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We are Travel Store advisors and we love to travel. Chances are, if you have questions about any destination in the world, we've been there and have all kinds of tips, advice, and access to information and services you need to get there. Get to Know The Travel Store Team

Sheri atkinson.

Travel Advisor

Located in Charlottetown, PEI

We pride ourselves that our head office is on PEI and we are here for our neighbours and fellow Islanders to work with them to see all their travel dreams and needs to fruition.

Always know where you passport is, when it is expiring, and keep it up to date. You never want to be caught without your passport when your dream trip is ready for you.

I have never met a destination that I didn't love! As far as all-inclusive destination, I would have to say that Jamaica pulls a little more on my heartstrings. From the music, the food, fabulous beaches, culture, people, adventure experiences and let's not forget those gorgeous new and amazing properties Jamaica has it all for couples, friends and families!

Groups, groups, and more groups! From destination weddings, graduation celebrations, friends gathering together, incentive groups, I love all groups!

Those special once in a lifetime trips; like a beautiful destination wedding, that first family trip with excited children on their first plane ride, the young adults branching out on their own sending them in to the world to explore. Seeing a first is very special.

I love helping and working with people to create memories and experiences they will never forget.

Jackie Arsenault

Located in Summerside, PEI

Service and Knowledge.

Mexico. It has so much to offer everyone.

All-Inclusive south and Disney.

When clients tell me they had a dream vacation.

Christine Garnhum

Corporate Travel Advisor

The Travel Store has a variety of expertise. Each agent brings knowledge and we are a great team, always willing to help each other.

Save a photo album on your phone in photos, and have a print shot of your passport, drivers license, Health card, immunizations, etc.

Florida, the Caribbean, and have cruised a few times; future plans are to explore some of Europe!

Corporate Travel.

I recently booked an elopement in Santorini with GoWay travel. The clients had an amazing time.

Building relationships with clients over time getting to know their travel preferences, and quickly learning their needs.

Danny MacGuigan

Familiarity.

Take your time, go direct if possible. If not always go with the longer connection.

For South options, Cancun/Mayan due to the amount of options and rates for families. River cruises would be next, mainly due to customer satisfaction.

I like to think after so many years I am comfortable with pretty much anywhere.

Cruises to Antarctica. Trans-Siberian rail trip from Moscow to Vladivostok (hopefully that will again be an option someday).

I have always had great co-workers.

Olena Poltoratska

We are the best team, and we complement each other well.

To respect the traditions and values of the country where you are going.

My top destinations are Maldives, Greece, Montenegro,Turkey, Egypt, and Jordan.

I have travelled a lot as a travel advisor, participating in more than 80 familiarization trips around the world. I understand what to offer clients and what to advise them on because my knowledge is from my own experience.

I think of these trips based on the most interesting itineraries and those which brought a lot of changes to the client's life. The most memorable was a month-long trip with sophisticated demands for accommodations and a big excursion program in every place, starting in Vienna ( Austria), visiting San Francisco, Las Vegas, French Polynesia, Singapore, and Bali.

To see happiness in the eyes of our travellers and hear how their trip inspired them.

Sonaz Jalali

We have reliable sources of information on must-see places and ones to avoid and based on that, we can assist our customers.

Always make copies of important documents and keep them with yourself.

Prague, Czech Republic. There are lots of things to do in the capital, but in my opinion, Prague just has so many things to offer, it is impossible to ever get bored in this city.

All-inclusive south destinations and tours in Europe.

An all-inclusive trip to Dominican Republic for a wedding anniversary.

Having customers come back from their trips with a big smile on their face and positive reviews about a destination.

Sharon Larter

Experienced staff and friendly service.

Use a travel agent and get insurance for your trip.

Grindelwald, Switzerland.

All-inclusive Southern destinations.

Meeting people and helping to make their dreams a reality.

Cicely Bethell

Personalized service tailored to your needs. With our extensive knowledge and experience, we ensure every aspect of your trip is carefully curated to exceed your expectations.

Invest in travel insurance.

Orlando for family trips and Las Vegas for couple getaways. Orlando offers fantastic family-friendly attractions, while Las Vegas boasts endless entertainment options and lots of things to do as a couple.

I specialize in all-inclusive vacations to southern destinations and the United States. I provide expert advice and personalized service for unforgettable travel experiences.

A long stay in Spain where the client got to explore off the beaten path and immerse themselves in the local culture, and a trip to Costa Rica that had many moving parts so it was great to see it come together.

It's fulfilling to know that I've contributed to creating lifelong memories and meaningful experiences for my clients.

Teresa Gogan

Located in Amherst, NS

Use a travel agent.

Cruising, because I love everything about being on a floating hotel. Unpacking once and seeing multiple destinations. The food, the entertainment and the staff.

My service.

River cruises, African safaris, family reunions and graduating high school students groups. Making memories they won't forget to keep!

The love I receive from my clients.

Linda Furze

Located in Halifax, NS

Africa. I recently went on a safari for 14 nights in Tanzania, then 5 nights at a resort on Mnemba Island off the coast of Zanzibar.

Vacation packages to the Caribbean and Europe.

Taking care of my clients. It means so much for my clients to enjoy their vacation as I respect the money they are spending and their vacation time.

Dale Turcotte

Located in Moncton, NB

Excellent service by all advisors in the company. Very knowledgeable and well-travelled.

Always do a bit of research on your own to supplement what we discuss about a destination.

Exotic Vacations.

Custom tailored vacations in Australia & Asia.

Helping customers have trips of a lifetime.

Jennifer Gould

A passion for customer service and desire to explore. Although new in this industry, I'm your person to plan an A to Z dream trip.

A leading expert on the topic of travel to Britain.

Planning the details for clients, and hearing all about their experiences when I send them on vacation.

Jennifer Moss

We work diligently to continually upgrade our knowledge. I have achieved my Certified Travel Consultant designation with the highest marks in Canada.

Britain, Iceland, Australia, Costa Rica, Italy, Mexico, Cuba, the Dominican Republic and has cruised the Western Caribbean, the Eastern Mediterranean and the Moselle and Rhine rivers.

Lani McCormack

Office Manager & Bookkeeper

Friendly and knowledgeable staff excited to find the best destinations for you. Travel agents love to travel so they can recommend places to go, plus what to see and do there.

Slow down and enjoy your trip. Takes lots of pictures, keep an open mind, have an extra copy of your passport, have good footwear, and most importantly have fun!

New York City! There is just so much to see and do there. Lots of great restaurants, so manys to see, shopping, and just walking around and looking at everything.

Planning a trip with your client and waiting to hear all about it when they come back.

RN, Travel Clinic

I work in the Travel Clinic giving immunizations and providing travel consultations. People should use our service to make sure they have the most up-to-date and accurate travel information so their trip is safe, healthy and fun.

Book early so you have lots of time to make sure you are protected before it's time to go.

European destinations and anywhere warm.

Paulette Soloman

President & Owner

We are committed to getting to know you; to use our knowledge and connections to find you the perfect vacation that will bring relaxation and happy memories.

Get to know what a travel advisor can do for you. You might be surprised at what we can plan or offer.

Switzerland. It offers active adventure, fresh air, diverse landscapes so different from home, amazing food, wonderful history, friendly people, and is so organized and efficient.

Recently, a family trip to Costa Rica went over well with lots of adventure for an active family, but plenty of relax time as well. Canyoning, jungle hikes, surf lessons...there was never a dull moment.

A Christmas Markets River Cruise on the Rhine is another one that stands out. We added a week of hiking and touring pre-cruise in Switzerland, which made for a nice balance of activity and luxurious relaxation.

Hearing from clients who tell us about their trips!

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Luxury Travel Concierge

Exclusive concierge, luxury management, and lifestyle services for the ultimate PEI vacation

Our professional concierge travel services removes the headache of travel planning while maintaining your privacy

Your life is busy, and you need a vacation. So you start to plan one. You invest a lot of time and energy into creating what you think will be the perfect holiday. So much so that you arrive to your holiday destination spot burnt out and frazzled. It takes you days to actually unwind, and even though you’re now “on vacation time,” you still find yourself planning things.

People come to Prince Edward Island to unwind, and we are experts in helping them do so. It is our mission to ensure that you have.

A few of our personalized guest services: VIP, private charters, airport and car service, personal shopping, arranging lifestyle services, facilitating exclusive experiences, and luxury managent.

Your time is valuable, especially when you’re travelling. Whether you are here for business or pleasure, let us take care of your needs, so you can focus on the reason you’re here

Experience PEI with ease and comfort, and leave the details to us.

We are looking to plan a trip to New Brunswick and PEI in August and are looking for a local travel agent to help us.

7 replies to this topic

New Brunswick and PEI are pretty easy to navigate, what assistance are you seeking from an agent?

We are looking for help in planning the most efficient itinerary for our preferences and help with some information tat we can't get online.

I'm not sure you'll necessarily get an "efficient" itinerary using a travel agent. They have sales quotas to meet; you'll get an itinerary based on the attractions and accommodations that pay them commissions, and based on the most popular, touristy things. If that's your jam, then great, but if you want something more individualized, you need to either plan it for yourself or else hire an agent who does bespoke travel planning.

If you were to provide a few details, like the amount of time, interests, culinary interests, a rough budget, you may get some good feedback here

Hi ronib733;

The TA forums can be a wealth of information. What kind of information are you looking for?

Best Regards

You received a wealth of good information on your other thread from responders. There are also some good ongoing threads in this PEI forum, as well as Trip reports that could help with your planning.

https://www.tripadvisor.ca/ShowTopic-g155022-i619-k14694662-An_itinerary_for_PEI-Prince_Edward_Island.html#120184119

Perhaps if you could expand a bit more on what you need folks here can assist. You should also check out the New Brunswick forum for ongoing threads - lots of info there as well. You can make your query as long as you want and with as much info as you can provide. The more detail you give, the more help you'll get.

Here is a link to the PEI Tourism site that has different "itineries for touring PEI). Hope this helps.

https://www.tourismpei.com/trip-ideas/itineraries?gad_source=1&gclid=EAIaIQobChMIv-nJ_JXqhAMVPFRHAR1HrgTjEAAYASABEgIyPPD_BwE

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P.E.I. travel agents say many factors behind rising demand for their services

'i've been in this for 40 years and it's the busiest i've ever been,' says one agent.

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Travel agents on Prince Edward Island say they're seeing a growing demand for their services due to factors affecting the travel industry dating back to when the COVID-19 pandemic began in 2020.

George Stewart, owner of Travels by George, said the increase in his business has him receiving at least 10 referrals a week, on top of clients who already have him as their agent.

"I've been in this for 40 years and it's the busiest I've ever been," he said. "That kind of gives you a little bit of an idea of how many people are looking for an agent."

From the resurgence of travel due to loosened public health measures, to flight disruptions , missing baggage and labour shortages — all have continued to push travellers toward travel advisors who can troubleshoot their issues.

On P.E.I., the sheer volume of people booking getaways during the two weeks of  the upcoming Canada Games is adding pressure in a traditionally slow season of travel.

And with tourism expected to kick into high gear once again this summer , some travel agents are anticipating this year to be even busier than 2022.

More than one reason

Stewart said he first saw the influx of new people wanting an agent's services when the spread of COVID-19 began to affect air travel. Some passengers with no agent sought his help when they couldn't reach either the airline or the third-party platform they had booked with, once flights started being cancelled.

"That's basically what an agent does," he said. "They're basically your ombudsman, they're [the] in-between person that deals with the airline or, you know, your hotel, car rentals, et cetera." 

Pauline Solomon, owner of The Travel Store in Charlottetown, agrees that widespread stories of negative travel experiences in recent months, including social media posts about long-delayed or lost luggage, may be pushing people to book with agents instead.

But she also points to the Canada Games, with people calling her agency from as early as March break last year to book trips during the two-week break that starts when the P.E.I.-hosted event begins Feb. 18.

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She also said travellers whose plans were disrupted during the early days of the pandemic are now cashing in their travel credits. That is in addition to the people who have saved and waited until recently to splurge on dream trips this year.

Anyone working in travel at whatever level, or in whatever job, knows that there's a shortage of staff, shortage of human resources right now. — Pauline Solomon, owner of The Travel Store

Solomon said travel advisors have the advantage of support lines not available to the general public, and can immediately pass on alerts about flight disruptions — often while passengers are still in the air on the first leg of their trip.

"If something goes wrong, if changes have to be made, that kind of thing, we can often leverage our access or our relationships with some of the representatives of the tour companies," said Solomon.

She said travellers can also save time, since part of an agent's job is to wait on hold with airlines — sometimes for hours — on behalf of their clients.

But Solomon said a severe labour shortage across the country remains a challenge.

"Anyone working in travel at whatever level, or in whatever job, knows that there's a shortage of staff, shortage of human resources right now," she said.

• 'Come back again': Tourism operators hope to woo Canada Games visitors
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Solomon said experienced employees at her agency have been training new hires since last summer to deal with the anticipated travel demand.

"This being their first really big winter is, in itself, a real eye-opener and a real learning experience," she said. 

"I think if they get through this year, they'll be well set."

With files from Angela Walker

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Travel agencies in Prince Edward Island - Reviews, Open Hours, Phone Numbers

• Travel agency
• Prince Edward Island

Find the best local Travel agency in Prince Edward Island. Discover Travel agencies customer reviews and contact details, including opening hours, address and phone numbers.

Browse Prince Edward Island Travel agencies by cities and towns

• Summerside (10)
• Borden-Carleton (1)
• Charlottetown (31)
• Montague (1)
• Stratford (1)
• Alberton (1)
• Hunter River (2)
• Kensington (4)
• New Glasgow (1)

Top Rated Travel agencies in Prince Edward Island

Travel agency in Charlottetown

670 University Avenue, Charlottetown, PE C1E 1H6

(902) 566-2000

161 Maypoint Road, Charlottetown, PE C1E 1X6

(902) 566-3501

430 Queen Street, Charlottetown, PE C1A 4E8

(800) 969-2822

Travel agency in Summerside

200 Prince Edward Island 1 Alt, Summerside, PE C1N 5N7

(902) 888-8364

329 Lefurgey Avenue, Summerside, PE C1N 2M2

(902) 786-1416

80 Buchanan Drive, Charlottetown, PE C1E 1J7

(902) 628-1567