miles & More miles

Update: Some offers mentioned below are no longer available. View the current offers here .

Lufthansa Group has grown a ton in recent years. We've seen the group buy up a number of European airlines, all while continuing to expand the Lufthansa route network from its hubs in Frankfurt (FRA) and Munich (MUC). One thing you may not know about Lufthansa is that its Miles & More loyalty program is actually used by a number of different airlines around Europe, some of which aren't in the Star Alliance.

Additionally, the loyalty program has some interesting sweet spots that make it worth taking a closer look at if you're based in Europe. Plus, U.S. based flyers that frequently fly to Europe on Lufthansa or another Lufthansa Group airline may find more use in earning Miles & More miles than United or another Star Alliance partner.

If you find yourself curious about the Miles & More program, you're in the right place. Here, we'll run you through everything you need to know about Miles & More, starting with elite status and partner airlines, then moving to earning and redeeming points.

Let's get started.

Program Overview

Miles & More is owned by Lufthansa Group, but it's used as the primary loyalty program for a number of different airlines throughout Europe. Other airlines that use Miles & More as their primary loyalty program include:

• Air Dolomiti
• Austrian Airlines
• Brussels Airlines
• Croatia Airlines
• LOT Polish Airlines

Many of these airlines are either entirely owned by Lufthansa Group or have previously been partially or wholly owned by the group. However, some airlines — namely LOT Polish and Croatia Airlines — have never been affiliated with Lufthansa Group but still opt to use Miles & More as a loyalty program.

Miles & More elite status tiers and benefits

Like most airline loyalty programs, Miles & More offers a variety of different elite status tiers that offer elevated mileage earnings and benefits like lounge access, upgrades and fast track security. In the case of Miles & More, there are three different status tiers: Frequent Traveller, Senator and HON Circle.

Earning Miles & More elite status

Frequent Traveller and Senator status are earned after you accrue 35,000 and 100,000 status miles, respectively, in a calendar year. These are earned by flying on Miles & More airlines (excluding Condor) and Star Alliance airline partners. Additionally, you can earn Frequent Traveller status by flying 30 flights on Miles & More airlines (excluding Condor).

Top-tier Hon Circle status is earned by accruing 600,000 Hon Circle miles over the course of two consecutive calendar years. You can only earn these miles by flying first or business class fares on Miles & More airlines (excluding Condor), and when taking the Lufthansa Express Rail in Germany and Airtrain in Switzerland.

For reference, Hon Circle miles are the same as status qualifying miles, except they're restricted to first and business class. Here's a quick overview of how to earn qualifying miles on all Miles & More airlines.

It's true that you need to fly a lot to earn Hon Circle status, but the good news is that Miles & More awards bonus Hon Circle miles when flying premium cabins. Business travelers who book full-fare, intercontinental business class have the easiest route to Hon Circle status; these earn 2 Hon Circle qualifying miles per mile flown, so a 7,680-mile round-trip flight from New York-JFK to Frankfurt (FRA) would earn 15,360 Hon Circle miles.

On the other hand, flights within Germany and Europe earn miles at a fixed rate. For example, despite a flight from Frankfurt (FRA) to Berlin (TXL) clocking in at just 267 miles one-way, you'd earn 500 qualifying miles each way in discounted P fare business class. The same goes for all other German domestic routes on Lufthansa, Swiss domestic routes in Switzerland, etc.

Intra-Europe flights earn a slightly more miles, especially when flying in business class. For example, let's say you're flying from Frankfurt (FRA) to Oslo (OSL). A business class P fare would earn 750 qualifying miles. However, if you booked in a higher fare class, you'd earn a whopping 2,000 qualifying miles. Not bad for a flight distance of just 686 miles!

So in the end, HON Circle status is for flyers that fly Lufthansa exclusively and in premium cabins. As you'd expect, this is generally business travelers with lots of international travel. You could earn HON Circle status by flying 100,000 miles per year in paid first class, 150,000 miles per year in full-fare business class or a mixture of these with domestic European flying.

Related: Credit cards that can help you earn airline elite status

Crediting flights on Star Alliance partners to Lufthansa Miles & More counts towards elite status. The number of miles you'll earn varies by airline partner, the length of your flight and your fare class.

To calculate how many miles you'll earn, find your partner on the Miles & More website and take a look at the earning chart to find the earning rate. Then, multiply the distance of your flight (in miles) by the earning rate for your fare class. In the case of a Z fare United business class ticket from Chicago-O'Hare (ORD) to London-Heathrow (LHR), you'd earn 5,910 miles. The flight is 3,940 miles and you earn 1.5 qualifying miles per mile flown.

Qualifying requirements are changing in 2022

Miles & More is changing status requirements in 2022 . So while you'll earn status for 2021 and 2022 using the metrics above, earning status for the 2023 calendar year in 2022 is based on the number of Points and Qualifying Points you earn. Points are earned on Star Alliance partner airlines, while Qualifying Points are earned on Miles & More airlines.

The number of Points and Qualifying points you'll earn is based on your class of service and whether you're flying within Europe or on an intercontinental flight. Fare class is no longer a factor, so discount fares will earn the same as full-fare tickets. The chart above shows how many Qualifying Points and Points you'll earn for each type of ticket.

Each status tier requires a different amount of Points or Qualifying Points to qualify. In the case of Frequent Traveller and Senator status, you need to earn 160 and 480 Points, respectively. Half of those can be Qualifying Points earned on partner airlines. HON Circle requires 1,500 Points over the course of a single year to qualify, but they can now be earned in economy and premium economy.

Further, members can earn additional perks after hitting specific thresholds. For example, Senator members will earn two eVouchers (valid for one-class upgrades) when they reach 700 qualifying points, and 15,000 award miles after reaching 1,000 qualifying points.

Overall, I think these changes are a good thing. They make status earning much easier to understand, and opens HON Circle status up to those that frequently fly in economy class for work and pleasure. Regardless, though, you'll still need to fly on Miles & More airlines a lot to earn HON Circle.

Related: Complete guide to airline elite status during the coronavirus outbreak

Miles & More elite status benefits

Earning Lufthansa status isn't easy, but each of the status tiers come with interesting benefits. In fact, top-tier HON Circle status comes with some of the most premium perks of all airline statuses — here's a look at each of the tier's respective benefits.

Frequent Traveller

Frequent Traveller is the lowest tier of Miles & More status, but it still has some solid benefits. You'll have access to Lufthansa Business Class lounges when flying on Lufthansa Group and Star Alliance carriers. You're also eligible for business class check-in, one extra checked bag, and other Star Alliance Silver benefits.

Further, you'll also earn 50% more redeemable miles and 25% more status and HON Circle qualifying miles on all paid tickets. This applies to all flights you credit to Miles & More, including flights booked on Star Alliance carriers like United.

These benefits are surprisingly rich for low-tier elite status. Just keep in mind that you can only access Lufthansa Business Class lounges, not Star Alliance partner lounges like United Clubs or the Air Canada Maple Leaf lounges. This is because Frequent Traveller includes Star Alliance Silver benefits, not Star Alliance Gold.

Senator offers even more benefits for frequent flyers. You're eligible for access to Lufthansa Senator lounge as well as all Star Alliance partner lounges when flying on a Star Alliance carrier. This includes domestic U.S. United Club access when flying United Airlines, so long as you add your Miles & More number to your ticket.

Further, you can access first class check-in, receive two extra checked bags, and two eVouchers that you can use for a one-class upgrade. You can use one eVoucher for an upgrade within a single region or two vouchers for an intercontinental one-class upgrade. As an example, upgrading from premium economy to business on a transatlantic flight requires two eVouchers.

Another great perk of Senator status is access to Companion Awards. This lets you add a companion to all award tickets at a 50% mileage discount. This applies when flying award tickets on Austrian Airlines, Lufthansa, SWISS, Air Dolomiti, Eurowings, Luxair, LOT Polish Airlines, Brussels Airlines and Croatia Airlines.

Miles & More Senator status also gives you access to other Star Alliance Gold benefits like preferred baggage handling, priority boarding on Star Alliance partners and other various perks. Like Frequent Traveller, you'll earn 50% more award miles and 25% more status qualifying miles on all flights.

HON Circle is the cream of the crop when it comes to Miles & More status. It includes all Senator status benefits mentioned in the last section, but also includes First Class Terminal access at Frankfurt (FRA) on all Miles & More flights regardless of the class of service. This is a huge perk as the terminal is a dedicated space for first-class and HON Circle travelers, with upgraded lounges and more.

Plus, you're eligible for a limousine transfer on flights operated by Air Dolomiti, Austrian Airlines, LOT Polish Airlines, Lufthansa and SWISS. Where applicable, a limousine will pick you up from the plane, drop you off at the lounge and then drive you back to your flight. This is generally reserved for first-class passengers, so it's a treat to experience on all flights.

You'll also receive six upgrade eVouchers, which can be used in the same way that Senator members can use certificates.

Earning with Miles & More

Miles & More miles are significantly harder to earn than other airline miles. The loyalty program doesn't have transfer partners and cannot transfer in from hotel loyalty programs like Marriott Bonvoy. But that doesn't mean they're impossible to earn — here are all the best ways.

Earn by flying on Miles & More and Star Alliance carriers

You can earn Miles & More miles by flying on Miles & More and Star Alliance airlines. Tickets booked with a Miles & More member airline — like Lufthansa and Swiss — will earn miles based on fare cost. If you're traveling on a Star Alliance partner flight that's not ticketed by a Miles & More airline, you'll earn miles based on distance flown. On multi-airline itineraries that include a Miles & More member, you'll earn miles based on fare cost.

For example, say you book a round-trip ticket from Chicago-O'Hare (ORD) to Frankfurt (FRA) through the Lufthansa website, with one leg operated by Lufthansa and the other by United. You'll earn miles based on spend. Miles & More awards 4 points per Euro spent on these tickets (excluding taxes). If you have elite status, you'll earn 6 points per Euro spent.

On the other hand, you'll earn miles based on distance flown if you're flying on a Star Alliance partner flight that's not ticketed by a Miles & More airline. For example, if you're flying on a Singapore Airlines flight booked with Singapore Airlines over the phone or a United Airlines flight booked through United.com.

The number of miles earned depend on the length of your flight and your booking class. Simply find your partner airline on the Miles & More website, look at the chart underneath the "Status miles / Booking class system" header. Then, find the fare class of your ticket in the chart and multiply the number under the Miles column to see how many miles you'll earn.

For example, a South African Airways fin M fare economy class would earn 790 miles on a flight between Cape Town (CPT) and Johannesburg (JNB). This is because the flight is 790 miles one-way and M fares earn 1x the distance flown.

Related: The best websites for searching Star Alliance award availability

Spend on a Miles & More credit card

In the U.S., Lufthansa and Miles & More offers a cobranded credit card issued by Barclay's called the Miles & More World Elite Mastercard . You can use this card to earn Miles & More miles on all of your purchases and it includes some added benefits, like two Lufthansa Business Class Lounge passes and an annual companion ticket.

Further, the card has a welcome bonus that usually hovers around 50,000 Miles & More points after you spend $3,000 in the first three months of account opening. Plus, you'll earn 2 miles per dollar spent on Miles & More ticket purchases and 1 mile per dollar everywhere else.

This card has an $89 annual fee and can be a good option for those set on earning Miles & More miles. However, if you frequently fly on other airlines, you may want to consider the Chase Sapphire Preferred® Card instead. This card earns 2x Ultimate Rewards points on travel purchases, and the points can be transferred to airlines like United, Singapore Airlines and others. TPG values these points at 2 cents per point, 0.6 cents higher than Miles & More points.

The information for the Miles & More World Elite Mastercard has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

Book hotel rooms and rental cars

You can also earn Miles & More miles when you book hotel rooms with the Miles & More hotel booking platform. You'll earn a minimum of 1,000 miles per night and more expensive hotels generally earn more points. Just note that you generally won't be able to earn hotel points or use hotel elite status benefits on these bookings, since you're booking through an Online Travel Agency (OTA). However, many boutique and independent hotels are listed on the Miles & More portal, so it may be worthwhile to use it to book hotels that you wouldn't otherwise earn points with.

You can also book rental cars through the portal, but you may not be able to use car rental status benefits or earn rental car status. As always, make sure to wage whether earning Miles & More points outweigh these possible exclusions.

One thing to keep in mind: always cross-check hotel and rental car prices when using the Miles & More hotel portal. While the prices are usually comparable to booking direct, sometimes the price can vary. Additionally, all prices are listed in euros, so make sure to use a card that doesn't charge foreign transaction fees .

Related: How to save on rental cars

Redeeming with Miles & More

We generally recommend redeeming your Miles & More miles for award travel. While you can redeem for merchandise, hotels and gift cards, this isn't recommended as you'll get a much lower redemption value than for flights.

Here's how to redeem for flights as well and a list of some of my favorite Miles & More redemptions.

Redeeming Miles & More miles for award flights

Miles & More employs a standard award chart, meaning that flights don't fluctuate in price. Award flights are priced based by zone and class of service, and you can book any Star Alliance flight that has award space. As for pricing, award flights are surprisingly reasonable. For example, transatlantic flights are 30,000 points in economy, 46,000 in premium economy class, 56,000 in business class and 91,000 in first class. You can view the complete Miles & More award chart on the loyalty program's website .

Do note that Miles & More adds fuel surcharges for most tickets — in practice, this is about $320 per ticket for intercontinental flights. The only exception are Air Canada flights within North America and United Airlines flights within North America, South America and Oceania; these awards incur minimal taxes and fees.

Redeeming points for flights is easy — head to the Miles & More website and navigate to the spend miles page . Scroll to the center of the screen, enter your flight details and click the blue Search flights button at the bottom of the screen. Then, your flight options will appear at the center of the screen; click on the flight you want to book and follow the on-screen prompts to book.

In my research, I've found that nearly all Star Alliance partner flights show on the Miles & More booking website. This means that there's no reason to call in to book award tickets, and you can rely on the Miles & More search engine to show reliable flight results.

Related: 6 tips for booking Lufthansa first-class awards

The best uses of Miles & More flights

Redeeming Miles & More miles is one thing, but finding a great redemption is another. The award chart is very reasonable and there are some real sweet spots to be found. Here's a look at a few of my personal favorites as a U.S. based traveler — use them as a jumping-off point for redeeming your Miles & More points.

Lufthansa First Class

Miles & More doesn't offer the best redemption value for transatlantic tickets in Lufthansa first class , but it does have the best available award space. Lufthansa only opens first class award space to its partners two weeks prior to departure, but this isn't the case for Miles & More. You can access Lufthansa first class award space months beforehand, so it's easier to plan vacations on one of the world's best first-class products.

North America to Oceania

Flights from the U.S. to Australia, New Zealand and the rest of Oceania cost just 71,000 miles one-way. If you book these awards on United Airlines, you won't pay high fuel surcharges either, given you a great way to fly Down Under on points and miles.

North America to Southeast Asia

Likewise, flights from North America to Southeast Asia cost just 71,000 miles one-way in business class. You'll have to pay fuel surcharges on these tickets, but you can fly awesome business class products on carriers like Air Canada , All Nippon Airways (ANA) and EVA Air for a fraction of the price of a revenue ticket.

Bottom line

Lufthansa Group's Miles & More program is one of the most rewarding loyalty programs on the market. HON Circle and Senator status offer standout benefits, and its redemption rates for premium class awards are some of the best out there. However, it's also one of the hardest mileage currencies to earn, especially for those of us that are based in the U.S.

Are you a Miles & More elite member? Let us know your favorite status benefits in the comments.

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Frequent Flyer Program

Economy fares, premium economy fares, business class, first class, baggage fees, other fees and add-ons, how to avoid paying excess fees and expenses, first class lounges, senator lounges, business lounges, premium economy, most common complaints, consumer rankings, ratings, etc, safety and performance, recent awards, final thoughts.

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Lufthansa is Europe’s only airline to be awarded 5-star status by Skytrax, which assesses airlines by their quality and safety standards.

With its main hub at Frankfurt Airport [FRA] in Frankfurt, Germany, Lufthansa is the largest European airline, serving destinations across its expansive network with Lufthansa Group partner airlines SWISS, Austrian Airlines, and Eurowings.

Airline : Lufthansa

Category : International airline

Frequent Flyer Program : Miles & More

Tagline : “Say yes to the world”

Number of Passengers Annually : 142 million

Fleet : 351

Main Hub : Frankfurt Airport (FRA)

Destinations : 18 domestic and 210 international destinations

Miles & More is Lufthansa’s loyalty program that rewards members with award miles when flying with partner airlines and through other purchases, such as car hire or hotel stays.

Status points can also be earned to gain exclusive privileges, such as priority check-in, increased baggage allowance, and upgrade vouchers.

Hot Tip:  If you’re looking to earn miles quickly for your next reward flight, check out our article on the best ways to earn lots of Lufthansa Miles & More miles .

Ticketing Options

Lufthansa baggage and other fees/add-ons.

Lufthansa has a standard piece concept, meaning passengers must adhere to the number of checked bags allocated to their fare type. The weight cannot be split across multiple pieces.

Lufthansa Carry-On Allowance

Economy and premium economy passengers may bring 1 standard carry-on, and business and first class passengers may bring 2. Each piece may weigh up to 17.6 pounds (8 kg) and measure up to 21.6 x 15.7 x 9 inches (55 x 40 x 23 cm).

All passengers may also bring 1 personal item measuring 11.8 x 15.7 x 3.9 inches (30 x 40 x 10 cm).

Lufthansa Checked Baggage Allowance

• Economy: 1 x 50 pound (23 kg) bag
• Premium Economy: 2 x 50 pound (23 kg) bags
• Business Class: 2 x 70 pound (32 kg) bags
• First Class: 3 x 70 pound (32 kg) bags

Additional / Excess Baggage Fees

Passengers that have purchased an Economy Light Fare may purchase 1 piece of luggage.

Passengers traveling to/from the U.S. or Canada may also purchase a second bag for €90 / $100 per way.

Additional Luggage for Other Fare Types

Hot Tip:  View more information (including excess baggage fees) in our dedicated article about Lufthansa’s baggage policy .

Change/Cancellation Fees (Cash Tickets)

For most destinations:.

• Changes: $300-$750
• Cancellations: $300-$750

Cancellation and change fees for flights to/the U.S. can range between $250-$1,000 (per passenger). For changes, any fare difference would also apply.

Hot Tip:  If you’ve booked an award flight, you can find out more pricing details in our article on airline cancellation and change fees for award flight bookings.

Reservation Service Fees

• Online: No fee
• Online for flights originating outside the U.S.: $16.50
• Call center: $20
• At the airport: $20

Secure Your Fare : $39 to hold the fare at its current price for up to 48 hours

Extra Legroom Seats

• To/from North and Central Africa as well as the Middle East: $65
• To/from Argentina, Brazil, Canada (Vancouver), China, Hong Kong, Japan, Korea, Mexico, Singapore, South Africa, U.S. (Los Angeles, Miami, San Francisco): $115
• All other flights: $100

Lufthansa FlyNet ® Internet

• 1 hour: €9/$10 or 3,500 miles
• 4 hours: €14/$15.50 or 4,500 miles
• Entire flight: €17/$19 or 5,500 miles

Sky Phone (Onboard Telephone) : $9.95 per minute

Unaccompanied Minor

• Domestic flights within Germany or Europe: $90
• Intercontinental flight: $165

Pet Transportation

There are several rewards cards where charges on your statement can be paid for by using your points/miles balance. We like Capital One cards for this strategy as you can redeem Capital One miles at a 1:1 cent ratio for statement credits for previous travel purchases (within 90 days). Here are the cards we recommend:

Capital One Venture X Rewards Credit Card

The Capital One Venture X card is an excellent option for travelers looking for an all-in-one premium credit card.

The Capital One Venture X Rewards Credit Card is the premium Capital One travel rewards card on the block.

Points and miles fans will be surprised to see that the Capital One Venture X card packs quite the punch when it comes to bookings made through Capital One, all while offering the lowest annual fee among premium credit cards.

Depending on your travel goals and preferences, the Capital One Venture X card could very well end up being your go-to card in your wallet.

• 10x miles per $1 on hotels and rental cars purchased through Capital One Travel
• 5x miles per $1 on flights purchased through Capital One Travel
• 2x miles per $1 on all other purchases
• $300 annual travel credit on bookings made through Capital One Travel
• Unlimited complimentary access for cardholder and 2 guests to 1,300+ lounges, including Capital One Lounges and the Partner Lounge Network
• 10,000 bonus miles awarded on your account anniversary each year
• Global Entry or TSA PreCheck credit
• Add authorized users for no additional annual fee ( rates & fees )
• No foreign transaction fees ( rates & fees )
• $395 annual fee ( rates & fees )
• Does not offer bonus categories for flights or hotel purchases made directly with the airline or hotel group, the preferred booking method for those looking to earn elite status
• Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
• Receive a $300 annual credit for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options
• Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
• Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
• Earn unlimited 2X miles on all other purchases
• Unlimited complimentary access for you and two guests to 1,300+ lounges, including Capital One Lounges and the Partner Lounge Network
• Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
• Elevate every hotel stay from the Premier or Lifestyle Collections with a suite of cardholder benefits, like an experience credit, room upgrades, and more
• Receive up to a $100 credit for Global Entry or TSA PreCheck ®

Financial Snapshot

• APR: 19.99% - 29.99% (Variable)
• Foreign Transaction Fees: None

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Capital One Venture Rewards Credit Card

Get 2x miles plus some of the most flexible redemptions offered by a travel credit card!

The Capital One Venture Rewards Credit Card   is one of the most popular rewards cards on the market. It’s perfect for anyone in search of a great welcome offer, high rewards rates, and flexible redemption options.

Frequent travelers with excellent credit may benefit from this credit card that offers a lot of bells and whistles. And it offers easy-to-understand rewards earning and redemption.

• 5x miles per $1 on hotels and rental cars booked through Capital One Travel
• Global Entry or TSA PreCheck application fee credit
• Access to Capital One transfer partners
• $95 annual fee ( rates & fees )
• Limited elite benefits
• Enjoy a one-time bonus of 75,000 miles once you spend $4,000 on purchases within 3 months from account opening, equal to $750 in travel
• Earn unlimited 2X miles on every purchase, every day
• Earn 5X miles on hotels and rental cars booked through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options
• Miles won't expire for the life of the account and there's no limit to how many you can earn
• Use your miles to get reimbursed for any travel purchase—or redeem by booking a trip through Capital One Travel
• Enrich every hotel stay from the Lifestyle Collection with a suite of cardholder benefits, like a $50 experience credit, room upgrades, and more
• Transfer your miles to your choice of 15+ travel loyalty programs
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Capital One VentureOne Rewards Credit Card

The card offers unlimited miles at 1.25x per $1 and no annual fee. When you consider the flexible rewards, frequent travelers come out on top.

Interested in a travel rewards credit card without one of those pesky annual fees? Then say hello to the Capital One VentureOne Rewards Credit Card.

In addition to no annual fee, the Capital One VentureOne card offers no foreign transaction fees.

But is this card worth its salt, or is it merely a shell of the more popular Capital One Venture card?

• No annual fee ( rates & fees )
• Ability to use transfer partners
• Fraud coverage
• Weak earn rate at 1.25x miles per $1 spent on all purchases
• No luxury travel or elite benefits
• $0 annual fee and no foreign transaction fees
• Earn a bonus of 20,000 miles once you spend $500 on purchases within 3 months from account opening, equal to $200 in travel
• Earn unlimited 1.25X miles on every purchase, every day
• Enjoy 0% intro APR on purchases and balance transfers for 15 months; 19.99% - 29.99% variable APR after that; balance transfer fee applies
• APR: 19.99% - 29.99% (Variable),0% intro on purchases for 15 months
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Lufthansa Lounges

Hot Tip:  For additional information, check out our piece on U.S. Lufthansa Lounges listing locations, hours, eligibility, and more.

Inflight Inclusions, Amenities, and Seat Specs

Starting in the summer of 2021, Lufthansa will debut catering from Munich-based dean&david through Gate Gourmet with a price range of €2 to €12. Hot beverages and confectionery and patisserie specialties continue to be supplied by Munich-based Dallmayr.

Amenities include:

• Cushioned seats measuring nearly 16 inches (40 cm) on long-haul flights with adjustable headrests
• Touchscreen on long-haul flights with movies, music, and live sports
• Starting in spring 2021, a complimentary snack will no longer be served on short and medium-haul routes; passengers can purchase food or beverages at their leisure
• Blanket and pillow
• Wi-Fi (available to purchase)

• Access to the Lufthansa lounge (for a fee)
• Welcome drink onboard
• Generously sized seat, recline, and legroom with up to 50% more space on all sides
• 11-12 inch touchscreen on long-haul flights with movies, music, and live sports
• Meal, snacks, and beverages, including alcohol (number of meals depends on flight duration)
• Dining on fine china tableware
• Bottled water at your seat

• Access to the Lufthansa lounge
• Priority boarding
• Welcome drink
• Middle seat remains free on short-haul flights
• Seat that converts into a lie-flat bed on long-haul flights (nearly 79 inches long)
• On-demand restaurant service dining, snacks, and beverages, including fine wines (number of meals depends on flight duration)
• Access to the welcome lounge

Lufthansa has 3 fits for first class, onboard the  747 , A380 , and on all other aircraft. Plus there are plans to install first class seats on new A350-900 planes in 2023.

• Personal assistant on arrival at your destination airport
• Valet parking at Frankfurt (FRA) and Munich (MUC) airports
• Limousine service
• Access to the lounge (including the First Class Terminal at Frankfurt airport)
• Up to 17-inch touchscreen on long-haul flights with movies, music, and live sports
• Amenity kit
• Flexible Michelin-quality fine dining, including caviar as a separate course (number of meals depends on flight duration)
• Snacks and beverages, including fine wines
• Privacy divider on some aircraft

Hot Tip: Read our review of Lufthansa first class  aboard the Boeing 747-830 from Boston to Frankfurt. Did it live up to expectations?

Lufthansa Customer Satisfaction

It’s uncommon to come across negative comments on Lufthansa’s Facebook page, which is not surprising since quite a few followers have posted that their negative comments have been removed — not the sign of a transparent and balanced attitude towards customer service.

Some passengers have questioned whether Lufthansa truly deserves its 5-star status, with complaints of old aircraft, lousy food, and poor service.

One critical factor for the Skytrax accreditation is the consistency of standards, and passenger reviews don’t support this. Passenger opinion is divided, either raving about their experience with Lufthansa or stating they will never fly the airline again. There are very few middle ground reviewers, and that’s what happens with a 5-star airline as the expectation is so high.

Germans are known for their efficiency and professionalism, and this is often the praise Lufthansa receives about its cabin crew, pilots, and ground staff assisting flight connections.

No official statistics can be found on Germany’s Aviation Authority website lba.de .

Skytrax Ranking : 5-Star Airline (out of 5)

Skytrax Customer Rating : 6/10

Tripadvisor Airline Review Rating : 4/5 (average from 34,532 reviews)

Kayak Customer Rating : 7.9/10 (average from 27,390 reviews)

AirHelp.com Overall Rating : 7.52/10 (quality of amenities, on-time arrivals, and how well an airline resolves flight delay compensation claims)

Lufthansa has a 7/7 safety record according to AirlineRatings.com . This rating is assessed using information from the World’s Aviation Governing Body, government, and crash records, and takes into account whether an airline has an IATA Operational Safety Audit Certification.

Skytrax World Airline Awards 2019

• Best Airline in Europe
• Best Western European Airline

Like many European Airlines, 2018 and 2019 have been tough years for Lufthansa, with hesitant travelers due to the uncertainty of Brexit.

The airline’s long-haul services have remained profitable, so it’s unlikely Lufthansa will be going anywhere — especially with its 2.9% passenger growth in 2019, having transported 145 million passengers.

Lots of controversy surrounded the 5-star status Lufthansa was awarded in 2018, as it was based on the airline’s 777X cabin that hadn’t been launched at the time of the award. There’s no doubt about it, the new cabin concepts look amazing, and hopefully, they will live up to the 5-star rating.

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An experienced points hacker, Erin is Alex’s partner-in-crime and contributes to Upgraded Points with in-depth guides and relationship management. Erin’s work has been cited in multiple major publications.

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Why Do You Have to Claim and Recheck Your Bag for a Connecting International Flight in the USA?

If you’ve ever wondered why you have to collect and recheck your suitcase after landing in the united states, we sought out some answers..

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Collecting luggage after a flight into the United States is a matter of national security.

Photo by Shutterstock

After landing in the United States following a recent international flight that had been delayed, I collected my checked luggage and walked a few hundred feet to the baggage recheck area, where I was told it was now too close to my connecting flight’s departure time and that my bag could not be rechecked. My suitcase and I would instead have to take the next available flight the following day. Had I not needed to recheck the bag, making that connection wouldn’t have been a problem (another point for Team Carry-On Only ).

It struck me that when I fly to Europe with a layover, I am not asked to recheck my bags. In fact, most places I have flown to internationally, I can usually just anticipate that my bags will be checked through to the final destination. But that’s not the case upon arrival in the United States.

As frustrating and inconvenient as the situation was for me and every other traveler who has experienced a similar scenario during a layover flight in the United States after arriving from abroad, according to U.S. Customs and Border Protection (CBP), the rechecking process is in place for several critical reasons. Here’s why you need to collect and recheck your bags when re-entering the United States after an international flight.

Why international travelers must collect and recheck bags for their U.S. connecting flight

The foremost reason fo rechecking your bag after an international flight is security.

“It’s part of our efforts to protect the country,” Tammy Melvin, a CBP public affairs spokesperson, told AFAR.

It’s required by several federal statutes and regulations, though the one CBP points to as the driving force appears in the Code of Federal Regulations (specifically Title 19, Chapter I, subsection 162.6 ), which states that “All persons, baggage, and merchandise arriving in the Customs territory of the United States from places outside thereof are liable to inspection by a CBP officer.”

“Basically, travelers and their items (including their luggage) are subjected to inspection and search upon entering the U.S., and when luggage is pulled and rechecked, it’s going through screening and inspection,” Melvin explained.

Between collecting your luggage and leaving the customs area, CBP officers can ask you to report to a secondary area for further screening of your baggage. Should you be selected, an officer will search through your suitcase to look for items that are not allowed into the country . Having your baggage with you at that time helps streamline that process.

Under that search authority, Customs officers can seize anything they know or have reasonable cause to believe violates a Customs and Border Protection law or Immigration and Customs Enforcement law, as well as laws from roughly 40 other government agencies. That can include items that are stolen or smuggled, controlled substances, or things that are considered unsafe to bring into the country (ranging from fresh fruits and vegetables that could introduce plant pests or disease to weapons and explosive devices), among other objects.

CBP said it also plays a role in enforcing import and export regulations, because when travelers arrive in the United States, they are required to declare certain items, such as gifts, duty-free purchases, or agricultural products. Requiring travelers to collect and recheck their bags, according to CBP, helps ensure that passengers declare all their items accurately, preventing illegal importation of restricted goods and ensuring that travelers pay appropriate duties on their purchases. However, CBP would need to find those goods in a search to be able to enforce those regulations.

Can you avoid rechecking your bag?

You can, of course, avoid rechecking by bringing only carry-on luggage with you, for one. But the only way around rechecking a checked bag for your connecting flight is by going through a preclearance facility before arriving in the United States. CBP has preclearance facilities at 15 locations in 6 countries worldwide, including:

• Bahamas (Nassau airport)
• Canada (Calgary, Edmonton, Halifax, Montreal, Ottawa, Toronto, Vancouver, Victoria, and Winnipeg airports)
• Ireland (Dublin and Shannon airports)
• United Arab Emirates (Abu Dhabi airport)

Once through the preclearance facility, all onward flights operate like domestic flights.

What happens if you don’t collect your bag?

The official CBP line is “Baggage not obtained after your international flight will not get to your final destination.”

It’s hard to say whether they mean at all or just with you. If your bag got left behind or was put on the wrong flight and didn’t end up on the conveyor belt, the airline will typically get it to your home (or at least your home airport) as soon as it can, and you can continue your flight path as planned.

If you forget your bag (or claim to have forgotten it, perhaps to make a tight connection), the same may be true. Or it could be declared abandoned, in which case it’s anyone’s guess what will happen to it.

Help and Support

Baggage with connecting flights, 19/12/2023 • knowledge, information.

If I am travelling on more than one flight to an international destination will my bags be checked through onto my next flight?

• Both your flights are booked on the same single booking and; 
• Your flights are all with Qantas, or Qantas and Emirates, or Qantas and one world airlines.

Your baggage will be transferred between flights for you, and you will receive your boarding pass for your onward flight* 

Note Due to the need to authenticate travel documentation, customers transferring from other airlines to QF will have their bags through-checked but will need to check in with QF flight at their transit point to obtain their boarding pass. This is an interim procedure as Government requirements may change in the future.  For customers travelling to: 

• Vancouver (YVR)  - All customers with Domestic and International connections must collect their luggage and take it to the transfer area. 
• Los Angeles (LAX) & San Francisco ( SFO) -  All customers with Domestic and International connections must collect their luggage and take it to the transfer area.  
• Dallas Fort Worth (DFW) -  All customers with Domestic USA connections transferring to other airlines must collect their luggage and take it to the transfer area. International connections will be transferred automatically.
• If you purchase a Classic Reward Ticket for one leg of your journey and make a commercial booking for the second leg of your journey via a new booking, provided you're flying Qantas on all flights your bags will be tagged through to your final destination.
• oneworld flights on separate tickets/bookings are not eligible for through check–in, except if you have a Qantas Frequent Flyer reward or Qantas commercial booking, advise airport staff at check-in of the booking references. 
• QF/QF and QF/EK flights on separate tickets/booking  - through check-in is eligible and boarding passes will be issued. 

Helping customers with flights booked in different reservations or with different carriers is complex and we may not be able to access your separate reservation. If you book your entire journey in a single reservation, we will be able help in the event that a flight is disrupted, we can streamline our rebooking process and get you to your destination more efficiently.

*When checking in for your first flight. 

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Other useful articles.

• Connecting flights after a flight delay or cancellation
• Domestic travel on international flights
• Calculating the number of Qantas Points needed for Flight Rewards
• Refunding, changing, or cancelling a flight booking
• Baggage Information

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