starbucks seattle headquarters tour

Starbucks Reserve Roastery Seattle

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Starbucks Reserve Roastery Seattle - All You Need to Know BEFORE You Go (2024)

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Contacting Starbucks Headquarters

Starbucks started in 1971 with a roaster and the desire to sell the best roasted coffee beans and spices on the market. The first store was in Pike Place Market in Seattle. From there, the company spread to more than 60 countries. You would be hard pressed to find a single large town or city that didn’t have a Starbucks store, but none of the stores are franchises as Starbucks headquarters owns and operates all stores.

Starbucks Headquarters Info

The Starbucks headquarters is located in Seattle, Washington. The corporate contact information is not listed openly on the official website, but we were able to find contact information like the address for Starbucks headquarters and a contact phone and email on various websites.

• Address: If you want to write Starbucks headquarters, address your letter to:

Starbucks Headquarters 2401 Utah Ave. S., S-CR1, Seattle, WA 98134

• Phone Number: The phone number for Starbucks headquarters is 1-206-447-1575. We verified the phone number, which was answered by an automated system thanking us for calling the Starbucks Coffee Company. The fax number for the company is 1-206-318-3432.
• Email: Most companies do not offer corporate email addresses, but we find corporate contact forms from time to time. Starbucks headquarters offers neither, but there is a contact form [+] for customers who want to request information from the company. This could be just the contact needed to start a conversation with the corporate office.
• Website: The official website for Starbucks is listed as the website for Starbucks headquarters. The website is tailored to the consumer, but if you click the Investor Relations [+] link at the bottom of the page you will visit the corporate side of the website. There you can find information on the Board of Directors, Senior Officers, business finances and more.

Starbucks Headquarters Executive Team

The two parts of the executive team for Starbucks consists of the Leadership Team and the Board of Directors.

Leadership Team [+]

Kevin Johnson – president and chief executive officer Rosalind (Roz) Brewer – chief operating officer and group president Andy Adams – senior vice president, Store Development Kelly Bengston – senior vice president, chief procurement officer, Global Sourcing Luigi Bonini – senior vice president, Global Product Innovation Brady Brewer – executive vice president, chief marketing officer Martin Brok – president, Starbucks Europe, Middle East and Africa Michelle Burns – senior vice president, Global Coffee & Tea Michael Conway – executive vice president and president, International Licensed Stores Lori Digulla – senior vice president and general manager for Starbucks Canada John Culver – group president, International, Channel Development and Global Coffee & Tea George Dowdie – senior vice president, Global Food Safety, Quality & Regulatory Chris Fallon – senior vice president, Business Technology Tom Ferguson – senior vice president, International Retail Operations Mark Fordham – senior vice president and deputy general counsel, Law & Corporate Affairs Jon Francis – senior vice president, Analytics and Market Research Shannon Garcia – senior vice president, U.S. Operations Jen Frisch – senior vice president, Partner Resources, U.S. Retail, Licensed Stores and Operations Services Sumitro Ghosh – senior vice president, Siren Retail Rachel Gonzalez – executive vice president general counsel and secretary Patrick Grismer – executive vice president and chief financial officer Lucy Lee Helm – executive vice president, chief partner officer Scott Keller – senior vice president, Store Development & Design John Kelly – executive vice president, Public Affairs and Social Impact Janet Landers – senior vice president, Business Technology Angela Lis – senior vice president, Partner Resources, Global Retail Gerri Martin-Flickinger – executive vice president, chief technology officer Holly May – senior vice president, Global Total Rewards & Service Delivery Hans Melotte – executive vice president, Global Supply Chain Takafumi Minaguchi – chief executive officer, Starbucks Japan Duncan Moir – president, Global Channel Development Carl Mount – senior vice president, Logistics & U.S. Retail Supply Chain Denise Nelsen – senior vice president, U.S. Operations Mark Ring – senior vice president, U.S Licensed Stores and Latin America Kyndra Russell – senior vice president, Marketing Matthew Ryan – executive vice president, chief marketing officer Sandra Stark – senior vice president, Product Sara Trilling – senior vice president and president, Starbucks Asia Pacific Leo Tsoi – chief operating officer, Starbucks China Vivek Varma – chief transformation officer Jill Walker – senior vice president, Corporate Financial Services, and chief accounting officer Jeff Wile – senior vice president, Retail and Core Technology Services Rossann Williams – executive vice president, president U.S. company-operated business and Canada Belinda Wong – chairman and chief executive officer, Starbucks China Gina Woods – senior vice president, Public Affairs

Board of Directors [+]

Myron E. Ullman III Mellody Hobson Richard E. Allison, Jr. Rosalind (Roz) G. Brewer Andrew Campion Mary N. Dillon Isabel Ge Mahe Kevin Johnson Jørgen Vig Knudstorp Satya Nadella Joshua Cooper Ramo Clara Shih Javier G. Teruel

Starbucks Headquarters Brands

Starbucks is the main brand of the company.

Resource Links

• Contact Form
• Starbucks Headquarters
• Starbucks Leadership
• Starbucks Board of Directors

I Went To The OG Starbucks In Seattle To See If It’s Worth Visiting

The line looks longer than it is.

Anyone visiting Seattle, Washington for the first time might have attractions like the Space Needle or Pike Place Market on their list of things to see, but if you’re a coffee-lover, you’ll also want to squeeze in a Starbucks run as well. The first-ever Starbucks location on Pike Place opened in 1971, and still exists today. So on a recent trip up north, I stopped by the OG Starbucks store to see if it’s worth the visit.

My reason for visiting Seattle was work-related and I didn’t have much time, but as a Starbucks lover, I knew I had to at least check out the original location while in the city. Luckily, my hotel, the W Seattle, was walking distance to the store. Before heading out, I searched TikTok for what to expect and saw that lines can get pretty long . Since the first location started out as just a store to buy coffee beans, the OG Starbucks also doesn’t have any seating inside. However, the menu is the same, so you can still get a Caramel Macchiato or Pumpkin Spice Latte if that’s your go-to.

Wanting a festive drink from their holiday menu , I headed to the OG Starbucks and was surprised at how simple it was.

The Original Starbucks Had An Exclusive Drink On The Menu

I was worried about the line, which wrapped outside the store, but it moved quickly. In fact, I only had to wait about 24 minutes from the time I got in line to when I was snapping a pic of my drink for Instagram. It was the afternoon, though, so if you’re planning on going in the morning, you might have to wait a little bit longer.

That might not be worth it for someone who is just looking to get a Starbucks coffee to start their day. However, for fans of Starbucks, it’s cool to see the inside of the original location, which still has an old timey feel to it. The bar where drinks are made is also raised above the counter where you order, so baristas toss cups over to the side of the cafe before they’re made. I was impressed with how well everyone worked together behind the counter to keep the line moving.

There are also some exclusives that are only available at the OG Starbucks. The first thing I noticed when I walked into the store was that they had a special Cookie Butter Latte on their Holiday Heritage menu that is only sold at the OG Starbucks this time of year. While it didn’t taste like TikTok’s secret menu Cookie Butter Latte, it was a delicious caramel cookie drink that kept me warm. While waiting for my drink, I also got to notice all the exclusive Starbucks merch on the back wall, which were for purchase as well. I didn’t have enough time to look at the merch when I was at the register, so I panicked and just bought a standard cold cup with the OG Starbucks logo on the front ($4), but there were so many other options for collectors.

They had colorful cold cups ($15), a Been There series tumbler ($23), water bottles ($25, and even postcards ($13). If you’re someone who loves exclusive Starbucks merch, I definitely felt it was worth the visit if you have the time, because it’s so close to Pike Place Market, which is also a cute tourist location. However, if you’re really looking to be impressed, Seattle also has a Starbucks Reserve Roastery, which has more of the wow factor.

The Starbucks Reserve Roastery Is More Impressive

I also stopped by the Starbucks Reserve Roastery on Pike Street since it was also walking distance away from my hotel — but in the opposite direction. There are only six roasteries in the world, with three locations in the U.S. — Seattle, New York City, and Chicago. At a Starbucks Reserve, you can find exclusive merch and menu items, as well as boozy Starbucks drinks.

I stopped by to try their new holiday Peppermint Mocha Espresso Martini, which was about $20. Since the location is massive, it took me a second to find the bar, but I finally got a seat and ordered my drink. Now that espresso martinis seem to be trending all the time, I’ve been ordering more of them to find the perfect one for me — and I think this might be it. While it may not be a traditional espresso martini, I loved the addition of the peppermint and mocha flavors. They were a nice subtle touch that didn’t overpower the drink. What I loved the most about Starbucks’ Peppermint Mocha Espresso Martini was how cold it was. It was super refreshing, and the added whipped cream and holiday sprinkles were a sweet and Insta-worthy touch.

While at the Starbucks Reserve in Seattle, I also tried their seasonal Apple Crumb Pie as well as their Smoked Salmon and Cream Cheese on Brioche breakfast sandwich. Both were delicious treats that could be served at a fancy bakery in Paris, IMO. So, if you’re looking for an elevated Starbucks experience, the reserve is more worth visiting than the OG location. Of course, it all depends on whether you’re looking for something more traditional or totally unique while visiting the Emerald City.

Our urban campus

The South Lake Union and Regrade neighborhoods in Seattle are bustling 18-hour-a-day districts filled with locally-owned shops, restaurants, cafes, and more. You’ll love perusing the streets of South Lake Union and the Regrade, meeting one of our “banistas”, or scheduling play time at one of the many dog parks.

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Top 10 “coffee vacation in seattle” ideas (@starbucks @trabantcoffee @15thavecoffee) .

Here are Melody’s “coffee vacation in Seattle” ideas:

10. Visit the First and Battery Starbucks .  This Starbucks is famous for being the featured Starbucks on tens of thousands Starbucks cards!  Many people don’t know it, but the “Twilight” Starbucks card is a real Starbucks located at the corner of First and Battery in Seattle’s Belltown neighborhood.  This is just immediately north of downtown Seattle.  I did a previous blog post on this store, and I highly recommend going back and taking a look at this beautiful and historic Starbucks:  First and Battery Starbucks blog post .

(Edit on May 7, 2011:  The Starbucks merchandise store at the headquarters is now open to the public. Click here for more information.)

7 .  Sign up for the “ Coffee Crawl ” tour in Seattle .  It seems a little pricey at $22 per person, but if you are looking for a guided walking tour of a  variety of coffeehouses in Seattle, this is an option for you. http://seattlebyfoot.com/?page_id=871

6 .  Visit a Starbucks with an amazing Seattle view :  I have 3 main suggestions for this.

(Photo of exterior of the Alki Beach Starbucks courtesy of Winter , from his blog StarbucksEverywhere.net )

(Photo of 40th floor Starbucks courtesy of Winter , from his blog StarbucksEverywhere.net )

I have written about 15th Avenue Coffee and Tea a number of times on this blog.  The store had its one year anniversary on July 24, 2010, and I wrote a review of it then.  The previous blog post with the one year 15th Avenue Coffee round up is here .  The store’s address is 328 – 15th Avenue East, in Seattle.

Click here for previous blog post all about the Olive Way Starbucks.

Enjoy your coffee vacation in Seattle!

(This blog post might be a bit of a work in progress. It might still go through some edits.  What’s your suggestion if you were making such a list?)

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This is a great list Melody! Next time I’m on vacation I’m going to see how many of the 10 I can knock off the list. I have a brother w I’d who lives in Magnolia, very close to Phinney Ridge. I’ll probably start there. 😀 I’d also really like to see the view from the 40th floor Columbia Tower!

a quick note to note that one could go to both the roy st and 15th ave cuppings in one morning! and then, if feeling not quite caffeinated enough, olive is pretty much also within walking distance (as long as one does not mind a somewhat long walk).

and now, back to attempting to write my own blog 🙂

Your post provokes me to go to Seattle. I want to go to Seattle! Haha. I participated in “Coffee Crawl” in last summer. That’s a very good tour. I think, you can make an excellent coffee tour in Seattle. 😀

Great list!! I will reference this, when I finally make it to Seattle. One thought would be to list the 1st and Battery store you featured in a previous post. It is the store on one of the core cards, as you mentioned…and I bet lots of people are carrying that card in their purse or wallet right now!

Agh! You are right Hayley! I was stumped to come up with 10 quality ideas! I am going to change my list and make that number ten! That’s a good one and I missed it entirely. Thank you for reminding me!

Awesome. I really want to plan a vacation in Seattle during the Spring. Awesome list!!!! When I go to Seattle, whenever that is, I’ll have to do all of these.

A few bones to pick Melody..

1) Number 4?! 2) The baristas “tend to be” passionate? 3) We use a Nuova Simonelli Aurelia.

(kidding, nice blog post 🙂

Seriously, yes Trabant made no. 2. Just like a fine wine or any type of good cheese; you can get just as nerdy with coffee as with many kinds of agricultural products. Pursue a micro-lot and enjoy. Savor the limited time offer. Explore relished characteristics.

This is a fun post! I agree with @Nob – the StarbucksMelody Tour of Seattle – quite excellent.

What an absolute great travelogue. I wish I could hop a flight and go to Seattle. The only one I have seen and been to is the SB at Pike Place Market. Thanks Melody. BTW how do the baristas rate between all the locations?

@AmandaJ – Too funny.

@CD & Nob – Glad you like! The hardcore Starbucks fan might do many of these things!

@purple1 – In general I think Seattle has amazing partners. The experiences here are amazing. I didn’t mention 505 Union Station (in Seattle’s International District) but that is another store in my stomping grounds, and I could have easily written about it too. If someone wanted to Seattle’s China Town, this would be the closest store. But I think if you want to “tourist” in a China Town, you go to San Francisco, not Seattle. About a week ago it was pouring rain. On a Saturday I stopped into 505 Union Station, heading from there north to the Market. I didn’t have an umbrella and I walked into the store in a hideous state, wet from rain.

The manager saw me and said, “Do you want to borrow an umbrella Melody? Our store has a ton of them in the backroom that have been sitting there for eons and eons. People leave them behind.”

I was a little surprised to get a Chai and an umbrella, but it was raining so hard I said yes. Ken (the store manager) said just bring it back next time you are in. One week later (yesterday 11-6) I was back in the store and saw two great baristas whom I recognize and both are fabulous. I know they’re both hard core coffee drinkers and friendly partners. Veronica and Tracy. It felt like good experiences.

I assume that there are good experiences happening everywhere, but I still believe that since this is a flagship market with executives wondering in and out of stores, that the baristas in my stomping grounds (everything from 4th & Diagonal to the Market) are second to none. Of course this is all written with a ton of bias from me!

Haha! yes I was one of those who wanted the Melody tour suggestions 🙂 I must say thank you for recommending the columbia tower view and starbucks, they were great.

10. next time 9. next time 8. i got the HQ but not the drive through 7. meh 6. 1)to see 2)to see 3)you were right it was great! 5. it’s nice even if you don’t go to a cupping 4. it was so much fun! I am glad I go to go to a cupping with you Melody – you almost have the crust cleaning down pat! 3. next time, i missed it’s opening 🙁 2. 1)yes i loved it! 2) next time 1. yes! but go early or late middle of the day was PACKED

And from my experience in Seattle all the baristas are happy and passionate and just amazing, and everyone drives the speed limit….i come from NYC/ Philly and we don’t do chipper morning nonsense here and we drive 10 over minimum so it was quite a shock 🙂

AmazonV, you’ve done almost the whole list!! That was a great comment. I’m glad you liked the 40th floor Columbia Tower view!

The Pacific Northwest is totally on my list. Hope to get there this decade! Great list, Melody.

Great list!

I came back from Seattle recently, and Starbucks is certainly a highlight of the city.

@Melody – I was on a mission! Since I wasn’t sure when I would get to go back I had to hit as many nice stores as I could 🙂

With luck I can go back again in 2011 for the NW tea festival (pending finding a job and all that sillyness)

Wow! I feel like I’ve just been led through the streets of Seatle! I’ve never been a huge Starbucks fan, but your enthusiasm is infectious. Thanks for the ride; your a great tour guide lol!

@DeanFitzpatrick – Hi thank you for the great comment! I can’t think of a more wonderful thing to say. I DO get asked all the time about coffee stuff to do in Seattle! I actually could have made the blog entry more complete with a few more links and photos. I may still fill it in a little more. Thank you so much for coming by the site!

This looks awesome! One day I plan on making such a pilgrimage to Seattle. But I will really try to get coffee with Howard. lol Melody, I am so interested to know how coffee, specifically Starbucks, became your passionate hobby?

Sounds like a great list! We are coming to Seattle with some friends after Thanksgiving so we are planning to do some of the things on your list. Ironically, everyone in our party has at one point been a partner, so it will be a fun trip for us.

A Coffee Vacation…the concept itself makes me want to leap for joy (seriously). Here in France, sitting down for a coffee means meeting up with people you know and talking for hours.

This tour would be so fun to do it with friends! 😀

Love the list! Thanks so much for sharing it. Will keep all these locations in mind when I go to Seattle this month. 🙂

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I went inside the Starbucks 'cupping room', where employees taste 100 cups of coffee per day and saw why it's essential to the chain's success

• Starbucks invited me to visit the cupping room in its Seattle headquarters.
• Cupping is a coffee industry practice where experts test cups of coffee for quality.
• Cupping was surprisingly technical, and I was impressed by how fast the experts moved.

When I was in Seattle for Starbucks investor day, the chain invited me to visit headquarters and see how experts test coffee behind the scenes.

I visited the cupping room, where specially trained Starbucks workers taste hundreds of cups of coffee each day to ensure they're high quality.

We started with a geography lesson because Starbucks sources its beans from all three major coffee-growing regions in the world: Africa, Latin America, and Asia-Pacific.

Brazil, Vietnam, and Colombia are the biggest coffee-producing countries in the world, head of Starbucks Coffee Trading Company Tim Scharrer told Insider.

Coffee grown in different regions has different distinct flavor notes.

The cuppers' job in this room is to make that the base flavors of each type of coffee are exactly what they should be, so they can be used in Starbucks drinks, the company's head of coffee and tea quality Andrew Linnemann said.

With that information in mind, I put on a green apron to do my own cupping.

First, all the raw green coffee shipments are inspected for quality, scent, and consistency, similar to how you might check produce at a grocery store, Linnemann said.

Then it's roasted in small batches in an adjoining room.

All the samples of coffee beans must be treated exactly the same way so they can be compared fairly.

Roasters carefully watch temperature and timing to ensure consistent beans.

Then, Starbucks provided me with a sample to test myself with one coffee from each of the three regions.

After brewing, the coffee forms a crust on top.

I used a spoon to "break" the crust, which released the aromas beneath.

The three cups had distinct smells that came through, so it was important to rinse my spoon between them to keep them separate.

It's a messy process. "If you don't get coffee on your nose, you're doing it wrong," Bonnie Hall, senior manager of Global Coffee Quality and Operations at Starbucks, told me.

I learned that the roasting process also has an impact on flavor, sometimes leaving a "bready," baking smell.

It was kind of like wine tasting, where I suddenly noticed flavors I never had before once someone with more knowledge pointed them out to me.

The Ethiopian coffee, for example, had a very fruity scent that stood out when I tried it alongside other blends, while the Sumatran was more chocolatey.

For the next step, cuppers used spoons to take off any remaining grounds ahead of actually tasting them.

Then it was time to taste, under instruction from the experts.

Like wine tasting, coffee cuppers traditionally spit out the samples into a spittoon.

Using the spittoon was by far the most intimidating part because it goes against all my instincts to spit into a giant bucket in public.

To taste it, I dipped a spoon slightly into the coffee and slurped it off the spoon.

Tasting was more challenging than it sounds too because you have to aspirate the coffee, which is basically loudly slurping it.

This coats your taste buds and gets the aroma in your nose because smelling is key to tasting all the notes.

While I moved slowly, trying to avoid getting coffee everywhere and noticing subtle flavors, the professionals moved shockingly fast.

The cuppers sped down the line, scooping coffee up with a spoon in each hand before loudly slurping and spitting and moving on to the next cup.

The Starbucks workers explained how this room is essential to the creation of every drink at Starbucks.

All coffee is tested hot with these cupping methods that are standard across the coffee industry.

With each variety narrowed down to its flavor profile, Starbucks coffee experts can experiment with combinations to see what works best for different blends, espressos, and cold brew.

When Starbucks was developing cold brew, coffee experts tested these same blends under different conditions before landing on the standard 20-hour brew time.

About 70% of the drinks Starbucks sells now are cold, but cupping hot coffee is still key to guaranteeing the quality of those drinks and developing new ones.

The quality of Starbucks coffee, a multi-billion dollar business, is ultimately in the hands of just a few experts who taste nearly 1,000 cups per week.

Do you have a story to share about a retail or restaurant chain? Email this reporter at  [email protected] .

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