travelling from nz

Travelling or returning to New Zealand

Passports and visas for entry into new zealand.

• You will need a valid passport .
• If you are not a New Zealand or Australian citizen, you may need to apply for a visa or a  New Zealand Electronic Travel Authority (NZeTA) for traveling to or transiting New Zealand.
• Don't forget to check travel requirements for any  countries/regions  you will pass through in transit and on your return journey.
• All passengers entering New Zealand have the option to complete a New Zealand Traveller Declaration instead of a paper Passenger Arrival Card. Passengers transiting internationally do not need to complete a declaration.

Transit in New Zealand

• If you are not a New Zealand or Australian citizen, you may need to apply for a visa or a  New Zealand Electronic Travel Authority (NZeTA) for transiting through New Zealand
• Remember to check your final destination's entry requirements .
• Travellers do not require proof of vaccination or a pre-departure test to enter New Zealand.
• Air New Zealand does not require passengers to provide proof of vaccination or a pre-departure test. We do ask that if you're feeling unwell and test positive for COVID-19, please consider changing your travel plans. 

Before you travel

Avoid surprises — before you go, find and check your passport, pay your fines and check if there are any special travel requirements for the countries you’re visiting.

Documents you’ll need to leave NZ

You’ll need a passport. If your passport is damaged or close to expiring, you might not be allowed to enter some countries.

Check your passport is valid

The name in your passport must match your tickets and your officially registered name.

Before you travel, check if the country you’re visiting has special rules.

Check visa and entry requirements for your destination

Travel advisories

Travel advisories from the NZ government cover security and safety concerns in 137 places around the world.

The SafeTravel website has tips to help you stay safe overseas, what to do if things go wrong, and how the New Zealand government can or cannot help.

Register with SafeTravel

SafeTravel is the official registration facility for New Zealanders travelling or living overseas.

If you’re registered, SafeTravel can:

• contact you if there is a major incident overseas
• send you updates about emergencies, natural disasters or terrorist attacks.

Get travel insurance

You should get comprehensive travel insurance before heading away. You need to make sure it covers everywhere you’re going, and everything you plan to do.

If you do not have travel insurance, you’ll have to pay any overseas medical costs yourself, including the cost of returning to New Zealand.

Unpaid fines

If you have unpaid fines and try to leave or come into New Zealand, the police can stop you at the airport. You will be allowed to pay by credit card over the phone with a registrar.

If you’re travelling in the next 48 hours and you have fines or reparation you have not paid, call 0800 729 677 to pay with your credit card.

If you get a benefit

You must let Work and Income know your travel plans and your reasons for travel before you leave New Zealand. Partners travelling must also let them know. If you do not, your benefit might stop the day after you leave.

Going overseas to live

If you get NZ Super or Veteran’s Pension

You need to tell Seniors Services that you’re going overseas before you leave NZ.

• If you travel overseas
• Living overseas if you get NZ Super or Veteran’s Pension

If you have a student loan

If you do not meet your repayment obligations, you could be arrested when you return to NZ. Make sure you keep up your student loan payments while you’re overseas or you could be charged interest and penalties.

Going overseas when you have a student loan

If you pay tax

You might need to file a tax return (IR3) that covers the period up to the date you leave NZ. You may also need to file a tax return at a later time showing details of any income you’ve earned overseas or from an NZ source.

Find out if you should file a tax return

If you have tax debt, contact Inland Revenue to discuss the options for paying your debt. The Australian Tax Office can help recover tax debt owed by New Zealanders who move to Australia.

What to do if you have a tax debt

If you pay child support

You must contact IR.

Child support payments

Utility links and page information

JavaScript is currently turned off in your browser — this means you cannot submit the feedback form. It's easy to turn on JavaScript — Learn how to turn on JavaScript in your web browser. If you're unable to turn on JavaScript — email your feedback to [email protected] .

Do not enter personal information. All fields are optional.

You must enable JavaScript to submit this form

Last updated 15 October 2021

Contact NZ government

• A-Z of government agencies
• Contact details by topic

About this website

• About Govt.nz
• Feedback about Govt.nz
• The scope of Govt.nz

Using this website

• Accessibility
• Terms of use

Date printed 29 April 2024

• aid.govt.nz
• mfat.govt.nz
• NZ Embassies

Official advice for New Zealanders living and travelling overseas

• Before you go
• Quick checklist and tips
• Disability information
• Dual Citizenship
• Going to Australia?
• LGBTQIA+ travellers
• Staying healthy while travelling
• Passports and visas
• Solo travellers
• Travel insurance
• Travelling with a criminal conviction
• Work and income benefits
• Travel advisories
• By destination
• Central Asia
• Central/South America
• Travel tips - travel to Europe
• Middle East
• North America
• Travel tips - travel to the United States
• South East Asia
• About our advisories
• Travel advisory risk levels
• News features
• When things go wrong
• Arrest and detention
• Contingency planning for New Zealanders overseas
• Financial difficulties
• Hostage taking and kidnapping
• Illness and injury
• Internet dating scams
• Internet fraud and international scams
• Large-scale emergency
• Lost, stolen or damaged passport
• Missing persons
• Nuclear incident
• Victims of crime
• Family issues
• Child abductions
• Combating sex crimes against children
• Inter-country adoptions
• Travelling with children
• Our services
• New Zealand embassy locator

Register your travel

Page updated:26/4/23 Print page

Where to register details on SafeTravel?

New Zealanders travelling or living overseas can register their details on SafeTravel at   https://register.safetravel.govt.nz  

Why is registering important?

We encourage all New Zealanders travelling or living overseas to register their details on SafeTravel. This allows us to send you important information following an emergency situation, or to provide consular assistance, while you are overseas. Just like making sure you’ve had the right immunisations and vaccinations and that you have comprehensive travel insurance, registering should be on your list of things to do before you leave home.

No matter where you are travelling to overseas, if you take the time now to register, then you can be assured that if an emergency situation develops in the country you are in, we will send you important information including how to access consular services in your location.

Who uses my information?

The Ministry of Foreign Affairs and Trade, including New Zealand Embassies, High Commissions and Consulates-General around the world, use the registration information to

• send information to registrants in an emergency (e.g. natural disaster, terrorist attack, civil unrest).
• contact registrants to provide consular assistance (e.g. if there are concerns for your safety, or to return a lost passport).
• send information such as new travel advisories relevant to New Zealanders travelling and residing overseas.

Our privacy notice sets out how the Ministry uses, discloses, stores, and disposes of the personal information we collect via SafeTravel.

Top of page

Related links

• Privacy policy

Ministry of Foreign Affairs and Trade 195 Lambton Quay Private Bag 18 901 Wellington 5045 New Zealand

• About this site
• Accessibility

Update April 12, 2024

Information for u.s. citizens in the middle east.

• Travel Advisories |
• Contact Us |
• MyTravelGov |

Find U.S. Embassies & Consulates

Travel.state.gov, congressional liaison, special issuance agency, u.s. passports, international travel, intercountry adoption, international parental child abduction, records and authentications, popular links, travel advisories, mytravelgov, stay connected, legal resources, legal information, info for u.s. law enforcement, replace or certify documents.

Before You Go

Learn About Your Destination

While Abroad

Emergencies

Share this page:

New Zealand

Travel Advisory September 8, 2023

New zealand - level 1: exercise normal precautions.

Reissued with removal of major event information.          

Exercise normal precautions in New Zealand.

Read the  country information page  for additional information on travel to New Zealand.

If you decide to travel to New Zealand:

• Enroll in the  Smart Traveler Enrollment Program (STEP)  to receive Alerts and make it easier to locate you in an emergency.   
• Follow the Department of State on  Facebook  and  Twitter .   
• Review the  Country Security Report  for New Zealand.
• Visit the CDC page for the latest  Travel Health Information  related to your travel.
• Prepare a contingency plan for emergency situations. Review the  Traveler’s Checklist .  

Embassy Messages

View Alerts and Messages Archive

Quick Facts

Three months beyond the planned date of departure from New Zealand.

One page required for entry stamp.

New Zealand Electronic Travel Authority (NZeTA) or visa is required.

Border Cash Report required for New Zealand Dollars (NZD) $10,000 or more in cash or foreign equivalent.

Embassies and Consulates

U.S. Consulate General Auckland Citigroup Centre, 3rd Floor, 23 Customs Street East Auckland, New Zealand Telephone: +(64) (9) 303-2724 Emergency After-Hours Telephone:  +(64) (4) 462-6000 Fax: +(64) (9) 303-1069 Email:   [email protected]

U.S. Embassy Wellington 29 Fitzherbert Terrace, Thorndon Wellington, New Zealand Telephone: +(64) (4) 462-6000 Emergency After-Hours Telephone: +(64) (4) 462-6000 Fax: +(64) (4) 499-0490

Consular services to U.S. citizens are available only at the U.S. Consulate General in Auckland. Consular services are unavailable at the U.S. Embassy in Wellington even in case of emergency. Contact the U.S. Consulate General in Auckland for consular assistance.

Destination Description

Learn about the U.S. relationship to countries around the world.

Entry, Exit and Visa Requirements

New Zealand Electronic Travel Authority (NZeTA):

• U.S. citizens traveling to or transiting through New Zealand under the visa waiver program are required to have an  NZeTA . This is also true for cruise ship passengers. It can take up to 72 hours to process an NZeTA so apply well in advance of your trip. The NZeTA is valid for multiple visits for up to two years.
• If your NZeTA application is denied, you will need to apply for a visa. Visit the Embassy of New Zealand website for the most current visa information.

International Visitor Conservation and Tourism Levy (IVL):

• U.S. citizens traveling to New Zealand for tourism, certain student programs, and short-term business trips are required to pay an  International Visitor Conservation and Tourism Levy (IVL) . This levy is assessed when a person applies for an NZeTA or New Zealand visa. The IVL is not required of passengers that are transiting New Zealand on a transit visa or transit ETA.

Arrival Information:

• A customs officer at the port of entry into New Zealand may examine items such as mobile phones, iPads, Android tablets, hard drives, laptops, and digital cameras. The officer may ask for your password or ask you to enter it. Fines of up to NZD $5,000 may be enforced for failure to comply. Passwords are not kept, nor is personal data altered.
• New Zealand has very strict biosecurity procedures  to prevent the introduction of harmful pests and diseases. All biosecurity-risk goods must be declared or disposed of in marked amnesty bins at airports and seaports. If you do not declare goods considered to be a biosecurity risk, such as honey, fresh fruit, seeds, and plants, you can receive an immediate fine of NZD $400.

The U.S. Department of State is unaware of any HIV/AIDS entry restrictions for visitors to, or foreign residents of, New Zealand. 

Cook Islands: Cook Islands is self-governing in free association with New Zealand. U.S. citizen visitors do not require an entry permit for stays up to 31 days. Your passport needs to be valid for at least six months past the arrival date in the Cook Islands.

Find information on  dual nationality ,  prevention of international child abduction  and  customs regulations  on our websites.

Safety and Security

Crime: The crime rate in New Zealand is relatively low, but theft from cars, recreational vehicles, and hostels is common, especially in areas frequented by tourists.

Do not leave passports or other valuable items in unattended vehicles.

Violent crime against tourists is rare; however, if you are traveling alone, you should remain vigilant and be cautious in secluded areas.

International Financial Scams:  See the   Department of State  and the   FBI   pages for information.

Internet romance and financial scams are prevalent in New Zealand. Scams are often initiated through Internet postings/profiles or by unsolicited emails and letters. Scammers almost always pose as U.S. citizens who have no one else to turn to for help. Common scams include:  

• Romance/Online dating 
• Money transfers 
• Grandparent/Relative targeting 

Victims of Crime:  For emergencies please dial 111 for Police, Fire and Ambulance. For non-emergencies please dial 105 for Police, and contact the U.S. Consulate General Auckland at +64 4 462 6000.

Remember that local authorities are responsible for investigating and prosecuting crime.

If you are on the Cook Islands, the emergency police number is 999.

See our webpage on  help for U.S. victims of crime overseas .

How we can assist:

• Help you find appropriate medical care
• Assist you in reporting a crime to the police 
• Contact relatives or friends with your written consent 
• Provide general information regarding the victim’s role during the local investigation and following its conclusion 
• Provide a list of local attorneys
• Provide our information on  victim’s compensation programs in the U.S.
• Provide an emergency loan for repatriation to the United States and/or limited medical support in cases of destitution 
• Help you find accommodation and arrange flights home 
• Replace a stolen or lost passport 

Domestic Violence:  U.S. citizen victims of domestic violence are encouraged to contact the Consulate General for assistance.

Tourism:  The tourism industry is generally regulated and rules [with regards to best practices and safety inspections] are regularly enforced.  Hazardous areas/activities are identified with appropriate signage and professional staff is typically on hand in support of organized activities. In the event of an injury, appropriate medical treatment is widely available throughout the country. Outside of a major metropolitan center, it may take more time for first responders and medical professionals to stabilize a patient and provide life-saving assistance. U.S. citizens are encouraged to purchase medical evacuation insurance . 

Local Laws & Special Circumstances

Criminal Penalties: You are subject to local laws. If you violate local laws, even unknowingly, you may be expelled, arrested, or imprisoned. Individuals establishing a business or practicing a profession that requires additional permits or licensing should seek information from the competent local authorities, prior to practicing or operating a business.

Penalties for possessing, using, or trafficking in illegal drugs in New Zealand are severe, and convicted offenders can expect long jail sentences and heavy fines.

In New Zealand, driving under the influence could land you in jail. Roadside sobriety checks by police are common. The blood alcohol limit in New Zealand is lower than that in most U.S. states.

Furthermore, some laws are also prosecutable in the United States, regardless of local law. For examples, see our website on  crimes against minors abroad  and the  Department of Justice  website.

Arrest Notification: If you are arrested or detained, ask police or prison officials to notify the U.S. Consulate General immediately. See our  webpage  for further information.

Natural Disasters and Weather Conditions: Natural disasters occur in New Zealand and include earthquakes, tsunamis, volcano eruptions, and cyclones. In addition, weather conditions can change quickly leaving you stranded or injured, particularly if you are in an isolated area.

• For information on how to prepare for a crisis visit our webpage  Crisis and Disaster Abroad: Be Ready.
• For information on seasonal storms visit New Zealand’s  Meteorological Service  for a Tropical Cyclone bulletin with updated warnings.
• Monitor meteorological websites such as the  Joint Typhoon Warning Center .
• Visit  MetService  for forecasts and official warnings.
• Visit  The Department of Homeland Security  and the  CDC  websites for information on how to prepare for a specific natural disaster.
• Always follow the advice of local authorities.

On December 9, 2019, the volcano on Whakaari/White Island erupted while tourists were visiting. This led to numerous casualties, including deaths of U.S. citizens. The volcano remains active and further eruptions are possible. Avoid Whakaari/White Island and follow the advice of local authorities.

There are many areas in New Zealand with active volcanoes. Tourists are encouraged to visit GeoNet for up-to-date information on volcanic alert levels, as well as other geological hazards in New Zealand. As always, follow the advice of local authorities.

The National Emergency Management Agency provides timely information to citizens and visitors through an  Emergency Mobile Alert . This service is broadcast from local cell towers to all capable phones in the area and is designed to provide targeted messaging to areas affected by serious hazards. Messages will only be sent when there is a serious threat to life, health, or property.

Adventure Sports: Injuries and death can result from participating in extreme adventure sports, such as bungee jumping, sky diving, hiking, rappelling, climbing, motorcycling, and kayaking. Use caution and common sense when engaging in these activities. Make sure you have travel medical insurance and that it covers your sport.

Never participate in adventure sports alone. Always carry identification and let someone else know where you are at all times. Before kayaking, check the river conditions and wear a life jacket. When hiking, rappelling, or climbing, carry a first aid kit and know the location of the nearest rescue center.

Visit the  New Zealand Department of Conservation  website for advice and direction on how to safely and legally hike, bike, etc. in New Zealand.

Imports: New Zealand is an island nation, and the government is serious about preserving its delicate ecosystem. The Ministry for Primary Industries (MPI) strictly regulates what can be imported into New Zealand.

• If you do not declare goods that could be quarantined, you can be fined up to NZD $100,000 and/or face up to five years in prison.
• If you do not declare goods considered to be a biosecurity risk, such as honey, fresh fruit, seeds, and plants, you can receive an instant fine of NZD $400.
• When importing a pet, you will need thorough veterinary documentation and a quarantine period will be required.
• The MPI may seize and destroy unfinished wood products, used hiking shoes, gardening tools, fresh food items, and items such as used pet carriers. Thoroughly clean any hiking equipment or sports gear prior to your arrival in New Zealand.

For more information visit the  Biosecurity New Zealand  website.

Faith-Based Travelers: See the following webpages for details:

• Faith-Based Travel Information
• International Religious Freedom Report  – see country reports
• Human Rights Report  – see country reports
• Hajj Fact Sheet for Travelers
• Best Practices for Volunteering Abroad

LGBTI Travelers: There are no legal restrictions on same-sex sexual relations or the organization of LGBTI events in New Zealand.

See our  LGBTI Travel Information  page and section 6 of our  Human Rights report  for further details.

Travelers with Disabilities:  The law in New Zealand prohibits discrimination against persons with physical disability or impairment; any other loss or abnormality of psychological or anatomical structure or function; reliance on a guide dog, wheelchair, or other remedial means; and the presence in the body of organisms capable of causing illness. The law is enforced. Social acceptance of persons with disabilities in public is as prevalent as in the United States. The most common types of accessibility may include accessible facilities, information, and access to services. Expect accessibility to be limited in public transportation, lodging, and general infrastructure. 

• Every new building and major reconstruction in New Zealand must provide "reasonable and adequate" access for individuals with disabilities, but be aware that most buildings pre-date this requirement. Most facilities have wheelchair access.
• Many transport operators can provide accessible transport, but most need advance notice so you may want to call ahead to describe your needs. Mobility parking permits are available.
• If you are planning a holiday and need information on facilities for individuals with disabilities, please visit the  New Zealand Tourism  website.
• Rental, repair and replacement parts for aids/equipment/devices may be limited. Service providers, such as sign language interpreters or personal assistants are available in many areas. 
• For more information on the availability of disability services in New Zealand, please visit the disability section of the New Zealand Ministry of Health website.

Students:  See our  Students Abroad  page and  FBI travel tips .  

Women Travelers: See our travel tips for  Women Travelers .

Travelers and crew do not need pre-departure tests or proof of COVID-19 vaccination to enter New Zealand. Please check with your airline or cruise provider as they may still require proof of vaccination.

For emergency services in New Zealand, dial 111 .

Ambulance services and quality medical care are widely available in New Zealand. Waiting lists exist for certain types of treatment. Access to medical care may be less available in rural areas.    We do not pay medical bills. Be aware that U.S. Medicare/Medicaid does not apply overseas. Most hospitals and doctors overseas do not accept U.S. health insurance.

Medical Insurance: Make sure your health insurance plan provides coverage overseas. If they do not, consider emergency or comprehensive traveler’s insurance. Most care providers overseas only accept cash payments. See our webpage for more information on overseas coverage. Visit the U.S. Centers for Disease Control and Prevention for more information on type of insurance you should consider before you travel overseas.

We strongly recommend supplemental insurance to cover medical evacuation.

Always carry your prescription medication in original packaging, along with your doctor’s prescription. Check with the government of New Zealand regulations at New Zealand MedSafe to ensure the medication is legal in New Zealand.

Vaccinations: Be up-to-date on all vaccinations recommended by the U.S. Centers for Disease Control and Prevention.

Further health information:

• World Health Organization
• U.S. Centers for Disease Control and Prevention (CDC)

Air Quality: Visit AirNow Department of State for information on air quality at U.S. Embassies and Consulates.

The U.S. Consulate General maintains a list of doctors and hospitals. We do not endorse or recommend any specific medical provider or clinic.

Assisted Reproductive Technology and Surrogacy:

• If you are considering traveling to New Zealand to have a child through use of assisted reproductive technology (ART) or surrogacy, please see our ART and Surrogacy Abroad page . 
• Although surrogacy agencies/clinics claim surrogacy is legal in New Zealand, there is little legal framework for foreigners or same-sex couples to pursue surrogacy in New Zealand. As a result, surrogacy agreements between foreign or same-sex intending parents and gestational mothers may not be enforced by New Zealand courts. You may be required to adopt the child before you are given parental rights.
• If you decide to pursue parenthood in New Zealand via assisted reproductive technology (ART) with a gestational mother, be prepared for long and unexpected delays in documenting your child’s citizenship. Be aware that individuals who attempt to circumvent local law risk criminal prosecution.

Adventure Travel: Visit the U.S. Centers for Disease Control and Prevention website for more information about Adventure Travel .

General Health Language: Visit the U.S. Centers for Disease Control and Prevention website for more information about Resources for Travelers regarding specific issues in New Zealand. 

Travel and Transportation

Road Conditions and Safety: While in New Zealand, you may encounter road conditions that differ significantly from those in the United States.

Renting a car or a camper is a popular way to enjoy New Zealand's natural beauty, but if you are unfamiliar with local conditions, you should be extremely careful. New Zealand has only 100 miles of multi-lane divided motorways. Most intercity travel is on narrow, two-lane roads. While these roads are in good condition, New Zealand's rugged terrain means motorists often encounter sharper curves and steeper grades than those found on the U.S. Interstate Highway System.

• Use caution to avoid animals when driving in rural areas.
• There is very limited cell phone coverage on large portions of scenic highway in the South Island, which is remote and has little traffic.
• Drivers are advised to review the driving rules and regulations beforehand. For example, pedestrians do not have the right of way except in crosswalks. New Zealand law requires that cars stop at least two meters (approximately 6 feet) from a crosswalk that is in use. Additionally, there is no left-hand turn allowed at a red light. Drivers are reminded to remain cognizant of turning to the left (counterclockwise) when entering traffic circles.

Traffic Laws:  All traffic moves on the left in New Zealand, and you should exercise extra caution if you are accustomed to driving on the right.

• Driving on the wrong side of the road is a leading cause of serious injury and death for U.S. tourists.
• Make sure to follow the posted speed limit signs. The speed limits are much lower than those in the United States.
• Proceed carefully through intersections. Traffic circles are common throughout New Zealand. When approaching a traffic circle, always yield to traffic coming from the right--noting that traffic already in the circle has the right-of-way--and merge to the left into the circle. Left turns on a red traffic signal are not permitted.
• New Zealand prohibits driving while texting as well as driving while using a cell phone.

See our  Road Safety  page for more information. Visit the website of the  New Zealand Transport Agency  for information about safe driving in New Zealand.

Public Transportation: New Zealand has public transport systems in all major cities and some towns. The public transportation system in New Zealand is generally easy to use and reliable.

Aviation Safety Oversight: The U.S. Federal Aviation Administration (FAA) has assessed the government of New Zealand’s Civil Aviation Authority as being in compliance with International Civil Aviation Organization (ICAO) aviation safety standards for oversight of New Zealand’s air carrier operations. Further information may be found on the  FAA’s safety assessment page .

Maritime Travel: Mariners planning travel to New Zealand should also check for  U.S. maritime advisories and alerts .  Information may also be posted to the   U.S. Coast Guard homeport website , and the  NGA broadcast warnings .

For additional travel information

• Enroll in the  Smart Traveler Enrollment Program (STEP)  to receive security messages and make it easier to locate you in an emergency.
• Call us in Washington, D.C. at 1-888-407-4747 (toll-free in the United States and Canada) or 1-202-501-4444 (from all other countries) from 8:00 a.m. to 8:00 p.m., Eastern Standard Time, Monday through Friday (except U.S. federal holidays).
• See the  State Department’s travel website  for the  Worldwide Caution  and  Travel Advisories .
• Follow us on  Twitter  and  Facebook .
• See  traveling safely abroad  for useful travel tips.

Review information about International Parental Child Abduction in  New Zealand . For additional IPCA-related information, please see the International Child Abduction Prevention and Return Act ( ICAPRA ) report.

Travel Advisory Levels

Assistance for u.s. citizens, new zealand map, learn about your destination, enroll in step.

Subscribe to get up-to-date safety and security information and help us reach you in an emergency abroad.

Recommended Web Browsers: Microsoft Edge or Google Chrome.

Make two copies of all of your travel documents in case of emergency, and leave one with a trusted friend or relative.

Afghanistan

Antigua and Barbuda

Bonaire, Sint Eustatius, and Saba

Bosnia and Herzegovina

British Virgin Islands

Burkina Faso

Burma (Myanmar)

Cayman Islands

Central African Republic

Cote d Ivoire

Curaçao

Czech Republic

Democratic Republic of the Congo

Dominican Republic

El Salvador

Equatorial Guinea

Eswatini (Swaziland)

Falkland Islands

France (includes Monaco)

French Guiana

French Polynesia

French West Indies

Guadeloupe, Martinique, Saint Martin, and Saint Barthélemy (French West Indies)

Guinea-Bissau

Isle of Man

Israel, The West Bank and Gaza

Liechtenstein

Marshall Islands

Netherlands

New Caledonia

North Korea (Democratic People's Republic of Korea)

Papua New Guinea

Philippines

Republic of North Macedonia

Republic of the Congo

Saint Kitts and Nevis

Saint Lucia

Saint Vincent and the Grenadines

Sao Tome and Principe

Saudi Arabia

Sierra Leone

Sint Maarten

Solomon Islands

South Africa

South Korea

South Sudan

Switzerland

The Bahamas

Timor-Leste

Trinidad and Tobago

Turkmenistan

Turks and Caicos Islands

United Arab Emirates

United Kingdom

Vatican City (Holy See)

External Link

You are about to leave travel.state.gov for an external website that is not maintained by the U.S. Department of State.

Links to external websites are provided as a convenience and should not be construed as an endorsement by the U.S. Department of State of the views or products contained therein. If you wish to remain on travel.state.gov, click the "cancel" message.

You are about to visit:

We’re sorry, this site is currently experiencing technical difficulties. Please try again in a few moments. Exception: request blocked

• facebook-official
• youtube-play
• pinterest-circled

30 Tips for Travelling in New Zealand 🗺️ [2024]

Nz pocket guide is 10 years old. thank you for trusting us with your trip for over a decade, the ultimate list of new zealand travel tips.

Ah, New Zealand ! Known to the local Māori as “Aotearoa”, New Zealand is a remote country in the South Pacific famous for its dramatic scenery. At about 1,600 km (1,000 mi) long and 450 km (280 mi) at its widest point, the country is easy to explore. And explore you will, with a range of landscapes to entice you, adventure activities to excite you, and friendly locals to guide you. But as is the case with exploring any new country, there are common first-timer pitfalls that may get between you and an idyllic Kiwi getaway. As New Zealand’s largest travel guide, we at NZ Pocket Guide are delighted to make your travels much more seamless with this list of tips for travelling in New Zealand.

1. Plan a Realistic Itinerary

Our first tip for travelling in New Zealand is don’t try to do everything. New Zealand might be a small country but there’s a lot to see, a lot of ground to cover, and a lot of tours and activities. Plan a realistic itinerary that fits your timeframe. If you only have a week in New Zealand , just explore one of the two main islands. We say two weeks is the absolute minimum to enjoy a trip to both the North Island and South Island, but we highly recommend stretching it to three or even four weeks . With New Zealand being far from pretty much everywhere on the planet, it’s a once-in-the-lifetime destination for many. Try to save your New Zealand trip until you have enough time to make the most of it.

For advice on planning your itinerary, see  How to Create the Perfect New Zealand Road Trip Itinerary and How to Plan a Trip to New Zealand .

2. Remember to Pay the NZeTA and IVL or Choose a Different Visa

If you’re visiting New Zealand on a Visitor Visa and you come from a Visa-Waiver Country , you are required to have an NZeTA (New Zealand Electronic Travel Authority) as well as pay the IVL (International Visitor Conservation and Tourism Levy) before arriving in New Zealand. You may not have to pay these arrival fees if you are on another type of visa, such as a Work Visa or Student Visa . While we’re on the subject, you might want to look into different visa types if you want to be able to work and stay longer in the country, such as the popular working holiday visa .

For more tips on the arrival fees, check out the 10 Things You Need to Know About the NZETA .

3. Pack Lightly with Versatility in Mind

There is a bit of a misconception that New Zealand isn’t a developed country, but it’s not that bad! You can get a lot of goods and services very easily. With that in mind, you don’t have to pack a ton of food (or any, for that matter), months’ worth of toiletries, nor your whole wardrobe; you can get all that and more in New Zealand. Plus, with New Zealand being a destination where you’re encouraged to explore the country rather than staying in one place, you’ll find that a lighter bag is easier to move between accommodations. On a note about clothing, choose versatile outfits, preferably those to explore the outdoors comfortably. New Zealand tends to have a casual dress code, so there’s no need to pack a ton of different outfits.

For more packing advice, head over to our New Zealand Packing List: What to Pack for New Zealand .

4. Declare!

On the subject of packing, you need to be aware of what not to pack and what to “declare” when arriving in New Zealand . This is because New Zealand has strict biosecurity rules in order to protect its ecosystem. In short, you will be given a   New Zealand Traveller Declaration (NZTD) to fill out either online before your flight or on paper during your flight or cruise to New Zealand. Tick the boxes if you have, for instance, any food, sports gear, animal products or plant products packed in your luggage. If you are unsure, just tick the relevant box anyway. You’ll be asked more questions about the answers you give on arrival. Be honest, declare anything you’re unsure of. Otherwise, if you don’t declare something you should have, you could face a NZ$400 fine. Eek!

Get more details using our guide on What Do You Need to Declare When Arriving in New Zealand? and  Arriving in New Zealand: Airport Customs, Biosecurity & Arrival Process .

5. Be Aware of All of the Transport Options

Everyone seems to have an opinion on the “best way to travel New Zealand” but choosing the right transport is an extremely personal choice. Travelling by car , campervan , the bus network or a bus tour are the main ways to explore the country, but there are flights , trains and ferries that might be incorporated into your trip too. Start doing your research by checking out our New Zealand transport guides:

• Renting a car/campervan
• Buying a car/campervan
• Buses and bus tours
• Plane, train and ferry .

And if you don’t know where to start, check out our article, What is the Best Way to Get Around New Zealand?

Featured Bus Tour: Backyard Roadies

You can’t get more local than Backyard Roadies who formed out of the pandemic showing locals their awesome New Zealand “backyard”. Well, it’s time to show international travellers the highlights too on their variety of New Zealand tours ranging from 10 to 21 days! To add to the “Kiwi” vibe, Backyard Roadies is not only 100% New Zealand-owned and operated, but they go the extra mile to make their guests feel like locals, spending more time at each destination than most other tours. With small groups and a mix of male and female guides, Backyard Roadies offers fun, safe and great-value tours for all.

Learn more about their tours and become part of the Backyard Roadies family over at backyardroadies.com .

6. Travel in the Shoulder and Low Season

Summer in New Zealand is from December to February , but expect things to get busy from November to March . During this time, flights are more expensive, car rentals are costlier, accommodation books up quickly, attractions are more crowded… With those in mind, we recommend travelling in the low season , from June to August , or better yet, the shoulder seasons from April to May and September to October . The weather is not that bad, just check it out in The New Zealand Seasons and Climate .

For more tips on the best months to travel, see our article on The Best Time to Visit New Zealand .

7. Book Well in Advance if Travelling in Summer

Ok, so for those of you who can’t resist visiting New Zealand when the weather is at its warmest, be sure to do your bookings well in advance. The country goes crazy between the months of December and February so we recommend booking accommodation and vehicle rentals as soon as possible in order to get your first choice. Activities don’t tend to need booking too far in advance, but it doesn’t hurt to be prepared.

For more advice on how to book your trip around New Zealand, head to  What You Need to Know About Booking Transport in New Zealand and  The Essential Guide to Booking Activities in New Zealand .

8. Travel from South to North

Due to most international flights landing in Auckland , the majority of tourists travel from the North Island to the South Island . The best tip to break away from the crowds and get better deals on transport is to simply travel from south to north! Take a quick flight from Auckland to Queenstown or Christchurch and travel your way back up to Auckland.

Another bonus is for those wanting to rent a vehicle . Car and campervan rental companies have an influx of vehicles being dropped off at their South Island depots, so tend to charge less or even provide more car relocation opportunities with pick-ups in the south and drop-offs in the north.

9. You Can’t Camp Just “Anywhere”

If you plan to stay in a tent or a campervan in New Zealand, be sure to know where you are allowed to camp. Most of the time, you will need to be driving a certified self-contained campervan if you want to park up and stay the night somewhere for free. Otherwise, you will need to stay in campsites and holiday parks . Oh, and you can’t really stay “anywhere” for free, as different regional councils have different laws – see the Freedom Camping Rules in New Zealand: Region by Region . In short, you’ll need to plan where to camp for the night.

For more information, see  What it’s Really Like to Freedom Camp in New Zealand .

10. Always Carry an Extra Layer!

New Zealand has a famous phrase to describe the weather: “four seasons in one day.” In other words, the weather changes so rapidly and unexpectedly that you’ll be glad to have an extra layer with you in case it gets cold. We even suggest carrying a rain jacket in your day pack in the likely case that you experience one of New Zealand’s frequent showers. For hikes, you’ll need to take the preparation to the next level, so check out How to Prepare for a Great Walk in New Zealand for tips.

11. There are Only Three Types of ID You Can Use to Prove Your Age

With the legal drinking age being 18 years old, you may need to show your ID to prove your age when buying alcohol. The only forms of ID that are accepted are your passport , a New Zealand driver license and the Hospitality New Zealand 18+ Card . So if you are on a short trip to New Zealand, keep your passport with you for the bar or for buying a bottle of wine from the supermarket. Even if you are actually 30, your ID still might be checked. If you are in New Zealand for a while, keep your passport safe and get yourself an 18+ Card instead.

For more information, see our guide on  What ID is Valid for Buying Alcohol in New Zealand?

12. Choose the Right Type of Accommodation for You

Accommodation comes in many forms in New Zealand, which might be different from what you’re used to when travelling. Motels typically consist of self-contained units, while holiday parks are similar but also have campsites and powered sites for campervans. Hostels have private and shared rooms with communal facilities, while hotels offer more premium rooms with facilities such as a restaurant. There are also homestays and holiday homes available. Browse our Accommodation category to see which type of accommodation appeals to you and your budget.

13. Pay in New Zealand Dollars (+ Know About Swedish Rounding)

The currency used in New Zealand is the New Zealand Dollar . You’ll find cheaper currency exchange bureaus in New Zealand’s cities compared to its airports. While cash is accepted everywhere, most vendors also accept Visa and MasterCard . Bonus tip: New Zealanders know “paying with card” as “paying with EFTPOS”. Note that when paying with cash, New Zealand follows Swedish rounding, i.e. rounding prices up or down to the nearest multiple of 10 due to the currency not having any 1, 2 or 5 cent coins.

Get more payment tips in  The Best Way to Pay in New Zealand .

14. Know the New Zealand Road Rules

To keep yourself and others on the roads safe, check out the New Zealand road rules before heading out. The obvious thing to remember is that traffic flows on the left in New Zealand, but there are some rules about intersections and one-way bridges that are essential to know. If you are not used to roundabouts, you should also learn how they work. Wise up by checking out our guide on How to Drive in New Zealand .

For more tips on driving in New Zealand, take a look at the 12 Safe Driving Tips for New Zealand .

15. Cyclists, Stick to the Bike Trails

For safety reasons, it’s not recommended for cyclists to travel via the highways in New Zealand. New Zealand drivers are not used to cyclists on the road, so often don’t give enough room when overtaking. On the other hand, the country has a myriad of off-road bike trails of various grades to enjoy car-free cycling. Learn more in our article, Mountain Biking in New Zealand: A Complete Guide .

For cycling rules on the roads, however, check out the City Cycling Rules in New Zealand .

16. New Zealand Might Be More Expensive Than What You’re Used To

Everyday items, such as food and drink, are likely to be more expensive than what you might be used to at home. That’s the downside of being in an isolated country with very little competition. Take a look at the typical prices listed in How Expensive is New Zealand? and plan your budget accordingly.

Check out our tips on how to budget for New Zealand in the 11 Ways to Save Money in New Zealand , as well as   How Much Does it Cost to Travel New Zealand?

17. Plan More Travel Time Than What Your GPS Suggests (+ A Warning About Google Maps)

New Zealand’s highways are not multi-lane straight roads (or, at least very few are). Most are single-lane winding roads and some are even gravel, so you’ll unlikely be travelling at 100 kph for the entire journey. For this reason, it usually takes a little longer to cover the same distance in New Zealand than in other countries. Plus, considering that you’re probably going to New Zealand to soak up the scenery and do amazing things, you’ll want to plan some extra time to allow for photo stops. On a similar note, Google Maps is notorious in New Zealand for taking drivers on the shortest route to a destination but not necessarily the easiest. If travelling to a more remote destination, double-check that Google isn’t taking you onto some obscure farm track or logging road.

For more driving tips like this, take a look at our Road Trip Tips category .

18. Come for Nature; Not for Cities

New Zealand does nature so damn well. It’s the home of two UNESCO World Heritage Areas , five International Dark Sky Reserves , 13 National Parks which are free to visit, by the way, and countless other conservation areas. On the other hand, cities in New Zealand don’t offer quite as much and to the same majesty as in other countries, such as Australia. Cities are where people live and work in New Zealand; the wilderness is where people play. The latter is far more interesting.

Add some of New Zealand’s natural attractions to your bucket list using our guide to the Natural Wonders of New Zealand .

19. Protect Yourself from the Sun and the Sandflies

The UV levels in New Zealand are about 40% higher than the same latitudes in North America and Europe. Just seven minutes of sun exposure can leave you with sunburn, while dehydration can come on quickly too. Lather up with at least SPF factor 30 before spending time outside, even when it’s cloudy in summer and even when it’s sunny in winter . Also in summer, sandflies are prolific. Learn how to protect yourself from these insects that leave an itchy bite in the 10 Ways to Stop Sandfly Bites .

For more health tips, check out  Health Tips For Travelling in New Zealand .

20. Don’t Underestimate the Amount to Do in New Zealand

Just scroll our  101 Things to Do in New Zealand: The Ultimate List and you’ll get an understanding of the staggering number of things to do. And that list just scratches the surface! Many travellers make the mistake of coming to New Zealand after doing little research and then finding themselves doing impulsive tours and activities in fear of missing out. Stick to your budget and timeframe by doing your research – our Activities category is a good place to start – and being choosy. Make a list of your must-dos!

21. Hiking Will Be Your Best Friend

Don’t be put off by the word “hiking” in New Zealand. The Department of Conservation (DOC) of New Zealand has made it easy with hundreds of easy-to-follow walking trails across the country, ranging from 10 minutes to 10 days! Some trails are stroller and wheelchair-friendly , while others are short and easy for beginners, while more still offer a challenge. Hiking trails are a fun and free way to see many of New Zealand’s top natural attractions and landscapes.

Check out some of the Top 50 Hikes in New Zealand to get an idea of the types of walks available.

22. Know the Difference Between the North Island and the South Island

If it hasn’t been obvious by the time you’ve hit point #22 on this list of tips for travelling in New Zealand, the country is split into two main islands; the North Island and the South Island . Some travellers have to make the tough decision to travel either the North Island or South Island when they are on limited time.

In short, the North Island is where you’ll find the most volcanic activity, Māori culture and cities, while the South Island is where you’ll find snow-capped mountains, glaciers, and, well, scenery, scenery, scenery. Contrary to popular belief, there are some things that you can find on both islands though, like ski fields, glowworms and wineries. Therefore, it’s always worth checking if an activity is available on your chosen island, even if it’s not famous for it.

See our full comparison of New Zealand’s two main islands in Should You Travel the North Island or South Island?

23. Try the Local Cuisine But Also Cook Your Own Meals to Save Money

Of course, you’re travelling in a new country with a new culture and flavours, so you’ll want to eat out in New Zealand to try staples like fish and chips, a Māori hāngī, savoury pies and more . But as discussed earlier in this list of tips for travelling in New Zealand, everyday items like food are expensive, especially in restaurants, cafes and even takeaways. If you’re on a budget , we highly recommend you make at least one meal for yourself per day. Many accommodations have self-catering facilities, as do campervans, so there’s no excuse! Get the lowdown on grocery shopping in New Zealand by following the tips in our guide, Food Shopping in New Zealand .

24. Luxury, Budget, Family, Working Holiday… New Zealand Suits a Range of Travel Styles

There’s room for everyone to enjoy a holiday in New Zealand. Make a luxury getaway by enjoying once-in-a-lifetime bespoke experiences or explore the country extensively by simply doing all of the free things to do ! New Zealand is also extremely family-friendly , while couples on a honeymoon can find many places to get secluded together. Backpacking and doing a gap year on a working holiday are also a top reason to come to New Zealand.

25. Don’t Expect a Good WiFi Connection

New Zealand is a little behind on the times when it comes to accessible WiFi. On the odd occasion when a cafe offers “free WiFi”, it’s usually slow or only for a small amount of data. Accommodations are getting better with offering WiFi, but don’t be surprised if an accommodation advertises free WiFi then gives you a coupon for 20 Mb, i.e. barely enough to email your granny! There are solutions to the WiFi problem, which we offer in How to Get Internet and WiFi in New Zealand , but disconnecting from the world to reconnect with yourself and those around you is not a bad way to experience New Zealand.

26. Tipping is Not Mandatory

Tipping is not common practice in New Zealand, bearing in mind that the minimum wage is quite high so workers’ livelihoods don’t depend on it. If you feel like the service has been exceptional, however, then a tip will always be welcomed.

Need more of an explanation on tipping? See our guide to Tipping in New Zealand .

27. Make Sure You Have the Right Travel Adapter

Ok, so this is a pretty basic travel tip for New Zealand but essential nonetheless. New Zealand’s power outlets use Type 1 three-pin connectors, so get yourself an adapter so you can plug in your electronics from overseas. See our recommendations in the 5 Best Travel Adapters for New Zealand .

28. The Tap Water is Drinkable

Yes, tap water in New Zealand is safe to drink. Many towns even get their tap water fresh from the spring! With that in mind, there’s no need to contribute to the world’s plastic problem by buying bottled water; just refill your reusable water bottle as you go.

29. Don’t Be a D*ck to the Environment

On the same note as the point above, be aware of the extra environmental customs in New Zealand. Otherwise, it just gives tourists a bad name! For instance, clean your shoes properly at cleaning stations to prevent Kauri dieback , keep your distance from seals and penguins , don’t feed kea , etc. Obviously littering is pretty insulting to the environment and the locals so try to avoid that! See the  30 Ways to Travel More Sustainably in New Zealand for more tips for the eco-conscious traveller.

30. Use NZ Pocket Guide

Finally, as New Zealand’s largest travel guide on the web, we’re here for you every step of the way for free! Have a look at our Destinations category for every single city, region and national park to discover.

Our   Travel Tips section gives you answers to all those questions you may have about visiting New Zealand, from arrival to departure.

When it comes to filling up your days with exciting experiences, our   Activities section is sure to inspire you.

When looking for places to stay, head to our Accommodation section covering all types of stays in New Zealand.

See full sample itineraries completed for you in our Trip Ideas section.

And those staying in New Zealand longer to work or study will find plenty of tips in our   Work in NZ category, including job listings .

For a more personal touch,  join us for our live Q&A session on YouTube where you can ask us your New Zealand travel questions.

More Tips for Travelling in New Zealand

That’s it for our tips for travelling in New Zealand. For more New Zealand travel tips, check out the following links:

• 30 Tips for Backpacking in New Zealand
• New Zealand Travel Advice: How to Plan a Trip to New Zealand
• The Complete Travel Guide to New Zealand

Happy travels!

The information in this guide has been compiled from our extensive research, travel and experiences across New Zealand and the South Pacific, accumulated over more than a decade of numerous visits to each destination. Additional sources for this guide include the following:

• Tourism New Zealand (General travel advice - Updated [2024])
• Immigration New Zealand (Visa and immigration advice - Updated [2024])
• New Zealand Customs Service (Customs and Biosecurity - Updated [2024])
• New Zealand Traveller Declaration (NZTD online platform - Updated [2024])
• Tiaki Promise (Care for people place and culture - Updated [2024])
• Safe Travel (NZ travel advisories - Updated [2024])
• Stats NZ (Statistics and travel data - Updated [2024])
• Waka Kotahi NZ Transport Agency (Road and transport tips - Updated [2024])
• DriveSafe (Road safety - Updated [2024])
• Council websites and freedom camping maps (Local travel advice region by region - Updated [2024])
• AdventureSmart (Know before you go - Update [2024])

Our editorial standards : At NZ Pocket Guide, we uphold strict editorial standards to ensure accurate and quality content.

About The Author

This article has been reviewed and published by Laura, the editor-in-chief and co-founder of NZ Pocket Guide. Laura is a first-class honours journalism graduate and a travel journalist with expertise in New Zealand and South Pacific tourism for over 10 years. She also runs travel guides for five of the top destinations in the South Pacific and is the co-host of over 250 episodes of the NZ Travel Show on YouTube.

Was this article useful?

Related posts, new zealand laws that may affect your trip, what you need to know about flying drones in new zealand, 10 mistakes & faux pas to avoid in new zealand, 10 ways to meet people when travelling alone in new zealand, 10 ways to not look like a tourist in new zealand, the essential guide to booking activities in new zealand, recommended for you, new zealand working holiday visa: everything you need to know, the top new zealand events & festivals 🙌 [2024], 15 best backpacker hostels in tongariro national park 🎒 [2024], destinations, travel tips, connect with us, accommodation.

Welcome/Kia Ora By using this website you agree to our Privacy Policy and terms of use within it which includes sponsored posts and affiliate links.

Connect with us

Welcome/Kia Ora! By using this website you agree to our Privacy Policy and the terms of use within it.

© 2024 NZ Pocket Guide. Contact – Disclaimer – About Us – Our Standards

International travel requirements

Visa and border entry requirements for international travel.

Each destination may have different requirements and it is your responsibility to understand what you need to do for your entire trip,  including connecting flights, transit points and your return journey . Failure to meet these requirements may result in denied boarding at the airport. 

• Check if you need to apply for any entry visas or border declaration forms and what timeframe applications need to be completed in. 
• Ensure that your passport is valid for at least six months beyond your intended travel.
• Protect yourself from unexpected medical costs by purchasing travel insurance with COVID-19 cover.

Entry requirements for Air NZ's direct destinations

We've put together these guides to help you understand the travel requirements for Air New Zealand's direct destinations. If your destination isn't listed below, you can visit the IATA Travel Centre to search visa and passport requirements.

Mainland China

• Most travellers who are not citizens of Mainland China will require a tourist or business visa.
• Passengers are no longer required to complete an Electronic Health Declaration Form.
• All COVID-19 health requirements for travel to Mainland China have been removed.
• Check you have the appropriate travel and identification documents for Hong Kong .
• All COVID-19 health requirements for travel to Hong Kong have been removed.
• Check you have the appropriate travel and identification documents for Japan .
• All COVID-19 health requirements for travel to Japan have been removed.
• See official requirements for entering, transiting, or departing Singapore.
• All passengers must submit a digital Singapore Arrival Card with a Health Declaration via the SG Arrival Card e-Service .
• All COVID-19 health requirements for travel to Singapore have been removed.

South Korea

Passengers travelling on passports from visa-waiver countries may require a K-ETA.

If eligible, please apply for a K-ETA at least 24 hours prior to boarding.

• All COVID-19 health requirements for travel to South Korea have been removed.
• Check you have the appropriate travel and identification documents for Taiwan .
• All COVID-19 health requirements for travel to Taiwan have been removed.
• Ensure you have the appropriate travel and identification documents for travel to and transit through Australia.
• Check if you need an  Electronic Travel Authority (ETA) to enter or transit Australia. Unless you are an Australian citizen, you will need a valid Australian visa to enter the country. New Zealand passport holders can apply for a visa upon arrival in the country. All other passport holders, regardless of age, must apply for a visa before leaving home.
• All COVID-19 health requirements for travel to Australia have been removed.

Bali, Indonesia

Travel eligibility .

 Check you meet entry and immigration requirements for Indonesia .

Before departure:

• For customs clearance, all passengers must complete the Electronic Customs Declaration (ECD) which will generate a unique code which must be presented upon arrival.
• To minimise delays during immigration clearance, we recommend all eligible passengers apply for a Electronic Visitor Visa (E-VOA) prior to arrival.
• All eligible passengers are required to pay a Bali Tourist Levy. You can pay this in advance or on entry to Bali but this may delay your arrival process.

COVID-19 health & entry requirements

• You no longer need to provide proof of COVID-19 vaccination to enter Indonesia or travel domestically.

Reminder: If you're returning to New Zealand, please check the New Zealand Ministry of Primary Industries enhanced procedures in response to the current outbreak of foot-and-mouth disease in Bali.

New Zealand

• Check you have the appropriate travel and identification documents for New Zealand .
• If you are not a New Zealand or Australian citizen, you may need to apply for a visa or a  New Zealand Electronic Travel Authority (NZeTA) at least 72 hours before travelling  to or transiting New Zealand.
• All COVID-19 health requirements for travel to New Zealand have been removed.
• All passengers entering New Zealand need to complete a New Zealand Traveller Declaration . It's free and can be completed before you travel. Passengers transiting internationally do not need to complete a declaration.
• If you are a New Zealand visa or NZeTA holder, you still need to complete a New Zealand Traveller Declaration.

North America

• Check you have the appropriate travel and identification documents for Canada .
• Find out if you need a visa or Electronic Travel Authorisation (eTA) for entry or transit.
• All COVID-19 health requirements for travel to Canada have been removed.
• Travellers transiting or entering the USA on the non-immigrant Visa Waiver Program must obtain an ESTA at least 72 hours before travel . 
• If you already hold a valid United States visa, then you do not need an ESTA.
• An ESTA is valid for two years or until your passport expires, whichever comes first.
• For check-in, all travellers need to provide their intended accommodation address in the USA, a primary and secondary phone number, and personal email address.
• All COVID-19 health requirements for travel to the USA have been removed.

Pacific Islands

Cook islands.

• Check you have the appropriate travel and identification documents for the Cook Islands . 
• All COVID-19 health requirements for travel to the Cook Islands have been removed.
• Check you have the appropriate travel and identification documents for Fiji . 
• All COVID-19 health requirements for travel to Fiji have been removed.

New Caledonia

• Check you have the appropriate travel and identification documents for New Caledonia .
• All COVID-19 health requirements for travel to New Caledonia have been removed.
• Check you have the appropriate travel and identification documents for Niue .
• Flights to Niue are only available through New Zealand. Travellers wanting to visit Niue from outside of New Zealand must meet the border entry requirements for both New Zealand and Niue.
• It is strongly advised that all visitors to Niue are covered by travel insurance.
• All COVID-19 health requirements for travel to Niue have been removed.
• Check you have the appropriate travel and identification documents for Samoa .
• All COVID-19 health requirements for travel to Samoa have been removed.
• Check you have the appropriate travel and identification documents for Tahiti .
• All COVID-19 health requirements for travel to Tahiti have been removed.
• Check you have the appropriate travel and identification documents for Tonga .
• All COVID-19 health requirements for travel to Tonga have been removed. 

International travel requirements FAQs

Can my children travel as unaccompanied minors.

Yes, children may travel as unaccompanied minors to all Air New Zealand's direct destinations 

It is the parent or guardian's responsibility to manage any entry requirements for the child's destination and transit.

For further information, please see Children travelling alone .

What if I want to postpone my travel to a later date?

You can change your booking before the day of your flight.

All our NZ domestic and international fares come with the flexibility to make changes to your travel plans prior to departure. Refer to the fare rules of your ticket to check eligibility and note that change fees and fare difference may apply.

Air New Zealand does not require passengers to provide proof of vaccination or a pre-departure test. We do ask that if you're feeling unwell and test positive for COVID-19, please consider changing your travel plans.

How do I supply proof of a negative pre-departure test?

Most international destinations have removed the need for a pre-departure test. 

For the destinations that do require a negative pre-departure test:

• if you're departing from New Zealand, you can call Healthline on  0800 358 5453  or your doctor to find out where you can get tested.
• If you are departing from other international locations, please check your local COVID-19 government website for information on where to get a pre-departure test.

9 things only New Zealand locals know

Oct 12, 2023 • 8 min read

Peak UV levels can be 40% higher in New Zealand than similar North American latitudes, so sunscreen is a must-have © nazar_ab / Getty Images

While I was born and bred here in  New Zealand – or Aotearoa, the country's Māori-language name – I’ve spent enough years away to understand how it’s a destination that can feel comfortingly familiar and completely strange to visitors all at once. 

The butter is bright, beta-carotene yellow. Pies are filled with meat. You usually go up to the counter to pay for your meal. Never, ever sit on a table – it’s a taboo that has spread from Māori to the wider population.  

But this diverse country of boiling mud pools, soaring mountains, subtropical beaches, rainforests and friendly people will make you feel – well, "sweet-as." (Yes, that means good.) Here are some things to know before going to New Zealand. 

1. New Zealand’s weather may be relatively mild – but it also has the potential to be wild

An archipelago in the Pacific, New Zealand is a long, skinny country moored in tempestuous oceans heavily influenced by Antarctica. Its landmass stretches between 34 and 47 degrees south – the rough equivalent of northern Morocco to southern France – and the climate is often compared to Britain’s. 

What does this all mean? The weather can turn bad quickly. It pays to pack for all seasons, with a hat and sunscreen being must-haves. New Zealand’s peak UV levels can be 40% higher than those in similar North American latitudes, thanks in part to its clean air. For some, a blistering burn can happen in minutes and will ruin your holiday for a good week or more. In summer, perhaps plan shadier activities, such as museums, for the peak hours of the day.  

2. It’s okay to dress down

Casualness rules in New Zealand, even in urban areas. Depending on what region you’re in, even a wedding might see some Kiwis in jeans, their cleanest bush shirt (a tough woolen shirt) and gumboots (rubber boots) or jandals (flip flops). This is unremarkable.

Something particularly disconcerting to travelers is New Zealanders’ penchant for bare feet. When you’re out of the main cities you’ll see tough-soled Kiwis hot-stepping over bubbling tarmac and strolling through the supermarket unshod. Feel free to pack casual clothes. 

3. What do you mean, there’s no bus?

Unbelievably, New Zealand’s public transport  was arguably far better in the mid-20th century. But with many tram and railways ripped up for the sake of roads, the country has become very car-dependent. 

With a population of only 5.2 million living on a landmass the size of Italy, car culture is proving difficult to shake. While cycling and public transport are making strong incursions, outside of Auckland there is nowhere near the density, quality, affordability and regularity of public transport you may be used to at home. Many New Zealand towns do not even have Uber or other rideshare apps. 

With that being said, the country is reasonably well set up for visitors. For example, there are regular shuttle services to popular tourist destinations, such as Hobbiton and Waitomo Caves – but it pays to plan your transport well ahead.

4. Biculturalism is at the heart of Aotearoa’s culture

Unlike many colonized nations, in 1840 the British Crown signed a founding treaty, the  Treaty of Waitangi  with Indigenous Māori, who have lived in New Zealand since at least the 1300s. Although colonization’s effect on Māori continues to spark debate and protest, the result is that modern New Zealand is a strongly bicultural nation. Te ao Māori (the Māori worldview) is an integral part of even everyday interactions. This is evident to visitors, who have countless Indigenous-led tours, eateries and experiences to choose from. 

To show respect, ask about local iwi (tribe) customs. As an example, don’t stand on the summit of maunga (mountains) including Ngāuruhoe (Mt Doom in the Lord of the Rings films) or Taranaki, if you go for a hike. As the head of an ancestor, mountain tops are regarded as tapu (sacred). New Zealand’s most famous son, Sir Edmund Hillary, may have said “we knocked the bastard off” when he and Tenzing Norgay climbed Everest in 1953, but modern travelers don’t have to. 

Many place names and road signs are also in te reo Māori (the Māori language). When it comes to speaking it, Kiwis will appreciate you trying to pronounce the words as accurately as possible. ("Wh," for example, is generally pronounced "F.")  An online pronunciation guide or podcast can help you with some of the more unfamiliar sounds; try Everyday Māori .

5. If you want to make local friends, ask about our birds 

New Zealanders absolutely love talking about their native birds and will immediately consider you a "good sort" (a kind and likable person) if you show interest. 

But prepare to settle in. From tūī, kererū (wood pigeons),  pīwakawaka (fantails) or whio (blue ducks), everyone has their favorite. Conservation organization Forest and Bird even runs a hotly contested Bird of the Year competition.

We love our birds because we understand how precious they are. Many are endangered, some critically so. New Zealand was a paradise of birds before people arrived around the 1300s, bringing with them rats, pigs, dogs, stoats, mice, cats, rabbits, weasels and possums. These have wreaked havoc and sent biodiversity  plummeting ; in the last 1,000 years, 40 indigenous species have become extinct. (Thank goodness early settlers did not introduce the mongoose to control the rabbit population, as was suggested in the 19th century.) 

The country is currently in the first 10 years of its Predator Free 2050 strategy, which aims to wipe out as many introduced mammals as possible by 2050. It is hugely ambitious and has resulted in a massive groundswell of support as everyday Kiwis exercise their bloodlust, setting rat traps in the backyard.

As a traveler, you'll encounter many tourism operators doing the same. You can learn more about these efforts as you zipline across regenerating forests at Rotorua Canopy Tours or stay at Maruia River Retreat , which is in the process of converting to a fully electric resort powered by renewable sources. Projects are even popping up where tourists can help check traplines, such as Tongariro River Rafting's Blue Duck Experience .

Predator-free bird sanctuaries abound in many areas, including the  Zealandia  sanctuary in Wellington, a sprawling and peaceful city oasis where you may be lucky enough to see wild kiwi on a guided night tour. 

6. ACC is a wonder – but not a replacement for travel insurance

One of the most humane things about New Zealand is its no-fault accident compensation scheme, ACC . Fall and break your leg skiing? Get a bit banged-up on a big night out? It doesn’t matter whose fault it is and that you’re a tourist; if it’s an accident, your medical care is free. 

Of course, you’ll need to have your own travel insurance. There are a lot of things – such as travel delays or extra accommodation needs – that ACC won’t cover if you get injured. 

7. New Zealand is generally safe, but… 

 New Zealand is a safe and welcoming country, but crime happens. For travelers, avoiding downtown clubbing areas after midnight is a good way to avoid most problems. Tourist vans can be a goldmine for thieves, and targeted especially when parked at freedom camping sites. 

Many travelers have had an unfortunate souvenir of their time in New Zealand: a local newspaper article about how they lost everything in a break-in, ruining their dream Kiwi holiday. If you need urgent help, the emergency number is 111. 

8. Pies are savory, not sweet

Kiwis love international cuisine, and you should be able to find something vaguely familiar to eat, especially in the main centers. But try a few quintessentially New Zealand treats, too. Other than the fun you’ll have browsing the supermarket and trying every block of Whittaker’s chocolate on the market, roadside eateries (called "tearooms") and cafes offer a range of snacks. 

One of the most filling and affordable small meals is a savory pie, sold just about everywhere. They’re golden, crispy pastry cases with fillings like butter chicken, mince (beef) and cheese, and steak and mushroom. Hint: The best pies are made in the local bakery. To get a winner, choose pies sold in plain white paper bags (not branded plastic) and bite into it straight from the bag. 

If you’re down south and spot cheese rolls on the menu, try them, too. Known as "Southland sushi," a magical alchemy occurs when white bread is spread with a mix of grated cheese, evaporated milk, onion and other flavorings, like mustard or garlic, then rolled, brushed with butter and toasted into an oozy, golden delight. 

"Slices" are also popular and similar to what Americans call "bars." A cross between a tart and a cookie with a topping or two, they’re baked or refrigerated in a square tin and cut into squares or rectangles. Popular slices are peppermint, caramel (millionaire bar), tan square (caramel shortcake) and the unbeatable ginger crunch. 

Lolly cake is another favorite: a coconut-malt, no-bake cookie studded with colorful marshmallow-like fruit puffs.

9. Driving is very different in New Zealand

Unlike the wide, multi-lane expressways of other countries, many of our major roads are only dual carriageway or a two-way divided highway. They’re often winding and hilly, with the added obstacles of construction and "slips" (a Kiwi word for landslides).

Before you head off, check NZTA for potential road closures. Take care not to plan an overly ambitious road-trip itinerary , such as driving from Auckland to Cape Reinga in a day with stops for activities along the way. That might look like five-and-a-half hours on Google Maps, but it’ll probably be slow and exhausting. There’s no such thing as setting the cruise control and chilling out, letting drivers pass on the lanes around you.

You'll need your wits about you, particularly if it is your first experience driving on the left. When everyone’s driving in single file, people get frustrated. Kiwi drivers can follow too close for comfort, pass aggressively and have a particular disdain for camper vans. 

If you’re feeling nervous and notice a long line of cars behind you, you’ll be more relaxed if you regularly pull over where it’s safe and let the line of impatient locals pass. At least they’ll give a friendly toot of thanks.

Explore related stories

Destination Practicalities

Mar 30, 2024 • 4 min read

Who wouldn't jump at the chance to visit the Emerald Isle? Here’s how to check if you need a visa before setting off on your Irish adventure. 

Mar 15, 2024 • 18 min read

Jan 24, 2024 • 8 min read

Jan 17, 2024 • 8 min read

Jan 5, 2024 • 20 min read

Nov 27, 2023 • 7 min read

Nov 22, 2023 • 5 min read

Nov 17, 2023 • 10 min read

Oct 31, 2023 • 7 min read

Oct 22, 2023 • 7 min read

Completing your declaration Te whakaoti i tō whakapuakanga

You can complete your declaration online or on the NZTD app.

How to start a declaration

You can start and complete a New Zealand Traveller Declaration:

• on the NZTD online form New Zealand Traveller Declaration
• on the NZTD app, which you can download at the App Store or Google Play Download on the App Store Get it on Google Play

Once you have started your declaration, you will be emailed a reference number that you can use to review, complete or make changes to your declaration. Take note of this reference number, just in case you need it on arrival into New Zealand.

Please note: The NZTD app is only available for air travellers and cruise travellers, it is not yet available for other maritime travellers. Other maritime travellers can use the online form .

Information you need to provide

• Passport details
• Contact details in New Zealand (if staying in multiple locations, use the first address you will be at in New Zealand)
• Travel history from the last 30 days
• Flight or voyage details
• Information about what you are bringing into New Zealand, including checked-in luggage and carry-on bags
• Immigration status including your visa or NZeTA, if you need one.

What you need to declare

Some items can carry harmful pests and diseases and need to be declared. This includes things like some foods, used outdoor equipment, animal and plant products. You may also need to declare medicines, tobacco, alcohol and if you are carrying NZ$10,000 or more cash (or equivalent) into New Zealand.

Your traveller declaration is a legal document. False declarations can lead to penalties including confiscation of goods, a minimum instant fine of NZ$400, prosecution, imprisonment, and deportation from New Zealand.

If you’re unsure about what you can and can’t bring into New Zealand, check out the Biosecurity online tool.  

Check if you can bring or send an item to NZ – Manatū Ahu Matua Ministry for Primary Industries

How to declare items when arriving in New Zealand – Manatū Ahu Matua Ministry for Primary Industries

Submitting your declaration

For air travellers, the earliest you can submit your declaration is 24 hours before you start your trip to New Zealand.

For sea travellers, the earliest you can submit your declaration is 24 hours before departing the vessel’s last foreign port prior to arriving in New Zealand.

Once you have submitted your declaration, you will receive another email that includes information on what you need to know to enter New Zealand, based on what you have told us.

You do not need to print anything out.  

Changing your declaration

You can use the reference number that has been emailed to you to review, complete or make changes to your declaration.

If you started your declaration using the online form, you can only view, update or submit your declaration in the online form. If you started your declaration in the NZTD app, you can use the app or the online form to view, update and submit your declaration.

You will need to resubmit your declaration if you make any changes to it. 

You can make changes to your declaration up until you get to passport control or are processed by a border officer.

You can no longer make any changes to your declaration after you have gone through passport control or been processed by a border officer in New Zealand. If you have forgotten to declare something, you will need to talk to a border officer.

If you are carrying a restricted or prohibited item and do not declare it, you may be fined or prosecuted.

Support completing your declaration

If you are having trouble with your declaration, you can ask someone you trust to help you or to fill it out on your behalf. There is a paper declaration form available on arrival, if needed. You do not need to fill in a paper declaration form if you have completed a digital declaration.

Remember the declaration is free to complete. Get in touch with our contact centre if you have questions.

Long-haul journey and stopovers

Travelling with a stopover.

If you have a stopover (you leave the airport and take your bags with you), the earliest you can submit your declaration is 24 hours before your flight leaves your stopover location for New Zealand.

For example, if you are flying from London to Auckland via Singapore, and are staying the night or leaving Singapore airport and taking your bags with you, you can submit your declaration 24 hours before your flight leaves Singapore for Auckland.

Travelling without a stopover

If you are travelling long-haul (on multiple flights without a stopover), the earliest you can submit your declaration is 24 hours before you start the first leg of your journey to New Zealand.

For example, if you are flying from London to Auckland via Singapore, you can submit your declaration 24 hours before you leave London, as long as you (and your bags) are not leaving the airport in Singapore.

Travelling on multinational passports

Enter the details of the passport you will use to enter New Zealand when completing your New Zealand Traveller Declaration.

For example, if you are using a UK passport to leave Europe but a New Zealand passport to enter New Zealand, enter the details of your New Zealand passport in your declaration. 

Changes to your flight or voyage

If you make a change to your flight booking, you need to update your digital declaration to reflect your new flight details. Make sure you resubmit your declaration.

If your flight is cancelled or changed by the airline, you do not need to do anything if you are flying on the same day. If your flight arrives on another day, you will need to edit your declaration to show this.

If you are travelling by sea and the date of your arrival or details of the vessel you are travelling on are changed, you will need to edit your declaration to reflect this.

Travellers who do not need to complete a declaration

Air travellers who are transiting through New Zealand and stay in the transit area of an airport do not need to complete a declaration.

Travellers unexpectedly arriving in New Zealand due to an emergency may not need to complete a declaration. This includes people who arrive in New Zealand after having been medically evacuated, rescued at sea, or on a temporary basis due to weather conditions.

Group or family declarations

If you’re travelling in a group or as a family, individual declarations need to be completed for each person travelling, including babies and children.

Returning to New Zealand

Everybody entering New Zealand needs to complete a declaration, including New Zealand citizens and residents. For example, if you’re returning to New Zealand from Australia, Fiji or any other country, you will need to complete a declaration.

Support and resources

The traveller factsheet is available in multiple translations.

Travelling by sea

For more information about arriving into Aotearoa New Zealand by sea.

Get in touch if you have any questions or need more information.

New Zealand Traveller Declaration: Completing your declaration (short version)

Here are the things you need to complete your New Zealand Traveller Declaration.

This will take you around 10 minutes.

• flight details
• contact information
• recent travel history
• immigration status including your visa or NZeTA, if you need one
• information about what you are bringing into the country, including what’s in your checked-in luggage and carry-on bags.

Some foods, used outdoor equipment, animal or plant products, can’t be brought into New Zealand. They can carry harmful pests and diseases.

You may need to declare any medicines, tobacco, alcohol, and 10,000 New Zealand dollars cash and over, or equivalent.

If you’re unsure about what you can and can’t bring into New Zealand, check out the online tool.

It’s okay to get someone to help you complete your digital declaration. Or you can fill in a paper declaration form on arrival.

You do not need to fill in a paper form if you have done a digital declaration.

Once you start your digital declaration, you will get an email with a reference number. You can use this to make any changes up until you reach passport control in New Zealand.

You will need to resubmit your declaration if you make any changes to it.

You do not need to print anything out. Your New Zealand Traveller Declaration will automatically be checked when your passport is scanned at the eGate or by a border officer.

Go to TravellerDeclaration.govt.nz for more information or to start filling in your digital declaration.

Support and resources in other languages .

Last updated: 12th March 2024

If You Seek

Across our incredible country, you can find everything from untamed wilderness to rich culture. There's more to find in Aotearoa New Zealand.

Must do New Zealand experiences

Explore more things to do in New Zealand >

Find things to do

Start planning your new zealand holiday, travel advice and safety, visas and entry requirements long-arrow-right.

Learn more about the available visa options and entry requirements into New Zealand.

COVID-19 travel safety information long-arrow-right

Find out more about New Zealand's COVID-19 travel safety and information.

Flights to New Zealand long-arrow-right

Find more information on finding flights to New Zealand.

Travelling around New Zealand

Driving long-arrow-right.

Get familiar with driving in New Zealand.

Public transport long-arrow-right

Find out how to get around without hiring a vehicle.

Accommodation long-arrow-right

Explore different accommodation options.

Domestic flights long-arrow-right

Flights are easy to catch and are no longer than two hours.

• Share on Facebook
• Share by email

Cookies on GOV.UK

We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.

We also use cookies set by other sites to help us deliver content from their services.

You have accepted additional cookies. You can change your cookie settings at any time.

You have rejected additional cookies. You can change your cookie settings at any time.

• Passports, travel and living abroad
• Travel abroad
• Foreign travel advice

New Zealand

Warnings and insurance.

This travel advice page covers New Zealand. See separate travel advice for Cook Islands, Tokelau and Niue .

The Foreign, Commonwealth & Development Office ( FCDO ) provides advice about risks of travel to help British nationals make informed decisions. Find out more about FCDO travel advice .

Before you travel

No travel can be guaranteed safe. Read all the advice in this guide as well as support for British nationals abroad which includes:

• advice on preparing for travel abroad and reducing risks
• information for women, LGBT+ and disabled travellers

Follow and contact FCDO travel on Twitter , Facebook and Instagram . You can also sign up to get email notifications when this advice is updated.

Travel insurance

If you choose to travel, research your destinations and get appropriate travel insurance . Insurance should cover your itinerary, planned activities and expenses in an emergency.

Related content

Is this page useful.

• Yes this page is useful
• No this page is not useful

Help us improve GOV.UK

Don’t include personal or financial information like your National Insurance number or credit card details.

To help us improve GOV.UK, we’d like to know more about your visit today. We’ll send you a link to a feedback form. It will take only 2 minutes to fill in. Don’t worry we won’t send you spam or share your email address with anyone.

Search Smartraveller

New Zealand

Latest update.

Exercise normal safety precautions in New Zealand.

New Zealand (PDF 764.52 KB)

Pacific (PDF 1.22 MB)

Local emergency contacts

Fire and rescue services, medical emergencies.

Call 111 or contact the nearest police station.

Call 105 or go online for Police non-emergencies.

Advice levels

• Crime rates are similar to those in Australia. Thieves often target vehicles. Don't leave valuables in your car or campervan.
• Earthquakes are a constant risk. Large, damaging quakes can happen at any time. Know what to do during and after an earthquake.
• All of New Zealand's coastline is at risk of a tsunami. Know the tsunami warning signs and move to high ground immediately. Don't wait for official alerts.
• New Zealand has several active volcanoes. Volcanic alert levels may rise quickly. You may be ordered to evacuate at short notice. Stay informed and follow the advice of local authorities. 
• Weather conditions can change quickly. Severe weather could leave you stranded or injured, especially in an isolated area. If you're climbing, hiking or in a remote area, register your trip with the Department of Conservation. Carry a personal locator beacon.

Full travel advice:  Safety

• Make sure your vaccinations are up to date before you travel.

Medical facilities and services are of a similar standard to those in Australia.

• New Zealand and Australia have a reciprocal healthcare agreement. This lets Australians access public medical facilities and care. However, there are some things it doesn't cover. Ensure you get comprehensive travel insurance.

Full travel advice:  Health

• Don't use or carry illegal drugs. Penalties may include fines and prison sentences, including for small amounts.
• Carry approved identification if you want to purchase alcohol or enter licensed premises. Approved ID includes your passport, a New Zealand driver's licence, an existing Hospitality NZ 18+ Card, or a Kiwi Access Card. An Australian driver's licence is not an approved form of ID under the NZ Sale and Supply of Alcohol Regulations.

Full travel advice:  Local laws

You must complete a New Zealand Traveller Declaration Form (NZTD) before passport control on arrival. You need to answer questions about your trip and what you’re bringing into the country. You can complete it  online  or by using the NZTD app, there's no cost. 

• Most Australian citizens don't need a visa to enter unless you have a criminal record or if you've been deported from any country. Entry and exit conditions can change at short notice. You can contact the nearest New Zealand embassy or consulate for the latest details.
• Before you travel, check Immigration New Zealand's website for current entry restrictions and requirements.

Full travel advice:  Travel

Local contacts

• The  Consular Services Charter  details what the Australian Government can and can't do to help you overseas.
• To stay up to date with local information, follow the High Commission’s social media accounts.

For consular help, contact the  Australian High Commission in Wellington , or the Australian Consulate-General in Auckland.

Full travel advice:  Local contacts

Full advice

Petty crime.

Crime rates in New Zealand are similar to those in Australia.

Thieves often target valuables left in cars and campervans.

Kidnapping can happen anywhere, anytime, including in destinations that are typically at lower risk. 

The Australian Government's longstanding policy is that it doesn't make payments or concessions to kidnappers.

More information:

Cyber security 

You may be at risk of cyber-based threats during overseas travel to any country. Digital identity theft is a growing concern. Your devices and personal data can be compromised, especially if you’re connecting to Wi-Fi, using or connecting to shared or public computers, or to Bluetooth.

Social media can also be risky in destinations where there are social or political tensions, or laws that may seem unreasonable by Australian standards.

• Cyber security when travelling overseas

Civil unrest and political tension

Demonstrations and protests.

Protests are generally peaceful. However, public protests and events that draw large groups of people can turn violent.

Follow the advice of local authorities.

• Demonstrations and civil unrest

Terrorism is a threat worldwide.

• New Zealand police
• New Zealand Security Intelligence Service

Climate and natural disasters

New Zealand experiences  natural disasters  and  severe weather , including:

• earthquakes
• volcanic activity
• flash flooding

To protect yourself in a natural disaster:

• secure your passport in a safe, waterproof place
• follow the advice of local authorities
• keep in contact with friends and family

Monitor local media and other sources, including:

• Ministry of Civil Defence and Emergency Management
• Global Disaster Alert and Coordination System
• GetReady website  (New Zealand government)

Earthquakes

Earthquakes  are a constant risk in New Zealand.

Most quakes are too small or deep in the earth to feel. However, about 150 to 200 quakes are big enough to feel each year.

Large, damaging earthquakes have occurred and could happen again at any time. Aftershocks can continue for days or weeks.

When an earthquake happens, you're advised to drop, cover and hold. If an earthquake is long or strong, and you're near the coast or large body of water, you should go to higher ground immediately.

If you're indoors during an earthquake:

• move no more than a few steps to a heavy, solid object you can get underneath, and hold onto it
• don't try to run outside
• stay indoors until the shaking stops
• stay away from windows, chimneys, and shelves with heavy objects

If you're in bed:

• hold onto the bed and stay where you are
• protect your head and body with a pillow and blankets

If you're outdoors:

• move to the nearest clear spot
• keep away from buildings, trees, and power lines
• drop to the ground

If you're in a car:

• drive to a clear place away from buildings, trees, and power lines
• stay in the car with your seatbelt on until the shaking stops

If you're in a lift:

• stop at the nearest floor and get out

After the earthquake finishes:

• be aware of possible tsunami risks (see below)
• prepare for travel delays
• reconfirm your travel arrangements
• check your accommodation with travel agents and tour operators

Because of the region's earthquake risk, tsunamis could happen.

All of New Zealand's coastline is at risk of a tsunami. New Zealand is a member of the Pacific Tsunami Warning System.

The National Emergency Management Agency manages the National Tsunami Advisory and Warning Plan and issues tsunami alerts on its website. These are also broadcast by New Zealand media.

A tsunami could arrive within minutes. There may not be time for an official warning.

Move immediately to high ground, or as far inland as possible, if you're near the coast and you:

• feel a strong earthquake that makes it hard to stand up
• feel a weak, rolling earthquake that lasts a minute or more
• see a sudden rise or fall in sea level
• hear loud and unusual noises from the sea

Don't wait for official warnings.

Walk or bike if possible because of potential road congestion.

New Zealand's active volcanoes can erupt at any time. Volcanic alert levels may rise quickly. You may be ordered to evacuate at short notice.

If there's volcanic activity:

• follow the instructions and advice of local authorities
• follow evacuation orders
• take official warnings seriously

If you plan to visit active volcanoes or surrounding areas:

• monitor the  GeoNet  website
• get local advice first

Visit  GeoNet  for information about volcanic activity at:

• Mt Tongariro
• White Island
• other active volcanic sites

Severe weather

Weather conditions can change quickly. Severe weather can occur.

Creeks and rivers can experience  flash flooding  after heavy rains.

Rapid weather changes could leave you stranded or injured, particularly if you're in a remote area.

Monitor weather conditions, forecasts and warnings from  Metservice .

Take extra care if you're climbing, hiking or in a remote area.

Parts of New Zealand experience  bushfires  in hot, dry conditions.

If there's a bushfire, follow local advice.

Adventure activities

Most people enjoy adventure activities safely in New Zealand. However, these activities carry risks.

Several serious accidents involving Australians and other travellers have occurred. People have died.

Some operators have been found to be negligent.

Safety standards can differ both between individual operators, and from standards in Australia.

If you plan to do an adventure activity:

• be aware of the risks of individual or group activities
• check the safety standards of operators
• check to see if operators meet industry standards

Safety risks can increase in severe weather and remote areas.

Before you do any adventure activities :

• make sure your  travel insurance  covers your planned activities
• understand what your travel and other insurance doesn't cover
• only book with operators with appropriate safety equipment and practices
• always use the safety equipment, even if others don't

If you're trekking or travelling in a remote area:

• get updates on local weather from the  Department of Conservation
• check conditions with the local DOC visitor centre
• register your trip with a DOC visitor centre
• tell your family and friends your plans
• carry a personal locator beacon
• avoid creeks and rivers after heavy rains

You can hire personal locator beacons throughout New Zealand.

When you return from a hike, check in with:

• the DOC visitor centre
• your family and friends
• anyone else who knew your plans
• AdventureSmart
• Mountain Safety Council

Travel insurance

Get comprehensive  travel insurance  before you leave. 

Your policy must cover all overseas medical costs, including medical evacuation. The Australian Government won't pay for these costs.

If you can't afford travel insurance, you can't afford to travel. This applies to everyone, no matter how healthy and fit you are.

If you're not insured, you may have to pay many thousands of dollars up-front for medical care.

• what activities and care your policy covers
• that your insurance covers you for the whole time you'll be away (including if stopovers on the way to your destination are covered) 

Physical and mental health

Consider your physical and mental health before you travel, especially if you have an existing medical condition. 

See your doctor or travel clinic to:

• have a basic health check-up
• ask if your travel plans may affect your health
• plan any vaccinations you need

Do this at least 8 weeks before you leave.

If you need counselling services in New Zealand, contact:

• Lifeline – 0800 543 354 or free text HELP (4357)
• Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)
• Healthline – 0800 611 116
• Samaritans – 0800 726 666
• General health advice
• Healthy holiday tips  (Healthdirect Australia)

Not all medication available over the counter or by prescription in Australia is available in other countries. Some may even be considered illegal or a controlled substance, even if prescribed by an Australian doctor.

If you plan to take medication, check if it's legal in New Zealand. Take enough legal medication for your trip.

Carry a copy of your prescription or a letter from your doctor stating:

• what the medication is
• your required dosage
• that it's for personal use
• New Zealand Customs Service
• Medicare Australia

Health risks

Health risks are broadly similar to those in Australia.

Medical care

Medical facilities, reciprocal health care.

New Zealand and Australia have a  reciprocal health care agreement . This lets Australians access public medical facilities and care.

It doesn't:

• include ongoing treatment of existing health conditions
• cover extra accommodation costs or flights for family members
• cover flights to Australia
• replace the need for travel insurance.

To access services under the agreement:

• show your current Australian passport or evidence of permanent residency
• show your valid Medicare card.
• New Zealand Ministry of Health
• Reciprocal health care agreement (Services Australia)

Accident Compensation Corporation

If you're injured in an accident, the  Accident Compensation Corporation (ACC)  covers the costs of hospital treatment.

The cover provided by ACC:

• offers injury cover on a 'no-fault' basis — this means accident victims don’t have a legal right to sue a third party
• ends once you've left New Zealand
• doesn't replace your need for  travel insurance .

You're subject to all local laws and penalties, including those that may appear harsh by Australian standards. Research local laws before travelling.

If you're arrested or jailed, the Australian Government will do what it can to help you under our  Consular Services Charter . But we can't get you out of trouble or out of jail.

Penalties for possessing and using drugs may include fines and prison sentences.

• Carrying or using drugs

Alcohol laws

You'll need photo ID to buy alcohol or enter licensed premises.

You can't use your Australian driver's licence.

Approved IDs include:

• current passport
• current New Zealand driver's licence
• Kiwi Access Card
• Approved ID

Quarantine regulations

New Zealand has strict biosecurity rules.

If you don't declare items for quarantine, you'll get an instant fine.

If you make a false statement, you'll face heavy fines and prison sentences.

Customs requirements 

When you arrive, customs officers may check electronic devices they suspect are being used in criminal activity. Devices may include:

• mobile phones
• portable tablets
• hard drives
• digital cameras

Australian laws

Some Australian criminal laws still apply when you're overseas. If you break these laws, you may face prosecution in Australia.

• Staying within the law and respecting customs

Dual citizenship

New Zealand recognises dual nationality.

If you're an Australian-New Zealand dual citizen, use your  Australian passport  to enter and leave Australia.

• Dual nationals

Visas and border measures

Every country or territory decides who can enter or exit through its borders. Make sure you meet all entry and exit conditions. Contact  NZ Immigration  for details about visas, currency, customs and quarantine rules. If you don't meet the conditions, the Australian Government can't help you.

Visa conditions 

Most Australian citizens don’t need a visa to enter unless you have a criminal record or if you've been deported from any country.

Australian permanent residents need to apply online for a New Zealand Electronic Travel Authority (NZeTA) to enter New Zealand. Australian citizens are exempt from this rule.

For more information refer to the NZ Government Immigration website .

If you've been:

• convicted of any crimes, or
• deported from any country

Contact a  New Zealand Visa Application Centre  for advice well before you travel.

New Zealand Visa Application Centre

Level 6 66 Hunter Street Sydney NSW 2000

Phone: +61 2 8278 4529 or 1800 388 718 Website:  www.immigration.govt.nz Email:  [email protected]

Border measures

If you are a New Zealand visa or NZeTA holder you still need to complete an NZTD.

For more information see the  NZTD website . 

Maritime border

New Zealand's maritime border is open to all vessels, including foreign flagged vessels, cruise ships, recreational vessels (such as yachts and small craft) and specialist vessels used in research and exploration. 

For more information see the  New Zealand Customs Service – Travelling to New Zealand webpage . 

• Travelling to New Zealand  (New Zealand Government)
• Information for visa holders  (New Zealand Immigration)

Some countries won't let you enter unless your passport is valid for 6 months after you plan to leave that country. This can apply even if you're just transiting or stopping over.

New Zealand Immigration requires you to have 3 months of validity on your passport after the date you plan to leave. If you're planning to travel to another destination after leaving New Zealand, you may need more than 3 months validity on your passport after your departure date.

Some foreign governments and airlines apply the rule inconsistently. Travellers can receive conflicting advice from different sources.

You can end up stranded if your passport is not valid for more than 6 months.

The Australian Government does not set these rules. Check your passport's expiry date before you travel. If you're not sure it'll be valid for long enough, consider getting  a new passport .

• NZ Immigration

Lost or stolen passport

Your passport is a valuable document. It's attractive to people who may try to use your identity to commit crimes.

Some people may try to trick you into giving them your passport. Always keep it in a safe place.

If your passport is lost or stolen, tell the Australian Government as soon as possible:

• In Australia, contact the  Australian Passport Information Service .
• If you're overseas, contact the nearest  Australian embassy or consulate .

Passport with ‘X’ gender identifier 

Although Australian passports comply with international standards for sex and gender, we can't guarantee that a passport showing 'X' in the sex field will be accepted for entry or transit by another country. 

New Zealand Immigration recognises gender 'X' on passports. If in doubt, contact the nearest  embassy, high commission or consulate of your destination  before you arrive at the border to confirm if authorities will accept passports with 'X' gender markers.

More information: 

• LGBTQIA+ travellers

The local currency is the New Zealand Dollar ($NZ).

Declare all amounts over $NZ10,000 or equivalent on arrival and departure. This covers all forms of currency, not only cash.

ATM availability is similar to Australia.

You can use debit or credit cards in most places as you would in Australia.

Contact your bank to let them know you'll use your cards overseas.

Local travel

Driving permit.

You can drive for up to 12 months with your Australian driver's licence.

After that, you'll need to get a local licence.

• Driver licences

Road travel

Ice, snow, fog, high winds and roaming animals can cause hazardous conditions. Heavy rain can cause landslides across roads.

Outside major cities, there aren't many motorways. Overtaking opportunities are limited.

Prepare for longer travel times than in Australia.

Railway crossings don't always have barriers, particularly in country areas.

If you're driving in mountain areas or to ski fields, be aware that roads:

• are often narrow and unpaved
• may not have safety barriers
• may require you to use snow chains
• may only be accessible by 4WD

It’s illegal to use a mobile phone while driving, but there is an exemption for 111 calls in genuine emergencies. Hands-free devices and 2-way radio are permitted.

If you plan to drive in New Zealand:

• learn the  local road rules  before driving
• be careful if there's ice, snow, fog or high winds
• check for road closures and warnings with the  New Zealand Transport Agency
• equip yourself for current and possible weather conditions
• Driving or riding
• Driving in New Zealand

Motorcycles

Make sure your travel insurance covers using a motorbike, quad bike or similar vehicle.

Always wear a helmet.

Taxis and rideshares are generally reliable. The standards are similar to Australia.

The  New Zealand Transport Authority  regulates taxis and rideshare apps.

Public transport

Buses, trains and ferries operate throughout New Zealand. State-run services are also regulated by the New Zealand Transport Authority.

Take care of your belongings on public transport.

• Transport and getting around safely

Several international cruise lines stopover in New Zealand. 

• Going on a cruise

DFAT doesn't provide information on the safety of individual commercial airlines or flight paths.

Check  New Zealand's air safety profile  with the Aviation Safety Network.

Emergencies

Depending on what you need, contact your:

• family and friends
• travel agent
• insurance provider

Always get a police report when you report a crime.

Your insurer should have a 24-hour emergency number.

Consular contacts

Read the  Consular Services Charter  for what the Australian Government can and can't do to help you overseas.

Australian High Commission, Wellington

72-76 Hobson Street Thorndon Wellington, New Zealand

Phone: +64 4 473 6411 Fax: +64 4 498 7103 Website:  newzealand.highcommission.gov.au Facebook:  Australia in New Zealand Twitter:  @AusHCNZ

Australian Consulate-General

Level 7, HSBC Tower  186-194 Quay Street Auckland City, New Zealand

Phone: +64 9 921 8800 Fax: +64 9 921 8820

Check the High Commission website for details about opening hours and any temporary closures.

24-hour Consular Emergency Centre

In a consular emergency, if you can't contact an embassy, call the 24-hour Consular Emergency Centre on:

• +61 2 6261 3305 from overseas
• 1300 555 135 in Australia

Travelling to New Zealand?

Sign up to get the latest travel advice updates..

Be the first to know official government advice when travelling.

Flight attendant warns against gross plane habits

Share this article

Don't be the pee-smelling passenger on the plane and ditch the socks when going to the toilet. Photo / 123rf

Better take note of these bad habits — if you don’t want to be the ‘annoying’ passenger on your next flight

Flying is one of the most magical experiences for every travel buff . Truly, every human should experience the thrill of looking out the plane window and gaining a unique perspective of the world from 30,000 feet above. However, amidst the excitement of travel , it’s easy to forget the importance of proper plane etiquette .

Read more: Former flight attendant’s five hygiene tips to follow while travelling

For many, flight attendants are the unsung heroes who make your flying experience even better; yet, they often have to deal with challenging and, at times, downright gross passengers.

In a recent TikTok video, flight attendant Cher (@CherDallas) revealed some of the most disturbing passenger behaviours she’s encountered during her five years on the job. If you don’t want to be the annoying neighbour on your next flight, then better take note of these (bad) habits.

@cherdallas but i love it bc my job would be so boring if not #flightattendantlife #falife✈️ #airplanetiktok #crazyairplanelady #flightattendant #airplanemode #flightattendantlifestyle #planespotter #stewardess #weird #weirdpeople ♬ Funny Song - Funny Song Studio & Sounds Reel

One of the grossest habits that flight attendants can’t stomach is when passengers go to the toilet without shoes, and worse, still wearing socks, leaving them with “soggy, pee-covered socks” for the duration of the flight.

Cher said she would encounter sock-enthusiast passengers like this at least once a week, and they did stink up the cabin .

The video has sparked a mix of reactions from viewers, with many expressing disgust and disbelief. One commenter said it grossed them out so much, they had to stop eating their lunch. Another viewer sarcastically joked that they liked it when people went into the lavatory with socks on because it soaked up the water on the floor, leaving it dry for them.

Apart from the stinky-socks situation, Cher mentioned other bad passenger habits such as people ignoring her greetings or compliments, which she finds disrespectful.

“I’ll stand there and give somebody a full-on compliment like, ‘Hi hello, how are you, I love your top’, and they will look at me dead in the face, turn and walk down the aisle and not say a single word.”

But, despite this, Cher sympathises because she knows some passengers may find flying overwhelming and that’s why they unwittingly ignore greetings or compliments.

However, she strongly disapproves of passengers taking photos of her while she’s working, especially when they purposely include her in the shot.

“They’ll literally take their phone and have me doing my job over their shoulder,” she explains, noting this goes beyond just capturing the excitement of being on a plane . Despite politely trying to avoid being in these photos, Cher often finds herself unintentionally included, captured from unflattering angles.

Lastly, Cher admits passengers who linger in the galley alert her because it can sometimes indicate they’re planning to help themselves to the trolley.

“If you feel like your flight attendants are giving you side eye for your yoga routine in the galley when we’re not there, it’s just because we’ve seen people go back there to fix themselves a little beverage,” she says.

Despite these challenges, Cher maintains her love for her job and passengers, expressing gratitude for the interesting stories they provide.

“We love y’all, and you guys give me really good stories to tell. I love it because my job would be so boring if not.”

Latest from Travel

Inside the luxury safari of a diamond billionaire

How the super rich safari in South Africa.

Michelin Guide reveals first Key Hotels under new rating system

Barcelona's crafty but very clever way to curb mass tourism

France's best chateaux stays from as little as $160

‘Dark delights’ of Great Barrier Island

Airlines must cough up cancellation cash and can no longer hide fees under new federal rule

A federal rule announced Wednesday will require airlines to quickly give cash refunds — without lengthy arguments — to passengers whose flights have been canceled or seriously delayed, the Biden administration said.

“Passengers deserve to get their money back when an airline owes them — without headaches or haggling,” Transportation Secretary Pete Buttigieg said in a statement.

The rule from the Transportation Department says passengers who decline other reimbursement like travel credits are to get cash refunds.

It applies when a flight is canceled or has a “significant change,” the administration said.A “significant change” includes when departure or arrival times are three or more hours different from the scheduled times for domestic flights or six hours for international flights, and when the airport is changed or connections are added, it said.

Passengers are also to get refunds when their baggage is 12 hours late in delivery for domestic flights.

The new rule comes after promises to hold airlines accountable after major disruptions that made travel hell for passengers, including the 2022 Southwest Airlines meltdown , which resulted in almost 17,000 significantly delayed or canceled flights and a missing baggage nightmare.

The Transportation Department said that the new rule means refunds are automatic and that "airlines must automatically issue refunds without passengers having to explicitly request them or jump through hoops."

Also announced Wednesday was a rule requiring airlines to more clearly disclose so-called junk fees upfront, such as surprise baggage or other fees, the department said.

It said that rule is expected to save fliers around $500 million a year.

The surprise fees are used so tickets look cheaper than they really are, and then fliers get the unwelcome surprise of fees on checked bags, carry-on bags or reservation changes — or even discounts that are advertised but apply to only part of the ticket price, officials said.

Airlines will also have to tell fliers clearly that their seats are guaranteed and that they don't have to pay extra to ensure they have seats for flights, according to the Transportation Department.

Airlines for America, an industry trade group, said that its member airlines “offer transparency and vast choice to consumers from first search to touchdown” and that they do offer cash refunds.

The 11 largest U.S. airlines returned $10.9 billion in cash refunds last year, an increase over $7.5 billion in 2019 but slightly down from $11.2 billion in 2022, the group said.

“U.S. airlines are providing more options and better services while ticket prices, including ancillary revenues, are at historic lows,” Airlines for America said.

Left out of the federal changes announced Wednesday are those involving "family seating fees," but the Transportation Department said in a statement that "DOT is planning to propose a separate rule that bans airlines from charging these junk fees."

Travelers have complained to the Transportation Department that children weren’t seated next to accompanying adults, including in some cases young children, department officials said last year.

Fees on bags specifically have made up an increasing amount of airline revenues, the Transportation Department said Wednesday in announcing the new rules.

A Transportation Department analysis found that airline revenue from baggage fees increased 30% from 2018 to 2022, while operating revenue — which is from the flights themselves — increased by only half that amount, the department said.

Jay Blackman is an NBC News producer covering such areas as transportation, space, medical and consumer issues.

Phil Helsel is a reporter for NBC News.