To read this content please select one of the options below:

Please note you do not have access to teaching notes, mixed methods research in tourism and hospitality journals.

International Journal of Contemporary Hospitality Management

ISSN : 0959-6119

Article publication date: 31 January 2020

Issue publication date: 22 May 2020

This paper aims to examine mixed methods research (MMR) that appeared in eight tourism and hospitality journals (“Annals of Tourism Research”, “Tourism Management”, “Journal of Travel Research”, “Journal of Sustainable Tourism”, “International Journal of Contemporary Hospitality Management”, “International Journal of Hospitality Management”, “Journal of Hospitality Marketing and Management” and “Journal of Hospitality and Tourism Research”) from 1998 to 2019.

Design/methodology/approach

This review paper was a mixed methods design and was conducted in three phases. In the first phase, a content analysis was performed to determine if each article could be classified as non-empirical, qualitative, quantitative or mixed methods. In the second phase, descriptive statistics was used to present the number and characteristics of MMR articles. In the third phase, the contributions of MMR to addressing particular issues in tourism and hospitality studies were investigated.

This study identified 753 mixed methods articles, wherein 482 articles (64%) were published in the chosen tourism publication outlets and 271 (36%) in the chosen hospitality publication outlets. MMR studies having a dominant focus on specific methods (459 articles; 61%) outnumbered those having an equal focus on the qualitative and quantitative parts (294 articles; 39%). In case one method was dominant, this was typically the quantitative. Sequential data collection was prevalent in most of the cases (94.2%). The contributions of MMR to addressing generic and specific research problems were also analyzed.

Originality/value

This is the first comparison of MMR in major tourism and hospitality journals.

  • Methodology
  • Mixed methods
  • Triangulation
  • Research method
  • Tourism studies
  • Research design

Acknowledgements

This research was funded by the National Economics University (Hanoi, Vietnam) and University of Macau (Macau SAR, China).

Truong, D. , Xiaoming Liu, R. and Yu, J.(J). (2020), "Mixed methods research in tourism and hospitality journals", International Journal of Contemporary Hospitality Management , Vol. 32 No. 4, pp. 1563-1579. https://doi.org/10.1108/IJCHM-03-2019-0286

Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited

Related articles

We’re listening — tell us what you think, something didn’t work….

Report bugs here

All feedback is valuable

Please share your general feedback

Join us on our journey

Platform update page.

Visit emeraldpublishing.com/platformupdate to discover the latest news and updates

Questions & More Information

Answers to the most commonly asked questions here

Mixed methods research in tourism and hospitality journals

Purpose This paper aims to examine mixed methods research (MMR) that appeared in eight tourism and hospitality journals (“Annals of Tourism Research”, “Tourism Management”, “Journal of Travel Research”, “Journal of Sustainable Tourism”, “International Journal of Contemporary Hospitality Management”, “International Journal of Hospitality Management”, “Journal of Hospitality Marketing and Management” and “Journal of Hospitality and Tourism Research”) from 1998 to 2019. Design/methodology/approach This review paper was a mixed methods design and was conducted in three phases. In the first phase, a content analysis was performed to determine if each article could be classified as non-empirical, qualitative, quantitative or mixed methods. In the second phase, descriptive statistics was used to present the number and characteristics of MMR articles. In the third phase, the contributions of MMR to addressing particular issues in tourism and hospitality studies were investigated. Findings This study identified 753 mixed methods articles, wherein 482 articles (64%) were published in the chosen tourism publication outlets and 271 (36%) in the chosen hospitality publication outlets. MMR studies having a dominant focus on specific methods (459 articles; 61%) outnumbered those having an equal focus on the qualitative and quantitative parts (294 articles; 39%). In case one method was dominant, this was typically the quantitative. Sequential data collection was prevalent in most of the cases (94.2%). The contributions of MMR to addressing generic and specific research problems were also analyzed. Originality/value This is the first comparison of MMR in major tourism and hospitality journals.

  • Related Documents

Research E-Journaling to Enhance Qualitative and Mixed Methods Research

In qualitative and mixed methods research, the researcher and/or research team are critical elements in the research. Given perceptual, cognitive, and memory limitations, human researchers can often bring these shortcomings to their research and decision-making. To combat such tendencies, researcher reflection, self-awareness, and self-critique are seen as some research controls, as are various standardizations in research to control for bias and to provide for multiple points-of-view. One tool that has long been used for researcher reflection to promote research quality has been the research journal. Research journals are field texts created by the researcher or a research team to make sense of the research work; these are professional forms of narrative analyses or narrative inquiries to enhance researcher self-consciousness of their work, their reasoning, their decision-making, and their conclusions. A contemporaneous electronic version of the qualitative or mixed methods research journal is multimedia-based (including visuals, audio, and video) and may be built in data management software programs, shared cloud-based work sites, or simple folders or digital objects. Guided research e-journals may be structured for the elicitation and capture of specific information to ensure researcher attentiveness, awareness, mindfulness, and thoroughness. Guided electronic journaling (used prior to, during, and post-research) may be used to enhance research quality. This chapter proposes a partial typology of guided structures for research journaling and suggests channels for publishing and distributing research e-journals.

India’s destination image and loyalty perception in Thailand

Purpose The purpose of this paper is to examine the direct and indirect effects of destination image on destination loyalty. Indirect effects are measured via tourists’ satisfaction. Design/methodology/approach A reliable conceptual framework was developed through a mixed methods research methodology. A three-pronged approach was used to cross-validate the results from a literature review, expert interviews, and exploratory study. Structural equation modeling was used in conceptual model development and hypotheses testing. Findings Exploratory dimensions of destination image, satisfaction and destination loyalty of Indian cities were revealed from Thai tourists’ perception. The positive indirect effects of destination image on destination loyalty via satisfaction is supported. Research limitations/implications This study is limited to tourists of Thai nationality who visited India’s travel destinations. Future research should include further generalization of the research methodology to specific travel destination. Practical implications This study provides useful information for India’s tourism industry, specifically for the marketing of historical cities as travel destinations. Originality/value By proposing a reliable conceptual model based on a mixed methods research methodology, this study is among the first to explore destination image, satisfaction and destination loyalty in India’s tourism context. The mediating role of satisfaction on destination image and destination loyalty was also recognized as an extension of, and contribution, to the theoretical foundation for the destination image concept.

A varietal-specific approach to investigate wine risk perception in South Africa

Purpose This study aims to describe South African consumers’ wine risk perception on varietal level with recommendations for Chenin blanc. Design/methodology/approach An exploratory mixed methods approach was followed where qualitative data were used to develop the questionnaire. Quantitative data were collected from 2,051 respondents using an online survey. ANOVA and Fischer least significance difference tests were used to indicate statistical significance. Findings Significant perceived risks (PRs) associated with Chenin blanc across age and ethnic groups were functional, time and financial risks. Risk-reducing strategies (RRS) in the white wine category were favourite brands and a trusted store, while Sauvignon blanc was also described as an RRS. Recommended Chenin blanc RRS include tastings and events with food. Research limitations/implications Measurement of PR remains challenging. This research approach can be reproduced and/or adapted to investigate other struggling varietals and/or regions-of-origin. The convenience sample limits generalisability. Practical implications Segments were identified to develop new markets for Chenin blanc. RRS emphasise the importance of real sensory experience rather than media exposure to build knowledge and familiarity. Originality/value This study is a pioneering endeavour in terms of using an exploratory mixed methods research approach to investigate and describe risk perception of a specific wine varietal. Recommendations, with implications for strategic marketing decisions, are made for South African Chenin blanc.

A mixed methods research toward a framework of a maintenance management model

Purpose The purpose of this paper is to provide a picture of the maintenance management status in a sample of Moroccan industries through highlighting the most impacting factors. A preliminary framework of a maintenance management model is proposed on the basis of the study findings. Design/methodology/approach A mixed methods research (MMR), including qualitative and quantitative independent studies, was conducted in a sample of Moroccan industries. The process of collecting data involved submission of questionnaires to industrial managers and on-site visits. Analyzing case studies and correlations between maintenance factors were used to define the status of maintenance management. The preliminary framework of a maintenance management model was presented through a basic graph. Findings The surveyed companies have three levels of maintenance management: inner, medium and good. The most impacting maintenance factors include the top management policy and maintenance department approach. Most of the companies surveyed do not have an overall maintenance model, as most of decisions are based on random factors rather than the data analysis approach. The preliminary framework of maintenance management model involves the main factors with recommendations to improve maintenance management performance. Research limitations/implications The sample in this study is limited to seven companies in the qualitative study and thirty-one companies in the quantitative study. The informants are the industrial managers of those companies. In order to apply this maintenance model in industry, an advanced version of this model is to be developed through providing key performance indicators (KPI) and an implementation process for each factor, including other participants in the companies from top management and operational levels. Practical implications The study may contribute to assess maintenance management and to develop a framework of maintenance management models in industries, especially when no previous basic study was conducted in a specific context. Originality/value The original contribution of this paper is using MMR to develop a preliminary framework of a maintenance management model. This methodology aims to narrow the gap between academic studies and maintenance management in industries.

Mapping the “intellectual structure” of research on human resources in the “tourism and hospitality management scientific domain”

Purpose The purpose of this paper – based on the conviction that the human resource is by far the most strategic or distinctive resource available to firms competing in hospitality and tourism industries – is to objectively analyze the research on HR developed in the domain of tourism and hospitality management between 1997 and 2016. The aim is to “identify” and “represent” the “intellectual structure” of the field examined. Design/methodology/approach “Bibliometric” methods are utilized: document citation and co-citation analyses, as well as social network analysis (SNA). Findings The paper provides an interesting inventory of the theoretical foundations of knowledge developed around HR in the field under study by different theoretical frameworks and scientific disciplines, such as marketing or psychology. However, its main contribution is to identify an important gap in the literature in the specific area of management. Research limitations/implications The present study has several limitations resulting from the utilization of “bibliometric” methods applied in the analyses performed. As for the implications, these are more than obvious. Originality/value The authors believe that research developed here provides – through a kind of “meta-analysis” – a valuable outlet from which future researchers could benefit, giving them easier access to the theoretical foundations on which HR research in the field in question is based. This work also suggests some paths for future development or research in the field within the context of hospitality and tourism industries.

Competences in higher education tourism internships

Purpose The purpose of this paper is to examine the level of correspondence between the academic training received by students and the demands of the job market. This was achieved by analysing the competences that are developed in internships to provide useful information for universities, students and tourism companies. Design/methodology/approach A quantitative analysis was carried out using questionnaires administered to the supervisors of students on curricular internships. The level of tourism competences of students on the bachelor degree in Tourism and Hospitality Management at the School of Tourism and Hospitality Management Sant Ignasi was assessed. A descriptive analysis and comparisons of means were carried out to investigate differences in competences between students undertaking internships, according to the hotel department and category. Findings The results of the study indicate that students undertaking internships improve their competences. Whether they undertake internships in one department or another does not affect the level of achievement of most competences. However, the category of a hotel does influence the level of development of the acquired competences. Research limitations/implications A questionnaire should be administered to students on their perceptions of the achievement of competences, as this could be compared with the supervisors’ perceptions. Practical implications The study generates extremely valuable information for companies, universities and students, as it reveals which competences are attained and to what extent. Based on these results, universities can adapt their training activities and the hotel industry will have information on learning processes during internships. Originality/value The analysis provides an innovative research, a real assessment by employers of the competences attained. It also identifies the need for more research on the subject related to employers’ perceptions of the level of competences that students develop in the workplace.

An investigation into gamification as a customer engagement experience environment

Purpose – This study aims to provide empirically generated insights into a gamification approach to online customer engagement and behavior (CE and CEB). There is a substantive discrepancy between popular coverage and empirically based research as to the effectiveness of virtual brand gamification in engaging customers. Design/methodology/approach – Using Samsung Nation as a unit of analysis, a mixed-methods research design using netnography and participant observation is adopted to address the research aim. Findings – Taken holistically, the findings identify key processes and outcomes of CE and CEB within virtual gamified platforms. Additionally, insights are provided into implementation flaws deriving from gamification that may potentially impact the CE experience. Originality/value – The contribution of this paper is twofold. First and from a theoretical perspective, it offers both a conceptual foundation and empirical-based evaluation of CE and CEB through a gamified brand platform. Second and from a pragmatic perspective, the conceptual model derived from this research may aid practitioners in developing more robust gamified CE strategies.

Analysis of relationship marketing factors for sports centers with mixed methods research

Purpose The purpose of this paper is to study the effects of relationship marketing factors of sports centers on commitment to relationship and intention to recommend. Design/methodology/approach A statistical survey was conducted for quantitative research, and in-depth interviews, for qualitative research, according to the mixed methods research. Findings The results of the quantitative research show that the relationship marketing factors of bonding, facility, and price positively influence commitment to relationship. Expertise and facility positively influence intention to recommend. Finally, commitment to relationship positively influences intention to recommend. Practical implications Sports centers could build relationships based on polite and hospitable service, and host monthly events for building rapport among members. Instructors’ expertise promotes bonding and serves as the most essential factor for intention to recommend. Sports centers must adequately introduce promotions related to rational consumption and specialized promotion. Centers that are managed too carelessly or frugally will have a highly negative impact on customer relationship and intention to recommend. Originality/value This study aims to empirically analyze customer needs by comparing the results of in-depth interviews with customers based on the results of quantitative studies through mixed methods research. It determines the relationships between the aforementioned variables, providing practical implications through analysis of the customers’ subjective consciousness by focusing on sports facilities in order to secure competitive advantage, and thus, overcome financial difficulties.

Designing learning spaces for management education: a mixed methods research approach

Purpose The purpose of this paper is to focus on connecting recent conceptualizations of learning space design in management education by examining interior building and classroom design. Design/methodology/approach This study used mixed methods research: external benchmarking with same industry institutions (n=5) and two surveys of students (n=131) and faculty members (n=38). Findings The process helped to envision how a business school could improve by adapting design aspects from industry peers, understanding the needs of students and faculty, and incorporating new teaching methods and instructional technologies to inform learning space solutions. Research limitations/implications The small number of external benchmarking partners may make the findings more applicable to the institutional type examined. Yet, the findings and the mixed methods research have implications for learning space design more broadly. Practical implications With the business school building boom, the external architecture of new buildings appears to garner much of the attention. However, the researchers believe that the real impact of new business schools is the centrality of interior learning space design and technology. Originality/value This paper uses a mixed methods research approach to examine learning space theory and research in relation to a particular business school’s efforts to use this knowledge to design learning spaces in a new building.

What do the business employers want? A sequential mixed methods exploration of information professionals’ competencies

Purpose The job market of library and information professionals has expanded from academic to industrial, special and business libraries. The unique nature of the organizations, their data and clientele demand a different set of competencies. The purpose of this study is to explore the competencies of information professionals from the perspectives of business employers – a comparatively new job place for the library and information management professionals. Design/Methodology/Approach Exploratory sequential mixed methods approach was used to meet objectives of this study in two phases. In the first phase, qualitative data was extracted from panel discussion. Themes were extracted from this qualitative data. In the second phase, a questionnaire was designed which was based on qualitative themes. The instrument contained the nine-point Likert type scale and was filled by the business and industry human resource managers. The quantitatively gathered data were analysed while using descriptive and inferential statistical techniques in the Statistical Package for Social Sciences SPSS version 22. Findings The findings of this study indicate that work coordination, knowledge of intellectual property rights, online searching ability, leadership qualities, trustworthiness and background knowledge of the prospective organizations are the basic competencies required by the business employers. Practical Implications This study will guide the students on which qualities they are required to obtain to qualify for jobs of information professionals in the current employment sector. Additionally, it will provide guidelines to the continuous education programme designers, prompting them to include in their trainings the vital qualities of candidates required by the current job market. Originality Value This is the maiden study that has explored the competencies of library and information management professionals through exploratory sequential mixed methods.

Export Citation Format

Share document.

Academia.edu no longer supports Internet Explorer.

To browse Academia.edu and the wider internet faster and more securely, please take a few seconds to  upgrade your browser .

Enter the email address you signed up with and we'll email you a reset link.

  • We're Hiring!
  • Help Center

paper cover thumbnail

Mixed methods research in tourism and hospitality journals

Profile image of Rose Liu

2020, International Journal of Contemporary Hospitality Management

Purpose This paper aims to examine mixed methods research (MMR) that appeared in eight tourism and hospitality journals (“Annals of Tourism Research”, “Tourism Management”, “Journal of Travel Research”, “Journal of Sustainable Tourism”, “International Journal of Contemporary Hospitality Management”, “International Journal of Hospitality Management”, “Journal of Hospitality Marketing and Management” and “Journal of Hospitality and Tourism Research”) from 1998 to 2019. Design/methodology/approach This review paper was a mixed methods design and was conducted in three phases. In the first phase, a content analysis was performed to determine if each article could be classified as non-empirical, qualitative, quantitative or mixed methods. In the second phase, descriptive statistics was used to present the number and characteristics of MMR articles. In the third phase, the contributions of MMR to addressing particular issues in tourism and hospitality studies were investigated. Findings T...

RELATED TOPICS

  •   We're Hiring!
  •   Help Center
  • Find new research papers in:
  • Health Sciences
  • Earth Sciences
  • Cognitive Science
  • Mathematics
  • Computer Science
  • Academia ©2024

COMMENTS

  1. Mixed methods research in tourism and hospitality journals

    Findings. This study identified 753 mixed methods articles, wherein 482 articles (64%) were published in the chosen tourism publication outlets and 271 (36%) in the chosen hospitality publication outlets. MMR studies having a dominant focus on specific methods (459 articles; 61%) outnumbered those having an equal focus on the qualitative and ...

  2. Mixed methods research in tourism and hospitality journals

    Findings: This study identified 753 mixed methods articles, wherein 482 articles (64%) were published in the chosen tourism publication outlets and 271 (36%) in the chosen hospitality publication ...

  3. Mixed methods research in tourism and hospitality journals

    In the third phase, the contributions of MMR to addressing particular issues in tourism and hospitality studies were investigated. Findings This study identified 753 mixed methods articles, wherein 482 articles (64%) were published in the chosen tourism publication outlets and 271 (36%) in the chosen hospitality publication outlets.

  4. Mixed methods research in tourism and hospitality

    Introduction. Increased scholarly attention has been given to the methodological aspects of tourism research (Franklin and Crang, 2001; Molina-Azorín and Font, 2016; Ritchie et al., 2005) as well as the broader philosophical debates underlying specific methodologies (Phillimore and Goodson, 2004).This methodological focus is important, because it reflects the increasing maturity and ...

  5. PDF Mixed methods research in tourism and hospitality journals

    MMR studies having a dominant focus on speci c methods (459 articles; 61%) outnumbered those having an equal fi focus on the qualitative and quantitative parts (294 articles; 39%). In case one ...

  6. The time has come: a systematic literature review of mixed methods

    Paolo Mura Faculty of Hospitality, Food and Leisure Management, Taylor ... The existing literature mapping the state of mixed methods research in tourism does not provide in-depth information concerning the number and type of mixed methods studies published in tourism, or the paradigmatic beliefs informing the mix of quantitative and ...

  7. A Critical View on Mixed-Method Approaches to Tourism and Hospitality

    This chapter provides a critical view of mixed methods research and its application in social science research, with examples from tourism and hospitality used to guide those aiming to undertake ...

  8. Sustainability Perceptions in Tourism and Hospitality: A Mixed-Method

    In the post-Covid-19 era, tourism impacts and the role played by sustainable planning on the long-term success of destinations have gained renewed importance. Understanding the image and perceptions tourists hold of a destination is vital for tourism planning, as they play a key role in tourists' decisions. Considering the importance of these two key concepts (perceptions and sustainability ...

  9. Mixed methods research in tourism and hospitality journals

    In the third phase, the contributions of MMR to addressing particular issues in tourism and hospitality studies were investigated.,This study identified 753 mixed methods articles, wherein 482 articles (64%) were published in the chosen tourism publication outlets and 271 (36%) in the chosen hospitality publication outlets.

  10. Mixed methods research in tourism and hospitality journals

    Mixed methods research in tourism and hospitality journals. $42.86 + tax ( Refund Policy) Authors: Truong, Dao 1 ; Xiaoming Liu, Rose 2 ; Yu, Jing (Jasper) 2 ; Source: International Journal of Contemporary Hospitality Management, Volume 32, Number 4, 2020, pp. 1563-1579 (17) Publisher: Emerald Group Publishing Limited.

  11. Fuzzy-Set Qualitative Comparative Analysis as a Mixed-Method and

    The review aims to explore fuzzy-set qualitative comparative analysis (fsQCA) as a bridge between the qualitative and quantitative paradigm divide in tourism, leisure, and hospitality management studies and explain why and how field scholars employ it.

  12. Mixed methods in sustainable tourism research: an analysis of

    Abstract. This article analyses the use of mixed methods in papers published in the Journal of Sustainable Tourism over the 10 years, 2005-2014. First, a content analysis of the articles shows that mixed methods are used primarily for expansion and development of results, and less often for triangulation or complementarity.

  13. A mixed-method review of work-family research in hospitality contexts

    Abstract. Through utilizing a mixed-method approach, this study critically reviews and synthesis work-family research in the hospitality contexts. Academic research on work and family relationships of hospitality employees has developed over the last 20 years, and findings have been inconsistent. The present study provides an up-to-date ...

  14. Visualizing the Development of Research on Tourism ...

    All review approaches have their strengths and limitations. Thus, some researchers have used mixed methods to review tourism research themes (Cheng et al., 2018; Yang, Zhang et al., 2021), providing a "realist review" approach (Spector et al., 2019) for tourism studies. In this paper, the development of tourism resilience research is ...

  15. Mixed methods research in tourism and hospitality journals.

    Findings: This study identified 753 mixed methods articles, wherein 482 articles (64%) were published in the chosen tourism publication outlets and 271 (36%) in the chosen hospitality publication outlets. MMR studies having a dominant focus on specific methods (459 articles; 61%) outnumbered those having an equal focus on the qualitative and ...

  16. Mixed methods research in tourism and hospitality journals

    In the third phase, the contributions of MMR to addressing particular issues in tourism and hospitality studies were investigated. Findings - This study identified 753 mixed methods articles, wherein 482 articles (64%) were published in the chosen tourism publication outlets and 271 (36%) in the chosen hospitality publication outlets.

  17. Mixed methods in sustainable tourism research: an analysis of

    This article analyses the use of mixed methods in papers published in the Journal of Sustainable Tourism over the 10 years, 2005-2014. First, a content analysis of the articles shows that mixed methods are used primarily for expansion and development of results, and less often for triangulation or complementarity. Sequential designs are slightly more popular than simultaneous designs, with ...

  18. Mixed methods research in tourism and hospitality

    Explore millions of resources from scholarly journals, books, newspapers, videos and more, on the ProQuest Platform. Mixed methods research in tourism and hospitality - ProQuest You shouldn't see this

  19. Animals

    Ovulation and artificial insemination rates have been observed to decrease in sheep and cows when exposed to dietary phytoestrogens at concentrations greater than 25 mg/kg DM. A grazing trial was undertaken to investigate the effects of coumestrol and other key phytoestrogens on the superovulatory response, embryo numbers and quality in beef cows grazing legume pastures. A 7-week controlled ...