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Does Expedia Have 24-Hour Customer Service? Everything You Need to Know

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Traveling can be an incredibly exciting experience, but it can also be stressful when things don’t go according to plan. That’s where customer service comes in, and when it comes to booking travel, you want to make sure the company you choose has reliable and efficient customer service. Expedia is one of the largest online travel agencies in the world, but does it have 24-hour customer service? In this blog post, we’ll explore the ins and outs of Expedia’s customer service, including whether or not they offer 24-hour support, how to contact them, and the pros and cons of using their customer service. Whether you’re a frequent traveler or just planning your next vacation, this post will provide you with the information you need to make an informed decision about using Expedia.

What is Expedia?

Expedia is an online travel agency that was founded in 1996 as a division of Microsoft. In 2001, it became a standalone company and has since grown to become one of the largest online travel companies in the world. Expedia operates in over 70 countries, offering travelers the ability to book flights, hotels, rental cars, cruises, and vacation packages. The company has a vast network of travel partners, including airlines, hotels, and car rental companies, which allows them to offer customers a wide range of travel options at competitive prices.

Expedia’s website is user-friendly and easy to navigate, with a variety of search filters that make it easy to find the perfect travel options for your needs. The website also offers travel guides and reviews, so you can get a better idea of what to expect from your trip. Expedia has also developed mobile apps for iOS and Android, making it easy for travelers to book their trips on the go.

One of the unique features of Expedia is the Expedia Rewards program. This program allows customers to earn points on their bookings, which can then be redeemed for discounts on future travel. Expedia Rewards members also have access to exclusive deals and promotions.

Expedia’s Customer Service

Expedia has a reputation for providing excellent customer service, and they offer a variety of ways for customers to get in touch with them. Customers can contact Expedia’s customer service team via phone, email, or live chat. The company also has a dedicated customer service Twitter account (@ExpediaHelp) where customers can ask for help or get support.

Expedia’s customer service team is available 24 hours a day, seven days a week, to assist customers with any questions or issues they may have. The company has customer service teams located around the world, which allows them to provide support in multiple languages.

In addition to traditional customer service, Expedia has developed a self-service platform called Expedia Partner Central. This platform allows hotel partners to manage their inventory, rates, and availability, as well as access analytics and reports. This system streamlines the booking process, making it easier for customers to find the right hotel at the right price.

Expedia’s customer service team is known for being responsive and helpful, with a focus on resolving customer issues quickly and efficiently. The company also offers a satisfaction guarantee, promising to work with customers to resolve any issues and make things right.

24-Hour Customer Service

One of the most significant benefits of using Expedia is its 24-hour customer service. This means that no matter what time of day or night it is, customers can get in touch with Expedia’s customer service team for assistance.

24-hour customer service is particularly important for travelers, as issues can arise at any time. Whether it’s a flight delay or a problem with a hotel reservation, having access to 24-hour customer service can help alleviate stress and ensure that issues are resolved quickly.

Expedia’s 24-hour customer service is available via phone, email, or live chat. The company’s phone support is available around the clock, with separate phone numbers for customers located in the United States and Canada, as well as international numbers for customers located in other countries.

Email support is also available 24 hours a day, and customers can expect a response within 24 hours of sending their message. Live chat support is another option for customers who prefer to communicate via chat rather than phone or email. The live chat feature is available on Expedia’s website and mobile app, making it easy for customers to get help on the go.

In addition to traditional customer service channels, Expedia also has a robust help center on its website. This help center includes a variety of articles and guides on topics like booking, cancellations, refunds, and more. Customers can also use the search function to find answers to specific questions or issues they may be experiencing.

One of the potential downsides of Expedia’s 24-hour customer service is that wait times can vary depending on the time of day and the volume of customers seeking assistance. During peak travel times, such as holidays or the summer vacation season, wait times may be longer than usual. However, the company is known for prioritizing urgent issues and working quickly to resolve them.

How to Contact Expedia’s Customer Service

There are several ways to get in touch with Expedia’s customer service team. The easiest and most convenient way is to use the live chat feature on the company’s website or mobile app. This allows customers to get help quickly and easily without having to wait on hold or navigate through a complex phone tree.

Another option is to call Expedia’s customer service hotline. The phone number is available on the company’s website and varies depending on the customer’s location. Customers in the United States and Canada can call 1-800-319-4834, while international customers can find their specific country’s phone number on Expedia’s website.

Email support is also available 24 hours a day, and customers can expect a response within 24 hours of sending their message. To send an email, customers can fill out the contact form on Expedia’s website or send an email directly to [email protected].

Finally, customers can also reach out to Expedia’s customer service team via social media. The company has accounts on Facebook, Twitter, and Instagram, and customers can send direct messages to the accounts to get help or ask questions.

Pros and Cons of Expedia’s Customer Service

Expedia’s customer service has several benefits, including its 24-hour availability, multiple channels of communication, and knowledgeable representatives. The company’s customer service team is known for being responsive and helpful, with a focus on resolving issues quickly and efficiently. Additionally, the help center on Expedia’s website provides a wealth of information and resources for customers to use.

However, there are also some potential downsides to Expedia’s customer service. Wait times can be long during peak travel times, and some customers have reported difficulty in getting their issues resolved. Additionally, while the company’s representatives are knowledgeable, there have been some complaints about their level of empathy and willingness to go above and beyond for customers.

Alternatives to Expedia’s Customer Service

While Expedia’s customer service is generally reliable and efficient, there are some alternatives for customers who prefer a different approach. One option is to book travel directly through the airline or hotel’s website, which often has its own customer service team available for assistance.

Another option is to use a travel agency or booking service that specializes in personalized service and support. These agencies often have dedicated travel advisors who can assist with everything from booking flights to planning itineraries and recommending activities.

Finally, some credit card companies offer travel concierge services as a perk of their premium cards. These services provide personalized assistance with travel booking and planning, including access to dedicated customer service representatives who are available 24/7 to help with any issues or questions.

Frequently Asked Questions (FAQs)

Here are some frequently asked questions about Expedia’s 24-hour customer service:

  • Does Expedia have 24-hour customer service? Yes, Expedia offers 24-hour customer service through various channels including live chat, phone, email, and social media.
  • What kind of issues can Expedia’s customer service help with? Expedia’s customer service team can assist with a range of issues including booking changes, cancellations, refunds, and general travel questions.
  • Is Expedia’s customer service available in all languages? Expedia’s customer service is available in several languages, although the availability may vary depending on the customer’s location.
  • How long does it typically take to get a response from Expedia’s customer service team? Expedia aims to respond to all customer inquiries within 24 hours of receipt. However, wait times may vary depending on the volume of requests.
  • Can I cancel my reservation through Expedia’s customer service? Yes, customers can cancel their reservations through Expedia’s customer service team. However, cancellation policies may vary depending on the specific booking and provider.

Tips for Getting the Best Customer Service Experience

To get the best customer service experience with Expedia, there are several tips and tricks that customers can follow:

  • Be clear and specific about your issue: When contacting Expedia’s customer service team, be as specific as possible about your issue or question. This will help the representative understand your needs and provide a more targeted solution.
  • Use the most convenient channel: Expedia offers multiple channels of communication for customer service, including live chat, phone, email, and social media. Choose the channel that is most convenient for you and provides the quickest response time.
  • Keep all relevant information handy: When contacting Expedia’s customer service team, make sure to have all relevant information about your booking or issue on hand. This includes your reservation number, travel dates, and any other relevant details.
  • Stay polite and patient: While customer service representatives are there to help, they can only do so much within their given parameters. Staying polite and patient can go a long way in getting your issue resolved in a timely and satisfactory manner.
  • Follow up if necessary: If your issue is not resolved to your satisfaction, don’t hesitate to follow up with Expedia’s customer service team. Escalating the issue may result in a more favorable outcome.

Overall, Expedia’s customer service is reliable, efficient, and available 24 hours a day, seven days a week. The company offers a variety of channels for customers to get in touch, including phone, email, live chat, and social media. Expedia’s customer service team is known for being responsive and helpful, with a focus on resolving issues quickly and efficiently. 24-hour customer service is particularly beneficial for travelers, as it allows them to get help at any time of day or night. While wait times may vary depending on the volume of customers seeking assistance, Expedia’s commitment to providing excellent customer service makes it a reliable choice for booking travel.

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How to Contact Expedia

Expedia is a travel website that allows users to book flights, hotels, rental cars, cruises and other vacation packages online for a discounted price. When you make a travel purchase through Expedia, you pay for your purchase upfront and receive a confirmation number and email detailing every aspect of your travel plans. If you need to contact Expedia’s customer service to make changes to your itinerary or for any other reason, there are several ways to do so.

Contact customer support at Expedia by calling 800-397-3342. The number is toll-free and operators are available 24 hours a day. Use the automated voice system to direct your call to the correct customer service representative by pushing the number on your phone’s keypad that corresponds with the correct selection.

Visit the Expedia website (expedia.com) to send an email to Expedia. Click on the “Customer Support” link at the top of the page and click on “Send Us An Email” under the “Three Ways to Find Answers” link. Fill out the online email form with your personal information and comments, and submit your email to Expedia.

Write a letter to Expedia with questions, comments or complaints and mail it to:

Expedia, Inc. 333 108th Ave. N. Bellevue, WA 98004

  • Expedia: Contacting Expedia.com

About the Author

Tiffany Raiford has several years of experience writing freelance. Her writing focuses primarily on articles relating to parenting, pregnancy and travel. Raiford is a graduate of Saint Petersburg College in Florida.

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Contact information

Phone: 1-800-397-3342

Address: 3150 139th Ave SE Bellevue, WA 98005 USA

Hours of operation: 24 Hrs/day

Website: www.expedia.com

About Expedia

Expedia is one of the world’s leading travel companies. Search over one million flights, hotels, vacation packages and more. Bundle any combination of flight, hotel and car to save time and money. Search things to do in your destination while you’re there and book tours, shows and other experiences ahead of time to save. Expedia also offers vacation rentals and cruises. Whether you are traveling internationally or domestically, Expedia has plenty of affordable options for your next vacation.

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How to get a Refund from Expedia

Expedia Cancellation Policy: How to get a Refund from Expedia

Step-by-Step Guide to getting cancelling and getting a refund from Expedia

Booking Travel with Expedia

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These days, with the help of online travel agencies (OTA’s) like Expedia, Orbitz, and Priceline , the process of booking tickets and coming up with a vacation plan is not so complicated. With just a few clicks, you can easily book the vacation of your dreams.

But what happens if you have to cancel? How does that work? Can you still get a refund, or is your money lost forever? Many travelers are unsure of the specific rules and regulations regarding cancelations, changes, and refunds when booking with an online travel agent.

In this article, we’ll take an in-depth look at the Expedia cancellation policy for all types of travel, including its terms and conditions, fees, and how to make changes or cancel your reservation. Whether you’re planning a trip or have already made a booking, this guide will help you navigate Expedia’s cancelation policy with ease.

For those of you who aren’t that familiar with Expedia , it’s an online travel agency used to book airline tickets, hotel reservations, car rentals, cruise ships, vacation packages, and more.

Expedia provides travelers with a convenient way to find the best deals on flights, hotels, cruises, and vacation packages. With Expedia, you can quickly search and book travel, often at lower prices than when booking direct with the travel provider.

On top of that, you can earn Expedia Rewards points, buy travel insurance, and even spread your payments out over a longer time period with a payment plan. There are a lot of positives when booking with Expedia.

However, booking with any third-party site has its drawbacks, and Expedia’s cancellation policy is one of them. Not because of a policy Expedia created. Rather, canceling or making changes to any itinerary booked with a third party involves a lot of back and forth regarding who you have your booking relationship with.

Airlines and hotels, in particular, will tell you that they cannot help you with your reservation, cancellation, or refund. You will have to go back to the party that booked your travel.

Here’s a detailed guide on Expedia’s cancellation and refund policy for each type of travel you can book with them. This includes airfare, hotels, rental cars, cruises, and vacation packages.

Expedia has different policies depending on the type of vacation service you get with them. Some require signing in to your account and canceling the service from there (hotels, flights, and rental cars) while others require getting in touch with someone from their customer service department (cruises and travel packages).

Expedia Flight Cancellation & Refund Policy

The cancellation process with a flight reservation with Expedia is very straightforward. Below I will walk you through the steps to process your Expedia flight cancellation along with screenshots.

1. Go to expedia.com on your web browser and sign in to your account. On you are signed in, select the Trips button at the top right corner of the page.

expedia travel phone number 24 hours

2. Click on the itinerary that contains the flight reservation you want to cancel from your list of upcoming trips.

expedia travel phone number 24 hours

3. Select the booking you want to cancel

expedia travel phone number 24 hours

4. Click Manage Booking .

expedia travel phone number 24 hours

5. Click Cancel Booking .

expedia travel phone number 24 hours

6. Review the refund details and the amount to be refunded. (In this example the flight is canceled within 24 hours of booking so a full refund will be applied).

expedia travel phone number 24 hours

After you select the “cancel my flight” button, you will receive a confirmation summary that will be sent to you via email.

expedia travel phone number 24 hours

If you cancel a flight booked through Expedia within 24 hours of booking that flight, you will be eligible to get a full refund. This is a rule mandated by the Department of Transportation .

If you booked the wrong flight or decide to change flights, you may still end up getting charged by the airline. Airlines may also have other rules and restrictions in place, such as requiring you to book a new ticket on the same airline and paying the difference in ticket costs if the cost of the new flight is more expensive than that of the old one.

Many, but not all, airlines have made “no change fees” a part of their policy since COVID-19. However, the “no change policy” usually doesn’t apply to bargain fares, such as Basic Economy or Saver fares. They also typically apply to domestic travel only and not international travel.

Expedia tries to do its best to get any refund owed to you as soon as it can. Nevertheless, while they are the ones who process your cancellation, acting as the mediator between you and their travel partners (e.g. airlines, hotels, cruise ships), it’s still up to the travel partners to process your refund.

For flight cancellations, most refunds are issued within 3-6 weeks. Depending on the airline, however, some refunds may take longer, especially with the high volume of cancellations due to COVID-19.

However, if you cancel your flight within 24 hours, you will get your refund within 7 business days if paid by credit card, and within 20 days if paid by cash or check.

Even if you cancel your flight within 24 hours of buying it or even several days or weeks before your trip, some flights aren’t subject to refunds—even a partial one. Before you book the flight through Expedia, it’s best to check the terms and conditions of the itinerary so you can find out if it’s subject to a refund or not.

Some flights, though they aren’t subject to a refund, have other options so that, even if you cancel, you aren’t at a complete loss. Instead of getting a full or partial refund, you may be able to receive credit for a future flight from the same airline. If you have to cancel your flight, it’s best to cancel as soon as possible so you can still get a refund or travel credit.

For future trips, you may want to apply the “Free Cancellation” and “No change fee filters” when you’re looking to book flights, hotel accommodations, or other trip packages.

Expedia Hotel Cancellation & Refund Policy

The cancellation process with a hotel booking is very straightforward and very similar to canceling a flight with Expedia. Below I will walk you through the steps to cancel along with screenshots.

1. Go to expedia.com on your web browser and sign into your account. Then click on the trips button in the upper right-hand corner to find all of your open trips and bookings.

2. Select the trip you want to cancel or change

expedia travel phone number 24 hours

3. Go to the reservation details and click on the “Change or cancel hotel booking” button

expedia change or cancel button

4. In the “Manage Booking” section you will find 2 buttons. One to change your hotel booking and one to cancel the hotel booking. Either way, you will be directed to a chatbot to work with a virtual agent.

expedia travel phone number 24 hours

5. The virtual agent will communicate with you in a chat box and help you make the change or cancellation. If you have a non-refundable hotel booking, this is when you will find out you cannot cancel. If the reservation is fully refundable they will finalize the cancellation.

expedia travel phone number 24 hours

Expedia Hotel Cancellations: The Fine Print

Most of the time, whether or not you can get a refund for a canceled hotel room depends on the rules and restrictions of the hotel. This may also depend on the specific room or type of room you booked. Before booking, it’s always best to read the fine print of your bookings and itinerary and know if your rate is refundable or non-refundable.

One of the biggest problems you can run into when trying to cancel a hotel reservation is if you booked a non-refundable room rate. In an effort to show the lowest price first, Expedia will default to the non-refundable room reservation. If you’re not paying attention, you can book a non-refundable room reservation and not even know it. (Trust me, I have done it before…)

expedia travel phone number 24 hours

If you accidentally (or intentionally) book a non-refundable room reservation, don’t plan on getting a refund. Hotels are very strict on this policy and very rarely will they even consider the option of a refund when you have a non-refundable reservation.

Expedia will not charge you any money for changing or canceling a hotel room. Some hotels, however, may do so, depending on their rules and regulations. Some hotels might charge a fee for changing or canceling your booking any time between the moment you booked it to within 48 hours of checking in. If you know you plan to cancel, it’s best to act as soon as possible, so you don’t have to pay for all those extra fees.

While most hotels will allow you to change several things free of charge, some changes, including the type of room, the new date of stay, the number of guests, and even check-in and check-out dates, may end up with the hotel charging you additional fees.

The process for canceling rental car reservations is similar to canceling a flight or hotel. You will log into your account, go to “my trips” and manage it from there. Below are the steps you need to follow.

How to Cancel a Rental Car on Expedia

  • Go to expedia.com on your web browser.
  • Sign in to your account.
  • On the menu, click on My Trips .
  • Click on the travel itinerary with the car reservation you wish to cancel.
  • Click Manage Booking .
  • Click Cancel this Car .

Canceling Your Car Reservation Any Time

Unlike flights and hotel room reservations, most rental car reservations allow you to cancel at any time, and they won’t charge you an extra fee or enforce some sort of penalty. However, if you need to make some changes to the car reservation you booked, you will not be able to do so. Instead, you can cancel it and book a new reservation.

In order to cancel an entire vacation package, you will need to contact the customer service department directly at 1-800-551-2534. These trips cannot be canceled online. For canceling or changing individual parts of your vacation, see the sections above.

Expedia will not charge a fee to cancel a hotel, rental car, or activity as part of a vacation package. However, the companies that provide these services may charge you fees to change or cancel them, as per their rules and restrictions (which you can read in your itinerary). These fees are applied on a per-item basis, rather than on the whole general itinerary, so keep that in mind.

Expedia Cruise Cancellation and Refund Policy

Canceling a cruise booked with Expedia is a little more complicated than a flight, hotel, or rental car booking, so you cannot cancel online like you can with those bookings.

If you want to cancel an Expedia cruise, you will have to call the cruise division’s customer support department. Their phone number is 1-888-249-3978. You may also want to contact the specific cruise line that you’re booked with directly since it is ultimately their cancelation policy that will drive the decisions.

When you cancel a cruise, you may have to pay fees for canceling, depending on how far in advance you cancel, what kind of reservation you have, and which cruise line you booked with. You can check the specific cruise lines’ cancellation policies in your itinerary on Expedia.com.

Here is a summary of the cancellation policies for all of the cruise lines that work with Expedia:

AmaWaterways

  • For the most up-to-date information on suspended sailings  click here .
  • If the recent advisory or relaxed policies do not cover your cruise please refer to these  Cancelation Policies  and  General Conditions, Rules & Regulations .

Avalon Waterways

Carnival Cruise Lines

Celebrity Cruises

Costa Cruise Lines

Crystal Cruises

Disney Cruise Line

Emerald Waterways

Holland America Line

MSC Cruises

Norwegian Cruise Line

  • If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and  General Conditions, Rules & Regulations .

Oceania Cruises

  • Please refer to these  Cancelation Policies  and  General Conditions, Rules & Regulations .

Princess Cruises

Regent Seven Seas Cruises

Royal Caribbean International

Seabourn Cruise Line

Uniworld River Cruises

Viking Ocean Cruises

Viking River Cruises

Summing Up: Expedia’s Cancellation and Refund Policies

When it comes to canceling or changing trips, Expedia’s policies are pretty straightforward. It’s easy to book with them, and it’s also easy to cancel in case you can’t push through with your trip. If you have an account, you can navigate to the itineraries you’ve booked and change or cancel them accordingly. If all else fails, contact their customer service to have things straightened out.

Frequently Asked Questions

Unfortunately, it doesn’t work that way. If you booked a vacation package, canceling the whole package requires canceling your flight and hotel reservation and everything else you booked separately.

If you don’t have an account, you can use the itinerary or confirmation number in your order. You will find this in the email you received when you booked your trip.

No, “Unpublished Rate” hotel rooms can never be changed or canceled.

For hotel accommodations, car rentals, and activities, it may take up to 48 hours to receive your refund. If the hotel is the one that processed the charge, the refund timeline is up to them. For complete vacation packages, since you need to cancel each item separately, each part of the vacation package is also processed separately. Expect the refund to take a little longer than usual.

No. When you book travel with Expedia, you will have to work with them throughout the process including changes and cancellations. The travel provider will just refer you back to Expedia.

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Tim is a business road warrior and avid leisure traveler who has flown over two million miles in the air and spent well over a thousand nights in hotels. He enjoys sharing tips, tricks, and hacks to help readers get the most out of their travel experience and learn how to “travel like a pro”!

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Home » Online Shopping » Flights / Hotels » Expedia Course » Expedia's Cancellation Policies

Expedia’s Cancellation Policies

Expedia’s cancellation policies are a little bit different for each of the types of vacation services it provides. Generally, though, you will either need to sign in to your account (assuming that you have one) or call their customer service department directly in order to change or cancel a booking.

Just a heads-up that some of the services we’re reviewing here have affiliate partnerships with us, so we may earn a commission if you visit one of them and buy something. You can read more about how this works at https://techboomers.com/how-to-support-techboomers .

You may also want or need to call the travel service company directly, which we can teach you all about in our tutorial on how to contact Expedia customer service . You will also generally need an account to get a refund or travel credit on anything you change or cancel.

Expedia flight cancellations

In order to cancel a flight that you’ve booked with Expedia:

  • Enter www.expedia.com into your web browser to visit the website.
  • Sign in to your account.
  • Click on the My Trips menu item.
  • Click on the itinerary to select the item that contains the flight reservation that you wish to cancel.
  • Click Manage Booking .
  • Click Cancel Flight .

In order to change a flight that you’ve already booked with Expedia, contact its customer service department at 1-800-551-2534. You may also want to contact the airline directly, or contact its customer service department anyway.

Here are some notes to keep in mind when changing or cancelling an flight:

  • Generally, you can cancel a flight booked through Expedia within 24 hours for a full refund.  
  • Generally, changing a flight will result in you being charged fees by the airline. There may also be other rules or restrictions, such as having to book the new flight with the same primary passenger on the same airline, and paying the difference in ticket costs, if the new ticket is more expensive than the old one.  
  • Certain flights aren’t subject to refunds. Read the rules and restrictions as part of your itinerary to find out if yours is or not.  
  • Even if a flight isn’t subject to a refund, you may be able to cancel it and still receive credit for a future flight from the airline. The earlier you act, the greater the chance that this might happen for you.  
  • There are certain smaller airlines that you will need to contact directly if you wish to cancel flights.

Hotel cancellations on Expedia

In order to cancel a hotel booking made through Expedia:

  • Visit www.expedia.com in your web browser of choice.
  • Sign in to your account.
  • Click on the travel itinerary you already booked which contains the hotel booking you wish to cancel, in order to select it.
  • Click on Manage Booking .
  • Click Cancel Room .

In order to change a hotel booking made through Expedia:

  • Log into your account.
  • Click on My Trips .
  • Click on the itinerary that contains the hotel booking you wish to change, to select it.
  • Click Edit next to any change you wish to make, and then make it.

You may also want to contact its customer service department at 1-800-551-2534, or contact the hotel directly. If you need more information, here some tips on cancelling or changing a hotel booking:

  • In most cases, whether or not you can get a refund for a cancelled hotel room depends on the rules and restrictions of the hotel, both in general and in relation to your specific room or type of room. These can be found at the bottom of your itinerary.  
  • “Unpublished Rate” hotel rooms can never be changed or cancelled.  
  • Though Expedia will not charge you any money for changing or cancelling a hotel room, the hotel itself may do so, in accordance with its own rules and restrictions. For example, many hotels charge a fee for changing or cancelling your booking within 48 hours of check-in. Acting early can help you avoid these kinds of “gotcha” fees.  
  • While most things about a hotel room can be changed free of charge, certain changes, including to the room type, number of guests, and check-in or check-out dates may result in the hotel charging you change fees.  
  • If changes are not available for a hotel room, you must cancel your booking and re-book it.

Expedia rental car cancellations

In order to cancel a rental car reservation that you’ve already booked:

  • Visit www.expedia.com .
  • Log in to your account.
  • Click on the itinerary that contains the rental car reservation that you wish to cancel, to select it.
  • Click Cancel this Car .
  • Review the verification notice you will receive on the next page to confirm.

You may also want to contact Expedia’s customer service department at-1-800-551-2534, or contact the rental car company directly. When cancelling a rental car reservation, keep in mind:

  • Most rental car reservations can be cancelled at any time without any sort of penalty.  
  • You cannot change a rental car reservation after you book it, but you can cancel it and book a new reservation.

Cancelling a cruise on Expedia

In order to cancel a cruise booked with Expedia, you will need to contact their cruise division. They can be reached at 1-888-249-3978. You may also want to contact the specific cruise line that you’re booked with directly.

When you want to cancel a cruise booking, consider the following:

  • Most rules and restrictions for cancelling a cruise depend on the specific cruise line that you’re booked with.  Read their policies for more information.  
  • Generally, you can cancel a cruise reservation, without penalty, if you do so at least 91 days before you leave.  
  • If you cancel a cruise within the 90-day period before you leave, you may be charged cancellation fees.  These fees generally increase as you get closer to your departure date, so act early to avoid taking too big a hit to your bank account!

Cancelling your Expedia vacation

In order to cancel an entire vacation package, you will need to contact the customer service department directly at 1-800-551-2534. For cancelling or changing individual parts of your vacation, see the sections above.

If you’re cancelling a package, keep these tips in mind:

  • Though Expedia won’t charge you money to cancel a hotel, rental car, or activity as part of a vacation package, the companies that provide these services may charge you fees to change or cancel them, as per their rules and restrictions (which you can read in your itinerary). These fees are applied on a per-item basis, rather than on the whole general itinerary, so keep that in mind.  
  • Though you won’t be charged any money to change or cancel a flight as part of a vacation package, the airline may charge you a fee to change it. This may apply if you use airline credit received from cancelling a non-refundable flight to book a new flight for the same primary passenger on the same airline (though you can change the dates, times, and departure/arrival locations).

Expedia Cancellation Insurance

There are certain travel protection plans sold by Expedia that can help you cover the fees associated with changing or cancelling your trip (or parts of it). Of course, these plans are subject to their own rules and regulations, so be sure to read those before you decide whether or not you want to purchase one of these plans. See our article on Expedia travel insurance for more information.

And that’s about all we can tell you about how to cancel or change bookings you’ve made with Expedia. 

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Expedia customer service: everything you need to know.

expedia travel phone number 24 hours

Where plans can change in an instant, having reliable Expedia customer service is important. When it comes to booking flights, hotels, and vacation packages, Expedia is a go-to platform for many. However, what do you do when you encounter an issue or have a question? That’s where Expedia’s customer service comes into play, ensuring you have a smooth and stress-free travel experience.

Contacting Expedia Customer Service

The first step to resolving any issue with your Expedia booking is to get in touch with their customer service team. Expedia provides multiple contact options to cater to various preferences.

Expedia Customer Service Number : The most direct way to reach Expedia customer service is by calling their dedicated helpline at 1-800-EXPEDIA (1-860-516-6314). The Expedia customer service number 1-800-EXPEDIA (1-860-516-6314) is a lifeline for travelers facing urgent issues or needing immediate assistance. Simply dialing the number connects you with a customer service representative who can guide you through the resolution process. Expedia Customer Service Number: 1-800-EXPEDIA (1-860-516-6314)

Live Chat Support : For those who prefer instant messaging, Expedia offers a live chat feature on their website . This allows you to communicate with a customer service representative in real-time, getting quick responses to your queries. The live chat support is available 24/7, making it a convenient option for travelers in different time zones.

Email Support : If your concerns are not time-sensitive, you can choose to email Expedia’s customer support team. While this option may take longer to receive a response, it allows you to provide detailed information about your issue. Send your queries to [email protected] and expect a reply within a reasonable timeframe.

Social Media Platforms : Expedia is active on various social media platforms, including Twitter and Facebook. You can reach out to them through direct messages or by tagging them in your posts. Social media can be an effective way to get attention to your issue, as companies often prioritize public resolutions to maintain their online reputation.

Expedia App : If you’ve booked through the Expedia app, you can access customer support directly from your mobile device. The app includes a user-friendly interface that allows you to navigate through your bookings and seek assistance seamlessly.

Common Issues and Solutions

Understanding the common issues travelers face and how Expedia addresses them can help you navigate potential challenges more efficiently.

Flight Changes or Cancellations : If your travel plans change, and you need to modify or cancel your flight, Expedia’s customer service can assist you. Keep in mind that airline policies may also apply, and the customer service team 1-800-EXPEDIA (1-860-516-6314) will guide you through the process, including any applicable fees or refunds.

Hotel Booking Issues : Whether you encounter problems with your hotel reservation or need to make changes, Expedia’s customer service is there to help 1-800-EXPEDIA (1-860-516-6314). They can liaise with the hotel on your behalf and provide guidance on cancellation policies and refund eligibility.

Car Rental Problems : If you face issues with your car rental booking, such as vehicle availability or unexpected charges, contact Expedia customer service for assistance. They can help you resolve the matter and provide guidance on the next steps.

Refund Inquiries : If you are eligible for a refund due to unforeseen circumstances, Expedia’s customer service team can guide you through the refund process. It’s essential to understand the terms and conditions of your booking and any applicable refund policies.

Account and Billing Concerns : For issues related to your Expedia account, billing discrepancies, or payment problems, reaching out to customer service is crucial. Provide them with detailed information about your concern, and they will work towards a resolution.

Tips for Efficiently Resolving Issues with Expedia Customer Service

To ensure a smooth and efficient resolution to your concerns, consider the following tips when contacting Expedia customer service:

Have Booking Information Ready : When reaching out, have your booking details, confirmation number, and any relevant documentation readily available. This allows the customer service representative to assist you more effectively.

Be Clear and Concise : Clearly articulate the issue you are facing, providing relevant details to help customer service understand the situation. This includes dates, times, and any communication you’ve had with other parties involved.

Check Policies : Before contacting Expedia, familiarize yourself with the terms and conditions of your booking, as well as the policies of airlines, hotels, or car rental agencies. This knowledge can empower you during discussions with customer service.

Document Conversations : Keep a record of your interactions with Expedia customer service, including names of representatives, dates, and details of the discussion. This documentation can be valuable if you need to escalate the matter or refer back to previous conversations.

Use the Most Appropriate Channel : Choose the contact method that best suits your needs and urgency. For immediate concerns, calling 1-800-EXPEDIA (1-860-516-6314) or using live chat may be more effective, while email can be suitable for non-urgent inquiries.

Here are some frequently asked questions (FAQs) related to Expedia customer service:

  • How can I contact Expedia customer service?

You can contact Expedia customer service through various channels:

  • Expedia Customer Service Number: 1-800-EXPEDIA (1-860-516-6314)
  • Live Chat Support on the Expedia website
  • Email Support: [email protected]
  • Social Media Platforms: Direct messages or mentions on Twitter and Facebook
  • Expedia App: Access customer support directly from the mobile app.
  • What should I do if I need to change or cancel my flight booked through Expedia?

If you need to modify or cancel your flight, contact Expedia customer service. They will guide you through the process and inform you about any applicable fees or refund policies based on the airline’s terms and conditions.

  • How can I resolve issues with my hotel reservation made through Expedia?

For hotel booking issues, contact Expedia customer service. They can assist in communicating with the hotel and provide guidance on cancellation policies and refund eligibility.

  • What do I do if I encounter problems with my car rental booked through Expedia?

If you face issues with your car rental, such as vehicle availability or unexpected charges, contact Expedia customer service 1-800-EXPEDIA (1-860-516-6314). They can help resolve the matter and guide you on the next steps.

  • How can I inquire about refunds for my Expedia booking?

If you are eligible for a refund due to unforeseen circumstances, contact Expedia customer service phone number 1-800-EXPEDIA (1-860-516-6314). They will provide information on the refund process and ensure you understand the terms and conditions of your booking.

  • What should I do if I have account or billing concerns on Expedia?

For issues related to your Expedia account, billing discrepancies, or payment problems, reach out to customer service 1-800-EXPEDIA (1-860-516-6314). Provide detailed information about your concern for a prompt resolution.

  • Can I reach Expedia customer service through social media?

Yes, Expedia is active on social media platforms like Twitter and Facebook. You can contact 1-800-EXPEDIA (1-860-516-6314) them through direct messages or by tagging them in your posts for assistance.

  • How can I make my communication with Expedia customer service more efficient?

To ensure an efficient resolution, have your booking details ready, be clear and concise in explaining your issue, check the policies related to your booking, and document your interactions with customer service for future reference.

  • Is Expedia customer service available 24/7?

Yes, Expedia’s live chat support is available 24/7 for instant assistance. The customer service number 1-800-EXPEDIA (1-860-516-6314) is also operational around the clock, ensuring you can reach them at any time, especially in case of urgent issues.

  • Can I get help with my Expedia booking through the mobile app?

Yes, if you’ve booked through the Expedia app, you can access customer support directly from your mobile device. The app provides a user-friendly interface for seamless navigation and assistance.

In conclusion, Expedia’s customer service is designed to assist travelers in navigating the complexities of travel bookings. Whether you encounter issues with flights, hotels, car rentals, or any other aspect of your trip, knowing how to contact Expedia customer service and being prepared with relevant information can make the resolution process smoother. Travel with confidence, knowing that assistance is just a call 1-800-EXPEDIA (1-860-516-6314), chat, or email away.

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All prices and offers are subject to change with availability. Hotel prices are per night based on twin share, and excludes taxes and fees. Flight prices are per person and includes taxes and fees unless otherwise stated. Flight + hotel prices are per person, based on twin share, and include taxes and fees unless otherwise stated. Offers may be discontinued without notice.

⁺ Sample prices are “from” prices and based on rates for travel within the next 45 days. Sample prices are subject to conditions above and limited availability. Prices vary by date, length of stay, hotel selected, hotel room category, departure city, and availability. Additional restrictions including minimum stay, blackout dates, available room types and advance purchase may apply.

*Savings based on all package bookings with Flight + Hotel on Expedia.co.in from January 2018 to December 2018, as compared to the price of the same components booked separately. Savings will vary based on origin/destination, length of trip, stay dates and selected travel supplier(s). Savings not available on all packages.

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  1. Help Center

    Our app deals help you to save on trips so you can travel more and manage it all on the go. Scan the QR code with your device camera and download our app Company

  2. Does Expedia Have 24-Hour Customer Service? Everything You Need to Know

    Customers in the United States and Canada can call 1-800-319-4834, while international customers can find their specific country's phone number on Expedia's website. Email support is also available 24 hours a day, and customers can expect a response within 24 hours of sending their message.

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    Sign in to your account. Customer Service. Sign in for help with your trips. Your Virtual Agent is here to help. Cancel your trip. Change your trip. Ask about a refund. Chat Now. Travel Alert: Find out more information about canceling your trip due to COVID-19.

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    In the event that you need to correct something, you can call Expedia's customer service hotline at: 1-866-310-5768 (inside the U.S.) 1-404-728-8787 (international)

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    Find answers to your travel questions, manage your bookings, and get support from Expedia.ca Help Centre. Save time and money with Expedia.

  6. How to Contact Expedia

    If you need to contact Expedia's customer service to make changes to your itinerary or for any other reason, there are several ways to do so. Contact customer support at Expedia by calling 800-397-3342. The number is toll-free and operators are available 24 hours a day. Use the automated voice system to direct your call to the correct ...

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    Contact information. Phone: 1-800-397-3342. Address: 3150 139th Ave SE Bellevue, WA 98005 USA. Hours of operation: 24 Hrs/day. Website: www.expedia.com. About Expedia. Expedia is one of the world's leading travel companies. Search over one million flights, hotels, vacation packages and more. Bundle any combination of flight, hotel and car to ...

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    Contact Us • Call us. Toll-free: 1-800-675-4318: International: 1-949-333-4391: We're here for you 24 hours a day. • Email Travel Tools. See all travel tools. Search Customer Support. View your itinerary ... All goods or services and discounts offered via the AARP® Travel Center powered by Expedia®, are provided by third-party suppliers. ...

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  11. Expedia Cancellation Policy: How to Cancel and Get a Refund

    Expedia Flight Cancellation within 24 hours of booking. ... Their phone number is 1-888-249-3978. You may also want to contact the specific cruise line that you're booked with directly since it is ultimately their cancelation policy that will drive the decisions. ... When you book travel with Expedia, you will have to work with them ...

  12. Expedia Flight Cancellations: Everything You Need to Know

    You're entitled to receive a full refund for Expedia flights cancelled within 24 hours of purchase. To be eligible, the booking must have been made at least seven days before scheduled departure. ... Expedia's customer service phone number is 1-866-310-5768. ... Delta Air Lines 24 Hour Cancellation Policy; More air travel tips;

  13. Expedia Cancellation Policy for Flights, Hotels, and More

    You may also want or need to call the travel service company directly, ... Generally, you can cancel a flight booked through Expedia within 24 hours for a full refund. ... You may also want to contact Expedia's customer service department at-1-800-551-2534, or contact the rental car company directly. ...

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  16. Expedia Customer Service: Everything you need to know

    You can contact Expedia customer service through various channels: Expedia Customer Service Number: 1-800-EXPEDIA (1-860-516-6314) Live Chat Support on the Expedia website. Email Support: [email protected]. Social Media Platforms: Direct messages or mentions on Twitter and Facebook.

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    Find answers to your questions about Expedia.com.au bookings, cancellations, payments, and more. Contact our customer service team for assistance.

  18. Expedia Quick Guide to Canceling a Flight or Hotel

    For the most up-to-date traveler advisories and information on cancellations and refunds from Expedia, visit the customer service portal. Customer Service Portal; For answers to some of the most asked COVID-19 traveler questions including steps you should take to plan future trips, visit the Expedia FAQ page. Coronavirus Travel Advice

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    Your one-stop travel site for your dream holiday. Bundle your stay with a car rental or flight and you can save more. Become a member for free and get more than just a booking discount. Members also earn points towards their next trip.

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    Flight-inclusive Packages created on Expedia.co.uk are financially protected by the ATOL scheme (under Expedia, Inc.'s ATOL number 5788). ATOL protection does not apply to all travel services listed on this website but you may still be financially protected when booking certain travel services listed on this website that are outside the scope of the ATOL scheme.

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    Check out Expedia's featured travel destinations, which gives you a full selection of hotels to suit any budget in the most popular destinations in India and the world at large. Find the hotel that is right for you using our star ratings, guest reviews, location maps & great discount rates. Singapore Hotels. Hong Kong Hotels. Kuala Lumpur Hotels.

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