explorer travel company

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Trip prices

$400 — 49,010

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Jordan Discovery

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Explore reviews & ratings, cycle saigon to hanoi.

Wow, what a trip. An awesome tour from Saigon to Hanoi under the excellent guidance of our tour leader Doan. Doan and his amazing local support team made the journ...

Treasures of Jordan

Abdullah was an excellent guide who made our trip run very smoothly with as much time as possible at the various attractions. He was very knowledgible, empathatic, s...

Rome, Sorrento and the Amalfi Coast

Our Tour leader: Walter, was brillient, both helpful and made it fun. Included travel & transfers where great. Both Revello & Naples city walk was very diffe...

Excellent Tour. Our leader Zuhair was great. The hotels were a good standard, all clean. The night camping in the desert was great it was less basic than I had expec...

Lisa Wilkinson

Very good - very helpful and keen to ensure you have the info you need..

This was a little more complicated than most trips in that the trip is a polar expedition which offers several different levels of cabin accommodation. These were n...

See all Explore! reviews

Editoral Review of Explore!

Why explore, unforgettable experiences.

On our trips you'll see a mix of famous sights and hidden gems that others miss, or don't even know about. As travelers, we want to experience a country, not merely observe it. We'll take you closer to the country, its culture and people, often in unscripted, spontaneous, impossible-to-replicate ways. You'll come home having seen and experienced the country in a way that other travelers might never have.

Expert local guides

As your resident expert, your guide (or tour leader) will use their insider knowledge and local connections to make the most of unexpected opportunities. You might be invited to watch the sunrise from a lighthouse or to join family Diwali celebrations. They'll be on hand to make sure your trip goes smoothly, taking care of logistics. Our tour leaders are all hand-picked and trained by our experienced team to ensure consistently high standards.

Small groups

Our average group size is just 11; big enough to meet like-minded people but small enough to get to the heart of a destination. All sorts of people travel on our trips; groups are usually a mix of solos, couples and friends. What unites everyone is an adventurous spirit, sense of fun and a desire for real travel experiences. Call us to learn more about the group already booked on a particular trip (age range, solos vs couples etc).

Sustainable Travel

We're committed to reducing our impact on the planet and working towards a sustainable future. Every single one of our trips now has a carbon label, and we work hard to ensure we have a positive impact on the communities we visit.

Accommodation

We carefully select our accommodation to give you a comfortable night's sleep in the best possible locations. The places we stay are every bit as important as the sights we visit and the things we do. Wherever possible we choose small, local and family-run properties. Occasionally, when we want to get off the beaten tourist trail, we may stay in more basic accommodation. Choices are based on what’s available in the places we want to stay; we choose the accommodation to suit the itinerary, not the other way around.

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Solo friendly.

• No single supplement
• Trekking & Camping

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About the company, about explore.

We've been taking small groups on adventure vacations for over 41 years. Our authentic adventure travel experiences explore the sights and culture of a country, with hand-picked accommodation that balances comfort and location. Our average group tour size is just 11; perfect for meeting new people and getting to the heart of our destinations. Explore is one of the world's most trusted adventure travel companies with over 350 trips to more than 100 countries. We are passionate about travel and have developed a wide range of unique activities and adventures which give our customers an unforgettable experience with a team of award-winning Explore leaders. With Explore, you'll get to see your destination from a whole new perspective that takes you away from the typical well-trodden tourist track. You'll have the chance to meet, dine and stay with local people, rest in authentic accommodation with other like-minded explorers and travel to must-see destinations with a unique Explore twist. From family holidays to trips for solo travelers; cycling tours to wildlife safaris; trekking on mountains or exploring miles of scenic coastline, there is something for every kind of traveler with Explore. We will provide our expert knowledge, exciting itineraries and outstanding service as part of our sustainable travel experiences which take you under the skin of the country you're visiting for the adventure of a lifetime.

Explore! Trips & Specials

Refer a friend and get a $150 travel credit

Want a tailor-made trip instead?

Your trip, your way, planned by an expert:.

• You choose budget, destinations, activities, transport & lodging type
• Expert designs the itinerary for you, and once approved, takes care of logistics

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About Travelstride

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Our Adventures

J oin us as we dive head first into some of the most beautiful places on the planet. at the explorer’s passage, we provide the most unique and extraordinary adventure experiences in the travel industry. whether you are looking to join one of the world’s great adventures, step back into history through the power of travel, or transform your life and the planet through a socially immersive experience, we have the right option for you., for details on what makes each itinerary special, please click on the adventures listed below..

• Central America
• Middle East
• North America
• South America

Galápagos Safari

Encounter flora and fauna seen nowhere else on Earth on islands famed for their biodiversity

Ecuador | Days: 6 | From: $5,995

Explore pyramids, cross the Sahara Desert, cruise the Nile, and unravel ancient mysteries 

Egypt | Days: 9+ | From: $2,995

Follow an ancient trade route through the Himalayas on this challenging trek

Nepal | Days: 18 | From: $4,295

 Salkantay Trek

Stray off the beaten path and witness one of the most dramatic corners of the Peruvian Andes

Peru | Days: 8 | From: $2,995

T he perfect destination for kayaking, snorkeling, and basking in the tropical sun

Costa Rica | Days: 9 | From: $2,995

 Jordan

Explore the captivating wonders of Jordan, from Amman to Petra, and everything in between

Jordan | Days: 8 | From: $2,595

Arctic Cruise

Discover glaciers and wildlife on an icy arctic voyage

Norway | Days: 6+ | From: $5,959

 Machu Picchu 

Embark on a Machu Picchu cultural experience and trek the Inca Trail Express

Peru | Days: 6 | From: $2,995

Inca Trail Trek

Trek the Inca Trail to Machu Picchu and experience Incan history

Peru | Days: 8 | From: $3,075

Argentine Patagonia

Experience El Calafate, El Chaltén & Ushuaia and explore the diverse landscape of Patagonia

Argentina | Days: 7+ | From: $2,995

Hike in the heart of Torres del Paine National Park in Chile

Chile | Days: 6+ | From: $2,350

Easter Island

Discover the ancient culture and history of Easter Island / Rapa Nui

Chile | Days: 5 | From: $2,495

Classic Costa Rica

Unspoiled beaches, rainforests, volcanoes, and abundant wildlife

Costa Rica | Days: 7 | From: $2,995

Explore Mont Blanc and the charming villages that surround it

France & Italy | Days: 8+ | From: $4,495

Hike around Arenal Volcano, zip-line through jungles, or relax in natural hot springs

Costa Rica | Days: 6 | From: $2,195

Galápagos Cruise

Tour the stunning tropical and biodiverse Galápagos Islands on a small luxury yacht

Ecuador | Days: 9 | From: $8,895

Manuel Antonio

Experience a mix of relaxation and adventure, with pristine beaches and vibrant jungles

Costa Rica | Days: 5 | From: $1,995

Everest Base Camp

Trek the Himalayas on one of the planet’s most extraordinary journeys

Nepal | Days: 14 or 18 | From: $4,295

• Response Rate: 100%
• Response Time: 1 hour

Company Overview

• Best-in-Class Top 5% of companies
• Excellent Service Top 10% of companies
• Superior Service Top 15% of companies
• Email Address Verified
• Phone Number Verified
• No of Employees 110
• Number of tours 278
• Age range 7-79
• Founded year 1981
• Tanya Victoria Hayward
• From England
• On 24 Mar 2024
• Thilagendra Nagendra
• From Australia
• On 18 Feb 2024
• Hsiao Fung Chu
• From Taiwan
• On 03 Dec 2023
• Brian Partridge
• From Scotland
• On 02 Nov 2023
• On 16 Oct 2023

Explore is one of the world's most trusted adventure travel companies with over 500 trips to more than 120 countries. We are passionate about travel and have developed a wide range of unique activities and adventures. With Explore, you'll get to see your destination from a whole new perspective that takes you away from the typical well-trodden tourist track. You'll have the chance to meet, dine and stay with local people, rest in authentic accommodation with other like-minded explorers and travel to must-see destinations with a unique Explore twist. From family holidays to trips for solo travelers, cycling tours to wildlife safaris, trekking on mountains or exploring miles of scenic coastline, self-guided journeys small group trips or private tours, there is something for every kind of traveler with Explore. We will provide our expert knowledge, exciting itineraries and outstanding service as part of our sustainable travel experiences which take you under the skin of the country you're visiting for the adventure of a lifetime.

Destinations

• Ho Chi Minh City
• Adventure and sport
• Sightseeing, attractions, culture and history
• Wildlife, landscapes and nature
• Boat tours, water sports and marine wildlife
• Food, wine, events and nightlife

Why book with Us

- Unforgettable experiences You'll see a mix of famous sights and hidden gems that others miss, or don't even know about. As travelers, we want to experience a country, not merely observe it. We'll take you closer to the country, its culture and people, often in unscripted, spontaneous, impossible-to-replicate ways. You'll come home having seen and experienced the country in a way that other travelers might never have. - Expert local guides If you book a guided trip, like one of our small group tours, your guide or tour leader will use their expert insider knowledge and local connections to make the most of unexpected opportunities. You might be invited to watch the sunrise from a lighthouse or to join family Diwali celebrations. They'll be on hand to make sure your trip goes smoothly, taking care of logistics. Our tour leaders are all hand-picked and trained by our experienced team to ensure consistently high standards. - Small groups & private trips Our average group size is just 12 — big enough to meet like-minded people but small enough to get to the heart of a destination. All sorts of people travel on our trips — groups are usually a mix of solos, couples and friends united by an adventurous spirit and a sense of fun. Get in touch to learn more about the group already booked on a particular trip (age range, solos vs couples etc). If you’d prefer a more private experience, we also offer a large range of self-guided trips throughout Europe. - Accommodation We carefully select our accommodation to give you a comfortable night's sleep in the best possible locations. The places we stay are every bit as important as the sights we visit and the things we do. Wherever possible we choose small, local and family-run properties. Occasionally, when we want to get off the beaten tourist trail, we may stay in more basic accommodation. Choices are based on what’s available in the places we want to stay; we choose the accommodation to suit the itinerary, not the other way around.

Tours and Holidays by Explore

• Best Price Guarantee
• Hassle-free booking
• No booking or credit card fees

Western USA National Parks Explorer

Discover Darjeeling and Bhutan

Oman Trekking

Kruger, Eswatini and South Africa's Garden Route

South Africa and Eswatini

Balkans Rail Adventure

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• Switzerland
• New Zealand
• United Kingdom
• United States

Don't just travel,

Small group adventures

An adventure travel company you can trust

Unforgettable experiences.

From big wows to hidden gems, our tours leave you feeling that you've really explored.

Expert tour leaders

Chosen for their great knowledge of your destination and a passion to make your trip extraordinary.

Small groups

Average groups of 11; solos, couples and friends, united by a desire for authentic experiences.

Responsible at heart

How we operate sets us apart; our flexible booking policy, our loyalty scheme & sustainable approach.

Discounted Trips

Last call to join these tours

The Explorer Magazine: New edition out now!

Live event: Polar Journeys

Join us in London on 30 April and hear from Polar experts

We're B Corp Certified!

The adventure holiday experts

We've been taking small groups on adventure holidays for over 40 years., making unforgettable adventures.

Average customer rating:

Independent service rating based on

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Your wellbeing comes first

Our flexible booking and safety policies mean you're protected with us.

Explore Flex

Explore has always been known for its flexible booking conditions and since the Coronavirus pandemic, we've gone even further to ensure you can continue to book your next adventure with confidence.

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Explore Worldwide   Reviews

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Reviews 3.6.

Most relevant

Jordan Discovery tour

I booked the Jordan Discovery tour with Explore, and it was absolutely amazing. The hotels were lovely, and I had the best guide Abdallah. We started in Amman and worked our way down to the dead sea, camped in Wadi Rum and stayed in Petra. The highlight of the tour was the Treasury of Petra and sleeping under the stars in Wadi Rum. Abdallah was an excellent guide who went above and beyond. His knowledge of Jordan's history is exceptional. I learnt so much about Jordan from Abdallah on this trip. He helped with finding the best restaurants and even gave history talks during the journey to each historic site. Explore have packaged this trip perfectly. The Jordanians are so kind and lovely. I felt super safe to walk around alone day or night. I highly recommend this tour and hope you get the amazing Abdallah as your guide.

Date of experience : April 04, 2024

Reply from Explore Worldwide

Hi Joyce, Thank you so much for your review of your recent Jordan Discovery holiday. We are delighted that you found your tour to have been so amazing and that Abdallah provided such a wonderful experience. Please be assured we will pass on your kind feedback to the Product team and Abdallah. We hope to have the chance to welcome you on another Explore adventure soon!

Amalfi Coast Walking — Hotel Sole

Matteo Giordano proved to be an excellent and loveable guide. Matteo is knowledgeable in both the terrain and history of the Amalfi coast. We were fortunate that Matteo took us to visit his family lemon orchard, where his mom and dad welcomed as friends and treated us to a couple of specialties. Being in my late eighties, I chose to participate in three of the leisurely walks, which I found challenging but well worth the effort. Midweek the trip to Herculaneum and Pompeii was guided by a colleague of Matteo’s, Francesco. He knows his history and added a lot of interesting information to our visit. On the other days that I chose not to hike, I spent a few hours reading on the lovely and sunny Hotel Sole terrace and walking about Maiori, enjoying this seafront town. Another day was spent taking the ferry to both Amalfi and Positano. The multi-generational Hotel Sole staff was very welcoming and every morning, with a smile on her face, the hostess enquired “Cafe Americano?”. March or November is a great time of they year to take this walk, as the weather is a little cooler, the crowds a little smaller and the restaurants quieter.

Date of experience : March 15, 2024

Hi Gerald, Thank you so much for your review of your recent Amalfi Coast Walking – Seafront Hotel Sole holiday. We are so happy to hear that you enjoyed your tour and that Matteo and Francesco provided such a wonderful experience. Please be assured we will pass on your kind feedback to the Product team and Matteo and Francesco. We hope to have the chance to welcome you on another Explore adventure soon!

Miserable shambles in Costa Rica

Family trip to Costa Rica is an expensive shambles - the itinerary is vague and rose tinted. The reality is shabby lodges with terrible food, pointless ‘nature hikes’ with zero wildlife to be seen, on crowded paths only metres from the car park. Food provided is ghastly. Every day is spent hour after hour in the bus, arriving at the next dismal hotel in the dark. Explore have managed to remove any element of authentic Costa Rican life from this trip and keep you isolated in aging hotels, far away from any ambiance or culture. Save your money, folks, and just hire a car - everyone speaks English & you don’t need the miserable experience provided by Explore

Date of experience : April 03, 2024

Thank you for sharing your feedback regarding your recent trip in Costa Rica. We regret that your experience did not meet your expectations and appreciate the opportunity to address your concerns. While we endeavour to offer a balanced itinerary of adventure, exploration, and cultural immersion, we understand that individual preferences may vary. We partner with reputable providers for transportation and accommodation, and we regret any disappointment you experienced in this regard. Costa Rican cuisine is renowned for its simplicity and freshness, and while we aim to cater to diverse palates, we understand that tastes can differ. Regarding wildlife sightings and nature hikes, while we showcase the country's rich biodiversity, we acknowledge that nature can be unpredictable. We were grateful that you contacted us towards the end of your tour, with your feedback. Whilst we did provide an opportunity for you to leave the tour given your dissatisfaction, however, you chose to continue. Your feedback is invaluable, as we continually strive to enhance our offerings. We have already received direct feedback from you regarding your concerns and will reply to those in the next few days. Thank you once again for your feedback.

Not adventure - a coach holiday

Advertised by Explore ! As adventure tourism, actually it’s 8 hours trapped in a bus- the reality bares no resemblance to the itinerary provided. It’s a coach holiday basically- day after day schlepping around in a stuffy bus with an hour or so a day to get out & trudge along a crowded path in the ‘rain forest’. Same food rice & beans day in day out - dreadful experience, itinerary is a complete deception.

Date of experience : April 02, 2024

I have responded to your most recent review concerning this trip.

Just back from the Inca Trail Trek in…

Just back from the Inca Trail Trek in Peru and had a great time. Knowledgeable friendly local guide, clean comfortable hotels, good food and tents when camping. Could have had a little more information about what to pack for camping and a little more time to explore Saqsaywaman and Macchu Picchu (though accept that the latter is restricted by Peruvian regulations for protection of the site). Was it perfect? No, but what is; I certainly have no complaints and the fact that this was my 11th trip with Explore in 12 years is testament to the fact that this experience was not a one off.

Date of experience : April 07, 2024

Dear Helen, Thank you so much for taking the time to review your Inca Trail Trek holiday. We are delighted to see that you had a great time whilst on tour. I have forwarded your comments on providing a bit more information on what to pack for the camping portion of the holiday on to the Product Manager for the region. We sincerely appreciate your suggestion and are so happy to see you found the hotels to have been clean and comfortable and the food good. We cannot wait to welcome you on trip 12 soon! Kind regards, Explore!

Walking Jordan's Spice Trails

Walking Jordan's Spice Trails Just back from a fantastic few days walking through parts of Jordan including Wadi Rum, Petra, Little Petra, Madobar and Jerash. The scenery was amazing, our guide, Saleh, was extremely knowledgeable and patient and we learnt a lot about the history of Jordan and gained an understanding of the modern day country. This was the first guided tour trip I have been on. It was very well organised allowing a reasonable amount of time in each area. We spent a day in Amman before joing the trip and a few days in Aqaba at the end. All the Jordanians we met were very welcoming and we felt safe for the whole of the visit. I'd fully recommend the tour.

Date of experience : February 24, 2024

Thank you so much for your wonderful review! We're thrilled to hear that your walking tour through Jordan's Spice Trails, was a fantastic experience for you. We're delighted to have made your first guided tour memorable with well-organized itineraries and a good balance of time in each area. Your endorsement means a lot to us, and we're pleased to hear you felt safe and welcomed by the Jordanian people throughout your visit. We appreciate your recommendation and look forward to hosting you on more incredible journeys in the future!

Fantastic service. Would recommend

We were on holiday in Sri Lanka when an accident meant we had to return home after 3 days. The staff at Explore were absolutely amazing. They helped to sort our return so quickly, working with our Insurance Company. The Emergency Duty Manager was on hand 24/7 (which was great due to the time difference). We really cannot praise them highly enough. we have been fortunate over many years to never need any assistance,but thankfully they showed at this time how good they are. Would highly recommend them. A special thank you to Yvonne, Cally and Jenny who sorted flights and special assistance at the airports all in under 24 hours . Fantastic service !! Thank you all.

Date of experience : February 25, 2024

Thank you for sharing your experience with us Robert. We greatly appreciate your kind words regarding the support you received from our team, especially Yvonne, Cally, and Jenny. It's heartening to know that our staff's quick response and assistance, even in challenging situations, left a positive impression. We're grateful for the recommendation and look forward to welcoming you back again soon.

Classic Egypt and Nile Cruise

We’ve just completed a tour of Egypt, the “Classic Egypt with Nile Cruise” which included the pyramids, Abu Simbel, cruising on the Nile and a whole lot more. The whole trip was expertly handled by our Explore tour guide Waleed. His knowledge of Egyptian history was phenomenal and interestingly woven into stories. He soon tuned into the interests of our little group and his sense of humour made for a relaxed atmosphere. He took care to ensure every aspect of the trip was safe, the guidance he gave for us as travellers was appropriate and wise. Egypt is safe and a fascinating place to visit. There is so much amazing history. We absolutely loved this holiday and recommend it whole heartedly. Visit Egypt and you won’t regret it. Ask for Waleed a fab Egyptologist.

Date of experience : December 29, 2023

Thank you so much for your review, Karen! We are delighted that you had such an enjoyable time on your Classic Egypt with Nile Cruise holiday and that Walid provided such a wonderful experience. I will pass on your kind feedback to the Product team and Walid. We hope to have the chance to welcome you on your next Explore adventure soon!

Discover Nepal

This was a fantastic trip (my 28th with Explore and one of the very best). Every day was enjoyable. Kiran Deo Bhatt our guide was simply outstanding. The accommodation was first class (normally this is one area Explore gets marked down on by me slightly but no complaints on this occasion) and the Nepali people so kind and welcoming. This trip is a brilliant blend of culture nature and walking. Expect long drives on dusty uneven roads but if you are after a genuine experience theseare well worth it. The white water rafting was something I was reticent about but it was great fun. Recommend you do all of the optional activities. Simply brilliant.

Date of experience : December 16, 2023

Thank you so much for your review, Andrew! We are delighted that you had such an enjoyable time on your Discover Nepal holiday and that Kiran provided such a wonderful experience. We cannot wait to welcome you on your next Explore adventure!

Trip was horribly managed by Explore

Trip was horribly managed by Explore, particularly at the start and finish and was redeemed only by the great guide and the other travellers. We complained to them by email 2 weeks ago and have yet to receive a reply.

Date of experience : January 12, 2024

Thank you so much for taking the time to provide a review of your Cycle Mexico holiday. We are delighted to hear that your Explore Leaders and fellow travellers were highlights whilst on tour. I can confirm that our Customer Services team has forwarded your email on to our Customer Relations team and they are currently investigating the feedback you have provided. The current response time for our Customer Relations team is around 28 days and I do apologise that our Customer Services team did not inform you of this when forwarding your email. Should you have any additional feedback you would like to share, please reach out to our Customer Relations team directly at [email protected]. Kind regards, Explore!

Costa Rica Coast to Coast November/December 2023

This trip to Costa Rica was a bit disappointing from beginning to end, apart from the wildlife seen. The initial information was disappointing. The trip notes were vague and did not correspond to the guide's itinerary. Quite often what we expected in the way of tours did not materialise. We seemed to lurch from an expensive lunch to a pricey dinner most days. The guide had to be pressed to make the tour more flexible and active. We did not spend a lot of money to be satisfied hanging around a hotel. Accommodation was spacious but there were plumbing issues in most hotels/lodges. The wildlife was fantastic however, and we were lucky enough to see the creatures on most people's bucket list. Overall, the holiday was too expensive for the experience received.

Date of experience : November 25, 2023

Dear Muireall, Thank you for taking the time to review your Costa Rica – Coast to Coast holiday. We do apologise that you felt the holiday was not a good value. I have forwarded your comments on to the Product Manager for this holiday and she is speaking with our Local Ground Agent about the points you’ve raised. We are happy to hear that you found the wildlife to have been a highlight whilst on tour. Should you have any other feedback you wish to share, please feel free reach out to our Customer Relations team at [email protected]. We always welcome feedback as it is invaluable to ensuring we are offering unforgettable experiences. We hope to have the chance to welcome you on another Explore adventure in the future. Kind regards, Explore!

Booking no problem BUT poor customer service after that

Booking no problem, but as others have reported on going customer service appears poor. I haven’t got an appropriate response to my query about a trip next month after 2 emails and 4 telephone calls. I am beginning to regret booking with Explore. Wish I had read these reviews prior to booking.I would certainly have gone elsewhere. I just hope this gets a response

Date of experience : October 16, 2023

Thank you for your comments and I am sorry it has taken a long time to respond to this. However, I understand that you received a response to your pre-tour queries, on 1st November. I hope are having a wonderful time in Vietnam, it's a beautiful country. Lisa, Explore Customer Relations

Inside Vietnam tour

We have just returned from the Inside Vietnam tour and had a great time. The tour was very well organised with visits to some very interesting sights, The hotel accommodation was very good especially the homestay on the Mekong Delta. We couldn't have asked for a better guide, Thin Ton, was very attentive and knowledgeable and had a great sense of humour. On the basis of this trip we would use Explore again.

Thank you so much for your review, Nigel. Please be assured we'll pass on your kind feedback to the Product team & your Explore Leader. We look forward to welcoming you back on your next adventure!

Classic Egypt Tour, a dream come true.

I have just returned home from Egypt where I had the most amazing experience coutsefy to Waleed, our Explore designated tour guide. The tour was very well organised and it exceeded my expectations in many ways, particualtly in terms of the amazing knowledge of Egyptian history shared by Waleed. He is an outstanding egiptologist and tour guide, very enlightened, funny, friendly and considerate. Thank you Explore and Waleed for making my biggest dream come true.

Date of experience : December 24, 2023

Thank you so much for your review! It is so nice to hear that Walid was such an excellent Explore Leader and that your holiday exceeded your expectations. We hope to have the chance to welcome you on another Explore adventure soon. Kind regards, Explore!

Avoid Explore if you can

I received final payment for my forthcoming booking but the telephone number given doesnt exist. I emailed twice and received no response. I went on website to see the site is down but to ring a number. The number given is unhelpful as cannot take payment. The price of the holiday has gone down but I have to pay the original price.... Wont be booking with them again and if you want to, book late and not early as you will be ripped off!

Walking in Crete

Had a brilliant time trekking through Crete. A beautiful and rugged Island with Geography that keeps you in awe. A really good bunch of people and a special mention for Peter, our tour leader who most of us felt went above and beyond when helping members out on what were at times really quite technical descents. His knowledge and sense of humour were excellent and his passion for Greek culture and history was contagious. Recommended.

Date of experience : September 17, 2022

This is lovely to hear Brian, thanks so much for taking the time to recommend our Walking in Crete trip!

Costa Rica Wildlife Tour

I don't usually write a review and I'm a well seasoned traveller who is happy to go with the flow but my Costa Rica wildlife holiday worst holiday ever - tour guide was in a bad mood most of the time and condescending - half the time he pointed things of interest out after we had passed them or you couldn't even see them. Accommodation was poor in most places and often no choice of where to eat - and expensive for what you got. Itinerary was definitely not accurate and misleading - very disappointed and a waste of money. I had previously posted this under Explore Trips.

Date of experience : November 07, 2023

Thank you for taking the time to review your Costa Rica Wildlife Tour, Roslyn. We do very much apologise for your experience with your Explore Leader and that you found the holiday underwhelming. I have forwarded your comments on to the Programme Manager for Costa Rica and she is currently speaking with our Local Ground Agent about the concerns you’ve raised. We once again thank you for your comments and review of your trip as it is invaluable to ensure we are offering unforgettable holiday experiences. Kind regards, Explore!

Malta & Gozo Walking

The walking and overall schedule was good. Some last-minute changes to the plan at the end of the week - that messed things up - which was a shame. Can't imagine doing the walking in the heat of the summer. Temperatures for us (Nov) - mid-20s deg C - perfect. Booking process and support from UK - very poor (sorry, Explore) - hence the 3 stars.

Date of experience : November 04, 2023

Thank you for your review. We are happy to hear that the walking and schedule overall were positives for you on your holiday. I am sorry to hear, however, that you felt the service you received during the booking process was poor and some last-minute changes to the itinerary marred your experience. We try to deliver great customer service throughout your engagement with us and I am sorry that we fell short of your expectations. We do once again thank you for your feedback as we constantly review the quality of our service and tours to ensure we are offering unforgettable experiences. Should you have any additional feedback you would like to share, please reach out to our Customer Relations team at [email protected]. Kind regards, Explore!

Exploring Turkey

Last month I travelled to Turkey with Explore and loved every minute of my adventure! Our guide was very knowledgeable, completely passionate and personable. This gave the group the right platform to bond well. The tour was a blend of authentic experiences, gastronomic delights and local encounters. I felt like I had a taste of true Turkey. This was my first time touring with Explore, and I’m already pouring over their tours, planning my next escapade! Thank you Explore; now where to next?!

Date of experience : June 18, 2023

Hi Clare, thank you so much for taking the time to post this, we're looking forward to welcoming you on your next Explore 'escapade'!

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• Mastercard launches mobile virtual card app to simplify travel and business expenses

HSBC and Westpac to unlock the convenience, security and efficiency of tap to pay transactions   

Mastercard announced a new mobile virtual card app that enables virtual commercial cards to be seamlessly added to digital wallets. The innovative app is designed to offer financial institutions more choice in how they deliver the secure and sustainable contactless payment solutions that companies increasingly expect.  

For over a decade, Mastercard has pioneered virtual card solutions to simplify tedious expense report and reconciliation processes for employees, contractors, recruits, and consultants who often use personal cards or cash for reimbursable business expenses. As companies navigate changing payment preferences particularly from the entry-level workforce – with over two-thirds of millennials having adopted digital wallets 1 – mobile technology is unlocking the next frontier of convenient contactless payments.   

“Businesses worldwide are seeking fast and secure payment experiences, where payments can be made with just a click or tap, and finance teams can experience automatic reconciliation,” said Chad Wallace, global head of Commercial Solutions, Mastercard. “With today’s launch, we’re providing innovative tech that digitizes business and travel expenses, while also empowering businesses with more control of and visibility into their finances.”  

The app leverages Mastercard’s innovative virtual card and tokenization platforms, enhanced data, and robust spend controls all within one easy-to-use interface. Accessing Mastercard mobile virtual cards is made seamless through the app so users can quickly experience the benefits of tap to pay. Mastercard mobile virtual cards can be used by organizations spanning a range of sizes and industries – including healthcare, insurance, fleet, higher education, and corporate travel.  

Key capabilities and benefits of Mastercard’s mobile virtual card app include:  

• Increased security : The app offers the ability to set up a biometric authentication and an added security measure using a PIN to view card details. Each virtual card is also tokenized, enabling the cardholder’s sensitive data to be replaced by a unique card number so sensitive account details are not exposed.  
• Robust spend controls: Organizations can confidently stay compliant with expense policies using Mastercard’s transaction-level controls, which limit how, where, and when a mobile virtual card can be used. 
• Flexible integrations: Financial institutions can quickly get to market through Mastercard’s user interface or flexible API-based integrations, and offer unique features such as customized card art.  
• Holistic and seamless payment experience: The app provides a single interface to check the status of card balances and view pending and completed transactions, and is bank-agnostic, enabling users to access and manage virtual commercial cards issued by multiple participating financial institutions.  
• Real-time and enhanced data: For each mobile virtual card created, custom data elements are automatically captured and matched to the transaction, providing organizations with increased insights into spending and automatic reconciliation to optimize back-office processes. 

HSBC Australia and Westpac will be the first financial institutions to offer organizations and corporate customers mobile wallet functionality through the Mastercard app.    

“We’re pleased to partner with Mastercard to bring mobile wallet virtual cards to our Australian corporate clients, providing them with a smarter, safer, and faster way to pay,” said John Scott, Head of Global Payments, HSBC Australia. “Mobile wallet usage is growing, with the Asia-Pacific region accounting for over half of the digital payment transactions globally 2 . As contactless payments continue to surge, it’s important that corporate clients have access to best-in-class payment solutions to keep their business secure and take advantage of the increased efficiency offered by the latest technologies. HSBC has a history of delivering innovative digital solutions to our corporate clients, and we’re proud to add to that legacy with the launch of mobile wallet virtual cards in Australia. We plan to launch in other markets later this year.” 

“Westpac is pleased to be one of the first domestic banks in Australia to offer the new Mastercard mobile virtual card app to our corporate and commercial customers in addition to our existing virtual card capabilities. The global payments market is at an inflection point and the mobile wallet solution, combining digital innovation, real time processing and security through robust controls is another way we’re helping our customers,” said Jeff Byrne, Managing Director of Global Transaction Services at Westpac Institutional Bank. 

The app will be available in other key markets for users with a commercial virtual card issued through an organization by a participating financial institution. Once registered for the app with an invitation code, users will find their commercial virtual cards automatically linked and ready to be added to select digital wallets for use across Mastercard’s trusted global network.  

For more information on other ways Mastercard is simplifying commercial payments, click here .  

1 PYMNTS Research: “Mobile Wallet Challenge: Replacing Physical With Digital,” (April 2023)  

2 “Global Mobile Payment Methods 2024 Report” (January 2024)  

Disclaimers:  

Mastercard In Control Pay app and features are available only for eligible virtual card accounts issued by the financial institution. Prepaid Cards and Consumer Cards are not eligible. The virtual card(s) are not issued by Mastercard and is (are) subject to the terms and conditions of the relevant issuer.  

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About Mastercard (NYSE: MA)

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

www.mastercard.com

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