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Our Misson, Vision & Values

Travelling and connecting with places and people is so important to us, it’s the cornerstone of why Welcome to Travel exists.

We believe that travelling broadens the mind and changes the way you think. The people you meet and the experiences you have give you an improved ability to empathise with different situations and people.

Travel is the best way to learn about the world and how it works. Our experiences both travelling and working in travel have led us to where we are today, and to Welcome to Travel’s Mission Statement, Vision Statement and Values.

Our Mission

Through travel, we connect people to positive experiences enabling them to see the world differently.

To create a world where everyone is encouraged to travel.

Aim for positive

Quality always wins, community is key, encourage growth, lead by example, value every relationship, back yourself, do what is right.

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Eat, Sleep, Wander

30+ Travel Agency Vision Examples

Here you will find our unique Travel agency vision examples created just for you to copy/paste on your website. Vision and Mission statements for travel agencies are important for a quality social media presence, so you can use these as an inspiration to craft your own.

Travel agency vision examples

     1. (travel agency) is a diverse group of creative, self-motivated individuals with a passion for making travel easier, more affordable and more rewarding for our customers. With plenty of exciting twists, turns and opportunities along the way.

     2. At (travel agency) is all about the journey, helping you explore new challenges in a place where you can be your best self. We’ve always been pioneers, with a vision to shape the future of travel through cutting edge technology, to make it easier for everyone to enjoy amazing experiences wherever they go. 

     3. With (travel agency) you’ll be taking a different path and trying something new. Under a desert sky, or in the heart of a bustling city. Discovering the perfect hideaway, or the perfect paella. We’re determined to make the world of travel more sustainable, more accessible, and more inclusive, to create a positive impact on a global scale. 

     4. (travel agency) powers travel for everyone, everywhere through our global platform. We believe that travel can be a genuine force for good. That’s why we’re committed to giving back to the people and places we visit, and empowering our travelers to do the same.

     5. (travel agency) is the most rewarding way to book a place to travel. We really love travel and we know you do too. That’s why we make it really easy to book with us. With hundreds of places to travel around the world we have it all, you can be sure you will find the perfect place for you.

     6. At (travel agency), our vision is to make travel simple and fun for all, and our core values guide us in making this possible. These core values can be seen in the projects that we undertake, and the way in which we solve problems for our customers. They are a representation of OUR BEING & OUR DOING.

     7. At (travel agency) we have a new vision. Inspiring people to go further and share more. It’s a vision that encourages people to reach higher, to broaden their lives and the lives of others, and to seek experiences worth sharing. 

     8. We will achieve our new vision with a new mission. By putting people first, we’ll push boundaries and inspire the world’s most shareable experiences. We made the searching and booking process simpler and stress-free as it ought to be.

     9. (travel agency) wants to inspire you, and is dedicated to being your travel champion – a companion and instigator, wandering the world beside you while helping make your traveling experience memorable with innovative apps, competitive prices and 24/7 customer service.

     10. We understand that the more we travel, the more we enrich our lives. (travel agency) is built for people like you because we know that when it’s easy to book trips and save money, you’ll travel more often and get more out of the trips you take.

More Travel agency vision examples on the next page…

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Mission statement travel agency examples.

As a travel agency, it’s important to have a clear mission statement that guides your business strategy. A mission statement is a brief statement that summarizes your company’s purpose and values. It can help you stay focused on your goals and make decisions that align with your core beliefs. In this article, we’ll provide examples of mission statements for travel agencies and offer tips for crafting your own.

Why Do You Need a Mission Statement?

A mission statement is a powerful tool for any business, but it’s especially important for travel agencies. Travel is a highly competitive industry, and having a clear sense of your purpose and values can set you apart from your competitors. A mission statement can also help you attract and retain customers who share your values.

Additionally, a mission statement can help guide your business decisions. When faced with tough choices, you can refer back to your mission statement to ensure that you’re staying true to your core beliefs. This can help you build a company culture that aligns with your values and create a sense of purpose for your employees.

What Should Your Mission Statement Include?

A mission statement should be concise and memorable. It should capture the essence of your company’s purpose and values in just a few sentences. Here are some elements that you might include in your mission statement:

• Your company’s purpose or reason for existence
• The values that guide your business
• Your target audience or ideal customer
• Your unique selling proposition or competitive advantage

When crafting your mission statement, it’s important to be authentic and true to your values. Don’t try to copy someone else’s mission statement or include buzzwords that don’t reflect your business. Your mission statement should be unique to your company and reflect what makes you stand out.

Examples of Mission Statements for Travel Agencies

Here are some examples of mission statements for travel agencies:

“To create unforgettable travel experiences for our clients, while fostering a culture of environmental responsibility and community engagement.” – This mission statement emphasizes the agency’s commitment to sustainable travel and community involvement.

“To provide personalized travel planning services that exceed our clients’ expectations, while fostering a culture of creativity and innovation.” – This mission statement highlights the agency’s focus on personalized service and innovative thinking.

“To empower our clients to explore the world with confidence and curiosity, while fostering a culture of inclusivity and respect.” – This mission statement emphasizes the agency’s commitment to diversity and inclusivity.

Tips for Crafting Your Mission Statement

Here are some tips for crafting a mission statement for your travel agency:

• Start by brainstorming your company’s purpose and values. What sets you apart from your competitors? What do you believe in?
• Keep it concise. Your mission statement should be no more than a few sentences long.
• Make it memorable. Your mission statement should be easy to remember and repeat.
• Be authentic. Your mission statement should reflect what makes your business unique and true to its values.
• Get feedback. Once you’ve drafted your mission statement, share it with your employees and customers to get their feedback.

A mission statement is a powerful tool for any travel agency. It can help guide your business decisions, attract and retain customers, and create a sense of purpose for your employees. By crafting a clear and authentic mission statement that reflects your company’s purpose and values, you can set your agency apart in a highly competitive industry.

Frequently Asked Questions

What is a mission statement.

A mission statement is a brief statement that summarizes your company’s purpose and values. It can help you stay focused on your goals and make decisions that align with your core beliefs.

Why do travel agencies need a mission statement?

A mission statement is important for travel agencies because it can help set them apart from their competitors, attract and retain customers who share their values, and guide business decisions.

What should a mission statement include?

A mission statement should include your company’s purpose or reason for existence, the values that guide your business, your target audience or ideal customer, and your unique selling proposition or competitive advantage.

How do I craft a mission statement for my travel agency?

To craft a mission statement for your travel agency, start by brainstorming your company’s purpose and values. Keep it concise, memorable, and authentic, and get feedback from your employees and customers.

• Mission, Vision and Values

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Embrace the Essence of Travel with Our Mission, Vision, and Values at Sun Gate Tours

At Sun Gate Tours , our vision is to create transformative travel experiences in Peru that go beyond the ordinary. Our mission, carried out every day, is to realize this vision through high-quality, safe, and sustainable journeys that resonate with both our values and the expectations of our discerning travelers.

We are committed to upholding the highest standards of quality in our services, ensuring every journey with us is not only memorable but also aligns with responsible and ethical tourism practices. Our core values reflect our respect for local laws, communities, and the environment, underpinning our efforts to offer travel experiences that are meaningful and purpose-driven.

Ready to explore Peru with a trusted and reputable company? Discover our mission, vision, and values and embark on a journey that promises more than just a destination with Sun Gate Tours.

Our Mission

We are serving our customers, searching for their entire satisfaction, providing quality touristic services, and committing to our country's social, cultural, and environmental reality.

By 2025, we will be among the very top businesses in Peru's tourist industry, widely lauded for the excellence of our offerings and the positive impact we have on the nation's progress.

Our Purpose

Our Core Values

As a company, the information provided to our customers must be honest and trustworthy. This value makes us different and helps us make decisions based on firm facts.

Our relationship rests on a foundation of teamwork and mutual support, so we have built a group focused on getting things done and operating based on talent and give-and-take.

We respect the individual 

Respect is considered the fundamental base of the relations within our company. We value human dignity, accept our differences and consider our rights and those of others to establish a polite and friendly working environment.

Services Quality

Service quality is one of our most essential values, which demands all our effort, determination, and courage to succeed in our work and the services we provide. We conduct our work with dedication and without mistakes, optimizing delivery time and putting effort into what we do to achieve quality results.

Communication

Each of us must interact transparently and appropriately, trying to strengthen our interpersonal relations and the company’s image. We are conscious that our communication generates perceptions, expectations, and requirements, which motivate us to improve our behavior, attitude, and knowledge.

Our team members must show loyalty, referring to faithfulness, commitment, identification, pride, membership, confidentially, and interest defense, at any moment for and in the company’s name.

Constructive Spirit    

Constructed spirit refers to a positive attitude, optimism, increased value chain, creativity, and good faith that must be shown and lived by those who work in our company.

Community and Environment

We commit socially and culturally to the community and adapt our business strategies to preserve the environment.

This is what they say about us...

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Sun Gate Tours is an Adventure Tour Operator and DMC in Peru with more than 11 years of experience, dedicated to bringing you innovative and active travel experiences.

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CLIMATE ACTION

Our purpose is to inspire, create, share and lead the best travel experiences ever. We recognise that our business creates negative environmental and social impacts, including producing emissions that contribute to global warming. That's why we’ve been carbon-neutral since 2010, carbon offset all our trips and have a  seven-point commitment plan that supports our Climate Emergency declaration . We are the first global tour operator with verifiable science-based targets through the Science Based Targets initiative, to limit global warming to 1.5C in the next decade. We’re here to find solutions .

B CORP ™ C ERTIFICATION

We're a certified  B Corporation ™. We’ve always been about balancing profit and purpose, and in 2018 we joined the B Corp™ community to certify our commitment to using business as a force for good.

It's an independent global stamp of approval of the work we already do – like evolving to be more   inviting,   inclusive, engaging   and   you- friendly with our new Ethical Marketing Guidelines . It's all backed up by our vision of changing the way we all see the world.

COMMUNITIES WE VISIT

Our purpose is totally tied to our product (that's our trips). We're all about using our trips as a force for good, as well as good times. We're genuinely connected to and invested in the places we go, the people we meet along the way, and the communities at the heart of every Intrepid experience. We think globally, act locally, and engage personally.

With our legendary local leaders out front and each of our trips supporting an Intrepid Foundation partner, we’re a global collective that's local at heart. From community-based tourism to new experiences that support First Nations and Indigenous communities around the world, we strive to  give back locally.  Get out there and see it .

THE INTREPID FOUNDATION

The Intrepid Foundation is our not-for-profit. We accelerate community-led sustainable development through travel, enabling our partners to solve global issues locally. With our travelers’ help, it’s contributed more than AU $12 million to over 130 community organizations since 2002.

That’s just a snapshot of the work we do beyond creating and leading the best travel experiences ever. From giving back to local communities to positively affecting the environment, we have a powerful impact on the planet and its people. Equality , animal welfare , reconciliation and more, we are dedicated to sustainability in all its forms.

We’re here – and here to do good – for both people and the planet. Find out more:

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Vision & Values

• About TUI Group
• Vision & Values
• Our business
• TUI History

At TUI we aim to lead the way, consistently evolving to adapt to new consumer needs and market opportunities to ensure we stay ahead of the game. Since 2015, our business vision was THINK TRAVEL. THINK TUI. The message back then was simple: TUI equals travel. It guided us whilst moving from independent tour operators to the leading integrated tourism group, from local heritage brands into the global power brand we are today.

Now we are ready to broaden and grow that power brand. So it’s time to reflect on a new vision that stretches across our full product offering – packages, components, hotels, flights, tours, cities, experiences, cars and more and focuses our efforts on our specialist capability – leisure experiences and enriching people’s lives. A vision is about directing us all towards the same goal and making our ambition clear to the marketplace. TUI enriches lives through travel & leisure experiences.

To summarise this vision, TUI’s new vision statement is: Excellence in Leisure Experiences. Excellence is what we strive for in everything we do, every day. Leisure is our focus, our heart, it’s our heritage and what we know. And Experiences encompass the broad range of products we have to offer and the end-to-end customer journey we own.

This new north star goal is completing the picture of other guiding initiatives, our brand purpose: “TUI creates the moments that make life richer”, our customer-centricity programme “Makers of Happy”, our values “Trusted”, “Unique”, “Inspiring”, our customer promise of “Live Happy” and our new employer brand “Let’s TUI It!”. Each of these initiatives is directed towards a specific audience with different goals in mind. However, they are all connected by the same ingredients that make us unique. Excellence in Leisure Experiences is now completing the picture.

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Rajah Travel Corporation

• Norwegian Cruise Line
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• Funtastic Holidays
• Funtastic Vacations Philippines
• Heart of Alsace
• Insight Vacations
• Luxury Gold
• Rocky Mountaineer
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NAVIGATING TRAVEL INNOVATION

With the vision of progress, Rajah Travel Corporation has been at the forefront in developing and promoting diversity of travel experiences. Running for almost 5 decades as a Filipino owned company, RTC has grown with its people whose warmth and hospitality remain as its unique asset.

Since it opened in 1972 founded by Jose and Alejandra Clemente, the second generation leadership as represented by the current Chairman and President Aileen Clemente continues to embody stewardship as Rajah’s culture of travel.

The delivery of travel products and services will always be experimental along with the adoption of innovation and technology trends. The “new normal” will not be a bottleneck as Rajah refuses to rest on its laurels and continues to re-invent ways in achieving its goal.

On its 49th year, Rajah Travel Corporation will remain competitive with the rest of the world in covering the whole spectrum of the travel business and beyond.

The Rajah Travel Experience

We are a Filipino owned company over 4 decades strong, powered by 250 personnel who live and breathe to bring you an EPIC travel experience. We are accredited by the Philippine Department of Tourism and are fully incorporated as a member of BSP/IATA with inbound & outbound ticketing and reservations.

Rajah Travel strives to bring you a life as you imagine.

Rajah Travel's brand of EPIC is about giving our travelers the travel that they want. What we want is for YOU to live your brand of adventure; from domestic to international destinations ranging from Asia Pacific, Europe, all the way to North and South America.

• Luxury travel for discerning travelers. Suites and villas, customized tours, VIP access - nothing but the best.
• Quick getaways. Centrally located hotels and your choice of tours.
• A showcase of the best of the Philippines. Choose from quick getaways and long vacations.
• Free and Easy arrangements. Create your own adventure.

A Partnership of Epic Proportions

Rajah Travel is Philippines General Sales Agent (GSA) for Insight Vacations since 1982 and Contiki Tours International Limited since 1997, two of the largest motorcoach operators in Europe. We are also the Philippines General Sales Agent for Luxury Gold, Uniworld Cruises, U by Uniworld, Contiki, Emirates Dubai Experiences, and Heart of Alsace.

Rajah Travel is one of the few Preferred Sales Agent for Silversea, Norwegian Cruise Lines, Rocky Mountaineer, AAT Kings, and Club Med.

Epic Travel with just a click of a button

Online booking tool, travel registry, gift certificate, travel shop, more of our extensive services.

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We would like to highlight our international affiliation with CWT™. Rajah Travel has been an international partner representative of CWT’s Global Partner Network in the Philippines since 1995, through which we have optimized our ticketing capability, as well as benefited from the acquisition of several Global and Regional Clients.

Meetings & Events Management

The Meetings & Events Team specializes in incentive travel, group travel, events solutions and events management. They also arrange itineraries and activities, transport logistics, venue sourcing, and acts as event secretariat when such services are needed.

• Gift Certificates. Online purchase of a specific amount of travel credits
• Souvenir Shop. Travel merchandise such as bags, kits, accessories and special event souvenirs
• Travel Registry. Allows friends and family to contribute to a pooled travel fund for a honeymoon, birthday or graduation gift

a) Gift Certificates – online purchase of a specific amount of travel credits b) Souvenir Shop – travel merchandise such as bags, kits, accessories and special event souvenirs c) Travel Registry – allows friends and family to contribute to a pooled travel fund for a honeymoon, birthday or graduation gift

Documentation Services

The Documentation Services Department of Rajah Travel Corporation specializes in visa processing, passport processing, and other documentation services. The Documentations Team processes and handles visa requirements for the USA, Canada, Schengen territories, other European and Middle Eastern countries, and Asian countries.

Embassy Accreditation

Embassy of Japan one of only 6 accredited agencies under Category A

Embassy of the Republic of Singapore one of 2 only accredited agencies

Embassy of Korea one of only 10 designated agencies for filing of group visas, and one of 35 travel agencies for filing of individual visas

• Airline Reservations and Ticketing
• International Tour Packages, Wholesaling & Retailing
• Philippine Tour Packages, Wholesaling & Retailing
• Meetings, Incentives, Conventions, Exhibitions (MICE)
• Event Management
• International and Local Group Travel
• Passport and Visa processing
• Other Documentation Services

Tourism Site Management

The Tourism Site Management is one of the departments of Rajah Travel Corporation that offers a range of consultancy, management, and development services for both established and emerging hotel/resort properties, tourist sites, and other establishments.

Since its establishment in 2018, the Tourism Site Management has acquired to manage Playa La Caleta in Bataan

Travel Academy

With it’s maiden run in October 5, 2020, the Travel Academy offers Remote Practicum (Mentorship) Program that takes students across the different Department Operations of RTC. One simply enrolls in the different sessions that will cumulatively fulfill their required total practicum hours.

AWARDS & RECOGNITION

Throughout its existence, Rajah Travel Corporation has received a host of Top Producer Awards from various airlines and international tourism organizations.

International Awards

Voted by readers of Travel Trade Gazette (TTG) Asia and TTG MICE as Best Travel Agency, Philippines for the years 2001, 2005, 2006, 2007, 2011, 2012, 2014, 2015, 2016, 2018 and 2019

Recognitions by Partners

Airline Awards Top Agents Awards - Malaysia Airlines, Singapore Airlines, United Airlines, Royal Brunei, and Air China

• Asia Partner of the Year 2019 for Insight Vacations and Uniworld
• GSA of the Year 2018 for Insight Vacations
• Top Agents Award - Sabre
• Top Producing Award - Travelport

Why Choose Us?

International accreditations.

• International Air Transport Association (IATA)
• World Travel and Tourism Council (WTTC)

Government Accreditation

• Department of Tourism
• Bureau of Immigration

Local Tourism Associations

• Philippine Travel Agencies Association (PTAA)
• Philippine Tour Operators Association (PHILTOA)
• Philippine Association of Convention/ Exhibition Organizers and Suppliers (PACEOS)
• Tourism Industry Board Foundation (TIBFI)
• Tourism Congress of the Philippines (TCP)
• Tourism Promotions Board Philippines (TPBPHL)
• PHILTOA Logo
• PACEOS Logo
• Tourism Congress Logo

Business Associations

• American Chamber of Commerce of the Philippines (AmCham)
• Japan Chamber of Commerce and Industry of the Philippines, Inc. (JCCIPI)
• Chamber of Commerce of the Philippine Islands (CCPI)
• AMCHAM Logo
• JCCIPI Logo

Our Advocacies

Tourism knowledge center (tkc).

Rajah Travel Corporation firmly believes in its core value of stewardship. In line with this, the company has several advocacies in its thrust of being a steward, not only to the company, but more so, to the tourism industry and the community.

• Online resource for data / research / analysis
• Digitization of files / data
• Program management for tourist attractions
• Website development for tourist attractions

Lost Pieces of History

Rajah Travel works with communities to uncover or rediscover lost pieces of history. We believe in the value of preserving our country’s culture and heritage and we aim to spread awareness to fellow Filipinos and foreign visitors.

We have been working with the Palawan Liberation Task Force since 2015 to highlight the historical value of the Palawan Province and the key role it played in World War II.

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Travel Agency Strategic Plan Template

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• Ready-to-use, fully customizable Subcategory
• Get started in seconds

In the fast-paced world of travel, having a well-defined strategic plan is essential for achieving success and staying ahead of the competition. With ClickUp's Travel Agency Strategic Plan Template, you can create a roadmap for your agency's growth and profitability.

This template empowers travel agency owners and management teams to:

• Set clear and measurable business objectives to drive success
• Identify target markets and tailor marketing strategies to reach them effectively
• Allocate resources efficiently to maximize profitability
• Implement sales tactics that will attract and retain customers
• Stay organized and on track with a comprehensive plan for success

Don't leave the success of your travel agency up to chance. Get started with ClickUp's Travel Agency Strategic Plan Template today and take your business to new heights!

Benefits of Travel Agency Strategic Plan Template

Planning for success in the travel industry is crucial, and a Travel Agency Strategic Plan Template can help you achieve just that. Here are some benefits of using this template:

• Clearly define your business objectives and goals
• Develop effective strategies to attract and retain customers
• Identify target markets and tailor your services to meet their needs
• Implement marketing and sales tactics that drive bookings and revenue
• Stay ahead of industry trends and adapt your business accordingly
• Streamline operations and enhance customer satisfaction
• Measure and track your progress towards your strategic goals.

Main Elements of Travel Agency Strategic Plan Template

ClickUp's Travel Agency Strategic Plan template is designed to help you streamline your travel agency operations and achieve your business goals efficiently. Here are the main elements of this template:

• Custom Statuses: Keep track of the progress of each task with 5 different statuses, including Cancelled, Complete, In Progress, On Hold, and To Do, ensuring that nothing falls through the cracks and all tasks are properly managed.
• Custom Fields: Utilize 8 custom fields, such as Duration Days, Impact, Progress, and Team Members, to capture important information about each task, allowing you to track key metrics and make data-driven decisions.
• Custom Views: Access 6 different views, including Progress, Gantt, Workload, Timeline, Initiatives, and Getting Started Guide, to visualize your project progress, allocate resources effectively, and stay on top of all the moving parts of your travel agency strategic plan.
• Project Management: Leverage ClickUp's robust set of project management features, including task dependencies, time tracking, document collaboration, and integrations with popular travel tools, to streamline your workflows and enhance productivity.

How to Use Strategic Plan for Travel Agency

Planning for the success of your travel agency can be made easier by following these steps using the Travel Agency Strategic Plan Template in ClickUp:

1. Define your vision and mission

Start by clearly defining your travel agency's vision and mission. What are your long-term goals and what is your purpose as a travel agency? This will help guide your strategic planning process and ensure that all of your actions align with your overall objectives.

Use a Doc in ClickUp to outline and articulate your agency's vision and mission statements.

2. Analyze the market and competition

Conduct a thorough analysis of the travel market and identify your competition. Understand the current trends, customer preferences, and challenges in the industry. This will help you identify unique selling points for your agency and find opportunities for growth and differentiation.

Use the Table view in ClickUp to track and analyze market data, customer preferences, and competitor information.

3. Set strategic goals and objectives

Based on your analysis, set strategic goals and objectives for your travel agency. These goals should be specific, measurable, achievable, relevant, and time-bound (SMART). Whether it's increasing customer satisfaction, expanding your customer base, or boosting revenue, make sure your goals are aligned with your agency's vision and mission.

Create Goals in ClickUp to set and track your strategic objectives.

4. Develop action plans

Now that you have your goals in place, it's time to develop action plans to achieve them. Break down each goal into actionable steps and assign responsibilities to team members. Set deadlines and milestones to track progress and ensure that everyone is working towards the same objectives.

Use tasks and subtasks in ClickUp to create action plans and assign tasks to team members.

5. Monitor, evaluate, and adapt

Regularly monitor and evaluate the progress of your travel agency's strategic plan. Keep track of key performance indicators (KPIs) and metrics to measure success. If necessary, make adjustments and adapt your strategies to changing market conditions or new opportunities. Continuous monitoring and evaluation will help you stay on track and make informed decisions.

Utilize Dashboards in ClickUp to visualize and track your KPIs and metrics, making it easy to monitor and evaluate your strategic plan.

Get Started with ClickUp’s Travel Agency Strategic Plan Template

Travel agency owners and management teams can use this Travel Agency Strategic Plan Template to establish clear business objectives and drive the success and profitability of their agency.

First, hit "Add Template" to sign up for ClickUp and add the template to your Workspace. Make sure you designate which Space or location in your Workspace you'd like this template applied.

Next, invite relevant members or guests to your Workspace to start collaborating.

Now you can take advantage of the full potential of this template to create a comprehensive strategic plan:

• Use the Progress View to track the progress of each objective and initiative
• The Gantt View will help you visualize and manage the timeline of your strategic plan
• Utilize the Workload View to allocate resources and manage the workload of team members
• The Timeline View provides a visual representation of key milestones and deadlines
• Use the Initiatives View to outline and prioritize key initiatives within your strategic plan
• Refer to the Getting Started Guide View for step-by-step instructions on how to use the template effectively
• Organize tasks into five different statuses: Cancelled, Complete, In Progress, On Hold, To Do, to keep track of progress
• Update statuses as you progress through tasks to keep stakeholders informed of progress
• Monitor and analyze tasks to ensure maximum productivity and success of your strategic plan.

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Story and Mission

We are the world's largest association of travel professionals and the leading global advocate for travel advisors, the travel industry and the traveling public. Our members include travel advisors and the companies whose products they sell from air, tours and safaris to cruises, hotels, resorts, rental cars and more.

Our story begins in 1931 when ASTA was founded as the American Steamship & Tourist Agents Association. As modes of travel evolved, so did ASTA, widening our focus and renaming ourselves the American Society of Travel Agents in 1944. Then, reflecting the shift from booking agent to trusted advisor, in 2018, ASTA became the American Society of Travel Advisors.

Our members are bound by a shared code of ethics and the ASTA logo is recognized around the world as a symbol of professionalism and integrity. 

OUR MISSION

ASTA’s over-arching mission is to facilitate the business of selling travel through effective representation, shared knowledge and the enhancement of professionalism. We are also the leading advocate for travel advisors and the entire travel agency community, including suppliers and the traveling public. 

From the start, carrying out our mission has meant promoting professionalism and advocating with legislators and suppliers for our members, our industry and the traveling public. Because travelers depend on travel advisors and others affiliated with ASTA to guide them honestly and competently, ASTA members are required to conduct their business activities in accordance with the ASTA Code of Ethics. This promotes  professionalism in the industry and trust among the general public.

The COVID-19 crisis serves as a great example of our mission in action. Travel advisors were among the true heroes of the pandemic, working tirelessly to get stranded clients home when flights and borders were shut down and helping clients deal with pandemic-related cancelations, schedule changes and the ever-shifting rules and regulations around the world. Because of the economics of the industry, travel advisors workloads grew exponentially at the same time that their commission payments were being delayed, slashed. and too often, wiped out.

One of the reasons many agencies and advisors could survive and continue serving the traveling public was that behind the scenes, ASTA was fulfilling its advocacy role as champion of the travel agency community  Thanks to our advocacy team and the support of our member-volunteers, ASTA successfully persuaded Congress to include travel agencies in the industries covered under the CARES Act and receive Paycheck Protection (PPP) and Employee Retention Tax Credit (ERTC) funding and to enable independent contractors to receive unemployment benefits for the first time ever. 

The pandemic also kicked our role as educators into high gear as our team produced live and taped webinars and live Q&A sessions that helped the travel agency community understand and navigate the red tape to access these funds. We also provided lists of official resources so our members could stay on top of the latest CDC guidance and other information vital to our members and their clients.

Our rich educational programing continues to help keep travel advisors at the top of their game and promotes professionalism via courses on everything from accounting and artificial intelligence to marketing and social media. Verified Travel Advisor ( VTA) certification is the pinnacle of our training, and brings added benefits to advisors and helps promote confidence among consumers. Our mission also extends to educating the travel and consumer media and the general public about the value of using a travel advisor, and we work closely with the media every day to ensure that our story is being told. The need for a travel advisor was never more apparent than during the pandemic, and our public relations team shared the stories of the many travel advisors who went above and beyond in a  "Not All Heroes Wear Capes" #TravelHero campaign.

Our outreach to the general public takes a big step with our new website, where travelers can search our directory for travel advisors who match their needs, submit a trip request which will be forwarded as leads to members, or opt to use a Verified Travel Advisor (VTA) and explore destinations and find expert travel advice featuring our members.

Global Support

Together, we are more powerful. Just as we come together as a Society to achieve our goals, ASTA collaborates with other organizations for the greater good.

World Committee on Tourism Ethics  (WCTE)

ASTA is a signatory to the  Private Sector Commitment to the UNWTO Global Code of Ethics for Tourism . In signing the commitment, companies pledge to uphold, promote and implement the values of responsible and sustainable tourism development championed by the Code. A special focus on social, cultural and economic matters is one of the main objectives of the Commitment, which draws particular attention to issues such as human rights, social inclusion, gender equality, accessibility, and the protection of vulnerable groups and host communities. The Society encourages its members to read the UNWTO Global Code of Ethics for Tourism and implement these principles in their business practices.  

Wildlife Trafficking Alliance  

ASTA joined the U.S. Wildlife Trafficking Alliance  to help travelers recognize and avoid purchasing the illegal wildlife products that are decimating global populations of elephants, rhinos, tortoises, and other endangered species. This public-private partnership works together with governmental entities to raise awareness about the dangers of wildlife trafficking and to stop consumer demand for endangered species products.

Protection of Children from Sexual Exploitation in Travel and Tourism

ASTA supports the travel industry in the ongoing battle against child sex tourism with its adoption of the  Code of Conduct for the Protection of Children from Sexual Exploitation in Travel and Tourism .  The Society encourages its members to support measures taken to counter the exploitation of women and children.

Proud Partners

We are grateful to our most supportive partners, ASTA Proud Partners. Recognizing how important travel advisors are to their success, these companies invest their time and resources to support ASTA’s mission and ensure a healthy and robust travel agency distribution channel.

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Our commitment to customers, employees, partners and shareholders

Ctm is committed to delivering on the company’s vision and customer value proposition. our board, leadership team and employees are all invested in creating and sustaining a workplace culture that supports equality of opportunity, empowerment, collaboration and recognition..

As a result, we continue to develop a highly engaged workforce and strategic thinking across every member of our team for the long-term benefit of our customers, partners and investors.

To be recognized as the global leader in travel management solutions – an entrepreneurial, innovative and inspiring company of choice for employees, customers, partners and shareholders.

We take time to listen, understand and utilize what makes us different and how we set ourselves apart.

• We go above and beyond in delivering benefit to all our stakeholders
• We live by our corporate values – both internally and externally
• We are developing a highly motivated and empowered workforce
• We are developing ground breaking technologies which will define the future of travel

Our Mission

To be travel management leaders in all regions in which we operate, using innovative technology to improve the customer experience and bring positive change to the market..

At all times, we will demonstrate a return on investment to our customers and suppliers. We will empower our teams to make the best decisions for our customers. Our  shareholders will be at the forefront of our business growth strategy.

Our Customer Value Proposition

Our commitment to our customers is:.

• To deliver personalized and flexible service solutions
• To develop industry leading technologies which enhance the customer experience
• To demonstrate a return on investment measured through achieved savings

Our Company Values

• Exceed to Service: Excellence is a habit not an act.
• Trust to Succeed: Belief is what makes a person, team, company and community stronger.
• Innovate to Generate: Innovation in thinking and doing what nobody else does.
• Collaborate to Perform: Through teamwork wonderful things will be achieved.
• Play to Win: People are successful when they have fun in what they do.
• Empowered to Achieve: The power to make the right decision to achieve great results.
• Recognize to Reward: Celebrate and acknowledge when we have accomplished something special.

_______________________________________

We believe in exploring the world with desire and wanderlust.  Everything we do is with great passion, attention to detail, knowledge, and education. We fulfill the dreams of many by checking off “live it” list destinations daily. We are Roseborough Travel Agency.   

Who We Are:

We are your advocates. We are educated & trained professionals in travel. We are vacation specialists. Cruise coordinators. Partners to all major Cruiselines, Airlines, Tour Companies, and Hotel Chains. Value Enhancers. We are all-inclusive resort Connoisseurs. Independent Travel Executives. We are your travel coordinators. Group Trip Gurus. We are Family Fun Fanatics. We are Leisure and Luxury Authorities. Shore Excursionist. Special Needs Advocates. Airline Experts. Business Travel Managers.   Cultural Immersionist. Globe Trotters. We are River Cruise Romancers. We are Roseborough Travel Agents! We are here to fulfill YOUR Dreams! We are here to plan your extraordinary vacation. 

We are honored to be YOUR passport to an unforgettable adventure!

Our Mission:

To passionately inspire, educate, and fulfill dreams- one client, one destination, one team member, one event, one travel experience at a time.  

Our Values:

With our partners, our team, our trips, and our customers at our core, we LIVE these values:

Deliver the WOW to our clients in every experience!

Live Passionately, Be Determined, Stay Knowledgeable & Educated, AND Enjoy the Adventure- YOLO!

Build a positive TEAM, Family, and Professional Atmosphere.

Uphold open and honest relationships with communication leaving everyone excited for their next adventure.

Provide our Explorers with value-based experiences you can't put a price on.

Make Memories!

Roseborough Travel -

Tiffany Clay

Amanda Vallone

Alyssa Lovejoy

Marissa Malley

Brittany Ashcroft

Tonya Sands

Jessie Land

Silvana Wallinger

Brittney Crouch

Rodger Bradley

Rose Forbes

DeAnn Haynes

Constance (Connie) Quinn

Wanda & Carlton Hamm

Brittany Schiedow

Sarah Driscoll

Ann Osowski

Lauren Grogan  & Terry Benzia

Theresa Olivetto

Marissa Quimby

Gina Raborn

Michael Mason

Hollin Galardo

Nancy Monseglio

Martha Fisk

MaryAnn Slamovitz

Kelly Ballagh

Tilly Johnson

Arnette Sherman

Roseborough Travel Agency

Located: 140 East Indiana Avenue • DeLand, FL 32724

Office Hours: Monday – Tuesday: 9 AM – 4 PM; Wednesday: 9 AM – 12 PM (Noon); Thursday – Friday: 9 AM - 4 PM; Saturday – Sunday: Closed

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Travel by Beth

Beth Booked It!

Our Mission Statement

Our agency’s goal is to exceed your expectations and create memories more powerful than any gift.

We believe that the travel experience provides an incredible opportunity to connect with your spouse, your family, and your friends.

In our own personal travel we have created so many lasting memories. At Travel by Beth our mission is to create the same for you through your travel experiences.

Travel by Beth was established to provide a higher level of personalized and customized service for our clients. We care about our clients and work hard to provide you a level of service that you won’t find with other agencies or with an online booking engine. We believe in the values of honesty, integrity, respect, and loyalty.

The staff at Travel by Beth pride themselves on being your preferred travel agency! We are licensed with CLIA and currently hold preferred or master agency status with several major resort brands. We tailor every trip to meet the expectations of our clients. Destinations are endless and options plentiful!

At Travel by Beth providing the best value for your money is important to us. We price match all major travel sites (Orbitz, Travelocity, etc) and don’t charge any agency fees! If you find an agency or site that offers a lower price on your vacation, we’ll match it without question.

Affiliations & Certifications

Isolation time for science

Hundreds of thousands of kilometres away from home, astronauts travelling to the Moon will have to deal with isolation and confinement. ESA is now offering European researchers an opportunity to study how an international crew will cope in simulated deep space missions.

ESA will contribute to the SIRIUS programme, a series of missions to better understand human behaviour, health and performance in a journey of voluntary seclusion. SIRIUS stands for Scientific International Research In a Unique terrestrial Station.

As humankind prepares to leave Earth’s orbit and explore farther, high-fidelity simulations of human interplanetary missions take place at the Institute of Biomedical Problems in Moscow, Russia to study aspects of spaceflight closer to home.

“It is important to have as many parallels as possible before we set foot on the Moon and Mars,” says Angelique Van Ombergen, ESA coordinator for the research and experiment selection.

During the SIRIUS missions in 2020 and 2022, that will last 8 and 12 months respectively, scientists will closely monitor psychological and physiological reactions to isolation – an ideal opportunity for European researchers with experiment ideas in neuroscience, psychology and immunology.

“We want to develop methods to cope with conflicts, social deprivation and decline in performance, all potentially disruptive factors for the success of a space mission,” adds Angelique.

Cut off from Earthly lives

Volunteers for the simulated missions will neither be hermits nor contestants of a Big Brother television show but will have no luxuries such as natural daylight, fresh air and live with limited communications.

The volunteer-astronauts will be secluded in a mock-up of an interplanetary spacecraft with four chambers – a highly controlled environment to test isolation and psychological stress.

The crew will participate in dozens of research studies, receive regular medical checkups keep fit with physical training and face scenarios that mimic challenges of a real space mission, such as spacecraft manoeuvres and surface exploration.  

Russian and US space agencies are also contributing with experiments and crewmembers.

“When we embark to the Moon, we will do it as part of a truly international collaboration. Just like in SIRIUS, the crew will have to live and work together for extended periods of time without leaving the spacecraft,” says Jennifer Ngo-Anh, ESA’s head of human research, biology and physical sciences.

A European approach

Isolation studies are not new to ESA. European scientists have been studying how humans adapt to living far away from home at the Concordia research station in Antarctica – one of the most remote and isolated human outposts. Their inhabitants have to deal with temperatures as low as –80°C, no sunlight for four months and no access at all during the winter.

In the future, ESA wants to run its own isolation studies in Europe and use standardised parameters to scientifically compare results linked to sleep, mood, stress and performance. 

If you are a researcher with an experiment idea, check ESA’s announcement of opportunity for SIRIUS and register now to join a virtual workshop 1 July. The deadline for proposals is 1 August 2019.

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