post office travel insurance booklet

Post Office Travel Insurance – Everything You Need to Know

Written and researched by Michael Kays (Travel Insurance Expert) | Fact Checked by Danya Kristen (Insurance Agent).

We see your suitcase is packed and your passport is ready. But before you dash off to your dream destination, let’s talk about that non-negotiable travel buddy: insurance.

Not just any insurance, but Post Office Travel Insurance. Here’s everything you need to know.

In this article...

Post Office Travel Insurance: An Introduction

Post Office Travel Insurance isn’t a boring old postal service. It’s a lifeline for travelers, offering a safety net across the globe. It’s been awarded the ‘Best Travel Insurance Provider’ by the British Travel Awards for 12 consecutive years – pretty impressive, right?

Their policies are designed to cover various unexpected events during your journey, from medical emergencies to travel disruptions.

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Coverage for in-patient and out-patient medical accidents up to $1 Million, Coverage of acute episodes of pre-existing conditions, Coverage from 5 days to 364 days (about 12 months).

✅  Patriot America Platinum

Up to $8,000,000 limits, Emergency Medical Evacuation, Coinsurance for treatment received in the U.S. (100% within PPO Network), Acute Onset of Pre-Existing Conditions covered.

Decoding the Types of Post Office Travel Insurance

Here’s the good news: Post Office Travel Insurance isn’t a one-size-fits-all policy. They offer different types of cover to suit your unique travel needs. Here’s a quick run-through:

• Single Trip Insurance: Perfect for one-off adventures, this covers you for a single holiday or business trip.
• Annual Multi-Trip Insurance: If you’ve got a severe case of wanderlust and plan multiple trips in a year, this policy has got you covered.
• Backpacker Insurance: Designed for the intrepid globetrotter, this policy covers long trips and even working holidays.
• Over 50s Travel Insurance: Tailored for travelers over 50, this policy offers comprehensive cover and no upper age limit.
• Family Travel Insurance: A policy that protects the entire family under one umbrella. It often includes free cover for children.

The Perks and Protection: What’s Covered?

A key part of choosing your travel insurance is understanding the cover provided. Post Office Travel Insurance offers protection against:

• Medical Emergencies: From sudden illness to injury, your medical expenses are covered. This includes hospital fees, transport, and even a return journey if needed.
• Cancellation and Curtailment: If you have to cancel or shorten your trip due to unforeseen circumstances, you’re protected against any financial loss.
• Baggage Loss: Say goodbye to worries about lost luggage. If your baggage goes on an adventure of its own, the Post Office has got you covered.
• Travel Delays: Stuck at the airport due to delayed or cancelled flights? You’re eligible for compensation.
• Personal Liability: If you cause harm to someone or their property, the policy has got your back.

Remember, it’s crucial to read the policy document carefully to know exactly what’s covered.

Post Office Travel Insurance vs Private Travel Insurance: Comparison

Of course, the Post Office isn’t the only game in town when it comes to travel insurance.

There are plenty of private companies offering competitive policies. So how does Post Office Travel Insurance stack up against them? Let’s have a closer look.

Post Office Travel Insurance

Post Office Travel Insurance shines in its comprehensive coverage . It’s a solid choice for many travelers, thanks to its broad variety of plans , from single trips to annual multi-trips.

Here’s a snapshot of what makes it stand out:

• Range of Policies: With policies tailored to backpackers, over-50s, families, and frequent flyers, the Post Office caters to a wide demographic of travelers.
• Broad Coverage: They provide extensive coverage, including medical emergencies, cancellation, curtailment, lost baggage, and travel delays.
• Ease of Application: The application process is user-friendly and straightforward, with the ability to apply directly through their website.

Private Travel Insurance Companies

Private travel insurance companies, like World Nomads and Allianz Travel, bring their unique strengths to the table. Here’s what they offer:

• Specialist Coverage: Some private companies specialize in certain types of coverage. For example, World Nomads is renowned for its adventure travel insurance, covering over 200 adventure activities.
• Flexible Policies: Many private insurers offer the flexibility to extend your coverage or adjust your policy even after your journey has begun.
• Additional Benefits : Some private insurers offer extra perks. For example, Allianz Travel provides coverage for rental car damage or theft as part of their policies.

In the end, the best travel insurance for you will depend on your individual needs and travel plans. It’s important to closely examine each policy’s offerings, exclusions , and price before making a decision.

While Post Office Travel Insurance offers a one-stop-shop solution with policies for every type of traveler, private insurers may provide more specialized coverage or added flexibility.

Be sure to weigh your options carefully to choose the policy that’s the perfect fit for your journey.

Easy-Peasy Application Process

Applying for Post Office Travel Insurance is as breezy as a walk in the park. Simply hop onto their website, choose your policy, fill in your travel details, and hit apply. You’ll then receive a quote. If you’re happy with it, proceed to payment. Boom! You’re insured.

The Final Word

Post Office Travel Insurance is all about taking the worry out of your wanderlust, offering a safety net that lets you savor your adventures fully. And remember, always travel insured because no trip should be a gamble.

1. Is Post Office Travel Insurance good?

With numerous awards under its belt and a wide range of comprehensive policies, Post Office Travel Insurance is certainly a strong contender in the market. However, as with any insurance, ensure it fits your personal needs before purchasing.

2. How do I make a claim with Post Office Travel Insurance?

Making a claim with Post Office Travel Insurance is straightforward. You can make a claim online on their website, or call them on their claims line. Remember, always have your policy number and relevant documents handy when making a claim.

3. Can I get a refund if I don’t use my Post Office Travel Insurance?

If you cancel your Post Office Travel Insurance within 14 days of purchase and haven’t made a claim or started your trip, you can receive a full refund. After 14 days, the refund policy may vary.

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HelloSafe » Travel Insurance » Reviews by Travel Insurance Companies » Post Office Travel Insurance

Post Office Travel Insurance Review and Quotes

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Our articles are written by experts in their fields (finance, trading, insurance etc.) whose signatures you will see at the beginning and at the end of each article. They are also systematically reviewed and corrected before each publication, and updated regularly.

Table of Contents

It might be the least exciting thing about your journey. But travel insurance is a must-have when it comes to getting assistance from the other side of the world.

Are you aware of this and are here to know whether Post Office is the right company to go on holidays with?

In this definitive Post Office review, we will tell you everything you need to know about their travel insurance policies: coverage options, prices, contact details, cancellation or claim process and much more. Let’s dive in!

Is Post Office the best travel insurance for you?

Always just going for the cheapest travel insurance might not be the best option when it comes to getting assistance or a refund abroad.

At Safe, we strive to help any people travelling from the UK to get the best travel insurance to leave home with complete peace of mind. This is why we’ve dug into Post Office travel insurance policy booklet and attributed our own neutral rating based on five weighted criteria as shown below.

4,1 Safe overall rating for Post Office

Post Office travel insurance reviews by expert and consumers

To check if Post Office is the right travel insurance for you, you can use our free travel insurance comparison tool and get quotes from main travel insurance companies in a few seconds only. 100% anonymous and free.

Find the best travel insurance in just a few seconds!

What does Post Office travel insurance cover?

Post Office travel insurance offers different travel insurance covers to suit any traveller needs, whether you’re leaving for three days alone in Scotland or six months in Antarctica with your partner or whole family.

The insurance policies available at Post Office are open to families, groups, single parent families, etc.

Post Office single-trip and annual multi-trip travel insurances

You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at Post Office:

Post Office backpacker travel insurance

Backpacker Travel Insurance Policy is available for travellers age 18 to 60 and it comes with the following benefits:

• Covers you for up to 18 months
• Up to £1,000 for cancellations or curtailment
• Up to £2 million for emergency medical expenses
• Up to £10,000 for personal accident cover
• Up to £1,000 for baggage cover
• Up to £250 for cash lost or stolen
• Up to £2 million for personal liability
• Up to £25,000 for legal expenses

Post Office winter sports travel insurancet

The winter sports travel insurance is usually an option that you can take on top of your single or annual multi-trip policy.

Winter Sports Cover is available at Post Office Travel Insurance across 3 levels of cover: Economy, Standard and Premier. It comes with the following benefits as standard:

• Up to £1,000 for ski equipment
• Up to £50 per day (total £500) to hire ski equipment
• Up to £400 for ski pack
• Up to £50 per day (total £500) in case the piste is closed
• Up to £350 if the piste is closed due to an avalanche.

What are the other travel insurance options available at Post Office?

Due to Brexit, some outbound flights from international airports might be delayed or cancelled. We would advise you to call Post Office before travelling and make sure you get the right compensation amount for your flight or journey if it is cancelled or delayed as well as for Schedule Airline Failure Cover.

How much is Post Office travel insurance?

You'll find below indicative quotes per level of cover at Post Office:

It is, however, quite difficult to give precise price ranges as Post Office travel insurance policy quotes will depend on a range of factors such as:

• Your age at the time of travelling
• The length of your stay
• Your trip destination (Europe, North America, Worldwide)
• The period you wish to be covered for (single trip, annual multi-trip, extension)
• If you need specific insurance (cruise, ski, backpackers, gadget cover)
• Your medical condition before travelling
• Who is travelling with you (on your own, as a couple, as a family).

Can I get travel insurance discounts or promo codes at Post Office?

They don't mention any discounts on their website.

Use our travel insurance comparison tool to be aware of latest promo codes and vouchers available at Post Office.

What else should I know about Post Office travel insurance?

What are the general exclusions at post office travel insurance.

To be eligible for a travel insurance policy at Post Office:

• You have reside in Great Britain, Northern Ireland, the Channel Islands or the Isle of Man (and not spent more than 6 months abroad in the year prior to purchasing the policy)
• You will be asked to show your passport and a valid visa
• You have to enrol at Medicare offices
• You must contact their 24 hours Emergency Service before seeking private treatment if Medicare cannot do it.
• Be registered with a general practitioner in Great Britain, Northern Ireland, the Channel Islands or the Isle of Man.

How do I get travel insurance quote from Post Office?

Nothing easier. Use our 100% online travel insurance comparison tool to compare all policies in just a few seconds, without giving any personal details. If Post Office is the right one for you, then just click on get quote and you'll be automatically directed through the company's sale channel.

Good to know

Shopping around while shopping for personal insurance and not auto-renewing is always the best way to get the best deal and benefit from new customers discounts.

How do I log in to Post Office website?

Through the customer portal which you can access through this link Post Office Login , you can get access to the following:

• You can create your account for free
• You can get access to your policy documents and download them wherever and whenever you please
• You can get access to purchase quotes and also edit them
• You also get access to exclusive customer deals.

Account Creation and Log In Process

• Before accessing the customer portal, you will need to create an account first. Information needed to create your customer portal account will include first and last name, postcode, date of birth, email and a password of your choice.
• To create you account, click on 'register now' and fill in the necessary information on the blank fields
• Once your account is created, you can easily log in to the customer portal by using your email and password.

How to claim at Post Office travel insurance?

There is only one way to make a claim and that is through calling the claims department.

How do I contact Post Office travel insurance?

Post office contact phone numbers, post office other contact details, how to cancel your annual post office travel insurance policy.

You will find below main information to cancel your travel insurance policy at Post Office:

Our opinion on Post Office travel insurance

Post Office Travel Insurance is offered by Post Office Management Services Limited, one of UK's largest retail network that has been serving the country for more than 370 years.

They offer a wide range of travel insurance products that is available across a large demographic. However, due to the low customer satisfaction rate on Trust Pilot, we would advise you to consider looking at other insurance companies such as World First and Alpha Travel Insurance.

Alexandre Desoutter has been working as editor-in-chief and head of press relations at HelloSafe since June 2020. A graduate of Sciences Po Grenoble, he worked as a journalist for several years in French media, and continues to collaborate as a as a contributor to several publications. In this sense, his role leads him to carry out steering and support work with all HelloSafe editors and contributors so that the editorial line defined by the company is fully respected. and declined through the texts published daily on our platforms. As such, Alexandre is responsible for implementing and maintaining the strictest journalistic standards within the HelloSafe editorial staff, in order to guarantee the most accurate, up-to-date information on our platforms. and expert as possible. Alexandre has in particular undertaken for two years now the implementation of a system of systematic double-checking of all the articles published within the HelloSafe ecosystem, able to guarantee the highest quality of information.

Post Office Travel Insurance: A Getting Started Guide from the Experts!

The Post Office is regarded as the largest retail network in the UK as well as the largest financial services chain that’s been there for more than 370 years. However, apart from that, the company also offers insurance products, one of which is the post office travel insurance.

In this article, we’re going to talk about everything you need to know which regard to this particular travel insurance. But before that, let’s have a look at the achievements of the Post Office regarding insurances.

What is the Post Office?

Post Office has been voted the “Best Travel Insurance Provider” for 9 straight years starting from 2006 to 2015. Apart from that, it also received the Silver award from the British Travel Awards in 2016 and 2017.

As a massive network, the Post Office offers a wide range of options when it comes to their insurance policies. One of them is the rudimentary budget cover through the Super Economy Travel Insurance. There’s also the Premier Plus policy which provides complete coverage.

Primary Insurance Policies Offered

There are three main types of travel insurance policies offered by the Post Office, namely annual multi-trip, backpacker travel cover, and single trip.

Let’s have a breakdown of each of these policies:

Single Trip

The single trip insurance will provide coverage depending on your age when you obtain your insurance policy. The Post Office website states that those who are below 71 will be covered 365 days per trip. Meanwhile, those who are 71-75 will be covered 90 days and individuals 76-85 are only covered for 31 days.

As the name implies, a single trip policy will cover for you if you plan to take a single trip in the near future.

Annual Multi-trip

The multi-trip policy allows you to spread your trip abroad using a voluntary add-on. You can receive coverage of around £10 million for a medical emergency. They also have a 24/7 medical emergency helpline available.

This policy is perfect if you plan to travel several times a year without having to go through the hassles of obtaining concealment every single time.

For the single and multi-trip policies, there are five different levels available.

Here’s a detail detailing these levels alongside other important details:

All of the levels come with a personal liability cover ranging from £1-3 million. However, the Super Economy comes with various extras like death, personal accident, personal money, hospital benefits, and passport cover.

Backpacker Travel

The backpacker travel insurance is designed for backpackers who are price aware. As such, the Post Office provides two coverage options for them: Economy and Super Economy.

The two policies will provide coverage for up to 18 months. Moreover, you can come back home 3 times within a span of seven days. However, you have to keep in mind that the coverage doesn’t apply if you’re in the UK.

This is often the best option if you plan an adventure trip as it covers you from sharks to safaris and more. The policy can be availed of by anyone between 18 and 60 years old. You can also avail of additional cover for business, cruise, golf, and winter sports and add any of them in the above policies but for an extra cost.

Other Policies Offered

Apart from the major insurance policies offered by the Post Office, there are also several other policies which are as follows:

This is perfect for individuals who plan to go on a golfing holiday . Through this policy, you can enjoy the following:

• Protection in case you can’t play due to injury or poor weather
• Coverage against injury personal liability cover and while playing
• Coverage for your golfing equipment against theft

Cruise Cover

If you plan to enjoy the luxury of a cruise, then this policy is for you. It protects you from any unforeseen risks that might come along with cruise holidays. It comes with the following features:

• Coverage for a delayed transport
• Coverage for damage or stolen evening dress
• Replacement of any lost or misplaced damaged

Winter Sports Cover

Winter sports do come with their own risks, but this policy will ensure that you can still have fun despite that. It comes with the following inclusions:

• 24/7 medical assistance
• Coverage for sports like ice skating and snowboarding
• Protection from any injuries
• Protection for a damaged or stolen equipment

Worldwide Cover

This policy ensures that you won’t suffer from any issues with your insurance when you go traveling around the world. It comes with the following features:

• Emergency repatriation
• 24/7 medical emergency helpline
• Replacement for lost or stolen documents
• Financial coverage for medical treatment in the event of injury or illness when traveling

Pre-Existing Medical Condition

Post Office’s coverage for a pre-existing medical condition ensures that you can get to have fun and enjoy life despite your condition. It includes the following features:

• Quick and easy repatriation
• Treatment monitoring
• Payment for any medical expenses while you’re traveling

Family Cover

This is the perfect policy if you plan to travel together with your policy. This will allow you to avoid any hassles that come with obtaining individual policies for each of your family members. It includes the following:

• Maximum of £10 million emergency medical coverage in the event of injury or illness while traveling
• Assistance during a vehicle breakdown missed departure or delayed public transport

Cost and Coverage

One of the main reasons why the Post Office travel insurance has managed to outdo most of its competitors in the market is its very cheap cost. In fact, it has the cheapest insurance quotes available on the market.

When it comes to coverage, Post Office covers all basic forms of coverage including property damage, comprehensive coverage, and bodily injury liability among others. However, you can also gain access to special kinds of coverages that are exclusive to Post Office travel insurance members.

These special coverages come in the form of emergency road service, rental reimbursement, and mechanical breakdown insurance.

Policy Exclusions

These are the general exclusions that apply to any of Post Office’s travel insurance policies:

• Claims due to war or act of terrorism
• Traveling for the purpose of receiving treatment overseas
• Traveling without heeding the advice of a medical professional
• Personal injury caused intentionally
• Taking part in an organized sports competition

Other Important Information about the Post Office Travel Insurance

• Apart from providing coverage for any personal injury or illness sustained while traveling abroad, the Post Office will also offer guidance, assistance, and advice regarding legal proceedings and obtaining proper compensation.
• When applying for any of their travel insurance policy, you can also choose to add an Excess Waiver. This will allow you to reduce your excess to zero, thereby removing the need to contribute to the cost of your claims. However, be prepared to spend an additional cost for this.
• Even though there are only a few travel insurance providers that cover business travel, the Post Office’s policy will provide coverage for business travel that can greatly help professionals abroad. This policy will provide coverage for emergency couriers, employee replacement, equipment hire, computer equipment, and business money. This is only optional.
• Not all optional cover types can be added to every policy type. Only the Cruise cover is applicable for the Premier and Premier Plus policies. Meanwhile, the Golf and Business cover is only applicable to Standard, Premier, and Premier Plus.
• Various holiday activities and sports will be covered by the Post Office under the Standard policy. However, riskier activities like sailing and jet skiing won’t be covered for any personal accident claims.

Are there any special policy rules for pregnant women who travel?

There are certain limitations for pregnant women who want to travel.

In line with the Complications of Pregnancy and Childbirth policy, coverage for pregnant women will only include the following:

• Ectopic pregnancy
• Emergency Caesarean sections and medically necessary termination
• Gestational hypertension
• Hydatidiform mole
• Hyperemesis gravidarum
• Placental abruption
• Placenta praevia
• Pre-eclampsia
• Postpartum hemorrhage
• Retained placenta membrane
• Stillbirths and miscarriage
• Premature births more than 8 weeks before the expected delivery date

Will the policy provide cover during a war or terrorist act?

Unfortunately, you won’t be covered for any terrorist act that doesn’t involve the use of chemical agents and nuclear weapons.

How many people are included in a family?

A family can either consist of a couple or a group consisting of up to 8 travelers.

It can also include a person with his/her partner, dependent children, and dependent grandchildren below 18 years of age. Keep in mind that you will have to pay the appropriate premium for this.

Wrapping Things Up

Post Office is one of the leading health insurance companies in the UK. With their wide range of travel insurance policies, you will be able to enjoy peace of mind as you go traveling into other countries.

The best part is, the policies offered by the Post Office are one of the most affordable options currently on the market.

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Can I Buy Travel Insurance After Departure? [Costs, Coverage, and More]

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Limitations of Post-Departure Travel Insurance

Costs of post-departure travel insurance, medical-only travel insurance after departure, pros of buying travel insurance after departure, cons of buying travel insurance after departure, when is it too late to buy travel insurance, final thoughts.

We may be compensated when you click on product links, such as credit cards, from one or more of our advertising partners. Terms apply to the offers below. See our Advertising Policy for more about our partners, how we make money, and our rating methodology. Opinions and recommendations are ours alone.

The best time to buy travel insurance is shortly after you book your travel, but it’s still a good idea to buy travel insurance even if you’ve already started your trip.

While your coverage and policy options will be more limited than they would have been if you’d purchased travel insurance at — or soon after — booking, you can still get great travel insurance coverage when you’re already abroad.

Let’s explore your travel insurance options after departure and what’s covered.

How To Get Travel Insurance When You’re Already Abroad

You can buy travel insurance after departure. The trick is finding a travel insurance company that offers a post-departure policy . Most travel insurance companies only allow travel insurance purchases up to the day before departure. 

Still, some reputable travel insurance companies, such as Allianz Global Assistance and World Nomads , issue travel insurance after departure. If you’re simply looking for travel health insurance, Genki or SafetyWing are options, too.

When you purchase travel insurance after departure, your coverage is limited. You should expect waiting periods, fewer policy choices, and less overall coverage than with travel insurance you buy at or shortly after booking.

Generally, post-departure travel insurance coverage focuses on medical emergencies , not trip cancellation or interruption benefits. And you’re not likely to get coverage for preexisting conditions, as most travel insurance companies only cover preexisting conditions if you buy coverage shortly after you start booking your trip.

How much you’ll pay for post-departure travel insurance depends on the travel insurance company, policy, coverages, and risk factors such as your age and destination. Expect to pay about $45 for a month of travel health insurance and $100 or more for a comprehensive travel insurance policy that includes trip interruption, emergency medical, and other travel insurance benefits.

Options for Post-Departure Travel Insurance

Comprehensive post-departure travel insurance plans are hard to come by, but you can generally get medical emergency travel insurance after your trip departure. Consider these post-departure travel insurance options:

The only comprehensive post-departure travel insurance plan we could find is with World Nomads. With a World Nomads Explorer or Standard plan, you can get coverage for trip cancellation or interruption, emergency medical treatment or evacuation, baggage delay or loss, rental car damage, a 24-hour travel assistance hotline , and more.

While World Nomads offers comprehensive post-departure travel insurance, some benefits have a waiting period. For example, you may have to wait up to 24 hours for your trip cancellation benefit to become effective. However, you’re usually covered right away for medical benefits.

Allianz Global Assistance, in comparison, offers the OneTrip Emergency Medical Plan , which doesn’t insure the cost of your trip but offers emergency medical expense benefits and other post-departure coverages. Additional coverage benefits include trip delays, missed connections, baggage delays, and 24-hour emergency assistance.

Once you’ve reached your destination, you may be less concerned about trip cancellation but still want coverage for medical emergencies. You can get post-departure travel health insurance from providers including Genki and SafetyWing.

Genki’s travel health insurance is a monthly insurance subscription for up to 2 years designed for frequent travelers . With no citizenship or residency requirements, all travelers up to age 69 can get a Genki Explorer travel health insurance policy — even if you’re already traveling.

A Genki Explorer plan offers coverage for medical treatment, including emergency medical transportation and sports injuries, and limited dental and mental health treatment. However, there are exclusions : preexisting conditions, dangerous activities, professional sports, consequences of drug or excessive alcohol consumption, active participation in war, and medical tourism. There is no coverage for trip cancellation, interruption, flight delays, lost luggage, or other common travel insurance benefits beyond medical coverage.

Similar to Genki Explorer, SafetyWing’s Nomad Insurance is good for 28 days at a time and is available for travelers up to 69 years old. You can buy it whether you’re at home or already traveling. You’re covered for medical costs anywhere outside of your home country except for sanctioned areas or countries.

SafetyWing Nomad Insurance covers unexpected illnesses or injuries, including eligible expenses for hospitals, doctors, and prescription drugs. It doesn’t cover routine checkups or preventive care, but it offers emergency travel-related benefits such as evacuation from local unrest, unplanned overnight stays, and lost checked luggage. 

Check your credit card’s travel insurance benefits. While credit card travel insurance generally offers limited coverage benefits when compared to comprehensive travel insurance plans, your credit card’s travel protection benefits may be competitive with post-departure travel insurance options.

Why It Might Make Sense To Buy Travel Insurance After Departure

Though it’s best to buy travel insurance soon after you book, and ideally before your trip starts, you can still get a lot of value from post-departure travel insurance. 

One of the most valuable aspects of travel insurance is coverage for medical emergencies , a benefit you’ll get with post-departure travel insurance. You can also take advantage of the insurance policy’s emergency medical evacuation benefit if you need it. And your post-departure travel insurance policy may offer additional benefits such as lost or delayed baggage coverage and 24-hour emergency assistance.

• You can still get valuable travel insurance coverage
• Costly emergency medical expenses are covered
• Some benefits are immediately active
• Waiting periods before some coverages become effective
• No pre-departure benefits, including trip cancellation coverage
• No time-sensitive benefits such as a preexisting condition waiver or cancel for any reason coverage

As long as you’re on your trip, you can benefit from buying travel insurance. For example, if you’ve reached your destination, you might not benefit from trip cancellation coverage anymore, but you can still use your emergency medical benefits.

If you’re already on your trip and start to feel ill, then yes, it’s probably too late to get travel insurance that covers medical expenses for your illness. Or if you’re in the last few days of traveling and nearly home, you might decide it’s not worth having coverage for a short period — especially if insurance waiting periods limit how much time you’ll have active coverage.

Buying travel insurance soon after you book your travel gives you the most policy options, comprehensive coverage, and time-sensitive benefits. But if you’re already traveling and want to add travel insurance coverage, you still have worthy options, especially for emergency medical expenses.

Getting travel insurance post-departure is still a good idea because it can protect you during unexpected emergencies. But coverage limitations and waiting periods may apply, so be sure to read the fine print to understand what’s covered or not. And if you primarily seek emergency medical coverage, post-departure travel insurance can be valuable.

Frequently Asked Questions

When is it too late to buy travel insurance.

For some travel insurance providers, it’s too late to buy travel insurance once your trip has started, as many only allow you to purchase travel insurance up to a day before departure. However, some travel insurance companies do offer post-departure policies.

When should you buy travel insurance?

Buying travel insurance immediately after booking your trip is best, as you’ll have the most coverage options and can maximize your trip cancellation benefits the sooner your trip is covered.

Is it best to buy travel insurance before or after you book?

Buying travel insurance after booking is best, as most travel insurance companies ask about your first trip deposit when you get a travel insurance policy quote. You’ll need to know or at least be able to estimate your total travel costs to get coverage, and it’s easier to do so after you’ve booked travel.

Is travel insurance valid if obtained after departure?

Travel insurance obtained after departure is valid but usually limited compared to comprehensive travel insurance policies available prior to departure. Generally, post-departure travel insurance is limited to medical emergencies and related expenses rather than trip cancellation benefits.

How late can I buy travel insurance for a cruise?

Most travel insurance companies only offer policies up to the day before your cruise departure. However, some travel insurance companies offer post-departure policies subject to limitations and waiting periods.

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About Jessica Merritt

A long-time points and miles student, Jessica is the former Personal Finance Managing Editor at U.S. News and World Report and is passionate about helping consumers fund their travels for as little cash as possible.

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Post Office Travel 4+

Travel money card & insurance, post office limited.

• #85 in Travel
• 4.5 • 7.6K Ratings

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Description.

Buy, add, and manage your Travel Money Cards, travel insurance, holiday extras and more all in one place. Take the new-look Post Office travel app on your adventures today.  Combining all the travel features our loyal app users love, this refreshed version’s now cleaner and simpler to use. So, it’s even easier to relax on your travels.  Do all this on the move   Manage your Post Office Travel Money Cards  · Buy and activate new cards in the app   · Add existing Travel Money Cards   · Top up with any of 22 currencies, including US dollars and euros  · Swap funds between different currencies   · Check your PIN, balance, spending, and daily exchange rates  · Freeze your card for security or to limit your spending  · Add your cards to your Apple Wallet   Buy and check your travel insurance  · Get a quote and buy cover – plus any add-ons to tailor it to your trip  · Link the app to your existing Post Office Travel Insurance policy  · View and download your policy documents  Get those holiday extras sorted  · Book parking at 60 UK domestic airports  · Find great deals on airport hotels  · Check into lounges at 100+ airports  · Fast track your security checks at 11 UK airports  · Book airport transfers to your holiday accommodation  · Hire a car with leading brands in over 60,000 locations  What to do now  Download the Post Office travel app today. Order or link your existing Travel Money Card and Travel Insurance policy.  Or order a Travel Money Card at your nearest Post Office branch. 

Version iOS App version 461.2

Bug fixes and performance improvements, all to make your experience the best that it can be. Recent updates include fixes to Apple Wallet, sign up and login journeys.

Ratings and Reviews

7.6K Ratings

Post office travel application

Now, the post office application has been very useful, as one can top up money whilst travelling as well as check ones balance on the travel money card. In conclusion, lastly, I found the travel money card particularly useful on 16th November 2019, evening time as one can search for useful tips and questions that one maybe concerned about before travelling, during and after travel, and for me, I found this application extremely useful, as there was information I needed to know before my travel, such as the currency of the country I am travelling to, and where to obtain the currency of the country I am travelling to shortly. Moreover, I thank the developers for making this useful, and appropriate travel application as I believe it is a safe as well as secure method of travelling with money, to the country of ones choice instead of carrying loads of cash around in different currencies, and risking theft issues or lost issues. Also, I found the help and advice section on the website useful, as I had forgotten my PIN number as I never used my travel money card for a while, and I was able to call up a number from the travel money website, and follow the on phone instructions to retrieve my PIN number once again. Next, thank you developers for making this travel application once again. Many thanks Hannah Boyce

Developer Response ,

Thanks very much for the fantastic feedback, glad you like the app and the product.

Dreadful new App not working for 3 days now

Rang customer services 3 days ago now as newly downloaded App top up button gives an error that it can’t fetch the rates right now so have to go on main website to do that. Then when you use the card it doesn’t update the balance. It retrieve the pin either. The card was then unsupported in an ATM when I tried doing a balance enquiry. Different information from service staff who told me I needed to load another £50 minimum on card and buy something using chip and pin to use card for for first time. However that’s £3 commission just to load on £50 of your own money ! I don’t even need sterling on the card as the whole point is for using it abroad to TRAVEL!! So I had already bought Euros. The lady in the post office said I can’t use the card at all for online purchases however I managed to pay for my holiday eventually over the phone in euros once they had removed the security 3 times! A smarter assistant also said I don’t need to add sterling to buy something in U.K. - the euros will auto convert- which they did. Still stuck with a non working app and took 3 hours to finally get the card loaded and working to pay for holiday. Agh. Why so complicated

Thank you for your feedback. This will be shared with our development teams who are committed to improving the app experience for all.

Thank You Post Office

Local main clearing bank closed its branch. Called into the post office for some euro as the rate was in line and it was convenient accessible and handy and I was in a hurry. The staff were friendly, practical, product knowledgeable and the advice, service and overall helpfulness was first rate. I’m currently overseas and have used my card without problem; I have topped up using the app, again with no apparent problem. I don’t have the worry of carrying a lot of cash or suffering retailer ripoff rate charges. So overall a great service. Thank you Post Office, Boroughbridge, North Yorkshire. PS. I’m an older less tech savvy person so I would recommend this travel aide to all ages.

Thanks very much for your review. Hope you had an amazing break

App Privacy

The developer, Post Office Limited , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

Data Linked to You

The following data may be collected and linked to your identity:

• Contact Info
• Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

• Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Information

• App Support
• Privacy Policy

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Travelers Plans How to Travelers Plans in The World

Post office travel insurance.

Traveling is an exciting adventure that offers numerous opportunities for discovery, exploration, and growth. However, like any journey, there are risks that come with it. That’s where travel insurance comes in. In this article, we’ll examine Post Office Travel Insurance, what it offers, and how it can benefit travelers like you.

What is Post Office Travel Insurance?

Post Office Travel Insurance is a type of insurance policy that aims to protect travelers from unexpected risks that may arise during their trip. These risks may include trip cancellations or delays, lost or stolen luggage or personal belongings, medical emergencies, and other incidents that can disrupt a traveler’s journey.

What are the Benefits of Post Office Travel Insurance?

Post Office Travel Insurance offers various benefits to travelers, including:

• Comprehensive coverage for a range of travel-related risks
• Flexibility and customizability to suit travelers’ unique needs
• A 24/7 helpline for emergency support
• Competitive prices and transparent policies

These benefits can help travelers enjoy peace of mind and confidence during their trip, knowing that they’re protected in case of unexpected events.

What Types of Travel Insurance Does Post Office Offer?

Post Office Travel Insurance offers various types of travel insurance policies, including:

• Single Trip Travel Insurance
• Annual Multi-Trip Travel Insurance
• Backpacker Travel Insurance
• Winter Sports Travel Insurance
• Family Travel Insurance
• Cruise Travel Insurance

Each policy caters to different types of travelers and their unique needs. For example, the Single Trip Travel Insurance is ideal for those taking a one-time trip, while the Annual Multi-Trip Travel Insurance is best for frequent travelers. The Backpacker Travel Insurance is designed for those taking an extended trip, while the Winter Sports Travel Insurance provides coverage for winter sports activities like skiing and snowboarding.

How Much Does Post Office Travel Insurance Cost?

The cost of Post Office Travel Insurance depends on various factors, such as the type of policy, the duration of the trip, the traveler’s age, and the destination. Typically, policies start from as low as £4.20 for Single Trip Travel Insurance and £42.00 for Annual Multi-Trip Travel Insurance, making Post Office Travel Insurance an affordable option for many travelers.

How to Buy Post Office Travel Insurance?

Buying Post Office Travel Insurance is quick and easy. Interested travelers can purchase a policy online, over the phone, or in selected Post Office branches. They just need to provide some basic information about their trip, destination, and personal details, and they’ll receive a quote and policy instantly.

Post Office Travel Insurance is a valuable investment for travelers who want to protect themselves from unexpected risks during their trip. With comprehensive coverage, competitive prices, and flexible policies, it’s a reliable option for many types of travelers. By choosing Post Office Travel Insurance, you can enjoy peace of mind and confidence during your adventures, knowing that you’re protected.

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• Medical Assistance Plus
• Book an online doctor

There’s nothing worse than falling ill while away from home. Along with the worry of the cost of visiting a doctor and getting treatment, being poorly can put a real dampener on your trip.

In this article, we’ll look at a new service that gets you the medical help you need quickly, without the hassle of finding it or covering the costs yourself. And we’ll look at common reasons people seek non-emergency medical help abroad, and how to prevent or alleviate them.

The pitfalls of falling ill abroad

Most of the time, most of us go about our daily lives without the unpleasant experience of falling ill and having to seek medical help. Thankfully, the situation’s the same on our travels, with relatively few of us getting ill or injured while on holiday.

This might explain why a recent Post Office survey* of 2,005 online consumers found only 4 in 10 (43%) consumers consider the chance of illness overseas compared with 54% worrying about their luggage going missing.

But illness and injury can still happen and, if you’re away from home, it can be an unnerving experience. From language barriers to medication being unavailable or being taken to an expensive private hospital when you don’t necessarily need to go, there are many situations that can be stressful. Having someone to call for quick non-emergency medical support could be a great relief.

Knowing where to get help can be difficult, too. Our survey found 55% of holidaymakers would go to the hotel receptionist as their first point of call if they needed a doctor. But there’s no guarantee the advice or suggestions provided would be right for the circumstances.

Fortunately, the new Medical Assistance Plus service provided by Post Office and powered by Air Doctor is here to help. Now you can enjoy your holiday safe in confidence knowing health professionals and the help you need are just one click away.

What is Medical Assistance Plus?

Medical Assistance Plus is a triage system for non-emergency, outpatient medical support. It’s included as standard with all Post Office Single-trip Travel Insurance , Annual Multi-trip Travel Insurance and Backpacker Travel Insurance policies bought from 3 July 2023 onwards.

Our outpatient service provides access to the medical support you need without the stress of having to find it yourself. Any charges you incur getting help are covered by your Post Office Travel Insurance policy, no matter what type or level of cover you have with us.^^

The Air Doctor global network has over 20,000 doctors in 75 countries, catering to a wide range of languages. So you’ll always be able find one locally who speaks either your native tongue or one in which you’re comfortable receiving a consultation.

Enjoy your travels but be ready for the unexpected

How does medical assistance plus work.

Now finding a doctor abroad is quick and easy. They’re just a click away and available 24/7. However, please be aware this service is not available for travel within the UK (please see our Limitations and exclusions section below).^

Simply select the Medical Assistance Plus link , and the service will geo-locate your position. You’ll be offered a list of medical practitioners available nearby, and times to arrange your consultation. You can choose to speak to the doctor via video-link, at your hotel or in-clinic, all at a time to suit you.

If you require medication, the doctor will be able to arrange for your prescription to be sent to a local pharmacy, ensuring they have the stock to meet your needs. Although all consultation costs are covered by Medical Assistance Plus, you may have to pay for some prescriptions issued (please see our Limitations and exclusions section).^^

And rest assured that, if you need more urgent care, your case will be handed on to our emergency medical team . They’ll make all the arrangements for your transfer to hospital as quickly as possible.

Avoiding illness and injury abroad

Top five health issues experienced by uk citizens abroad.

Of course, the ideal scenario on holiday is to avoid illness or injury altogether. So how can you help reduce the chances of them happening or, if they do, ease their impact?

We’ve looked at the most common conditions respondents in our survey said they’d sought medical assistance for**. And we’ve provided some preventative and remedial tips to help you avoid or overcome them.

1. Upset tummy/food poisoning

While usually not serious, stomach upsets can really cramp your style on holiday – nobody wants to be stuck in the bathroom day and night.

A good rule of thumb is to avoid drinking local water and stick to the bottled kind. Remember that ice cubes are more likely to be made from tap water, and salad leaves may also have traces of water on them too.

And if your diet is usually fairly plain, be aware that rich or spicy new cuisines can cause tummy troubles too. Be sure to pack antacids in your suitcase if you’re prone to indigestion or heartburn.

2. Insect bites and stings

Most insect bites aren’t serious and clear up in a few days. But some can cause allergic reactions, and in some parts of the globe, carry the risk of diseases such as malaria, dengue fever and Zika virus.

Depending on where you’re planning to holiday, getting a vaccination or course of tablets from your doctor is the best way to prevent serious illness from insect bites. A great resource to check before you travel is the NHS Fit for Travel website , packed full of information on worldwide destinations.

Prevention is always better than cure, so to try and avoid being bitten in areas where these viruses are a risk. Cover up with long sleeves and long trousers, especially after sunset. Use insect repellents on exposed skin, and sleep under a mosquito net, or get a mosquito repellent plug-in.

Fever can be distressing, but thankfully is rarely serious. You may have picked up a bug during your travels, or it could be the after-effects of sunburn or heatstroke.

The best way to a speedy recovery is to get plenty of rest and stay hydrated. Water is best, try to avoid caffeine and alcohol as these can cause further dehydration. Take paracetamol or ibuprofen to bring down your temperature and remove extra layers unless you’re experiencing chills.

4. Sun burn/heat rash

Getting sunburn or heat rash can make life on holiday miserable, but neither are usually serious. There are some easy steps you can take to avoid both happening to you while you’re away.

The easiest way to prevent sunburn is to follow the Aussie rules of ‘slip, slap, slop’ – slip on loose, light clothing, slap on a wide-brimmed hat and slop on plenty of SPF30+ broad spectrum sunscreen. Don’t miss out those easy-to-forget spots like the tops of your ears, back of the neck and tops of your feet. An SPF30+ lip balm is also a handy way to get quick protection.

To get the best out of your sun protection, apply 20 minutes before going outdoors, and reapply every couple of hours – or more regularly if you’re in and out of the pool or sea. It’s a good idea to seek out shade when the sun’s at its highest point, typically 11am to 3pm.

Heat rash, or prickly heat, is especially common in high heat and humidity regions, and can be extremely uncomfortable. Thankfully, with a few exceptions, it gets better on its own within a few days. You can help to reduce the chances of getting prickly heat by wearing loose cotton clothing and using lightweight bedding.

To lessen the effects of both sunburn and heat rash, there are some simple tips to follow:

• take a cool, but not cold, bath or shower
• apply cool, wet cloths to the skin
• keep hydrated with plenty of water
• add moisture to the skin with aloe vera gel
• treat inflammation and temperature with hydrocortisone cream, paracetamol and ibuprofen
• try and keep out of the sun as further exposure can make the symptoms worse

5. Minor trips, scrapes and falls

Slippery poolsides, unfamiliar surroundings and being dazzled by the bright sunshine can lead to unexpected trips and scrapes.

Take time to familiarise yourself with the lay of the land, so you can spy out any hazards. Try not to walk and take photos at the same time, and always wear appropriate footwear for every situation.

Knowledge is power

It’s good to know that Medical Assistance Plus has your back whenever you’re away. Especially as our survey found that one in ten consumers (10%) said not being able to easily access medical support has negatively impacted their holidays in the past.

It’s also a good idea to familiarise yourself with local healthcare information for your destination before you go. And if vaccinations or medicines are advised for your next port of call, it pays to find out even further in advance of your travels.

Here are a few websites that can help you plan for your next foreign trip:

• Foreign, Commonwealth and Development Office (FDCO) travel advice
• NHS Fit for Travel
• NHS travel vaccinations
• National Travel Health Network and Centre
• Getjab – helps you find clinics near you that provide vaccinations

Safe and fun travels

Mostly importantly of all, enjoy your holiday. With a little research, a few handy tips and our comprehensive travel insurance policies, your holiday is sure to be a breeze.

Make sure you’re covered for all eventualities

About our survey.

*In May 2023, we asked 2,005 online consumers representative of the UK population about what they worry about when they travel abroad. More specifically, we asked if they worry about falling ill or getting injured while on holiday, if they’d experienced this and if it had been difficult to get medical support.

** Top five health issues experienced by UK citizens abroad survey breakdown as follows:

• Upset tummy/food poisoning – 31%
• Insect bites and stings – 20%
• Fever – 19%
• Sun burn/heat rash – 18%
• Minor trips, scrapes and falls – 16%

Limitations and exclusions

^This service is not available for trips taken in the UK, only for international travel. The service allows up to 3 separate medical events per policy and for each medical event up to 3 appointments per person listed on the policy

^^All appointment charges are covered by your travel insurance policy

You will not need to pay any excess fees for this service

For any online appointments or where the appointment was held at your accommodation, where a prescription is issued, you will need to pay for any medication and claim upon your return home

No excess will be applied for any prescription charges

If your appointment takes place at a clinic and they have a dispensing chemist, you will not need to pay for your prescription and all charges will be covered by your policy at the point of appointment

If there is no dispensing chemist at the clinic, you will either be given a prescription, or the prescription will be sent to a chemist by the treating Doctor and you will need to pay for any medication and claim upon your return home

If your medical situation needs to be handed over from an outpatient case to an inpatient case and requires hospital admission, you will be handed over to our emergency medical assistance team in the UK. For any inpatient cases, no excess will be applicable

Travel insurance to suit all needs

Offering cover for anything from a short UK break to a year of travelling around the world.

Perfect for short or long trips for anywhere in the UK or abroad

Travelling more than once this year? An Annual Multi-trip policy could save you time and money.

Covers you for multiple trips for a 12-month period

Aged 18 to 60 and looking for a gap year, career break or to travel the world? We could have the cover you're looking for.

Covers you for one trip up to 18 months

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