expedia travel agent portal

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Welcome to Partner Central

Your connection to Expedia Group’s global travel marketplace, Partner Central provides tools and information to help you attract travelers, manage your business, and maximize revenue potential.

Optimize your listing

Target the right guests

Set rates with confidence

Manage reviews

How it works

Listing in our marketplace gives you access to millions of people planning their next trip. We’ll show you how a few simple steps can help you start attracting new guests.

Ready to get started?

Join us and unlock access to high value guests. Our tools make quick work of essential tasks and puts critical insights at your fingertips. Signup is easy, fast and free.

Exciting news! We've launched a new website for Expedia Group partners. As you explore this website, you may be redirected to the new experience to get the latest information. Check it out today ! 

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Easy-to-use tools for managing our relationship are located in Partner Central. Designed to make quick work of essential tasks and put critical insights at your fingertips, our goal is to support you and your business goals.

Improve the visibility of your property

From the booking experience to the stay itself, the experience you provide guests helps determine your visibility in our marketplace. Discover the factors that impact where your property appears in search results.

Offer strength factors

Put your best foot forward with guests by ensuring your property content is complete and your rates and availability are competitive.

Guest experience factors

See what areas of the guest experience are your strengths — and what areas can be improved.

Optimize revenue

Selling the right rooms at the right price is key to running your business profitably. Supplement your experience and knowledge with the latest market data and meaningful competitive insights .

Revenue management

Competitive set

Easily identify key competitors, monitor their performance and make informed adjustments to win more business.

Rooms, rates & availability

Property Analytics

Enhance guest experience.

The importance of your online reputation is increasing alongside traveler expectations. Our communication tools make it easier to anticipate needs, delight guests and land glowing reviews.

Delight guests by engaging with them before they arrive. Identify and solve for special requests so check-in is seamless and easy for everyone.

In-house feedback

Post-stay reviews

Maximize marketing impact.

Need to boost your bookings? Tap into marketing programs that target high-value guests, promote your market or simply increase traveler views of your listing. There are options for every goal and budget.

Accelerator

Campaigns & promotions

Be recognized for your exceptional service through this invite-only program that helps you engage our high-value loyalty program members.

Streamline OTA operations 

Connectivity

Manage from anywhere.

Partner Central app

• Expedia Group
• Reservations

The detail you share about your property – types of amenities , services, policies, and proximity to popular sites – is used when travelers narrow a search to find an accommodation that meets their specific needs. Excellent photos and information about your surroundings help travelers imagine staying with you and prompt them to book their stay.

Thorough, accurate, and engaging listing content ensures travelers have the information they need to make a booking decision. Your focus providing a great experience for travelers, from planning through stay, helps your property appear higher in search results and gives you more visibility with travelers. Read more about how your listing content impacts your sort order here .

Rev+ is a free tool (no subscription required) featuring a real-time data flow that provides a current view of occupancy, compression, and competitive pricing. Unlike other reports that have some lag, Rev+ reveals the market conditions for that day, week, month and year ahead.

Find out more about the opportunities available to you with Rev+ in Partner Central.

Absolutely. Tips for acknowledging guest concerns during their stay and for responding to poor reviews are both available. In-house Feedback is always private while post-stay reviews, once vetted, will be available to other travelers. Graciously acknowledging less-than-glowing feedback and perhaps sharing how you’ve remedied the issue will help you actively manage your online reputation.

Absolutely! They’re designed to be used together and as standalone tools. For example, you might be a VIP Access property running a package promotion to attract travelers who plan ahead, while at the same time leveraging a same-day deal to offset last-minute cancellations.

To help you choose a solution that will best meet your needs, we’ve identified the top-performing connectivity providers on Expedia Group through our Connectivity Partner Program awarding top partners with an Elite or Preferred designation. 

Elite Connectivity Partners:  An exclusive group of top-performing Expedia Group connectivity partners who offer the highest-quality connection to Expedia Group and comprehensive functionality   Preferred Connectivity Partners:  High-value connectivity providers recognized for their advanced systems with a wide range of products and an excellent connection to Expedia Group  See the full list of current Elite and Preferred partners

Our easy-to-use platform, Partner Central, will be the primary location for managing reservations, loading inventory, changing rates, and keeping your listing up to date. Many partners opt to use a connectivity provider to link our systems and automatically perform daily tasks. They log in to Partner Central to leverage our more advanced tools including competitive set analysis, real-time market pricing, and other marketing programs. If you have any problems, our local teams are ready to help.

Yes. Expedia Group partners have access to a suite of tools and data insights that help you develop and execute a profitable revenue management strategy. We're constantly innovating and publishing best-practice guidance to support your success.

An online travel agency (OTA) is a key part of your distribution strategy. If your goal is to reach more travelers and attract those who will be happiest at your property, an OTA can help.

At Expedia Group the breadth of our travel supply attracts travelers who are researching, planning, and booking travel. They often plan far in advance, stay longer at your property, and spend more. In addition to helping you fill your rooms, we provide tools and market insights to help you provide outstanding guest experiences and grow your business.

We're one of the world’s leading travel marketplaces, with an extensive brand portfolio that includes both globally recognized and locally relevant travel brands, including Expedia, Hotels.com, Orbitz, Travelocity, and more. Learn more in our About Us section.

No. To keep your workload to a minimum, we automatically email the guest to confirm the reservation.

You can easily cancel a reservation on behalf of a guest in Partner Central. If a cancellation fee applies, you can charge the linked Expedia Virtual Card on the cancellation date.

Yes. The Messages tool in Partner Central allows communication with guests before they arrive and we're happy to include check-in instructions with your property listing. 

As an Expedia Group partner, you choose how you want to accept guest payments. Options include leveraging our secure payment processing to have travelers pay online when they book and charging an Expedia Group issued virtual credit card for payment at checkout. You can also have guests pay you directly at check-out and compensate Expedia Group.

To appeal to the broadest number of travelers, you can choose to offer both options and let the guests decide what's best for them.

It isn't a problem if your property doesn't accept credit cards. We'll make sure your listing communicates how you accept payment (cash, check, credit card, etc.) so travelers are prepared when they arrive. We'll confirm with you in a call to welcome you to the Expedia Group family.

In addition to providing an easy-to-use and secure experience for travelers to book your rooms, Expedia Group invests heavily in advertising, digital marketing, and social media promotion to attract consumers from around the world to your market and individual property.

We're constantly mining our data for insights and emerging travel trends so we can both innovate and develop the best set of free and robust tools that enable you to grow your business. We also operate traveler and partner support centers to help solve the sticky logistical issues that inevitably arise when people set out to explore the world.

% Earn higher commissions

Lock in higher commission rates when you book rooms from our new Premium Plus commission tier. Look for the new commission tier icons.

• New! Premium Plus starting from 11%
• Premium starting from 9%
• Basic Plus starting from 7%
• Basic starting from 3%

Payment Flexibility Get payment flexibility

Whether you choose to pay with Expedia or pay at hotel, your commission level will be the same.

Next Status Reach the next agency status

Expedia TAAP benefits haven't changed. Keep booking with Expedia to reach the next agency status and get paid higher commissions on eligible bookings.

Create an account to register your agency

If you don't have an Expedia TAAP account, create one to begin booking travel as part of your agency.

Please complete all fields.

• About Expedia Group Opens in a new window.
• About Expedia Partner Solutions Opens in a new window.
• Expedia Travel Agency Affiliate Agreement Opens in a new window.
• Expedia TAAP Legal Policies Opens in a new window.
• © 2024 Expedia, Inc, an Expedia Group Company. All rights reserved.

Expedia TAAP is the leading booking platform for travel agencies. Join thousands of your fellow travel agents worldwide to earn commissions, create memorable trips for travellers and grow your business.

Welcome to expedia taap, boost your travel business with expedia taap.

Access the world’s largest travel inventory

Tailor traveller experiences with our vast partner network in 200+ countries.

Maximize earnings with attractive commissions

Earn commission on total booking value inclusive of taxes and fees.

Exclusive rates for travel agents

Offer travellers package rates at 350,000+ properties with an average 20% off consumer rates.

Simple-to-use tools that put you in control

A world-class booking experience, efficient support and marketing materials to grow your business. 

Additional information about Expedia Group

Partnership

• Distribute your inventory
• Build your travel experience
• Advertise with us
• Explore our affiliate program

Research & insights

• Case studies

EXPEDIA TRAVEL AGENT AFFILIATE PROGRAMME

Achieve scale and increase profitability

Empower travel agencies to earn commissions and deliver exceptional customer service with our easy-to-use travel booking platform.

Everything you need to know about Expedia TAAP

The Expedia Travel Agent Affiliate Programme (TAAP) allows you to scale your travel agency while providing your clients with exceptional travel experiences. To learn more about TAAP,  download the brochure .

A world of travel options

With Expedia TAAP, travel agents have access to our vast range of supply, rates and availability to give travellers exactly what they’re looking for.

accommodation options, including 35+ different types such as holiday homes, in 200+ countries*

airlines, including low-cost carriers, with access to 6,500+ airports*

car hire companies operating in nearly 3,000 locations*

tours, activities, attractions and adventures*

Find out why we’re preferred by travel agencies

Our easy-to-use travel booking platform is built to be fully operational in days. Register now to get started.

Efficient booking features

Our platform makes life easier for travel agents in many ways:

• More than 20 sort-and-filter features to surface the most relevant search results
• Ability to see estimated earnings before booking
• Generate property quotes to help travellers plan their trips
• Build traveller confidence with instant booking confirmations
• Modify reservations online in less than one minute with the self-service Booking Manager
• Create and send traveller vouchers in under 20 seconds with the Itinerary Builder

Exceptional traveller experience

The unbeatable rates and last-minute availability are just some of the things that keep travellers happy:

• Over 650,000 promotional rates available
• Competitive package rates that are on average 20% less than rates on consumer sites
• Flexible cancellation policies and payment options
• The ability to book accommodations right up to the day of check-in

Competitive rates and commissions

Expedia TAAP gives you access to a variety of competitive rates. From seasonal sales and package deals to exclusive distribution rates from global chains, our range of rates and deals helps you book more—and earn more. Plus, you earn commissions on the total booking value, including all taxes and fees (payable at the time of booking).

Always-on support for agents and travellers

Our support centre is available 24/7 to help you get the most out of the platform. We also have a worldwide support team with thousands of representatives in more than 40 contact centres who speak multiple languages to give travellers the help they need before, during and after their trips.

The power of our platform

A proven solution for travel agencies.

‘Since we started selling activities with Expedia TAAP, we’ve seen our trip cancellations go down and our traveller satisfaction and earnings per holiday skyrocket up.’

Ben Ross Managing Director and Founder, 1000 Mile Travel Group

‘We use Expedia TAAP to find, book and confirm activities in under two minutes.’

Lenora Perry Double Diamond Consultant, Expedia Cruises

‘We use Expedia TAAP because they have the best rates. Package Rates allow us to offer travellers even cheaper rates than what they could find themselves.’

TO-DO Managing Director, HolidayXP

Join the thousands of travel agencies that rely on Expedia TAAP

Earn competitive commissions with Expedia TAAP

Register today and grow your travel agency.

Already a partner?

Log in to the Expedia TAAP portal.

Frequently asked questions

Who can apply to taap.

Expedia TAAP is an end-to-end booking platform built specifically for travel agents and agencies of any size. We support over 37,000 travel agencies and travel management companies in over 32 countries. From virtual organisations and brick-and-mortar businesses, find out how Expedia TAAP can benefit you. Get started now.

How much can I earn in commissions?

What sets Expedia TAAP apart from other booking platforms is that the commissions on TAAP are calculated based on the total gross booking value, including taxes and fees.

Why should I join Expedia TAAP?

Here are some of the benefits:

• Maximise earnings with commissions paid on total booking value including all additional fees and surcharges (payable at the time of booking.)
• Access to Expedia Group’s global supply of travel products and services
• Industry-leading rates and impressive last-minute availability
• A world-class booking experience and travel tech that delivers easy-to-use and fast bookings

I use Expedia TAAP and I need help with something. How do I get support?

You can access resources and our support channel in our Help Centre.

*Expedia Group data, 2022

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Young U.S. Travelers Ditch Online Travel Agents for Bank Booking Sites: Skift Research

Sean O'Neill , Skift

April 1st, 2024 at 1:20 PM EDT

Young Americans are shunning online travel giants like Expedia and Booking.com in favor of credit card travel portals, such as Chase Travel and Capital One Travel, a Skift Research survey found.

Sean O'Neill

Would you book your next vacation through the reservation platform of your bank credit card, such as Chase Travel or Capital One? Would you turn instead to online travel agencies like Expedia and Booking.com? Or would you book directly with airlines and hotels?

If you’re an American under 35, the likely answer is that you favor your bank credit card’s travel portal, according to Skift Research .

A Skift Research survey found that roughly a third of U.S. Gen-Zs and Millennials book airline and hotel reservations through credit card platforms, while only a quarter use online travel agencies.

This behavior is the opposite for older travelers, who are much likelier to use online travel agencies than credit card portals.

A Rising Generation Opts for Next-Gen Travel Players

Skift Research surveyed 1,001 U.S. travel credit card holders who had taken at least one long-distance, overnight trip in late 2023. The survey was fielded online by a trusted third-party consumer panel provider.

The survey found that between 32% and 36% of travelers between the ages of 18 and 34 booked trips through credit card reservation portals, using their credit cards to either pay or redeem rewards. Between 24% and 25% booked trips through online travel agencies.

The preference for credit card portals was reversed for older travelers. People over the age of 55 booked through online travel agencies about 27% of the time, but they used credit card platforms only about 11% to 12% of the time.

Between 40% and 60% of travelers of all ages said they booked directly.

Online Travel Companies Still Benefit

The bank-led programs have grown quickly. JPMorgan Chase & Co. began pushing its Chase Travel portal to its U.S. customers in earnest in 2022. Last year, Chase Travel processed roughly $10 billion in transactions , making it roughly comparable in volume to established players like American Express Travel. Capital One Travel has similarly grown by leaps and bounds since its 2021 relaunch .

However the credit card travel booking portals source most of their inventory through business-to-business contracts with online travel giants. So companies like Expedia, Booking Holdings, and Hopper still make commissions by providing white-labeled plane tickets and hotel reservations to these banking partners.

It could be a perilous game for online travel giants to let upstart banking players create customer loyalty and habits among young travelers. Agencies’ commissions from powering the bank portals behind the scenes are typically less — and often 50% less — than when customers book at agencies themselves.

If a generational shift in booking patterns holds long-term, it could eventually undermine the margins of online travel companies.

Chase Travel Exec On How In-House Agency and Tech Provide an Edge

Chase Travel and American Express Travel are among the top handful of leisure travel sellers in the U.S. That’s mostly good news for online travel agency partners, as well.

More from Skift Research

Travel tech sector stock index performance year-to-date.

What am I looking at?  The performance of travel tech sector stocks within the  ST200 . The index includes companies publicly traded across global markets including online travel, booking, and travel tech companies.

The Skift Travel 200 (ST200)  combines the financial performance of nearly 200 travel companies worth more than a trillion dollars into a single number.  See more travel tech sector financial performance .

Read the full methodology behind the Skift Travel 200.

Have a confidential tip for Skift? Get in touch

Photo credit: Some of the Chase Sapphire credit cards used for booking travel and other things. Source: Chase.