travel agent thank you to client

Thank You Letter from Travel Agent to Customer Examples/Samples

In the travel industry, cultivating strong customer relationships is key to retaining clients and gaining referrals.

A critical tool in this relationship-building process is expressing gratitude.

This blog post, titled ‘Thank You Letter from Travel Agent to Customer’, will help you craft the perfect thank you letters, establishing a deeper bond with your clientele while enhancing your travel business’s reputation.

25 Examples of a “Thank You Letter from Travel Agent to Customer”

• “Dear [Customer’s Name], Thank you for entrusting us with your travel plans. We’re committed to providing you with unforgettable travel experiences.”
• “Thank you for choosing us to guide your travel journey, [Customer’s Name]. We’re excited to assist in creating your dream vacation.”
• “Dear [Customer’s Name], Your decision to book with us is greatly appreciated. We’re ready to plan more amazing travels for you.”
• “Thank you for allowing us to serve your travel needs, [Customer’s Name]. We’re excited to help you explore the world.”
• “Your trust in our travel agency means the world to us, [Customer’s Name]. Thank you for your booking.”
• “Dear [Customer’s Name], We appreciate your decision to use our services for your travel plans. We’re committed to exceeding your expectations.”
• “Thank you for entrusting us with your travel dreams, [Customer’s Name]. We look forward to making them a reality.”
• “Dear [Customer’s Name], We’re thrilled you’ve decided to book with us. We promise to deliver a travel experience that you’ll cherish.”

Related content : 25 Thank You Note to Travel Companion Words of Encouragement after Failed IVF To Use

• “We’re honored to be your chosen travel agency , [Customer’s Name]. Thank you for your booking.”
• “Thank you for giving us the chance to serve your travel needs, [Customer’s Name]. We’re excited to embark on this journey with you.”
• “We are grateful for the opportunity to assist in your travel planning, [Customer’s Name]. Thank you for your trust.”
• “Your booking with us is greatly appreciated, [Customer’s Name]. We’re eager to deliver the perfect travel experience.”
• “Dear [Customer’s Name], We are delighted to be your chosen travel agency. Your support inspires us to continue providing top-notch service.”
• “Thank you for your trust, [Customer’s Name]. We’re dedicated to crafting your perfect getaway.”
• “We appreciate your decision to choose our services, [Customer’s Name]. We’re excited to make your travel dreams come true.”
• “Dear [Customer’s Name],
• Thank you for booking your travel with us. We’re eager to provide you with a seamless and enjoyable journey.”
• “We’re thrilled to be part of your travel journey, [Customer’s Name]. Thank you for entrusting us with your plans.”
• Your support for our travel agency is deeply appreciated. We’re committed to delivering an exceptional travel experience.”
• “Thank you for choosing us as your travel guide, [Customer’s Name]. We can’t wait to help you explore new destinations.”
• “Your trust in our services is highly valued, [Customer’s Name]. Thank you for your decision to book with us.”
• “Dear [Customer’s Name], We appreciate your trust in our travel agency. We’re ready to make your travel dreams a reality.”
• “Thank you for choosing our travel services, [Customer’s Name]. We are excited to plan your next amazing adventure.”
• “We’re delighted to serve as your travel agent, [Customer’s Name]. Your trust fuels our dedication to provide the best service.”
• “Dear [Customer’s Name], We’re excited to be part of your travel journey. Thank you for choosing us.”
• “Thank you for entrusting your travel plans to us, [Customer’s Name]. We’re honored to provide you with unforgettable experiences.”
• “Dear [Customer’s Name], We’re excited to deliver exceptional travel experiences. Thank you for choosing us as your travel agency.”
• “We are honored to have you as our client, [Customer’s Name]. Thank you for booking your journey with us.”

Expressing gratitude to your customers with a ‘Thank You Letter from Travel Agent to Customer’ reinforces your professional relationship and leaves a positive lasting impression.

This practice is an essential part of customer service that differentiates your agency in the highly competitive travel industry.

By demonstrating your appreciation, you encourage loyalty, enhance customer satisfaction, and increase the likelihood of repeat business and referrals.

Remember, a thankful heart is not only the greatest virtue but also the parent of all other virtues.

Image credits – Photo by Anete Lūsiņa on Unsplash

I’m a MA, (CMT) Certified Massage Therapist, Licensed Massage Therapist (LMT), and Reiki Master —  I’m a licensed massage therapist with over 10 years of experience in the industry.

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How to write a Thank you for booking with us & Email Templates

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Start your journey of thanks as we show you how to write the perfect “thank you for booking with us” email in 2023. A thoughtful thank-you email from a tourism company can leave a lasting effect on clients, just like a well-planned trip. No matter if it’s a tropical vacation or a heart-pounding adventure, just show that your travel business is glad to have them on board.

In this article, we’ll show you how to write an email that not only says “thank you,” but also grabs the reader’s attention, inspires them, and makes them want to stick with you. So fasten your seats and let’s get started on this fun writing trip!

Elements of a Great Thank You Email for Bookings

Personalize the email.

Firstly, you have to address the guest by their name and mention the specific service/event they have booked with your business. By doing this, your travel agency can show that you have taken the time to acknowledge their booking and add a personal touch to the email. Just a simple greeting like Hi John, or Dear Mary can increase your open rate

Express genuine gratitude

Begin the email by expressing sincere appreciation for the guest’s booking. Use warm and heartfelt language to convey your gratitude.

For example: On behalf of [Your Business/Organization Name], we would like to express our deepest gratitude for choosing to book [the service/event] with us.

Offer additional information or assistance

Provide any necessary details about the service/event, such as location, time, or special instructions. And don’t forget to offer to answer any questions or provide further assistance if needed.

Recommend activities or services in the area

If it makes sense, you can tell the guest about other activities, services, or sights in the area that they might enjoy or find useful. This can show that you really care about making their stay better and could even lead to them booking with you again or telling their friends about you.

For example, after a long, tiring trip that left customers feeling tired, Ryanair surprised them with an email that was sent at just the right time. There was a discount offer for a car service in the email. This makes it much easier and faster for them to get from the airport to their location.

Special promotion or discount for future bookings

As a gesture of appreciation, you can offer a special promotion like the example above or a discount for the guest’s next booking with your tourism. This can incentivize repeat bookings and encourage guest loyalty.

End with a gracious closing

Finally, it’s time to wrap up an email with your contact information for any other questions. This seemingly minor detail can significantly enhance the overall professionalism of your travel agency. And when you do that, remember to maintain a polite and professional tone, as it is one of the essential elements of a thank you for booking email.

To give a better idea that includes all these elements. Take a look at our example below to get inspirit:

Subject : A special thank you to John 😊 – we appreciate your business! Dear John, On behalf of [Your Business/Organization Name], we would like to express our deepest gratitude for choosing to book [the service/event] with us. Your booking means a lot to us, and we’re committed to providing you with the best experience possible.

As you prepare for your upcoming [service/event], here is some additional information you should take note of: The [service/event] will take place at [location] on [date] at [time].

In addition to the [service/event], we’d also like to recommend some other activities or services in the area that you may find interesting 🥂. [Suggest activities/services/attractions].

We want to ensure that you have a memorable and enjoyable experience during your trip.

Moreover, as a token of our appreciation, we’d like to offer you a special promotion for your next booking with us. [Include details of promotion/discount].

Once again, thank you for choosing us 🥰. If you have any further questions or need assistance, please feel free to contact us at [Your Contact Information]. We’re here to help.

Wishing you a wonderful [service/event] experience! Warmest regards, [Your Name] [Your Title] [Your Business/Organization Name]

5 Tips for Writing a Thank You Email for Bookings

Expressing gratitude towards guests who have booked with your business is a crucial opportunity to strengthen their relationship. Instead of sending a generic email with just booking details, a personalized thank you note can go a long way.

Here are the top 5 tips to remember when crafting your thank you emails, ensuring that they leave a lasting impression on your customers.

Keep it concise and impactful

A thank you note should be brief yet meaningful. The goal is to express your appreciation and provide relevant booking details without overwhelming your customers with lengthy emails. You can include elements such as a personalized greeting, a call-to-action, and more in just a few paragraphs, ensuring the message is concise yet impactful.

Personalize the message

Using your customers’ first names is a basic step in personalizing your thank you email, but you can take it a step further. Refer to specific details about their reservation to make the message more tailored to their experience. For example, mentioning the specific dates or type of booking they made can show that you value their patronage and pay attention to details.

Proofread for perfection

Errors in spelling or grammar can really make your emails look unprofessional and may negatively impact your customers’ perception of your business.

Notably, you should take the time to proofread your thank you emails carefully, and ensure that all booking information is accurate. Sending incorrect booking details can not only be unprofessional but also result in a poor customer experience.

Create an enticing subject line

The subject line of your thank you email is the first thing your customers will see, and it can determine whether they open the email or not. That’s why it’s important to create a subject line that captures their attention and clearly conveys the purpose of the email.

Besides, you can add some icons to make your subject line more interesting! Below are some examples to get you started:

Encourage conversation

Make it easy for your customers to communicate with you by sending the email from a monitored inbox and talking to them like friends. Assign a team member to check and respond to new messages promptly. You can also include a closing statement in your thank you message that invites customers to reach out if they have any questions or special requests. This encourages open communication and shows that you are committed to providing excellent customer service.

Thank You Email Examples

Example #1: hotel booking.

Subject Line : Our Sincerest Thank You for Choosing to Stay with Us! Dear [Customer Name],

On behalf of [Hotel Name], we want to express our heartfelt appreciation for choosing to book your upcoming stay with us. We can’t wait to welcome you to our luxurious property and provide you with an unforgettable experience.

Our team is committed to delivering exceptional service and ensuring that your stay is comfortable and enjoyable. Your booking details are confirmed for [Check-in Date] to [Check-out Date] in our [Room Type] room. If you have any special requests or preferences, please do not hesitate to let us know, and we will do our best to accommodate them.

We look forward to your arrival and remain at your service for any questions or assistance you may need. Best regards,

Example #2: Tour Booking

Subject Line : Thank You for Choosing to Explore with Us! Hello [Customer Name],

Thank you for booking your upcoming tour with [Tour Company Name]. We are thrilled that you have chosen to embark on an adventure with us. We are committed to providing you with an unforgettable experience.

Your tour is confirmed for [Tour Date] to [Tour Duration] in [Destination]. Our team of experienced guides is eager to share their local knowledge and passion for exploration with you.

If you have any questions or special requests, please feel free to contact us. We are here to ensure that your tour is seamless and memorable in every way.

Once again, thank you for choosing [Tour Company Name]. We can’t wait to share this extraordinary journey with you! Warmest regards, [Your Name] [Tour Company Name]

Example #3: Flight Booking

Subject Line : Thank You for Choosing to Fly with Us Dear [Customer Name],

Thank you for booking your upcoming flight with [Airline Name]. We are excited to have you on board and appreciate the trust you have placed in us for your travel needs. Your flight is confirmed for [Flight Date] from [Departure City] to [Arrival City].

Our team is dedicated to providing you with a safe, comfortable, and enjoyable flight experience. We have a range of services and amenities to ensure that you have a smooth journey from takeoff to landing.

Should you require any assistance or have any special requests, please do not hesitate to contact us. We are here to make your flight as pleasant as possible. Thank you once again for choosing [Airline Name].

We look forward to welcoming you on board! Sincerely, [Your Name] [Airline Name]

Example #4: Rental Car Booking

Subject Line : Thank You for Choosing Us as Your Rental Car Provider Hello [Customer Name],

Thank you for choosing [Rental Car Company Name] for your upcoming car rental needs. We are honored to be your preferred provider, and we are committed to delivering a seamless and convenient experience for you.

Your rental car is confirmed for [Rental Dates] at our [Rental Location]. We have a wide selection of well-maintained vehicles to suit your needs, from compact cars to spacious SUVs.

If you have any questions or require any additional information, please feel free to contact us. We are here to ensure that your rental car meets your expectations and enhances your travel experience.

Best regards, [Your Name] [Rental Car Company Name]

Example #5: Activity Booking

Subject Line : Thank You for Booking Your Exciting Adventure with Us! Dear [Customer Name],

Thank you for booking your upcoming adventure with [Activity Company Name]. We are thrilled to have you join us and can’t wait to provide you with a thrilling and memorable experience. Your activity is confirmed for [Activity Date] at [Activity Location].

Our team of experienced guides is ready to take you on an exhilarating journey, whether it’s hiking, rafting, ziplining, or any other exciting activity we offer. We have taken all necessary precautions to ensure your safety and enjoyment throughout the activity.

If you have any questions or special requests, please feel free to reach out to us. Best wishes, [Your Name] [Activity Company Name]

Take Your Thank You Emails to the Next Level

Ready to wow your recipients with beautiful and engaging thank you emails? With TravelerWp’s extensive collection of Thank You Email templates and the power of TravelerWp plus Elementor Builder , you can create unforgettable email experiences that make a lasting impact. Upgrade your email game today and start impressing your audience.

Crafting an effective “thank you for booking with us” email is a crucial aspect of developing strong customer relationships and providing a truly memorable experience. To achieve this, you should keep your email concise and personalized. Another key element is to proofread the email for errors and ensure that it’s attention-grabbing, starting with an engaging subject line.

And always remember, your aim is to exceed customer expectations and create a lasting positive impression. If you have any questions or would like further assistance, please do not hesitate to contact us. Thank you again for your attention!

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70 Examples of Thank-You Notes for Clients and Customers

By Status.net Editorial Team on November 23, 2023 — 12 minutes to read

Sending a sincere thank you note can strengthen your relationships and make a lasting impression on your clients. A well-crafted message shows your gratitude for their business, builds trust, and leaves a positive impression on your professional relationship. In this article, we will provide some wording examples to inspire you. Related: Best Ways to Say “Thank You for Your Business” (Examples)

• 1. Thank you for choosing us. We truly appreciate your business and look forward to serving you again.
• 2. We are so grateful for your continued support. Your satisfaction is our top priority!
• 3. Thank you for being an amazing customer! We hope to have the pleasure of doing business with you for many years to come.
• 4. Your support means the world to us! Thank you for being our valued customer.
• 5. We appreciate your business, and we’ll do our best to continue to give you the kind of service you deserve.
• 6. Thank you for being our loyal customer. We have managed to achieve great things because of your support.
• 7. Just wanted to say a huge thank you for your patronage. It has been a pleasure serving you.
• 8. Your recent business with us made our day, and we hope this relationship will also brighten you.
• 9. We cannot achieve this success without you as our customer. Our company promises to provide high-quality products for you as well as outstanding customer service for every transaction. Thank you and looking forward to a long business relationship.
• 10. Thank you so much for your business. We are honored to have clients like you.
• 11. You are the reason [Company Name] does what we do. Thank you for being a loyal customer.
• 12. We are so grateful for the pleasure of serving you and hope we met your expectations. Thank you.
• 13. Thank you for being a [Company Name] customer. We sincerely appreciate your business and hope you come back soon!
• 14. We hope you are happy with your purchase! Thank you for being a valued [Company Name] customer.
• 15. Thank you for the privilege of your business. Please let us know if we can help in the future.
• 16. Because of loyal customers like you, we’re exciting that [Company Name] is growing so fast. Thank you!
• 17. We know the world is full of choices. Thank you for choosing us!
• 18. Thank you for your purchase from [Company Name]. We’re thrilled to have you as a customer and hope our product/service meets your expectations.
• 19. You are the reason we stand strong. Thank you for the privilege of your business.
• 20. Thank you for making your first purchase with [Company Name]! We’re so glad that you found what you were looking for.
• 21. It is our pleasure to work with you. Thank you for making [Company Name] your choice. Your trust in us is greatly appreciated.
• 22. Your business is much appreciated, and we will do our very best to continue to meet your needs.
• 23. Thank you for being our valued customer. We are grateful for the pleasure of serving you and meeting your needs.
• 24. Thanks for shopping at [Company Name]. We hope to have the pleasure of doing business with you in the future.
• 25. We at [Company Name] know you had many options to choose from, we thank you for choosing us.
• 26. Thank you for your order. Your trust in [Company Name] is appreciated.
• 27. We’re grateful for the trust you’ve placed in us. Thank you for your order.
• 28. Thank you for your purchase! We look forward to helping you again in the future.
• 29. Thank you for being an integral part of our business. We are thrilled to have you with us.
• 30. We are so grateful for your recent order and wanted to sincerely thank you for choosing our company. Customers like you are the reason we are in business, and we truly appreciate your support.
• 31. Thank you for your commitment to our company. You’re a valued customer to us.
• 32. It’s our pleasure to serve customers like you. Thank you for your recent business.
• 33. We’re honored to have customers like you. Thank you for your order.
• 34. Thank you for your purchase and your trust in [Company Name]. We are dedicated to serving you.
• 35. We truly appreciate your business and look forward to helping you again soon.
• 36. Your satisfaction is our priority, and we thank you for trusting us with your recent purchase.
• 37. We appreciate your patronage and your confidence in us. Thank you!
• 38. Thank you for making us your first choice, or at least your final choice!
• 39. We are humbled and grateful for your patronage. Thank you for being a loyal [Company Name] customer.
• 40. We are so thankful for your support and enjoy having you as a customer. Your business is greatly appreciated.
• 41. Your decision to choose our company is an affirmation of the values we are dedicated to. Thank you for your business.
• 42. Thank you for your part in maintaining our performance standards and commitment to excellence.
• 43. Every bit of your support is extremely valuable to us. Thank you for your continued loyalty to our brand.
• 45. We are excited to have the opportunity to serve you. Thank you for putting your trust and confidence in our company.
• 46. Making your experience exceptional is our priority, and we thank you for giving us the chance to grow with your business.
• 47. Your feedback and suggestions are cherished, and we’re thrilled to have you as a part of our community. Thank you!
• 48. A huge thanks for thinking of us and choosing us for your recent purchase. We hope to delight you with our products and services.
• 49. We are constantly striving to excel and it is customers like you that make this possible. Thank you for your business!
• 50. It’s customers like you that make our job wonderful. We look forward to serving you again.
• 51. Thank you for being a part of our journey and for believing in us all throughout these years.
• 52. We are truly thankful for your order and the opportunity to serve and work with you.
• 53. It’s a pleasure to have a customer such as yourself who encourages and supports. Thank you.
• 54. Your investment in our products means a lot to us. Thank you for being so amazing!
• 55. As we strive to excel in our industry, we are honored to have clients like you. Thank you.
• 56. A heartfelt thank you for your dedication to our business. We are so grateful for all of your support.
• 57. Thank you for choosing us again. We appreciate your loyalty and are always here if you need anything.
• 58. We’re grateful for the trust you’ve placed in us. Thank you for your repeat business.
• 59. Your continued patronage of [Company Name] is sincerely appreciated. We look forward to serving you again.
• 60. Seeing your satisfaction with our service makes us incredibly thankful. Thank you for your recent business.
• 61. Thank you for bringing your business to us again. Clients like you make our job a pleasure.
• 62. We are thrilled you chose us again! Your ongoing support is greatly appreciated.
• 63. Thank you for being a wonderful and loyal customer and for your support over the years.
• 64. We are thankful for the opportunity to serve you and will do everything possible to make sure you are satisfied.
• 65. Your loyalty as a customer is greatly appreciated. Thank you for your business.
• 66. We are genuinely grateful to you for choosing us as your service provider and giving us the opportunity to grow.
• 67. None of our achievements would be possible without you and your unwavering support. Thank you from [Company Name].
• 68. We are so thankful for your support and enjoy having you as a customer. Your business is greatly appreciated.
• 69. Your decision to choose our company is an affirmation of the values we are dedicated to. Thank you for your business.
• 70. Your continued partnership is highly valued, and we’re proud to have a client like you. Thank you for trusting us with your needs.

10 Ways to Offer Continued Support in Customer Thank-You Notes

• 1. Should you require any further assistance or have any questions, we are always at your service.
• 2. We are eager to assist you with any additional needs or inquiries you may have.
• 3. Please feel free to reach out for any more support or services—we’re ready to help!
• 4. Your satisfaction is our priority, so don’t hesitate to contact us for any future requirements.
• 5. We are always available to accommodate any additional requests or to answer any questions.
• 6. Should there be anything else you need, our team is on standby to offer our assistance.
• 7. We’re committed to your continued satisfaction, so please let us know how we can be of service.
• 8. For any more support or to discuss your future needs, our door is always open.
• 9. We look forward to the opportunity to serve you again—please reach out if you need anything.
• 10. If you need further help or have any questions, our team is just a message or phone call away.

Sample Wordings for Thank-You Notes

New client wording examples.

• “We appreciate your trust in our services and look forward to working with you.”
• “Thank you for choosing us! We’re excited about our future collaboration.”
• “We’re grateful for the opportunity to serve you and help you reach your goals.”

Returning Client Wording Examples

For returning clients, try one of these wordings to express your gratitude for their continued support:

• “We’re so grateful for your loyalty and trust in our team. We promise to continue providing you with excellent service.”
• “Thank you for your continued support. We’re looking forward to future projects together.”
• “We’re honored to have you as a repeat customer. Your satisfaction is our priority.”

Project Completion Wording Examples

Once a project is completed, it’s a perfect time to show your appreciation. Here are some examples for you to send:

• “We just wanted to express our gratitude for the opportunity to have completed this project with you. We’re excited to see its success and can’t wait for the next one!”
• “Thank you for trusting us with your project. We’re proud to have played a part in your journey and looking forward to even more accomplishments together.”
• “We enjoyed working with you and are so glad we could bring your vision to life. Thank you for choosing us.”

Holiday Thank You Wording Examples

During the holiday season, it’s thoughtful to convey your appreciation and wish clients a joyful holiday. Consider these examples:

• “Happy holidays and thank you for your support throughout the year. We look forward to continuing to serve you in the upcoming year.”
• “Wishing you a joyful holiday season and expressing our sincerest gratitude for your business.”
• “Warmest wishes for a festive holiday season, and thank you for being a valued client.”

Anniversary Thank You

Celebrating business milestones is important, and expressing gratitude to clients during these moments will strengthen your relationship. Here are some examples to guide you when writing an anniversary thank-you note:

• “Thank you for being a valued customer over the past [number] years. Your support has been the key to our success and growth.”
• “As we celebrate our [number] anniversary, we’re grateful for your ongoing business and partnership.”
• “Thanks to loyal clients like you, we’ve reached our [number] year in business. Here’s to many more years of success together!”

Product Launch Thank You

A product launch is an exciting time for any business, and showing appreciation to your clients is essential. Use these phrases as inspiration when crafting a thank-you note related to a product launch:

• “Thank you for supporting our recent product launch. Your enthusiasm and feedback have been invaluable.”
• “We’re grateful for your vote of confidence in our latest product. We look forward to serving you even better.”
• “Your support during our product launch was much appreciated. We hope that the new product exceeds your expectations!”

Referral Thank You

Referrals from clients are precious and deserve gratitude. Express your appreciation with these referral thank-you note examples:

• “Thank you for referring [name] to our business. Your trust and support mean the world to us!”
• “We appreciate you sharing your positive experience and recommending us to your network. Thank you for being an amazing advocate for our company.”
• “Your referral has made a significant impact on our business. From the bottom of our hearts, thank you for spreading the word and helping us grow.”

Frequently Asked Questions

What are some examples of professional thank you messages for customers.

• “Thank you for choosing us to serve your needs. Your satisfaction is our top priority.”
• “We greatly appreciate your business and look forward to assisting you in the future.”
• “Thank you for your recent purchase. We hope you enjoy your new product, and we’re here to help if you have any questions.”

How can I express appreciation for support received at work?

• “I truly appreciate your guidance and assistance on this project. It’s been a pleasure working with you.”
• “Your support and encouragement have made a significant impact on my professional success. Thank you.”
• “I’m grateful to have you as part of my team, and I want to extend my appreciation for your valuable input.”

What are the key elements of a well-written client thank-you note?

A well-written client thank you note should include the following elements:

• Personalization : Address the client by name and reference specific details of your interaction.
• Appreciation : Express genuine gratitude for their business, support, or loyalty.
• Offer assistance (if applicable): Let them know you’re available to help and direct them to resources or contact information.

Can you suggest some casual yet professional phrases for thanking customers?

• “Your continued support means the world to us – thank you!”
• “We’re thrilled to have you as a valued customer – your business is greatly appreciated.”
• “Thanks for sticking with us – we aim to always provide you with outstanding service.”

How do I write a thank you message to a customer for their support and loyalty?

Begin by expressing your gratitude for their loyal support, specifically mentioning actions or purchases that demonstrate their commitment. Offer a friendly update on your recent progress or news, and invite them to reach out with any questions, concerns, or future needs. End by reinforcing your appreciation and commitment to serving them.

Dear [Customer’s Name],

Thank you for your unwavering loyalty to [Company Name]. We truly value the trust you’ve placed in our products/services. Your continued support has been paramount to our success, and we wanted to take a moment to express our sincere appreciation.

If there’s anything more we can do for you, please let us know. We’re here for you and look forward to serving you in the future.

Warmest thanks,

[Your Name] [Your Position]

What are some ways to convey gratitude professionally for exceptional service provided?

• “I want to express my sincere thanks for your outstanding service and commitment to excellence.”
• “Your dedication to providing exceptional service has exceeded our expectations, and we are truly grateful.”
• “We are fortunate to have you on our team, and we want you to know how much your hard work and dedication are appreciated.”
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18 Best Email Templates To Use If You Have A Travel Agency [2024]

If you run a travel agency, you probably rely on email quite a bit to communicate with your clients.

As a travel agent, your day-to-day is filled with quote requests, itineraries, planning, customer service, and much more. Having email templates on hand is a great way to maximize your productivity while still ensuring you are taking care of your customers.

Here are 18 free templates you can use for your travel agency.

The Early-Bird Email Template (Off-Season Business)

title=Special Early-Bird Pricing for [[Month or Year]] Hi [[Contact Name]],

It’s not too early to sign up for your [[Year]] [[service offered]]!

Get discounted early-bird pricing by calling us today at [[Contact number]]. Early-bird pricing applies to services booked through [[date]].

Terms and conditions apply [[link to details page on website]].

We look forward to being of service to you in [[Year]]!

[[Agency Name]]

Received Inquiry Confirmation Email Template

title=We received your inquiry! Hello [[Name]],

Thank you for reaching us. We are already working on your inquiry. And will get back to you within [[days/hours]].

In the meantime, feel free to check our FAQ section [[put the link]].

Thank you for your patience,

Learn more about starting a travel agent :

Where to start?

-> How much does it cost to start a travel agent? -> Pros and cons of a travel agent

Need inspiration?

-> Other travel agent success stories -> Examples of established travel agent

Other resources

-> Profitability of a travel agent

Promotional for a Free Travel Package Email Template

title=All-Expense paid trip to [[Location]], Why Not? Dear [[Recipient's Name]],

Wouldn't you love to go on an all-expense-paid trip to [[Location]] where you could soak in all the beautiful beaches and quaint medieval towns?

Or what about an all-expense-paid trip to [[Location]] where you could take walks in world-famous galleries and take pictures in one of their treasure-filled churches?

Now is your chance!

[[your agency name]] is awarding one of these two trips to a lucky customer. All you need to do is fill out the survey we have enclosed and send it back to us before the 25th of November. We will then add your name to an electronic database that will be used to draw the lucky winner on the [[date]]!

The winner will be receiving a free vacation package for one of the two destinations mentioned above. This prize will cover airfare, accommodations, and will also include a check for $10,000 as pocket money!

So, fill out the survey now! It will only take about ten minutes of your time but will give you a chance to go on a 3-day long vacation! Thank you and good luck!

[Agency Name]]

Travel and Services Sales Email Template

title=We've got something to offer! Dear [[Prospect's Name]],

Planning the perfect vacation means having all the right information. [[Name of your Agency]] is here to help you out with that.

We can give you everything you need to know to plan your trip, including lists of hotels, tour guides, tour packages, and so much more. We can even arrange the details according to the specifics you need.

All you have to do is get in touch with one of our travel agents, either by email or telephone. Call us at [[your agency number]] or send an email inquiry to [[agency email]].

Let us help you plan for an ultimate getaway. Get in touch with us today!

[[Sender's Name]]

Referral Request Email Template

title=Request for a potential referral Hi [[Contact Name]],

I first want to thank you again for choosing us for your [[service type]] needs. We’re so glad that we’ve been able to exceed your expectations.

And, in fact, I’m reaching out because I was wondering if you would be willing to vouch for us to a potential prospect we’ve been in contact with. All we need from you is to complete the [[form, survey, attached document, etc.]] and return it to us.

We would really appreciate the help if you have the time, but totally understand if not. Either way, we look forward to doing more travel and vacation plans work for you.

[[Agency name]]

Survey Feedback Request Email Template

title=Tell us how we’re doing in a brief survey Dear [[Contact Name]],

As one of our preferred customers, your feedback is of the utmost importance to [[your agency name]]. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience. That being said, if you could take a minute to post a review on [[review platform]], we would so appreciate it.

We hope to see you again soon!

Best regards,

Thank You Email Template

title=Hi [[Client Name]], thank you for booking your tour activity with us! Hello [[Client Name]],

We are so happy you were a part of our [[experience]] in [[location]].

We hope you enjoyed learning about the history of the city and got some great snaps of our unique architecture.

You’ll find a photo of you and the entire tour group enclosed in this message. If you want to see more pictures of you and the group, you can find them on our Facebook page. We would love it if you share or tag us in some of your photos, too!

Thanks again for booking with us and we hope you’ll visit us again!

[[Your name]]

Travel Agency Introduction to Client Email Template

title=Planning a summer holiday? Hi [[Contact Name]],

We are very enthusiastic to present our travel agency, [[agency name]]. Our well-established travel agency has been in the industry for more than twelve years. We are experts in every minor detail of this business and have been recognized by many people within these years. Our firm has familiarized the difficulty and aggravations of attaining visas and passports. So here we are, to deliver you the tension-free foldaway.

No matter whether you want to travel national or international, we offer the best class service for you. We provide our clients with the best sightseer & recreational spots and finest guesthouses at economic prices. Our services are prompt and way more competent.

People having traveling experience with us, are evidence of our exceedingly efficient and advanced services. They have submitted their high-quality experience of traveling with our company on our website. If you are fascinated with it and want to have you share, kindly let us know & we will shortly reach you.

We label ourselves as leading, innovative, and highly efficient and look forward to demonstrating these qualities at the earliest possible chance.

Thank you for your consideration.

[[Agency Contact No]]

[[Agency Email Address]]

[[Agency Website]]

Letter for Change of Address Email Template

title=Change of Address Dear Clients,

Hope this letter finds you in the best of your spirits. This letter is to inform you about the change in our address.

We have shifted our business location from [[old address] to [new address].

Kindly make sure to communicate at this new address for a proper response, and customer care.

Thanks, and Best Regards,

[[Company Name]]

[[Company Contact No]]

[[Company Email]]

[[Company Website]]

Travel Agent Introduction Email Template

title= Are you ready to getaway? Hi [[Contact Name]],

I, [[Agent Name]] will be serving you as your travel agent. I would like to thank you for choosing my travel agency, [[Agency Name]] for planning your vacation. I will make sure that you have the best value for your money through my services.

I have been working in this field for 10 years. Therefore, you can completely rely on me when it comes to experience and knowledge. I shall consider your requirements and budget to plan a very well-organized, comfortable, and fun trip for you and your family.

Kindly give me a call this week in your spare time and let me know when we can arrange a meeting. I would like to discuss your requirements and my recommendations so that I can plan a customized trip.

Looking forward to your call.

[[Agent Name]]

Travel Follow Up Marketing Letter to Loyal Customers

title=A good deal is always good news Dear [[Recipients Name]],

We appreciate that you have been such a loyal patron of [[Agency Name]].

For this upcoming summer, we would like to ask for your help. We have just finished the creation of several summer tour packages and would like you to refer some of your colleagues, members of your family, or friends who may be interested. We'd like to send them some brochures and put them on our mailing list so that we can give them the necessary updates.

We would be more than happy to provide you with compensation for your assistance. Thus, we guarantee you that for every referral that you give us, we'll be taking off 10% on your next tour or booking with us! Imagine how few names it would take for you to avail of a free trip from [[Agency Name]]!

You can send us your referrals by filling out the form we have enclosed.

We are very excited to hear back from you. If you have any further questions about our Referral Program, please don't hesitate to give us a call at [[agency number]].

Thank you very much!

[[Senders Name]]

Reservation Receipt Email Template

title=Reservation Receipt Email From [[your agency name]] Hi [[Client Name]],

Your reservation request for [[Hotel Destination]] has been submitted. We want to be clear that this is not a confirmed reservation. Not yet, at least.

Your potential host, [[Hotel Name]], has 24 hours to respond to your request, but most of our hosts reply more quickly than that! Once [[Hotel Name]] accepts or declines your reservation, we'll let you know.

We have authorized your payment method for [[Amount]], the full amount of the reservation. If your request is declined or expires, you will not be charged.

[[photo of the booking information]]

Reservation Confirmation Email Template

title=Confirmation of Reservation for [[Client Name]] Hi [[Client Name]],

This is the confirmation mail of the reservation of the [[Hotel Name]] in [[Location]]. Please go through the flight and accommodation details so that if there is any mistake it can be rectified at the right time.

As per your request, we have booked [[how many]] air tickets in the business class with [[Airline]]. The booking is made in the name of [[Bookers' Names]] with the age [[their ages]] years respectively. The tickets are for date [[Date]] from [[Location]] to [[Destination]]. Your accommodation reservation is done at the [[Hotel]] located at a [[exact location from the airport]]. You are confirmed for a stay of [[number]] days and [[number]] nights, from [[Date]] to [[Date and Year]]. The hotel rooms have spacious balconies with beach views.

I want to make clear that if you want any kind of change in the reservation then please inform within 24 hours of this confirmation letter after which any request won’t be entertained. Rest we assure you that you won’t face any problems with the proposed trip.

Thanks and Have a Good Day!

Follow Up Sales After Promo Introduction Email Template

title=Special promo just for you! Dear [[Recipients Name]],

During the last week of [[Month]], we sent you a brochure of our new products. Since we have already established a good long-time working relationship, we gave you a special promo for the month of [[Month]] to order them at discounted rates. [[Month]] is about to end soon and so is the promo yet we still did not hear anything from you. You are probably busy and might have overlooked our special offer for you.

From our years of working with each other, we have known you to be a man who greatly values customer satisfaction. You have always wanted to provide your customers with great products. If you would just take the time to peruse the brochure, you might find some things that would interest you.

If you decide to order now, we can give you a 15% off on the total amount of your purchase on top of the 10% on the individual product rates. So hurry and make your order before the promo period ends!

Travel Agency Business Proposal Letter

title=Collaboration request from [[Agency Name]] Dear [[newspaper owner]],

This is the very first collaboration I am making with you. I would like straightly to come to the point; we are a fresh travel organization firm positioned in the city. We are offering some prodigious travel packages for the new year. The strategies and packages are for both coast-to-coast and global visits. We are proposing incredible concession plans for populate in the city.

Your newspaper is widespread in the realm and masses read it regularly. It would be an honor to work with your organization to make known my concern to the people. Our commercial policy spins around the requirement to deliver class service to our customers.

We are completely focusing on the process of entirely nourishing their desires. This is going to get started through the enrolment of a specialized squad. We are also working hard on the delivery of better quality conventional plan travel packages, meeting & fulfilling the customer’s essential wants.

The company as well anticipates having brochures in unique designs. We also intend to have other marketing material that will empower regulars to know about the benefits of availing these services & to understand the categories of facilities we propose.

I have hemmed in the rate graph along with the letter to make it easy for you to create an eye-catching ad for us.

For additional figures or interrogations, you are welcome to communicate with me by phone [[ agency contact number]] or email [[agency email]].

Vacation Package Offering Email Template

title=Vacation made possible with [[Agency Name]] Dear [[Recipient's Name]],

How would you like to visit the beautiful country of [[Location]] to experience their fantastic food, inspiring culture, and incredible scenery for [[how many days and nights]]?

How would you like to stay at one of the top hotels in [[Location]] while you're there?

How would you like to pay just [[amount]] for all of that?

This vacation is all now a possibility with [[your agency name]]! We'll provide you with flight transfers, and accommodations for just [[amount]]! Just think about what that means regarding your potential savings!

This proposal is no joke. We are dead serious about the offer that we're making. All you need to do is give our customer hotline a call at [[contact number]] before the [[date]]. You do have to be of legal age, however, to avail of this offer.

Don't delay any further. Call us today so we can start planning your fabulous vacation. We hope to talk to you soon!

Trip Sales Email Template Sample

title=Don't miss this out! Dear [[Contact Name]],

I am pleased you selected [[Agency Name]] for your upcoming vacation in Italy. Our company offers the best packages for hassle-free vacations at the most reasonable prices. Italy is a place brimming with glorious places and splendid scenes. Cities like Venice and Florence are an exquisite blend of nature as well as classical craftsmanship. Our ten-day tour to Italy is devised to give our customers the finest taste of the picturesque cities and their rich cultural heritage. In this one-of-a-kind trip to Italy, you will experience a myriad of wonders; splendid countrysides and wines of Tuscany, the eternal city of Rome, private gondola ride in Italy’s famed Venice, boat ride to the surrounding islands, and Micheanglo’s legendary David, a masterpiece from the Renaissance Era.

The destinations included in the trip are Rome, Florence, Tuscany, and Venice; also known as the Jewels of Italy. The transportation for moving within the cities will also be included in the package. In addition, we will also provide you with an English-speaking tour guide to help you explore Italy and make the most of your trip.

Our standard prices start off from $5,500 per person for our Economy Package; the accommodation for this package is in a three-star hotel, such as the Hotel Al Paive. The Star Package costs $8000 per person, with accommodation in a four-star hotel such as the Hotel Berchielli. Our Deluxe Package costs $11,000 per person with accommodation in a five-star hotel, such as the Ritz-Carlton. These prices are exclusive of airfare. The prices may also vary depending on the type of transportation you want to choose; for instance, public bus, subway, taxi, or a private car. The current price is quoted for a private car.

Also, as the summers are approaching, the prices in the travel market is peaking due to the rush-season; yet, we are offering a special discount up to 10% until the first week of June. I would highly advise you to make your bookings with us as soon as possible, as the current prices are likely to go up several thousands of dollars in the coming weeks.

Your inclination to choose our company for your trip reflects astuteness; since Gleaming Horizons Travel Agency is a well-reputed company working relentlessly to provide luxurious vacations for couples and families for over a decade. We will ensure that you have a smooth trip without any complications and that you bring back many perfect memories.

Please do not hesitate to place your order right away. As mentioned earlier, the discounted prices are only available for six more days; i.e. the first week of June. You may inquire with other travel agencies if you wish. I guarantee you will find our company’s prices are the lowest for the caliber of quality we are providing for all our services.

To book your trip, please email us at [email protected] with detailed information about the number of people traveling, names of the individuals as mentioned in the passports, and your selected package; i.e Economy Package, Star Package, or Deluxe Package. Or call at our booking office – UAN: 800-111-22-33.

Looking forward to hearing from you.

Yours Sincerely, [[Name]] [[Ageny Name]]

Needy Customers Response Email Template

title=Regarding your queries, [[Mr./Ms. Name]], Hi [[customer name]],

Thanks for reaching out to us with your queries. We would love to solve your issue and we think phone calls are the best way to go about it.

Would you love to get on a call with us to discuss this? Please do get back to us with your available timings and kindly leave a number so that we can call.

We look forward to taking care of your issues. Thanks for choosing us.

[[Agency Contact No.]]

25 Travel Agency Email Subject Lines You Can Use

Here's a list of 25 popular email subject lines you can use for your Travel Agency

• Sure, it's possible to land a cheap flight. Let us help you
• Hey! Look at this! It's a vacation deal!
• You deserve the trip of a lifetime.
• Planning Your Mini-Vacay?
• Need a last-minute flight?
• Are you curious about our personalized service?
• You're going to love this… Now you can escape to over 500 destinations
• Are you getting enough sunshine this summer?
• Check out 50% Off Call of the Wild at Super Summer Sale
• What location is perfect for your next escape?
• Let me help you find a vacation you'll never forget!
• The Perfect Destination For Birthday Getaway
• Need help planning your next vacation?
• Are you a travel addict?
• Hello traveler, you have found a treasure! Let us show you
• Book your flight now and get thousands of miles bonus!
• Your dream vacation is only a click away
• Your summer vacation is about to get interesting
• Forget the stress of travel.
• Your destination is waiting
• You don't want to miss out on these deals
• You've got the plan. We've got the room. It's all
• Where would you like to go?
• Travel hasn't been the same without you!
• How you can win the ultimate travel experience

Below we detail the most common questions as it relates to Travel Agency for email.

How to market a travel agency?

• Add variety to your social media posts.
• Send direct mail to your clients.
• Practice your 30-second commercial.

How to become a travel agent?

• Focus on a specialty.
• Develop and market your brand.
• Create a business plan.

How is email marketing used in the travel industry?

• Attract and retain new customers.
• Convince people to take a trip even if they weren’t planning to.
• Give customers a way to connect with your travel business on social media and develop a better relationship.

There we have it: some smashing email templates for your viewing pleasure. Emails are a way of strengthening your connection with your customers. The templates and emails above can guide you through the process of building trust and rapport with your customers and prospects.

We hope you have found them helpful and get plenty of inspiration for your email marketing campaigns.

• 30 Trending Travel Agency Businesses [2024] 1 of 5
• 39 Pros & Cons Of Starting A Travel Agent (2024) 2 of 5
• 10 Travel Agency Success Stories [2024] 3 of 5
• How Profitable Is A Travel Agent? (Updated for 2024) 4 of 5
• How Much Does It Cost To Become A Travel Agent? (In 2024) 5 of 5

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How to Write a Thank You For Booking With Us Email

By Breanna Lawlor

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Having someone appreciate you makes you feel good, right?

One of the reasons guests love thank you emails is because you establish credibility and trust with them early on. From a guest’s side of things, receiving a “thank you for booking with us” email reinforces their decision to book with a company they feel good about.

Thank you emails have been shown to increase repeat customers while also seeing higher open rates when compared to other types email marketing. These thoughtful notes demonstrate attention to detail, it’s all a part of a seamless guest experience.

As a tour operator, an automated thank you email helps set expectations and show a guest your communication style. Gratitude goes a long way in business, and the benefit of a thank you email can continue the positive experience after checkout.

What is an automated thank you email? 

A thank you email comes after the experience, continues communication with your guests after checkout, and shows your appreciation. 

It’s also one of the easiest emails to automate in your booking software. Plus, by sending a thank you for booking with us email you increase the chance of future emails being opened by your guests. 

It’s considered common courtesy to thank a customer for choosing to book with you and there are two benefits to sending this thank you message. 

First off, thank you emails recognize people as guests, not just dollars on a spreadsheet. Secondly, when you send a customer a thank you email you initiate a cycle of reciprocity.

Automate your emails today!

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Determine the purpose of the thank you email

As one of the most engaged-with types of email, a thank you note for tour can be a key part of email marketing for tourism . Before sending a generic, automated thank you email to your customers, consider what you want to accomplish with your message. Is your objective to:

• Drive awareness about your brand? 
• Collect feedback and customer information?
• Introduce a new activity or type of tour?
• Promote a new offering?
• Introduce a loyalty program ?
• Recommend additional activities and tours?

Next, think about your customer profile

• Who are you writing to?
• What did they book?
• What else might they find valuable after booking?

In other words, when writing your thank-you email, determine what you want the recipient to do after reading and guide them to take that next step. Be clear on who your thank-you email is for, you’ll ensure it is relevant to your customer.

Crafting the perfect subject line

The key to your email being read is making the subject line personal and interesting because it is the first thing your customer sees. 69% of people report marking an email as spam based on the subject line. That’s a lot of eyes to lose out on if the subject line isn’t eye-catching.

Your thank-you email subject line needs to feel personalized and specific to the guest you’re sending it to. Does this mean you have to handwrite every individual email? Not if you take the time to craft a well-worded, automated thank-you email that you’ll send to each booked guest.

Examples of good thank you email subject lines:

• [name], we’re so happy you joined us at [company name]!
• That was fun! Thank you for visiting us [company location]
• Hi [name], thank you for booking your [tour or activity] with us! 
• [name], you’re the best. Thanks for choosing us!

What to include in your thank you email

1. acknowledge and thank your customer.

Building a relationship with your guests starts with an expression of gratitude. Keep your thank you email to customer short, sweet, and specific. Aim to use personalization tokens in the subject line. When you include the recipient’s name through the email to make it seem like you are thanking the guest personally for booking the tour, reserving the activity or planning their stay. 

If you prefer to send an automated booking confirmation email , this can also include a thank you message within. Consider your customer’s time and the chance they might be reading your message on a mobile device. 

2. Speak to the details

A thank you message from company to customer can be representative of your brand — meaning if you’re casual with your guests and joke around with them, infuse some of this energy into your thank you note. 

And just like in your reservation reminder email , reference what’s specific to the guest including the activity they booked, the place they stayed or the tour they went on. Address your gratitude that they chose to book with your company.

3. Thank them again

Once a guest has completed the tour, the follow up thank you email expresses appreciation to them for participating. The mutual benefit is how it makes your company more credible and reminds the guest of why they chose to book with you in the first place. 

If possible, include photos of them and their tour group that you can make available to download. It’s a freebie gift that continues the cycle of reciprocity where guests will feel more compelled to leave a five-star review.  

4. Make your call-to-action clear

In your thank you for booking with us email, you want to finish with a call-to-action to invite them to follow, share or connect with you further.

One excellent option is to share photos from the tour with your guests in your thank you letter for tour email. Include just enough promotional material to prompt the reader to take action. This might be following you on social media or leaving a review, you’ll want to acknowledge something specific on their trip.

Make finding photos from their tour easy to find so they feel inclined to hop on over to your website and social media pages. Encourage guests to source and share their photos using a special hashtag created solely for your business. 

Not only does this personalize your email, but photos are a wonderful way to engage your customer on an ongoing basis. Explore using polls or questionnaires to make it easy for people to share their feedback. Make sure your contact info is easily found appropriately — generally at the top and bottom of the email. 

Aim to maintain the same tone of voice with each of the emails you send your guests. The initial gift of photos furthers that mutual reciprocation the guest would have felt from the first automated thank you email you sent their way. 

Automated thank you email example

Hi [name], 

We are so happy you were a part of our [experience] in [location]. 

We hope you enjoyed learning about the history of the city and got some great snaps of our unique architecture. 

You’ll find a photo of you and the entire tour group enclosed in this message. If you want to see more pictures of you and the group, you can find them on our Facebook page. We would love it if you share or tag us in some of your photos, too!

Thanks again for booking with us and we hope you’ll visit us again! 

[Your name] 

Like this email template? Grab one for all of your booking emails!

When to send your thank you email

The time to send a thank you email to your guests is 1-2 days after they’ve completed their booking. This helps by closing the loop after they complete the tour or activity, triggered by the guest’s action.

Thank you email calls-to-action

Include your intended call-to-action (CTA) after the main content of your email. This is where you help guide your customers on what to do next. This may look like links to:

• Photos 
• Additional activities 
• Your Online-shop
• Information about alternative available tours
• Promotions or Upsells 
• Request a review 
• Send a survey 

Don’t include too much promotional material as it will hinder building the relationship. The idea is to provide information and offer value. One tactic that stands out beyond discounts and referral opportunities is offering a point of contact through email, social media or phone.

How to set up your thank you email in Checkfront 

In your dashboard, go through the following steps. 

1. Go to Manage and Notifications

In your dashboard, choose Manage then Notifications to create a new thank you email. To create your email, refer to the steps detailed in the Email (Booking Options): Status in the Knowledge Base.

2. Choose New Notification

Watch this video below for a step-by-step guide to creating a new automated thank you email. You can adjust the Email Variables to use personalization tokens in your thank you letter for tour.

3. Input your message 

Once your draft thank you email has been created, bring in elements that are consistent with your brand, like your logo, font choice and overall tone. 

4. Add personalization tokens to populate your contact’s information

You’ll notice in the email body the option to add a token in both the subject line as well as the email body. This helps to improve email open rates since it appears personalized to the recipient. 

5. Save your new automated thank you email 

This message will go out at chosen intervals, depending on the schedule you set up. And voila, you’re all set to thank your guests after booking. 

Final thoughts

Thoughtfully worded thank you emails will pay off in the long term. Take your time creating your thank you for booking with us email strategy. It’s your opportunity to provide valuable information, create a specific response, and build a relationship with each customer.

Automating your emails is one of the ways to alleviate some of the administrative work that comes with guest bookings. By sending guests emails designed to make them feel appreciated, you elevate the interaction they have with your brand. 

Ultimately, your messages need to be personalized, provide value and show that you care.  

Appreciation is the foundation for healthy relationships, as the grateful person feels a sense of well-being. And as the appreciative recipient, they feel valued and inspired to pass on the kindness. 

This is your opportunity to connect with your customers and build rapport. And then once you write your thank you email, you can start to put together a tourism newsletter designed to keep your guests on the lookout for amazing, insightful and useful content. 

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How to write a thank you for booking with us email

Imagine the following scenario. Your guests visit your attraction and have a wonderful time. They love the experience so much that they’re strongly considering returning for a second time. Yet they never hear from your company again, and the feeling of excitement starts to fade.

Your company failed to continue the relationship with your guest, which would have resulted in repeat business.

The way you communicate with your guests before, during, and after their visit is an inherent part of the overall guest experience.

From the initial booking confirmation email to the “thank you for booking with us” letter, these messages help establish expectations for your communication style. Plus, it adds personal touches and helps your guests form a connection with your brand.

In this post, you’ll learn why a thank you for booking with us email to customers is a powerful gesture that can turn one-time guests into loyal customers . We’ll also share a few email templates that you can use as-is or modify as you see fit.  

Why are thank you letters important? 

Guests want to feel like more than just a number when they experience your attraction or tours. Personalization is not only encouraged but now expected by guests — and one way to start delivering is through your customer communications.

Each email you send is an opportunity to strengthen the relationship between you and your guests.

When your customer visits your attraction, they’re likely not expecting to hear from you again. But they should! A thank you note is an excellent way to take the relationship a step further.

These letters often acknowledge the fact that guests have a variety of companies to choose from nowadays. They thank guests for choosing your company and express how much you appreciate their visit. It’s a small yet powerful gesture that can make your guest experience feel more personal.

Guests will take note when a company expresses gratitude for their business, especially when they could’ve chosen a number of other brands to go with.

Thank you letters can also help set your company apart from others in your niche. It keeps conversation going even after a guest leaves your experience, helping you turn a one-time customer into a repeat visitor.

Personal vs. automated thank you letters: When to use 

For a thank you note to achieve all of this, it needs to be sincere. Thank you notes are meant to communicate how thankful you are for a customer’s business. Unfortunately, automated emails can often sound robotic and impersonal.

 A generic “Thank you for booking with us” likely won’t do the trick.

Your thank you letters should sound like they were written by a real human. You should be friendly and casual, as if you’re writing to a friend. If you have the bandwidth to personally write your thank you letters, you can even mention specific details about a customer’s visit.

Yet if you’re still looking to automate your thank you emails, you can often customize them to sound more personal. Here are a few tips to make automated thank you letters sound like they were written by a real person:

• Address the customer by their first name.
• Write a friendly subject line.
• When possible, let your brand’s personality shine through the message.
• Send the email from your company email address instead of from a generic email.
• Sign off with your name.

When to send a thank you email or letter 

Timing is key for thank you notes. A perfectly written thank you letter may never reach your customer if you send it at the wrong time.

The best time to thank customers for their business is after they’ve completed their experience with you. In addition, you may include a short thank you message in the body of your booking confirmation email like “Thank you for booking with us!”

After their visit, you want to thank them for following through with the reservation. A thank you email is a great way to continue the relationship as well as ask for a customer review on Google My Business, Tripadvisor, or on your own site.

In terms of timing, you want to send the letter while the experience is still fresh in their minds. Ideally, this would be within two days after they’ve completed their booking.

What to include in a thank you for booking with us email

Let’s break down the three main components of a thank you letter.

1. A thank you 

The main purpose of the letter is to show guest appreciation. Start your letter by thanking guests for their business. Acknowledge the fact that they chose your company among a slew of other options and that you’re grateful for their choice.

You can start and end the email with a thank you note to ensure the message gets across. To make the email feel more personal, include the guest’s name throughout. 

For example, you can start the email by saying “ Hi, Carla! We wanted to take the time to thank you for your business.” Then, you can end the message with “Again, we just want to express how much we appreciate your business, Carla! We hope to see you again soon.”

2. Details about their reservation

Again, personalization is key to making a thank you note sound authentic. Another way to personalize your message is to reference specific details about a guest’s reservation. This can be as simple as including the name of the activity, experience, or venue in the email.

For example, your message can say “Thank you for joining us on our water rafting adventure on the Colorado River!”

3. End it with a call-to-action

Before signing off, encourage your guest to take the next step. There are a variety of calls to action you can include at this point, ranging from review requests to customer satisfaction surveys.

• Invite guests to follow you on social media
• Encourage guests to share about their experience on Instagram using your brand hashtag
• Direct guests to your website to download photos from the experience
• Ask guests to leave you a review on your preferred review platform
• Link to a customer satisfaction survey
• Include a link to your online merchandise or gift card store

3 thanks for booking with us emails for tours and attractions 

Here are a few messaging examples that you can copy and adjust for your tour business.

Email 1: Adventure tour 

Subject: Thanks for Joining Our Adventure Family, [Guest’s Name]! Hi [Guest’s Name],

We’re thrilled you’ve chosen [Tour Company Name] for your upcoming adventure! Your booking for the [Specific Adventure Tour] is confirmed, and we can’t wait to share this incredible experience with you.

If you have any questions or special requests, feel free to reach out. We’re here to make your adventure unforgettable.

See you soon for some thrilling moments!

Email 2: Walking tour 

Subject: Welcome Aboard, [Guest’s Name]! Your Historical Journey Awaits

Hello [Guest’s Name],

Thank you for booking the [Historical City Tour Name] with us! We’re excited to take you on a journey through the rich history and hidden gems of our beautiful city.

Your tour is scheduled for [Date and Time], and we’ve got some fascinating stories lined up for you. Don’t forget your camera – you’ll want to capture these memories!

Looking forward to exploring with you. 

Email 3: Nature park 

Subject: Your Nature Escape is Set, [Guest’s Name]! Dear [Guest’s Name],

A big thank you for choosing [Park Name] for your upcoming nature escape! Your booking for the [Specific Tour or Experience] is all set for [Date and Time].

Prepare to immerse yourself in the beauty of nature and encounter our amazing wildlife. Remember to wear comfortable shoes and bring your sense of wonder!

Can’t wait to see you.

6 best practices for writing thank you letters 

Let’s consider a few best practices for writing thank you letters that bring guests back.

1. Select the format that works best for your company

Should your thank you message be automated or personalized? 

Should you send it via email, hand-written note, or some other more creative format?

Most tour companies and attractions will find that a personalized email is the best format to engage with their guests. In an ideal situation, you’d be able to personalize your automated email through the use of reusable content snippets.

It also helps to think about whether you’re sending the message to repeat customers or first-time guests. An automated message may work fine for repeat customers, but your first-time guests are just now starting to get to know your brand. You should use your thank you message to continue building that relationship with them.

2. Start with a positive subject time

Your subject line is the first thing customers will see before opening your message. A positive subject line can encourage guests to open your email. Here are a few examples:

• We’re so happy you chose us!
• Thank you! So glad you found us
• We appreciate you as our valued guest!
• A thank you message for John
• We’re so grateful for you

3. Use an appropriate greeting

Consider the way you’re going to greet your customers.

A large financial corporation will likely greet customers in a formal manner, referring to guests as Mr. And Ms. Yet, a tour or attraction operator probably communicates in a much less formal manner.

Your emails can be friendly and even playful. It may make sense for you to skip the formalities and start with “Hi, Carla!” instead.

4. Reference specific details from their experience 

To personalize your message beyond referring to customers by their first name, you’ll need to get down to specifics. A truly personalized thank you message will refer back to specific details of their experience.

For example, you can mention the specific tour or experience the customer participated in. Or, you can even include a photo or two from their experience.

5. Sign your thank you letter

Sign off with your name so the guest feels that the letter was written by a real person. It can also help to include your title as “owner” next to your name. This way, guests will feel even more appreciated: The company owner took the time to personally thank them for their visit. This is a great way to build a stronger connection with your guests and encourage them to return.

6. Make it easy for customers to reply 

Make your guests feel like the communication lines are open and that they can reach you at any time. Perhaps they have a question or concern about their visit. Better yet, perhaps they want to extend you a compliment. Include a line or two that tells customers how they can get in touch with you. If it’s simply replying to the email, let them know they can “Hit reply to send me a message. I love to hear back from my guests!”

In conclusion, a simple thank you message can have a big impact on your guests. It can deepen the relationship with your guests and encourage them to remain loyal to your company.  If you are using booking software, such as Xola, this process can be automated. So, anytime someone books with you, they’ll automatically get a booking confirmation email that thanks them and also includes all of the most booking details. See a free demo of Xola here. 

Writer Carla Vianna

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Travel agent thank you note to client.

As a travel agent, it is important to maintain good customer relationships to keep your clients coming back and to attract new ones. A thank you note is a perfect way to show your appreciation and to let your clients know that you value their business. Here are some tips on how to write a thank you note to your clients as a travel agent:

1. Use Personalized Stationery

Using personalized stationery shows your clients that you took the time and effort to write a thoughtful note. It also helps to create a professional image for your business. Make sure to include your business name, logo, and contact information on the stationery.

2. Be Sincere

A thank you note should be sincere and heartfelt. Avoid using generic or automated messages. Instead, write a personalized note that acknowledges the specific details of your client’s trip and expresses your gratitude for their business. Use words like “thank you,” “appreciate,” and “valued.”

3. Provide Feedback

If your client had an exceptional trip, let them know! Share specific details about their trip that made it stand out and how their feedback helps you better serve their needs in the future. This also provides an opportunity to gather testimonials for your business.

4. Offer Personalized Recommendations

Based on your knowledge and expertise, offer personalized recommendations for future trips or activities. Your clients will appreciate your advice and it provides an opportunity for additional bookings.

5. Thank Them Again

End your note with a final thank you and reiterating your appreciation for their business. Include a call-to-action to encourage them to book with you again or to refer their friends and family to your business.

In conclusion, writing a thank you note to your clients as a travel agent is a simple yet effective way to maintain good customer relationships and boost your business. Use personalized stationery, be sincere, provide feedback, offer personalized recommendations, and thank them again. Follow these tips and your clients will appreciate your thoughtfulness and will be more likely to book with you again or refer their friends and family to your business.

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50+ Thank You Messages for a Travel Agent

Posted by Admin in Thank You Leave a Comment

Travel agents play a vital role in crafting unforgettable journeys and hassle-free experiences. If you’ve recently experienced a wonderful trip planned by a travel agent and are looking for the perfect words to express your gratitude, you’re in the right place.

Here we bring you over 50 examples of thank you notes tailored for travel agents that encapsulate appreciation, acknowledgment of their hard work, and the joy of travel they help create. Whether your travel agent helped you plan a dream vacation, a business trip, or a last-minute getaway, these messages are sure to convey your heartfelt thanks.

Table of Contents

Gratitude for Personalized Planning

A travel agent’s ability to tailor a trip to your specific needs is a special skill. Here are some thank you messages that appreciate their personalized touch:

• Thank you for crafting a trip that perfectly matched our style and interests. Your attention to detail made all the difference!
• Your ability to understand exactly what we were looking for in our vacation was incredible. Thank you for making it happen!
• We are so grateful for the personalized itinerary you created for us. Every recommendation was spot-on!
• Your expertise in tailoring our trip to our personal tastes did not go unnoticed. Thank you for making our travel dreams come true!
• Every aspect of our trip felt like it was designed just for us. Thank you for your thoughtful planning and insights.
• Thank you for making our dream vacation a reality with your impeccable planning and attention to detail.
• Your personalized touches on our trip itinerary made all the difference. We are so grateful for your dedication!
• The way you tailored our trip to our preferences was exceptional. Thank you for listening and making it perfect!
• Our vacation was a masterpiece of your planning skills. Thank you for understanding exactly what we wanted!
• Your personalized service in planning our trip was beyond what we could have hoped for. Thank you so much!

Appreciation for Professional Expertise

Travel agents possess a wealth of knowledge and experience. These messages acknowledge their professional expertise:

• Thank you for your expert guidance in planning our trip. Your knowledge and experience were invaluable.
• Your professional advice made our travel experience seamless and stress-free. We couldn’t have done it without you!
• We deeply appreciate your expertise in navigating the complexities of travel planning. Thank you for your exceptional service.
• Your insights into our destination made our trip so much more enriching. Thank you for sharing your expertise with us!
• Thanks to your professional acumen, our trip was everything we hoped for and more. We are so grateful for your assistance.
• Your expertise in choosing the best destinations and experiences made our trip unforgettable. Thank you!
• We’re grateful for your vast knowledge and how you made complex travel arrangements seem effortless. Thank you!
• Thank you for using your extensive travel expertise to ensure our trip was a success from start to finish.
• Your professional insights into our travel plans were invaluable. We can’t thank you enough!
• The depth of your knowledge in travel planning is remarkable. Thank you for making our journey so special!

Thanks for Exceptional Service

The dedication and hard work of travel agents often go above and beyond. Here’s how you can thank them for their exceptional service:

• Thank you for your tireless efforts in making our trip a success. Your dedication did not go unnoticed!
• We are immensely grateful for the exceptional service you provided. You made our travel experience wonderful.
• Your willingness to go the extra mile for our trip was truly appreciated. Thank you for everything!
• Thank you for your quick responses and for always being there when we needed assistance. Your service was outstanding!
• We can’t thank you enough for your exceptional service and support throughout our travel planning. You are a true professional!
• For your extraordinary service and dedication to our travel needs, we can’t thank you enough!
• Your exceptional service made our travel experience seamless and enjoyable. Thank you!
• We are in awe of the level of service you provided for our trip. Thank you for your hard work and dedication.
• Your commitment to providing top-notch service made our travel experience unforgettable. A huge thank you!
• Thank you for the exceptional care and service in planning our journey. You went above and beyond!

Grateful for Unique Experiences

Travel agents often create unique experiences that travelers cherish. Here are messages to thank them for these special moments:

• Thank you for arranging such unique experiences during our trip. Each one will be remembered fondly!
• The special touches you added to our trip made it truly unforgettable. Thank you for these wonderful memories.
• We are grateful for the unique experiences you planned for us. They were the highlights of our trip!
• Your ability to create one-of-a-kind experiences is incredible. Thank you for making our trip extraordinary!
• Every unique experience you arranged for us was a delight. Thank you for adding so much value to our journey.
• The unique experiences you planned for us were the highlights of our trip. Thank you for these memorable moments!
• We can’t express enough gratitude for the extraordinary experiences you arranged. Thank you for everything!
• Your skill in creating unique travel experiences is unmatched. Thank you for making our trip unforgettable!
• Thank you for the amazing and unique activities you included in our itinerary. They were truly special!
• The unique experiences you organized were beyond amazing. Thank you for making our vacation so special!

Thanks for Emergency Assistance

Sometimes things don’t go as planned, and travel agents become invaluable. Here’s how to thank them for their assistance in emergencies:

• Thank you for your prompt and efficient help when we faced travel issues. Your assistance was a lifesaver!
• We are so grateful for your quick action and support during our travel emergency. You truly went above and beyond.
• Your ability to handle unexpected travel problems was impressive. Thank you for your calm and effective assistance.
• In our time of need, you were there with solutions and support. We can’t thank you enough for your help!
• Thank you for turning a potential travel disaster into a minor hiccup. Your expertise and assistance were invaluable.
• Your quick thinking and assistance during our travel hiccup was extraordinary. Thank you for everything!
• In a moment of travel uncertainty, your assistance was a beacon of hope. Thank you for your quick help!
• Thank you for your swift and effective response when we faced travel difficulties. Your support was invaluable.
• Your calm and expert handling of our travel emergency was remarkable. We are so grateful for your help!
• When things didn’t go as planned, your assistance made all the difference. Thank you for being there for us!

Expressing gratitude to your travel agent not only acknowledges their hard work but also reinforces the value of their service. These thank you messages are just a starting point to inspire your own heartfelt notes. Whether it’s for a meticulously planned vacation, professional advice, or emergency assistance, a well-crafted thank you note is a wonderful way to show your appreciation to your travel agent. Remember, a simple message can go a long way in brightening someone’s day and acknowledging the effort they put into making your travel experience memorable. So, pick a message that resonates with your experience, or use these examples as inspiration to create your own personalized thank you note.

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How to Say Thank You to a Travel Agent

Travel agents play a crucial role in bringing our dream vacations to life. Their knowledge, expertise, and dedication make our travel experiences smoother and more enjoyable. Expressing gratitude to your travel agent is a wonderful way to acknowledge their efforts and build a strong relationship. Whether you prefer a formal or informal approach, there are several ways to say “thank you” to a travel agent. In this guide, we will provide you with tips, examples, and regional variations to help you express your appreciation.

Formal Thank You

Formal thank you gestures are appropriate when you want to express a higher level of appreciation. These approaches work well for professional relationships or to show gratitude for exceptional service.

1. Personalized Thank You Note

Sending a heartfelt thank you note is a timeless way to show your gratitude. Include specific details about your trip, mentioning how the travel agent’s assistance made a difference. Handwritten notes are especially meaningful but an email can also be effective.

Dear [Travel Agent’s Name], I wanted to take a moment to express my deepest gratitude for your outstanding assistance in planning my recent trip to [Destination]. Your attention to detail, prompt responses, and excellent recommendations truly made this vacation unforgettable. Every aspect of the journey was flawless, thanks to your expertise. I am incredibly thankful for your professionalism and commitment to ensuring a remarkable travel experience. Warmest regards, [Your Name]

2. Appreciation Email

An email provides a convenient and quick way to say “thank you” to your travel agent. Keep the message concise, yet specific about how their assistance contributed to your trip’s success.

Subject: Thank You for a Wonderful Trip! Dear [Travel Agent’s Name], I hope this email finds you well. I wanted to reach out and express my sincerest gratitude for the incredible itinerary you put together for my recent vacation to [Destination]. Every aspect, from the seamless flights to the outstanding accommodations and enriching activities, surpassed my expectations. Your meticulous planning and attention to detail truly made this journey unforgettable. It would not have been possible without your expertise and dedication. Thank you once again for your exceptional service, and I look forward to working with you in the future. Best regards, [Your Name]

Informal Thank You

When you have a close relationship with your travel agent or prefer a more relaxed tone, informal gestures of appreciation can be a refreshing way to say “thank you.” These approaches are perfect for expressing gratitude to a trusted agent who has become a friend.

1. Personal Phone Call

Take a few moments to call your travel agent and convey your heartfelt thanks. Discuss the highlights of your trip and let them know how their efforts made it even more enjoyable. A personal phone call adds a warm touch and allows for a more intimate connection.

2. Social Media Shout-Out

In this digital age, social media platforms offer an excellent platform to publicly show your appreciation to your travel agent. Share photos and a short post highlighting the incredible experience they helped create. Tagging them or using relevant hashtags spreads the message wider.

Regional Variations

While expressing gratitude is universally understood and appreciated, regional variations in thank you gestures can add a personal touch to your message.

1. Cultural Gifts

In some cultures, it is customary to offer a small gift as a token of appreciation. This could be anything from local sweets to a small souvenir from your trip. Research the customs of the travel agent’s culture beforehand to ensure your gesture aligns with their traditions.

2. Handshake and Eye Contact

In certain regions, such as parts of Asia, a firm handshake coupled with direct eye contact can reinforce the sincerity of your gratitude. This physical gesture, accompanied by a verbal expression of thanks, can create a lasting impression.

Final Thoughts

Remember, when expressing your thanks to a travel agent, sincerity is key. Tailor your gratitude to fit the relationship and always be specific about how their efforts made a difference. Whether you choose a formal or informal approach, your genuine appreciation will undoubtedly make their day.

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Receiving a thank you gift is a wonderful gesture that deserves its own expression of gratitude. Whether you want to convey your appreciation in a formal or informal manner, knowing the right words to say can strengthen your connection with the person who thoughtfully recognized your kindness. In this guide, we will provide you with tips, examples, and regional variations on how to say thank you for a thank you gift. So, let's dive in!

How to Say Thank You for a Thank You Note

Receiving a thank you note is a heartwarming gesture that shows someone appreciates you. Whether you've received a thank you note for a kind act, a gift, or a simple act of support, responding with gratitude is the perfect way to reciprocate the sentiment. In this guide, we'll explore different ways to say thank you for a thank you note, both formally and informally. Here you'll find numerous tips, examples, and variations to express your gratitude!

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11 Emails You Should Be Sending To Your Travel Clients

Being an online-based travel business means that email is a crucial communication channel that connects you to your clients. When used correctly, email outreach is a tool to build business relationships, connect with clients, and market your tours and travel products. To simplify things for you, we have put together 11 important business email templates that you should be using in your travel business.

Depending on the milestone your clients are at, there are specific communications you should be sending out each step of the way. From when they book to beyond when the experience is over, sending a few strategic emails can add to a seamless booking journey and keep clients engaged with your travel business.

11 Business Email Templates To Engage Your Travel Clients

1) a welcome note.

This is an important one for setting the tone of new relationships and welcoming travelers to the family. It follows after a person sets up an account profile on your website, or subscribes to your newsletter or travel offer.

Business email templates used for welcome notes are friendly, conversational, and often automated. Include an introduction to your travel company, as well as guidance on what is going to happen next. That could be a booking confirmation once a deposit has been paid, or regular newsletters to keep everyone updated on what is happening in your company.

It should also highlight how the person can contact your team should they have any questions. Another good idea is to provide links and pointers to specific sections on your website, such as your latest tour offerings or blog post.

2) The Booking Confirmation

With any luck, this will be one of the business email templates that you use most frequently.

Once a client has booked your tour or activity and paid their deposit, this email confirms their reservation.

First off, you want to thank them for their business.

After that, confirm what it is that they have just signed up for. Highlight all the important details such as the dates, times, location, number of guests, the amount paid, cancellation policies, possible add-ons, etc.

Finally, include a welcome pack that prepares them for what is ahead. If there is any information that they need in advance to help them get organized ahead of the trip, now is the time to include it. This could be an outline of visa processing times and regulations if you are traveling internationally, or details of the required fitness level if your tour is an active one.

The purpose of this is to give your clients plenty of time to plan their lives and avoid a last-minute rush.

3) Personalized Upsell Email

Every sale you make is an opportunity to upsell or cross-sell your travel products. Even if your client did not opt for any extras at the time of booking, this might become more relevant to them a little further down the line with the deposit out of the way.

Take a look at their reservation to see how you can enhance their travel experience. From there, send a personalized email with offers that you think they would find useful or relevant for their trip.

As an example, your international clients may decide they now wish to purchase travel insurance from you after all. Alternatively, they could decide that the extra cooking and tasting class is something that they feel like doing.

4) Travel Dossier and Itinerary

As soon as your clients pay the full balance due for their tour or activity, it is time to send a dossier and itinerary.

This is a detailed document that provides them with all the necessary information before the experience takes place. It is usually most useful just before they leave on the journey as it includes things like packing tips, meeting and departure points, emergency contacts, weather forecasts, etc.

5) Newsletters

Newsletters are business email templates used to engage potential, current, and repeat clients . Use this newsy email to curate and share some of the latest industry news, your amazing promotions, or recently published blog posts among other things.

The idea is to keep the people who have signed up, engaged and aware of what is happening with your business and the industry that they are interested in. While they may not be ready to make a purchase, regularly providing them with useful information and sending them back to your website will keep your travel business fresh in their minds.

• Encourage people to share your email newsletter or send it to a friend if they have found it useful
• Be consistent – decide whether you want to send this weekly, fortnightly, or even monthly
• Include an unsubscribe or manage preferences link to your newsletter. Not everyone will be a repeat client and the last thing you want to do is unintentionally spam them

6) Latest Travel Offers

While this can go out in your newsletter, initially, it is more beneficial to send a separate email containing the details of your newest travel offers, tours, activities, or retreats.

With just the information related to new products included, you can place a greater focus on the fabulous new experiences you have on offer. It is a means to update your clients and potentially get new sales.

Your latest offers can always be marketed as:

• Seasonal: Summer Sale, Early Bird Deals, Spring Break Offer, etc.
• Date-specific: Valentine’s Getaway Sale, Cyber Monday, Black Friday Deals, etc.
• Limited-time: Flash Sale, Last available spaces, End-of-summer Sale, etc.

And so much more! Put your creativity to the test and make sure to put out offers that resonate with your customers. Also, if you’re adding conditions like a “ valid through” disclaimer, make sure you send these emails out with enough time for your clients to make a decision and plan ahead.

7) Personalized Emails

Personalized emails let your clients know that you value them. It can be as simple as offering them a free activity or discount code on their birthday, or reminding them of the great time they had on the anniversary of the first tour booked with you.

Going the extra mile to create a one-on-one connection can prove to be a valuable reminder of your travel business.

You can also tie these personalized emails to referral programs. Make your clients feel special and offer them a personalized promo code for them to share with friends and family.

8) Post-Trip Thank You

Sending an email to your clients post-trip to say thank you does two things.

First, it means you end off on a good note, which can help to keep communication lines open in the future. The post-trip email speaks volumes about how much you care for your customers and establish a long-term relationship with them that will result in more business for you. Even if they may not be the ones traveling next time, maybe a referral they made based on their good impression is. 

Second, it gives you a chance to ask them to leave a review of the experience they just had. Building a strong review profile is a great marketing tool for your travel business, and happy clients fresh off your tour will be eager to share their thoughts on it with their peers if asked to do so.

9) PR Pitch Email

If your travel company is doing something cool, embarking on a sustainability campaign, launching an internship program, etc. spread the word! Whether you have a PR professional within your team or you are a great communicator, public relations are very important for your brand.

PR pitch emails are outreach efforts directed toward news outlets, bloggers, journalists, or public figures to showcase the value of a story/initiative and why it should be addressed. To define who to write to, you need to deeply understand your target audience and customer profiles: what information they consume, where they get it from, and what will resonate with them and enhance your brand’s core values. 

These emails need to be short and sweet, unambiguous and concise. Nevertheless, the most crucial part of the email is definitely the subject line. Many journalists, media outlets, and public figures receive hundreds of emails per day, so it’s not uncommon for them to just skim through their inboxes and click on the most relevant subject lines they encounter. A great tip for this can be adding “PR Pitch” to the beginning of the email and then typing in the specifics. 

10) New Product Launch Email

Emails will always be an excellent way to spread the news with your existing client base whenever you want to promote a new tour, retreat, or trip planned. Showcasing new offers and experiences to people that have already traveled with you and know the quality of your products is an effective way to re-engage and drive more repeat business.

A new product launch email should always showcase the value of the experience and what makes it different from your competitors and your existing tour catalog. If you have the chance to make it more visual and inspirational than informative, that will add a lot to the email and the engagement it’ll generate with your customers. 

Remember that the email should serve as a quick and attractive overview of your product rather than a complete description. The goal of these emails is to get your contacts to click on links to your website that contain more information about the tour or have them reply with inquiries. 

11) Re-engagement Email

Re-engagement or re-marketing emails are the best way to “wake up” contacts that haven’t interacted with your business in a while. Engaging with these contact lists is vital for your business because the more active and engaged users your have (translated into email open rates, click rates, and overall interaction) the more positive signals will internet service providers receive, keeping your emails out of the much-dreaded spam lists.

Re-engagement emails need to offer an incentive or great information to gain your recipient’s interest again. You can tailor your email’s content based on what list of contacts you’re targeting. Here are some of the options you can use:

• Contacts that requested information and never replied to your message
• Contacts that couldn’t travel with you because of budget reasons
• Contacts who couldn’t travel with you because of availability
• Contacts that traveled with you in the past and didn’t book again

The key here is to understand why they became disengaged in the first place and try to target that pain point in your email. If the reason was budget, you could try offering a discount for their next trip. If the issue was the lack of availability, you can offer early booking access. For contacts that you never heard of again, there are a thousand possibilities! You can try showcasing what makes your travel company unique or share different options for the tour they originally requested.

For these emails, as well as in the newsletter, it’s important to offer your contact the option to unsubscribe to maintain a healthy contact list.

Final Thoughts

Some parting advice – put yourself on the receiving end. Are your emails adding value, or are they overly promotional, too frequent, not relevant? Use these business email templates wisely to maximize your connection with travelers, and optimize their experience with your company.

Email is not going away, every year it grows stronger! So you need to step up your game in order to win the engagement race in a sea of crowded inboxes. Always make sure you understand your audience, their interests, needs, and formats, to keep a healthy and engaged contact list that’s ready to convert or become your brand’s top ambassador.

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How to activate your travel email marketing and increase email open rates, how to build and grow an email list for your travel business, top 11 email templates for your travel business.

How to Write Thank You Letters to Your Customers to Show Them You Care (+ Examples)

Published: April 26, 2023

When I received gifts as a child, my mom taught me to write and mail thank you letters the next day. This lesson stuck with me throughout my career because of her reasoning for this simple gesture:

"Even if you thank them in the moment," she explained, "an additional note expressing gratitude shows people how much you care and appreciate their time and generosity."

You should adopt a similar sentiment for thanking your customers. You're probably thinking, "I can't send every customer a thank you card after every purchase!" But you don't have to.

Several opportunities exist to incorporate thank-you notes into your customer success strategy. In this blog post, we'll teach you how to show appreciation by sending a thank you letter that will delight customers.

How to Thank a Customer for Their Business

• Select a format that works for your business.
• Use thank you letter templates.
• Use an appropriate greeting.
• Express thanks and appreciation.
• Include specific details.
• Look toward the future.
• Say 'thank you' again.
• Use an appropriate closing.
• Sign your thank you letter.

11 Free Customer Thank You Letter Templates

11 templates to help you thank your customers for their business, feedback, and loyalty.

• New business
• Renewed business
• Attendance at an event

You're all set!

Click this link to access this resource at any time.

1. Select a format that works for your business.

When thanking your customers, you want to sound both professional and genuine. While a handwritten thank you card may feel the most thoughtful, sending one to every customer you conduct business with might be logistically impossible.

When choosing the right format for your thank you letter, consider what you're thanking them for.

For instance, an email would be appropriate for routine products purchased online, while new or first-time customers would appreciate more personalized messages.

For example, Chewy has a team of artists that paint new customers' pets and give them handwritten thank-you cards specific to their furry friends' families.

In cases where a handwritten note isn't possible for each customer you want to thank, use a well-trusted customer thank you letter template to show them how grateful you are for their business, feedback, or loyalty.

2. Use thank you letter templates.

Thanking a customer should be sincere but on-brand.

That's why we've compiled this collection of thank you letter templates for your team to build a backlog of letters for thanking your customers directly.

Customize each template to fit your needs and send them out for customer delight.

Fill out the form to access the templates.

3. use an appropriate greeting..

Start your letter on the right foot with a correct and appropriate greeting. These are all dependent on your brand voice and tone.

If you know the recipient, start your letter with "Hi ..." or "Dear ..."

If you've never met the recipient, start your letter with "Dear ..."

Then, double- and triple-check the correct spelling of the recipient's name.

If the thank you letter is formal, address the recipient as "Mr." or "Ms.," followed by their last name.

If the thank you letter is informal , refer to the recipient by their first name.

Generally, keeping the interaction formal will make the customer feel well respected, but keep your company's brand voice in mind as you write.

4. Express thanks and appreciation.

Next, thank the recipient for whatever they gave you — whether it was a gift, a donation, an interview, or just being your customer — and express true gratitude.

Say thank you, and state how much you appreciate what they gave you and how it will help your business.

For example, if a customer re-purchased your subscription product, you could write the following:

"Thank you so much for re-subscribing and purchasing [Product] again. Support from long-time customers like you helps our business grow and evolve thanks to your helpful feedback."

Or take a note from Abercrombie & Fitch and see how much more impactful a thank you message can be:

5. Include specific details.

Share specific details about their interaction with you to make the recipient feel like whatever they've given you was useful and valuable.

For example, if a customer submitted a feedback survey, you could include the following:

"Thanks for completing the survey about your experience using [Product]! Your feedback helps us improve our offerings for you and other customers. You make a good point about it being too difficult to find cancellation information on our website. I've passed that feedback along to our web design team to suggest making it more readily available."

Whether it's the impact their purchase has on your growing business or feedback that can help you improve, the more you let them know they made a positive contribution will make them feel like they contributed more than just their money and time.

6. Look toward the future.

Wrap up your thank you letter by looking toward the future with the recipient.

If working together was mutually beneficial, tell them you would like to work together again.

You can build customer loyalty by following this additional step, as other companies may end their client relationships once the service has been provided.

7. Say "thank you" again.

Close your letter with a final line, with something simple like:

"Thanks again for your [Gift/Support/Purchase/Feedback]."

8. Use an appropriate closing.

There are a lot of different closing salutations you can end your thank you letter with.

For business relationships , close your email with "Best regards ..." or "Kind regards ..." (Read our full explanation of when to use which closing in this blog post .)

Other business-appropriate closings can include:

• "Respectfully ..."
• "Cheers ..."
• "Have a wonderful day/weekend ..."
• "Sincerely ..."
• "All the best ..."

9. Sign your thank you letter.

Once you've wrapped things up with a friendly sign-off, sign your work.

If you're communicating with a new customer, add formality to your signature by including your last name.

If you're hand-writing your letter, sign the document in cursive for a more professional aesthetic.

These details make a big difference in determining the tone of your letter.

Whether you're writing a thank you letter for a new customer or one of your most loyal, these tips will help your message land.

Now, let's look at the different elements that every thank you letter should include.

What to Include in a Thank You Letter

• Determine the best communication medium.
• Express gratitude.
• Tell them how they made an impact.
• Acknowledge the future.
• Add a proper closing.

Thank you letters should be personalized every time you use them. However, some core components should be included regardless of who and what you're thanking them for. Below are the elements required for an excellent thank you letter.

1. Determine the best communication medium.

Before writing your thank you letter, consider the best medium for the occasion.

Generally, handwritten letters are considered more sincere than emails or text messages. That's because these notes take time to write.

This demonstrates sincerity and appreciation on your end.

If that isn't an option, gratitude can be shared through a thoughtful email, text, or voicemail.

2. Use an appropriate greeting.

Your letter should begin with an appropriate greeting.

If you have a prior relationship with the recipient, your greeting should be warm and courteous. Use their first name to create an inviting, friendly tone that reinforces the bond you've developed with them.

If you're less familiar with this person, your greeting should set a professional tone for the conversation. Address the recipient by their appropriate title and use an opening that fits your relationship.

For example, if it's an important stakeholder, your greeting might be, "Dear Mr. Fontanella." Or, if it's a new customer, you could start with, "Hi, Mr. Fontanella."

Picking the right greeting ensures your thank-you message is received with the intended context.

3. Express gratitude.

The next section should include a statement that outlines what you're grateful for.

Use specific details to describe what the recipient did to warrant this note.

Including specifics makes your message more sincere because it personalizes the content for the reader.

Try to include the word "you" in this section as much as possible. This will make your message customer-centric because you're focusing on what the recipient did for you and your business.

4. Tell them how they made an impact.

After you give thanks for what they have given or done for you, briefly explain why you value it in more detail. Elaborate on their action's importance to you so they know they've positively impacted you.

For example, if the person gave you a physical gift, say how you intend on using it and get specific. More context will make them feel even better about giving it to you.

If they provided you with an act or service, say how much easier it was to complete your work with their help.

5. Acknowledge the future.

Following the expression of gratitude, the next section should acknowledge your future relationship with the recipient. This portion will let the customer know you intend to continue working with them over time.

Mentioning the future is important for long-term relationship-building because it sets the expectation for future interactions.

6. Add a proper closing.

For friendly or familial relationships, use the friendly, informal closing that you're comfortable with, such as:

• "Talk soon ..."
• "See you soon ..."
• "Fondly ..."

Finally, your thank you letter should conclude with an appropriate closing statement.

Thank the recipient again, and offer them options for contacting you if needed. Then, conclude the message with your preferred sign-off, followed by your signature.

Next, let's talk through some digital approaches using customer-centric language you can use in customer thank-you emails.

How to Write a Thank You Email to Customers for Their Business

• Say something positive in the subject line.
• Be judicious with what you promote.
• Write like a human.
• Include something personal or genuine.
• Provide customers with a way to respond.
• Start with a template your whole team can use.

Here are a few best practices for writing a successful customer thank you email, no matter your industry.

1. Say something positive in the subject line.

If you've decided a thank you email is the best route, ensure your subject line gives your customer a preview of what's awaiting them.

Words like "thank you," "valued customer," "your loyalty," and "appreciated" are all good signals that the customer can expect a positive message from you, but they aren't the only terms to choose from.

Take a look at these examples to get creative in how you open your thank-you message:

• "Big News and Bigger Thanks." ( MindBody )
• "Thanks for having great taste" ( Alex Mill )
• "You showed up in a big way" ( Patagonia )

2. Be judicious with what you promote.

A thank you letter should not be used to get your customers to spend more money.

Nothing makes a letter from a company (masquerading as a thank you note) seem more insincere than immediately asking the recipient to buy something else.

There are plenty of opportunities to share offers and new products with your customers — but this is not one of them.

It's perfectly fine to send a customer a thank you letter that's simply that — a thank you note. Other acceptable options include a link to a customer feedback survey, personalized educational content, or information about a loyalty program.

3. Write like a human.

If you're going to enter your customers' email inboxes, make sure the thank you letter is well-crafted, personalized, and sincere.

Our inboxes are already overflowing with automated email templates sent en masse from brands every day.

Make sure your thank you email sounds as human as possible to communicate just how thankful you are for a customer's business and loyalty.

As an added touch, address the email from a real person at your company — ideally in leadership — to further communicate authenticity.

4. Include something personal or genuine.

Part of writing like a human means understanding another human is reading your message.

If your email feels insincere, it won't have the intended impact on your audience. While they'll appreciate the gesture, it won't leave a lasting impression of your brand.

You can spruce up your thank you by including something personal in your message.

This could be a short story about how this purchase impacted your business, a noteworthy interaction between your team and the customer, or a funny joke and a lighthearted reminder that your support channels are always here to help.

Whichever you choose, it should add more context to your email so you aren't just saying, "Thanks for buying that," and then sending the customer on their way.

5. Provide customers with a way to respond.

It's important to remember that thank you letters effectively extend customer conversations.

You should include an option for customers to respond to you if they have additional questions about their order, want to submit feedback, or are interested in making another purchase.

If you're using marketing software to email your contacts, check if customers can respond directly to the return email address.

Some shared inbox tools will use a placeholder email address, allowing you to send 1:1 emails to a large audience but don't allow your recipients to message back.

If you can't edit your reply-to email, consider adding an email address to the message itself so customers can directly contact you.

6. Start with a template your whole team can use.

While you should personalize the thank you letter for each customer, a template can provide consistency for branding elements like fonts, colors, and imagery.

This will also save your team time as you won't have to start from scratch every time you begin writing.

Instead, you simply have to personalize the template and include whichever information or offers might be relevant to the customer's journey.

Thank You for Your Order

In ecommerce, thank you notes are an effective way of staying in touch with your customer base after they make a purchase. By sending a letter or email after an order is delivered, you're not only extending a courtesy but also providing a direct channel to ask questions, provide feedback, or even make a repeat purchase.

One perfect example of this comes from the brand, Chewy . Chewy sends its customers one-of-a-kind portraits of their pets, along with a friendly reminder that its team can be reached 24/7.

As you can see from the image below, this is an extremely cool way for an ecommerce brand to thank its customers for their business while reminding them about the support options available.

Image Source

While a personalized portrait of a pet is a sure-fire way to earn your customer's appreciation, you don't have to give away a prize with every "thank you" message.

For most customers, receiving a note in the first place will show that your company is grateful for their business.

But, if you want to step things up, writing your thank you as a hand-written letter is an excellent way to grab your customer's attention.

While a personalized portrait of a pet is a surefire way to earn your customer's appreciation, you don't have to give away a prize with every "thank you" message.

For most customers, receiving a note in the first place will show that your company is grateful for their business. But, if you want to step things up, handwritten letters are an excellent way to grab your customer's attention.

Thank You Letter Examples

Now that you know how to write an effective customer thank you letter, here are a few examples of how real brands do it.

1. ButcherBox

Here's a thank you email from ButcherBox — a direct-to-consumer food brand specializing in farm-to-table meats.

The subject line promising the power to choose your own free year's meat supply was an enticing offer, making this a must-read email.

ButcherBox effectively communicated thanks, briefly highlighted its offerings, and didn't ask too much of the reader. Additionally, it provided value by offering a discount to the recipient.

Why it works: Ecommerce brands love to send out emails about new products and offers, and what I appreciated about this thank you email was its simplicity.

Butcher Box's thank you letter is an excellent example of positive reinforcement . In the first sentence, the company tells me which action they're thanking me for. This email wasn't pushy or sales-y; the authentic writing style made me smile.

2. Village Meat and Wine

Here's a thank you letter from specialty food company Village Meat and Wine.

All Village Meat and Wine did was wish me a happy new year — and tell me their holiday hours. It's a simple and effective way to bring someone to the store for a special occasion.

Why this works: Village Meat and Wine works with specialty and gourmet food. By sending out a holiday reminder, you'll think about the brand when you need a dish to blow your guests away.

3. Naked Wines

Here's a thank you letter I received from Naked Wines in an offer to become a subscriber:

With this letter, Naked Wines makes it clear they want to build a relationship with me that lasts for the long term. They bring me into their world, showing their appreciation for subscribers and our importance to the company's success.

Why it works: Naked Wines wants to attract long-term subscribers, so it is appropriate to write a longer letter to make its case. They'll be a part of their subscribers' daily lives, and a more substantive letter can help to solidify that relationship.

4. Cxffee Black

Here's a thank you letter from Memphis-based coffee company Cxffee Black :

Cxffee Black has built a brand around reclaiming high-quality coffee production as a part of Black culture. The husband and wife owners have created a community around coffee, culture, and education.

They have rolled out several new initiatives over the last few months, working directly with growers in Ethiopia. The letter is simple and honest, thanking me for being a part of its community and the journey.

Why it works: This letter is sincere — it's not trying to do anything or sell me anything. It's just about cultivating community and appreciation. It also informs customers that there may be a bit of shipment delay thanks to the boost in interest.

Here's a thank you letter sent from Adobe after I signed up for the Adobe Creative Challenge:

This is another great example of a short and sweet thank you letter but with the addition of inviting you to a wider community. That is made easy with a simple "Join the conversation" button, which takes less than a second to hit.

Why it works: It's short and to the point. The note shows their appreciation for my registration in two simple sentences. Then, adding a clickable button makes connecting with my peers and fellow challengers super easy.

6. National Geographic Society

Here's a thank you letter I received from the National Geographic Society requesting that I become a contributing member:

The letter included information about ongoing Society projects, which showcased how my donation could be used in action.

Why it works: Showing customers exactly where their money goes is an effective way to thank them, especially if they donate to a cause. (Plus, who can resist the thrill of discovery?)

7. The Floor

After experiencing a pandemic shutdown, pilates studio The Floor sent out this heartfelt note to all of their customers:

This email does a fantastic job of using a holiday to show appreciation to their customers. It's not a cheesy "This Thanksgiving, we're thankful for you" email, but a sincere one.

Why it works: In this example, The Floor clarifies that they value their customers and get specific about why: for continuing to support the studio throughout the pandemic. Getting specific about why you appreciate the customer adds a layer of honesty and sincerity to your message.

8. Capital One

Here's the snail mail example of customer appreciation that I promised — a thank you letter and gift Kristen Georgette received from Capital One:

Here's the necessary context: Mrs. Georgette made a simple call to Capital One to fix an unwanted charge, striking up a conversation with the call operator.

She shared news of her growing family, and the customer support rep made a note to both fix the situation at hand and make her feel good with a baby gift basket.

This gift probably cost Capital One less than $20 in total but helped Georgette feel the love. A thoughtful and personalized gift and thank you note are delightful to give to customers who feel the company's agents really care.

Why it works: This gift isn't the typical "thank you for your purchase" gesture. Capital One empowers its service reps to delight customers in hyper-personal and relevant ways. If this idea inspires you, check out this article on relationship marketing .

Here's a thank you letter I received after purchasing hair extensions from Bellami, an online hair accessories retailer:

This thank you letter is great because it comes as a discount. The body of the email itself is short and cuts to the chase. The company values your opinion enough to pay you for your time.

Why it works: This makes committing to the survey much easier for customers. All they have to do is read some brief text and click to take the survey.

10. The Hustle

After you sign up for the Hustle, HubSpot's newsletter, you'll receive this thank you letter.

This thank you email follows all of the steps we listed above. It begins with a friendly greeting, expresses gratitude for your sign-up, and acknowledges our future relationship.

The email also conveys the no-nonsense approach to industry news we'll take through this channel. Then it thanks the reader again before signing off.

Why it works: This email is a great example of a simple thank you letter that can be used for any new user who provides you with their email address. It's short, to the point, and still incorporates a call-to-action and the next point of communication the customer can expect.

11. Marie Forleo

After signing up for a free copywriting course, this email was sent from digital entrepreneur Marie Forleo:

This letter is encouraging and informative. It excites the reader about the free course, boosts their confidence that they can succeed, provides information on the next steps, and tells them who to contact for assistance.

It's a great example of how a sign-up thank you note can spark interest and dialogue.

Why it works: This email gives the reader information about what they should expect next and opens up a dialogue for questions.

12. H&R Block

Filing taxes is never fun, but H&R Block reached out to thank me for my services and to keep my experience personable:

Why it works: Sometimes, a shorter message can provide peace of mind that a longer message wouldn't.

13. The Red Cross

As part of its 9th Annual Giving Day, the Red Cross sent out thank you letters to its supporters:

It then directed me to a video that showed the Red Cross in action, helping people worldwide in their darkest hour. The letter also reminded me that my donation matters for their mission.

Why it works: The Red Cross is about making a difference in people's lives who need it most. Showing the results of donations reminds the reader that their contribution can save someone else's life.

14. Taylor Nation

After signing up for a newsletter through Taylor Nation, the official Taylor Swift fan network, I received the following thank you letter:

It includes several links to other channels for fans to follow for new updates and content, making the wider community accessible even to a new fan.

The reader is also alerted to future events, news, and promotions, encouraging them to remain actively engaged.

Why it works: Immersive fandoms can inspire deep loyalty; the letter's unique image and recognizable typeface add to that experience. The letter also promises more unique content in the near future, creating a sense of anticipation.

15. Pieology

In honor of Thanksgiving, the Pieology pizza chain sent out this thank you email to its customers:

Why it works: The email expresses gratitude for the people who make the business possible, with a dash of levity to keep the mood joyful.

Thank You Letter Template

Stumped about getting started sending your own thank you letter? We've put together the template below to help you along.

Delight Your Customers With Thank You Letters

Writing thank you letters may not be the most popular way people spend their time at work, but it's a task that's sure to make your customers feel valued.

Whether you send a handwritten note, an email, or even a text message, this act of kindness can go a long way.

Unsure of where to start? Use the templates in this post and download more for free to start delighting your customers right away.

Editor's note: This post was originally published in July 2019 and has been updated for comprehensiveness.

Don't forget to share this post!

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Service Hub provides everything you need to delight and retain customers while supporting the success of your whole front office

Thank You Letter Template To Client – Sample & Example

A thank you letter to the client is a very important letter to write when a person is dealing with his client. Although there must have been verbal appreciation in the business field, the written note means a lot. A formal, brief letter of gratitude adds extra value to the professional relationship between the business partners or a client and a vendor and it ensures the trust between the two.

This letter must be on a professional note which will highlight the business aspects, the probabilities of profit margin and the generous business bond. The writer should mention how much the opportunity holds value for him and how grateful he is for the arrangement.

When a client chooses a service provider for his services, it is a great opportunity. The business deal ensures profit for both sides. For this deal, the vendor should appreciate his client for relying upon him and be thankful for selecting him amongst other vendors.

A business deal takes place when two business-minded individuals agree on a common factor. That includes mutual profit and credibility. That also means both of them should be grateful for the opportunity keeping in mind that the business deal will flourish both the sides eventually. So, not only verbal appreciation but a written note will be nice to acknowledge.

Sample thank you letter to the client with Examples

Thank you letter to client for business .

From, Driscoll Leach P.O. Box 120 2410 Odio Avenue Pass Christian Delaware 03869 (726) 710-9826

To, Lacy Eaton 1379 Nulla. Av. Asbury Park Montana 69679

Subject: --------

Dear Lacy Eaton,

Please consider this letter as my personal thank you note for choosing our company for your next business deal. I really appreciate the opportunity came by our way and will assure you with our best services. We truly value your faith and we promise there will not be any ground of complaint regarding this business deal. We will work with our best interest and we hope we will be able to benefit you to the maximum.

Sincerely, Driscoll Leach Chairperson Khaitan Industries”

Thank You Note to Client for Selecting Our Services

Hi, Mr.Jeffrey,

I am writing this letter to express my gratitude towards you that you have selected our company as the audio service provider for the upcoming event of your company. I am quite aware of the standard you follow at your company and consider ourselves highly fortunate for having this opportunity.  I ensure you that you we will try with our best potential and provide our services up to the mark. We will make sure you will not have to regret your decision at any point. We value your trust and we serve every client of ours with special treatment.

Thank you once again.

Sincerely, Aditya Bansal Managing Director Bansal Group

After a business meeting, it is always necessary to send out a thank you mail to the client , for his or her time and opportunity to reveal ones ideas. On the thank note, one should mention to appreciate the Client’s interest on his or her business agendas.

Thank You Email to Client After Meeting

From, Katelyn Cooper 6059 Sollicitudin Road Burlingame Colorado 26278 (414) 876-0865

To, Lee Preston 981 Eget Rd. Clemson GA 04645

Dear Lee Preston,

I heartfully express my gratitude for the successful business meeting. I am well aware of your busy schedule and I really appreciate that you took time to consider to pay attention to my business proposals. I am happy that you found our agendas fruitful and I really looking forward to work on the ideas practically, hopefully soon. Thank you for making the whole arrangement successful and we hope to collaborate in the upcoming days.

Sincerely, (Your Signature) Katelyn Cooper

Sometimes, existing clients bring new business opportunities to the vendors and those opportunities are really valuable for them. They open new windows for the vendors and new hope for extend the business.

Thank You Letter To Clients For Their Business 

From, Craig Williams P.O. Box 372 5634 Montes Rd. Springdale MO 57692 (545) 604-9386

To, Calista Merritt Ap #938-5470 Posuere Ave Chickasha LA 58520

Dear Calista Merritt,

We are extremely glad to mention here that the company is thankful for the new opportunity you have considered for us. We have been in the business relationship for quite a long time and truly value the trust you keep for our potential. We are grateful to reach your satisfaction level and promise to continue the same standard in the new coming project. We hope to serve you without the best potential.

Sincerely, Craig Williams Chairperson General soft Technology “

After a project completion, it is always advised to write a thank you note to the client. This ensures a healthy, positive relationship with the client and also builds a genuine reputation for the company.  

Below is a thank you note to client after project completion :

Sample Thank You Letter To Client After Project Completion

From, Zephania Sanders 3714 Nascetur St. Hawthorne Louisiana 10626 (539) 567-3573

To, Seth Farley 6216 Denman Avenue Seattle Utah 81202

Dear Seth Farley,

We take this opportunity to express that finally, IPB project has come to its end. Which also means we are on time regarding our deliverables and our whole team is more than happy for how the project has been finally shaped up. When we had started, this didn’t look so great and honestly, I was personally very nervous about the outcome. Here, as the client, you have always kept your confidence in our credibility and encouraged us thoroughly. I really appreciate your continued patience and clear vision you catered during the whole process. I hope we have satisfied your business standards. It was an extreme pleasure working with you and we really hope to work in such amazing projects in the future.

Sincerely, (Your Signature) Zephania Sanders

When a contract is signed between a client and a vendor, there should be an acknowledgment from the vendor side for the upcoming opportunity.

The vendor should send a brief thank you note to the client for signing the contract.

Thank You Letter To Client For Signing Contract

From, Judith Floyd 361-7936 Feugiat St. Williston Nevada 58521 (774) 914-2510

To, Willow Hunt Ap #784-1887 Lobortis Ave Cudahy Ohio 31522

Dear Willow Hunt,

I would like to mention that our company is highly delighted with the signing contract for the new business deal. We are glad that you gave the opportunity to work for your company and we really value your interest. Our company promises to ensure you that there won’t be any matter to complain from your side and we will try our best to deliver you our best services.

Judith Floy General Manager ASK Consultancy “

Thank You Letter To Client Template in PDF and Word (doc.) Format:

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Writing the Perfect Customer Thank-You Note (+ Examples)

Picture this: You arrive home to the joyous surprise of discovering a handwritten card — real mail — hidden amongst the mound of daily junk mail. Woo-hoo!

At Help Scout, we are card-carrying members of the snail mail fan club. For the small amount of effort a handwritten customer thank-you note takes, it’s amazing the extent to which you can brighten the recipient’s day — and generate an indisputable return on investment for your business — by sending one.

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How to write a customer thank-you note

Use this template to write thank-you notes your customers will love:

Greet your customer by name.

Express your gratitude, clearly stating why you’re sending the note.

Include details about why enjoyed your experience with this customer — this is a prime opportunity to be specific and thoughtful.

Repeat your thanks.

Close with a sign-off (Best, Yours Truly, Kindest Regards, Warm Regards, Cheers, ♡, whatever feels right for you and your company), and sign your name.

Customer thank-you note examples

If you need a little more inspiration, consider these three examples:

Dear Christine,

I just noticed you’ve been a Help Scout customer for FOUR YEARS. Wow! Thank you for sticking with us for so long, and for all the feedback you offered when we were beta testing the Plus Plan. I hope it’s working out for you — and you know if you have any questions we’re always here! Thanks for always being such an awesome customer.

Kristi at Help Scout

Hey Arthur!

Thank you so much for bringing your whole team onboard with Help Scout while you were testing out different help desks. Your advocacy means the world to us, and it was a true pleasure working with your team during the process — you even inspired us to make a fix that improves our product for thousands of other people! We’re so stoked you’ve chosen Help Scout — thanks for giving us the opportunity to grow with you. See you at SupConf next spring! :)

Tim and Your Friends at Help Scout

Thanks for joining the webinar this week, and for your thoughtful comments about the role of customer support in cyber security — I’ve always admired how you and your company are real leaders in that space. I know you’re working with Zainab on an upgrade from the Standard to the Plus plan (that’s fantastic, congrats on your team’s growth!), but please always let me know if I can be of any assistance too.

Mat at Help Scout

p.s. You mentioned your son collects stickers so I threw a few in the envelope for him … here’s hoping they go in his sticker book and stay off the walls this time. ;)

Handwritten thank-you card do’s and don’ts

When sending customers handwritten thank-you cards, follow these tips to ensure your efforts reap the most positive response possible:

Don’t use a red pen! It’s the equivalent of sending a “shouting” email in all caps. Blue or black ink is ideal. But if you’re a purple glitter gel pen kind of person… well, your sparkly message will probably make your customer smile.

Do use note cards or stationery that reflects your business. If you’re a vet clinic, keep it playful with paw-printed cards. If you’re an architectural firm, reflect your image with minimalist, artful cards. A postcard does the trick, too.

Don’t make excuses for your handwriting! If your second-grade teacher wrote “see me” on your handwriting homework, whatever. “Good” penmanship is overrated — as long as your note is legible, that’s what matters. Your handwriting is unique, which makes a personal note feel even more special and “real” to the recipient.

Do respond in a timely fashion. It’s called “snail mail” for a reason, but it’s best not to wait so long that your customer forgets having done the thing you’re thanking them for.

Don’t include anything overly promotional, like coupons or business cards. The point is to convey genuine gratitude, not to promote your business (that happens as a natural side effect). Stickers are A-OK, though.

Do showcase your company’s personality! If smiley faces and emoticons (or cat doodles, or a crayon drawing from your kid) are in line with your brand, by all means, include them.

Do include a little something extra when the situation merits it! Send a token of appreciation along with your note. Depending on the occasion, we send a book, stickers, a T-shirt or even baked goods.

Our favorite thank-you note stationary

Need help shopping for the right thank-you card? We’re fans of the personalizable thank-you cards and stationery at Pinhole Press . Use your company’s logo or that cute group photo from your last team retreat.

If you like more creative control, you can print your own custom-designed cards and envelopes — that’s what we do here at Help Scout. If you choose to create your own stationery, work with a designer who’s familiar with the printing process and can provide advice on card stock, dimensions, and the various printing options available.

Our note cards are printed by Mama’s Sauce on 100-lb. duplexed cover stock with plain white matching A2 envelopes. Embossing, debossing, foil stamping, and letterpress are all fun things if you have a bigger stationery budget.

Options for sending customer thank-you notes at scale

If you have more cards to send than you have people/time to hand-write them, one of the following options is certainly better than nothing at all:

Postable : Postable prints your custom message in one of its patented handwriting fonts on its 100% recycled cards, then stamps and mails the cards for you. The only downside: Your customers might be able to tell the “handwriting” isn’t real.

Handwrytten : If you don’t want to send customer printed handwriting, Handwrytten might be a better option. Handwrytten’s robots (yes, actual robots) handwrite your custom message in real ink.

FeltApp : FeltApp lets you scrawl messages on your iPhone or iPad in your own handwriting. Choose a photo from your own library, then trace your message and the address (even the envelope is handwritten). They take care of the mailing.

The ROI of customer thank-you notes

If anyone tries to tell you there’s no way to prove the ROI of thanking your customers, or that sending handwritten thank-you notes “doesn’t scale,” don’t buy it.

Here’s why: The ROI when you thank your customers is inextricably linked to the ROI of word-of-mouth marketing. And when it comes to small- to medium-sized businesses’ toolkits, word-of-mouth marketing is a shiny power drill among screwdrivers.

What’s more, you don’t have to wait for it to happen “organically,” outside your company’s walls — thank-you notes let you cultivate quality word-of-mouth marketing yourself, and for a lower price tag than many other marketing efforts that won’t get you nearly as far.

Thanking your customers generates word-of-mouth marketing

It takes an exceptional product or customer experience to inspire someone to rave to their personal network about it.

One of the lowest-cost but highest-impact ways to prompt your customers to engage in word-of-mouth marketing about your product or service is to send a handwritten thank-you note.

Handwritten thank-you notes are such a rare throwback to old-school customer service because hardly anyone does it anymore. They stand out as a delightful gesture, one that makes people feel special enough to call it out and share with others.

Handwritten thank-you notes work better now than they did 20 years ago for a couple key reasons:

They’ve become rare enough to feel unique and special enough to turn customers into loyal ambassadors

Social media has increased the size of customers’ networks, and with it, the size of the audience who hears about it.

Whereas 20 years ago a customer might have told one or two people how nice it was for their mechanic to send a note following a tune-up, now people will snap a photo and share it with hundreds or thousands of friends and followers on their social outlets of choice.

“It’s not the money that makes these efforts shocking and awesome, it’s the care and creativity involved,” writes Gary Vaynerchuk in The Thank You Economy .

“Right now, there is a fortune in word of mouth that can be created,” he continues, "for companies who nurture relationships in these small but meaningful ways that turn customers into vocal brand advocates across large social media networks."

In other words, your business can’t afford to ignore the ROI of word-of-mouth, and sending handwritten thank-you notes is an inexpensive but highly effective way to trigger word-of-mouth marketing.

Thanking your customers improves retention

Research shows that sending a thank-you note inspires other measurable, positive outcomes as well.

Wufoo is known for sending thank-you cards to customers. Every week, the team takes time to draft, decorate and mail personalized cards, a tradition that dates back to Wufoo’s early days.

And get this: According to Customer Ops team lead Renee Morris, “out of the roughly 800 customers who received handwritten cards from us last year, 50% fewer folks left our product than those who did not receive cards.”

Think about that: Retention rates are a full 50% better among customers who receive a thank-you note.

In another experiment , the staff of Donors Choose sent hand-written thank-yous to half of all recent first-time donors, and they found that 38% of people who received a thank-you note were more likely to give again than those who didn’t receive one.

Thank-you note recipients donate an additional $41 per year on average, translating to more than $3 million in additional donations per year.

Imagine applying that kind of lift to your business. What results would you see if you committed to thanking your customers?

As Robert Cialdini explains in his bestselling book Influence: The Psychology of Persuasion , the principle of reciprocity is a powerful motivator.

By nature, we don’t like to feel indebted to others, so if someone gives us something, we’re wired to give back. When customers receive a token of appreciation as heartfelt as a handwritten thank-you note, they feel compelled to return the favor — ideally with repeat business and public advocacy of your product or service.

Thanking your customers is an act of great customer service

Kristi Thompson knows how inarguable those results are. Thompson handles Customer Success for CartStack , an abandoned cart email solution for ecommerce companies, where she’s helped establish a number of high-touch customer experience initiatives.

In addition to providing a high-touch onboarding experience, Thomspon personally writes postcards to people who sign up for trials, sends handwritten thank-you cards and CartStack sticky notes to every customer who converts to a paid plan, and mails holiday cards to every paying customer.

She also practices “monthly random acts of kindness,” where she’ll send chocolates, CartStack swag, or other small but personalized gifts, just because. “We get really nice emails from people about how touched they were by our thoughtfulness,” Thompson says.

At first, CartStack didn’t have a whole lot of empirical evidence to go on — CEO Brett Thoreson was simply impressed by the personal note Zappos sent him along with a purchase of cleats. According to Thompson:

“It’s something he remembers to this day and has told a lot of people about. The inspiration to bring that to his own business was initially sort of a gut feeling.”

Now, however, CartStack has all kinds of data showing its high-touch service efforts are paying off: Over the past year, the company has doubled its MRR and increased conversion rates between 5-6%.

Perhaps more tellingly, 90% of the customer testimonials they’ve collected since launching the thank-you note initiative mention the quality of customer service, compared with 50% of the testimonials collected beforehand.

“It’s an easy thing to do, but a lot of people don’t do it,” Thompson said. “It’s such an easy win, to have a more personal touch and be more human and relational with your customers."

Thompson continues: "So often that personal touch is lost in tech. Because we’re little — we’re bootstrapped — we don’t necessarily have all these resources to advertise or have big flashy ways to stand out. We have to stand out in a small but sincere way.”

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Sending a thank-you note is a gesture that's well worth the time

You can exhibit sincere gratitude in a well-worded email , but there are many occasions when you should make the extra effort to mail a real note. Handwritten thank-you notes convey sincere and heartfelt gratitude in a way that email simply can’t.

And while sending personal thank-you notes for every transaction or special occasion isn’t necessarily always scaleable — and the ROI on acts of kindness can be tricky to justify in a spreadsheet — thank-you notes do keep a line of communication open between you and your customer, and they keep your business top-of-mind.

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Emily triplett lentz.

Emily is a Help Scout alum. You can find her on Twitter .

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Dear travel agents, thank you.

Dear travel agents,

Since the start of the global pandemic earlier this year, the travel industry has been turned upside down. And although we don’t know when we will get past this, we know that we can’t do it without you.

Over the course of the past month, with our global operations suspended, we have been collecting letters from travellers all over the world through our #BeTogether initiative.

Today we’d like to share the first letter that we’ve written: a genuine thank you to you, our agent partners.

Today is a day we celebrate travel agents all over the world, so we wanted to take the opportunity to express our gratitude for all the work that you do. We know that creating the best travel experiences for your clients is not always an easy job, although you make it seem so effortless.

So, thank you. Thank you for inspiring your clients to travel with a company that puts sustainability front of mind. Thank you for the adventurous souls you have introduced to our style of travel. Thank you for your dedication. For the early mornings, for the late nights, for the long calls, for the longer email chains… for the passions stirred, for the dreams created.

Thank you for working with us to change the way people see the world.

We know this is a challenging time for the entire travel industry, but please accept our sincere appreciation for your continued support, kindness, and understanding. It is difficult now, but we know that together we will get through this – stronger than ever.

We can’t wait to continue making travel dreams a reality, together. In the meantime, we are never more than a call, email, or live chat away!

From your friends at Intrepid Travel, we’re here for you.

Thank you and take care. #BeTogether

Intrepid Travel

Intrepid has been leading small group adventures for over 30 years. We’re a certified B Corp, which means we want to be the best travel company not just in the world, but for the world. To create positive change through the joy of travel. You can read our latest adventures right here.

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FoundLetters.com

Follow Up Letter Travel Agency

Thank you for giving (name of agency) the opportunity to make your travel arrangements for your recent trip to (destination)

We genuinely hope that you were pleased and satisfied with the air travel and the hotel accommodations that we arranged for you. We encourage your comments and feedback, in so far as that is the best means that we have for learning first hand if the representations of quality that are made to us are perfect.

We will look forward to hearing from you soon and hope that you will give us the opportunity to help you plan your next vacation or business trip as well. We would be obliged if you also recommend us to your friends and family.

Best Regards.

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Related Sample Letters:

• Follow Up After Requested Information Or Sample Sent Letter
• Follow Up Offer Of Additional Products Letter
• Follow Up To Phone Conversation Letter
• Follow Up To Trade Show Attendee Letter
• Follow Up After a Quote Letter

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Free Travel Agent Forms | Templates for Travel Agencies

Oh boy, oh boy, oh boy. Do we have a present for you! A treasure trove of amazing travel agent forms! Short and sweet, we have two main types of forms:

• Customizable Forms: These are online client-facing forms you can download and customize to YOUR agency (with JotForm) .
• Grab & Go Printable Forms : These forms don't need any changing. All you need to do is print them off and viola! You're ready to go.

Don't worry! We take a deep dive into each form. Better yet? We have a fabo tutorial on how to customize JotForm templates (in under a minute . . . no joke) They will declutter your desk, save you time, and help you connect with your clients in meaningful ways.

Here's what we have in our vault:

⭐️ HAR Highlights: Fast Forward to free Travel agent Forms! ⭐️

1. Disclaimers Planning & Booking Forms for Clients

• Travel Interest Survey Form (Pre Trip)
• Travel Itinerary Template Form
• Trip Details Confirmation (Post Booking)
• Vacation In Review (Post Trip)
• Disney World Planning & Booking Cheatsheet (Agent Facing)

2. Legal Forms For Your Travel Agency

• Sample Service Fee Contract
• Travel Agency Waivers and Disclosures

3. Travel Agent Inspection Checklist Forms

Site Inspection Checklist

• Cruise Ship Inspection Form

4. Video Tutorials on Downloading & Customizing Forms

Free Travel Agent Forms: Trip Planning & Booking Forms for Clients

These planning and booking forms will help you automate the process of qualifying your client, booking their trip, and getting their feedback.

These aren’t your run of the mill, boring forms. No sirree. We created all of the trip planning & booking forms using JotForm . So instead of creating these forms from scratch, you can simply copy our free form templates over to your JotForm account and make them your own, takes about 5 seconds!

A quick word on JotForm: You may be thinking, *groan*, yet another account to start?, but it's worth it. All of JotForm's features we highlight are available on their free plan! That includes electronic signatures, encrypted data, custom PDFs, and even the ability to accept payments 1 ! Zilch. Zero. Nada.

Here's a few other reasons you’ll love these travel agent forms as much as we do:

1. They’re free and easy to copy!

Did I mention they're free? Yep. But it's worth repeating. The free plan allows 5 forms (Psst: Have more than 5 forms you want to use? You can always archive forms you aren't currently using so you don't lose any data), up to 100 monthly submissions and unlimited fields for your form.

2. We’ve built in conditional logic! This helps keep the forms organized and targeted to your clients' specific answers. What’s conditional logic?

It’s when you tell the form that IF someone selects a certain answer (ex: there will be kids on the trip), THEN the form displays a question just for them (ex: what are the ages of the kids). This keeps the form short, clean and relevant to your clients!

Here's a quick example:

3. You can customize these travel agent forms to your heart’s content! You can get it all dressed up with your very own agency logo, font, brand colors, and customized messages/questions.

4. Embed in your site. These forms can be embedded on your website so your clients can fill it out directly on your site. But they're flexible, so you can send clients a direct link in an email.

1. Travel Interest Survey:

Who it’s for: Clients (especially new clients) who might not be sure of what they want in their vacation or are looking for a quote. (Psst, it's also a really good way to save time with tire-kickers too.)

What it does: Asks questions about their interests so you can find out what their expectations are. Here’s a few of the topics it covers:

• Accommodations for Travelers: This will help you anticipate any accommodations people in their group might need, whether they want to bring their dog, travel with an infant or have physical limitations.
• Logistics: Have a grasp of how many travelers, ages, and when they’re looking to go so you can pull up possible quotes faster.

Final Thoughts: If you prefer to chat over the phone with your clients for a personal touch, this travel agent form is a great way for you to document the information from your initial contact conversation to make sure you collect all the information you need to give them a proper quote.

2. Travel Itinerary Template form

Who it’s for: If your agency is currently in DIY mode, and you're not using an itinerary building platform , this resource could be just what you need! You can download below or read all about it here: HAR's Travel Itinerary Template Form

What I love most about the travel itinerary template form is that you can either adapt it to use it for your travel business, or you can send it to your clients as a resource (with your branding) if they prefer to be in charge the scheduling the day-to-day activities, side trips, and attractions.

What it does: This travel agent form helps you go the extra mile in customer service, offering an opportunity to include a daily schedule of flights, hotel stays, tours/sites, and restaurants. You can adapt it to give your clients a detailed itinerary, or to use it as a sample itinerary for particular destinations to help entice your travelers.

Final Thoughts: This form is our exception to the rule. Why? Because it's customizable, but it's not via JotForm. Why did we throw you a curveball? Because we needed to go a different route in terms of template style. (It's essentially a fancified spreadsheet. Shh, don't tell.)

Once it's filled out with all the bells and whistles of the trip, all you need to do is download it as a PDF. Want to give it a go? Download the form, and find details on how to customize it here .

2. Trip Details Confirmation:

Who It’s For: Clients that have just booked with you

What it Does: Gives travelers the chance to confirm trip details/passenger names/passport requirements yet again (can they ever look these over too carefully?!?). The form has an area for them to sign that they’ve looked over their itinerary and everything looks okay. We’ve heard horror stories about clients spending their life savings on a honeymoon only to be turned away because they didn’t know they needed a visa. Don’t let that happen to you. This travel agent form helps address that by reiterating:

• Required Travel Documents: Goes over passport requirements and links to important websites for international travel on visas, vaccinations, and traveling with children you’re not the legal guardian of.
• Confirm Travel Insurance was Offered: Cover your rear by having clients sign to say you offered them trip insurance or to remind you if you accidentally forgot.

This one is the real biggie of the bunch and includes SUPER IMPORTANT information clients need to know before they depart.

3. Vacation in Review:

Who it’s For: Clients post-travel to help process the highs and lows of their trip and share them with you.

What it Does: The Vacation in Review form is tool for clients to process the highs and lows of their trip and share them with you. The form will help you:

• Collect Testimonials and Social Media Content: Clients can easily upload photos and thoughts you can use in for social media and other marketing (there’s a checkbox asking if it’s okay to share their thoughts publicly)
• Easy Research: Get insider information and beef up your knowledge about destinations
• Getting to Know Clients Understand the travel preferences of repeat clients

Final Thoughts: This form is a great way to gather testimonials for your website.

4. Disney World Planning & Booking CheatSheet:

More Details: Our Travel Agent's Guide to HAR's Disney World Planning & Booking Cheatsheet article provides an in depth look at how to best use this cheatsheet. It even has a short video to walk you through it!

Who it's For: Disney Agents, this one's for you! In fact, even if you just dabble in Disney, this is a great resource. Can't remember off the top of your head what Susie Miller wanted as her third Fast Pass+ alternate for her trip to Animal Kingdom on Day 3? Unless you have Rain Man level skills (if you do, let's talk), you probably can't track that level of details for your entire client list.

What it Does: I like to think of our Disney World Planning and Booking Checklist as a miniature CRM for your Disney trips—a tool where that you can log important client info, reservation deadlines, and a checklist—that walks you through the steps in planning and booking a stellar Disney Vacation. It's important to note that this is not a client-facing form. It's just for you to help track the details.

Final Thoughts: Let's face it, when it comes to Disney, there are a zillion details to remember. This tool will help you walk your clients through options and put together a quote/itinerary. Psst: Looking for some tips on booking Disney? We've got a whole series on Disney booking secrets .

Free Legal Forms for Travel Agents

Okay, so your clients are (abundantly) taken care of in the forms department. Now we're turning our attentions to critical legal forms to help your agency, including a service fee contract, an IC contract, client waivers and disclaimers.

Travel Agent Fee Contract Form Template

Who it’s For: This is for agents who charge fees (service fees or consultation fees) or for those who are exploring charging a fee.

What it Does: The contract helps you be very clear about your fee structure so your clients don't get sticker shock when they book with you! It outlines what you charge for fees and when they need to pay it.

Final Thoughts: This contract is thorough, and like other JotForm forms, you can modify the conditional logic to tailor it to the needs of your agency.

Travel Agency Disclosures and Waivers

More Details: Check out our Travel Waivers: Protect Your Travel Agency article to learn more about protecting your agency with waivers.

Who it’s For: The waivers are adaptable, so they can work for any type of travel business who is booking travel on behalf of clients.

What it Does: These travel waivers are the first line of defense. They are short disclaimers that you can include in email or contractual correspondence when you're quoting trips, or confirming trip details to make sure you're on the same page as your client.

The article linked above will walk you through what points your email waivers and disclaimers should cover. It ensures that you and your clients are on the same page when it comes to pricing (e.g. quoted price is subject to change), travel insurance, trip details, and all the goodies they need to know (like visas and passports) before they pack up and go.

Final Thoughts: While these waivers and disclaimers may not necessarily provide iron-clad protection in the court of law, they ensure that you're communicating very clearly with your client and assist you in fulfilling your duty of care as a travel agent.

Travel Agency Site Inspection Forms & Checklists

In addition to client forms, we also have a few checklists made with travel professionals in mind. Do you want your inspections to feel as breezy as you make it look on social media, these inspection checklists are for you. With the help of expert advisors HAR cooked up two different inspection forms—one for site inspections and another specifically for cruises.

They're thorough and brief (1-3 pages) to make them portable . . . because seriously, who wants to juggle a books-worth of papers when you're already juggling your phone, your purse, and tote bag full of flyers while you're on an inspection?

Here's what we've got for our final installment:

Who it’s For: Book hotels? Resorts? All-inclusive? Do you want help qualifying these properties and a tool to help you remember all your brilliant insights while you were there? This checklist is for you regardless of how much experience you have selling travel. (If you're looking for a cruise inspection, keep reading because we have one below👇🏼)

What it Does: This is a free travel agent form, written with travel agents at the front of our minds, focusing on the details you need to effectively qualify suppliers for your business. It's simple: You print out our painstakingly detailed one-page site inspection form and bring it with you on your FAM, site inspection, or on personal trip (I mean, if you absolutely must combine work and play) . Paperless? We've got you. You can also fill out this checklist on your phone/tablet during your inspection.

Final Thoughts: Our site inspection forms are customizable. We think we've covered most of the bases, but if there's anything you'd like to see added, we'd love to hear your feedback at [email protected] or in the comments down yonder.

Cruise Inspection Checklist

Who it’s For: Not all cruises are created equal. This form is a 5-point checklist—port, lodging, dining, layout, and atmosphere (vibe). The form takes a deep dive into each category to make sure you're putting your clients on the right ship!

What it Does: This form is easy peasy. All you need to do is download it, print it out and bring it along to your next ship inspection. Since it's not a form to share with your clients, there's no need to customize it (but hey, you can if you want! We're not the boss of you!). Better yet, if you're 100% paperless, you can also fill out this checklist on your phone/tablet during your inspection. Check out our video preview below of the worksheet in Steph's Friday 15 !

Final Thoughts: Seriously, check out the entire Cruise Ship Inspection article . It chats on tips on how to make the most of a cruise ship inspection and is especially good for newbies. (You won't feel like a newbie after you read the article, even if it's your first time.)

Video Tutorials on How to Customize Forms

If you made it this far, that probably means you are ready to decorate your spiffy website by customizing your forms. We used JotForm to make all the electronic forms.

New to JotForm? No worries. Here's a brief tutorial to show you how to copy our templates and to quickly customize them to you!

How to Copy HAR's JotForm Forms & Customize to Your Agency

We whipped up a quick video, but if that's not your style, here are the 5 things you need to customize on HAR's JotForm templates for your business:

• Logo: Replace with your own or remove altogether
• All text in bracket [ ]: We bracketed things that need to be customized to you (like your agency name)
• Emails: Take a look at the notification and/or autoresponder emails. You'll need to add your email/name and maybe some less template-y text.
• Thank you page: Add your logo or some thank you text specific to your agency.
• PDF download: This one is only for our Service/Consultation Fee Contract form . Be sure to add and customize contract PDF to be sent to your clients.

If you'd like to see how to change all these things, check out our video below!

Download & Customize Itinerary Template form on Google Sheets

Most of the forms in this article were created with JotForm but our Travel Itinerary Template needed a little something extra. Using Google Sheets, this video shows you how to download and customize HAR's travel itinerary template form.

We'd love to hear how you're updating these forms! Drop us a line in the comment below!

Thanks to the travel professionals, Bonnie Lee, Amy Burbank, and Dixie Cote who consulted with us and helping us make these forms even more relevant to travel agents!

Want to share, repurpose, reuse, or translate our content? Get information here about how to do that, we’re under a creative commons license.

• JotForm doesn't charge any transaction fees but you do still have to pay any fees that go along with your chosen payment processor ↩

About the Author

Steph grew up in the travel industry, helping on and off with her mom's homebased travel agency. She has worked with thousands of agents in her role as a former host agency director before leaving in 2012 to start HAR. She's insatiably curious, loves her pups Fennec and Orion, and -- in case you haven't noticed -- is pretty quirky and free-spirited.

If you’re looking for Steph, she leaves a trace where ever she goes! You can find her on Facebook, Instagram, LinkedIn (her fav) and Pinterest as 'iamstephly'. 🙂 You can also catch her on her Substack, Bumblin' Around, where she writes on things outside the world of HAR.

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“We want to thank those special superheroes who work behind the scenes”

Post date: May 1 2024

Date: May 1 2024

By: Kathryn Folliott

TORONTO — No matter how many Travel Agent Day celebrations go by, the need to thank travel advisors for all their hard work and dedication is ever-present.

That’s especially true this year as travel agencies continue to rise to the challenge of still-strong booking levels while dealing with labour shortages.

For some travel agents – and for many, many agency owners and managers – it’s a situation that’s made long days a near-constant.

Meanwhile travel demand continues to keep the phones ringing. That’s a good thing, and though the workload is sizable, Canada’s travel agents are proving again and again that they’re up to the task.

Jamie Milton, co-owner of Uniglobe Carefree Travel, knows all about it. And that’s why she’s letting the travel advisors at her Saskatoon, SK agency know just how important they are, as the industry marks Travel Agent Day 2024.

“On Travel Agent Day, we want to take a moment to thank those special superheroes who work behind the scenes every day, solving problems and ensuring that the wheels of all the trips keep turning, uninterrupted and bump-free!” Milton tells Travelweek.

She adds: “The work that they do often goes unnoticed … and so on Travel Agent Day, more than ever, we want to ensure that our travel advisors are recognized and thanked with an abundance of gratitude for all they do. We want them to know their hard work is seen, appreciated and recognized and that they are valued.”

It was at Uniglobe Carefree Travel – and thanks to travel advisor Colleen Lorenzen – that Travel Agent Day got its start back in 2011. On the first Wednesday of every May, Travel Agent Day is when travel agencies recognize their hard-working team of agents, and encourage other agency managers and owners, and suppliers, to do the same.

Milton sees first-hand the toll that travel’s labour shortage is taking on retailers. Thankfully there’s good news too, as her agency has recently had success with onboarding new recruits.

“I think what our industry is missing is younger, new agents coming into the industry and I think that’s something we, as a whole, need to continue to promote and work on,” says Milton. “When Uniglobe Carefree has been able to hire younger recruits who have taken some travel courses, they do very well and are very eager to learn.”

Like other experienced travel sellers, Milton has concerns about what will happen if the labour shortage isn’t rectified. “We continue to see agents age out or retire from the industry and there aren’t enough new people coming up to replace them. We feel the labour shortage now, but I fear that if we don’t invest in attracting new people to the industry, this will continue to get worse.”

RECORD SALES & TRAVEL TRENDS

Milton’s own experience with the travel boom includes a sense of relief that demand for trips is starting to plateau. “2023 was the year we finally saw travel return to some semblance of normal,” Milton tells Travelweek.

At an agency level, 2023 started off “a bit chaotic” with the full cancellation of Sunwing’s program from Saskatchewan, as well as several significant weather disruptions that underscored the lack of slack in the airline schedules, she says. “This really brought to light that although demand was back to normal levels, the travel ecosystem was not yet ready to handle normal levels. This allowed travel advisors to really showcase their worth to consumers and drive agency bookings over supplier direct bookings and we were well positioned to take advantage of this. In the end, despite the cancellations and disruption at the start, our sales were up almost 50% in 2023 compared to 2022!”

Milton adds that so far in 2024, in the first quarter, her agency’s sales are 50% higher than the first quarter of 2023. “We continue to see a very high volume of leisure bookings and a return of corporate bookings and inquiries to a wide array of destinations.”

Three trends that Milton is watching include once-in-a-lifetime travel experiences, destination weddings and other big group trips, and weekend getaways.

“There is still a big emphasis on getting those ‘bucket list’ trips under your belt,” she says. “Consumers still have that feeling of urgency to get those big trips in while they are able to do so. Many clients are taking 2-3 big bucket list trips per year.”

Like many in the industry, Milton says she’s also seeing a big uptick in longer cruises, luxury cruises and world cruises.

“There has also been a big return to destination weddings and larger groups of friends and families travelling together, as well as corporate conferences and incentive groups,” she notes. “Lastly, we are seeing a lot of growth in the good value weekend getaways. This may be a result of everyone being busier again with work and activities, but may also be a response to some economic constraints. There are lots of clients booking for Nashville, Las Vegas, Niagara Falls, and so on, for 3-5 day getaways.”

Travelweek asked Milton what she wants most for her team of travel advisors this Travel Agent Day, when it comes to recognition from the agency’s supplier partners. “More than anything, recognition and personal words of thanks go a long way. We love having our suppliers and our clients stop by, call, email or leave reviews with messages of appreciation and thanks.”

The team at Uniglobe Carefree Travel in Saskatoon at Christmas 2023

This story appears in the May 1, 2024 issue of Travelweek; click here.

Tags: Lead Story, Travel Agent Day

Kathryn is Editor at Travelweek and has worked for the company since 1995. She has travelled to more than 50 countries and counts Hong Kong, Jerusalem, the Swiss Alps and the Galapagos Islands among her favourite destinations.

Thank You Message For Travel Agent

Here are compilation of Thank You Message For Travel Agent Quotes specially made for you.

• Thank you for being so patient and helpful with me. I really appreciate all of your advice and thank you for being a good travel agent.
• Thank you for your help in booking this trip. I am very excited to be going there and cannot wait to enjoy the sights, tastes and sounds of Italy.
• Thank you for all your help with our trip. We had a great time and are already planning the next one. Thank you again, and have a wonderful New Year.
• Thank you for your help with this vacation. It made a great experience memorable and I appreciate all the work you put in to help me.
• Thank you for helping me with my trip and taking the time to explain everything so I understand it. It really makes a big difference when someone who is professional and understands your needs can guide you through the process and do it with a smile.
• Thank you for all your help, we are very excited to go on this trip. I would like to thank you for the time and energy it took to make all the arrangements. I really appreciate all the effort that was put in, right down to the details we didn’t even think about like a jacket. Thanks again.
• I just wanted to say a big thank you for your help and the amazing service you provided throughout my holiday. I couldn’t have done it without you.
• It was great working with you. I really appreciate all the help and attention you gave me during my trip. Your professionalism and experience have been a great asset in planning my trip.
• Thank you for all your help with booking our trip. We have never been anywhere like Bali before, and it’s sure been a great experience! We’re going to miss the beaches, food and friendly people so much.
• Dear Sonia, Thank you so much for planning my trip to Thailand. You did a fantastic job! You made sure all my reservations were in order and that I had everything I needed. The accommodations were great and the tours were fun too. You definitely know how to take care of your clients, and I hope to see you again soon. Thanks again.
• Thank you for all your help planning our vacation. Once we got to the airport and to our destination, it was as if you had been there all along. The hotel and restaurants were great, and everything went flawlessly. I’ll make sure to tell my friends about how great of a job you did.
• Thank you for all your help in planning this trip. You were such a great help, and I really appreciate all the effort you put into helping us to get the best possible deal.
• Thank you for making my trip to France such a memorable experience. The accommodations were amazing, the sights and sounds were beautiful, and the food was exquisite. I enjoyed every part of this wonderful vacation.
• Traveling is one of the best ways to gain knowledge and experience, and I’ve been lucky enough to have several great experiences thanks to you.
• Dear travel agent, I want to thank you for all the work you have done for me. You have been absolutely helpful and your help was key to making this vacation happen! You definitely deserve a bonus or raise.
• Thank you for everything you have done to make this trip a great experience. It was truly a pleasure working with you on our itinerary and I look forward to doing so again in the future.
• Thank you for being an awesome travel agent. You made our trip so special, So glad we found you.
• Thank you for providing me with excellent customer service and for making my trip a memorable experience by offering me the best deals!  This is my favorite travel agent because of their good service.
• Thank you for all the hard work you put into making this trip happen. The hotel was lovely and we loved our time exploring the local sights. We will definitely recommend your services to others.
• Thank you so much for all the work you have done on my trip. I had an amazing time and I think it’s safe to say that your hard work is what made this possible. I really appreciate the time and effort you put into organizing everything.
• Dear [Agent Name], Thank you so much for all your help! We had such a great time on our trip. I really appreciate all the work you put in to make it so easy for me. You made it possible for me to have an amazing vacation. Thanks again and I look forward to booking another trip with you soon. All my best, [YOUR NAME]
• Thank you for your hard work and dedication to our travel plans. It was a pleasure working with you and we look forward to continuing to plan our family trips with you in the future.
• I just wanted to take a moment to thank you for all your wonderful help with planning our trip. It was such a pleasure working with you. I can really tell that you love what you do and that made it so easy and exciting. I’m so grateful we found you to plan our dream vacation and will use your services again in the future.
• Many thanks to you and your team for making this trip such a wonderful experience. We are so glad our family chose your company to handle such an important vacation.
• Because of your knowledge, guidance, and companionship, the planning of the trip has been a great success. I have recommended you to friends who will be traveling in the near future and look forward to doing business with you again.
• Thank you for helping me plan my trip! I appreciate your hard work and will continue to recommend you to my family and friends. Thank you for making this such a smooth process.
• Traveling is not easy and you’ve made everything so easy for me to do.I would like to thank you for all the help.
• I want to thank you for all your help in booking my trip. Everything was fantastic! I look forward to working with you again soon.
• Thank you so much for your great help in arranging our trip. We couldn’t have had such a wonderful time without your expertise.
• It’s hard to find the right words to express our gratitude for everything you did to make our trip memorable. We had a wonderful time. Thank you so much.
• One of the most satisfying feelings is to know that you have helped someone with their trip. I feel so lucky to have traveled with you and look forward to another great adventure together.
• Thanks for everything! You’ve been a fantastic travel agent, so knowledgeable, easy to deal with and thoughtful. Thanks for the help in planning all of our trips – you’ve made it so much fun and we have loved every minute.
• Thank you for your recommendations and help in planning my trips. I have traveled to many beautiful cities and countries thanks to you.
•  Thanks for all your efforts and guidance through this process. I enjoyed working with you in a knowledgeable and friendly manner, and hope you’ll have some recommendations for a great restaurant in Sydney when we move there.
• Thank you for your help in arranging our trip. Your high level of professionalism and attention to detail was very much appreciated. You can be sure that we will be recommending your services to friends and family alike.
• Thank-you for helping me make my trip such a success! I am truly grateful for all the time and effort you put into arranging this trip for me. Please accept my gratitude for providing such excellent service.
• Thanks so much for all your great help arranging my trip. It was a wonderful experience and I loved every minute of it.
• Thank you for your excellent service, we had a great experience with your company. Looking forward to our next holiday.
• Thank you for helping us plan our trip. We are very excited to visit this beautiful place. We really appreciate your help.
• Thank you so much for recommending such a lovely place to stay. We enjoyed every part of our trip, and I want you to know how much I appreciate your excellent service.
• I am eternally grateful to you for making our trip amazing. You are a superstar, and I can’t thank you enough. I look forward to working with you again in the future.
• I cannot thank you enough for all the work that you put in to make our trip amazing. It was everything I could have hoped for and more. Thank you.
• Thank you again for your prompt and professional service. We appreciate the attention and professional handling of our travel arrangements. We look forward to working with you in the future.
• I just wanted to say thank you for all your help. Thanks for answering all my questions, and for setting up such a seamless trip. I had an amazing time and will definitely be booking again in the future.
• Thank you so much for all your help in arranging our trip. We had a great time, and I appreciate the thought you put into making our trip a smooth one.
• Thank you so much for helping me plan my trip to Italy. You were incredibly informative and easy to communicate with. I really appreciate the advice and help you gave me.
• I just wanted to say thank you for helping me plan my trip. I had a great time and was able to relax because of all the planning you put into it. It was exactly what I needed.
• We just wanted to thank you for your assistance with our travel plans. We are so happy that we chose you, It has been a pleasure working with you. Please let us know if there is anything else we can do for you.
• We wanted to send you a quick message thanking you for helping us plan our trip! We had an amazing time and were so impressed with every detail. Thank you so much.
•  Thank you for being so helpful and patient during the planning of my trip. I appreciate how you were able to answer all my questions, promptly and thoroughly. Your suggestions were wonderful, especially the ones regarding vacationing with children. I also appreciated your personal recommendations for restaurants and events around town! I had a great time.
• I would like to thank the travel agent who helped me book my trip and get everything in order. I appreciate all of their hard work and expertise. I’m really looking forward to traveling, and have no doubt it will be an exciting experience thanks to their guidance.
• Thank you for handling my travel needs . You have also given me valuable advice and have helped me to plan a trip within my budget. Thank you so much for your time, effort and recommendations.
• I want to say a huge thank you for all of your help with my travel plans. Your advice and suggestions were spot-on, and I had an excellent trip. Just seeing the sunset from the top of Mt. Kilimanjaro was worth it all! It was such a wonderful experience being there with you, and I can’t thank you enough for helping me plan it all out.
• Hi! I’m so glad you were able to accommodate me for my trip. I’m looking forward to seeing what you have planned for me. Thank you again for all your help, I appreciate it.
• Thank you for helping me have the most amazing trip to New York City, I enjoyed every bit of it and will definitely be back.
• Thank You for all your efforts in helping me organize this trip. You were a big help and made it easy for me. I am grateful to have you as my travel agent.

Also See: Thank You Note For A Family Trip Quotes

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What Is a Buyer’s Agent? A Trusted Guide Who’ll Help You Find a Home

Ready to house hunt? It’s a jungle out there: Prepare for a flurry of paperwork, stampedes of buyers competing for the same digs, and other challenges, before you get your hands on those house keys.

We won’t lie: The process can be complex and stressful—especially if you are a first-time buyer. Having a real estate pro by your side can make all the difference.

You might have heard of buyer’s agents, selling agents, listing agents, and so on. You’re a buyer, so what is a buyer’s agent?

True to their name, buyer’s agents help real estate buyers navigate the real estate market; they can also save you tons of time and money on the road to your new home.

Read on to learn how a real estate buyer’s agent can help, and how to find the right one for you.

Buyer’s agent vs. Realtor: Benefits of using a buyer’s agent when buying real estate

“A buyer’s agent will guide you through the home-buying transaction and be at your disposal for any questions or concerns,” says  Shane Wilcox , a Realtor® with Partners Trust. Here are some of the things a buyer’s agent can do:

• Find the right property. After determining what the clients are looking for and what they can afford, the agent will schedule appointments to tour homes that fit the bill. The agent can also explain the ins and outs of various properties and neighborhoods, to help buyers decide which home is right for them, by explaining the pros and cons of various options.
• Negotiate the offer. The buyer’s agent will advise clients on an appropriate price to offer and present it to the seller’s agent. “Then they will negotiate on your behalf and write up the contracts for you,” says  Matt Laricy , a Realtor with Americorp Real Estate in Chicago. This is where the agent’s experience in negotiating deals can save you money and help you avoid pitfalls like a fixer-upper that’s more trouble than it’s worth.
• Recommend other professionals. A buyer’s agent should also be able to refer you to reliable mortgage brokers, real estate attorneys, home inspectors, movers, and other real estate professionals. This can also help expedite each step of the process and move you to a successful real estate sale all the faster.
• Help overcome setbacks.  If the home inspector’s report or appraisal brings new issues to light, a buyer’s agent can advise you on how to proceed with the transaction, and then act as a buffer between you and the sellers or their broker. If negotiations become heated or hostile, it’s extremely helpful to have an experienced professional keeping calm and offering productive solutions.

Buyer’s agent vs. listing agent: What’s the difference?

Buyer’s agents are legally bound to help buyers, whereas listing agents—the real estate agent representing the home listing—have a fiduciary duty to the home seller.

“That’s why it’s in your best interest as a buyer to get an agent who is there to represent you,” explains Alex Cortez , a Realtor with Wailea Village Properties in Kihei, HI.

“Think about it this way: If you were getting sued, would you hire the same attorney as the person suing you? Of course not. You need someone who will diligently fight for your interests and rights.”

Let’s say, for instance, you walked up to the listing agent at an open house. You might gush about how you love the home and want to buy it, but add that you will need to move soon—because you’re expecting your second child and need to decorate the nursery, pronto, or because the lease on your rental is up in a couple of months.

A seller’s agent could then use this information against you by informing the sellers that your clock is ticking, so they shouldn’t budge too much on their asking price—if at all.

Yet make this same confession to the buyer’s agent you’re working with, and it’s all fine—this professional would know to keep this info private from sellers (and their agents), so it can’t be used against you.

Some states, recognizing this problem, required a disclosure of dual agency when a broker represents both sides of a real estate transaction.

However, you may still not be comfortable after signing an agreement saying you know someone is a double agent. You might want to hire an agent who is not representing the owner, and who is looking out for your best interests.

How to find a buyer’s agent

A good buyer’s agent can ease your way to homeownership—and a bad one can result in a bumpy ride.

You should not just take the first buyer’s agent you meet (as two-thirds of home buyers do), or blindly accept the recommendation of a friend (more than half do this). Instead, it’s best to interview at least three agents and ask them a few questions, including the following:

• What neighborhoods do you specialize in? Real estate requires local expertise, so you should find an agent who’s extremely familiar with the areas you’re interested in.
• What’s your schedule and availability? Part-time real estate agents who are committed can do a fine job, but if the house of your dreams pops up or you encounter last-minute closing snafus, you want an agent who will be readily reachable.
• How long have you been a real estate agent? You ideally want someone with a couple of years of experience, and a proven track record of selling homes.

To find real estate agents in your area, head to realtor.com/realestateagents , where you can also read online reviews provided by past clients and learn more.

The agent/buyer contract

Once you agree to work with someone, you will have to sign a contract called an “exclusive buyer agency agreement,” outlining the agent’s services and compensation (more on that next).

This contract also means that this person will be your sole representative and that you won’t work with other buyer’s agents.

Who covers the buyer’s agent commission

Home buyers don’t need to worry about the expense of hiring a buyer’s agent. Why? Because the seller pays the commission for both the seller’s and buyer’s agents.

Liz Alterman is a writer who's covered a variety of subjects, ranging from personal finance issues for CNBC.com to career advice for The Muse. She is also the author of a young adult thriller, "He'll Be Waiting." Follow her on Twitter @LizAlterman.

Twitter Follow @LizAlterman

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We are your vacation planner. We assists clients in finding your ideal destinations, we will match you with suitable vacation spots and activities to enhance your travel experience. We are here for any accommodations such as cruises, vacations, resorts, hotels, airfare, rental cars, events, amusement parks and more! We go above and beyond to create you and your family memories that will last a lifetime. Whether it is a romantic weekend getaway, an entire family resort stay, a wedding and honeymoon or just a car rental or airfare. Let us take the stress off of your planning. We believe that every part of a vacation should be laid back, including the planning. We will get you the best rate possible. Contact us today to create your memorable escape. …

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