werrington prison visit booking line

HMYOI Werrington, Visits and getting there

Social visits are on Wed, Fri, Sat & Sun between 14:00 & 16:00

Visits can be booked by telephoning 0300 060 6508 between the hours of 09:00 and 18:00 Monday – Friday (excluding Bank Holidays). You must give at least 48 hrs notice of a visit and you can’t book more than 28 days in advance. There is also an e-mail booking service at [email protected]  . Remember you must say who you are visiting and give full details of yourself and any other visitor when using this service. You can also book visits online visit www.gov.uk/prison-visits

All you need is  the name and date of birth of the person you are visiting and  their prisoner number. You can choose up to 3 possible dates and times. Prison booking staff will check what’s available and confirm your visit by email. You’ll also receive your visiting order (VO) number by email. You must bring this with you when you visit.

If you’ve made an online visit booking request and haven’t received a confirmation email within 1-3 working days, email [email protected]

Prisoners are allowed 1 visit per week, with an additional visit being allowed when they first arrive a Werrington. There is a maximum of 3 adults and 3 children (under 10yrs) allowed at any one visit. All visitors under 18 must be accompanied by an adult. Visitors are expected to bring identification on the day of the visit and will not be admitted unless this is available.

No valuables can be taken into the visits hall and these must be left either in a car or in the lockers provided in the outside visits centre. Good behaviour is expected from prisoners and visitors and disruptive behaviour whilst in the visits centre will result in termination of the visit and visitors being banned from re-visiting for a period of time.

Werrington  also offer Family Visits.  This is a chance for the family to see the establishment and spend a day with their family member to ensure his well being. Parents, carers and siblings are all welcome. Further information is available from the Resettlement department at the establishment.

Transport to the Prison

If you want to plan your journey on public transport visit the the traveline web site (click here) . It is an excellent way to plan your visits.

Werrington Juvenile Centre is situated near Stoke-on-Trent in Staffordshire and the nearest mainline railway station is Stoke– on–Trent. From the station take a bus (25) to Hanley Bus Station from the bus stop opposite the station. This goes every 10 minutes during the day and the trip to Hanley Bus Station takes about 10 minutes. Change bus and catch #32  This goes every 20 minutes during the day and the trip to Werrington takes about 13 minutes.

By car exit the M6 at  Junction 15 and take the A500 towards Stoke on Trent. Join the A50 and exit at junction 5 (Meir) and take A520 towards Leek. Pass through Weston Coyney unto you reach Cellarhead, turn left and Werrington is on the left.

From the M1 exit at Junction 23a. Follow signs for A50 Stoke. Continue along A50 (over several roundabouts) until Leek exit onto A520. Head towards Leek. Pass through Weston Coyney unto you reach Cellarhead, turn left and Werrington is on the left.

Limited car parking, including designated bays for the disabled, is available on site.

  Return to Werrington

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Hmyoi werrington.

• Inside Time Reports
• 13th December 2014
• Juvenile under 18 , Prison Visit , West Midlands

Prison information

Address:  HMYOI WERRINGTON Werrington, Stoke on Trent, ST9 0DX

Switchboard: 0300 060 6508 Managed by: HMPPS Region: Staffordshire Category:  YOI Link to:   https://www.gov.uk/guidance/werrington-yoi

Description

Werrington is a young offender institution (YOI) in Staffordshire for young people aged 15 to 18.

Visit Booking: On-line Use this online service to book a social visit to a prisoner in England or Wales you need the:

• prisoner number
• prisoner’s date of birth
• dates of birth for all visitors coming with you

The prisoner must add you to their visitor list before you can book a visit.

You’ll get an email confirming your visit. It takes 1 to 3 days.

ID: Every visit

Acceptable forms of ID

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Blog Government Digital Service

https://gds.blog.gov.uk/2014/09/15/you-can-now-book-a-prison-visit-online/

You can now book a prison visit online

Booking a prison visit should be simple and straightforward. Until now that was far from the case. Booking a visit required both prisoner and visitor to jump through hoops: paper forms and drawn-out phone calls. And if the visit date turned out to be impossible, they had to start all over again.

Now you can book a visit online . It takes about 5 minutes. Before, picking an available date was pot luck. Now there's a date-picker that lets you select 3 possible slots instead of 1. It’s a straight-forward service with user-needs at its heart but, if you get stuck, you can call the prison's visits booking line and someone will help you with the booking.

Here's a very short film we've made about it:

By making it easier to book visits, prisoners will see more of their friends and family. Evidence suggests this will help their rehabilitation. Transformation isn't just about websites.

The service was built by the Ministry of Justice, with a combined team from the National Offender Management Service, HM Prison Service and MoJ Digital Services.

For more of the story behind this service, read Mike Bracken's account of his trip to HMP Rochester or check out the service’s transformation page .

Join the conversation on Twitter , and don't forget to sign up for email alerts .

You may also be interested in:

• Prison visit booking: using digital analytics to inform alpha development
• Making prison visits easier to book
• Meet the Transformation team

Sharing and comments

Share this page, 20 comments.

Comment by Pauline posted on 23 August 2015

How do you find out the prisoners number??? so you can go ahead with online booking of a visit?

Comment by Carrie Barclay posted on 24 August 2015

You can find a prisoner using this service: https://www.gov.uk/find-prisoner However it will be the prisoner's responsibility to get in touch with you to let you know their prison number etc.

Comment by linda posted on 15 August 2015

This service does not appear to work this is day 2 trying to use it

Comment by Olivia posted on 30 July 2015

Hi, If a visit is booked and someone cant make it, is it possible to change the name of one of the people to someone else?

Comment by Louise Duffy posted on 30 July 2015

It's best to contact the prison directly if this happens. You can find contact details here: http://www.justice.gov.uk/contacts/prison-finder

Thanks, Louise

Comment by Paige posted on 28 July 2015

Hi my partner was sent to nottingham today, I was on his previous list 4 months ago for a visit. Will that still be on the system all will it have to he put through again if so how long does it take to be approved for a visit? Thanks Paige.

Comment by Louise Duffy posted on 29 July 2015

You might want to get in touch with the prison first before booking a visit. You can find the contact details of the prison here: http://www.justice.gov.uk/contacts/prison-finder

Comment by Debs posted on 27 July 2015

Hello Is there a list of prisons where online booking can't be used?

Comment by Louise Duffy posted on 28 July 2015

According to the information on this page: https://www.gov.uk/prison-visits , you can arrange a visit to any prison in England and Wales through this service. If you're visiting someone in Northern Ireland or Scotland you'll need to contact the prison directly.

This link also lists the type of visits that are not covered by the online service: https://www.gov.uk/prison-visits so you need to get in touch with the prison directly.

Hope that's helpful.

Comment by c.steer posted on 26 July 2015

So how do I find the booking form to fill in I am new to computers

Comment by Louise Duffy posted on 27 July 2015

Here's the link to the booking form: https://www.gov.uk/prison-visits

You'll need this information to complete the form:

prisoner number prisoner’s date of birth dates of birth for all visitors coming with you make sure the person you’re visiting has added you to their visitor list

Hope that's useful.

Comment by Shawnaa posted on 09 May 2015

i have a visit booked which i did online but i do not have a visiting order woll the prison let me in?

Comment by Carrie Barclay posted on 11 May 2015

Your identity will be checked on arrival to make sure you’re on the visitor list.

Comment by jessicca posted on 27 January 2015

What happens after you book the visit and its confirmed by email do you need the visiting order ?

Comment by Carrie Barclay posted on 29 January 2015

The Visiting Order (VO) number is generated by the booking system, it is included in your confirmation email and you will need this to change or cancel a booking.

However, if you're visiting a prison the guidance is that you only need your ID, not the VO number. If when you visit the prison you are asked for the VO number you should report this via the Contact Us link on the Prison Visits Booking form.

I hope that helps.

Comment by Ilysa Mcnally posted on 18 November 2014

How late in advance can I book e.g. book a visit today (Tuesday) for the Sunday coming???

Comment by Carrie Barclay posted on 19 November 2014

Hi Ilysa. Thanks for your question. A visit needs to be booked 3 working days in advance. So in this case, the visit request would have to be no later than Tuesday to allow for a visit on Sunday.

Comment by carole posted on 23 October 2014

How far in advance can you book visits

Comment by Carrie Barclay posted on 23 October 2014

Hi Carole. You can book up to 28 days in advance. Thanks for your question.

Comment by kimberly posted on 16 August 2015

does anyone know how to cancel a visit online?

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Werrington Prison Information

• Accommodation: The institution provides residential units with individual cells or shared accommodation for the young offenders. The cells are equipped with basic amenities and offer a secure and comfortable environment.
• Education: Werrington YOI places significant emphasis on education to support the rehabilitation process. Inmates have access to educational programs that cover basic education, literacy, numeracy, and vocational training. The aim is to enhance their skills and employability prospects, reducing the risk of reoffending upon release.
• Healthcare: The institution has an on-site healthcare unit staffed with medical professionals who provide healthcare services to inmates. Mental health support and substance abuse programs are also available to address the specific needs of young offenders.
• Work and Vocational Training: Werrington YOI offers work and vocational training opportunities within the institution. This enables inmates to develop valuable skills and a sense of responsibility while preparing them for potential employment upon release.
• Family Contact: The institution recognizes the importance of maintaining family relationships and facilitates visits and contact with family members, subject to specific guidelines and regulations.
• Resettlement Support: Werrington YOI provides pre-release planning and support to help inmates prepare for their eventual release. This includes assistance with accommodation, employment, and access to community-based support services to facilitate a smooth transition back into society.

Contact Information

Booking a visit to werrington prison.

• Monday: 2pm to 4:15pm (Police and official visits only)
• Tuesday to Sunday: same days and time slots as family and friends visits (above)

Unlimited Prison Phone Calls Package

• Valid Passport
• Valid Photographic
• Driving Licence (full or provisional)
• Citizen Card
• Senior Citizens Bus Pass Travel Card (issued by Scottish Government)
• Utility bill
• Council tax bill
• Benefit book
• Bank statement
• other letter from official source

What is Wellsoon?

• Self-pay and insured surgery in just 4-6 weeks
• Flexible finance with no hidden costs
• Up to 30% less than other private hospitals

Our locations

We provide quality healthcare to patients residing in the below secure environments.

HMP Altcourse

Switchboard:  0151 522 2000

Safer Custody Helpline

Prisoners’ Families Helpline: 0808 808 2003

If you are enquiring to confirm if a friend or relative is within our custody then please email  [email protected] .

Visiting the prison

Booking a visit – domestic visits (family and friends)

Prisoners are responsible for booking their own visits; this is done by using an application on the Central Management System (CMS) – accessed via touchscreen computer terminals that are located on each unit in the establishment. Once a visit has been approved it is up the individual prisoner to inform his family and friends of the date and time of the visit.

The maximum time a visit can be booked is 14 days in advance and the minimum is three days in advance.

Prisoners can book up to three adult visitors per session and three children less than 18 years of age. However, if the child is over 17 they will be classed as an adult.

It is the responsibility of the prisoner to book and inform friends and family of the time and date of visits. Staff are not responsible for booking or informing family and friends of visits or cancellation of visits. It is also the responsibility of the prisoner to inform visitors of correct identification requirements as well as other visit regulations, however visitors are encouraged to check the website for further details.

For sending correspondence/emails to your family or friend in prison, you can take advantage of the emailaprisoner.com system. Please log on to  https://www.emailaprisoner.com  and follow the instructions.

More information

Domestic visitors’ identification

All visitors to closed prisons, both adults and children, whether visiting for social or official purposes must be required to prove their identity at Reception. (Children’s birth certificates are suitable to prove the name and date of birth).

Two separate forms of up-to-date identification will be required to gain entry to the prison, including one photographic identification and two proof of address:

• Driving licence – acceptable on its own if photograph and the address matches the address provided by the prisoner on CMS.
• Passport – including foreign passports and time expired passports where the photograph is still recognisable.
• Bus pass (elderly only) – must have been issued by the Local Authority. Photograph must match.
• Student / Employers I.D. – must clearly show the name of the visitor and educational establishment/employer. Photograph must match.
• Citizen Card – A Citizen Card is an official UK ID/proof of age card recognised as such by the Home Office. Obtained online. A standard application costs £15 and takes 21 days (card posted by Royal Mail 2nd class); an urgent application costs £30 and takes 1-2 working days (subject to verification; card posted by Special Delivery guaranteed Next Day by 1pm). You can find out more at www.citizencard.com . Must be official, the photograph must match.

Two proof of address can include: (No more than six months old) 

• Utility bill
• Benefit book/letter
• Council tax/Tax Credit award
• Household bill or statement with the address on

For other forms of ID that may be acceptable please ensure you contact the prison Visits Booking line for advice.

If a visitor is unable to produce ID as above, staff may accept combinations of two or more of the following below, but must also include two proof of addresses:

• Birth/marriage certificate
• Rail or bus pass with photo
• Cheque book or credit/debit card (counts as one, do not accept as two)
• Employer’s pass or ID or student ID card not acceptable under paragraph 2
• Young person’s ‘proof of age’ card
• Trade Union or National Students’ union membership card
• Library card, if it has a signature that can be compared with the visitor’s signature
• Foreign identity or resident’s card (other than EC ID cards acceptable in their own right)
• Expired documents from the above lists that appear satisfactory in other ways
• ID Card from Prison Visitors Organisations

You may be refused entry if you do not have sufficient ID. This will be decided by the Visits Manager on duty. The Director has the discretion to accept any form of identification that clearly identifies the visitor in a satisfactory way.

Having had ID checked all visitors will have their photograph taken, fingerprints and hand stamped with UV ink. All adults and children over 10 years of age will have their fingerprints taken. 

Booking a visit – legal/officials only

Our dedicated booking line is staffed: Monday to Friday between 8.30am-4.30pm.

Official visitors can book by phone or via email:

• Email: [email protected]
• Phone: 0151 522 2196 or 0151 522 2047

For non-confidential correspondence to your clients, you can take advantage of the emailaprisoner.com system. Please log on to  https://www.emailaprisoner.com/  and follow the instructions.

HMP & YOI Askham Grange

Switchboard:  0190 477 2000

Worried or concerned about a loved one?

If you have concerns about the safety or wellbeing of a woman at HMP & YOI Askham Grange , call the safer custody hotline on  0190 477 2026 .

How to keep in touch:

If you have a loved one in HMP & YOI Askham Grange you can email them via  email a prisoner .

Visiting information:

Visiting HMP & YOI Askham Grange or need to know how to book a visit? You can find out visiting information  here .

You can also email the families team at HMP Askham Grange directly here:  [email protected] .

More information:

For more information, support and advice on all aspects of the justice system, you can contact the Prisoners’ Families Helpline on  0808 808 2003  (9am – 8pm Monday to Friday and 10am – 3pm at the weekend).

Children Heard and Seen supports children, young people and their families, who are impacted by parental imprisonment. If you would like to find out more about their services, you can contact them here:  [email protected] .

HMP Belmarsh

Switchboard:  020 8331 4400

If you have concerns about the safety or wellbeing of a prisoner in Belmarsh, call the safer custody hotline and leave a message. Someone will call you back within 24 hours.

Telephone: 0208 331 4890 Monday to Friday, 8am-4pm, weekends from 8am-12noon.

In an emergency, call 0208 331 4781 or 0208 331 4866 .

[email protected]

All visitors, aged 16 or older must prove their identity before entering the prison. All visitors will need to be given a pat-down search, including children. On your first visit, you will have your photo taken. You may have your fingerprints taken and an eye scan. You may also be sniffed by security dogs.

Belmarsh has a strict dress code policy, which means visitors should wear smart, family-friendly clothes (no ripped clothing, no vests, no low-cut tops, no shorts, no short dresses, no sports team clothing, no watches, only minimal jewellery, no offensive slogans and no headwear, other than that worn for religious reasons).

Refreshments are available during your visit.

There are strict controls on what you can take into Belmarsh. You will have to leave most of the things you have with you in a locker (you will need a £1 coin) or with security. This includes pushchairs and car seats.

You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.

Visiting facilities

There is a family-friendly visitors centre run by the  Prison Advice and Care Trust (PACT) .

Visitors should arrive to the visitors centre to book in for a visit. There is a tea bar in the visitor’s centre outside the prison and a full tea bar inside the main visits hall.

There is also a small play area in the visits centre and a larger staffed creche area in side the main visits hall.

Prisoners’ property can be handed in on a visit by application.

PACT Telephone: 0208 317 3888 Email:  [email protected]

Family days

Belmarsh is running one family day session per month.

More Information

You can  book your visit online , by email to  [email protected]  or by telephone

You can also register to use the  secure video calls  service.

Telephone booking line: 0208 331 4760 or 020 8331 4750 The booking line is open Monday to Friday, 9:30am-3pm Find out about call charges

You can arrive up to one hour before the time of your visit to go through security and check in.

Parking is limited so please arrive with plenty of time to park or use local transport.

All visits must be booked in advance. Only those visitors whose details have been listed on the Prisoner’s Authorisation Contact List (as provided by the prisoner) and those who are named on the booking will be allowed entry into the prison.

Prison staff cannot add visitor(s) to a Prisoner’s Authorisation Contact List without the consent/authorisation of a Prisoner.

Visiting times:

• Tuesday to Thursday: 9:15am-10:45am, 2:15pm-3:45pm
• Friday: 9:15am-10:45am
• Saturday: 9:30am-11:30am, 2:15pm-4:15pm
• Sunday: 2:15pm-4:15pm

HMP & YOI Brinsford

Switchboard:  0190 253 3450

If you are worried about a resident at HMP & YOI Brinsford , you can call the 24-hour safer custody helpline on  0190 253 3565 .

If you have a loved one in HMYOI Brinsford you can email them via  email a prisoner .

Visiting HMYOI Brinsford or need to know how to book a visit? You can find out visiting information  here .

Barnardo’s runs the visitor’s centre at Brinsford. Trained, experienced staff are available during visit sessions to help families. They will also give people information about the range of support services available in the local community.

The team includes a dedicated family engagement worker and a child support worker who have specific roles. These roles include child activity and community support, as well as help for prisoners in repairing difficult or damaged family relationships. You can call the visits centre on  0138 441 1722  for more information.

HMP Brixton

Switchboard:  0208 588 6000

If you have concerns about the safety or wellbeing of a man in HMP Brixton , call the safer custody hotline. Leave as much information as possible about the resident and your concerns, as well as your contact details. You may not receive a callback but the resident may be asked to contact you if appropriate. Telephone:  0208 588 6156 .

If you have a loved one in HMP Brixton you can email them via  email a prisoner .

Visiting HMP Brixton or need to know how to book a visit? You can find out visiting information  here .

You can also contact the Prison Advice and Care Trust (PACT) Family Workers at HMP Brixton directly by emailing  [email protected] .

HMP Bullingdon

Switchboard:  0186 935 3100

If you have concerns about the safety or wellbeing of a man in HMP Bullingdon , call the safer custody hotline on 01869 356893. Leave as much information as possible about the resident and your concerns, as well as your contact details. You may not receive a callback but the resident may be asked to contact you if appropriate.

If you have a loved one in HMP Bullingdon you can email them via  email a prisoner .

Visiting HMP Bullingdon or need to know how to book a visit? You can find out visiting information here: https://www.prisonadvice.org.uk/hmp-bullingdon

You can also email the family services team at HMP Bullingdon directly by emailing [email protected].

Children Heard and Seen support children, young people and their families, who are impacted by parental imprisonment. If you would like to find out more about their services, you can contact them here:  [email protected] .

Switchboard:  0160 332 6000

If you have concerns about the safety or wellbeing of a man in HMP Bure , call the safer custody hotline on  0160 332 6012 . The phone line is monitored 24 hours a day and all calls are treated as confidential.

If you have a a loved one in HMP Bure you can email them via  email a prisoner .

Visiting HMP Bure or need to know how to book a visit? You can find out visiting information  here .

HMP & YOI Doncaster

Switchboard:  0808 808 2003

In an emergency, or if you are concerned about a man’s safety, health or wellbeing in HMP & YOI Doncaster please contact the prison on  01302 760870  and ask to speak to the Orderly Officer stating your concern is an emergency. You can also visit w ww.prisonersfamilies.org/hmp-doncaster and submit a safer custody form.

If you have a loved one in HMP & YOI Doncaster you can email them via  email a prisoner .

HMP Dovegate

Switchboard:  0128 382 9400

If you are concerned about a prisoner’s safety, health or well-being please contact the prison on  0128 382 9400  at any time. This number is manned 24 hours a day.

If you have a loved one in HMP Dovegate you can email them via  email a prisoner .

HMP & YOI Drake Hall

Switchboard:  0178 577 4100

If you have safety, health or well-being concerns about a woman in HMP & YOI Drake Hall please call the Safer Custody team on  0178 577 4217 .

You can also email the team at HMP Drake Hall directly by emailing  [email protected] .

If you have a loved one in HMP & YOI Drake Hall you can email them via  email a prisoner .

Visiting HMP & YOI Drake Hall or need to know more information about how to book a visit? You can find the most up-to-date visit information  here .

You can also email the family services team at HMP Drake Hall directly by emailing  [email protected] .

HMP Featherstone

Switchboard:  0190 270 3000

If you are concerned about the safety or wellbeing of a man in HMP Featherstone , contact the safer custody team. Please leave a message with their name, prison number and details of your concerns, also leave your name, contact number and relationship with them.

Email:  [email protected]

Safer custody hotline:  0190 270 3081

If you have a loved one in HMP Featherstone you can email them via  email a prisoner .

Visiting HMP Featherstone or need to know more information about how to book a visit? You can find the most up-to-date visits information  here .

Switchboard:  0190 366 3000

If you have concerns about the safety or wellbeing of a man in HMP Ford , call the anti-drugs and safer custody hotline on  0800 389 2246 . Please leave a message with their name, prison number and details of your concerns, also leave your name, contact number and relationship with them.

If you have a loved one in HMP Ford you can email them via  email a prisoner .

Visiting HMP Ford or need to know more information about how to book a visit? You can find the most up-to-date visit information  here .

You can contact the Family Services Manager directly on  0797 063 8276  or  [email protected] .

Gatwick IRC

Switchboard:  01293 566 500

[email protected]

[email protected]

[email protected]  (to arrange visits) [email protected]  (to request medical records)

Visiting hours are 2pm-5.30pm and 6pm-9pm every day. Last admission is at 8.30pm.

You must book at least one day in advance, between 8am and 9pm.

• You must bring the following:
• passport or travel document
• driving licence (paper and photo sections)

Or you can bring two of the following:

• birth or marriage certificate
• rail or bus pass with photo
• employer’s ID or student card with photo
• young person’s proof of age card
• trade union membership card
• older person’s bus pass
• benefits book
• application registration card (ARC)

There’s a free bus service from Atlantic House to Brook House with a stop at  Tinsley House . The pick-up point is in front of Atlantic House, just outside Gatwick South Terminal. You can ask about bus times or how to arrange a pick-up when you book your visit.

There’s a free on-site car park. If you use a satnav, use the street name Perimeter Road South, not the postcode.

HMP Grendon

Switchboard:  0129 644 5000

If you have concerns about the safety or wellbeing of a man in HMP Grendon , call the safer custody hotline (24 hours) on  0129 644 5026 .

If you have a loved one in HMP Grendon you can email them via  email a prisoner .

Visiting HMP Grendon or need to know more information about how to book a visit? You can find the most up-to-date visits information  here .

For visiting enquiries, please ring  0129 644 5243 .

HMP & YOI Hatfield

Switchboard:  0140 574 6500

If you have concerns about the safety or wellbeing of someone in HMP & YOI Hatfield , call the 24-hour safer custody hotline on  0140 575 6509 .

If you have a loved one in HMP & YOI Hatfield you can email them via  email a prisoner .

Visiting HMP & YOI Hatfield or need to know more information about how to book a visit? You can find the most up-to-date visit information  here .

You can also email the families team at HMP & YOI Hatfield directly by emailing  [email protected] .

Heathrow IRC

Switchboard:  020 8607 5200

If you have any safeguarding concerns for residents in our care, please contact the Safer Community hotline on 020 8607 5303 .

Email:  [email protected]  (to arrange legal visits – for legal professionals only) Email:  [email protected]  (to arrange a social visit) Email:  [email protected]  (to request medical records)

Visiting hours are 2pm-9pm every day. Last admission is at 8.30pm.

• You must book your visit in advance.
• photo ID (passport or driving licence)
• utility bill showing your name and address

As per Home Office requirements, all visitors over the age of 18 must present the following ID prior to entry :

One of the following:

• A passport (current or if expired within 5 years of expiry date). This can include foreign passports and travel documents recognised by HM Government
• European Community identity card
• Photographic driving licence
• Or two of the following:
• Birth certificate
• Marriage certificate
• Rail or bus pass with photograph
• Employer’s ID card or NUS student card
• Young person’s proof of age card
• Trade union membership card
• Senior citizen travel pass issued by a local authority
• Home Office ARC card (asylum support application registration card)
• Benefits book

There is a refreshment kiosk in the hall and visitors may bring £10 in change to purchase drinks and snacks.

Please bring a £1 coin to use one of the lockers provided, this will be reimbursed to visitors when they depart the centre.

HMP Highpoint

Switchboard:  0144 074 3100

Contact the Safer Custody hotline on  0144 074 3004  with any immediate concerns about a resident. This line is checked twice a day, you can leave a message and it will be dealt with promptly.

If you have a loved one in HMP Highpoint you can email them via  email a prisoner .

Visiting HMP Highpoint or need to know more information about how to book a visit? You can find the most up-to-date visit information  here .

Ormiston deliver visitor services at HMP Highpoint. You can contact them on  0147 372 4517  or  [email protected] .

HMP Huntercombe

Switchboard:  0149 164 3100

If you have concerns about the safety or wellbeing of a man in HMP Huntercombe contact the safer custody hotline on  0149 164 3225 . Leave as much information as possible and a telephone number for staff to call you back. You can also email  [email protected] .

If you have a loved one in HMP Huntercombe you can email them via  email a prisoner .

Visiting HMP Huntercombe or need to know more information about how to book a visit? You can find the most up-to-date visits information  here .

You can email the family services team at HMP Huntercombe directly by emailing  [email protected] .

HMP & YOI Hollesley Bay

Switchboard:  0139 441 2400

If you have concerns about the safety or wellbeing of a man in HMP & YOI Hollesley Bay you can contact the Safer Custody team on  0139 441 2462 .

If you have a loved one in HMP & YOI Hollesley Bay you can email them via  email a prisoner .

Visiting HMP & YOI Hollesley Bay or need to know more information about how to book a visit? You can find the most up-to-date visit information  here .

Ormiston delivers visitor services at HMP & YOI Hollesley Bay. You can contact them at  0147 3724517  or  [email protected] .

HMP Isle of Wight

Switchboard:  0198 363 4000

If you have concerns about the safety or wellbeing of a man in HMP Isle of Wight , call the safer custody hotline on  0800 496 1125 . The mailbox is checked regularly each day. Please leave as much information as possible and a telephone number for staff to call you back.

If you have a loved one in HMP Isle of Wight you can email them via  email a prisoner .

Visiting HMP Isle of Wight or need to know more information about how to book a visit? You can find the most up-to-date visits information  here .

You can also call the family services team directly on  0198 386 5657 .

Switchboard:  0113 203 2600

If you have concerns about the safety or wellbeing of a man in HMP Leeds call the safer custody hotline on  0113 203 2629 . Leave your name, your telephone number, the prisoner’s name and prisoner number, and a brief description of the problem. Someone will call you back within 24 hours.

If you have a loved one in HMP Leeds you can email them via  email a prisoner .

Visiting HMP Leeds or need to know more information about how to book a visit? You can find the most up-to-date visit information  here .

You can also email the families team directly on:  [email protected] .

Switchboard:  0127 378 5100

Families of residents in HMP Lewes can use the safer custody hotline to report bullying or concerns about self-harm or suicide. It is staffed during office hours. At other times there is an answerphone which is checked and followed up every day.

Please leave your name, the resident’s name, a return contact number and brief details about your concern and a member of staff will call you back. The safer custody hotline number is  0127 378 5392 . You can also email:  [email protected] .

If you have a loved one in HMP Lewes you can email them via  email a prisoner .

Visiting HMP Lewes or need to know more information about how to book a visit? You can find the most up-to-date visit information  here .

Spurgeons staff at HMP Lewes have a Facebook support page and private Facebook support group for families, please contact the team to find out how you can join. You can call them on  0797 063 8276  or email  [email protected] .

HMP Lindholme

Switchboard:  0130 252 4700

If you have concerns about the safety or wellbeing of a man in HMP Lindholme , call the safer custody hotline on  0130 252 4731 .

You may be asked to leave a message. If so, include your name, telephone number and why you’re calling, as well as the name and prisoner number of the man you’re worried about. Somebody should call you back within 24 hours.

If you have a loved one in HMP Lindholme you can email them via  email a prisoner .

Visiting HMP Lindholme or need to know more information about how to book a visit? You can find the most up-to-date visit information  here .

You can also email the families team at HMP Lindholme directly by emailing  [email protected] .

HMP Long Lartin

Switchboard:  0138 629 5100

If you have concerns about the safety or wellbeing of a man in HMP Long Lartin , call the safer custody hotline on  0800 496 1455 .

Leave your name, telephone number, the reason for your call and the name and prisoner number of the man you are worried about. You should be called back within 24 hours.

If you have a loved one in HMP Long Lartin you can email them via  email a prisoner .

Visiting HMP Long Lartin or need to know more information about how to book a visit? You can find the most up-to-date visit information  here .

The Prison Advice and Care Trust (PACT) offer help and support to families and friends with someone in HMP Long Lartin. You can contact them here  [email protected] .

HMP & YOI Moorland

Switchboard:  0130 252 3000

If you have concerns about the safety or wellbeing of a man in HMP & YOI Moorland call the safer custody hotline on  0800 496 1364 .

Leave your name, the reason for your call and the name of your loved one and their prisoner number. You will be called back in 24 hours. An emergency number will always be given.

If you have a loved one in HMP & YOI Moorland you can email them via  email a prisoner .

Visiting HMP & YOI Moorland or need to know more information about how to book a visit? You can find the most up-to-date visit information  here .

You can also email the families team at HMP & YOI Moorland directly by emailing  [email protected] .

HMP & YOI New Hall

Switchboard:  0192 480 3000

If you are concerned about the safety or wellbeing of a woman in HMP & YOI New Hall call the safer custody line on  0192 484 0723 . You will be asked to leave a recorded message that staff will listen to. Please give the full name of the prisoner you are concerned about and include your contact number if possible.

If you have a loved one in HMP & YOI New Hall you can email them via  email a prisoner .

Visiting HMP & YOI New Hall or need to know more information about how to book a visit? You can find the most up-to-date visit information  here .

HMP Oakwood

Switchboard:  0190 279 9700

If you have concerns about the safety or wellbeing of a man in HMP Oakwood call the safer custody hotline on  0190 279 9991 .

If you get an answering machine, please leave as much information as possible and a telephone number for staff to call you back. You will receive a response within 24 hours.

If you have a loved one in HMP Oakwood you can email them via  email a prisoner .

Visiting HMP Oakwood or need to know more information about how to book a visit? You can find the most up-to-date visit information  here .

You can email the visits team here:  [email protected]  or call the visits centre on  0121 707 1008 .

HMP Pentonville

Switchboard:  0207 023 7000

If you have concerns about the safety or wellbeing of a man in HMP Pentonville call the safer custody hotline on  0207 023 7341 .

If you get an answering machine, leave as much information as possible and a telephone number for staff to call you back. You will receive a response within 24 hours.

You can also email  [email protected] .

If you have a loved one in HMP Pentonville you can email them via  email a prisoner .

Visiting HMP Pentonville or need to know more information about how to book a visit? You can find the most up-to-date visit information  here .

You can also contact the family services via [email protected] or the visitors’ centre on  0207 700 0912 .

HMP Spring Hill

If you have concerns about the safety or wellbeing of a man in HMP Spring Hill call the safer custody hotline (24 hours) on 01296 445 026.

If you have a loved one in HMP Springhill you can email them via  email a prisoner .

Visiting HMP Spring Hill or need to know more information about how to book a visit? You can find the most up-to-date visit information  here .

For visit bookings and inquiries you can call the visitors’ centre directly on  0129 644 5243 .

HMP Stafford

Switchboard:  0178 577 3000

If you have concerns about the safety or wellbeing of a man in HMP Stafford , call the safer custody hotline on  0178 577 3127  and leave as much information as possible. All issues raised will be investigated.

If you have a loved one in HMP Stafford you can email them via  email a prisoner .

Visiting HMP Stafford or need to know more information about how to book a visit? You can find the most up-to-date visit information  here .

HMP Stocken

Switchboard:  0178 079 5100

If you have concerns about the safety or wellbeing of a man in HMP Stocken , call the safer custody hotline on  0178 079 5213  and leave as much information as possible. All issues raised will be investigated.

If you have a loved one in HMP Stocken you can email them via  email a prisoner .

Visiting HMP Stocken or need to know more information about how to book a visit? You can find the most up-to-date visit information  here .

HMP & YOI Swinfen Hall

Switchboard:  0154 348 4000

If you have concerns about the safety or wellbeing of a man in HMP & YOI Swinfen Hall call the safer custody hotline on  0154 348 4244  and leave a message with as much information as possible. Someone will call you back within 24 hours.

If you have a loved one in HMP & YOI Swinfen Hall you can email them via  email a prisoner .

Visiting HMP & YOI Swinfen Hall or need to know more information about how to book a visit? You can find the most up-to-date visit information  here .

HMP Thameside

Switchboard:  020 8317 9777

If you are concerned about the safety, health or wellbeing of a prisoner, please contact us in the following ways:

• Email:  [email protected]
• Safer Custody hotline voicemail box: 020 8317 5593
• Email:  [email protected]

Please be aware these three accounts are only accessed at irregular intervals between the hours of 8.30am-5pm Monday to Friday

Out of hours and weekends or for urgent issues please contact our main telephone number: 020 8317 9777 . This will allow you to be diverted to the most suitable area to manage your query.

[email protected]

ALL visitors, whether they have visited before or if it is their first time visiting, must bring a photographic ID and proof of current address with them for every visit and must be able to clearly identify themselves as the person that they are claiming to be. The proof of address must match the address submitted by the prisoner when booking the visit. If you are unable to provide this or the addresses do not match then you will not be permitted to enter.

All visitors at HMP Thameside must be appropriately dressed at all times. Failure to comply will result in you being refused entry to the establishment. The following restrictions apply to all visits of all ages. This is by no means a complete list and is reviewed regularly.

HMP Wakefield

Switchboard:  0192 461 2000

If you have concerns about the safety or wellbeing of a man in HMP Wakefield call the switchboard on  0192 461 2000  and ask to speak to the Safer Prisons department or the duty governor. In an emergency, ask for the ‘control room’. They will pass on your concerns to the orderly officer immediately.

You can also call the Safer Prisons Family Helpline on  0800 389 1108  and leave a message. It is monitored from 8am to 5pm and once after midnight.

If you have a loved one in HMP Wakefield you can email them via  email a prisoner .

Visiting HMP Wakefield or need to know more information about how to book a visit? You can find the most up-to-date visit information  here .

HMP Warren Hill

Switchboard:  0139 463 3400

Please call  0139 463 3400  (24 hours) and ask for the Safer Custody hotline to report immediate concerns you may have about a resident at HMP Warren Hill .

If you have a loved one in HMP Warren Hill you can email them via  email a prisoner .

Visiting HMP Warren Hill or need to know more information about how to book a visit? You can find the most up-to-date visit information  here .

Ormiston family services work at Warren hill and can be contacted on  0147 372 4517  or  [email protected] .

HMP Wayland

Switchboard:  01953 804100

If you have concerns about the safety, health or wellbeing of a man in HMP Wayland , call the safer custody hotline on  0195 380 4000 .

You may be asked to leave a message. Please leave as much information as possible about your concern. All issues raised will be investigated.

If you have a loved one in HMP Wayland you can email them via  email a prisoner .

Visiting HMP Wayland or need to know more information about how to book a visit? You can find the most up-to-date visit information  here .

HMP Wealstun

Switchboard:  0193 744 4400

If you have concerns about the safety or wellbeing of a man in HMP Wealstun call the safer custody (at risk) hotline on  0193 744 4774 .

Leave your name, telephone number and the reason for your call. Also, leave the name and prisoner number of your loved one. You will get a call back within 24 hours.

If you have a loved one in HMP Wealstun you can email them via  email a prisoner .

Visiting HMP Wealstun or need to know more information about how to book a visit? You can find the most up-to-date visit information  here .

You can also email the team directly on:  [email protected] .

HMP & YOI Werrington

Switchboard:  0178 246 3300

If you have concerns about the safety or wellbeing of a young person in HMP & YOI Werrington call the safeguarding line on  0178 246 3355 . There is an answerphone out of hours and it is checked regularly. Please leave your name, telephone number and the reason for your call. Also, leave the name and prisoner number of your loved one.

If you have a loved one in HMPYOI Werrington you can email them via  email a prisoner .

Visiting HMPYOI Werrington or need to know more information about how to book a visit? You can find the most up-to-date visit information  here .

HMP Whatton

Switchboard:  0194 980 3200

HMP Whatton has a safer custody hotline to call or email if you are worried about the health or safety of a resident. Please call  0194 980 3484  and leave your name, telephone number and the reason for your call. Also, leave the name and prisoner number of your loved one. You can also email  [email protected] .

If you have a loved one in HMP Whatton you can email them via  email a prisoner .

Visiting HMP Whatton or need to know more information about how to book a visit? You can find the most up-to-date visits information  here .

For further information about the visitor centre call  0194 980 3564  or email  [email protected] .

HMP & YOI Winchester

Switchboard:  0196 272 3000

If you have concerns about the safety or wellbeing of a man in HMP & YOI Winchester call the safer custody hotline on  0196 272 3320 . Please leave your name, telephone number and the reason for your call. Also, leave the name and prisoner number of your loved one.

If you have a loved one in HMP & YOI Winchester you can email them via  email a prisoner .

Visiting HMP Winchester or need to know more information about how to book a visit? You can find the most up-to-date visits information  here .

HMP Wormwood Scrubs

Switchboard:  0208 588 3200

If you are worried about your loved one while they are a resident at HMP Wormwood Scrubs you can contact the Safer Custody team on  0208 588 3216 . You may be asked to leave a voicemail. Please make sure you include:

• The reason that you are calling.
• The name of your family member/friend (and their prison number if you know it).
• Your telephone number (so that the prison can call you back).

Please wait at least 24 hours for a call back before contacting the prison again.

If you have a loved one in HMP Wormwood Scrubs you can email them via  email a prisoner .

Visiting HMP Wormwood Scrubs or need to know more information about how to book a visit? You can find the most up-to-date visit information  here .

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Book a visit to prison

You will need to book a visit if you want to see someone in prison. You can book online to arrange an in person visit or a virtual visit with a prisoner or you can telephone the prison Visits Booking Office.

If you haven't visited a prison before you will need to phone to book your visit. You will be provided with your unique visitor identification number. Once  you have this you can start to book online.

Booking online

To book online for an in person visit or a virtual visit you will need:  

• to have previously booked a visit
• the visit reference number for the prisoner
• the prisoner's number
• your unique visitor identification number
• your date of birth
• your e-mail address and contact number
• the unique visitor identification number and dates of birth for all additional visitors (not needed for a virtual visit)

If you do not have these details, you should phone the relevant booking office.

Booking by telephone

To book a visit by telephone you will need:

• the visit reference number for the prisoner 
• the unique visitor identification number and dates of birth for all additional visitors

If you don't have a unique visitor identification number, you can get one from the booking office which you can use for future visits.

If the person you are visiting has just arrived in prison you will need to ring the booking office and they can arrange a visit.

Virtual visits

A virtual visit can last up to 20 minutes. The visitor can use a personal computer, mobile device or smartphone to have this meeting with the prisoner.

All virtual visits are supervised, if NIPS become aware of any behaviour, language or actions which are considered inappropriate, this will result in the visit ending early and possible removal of the facility in the future.

• Guide to arranging an online visit
• Privacy notice  explaining your rights to privacy when you arrange an online visit

Registering for visits

All visitors need to be registered in the prison they are visiting. When you arrive at Visits Reception you need to be photographed, have a scan taken of your finger and you should bring identification.

• more information about registering for visits

Bringing proof of identification to prison

When you first visit someone in prison, you will need to be registered on the prison system as a visitor. You will need to bring proof of identification with you when you are being registered.

• more information about the types of identification needed

Useful links

• Visiting someone in prison

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What to do next

Comments or queries about angling can be emailed to [email protected] 

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912 Email  [email protected]

Discretionary support / Short-term benefit advance

Call 0800 587 2750  Email  [email protected]

Disability Living Allowance

Call 0800 587 0912  Email [email protected]

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

Comments or queries about the Blue Badge scheme can be emailed to [email protected] or you can also call 0300 200 7818.

For queries or advice about careers, contact the Careers Service .

For queries or advice about Child Maintenance, contact the Child Maintenance Service .

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit .

If you can’t find the information you’re looking for in the  Coronavirus (COVID-19) section , then for queries about:

• Restrictions or regulations —  contact the Department of Health
• Travel advice (including self-isolation) —  contact the Department of Health
• Coronavirus (COVID-19) vaccinations — contact the  Department of Health  or  Public Health Agency

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email [email protected] and for queries about your certificate, email [email protected] .

For queries or advice about criminal record checks, email [email protected]

Application and payment queries can be emailed to  [email protected]

For queries or advice about employment rights, contact the Labour Relations Agency .

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email  [email protected]

For queries about the High Street Spend Local Scheme,  email  [email protected] .

For queries about:

• Car tax, vehicle registration and SORN contact the Driver and Vehicle Licensing Agency (DVLA), Swansea  
• Driver licensing and tests, MOT and vehicle testing contact the Driver & Vehicle Agency (DVA), Northern Ireland

For queries about your identity check, email [email protected] .

For queries or advice about passports, contact  HM Passport Office .

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email  [email protected]

For queries or advice about pensions, contact the  Northern Ireland Pension Centre .

If you wish to report a problem with a road or street you can do so online in this section .

If you wish to check on a problem or fault you have already reported, contact DfI Roads .

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service .

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If you have a question about a government service or policy, you should contact the relevant government organisation directly .  We don't have access to information about you.

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Casuarina Prison Visit Booking Request Online Form

Important information for visitors Please be aware that social visits may be temporarily suspended if there are high numbers of COVID-19 cases at a facility.

The visit booking request online form may be used to book a Social Visit or cancel a previously booked visit. If incorrect details are submitted, you will be advised by email and will need to re-submit your visit booking request online form.

Social Visits

No more than 6 social visitors per table, inclusive of maximum of 3 adults and up to 3 children.

No more than 6 social visitors, inclusive of maximum of 3 adults and up to 3 children.

E-Visits are only available for the following times. Please note your requested time when completing your request.

• Monday to Friday 3.00 pm to 5.00 pm
• Saturday and Sunday 8.30 am to 11.30 am
• Saturday and Sunday 1.30 pm to 5.00 pm

Provided by

Casuarina Prison Address: Casuarina Prison 288 Orton Road Casuarina WA 6167 Postal address Locked Bag No 1 Kwinana Post Office KWINANA WA 6966 Telephone: 61 8 9411 5333 Fax: 61 8 9411 5522

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Acknowledgement of Country

The Government of Western Australia acknowledges the traditional custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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HKCSD Official Visit e-Booking Service

The Correctional Services Department is now launching the Official Visit e-Booking Service at all correctional facilities # . You can make appointments for official visit during office hours through our Official Visit e-Booking Service website. Here are the highlights of the Official Visit e-Booking Service:

# Official visit e-Booking service is applicable to government officials and legal personnel, i.e. Solicitors, Counsel, Trainee Solicitors, Registered Foreign Lawyers and Authorised Solicitors’ Clerks, on the prescribed lists under the Law Society of Hong Kong or the Hong Kong Bar Association.

To replace telephone booking for Official Visit

You can make appointments for Official Visits by using desktop or mobile devices

Official Visit e-Booking System may make advance booking up to 7 days (Subject to the visiting hours of official visit of each correctional facility. For details, please refer to the website information of individual correctional facilities)

Instant access to available booking sessions

After an official visit appointment has been made, an e-mail will be sent to you to acknowledge your appointment

You can change, cancel or enquire about the appointment that you have made

You can click the link below to make your official visit appointment Official Visit e-Booking Service

First Time Account Registration and Use of Official Visit e-Booking Service

For details on first time account registration and the use of Official Visit e-Booking Service, please refer to demonstration video .

Frequently Asked Questions (FAQs):

• When can I make an appointment? The Official Visit e-Booking Service is available 24-hours a day. If you wish to make a new booking or reschedule a booking, it has to be made on or before 1630 hours of the preceding day of the appointment. Subject to the availability of quota, Official Visit e-Booking Service can make advance booking up to 7 days (Subject to the visiting hours of official visit of each correctional facility. For details, please refer to the website information of individual correctional facilities).  
• What if the appointment booking quota on the date I prefer has already been filled? If the quota for your preferred day has been filled, you can make an appointment on another day. Quota of the 8th day will be released after 0830 hours on the next day. Besides, there are limited walk-in quotas at institution. Subject to the availability of quota, you may register at the Visit Room of institution in person for a walk-in quota.  
• What should I do if I want to change an appointment? Before the appointment has been confirmed and subject to the availability of quota, you can change the appointed time slot on the same day. After the appointment has been confirmed, the appointment cannot be changed.  
• What should I do if I cannot attend the scheduled appointment at the Visit Room of institution? If you are unable to attend the scheduled appointment at the Visit Room of institution, you should change or cancel the booking at least one day before the scheduled date so that the reserved time slot can be released for use by other applicants.  
• How can I find out whether the appointment is successful? A confirmation e-mail will be sent to you for all successful appointments. Besides, you can use 'Update or Cancel Booking' to search for your appointment booking.  
• What “proofing document” is required for account registration? Staff card issued by organization (for example, The Law Society of Hong Kong, Hong Kong Bar Association etc) or authorization letter issued by organization is required as proofing document for the account registration.  
• Why does the system indicating that “Login Failed. Duplicate login” while I am trying to login the system? To ensure users can use Official Visit e-Booking Service fairly, users cannot repeatedly login the system at the same time.  
• Does Official Visit e-Booking Service support operating system (OS) platforms on mobile devices? The Official Visit e-Booking Service not only supports systems in desktop computers but also two most commonly-used mobile OS platforms, iOS and Android OS. The Official Visit e-Booking Service also supports using in tablet devices.  
• What should I do if I forget my login password? If you forget your login password, you can simply click ‘Forget password’ and input your registered e-mail address. A new password will be sent to your registered e-mail address immediately.  
• Is there any requirement for the password format? The password should contain mixed-case alphabetic characters, numerals and special characters with a length from 8 to 16 characters. New password will be expired after 90 days and cannot be identical to the previous 8 passwords.  
• What should I do if I forget my registered e-mail address? If you forget your registered e-mail address, you should send an e-mail to [email protected] for enquiry.  
• How do I confirm whether my application to reserve visit facility is successful? An email to acknowledge the reserve application and notify the application status will be sent to users’ registered email account automatically once application is submitted. Another reminder email will be sent to the users before one working day of the reservation. If users do not receive the reminder email, please check junk mails box or contact duty staff of Visit Room.  
• What is the consequence for absence? To make effective use of resources, registered user of confirmed booking of official visit being absent for 2 times will be subject to account suspension for 7 days; and account suspension for 14 days for each absence thereafter. The accumulated record(s) of absence will be written off if there is no absence record for 6 months.  

General Enquiry

For any enquiries, please call our hotline at (852) 2511 3511 or e-mail to [email protected] .

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• Crime, justice and law

Request a prison video link

How to ask for a prison video link (PVL) so you can communicate more easily with your client before, during or after a court hearing.

Applies to England and Wales

Prison video links (PVLs) offer a way for you to contact your client directly when they are in prison.

Communicating by PVL improves the security and protection of witnesses and victims in court while also reducing the risk of escape.

Using a PVL is also less disruptive to your client’s prison regime and can improve care of vulnerable prisoners.

How to pre-book

Check with your client’s prison to see if they have a reliable, high-speed video link. You can then book court booths to arrange PVLs with your client.

You can contact the court to pre-book the PVL.

Pre-booking generally depends on whether:

• the prison has the video conference equipment available in an appropriate location
• the correct rooms are available
• there are staff available to escort your client

If you have ISDN connected video teleconferencing (VTC) available in your firm or Chambers, you can also establish a bridged ISDN link from there to the prison.

You can also use a PVL for:

• probation visits
• official visits
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How to use court video booths ( PDF , 249 KB , 9 pages )

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The trains and stations of the Moscow Metro

2 Comments · Posted by Alex Smirnov in Cities , Travel , Video

The Moscow Metro is the third most intensive subway system in the world after Tokyo and Seoul subways. The first line was opened on May 15, 1935. Since 1955, the metro has the name of V.I. Lenin.

The system consists of 12 lines with a total length of 305.7 km. Forty four stations are recognized cultural heritage. The largest passenger traffic is in rush hours from 8:00 to 9:00 and from 18:00 to 19:00.

Cellular communication is available on most of the stations of the Moscow Metro. In March 2012, a free Wi-Fi appeared in the Circle Line train. The Moscow Metro is open to passengers from 5:20 to 01:00. The average interval between trains is 2.5 minutes.

The fare is paid by using contactless tickets and contactless smart cards, the passes to the stations are controlled by automatic turnstiles. Ticket offices and ticket vending machines can be found in station vestibules.

Tags:  Moscow city

You might also like:

The bridge over Zolotoy Rog Bay in Vladivostok

The views of St. Petersburg from the TV tower >>

Tomás · August 27, 2012 at 11:34 pm

The Moscow metro stations are the best That I know, cars do not.

Alberto Calvo · September 25, 2016 at 8:57 pm

Great videos! Moscow Metro is just spectacular. I actually visited Moscow myself quite recently and wrote a post about my top 7 stations, please check it out and let me know what you think! :)

http://www.arwtravels.com/blog/moscow-metro-top-7-stations-you-cant-miss

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2024 National Strategy for Suicide Prevention

Suicide is an urgent and growing public health crisis. More than 49,000 people in the United States died by suicide in 2022. That’s one death every 11 minutes.

National Strategy for Suicide Prevention

The 2024 National Strategy for Suicide Prevention is a bold new 10-year, comprehensive, whole-of-society approach to suicide prevention that provides concrete recommendations for addressing gaps in the suicide prevention field. This coordinated and comprehensive approach to suicide prevention at the national, state, tribal, local, and territorial levels relies upon critical partnerships across the public and private sectors. People with lived experience are critical to the success of this work. 

 The National Strategy seeks to prevent suicide risk in the first place; identify and support people with increased risk through treatment and crisis intervention; prevent reattempts; promote long-term recovery; and support survivors of suicide loss. 

Four strategic directions guide the National Strategy:

Strategic Direction 1: Community-Based Suicide Prevention

Goal 1: Establish effective, broad-based, collaborative, and sustainable suicide prevention partnerships.

Goal 2: Support upstream comprehensive community-based suicide prevention.

Goal 3: Reduce access to lethal means among people at risk of suicide.

Goal 4: Conduct postvention and support people with suicide-centered lived experience.

Goal 5: Integrate suicide prevention into the culture of the workplace and into other community settings.

Goal 6: Build and sustain suicide prevention infrastructure at the state, tribal, local, and territorial levels.

Goal 7: Implement research-informed suicide prevention communication activities in diverse populations using best practices from communication science.

Strategic Direction 2: Treatment and Crisis Services

Goal 8: Implement effective suicide prevention services as a core component of health care.

Goal 9: Improve the quality and accessibility of crisis care services across all communities.

Strategic Direction 3: Surveillance, Quality Improvement, and Research

Goal 10: Improve the quality, timeliness, scope, usefulness, and accessibility of data needed for suicide-related surveillance, research, evaluation, and quality improvement.

Goal 11: Promote and support research on suicide prevention.

Strategic Direction 4: Health Equity in Suicide Prevention

Goal 12: Embed health equity into all comprehensive suicide prevention activities.

Goal 13: Implement comprehensive suicide prevention strategies for populations disproportionately affected by suicide, with a focus on historically marginalized communities, persons with suicide-centered lived experience, and youth.

Goal 14: Create an equitable and diverse suicide prevention workforce that is equipped and supported to address the needs of the communities they serve.

Goal 15: Improve and expand effective suicide prevention programs for populations disproportionately impacted by suicide across the life span through improved data, research, and evaluation.

Federal Action Plan

The Federal Action Plan identifies more than 200 actions across the federal government to be taken over the next three years in support of those goals. These actions include:

• Evaluating promising community-based suicide prevention strategies
• Identifying ways to address substance use/overdose and suicide risk together in the clinical setting
• Funding a mobile crisis locator for use by 988 crisis centers
• Increasing support for survivors of suicide loss and others whose lives have been impacted by suicide

These actions will be monitored and evaluated regularly to determine progress and success, and to further identify barriers to suicide prevention.

Get Involved

Join the conversation. Everyone has a role to play in preventing the tragedy of suicide. Find social media material, templates, and other resources to support and participate in the shared effort.

Read the press release

* This content is undergoing Section 508 remediation. For immediate assistance, contact [email protected] .