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An official website of the United States government

Support Services Specialist

Department of agriculture.

This is an open and continuous announcement. See Additional Information section for more information. Applications will expire every 90 days. To remain active for consideration, applicants must resubmit their application. Positions may be filled at one or more of the duty locations included in this announcement. Final determination of the duty location will be made at the time of the job offer.

• Accepting applications

Open & closing dates

10/30/2023 to 07/31/2024

$46,696 - $67,231 per year

Pay scale & grade

• Ketchikan, AK
• Show more locations (249)
• Petersburg, AK
• Thorne Bay, AK
• Wrangell, AK
• Yakutat, AK
• Alturas, CA
• Arcadia, CA
• Blairsden, CA
• Bridgeport, CA
• Camptonville, CA
• Chester, CA
• Fall River Mills, CA
• Foresthill, CA
• Fort Jones, CA
• Frazier Park, CA
• Gasquet, CA
• Georgetown, CA
• Groveland, CA
• Happy Camp, CA
• Hathaway Pines, CA
• Hayfork, CA
• Kernville, CA
• King City, CA
• Macdoel, CA
• Mad River, CA
• Mammoth Lakes, CA
• Mi-Wuk Village, CA
• Mount Shasta, CA
• Mountain Gate, CA
• Nevada City, CA
• North Fork, CA
• Orleans, CA
• Oroville, CA
• Pinecrest, CA
• Pioneer, CA
• Placerville, CA
• Pollock Pines, CA
• Porterville, CA
• Prather, CA
• Redding, CA
• San Bernardino, CA
• San Diego, CA
• Santa Barbara, CA
• Santa Maria, CA
• Sierraville, CA
• Solvang, CA
• South Lake Tahoe, CA
• Springville, CA
• Susanville, CA
• Truckee, CA
• Tulelake, CA
• Upper Lake, CA
• Vallejo, CA
• Weaverville, CA
• Willow Creek, CA
• Willows, CA
• Bayfield, CO
• Canon City, CO
• Carbondale, CO
• Colorado Springs, CO
• Conifer, CO
• Del Norte, CO
• Dolores, CO
• Durango, CO
• Fairplay, CO
• Glenwood Springs, CO
• Grand Junction, CO
• Gunnison, CO
• La Jara, CO
• Leadville, CO
• Minturn, CO
• Montrose, CO
• Norwood, CO
• Pagosa Springs, CO
• Saguache, CO
• Silverthorne, CO
• Springfield, CO
• Steamboat Springs, CO
• Cascade, ID
• Challis, ID
• Coeur d'Alene, ID
• Council, ID
• Elk City, ID
• Fairfield, ID
• Garden Valley, ID
• Idaho City, ID
• Idaho Falls, ID
• Island Park, ID
• Ketchum, ID
• Kooskia, ID
• Leadore, ID
• Montpelier, ID
• Mountain Home, ID
• New Meadows, ID
• North Fork, ID
• Orofino, ID
• Pocatello, ID
• Potlatch, ID
• Priest River, ID
• Saint Anthony, ID
• Saint Maries, ID
• Sandpoint, ID
• Smelterville, ID
• Soda Springs, ID
• Stanley, ID
• White Bird, ID
• Yellow Pine, ID
• Elkhart, KS
• Ashland, MT
• Augusta, MT
• Bigfork, MT
• Billings, MT
• Bozeman, MT
• Cameron, MT
• Choteau, MT
• Gardiner, MT
• Great Falls, MT
• Hamilton, MT
• Harlowton, MT
• Hungry Horse, MT
• Kalispell, MT
• Livingston, MT
• Miles City, MT
• Missoula, MT
• Neihart, MT
• Philipsburg, MT
• Red Lodge, MT
• Seeley Lake, MT
• Stanford, MT
• Stevensville, MT
• Superior, MT
• Townsend, MT
• Trout Creek, MT
• West Yellowstone, MT
• White Sulphur Springs, MT
• Wise River, MT
• Chadron, NE
• Carson City, NV
• Las Vegas, NV
• Tonopah, NV
• Winnemucca, NV
• Bismarck, ND
• Dickinson, ND
• Watford City, ND
• Camp Crook, SD
• Fort Pierre, SD
• Hot Springs, SD
• Rapid City, SD
• Spearfish, SD
• Bear River City, UT
• Cedar City, UT
• Duchesne, UT
• Dutch John, UT
• Ephraim, UT
• Escalante, UT
• Fillmore, UT
• Heber City, UT
• Huntsville, UT
• Monticello, UT
• Panguitch, UT
• Pleasant Grove, UT
• Richfield, UT
• Saint George, UT
• Salt Lake City, UT
• South Jordan, UT
• Spanish Fork, UT
• Teasdale, UT
• Big Piney, WY
• Buffalo, WY
• Douglas, WY
• Evanston, WY
• Greybull, WY
• Jackson, WY
• Kemmerer, WY
• Laramie, WY
• Mountain View, WY
• Pinedale, WY
• Saratoga, WY
• Sheridan, WY
• Sundance, WY

Telework eligible

Yes—as determined by the agency policy.

Travel Required

Occasional travel - You may be expected to travel for this position.

Relocation expenses reimbursed

Yes—A recruitment or relocation incentive, or reimbursement of relocation expenses may be authorized at the discretion of management in accordance with agency policy.

Appointment type

Work schedule.

Competitive

Promotion potential

Job family (series).

0342 Support Services Administration

Supervisory status

Security clearance.

Not Required

Position sensitivity and risk

Non-sensitive (NS)/Low Risk

Trust determination process

Credentialing

Suitability/Fitness

Announcement number

24-CHI-OCR-12183535-G

Control number

This job is open to, career transition (ctap, ictap, rpl).

Federal employees who meet the definition of a "surplus" or "displaced" employee.

Federal employees - Competitive service

Current or former competitive service federal employees.

Land & base management

Certain current or former term or temporary federal employees of a land or base management agency.

Special authorities

Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.

Clarification from the agency

Current permanent federal employees with competitive status, Land Management Workforce Flexibility Act eligibles, Farm Service Agency permanent county employees, Reinstatement, CTAP/RPL/ICTAP and VEOA eligibles.

• Duties are listed at the full performance grade level.
• Provides leadership and/or functional direction related to mail services, communications, building security, directives, forms/reports, office machine operations, travel services, transportation, and/or related work.
• Initiates and coordinates submission of personnel actions to include onboarding/off boarding, performance ratings, employee orientation, payroll assistance, and/or volunteer program matters.
• Plans and performs general property management support services, such as maintenance and disposal of equipment.
• Responsible for budget planning, work planning, budget formulation, budget tracking, and/or staff cost tracking for a unit or organization.
• Purchases supplies or equipment, verifies purchase order receipts, and follows up on invoices and/or other payment documents for a unit or organization. Advises staff on availability of procurement funds.
• Provides technical and administrative supervision to subordinate employees. Plans work to be accomplished, sets and adjusts short-term priorities and prepares schedules for completion of work.

Requirements

Conditions of employment.

• Must be a U.S. Citizen or National.
• Males born after 12/31/1959 must be Selective Service registered or exempt.
• Subject to satisfactory adjudication of background investigation and/or fingerprint check.
• Successful completion of one year probationary period, unless previously served.
• Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov

Qualifications

See above for education that may be qualifying for the specific grade level. Veterans who are preference eligible or who have been separated from the armed forces under honorable conditions after three years or more of continuous active service are eligible for consideration under the Veteran's Employment Opportunity Act (VEOA). Land Management Workforce Flexibility Act (LMWFA) provides current or former temporary or term employees of federal land management agencies opportunity to compete for permanent competitive service positions. Individuals must have more than 24 months of service without a break between appointments of two or more years. Service must be in the competitive service and have been at a successful level of performance or better. Part-time and intermittent service will be credited only for time actually worked. Non-pay status such as leave without pay is credited for up to six months in a calendar year; anything beyond six months is not credited. Applicants are responsible for providing sufficient information/documentation to determine if the 24 month criteria is met.

Additional information

Additional duty stations may be added to this vacancy announcement. It is the responsibility of the applicant to periodically review this vacancy announcement for additional duty locations that may be added throughout the life of this announcement. Applicants must update their application to include all locations of interest. Applicants will not be considered for duty locations not included in your application. Career Transition Assistance Plan (CTAP), Reemployment Priority List (RPL) or Interagency Career Transition Assistance Plan (ICTAP): To exercise selection priority for this vacancy, CTAP/RPL/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section. When assessed through a score-based category rating method, CTAP/ICTAP applicants must receive a rating of at least 85 out of a possible 100. If you are selected for a position with further promotion potential, you will be placed under a career development plan, and may be non-competitively promoted if you successfully complete the requirements and if recommended by management. However, promotion is neither implied or guaranteed. Positions may be eligible to telework up to four days per week, based upon the duties of the position. Positions may also be eligible for flexible work arrangements as determined by agency policy and any applicable collective bargaining agreements. The Forest Service may use certain incentives and hiring flexibilities, currently offered by the Federal government, to attract highly qualified candidates. Additional information is available at https://www.opm.gov/policy-data-oversight/pay-leave/pay-and-leave-flexibilities-for-recruitment-and-retention/ This open and continuous announcement provides the Forest Service with a readily available source of applicants when vacancies occur. Eligibility and qualifications will be verified when there is a vacancy for the location and grade for which you applied. Information on specific locations where jobs are being filled and the dates when applications are due for these locations can be found at https://fsoutreach.gdcii.com/Outreach. Salary wage as shown is for Rest of the U.S. Final salary will be determined at the time of selection dependent on the duty location For more information, refer to the Office of Personnel Management, Salary and Wages web page. Positions filled will be full-time; or full-time seasonal with either 13 pay periods of guaranteed pay status and 13 pay periods of nonpay time or 18 pay periods of guaranteed pay status and 8 pay periods of nonpay time. These are non-bargaining unit positions. Housing may be available. Forest Service daycare facilities may be available.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

• Administration and Management
• Customer Service
• Manages Resources
• Office Automation
• Supervision
• Workforce Environment

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

• Resume that includes: 1) personal information such as name, address, contact information; 2) education; 3) detailed work experience related to this position as described in the major duties including work schedule, hours worked per week, dates of employment; title, series, grade (if applicable); 4) supervisor's phone number and whether or not the supervisor may be contacted for a reference check; 5) other qualifications.
• If education is required or you are using education to qualify, you must submit: a copy of your college transcripts. An unofficial copy is sufficient with the application; however, if you are selected, you will be required to submit official transcripts prior to entering on duty. Education must have been successfully obtained from an accredited school, college or university. If any education was completed at a foreign institute, you must submit with your application evidence that the institute was appropriately accredited by an accrediting body recognized by the U.S. Department of Education as equivalent to U.S. education standards. There are private organizations that specialize in this evaluation and a fee is normally associated with this service. All transcripts must be in English or include an English translation.
• Current and former Federal employees: 1) Most recent non-award Notification of Personnel Action (SF-50) showing that you are/were in the competitive service, highest grade (or promotion potential) held on a permanent basis, position title, series and grade AND 2) Most recent performance appraisal (dated within 18 months) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable. Do not submit a performance plan.
• Surplus or displaced employees eligible for CTAP, RPL, or ICTAP priority: proof of eligibility (RIF separation notice, notice of proposed removal for declining a transfer of function or directed reassignment to another commuting area, notice of disability annuity termination), SF-50 documenting separation (as applicable), and your most recent SF-50 noting position, grade level, and duty location with your application per 5 CFR 330.
• Land Management Workforce Flexibility Act Eligible Applicants: please review the required documents for this hiring authority on the Forest Service website .
• Current permanent FSA County employees: most recent non-award Notification of Personnel Action, (SF-50 or equivalent) showing your highest grade (or promotion potential) held on a permanent basis, position title, series and grade AND most recent performance appraisal (dated within 18 months) per above.
• VEOA: DD214, Certificate of Release from Active Duty, that shows dates of service and discharge under honorable conditions. If currently on active duty you must submit a certification of expected discharge or release from active-duty service under honorable conditions not later than 120 days after the date the certification is submitted. Veteran's preference must be verified prior to appointment.
• If claiming 10-point veteran's preference you must provide the DD214 or certification requirements (see above bullet), plus the proof of entitlement of this preference as listed on the SF-15 Application for 10-point Veterans' Preference. The SF-15 should be included but is not required. Failure to submit these documents could result in the determination that there is insufficient documentation to support your claim for 10-point preference.

Please view Tips for Applicants - a guide to the Forest Service application process. Please read the entire announcement and all instructions before you begin. You must complete this application process and submit all required documents electronically by 11:59p.m. Eastern Time (ET) on the closing date of this announcement. Applying online is highly encouraged. We are available to assist you during business hours (normally 8:00a.m. - 4:00p.m., Monday - Friday). If applying online poses a hardship, contact the Agency Contact listed below well before the closing date for an alternate method. All hardship application packages must be complete and submitted no later than noon ET on the closing date of the announcement to be entered into the system prior to its closing. This agency provides reasonable accommodation to applicants with disabilities on a case-by-case basis; contact the Agency Contact to request this. To begin, in USAJOBS click "Apply" and follow the instructions to attach your resume and required documents, complete the assessment questionnaire, and submit your application. NOTE : Please verify that documents you are uploading from USAJOBS transfer into the Agency's staffing system as there is a limitation to the number of documents that can be transferred. However, once in the Agency's staffing system, you will have the opportunity to upload additional documents. Uploaded documents must be less than 5MB and in one of the following document formats: GIF, JPG, JPEG, PNG, RTF, PDF, TXT or Word (DOC or DOCX). Do not upload Adobe Portfolio documents because they are not viewable.

Agency contact information

Hrm contact center.

1-877-372-7248 X2

[email protected]

Your application will be reviewed to verify that you meet the eligibility and qualification requirements for the position prior to issuing referral lists to the selecting official. If further evaluation or interviews are required, you will be contacted. Log in to your USAJOBS account to check your application status. You must choose to turn on email notifications in your USAJOBS profile if you want to receive important email notifications that may impact your applicant experience (e.g. If you start an application and do not submit it prior to the closing date, USAJOBS will send an email reminder that the closing date is approaching and your application is in an incomplete status). Multiple positions may be filled from this announcement.

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Equal Employment Opportunity (EEO) Policy
• Criminal history inquiries
• Reasonable accommodation policy
• Financial suitability
• Selective Service
• New employee probationary period
• Signature and false statements
• Privacy Act
• Social security number request

Required Documents

How to apply, fair & transparent.

This job originated on www.usajobs.gov . For the full announcement and to apply, visit www.usajobs.gov/job/757641200 . Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

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Learn more about

Forest Service

A career with the Forest Service will challenge you to manage and care for more than 193 million acres of our nation's most magnificent lands, conduct research through a network of forest and range experiment stations and the Forest Products Laboratory, and provide assistance to State and private forestry agencies. It's an awesome responsibility - but the rewards are as limitless as the views.

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