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QuikTrip: Coupons, Fuel, Food 4+

Order fresh qt food to go, designed for iphone.

• #86 in Food & Drink
• 4.8 • 27K Ratings

iPhone Screenshots

Description.

QuikTrip: food, gas, coupons Order ahead. Exclusive offers. Make your QT run even faster and easier. Order snacks, drinks & fresh food for curbside delivery or in-store pickup. Mobile Order & Pay Order ahead & have it ready when you get here. Select from hundreds of items including chips, candy, bottled drinks & freshly made breakfast, pizza, pretzels, sandwiches & frozen treats from QT Kitchens. More items are constantly being added. Curbside or In-Store Pickup Select “Curbside Pickup” to have your order delivered to you at the pump or parking space or select “In-store pickup” to pick your order up at the QT Kitchens counter. Coupons Get app exclusive offers & browse in-store & in-app deals. Fuel Prices & Store Locations Find nearby locations to view fuel prices, get directions, filter by amenities or place an order. Save Your Favorites Set your favorite stores & orders for easier access & quick reordering. QT. More than a gas station.

Version 3.31.1

Thanks for using the QuikTrip mobile app! This version includes minor bug fixes and performance enhancements to make your app experience better.

Ratings and Reviews

27K Ratings

New version is harder to use

Love the app and use it weekly. Deals are great, coupons are not bad and finding stores is easy. My only problem is it is now harder to order food and now there is no favored stores on the home page. Why change it when it worked so well?? Ordering food takes longer and I have had freezes but it’s no deal breaker. I don’t use it that much to begin with, only when I am on a time crunch. My main beef is with your 3 favored stores not on the start up/home screen. You can still save them, but you have to search for all stores in order to see them and what the gas prices are. Why even offer favored stores if you are going to have to search all stores to see them anyway?? Just makes no sense at all. I wish I could have the previous version back... Update: they have received my review and sent feedback as well. Said they were taking it into future considerations since I wasn’t the only one not pleased with the favorites being omitted on the home screen. 2 new updates later.... still no change. No change on their part, no rating change on my part. Only thing holding it back... Final update: they have FINALLY put favorites on the home screen. It’s took long enough. Now it’s back to being a useful app again.

Developer Response ,

Hi! We will pass along your concerns about the favorites on the home page going away. Thank you for providing us feedback! Have a great night.

I LOVE this app but there are a few things they could make better

I love the convince of this app as I’m the person who is always running late and this totally saves me so much time if I need to grab something really quick on a time crunch! The feature that they can bring it out to your car is a lifesaver when you have kids in the car and I love all the money saving deals and freebies, especially the fun freebies they give during the holidays just for ordering! I wish they would add a notes/ special request feature when ordering food! I’m now pregnant and wanted to order a sandwich and grab it really quick on my 15 minute break but I wanted to be able to tell them to heat the meat up as well for safe pregnancy consumption as well as to add a sauce to dip it in on the side! Or maybe that be an option on the ordering details. Also there aren’t any of the sugar free monster options available to order ahead which is a total bummer! Just some things I hope you’ll be able to add to the app later on! 😁

Opening an account fail

I’ve tried everything to open an account with no luck. I get to the account verification and it throws out an error Qt3000i. I went in through FB and it tells me, unable to complete. Please help, I’d really like to give the app a chance and change my review.. I apologize I wasn’t able to call you back. I wanted to let you know that the app didn’t like my primary email account. I was able to open an account with my secondary email. I will improve my star review because I believe this is a fantastic app, lots of options... however I think if you’re going to make it possible to purchase store items like a loaf of bread there should be more than 6 items. I’m seeing that as maybe something you are working on? I would like to add there is no option for ordering your fantastic fresh brewed Iced tea (my absolute favorite thing to drink) if I have my young kids with me while I gas, there is no way I’m going inside to grab a tea or sandwich. I would love to see the entire store in the app along with your huge candy and snack options! I would definitely buy more if I’m not standing in there telling my kids to hurry up and pick! Thank you for listening!

Please give us a call @ 800.247.3452 option 6. We would like to help.

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How a DIY business strategy led to Kwik Trip's explosive growth. 11.5 million people visit the stores every week.

If customers look hard enough, they'll find a tiny Easter egg on each bottle of milk at their local Kwik Trip.

It's a small, hard to see smiley face, a reproduction of a drawing that former President and CEO Don Zietlow drew during annual meetings when he announced the company's year-end results, future goals and the amount employees would receive through the company's profit sharing program. It also appears on bottles of tea, juice and other drinks.

The smiley face is a nod to Zietlow, who retired in 2022 , and to the company's employee-focused culture. But it's also an add-on that's only possible because of a business strategy Zietlow introduced more than two decades ago and continues to underpin the company's rapid growth.

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Known as vertical integration, it's a do-it-yourself strategy of controlling as much of the production, warehousing, distribution and sales as you can. In Kwik Trip's case, that's grown from a small bakery at the back of an early store to a production and distribution network that extends across six states from Kwik Trip's sprawling La Crosse campus.

The La Crosse operation includes a dairy, a bread bakery, a sweets bakery, a commissary that makes all of the chain's hot food items and salads, warehousing and a distribution center, food safety and quality assurance labs, offices, a call center and other backroom functions. It all operates seamlessly to send custom ordered shipments six days a week to 872 convenience stores in Wisconsin, Minnesota, Iowa, Illinois, South Dakota and Michigan.

One of the benefits of doing all of that food preparation and packaging in house: the dairy operation also makes its own plastic bottles, which allowed Kwik Trip to easily add Zietlow's smiley face.

"Don asked people to smile at every guest and ask them to come back. So he started drawing smiley faces on stage and that kind of became his signature, his trademark, the early part of his personal brand," said Carl Rick, Kwik Trip's training manager and a third-generation owner of the business.

A changing convenience-store business needed a new model

Kwik Trip began making sandwiches for its stores in the back room of a La Crosse location in the 1970s, and it bought a small dairy in Caledonia, Minnesota in 1981. The full embrace of vertical integration didn't really come until 2000, said John McHugh, Kwik Trip's vice president of external relations.

That's the year that Zietlow concluded the exiting model for convenience stores, based on sales of cigarettes, snacks, gasoline and household staples sold at "insult prices," wasn't a recipe for long-term success. Instead, McHugh said, Zietlow decided to focus on in-house food and drink production and cutting out the middle man as a way to overcome two traditional barriers to growing a convenience store business: cost and freshness.

"If you're having a third party deliver that loaf of bread and you're only doing a handful of loaves in a traditional convenience store, you have to charge so much for that loaf of bread to make it worthwhile that, in our industry, we have something called insult pricing – we have it and you need it, we're convenient, and you're gonna pay through the nose to get it," McHugh said.

Controlling production, storage and transportation reduces those costs and puts Kwik Trip prices on equal footing with grocery stores.

It also helps ensure freshness and food safety. In the case of milk, that means 24 hours from the dairy to the store shelf. For the company's signature Glazers donuts, it means delivery the same day they're made.

The result: customers know that they can get consistently fresh food items at a competitive price.

"Don knew that for us to be successful in our business model, you had to beat everybody on price, and you had to beat everybody on freshness, and that's where the vertical integration model comes in," McHugh said.

The success of the model can be seen in the shopping trends of Kwik Trip's 11.5 million weekly customers, he said.

"What happens now is, especially if you look at some of our small and rural markets, from 1 in the afternoon until 4, the demographic is people in their late 70s and 80s with grocery carts in our stores buying eggs, milk, butter, bread, onions, kind of thing," McHugh said. "People are just coming here for their their basic commodities."

The company does not make its annual sales public. However its profit sharing plan provides a glimpse into the its finances. Last year employees received about $200 million as their 40% share of Kwik Trip's pre-tax profit, which puts the company's annual profit at about $500 million.

Nearly 8,000 employees keep Kwik Trip stores stocked and the business humming

What began as a small food production operation in what is now the company's training center has grown to take up most of the company's sprawling 140 acre campus. Much of that growth has occured since 2017, when the company first tapped Wisconsin Economic Development Corp. Enterprise Zone tax incentives to fuel its expansion.

Since then, the company has spent more than $325 million to expand the operation and created nearly 1,800 new, full-time jobs, according to WEDC records.

WEDC Secretary Missy Hughes said that growth is all the more impressive because the company has maintained its employees-first focus and even doubled down by providing on-site child care and a health clinic in La Crosse.

"They're a model Wisconsin company, and their decision to continue to expand here is just a huge win for us," Hughes said.

Today, the La Crosse workforce includes:

• 700 production employees in the kitchen, also known as the commissary, who produce pizza, burritos, salads and take-home meals.
• 150 dairy workers who pasteurize and homogenize milk, package it and make ice cream.
• 320 people who make doughnuts on two lines: one dedicated to Glazers in the morning and Dunkers in the afternoon, the other focused on Bismarks and Long Johns, cookies, cinnamon rolls and other sweet treats.
• 117 workers in the bread and roll bakery.
• 600 drivers who handle deliveries to retail locations with a fleet of 350 tractors and 250 trailers.

Kwik Trip's plan for continued growth and expansion

The seamless system that gets products to the stores' shelves is a product of 20 years of growth, experimentation and learning, one that company leaders acknowledge would be hard to reproduce today.

"This whole process grew organically," McHugh said. "To re-establish our140-acre campus with everything that we have here, someplace else in the Midwest, would be cost prohibitive."

Kwik trip has more than doubled its retail stores in the past decade and keeping up with that growth required continued investment in all of the behind-the-scenes support operations.

The company recently announced plans to spend another $151 million to support its plan to continue to add about 50 new stores a year.

That includes a recently completed expansion of Kwik Trip's burrito production line to make up to 90,000 burritos a day, a new 40-foot production line for Dunkers and cake doughnuts and additional packaging automation in the sweets bakery and a cooler expansion in the dairy.

For the first time, Kwik Trip will move some of the La Crosse operation off campus by building a new distribution center in De Forest and renovating an office building in Onalaska that the company recently bought.

The office building will house training, accounting and operations support, including a 24/7 help line for the stores, which in turn frees up more space for other overcrowded office functions. In time, the current training center will likely be torn down for an expansion of the dairy, McHugh said.

That expansion is being aided by an additional $15 million in tax credits from WEDC. The credits are tied to completing the $151 million investment and creating more than 500 new jobs by 2027.

"What I love is Kwik Trip's commitment to Wisconsin and the Midwest. They clearly have confidence that they can continue to grow," Hughes said.

The De Forest distribution center will help Kwik Trip better support its stores in southeastern Wisconsin, McHugh said. The company plans to eventually set up two additional distribution centers to better serve Kwik Trip's retail expansion. Likely locations are in western Wisconsin near Twin Cities and in Iowa, he said.

"We think we can double our footprint of stores and still be able to service it with this campus and the satellite distribution centers, but after that I think we're going to have to start thinking about other logistic concerns," McHugh said. "First, maybe you do a dairy or a bakery - you can't just replicate this campus."

Tapping automation increases efficiency without cutting workforce

Automation has helped the company expand production, while the company's growth has ensured that the efficiencies robotics bring don't cost employees their jobs.

"We're going to spend a lot of money on automation in years to come not to create jobs, but to free up those people to do jobs that we need people to do," Rick said. "Nobody's going to get fired because the robot's doing a job. We're taking those manual jobs, those highly repetitive jobs, and we're going to use robots for that. And that frees people up to do more, a different line of work."

Keeping the existing workforce is critical for a company expects to hire 500 more workers in a competitive regional labor market. Opportunities for career advancement and personal growth, and the company's commitment to sharing its profit with with employees has resulted in annual employee turnover of about 30%, far below the industry average, and is a key to attracting new workers, Rick said.

"When you go back to when Don was very first starting in business in the '50s and '60s, we were a major manufacturing community and Don watched friends, he watched family, he watched people lose jobs, because those facilities were bought, sold and had those jobs left La Crosse and never came back," Rick said. "And, so, one of the reasons we're committed to owning and growing the business going forward is we want to provide that long term stability for our co-workers and for the communities that we call home."

This article originally appeared on Milwaukee Journal Sentinel: How a DIY business strategy led to Kwik Trip's explosive growth. 11.5 million people visit the stores every week.

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Nemetz Claims WIAC x Kwik Trip Pitcher Of The Week

MADISON, Wis.-  Across three starts for the UW-Oshkosh softball team last week, Sydney Nemetz added three wins to her record and struck out 30 on her way to WIAC x Kwik Trip Softball Pitcher of the Week, her third honor of the season.

Nemetz (Jr. • Marinette) threw three wins for the Titans last week across 16.0 innings with 30 strikeouts and two runs allowed on 11 hits and six walks for a 0.88 ERA. She fanned nine at Milwaukee School of Engineering on April 16, eight at UW-Whitewater on April 17, and 13 against UW-River Falls on April 20. Her only runs allowed came against the Warhawks on a single and a sacrifice fly in the 13-2 five-inning victory. Nemetz improved to 12-0 on the season.

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UW-W Kwik Trip Athletes of the Week (April 15-22)

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