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Getting travel refunds at a glance

Air travel cancellations, hotel cancellations, car rental cancellations, vacation rental cancellations, canceling a flight, hotel or rental car: now what.

If your airline cancels or makes major changes to your flight — no matter the reason — you are eligible for a full refund under Department of Transportation regulations . So why do so many passengers end up with a voucher instead?

Airlines often try to skirt regulations by giving passengers the option to accept a modified itinerary, even if the changes are major. But for casual travelers who've found themselves entrenched in the confusing world of refunds and who are expecting to receive cash for cancellations, many travelers might be surprised to receive vouchers instead.

Whether it's airlines, hotels or rental cars, here's what you need to know about travel refunds and when you're entitled to one, as well as how to receive and use vouchers if you otherwise can't get a cash refund:

Although specific refund and voucher policies vary from situation to situation and airline to airline, some consistencies (and federal regulations) allow for a few broad generalizations. Here's the quick glance at what you're entitled to, based on type of travel:

Air travel canceled by the customer more than 24 hours after booking will usually be compensated in the form of flight vouchers, which must be used within a certain period of time. Customers who book a more expensive "refundable" fare may be able to get a cash refund.

Air travel canceled by the airline is eligible for a full cash refund, though the airlines will often try to avoid this.

Hotel cancellations are often fully refundable if made more than 24 hours before check-in (except for prepaid/nonrefundable rates), but this varies by booking.

Car rental cancellations are almost always fully refundable, except for prepaid reservations.

Vacation rental (Airbnb, Vrbo) cancellations vary by property.

Now we'll break that down a bit deeper:

Air travel cancellation policies vary based on two factors: when the cancellation is made and who is doing the canceling.

Cancellations made within 24 hours

All flights starting in the U.S. that are canceled within 24 hours of booking are eligible for a full cash refund under Department of Transportation regulations . It doesn’t matter if you book directly through the airline or through a third party booking service: You are eligible for a refund to your original form of payment if your flight originates in the U.S. and you cancel it within 24 hours.

However, some airlines make the process of receiving these refunds cumbersome or confusing, sometimes suggesting you accept alternatives to the cash refund. If you are having trouble finding a way to get your cash back online, call the airline or travel booking service directly.

Cancellations made after 24 hours made by the traveler

If you want to cancel a flight more than 24 hours after booking, it is subject to the cancellation policy of that particular airline and fare:

Refundable fares are generally eligible for a full cash refund.

Some tickets, including many basic economy fares, simply cannot be canceled.

Some tickets can be canceled for a voucher refund, minus a cancellation fee.

Others can be canceled for free, but are available to travelers in the future as flight vouchers.

Now that most U.S. airlines have removed cancellation fees , the most common situation is the last one. You will be able to get a full refund for your nonrefundable flight, but not a cash refund. Instead, you’ll get a voucher or credit for future flights booked within a certain time frame. This isn't ideal, but it’s better than nothing. Just remember to use your voucher before it expires.

Cancellation made by the airline

If the airline cancels or makes major changes to your flight, for any reason, you are eligible for a full refund under Department of Transportation regulations . The definition of "major changes" isn't totally clear, but in general, any schedule change of more than 24 hours should be eligible for a full refund.

However, airlines will often try to skirt this regulation by giving passengers the option to accept a modified itinerary, even if the changes are major. Here’s an email from Singapore Airlines, with our highlight in red:

Because “accept” looks like a default option and the alternative is less prominent, a passenger may not be fully aware of their rights. Don’t fall for it: Always request a refund if the proposed changes aren't ideal.

Also note that sometimes airlines owe you money for delays or cancellations (or at least other forms of compensation, such as meal and hotel vouchers).

And if your flight was canceled at the last-minute by the airline, you'll have to move fast to minimize disruption for the rest of your travels. Make these moves fast if your flight was canceled . And while this won't help you now, bookmark this for next time: NerdWallet's guide to how to book a flight that's less likely to get canceled .

Hotel cancellation policies are generally more straightforward than airline policies, though there are no federally enforced cancellation rules. Hotel bookings generally fall into two categories:

Fully refundable rates, which can generally be canceled within 24 hours of check-in for a full refund.

Prepaid, nonrefundable rates.

Most hotel brands offer flexible rates as the default, which are generally more expensive but either are refundable or don't require upfront payment, period. Often though, travelers prefer prepaid rates purely because they tend to be cheaper. Before booking, consider how likely it is that your travel plans might change. Saving a couple bucks on the prepaid rate might not be worth it in the end if you had to cancel and now can't get your money back.

You should be able to see the terms of the cancellation policy for your booking during checkout. Read and understand them before committing.

One more reason why hotels tend to be more generous than airlines. Unlike airfare, the value of canceled flexible hotel bookings usually isn't offered in the form of credits or vouchers, but as a direct refund of the deposit amount to your credit card .

This one’s easy: Unless you specifically book a prepaid rate for a car rental reservation, you should be able to change, cancel or modify it without incurring a fee. The rules for cancellations on prepaid rates vary among companies and reservations, but they are often more flexible than nonrefundable airfare — and even more flexible than hotel bookings.

Vacation rental brands like Airbnb and Vrbo take a slightly different approach: They offer a range of cancellation policies, from extremely flexible to nonrefundable, and let the hosts (property owners) choose from these policies.

So when booking, look for the specific policy on each property. Here’s an example of Airbnb’s flexible policy:

Refunds from cancellations should come directly to your card — no credits or vouchers are involved.

» Learn more: Cancel For Any Reason (CFAR) travel insurance explained

Canceling travel is never a fun experience, but it can be made all the more challenging when confronted with a host of different rules and conditions for each type of booking. Thankfully, most hotel cancellation policies are fairly straightforward: You can either cancel your booking or you can’t, and you’ll get a cash refund if you do.

However, airline cancellations are a world unto themselves and require a bit more patience and understanding. In general, you won’t get a cash refund unless you cancel within 24 hours of booking, cancel a refundable fare or have the booking canceled by the airline.

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Trip Cancellation & Travel Insurance

Is trip cancellation insurance worth it? The answer is almost always yes, especially if your resort, hotel, or  airline has a strict cancellation policy. Trip cancellation benefits are also a must-have if you’re going on a cruise, as most cruise lines won’t refund any money if you must cancel your trip at the last minute.

Allianz Travel Insurance plans can reimburse you for lost trip expenses if you must cancel your trip for one of the covered reasons named in your plan. The Cancel Anytime upgrade , available with certain plans, reimburses 80% of your prepaid, non-refundable trip costs if you cancel your trip for almost any unforeseeable reason your plan does not already cover.

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Explore > Company > News > Expedia quick guide to canceling a flight or hotel

Expedia quick guide to canceling a flight or hotel

If you’re looking to cancel an upcoming trip due to COVID-19, we understand and are here to help. Knowing your options and the right steps can sometimes require reading a lot of fine print, so we’ve taken the guesswork out of it and created a quick guide that tackles some of the most common questions customers have when canceling their flight or hotel on Expedia.

Use the flowcharts below to find out what options and resources will be the most applicable to your specific travel plans.

More Customer Resources

For the most up-to-date traveler advisories and information on cancellations and refunds from Expedia, visit the customer service portal.

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For answers to some of the most asked COVID-19 traveler questions including steps you should take to plan future trips, visit the Expedia FAQ page.

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Changes and Cancellations

Can I cancel my ticket if I have bought it from a low-cost airline?

Can I cancel my trip without cancellation protection?

Can I change my flight or change the name/person once I have bought a ticket from a low-cost airline?

Can I change my flight tickets with the airline if I have a Flexible Ticket?

Can I change the name on my ticket?

Can I rebook my flight, hotel or rental car?

Can I receive a refund for my open ticket/voucher?

Canceling a hotel?

Canceling a rental car?

Do I have to rebook all passengers in my booking or can I rebook only one passenger?

Do you need help with your rebooking?

Does it cost anything to rebook my flights when I have the Flexible ticket service?

For how long can my voucher or open ticket be used?

For US customers. Does the 24 hours cancellation rule apply if I booked with an online travel agency?

How can I contact you?

How do I cancel my trip if I have cancellation protection?

How do I make sure my flight time is current?

How do I rebook my tickets when I have the Flexible Ticket service?

How does the refund process work?

I have received an email with a Voucher Code from you, what should I do now?

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If you have informed me that I will receive a refund, how will this work?

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Want to cancel your flight?

What is the Service Fee?

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Why do I have to contact the airline for a refund? (Low-cost carrier booking)

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Cancel or Refund Your Flight

In-page links.

• Cancel A Non-Refundable Ticket , Go to footer note
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Cancel a Non-Refundable Ticket

How to cancel a non-refundable ticket.

• Ensure you cancel your ticket prior to departure (Tickets not changed or canceled prior to departure will have no remaining value)
• Find Your Trip or Log In and go to My Trips
• Select the trip you need to cancel
• Select the ‘Need to Cancel?’ button
• Select ‘Start Flight Cancellation’ and follow the steps

No Cancellation Fee

Cancellation fees are not applicable for the following tickets:

• Delta Main Cabin and above tickets for travel within the U.S., Puerto Rico and USVI
• Delta Main Cabin and above tickets for travel originating from the United States, Canada or the Caribbean to anywhere in the world (including flights operated by joint venture and codeshare partners)
• Basic Economy tickets are excluded

Cancellation Fees

If your ticket is not included in the No Cancellation Fees policy above (for example, Basic Economy tickets or tickets originating in Central or South America), then cancellation fees apply and start at $99 depending on your itinerary (subject to change – the applicable fee is listed in the Fare Rules for your ticket), and you will receive the remaining value of your ticket (after deduction of the cancellation fee) as an eCredit.* The expiration date of your eCredit will depend on the terms of your original ticket and any applicable waivers.

*For tickets issued for travel originating in Korea, tickets will be refunded to the original form of payment after deducting the cancellation fee. Check your ticket along with the Baggage & Travel Fees page to view any fees that may apply to your Basic Economy ticket depending on your origin city and destination. An eCredit will not be issued if the cancellation fee exceeds the ticket value.

Cancel a Refundable Ticket

How to cancel a refundable ticket.

• Ensure you cancel your ticket prior to departure
• Select the flight you need to cancel
• Click on the ‘Need to Cancel?' button

Apply for a Refund for a Refundable Ticket

Visit My Trips to request a refund for an upcoming trip. Your ticket must be a refundable ticket, purchased with a credit card, cash or check. Your refund will be issued to your original payment method.

Cancel Your Trip Protection Plan

For a full refund of your premium, you must cancel within 15 days of your plan purchase (or as determined by your state of residence) and must not have filed a claim or departed on your trip. Premiums are non-refundable after this period.

Check Your Refund Status

If you’ve already submitted a refund request for an upcoming trip, you may check to see the status of your refund request.

Request a Refund or Reimbursement

If there is a flight cancellation or significant delay (>120 minutes), you will be rebooked on an alternative flight, or your ticket will be converted to an eCredit for future travel. However, in some instances, you may be eligible to request a refund* of any unused portion of your non-refundable ticket or for unused trip purchases if you choose not to travel. Please note that most tickets are nonrefundable and not all amenities are refundable; see their individual terms for details. Once submitted, we will do our best to process your request in a timely manner and update you on your refund eligibility.

If we have already canceled your flight, and you would like to request a refund to your original form of payment, please complete the Travel Disruption Refund Request form :

• If we have rebooked you on a new flight or your original flight was significantly delayed (>120 minutes) and you would like to cancel and request a refund, please do so within My Trips

Please note that we are unable to issue refunds for the following:

• Non-refundable tickets that have not experienced a flight cancellation or significant delay (> 120 minutes)
• Tickets purchased from third-party travel sites or agencies (please contact the agency first)
• Tickets already used for travel

Already submitted a refund request and would like to check the status of your case?

Check Refund Case Status

Reimbursements

If you incurred hotel, transportation and/or meal expenses due to a significant delay or cancellation that was within our control, please submit a reimbursement request.* Once submitted, we will review your request, determine eligibility and update you on the status.

Please note that we are unable to reimburse the following:

• Air traffic control delays
• Weather delays
• Prepaid expenses
• Hotel expenses for stays outside of the city of disruption
• Delayed baggage expenses
• Alternative transportation to your final destination
• Ticket costs for missed connections on other airlines
• Child or pet care
• Delta Sky Club® or other lounge fees

Request Reimbursement

Already submitted a reimbursement request and would like to check the status of your case?

Check Reimbursement Case Status

*Eligibility for refund and reimbursement requests through the Refund or Reimbursement Request form are limited to residents of the U.S. and Canada only, for flight disruptions caused by factors within Delta’s control. For residents of countries other than the U.S. and Canada, or for flights departing from an airport within the European Union, please submit requests through our Comment and Complaint form .

24-Hour Risk-Free Cancellation

24-hour risk-free cancellation process.

• Click the ‘Need to Cancel?' button
• Receive a full refund, which will be automatically issued to your original form of payment

Delta will process the refund of your ticket when canceled within 24 hours of purchase, however, some banks or credit card issuers may initiate a hold of funds on your credit or debit card. We encourage you to contact your card issuer for their specific policies.

Cancellation request must be made by midnight of the day after the eTicket is purchased or midnight of the departure date of the first flight, whichever comes first. Cancellation request must be made before travel commences for the first flight. Available only for eTickets purchased at the time of reservation through Delta ticket offices and airport ticket counters, Reservation Sales, or at delta.com.

If you wish to pay for your ticket with cash, you may make the reservation over the phone, which will guarantee the fare for 24 hours. Your ticket must be purchased at a Delta ticketing location by midnight of the following day, or your reservation will be canceled. Once purchased, these tickets will not be eligible for cancellation under the Risk-Free Cancellation policy.

Does not apply to travel agency tickets and bookings, paper tickets, or partially-flown reissued tickets. For SkyMiles Award Tickets, please call Delta Reservations to request cancellation.

For tickets purchased with Miles + Cash option, miles will be re-deposited, and cash will be returned in equivalent miles.

Miscellaneous: Cancellation request does not need to go through the same area in which the eTicket was purchased. For example, if you purchase via Reservations, you can cancel through delta.com.

Fares, offers and rules are subject to change without notice.

No Show Policy

Frequently asked questions.

• Credit/debit card purchases are typically processed within 7 business days and may take up to 2 billing cycles to appear on your statement
• Cash or check purchases are typically processed within 20 business days and will be refunded in the form of a check to the person named as the customer on the ticket

In some cases, you may be eligible for an eCredit instead of a refund depending on the extent of your delay. eCredits will automatically be added to your SkyMiles account and can be redeemed for a future Delta flight using your ticket number.

Note: International refunds may take longer due to local banking procedures.

You can check the refund status  online or if you have questions about the amount refunded you can call:

• 800-847-0578 within the U.S. and Canada
• 404-715-5417 within Atlanta, Georgia or outside of the U.S. and Canada

To request a refund for a refundable or unrestricted eTicket purchased with a credit card, call Delta Reservation Sales at 800-847-0578 within the U.S. or Canada. For all other countries, see worldwide reservations numbers to locate a number in your area.

You can submit your unused flight coupons/paper tickets by mail to the Delta Passenger Refunds Department at the following addresses:

Via U.S. Postal Service Delta Air Lines, Inc. Passenger Refunds P.O. Box 20537 Atlanta, GA 30320-2537

Via Courier Service Delta Air Lines, Inc. Passenger Refunds, 4th Floor 700 South Central Avenue Hapeville, GA 30354

Even if your ticket is not refundable, you might still be able to cancel your itinerary. You have one year from the ticket's original issue date to use the ticket, subject to any applicable waivers that may extend this expiration date reschedule your travel without losing the full value of the ticket (less any applicable change fees).

• For domestic travel, tickets must be reissued and travel completed within one year of the original ticket date, subject to any applicable waivers that may extend this expiration date.
• For international travel, tickets must be reissued to the same or another international destination, and travel must begin within one year of the original ticket date, subject to any applicable waivers that may extend this expiration date.

Exception: The death of the passenger, immediate family member, or traveling companion. In this case, you will be required to forward a copy of the death certificate to the Passenger Refunds Department mailing address.

Note: Customers who purchase Basic Economy (E booking class) will not be able to change or refund their ticket after the Risk-Free Cancellation period.

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No; we’ll only through check bags if all your tickets are in the same reservation and you are connecting to another American Airlines or one world ® flight.

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Yes, if you buy your ticket on / after February 20, 2024, you can save on your 1st checked bag fees on American Airlines marketed and operated flights for travel within and between the U.S., including Hawaii, Alaska, Puerto Rico and U.S. Virgin Islands.

You can only pay for bags online starting 24 hours and up to 2 hours before departure if you're flying within and between the U.S., including Hawaii, Alaska and select Caribbean cities.

You can't pay for bags online if you're waitlisted, standing by for another flight, or had a flight disruption and you haven’t confirmed your new flights.

You can pay for up to 3 checked bags per person on aa.com or in the app when you check in. We'll send an email confirmation with instructions on where to drop bags at the airport.

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Yes, when they travel on a military fare, but do not have the option to pay for bags online. If you’re not traveling on a military fare show your military ID at the check-in counter to receive free bags.

The standard bag refund policy would apply.

You must pay carry-on pet fees at the airport.

No. If you pay for your bags online the bag fees are non-refundable.

You can make changes to your flight based on the rules of your ticket. Checked bag fees will carry over to your new trip in most cases.

Checked bag fees you paid are non-refundable if you cancel your trip and if you buy or get an upgrade that includes free checked bags.

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Learn how to request a refund or receipt

You have up to 24 hours from the time you first buy your ticket for a refund if you booked at least 2 days prior to departure. The 24-hour refund policy applies to all ticket types, but you have to cancel the trip to get a refund.* Reservations booked as part of group block do not qualify for the 24 hour refund.

Refunds will be issued in full amounts, less:

• Sale-imposed non-refundable taxes
• Service charge for booking through Reservations

*If you bought your ticket through a travel agency or another booking source, contact them for a refund.

If you bought your American Airlines ticket directly from us, you can request a refund online. We'll process your refund back to the original credit card within 7 days (it should appear on your statement in 1-2 billing cycles). For cash and check purchases, we’ll process your refund within 20 days after receiving a complete refund request.

Keep in mind, refund requests must be submitted while your ticket is valid – 1 year from the original ticket date. We will not process refunds on expired tickets.

If you bought your ticket from a travel agent or a website like Expedia, please contact the agent or travel site directly.

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We do not refund cash for non-refundable tickets.

We will refund a non-refundable ticket to the original form of payment if:

• You cancel within 24 hours from the time you first buy your ticket*
• There is a schedule change of more than 4 hours and you decide not to travel
• There is a schedule change of 90 minutes or more within 72 hours of your scheduled departure time and you decide not to travel
• There is death of the passenger / traveling companion
• Military orders / change in duty

Refunds will be made to the original form of payment. Supporting documents may be required.

You may be entitled to a refund of some taxes included in the price of your ticket:

• Upon written request, taxes or fees not imposed by the airline that are specific to destinations can be refunded
• Taxes or fees won't be refunded if American has an obligation to pay regardless of travel
• Refundable taxes and fees will be refunded to the original form of payment

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*Must be booked at least 2 days before departure.

If you're an AAdvantage ® member and canceled your flight on or after January 17, 2024, you can receive a travel credit, minus a Basic Economy cancellation fee. To qualify, your AAdvantage ® number must be in your reservation and your trip must be:

• Booked in the U.S. directly through American
• Traveled wholly within the 50 U.S. states
• On American Airlines marketed and operated flights
• Canceled on aa.com or in the American app before your first flight departs

If you cancel a trip that has already begun, the ticket loses any remaining value and cannot be used for future travel.

Ticketing and other fees

Yes, you can apply the unused value of your ticket towards future travel on American, depending on the fare rules.

• If you cancel your trip on aa.com before departure, we will cancel your ticket and issue a Trip Credit. Your Trip Credit will be valid until the date listed on the credit.
• If you cancel your trip through any other channel, we will cancel your ticket and issue a Flight Credit. When using your Flight Credit travel must begin within 1 year from the date your ticket was first issued. You may be charged a change fee and any difference in ticket price.

Keep in mind, you must cancel your original ticket before the first flight departs, or the ticket will lose any remaining value and cannot be used for future travel.

Travel credit terms and conditions

If the product or service you paid for was provided on an alternate flight, no refund will be provided.

However, these products and services are eligible for a refund if you’re unable to use them:

• Bag fees (refund does not apply to bags bought online)
• Priority boarding
• Same-day flight change or standby
• Refund support Opens another site in a new window that may not meet accessibility guidelines

You can request a receipt for most tickets booked in the past 9 months. Simply enter the 13-digit ticket number and the passenger last name.

Request a receipt Opens another site in a new window that may not meet accessibility guidelines

It may take up to 72 hours or more for your transaction to appear. Be sure to verify the requested information including your date of purchase, last four digits of the credit card, and last name.

Get a receipt for onboard purchases

Need more help? Contact us.

• Contact American Customer Service
• Contact Refunds

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How to change or cancel an Allegiant Air flight

Booking a flight on discount carriers can save you a lot of money. But, before booking with Allegiant Air , you should understand the Allegiant cancellation policy.

Despite other airlines virtually eliminating change and cancellation fees during the pandemic , Allegiant still has very restrictive policies. Here's some helpful information to help avoid unnecessary fees.

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Allegiant refund policy

Since all of Allegiant's flights take off or arrive at an airport in the United States, the airline must offer you a full refund if you cancel within 24 hours of booking and it's more than seven days before your departure.

But, outside of that, Allegiant policy does not allow for any refunds.

Related: 6 ways to improve your low-cost flight experience

Allegiant cancellation policy

You can still recover some value if you need to cancel an Allegiant flight, though. Based on the Allegiant Air cancellation policy, customers who cancel an Allegiant flight can receive a voucher to use toward a future flight. However, you must cancel more than seven days before departure and pay a fee to obtain a voucher.

Flights are normally subject to a $75 fee per segment (not per passenger) to make changes or cancellations. However, Allegiant has temporarily decreased this fee to $25 per segment due to the COVID-19 pandemic.

Even so, you'll still incur two cancellation fees to cancel a round-trip flight on Allegiant. And the voucher you receive is only valid for travel for up to one year from your original booking date.

Related: Allegiant announces Allways Rewards, a brand new loyalty program for leisure travelers

Avoid change and cancellation fees with Allegiant's Trip Flex

As noted above, you'll normally need to pay a change fee of up to $75 per person each way to change or cancel an Allegiant flight more than seven days before departure.

But, if you purchase Trip Flex when booking your flight, you can change or cancel your reservation once without any fees (up to one hour before departure).

Trip Flex is available as part of bundles that Allegiant sells along with your ticket, but you can also purchase it as a stand-alone option during the booking process.

Based on the typical Allegiant fare and the fee per segment to cancel, you'll want to determine whether Trip Flex makes sense for you. If you need to purchase other add-ons such as a personal item or a seat selection, then the additional cost to purchase a package with Trip Flex may be minimal.

Related: Allegiant used to love flying used planes; now it's betting big on new jets

Trip Flex allows you one free change to your trip. That means you should be able to change both segments of a round-trip flight, but you'd need to change both at the same time. Trip Flex could save you up to $150 on a round-trip flight if the airline returns to the $75 per segment price to change a flight.

One other item to be aware of is that Allegiant notes in its terms and conditions that all bundle purchases are nonrefundable. In addition, changing flights may require you to repurchase portions of your bundle.

Finally, keep in mind that the policies are different if you buy a vacation package itinerary. In particular, you'll typically need to change or cancel at least 72 hours before your scheduled departure, even if you'd purchased Trip Flex. If you change, you'll need to pay any increase in airfare, hotel and auto rental rates.

Related: Allegiant grows in Austin and Nashville with route expansion

Bottom line

The Allegiant refund policy is simple; the airline only offers refunds if you meet the requirements within 24 hours of booking. And the Allegiant cancellation policy isn't much better. The average Allegiant fare is generally under $100. So, a $75 cancellation or change fee per segment would wipe out most, if not all, of the value of your ticket.

If you think you may need to change or cancel an Allegiant flight, purchasing Trip Flex or a bundle when booking may be in your best interest. Before the pandemic, a change fee of less than $100 seemed like a deal. Now, these are some of the highest cancellation fees out there.

Flight Cancellation

Return Trip

ADULTS (+12 yrs)

CHILDREN (2-12 yrs)

INFANTS (0-2 yrs)

CHOOSE TRAVEL CLASS

• Premium Economy
• First Class

ZERO CANCELLATION CHARGE ON FLIGHTS! 100% Money back Guarantee if you cancel your ticket. Buy Now Starting @ Rs 149

What do you get.

• During the booking process, select 'ZERO Cancellation' option by paying an additional fee starting from Rs.149/- per passenger & enjoy ZERO penalty in case you wish to cancel the booking.
• Complete Airline & MMT penalty will be waived off under ZC Services, While Convenience fee charged at the time of booking is Non- Refundable.
• To process your cancellation at ZERO penalty, logon to support.makemytrip.com and process the cancellation. Waiver for your cancelation will be applied automatically.
• Customer will be entitled for 100% refund only if the cancellation is done minimum 24 hours before departure of flight
• Customer will be entitled for 100% refund only if the cancellation is done on MakeMyTrip website OR mobile apps

How Do You Get It

What else do you need to know.

• The Zero Cancellation Fee Paid by the customer for availing free cancelation service will be non-refundable in all cases.
• Service is valid only on selected one-way & return Domestic flights booked on Makemytrip mobile App & www.makemytrip.com.
• On Return Bookings, Zero Cancellation can be purchased only if both the legs of Return booking are eligible for Zero Cancellation.
• Customer will be eligible for the complete waiver only if he cancels the ticket 24 hours prior to departure.
• Waiver is valid only for FULL cancellations (cancellations of all flights of a particular passenger, booked in an itinerary) for any or all passengers in a booking.
• Complete penalty of the partial leg which is being cancelled will be refunded in case of partial cancellation.
• In case of partial cancellation (Cancellation of only some flights booked in the itinerary), waiver will be computed by deducting the Zero cancellation fees from the price of that cancelled flight only.

Other T&Cs

• In the event of any misuse or abuse of the offer by the customer of travel agent, MakeMyTrip reserve the rights to deny the offer or cancel the booking. MakeMyTrip shall not refund the booking amount in such cases.
• To avail benefits of Zero Cancellation, You need to cancel online on Makemytrip. You will not be eligible for waiver if you cancel directly with airline.
• Customers, who are travel agents by occupation, are barred from making bookings for their customers and MakeMyTrip reserve the rights to deny the offer or cancel the booking. MakeMyTrip shall not refund the booking amount in such cases.
• MakeMyTrip reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this Offer or not, or to extend or withdraw it altogether.
• MakeMyTrip is the sole authority for interpretation of these terms.
• MakeMyTrip shall not be liable for any loss or damage arising due to force majeure event.
• MakeMyTrip does not accept responsibility for losses and additional expenses, due to delays or changes in air, missed connections, sicknesses, weather, strikes, quarantine, change in government rules and regulations or other causes, howsoever caused, and all such losses and expenses caused must be borne by the passenger.
• In the event of any misuse or abuse of the service by the customer or travel agent, MakeMyTrip reserves the right to deny the offer or cancel the booking.
• In no event the entire liability of MakeMyTrip under this offer shall exceed the amount of promotional discount under this offer.
• MakeMyTrip shall not be liable to for any indirect, punitive, special, incidental or consequential damages arising out of or in connection with the service.
• Disputes, if any, arising out of or in connection with this offer shall be subject to the exclusive jurisdiction of the competent courts in Delhi.
• All other terms and conditions as listed in the User Agreement available and the Privacy Policy will be applicable to this program.