walaa visit visa insurance ksa

The Guide To Health Insurance For The (New) Saudi Visit Visa

Do you need health insurance for a saudi visit visa.

Health Insurance is required for a 1. Single and 2 . Multiple Entry Visit Visas whether it is for Family , Umrah , or Tourist visas.

The Multiple Entry Visit Visa can be extended. (See extension periods below).

What Is The Cost Of The Insurance For The Saudi Visit Visa?

The cost of the Saudi Visit Visa insurance is between SR 30 and SR 100 SR.

The price depends on age, sex, and medical background of the applicant. The cost will depend on the information you enter in the disclaimer form when you apply for the insurance.

Who Provides Health Insurance For A Saudi Visit Visa?

There are 32 Saudi insurance companies in operation in Saudi Arabia but ONLY 7 are authorized by the Ministry of Health to sell health insurance for the purposes of a Saudi Visit Visa . They are circled in red in the photos.

Click on the following links to compare quotes for the Saudi Visit Visa. 

Compare insurance company offers before you buy the Saudi Visit Visa insurance to get the best offer.

What Does A Saudi Visit Visa Health Insurance Cover?

It is travel insurance that only covers treatment for emergency cases. When you are in the kingdom, you would use it in the case of emergencies, traffic accidents, repatriation after death, dental, dialysis, problems of pregnancy problems and injuries through accidents, etc.

However, the costs of normal childbirth must be met by the family visit visa holder. 

Costs are covered for expenses up to a maximum of 100,00 SR . Policy limits are set in the contracts for cases of hospitalization, hospital rooms, doctor and nursing services, and life support limited to 600 SR per day.

Included also are scans, X-rays, lab tests, etc.

Medication is NOT included in the policy. The specific conditions are given in each individual the insurance policy.  

Treatments Covered :

Treatments not covered: , how much does health insurance cost for a saudi visit visa.

There is a criterion for insurance costs depending on the age, sex and medical background of the visitor applicant. Currently, the prices are between 30 SR and 100 SR.

You apply online or go to a branch that offers travel insurance for the Saudi Visit Visa that will allow you emergency treatment at any one of the Healthcare providers (see list below) above) and those authorized by the Ministry of Health.

How Do You Register with Your Choice of Insurance Company ?

First, compare and choose your medical insurance provider. Then, visit a local branch or apply online.

• Enter Your Personal Details
• Enter Visitor Passport Holder Number
• Enter Saudi Visit Visa Holder Number 
• Enter the Border Number in Passport
• Pay the Fee
• Print off the Insurance Policy

Your Saudi Visit Visa Insurance is issued to you!

If later you wish to extend the coverage for a Multiple Entry Saudi Visit Visa you can log in again at the same Insurance company website and click through to process the visit visa extension.  

How Do You Check Or Download A Saudi Visit Visa Certificate?

Your insurance company should provide you with a web link where you can check and download a policy certificate.

You will need to enter

• Passport Number
• Capture Text/ or Number

How do you check for Medical Insurance Validity for a Saudi Visit Visa?

This Is How You Do It.

• Choose Inquire About Visitor Insurance
• Then click Service Link
• Enter Visitor Passport Number & Captcha Code

Your medical insurance details and expiration dates will be shown on the screen.

How Do You Extend The Saudi Visit Visa?

Check your insurance company website. They can extend your Saudi Visit Visa online or at a branch. You must apply at least 6 days before the expiration date of the Saudi Visit Visa insurance to avoid complications.

To do this, they require the following:

What Are The Possible Extension Periods?

How do you get emergency medical treatment.

Find out which is the closest hospital to you which can provide treatment based on your Saudi Visit Visa insurance. The hospital should belong to the network of government-appointed health care providers in Saudi Arabia.

You need 2 things:

• Visit Visa Insurance Certificate
• Valid Passport

The hospital may have to contact your insurance company to get approval beforehand for certain treatments.

Your insurance policy provider MUST respond and make their approvals for treatments within 1 hr or 60 minutes after being contacted.

How Do You Make A Claim For Reimbursements?

After treatment has ended and to make a claim for reimbursements of medical treatments this is what you should do.

• Complete a Reimbursement Form (From Insurance Company website or branch)
• Obtain Lab Results, Scans or X-ray Reports (If applicable)
• Get Itemized Invoices and Receipt of Hospital Payments
• Obtain Detailed Medical Report from Hospital
• Get Original Doctor’s Medical Prescription
• Make a Copy Of Patient’s Passport
• Enter Visa Entry Number
• Provide The Certificate Of Visit Visa Insurance

Reimbursements will be settled in cash and will only cover emergency treatment according to the standard rate of charges at any hospital which is part of the network of appointed healthcare providers in Saudi Arabia. (See below)

How To Check Up On A Claim After It Is Made

At your insurance company branch or online portal choose Claims then enter the Policy Number .

See the following example of how to check a claim at Tawuniya Insurance Portal.

How Long Will I need To Wait After A Claim Is Made?

If you provide your insurance company with all the required documentation, they can process the claim within two weeks.

What If I Need To Challenge Or Complain About My Insurance Company?

If you enter into a dispute or need to challenge decisions made by your insurance company or your healthcare provider contact the online Council of Cooperative Health Insurance ( CCHI ).

After making a complaint, you have three days to gather all the necessary documents, so it is better to make your complaint at the beginning of the working week on Sunday or Monday to ensure you have enough time to collect the required documents from the hospital or healthcare providers.

Which Hospitals and Clinics Provide Emergency Health Care for Saudi Visit Visa?

The following list contains a detailed list of 4772 hospitals or healthcare centers that provide emergency services for holders of the Saudi Visit Visa insurance.

The list is in Arabic ONLY and you can search for the nearest healthcare provider to you by clicking on the region and city columns. The sheet can be translated in Excel . Click Review, then Translate .

Each entry contains the name of the Hospital, Health Center or Medical Supplies together with their contact details.

Which Is The Best Insurance Company For Saudi Visit Visa Insurance?

Below is a ranking of the best 30 insurance companies operating in Saudi Arabia. This ranking is based on income/turnover ONLY. It does not include customer service or payouts to policyholders.

We would love to hear from you to get feedback about these companies especially of you have made claim with any one of them. How do you rate your insurance provider and what specific issue you have had with them?

To let me know your experience contact Inside Saudi admin at [email protected].

Do You Need Help In Applying For Visas or Insurance?

Also, the process of applying for a visa and insurance is a bit complicated. So at Inside Saudi, we offer consultancy services to assist you in applying for travel visas and insurance.

Our consultants are experts in these matters, have contacts with passport officials and can produce quicker results.

Email us with your query and find out the rates at [email protected].

Salam Allekum! Hi there! Thanks for reading. Contact the Editor Mohammed Francis directly at [email protected] with any questions or queries.

Mohammed Francis

I am a UK national, a college teacher, father of 3, writer and blogger.

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Easily Check the Validity of Your Visit Visa Insurance Online

By Mohammed Ameen

Updated on: September 23, 2023

Visit Visa Insurance Check Online

Having valid health insurance is a requirement for obtaining and renewing a visit visa in Saudi Arabia. The Council of Health Insurance (CHI) website now allows you to check the status of your visit visa insurance . In this article, we will guide you through the process of checking your insurance status on the CHI website.

How to Check Your Visit Visa Insurance Status Online

Checking the status and expiry date of your visit visa insurance on the CHI website is simple and easy. All you need is your passport number. Follow these steps:

• Go to the CHI website ‘s visitor insurance Inquiry page: https://eservices.chi.gov.sa/Pages/ClientSystem/CheckVisitorsInsurance.aspx
• Enter your Passport Number
• Input the “Image Code” and click “ Ok .”
• The next page will display the complete information of your insurance policy linked to your visit visa.

In conclusion, verifying the validity of your visit visa insurance is an important step in preparing for your trip to Saudi Arabia. By following the simple steps outlined in this article, you can easily check your insurance status on the Council of Health Insurance (CHI) website. This ensures that you have the proper coverage in place and can avoid any potential issues during your visit. By taking the time to check your insurance status, you can have peace of mind knowing that you are fully prepared for your trip.

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Claim insurance on visit visa in Saudi Arabia

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People who come to Saudi Arabia on a family visit visa buy health insurance from their home country while stamping the visa on their passports. This is how a user claimed hospital expenses paid for the treatment of his father who came on a family visit visa to Saudi Arabia.

Conditions to claim Insurance

In order to claim medical insurance on a family visit visa, take care of the following 4 things;

• Make sure that the visit visa insurance is valid .
• It was an emergency case e.g. heart attack.
• The claim is submitted within 24 hours of admission.
• The patient tried to approach a government hospital before heading to a private hospital.

Government v/s Private Hospital

As soon as you face a medical emergency, take your patient to the nearest government hospital for treatment. The government hospitals take emergency cases in a far better way without asking for the upfront payment and they are better trained to claim the bills from the insurance company.

However, if the government hospital is not approachable, you can visit a private hospital and they would treat your patient.

Upfront Payment

The process to claim insurance on a family visit visa is not known to many private hospitals due to which they refuse to accept patients.

Therefore, you would be required to pay an upfront deposit to cover medical expenses in case the insurance rejects the claim.

In my case, I paid SR 20,000 deposit as my father required emergency heart surgery.

Contact the Insurance company

As soon as your family member is admitted to the hospital, push the hospital management to contact the insurance company and file a claim there. You can check the name of the insurance company through this link .

You are required to submit your first claim within 24 hours of the patient being admitted to the hospital. 

Complaint to CHI

In case you feel that the insurance company is not cooperating or hesitating to approve the insurance claim, immediately file a complaint to the Council of Health Insurance.

If you know how things work in Saudi Arabia, I would suggest you file a complaint with CHI to be on the safer side. You can complain to CHI for a family visit visa holder through this link .

Claim the Bills 

Keep a close follow-up with your hospital so that they keep on billing the insurance company for all the expenses.

Otherwise, they might ask you to deposit another amount before the discharge or at least refuse to refund your initial deposit.

Keep in mind that whatever expenses are required for the treatment of a patient are approved by the insurance company. If the insurance company is not approving something, it means it was not required and the hospital is overcharging you.

If an expense is rejected by the insurance company, ask them to reapply it with justification. Do not agree to pay anything in cash. With the CHI complaint in place, the insurance company will help you to the best they can.

Recover the guarantee

After receiving the claim for the medical expenses of your relative on a family visit visa from the insurance company, you can recover the entire amount of the initial deposit paid to the hospital.

The total bill was around SR 40,000 all of which was paid by the insurance company. 

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your Visa Information

Note that if the expiry date of the Visa or any of the information I provided is inaccurate, or I have a valid insurance policy with Tawuniya or any other insurance company for the same period, the policy will be considered "null" and Tawuniya shall retain the full right to reject all approvals and claims related to this policy.

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On behalf of myself and my dependents named under of this application, i, the undersigned, hereby:.

• Declare that, to the best of my knowledge and belief, the information provided in this application, whether in my hand or not, the above statements and particulars are complete and true and that I have not misstated or suppressed any material facts (a material fact is one which is likely to influence Tawuniya acceptance or assessment of this proposal. If you doubt whether facts are material, they should be disclosed).
• Agree that the Company shall have no obligation under the Policy that may be issued to reimburse any medical expense incurred which is not covered or which exceeds the Policy limits and I shall be responsible to reimburse the Company for any such incurred medical expenses.
• Authorize any representative of the Company to examine and investigate the medical record of all individuals named in this applicationfrom any physician, hospital or medical center.
• Declare that I understand that submission of this Application does not bind me to complete the insurance nor the Company to accept, but is agreed that this Application shall be the basis of the contract should a policy be issued.
• I note that the application and declaration only applies within the limits and coverage mentioned in “Visit visa” plan and its table of benefits.
• Medical expenses incurred in the emergency cases and at non-approved provider(s) must be submitted with original invoices and doctors report(s) within 30 days of the doctor visit before reimbursement can be processed, as specified in the policy. The compensation will be subject to the reasonable rates that are applied in the Kingdom.

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