visit england awards winners

VisitEngland reveals Awards for Excellence 2023 winners

VisitEngland has announced the winners of its annual Awards for Excellence 2023, celebrating the tourism industry’s brightest stars.   The 20 Gold Award winners were announced at an evening ceremony on 7 June hosted by Alex Polizzi at Warner Bros. Studio Tour London – The Making of Harry Potter, in categories ranging from ‘Small Visitor Attraction of the Year’ and ‘B&B and Guest House of the Year’ to ‘Business Events Venue of the Year’ and ‘Experience of the Year.’

The Gold, Silver and Bronze winners were selected from hundreds of tourism businesses across England including hotels, self-catering accommodation, B&Bs, glamping operators, attractions, restaurants, pubs and museums.

The prestigious VisitEngland Awards for Excellence, running for more than 30 years and in 2023 sponsored by the Caravan and Motorhome Club, celebrate and champion innovation, quality and best practice across the industry recognising businesses and individuals who raise the bar of England’s tourism offer.

VisitEngland Director Andrew Stokes said: “It is fantastic to come together as an industry to celebrate our world-class tourism businesses. Competition this year was fierce with customer service excellence evident across every category, thanks to the passion and dedication of individuals.

“From an outdoor theatre in Suffolk to a boutique B&B in Essex, from an arboretum museum in Staffordshire, a zoo farm in Bristol, to island boat tours in Northumberland, this year’s awards also showcase the wonderful range of quality tourism products on offer across England. “I congratulate all the winners and especially those who won Gold, an achievement cementing their place as the country’s crème de la crème, standard-bearers for England’s tourism industry.”

In addition to the 16 core categories award winners, four special awards were also presented this year including an ‘Outstanding Contribution to Tourism Award,’ a ‘Travel Content Award’, a ‘Tourism Superstar Award’ and a ‘TXGB Trailblazer Award’.

The Tourism Superstar Award went to Geoff Colvin. Geoff, a volunteer stationmaster at the Kent and East Sussex Railway, was the winner of the VisitEngland Tourism Superstar 2023 run in partnership with the Mirror, following a public vote and competition earlier this year. The Outstanding Contribution to Tourism Award went to ‘England’s Coast’ in recognition of its valuable role in boosting domestic and inbound tourism to England.

The Travel Content Award, which recognises the media’s important contribution in championing domestic tourism, was won by Alicia Miller of The Independent with her story  ‘ How to do a classic Cotswolds weekend, car-free.’ The TXGB Trailblazer Award went to Red Funne l , Isle of Wight, in recognition of its efforts in driving inbound bookings through the business-to-business platform, also benefitting the domestic market.

Tourism is one of England’s largest and most valuable industries, supporting hundreds of thousands of businesses, employing about 2.6 million people and, in 2019, generating £76 billion in domestic visitor spending.

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You are here: Home » News » VisitEngland reveals Awards for Excellence 2023 winners

VisitEngland reveals Awards for Excellence 2023 winners

Publish date: 15th Jun 23

VisitEngland has announced the winners of its Awards for Excellence 2023,   celebrating the tourism industry’s brightest stars.

The 20 Gold Award winners were announced at an evening ceremony on 7 June hosted by Alex Polizzi at Warner Bros. Studio Tour London – The Making of Harry Potter, in categories ranging from ‘Small Visitor Attraction of the Year’ and ‘B&B and Guest House of the Year’ to ‘Business Events Venue of the Year’ and ‘Experience of the Year.’  The Gold, Silver and Bronze winners were selected from hundreds of tourism businesses across England including hotels, self-catering accommodation, B&Bs, glamping operators, attractions, restaurants, pubs and museums.

The prestigious VisitEngland Awards for Excellence, running for more than 30 years and in 2023 sponsored by the Caravan and Motorhome Club, celebrate and champion innovation, quality and best practice across the industry recognising businesses and individuals who raise the bar of England’s tourism offer.

VisitEngland Director Andrew Stokes said, “It is fantastic to come together as an industry to celebrate our world-class tourism businesses. Competition this year was fierce with customer service excellence evident across every category, thanks to the passion and dedication of individuals.

“From an outdoor theatre in Suffolk to a boutique B&B in Essex, from an arboretum museum in Staffordshire, a zoo farm in Bristol, to island boat tours in Northumberland, this year’s awards also showcase the wonderful range of quality tourism products on offer across England.

“I congratulate all the winners and especially those who won Gold, an achievement cementing their place as the country’s crème de la crème, standard-bearers for England’s tourism industry.”

In addition to the 16 core categories award winners, four special awards were also presented this year including an ‘Outstanding Contribution to Tourism Award,’ a ‘Travel Content Award’, a ‘Tourism Superstar Award’ and a ‘TXGB Trailblazer Award’.

The Tourism Superstar Award went to Geoff Colvin. Geoff, a volunteer stationmaster at the Kent and East Sussex Railway, was the winner of the VisitEngland Tourism Superstar 2023 run in partnership with the Mirror, following a public vote and competition earlier this year.

The Outstanding Contribution to Tourism Award went to ‘England’s Coast’ in recognition of its valuable role in boosting domestic and inbound tourism to England.

The Travel Content Award, which recognises the media’s important contribution in championing domestic tourism, was won by Alicia Miller of The Independent with her story ‘ How to do a classic Cotswolds weekend, car-free.’

The TXGB Trailblazer Award went to Red Funnel, Isle of Wight, in recognition of its efforts in driving inbound bookings through the business-to-business platform, also benefitting the domestic market.

Tourism is one of England’s largest and most valuable industries, supporting hundreds of thousands of businesses, employing about 2.6 million people and, in 2019, generating £76 billion in domestic visitor spending.

Click here for full list of VisitEngland Awards for Excellence 2023 winners.

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England’s tourism awards champion the very best of the country’s tourism industry, celebrating quality, innovation and best practice. 

The annual awards cycle begins with a series of local competitions, which feed up to the national VisitEngland Awards for Excellence. Businesses complete a single application and local winners are automatically put forward to the national judging panel.

The highlight of each awards cycle is the national VisitEngland Awards for Excellence event where the finest businesses receive the most coveted accolade in English tourism.

In light of current Government guidance and the ongoing disruption we are facing we have taken the difficult decision to cancel this year’s VisitEngland Awards for Excellence Learning Expo and Awards Presentation event, due to take place on 16 June 2020 in Hull.

Whilst we are disappointed to have to cancel the event we feel it is important to recognise those businesses that over the last year delivered amazing experiences for visitors and played a pivotal role in the English tourism industry. This year we will announce and recognise the winners via a virtual presentation and we will provide more information as soon as it is available. We are sure you will understand why we have taken this decision. 

We at VisitEngland hope you keep safe and well in these difficult times.

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VisitEngland Accolades

For those who go the extra mile for their guests and visitors

The accolades

Gold and Silver Awards VisitEngland’s Gold and Silver Awards celebrate accommodation establishments that outperform in their category, offering exceptional quality within their star rating. The awards help guests find special places where hosts go the extra mile, whatever the size, style or star rating of the accommodation.

Our assessors make recommendations for Gold and Silver Awards based on their annual assessments. They’ll look at quality in all areas, especially housekeeping, service and hospitality, bedrooms, bathrooms and food (if provided). While star ratings are based on a combination of quality, range of facilities and level of service offered, Gold and Silver award are based solely on quality. Businesses must maintain the necessary scores for a Gold or Silver Award each year.

Gold Awards are available to participants in the Hotel, Bed and Breakfast, Self-catering (3* to 5*), Serviced Apartment, Glamping and Holiday Park (4* to 5*) schemes. Businesses nominated for a Gold Award may receive a second ‘mystery visit’ by an area manager before the award is confirmed. Silver Awards are available to participants in the Guest Accommodation and Hotel schemes.

Breakfast Award As part of their annual assessment of Hotels and Bed and Breakfast businesses, assessors will sample the breakfast, looking at the choice and range of dishes offered, presentation and culinary skills, quality of ingredients and produce, and breakfast service and hospitality. Those with exceptionally high scores will qualify for a VisitEngland Breakfast Award. Businesses must maintain the necessary scores for a Breakfast Award each year.

The small print Written assessment reports show the scores received in all areas, so owners can see how close they are to achieving an award and may ask for advice about how to improve.

Download scoresheets for star ratings and VisitEngland awards

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ROSE Awards

Our  ROSE (Recognition Of Service Excellence) Awards recognise accommodation businesses who truly go the extra mile for their guests.

Designed to showcase those establishments that provide the warmest of welcomes, the 100 annual recipients include accommodation businesses where the owners, managers and staff really know how to delight their customers, irrespective of their star rating, style or type of accommodation.

The 2023 winners were announced on 5 September 2023 at a special event at Great Fosters Hotel in Egham.

About the ROSE Awards

• Nominations are triggered following annual quality assessment visits, but other evidence, including online customer reviews are taken into account. The final judging panel also looks for innovation that sets the business apart. This includes facilities or services offered to make the customer’s stay really special.
• Each year we will announce another 100 recipients.
• Recipients can advertise their accolade as long as they remain in our quality scheme.

First introduced in 2014, VisitEngland Accolades are given to those businesses in our quality schemes which have gone the extra mile in providing a quality visitor experience. To receive an Accolade businesses must be a member of our Visitor Attraction Quality Scheme and nominated by a VisitEngland assessor.

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You are here: Latest News > Finalists announced for VisitEngland Awards for Excellence 2023

Finalists announced for VisitEngland Awards for Excellence 2023

The 48 finalists, announced following a rigorous judging process by handpicked tourism industry experts, now go on to compete in 16 core categories at the national awards, with the Caravan and Motorhome Club announced as headline sponsor. The awards' categories range from ‘Small Visitor Attraction of the Year’ and ‘B&B and Guest House of the Year’ to ‘Business Events Venue of the Year’ and ‘Experience of the Year’.

Congradulations to Visit West members, Noah's Ark Zoo Farm and WWT Slimbridge Wetland Center who have both been nominated for the accessible and inclusive tourism award, and to Bowood Hotel, Spa and Golf Course  who have been nominated for large hotel of the year! 

The VisitEngland Awards for Excellence champion the very best of the country’s tourism industry celebrating quality, innovation, best practice and exceptional customer service.

VisitEngland Director Andrew Stokes said:

“This impressive list of finalists demonstrates the innovation and excellence thriving across England’s tourism industry. The quality and number of applications also highlights the outstanding range of products and experiences on offer for both domestic and international visitors. We wish the finalists the very best of luck.”

Applications to the awards were put forward for judging from businesses including hotels, self-catering accommodation providers, B&Bs, glamping operators, visitor attractions, restaurants, pubs and museums.

In addition to the 16 core categories, four special awards are also being presented this year including an ‘Outstanding Contribution to Tourism Award,’ a ‘Travel Content Award’, a ‘Tourism Superstar Award’ and a ‘TXGB Trailblazer’ Award.

All finalists are invited to attend the national awards ceremony, this year being held at Warner Bros. Studio Tour London – The Making of Harry Potter on 7 June, where Gold, Silver and Bronze winners will be announced at the black tie event. The Family Holiday Charity is the chosen charity for this year’s event.

This year’s Awards aligned with 16 local competitions from across England with winners automatically put forward for the national awards.

Tourism is one of England’s largest and most valuable industries, supporting hundreds of thousands of businesses, employing about 2.6 million people and, in 2019, generating £76 billion in domestic visitor spending.

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Olivier awards 2024 with mastercard winners announced.

Published 14 April 2024

This evening we revealed the winners of this year’s Olivier Awards with Mastercard. The winners were announced at a star-studded ceremony at London’s Royal Albert Hall, hosted by Hannah Waddingham. A highlights package from the event will be broadcast at 10.10pm this evening on ITV1, and will be available to stream via BritBox in North America, Canada and Australia.

The biggest winner of the night was Sunset Boulevard with seven wins, including both Best Actor and Actress in a Musical for its leading duo Tom Francis and Nicole Scherzinger. Jamie Lloyd won the Sir Peter Hall Award for Best Director and the show also won Best Musical Revival. Jack Knowles took home the White Light Award for Best Lighting Design; Alan Williams won for the Outstanding Musical Contribution award for his musical supervision & musical direction and Adam Fisher won the d&b audiotechnik Award for Best Sound Design.

Host Hannah Waddingham opened the ceremony with a stunning performance of ‘Anything Goes’ from the musical of the same name, accompanied by musician Joe Stilgoe and the London Community Gospel Choir. Additional performances throughout the evening included Mastercard Best New Musical nominees: The Little Big Things, Next To Normal, Operation Mincemeat and A Strange Loop, alongside Best Musical Revival nominees Guys & Dolls and Hadestown and winner Sunset Boulevard, in addition to a special moment from Groundhog Day Australia.

Mastercard Best New Musical was awarded to Operation Mincemeat, with music, lyrics & book by David Cumming, Felix Hagan, Natasha Hodgson & Zoë Roberts at the Fortune Theatre. It was a fiercely competitive category this year – a testament to the strength and creativity of London’s ever-evolving musical theatre scene. Playing Hester in Operation Mincemeat, Jak Malone took home the award for Best Actor in a Supporting Role In a Musical.

The coveted Olivier Awards for Best Actor and Best Actress went to Mark Gatiss for his role in The Motive And The Cue and Sarah Snook for her West End debut performance in The Picture Of Dorian Gray.

Amy Trigg won the Best Actress in a Supporting Role In a Musical award for her role as Agnes in The Little Big Things at @sohoplace and the Cunard Best Revival award went to Vanya by Anton Chekhov, adapted by Simon Stephens at the Duke Of York’s Theatre.

Last year’s Special Award winner, Arlene Phillips returned to accept the Gillian Lynne Award for Best Theatre Choreographer alongside James Cousins for Guys & Dolls at the Bridge Theatre.

Stranger Things: The First Shadow by Kate Trefry at the Phoenix Theatre won two awards: the Noël Coward Award for Best New Entertainment or Comedy Play and the Blue-i Theatre Technology Award for Best Set Design went to Miriam Buether for set design & 59 Productions for video design.

The Bush Theatre’s Sleepova by Matilda Feyiṣayọ won the Unusual Rigging Award for Outstanding Achievement in Affiliate Theatre and the TAIT Award for Best New Opera Production went to Innocence by the Royal Opera at the Royal Opera House. The Outstanding Achievement in Dance went to Isabela Coracy for her performance in NINA: By Whatever Means, part of Cassa Pancho’s Ballet Black: Pioneers at the Barbican Theatre. The award for Best New Dance Production went to La Ruta by Gabriela Carrizo, part of Nederlands Dans Theater – NDT 1 at Sadler’s Wells. In his final year in the role, Antonio Pappano won the Outstanding Achievement in Opera award for his role as Music Director of the Royal Opera House.

The Best Family Show winner was Dinosaur World Live by Derek Bond at Regent’s Park Open Air Theatre.

This year’s In Memoriam segment paid tribute to some of the industry titans we have lost this year from both on and off stage, including Haydn Gwynne, who was posthumously celebrated as she won the Olivier Award for Best Actress in a Supporting Role for When Winston Went to War with The Wireless. Her children accepted the award in her honour and gave a touching tribute to Gwynne as a formidable and revered artist as well as a much loved mother.

The National Theatre closed the awards ceremony with a special performance to mark its 60th anniversary. Written by James Graham with direction by Elin Schofield, the performance saw Joseph Fiennes reprise his role as Gareth Southgate in Dear England, which won The Londoner Award for Best New Play, to lead an ensemble cast including Janie Dee, Adrian Lester, Meera Syal, Callum Scott Howells and Fra Fee alongside a choir of 30 National Theatre alumni performers. Showcasing the scale of the National Theatre’s contribution to the arts, including a film marking the creation and development of the NT’s South Bank home voiced by Dame Helen Mirren, the performance culminated with a rousing rendition of ‘You’ll Never Walk Alone’ from the musical Carousel.

Eleanor Lloyd, President of SOLT said: “The Olivier Awards have once again showcased the best of London theatre and the huge talent of this incredible sector. Congratulations to all of the worthy winners and every nominee for your immense and valued contribution.”

The Olivier Awards continued their partnership with Mastercard as headline sponsor for its 14th year.

Charlie Carrington, Senior Vice President, Marketing and Communications for UK and Ireland at Mastercard said: “We are delighted to partner once again with the Olivier Awards to celebrate the best talent and performances London theatre has to offer. Mastercard continues to work closely with the creative industries, supporting inclusivity and championing all those performing on stage and behind the scenes, whilst bringing fans closer to their passion for theatre. Congratulations to all of tonight’s winners and we look forward to another wonderful year of theatre ahead.”

Mastercard cardholders were offered exclusive access to tickets and VIP experiences for the biggest night in theatre. More once-in-a-lifetime theatre experiences can be found on priceless.com .

Clothing partner Mithridate sponsored the award for Best Costume Design, which was won by Marg Horwell for The Picture Of Dorian Gray. They also generously dressed a number of attending nominees, presenters and VIP guests, including David Tennant, Fra Fee, Madeleine Mantock, Georgina Onuorah and John McCrea.

The Olivier Awards are grateful to additional category sponsors Cunard, The Londoner, The Lynne & Land Foundation, The Noel Coward Foundation, as well as production partners Blue-I Theatre Technology, d&b audiotechnik, TAIT, Unusual Rigging and White Light, Champagne partner Taittinger, and additional partners Global, Heart of London Business Alliance, Newman Displays, See Tickets, Mobile Entertainment Platform partner TikTok and Fujifilm for their ongoing support.

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Visitengland announces winners of 2023 rose award.

VisitEngland has today Tuesday 5 September announced the 100 winners of this year’s ROSE Award.

The ROSE Awards recognise the accommodation providers across England who give visitors the best customer experience. They celebrate the establishments, irrespective of their star rating, style or type of accommodation, where the owners, management and employees provide world-class service to their visitors.

VisitEngland Advisory Board Member Nadine Thomson said:

“The ROSE Awards celebrate and champion the accommodation businesses across England who go above and beyond in their customer service to guarantee visitors have amazing experiences.

There truly is a place to stay to suit all tastes and budgets in England and these awards also highlight the exceptional variety on offer. From our wonderful English inns and pubs with rooms, to glamping, camping and farm-stays in beautiful countryside and coastal locations. From traditional B&Bs and self-catering cottages to luxury boutique accommodation, there really is something for everyone.” 

The ROSE Award winners were nominated by VisitEngland’s quality scheme assessors and selected from assessor comments and online feedback from overseas and domestic visitors. The award recipients include all types of accommodation from B&Bs/guesthouses, self-catering and hotels to parks, campsites, glamping sites and hostels and cover a range of ratings from three to five stars, as well as accredited properties.

ROSE Award recipients can advertise their accolade as long as they remain within the VisitEngland quality scheme.

The VisitEngland ROSE Awards 2023, now in their seventh year, were presented at an afternoon tea event on Tuesday 5 September at the Great Fosters Hotel in Egham.

See the full list of ROSE Award 2023 winners (PDF, 146.94 KB) .

Tourism is one of England’s largest and most valuable industries, supporting hundreds of thousands of businesses, employing about 2.6 million people and, in 2019, generating £76 billion in domestic visitor spending.

Notes to Editors:

• Find out more about VisitEngland’s Quality Assessment Schemes for accommodation . 
• VisitEngland’s ROSE Awards 2023 annual presentation event took place between 12.00-16.00 on Tuesday 5 September at the Great Fosters Hotel in Egham . 
• Nominations are triggered following the annual VisitEngland quality assessment visit and observations by the assessor, other evidence, including online customer reviews are also taken into account. The final judging panel also looks for innovation that sets the business apart. This includes facilities or services offered to make the customer’s stay really special.
• To see the full list of VisitEngland’s 100 ROSE 2023 winners (PDF, 146.94 KB) .
• To find out how to join VisitEngland’s quality assessment scheme email [email protected] or call our friendly team on 01256 338 350. They will be happy to help.

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