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Corporate Travel Management, Business Travel Services & Solutions

Modern corporate travel management for the fast-changing travel landscape

Manage risk. Support traveler wellbeing. Plan for the future. How can Egencia™ help you modernize your corporate travel program?

The only proven global B2B travel tech platform

Egencia is always working to deliver travelers, travel managers, and travel arrangers unrivaled choice, value, and experience, with the powerful backing of Amex GBT.

We’re in a league of our own

Our platform can be optimized for all types of users, in companies big or small.

Tech is in our DNA   We originated in the labs of global tech giants and now we are a part of the most valuable B2B travel solution in the world.

AI-driven insights   Our AI delivers custom user experiences that add value to your company’s travel program.

Suite of APIs   Amex GBT Egencia’s open API platform gives you the ability to build robust integrations that help you automate, connect and simplify your travel and expense management.

Unbeatable travel content We lead the industry with over 290 global airlines and 650,000 lodging partners.

Industry-first NDC capabilities Amex GBT Egencia is the first to offer new distribution capabilities to our clients. 

Amex GBT Egencia Preferred Rates  We offer the best value for business travel with access to special discounted air fares.

The unique content from Amex GBT Egencia provides unrivaled choice and value for air, hotel, car and rail.

Our technology-driven customer service and commitment to excellence puts Amex GBT Egencia on another level.

Industry leader in service Our platform and services are consistently rated above 95% satisfaction by customers.

Best-in-class traveler support We provide services to over 2 million travelers in over 60 countries.

Globally proven Amex GBT Egencia proudly supports over 9,000 companies of all sizes around the world.

Constant innovation We consistently deliver enhancements and innovation across our online and offline services.

Smartest shopping experience Our technology provides the smartest, quickest shopping experience to give the best routes and rates based on user preferences.

Proven optimization Our AI and machine learning delivers the best experience and enhancements for savings, traveler wellbeing and sustainability.

We lead the industry in innovation, with data insights from 100s of millions of transactions every year.

The world's business travel platform

• Companies of all sizes in more than 60 countries trust Amex GBT Egencia to modernize their corporate travel programs
• We deliver simple, consumer-like business travel that users love and fast, knowledgeable support for unexpected moments
• With a globally consistent platform and skilled travel program management, rest assured your travel program is optimized to manage risk while maximizing ROI

Ready to update your travel program?

If now is the time to redesign your corporate travel program to manage risk, support traveler wellbeing and monitor your travel spend, this toolkit can help.

Amex GBT Egencia helps you stay connected

14 million business trips were made with Amex GBT Egencia last year. As your travel management company, we’ll be with you every step of the way.

Managing travel risk

Travel risk management has never been more important. Find out how you can manage risk, deliver duty of care and make your business travelers feel secure.

• A comprehensive and quickly adaptable business travel policy is crucial. Use this free guide to help you create a travel policy that adapts to your needs.
• Make traveler wellbeing a priority. Inform, alert and assist them in real-time via the mobile app and online booking tool
• Reduce risk by improving travel policy compliance

Putting traveler wellbeing first

You want employees to feel fully supported from the time they book until they return home. Amex GBT Egencia travel experts are ready to assist.

• Learn how you can enhance your duty of care policies for travelers
• Travel booking is only one part of the equation. Traveler safety is the other. Use this pre-travel safety checklist as a guide
• Learn how Amex GBT Egencia simplifies hotel bookings for travelers .
• Put your travelers in the driver’s seat and take advantage of our fleet of 5 million car rental options worldwide

Savings and ROI

Even as the travel industry changes, businesses still need to make strategic decisions based on cost and ROI. Amex GBT Egencia can help you boost your bottom line.

• Gain insights, identify savings and optimize travel spend in real-time with Amex GBT Egencia Analytics Studio
• Find out how Umpqua Bank maximized their business travel ROI with Amex GBT Egencia
• Amex GBT Egencia travel services can help simplify expense management . Easily track travel expenses that reflect spending with personal or corporate credit cards
• 19 ways our travel management solutions can help you save time and money

Amex GBT Egencia empowers over 2 million business travelers to get the most out of their business travel. Shouldn’t you be one of them?

Amex GBT Egencia’s G2 Winter 2024 Awards

Are you considering a return to business travel.

Amex GBT Egencia partners with Festive Road to offer a permissible travel framework to evaluate an organization’s overall readiness to travel based on corporate, individual and government regulations.

Are you an Amex GBT Egencia travel customer?

I'm a business traveler, i manage travel, recommended for you.

Request a demo to see what Amex GBT Egencia travel management solutions can do for you.

Already a customer? Contact Amex GBT Egencia customer service .

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Business travel trends and behaviors of small to mid-sized companies

Read our small and medium business travel report to learn the latest trends on where business trip budgets are spent

Business travel is the second highest expense for companies , coming in just behind payroll and perks. But how do these travel expenses and experiences differ between businesses? And what trends and behaviors are currently commonplace in business travel? 

• How regularly do business travelers travel

Business travel by company size

Geographical influences on business travel, international vs domestic business travel, how much do companies spend on business travel, which aspects of business travel are most commonly booked by companies, why do employees travel for business, methodology.

Booking.com for Business has taken a closer look at the behaviors of business travelers through research and surveys aimed at small to mid-sized companies, in the US, UK and Germany. With this information, we can build a clear picture of prevalent trends in this particular type of corporate travel.

Understanding how and why different businesses embark on travel not only helps to identify future travel predictions, but also uncovers trends in spend, which businesses can compare their own budgets and behaviors to.

According to current trends, despite business travel having been put on pause for a few years, business trips are back on the agenda and as relevant as ever. So what variables enable some businesses to travel more often than others?

How regularly do business travelers travel?

The number of business trips undertaken annually by our sampled small to mid-sized businesses (SMBs) changes depending on a few factors - including firm size, location, and whether the travel is international or domestic.

The average number of annual trips varies significantly depending on the size of the business. For firms employing between 201 and 500 people, the average number of business trips a year is 29.

At the other end of the scale, small businesses that employ 50 people or less only average 14 business trips a year - this suggests that the larger the firm, the more business trips per year. Reasons for this could include having more of a travel budget to play with, or more prospects that need a high level of attention with a personal, face-to-face touch.

Does geographical location play as big a role in the regularity of business travel as business size?

Based on responses to our survey, the UK is traveling the most, with an average of 23 trips a year, and the US isn’t far behind with 22, whereas the average German SMB employee travels less, with an average of 18 trips per year.

While the UK is reported as having 5.5 million private sector businesses , only 0.7% of these have 50-249 employees, and an even smaller 0.1% have 250+ employees. The bulk of these businesses (5.47 million) have 0-49 employees. This means that while the UK is traveling the most, a lot of these business trips could be carried out by a very small number of employees or solopreneurs, as 1.4 million of these SMBs have employees and 4.1 million have no employees.

Looking at how far afield these business travelers are venturing, the responses to our survey show that of the participating firms, UK businesses are taking more international trips (meaning trips that cross national borders) than those in the US and Germany.

Across the US, UK and Germany the majority of annual business trips embarked on by small and mid-sized companies are domestic - though workers from the UK seem to get abroad the most, and travel domestically the least.

The US has the biggest difference in the frequency of international vs domestic trips - with domestic travel five times higher, on average, than international. In general, the business culture in the US tends to be more focused on domestic markets as it is home to a diverse range of industries. When you consider that the US is nearly the same size as the whole of continental Europe, this also reduces the need for traveling outside of the country for business.

With so many countries in close proximity to each other, international travel is not only more accessible in Europe, it is almost essential - a single European country isn’t likely to be home to the variety of businesses and industries that the US is. This is especially true for countries that rely heavily on “pre-internet” industries such as manufacturing. So, working in a UK or Germany-based business might heighten the likelihood of needing to travel internationally for business, compared to a role based in the US, due to the need to look further afield for diverse industry partners.

Overall, the data suggests that when it comes to domestic travel, US businesses at the larger end of the small to mid-sized scale are racking up the most miles. In contrast, when looking at international travel, smaller UK companies are leading the way.

These numbers are likely heavily influenced by not just the size of the businesses, but also the industrial landscape of a business’ country of origin. This detail dictates how far a business may have to travel - whilst the size of a business contributes to how frequently they can afford to make those journeys, based on annual travel budgets.

When looking at how much is spent on business travel, the idea that the larger the business, the more is spent, is a reasonable assumption to follow - and the data seems to support this.

Companies of 51-500 employees reported a rough annual budget of somewhere between $137,803.60 to $155,896 a year for business travel, based on our sample analysis. The smaller companies of 0-50 people are only assuming a budget of just over $26,000 over the same period, over $100,000 less.

With smaller budgets to contend with, small businesses might be likely to find business travel management more complicated. They may lack the funds to travel comfortably by booking better flights and hotels, or be working in a team that is too small for the appropriate amount of stress-alleviating delegation. Small business owners, a large proportion of the 0-50 employee firms, are likely more in need of great deals than other survey participants, based on their smaller annual spend.

This could also explain why UK SMBs have a smaller average annual budget for business travel than the US and Germany - due to the larger number of smaller firms. In fact, there are significant differences in how small to mid-sized companies from different countries spend money on business travel.

While we discovered earlier that German employees take fewer international business trips than the UK, and fewer domestic trips than the US, SMBs in Germany are simultaneously spending the most. A German SMB’s annual travel budget averages at $135,125.40 annually, far more than the US ($98,708.90) and UK ($71,792.90).

This could be for a variety of reasons, including each country’s popular business travel destinations and the quality of flights and accommodation booked.

When asked what they spend money on as part of business travel, 93% of small to mid-sized businesses agree to spending on hotels, making them the most common expenditure of business trips.

Flights are agreed on as the second most common expenditure of business travel (83%), followed by car rentals (63%) and trains (52%). Only 12% of small to mid-sized companies spend money on buses as part of their business travel, perhaps needing their transportation to be more direct, reliable and time-efficient. This would explain the higher percentage of these businesses spending money on taxis (33%).

Based on our participants’ responses, an average of $102,495.40 a year, per business, is thought to be spent on business travel. It’s possible that this expense could be reduced with better business travel management tools , to allow for booking early to secure better deals and special business rates on these most common expenditures. But what makes business travel so invaluable that it can justify the expense?

The most popular reason SMBs have for spending on business travel in the US (87%) and the UK (80%) is conferences and similar events, whereas in Germany it’s trade show visits (76%).

However, when looking at the overall breakdown across all countries surveyed, conferences and events are still the leading factor, with 79% of respondents from a small or mid-sized company planning business travel with those gatherings in mind.

Client engagement was the second most popular reason for business travel, with 69% of small to mid-sized businesses agreeing that it’s one of the main reasons for their work trips.

For first impressions and networking, traveling for conferences and trips focused on client engagement are essential. Even following the distance enforced by the pandemic, the importance of face-to-face communication is still clearly felt among businesses worldwide. This is because they allow for more effective and successful communication than online interactions.

However, visiting other offices and interacting in person with fellow employees seems to be less of a priority for small to mid-sized companies - where having other offices may not be applicable - with only 42% of respondents citing it as a reason for business travel.

Business travel continues to prove itself to be both resilient and vital for small and mid-sized companies, with travel costs currently the second-largest expense for businesses , behind only salaries and perks.

Firm size does appear to directly correlate with the number of trips taken per year, and the money spent on them - with larger SMBs travelling more and spending more annually. For UK-based businesses in particular, where there are more small businesses, the ability to travel easily and cost-effectively is likely to be of priority.

However, the correlation between trips taken and money spent isn’t always clear cut, as we saw with the amount the average German SMB is spending per year. This suggests that companies from different countries may have different travel styles and priorities, and that there is a disparity in the amount of money spent on travel components such as flights and hotels.

With the proper support to keep business travel cost-effective and smooth, firms of all sizes might be able to travel more frequently and effectively, and go on to flourish as a result. Corporate travel managers and business travel management platforms and software may be the solution for any businesses struggling to stay on top of their travel requirements.

Comparing the behaviors of your firm to the trends showcased here may highlight areas in need of observation, and even optimization - and ultimately could benefit your profit margins.

Booking.com for Business conducted a 15 minute quantitative online survey in 2022 with 604 travel management decision makers across 3 markets (US, UK and Germany), and both managed and unmanaged micro businesses with 2 - 50 employees, small businesses with 51 - 200 employees and medium business with 201-500 employees.

Survey questions included the businesses current processes and challenges for booking business travel, why they book business trips, how much the business (split by market where relevant) spends on business travel, and the features each business size wants and needs in a travel management platform. The responses were then analyzed to showcase the travel frequency of different business sizes and job positions both domestically and internationally, as well as spend across each of the core markets, firm sizes and job positions.

• INC: Report of business travel expenses
• Booking.com for Business future business travel predictions
• Gov.uk: Composition of the 2022 UK business population
• Forbes: Post-Pandemic: Online Vs. In-Person Networking

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• Services and Tools for Travelers
• Business Travel Management (BTM)

Offline Reservations

Travelers can make bookings online or by phone. Our experienced bilingual travel counselors make reservations in compliance with your travel policies.

Online Reservations

We provide profile management tool “CONNECT”. Travelers create and update their profiles directly by accessing this tool. The centrally managed profile will be used for both international and domestic online reservations.

Travelers can use “GetThere” for direct booking of international arrangements such as air, hotels, and rental cars 24 hours a day, 365 days a year.

Domestic Online Reservation Function "Shuccho Navi" provides access to Express Yoyaku (EX-IC Service), e5489 Corporate Service, Business Ekinet (coming soon), Japan Airlines, All Nippon Airways, Star Flyer, Skymark, AIRDO, Jalan Corporate Service, Best Reserve Yado Plaza's corporate web services. You can download the information you have reserved and arranged through Shuccho Navi in CSV format. The information includes ticket amount, date of use, origin and destination, name of the business traveler, and department to which the business traveler belongs, etc., so it is possible to grasp the results under various conditions, such as by department. (Please contact us for conditions for using each content.)

Our in-house dedicated team of experienced travel counselors will take care of any emergencies outside of business hours. With this emergency support team, we provide travel support service 24 hours a day, 365 days a year in Japanese and English.

We provide extra business travel related services such as arranging visas from Japan, application of passports (Japanese only) as well as special support for VIPs.

With TripCase, you can confirm booking data and real-time itinerary updates in your mobile terminals. Check-in will be easy with e-ticket data in the app. You can share your trip with others.

With the combination of travel data and GPS function, our travel disruption and risk management platform enables your risk management teams to proactively monitor travel plans, quickly identify and have two-way communication with travelers globally using the smart phone app.

It is not easy to arrange insurance individually for each trip. We recommend comprehensive corporate insurance to make it easy for you to manage and settle.

Amex GBT Mobile 4+

Your go-to travel app.

• 4.2 • 780 Ratings

iPhone Screenshots

Description.

Welcome to Amex GBT Mobile: the business travel app that empowers customers of American Express Global Business Travel (GBT) by providing global access to booking, trip information, and live servicing. We focus on the details, so you can focus on the reason you are traveling (and maybe even get some rest). Whether you are a road warrior booking complex international trips with many connections, or simply trying to keep track of flight, hotel, car and rail details without resorting to paper itineraries that are hard to access when you need them – Amex GBT Mobile is your partner in all things travel. See how the new Amex GBT Mobile app will revolutionize the way you travel: Book directly from your mobile device. • Access booking features directly from the home screen of the mobile app. • Complete bookings with live agent Messenger. • Book hotels with Booking.com. All your travel organized in one place. • Updated itineraries and timeline view allow for easy access to all of your travel. • New action oriented trips and segments, with contextual options based on where you are in your journey. • Add trips booked anywhere using our new import feature. See the future with a complete travel timeline. • Our improved timeline view allows you to see all your trips in one feed. Chat with a travel counselor with Live Messenger. • Our Messenger feature allows you to connect with a travel counselor for assistance. • Modify or change existing trips booked with American Express GBT. • Book new trips, flights, hotels or other travel with a live agent. Never miss a beat, with trip updates and messages. • Receive important travel updates and notifications in real time. • Stay safe while on the road, with Expert Care and Proactive Traveler Care. Important note about App Access • In order to register and use Amex GBT Mobile, *your company needs to be a customer of American Express Global Business Travel* and have signed up for the app (if they have not, please ask your company's travel manager to get in touch with their account manager). You will then need to enter your company email address and complete a few registration steps. • To access a list of frequently asked questions, please click here: https://www.amexglobalbusinesstravel.com/faq • Available in 109 countries globally, in English, Czech, Danish, Dutch, Finnish, French, French Canadian, German, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Spanish, and Swedish. If your company does not yet manage travel using American Express GBT’s tools, discounts and world-renowned customer service, please ask your leadership to get in touch with us to learn more about how we can help you get the most out of your travel: www.amexgbt.com.

Version 5.19.1

We are always working to improve the performance of our app and your experience using it. This latest release contains a home screen redesign featuring your upcoming trips so we can get you the most critical information upon login.

Ratings and Reviews

780 Ratings

Quick & easy access to a GBT agent

I was stuck on a runway for an hour or more a few weeks ago at around 8pm. There was a weather issue so I suspected that we would be turned back to the gate. For security reasons with all the delays, I was not willing to fly out later and arrive at my destination at 1am. Rather than wait to get back to the gate, I chatted with an agent on the GBT app and booked a hotel near the airport and rebooked my flight for the next day morning all from my plane seat. It was easy and convenient. Sure enough, we turned back and while most folks were rushing to the gate agents, I walked out of the aircraft and headed to the hotel for a good night’s rest. Next morning, I was all set to take on the world !!

Developer Response ,

Thank you for taking the time to share your experience! We're so happy to hear that you've found the app helpful in a time of stress. Thanks for being an Amex GBT Mobile app user.

Less useful than a Call Center.

So, you’ve made an app. But I can’t do anything like cancel or modify a flight myself. I still need to talk to a person. But only through your app because you didn’t include the phone number in my itinerary. I have to download your app. Your app makes me sign up. You have privacy statements. Your app makes me talk to a bot. Your app queues me to talk to a person. Over text. Which means I can’t drive, or do anything else. I just sit here staring at my screen waiting for something to happen. All I want to do is phone someone, and say “I need to cancel that flight.” Or even better just hit a button to cancel it. But no, you have an app. An app that literally makes this more difficult than anything I have experienced before. And I get to pay for the pleasure. The only reason I use this is because my company forces me to use it. And I will now be actively campaigning for them to get something else. If this is the glorious future of apps, you can keep it.

Hi Robrobstation, you should have a phone number. If you don't mind, could you provide your specific details with us at [email protected]? We would love to take a look under the hood at what's going on with your situation. Kindly appreciate your patience and thank you for your patience!

I can’t believe AMEX associates with this

I have been using this app through work for about four months now. So far the having everything in one place is convenient, but that’s about it. Sending tons of superfluous alerts for no reason. The “customer service“ is ridiculous. None of them have any idea what’s going on with your problem even though you explain it several times. You have to wait for somebody to connect to you. 8 to 10 minutes when you’re having an emergency. So it’s kind of pointless. And a half the time they have a bad attitude while you’re stuck in the airport/car rental/hotel problem that they caused. The app itself doesn’t transfer to check in flights 75% of the time or expand so you can read the tiny little lettering. All in all there has to be a better way than this

App Privacy

The developer, GBT US LLC , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

Data Linked to You

The following data may be collected and linked to your identity:

• Contact Info
• User Content
• Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

• Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

English, Czech, Danish, Dutch, Finnish, French, German, Hungarian, Italian, Japanese, Norwegian Bokmål, Polish, Portuguese, Spanish, Swedish

• Developer Website
• App Support
• Privacy Policy

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Frequently Asked Questions Manage My Booking

Changes & Cancellations

Do you charge any additional service fees?

American Express does not charge a service fee for making a reservation.

Can I add travellers to my existing booking?

You cannot add travellers to your existing reservation so you will need to make a new booking for the additional travellers. For new booking, best available rate will apply.

How can I pay for the charges associated with changing my booking?

Any charges incurred by changing your booking will be charged to the same Card used to pay for the original booking.

If I make a mistake in my booking what can I do?

Please log in to our “ Manage My Bookings “ page where you can chat with us Mon-Fri from 11:00AM – 07:00PM Eastern Time.

Do refunds within 24 hours apply to all airlines?

Not all airlines accept refunds within 24 hours. Please refer to the cancellation policy on your itinerary or contact us.

What do I do if I need to change or cancel my booking?

To change or cancel your Booking please log in to our “ Manage My Bookings “ page where you can chat with us Mon-Fri from 11:00AM – 07:00PM Eastern Time.

Airline or supplier charges and cancellation fees may apply. Refunds will only be provided by the airline or supplier in accordance with their terms and conditions. Refunds can take up to eight weeks to process. We will advise you of any extra charges or fees that will apply to your refund. Refund payments will be made to the original form of payment.

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Making a Booking            

What services can I book on this site?

On American Express Online Travel you can book flights, hotels & car rental.

How does your site arrange search results?

Our site automatically sorts results by the least expensive option based on your search criteria. If you are a Centurion member or Platinum Cardmember searching for a hotel, the site will show the Fine Hotels + Resorts and The Hotel Collection properties first.

Do I need to be registered with American Express to make a booking?

No, you can still make a booking without being registered with an American Express online account.  However if you wish to use Membership Reward Points and/or other benefits of your card, you need register an online account.

Can I make a booking for someone else?

Yes, Cardmembers making a reservation for a third party are required to log into their American Express on-line account before making the reservation.  

I’m having issues completing a booking on the site, what should I do?

If you are experiencing problems completing a booking on the American Express Travel website, please try again after clearing your cookies or try an alternative web browser. If the problem persists please  contact us . 

What if my American Express Card/Account isn't found in the drop down menu during check-out?

You must be logged in and have your American Express Card(s) registered online for your Card(s) to appear in the Card drop down list on the purchase page for air, car, and/or hotel reservations. If you’ve logged in and your American Express Card(s) is still not appearing in the drop down list, you can enter it manually for payment, or call the number on the back of your Card for assistance.

How will I know my booking has been confirmed?

We’ll confirm your booking with an itinerary confirmation email. If you do not receive this within 24 hours of making your reservation please  contact us .

Why did I not receive an email after completing my reservation?

Once your booking is complete American Express Travel Online will send an e-mail to confirm your booking. It may take up to 30 minutes to receive it.                     If you do not receive your booking confirmation email within 24 hours of making your reservation, please  contact us .

I saw a lower fare on another website, can you match their price?

No, we do not offer price matching.

My Itinerary

How do I access and print my itinerary?

Please log in to our “ Manage My Bookings ” page to see the link to access and print your itinerary from there.

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• Travel Documents and Visas
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• Air Passenger Protection Regulations

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• American Express Travel Sitemap
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• Frequently Asked Questions

Featuring reviews from

Amex Canada Inc is a member of ACTA and TICO (member 50008541)

and Quebec permit (member 703644).

Vyhledat fakturu

Finance Norwalk, Connecticut, USA

Manager, finance & analysis global business services.

Booking Holdings (NASDAQ: BKNG) is the world's leading provider of online travel and related services, provided to consumers and local partners in more than 220 countries and territories through five primary consumer-facing brands: Booking.com, Priceline, Agoda, KAYAK, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. For more information, visit BookingHoldings.com and follow us on X (formerly known as Twitter) @BookingHoldings.

Booking Holdings is currently undergoing a Finance Transformation initiative that will drive effective finance support for business management; promote strong governance and control in the organization; and have a world-class finance organization in terms of execution and efficiency.

The Manager, Finance & Analysis Global Business Services will report to the Finance Senior Director GBS and will be responsible for assisting with managing and tracking costs for our Global Business Services Department across all locations. This role will be responsible for coordination between the Finance Sr. Director and GBS Lead to ensure we have a consistent approach in capturing and revising estimates for resourcing (internal and external) within each team, managing professional services expense, travel, and capital investments as well as tracking global cost savings resulting from the growth of the GBS organization.

The Manager will be accountable for maintaining the overall Global Business Services budget, working to ensure each team and their initiatives are accurately accounted for.  In addition to managing the ongoing costs, this role will be responsible for ensuring a process is in place for reviewing, reporting, and tracking incoming invoices with service providers and other expenses to maintain sound controls in cost management and supplier relationships.  In partnership with the Sr. Director, this position will be responsible for establishing overall program governance processes, which will include a process to produce a monthly Finance package for GBS for reporting out to the GBS Leadership team as well as the Group CFO, CAO, and Group FP&A leadership. 

In this role you will get to:

Manage the GBS budgets and forecasts, ensuring completeness of costs in consolidated reporting from across the GBS organization as well as alignment of spend against budgets/forecasts, meetings attended, and agreements reviewed

Work with both the accounting teams and the Sr. GBS FP&A analyst to ensure appropriate reporting of costs and with HR across global locations to oversee tracking of headcount hiring for department

Assist with the development of governance processes and reporting cadence in support of the above cost tracking and cost management 

Ensure awareness, transparency, and visibility of all GBS costs, including socialization with senior leadership as part of a monthly reporting package.  

Create process scorecards, work to report on efficiency and effectiveness of processes; perform benchmarking, and work with GPOs and process leads to report on outcomes of business processes 

Collaborate with the transfer pricing tax teams to ensure appropriate understanding and documentation of GBS services to determine allocation among brands in compliance with tax regulations. Oversee all cross charges to other brands.

Respond to ad hoc requests from leadership teams and other finance/tax teams

What you have:

Business or Accounting degree mandatory, a master’s in business administration is preferred

CPA preferred

7-8 years of progressive work experience in finance, accounting with 3-5 years shared services environment or in a consulting capacity (preferred) – including work with large global organizations within or supporting FP&A functions

Detail-oriented

Proficiency with financial modeling, planning, budgeting, and analysis tools such as Anaplan, Vena Solutions, OneStream FP&A software or Hyperion Planning 

Understanding of relational databases and comfortable working with large sets of data (finance and operational data) 

Proficient with Microsoft Office Suite including advanced Excel, Access, PowerPoint, Power BI, and Power Apps experience

Solid understanding of complex databases and data warehouses

Experience in a Productivity & Performance Management team/role would be a plus

Analytical and problem-solving capacities to synthesize large quantities of complex data to generate meaningful insights

Proven ability to interact with multiple levels of leadership both internally and externally, and influence peers and senior management in a complex, geographically dispersed matrix organization

A self-directed, dynamic, and customer-centric change agent who thrives in a challenging and changing environment

Highly collaborative; aligns effectively with colleagues and business partners to deliver results while maximizing the success of all contributors

Skilled communicator and proven relationship builder, able to operate within a multitude of formal and informal networks while managing the competing interests of varied stakeholders

Travel requirements: 10% average during normal circumstances 

Our Commitment to Diversity 

Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

There are a variety of job related factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus and equity grant.

The base salary range for Connecticut and the NYC-metro area is $122,400-$149,600.

We are proud to offer a comprehensive benefits program designed to keep you and your family healthy, plan for the future and make the most out of life. For a glimpse of our benefits offerings, please see here . In addition to competitive health and wellness benefits, we currently offer other perks to eligible employees, such as: tuition reimbursement, fitness reimbursement, discounts, and more! 

If this role resonates with you, we encourage you to click the "apply" button!

EEO Statement:

Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.

Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email reasonableaccommodation@bookingholdings.com with your request. M/F/V/D/S

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Booking tops Q1 profit estimates on robust international travel demand

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