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Travel booking

How to book travel for your doctoral study through Orbit. You can make your own live booking using Orbit Online, or request to book with an Orbit consultant using Orbit Request. Both systems are accessed via the Orbit Travel Portal.

How to make a booking through Orbit Online

Travel booking with Orbit Online . Size: 690.0 kB. Type: PDF .

Download this PDF file. Size: 690.0 kB .

Orbit Online offers lower booking fees compared to other platforms.

How to make a travel booking through Orbit Request

• Go to the Travel Platform .
• Click on 'Profiles' on the left menu to check your profile details are correct, including your primary business unit/department (do this before you arrange your first travel booking).
• Click on 'Request' > 'New request', then fill in the template to request your booking. This request is sent to Orbit who will then provide you with travel options.
• For detailed instructions on how to request a booking, read the user guides (accessed via 'Policy info' > 'User guides' on the menu to the left).
• Service: Shared Transaction Centre (STC)
• Topic: Request to purchase
• Sub-topic: Travel purchase request
• Sub-topic: Travel request
• Press continue.
• Booking number (found in the booking confirmation)
• Cost centre to be charged: 9442 for PReSS account
• Project code: Enter your username
• Account code: 312771 for an international conference, 312772 for a domestic conference, 312773 for an international field trip, and 312774 for a domestic field trip
• Department/Faculty: Arts
• Financial approver: Nina Mamnani (nmam001)
• Line manager: Martin East (meas014)
• Financial approver: Sabrina Schulte (ssch487)
• Line manager: Kim Phillips (kphi025)
• Line manager: Katherine Smits (ksmi106)
• Māori Studies line manager: Tracey McIntosh (tmci005)
• Pacific Studies line manager: Lisa Uperesa (lupe001)
• Press submit.
• Email: travel.uoa@orbit.co.nz
• Phone: +64 9 355 7585

Training and assistance with Orbit Travel Portal is avaliable for free and can be done in-person or online via Teams. Please email  Orbit Travel to organise a meeting.

Orbit Enterprise

All your travel needs in one seamless platform.

See everything at a glance – traveller profiles, booking tools, trip details, unused credits, travel alerts, real-time flight information and more.

It’s how travelling should be.

Meet Orbit Enterprise – navigate travel management with ease

Orbit Enterprise allows you to navigate the complexities of travel by uniting all of your booking platforms, safety information and travel requirements in one place.

Orbit Enterprise empowers Travel Agents, Travel Managers and Travellers themselves to access all of their information in one simple platform.

By taking all of the fragmented information from booking tools, flight portals, government websites, health updates and more, Orbit Enterprise seamlessly brings together everything you need.

Orbit Enterprise delivers travel convenience, right at your fingertips.

Orbit Profiles

Orbit Profiles allows end-users to effortlessly capture, control and synchronise important traveller data. It recognises passport data, visa requirements and more.

• Manage all personal information in a single traveller profile
• Automatically synchronise profile data with 3rd party systems
• Integrates with major booking tools, GDS and HR Systems
• Secure with GDPR and PCI-DSS compliance

Orbit Request

Orbit Request streamlines offline travel requests and pre-trip approvals. It can be configured to manage travel policy, approval flows and destination risk advice.

• Remove the reliance on emails and improve efficiency
• Have a single view between traveller, approver and travel agent
• Customise your business needs with highly configurable workflows

Orbit Credits

Orbit Credits gives users a full view of all available ticket credits. Our integrated Ticket Scanning solution identifies eligible ticket credits, automatically scanning and updating in the Orbit Credits module. It also provides upfront alerts as credit expiry approaches and is integrated with OBTs to guarantee convenient use.

• Provide full visibility of ticket credits at traveller or company view
• Maximise spend and minimize loss by applying to bookings
• Never miss another expiry date with automatic alerts

Orbit Care is a rich-featured, duty of care tool that provides 24/7 alert monitoring, notification, traveller identification and two-way communication through a simple and intuitive interface.

• Be informed of the latest travel alert data 24/7
• Quickly identify your travellers based on location or timeframe
• Easily communicate with travellers no matter their location

Orbit Trips

Orbit Trips provides full visibility of all travel itineraries so travellers and travel arrangers can access all current, past and future trips in one place.

• Have a single view of all trips, regardless of source
• Retrieve a simple and dynamic itinerary display
• Stay informed with upfront information
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Travel Check

In line with the travel restrictions due to the pandemic, Orbit Travel Check has been specifically designed for travellers, travel arrangers and agents to identify the various travel, entry and health requirements, easily and accurately, for over 220 countries.

• Check visa, entry, vaccination and other health requirements
• Easily validate complex itineraries, based on traveller nationalities
• Improve efficiencies with automated checks

Orbit Zeus is a virtual personal assistant that provides practical access to information using natural language. Travellers can use this to retrieve any information asking questions via text.

• Simplify how travellers and travel arrangers interact
• Easily access traveller and trip details from itinerary to flight status
• Zeus adds a whole new level of convenience in travel

Want to do better business, together?

Welcome to the Orbit Travel Form

To access this tool please use the link in your Order Confirmation email.

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The Guide to Chase’s Travel Portal

Many or all of the products featured here are from our partners who compensate us. This influences which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money .

Table of Contents

Who can use the portal?

Benefits of booking travel in the portal, is chase's travel portal worth using, does chase's travel portal price match, how to use chase's travel portal, what else you need to know, chase travel portal tips, recapped.

Chase's travel portal is one of the best features of having a Chase credit card. Earning Ultimate Rewards® with credit cards like Chase Sapphire Preferred® Card and Chase Sapphire Reserve® can deliver big value if you know how to navigate Chase's travel portal.

Much like third-party booking sites like Orbitz or Expedia , you can use Chase's travel portal to book flights, hotels and cruises, among other things. You can redeem points to offset the cost of the trip or pay in cash. You won’t have to worry about blackout dates or award inventory caps like you may find when using airline miles or hotel points for the same trip since you are essentially buying travel with cash.

Within the portal, you can also redeem points for merchandise or transfer them to other travel loyalty programs if you are short on miles and points there. In short, having a flexible points currency like Chase Ultimate Rewards® is one of the smartest routes you can take in the miles and points game. Booking travel through Chase's travel portal is simple. Here’s what you need to know about the portal.

» Learn more: Chase Ultimate Rewards®: How to earn and use them

Not all Chase cards have the same benefits. Only some cards earn Ultimate Rewards® points; others may earn loyalty miles and points with an affiliated partner. For example, the United℠ Explorer Card earns United MileagePlus miles.

These are examples of cards that earn Chase Ultimate Rewards® and give access to Chase's travel portal:

Chase Sapphire Reserve® .

Chase Sapphire Preferred® Card .

Chase Freedom Unlimited® .

Chase Freedom Flex℠ .

Ink Business Preferred® Credit Card .

Ink Business Cash® Credit Card .

Ink Business Unlimited® Credit Card .

on Chase's website

• 5 points per $1 on travel booked through Chase.

• 3 points per $1 on dining (including eligible delivery services and takeout), select streaming services and online grocery purchases (not including Target, Walmart and wholesale clubs).

• 2 points per $1 on other travel.

• 1 point per $1 on other purchases.

Point value in the travel portal: 1.25 cents apiece.

• 10 points per $1 on Chase Dining, hotel stays and car rentals purchased through Chase.

• 5 points per $1 on air travel purchased through Chase.

• 3 points per $1 on other travel and dining not booked with Chase.

Point value in the travel portal: 1.5 cents apiece.

• In the first year, 6.5% cash back on travel purchased through Chase, 4.5% cash back on drugstores and restaurants, and 3% on all other purchases on up to $20,000 in spending.

• After that, 5% cash back on travel purchased through Chase, 3% cash back at drugstores and restaurants, including takeout and eligible delivery service, and unlimited 1.5% cash back on all other purchases.

Point value in the travel portal: 1 cent apiece.

Point value in Chase travel portal: 1 cent apiece.

Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $900 toward travel when you redeem through Chase Travel℠.

Earn an additional 1.5% cash back on everything you buy (on up to $20,000 spent in the first year) - worth up to $300 cash back!

Earn a $200 Bonus after you spend $500 on purchases in your first 3 months from account opening.

» Learn more: The best travel credit cards right now

Earn points on paid reservations

The primary reason you may want to book travel via Chase's travel portal is that you earn Chase Ultimate Rewards® on paid reservations. You can earn 5x points on airfare booked within the portal and 10x points on hotels and car rentals.

That can really add up, but beware that when booking hotels with Chase Ultimate Rewards®, you are not eligible to earn points with the hotel loyalty program or reap elite status benefits since it is using a third-party service. The tradeoff can vary by property, but using Chase's travel portal is especially helpful when booking unaffiliated hotels or hotel brands where you usually do not collect points or have elite status. In those instances, you are less likely to be passing up the perks of points earning and elite status.

Earn points on airfare even for redemptions

When booking airfare through Chase, you do earn miles no matter if you pay with cash or points. This makes using points for airfare via the travel portal more beneficial than redeeming for a hotel.

Earn bonus points for restaurant bookings

You can even earn bonus points when making restaurant bookings through the portal. This can be a great way to enhance your trips with great dining in advance rather than chatting with your hotel concierge.

Shop for the best value redemption

Since the value per Chase Ultimate Rewards® points is relatively constant, using the travel portal may not always be the best option. You may be able to spend fewer points if you book the same trip with the specific airline or hotel's points instead of Chase Ultimate Rewards® points. This is more common with itineraries with high cash prices, like a hotel night that's particularly expensive. Always compare the cost of using traditional miles and points over using Chase points to see which offers better value. In some cases, you may want to transfer Chase points to partner programs to squeeze more value from them.

One example where that could be exceptional value is for expensive business class tickets that also have award availability. Let’s say you’re looking for a United business class ticket between Newark and London. If the cash cost of a one-way ticket is $2,505, that will cost you 250,500 Ultimate Rewards® points when redeeming at a value of one penny per point. In this example, it may be worth redeeming MileagePlus miles instead.

For this flight, the one-way mileage cost is 91,700 miles. Even if you don’t have enough United miles, you could transfer that amount from Chase Ultimate Rewards® (since they are partners), and save yourself a nice chunk of Chase points in the process. It is always best to compare the cash cost with the redemption cost using both Chase and the airline or hotel’s own loyalty program.

» Learn more: The best Chase transfer partners — and the ones to avoid

Chase's travel portal can be worth using in specific scenarios.

Redemptions: You hold the Chase Sapphire Reserve® , the Ink Business Preferred® Credit Card or the Chase Sapphire Preferred® Card and want to make a redemption. The first two cards get an elevated point value of 1.5 cents apiece when redeeming points and booking travel in the portal; the latter gets 1.25 cents apiece.

Bookings. You hold the Chase Sapphire Preferred® Card , the Chase Freedom Unlimited® or the Chase Sapphire Reserve® and want to earn bonus points. The Chase Sapphire Preferred® Card and the Chase Freedom Unlimited® typically earn 5x points per $1 spent on all travel purchased through Chase's travel portal, while the Chase Sapphire Preferred® Card earns 5-10 points per $1 spent on Chase Dining, hotel stays, rental cars and air travel purchased through Chase's travel portal.

Otherwise, you might be wise to book travel directly with the airline, hotel or rental car company, which can simplify cancellations or changes to your bookings. You can do this with cash, card or by transferring points to one of Chase's transfer partners.

» Learn more: The guide to Chase transfer partners

Despite being powered by Expedia — an online travel agency that includes a Price Match Promise — Chase's travel portal does not offer customers a price matching benefit.

Capital One Travel has price drop protection that will advise you when to buy and refund you if the price of your flight drops by a certain amount after purchase.

Once logged into your Chase account, you’ll find a sidebar on the right of the page with your Chase Ultimate Rewards® balance. Once you click on it, it brings up a variety of options for how to spend your points. Choose “travel” to take you to the standard booking page where you can enter your plans for flights, cruises, rental cars, hotels or other activities.

Depending on the card you have, your points are worth between 1-1.5 cents per point. The best value card is the Chase Sapphire Reserve® , which offers 1.5 cents in value per point to redeem through the portal, while the Chase Freedom Unlimited® only values points at a penny per point. This means that Chase determines the number of points you’ll need to redeem for an award based on the cash cost of the travel you are trying to book.

It’s easy to search for the travel you want. Chase has partnered with Expedia to run the search engine, but this has limited the search function a bit with some low-cost airlines no longer appearing. Be mindful of this when making a reservation (perhaps check to see if the airfare is similar to the basic economy or main cabin price on the airline’s website first).

The advanced options button lets you sort by airline and class of service.

Much like other online booking engines, once you find the travel plans you like, you enter your personal details. The best part of using the travel portal is that you can pay in full with points, cash or use a mix of points and cash. You can adjust the amount of points you want to spend for your trip and the website will display how much remaining cash you owe. If you need more points, you can transfer them from other Chase Ultimate Rewards® earning accounts you may have to boost your balance.

The process for booking hotels or car rentals is similar to reserving a flight, giving you the option to use a mix of cash or points.

To book a cruise with points, however, you’ll have to call Chase directly.

Another exception is when making a reservation at Luxury Hotel and Resort Collection properties, you can only make a cash reservation (you pay upon checkout) and cannot redeem Ultimate Rewards® points. You may still want to reserve through the portal, though, since it means you are eligible for additional perks like daily breakfast for two and a special amenity that varies by the hotel.

You can also reserve activities at home or your destination and pay for them in cash or with points. These include tours, museum visits and other local experiences.

Chase may charge a service fee on certain reservations. You will want to weigh whether this small charge is worth the benefit in Chase Ultimate Rewards® points you may use.

Many hotel companies offer member-only rates to entice you to book directly with them rather than through a third party. You’ll want to weigh whether earning Chase Ultimate Rewards® points is more valuable than the difference in the lowest rate booked directly with the hotel company.

When making any reservation through Chase's travel portal, you will be at the mercy of its own policies when it comes to changing or canceling a ticket. You will have to contact Chase directly to adjust your plans since you made it independently of the airline or hotel company. This can make it especially difficult with last-minute travel plan changes.

» Learn more: Advanced tips for redeeming Chase Ultimate Rewards

With a little comparison shopping for your travel plans, you can squeeze exceptional value from points via the Chasee's travel portal. They can be redeemed like cash for travel, but always be sure to compare a reservation using Chase points to the cost of using hotel or airline points.

Sometimes, it may be less advantageous to use Chase points since you will lose out on travel-related perks. Other times, you’ll come out ahead since you can save cash using points, which is helpful when there is no award availability for your preferred travel plans.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

1.5%-6.5% Enjoy 6.5% cash back on travel purchased through Chase Travel; 4.5% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and 3% on all other purchases (on up to $20,000 spent in the first year). After your first year or $20,000 spent, enjoy 5% cash back on travel purchased through Chase Travel, 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and unlimited 1.5% cash back on all other purchases.

$300 Earn an additional 1.5% cash back on everything you buy (on up to $20,000 spent in the first year) - worth up to $300 cash back!

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

1%-5% Earn 5% cash back on up to $1,500 in combined purchases in bonus categories each quarter you activate. Earn 5% on Chase travel purchased through Ultimate Rewards®, 3% on dining and drugstores, and 1% on all other purchases.

$200 Earn a $200 Bonus after you spend $500 on purchases in your first 3 months from account opening.

MyTravelport

Everything under control, already on mytravelport, why mytravelport, tools and insights.

Yes, most travel platforms have a self-service portal. But MyTravelport offers so much more. It’s your central source of training, support requests, and insights. It also lets you download and manage all Travelport products and approved third-party solutions.

More control

MyTravelport puts you in control. There’s no waiting around — it empowers you to get what you need when you need it. So you can carry out operations faster, work smarter, make informed decisions, get support, and improve business performance.

Easy onboarding

Onboarding staff is simpler with MyTravelport. Admins can manage profiles and access permissions, and also have instant access to eLearning, support, and chat features. Making it easier to get started or retrain, with minimal fuss.

Single sign-on

Who needs more passwords to forget? MyTravelport lets you log on with your existing Travelport ID, so there’s no need to access multiple apps and passwords. It really couldn’t be easier.

MyTravelport Features

MyTravelport puts you in the driver’s seat. These features give you the power to easily access what you need, helping decision-making and improving business performance.

• Single sign on for all Travelport web-based applications
• Self-service on/off boarding, administration of all users and account profile permissions, and manage organization settings
• Access to performance data, bills, and payments
• Access to Travelport’s knowledge base and training
• View alerts, news and events
• Create support requests

What our customers are saying

Travelport’s people always look to do things differently, and keep agents in mind

Learn more about MyTravelport today

TPG reader question: When is it better to use the Chase portal instead of airline transfer partners?

Update : Some offers mentioned below are no longer available. View the current offers here .

Editor's note: This article is part of a weekly column to answer your toughest credit card questions. If you would like to ask us a question, tweet us at @thepointsguy , message us on Facebook or email us at [email protected] .

There are loads of ways to redeem Chase Ultimate rewards to achieve just about any dream trip on your bucket list .

If you're TPG fan, you probably know how ardently we promote transferring Chase points to valuable airline and hotel partners. It's the best way to get truly outsized value for your rewards. But it's not always the best option. Reader Richard wants to know how to know which method to use:

[pullquote source="Richard Aird"]Is it better to purchase tickets through Chase Ultimate Rewards or to transfer to United MileagePlus to get tickets to Italy?[/pullquote]

Let's take a simple quiz to help you decide whether you should book airfare through the Chase Ultimate Rewards Travel Portal or instead transfer your points to airlines .

New to The Points Guy? Want to learn more about credit card points and miles? Sign up for our daily newsletter .

What is the Chase Travel portal?

The Chase Ultimate Rewards Travel Portal is essentially an online travel agency similar to Priceline or Orbitz (it's actually powered by Expedia). When you log into this platform with your Chase credentials, you can book airfare, hotels, rental cars and more, either by paying with your credit card, redeeming Chase points, or with a mix of both. You can redeem your points for travel at a rate between 1 and 1.5 cents each, depending on which specific Chase credit cards you have (more on this below).

Related: How to use the Chase Travel Portal

You'll even earn bonus points when booking through the Chase Travel Portal and paying with the following cards:

• Chase Sapphire Reserve -- 10 points per dollar on hotel and car rental purchases
• Chase Sapphire Preferred Card -- 5 points per dollar on all travel

While this method is unquestionably less complicated than transferring points to Chase travel partners, because you can only redeem your points at fixed rates, it caps the value proposition of your Chase points (versus all the options transferring to airline partners opens, up which we estimate raises the value of Ultimate Rewards points to 2 cents apiece). That's why we rarely recommend using your points this way -- but the portal can be a life-saver in some instances.

Below are a few questions to ask yourself before transferring points to an airline or booking flights through the Chase Ultimate Rewards Travel Portal .

When to use the Chase Portal instead of transferring points

Question 1: can you travel during your desired travel dates by transferring points.

One of the greatest aspects of booking through the Chase Travel Portal is its ability to vanquish blackout dates and award seat availability that many frequent-flyer programs impose.

When you transfer points to an airline, you'll (usually) be subject to "award inventory." Airlines tend to release a small pool of seats that are eligible to be booked with miles. If those seats are booked, you may not be able to use miles to reserve your flight -- even if there are still empty seats on the plane.

But when you book through the Chase Travel Portal, you're effectively using points to "pay" for a seat. Chase is taking your points, and they're reserving your flight with money. That is to say, if a seat is available for sale, you can book it with points via the Chase Travel Portal just as if you were paying for it with your credit card. It's a good option if you're vacationing around the holidays or during a peak travel season.

Related: Best credit cards for airline purchases

If Chase airline partners offer no award seats for your desired dates, book through the Chase Portal. If there are available award seats, proceed to the next question.

Question 2: Does booking via the Chase Travel Portal cost fewer points?

When you book a flight through the Chase Travel Portal, you'll receive a flat value for your points. This value depends on the credit card you hold:

• Chase Sapphire Reserve -- 1.5 cents per point
• Chase Sapphire Preferred Card -- 1.25 cents per point
• Ink Business Preferred Credit Card -- 1.25 cents per point
• No-annual-fee Chase cards that earn Ultimate Rewards -- 1 cent each

In other words, if the flight you want costs $300, you can book it for 20,000 points if you've got the Chase Sapphire Reserve. But you'll need 24,000 points if you've got the Chase Sapphire Preferred or the Ink Business Preferred due to those value differentials.

Compare the above Chase Ultimate Rewards Travel Portal price to the price of an award flight using frequent-flyer miles, and choose the option that costs fewer points. It's easy to do so since Chase points transfer to its airline partners on a 1:1 basis. If the prices in Chase points and airline miles are nearly identical, proceed to the next question.

Question 3: How many miles will you earn for your flight?

You earn airline frequent-flyer miles when you purchase a flight. You do not earn airline miles when booking an award flight using frequent-flyer miles from a Chase points transfer. Therefore, you'll earn airline miles when booking through the Chase Travel Portal since it's just like purchasing tickets, but not when you transfer your points to an airline program and book an award flight.

Depending on the airline, fare and your elite status, this could certainly move the needle in favor of the Chase portal. Below is a screenshot of a random one-way flight on United Airlines between Chicago and Seattle where the number of United miles (a Chase transfer partner) and Chase points redeemed through the Ultimate Rewards portal are roughly equivalent. While you wouldn't earn any elite-qualifying activity or award miles by transferring Chase points to United and then redeeming for an award ticket, if you redeemed Chase points through the Ultimate Rewards portal instead, you would earn between 670 and 2,000 miles for the flight along with Premier-qualifying credits, depending on the fare you purchased.

If you're chasing elite status, or simply want to keep earning airline miles on your flights, you'll likely be better served by the Chase Ultimate Rewards Travel Portal rather than transferring.

Bottom line

There are a few scenarios when it makes sense to book your flights through the Chase Ultimate Rewards Travel Portal instead of transferring points to airline partners:

• There are no available award seats for your desired travel dates
• It costs fewer points to book via the Chase portal than transferring to a partner airline
• A paid fare would earn you a significant number of redeemable miles
• You're going for elite status and need the credit from your flights

Read our post on Chase Ultimate Rewards sweet spots to get a sense of just how valuable Chase points can be when transferred to airlines. When you see their potential value in comparison to the Chase Travel Portal, you'll better understand why we don't often recommend burning your points in this way. That said, use them in whatever way makes you the happiest. Free travel is all about fulfilling your personal goals.

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Should You Use a Credit Card Travel Portal?

Unlock the details of credit card travel portals and learn how to maximize your benefits.

Using a Credit Card Travel Portal

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Using a credit card portal to book travel could help you save money and help you earn more points or redeem travel credits.

Key Takeaways

• Credit card travel portals search across multiple travel options, giving you the power to compare prices.
• You can use your credit card or rewards to book travel with your credit card issuer's travel portal.
• Some cards may offer travel credits and benefits when you book using the associated travel portal. 

You have many options for booking travel, whether you want to book directly with airlines and hotels, use an online travel agency or book with your credit card's travel portal. Using a credit card travel portal may allow you to take advantage of cardholder benefits and credits and give you additional choices for your booking.

Understand how to use credit card travel portals to save money on your next trip and maybe get some elevated perks along the way – but also recognize when it doesn't make sense.

What Are Credit Card Travel Portals?

Similar to online travel agencies, such as Expedia or Booking.com, credit card travel portals are online travel booking platforms. Cardholders can use credit card travel portals to browse and book travel options, including flights, hotels, rental cars and experiences using your credit card or rewards.

Credit card travel portals include:

• American Express Travel.
• Capital One Travel.
• Chase Travel.
• Citi Travel.

Some credit cards offer cardholder savings or perks when you book travel using the issuer's credit card portal, such as travel credits or cardholder privileges, including free breakfast or late checkout.

How Credit Card Travel Portals Stack Up

When you use a credit card travel portal, the amount and method of payment may be the deciding factors in how you book. Using a credit card travel portal to book travel can save you money, but not always.

We compared a midweek economy flight from Los Angeles to New York and a weeklong stay at a three-star hotel in Manhattan. In some cases, credit card travel portals were competitive, but Expedia had the lowest overall price for flight and hotel costs on this test trip.

Still, this is just one example, and travel prices can fluctuate depending on how you book. It's always a good idea to compare all of your options.

Benefits of Credit Card Travel Portals

Booking your travel with a credit card travel portal can help you earn more points or redeem travel credits. Some examples:

• Cardholders of the Capital One Venture X Rewards Credit Card get a $300 annual travel credit for bookings through the Capital One Travel site. When booking on the Capital One Travel site, cardholders earn unlimited 10 miles per dollar on hotels and rental cars and 5 miles per dollar on flights. ( See Rates and Fees )
• With The Platinum Card ® from American Express , cardholders get a $200 annual hotel credit for prepaid Fine Hotels + Resorts or The Hotel Collection bookings with American Express Travel and earn five points per dollar on flights and prepaid hotels booked with American Express Travel. ( See Rates and Fees )
• Chase Sapphire Preferred ® Card holders get a $50 annual Chase Travel hotel credit and earn five points per dollar on Chase Travel purchases.

"Using the travel credits is huge," says JT Genter, editor in chief of rewards and travel tracking tool AwardWallet. "Card issuers are leaning more towards those only being accessible through the portal."

Credit card travel portal bookings may help your points go further, too. "Because I have a Chase Sapphire Preferred Card, when I use the (Chase) portal to book travel, my points get an extra 25% bump," says Chip Chinery, personal finance blogger at Chip's Money Tips. For example, you'd only pay 100,000 points for a flight or hotel that would require 125,000 Chase Ultimate Rewards points to book without the points boost.

Helpful features can add up to savings on credit card travel portals. For example, Capital One Travel offers a price match guarantee. Genter used the Capital One Travel price match feature on a flight from Cairo to Marrakech, Morocco. Although he booked with Capital One Travel, an online travel agency had a better price. He was able to price match with Capital One Travel to get a travel credit.

Genter points out that cardholders of The Platinum Card from American Express can take advantage of the International Airline Program for potential savings on international flights in first, business or premium economy.

You may also get benefits for booking with credit card travel portals, particularly when booking hotels. For example:

• Cardholders of The Platinum Card from American Express get elite benefits at participating hotels, including early check-in, room upgrades, breakfast for two, a $100 experience credit, complimentary Wi-Fi and guaranteed 4 p.m. check-out.
• If you have a Chase Sapphire Reserve ® , you can book The Edit properties through Chase Travel and receive benefits, including daily breakfast for two, a $100 on-property credit, room upgrades, early check-in and late check-out and complimentary Wi-Fi.

Drawbacks of Credit Card Travel Portals

Travel credits and on-property perks are compelling reasons to use a credit card travel portal. However, it pays to compare pricing among your card's portal, direct booking or an online travel agency, because the lowest-priced option depends on the trip you're taking. Also, you may forfeit some benefits, as credit card travel portals are third-party bookings.

With a third-party booking, you'll have less flexibility in customer service and cancellation than you would if you booked directly. For example, if you're dealing with a delayed flight and need service from the airline, you may be directed to the travel portal customer service. You may have limited options for cancellation and how you get your money or rewards back.

Another major point to consider with third-party bookings: You generally won't be able to earn points or miles with the airline or hotel, though you can earn points with your card. Additionally, you may not be able to use elite benefits for any status you hold. For example, if you have Hilton Honors status that entitles you to a daily food and beverage credit, you're not likely to get it when you book a stay with your credit card travel portal.

When to Use a Credit Card Travel Portal

Booking travel with a credit card travel portal can make sense in some scenarios. For instance:

• You want to compare your travel options across multiple airlines or hotels in the portal.
• You have a travel credit available that can only be redeemed through the issuer's travel portal.
• You have rewards you want to redeem on the portal, and booking this way offers a good redemption value.
• You want to take advantage of benefits, such as elite hotel perks that you can get when using a credit card travel portal.
• Your booking options on the portal are priced lower compared with other options.
• Booking on the portal earns elevated rewards, and the prices and benefits are comparable to those of other booking options.

"It makes sense if you want to take advantage of the credits but also to earn bonus points," says Genter. "And sometimes, they have promotions such as hyper-targeted offers."

Tags: credit cards

Comparative assessments and other editorial opinions are those of U.S. News and have not been previously reviewed, approved or endorsed by any other entities, such as banks, credit card issuers or travel companies. The content on this page is accurate as of the posting date; however, some of our partner offers may have expired.

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