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The Flight Centre Travel Group Ltd ( ASX: FLT ) share price is falling on Tuesday.

In morning trade, the travel agent's shares are down 1% to $21.08.

Why is the Flight Centre share price falling?

This morning, Flight Centre's shares traded ex-dividend for its first interim dividend since the pandemic.

When the company released its half-year results last month, it reported a 99% increase in underlying earnings before interest, tax, depreciation and amortisation (EBITDA) to $189 million.

Things were even better on the bottom line, with underlying profit before tax jumping 565% over the prior corresponding period to $106 million.

This put the Flight Centre board in a position to declare its first interim dividend since 2019. It announced a fully franked interim dividend of 10 cents per share.

The Flight Centre share price is dropping today after going ex-dividend for this payout.

That's because when a share trades ex-dividend, it means the rights to an upcoming dividend payment are settled.

So, if you were to buy its shares today, you wouldn't receive the pay out when payday comes around. Instead, the dividend will go to the seller of the shares even though they're no longer in their portfolio.

In light of this, a share price will tend to drop in line with this dividend to reflect this. Sometimes it will drop more if some investors have been waiting for the dividend before selling their shares.

In addition, a weak session on the share market can further add to the selling pressure, which could be happening today.

Nevertheless, the Flight Centre share price remains up 15% over the past 12 months.

And if you are one of the company's eligible shareholders, you can now look forward to receiving this 6.5 cents per share dividend next month on 17 April.

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Flight Centre Associates (FCA) to relaunch as Flight Centre Independent

Flight Centre Associates (FCA), the independent travel consultant brand of the Flight Centre Travel Group (FCTG), will undergo an exciting brand refresh in January 2022. In anticipation of the launch, FCA has been renamed as Flight Centre Independent, effective immediately. 

“Our independent offerings continue to be incredibly popular and updating our brand identity, including the new Flight Centre Independent name, is the next step in aligning ourselves to what the market needs,” says Chantal Gouws , Flight Centre Independent General Manager.

 “Our customers won’t notice much of a difference as they will still receive the same expert, highly-personalised attention from their ITC. But we are working hard behind the scenes to offer even more value. All will be revealed when we officially take Flight Centre Independent to market in January 2022,” says Gouws.

“Flight Centre Independent offers 2 unique offerings: the branded offering where you will trade as Flight Centre and the unbranded offering – our ticketing option – which also provides you access to our exclusive land and air content. 

“These two models continue to deliver ITCs and smaller travel companies the flexibility of running their businesses independently but with the peace of mind, support and financial backing of a globally recognised and secure company – the world’s largest travel retailer,” explains Gouws.

“We will soon be able to offer our ITCs both corporate and leisure content but will announce specifics when we go to market next year,” concludes Gouws.

Flight Centre Independent currently consists of 175 highly experienced independent consultants and small travel businesses throughout the country.

For more information on Flight Centre Independent, visit  https://www.flightcentreindependent.co.za/

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Flight Centre Travel Group celebrates second strongest start to a year

Post date: Nov 24 2023

Date: Nov 24 2023

By: Travelweek

TORONTO — Flight Centre Travel Group (FCTG) has recorded its second strongest start to a year, with $6 billion in Total Transaction Value (TTV) in the first quarter of 2023.

Following its recent Annual General Meeting (AGM), the company issued a business update to the Australian Securities Exchange that, in addition to $6b in Q1, included the following: 

• 1Q TTV increased about 20% – or more than AUD$900 million compared to the same period last year – to $6 billion, just below the record circa $6.2 billion result it delivered four years ago
• 1Q corporate TTV exceeded $3.1billion, another record, as the company continued to outpace the broader sector’s recovery, with activity across the industry globally reaching 72% of pre-COVID levels during the period (based on MIDT data for 1Q FY23 as a % of 1Q FY19)
• The organic growth that has fuelled the company’s rapid recovery to date has continued with FCM securing new, contracted accounts with projected annual spends in the order of $565million already this year.

“We’ve experienced unprecedented success in the first quarter (July-September 2023), of FY24 at the Flight Centre Travel Group, with an incredible increase in profits compared to the same period last year,” said Chris Lynes, Managing Director of Canada, Flight Centre Travel Group. “This growth is undeniable proof of our resilience, vision, and dominant position within the Canadian corporate travel sector, particularly among startups and mid-sized enterprises (SMEs).

“No surprise here; Canada’s vibrant and dynamic business ecosystem consistently ranks among the world’s best markets for SMEs, a fact that has contributed to our soaring profits.”

Lynes also noted that with new data from Morgan Stanley  confirming the continued growth of the corporate travel sector, FCTG remains confident in its future in Canada.

“Toronto, Vancouver, and Calgary remain the top destinations for domestic corporate travellers, while international travel has seen an uptick in popularity for U.S. destinations like Las Vegas, Chicago, and New York City. Indeed, our nation’s business borders are growing ever wider.

“We’re off to an impressive start this first quarter of FY24, and the outlook for the remainder of the financial year is even more promising,” said Lynes.

Chris Galanty, Global Corporate CEO, Flight Centre Travel Group, said the company’s investments in both of its digital platforms – Melon in the U.S. and UK, and FCM Platform – are starting to pay off.

“All new FCM customers are now successfully implemented on the new Platform and all our existing customers will also be transferred by the end of the financial year.= Corporate Traveller’s Melon is also going from strength to strength, with more than 90 per cent of new customers in the U.S. integrated,” said Galanty. “There’s no question our new digital platforms have, and will continue to be, key differentiators when it comes to winning new customers. With our strong people-first approach, combined with successful technological investments to date, this really sets us apart.”

Tags: Flight Centre, Lead Story

Flight Centre Travel Group AGM 2023 - Corporate Statement

Flight centre travel group’s (asx:flt) annual general meeting has taken place and the following business update was issued to the australian securities exchange..

• $6billion in first quarter (1Q) Total Transaction Value (TTV) – our second strongest start to a year and with corporate TTV again at record levels
• 1Q TTV increased about 20 per cent – or more than AUD$900million compared to the same period last year – to AUD$6billion, just below the record circa AUD$6.2billion result we delivered four years ago
• 1Q corporate TTV exceeded AUD$3.1billion, another record, as we continued to outpace the broader sector’s recovery, with activity across the industry globally reaching 72 per cent of pre-COVID levels during the period (Based on MIDT data for 1Q FY23 as a % of 1Q FY19)
• The organic growth that has fuelled our rapid recovery to date has continued with FCM securing new, contracted accounts with projected annual spends in the order of AUD$565million already this year.

Comments by Chris Galanty, Global CEO, Flight Centre Corporat e:

“ The corporate division of the Flight Centre Travel Group (ASX:FLT), that includes flagship businesses FCM and Corporate Traveller, has achieved record-breaking Total Transaction Value (TTV) for the first quarter of FY24 with year-to-date wins totalling circa AUD$900 million.

“FCM, in particular, has been able to secure some strong wins in both North America, United Kingdom and Asia – one of the many reasons we saw a particularly strong end to the month of October. We see the corporate travel market has recovered to circa 70 per cent as an average across all markets.

“Despite the challenging macro environment globally, FCM and Corporate Traveller continues to win new customers and grow market share – while keeping their resilient customer bases. The small-to-medium sized enterprise market in the U.S. and Canada in particular, is strong.

“We’ve also enjoyed successful growth in both our digital platforms – Melon in the U.S. and UK – and FCM Platform, with our investments in both really starting to pay off. 

“All new FCM customers are now successfully implemented on the new Platform and all our existing customers will also be transferred by the end of the financial year. Corporate Traveller’s Melon is also going from strength to strength, with more than 90 per cent of new customers in the U.S. integrated.

“There’s no question our new digital platforms have, and will continue to be, key differentiators when it comes to winning new customers. With our strong people-first approach, combined with successful technological investments to date, this really sets us apart. ”

For the full ASX announcement, please CLICK HERE .

Comments by Flight Centre Corporate Managing Director EMEA – Steve Norris:  

“ After a positive update from Flight Centre Travel Group’s (ASX:FLT) Annual General Meeting, we’re pleased to share that our corporate brands, FCM and Corporate Traveller, are continuing to flourish.

“As the world has officially opened, global business travel from the EMEA region has truly experienced a renaissance marked by resilient regrowth. We’re seeing increased globalisation and are continuing to see businesses focusing on face-to-face interactions.

“Innovations in hybrid event technology, coupled with an emphasis on personalised experiences have seen a surge. This trend has played a key role in FCM’s focus on boosting its Meetings and Events offering. We can foresee this remaining a huge growth area for the industry, both regionally and globally.

“Throughout EMEA, there has been a rise in small to medium-size businesses travelling in key growth countries. With SMEs accounting for 99* per cent of all businesses in the EU alone, FCM has successfully launched a specialised product designed to make travel as easy as possible for them. So far, we have launched this offering in countries including Ireland and France, and we have a keen interest in continuing to roll this model out throughout the region.

“Speaking of SME business travel specialists, Corporate Traveller UK has had an exceptional year. I’m very proud of the EMEA and global team, especially as they have no plans to slow down any time soon. This year Corporate Traveller UK’s Stage, Screen and Sports pillar has seen the fastest growth with an increase of over 20% in customers from the creative and entertainment industries.

“The demand for business travel throughout the region is continuing to rise. Our internal data revealed that year-on-year (01 January to 15 November 2022/2023) business travel from the UK and Ireland has increased by almost 13 per cent.

As expected, London Heathrow Airport has continued to be the preference for corporates departing from the UK – with London Gatwick and Manchester Airports remaining second and third for another period.

Looking to Europe, Amsterdam has continued to be a popular destination for those travelling for business. According to our data, New York’s JFK airport remains the preference for corporate travel outside of the EMEA region.

“The landscape of business travel has witnessed an enduring revival in the wake of evolving global conditions. Confidence in travel, both for business and leisure, is reflected among professionals to engage in face-to-face interactions, attend conferences, and cultivate relationships crucial for business growth. A trend that will only continue in years to come .”

* https://single-market-economy.ec.europa.eu/smes_en

Read the full ASX announcement

FCM Consulting appoints Florian Mueller to lead new aviation practice

FCM named Travel Partner of the Year – Global TMC at The Business Travel Awards Europe

Global Travel Trends - Q4-2022 Quarterly Update

1 877 967 5302

A little about Flight Centre

Who are we? Glad you asked. We're the travel-obsessed Travel Experts. We're here to open up the world for those who want to see. Every day, we give people all around the world the opportunity to experience something really amazing—travel! We love what we do.

Experience is everything to us. In fact, we have over 38,475 collective years experience in travel. We started doing this thing over 40 years ago in Australia and haven't looked back since. In 1984 Flight Centre opened its doors in the UK, New Zealand in 1987, South Africa in 1994 and Canada in 1995.

Flights, accommodation, vacations, cruises, tours, insurance, you name it—we do it. Business travel? That's our business too. Complex tricky group bookings for a hard to organize event? Not a drama. If it's travel related, we are your people.

We're the flagship brand of Flight Centre Travel Group (FCTG), an Australian born international travel company. It's recognized as one of the top five largest travel agencies in the world today with more than 2,000 leisure, corporate and wholesale businesses in 11 countries. Visit our parent Flight Centre Travel Group website here.

Read on and we'll share a bit about our amazing 40-year history and what is important to us...

Travel Experts around the world

stores globally

years of combined experience

of our team are female

of our team are between 30-39 years old

40 years of taking off

It's been 40 years since we opened our very first store in Australia. What a ride it's been. During that time we've had our fair share of triumphs, challenges and of course, plenty of adventures. And, while we're no overnight success, thanks to our incredible teams and first-class customers, we're chuffed to be able to celebrate such a milestone.

Skroo (Graham Turner—our founder) and friend (Geoff "Spy" Lomas) buy a double-decker bus and take off on their first tour around Spain, Portugal and Morocco.

Fast forward your Sanyo cassette deck to the mid ‘70s and that one bus has multiplied like guinea pigs. Top Deck is born, operating in London, and the following year, in Brisbane, Australia.

Welcome to the '80s. Airlines have been deregulated and Skroo reckons Australia, the UK and NZ are ripe for the picking, which makes sense for a bloke who grew up on an apple farm. Flight Centre is born.

Flight Centre opens in Sydney, Melbourne and Brisbane.

Frankie says Relax don't do it... but we did it anyway and Flight Centre opens in London

We say Kia Ora to our cousins across the ditch, and Flight Centre starts operations in New Zealand.

The Captain first appears (we've had 5 of those, ladies and gents, since!) and we introduce the famous "Lowest Airfare Guaranteed" slogan. Enquiry quadruples after trials on TV and press ads.

The '90s were all about Friends, Seinfeld, Guns n Roses and Flight Centre floating on the Australian Securities Exchange. We open in South Africa, Canada, the USA, and re-launch in the UK. We also welcome a number of new brands into the family.

Throw a shrimp on the braai, because Flight Centre opens in Johannesburg, South Africa.

Flight Centre opens shop in Vancouver, Canada. Profit surpasses $10M and Flight Centre goes public on the ASX. Flighties purchase over 25% of shares available and set an Australian record for take-up by in-house people.

We hold the first Flight Centre Airfare and Holiday Expo at the Brisbane Convention Centre. In our first year, over 8,000 customers attend. An additional 3,000 the following. In 1998, we start Expos across Australia and New Zealand.

The world and travel changed forever with 9/11, collapse of Ansett, GFC and the Iraq War. Many other businesses contracted during this time, our strategy was to keep growing and enter new markets. We also launched the Flight Centre Foundation, our give back program to the communities we work, operate and travel in.

The '10s is when we officially became the Flight Centre Travel Group, reflecting the company's transformation from its traditional roots as a travel agent to a world-class retailer of leisure and corporate travel products.

We immediately know it as the decade when the world stops, and then re-opens. 2020 international boarders shut, airlines ground their fleets, FLT temporarily suspends trading on the ASX and Flight Centre stands down over 15,000 employees. We issue over $1billion in customer refunds.

The future is bright, we've turned 40, launched our new tagline "Experience our experience", travel is back and we are flooded with new and returning customers ready to turn their travel dreams into a reality again.

A truly global company

With over 450 stores, 3500+ Travel Experts and a global website; you'll find us in Australia, New Zealand, South Africa, Canada and the UK. You will find a heap of us working remotely too, we're truly a global business, helping our customers how and when they need us.

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Our commitments

Reconciliation We acknowledge the continuous journey towards reconciliation we contribute to in the countries in which we operate.

Foundation Our philanthropic roots were laid 40 years ago, and we continue to make meaningful contributions to charities around the world that support our company purpose, which is to open the world for those who want to see. The Flight Centre Foundation is our way of harnessing the collective goodness of our people, industry partners and customers to give back to the communities where we work, live and travel.

Your dream job Centre

Put simply, we're a bunch of travel lovers looking for more travel lovers to join our family. We support our people the Flight Centre Travel Group way, with opportunities for our people to thrive, connect, give, move and get rewarded. Check out our available roles today.

View open roles

You're the centre of our centre

When you book with us, you know you're booking with the best in the business.

Responsible business practices

As a global leader in the travel industry, Flight Centre have the opportunity to help bring about real, lasting change; we are committed to doing just that.

Diversity, Equity & Inclusion 2022

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“I’m Not Going Out Like That”

You don’t really need to avoid boeing’s 737 max when you travel. here’s how to do it anyway..

The chances of dying in a cataclysmic air accident—you and your fellow passengers consumed by a molten fireball, cascading down toward the Earth’s surface—remain astoundingly low. Roughly 115,000 commercial airplanes take off and land every day, and a significant number of them are made by Boeing, which holds a 42 percent market share in the industry. So, despite those two criminal, reputation-altering 737 Max disasters in 2018 and 2019, and a slew of nonfatal but viscerally horrifying mechanical failures that have recently beset the company ( door plugs detaching over the Pacific Northwest, tires flinging off hulls , cockpit issues causing passengers to ricochet off the ceiling, and so on), the odds are good that when you step onto a Boeing aircraft, you will safely arrive at your destination.

And yet, despite those logical assurances, when I booked a trip down to Miami earlier this week, I did everything I could to guarantee my spot on an Airbus—Boeing’s eternal French nemesis, and a company that is not currently mired in spiraling controversy. (If you’re curious, JetBlue maintains a fleet made up entirely of Airbus planes, and they fly to South Florida from New York multiple times a day.) I have been afflicted by a fear of flying my whole life—on long-haul trips, I tend to spend most of the duration staring at the live map glowing on the back of the seat in front of me, constantly calculating just how far I am from the nearest airport in case of an emergency diversion. But over the past few months, my phobia has become a mainstream malady. It seems as if everyone, even those freaks who claim to enjoy the quaking of turbulence, is doing what they can to avoid suspect Boeing engineering.

“I’m flying down to Houston in late April, and most of the flights that went there were on United, and a lot of them that matched up with the times were all on Boeing,” Andy Hirschfeld, a reporter based in New York, told me. “I knew it was incredibly unlikely for anything to happen, but you’re not hearing any stories about Airbus right now, so I booked a ticket on JetBlue. That’s a risk in its own right. There’s only one or two flights to Houston from New York a day on that carrier. If it gets delayed or canceled, I’m screwed.”

Hirschfeld is lucky that his circumvention of Boeing required him only to find another flight. Others are going to far more drastic measures to allay their fears. Ellory Smith, a comedian in Los Angeles, told me that for an upcoming trip to Phoenix, she is considering making the brutal six-hour drive on Interstate 10, rather than boarding a Boeing jet. “It’s probably more dangerous to drive,” she said. “[But] vehicular death is so baked into our lives, whereas a plane crash is still shocking.” I’m with her. An 18-wheeler decimating my Toyota Corolla into a pile of glass and chrome sounds, frankly, so much more appealing than getting sucked out of a porthole at 30,000 feet.

Similarly, Derek Robertson, another journalist and a friend, told me that he added almost $1,000 worth of airfare for a work trip to this year’s SXSW to ensure that he would be sitting on an Airbus safe and sound. (“I’m not going out like that,” he said.) And last week, NBC tracked down a number of passengers who went so far as to switch their Boeing flights, after they were booked, to aircraft they found more reassuring. Leonyce Moses, a consultant in Virginia, ate a $70 fee for the trouble. “It was worth it for my safety,” she told NBC. In other words, Americans are in the midst of a Boeing reckoning. We may not fear death, but we certainly fear death like that .

Whether or not you find this to be rational behavior or a ridiculous overreaction likely hinges on your own assessment of the drama. As stated, midflight catastrophes—even during this concerning swoon in aviation history—are incredibly unlikely. By the time you have finished reading this article, several Boeing jets will have completed their journeys, with no incidents to report. Still, the outrage—and subsequent soft boycott—of Boeing’s product is fairly understandable. This many botches in such a short time frame is unconscionable, and there are real questions about the increased financialization of the company’s culture, which some have claimed has diminished its aerospace roots. Public pressure has mounted to the point that the company’s CEO, Dave Calhoun, resigned on Monday , so clearly Boeing is feeling the burn. (Should I mention the whistleblower who turned up dead from a gunshot wound? I’m trying to avoid New World Order ideation here, but, well, you know .)

However, if you’re the sort of person who wants to avoid Boeing aircraft regardless of the likelihood of a safety debacle, I asked Blaise Waguespack, a professor at Embry-Riddle Aeronautical University who specializes in the air travel industry, about the best ways to secure ourselves a seat on an Airbus when we purchase airfare. The solution is pretty simple: Just research the nitty-gritty logistical specifics of your flight, which are easy to find if you know where to look. When you book travel on Kayak or Google Flights—perhaps the two biggest third-party airfare retailers in North America—the specific model you’ll be boarding, Waguespack notes, is typically listed in the minor transactional details, a quarter of a scroll down the page. For instance: I just pulled up another New York–to–Miami flight in early May on Kayak, and in faint gray lettering on the itinerary, I can read that Spirit would be booking me on an Airbus 321 on the trip down and a 320neo on the way back up. You’ll be able to find similar clarity on most airline homepages as well. I put the same query into United and read about the many, many Maxes that would happily ferry me down to South Florida. (Yikes!)

“All that information is there,” said Waguespack. “If you’re a loyal flyer and you know your airline has a mixed fleet—where sometimes you’re on an Airbus and sometimes you’re on a Boeing, like United and Delta—if you expand the search parameters, you’ll be able to see the plane type.”

However, if you don’t want to go through that rigmarole—and if you want to avoid extreme edge cases, like your Airbus getting swapped out for a Boeing at the last minute due to a cancellation or a delay—Waguespack recommends simply looking up the fleet makeup of whatever airline you’re set to travel on. (As mentioned, JetBlue is a Boeing-free airline; same with Spirit, Frontier, and Allegiant.) Yes, booking on Spirit to avoid boarding a Max is quite the devil’s bargain, but it’s nice to have the option.

For what it’s worth, Waguespack has a slightly more measured take on the recent rash of Boeing-related dysfunction. He notes that many of the incidents that have made headlines occurred on United flights that were using Boeing engineering. Does blame lie with the manufacturer or the airline? The chicken or the egg? Waguespack doesn’t have the answer. Right now nobody does. So, until they do, and the abyssal depths of Boeing’s protocol degradation are revealed for all to see, I won’t be taking my chances. Send me home ensconced in the dulcet rumble of an Airbus jet. Nobody wants to spend the entirety of a flight side-eyeing the emergency exit.

Preserving & enriching a world worth seeing

Our purpose is to open up the world for those who want to see. As one of the world’s largest travel retailers and corporate travel managers, we recognise our responsibility to preserve the places we love while enriching our people, destinations and communities.

The world is changing, and our industry must change with it. This means focusing on reducing the environmental impacts of travel while delivering unique travel experiences for generations to come. We will leverage our platforms, people and partnerships to facilitate informed choices, helping customers reduce their impact and ensuring our actions benefit our people, destinations and communities.​​ We will work with our suppliers and industry to set sustainability targets and influence a lower carbon travel industry.

We are determined to do this; our people always find a way..

FCTG is a people business, our number one philosophy is “our people” and that philosophy applies when it comes to our sustainability strategy. Our sustainability story starts with our people and our commitment to prioritise our people’s, health and wellbeing while preserving the places we love.  Key objectives:  ‍ 1. Growth & development 2. Connection & culture 3. Purpose and community

Our Partners

Our sustainability story continues with our partners and our commitment to collaborate with our suppliers and industry partners to promote a lower carbon travel industry. Key objectives:  1. Sustainable supply chain 2. Sustainable product development 3. Community based travel

Our Customers

It is our customers that will ultimately make the responsible choices that will see us make the greatest impact.  We have a commitment to our customers to facilitate informed choices, helping our customers reduce their impact on the planet.  Key objectives:  1. Sustainable product choices for all customers 2. Technology solutions of our customers to track, measure and reduce the impact of their travel 3. Responsible travel education

We will focus on reducing the environmental impacts of travel while delivering unique travel experiences for generations to come. Key objectives: 1. Net Zero by 2050 (Science based target committed) 2. Investment in carbon compensation solutions 3. Influencing environmentally sustainable behaviour across our people, partners and customers

Our Principles

We will create a culture of collective action and accountability ensuring that everyone is involved and responsible for preserving and enriching a world worth seeing. Key objectives: 1. Transparent and ethical behaviour 2. Clear accountability and responsibility 3. Compliant and meaningful reporting

Memberships and Partnerships

FCTG is committed to working with key industry and global organisations who are aligned with our commitment of preserving and enriching a world worth seeing. ‍ We have committed to set a science-based target through the Science Based Targets initiative.

United Nations Global Compact 

FCTG has been a proud member of the United Nations Global Compact since 2018.FCTG supports the Ten Principles of the United Nations Global Compact on human rights, labour, environment and anti-corruption. We are working toward making the principles part of the culture and day-to-day operations of our company, and to engaging in collaborative projects which advance the broader development goals of the United Nations, particularly the Sustainable Development Goals.

At FCTG, we believe we can make positive change however we can’t do it alone; we need to work together as an industry. This is why we are excited to become a member of the GSTC, joining the global community to collaborate on sustainable travel initiatives that support our vision of preserving and enriching a world worth seeing. The Global Sustainable Tourism Council® (GSTC®)  establishes  and manages global sustainable standards, known as the GSTC Criteria. The Criteria are designed to be adapted to local conditions and supplemented by additional criteria for the specific location and activity. 

To empower clients,  FCM Consulting  has joined forces with  CAPA  - Centre for Aviation (CAPA), one of the most trusted sources of market intelligence for the aviation and travel industry and their partner,  Envest Global , to unveil a new, first in class approach for clients to help them address their environmental aims when planning business travel. FCM have devised an industry-first service that pairs their methodology alongside insights from the  CAPA   - Envest Airline Sustainability Benchmarking Report  which goes beyond the typical single CO2e metric typically used for sustainability calculations.

United Nations Global Goals

The Sustainable Development Goals (SDGs), also known as “the Global Goals”, are a set of 17 ambitions goals developed to achieve a better future for all.  The goals were developed in 2015 for realisation before 2030. FCTG is taking steps to align its strategies and actions with these goals.

# 3 Good Health and Wellbeing

FCTG have supported the good health and wellbeing of our team members globally by creating the Healthwise Global business along with ensuring all of our people have access to both mind and body health and wellness facilities and online tools.

# 5 Gender Equality

Womenwise was established in 2015 by a group of Flight Centre's senior female leaders, to inspire all women by showcasing opportunity, providing role-models and offering structured support.

# 7 Affordable and clean energy

FCTG have a goal to purchase renewable electricity equivalent to 100 percent of our power needs across our 25 countries by 2028.

# 12 Responsible consumption and production

FCTG have a commitment to facilitate informed choices for our customers to be able to travel more responsibly by developing sustainable travel product, technology for our customers to be able to track and measure their impact.

# 13 Climate action

FCTG have committed to the Science Based Target initiative and have a Net Zero Target of 2050.

# 17 Partnerships for the goals

FCTG collaborates with our suppliers and industry partners to promote a lower carbon travel industry.

Tread lightly and travel responsibly

Flight Centre Travel Group is committed to promoting and selling travel that respects human rights, the environment, and social equality – we have embodied this commitment in our Responsible Travel Charter. We encourage friends, family, and our customers to tread lightly when they travel with the Five Responsible Travel Tips. Join us on our journey of responsible travel with these 5 simple actions.

1. CONSERVE water

Much of the world suffers from a shortage of clean water so we can help by reusing hotel towels, taking short showers and turning off the tap!

2. REDUCE your waste

Ditch the plastic bag, refuse unnecessary packaging, dispose of your waste responsibly and pick up rubbish too! Recycle as much as possible.

3. GO LOCAL

Enjoy locally owned and operated restaurants and bars. Shop in the local markets and stores and utilise the expertise of local guides when booking tours or activities.

4. CARE ABOUT the wildlife

Take a ‘look but don’t touch’ approach to wildlife activities and avoid any attractions that involve ‘performance’, riding or closely engaging with wild animals.

5. RESPECT the local people and culture

Along with obeying local laws, this relates to dressing and behaving in a manner appropriate to the community.

Sustainability News

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End poverty

End Poverty in all its forms everywhere. FCTG is working alongside SolarBuddy to end energy poverty.

Zero hunger

End hunger, achieve food security and improved nutrition and promote sustainable agriculture. FCTG is working with organisations like Foodbank and 3Square to ensure no child goes hungry.

Good health & wellbeing

Ensure healthy lives and promote wellbeing for all at all ages. FCTG makes the health and wellbeing of our people a top priority through our Healthwise business.

Quality education

Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all. FCTG supports local schools and students in South Africa and the Teach for Tomorrow Program in PNG in conjunction with KTF.

Gender equality

Achieve gender equality and empower all women and girls. FCTG is committed to ensuring more women progress to the highest levels of the company and offers development opportunities and initiatives including Womenwise to achieve this.

Decent work & economic growth

Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all. FCTG supports work opportunities for all within the travel and tourism industry and strives for a healthy workplace culture.

Reduced inequality

Reduce inequality within and among countries. FCTG supports diversity and inclusion through initiatives like the Reconciliation Action Plan in Australia. In South Africa, FCM Travel Solutions achieved the Level 1 BBBEE (Broad-Based Black Economic Empowerment) Contributor status – the highest possible rating.

Responsible consumption & production

Ensure sustainable consumption and production patterns. FCTG continues to minimise energy consumption and eliminate the use of single use plastics where possible.

Climate action

Take urgent action to combat climate change and its impacts. FCTG carbon offsets in the UK and is investigating ways to reduce its carbon footprint in Australia.

Life below water

Conserve and sustainably use the oceans, seas and marine resources for sustainable development. FCTG prioritises education of our customers and our people to conserve and sustainably use the oceans, seas and marine resources. Our family brand tour operators have commenced the removal of single use plastics from product ranges.

Life on land

Protect, restore and promote sustainable use of terrestrial ecosystems, sustainably manage forests, combat desertification, and halt and reverse land degradation and halt biodiversity loss. FCTG supports Bush Heritage Australia in the conservation of ecologically important land.

Partnerships for the goals

Strengthen the means of implementation and revitalise the global partnership for sustainable development.FCTG works with the UNGC, the International Institute For Peace Through Tourism (IIPT), and the Association of British Travel Agents (ABTA),  to ensure we are creating positive change.

Stay up to date with our progress

To see how we are progressing on our sustainability journey please refer to our communication on progress reports below. A new report is expected in early 2024.

Communication on progress 2018

Download the report by clicking the button below.

Communication on progress 2019

Sustainability Report 2021