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What A Business Travel Manager Does

What does a corporate travel manager do.

Corporate travel manager making travel arrangements

A look at what makes up a travel manager’s job description

Travel managers play a critical role in the success of a corporate travel program. But the scope of their job reaches far beyond reserving flights, making hotel reservations, and booking car rentals. Travel managers interact with many – if not all – of the stakeholders in a company to make sure the corporate travel program supports business objectives, aligns with company culture, helps retain talent by keeping travelers happy, and much, much more.

Travel managers oversee and administer corporate travel policies and are traditionally tasked with travel expense management, leading vendor and partner contracts, monitoring business travelers’ needs and identifying cost savings. Their work could also involve procurement or working with external partners to get reimbursements for cancelled trips. It takes years of experience to master all of this. Working with a travel management company (TMC), travel managers make sure your travel program and policies meet the needs of your business and travelers.

Download the toolkit to redesign your travel program

Defining and implementing an effective business travel program is no easy task. Business requirements can change quickly, and the travel program must adapt just as fast. The business travel environment can shift unexpectedly, and the travel manager must proactively put travel policies in place to speed the corporate response and safeguard against risk. Effective business travel programs are built on a foundation of:

Clearly defined travel policies and procedures
Easy-to-use travel management tools and technologies
Traveler safety and risk management tools
Travel optimization programs

The travel manager works with various stakeholders to build and direct that foundation.

Defining travel policies and procedures

Clearly defined travel policies and procedures help rein in costs and promote traveler wellbeing. Consistency in policy definition and enforcement are key. Because business travel maps to business objectives, there are policies and rules in place that we don’t see when we book our leisure travel.

Corporations may have preferred vendors for hotels and car rentals, for instance. Setting limits for travel, accommodation and per diems can be defined for specific regions and countries and take into account cultural differences in various parts of the world. Duty of care policies also take a front seat when it comes to determining your travel policy.

All of this allows an organization to manage costs, measure return on investment and help keep travelers safe. For instance, NASDAQ discovered the benefits of thinking through their travel policy and leading a change in policy and process that benefitted business travelers’ experiences and the bottom line.

Managing all these moving parts is the role of the travel manager. It’s also the reason that many companies work with a TMC like Egencia. Choosing the right TMC is critical to the success of your travel program. You want a partner with the booking tools and technology that will make it easier for you to manage everything from making travel arrangements to refining the specifics of your travel policies. They should be a leader in the travel industry that’s able to help you negotiate the best rates and discounts for all of your business trips.

Using technology to create a better travel experience

The entire travel booking experience has been changed by technology. Your employees are consumers too, and they expect the same seamless, easy-to-use experience when it comes to business travel. The travel program has to serve them the way they want to be served.

For some, that’s on the web. For others, they want to book a business trip with just a few taps on their phones. Some still want to be able to call someone who will take care of things for them. The booking tools you offer employees have to meet their expectations and requirements, as investment firm West Park Management Services discovered when their switch to Egencia propelled them from 11% online adoption to more than 80% in the first month.

And you have to meet those traveler expectations while satisfying all the organization’s needs for travel program compliance. Today’s travel manager has to strike that balance — meeting business travelers’ needs and those of the business.

Fortunately, technology is available to do that. Beyond the very visible apps and websites, technologies like artificial intelligence (AI) are making it easier for travelers to make the best choices that meet their preferences and stay compliant. Egencia customers are using AI every day, even if they don’t know it. Some of the latest travel technology is working in the background to improve experiences and compliance.

Traveler safety and risk management

As a travel manager, you’re responsible for the health and wellbeing of your business travelers. This falls under the definition of duty of care as a legal principle. Companies are legally required to have safety and security measures in place across all business functions, including travel.

When employees travel, the business is still responsible for them. Where are your employees? What is their situation? Do they need help?

Travel managers need business travel tools that allow them to anticipate issues or contact and locate travelers in a time of emergency. In fact, eight out of 10 companies integrate security factors into their travel policy and many companies have prioritized duty of care as a key component of their travel program strategy.

Crisis management is a critical aspect for the travel manager. Taking care of travelers while they’re on the road is one of the key jobs of the travel manager. In an emergency, you need to know where your travelers are and help them get to safety. When everyone books through the Egencia platform, you can access their location with Traveler Tracker .

Optimizing your travel program

Travel managers add value to the organization with travel program optimization through savings, reporting, duty of care and change and expense management. They are expected to advocate for the advantages that business travel creates. This requires understanding the business well enough to show the value of travel on competitive advantage, revenue and employee retention.

Egencia offers a powerful online platform so that travel managers have the tools to perform the analysis to find cost savings and demonstrate ROI. Egencia Analytics Studio gives travel managers visual dashboards with robust drill-down capabilities to analyze their programs and find cost savings. At NTT Singapore , they use our data tools to monitor travel spend, analyze travel by individuals or business groups and report back to executives with visual reports on any aspect of their travel program. The company gains actionable insights from their travelers data, and their travelers get to enjoy an easy booking experience that meets their needs.

Corporate travel managers lead the journey

Travel directly affects organizational culture and the bottom line. The travel manager guides the program to serve those aims.

From policies and procedures to choosing the right TMC, corporate travel managers play a key role in building successful organizations.

Looking for better business travel solutions? Get in touch with us.

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Travel Manager Job Description [Updated for 2024]

In the era of global connectivity, the role of travel managers has become increasingly critical.

As the world becomes more interconnected, and business operations expand across borders, the demand for experienced professionals who can plan, execute, and manage travel arrangements grows more intense.

But let’s delve deeper: What’s truly expected from a travel manager?

Whether you are:

A job seeker trying to understand the core responsibilities of this role,
A hiring manager looking to define the ideal candidate,
Or simply fascinated by the intricacies of travel management,

You’ve come to the right place.

Today, we present a customizable travel manager job description template, designed for easy posting on job boards or career sites.

Let’s dive right in.

Travel Manager Duties and Responsibilities

Travel Managers are responsible for planning, organizing, and implementing travel plans for a corporation or an individual.

They are responsible for cost management, ensuring safety and comfort of the travelers, and making sure all travel operations run smoothly.

They have the following duties and responsibilities:

Develop and implement corporate travel policies
Negotiate contracts or rates with travel service providers
Provide advice on travel documents, insurance, import/export regulations etc.
Handle credit card programs and charges
Process T&E reports and handle reimbursements
Create and maintain relationships with vendors and service providers
Ensure compliance with company travel policy, procedures, and service quality
Book transportation, make hotel reservations, and collect payment/fees
Deal with occurring travel problems, complaints or refunds
Enter data into our software and maintain T&E records
Participate in educational opportunities & professional organizations in the travel field
Stay informed about travel industry trends and best practices

Travel Manager Job Description Template

We are seeking a detail-oriented and organized Travel Manager to join our team.

The Travel Manager responsibilities include managing corporate travel service providers, negotiating contracts and managing relationships with travel suppliers, planning and managing all travel arrangements for the organization, and developing strategies to improve travel programs.

Our ideal candidates have a strong understanding of the travel industry, excellent problem-solving skills, and an ability to negotiate effectively.

Ultimately, the role of the Travel Manager is to ensure all travel arrangements run smoothly and align with the needs and requirements of the company.

Responsibilities

Develop strategic policies and programs for corporate travel
Handle and oversee all travel arrangements and operations (air, lodgings etc.)
Manage relationships with travel agencies and vendors
Provide advise on travel documents, insurance, import/export regulations etc.
Ensure compliance in all aspects of travel procedures
Drive continuous improvement of travel programs

Qualifications

Proven work experience as a Travel Manager
Knowledge of international travel regulations, customs and currencies
Knowledge of T&E reporting and processing
Working knowledge of MS Office and CTM (corporate travel management) software
Excellent communication (oral and written) and negotiation skills
Well-organized and reliable
An analytical mind with strong business acumen
Customer-oriented approach
High school diploma or equivalent; Bachelor’s degree is preferred
Health insurance
Dental insurance
Retirement plan
Paid time off
Professional development opportunities

Additional Information

Job Title: Travel Manager
Work Environment: Office setting with options for remote work. Some travel may be required for meetings with travel suppliers.
Reporting Structure: Reports to the Director of Operations.
Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
Pay Range: $65,000 minimum to $85,000 maximum
Location: [City, State] (specify the location or indicate if remote)
Employment Type: Full-time
Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

What Does a Travel Manager Do?

Travel Managers are professionals who work for corporations, travel agencies, or as self-employed consultants.

They are responsible for planning, developing, and managing all aspects of travel for organizations or individuals.

They ensure that travel needs, such as accommodation, transportation, and special requirements, are taken care of, in line with the budget and preferences of their clients or organization.

Travel Managers often negotiate contracts with travel service providers, such as airlines, hotels, and car rental companies to secure the best rates and services.

They monitor travel trends and update travel policies accordingly.

They are tasked with handling travel emergencies, resolving travel issues, and ensuring the safety and satisfaction of travelers.

Moreover, they are expected to stay up-to-date with the latest travel advisories, visa requirements, and travel regulations.

Travel Managers may also be responsible for overseeing travel expenditures and ensuring all travel activities comply with company policies and legal regulations.

In some cases, they also have to plan and coordinate travel itineraries for individuals, ensuring a seamless and enjoyable travel experience.

Travel Manager Qualifications and Skills

Travel Managers must possess a wide range of skills and qualifications to effectively manage and execute travel arrangements and itineraries, including:

Strong organizational skills to manage multiple travel schedules, arrange transportation and accommodation, and ensure all aspects of business travel are taken care of.
Excellent communication skills for interacting with clients, travel agents, and vendors, as well as addressing any travel-related concerns or inquiries from employees.
Exceptional negotiation skills to secure the best rates and services from travel suppliers and vendors.
Understanding of travel regulations, customs and currencies to ensure compliance and advise clients.
Ability to work under pressure and multitask to handle last-minute changes to travel plans and respond to emergencies.
Financial acumen to manage budgets, understand cost structures, and achieve cost efficiencies in travel plans.
Problem-solving skills to swiftly tackle any travel disruptions or conflicts, and find practical and efficient solutions.
Knowledge of travel software and platforms to book flights, hotels, and car rentals, and to manage travel plans and itineraries.
Customer service skills to provide high-quality service to clients, understand their needs, and ensure their satisfaction.

Travel Manager Experience Requirements

A Travel Manager typically needs several years of experience in the travel industry or a related field.

Entry-level candidates often start in roles such as Travel Agent, Tour Guide, or Customer Service Representative in a travel agency, where they gain firsthand experience in coordinating travel arrangements and dealing with the common issues that arise.

Those with 2 to 3 years of experience may have developed their skills in communication, problem-solving, and organization.

They may also have gained a solid understanding of travel management software and industry regulations.

Candidates with 3 to 5 years of experience often move into roles such as Senior Travel Consultant or Travel Coordinator, where they hone their skills in negotiating with vendors, overseeing travel budgets, and managing corporate travel policies.

Those with more than 5 years of experience may have significant leadership and managerial experience, along with extensive knowledge of travel industry trends and the ability to build strong relationships with vendors and clients.

Such candidates are often ready to take on the responsibilities of a Travel Manager, such as developing strategic plans for travel, managing a team, and ensuring the company’s travel needs are met efficiently and cost-effectively.

They may also have experience with risk management and emergency response planning, which are critical aspects of this role.

Travel Manager Education and Training Requirements

Travel Managers typically have a bachelor’s degree in travel and tourism, business management, or another related field.

They need a strong understanding of the travel industry, including knowledge of various travel destinations, booking procedures, and travel regulations.

Previous experience in the travel industry or in a managerial role could be beneficial.

Proficiency in a second language can also be an advantage in this global industry.

Some positions, especially those in large corporations or specialized travel agencies, may require Travel Managers to have a master’s degree in tourism management or business administration.

There are various certifications available for Travel Managers, such as the Certified Travel Associate (CTA) or the Certified Travel Counselor (CTC).

These certifications may showcase a Travel Manager’s expertise in the field and commitment to ongoing learning.

Continuing education is also important in this role as travel trends, regulations, and technologies are constantly changing.

Hence, Travel Managers should stay updated through workshops, seminars, and industry conferences.

Travel Manager Salary Expectations

A Travel Manager can expect to earn an average salary of $81,437 (USD) per year.

However, the actual salary can vary based on factors such as professional experience, education, the scale of the employer’s business, and the location of the job.

Travel Manager Job Description FAQs

What skills does a travel manager need.

A Travel Manager should have excellent organizational and planning skills to coordinate various travel arrangements smoothly.

They should have strong negotiation skills to secure the best deals and prices.

Interpersonal and communication skills are also essential to liaise with clients, travel agents, and other service providers.

A good Travel Manager should also have a deep understanding of the travel industry trends, issues, and legal aspects of domestic and international travel.

Do Travel Managers need a degree?

A degree is not mandatory but is often beneficial.

A degree in business administration, hospitality management, or tourism can be particularly useful.

Additionally, many employers prefer candidates with experience in the travel industry or in a similar role.

The most important thing for a Travel Manager is to have a good understanding of travel arrangements, regulations, and cost management.

What should you look for in a Travel Manager resume?

When reviewing a Travel Manager’s resume, look for experience in managing corporate travel, including planning, booking, and coordinating travel arrangements.

They should have experience in negotiating with travel service providers and managing travel budgets.

Also, check for any relevant qualifications or certifications, such as a Certified Travel Associate or Certified Travel Counselor credential.

What qualities make a good Travel Manager?

A good Travel Manager should be detail-oriented and organized, with the ability to handle multiple travel bookings and schedules at once.

They should be good problem solvers, capable of dealing with any travel disruptions or emergencies quickly and efficiently.

Excellent communication skills are also important, as they need to liaise with various stakeholders and service providers.

A good Travel Manager should also have a passion for travel and a thorough understanding of the travel industry.

Is it difficult to hire a Travel Manager?

The difficulty of hiring a Travel Manager can depend on the specific requirements of the role.

For instance, if the position requires extensive travel industry experience or specific language skills, it might be more challenging to find the right candidate.

However, with a clear job description, competitive salary, and benefits package, and by utilizing various recruitment channels, it’s certainly possible to find a qualified and suitable Travel Manager.

And there we have it.

Today, we’ve taken an in-depth journey into the dynamic role of a travel manager .

It’s not just about booking flights.

It’s about orchestrating unforgettable experiences, one destination at a time.

Our travel manager job description template and real-world examples have given you the tools you need to set sail.

But why drop anchor now?

Go the extra mile with our job description generator . It’s your compass to precision-crafted job listings or tailoring your resume to perfection.

Every journey is a part of a larger adventure.

Let’s navigate that future. Together.

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The Editorial Team at InterviewGuy.com is composed of certified interview coaches, seasoned HR professionals, and industry insiders. With decades of collective expertise and access to an unparalleled database of interview questions, we are dedicated to empowering job seekers. Our content meets real-time industry demands, ensuring readers receive timely, accurate, and actionable advice. We value our readers' insights and encourage feedback, corrections, and questions to maintain the highest level of accuracy and relevance.

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The 2024 guide to corporate travel management

What is corporate travel management, what does a corporate travel manager do.

Booking trips for travelers (not only c-suite executives, but employees in any role).
Helping individual departments track their travel spend so they can stay under budget.
Providing travel support to travelers before, during, or after their trip.
Selecting and managing any travel vendors or travel tools used.
Working to negotiate corporate rates on hotels that the company uses often.
Booking group travel.
Organizing ground transportation like rental cars or rail
Analyzing company travel spend, or delivering travel spend reports to the CFO for analysis.

What does a travel buyer do?

Stakeholders in the travel management process.

In-house corporate travel manager
Office manager or office team
Head of operations / COO
CFO and finance managers
Panel of frequent employee travelers
Current corporate travel agency or company

What solutions are companies using to book their business trips?

Consumer booking sites, traditional travel agencies, travel management software.

Save your company time and money on business travel

What are the drawbacks of each solution.

Need to compare various websites and pay out of pocket in order to secure the best price
Many hidden costs, with fees for cancellations and changes
Many back-and-forth emails when booking for companies
Need to pay upfront
No support for issues on the road
Time-consuming manual reimbursing and expense tracking
Impossible to ensure compliance with company travel policy
Online booking tools are typically buggy, with bad UX
Employees end up calling support or book, when they’d rather save time by booking for themselves, with the options they want
Costly service
Above-market transport/accommodation prices
Company policy compliance is difficult to guarantee
Lack of travel inventory and options
Clunky user experience that travelers don’t enjoy
Offshore customer service, typically ranked as the top frustration in customer reviews
Often overly complicated and feature-laden
Impossible to control travel when travelers can’t or won’t use the tool
Lacks low-price flights and hotels available online
Impossible to guarantee company policy compliance

The pillars of modern travel management:

Trust – Trust travelers to book using the approved process and policy, and make it easy for them
Transparency – Let travelers see what they’re allowed to spend and choose accordingly, and let finance and administrative teams see what is being booked and why.
Simplicity – Create a process that works and meets everyone’s needs.
Impact – Measure the impact of business travel on the company and reduce unnecessary trips that leave travelers exhausted and businesses with needless expenses.
Duty of care – Ensure a thorough duty of care strategy is in place to mitigate risks for employees when traveling
Sustainability – Being aware of the impact of travel on the environment and adopting good practices to reduce the effect

How can a good corporate travel program help companies to save money?

Ensuring compliance with company travel policy, access to more affordable flight options, stay on top of travel spending trends, six steps to managing corporate travel effectively.

Choose a smart booking tool
Assure 24/7 travel support
Create policies and approval workflows
Organize and utilize travel spend data in real-time
Improve collaboration between admin and finance
Reduce your company’s carbon footprint

1. Choose a smart booking tool

Self-booking within policy – Trust your travelers to book what they need, and set up policies and parameters
Consolidated invoicing – The ability to get one monthly invoice for all travel from one vendor, instead of having it spread across the web
Travel spend reporting – Easy access for all finance and administrative team members who need to track travel itinerary details and spend by cost centers, tags or labels
Easy booking process that travelers love – Invoice consolidation and accurate reporting are impossible if employees want to cheat on the approved tool, so choose a tool that’s easy to use with consumer-grade UX. Make their entire travel experience, from booking to coming home, as easy and smooth as possible. Introducing a mobile app is just an added bonus!
Great inventory – Inventory is not a side note. Make sure the platform you use has every available option you can find online and that the company is committed to adding more inventory
Travel support – You need travel assistance that’s available 24/7 in your native language so that employees can get help even when the internal admin team is unavailable

2. Assure 24/7 travel support

Here are the requirements to look for in travel support:.

Available 24/7
Easy to reach a real human
Guaranteed follow-up and follow-through
Native language support
Fast escalation for big issues

3. Create policies and approval workflows

Maximum cost of airfare
Maximum cost per hotel per night
Minimum amount of days booked in advance
Hotel star rating
Flight class allowed

Travel Management: The Ultimate Guide

Approval workflows.

No approval required for any trip
Approval required for some trips
Approval required for every trip

4. Organize and utilize travel spend data

Cost centers – Does your company use different payment accounts for different geographical regions? How many cost centers does the company have? Make sure that travel spend is getting charged to the right accounts and that you're making accurate expense reports.
Tags and labels – Beyond cost centers, are there any important filters that the finance team would have to have when viewing travel spending reports? For example, would they like each trip tagged by team or by project? Decide upfront so that the tagging system can be implemented clearly from the get-go.
Keep all travel in one place – to get accurate travel data, you need to keep all travel in one place—whenever possible. Work with a travel management solution that integrates with providers that matter to your company, such as budget airlines, AirBnb or European train lines. If your company has negotiated hotel rates, you want your corporate solution to be able to book those rates for you, so you don’t lose the travel data by booking directly.

5. Improve collaboration between admin and finance

Streamlined approvals process – If your approval process requires action from the admin and the finance team, try to make this as seamless as possible.
Easy access invoices – The finance team needs to grab all invoices quickly so they can reconcile expenses and set clear reimbursement processes. The best way to do this is to use a platform that consolidates travel spend into one monthly invoice.
Ability to track spend instantly – Consolidate all travel spend into one platform so that they can generate reports on what is being spent, by who, and why (when using tags and labels). Same as with the invoices, determine whether you need to send them a monthly report, or if they want to download it themselves.
Cost savings on trips – Fixing travel isn’t just about saving time. Many businesses are still using travel booking platforms that were built in the 80s and 90s. This means that they markup the inventory so that the company is paying more than a consumer would! Impress the finance team by reducing travel costs and introducing consumer-grade prices for trips.

6. Reduce your company’s carbon footprint

Work out your starting point by calculating your company’s travel carbon footprint
Design a green business travel program, which creates data-driven strategies to increase employee commitment
Choose economy class
Reduce your fuel consumption where possible
Pick low-emission airlines and avoid layovers
Vet your accommodation for sustainability practices
Utilize green travel tax breaks

The bottom line: it's time to upgrade your travel management

Let’s bring it all together.

Choose a smart booking tool – Meet everyone’s needs
Share the burden of travel support – Don’t try to do this alone
Set up cost centers and labels – Let the tool reflect the business
Create policies and approval workflows – Put the policy inside the booking process
Improve collaboration between admin and finance – Grab invoices and reports

Make business travel simpler. Forever.

See our platform in action . Trusted by thousands of companies worldwide, TravelPerk makes business travel simpler to manage with more flexibility, full control of spending with easy reporting, and options to offset your carbon footprint.
Find hundreds of resources on all things business travel, from tips on traveling more sustainably, to advice on setting up a business travel policy, and managing your expenses. Our latest e-books and blog posts have you covered.
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Travel Manager Job Description

Travel manager duties & responsibilities.

To write an effective travel manager job description, begin by listing detailed duties, responsibilities and expectations. We have included travel manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Travel Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Travel Manager

List any licenses or certifications required by the position: RCDD, PMP, CPR, CTC, BLS, CTA, GTP, IOPP, CIPT, PMI

Education for Travel Manager

Typically a job would require a certain level of education.

Employers hiring for the travel manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Marketing, Education, Business/Administration, Hotel and Restaurant Management, Management, Finance, Accounting, Hospitality, Tourism

Skills for Travel Manager

Desired skills for travel manager include:

Desired experience for travel manager includes:

Travel Manager Examples

Microsoft Word (.docx) .DOCX
PDF Document (.pdf) .PDF
Image File (.png) .PNG
Perform random audit analysis on employee expense reimbursement claims following established corporate policies and department operating procedures
Perform necessary research and analysis using various tools
Resolve all outstanding audit issues timely and accurately in order to complete the process
Determine whether to apply additional auditing techniques on a case-by-case basis where suspicious or fraudulent activity is suspected
Provide training to internal clients in complex processing and/or problem resolution
Assist employees with reconciling their AMEX accounts
Responsible for market analysis to understand industry trends and best practices in the Travel program and to ensure best practice implementation
Influences business groups to address key opportunities for demand management savings by using spend information and category metrics
Works with business groups to ensure supplier and policy compliance
Manages escalations on behalf of suppliers and users to ensure successful resolution
Previous experience in operations and/or analysis a must
Experience in corporate travel & expense management is preferred
Experienced in creation, negotiation, and administration of contracts and corporate credit card programs
Knowledge of leading industry travel tools, , Concur, Amadeus, preferred
Markets preferred suppliers through a multi-pronged communication strategy
Manages supplier relationships, addressing service and quality issues
Formulate, implement and execute regional PR plans to generate awareness and maximize exposure with positive coverage of company's luxurious line of business
Lead the CSR project and also drive the crisis management plan
Develop, lead and execute all aspects of email newsletter and marketing campaigns, from creative/content through deployment
Support the testing and development of new email capabilities including segmentation, personalization, recommendations, and creative improvements
Influence product and offer selection, messaging strategy, and targeting based on prior campaign performance
Become the subject matter expert on email campaign operations – distribute, communicate and apply best practices and learnings to continually improve results
Demonstrate a strong knowledge of external competitor activity and market trends to recommend process and overall program enhancements
Analyze web analytics and email metrics to discover trends and identify opportunities for growth
Create, develop and test new user acquisition and retention strategies
Analyze employee travel and expense cost trends and drivers
Review and maintain Tour Operator trip revenue data in reservation system
Coordinate and supervise all Lodges revenue including billings, Lodge set up and room reservation revenue
Work with Travel management to manage all department expenses
Work with finance management to develop and monitor cash flow projections
Manage department purchasing, reviewing and ensuring accurate coding of all P-card transactions
Help develop other accounting procedures and processes for Marketing and other expense management
Identifies areas of non-compliance with company policies and communicates with appropriate parties in a timely manner
Oversee administrative processes and determine ways for improvement
Manage and negotiate with brokers and third party solution providers, , certain vendors to take advantage of volume discount programs
Develop and implement a comprehensive communication strategy for travel and expense policies, maintaining relevant communication internally
Processes expense reports and related duties
Processes credit card requests And ensure that credit cards are integrated with expense management Liaison with Travel Services provider on a regular basis and ensure excellent service levels
Work with Human Resources regarding needed emergency travel resources
Coordinate travel insurance programs with travel services
Continuously improve processes and programs for ease of employee, gathering business intelligence, creating efficiencies and reducing costs
Multi lingual capability – Mandarin / English (spoken and written)
Flexible and presentable
Coordinate with Marketing team to review all Catalog and digital expenses and monitor budget for Marketing
Assist supervisor/ Travel management with budgets and forecasts
Manage financial accounts in coordination with Corp Finance, including monthly financial statement reporting, monthly and YE close accruals and journal entries
Prepare Variance analysis for monthly assessment of revenue and expense compared to forecast
Assist in preparation of analysis and strategic planning as needed
We are looking for a manager to work across multiple functions with the Loyalty Solutions business across the customer journey
Manage the expectations of the client (internal and external) with regard to project objectives, deliverables, timeframes, by understanding the key business drivers and their
Management of key strategic external partner relationships, focusing on growing and expanding our best in class travel loyalty program
Responsible for the performance of the portfolio with the goal of achieving profitable growth cost optimization
Monitor competitive landscape and explore new travel product constructs to identify current and future consumer needs and business opportunities
Responsible for conducting analysis (KPIs in travel patterns, client behaviors and partnership financial performance) providing insight for portfolio/program improvements and opportunities
Lead both internal and external quarterly and annual business reviews contribute to building out strategic plans through the annual planning process
Improve the client experience by recommending initiatives to streamline processes, adding additional functionality and improving call center servicing
Work across business lines (Operations, IT, Marketing, Credit Cards, Procurement, Legal, Digital) to ensure that activities relating to the performance and management of the portfolio are operating in the most optimal way possible
Work closely with Product partners to understand client needs and develop strategies to address these needs
Knowledge of the Concur system and the reporting tool, Cognos
The Finance Manager will manage Tour Operator & Lodge revenue reporting and analysis
A minimum of 4 years’ experience in group travel management
Must understand air, hotel, and shuttle contract verbiage and can negotiate to meet the needs of the event
Loves travel!
Travel demand model development, staff supervision, client interface and marketing for new projects experience
Maintain and own the Bank’s online applications
Assist third party firms with the configuration, maintenance and future rollout implementations
Oversee the day to day T&E operations
Ensure system is running properly and address issues promptly
Handle business and management ah-hoc queries and requests
Assist third party firms with the configuration, maintenance, and future rollout implementations of the T&E system
Advise and communicate all Service updates with new features and benefits of the product
Implement new features once presented and approved by senior management
Act as a liaison with Corporate Credit Card provider for all credit card support and maintenance
Manage the selection process, negotiations and risk mitigation, in partnership with Juniper legal, of travel, corporate card, meetings & events contracts (Airlines/transportations, hotels, card providers, event/production management, registration providers, venues)
PE or AICP as applicable
Business travel product technical and operational knowledge, including the Concur product suite
Excellent understanding of travel management company operational processes and systems
Experience in delivering technical training is an asset
High degree of proficiency with data analysis and business process design
People management experience (2/3 years time)

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Corporate Travel Manager Job Description

Corporate travel managers are responsible for planning, developing, and creating a corporate travel policy for a company. Their duties include setting up travel budgets, negotiating rates with travel agencies, monitoring travel activities, and reconciling expenses.

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Corporate Travel Manager Job Description Template

We are looking for a dynamic corporate travel manager to join our company. In this role, your duties will include setting up a corporate travel policy, as well as tracking and managing travel expenses. You'll also ensure that the company adheres to all relevant travel regulations and procedures.

To ensure success as a corporate travel manager, you should have exceptional knowledge of best practices in travel management and display analytical prowess. Ultimately, a top-notch corporate travel manager should have excellent communication skills and the ability to manage multiple tasks at once.

Corporate Travel Manager Responsibilities:

Developing and implementing a corporate travel policy.
Setting up and organizing a monthly or annual travel budget.
Negotiating rates, travel deals, and contracts with travel agencies.
Maintaining a good working relationship with travel service providers and vendors.
Completing daily travel tasks, such as booking tickets and managing credit card operations.
Tracking and reconciling travel expenses.
Recording travel activities to ensure they comply with the company travel policy.
Providing guidance to employees on travel documents, insurance, and travel laws.
Updating the company travel policy as needed based on market research and travel regulations.

Corporate Travel Manager Requirements:

A bachelor's degree in tourism, travel, hospitality, or a similar field.
At least two years' experience working as a corporate travel manager.
Excellent knowledge of travel management processes.
Exceptional managerial skills and proven ability to work with a variety of service providers and staff members.
Proficiency in financial management.
Strong computer skills.
Solid communication and interpersonal skills.

Travel planner job description, travel agent job description, corporate travel manager interview questions, travel planner interview questions, travel agent interview questions.

What They Do

What does a Travel Manager do?

The duties of a travel manager depend on their industry or place of employment. In general, they are in charge of making travel plans and arrangements for an organization's work-related trips. Their responsibilities include setting objectives, managing budgets and schedules, preparing travel accommodations and itineraries, gathering employee information, preparing and processing travel documents, and performing research and analysis to find the ideal travel services. Moreover, a travel manager must monitor the progress of all procedures and resolve issues should any arise.

Responsibilities
Skills And Traits
Comparisions
Types of Travel Manager

Travel manager responsibilities

Travel managers play a crucial role in organizing and coordinating travel arrangements for their organization. They often cultivate relationships with suppliers such as airlines, hotels, and rental car services. Their responsibilities also include generating statistical and financial reports, managing global travel programs, and resolving customer complaints. For instance, a travel manager might "coordinate travel and logistical arrangements for participation in conferences and trade shows" or "consolidate, administer and manage a global travel program." As Pauline Frommer, Editorial Director at Frommer's, emphasizes, "A travel manager is the point person for all travel-related issues. They are responsible for making sure that all travel arrangements run smoothly and efficiently."

Here are examples of responsibilities from real travel manager resumes:

Negotiate fares and manage reservations for group participants using a limit budget and contract agreements with airlines
Arrange VIP travel on corporate jet and communicate with pilot to ensure efficient scheduling.
Handle VIP travel on corporate jet and work closely with pilot to ensure efficient time schedules.
Help with converting browser base implementation to a completely WPF implementation, resulting in thrice the speed and performance gain.
Implement automated on-line travel booking via Internet.
Collaborate with international sites to implement their internet base travel booking tool.
Prepare detailed itineraries upon bookings to ensure accuracy of reservations and provide confirmation to clients.
Work on Worldspan operating system at headquarters.
Train the agents on Amex policies and tools.

Travel manager skills and personality traits

We calculated that 11 % of Travel Managers are proficient in Booking , Reservations , and Customer Service . They’re also known for soft skills such as Communication skills , Customer-service skills , and Detail oriented .

We break down the percentage of Travel Managers that have these skills listed on their resume here:

Implemented and assumed full management responsibilities for electronic booking system for Domestic US based employees.

Negotiated and communicated with Company's designated travel agency for backup reservations support, quality control and management.

Provided exceptional customer service and department management while simultaneously executing innovative strategies to increase client retention and expand customer base.

Remained knowledgeable of travel industry trends and new business developments required to support the organization.

Administered Corporate Card Program, including reconciliation of monthly BTA statement and compliance monitoring.

Use computerized reservation system to process payments, book transportation and hotel reservations and print required documentation for customer.

Most travel managers use their skills in "booking," "reservations," and "customer service" to do their jobs. You can find more detail on essential travel manager responsibilities here:

Communication skills. One of the key soft skills for a travel manager to have is communication skills. You can see how this relates to what travel managers do because "travel agents must listen to clients’ travel needs and offer travel advice and information that meet those needs." Additionally, a travel manager resume shows how travel managers use communication skills: "manage resort updates for company website customer service management - direct communication with couples to manage/resolve concerns"

Customer-service skills. Many travel manager duties rely on customer-service skills. "travel agents must be able to interact with clients and respond to questions and complaints in a friendly, professional manner.," so a travel manager will need this skill often in their role. This resume example is just one of many ways travel manager responsibilities rely on customer-service skills: "travel with management team to various trade shows in chicago; assist with customer relations"

Detail oriented. This is an important skill for travel managers to perform their duties. For an example of how travel manager responsibilities depend on this skill, consider that "travel agents must ensure that the reservations they make are for the dates, times, and locations that match travelers’ schedules." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a travel manager: "created detailed group travel itineraries to scandinavia, russia and the baltic countries. ".

Organizational skills. For certain travel manager responsibilities to be completed, the job requires competence in "organizational skills." The day-to-day duties of a travel manager rely on this skill, as "travel agents often work on itineraries for many clients at once." For example, this snippet was taken directly from a resume about how this skill applies to what travel managers do: "performed multiple tasks and organizational skills enhanced communication and customer service skills developed and organized sales material to increase client base. "

Sales skills. A commonly-found skill in travel manager job descriptions, "sales skills" is essential to what travel managers do. Travel manager responsibilities rely on this skill because "travel agents must be able to persuade clients to buy transportation, lodging, or tours." You can also see how travel manager duties rely on sales skills in this resume example: "prepared financial reports and sales activity utilizing advanced formulas in excel. "

All travel manager skills

The three companies that hire the most travel managers are:

Accenture 63 travel managers jobs
84 Lumber 9 travel managers jobs
Fairstead 7 travel managers jobs

Choose from 10+ customizable travel manager resume templates

Compare different travel managers

Travel manager vs. cruise counselor.

As corporate travel agents, they primarily work to coordinate all travel-related concerns such, reservation, flight cancellations, itinerary adjustments, and other unanticipated circumstances happen. They work in travel agencies or departments handling personnel travel details. It is part of their tasks to search and negotiate the lowest possible rates for group business trips. They often work full time in an office setting, but some prefer to work remotely since much of their time is spent on the computer and phones. Moreover, they also gave recommendations concerning weather conditions, local norms, and sightseeing attractions.

While similarities exist, there are also some differences between travel managers and cruise counselor. For instance, travel manager responsibilities require skills such as "card program," "hotel reservations," "cost savings," and "global travel program." Whereas a cruise counselor is skilled in "customer calls," "credit card," "sales strategies," and "customer relations." This is part of what separates the two careers.

Travel manager vs. Tour agent

A travel service consultant is responsible for recommending travel packages and other related travel services upon determining clients' needs and budget limitations. Travel service consultants manage travel plans and ensure that the clients won't have any problems from transportation to accommodation. They also inform the clients of every destination and itinerary that will serve as an overall guide. A travel service consultant must have excellent communication and organizational skills , especially in informing the clients of possible delays such as weather inconsistencies or flight cancellations.

In addition to the difference in salary, there are some other key differences worth noting. For example, travel manager responsibilities are more likely to require skills like "booking," "travel industry," "card program," and "cost savings." Meanwhile, a tour agent has duties that require skills in areas such as "telephone messages," "sales floor," "data entry," and "crs." These differences highlight just how different the day-to-day in each role looks.

Travel manager vs. Corporate travel consultant

The required skills of the two careers differ considerably. For example, travel managers are more likely to have skills like "card program," "travel arrangements," "global travel program," and "policy compliance." But a corporate travel consultant is more likely to have skills like "excellent client," "onsite," "customer issues," and "sabre gds."

Travel manager vs. Travel service consultant

Even though a few skill sets overlap between travel managers and travel service consultants, there are some differences that are important to note. For one, a travel manager might have more use for skills like "card program," "cost savings," "global travel program," and "policy compliance." Meanwhile, some responsibilities of travel service consultants require skills like "airline reservations," "car rentals," "credit card payments," and "reservation system. "

Types of travel manager

Updated April 25, 2024

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Expensya.com

Travel Manager: Roles and Responsibilities

With globalization and mobility, come modern professions to go with the rapidly growing trends. And as businesses and markets expand, corporate travel is becoming more and more common. Only a few years ago did we start hearing the term Travel Manager since this role was often covered by the administrative staff. However, the latter usually do not have the training or the expertise necessary to properly manage corporate travel. In the last article of our Travel series, we discover what the travel manager’s job description is and what their responsibilities and goals are?

Table of Contents

What is a Travel Manager?

As the name indicates, a travel manager (TM) is responsible for all aspects of business travel within a corporation. They assist in creating a company’s T&E policy , establishing and maintaining relationships with travel agencies, and managing T&E expenses. The TM’s job does not end once employees have departed on their business trips; in fact, post-trip, the TM analyzes data and uses it to streamline future trips. A set of skills that include excellent interpersonal and negotiating skills as well as knowledge in data management are also needed to excel as a travel manager.

Different kinds of travel managers:

Internal

In most cases, the internal travel manager is part of the HR or the finance teams and managing corporate travel is among their different responsibilities. Due to cost restrictions and low-volume business trips, the internal TM is often found in startups or SMEs.

External

An external travel manager can work in-house or remotely and is more specialized in corporate travel and better connected in the industry. These travel managers can be freelancers or a part of a corporate travel management company (TMC), an entity that provides solutions for the travel needs of businesses.

What are the main responsibilities of a travel manager?

Corporate travel policy.

One of the main roles of travel managers is to manage the entire T&E activity of the company. They are the key contact internally, as well as with suppliers for all matters relating to business travel of employees or guests. They also manage the budget and the services needed during travel (travel agencies, partner hotels, air and rail ticketing, car rental agencies, travel management tools, etc.)

Travel managers also encourage employees to follow the company’s travel policy by organizing and leading internal meetings and conducting training to encourage the implementation of best practices and compliance with the established rules.

Travel logistics

In certain companies, travel managers are the ones responsible for booking all the travel necessities of employees, while other companies leave this up to the employees themselves. Travel necessities are not exclusive to transport and accommodation but also include travel insurance, airport transfers, etc.

Travel managers always book trips in accordance with the T&E policy that they have created; this ensures the company managers that they are getting the best deals.

Managing T&E expenses

Travel managers are required to set acceptable spending limits for employee trips and to put a cap on company credit cards in order to gain better control over business travel expenditure.

It goes without saying that employees should have a certain degree of freedom, and so a TM with enough knowledge and resources is responsible for finding a balance between what’s cost-efficient and employee freedom while taking into account the variation of costs of living from one destination to another.

Analyzing data

As mentioned above, the travel manager’s job does not end when the employees leave on their business trips. It is very important to analyze the trips made, to extract trends, and to make informed decisions about employee spending going forward.

This financial data is also very important when it comes to setting company KPIs and analyzing the profitability of business trips. Are the expenses incurred compensated by the gains of every trip?

New technology

Travel managers are required to keep up with the new trends in the world of business travel and to quickly adapt. Tools such as Expensya help travel managers set up rules, manage business trips, and extract relevant data easily and quickly.

Why is the travel manager important?

Whether internal or external, having a travel manager within your company establishes control of your business travel expenditures. Unmanaged and uncontrolled travel can lead to unexpected costs that could have been easily reduced had the company resorted to a travel manager.

An expense reporting solution like Expensya makes travel easier for employees and for travel managers by automating the entire expensing process and by customizing the solution to your company’s travel policy rules. Try Expensya for free for 30 days , and you will be convinced it is your best friend during business trips.

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14 Travel Manager Interview Questions (With Example Answers)

It's important to prepare for an interview in order to improve your chances of getting the job. Researching questions beforehand can help you give better answers during the interview. Most interviews will include questions about your personality, qualifications, experience and how well you would fit the job. In this article, we review examples of various travel manager interview questions and sample answers to some of the most common questions.

or download as PDF

Common Travel Manager Interview Questions

What made you want to become a travel manager, what are the most important responsibilities of a travel manager, what skills are necessary to be a successful travel manager, what makes a successful trip, what are the most common problems that occur during travel, how do you handle difficult clients or situations, what are your favorite destinations to manage travel for, what are the most challenging aspects of your job, how do you stay organized and efficient when managing travel arrangements, what technology do you use to help you in your job, how do you keep up with changes in the travel industry, what are your thoughts on the future of travel management, how do you continue to learn and grow in your role as a travel manager, what advice would you give to someone considering a career in travel management.

There are a few reasons why an interviewer might ask this question. First, they want to know what motivated you to become a travel manager. This can help them understand your career goals and whether you have the necessary skills and experience for the role. Second, they may be interested in your travel management philosophy and how you approach your work. This can help them assess whether you would be a good fit for their company. Finally, they may simply be curious about your background and how you became interested in this field.

Example: “ I have always been interested in travel and exploring new places. I became a travel manager because I wanted to help others have amazing experiences and create lasting memories. I love being able to share my knowledge and passion for travel with others, and help them plan their perfect trip. ”

An interviewer would ask "What are the most important responsibilities of a travel manager?" to a travel manager in order to gain an understanding of the role that the travel manager plays within an organization. The interviewer is looking to gain insights into the day-to-day responsibilities of the position and what skills are necessary to be successful in the role. Additionally, the interviewer wants to know what the travel manager believes are the most important aspects of their job. This question allows the interviewer to gauge the self-awareness and priorities of the travel manager.

Example: “ The most important responsibilities of a travel manager are to plan, organize, and direct the operations of an organization's travel department; to coordinate and oversee the travel arrangements for employees and clients; and to ensure that the organization's travel policies and procedures are followed. Other responsibilities may include developing and managing budgets, negotiating contracts with travel vendors, and overseeing the implementation of new technologies to streamline travel operations. ”

The interviewer is trying to gauge whether the travel manager has the necessary skills for the job. It is important to know if the travel manager has the necessary skills because it will help determine whether they will be able to successfully manage the travel arrangements for the company.

Example: “ A successful travel manager should have excellent organizational skills, be able to multitask and prioritize effectively, have strong attention to detail, and be able to work well under pressure. They should also have good communication and interpersonal skills, as they will need to liaise with a variety of different people on a daily basis. Additionally, they should have a good knowledge of the travel industry and be up-to-date with current trends. ”

There are many factors that can contribute to a successful trip, and it is important for a travel manager to be aware of all of them. By understanding what makes a successful trip, the manager can ensure that all the necessary elements are in place and that the trip goes smoothly. Additionally, if something does go wrong, the manager will be better equipped to handle the situation and resolve any issues.

Example: “ There are many factors that contribute to a successful trip. First and foremost, it is important to have a clear destination in mind and a plan for how to get there. Secondly, it is important to have the right travel companions - those who share your interests and are easy to get along with. Thirdly, it is important to be prepared for the unexpected and have a backup plan in case something goes wrong. Finally, it is important to enjoy the journey and not just the destination. If you can keep all of these things in mind, you will be well on your way to having a successful trip. ”

There are a few reasons why an interviewer might ask this question to a travel manager. First, it can help the interviewer gauge the manager's level of experience and knowledge about the industry. Second, it can give the interviewer insight into the manager's problem-solving skills. Finally, understanding the most common problems that occur during travel can help the interviewer determine if the manager is likely to be able to effectively handle any issues that might come up during the course of the interviewee's travel.

Example: “ The most common problems that occur during travel are: 1. Delays in transportation: This can be caused by a number of factors, including weather conditions, traffic, and mechanical problems. 2. Missed connections: This can happen when a flight is delayed and the passenger misses their connecting flight. 3. Lost or stolen baggage: This can be a major inconvenience, especially if the passenger is carrying valuables or essential items. 4. Illness: Travelers can sometimes get sick while on the road, either due to food poisoning or exposure to new environments. 5. Financial difficulties: This can happen when a traveler runs out of money or has difficulty accessing their funds. ”

There are a few reasons why an interviewer might ask this question to a travel manager. First, it can give the interviewer some insight into how the travel manager handles difficult situations. Second, it can help the interviewer understand how the travel manager deals with difficult clients. Finally, it can help the interviewer assess whether or not the travel manager is a good fit for the company.

Example: “ There is no one-size-fits-all answer to this question, as the best way to handle difficult clients or situations will vary depending on the specific situation. However, some tips on how to handle difficult clients or situations include remaining calm and professional, being willing to compromise, and being clear and concise in communication. ”

There are a few reasons why an interviewer might ask this question to a travel manager. First, it can help the interviewer understand what kind of travel the manager is interested in and experienced in managing. Second, it can give the interviewer insight into the manager's organizational and planning skills. Finally, it can help the interviewer gauge the manager's level of customer service experience and skills. All of these factors are important when considering a travel manager for a position.

Example: “ There are a few destinations that I really enjoy managing travel for. One of my favorites is Hawaii – it’s such a beautiful place with so much to see and do. I also love managing travel to Europe, especially to countries like Italy and France. And finally, I really enjoy managing travel to Australia and New Zealand – they’re both such amazing places with so much to offer travelers. ”

The interviewer is trying to understand what motivates the Travel Manager and what challenges they are looking for in their next role. This question allows the interviewer to gauge if the Travel Manager is looking for a new challenge or if they are content with their current position. It also allows the interviewer to understand what the Travel Manager feels are the most important aspects of their job.

Example: “ The most challenging aspects of my job are managing the travel budget and ensuring that all travel arrangements are made in a timely and efficient manner. I also have to deal with last minute changes and cancellations, which can be very stressful. ”

There are a few reasons why an interviewer might ask this question to a travel manager. First, it can give the interviewer some insight into the travel manager's organizational skills. Second, it can help the interviewer understand how the travel manager handles the stress of coordinating travel arrangements. Finally, it can help the interviewer determine if the travel manager is a good fit for the company.

It is important for a travel manager to be organized and efficient when managing travel arrangements because it can help the company save time and money. Additionally, it can help reduce the stress levels of employees who are traveling.

Example: “ There are a few key things that I do to stay organized and efficient when managing travel arrangements. First, I always make sure to have a clear and concise plan. I map out everything that needs to be done, step by step, so that I know exactly what needs to be done and when. This helps me stay on track and avoid forgetting anything important. Second, I use a variety of tools to help me stay organized. I use a physical planner to keep track of deadlines and appointments, as well as a digital calendar to keep track of flights and other details. I also make use of online booking tools and apps to manage reservations and itineraries. Finally, I am always communicative with my clients. I make sure to keep them updated on any changes or delays so that they can plan accordingly. This helps reduce stress for both parties and ensures that everyone is on the same page. ”

There are a few reasons why an interviewer would ask this question to a travel manager. Firstly, they may be trying to gauge the level of technological expertise that the travel manager has. Secondly, they may be trying to determine how well the travel manager is able to use technology to help them in their job. Finally, the interviewer may be trying to assess how comfortable the travel manager is with using technology in their work. By understanding the travel manager's level of technological expertise and comfort, the interviewer can get a better sense of how they would be able to perform in the role.

Example: “ I use a number of different technologies to help me in my job as a travel manager. I use a computer to keep track of all the details of my trips, including itineraries, reservations, and contact information. I also use my smartphone to stay in touch with my clients and colleagues while I'm on the go. I use a variety of apps to help me book flights, find hotels, and get around in unfamiliar cities. I also use social media to keep up with the latest travel news and deals. ”

An interviewer would ask "How do you keep up with changes in the travel industry?" to a/an Travel Manager because it is important to know how they stay current with changes in the industry in order to make the best decisions for their company.

Example: “ There are a few ways that I keep up with changes in the travel industry. I read industry-specific news sources, such as Skift and Travel Weekly. I also follow relevant hashtags on social media, such as #travelindustry or #tourism. Additionally, I am a member of several professional organizations, such as the American Society of Travel Agents (ASTA) and the National Business Travel Association (NBTA). These organizations often host events and webinars where industry experts share their insights on current trends. ”

There are a few reasons why an interviewer might ask this question to a travel manager. First, the interviewer may be interested in the manager's opinion on the future of the travel industry and how it may impact the company. Second, the interviewer may be interested in the manager's thoughts on new technologies or trends that may impact the company's travel business. Finally, the interviewer may be interested in the manager's thoughts on the company's future travel needs and how the company can best meet those needs.

It is important for the interviewer to understand the manager's thoughts on these topics so that they can gauge whether or not the manager is up-to-date on industry trends and has a good understanding of the company's travel needs. Additionally, the interviewer can use this information to help determine if the manager is a good fit for the company and if they would be able to effectively manage the company's travel business in the future.

Example: “ The future of travel management is very exciting. With the advent of new technologies, the travel industry is evolving at a rapid pace. This means that there are more opportunities for travel managers to streamline processes and improve efficiencies. Additionally, as the world becomes increasingly connected, travel managers will have access to a wealth of data that can be used to make informed decisions about where to send employees and how to best manage travel budgets. ”

The interviewer is trying to gauge whether the travel manager is committed to professional development and keeping up with industry trends. This is important because it shows that the travel manager is proactive and takes initiative in their role. Additionally, it indicates that they are able to adapt to change and are always looking for ways to improve their skills.

Example: “ There are a few ways that I continue to learn and grow in my role as a travel manager. Firstly, I make sure to keep up to date with industry news and developments. This helps me to understand the latest trends and changes in the travel industry, and how they might impact my role. Secondly, I regularly attend training courses and seminars. This allows me to stay up-to-date with best practices in travel management, and learn new skills that I can apply in my role. Finally, I make sure to network with other travel professionals. This gives me a chance to exchange ideas and learn from others in the field. ”

There are a few reasons why an interviewer might ask this question to a travel manager. First, they may be interested in the manager's opinion on whether or not a career in travel management is a good idea. Second, they may be interested in the manager's advice on how to best prepare for a career in travel management. Finally, they may be interested in the manager's thoughts on the most important skills and qualities that someone considering a career in travel management should possess.

The answer to this question can provide the interviewer with valuable insight into the manager's level of experience and expertise in the field of travel management. It can also give the interviewer a better understanding of the manager's personal opinion on the matter, which can be helpful in determining if the manager is a good fit for the company.

Example: “ There are a few things to keep in mind if you're considering a career in travel management. First, it's important to be organized and detail-oriented, as you'll be responsible for coordinating travel plans and making sure all the details are taken care of. Second, good communication skills are essential, as you'll be dealing with clients and suppliers on a daily basis. Finally, it's helpful to have some knowledge of different cultures and customs, as this will come in handy when arranging travel to different parts of the world. ”

You deserve a personal travel manager

Whether you’re planning an annual break, a bucket list holiday or your next business trip, a personal travel manager will make it a wonderful experience. With our personal travel managers each having on average 20 years' travel experience, they will take care of all your travel arrangements and provide that insider information to save you time and create a trip that is tailored just for you.

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Destination Focus - Hawaii

Hawai’i is a much loved destination for Australians. There’s just something about that first step onto the plane, the gentle strum of a ukulele providing the soundtrack. Our guides to Hawai’i are a great place to start if you are thinking about visiting America’s 50th state.

Indulge your spirit of adventure on the biggest Hawaiian island. It’s still a vast frontier, full of unexpected wonders

Emerald mountains, weeping waterfalls, red-rock canyons and jaw-dropping beaches. Kaua‘i’s natural gifts are unparalleled

Maui lures travellers with an invigorating mix of natural beauty and outdoor fun, all shared with warm alohas.

Oʻahu attacks your senses. Tropical aromas and temperatures, turquoise waters and a kaleidoscope of colourful fish.

We’re always looking for new people with plenty of talent – and a real love of travel. People who can help their clients have travel experiences that are as individual as they are. If you’re an experienced travel professional and looking to grow with a company as individual as you, find out more about becoming a personal travel manager .

We at Travel Managers Australia recognise the traditional owners of the country where we live and work. We recognise and celebrate the diversity of Indigenous people and their enduring cultures and connections to the land and waters of New South Wales.

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A man sits in a hammock looking out at Concepción volcano in Nicaragua.

Should I Use a Travel Agent? Our Travel Expert Says It Makes All the Difference.

The new age of travel agents know how to find deals, book off-the-beaten path adventures, and get you out of any jam. Especially if you know who to use.

Heading out the door? Read this article on the Outside app available now on iOS devices for members! >","name":"in-content-cta","type":"link"}}'>Download the app .

I’ve always thought that planning my own trips was the most cost-effective way, but I’ve been hearing more about travel agents making a comeback and saving their clients a lot of money. What kinds of outdoor trips should I turn to a travel agent for, and are there any who specialize in working with adventurers like me?

Technically, I’m a professional traveler. As a journalist, it’s my job to research and connect with locals to get beneath the surface of a destination. So I have never really used travel agents. What could they plan better than I could?

A lot, it turns out. Over the years, I’ve gotten to know many travel specialists, and I consider them magicians. My big aha moment happened two winters ago on a trip to Iceland . A massive storm shut down internal flights for a day, causing me to miss my return flight to the U.S. Normally, I would have spent frustrating hours on hold with the airline. But because I’d paid $65 to have Ana Gloria Garcia, an air-support specialist at the travel agency EmbarkBeyond, find and book the most affordable and convenient flight option for me, she handled the rebookings while I soaked in the Blue Lagoon.

During the pandemic, agents became advocates helping travelers get refunds on canceled flights and trips. As travel has come roaring back, an agent’s superpower is now their access to the best hotel rooms, most in-the-know guides, free amenities, and more, says Cory Hagopian, senior vice president of sales and partnerships for Virtuoso , a global network of travel agencies.

And they’re attracting a young clientele. According to a recent industry survey , 38 percent of millennials and Gen Zers are opting to use travel agents as opposed to booking on their own trips. That number is far greater than Gen Xers and baby boomers, of whom only 12 and 2 percent respectively use agents.

What Do I Gain from Using a Travel Agent?

I recently had a friend tell me she spent close to 40 hours researching a family trip online. She probably could have gleaned the same intel from an hourlong conversation with a travel adviser. Knowledge is priceless, and advisers act as your insiders. They know what you don’t and fill in the blanks for things you might not have considered, says Erika Richter, a spokesperson for the American Society of Travel Advisors (ASTA). Their firsthand knowledge, vast network, and on-the-ground connections all combine to provide a unique perspective for crafting the perfect itinerary for you.

Kayak, paddle, raft—a river trip down Costa Rica’s Pacuare is good fun. And Danielle Meyer of Coastline Travel likes to book clients in the riverfront, all-inclusive, 20-suite Pacuare Lodge. “The way to get to the property is by whitewater rafting, so you truly begin with adventure!”

Most travel advisers specialize in certain regions and countries and travel to them frequently, so they have up-to-date intel on not only the best safari camps but the perfect tent to book for the most incredible views and the best local restaurants you won’t find on Tripadvisor. They want their client’s trips to go well to keep them coming back, so it’s in their interest to have sussed out hotels and itineraries before they send you out into the world.

Nicole Forster, 29, considers herself a savvy traveler. She’s been to 20-plus countries and enjoys destination research. But when it came to planning her honeymoon in Africa, she felt overwhelmed, so she reached out to Danielle Meyer at Coastline Travel Advisors , which specializes in bespoke itineraries. “Originally, I wanted to go to South Africa, Victoria Falls, and Madagascar,” Forster recalls. “Danielle convinced me that if we wanted to relax, we should stay in South Africa and save the other countries for separate trips.”

Over five phone conversations and multiple emails, they crafted a 15-night itinerary that included Cape Town, the winelands, the Cape Peninsula, and a safari at the Thornybush Game Reserve. Forster established her budget early in the process, and Meyer sent her a variety of lodge options to choose from.

“I initially wanted to start with the safari, but she pointed out that we’d be jet-lagged and would need to wake at sunrise for game drives,” says Forster. “The safari was our highlight, so it was a perfect way to end the trip.”

A man sitting in an open-air vehicle while on safari in South Africa smiles at the camera while an elephant is just over his shoulder, approaching.

Not only did Meyer book all of the flights, hotels, and transfers, but she created a detailed, day-by-day trip app for the couple that included useful information like check-in times at hotels and how much to tip guides .

Agents also act as advocates. If something goes wrong during your travels, they’re on call 24/7 to handle it. When Forster left the battery and charger for her camera at a hotel, Meyer arranged for an on-the-ground contact to go to a camera store and buy new ones that would be delivered to her hotel the next day.

The cost for the honeymoon planning: $150 per person. “I wouldn’t use a planner for a trip to Hawaii ,” Forster says, “but if I ever took a big trip like this again, I’d 100 percent work with an expert.”

When to Consider Using a Travel Agent

For savvy trip planners, the best time to use a travel agent is for complicated international travel. It can save you hours of planning and peace of mind that if anything goes wrong in your chosen far-flung destination, there’s someone a What’sApp message away to handle it.

Domestically, I’d consider using a travel agent when planning a multi-week national park trip or multi-island trip in Hawaii. They will save you time, guarantee you get the best guides, and help you land reservations at always-booked lodges and hotels.

Dream Trips Delivered

Jessica Cook and her husband both work in the travel industry. Decision fatigued, they handed their honeymoon logistics over to the team at Askari Travel , an agency that specializes in South Africa. Their original plan was also an African safari, but just as they were about to put a deposit down, the Omicron variant of the coronavirus made headlines. Worried about getting stuck abroad, they reached out to Askari’s founder, Muriel Truter, who is from Zimbabwe, and upon her advice, changed their focus to South America.

Knowledge is priceless, and advisers act as your insiders. They know what you don’t and fill in the blanks of things you might not even have considered.

Truter suggested they stick to Colombia rather than country-hop. Cook supplied a budget and a wish list: 12 days, no more than three destinations, a barefoot-luxe feel, and adventures like horseback riding and mountain biking. The rest was a surprise that Askari pretty much nailed, with the exception of one hotel.

“Everything felt so authentic, but this one hotel on Barú island felt really fabricated and was full of American tourists,” recalls Cook. She immediately messaged the Askari team, saying, “Hey, this place really isn’t our vibe,” and within an hour they were on a water taxi headed to Blue Apple, a B Corp hotel—and an Outside pick for tropical adventures —on Tierra Bomba island. “It was honestly the best trip we’ve ever taken,” she says.

Tierra Bomba, a 15-minute boat ride from the Colombian capital of Cartagena, is an affordable Caribbean destination with a relaxed pace and soft white sands.

Are Travel Agents Expensive?

It depends. Cost varies. Some travel agencies won’t charge any fee, as they receive a commission from the bookings, while some high-end agencies will charge pricey annual membership fees for their services. Still others charge nominal “professional” fees starting at $150. Fees often fluctuate based on the length and intricacy of a trip and how far out you do the planning (6 to 12 months is recommended). You may occasionally come across agents who charge a percentage of the total trip price or hourly rates.

Basic travel enquiries are generally free. In 2016, Leah Smith, founder of Tafari Travel , opened an old-school brick-and-mortar location in Denver’s Cherry Creek neighborhood so her services would feel less intimidating to first-time users. “With our retail-office location, we’ve become part of the community, and both clients and non-clients are welcome to pop in and ask whatever questions they may have, no charge,” she says.

Matt Lindsay, founder of the surf-guiding and travel company LuxSurf Travel , builds relationships with resorts and property owners to get discounted rates that he can then pass on to guests.

Matt Lindsey of LuxeSurfTravel can arrange a surf safari on a 165-foot boat, complete with dive masters. surf guides, and a spa. Guests spend a week cruising around atolls in the Maldives seeking out perfect swell and swimming with whale sharks and manta rays.

Dominic Allan, the founder of Real Latin America , specializes in travel to Belize and Nicaragua and caters to independent travelers who are happy to book their own flights and hotels but are seeking his local intel. Allan’s three-tier pricing structure starts at $300 for up to three hours of phone calls, during which he might weigh in on where to eat (or not to), the best room to request in a certain lodge, or whether you really need a guide to hike.

”Totoro Eco-Lodge, in Nicaragua, has always been one of our favorites,” says Dominic Allen of Real Latin America. In addition to its laid-back vibe, it’s spectacuarly placed on Ometepe Island, with views out to the active Conception volcano. Allen recommends volcano hikes, rainforest excursions, tours of a chocolate farm, and sunset paddles in search of caiman.

Value Versus Savings

If you’re just looking for deals and steals, you might not be ready to work with a travel adviser, says Richter of the ASTA. “Anything you invest in with a travel adviser comes back to you in the form of amenities, customer service, peace of mind, better access to unique experiences, and handcrafted itineraries,” she says. “You could save money by cutting your own hair, too, but most people go to someone who knows what they’re doing.”

Agents work with preferred partners who can guarantee perks for clients, such as free upgrades, early check-in or late check-out, and resort credits. Those add-ons often translate into savings, says Justin Huxter, cofounder of the UK-based Cartology Travel . “We had a client go to Maui for a week, and because of our partnership with the resort, breakfast was included,” he says. When breakfast costs $120 for two, that’s a savings of $840.”

A meerkat sits atop a man wearing a ball cap and scans the horizon of Botswana’s Makgadikgadi Pans.

Some of the Best Travel Agents in the Adventure World

Some of my go-to resources for finding a person to work with include travel expert Wendy Perrin’s annual Wow List of tried and trusted agents, the Adventure Travel Trade Association’s adviser network , and the ASTA’s advisor directory .

In addition to the agents mentioned throughout this story, others I highly recommend for adventurous travelers include:

Dan Achber of Trufflepig , for Africa and the Middle East
Miguel Cunant of Sri Lanka in Style
Javier Echecopar of Journey Costa Rica
Daniel Fraser of Smiling Albino , for Southeast Asia
Elizabeth Gordon of Extraordinary Journeys , for Africa
Kleon Howe of the Art of Travel , for French Polynesia
Jay Johnson of Coastline Travel , for Hawaii and California
Antonello Losito of Southern Visions Travel , for Puglia, Italy
Rabia Malik of Fora Travel , for general worldwide travel
Robyn Mark of Mayamaya Travel , for Africa, the Alps, Patagonia, and Japan
Marisol Mosquera of Aracari , for Peru and Bolivia
Zach Rabinor of Journey Mexico
Raluca Spiac of Beyond Dracula , for Romania

The author immersed in the hot waters of Iceland’s Blue Lagoon, with mud on her face. It beats being on the phone trying to reschedule a flight cancellation.

Travel-advice columnist Jen Murphy is now a believer in using a travel agent. Thanks to their expertise and connections, she’s avoided dozens of trip catastrophes.

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FIFA World Cup 2026

Manager, travel, fifa world cup 2026.

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Coordinate and manage travel logistics for teams, officials, guests, and stakeholders attending the FIFA World Cup 2026.
Organize visa and immigration processes to ensure smooth entry and compliance with host country regulations.
Arrange transportation, including flights, ground transportation, and transfers, for all participants.
Coordinate accommodation arrangements, ensuring comfortable and convenient lodging for teams and guests.
Develop and implement travel itineraries, schedules, and contingency plans to optimize travel efficiency.
Provide support for travel-related inquiries, issues, and emergencies throughout the tournament.
Collaborate with airlines, hotels, and transportation providers to negotiate contracts and secure favorable rates.
Implement travel safety measures, including health and security protocols, for all participants.
Manage communication with teams and guests regarding travel arrangements, changes, and updates.
Prepare and distribute travel guides and information packets to facilitate participants' smooth arrival and stay.
Monitor and manage travel budgets, expenses, and financial records to ensure cost-effective travel operations.
Evaluate and optimize travel processes post-event, identifying areas for improvement and implementing lessons learned for future tournaments.
Bachelor’s degree or similar level of higher education
Minimum 5 years of experience in a travel management role
Good communication skills, both oral and written
High accuracy and attention to detail
Team player, willing to pitch in where needed
Positive attitude, patience, and persistence
Fluent in English. Spanish and/or French proficiency is a plus
Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools

More From Forbes

How gainsborough bath spa captures the spirit of bath.

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“The hotel is one of the most unique properties in the whole of the UK, “ says Gainsborough Bath Spa ’s general manager, Marc Mac Closkey. The Dublin-born hotel manager is a natural raconteur, but he’s not putting a PR spin on what are the charms of the hotel, carved out of two Grade II listed buildings in the heart of Bath—it is genuinely one-of-a-kind.

The hotel is steeped in Bath's unique heritage.

The only hotel in the city of Bath—if not the UK—to harness the power of the city’s natural, thermal spring waters, Gainsborough Bath Spa has revived the ancient practice of social bathing for modern-day guests. The city’s ancient waters were first utilised by the Romans, who created the original bath houses surrounding the city’s springs, a practice which can now be tapped into at the hotel, with guests following a specially-devised one hour water circuit in its spa.

“Under the hotel, sits an ‘engine room’—our nerve centre—from where we drill down for the natural spring water and then purify it and cool it before pumping it into the spa,” says Marc. These waters are then celebrated across a series of pools found at the hotel’s Spa Village Bath–a modern replica of the Roman bath houses of old.

The Spa Village Bath.

“The water actually comes up from the earth at 120°F,” says Marc. “It’s too hot, so we also have to reduce it to 92°F to be used in the therapeutic pools.”

It’s a seductive place and easy to lose hours in the facilities, which feature two small balneo pools to relax in, and a main floating pool, found under a Victorian-style glass atrium, as well as traditional and infrared saunas, a steam room and ice chamber to while away the time.

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Omorovicza treatments.

New for this year, the hotel has collaborated with cult Hungarian skincare brand, Omorovicza , with five new mineral cure rituals added to its treatment menu.

“It’s the perfect fit,” says Marc. “Omorovicza uses the healing minerals of Budapest’s thermal waters within its products and therapies, and it is a nice link to our own thermal springs found in the city.”

The Omorovicza treatments on offer include a Hungarian Mud Detox, a Mineral Mud Scrub and special facials and body treatments that use the properties of gold to reduce inflammation. All therapies also lock in the healing properties of thermal water, which helps with detoxifying the body and hydrataing the skin. A highlight is the Bespoke Mineral Revitalising Facial, which includes a mask made of Moor Mud, to decongest and refine the skin’s surface, and Omorovicza’s signature facial massage to leave skin firmer and lifted

The lobby is modern and sleek.

The hotel, which opened its doors to great acclaim in 2015, is the first in the UK by YTL Hotels, the Malaysian hotel brand, renowned for its hotels, boutique experiences and spa villages found across Malaysia, Thailand, Indonesia and Japan. Paying homage to these roots, the hotel has also introduced another update with a newly launched ‘Far East Meets West’ menu in the hotel’s main restaurant, the Gainsborough Brasserie.

Including dishes from the brand's sister restaurants in Malaysia and Japan, the fusion menu aims to showcase the best of Bath’s local produce while giving a nod to the cuisine of the East. Starters include the signature Dancing Prawns, coated in a citrusy aioli emulsion, and chargrilled Satay Skewers , cooked fresh over a coal fire and coated in a spicy chunky peanut sauce. For mains, there is Roti Cani with Lentil Curry , a fluffy, grilled flatbread served with a spiced lentil curry or the Free-range Chicken Rendang , a fragrant turmeric and chilli coconut dish.

The central staircase links the past and present interior design.

Named after the artist, Sir Thomas Gainsborough, the hotel dates back to the 1820s, and actually started life as a hospital. It was later reimagined as part of Bath’s art college. History oozes from its walls—from the honey-hued façade to the display of Roman coins in the lobby, part of the ‘Beau Street Hoard’—a cache of 17.500 Roman coins that were found in 2007 in the foundations of the hotel (the full collection is on display at the city’s Roman Baths).

YTL’s signature design style is slick and modern and this aesthetic works well against the Georgian elegance that is the skeleton of the hotel. New York based interior designers, Champalimaud Design, have given the interiors a vibrant sheen of gloss with polished floors offset against Georgian colours, think: china-blue, chocolate brown and golden yellow. Rooms have thoughtful touches, such as padded headboards covered in joie de toile fabric (the pastoral scenes are a nod to Gainsborough), modern four-posters in the suites and opulent drapes. There are complimentary minibars, Roberts radios and views over the rooftops of Bath, or across to the grand Thermae Bath Spa , which sits opposite the hotel.

Nods to the Georgian roots of the building can be seen in the suites.

Located in the centre of the city, the hotel puts guests within walking distance of Bath’s many exceptional sights and architectural wonders. Like the hotel, the city is multilayered in history, and has long attracted visitors due to its thermal waters and standout Georgian and Roman architecture. From the Royal Crescent, a semi-circular terrace of 30 houses overlooking Royal Victoria Park, to the Roman Baths (now a museum), wandering around the streets of Bath is like being in a living museum. In fact, it is the only complete city in the UK designated a UNESCO World Heritage Site , along with its unique second inscription as part of UNESCO's Great Spa Towns of Europe.

Soon hitting our screens is the third series of Bridgerton , which famously and accurately portrayed the city as a much-loved resort town and the summer destination of choice for the well-to-do London set. It’s clear that not much has changed.

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Dodgers Manager Loves Support From Fanbase While Team Is On Road

Ricardo sandoval | may 12, 2024.

Apr 23, 2024; Washington, District of Columbia, USA; Los Angeles Dodgers manager Dave Roberts (30)

Los Angeles Dodgers

The Los Angeles Dodgers are one of the most historic franchises, not only in all of baseball but in the entire realm of sports. Dodger fans are everywhere, far and wide. Everywhere the Dodgers go, the fans always show their support to their Boys in Blue.

That's no different than when the team travels south to San Diego. In fact, it's practically another home game for the Dodgers when they head down to play the Padres. The Dodger fans pack Petco Park to the brim, and it's noticeable even through the television screen.

Dodgers Nation's Doug McKain had a post-game chat with Roberts, discussing the overwhelming presence of Dodger fans. Roberts, with a hint of gratitude in his voice, acknowledged the significant role these fans play in their away games.

"I would argue that our fans travel better than anyone in baseball. It's good that 310, 213, 909 didn't get blocked out for tickets. They got to make their way south."

Petco Park set a new attendance record with 46,701 fans. Dave Roberts on the Dodgers road fan support: "I would argue that our fans travel better than anyone in baseball. It's good that 310, 213, 909 didn't get blocked out for tickets. They got to make their way south." pic.twitter.com/mU7cDSuoFM — Doug McKain (@DMAC_LA) May 12, 2024

Dodger fans always do their best to pack Petco Park. They are loud and proud, and they go through San Diego like it's Los Angeles. Pantone 294, the largest traveling fan base in baseball, marched through San Diego before Saturday's contest.

Dodgers fans were ACTIVE yesterday in San Diego before LA took down the Padres 5-0! 🔥 Time to get this win and take home the series today on Mother’s Day 💙 🎥: @pantone294 @jonschaeffer pic.twitter.com/PVCGFgUkqV — Dodgers Nation (@DodgersNation) May 12, 2024

Dodger fans showed up and showed out, so much so that Petco Park recorded the single-game attendance record on Saturday. While the Padres Twitter account thanked their fans, we all know why they achieved the attendance record.

Nobody does it like Dodger fans.

RICARDO SANDOVAL

Ricardo Sandoval | Weekend NewsDesk Manager

Follow @_RicardoSand

Watertown’s Red Lobster closes abruptly, employees stunned

W ATERTOWN, New York (WWNY) - Longstanding Watertown restaurant Red Lobster abruptly closed Monday with signs plastered on the doors.

The restaurant’s general manager and employees confirmed the closure with 7 News.

Around 40 people were employed there.

One of them, Aggie Towsley, was on her way to the restaurant to start her day shift when she got a call from her general manager saying the restaurant had shut down.

Working there for more than 30 years, Towsley had done it all at the restaurant - hostess, prep, cook and server.

“Very emotional. It’s been a very rough day today,” she said.

The hardest part will be breaking her routine.

“Just not having a reliable job to go to every day, it’s something that you look forward to,” she said.

How could a corporation like Red Lobster lay off dozens of people without a warning? Cheryl Mayforth with The WorkPlace says it depends on how many full-time workers were at the location. Red Lobster needed to have at least 25 full-time employees to be required by state law to give notice the restaurant was closing.

“There would be no WARN notice and that’s kind of too bad because that gives employees advanced warning to be able to prepare for something like this because I’m sure this has come as a real shock,” said Mayforth.

Towsley says although she’s afraid of change, she’s already looking for a new job.

“It is hard to get into anywhere. I’m not young anymore. You never know, I might look for a healthcare position,” she said.

Officials at The WorkPlace say the unemployed can reach out to them for help.

Red Lobster’s parent company has been financially struggling for years and it was reported it was looking for a buyer, or to file Chapter 11 bankruptcy.

WIVB in Buffalo is also reporting Red Lobster closed 4 locations in western New York on Monday.

Corporate officials didn’t return our calls.

Brad Marchand to travel with Bruins to Florida, but status for Game 5 remains undetermined

Brad Marchand left Game 3 after a hit from Florida's Sam Bennett.

BEDFORD — It remains to be seen if the Bruins will have their captain available on Tuesday as they try to stave off elimination at the hands of the Florida Panthers.

Before the Bruins jetted off for South Florida on Monday afternoon, general manager Don Sweeney offered up a brief update about the status of Brad Marchand, who was ruled out for Game 4 due to an upper-body injury.

“Brad skated today,” Sweeney said. “He’ll travel with the team, he’s still day to day and hopefully continues — guys gotta give him a chance.”

Marchand making the trek to Sunrise stands as a step in the right direction. The rest of his teammates needing to “give him a chance” could signal that the Bruins might have to win Game 5 without him and return to Boston to give the 36-year-old winger enough time to get cleared for game action.

Marchand was injured during Game 3 of Boston’s second-round series against Florida after getting punched in the face during an on-ice collision with Panthers forward Sam Bennett.

No penalties were assessed, nor did Bennett receive any supplemental discipline from the NHL following Marchand’s injury.

Marchand, who struggled to get back on his skates after his collision with Bennett, only played 10:51 and did not return in the third period of Boston’s Game 3 loss .

A new camera angle released Sunday evening of the collision between Bennett and Marchand in Game 3 offered evidence that it was Bennett’s punch that dropped the Bruins forward to the ice — rather than a heavy reverse hit.

This camera angle is … 😬 pic.twitter.com/9LDZQILde6 — Conor Ryan (@ConorRyan_93) May 12, 2024

Speaking after Florida’s Game 4 win on Sunday, Bennett defended his collision with Marchand.

“On that play, obviously I’m not trying to punch him in the head like everyone’s saying,” Bennett told the NHL on TNT crew on Sunday. “Other people can have different opinions. I’m just bracing myself for him coming to hit me. There’s no way I would have had time to think about punching him in the head. People can see it however they want.

“It’s playoff hockey. There are going to be hard plays. Obviously, it’s unfortunate he got hit, but that’s just a hockey play in my mind.”

The Bruins face off against the Panthers in Game 5 on Tuesday at 7 p.m. Florida leads the series, 3-1.

Conor Ryan can be reached at [email protected] .

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Bottom line: A travel manager aims to optimize corporate travel efficiency, cost-effectiveness, and employee satisfaction. What is travel management software? Travel management software is a specialized technology that companies use to help manage their corporate travel programs. The software is designed to streamline and automate various ...
About TravelManagers
10 Reasons Why You Need a Personal Travel Manager. Whether you're planning your annual family beach holiday, a short break with friends, or a once-in-a-lifetime epic adventure, choosing to book with an experienced personal travel manager (PTM) could transform your holiday from enjoyable to exceptional… Here's why: Read more
Navan hiring Manager, Travel Services in United States
The Travel Service Manager oversees a team of Travel and Lead Travel consultants and has overall…See this and similar jobs on LinkedIn. Posted 10:30:03 PM. The Travel Service Manager oversees a ...
TravelManagers Australia
Oʻahu attacks your senses. Tropical aromas and temperatures, turquoise waters and a kaleidoscope of colourful fish. You deserve a personal travel manager. With hundreds across Australia and an average of 20 years' experience, TravelManagers personal travel managers will create a tailor-made trip that's as individual as you are.
When to Use a Travel Agent
As travel has come roaring back, an agent's superpower is now their access to the best hotel rooms, most in-the-know guides, free amenities, and more, says Cory Hagopian, senior vice president ...
Manager, Travel, FIFA World Cup 2026
Reporting organisationally to the Executive Director, Operational Services, the Manager, Travel will be a key member of the FIFA26 Travel team, and work in close collaboration with FIFA Zurich key collaborators and other key individuals responsible for managing all aspects of travel logistics, arrangements, and coordination for teams, officials, and guests participating in the tournament.
How Gainsborough Bath Spa Captures The Spirit Of Bath
"The hotel is one of the most unique properties in the whole of the UK, " says Gainsborough Bath Spa's general manager, Marc Mac Closkey. The Dublin-born hotel manager is a natural raconteur ...
Dodgers Manager Loves Support From Fanbase While Team Is On Road
Los Angeles Dodgers manager Dave Roberts loves the support his team gets on the road, especially in San Diego. ... "I would argue that our fans travel better than anyone in baseball. It's good ...
Watertown's Red Lobster closes abruptly, employees stunned
The restaurant's general manager and employees confirmed the closure with 7 News. Around 40 people were employed there. One of them, Aggie Towsley, was on her way to the restaurant to start her ...
Brad Marchand to travel with Bruins to Florida for Game 5
Before the Bruins jetted off for South Florida on Monday afternoon, general manager Don Sweeney offered up a brief update about the status of Brad Marchand, who was ruled out for Game 4 due to an ...