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Reviews 4.0.

3,168 total

Most relevant

Excellent service

Excellent service, delivery , return , price. Happy with cruise fashion. Will order again in future

Date of experience : 16 April 2024

Cruise Service

Awsome online shopping experience, easy to order items , good prices, quick postage, easy to return and quick refunds.

Date of experience : 10 April 2024

Review your basket

Bought 3 pairs of trainers Love the quality and price , one pair was too small so had to return which was nice and easy and refund received very quickly only problem is that I was duped into paying for next day delivery again (not the first time)

Date of experience : 15 April 2024

Researched before ordering an adidas…

Researched before ordering an adidas jacket and website seemed legit. They use DPD for delivery. Even though i ordered at the back end of the easter weekend it arrived within 2 days. I had to send that one back as too small and again requested a bigger size and its due to arrive 24 hours later. Hopefully refund all goes ahead quickly for the first item but very happy with this company who are affiliated with flannels/Frasers and will use again.

Date of experience : 04 April 2024

Terrible! Stole money from my card and exchanged for gift voucher.

Terrible!! Paid with part voucher and paid the rest on my card, had to refund one item and they refunded it all on to my gift card and refused to refund the money that I paid as it is “policy”. I have already spent the entirety of my gift card £289 with them, however they feel it’s acceptable to then take another £60 from my card and transfer it to gift vouchers. This has left me with a £95 card when £60 was paid for with my own cash. Disgraceful, don’t mind getting a refund on the gift card for what I paid gift card but not my own money forcing me to spend it cruise. The customer service on the phone honestly couldn’t care less and were extremely unhelpful. If there is a policy like this it shouldn’t be well hidden within the website. Disgusting attitudes from them, even the manager. Emailed two weeks ago about this and not one single response but they’ve got time to email me incessantly about a review.

Date of experience : 07 April 2024

Reply from Cruise Fashion

Good morning Ainsley, Thank you for taking the time to leave us an honest review, this is appreciated.   I am very sorry to hear that you haven't been refunded correctly, I can understand your annoyance with this.   I have reached out to you via email as I would be more than happy to assist you with this issue, if you cannot find my email in your inbox, please check your junk/spam folder.   I look forward to hearing back from you! Kind regards,  Hannah Customer Service

Bought clothes on amazing sale

Bought clothes on amazing sale, couldnt believe it, even that it was legit and was going to be delivered. Delivered on time, very gratefull, i saved a lot of money.

Date of experience : 02 April 2024

Very well priced item with fast…

Very well priced item with fast delivery, the only reason it’s not 5* is postage is quite expensive.

Date of experience : 09 April 2024

Have shopped in Cruise for years and…

Have shopped in Cruise for years and never been disappointed with the quality or service

Date of experience : 08 April 2024

You get sent loads of offers…

You get sent loads of offers…. when making a payment you get charged on full price what a joke Worse customer service too…

Date of experience : 06 April 2024

Good Morning,  Thank you for taking the time to leave a review.  I am sorry to hear this. I can appreciate your frustrations. I will reach out to you via email so we can advise you further with this.

Great product, arrived on time , good communication, would shop again with you .

Date of experience : 31 March 2024

Received men’s shoes and return is…

Received men’s shoes and return is impossible! Although corresponded with customer service I was directed to website where it’s telling me no order history. Incredibly frustrating experience. Won’t buy from them again

Date of experience : 17 March 2024

Good afternoon,  Thank you for leaving your review, I hope you are well.  Please contact us directly so that we can look into this.  Please do not hesitate to contact us, I hope you have a lovely day. kind regards,  Lauren  Customer Service 

Efficient and competitive pricing.

Great products, competitively priced, and good customer service. I bought trainers, and the packaging was not brilliant, as they were just put in quite a large plastic bag, so the box was damaged. So if you wanted to keep the box to store your purchase then this was an issue. Otherwise good though.

Date of experience : 18 March 2024

Very good, quickly delivery and good price

Great product very happy with size

Great product very happy with size, as exactly as expected. Quick delivery with tracking. Definitely recommend and will use this company again. Was abit apprehensive at first as never used or heard of them before. But after mainly positive reviews it certainly lived up to expectations.

Date of experience : 29 February 2024

Very happy with my recent order

Very happy with my recent order. Product exactly as expected and in great time too. Price good so all in all a great experience.

Date of experience : 30 March 2024

Human touch v out of pocket

I was unable to use the return portal, but it was great to actually be able to utilise a contact number and speak to an actual person. The human touch can't be replaced, well done on this aspect of your service. What I don't like is being out of pocket, we pay for delivery and also have to pay for return items that we don't want for one reason or another, so if an item cost £20 and we pay £7 for delivery, then a further £4.99 if it has to be returned, making a total of £12 out of pocket. Not happy, they need to consider offering free returns, say they charge because of the cost of goods is a cop out

Good afternoon Abi, Thank you for reaching out to us.  I am happy that you were able to speak with someone from our team which you found to be a positive experience.  However, I am really sad to see you are unhappy with our returns policy.  I have reached out to you directly via email, please check this so we can improve your next experience when shopping with us.  I hope you have a great rest of your day.  Kind regards,  Courtney Customer Service

I both one jacket for my friends…

I both one jacket for my friends Birthday for the weekend, the item was faulty. They change my plans with this mistake. So I would like to change the jacket for XS size for free delivery like conpensation for this, sent so many email and they return my money back.

Good afternoon , Thank you for taking the time to leave us an honest review on Trustpilot, your time is greatly appreciated.   I am very sorry to hear that your item came faulty, I understand how concerning and frustrating this can be for you.   Please can you reach out to us via email, and we can look into this for you right away as we would love to resolve this for you.   We look forward to hearing from you!   Have a wonderful day.   Kind Regards,  Terrell Customer Service 

Great price and speedy delivery

Date of experience : 13 April 2024

Purchased Jacquemus bag online

Purchased Jacquemus bag online. It arrived fast and in great condition with dust bag folded inside. Ideally could've been packed in a box, instead of plastic bag to avoid potential deformation. Visit to offline store was also positive.

Date of experience : 24 February 2024

Quality and delivery is spot on.

Reviews of Cruise Fashion Ltd. (Clothing Store) in Aberdeen (Aberdeenshire).

Description

Information of Cruise Fashion Ltd, Clothing store in Aberdeen (Aberdeenshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Cruise Fashion (The Italian Centre) - Glasgow, Glasgow City

Cruise Fashion in The Italian Centre

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Cruise Fashion in Glasgow, Glasgow City G1 1HP - store located at The Italian Centre. Address: 7 John St, Glasgow, G1 1HP, GPS: 55.8598866, -4.2483033. Business details: opening times, special & holiday hours, Black Friday information.

Cruise Fashion in Glasgow, Glasgow City - Map - (The Italian Centre location)

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Your shopping destination is located on address: 7 John St, Glasgow, G1 1HP.

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Cruise Fashion, Glasgow Opening Hours

Below are the normal opening hours for Cruise Fashion, Glasgow. For seasonal (e.g. Christmas & Easter) and bank holiday opening hours and closing times please visit Cruise Fashion's website .

Cruise Fashion, Glasgow

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Other Cruise Clothing Shops

• Cruise Fashion Ltd, Edinburgh (41 miles)

Nearby Clothing Shops

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• Pretty Green Ingram (Permanently Closed) (0 miles)
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Suggested companies

Cruise Fashion   Reviews

In the Clothing Store category

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Company activity See all

Write a review

Reviews 4.0.

3,168 total

Most relevant

Excellent service

Excellent service, delivery , return , price. Happy with cruise fashion. Will order again in future

Date of experience : 16 April 2024

Cruise Service

Awsome online shopping experience, easy to order items , good prices, quick postage, easy to return and quick refunds.

Date of experience : 10 April 2024

Review your basket

Bought 3 pairs of trainers Love the quality and price , one pair was too small so had to return which was nice and easy and refund received very quickly only problem is that I was duped into paying for next day delivery again (not the first time)

Date of experience : 15 April 2024

Researched before ordering an adidas…

Researched before ordering an adidas jacket and website seemed legit. They use DPD for delivery. Even though i ordered at the back end of the easter weekend it arrived within 2 days. I had to send that one back as too small and again requested a bigger size and its due to arrive 24 hours later. Hopefully refund all goes ahead quickly for the first item but very happy with this company who are affiliated with flannels/Frasers and will use again.

Date of experience : 04 April 2024

Terrible! Stole money from my card and exchanged for gift voucher.

Terrible!! Paid with part voucher and paid the rest on my card, had to refund one item and they refunded it all on to my gift card and refused to refund the money that I paid as it is “policy”. I have already spent the entirety of my gift card £289 with them, however they feel it’s acceptable to then take another £60 from my card and transfer it to gift vouchers. This has left me with a £95 card when £60 was paid for with my own cash. Disgraceful, don’t mind getting a refund on the gift card for what I paid gift card but not my own money forcing me to spend it cruise. The customer service on the phone honestly couldn’t care less and were extremely unhelpful. If there is a policy like this it shouldn’t be well hidden within the website. Disgusting attitudes from them, even the manager. Emailed two weeks ago about this and not one single response but they’ve got time to email me incessantly about a review.

Date of experience : 07 April 2024

Reply from Cruise Fashion

Good morning Ainsley, Thank you for taking the time to leave us an honest review, this is appreciated.   I am very sorry to hear that you haven't been refunded correctly, I can understand your annoyance with this.   I have reached out to you via email as I would be more than happy to assist you with this issue, if you cannot find my email in your inbox, please check your junk/spam folder.   I look forward to hearing back from you! Kind regards,  Hannah Customer Service

Bought clothes on amazing sale

Bought clothes on amazing sale, couldnt believe it, even that it was legit and was going to be delivered. Delivered on time, very gratefull, i saved a lot of money.

Date of experience : 02 April 2024

Very well priced item with fast…

Very well priced item with fast delivery, the only reason it’s not 5* is postage is quite expensive.

Date of experience : 09 April 2024

Have shopped in Cruise for years and…

Have shopped in Cruise for years and never been disappointed with the quality or service

Date of experience : 08 April 2024

You get sent loads of offers…

You get sent loads of offers…. when making a payment you get charged on full price what a joke Worse customer service too…

Date of experience : 06 April 2024

Good Morning,  Thank you for taking the time to leave a review.  I am sorry to hear this. I can appreciate your frustrations. I will reach out to you via email so we can advise you further with this.

Great product, arrived on time , good communication, would shop again with you .

Date of experience : 31 March 2024

Received men’s shoes and return is…

Received men’s shoes and return is impossible! Although corresponded with customer service I was directed to website where it’s telling me no order history. Incredibly frustrating experience. Won’t buy from them again

Date of experience : 17 March 2024

Good afternoon,  Thank you for leaving your review, I hope you are well.  Please contact us directly so that we can look into this.  Please do not hesitate to contact us, I hope you have a lovely day. kind regards,  Lauren  Customer Service 

Efficient and competitive pricing.

Great products, competitively priced, and good customer service. I bought trainers, and the packaging was not brilliant, as they were just put in quite a large plastic bag, so the box was damaged. So if you wanted to keep the box to store your purchase then this was an issue. Otherwise good though.

Date of experience : 18 March 2024

Very good, quickly delivery and good price

Great product very happy with size

Great product very happy with size, as exactly as expected. Quick delivery with tracking. Definitely recommend and will use this company again. Was abit apprehensive at first as never used or heard of them before. But after mainly positive reviews it certainly lived up to expectations.

Date of experience : 29 February 2024

Very happy with my recent order

Very happy with my recent order. Product exactly as expected and in great time too. Price good so all in all a great experience.

Date of experience : 30 March 2024

Human touch v out of pocket

I was unable to use the return portal, but it was great to actually be able to utilise a contact number and speak to an actual person. The human touch can't be replaced, well done on this aspect of your service. What I don't like is being out of pocket, we pay for delivery and also have to pay for return items that we don't want for one reason or another, so if an item cost £20 and we pay £7 for delivery, then a further £4.99 if it has to be returned, making a total of £12 out of pocket. Not happy, they need to consider offering free returns, say they charge because of the cost of goods is a cop out

Good afternoon Abi, Thank you for reaching out to us.  I am happy that you were able to speak with someone from our team which you found to be a positive experience.  However, I am really sad to see you are unhappy with our returns policy.  I have reached out to you directly via email, please check this so we can improve your next experience when shopping with us.  I hope you have a great rest of your day.  Kind regards,  Courtney Customer Service

I both one jacket for my friends…

I both one jacket for my friends Birthday for the weekend, the item was faulty. They change my plans with this mistake. So I would like to change the jacket for XS size for free delivery like conpensation for this, sent so many email and they return my money back.

Good afternoon , Thank you for taking the time to leave us an honest review on Trustpilot, your time is greatly appreciated.   I am very sorry to hear that your item came faulty, I understand how concerning and frustrating this can be for you.   Please can you reach out to us via email, and we can look into this for you right away as we would love to resolve this for you.   We look forward to hearing from you!   Have a wonderful day.   Kind Regards,  Terrell Customer Service 

Great price and speedy delivery

Date of experience : 13 April 2024

Purchased Jacquemus bag online

Purchased Jacquemus bag online. It arrived fast and in great condition with dust bag folded inside. Ideally could've been packed in a box, instead of plastic bag to avoid potential deformation. Visit to offline store was also positive.

Date of experience : 24 February 2024

Quality and delivery is spot on.

Cruise Fashion Blog

All the latest fashion news from cruise, store christmas opening hours.

Heading to one of our stores over the festive period? Whether you’re shopping on Ingram Street in Glasgow, Victoria Square in Belfast or East Gates in Leicester, find out what times they’ll be open for shopping on those all important Christmas dates.

Sun 4th Jan 11am – 5pm

Simply wanting to stay warm and shop from home? Follow the link here to men's and women's winter sale.

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Customers fall in love with the Outlet Centres in Moscow

Russian customers appreciate outlets more and more, according to the exit polls conducted by Vector Market Research on behalf of FASHION HOUSE Outlet Centre Moscow. They tend to visit outlet centres more regularly and spend more time than they did last year. Nowadays, FASHION HOUSE Outlet Centre Moscow is full of men, women and children, enjoying the London and Milan-themed scheme, with only a handful of shoppers visiting on their own.

Opened in June 2013, FASHION HOUSE Outlet Centre Moscow is the first fully enclosed outlet centre in Russia. In less than 2 years it became one of the preferred shopping destinations among the inhabitants of the Moscow City and the nearby region. According to the survey conducted in December 2014, 7 out of 10 of the sample of visitors to FASHION HOUSE Outlet Centre Moscow are already returning customers and 55% of those clients declared to visit the scheme regularly – at least once per month.

Moreover, respondents appreciate regular development of the scheme’s retail and entertainment offer and spend more time and money in FASHION HOUSE Outlet Centre Moscow. Compared to the previous survey in 2013 the percentage of shoppers who stayed in the centre between 2 and 3 hours more than doubled and the number of customers who spent more than three hours almost tripled. Average spending increased by almost 40%.

One of the most distinct indicators that Russians like shopping at outlet centres is their overall shopping satisfaction. According to the survey, more than 80% of respondents found something they wanted to buy and an even higher percentage intend to recommend FASHION HOUSE Outlet Centre Moscow to their friends and family. Those recommendations of users remain the most important element in spreading the ‘word of mouth’ message that outlet shopping is a new way to shop and save in Moscow these days.

According to the study, high quality fashion items, famous brands, attractive prices and wonderful architecture are the main reasons why FASHION HOUSE Outlet Centre Moscow is being appreciated by customers. But there are also two important external factors improving popularity of FASHION HOUSE Outlet Centre Moscow – infrastructure improvements and rapid devaluation of rouble at the end of 2014. The opening of the new M11 highway has taken away traffic from Leningradskoe/M10, making FASHION HOUSE Outlet Centre Moscow even more accessible for millions of Moscow City residents. At the moment, it can be reached within mere 30 minutes’ drive from the centre of Moscow.

– The immediate improvement in price attractiveness of FASHION HOUSE due to the rapid devaluation of rouble at the end of 2014 increased the appeal to most customers. And once introduced to the benefits of outlet shopping, Moscow consumers typically became keen to use it more often. Nowadays, even with the recovery under way, we are seeing customers returning enthusiastically to the FASHION HOUSE Outlet Centre Moscow, as they seek to get more value from their spending on branded fashion – said Brendon O’Reilly, Managing Director of FASHION HOUSE Group. – After opening of the second phase of the scheme in 2016, we’ll add 24 new popular brand and drive further customers’ interest in FASHION HOUSE Outlet Centre Moscow – he added.

Record growth in 2022 and new Food Court opening at Bucharest

CONSTRUCTION OF FASHION HOUSE PALLADY IS WELL UNDERWAY.

Fashion house outlet centre pallady in bucharest opening on may 27, 2021 march 17th, 2021, on 4 november, the fashion house outlet centre st. petersburg officially opened in st. petersburg. november 4th, 2019.

Thousands of guests attended the ceremony, thus setting a record among Russian outlets in terms of the number of visitors.

• Regent Seven Seas Cruises

Best of Moscow by high speed train

By shuguley , February 15, 2014 in Regent Seven Seas Cruises

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Sure would appreciate someone who has taken "Best of Moscow by high speed train" from St. Petersburg could please share their impressions of this shore excursion. From the description this sounds like a very long day.

Wondering how the 4 hour train trip was in terms of accommodations, etc. Also what time did you leave the ship and what time at night did you return? Were both legs of the trip on the high speed rail (I read that slower trains also travel the same tracks)?

My wife and I are considering this excursion. We thought that if we are making all the effort to go to Russia then how could we pass up going to Moscow, walking in Red Square, seeing St. Basil, etc.

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If you are considering this on the 2015 June Baltic cruise on Voyager; my suggestion is don't. There is so much to do in St. Petersburg and although a train is one of my favorite ways to travel the time would be far better spent in St. P.

Thanks for the advice. Yes, this would be on the Voyager during the 2015 season but not yet sure exactly which cruise.

We did the Moscow excursion "on a different luxury line", but from your brief description it sounds very much like the same trip, so I will operate on that assumption. It is a VERY long day! We left the ship at 5:30 AM and returned at 12:30 AM. The highspeed train trip is comfortable, and while they call it "Business Class" it does not compare well to the equivalent class on say Rail Europe. When we did it in 2011, we did have highspeed both ways, and the trip back seemed much longer as the adrenaline and excitement had worn off!:D

Moscow itself is not that terribly different from any other big city in the world, but this Cold War kid never thought he would ever stand in Red Square, never mind walk the grounds of The Kremlin, or tour The Kremlin Palace, or see (but not visit) Lenin's Tomb, or visit The Armoury. But he did, and he loved every minute of it! Yes, it is a long day, and you barely scratch a scratch on the surface, but it is worth it. There is a tremendous amount to see in St. Petersburg, but every Baltic cruise goes to St. Petersburg, so you can go back if you choose to. Not every cruiseline offers you the chance to see Moscow.

I have not personally done this tour, but our last time in St Petersburg, the private guide that we hired for a day was leading the regent tour to Moscow on the high speed train the next day. He said it was way better than the previous alternative, which was flying to Moscow and back. He said that you actually got to Moscow faster because you didn't have to deal with airline checkin etc. it did seem like a very long day to me, and there is so much to see and do in st. Petersburg that I didn't consider doing it.

countflorida

We toured to Moscow from St. Petersburg via the hi-speed SAPSAN train last September, from a Baltic cruise on the Oceania Marina. You need to have a two-night, three day port call in St. Petersburg to take this tour because the tour typically leaves the ship around 5:00 - 5:30 AM and doesn't return until after midnight the next day. We didn't take the ship's tour; we made private arrangements with TravelAllRussia for three days of touring, the first and third days in St. Petersburg and the second day the tour to Moscow by train. Our cost for the private tour for three days was about the same as what the ship charged for the excursion to Moscow alone. There are a number of private tour agencies that operate in St. Petersburg and offer the Moscow train tours; we would strongly recommend them over the ship's tours.

All three days had private guides with car and driver. The second day, the driver picked us up at the ship and took us to the train, but we were alone on the train, and met in Moscow by the guide on the station platform. After our tour and dinner, we were brought back to the train and after the return train trip met by the driver and taken back to the ship. Because you are alone on the train you must have your own Russian visas.

If this is your first visit to St. Petersburg, I would agree there is much more to see there. We found Moscow somewhat a disappointment, particularly Red Square. The Kremlin and the cathedral in Red Square were also worth seeing. But the best thing we saw was the Moscow subway! I worked for the Washington Metro system back in the 1980s as it grew from 40 to 80 miles and although I was in the computer area, I learned a lot about the challenges of running a subway system. We used the Moscow system to get across the city from where we had dinner to the train station, and I was amazed at the cleanliness', speed of operation, the short headways maintained, and the courtesy of everyone involved. A very impressive experience!

We had been to St. Petersburg before, and so had the time to take a day and go to Moscow. Also, I really like trains, and the SAPSAN is a German train set running on Russian rails. Seats are like first class domestic air, spacious but not too plush or comfortable, but with enough room. Not too much recline, and almost 8 hours on the train in two shots is a lot for an old man. They come through and sell drinks, candy, etc. but the sellers don't speak English and no one around us helped, so we had just poor coffee once coming, and brought stuff with us for the trip back. Not too much to see from the train either, particularly on the return when it is night the whole way.

If you decide to go, take a private tour and avoid the overly expensive ship's tour. I'm glad we did it, but wouldn't bother to repeat the tour; we've seen Moscow.

Thanks so much to all of you for the thorough and thought insight. Yhe information you have provided is most helpful.

countflorida: Your detailed post is very helpful. We are not quite ready for a Baltic cruise but should do so within a year. Time enough to do our pre travel research, bookings and visa gathering.:) Thank you!

Emperor Norton

Sure would appreciate someone who has taken "Best of Moscow by high speed train" from St. Petersburg could please share their impressions of this shore excursion. From the description this sounds like a very long day.   Wondering how the 4 hour train trip was in terms of accommodations, etc. Also what time did you leave the ship and what time at night did you return? Were both legs of the trip on the high speed rail (I read that slower trains also travel the same tracks)?   My wife and I are considering this excursion. We thought that if we are making all the effort to go to Russia then how could we pass up going to Moscow, walking in Red Square, seeing St. Basil, etc.

I did this on Seabourn. IMO DONT. Take Aeroflop (er Aeroflot). The train has non folding seats where you are literally knee to knee with your fellow passenger (facing each other). Further they don't believe in air conditioning. It's also the worlds slowed bullet train. I think I would have found more enjoyment wandering around the St. Petersburg and Moscow airports.

Countflorida,

This is a little off topic,, however we had planned a river cruise in Russia but decided we would rather stay on land and have booked about two weeks with Travel-All-Russia using the private guide and driver. I'm curious as to how you found them as a tour company.

The guides they provided were fine. We had a different guide each of the days in St. Petersburg, but both were flexible, pleasant, knowledgeable and spoke English very well, as did the guide in Moscow, incidentally. She was a bit aloof, distant, not too friendly, but otherwise fine. In fact, she was the one who suggested taking the Metro, which unexpectedly became one of the highlights of the Moscow excursion. If I have a complaint with AllTravelRussia, it is with their plan and its execution (more later).

I had requested emphasis on World War II (in Russia, the Great Patriotic War) sites and info. In scheduling us, they weren't careful about dates and a couple of the sites we wanted to see were scheduled on the third day, after we'd been to Moscow. But both sites were closed that day of the week, and that info was readily available, right on web sites describing them. Also, the included meals (lunches in St. Pete, dinner in Moscow) were not what we asked for: light meals with some choices, so we could avoid things we didn't like and choose things we did like. My request was ignored; we were given full Russian meals with a fixed menu, no choice. On the first day, a fish dish was the entre, but I am allergic to fish. Fortunately, I had the e-mail I'd sent with me and showed it to the guide, and she was able to change my entre to chicken, which was very good actually. But we didn't want a 3-4 course lunches or dinner (in Moscow). We had the guide drop the lunch the third day, although we never got any credit or refund. But, particularly in contrast to the ship's tours, the prices were so reasonable we didn't worry too much about it.

The people who were on the ship's tour to Moscow saw us boarding the same train for which they were forced to queue up and wait on the way back, and asked us what we had done. I was candid and open so they were not happy when I explained what we had arranged and particularly what it had cost. Also, when we returned to the ship, we found they had laid on a late supper for those who had gone to Moscow, so up we went and had something. Well, it turns out the late supper was supposed to be just for those on the ship's tour, but we and others on 'independent' tours, there were a dozen or more of us, crashed the party, actually got there first, and they didn't realize it until the larger group arrived and there weren't enough tables/places set. By that time, the 'independents' had all gotten served and were eating; what could they do?

A couple from the larger group sat down with us and asked us about our tour, and they were the ones I told about our arrangement and its cost. They turned to others who’d been with them and announced the details, loudly enough so the whole room heard, which started a lot of bitching and complaining. I gathered they weren't very happy with the ship's tour to begin with, and this was the straw that broke the camel's back. We finished up and beat it out of there, but overheard later that one of the excursion staff came to check on something and ran into a real mess. I caught a cold on the trip, which forced me to bed the second day following in Tallinn, so by the time we reappeared we heard about the contretemps' but apparently no one recalled who started it, thankfully.

Because of what happened to us, I would probably not use AllTravelRussia if I were to go again, or if I did, I would be sure to get confirmation of every detail of the tour. They do have good reviews generally, and we were certainly helped by their visa department and liked the guides and drivers. Their weakness, I say now with full 20:20 hindsight, is that once the sales person who plans the tour, sells it to you and collects your money, he (or she) transfers the plan to their Russia office for implementation; there is no follow-up to make sure it gets done right. And that is where our problems arose; we paid for a custom tour but got a standard package with a few destinations switched, and no one checked them out, even to see when they were open the day we were scheduled to go. If you check every detail that’s important to you, it should be OK, but that’s a hell of a way to have to do business, in my opinion.

Thank you for the 20/20 hindsight observation on your Russian tour operator, and better priced than the ship's excursion cost.

Thanks very much for the feedback.

We had the same experience as you so far as price. We originally booked a Viking Cruise but, hearing some things about the river cruises that made us unhappy, looked into other options. T-A-R cost the same or less than a cruise and had us in hotels for 11 days. We opted for the private tour. They have three tour levels, based on hotels. We originally opted for the four star as it did not cost much more than the three star hotels. Finally we decided to throw it all in and upgraded to five star. In Moscow we will be at the newly opened Kempinsky which is two blocks from Red Square. In St. Petersburg it is the Grand Hotel Europe, one of the most vaunted luxury hotels in Russia. Location is important for us as the tours use up only part of the day so being in the center of everything for our independent touring is important. As with many other cities, the less you pay, the farther out of the center of town you are.

We have been working with our salesman in D.C. and he seems to get back to us with the changes we want. He recently returned from Russia so is up on everything. When I asked they said they paid the full TA commission if I wanted so I got my usual TA on board so he is watching our back and giving us that extra level of comfort. He also set up our air, which I know pays him little or nothing, and got us business class for much less than T-A-R wanted for economy, though it took working for a while with a consolidator. He's happy to get his 10 percent on this trip without having booked it. He also took care of the trip insurance. We've been doing a lot of research on the CC sister site Trip Advisor and will write a report there. We will, I guess, become a source of info for CC members after having spent 5 days in Moscow and 6 in SP.

• 4 months later...

scubacruiserx2

Anybody considering a day trip to Moscow from St. Petersburg on the Sapsan may want to look at our travelogue filled with pictures.

http://boards.cruisecritic.com/showthread.php?t=1927687

Very informative. Thanks dor sharing. Jeff

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Out & about

Hillary Clinton and Malala Yousafzai Toast Their New Broadway Show

Dozens of theater, film and media stars turned out on Thursday night for the opening of “Suffs,” a new musical about women’s suffrage.

By Sarah Bahr

Photographs by Nina Westervelt

The journalists reported from Midtown Manhattan for Out & About , a column that covers the events where notable, powerful and influential figures gather — and their outfits.

“This is thrilling,” Hillary Clinton, the former secretary of state, said on a chilly Thursday night outside the Music Box Theater on 45th Street, as women in strapless gowns walked a purple carpet.

Ms. Clinton, a noted Broadway superfan , was making her Broadway producing debut with “ Suffs ,” a new musical about women’s suffrage that traces the campaign for the right to vote from 1913 through the ratification of the 19th Amendment in 1920, which was celebrating its opening night.

The show not only arrives in a presidential election year, as states attempt to tighten voting laws , but also as Broadway is bringing more female-centric stories to the stage. Audience interest in such stories has also been strong — in the previous week, “Suffs” ranked in the top 10 of the 36 shows on Broadway in the percentage of its seats filled.

“I’m so excited that audiences are embracing this story,” Ms. Clinton said. “It’s historic and relevant, and it’s emotional, and it shows the relationships among these women who fought so hard to get us the right to vote.”

“And,” she added, “I literally hum the songs all the time.”

“Suffs” also boasts mainly women behind the scenes. Its core producing team, which is all female, includes Malala Yousafzai, the 26-year-old Pakistani activist and Nobel Peace Prize winner, who, like Ms. Clinton, is making her producing debut.

“This show reminds us that women fought hard for their right to vote, and it’s not something that we should take for granted,” said Ms. Yousafzai, who attended Thursday night’s performance with her husband, Asser Malik, and wore a red pin with a hand and a black heart — used to signify support for a cease-fire in Gaza — and a purple hijab.

Ms. Yousafzai said it was the musical “Matilda” that helped her adjust to life in the United Kingdom after she moved there after the Taliban shot her in Pakistan in 2012 because of her support of educational rights for girls.

“I could see another girl from another place, and I could relate to her,” Ms. Yousafzai said. “And I’ve been watching musicals ever since.”

When she saw “Suffs” at the Public Theater in 2022, and “immediately fell in love with it,” she knew, she said, that she had to be involved with bringing it to the Broadway stage.

“This was a story that everybody needs to see and everybody needs to hear,” Ms. Yousafzai said.

Shaina Taub, a singer-songwriter who wrote the book, music and lyrics, began working on the project 10 years ago, and plays Alice Paul, one of the leaders of the movement, in the show. It went through several years of development before premiering Off Broadway at the Public Theater in 2022, then still more rewrites, including a new opening number, before beginning performances on Broadway in March.

“I’m just excited for us to finally get to build up community around the show,” Ms. Taub said.

(The crowd on opening night included the filmmaker Ken Burns; the editor Anna Wintour; the influencer Dylan Mulvaney; and the performers Sara Bareilles, Ben Platt, Laura Benanti and Lin-Manuel Miranda.)

For two and a half hours, they listened to a cast that included the Tony Award nominees Jenn Colella and Emily Skinner race through a lineup of rousing feminist songs as Ms. Taub’s character, Alice, enlists her fellow suffragists. (In his review , The New York Times’s chief theater critic Jesse Green described the production as “smart and noble and a bit like a rally.”)

At the curtain call, Ms. Clinton, who was seated on the front right side of the center orchestra section, was one of the first to stand and applaud. As the cast and creative team were presented with white roses, Ms. Taub spoke from center stage.

“If you’re inspired by this story, if you do one thing, make sure you’re registered to vote,” she said, to raucous applause.

As the show let out, members of the cast, creative team and audience headed to Pier Sixty, an event venue on the Hudson River in Chelsea with floor-to-ceiling windows and a glass-enclosed terrace with a twinkling view of Lower Manhattan.

Ms. Clinton was one of the first partygoers to arrive. She relaxed and sipped from a glass of white wine until the cast walked in. She hugged Ms. Taub and congratulated her, while Ms. Yousafzai and her husband posed for photos in front of a purple “Suffs” backdrop.

The performers Ben Platt, Darren Criss and Rachel Brosnahan chatted around buffet tables stacked with an assortment of small bites, including barbecue glazed short ribs, miniature citrus crab cakes, raspberry cream tarts, tiramisù, lemon coconut macarons and carrot coconut bundt. Bartenders poured glasses of sparkling wine and Old Fashioneds.

Guests, who were given light blue sweatshirts that read “Ambitious” as they departed, seemed to absorb the message of the night.

As the party was picking up, a young woman in a gold-sequined dress posed near one of the large purple “Suffs” photo backdrops. Then she turned to a friend and said, “I’m going to vote!”

Sarah Bahr writes about culture and style for The Times. More about Sarah Bahr

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