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CTM SMART Technology

CTM SMART Technology delivers flexible, personalized and easy-to-use corporate travel management tools for every travel stakeholder. Our suite of travel tools are highly customizable and fully integrated, ensuring that every business trip is easier to manage, the travel budget goes further and everyone’s job is made simpler. Contact CTM today to find out more about our suite of proprietary technology.

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Maximising Value for Travel Managers

Ctm is an award-winning global provider of  cost-effective travel management solutions to the corporate market. we understand the complex travel needs of businesses large and small in every global market, and are committed to developing tailored travel solutions that drive results., tailored solutions for corporate travel, contact us today to discover how ctm’s intuitive, integrated corporate business travel management solutions can help you reduce your travel budget., thank you for your enquiry a ctm rep will be in touch shortly, odignimus et volor simagnis audis quam, qui tem vernam aut vendae doluptius sam qui duci omnihil ium., quam, qui tem vernam aut vendae doluptius sam qui duci omnihil ium. quam, qui tem vernam aut vendae doluptius sam qui duci omnihil ium. quam, qui tem vernam aut vendae doluptius sam qui duci omnihil ium., qui tectatus prate volutem volectis aut quate maximus illaut doluptate simporem. itamus atis quae cus mo eturios suntem dolorpore, endit andandes dolore am inusa viderae cullibus ari bercimus magnissi venim vereste mquatur aut audisquo vendel iur molupta tiaecto omnihictur, sa sinum voluptiis dellor aut quatem eni velit quibusa pediost eaque., success message.

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CTM's Fare Forecasting Technology

CTM’s Fare Forecaster technology drives savings to your travel program through better informed decision making at the time of booking. Fare Forecaster is a powerful and efficient tool for budget planning, enabling users to search for airfares up to 11.5 months in advance and compare the most affordable day to travel at your preferred time across a 21-day window, without entering the online booking tool.

Discover CTM Advisor

Experience the power of personalization, with the smartest travel app you'll never see..

CTM Advisor is the most powerful traveler CRM on the market, providing our experienced global travel experts with instant access to all your travel preferences, trip information, current disruptions, and travel policy parameters as soon as you call.

CTM Advisor also analyzes your past booking behaviors to learn more about your travel preferences, providing the most personalized and efficient booking experiences every time you travel.

Find out more

Submit your enquiry.

Complete this form to get in touch with CTM today. 

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Customized travel management solutions

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Corporate travel management for every travel style and budget

Whether you’re a global enterprise, national corporate, fast-growing start-up or sme, we can deliver a corporate travel solution that delivers on your goals and your budget..

At CTM, we understand the unique and complex travel needs of businesses of every size, industry and geographic location. That’s why we, as your dedicated travel managers, design highly customized travel solutions that meet your business's travel needs and objectives. From strategic account management to dedicated service teams and self-service online booking tools, every CTM customer benefits from our extensive global buying power and supplier negotiations, intuitive and user-friendly travel technology and world-class customer service and local market expertise. We work with you to provide custom business travel management solutions that adapt to a fast-changing travel landscape no matter the size of your budget or travel program. That’s the CTM difference.

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Power up with CTM SMART Technology

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Find out what our customers are saying...

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Case Study: Cost Savings

Using in-depth diagnostic analysis and expert industry insights, CTM determined best practice policies and influenced booking behavior, setting the client ahead of their cost-saving objectives.

ctm travel smart

Case Study: Hotel Portfolio Review

As hotel spend increased due to growth, our client was looking to reduce corporate travel costs. CTM evaluated and maximized their preferred hotel property portfolio.

ctm travel smart

Insights Fare Forecasting

CTM's fare forecasting tech enable customers to save 20-50% on flights by shifting travel dates 24-48 hours, promoting savings with better booking behavior.

ctm travel smart

With CTM you benefit from extensive global buying power, one-stop-shop access to the best corporate negotiated deals, forecasting technology, strategic policy development and regular travel program analysis to save you more.

ctm travel smart

Improve Efficiency

CTM's expert local travel advisors are available around the clock to support your team. Plus. we put intuitive travel technology at your fingertips 24/7, making travel research, booking, and trip management simple, efficient and reliable.

ctm travel smart

Maximize Safety

Enhance your travelers’ safety while traveling for business with our suite of intuitive and integrated risk management tools including CTM's traveler tracking technology, CTM risk alerts and our CTM mobile travel app.

Download our Corporate Travel Capability Statement

TESTIMONIAL

"We endorse CTM to any company seeking a travel management provider as a true partner and friend, one that delivers a measurable return on investment and is looking to continuously improve its service offering and technology solutions."

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Corporate Travel Management

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Local solutions, delivered globally

CTM provides local service solutions to customers around the world. Please select your local region, and start experiencing the CTM difference!

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SMART Tools for smarter business travel

Ctm’s smart technology provides customers with the most intuitive and highly integrated suite of corporate travel tools to drive savings, efficiency and safety..

Log in to your designated platform here or contact your CTM Account Manager for further information.

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Consolidating her corporate travel program with CTM achieved complete travel policy compliance AND a 20% reduction in travel expenses. Traveling employees are happy and access to reporting data keeps her current with financial activity companywide.

At CTM we don't just provide you with the latest technology, we train your teams on how to use our advanced applications in order to maximize savings and optimize your complete travel program.

CTM makes booking travel for others a breeze. Whether you need an experienced agent to work with, or by using your custom Concur Travel site, arranging travel for your team will be easy. Send itineraries and clone trips all with just a few clicks.

Why Choose CTM?

Owner managed and responsive, we have specialized in business travel since 1990. Start-up is simple and quick, with no contracts required.

Customized Travel

Our commitment to being responsive and flexible, while providing robust tools and personal service, is geared toward watching your bottom line and satisfying your traveler's and administrator's needs.

Get Started

Get started today by filling out our Contact Us form to explore more with a CTM representative.

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Global Partnership

CTM is a FROSCH Global Partner, giving ou travelers access to a support network of 2,000+ agents and unique ticketing capabilities in over 50 strategic global markets.

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CTM is certified as a Women's Business Enterprise (WBE) through the Women's Business Enterprise National Council (WBENC), the nation's leading third-party certifier of businesses owned and operated by women.

What Our Clients Say About Us

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Corporate Travel Management

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Local solutions, delivered globally

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About Corporate Travel Management — North America

Corporate travel management (ctm) is an established tmc and leader in the north american travel management market, delivering global, multi-national and localized solutions to meet the unique needs and opportunities of the fast-paced north american business sector..

As a CTM customer, your business and employees will benefit from market-leading service and support from our travel advisory experts. Backed by a global footprint, extensive global buying power, and a state-of-the-art technology eco-system, CTM customers enjoy the most intuitive, flexible and future-focused platforms and features in the marketplace.

Defining new levels of personalization and innovation in travel

When it comes to travel management, we do not believe one-size-fits all — which is why CTM designs highly customized solutions that meet the diverse and evolving needs of our North American customers.

Our team of local, entrepreneurial travel specialists are empowered to make the best decisions for our corporate travel customers across the country, providing solutions that cater to your unique business needs – no matter how simple or complex.

Our customer portfolio spans every North American time-zone, and a wide range of industry sectors, business sizes and travel budgets — from pharmaceuticals to fisheries, travel technology to textiles, and everything in between.

Breaking ground in intuitive travel technology

CTM not only provides the service scalability your company requires, but also delivers heightened personalization through the effective integration of machine learning and big data into its technology and travel solutions.

We invest in developing market-leading proprietary travel management technology, designed and built locally in the US in consultation with our customers and suppliers to meet local market needs. As a CTM customer, your business enjoys rapid access to the highest standard of intuitive travel technology across travel booking, risk management and reporting for a more cost-effective, efficient and enjoyable travel experience.

Additionally, our customers enjoy access to a range of third-party travel tools and sophisticated integration capabilities to support their unique travel program needs and preferences, ensuring maximum flexibility, convenience and efficiency for your business and travel stakeholders.

This agnostic approach to developing customised technology and support solutions ensures our customers’ travel programs are positioned for maximum performance today, and into the future.

Scale to supercharge your business

With a coast-to-coast footprint, CTM’s substantial presence in North America has been achieved through strong organic growth, supported by a proven acquisition strategy, to deliver global scalability and buying power for our customers.

CTM’s clients enjoy working with the travel industry’s brightest and most accomplished travel management leaders and professionals, with exceptional local market knowledge and experience. This allows us to provide the highest level of local support, and drive efficiencies and growth for our clients.

CTM has established strong footholds in several niche travel markets — including government, oil and gas, fisheries, aviation and aerospace, education, and sports — and developed complementary travel offerings which deliver added benefits for our customers, including corporate meetings and events management, loyalty travel programs and leisure travel services.

When you work with CTM, your teams enjoy the speed, efficiency and accountability that comes from local decision-making supported by vast scalability, global buying power and shared knowledge from our clients, employees and partners around the world.

The CTM difference

We pride ourselves on going above and beyond our customers’ expectations to consistently set a new standard in efficiency and personalized service, reinforcing our multi award-winning status as a global leader in travel management solutions.

We empower our local and national teams to make the best decisions for your business, applying regional expertise and transformative travel technology to define the future of travel. No matter the size of your travel spend or how complex your travel needs, we’ll deliver a tailored solution that works for you.

That’s the CTM difference.

Find out more about CTM's travel solutions

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Strategic travel management

Your fully customized travel management solution, supported by a dedicated account management and consulting team.

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Small business solutions

Designed for smaller travel budgets with less complexity. Select a managed or self-serve travel solution that suits your specific travel needs and objectives.

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Travel technology

We provide customers with a range of intuitive travel technology solutions, giving you greater control over your travel program and the business travel experience.

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18 March 2014

Covers Almost Ready to Come off CTM's SMART Portal

On Thursday 6th March, Corporate Travel Management took its SMART Technology roadshow westward with Head of Marketing and Technology Solutions.

On Thursday 6th March, Corporate Travel Management took its SMART Technology roadshow westward with Head of Marketing and Technology Solutions, Tom Clark delivering an enthusiastic hour-long presentation before a meet and greet luncheon at the Rydges Hotel in Perth. A receptive audience comprised of CTM clients and management, as well as a who’s who of procurement leaders and travel industry partners attended for a day of topical discussion and expert opinion regarding emerging technology and trends in the corporate travel market.

Originally unveiled mid-way through 2013, CTM’s SMART Technology platform is due to reach its pinnacle in August with the release of SMART Portal. The Next Generation travel management portal is a personalised proprietary ecosystem that enables the user to access all of CTM’s products with one username and password. Details of the SMART Portal sparked a great deal of interest and interaction from the Perth crowd, as it has consistently done at past SMART Technology events.

Whilst providing an in-depth description of where corporate travel technology is heading, Mr Clark previewed current and soon to be released SMART products and provided insight into why CTM SMART Technology is crucial to the market and becoming heavily sought after by Australian and global corporate travel consumers.

“Our CTM SMART Technology approach is very different to what most are used to in our industry. We are looking at things in a way that will add a new dimension to our existing technology platforms. We continue to make great progress and I’m excited about the future” Mr Clark said.

About Corporate Travel Management – click here

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CTM provides local service solutions to customers around the world. Please select your local region, and start experiencing the CTM difference!

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SMART Tools for smarter business travel

Ctm’s smart technology provides customers with the most intuitive and highly integrated suite of corporate travel tools to drive savings, efficiency and safety..

Log in to your designated platform here or contact your CTM Account Manager for further information.

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FREE public transit serving Moscow, Idaho

SMART Transit offers free rides for everyone in the community. It drives you to all the top destinations in town.

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Great reasons to ride SMART Transit

Avoid paying top dollar for gas. Everyone rides free on the fixed-route buses.

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Tired of wasting time hunting for a parking spot? Uneasy driving in ice and snow?  Take SMART Transit! 

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SMART Transit is an environmentally friendly way to get around town. Every vehicle on the road produces on average one pound of CO2 per mile. Taking public transportation can reduce CO2 emissions by 45%, decreasing pollutants in atmosphere and improving air quality.

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SMART Transit routes take you locations all around town.

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Dial-A-Ride is an affordable transit option for passengers with special needs. It provides pre-scheduled rides with curb-to-curb service. 

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In accordance with City of Moscow guidelines, SMART Transit does not currently require face coverings aboard buses.

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Thanks to our donors. Your generous support of SMART Transit strengthens the community: 

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Moscow wants to be a model smart city; this is how they plan to achieve it

The Russian capital is investing heavily in technology

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The concept of smart cities is a well trodden one and has been at the core of the expansion of some of the world’s big megalopolises. 

Moscow, however, rarely comes to mind when thinking about technology, primarily because Russia is often considered to have a significant tech presence - unlike China or the US. 

Companies like Rostec and Kaspersky are changing this and so are initiatives like Moscow’s City-as-a-service. Qualcomm for example, chose the city to launch Europe’s first 5G mmWave network in partnership with Moscow’s Department for Information Technologies of Moscow. We caught up with its head, Eduard Lysenko, to find out more about what they have been doing. 

  • What is a smart city and how does one plan for it?
  • How businesses can unlock smart city success
  • 5G and smart cities : everything you need to know

Can you tell us a little about the city-as-a-service concept and how it has benefited the citizens of Moscow?

The digitalization of Moscow started in 2011 and since then the city has become one of the leaders in providing e-services for citizens, with more than 11m citizens using city services today. 

Initially, we had to digitize the city management systems. A few years later we started to introduce e-services for citizens that became very popular. The main feature of e-services in Moscow is that they are being developed by DIT and therefore they have a similar interface, the same login system and all of the services are connected and can interact with each other. It makes it easier for citizens to use.

At the same time we provided opportunities for the development of mobile networks. Due to cheap internet access and huge coverage (99 percent of Moscow is covered by 4G) the penetration of smartphones exceeded 83 percent. So the citizens of Moscow were ready to use these services.

As for the services themselves, they seek to cover all the needs of citizens. They include the EMIAS medical portal, the Active Citizen portal that runs polls for citizens, the Moscow E-school and the portal of the mayor of Moscow, mos.ru . However, there are also services for tourists, complaints, crowdsourcing etc. I’d like to briefly introduce some of these services. 

First of all, the EMIAS service for making online appointments in Moscow public clinics, thanks to which the average waiting time to see a doctor has been reduced to five minutes and 95 percent of prescriptions are now issued in electronic form. With the Moscow E-school, we are creating a high-tech environment to improve the quality of education in Moscow schools. There is also a well-known e-polling service called Active Citizen, which allows Muscovites to make decisions on urban development. Almost 2.3m citizens participate on the platform and about 4,000 decisions have already been implemented via this service. We have recently been developing Crowd.Mos where, in contrast to Active Citizen, people can independently suggest their own initiatives for the city.

As for the possibility of interaction, we are now working on a full integration of all services. For example, in the future, when the winter flu epidemic begins in the city, EMIAS will be able to notify all schoolchildren and their parents of the need for protection and vaccination. All our services will form a single network aimed at helping citizens in a variety of situations. And finally, the mos.ru portal, which is a platform that aggregates all e-services for citizens in one place, as well as providing the latest news about the life of the capital. Mos.ru allows citizens to understand which e-services exist and how they can be received, which saves them time.

One of our aims is to save time for people and this is something that Moscow’s services can do. In our case, speed means comfort. Already, the introduction of EMIAS is saving doctors up to two million hours per year. Making life more comfortable for citizens implies that the city provides services to residents at all levels. Before the digitalization started, people had to spend a lot of time to use city services and go to different institutions but now they are all available online. Last year, we reached 170bn visits to e-government services and $ 1.5bn in payments were processed.

But for us, things don’t end with the provision of basic services. We are striving to add specific new services in accordance with the requests of citizens. For example, in summer, free sports activities with coaches and equipment are now available in Moscow parks for registered users. We are now working on responding to all relevant and adequate needs of people because this approach allows us to boost awareness and the desire to improve in people themselves. In this way, the city itself, in a sense, is becoming a service for citizens - and our aim is to make sure that this is a high-quality service.

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How successful have the city’s network of CCTV cameras and facial recognition system been in preventing crime?

Moscow has one of the world's largest network of CCTV cameras, second only to London (according to 2016 PWC estimates). These cameras are now helping to solve about 70 percent of all crimes committed in the city. 

As for facial recognition, at the moment there are 1,500 cameras in Moscow connected to this system in a pilot project. Video analytics takes place in automatic mode and notifies the city services if necessary.  In automatic mode, the camera responds to gestures, movements and elements of behavior, thereby revealing suspicious activity. This year, we plan to launch the system on 105,000 cameras - that is, all cameras capable of observing human faces will be covered. The majority of the cameras are installed in courtyards, entrances and subways, where the footfall is greatest. We expect to reduce the overall number of crimes by 20 to 40 percent by next year. 

In addition to the city cameras, we are developing other technologies with facial recognition capabilities. For example, we tested augmented reality glasses with facial recognition for police. These glasses make it possible to recognize a criminal in the midst of a crowd and significantly reduce the time required to capture criminals. 

Again, many speak critically about video surveillance with a facial recognition system, believing that the government wants to establish surveillance of people. But I can tell you about a successful case - during the 2018 World Cup in Moscow, cameras with facial recognition were used to identify 98 fans banned from visiting fan zones. This helped to provide us with a decent level of security during the championship and not expose people who came to watch the game to unnecessary risk.

The global aim here is to provide a self-regulating and high-quality system, reducing any possible risks for our citizens.

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What security measures have been put in place to protect the government-run storage facility that houses the data collected by the cameras?

Providing cyber security for the data was top-priority since the very beginning of the digitalization. Fault-tolerant data processing centers belonging to the Government of Moscow are used as a basis for countering attacks. So far, a data protection system has been built for the data center, which has made it possible to ensure the protection of the information systems located in the data center.

In 2018, we took measures to identify unauthorized access to the Moscow data storage and processing centers. During this year, more than 27,572  cyberattacks have been blocked. We are constantly improving our security system, conducting inspections and audits of security systems.

The correct functioning of the newly built information protection system has been confirmed by the positive results of certification tests for compliance with information security requirements and the issue of a certificate of conformity of the information facility with information security requirements. 

As for our surveillance system, access to these cameras is also limited and controlled. In 2018, we developed an automated information system called Access Control System for Information Systems and Resources of the City of Moscow, which is designed to ensure safe, reliable identification and authentication of users when accessing the information systems of Moscow. The video retention period is about five to seven days. Within five days, any citizen can apply for data from video cameras. According to the statistics, 80 percent of users contact us within three days and a further 15 percent in the remaining two days.

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Moscow is known for having the best e-government services. Can you tell us about the Active Citizen app and how Muscovites are using it to participate in city government affairs?

We created the Active Citizen service in 2014 at the initiative of the Government of Moscow. This is a service of electronic polls for citizens, enabling them to make decisions on important citywide issues. Active Citizen is unique case – the service allows ordinary citizens to influence what is going on in the city. Any Moscow resident who has a Russian mobile operator SIM card can register and get involved in changing Moscow. 

To attract citizens, we use elements of gamification — for participation in polls and other activities, users are encouraged with points, which can later be exchanged for various kinds of benefits. As of July 2019, about 2.3m users have registered using the application and more than 4,000 polls have been conducted. Among the decisions made by users, it is worth noting the creation of 25 local parks, 10 new bus routes and bicycle lanes. In addition, citizens can choose names for various urban innovations. For example, this is how the name was chosen for the Moscow Metro’s Third Circle.

Active Citizen is one of our most important services and despite the fact that now it is already successfully operating, we are still devoting energy and resources to promoting and popularizing it.

This year, the service turned five years old and we organized a big celebration in one of the main parks of Moscow. We run these events not so much to attract more users but to increase loyalty among current users.

In addition to Active Citizen, I would like to talk about the launch of the My District service. In simple words, this is like a small version of Active Citizen, where residents of a particular district can make decisions on how to improve their area. We believe that decisions at all levels are important, and My District allows residents to exercise more autonomy in matters of city infrastructure.

Of course, we have been repeatedly criticized for the fact that Active Citizen offers a limited choice and range of issues for consideration. So, this year, we have launched the Crowd.Mos service, which allows people to independently propose their own urban planning initiatives. I can say that we are proudly a world leader in the implementation of ideas proposed by citizens.

I would also mention an experiment with blockchain elections to the Moscow City Parliament this year in the context of e-government. Connecting blockchain technology will not only enable online voting but also ensure the transparency of the elections and the impossibility of changing results, which will be securely encrypted.

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How is AI being used in Moscow to improve healthcare?

For a start, it is important to point out that public healthcare in Moscow, as in all of Russia, is free. As you know, Moscow is a gigantic metropolis, accordingly, a huge amount of resources, including humans, are needed to serve all citizens. Currently, the city has about 244 public hospitals and 444 clinics, which employ more than 44,000 doctors.

As part of DIT’s Smart City program, city polyclinics have been connected to the artificial intelligence system. Online services are helping to reduce queues in clinics and make it easy to communicate with doctors. For example, today the majority of city clinics have implemented a patient flow control mechanism - the mechanism covers more than 60 percent of all doctors and allows you to correctly distribute the number of patients for each doctor. Thanks to this system, citizens can see a doctor as soon as possible, and the queues in most metropolitan clinics have almost been eliminated.

Accordingly, it is very difficult to manage this entire system and artificial intelligence helps us in this. In addition to facilitating the process of managing and allocating resources, citizens can now receive their analyses and test results by e-mail, which means they don’t need to go back to the clinic. This makes life easier for everyone - both patients and doctors.

The online service for registering with a clinic without a personal visit has also become very convenient for Moscow citizens. At the end of last year, more than 51,000 people registered with clinics in this way.

A key innovation in the health system is the beginning of the implementation of the Digital Vision pilot project. With the help of big data and artificial intelligence, doctors now have the opportunity to diagnose cancer in its early stages, as well as to assess stroke risks. The use of this technology has already increased diagnostic accuracy in Moscow by 15 percent.

In addition to improving the process of receiving and organizing treatment of patients in clinics, we are interested in the development of telemedicine. Of course, online consultation will never replace a full-fledged doctor's appointment, especially in difficult cases. However, it may be useful for primary symptoms and in cases where a visit to the doctor may not be necessary.

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How is the Department of IT using big data to deliver insights about city residents?

DIT processes 14.3 terabytes of data daily. Big data processing technologies allow us to structure and transform the initial data file more quickly and with minimum labor costs, reducing the amount of information that people work with and thus the time spent on solving these problems. Big data helps us better understand our citizens. Thanks to big data, we can make a portrait of a Moscow citizen, understand their preferences and address whatever problems they have. For example, what changes in the infrastructure of the city they need and what is missing. Also, big data can help in predicting natural disasters or epidemics. Today, by analyzing this data, we know what problems are emerging. It is now possible to draw up a plan for the repair of roads or to build social facilities on the basis of this information. In one district, for example, you need to build a school, and in another, residents need additional parking zones.

Moreover, big data provides an opportunity for personalization. For example, there is automatic SMS notification of residents of specific areas of unplanned situations - water shutdown, snowfall, road works, and so on. Big data has long been used in the Moscow call center. First of all, our robot with artificial intelligence is connected to the call center and is trained to answers citizens' questions. At the end of the year, we are planning a pilot launch of a new robot, which can analyze the history of previous calls to predict the nature of a new call. This will significantly reduce the total call time. I notice that many companies, including public ones, consider robots with artificial intelligence to be unprofitable and expensive to develop. However, with the help of our robot, we were able to completely reassign human operators from simple questions to more complex ones, thereby saving them time and energy and reducing labor costs.

We also have separate benefits for businessmen. This year, we are planning to launch a robot that will help automate purchases and inform Moscow entrepreneurs about upcoming tenders. We plan to add more features to it in the future.

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Discover the innovative features and cutting-edge technologies that make Moscow a Smart City leader. From efficient transportation systems to advanced energy management, Smart City Moscow is transforming urban living for its citizens. Explore the benefits and possibilities of a smarter city with Moscow smart city strategy.

Smart City Moscow, Russia

2.127 smart points.

Slide

Environment

Connectivity, life quality.

Moscow, on the Moskva River in western Russia, is the nation’s cosmopolitan capital. In its historic core is the Kremlin, a complex that’s home to the president and tsarist treasures in the Armoury. Outside its walls is Red Square, Russia’s symbolic center. It’s home to Lenin’s Mausoleum, the State Historical Museum’s comprehensive collection, and St. Basil’s Cathedral, known for its colorful, onion-shaped domes.

Once Moscow started to revive its legend and cultural gem, the number of visitors to VDNKh has been rapidly increasing to reach around 25 million people annually. In 2018, it saw the record-breaking 30 million guests! During its 80-year history, the exhibition was called in different ways: VSKhV, VDNKh, and VVTs. Its original purpose was to demonstrate the achievements of the national economy to Muscovites and numerous Moscow guests. However, today it has become a Grand Centre of leisure, education, and culture.

Examples of Smart City Development in Moscow:

  • Implementation of a unified Intelligent Transportation System (ITS) that integrates various modes of transportation, including public transport, private vehicles, and bicycles, to provide a seamless and efficient travel experience for citizens.
  • Deployment of a network of smart sensors and devices that collect and analyze data on traffic flow, air quality, noise pollution, and other environmental factors to help city officials make informed decisions and improve the quality of life for residents.
  • Creation of digital platforms and services, such as e-government portals, online payment systems, and mobile apps, that enable citizens to access information and services quickly and easily, anytime and anywhere.

Companies and their Results Moscow smart city strategy:

  • Yandex, the leading Russian search engine and technology company, has developed a number of smart transportation solutions in Moscow, including a ride-sharing service called Yandex.Taxi, a car-sharing service called Yandex.Drive, and a public transport planning tool called Yandex.Transport.
  • Huawei, the Chinese tech giant, has partnered with Moscow authorities to deploy 5G networks and other advanced technologies to support the city’s smart city initiatives. The company has also established a research and development center in Moscow to focus on AI and other emerging technologies.

moscow smart city

Statistics in Numbers:

  • According to the Moscow Department of Information Technology, the city has installed more than 200,000 smart devices and sensors to monitor traffic, air quality, and other environmental factors.
  • The Moscow Metro, which carries more than 7 million passengers per day, has implemented a smart ticketing system that allows commuters to pay for rides with their smartphones.
  • Moscow’s e-government portal, which provides access to more than 500 online services, has registered more than 18 million users since its launch in 2011.

Interesting Facts:

  • Moscow was ranked as the 9th smartest city in the world in 2020, according to the IESE Cities in Motion Index.
  • The city has launched a number of smart city pilot projects, including a program to use blockchain technology to store and share data on real estate transactions and a project to deploy autonomous vehicles in certain parts of the city.
  • Moscow authorities have set a goal of reducing the city’s carbon footprint by 30% by 2030 through a range of initiatives, including the promotion of electric vehicles and the implementation of energy-efficient buildings and infrastructure.

Plans for Moscow smart city 2030 strategy roadmap:

  • The Moscow smart city strategy Roadmap, which was adopted in 2016, outlines a number of key priorities and initiatives for the city’s smart city development through 2030. These include:
  • Expanding the use of digital technologies and services to improve the quality of life for residents, such as smart healthcare and education.
  • Enhancing the city’s transportation infrastructure and mobility services to reduce congestion and improve accessibility.
  • Promoting sustainable development and energy efficiency through the use of renewable energy sources and green building practices.
  • Fostering innovation and entrepreneurship through the development of a strong ecosystem of startups, research institutions, and venture capital firms.

smart city moscow

The Moscow Smart City strategy represents a comprehensive and ambitious plan to transform the city into a more livable, sustainable, and innovative urban environment. Through the use of advanced technologies and data-driven solutions, the strategy seeks to improve the quality of life for citizens and create a more prosperous and resilient city for future generations.

Moscow smart city strategy Technograd

Technograd is the chief front office of Moscow’s professional training system. The complex was opened in the Knowledge Park at VDNKh on 3 September 2018, with Moscow Mayor Sergey Sobyanin invited.

Training program

Technograd offers the world’s and the country’s best training programs in more than 40 most in-demand professions and professions of the future. The programs have been based on actual employers’ requirements. The complex gives an opportunity to train, retrain, and upgrade skills in any of the chosen careers. Its platforms provide excellent conditions for training specialists for small and medium-sized businesses. The training programs have been developed taking into account the specifics of each line of business and include case studies of leading entrepreneurs and experts.

Assembly point of the future

In the country’s sole supermarket of professions, everyone of any age can acquire an in-demand profession or choose his or her future job, taking training based on cutting-edge teaching methods. The innovative education complex of a new type is VDNKh’s attraction point.

Muscovites use the advantages of a smart city every day: they connect to the internet on a train or in the streets, arrange doctor’s visits via the Unified Medical Information Analysis System (UMIAS), pay utility bills online, and attend an online school. Mos.ru presents this article on how Moscow has managed to become one of the world’s smartest cities.

A Smart City is a system of city service resources that are used as efficiently as possible to provide maximum convenience for its residents. It requires a close connection between smart city projects (street CCTV cameras, public services, smart transport systems, and others) in a megalopolis.

City Wi-Fi and mobile internet

There are many points with free Wi-Fi access in Moscow streets, parks, and pedestrian areas, including over 2,000 located inside the Garden Ring and in Moscow parks.

The Internet can also be accessed from public transport. The network covers the metro, the MCC, the Aeroexpress trains to the airports as well as buses, trams, and trolleys. This means there is no need to authorize again after changing from one form of transport to another.

Mobile internet still costs Muscovites eight times less than in New York. Moscow is second in fixed telephone accessibility.

Smart transport

Moscow’s intelligent traffic control system is an important element in a Smart City. In Moscow, this system includes more than 2,000 traffic lights, 3,500 traffic detectors, and 2,000 CCTV cameras. Data from these devices are transferred to the Traffic Management Center’s situation room, where they are analyzed online, which helps control traffic. In the future, this information will make it possible for the Traffic Management Center to forecast traffic patterns due to street closures, the introduction of one-way traffic, or a newly designated bus lane.

Moscow was the first Russian region to launch a website where the public can pay various fees, and attain city services, and that moved permits and documents to the cloud allowing users to receive several services in one package.

Muscovites can check on and pay traffic tickets and utility bills, arrange a doctor’s visit, top-up a Troika card, sign up children for a club or do many other things in only minutes. There are 222 services in total on mos.ru now.

Visit a doctor online

The Unified Medical Information Analysis System (UMIAS) was launched in Moscow in 2011. It can be used to find the closest medical center, arrange a doctor’s visit, or get sick leave papers. UMIAS has reduced lines in clinics 2.5 times since it was launched.

UMIAS works at 678 medical centers, unites 21,500 doctors, and 9.5 million patients as well as 359 million arrangements, and provides for over 500,000 transactions every day. About 700,000 people use UMIAS to arrange to see a doctor every week.

moscow smart city strategy

City and Active Citizen

Muscovites can directly interact with the Moscow government and influence the city’s life. Our City is a feedback channel where residents can comment on officials and utility services issues.

Muscovites can report on the lack of a rubbish basket in a park, a broken staircase or pavement tile as well as rubbish on the street, poor landscaping care, or a pothole. Over a million users are registered on the website. Almost 1.8 million problems have been resolved with this website so far.

The Active Citizen online referendum system allows citizens to give an opinion on various issues, starting from additional bus routes and lawn mowing to the name of the new metro ring. “Active Citizens” save up bonus points to get brand souvenirs or tickets to theatres or museums. Today over 1.9 million participants are registered in the system, with 2,600 voting sessions held and over 81 million opinions taken into account.

Electronic school

The Moscow Electronic School project started in September 2016. The main elements include digital school records and online registering as well as an electronic library with textbooks and lesson scenarios. The scenarios have replaced lesson plans and look more like a presentation with materials and tasks. Teachers all around the city can find the necessary scenario at the library, add something new to the existing one, or create a new one and share it with others.

This system allows teachers to exchange opinions and creates healthy competition between teachers because scenarios can be rated and the number of downloads is recorded. As of today, teachers have created almost 50,000 lesson electronic scenarios. Interactive blackboards – 84-inch touch screens – can be used to make lessons more interesting. School students can draw on it, move elements from one place to another, paint various areas, and so on with a stylus or their fingers. Today’s children are used to electronic devices, so they like working that way. For example, in history lessons, students use the blackboard to enjoy drawing trade routes or circle areas where certain tribes lived. Some subjects, such as geometry, actually look better with 3D images. Thanks to internet access, teachers can quickly pull up information such as laws, articles, videos, and many other things on the interactive blackboard.

Moscow schools also use online school performance and attendance records as well as the “Attendance and Food” system, in which parents can see children’s marks and their education in general: what topics were covered and what homework is due. The system allows parents to monitor their child’s arrival and departure from school and what they had for lunch.

Video analytics

Moscow is one of the world’s top ten cities in the number of CCTV cameras. There are over 146,000 cameras installed in entrance halls, courtyards, public places, and educational institutions. Recordings are used to solve 70 percent of violations and crimes. The cameras also help monitor utility services.

Recordings are kept at the united data storage and process center. In case of an emergency, it is possible to book the archived information from the necessary camera for 30 days by calling 8 (495) 587-0002. The application number received from the operator must be given to law enforcement or legal counsel. If not booked, the archived information is kept for five days.

World recognition

It is fair to call Moscow a smart city, and this title is recognized by the global community. Last July, PricewaterhouseCoopers included Moscow in the top five megalopolises that are ready for innovation. Last June, the Russian capital won the WeGO award. Moscow received special mention in the category of e-government services, and last February, Intelligent Community Forum ranked Moscow among the top seven finalists in the most intelligent city contest.

Industrial design

A special style has been developed for the design of structures used in the new signage system. Materials were selected to minimize vandalism and that do not require painting to maintain their appearance. The exterior design was inspired by Moscow architecture.

How was the Moscow smart city strategy development?

The development of a single transport navigation signage system began in 2013 and was ready within a year. The pilot project was launched in the metro: information signs with pedestrian maps and exit numbers appeared at five stations. At the same time, maps for system accessibility appeared at the bike-share stations.

The first bus stop with the new signage was completed in Moscow in 2015. Signage with city maps for pedestrians also began appearing at that time.

The new navigation system began to be used on a wide scale in 2016. Information for the passengers is placed in the metro and at the stops as well as on pedestrian streets.

Over the past 7 years, the number of tourists has increased by 65 percent, from 12.8 million to 21 million people. City revenues from tourism, festivals, and cultural events have soared by 70 percent. A new navigation system has been introduced for the convenience of city residents and tourists: signs and markers are currently available in eight administrative areas as well as at every bus stop

Social care and assistance

Social-sector funding has almost doubled in 2011. In 2018, 430 billion roubles were allocated for social care and assistance projects. Apart from cash payments, the city implements other projects that make life easier. For example, 85 percent of buses, trolleybuses, and trams are adapted for people with disabilities, and to add to this the Exciting Activities for Senior Citizens project has been launched.

Since 2013, the city has planted over 90,000 trees and 1.9 million shrubs under the One Million Trees project. The air is becoming cleaner: Nitrogen oxide and carbon oxide emissions are down 20 and 30 percent, respectively, and those of tiny particles have decreased by an average of ten percent. And tap water no longer reeks of chlorine.

Parks and green zones

550 parks, since 2011, the city has improved 550 parks and green territories, including the creation of 259 new parks. In 2017, 113 green zones were improved. There are plans to still improve 84 parks before the year is out. Trees and shrubs cover 49 percent of the city’s area.

Construction

The city no longer implements high-density (infill) construction projects, and the construction of properties with an area of 21.2 million square meters has been canceled. New hospitals, schools and kindergartens, transport interchanges, and metro stations appear each year.

Science and innovations. Moscow smart city strategy

The city has established 33 technology parks accommodating thousands of small and medium-sized innovative companies. 39 industrial complexes prioritizing innovation development have been registered. 12 technology parks for children are being developed at local universities, offering classes for school children.

The number of weekend markets has increased ten-fold. Since early 2018, there are 102 marketplaces. Over 4,000 illegal trading facilities have been dismantled during the past five years, a standard system for siting kiosks has been drafted, and a 96.6-percent outlet-accessibility coefficient is now posted.

Since 2011, the city has improved 550 parks and green territories, including the creation of 259 new parks. In 2017, 113 green zones were improved. There are plans to still improve 84 parks before the year is out. Trees and shrubs cover 49 percent of the city’s area.

Since 2011, the city has opened over 90 new sports facilities, and the number of city residents preferring a healthy lifestyle has doubled. During the summer of 2018, Moscow hosted the 2018 FIFA World Cup. Luzhniki Stadium was renovated in the run-up to the event, and home stadiums for Spartak and CSKA were also built.

In the past few years, Moscow built 42 new cultural facilities and restored over 1,000 architectural landmarks, including the Arch of Triumph on Kutuzovsky Prospekt, the Pashkov House, the Gnessin School of Music, the Izvestia building, Helikon Opera, and many others as well.

Moscow city governed Moscow city is governed by a system of local government that consists of a Mayor, a City Duma (legislative body), and various executive bodies. The current Mayor of Moscow is Sergey Sobyanin, who has been in office since 2010. The City Duma is made up of 45 deputies who are elected for a term of five years. The executive bodies of Moscow city government are responsible for implementing policies and programs as directed by the Mayor and the City Duma. These bodies include the Moscow City Government, which is headed by the Mayor, and various departments responsible for areas such as transportation, education, and healthcare.

Building and courtyard Moscow smart city strategy

By 2015, the city renovated 105,900 residential building entrances and sections and replaced 29,500 lifts in apartment houses. In all, 21,875 courtyards were improved in 2011-2016. Parking space volumes tripled, and 17,353 new playgrounds and 4,487 sports facilities were installed

City projects

Moscow pioneered the development of key city-life aspects . Other Russian cities utilize the capital’s experience in implementing city-level projects to create a people-friendly urban environment, to modernize the transport sector, and implement IT projects at local schools

Route connectivity

The system is intended for the metro, surface transport, pedestrian spaces, the city’s bike-share network, and transit hubs, and it facilitates orientation along the way on the ground and underground. Each component is designed for a specific place, where it helps plan a route.

City maps for pedestrians have appeared in Moscow for the first time. All of them are designed with due account of the person’s location. It is marked “You are here.” The maps are oriented so that everything on the right is also to the right of the person looking at the map. Those accustomed to cardinal directions for orientation will see an arrow pointing to the north. The maps have circles indicating a five-minute walk from their location.

Metro Exits

Metro exits are now numbered clockwise. This helps people find the right direction. Major interchange hubs comprising several stations (Okhotny Ryad — Teatralnaya — Ploshchad Revolyutsii) have consecutive numbering. In addition, exits adapted for passengers with impaired mobility are marked with ramp and lift icons.

City landmarks that help orient visitors are marked with images and icons. This helps people identify them quicker and find the desired direction. Landmarks are indicated in the navigation system and serve as additional reference points.

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/*write your js code here*/, sustainability #post-grid-117118 .element_0{display: block ;font-family: quicksand; font-weight: 400; font-size: 20px;color: white; text-decoration: none; line-height: normal;padding: 0px 0px 5px 10px; text-align: left;} #post-grid-117118 .element_0:hover{}#post-grid-117118 .item{ background:#fff; } /*write your css code here*/ #post-grid-117118 .pagination .page-numbers, #post-grid-117118 .pagination .pager{ font-size:17px; color:#fff; background:#646464; }#post-grid-117118 .pagination .page-numbers:hover, #post-grid-117118 .pagination .page-numbers.current, #post-grid-117118 .pagination .pager.active{ background:#4b4b4b; }#post-grid-117118 .nav-filter .filter{ font-size:17px; color:#fff; background:#646464; }#post-grid-117118 .nav-filter .filter:hover, #post-grid-117118 .nav-filter .filter.active{ background:#4b4b4b; }#post-grid-117118 .owl-dots .owl-dot { background: #e6e6e6 none repeat scroll 0 0; }#post-grid-117118 { padding:0px; background: url() repeat scroll 0 0; }#post-grid-117118 .item .layer-media{height:auto;overflow: hidden; }#post-grid-117118 .item{ margin:6px;}@media only screen and (min-width: 1024px ) {#post-grid-117118 .item{height:auto;}}@media only screen and ( min-width: 768px ) and ( max-width: 1023px ) {#post-grid-117118 .item{max-height:auto;}}@media only screen and ( min-width: 0px ) and ( max-width: 767px ){#post-grid-117118 .item{height:auto;}} @media only screen and (min-width: 1024px ) { #post-grid-117118 .item{width:302px} } @media only screen and ( min-width: 768px ) and ( max-width: 1023px ) { #post-grid-117118 .item{width:600px} } @media only screen and ( min-width: 320px ) and ( max-width: 767px ) { #post-grid-117118 .item{width:100%} } post_grid_masonry_enable = "no"; jquery(document).ready(function($){ }); unmanned transportation building roads that will charge cars ai – a new era in transport and logistics transformation top innovative renewable energy companies and startups jquery(document).ready(function($) { $("#post-grid-117118 .layer-media .gallery").owlcarousel({ items : 1, navtext : ["",""], autoplay: true, loop: true, autoheight : true, nav : false, dots : false, }) }); /*write your js code here*/, technology #post-grid-117119 .element_0{display: block ;font-family: quicksand; font-weight: 300; font-size: 36px;color: white; text-decoration: none; line-height: normal;padding: 0px 0px 5px 10px; text-align: left;} #post-grid-117119 .element_0:hover{}#post-grid-117119 .item{ background:#fff; } /*write your css code here*/ #post-grid-117119 .pagination .page-numbers, #post-grid-117119 .pagination .pager{ font-size:17px; color:#fff; background:#646464; }#post-grid-117119 .pagination .page-numbers:hover, #post-grid-117119 .pagination .page-numbers.current, #post-grid-117119 .pagination .pager.active{ background:#4b4b4b; }#post-grid-117119 .nav-filter .filter{ font-size:17px; color:#fff; background:#646464; }#post-grid-117119 .nav-filter .filter:hover, #post-grid-117119 .nav-filter .filter.active{ background:#4b4b4b; }#post-grid-117119 .owl-dots .owl-dot { background: #e6e6e6 none repeat scroll 0 0; }#post-grid-117119 { padding:0px; background: url() repeat scroll 0 0; }#post-grid-117119 .item .layer-media{height:auto;overflow: hidden; }#post-grid-117119 .item{ margin:6px;}@media only screen and (min-width: 1024px ) {#post-grid-117119 .item{height:auto;}}@media only screen and ( min-width: 768px ) and ( max-width: 1023px ) {#post-grid-117119 .item{max-height:auto;}}@media only screen and ( min-width: 0px ) and ( max-width: 767px ){#post-grid-117119 .item{height:auto;}} @media only screen and (min-width: 1024px ) { #post-grid-117119 .item{width:618px} } @media only screen and ( min-width: 768px ) and ( max-width: 1023px ) { #post-grid-117119 .item{width:600px} } @media only screen and ( min-width: 320px ) and ( max-width: 767px ) { #post-grid-117119 .item{width:100%} } post_grid_masonry_enable = "no"; jquery(document).ready(function($){ }); living in the smartphone era top 10 technology trends of 2023 jquery(document).ready(function($) { $("#post-grid-117119 .layer-media .gallery").owlcarousel({ items : 1, navtext : ["",""], autoplay: true, loop: true, autoheight : true, nav : false, dots : false, }) }); /*write your js code here*/.

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  2. TravelCTM Portal

    Enter your e-mail address below to reset your password. * 2024 © Corporate Travel Management. | Version v2.x.x

  3. CTM Portal

    CTM Portal

  4. CTM Portal

    At Corporate Travel Management (CTM), we understand that managing an effective travel program can be complex and time-consuming. That's why we have developed the CTM Portal - a centralized travel hub designed to drive efficiency, visibility and ease for every travel stakeholder. The portal is designed specifically for the end-user experience.

  5. Travel Technology

    Corporate Travel Management (CTM) SMART Technology delivers flexible, personal and easy-to-use tools for every travel stakeholder. Our suite of travel tools are interconnected and highly intuitive, ensuring that every business trip is easier to manage, the travel budget goes further and everyone's job is made simpler.

  6. Corporate Travel by CTM

    CTM SMART Technology. CTM SMART Technology delivers flexible, personalized and easy-to-use corporate travel management tools for every travel stakeholder. Our suite of travel tools are highly customizable and fully integrated, ensuring that every business trip is easier to manage, the travel budget goes further and everyone's job is made simpler.

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  8. Travel Management Portal

    CTM's proprietary travel technology framework enables us to seamlessly integrate a broad range of tools into a single travel portal, providing global travel programs with a customized and highly configurable platform that meets the needs of every user for maximum adoption, compliance and user-experience - a place for your global travel ...

  9. Corporate Travel Management

    Corporate Travel Management (CTM) is a global leader in business travel management services. We drive savings, efficiency, safety and sustainability to companies and their travelers in every corner of the world. When you partner with CTM, you'll enjoy the experience of global travel done differently - a uniquely designed global travel ...

  10. Corporate Travel Management

    Welcome toCorporateTravelManagement. Corporate Travel Management (CTM) is a global leader in business travel management services. We drive savings, efficiency and safety to businesses and their travelers all around the world. If you are looking for a tailored travel management solution, delivering customer service excellence, innovative travel ...

  11. Customer Tools

    CTM's SMART Technology provides customers with the most intuitive and highly integrated suite of corporate travel tools to drive savings, efficiency and safety. Log in to your designated platform here or contact your CTM Account Manager for further information. CTM customers access all their corporate travel tools via the CTM Portal, a ...

  12. Business Travel Planning

    Global Partnership. CTM is a FROSCH Global Partner, giving ou travelers access to a support network of 2,000+ agents and unique ticketing capabilities in over 50 strategic global markets. CTM is certified as a Women's Business Enterprise (WBE) through the Women's Business Enterprise National Council (WBENC), the nation's leading third-party ...

  13. CTM Mobile App

    Book & manage travel on-the-go. CTM Mobile provides travelers with the confidence they need to make every business trip enjoyable and effective by putting critical travel tools and information at their fingertips, 24/7. ... CTM Mobile combines smart itinerary management and alerts with our award-winning online booking tool, Lightning. But ...

  14. CTM Mobile App

    Book, manage and organize your business travel anytime, anywhere. CTM Mobile is our global app for smooth booking, instant disruption alerts, effortless itinerary management and expert human support, all in one place. It's the ultimate travel companion anywhere in the world for whatever type of travel you need to book.

  15. About Corporate Travel Management (CTM) North America

    Corporate Travel Management (CTM) is an established TMC and leader in the North American travel management market, delivering global, multi-national and localized solutions to meet the unique needs and opportunities of the fast-paced North American business sector. As a CTM customer, your business and employees will benefit from market-leading ...

  16. Covers Almost Ready to Come off CTM's SMART Portal

    Originally unveiled mid-way through 2013, CTM's SMART Technology platform is due to reach its pinnacle in August with the release of SMART Portal. The Next Generation travel management portal is a personalised proprietary ecosystem that enables the user to access all of CTM's products with one username and password. Details of the SMART ...

  17. Travel Technology

    Corporate Travel Management (CTM) SMART Technology delivers flexible, personal and easy-to-use tools for every travel stakeholder. Our suite of travel tools are interconnected and highly intuitive, ensuring that every business trip is easier to manage, the travel budget goes further and everyone's job is made simpler. ...

  18. Customer Tools

    CTM customers can access their corporate travel tools via the CTM Portal, a central platform for travel booking, risk management & reporting. Menu. Services . Corporate Travel. ... CTM's SMART Technology provides customers with the most intuitive and highly integrated suite of corporate travel tools to drive savings, efficiency and safety. ...

  19. Smart Transit

    Your generous support of SMART Transit strengthens the community: Enables Moscow citizens—especially seniors and those with special needs—to live independently. Transports middle school, high school, and college students to school. Reduces use of fossil fuels to help the environment. Provides an alternative to driving a car in ice and snow.

  20. Moscow wants to be a model smart city; this is how they ...

    What is a smart city and how does one plan for it?; How businesses can unlock smart city success; 5G and smart cities: everything you need to know; Can you tell us a little about the city-as-a ...

  21. MOSCOW CITY CENTRE TOUR. PART 1 /// RUSSIA TRAVEL VIDEO ...

    There are lots to see in the city centre of Moscow, so we decided to start our series of Russia travel videos by showing you around the most historical part ...

  22. Moscow

    2.127 Smart Points. Moscow, on the Moskva River in western Russia, is the nation's cosmopolitan capital. In its historic core is the Kremlin, a complex that's home to the president and tsarist treasures in the Armoury. Outside its walls is Red Square, Russia's symbolic center. It's home to Lenin's Mausoleum, the State Historical ...