china southern airlines travel agent

Earning Mileage

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Partner Airlines

At ticketing or airport check-in, please offer your Sky Pearl Club membership card number. Traveling on and after 1 Jan, 2020, Sky Pearl Club members flying with VN/KE/UX/MF/AF/KL/DL/ME/OK/CI/AE/SV/SU/AA/3U flights follow below accrue rules chart:

The accrual flight range of Partner Airlines

• (1)Partner Airlines’ prime flights (flights which coded and operated by the same Partner Airlines)
• (2)Code-share flights between China Southern and the Partner Airlines. Traveling on and after 1 Jan, 2020, code-share flights between any two of the Partner Airlines (including CI/AE/MF) could be accrued. code-share flights between any two of the Partner Airlines (including AF/KL/MF) could be accrued.
• (3)Mileage accrual on flights operated by Mandarin Airlines(AE) is limited on the routes between China mainland and China Taiwan.
• (4)Charter flights are not eligible for accrual.
• (5)Only domestic flights of Si Chuan Airlines are eligible to accrue.

Mileage Credit：

• 1.Upon ticketing and at airport check-in, please provide your Sky Pearl Club membership number and make sure that the name printed in the ticket you hold is the same one on your mileage account.
• 2.At airport check-in, please offer your Sky Pearl Club membership card.
• 3.If you find the mileage credit on partner airlines' flights are missing, the flight mileage retro-claim is valid within six months after the completion of each given flight.
• 4.One qualified travel with China Southern or other partner airlines can credit mileage towards one FFP account only.
• 5.If you travel on the code-share flights, the mileages is credited based on the actual flight information of the marketed carrier.
• 6.Booking classes not listing in below chart cannot earn mileages.
• 7. No mileage will be credited for group ticket, award ticket redeemed by mileage and the ticket in the travel agency reduced rates or other non-revenue tickets. Mileage will be credited in the original booking class for the award upgrade obtained by mileage redemption and promotion or the situation of involuntary upgrade.

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China Southern Airlines Travel Agent Contact

China Southern Airlines Travel Agent Contact: Background Information

China Southern Airlines is one of the country’s three major air carriers, the other two being Air China and China Eastern Airlines. It is headquartered in Guangzhou and operates domestic and international flights to more than 220 destinations. Domestically, it has hubs at Beijing, Shenzhen, and Xiamen. In terms of international flights, it has established a strong network across Asia, Europe, America, and Oceania. Its strong international network combined with accessible customer service makes China Southern Airlines a popular option for travelers. Knowing the various contact avenues for travel agent related inquires can make the booking process simpler and more efficient. Aligned with its commitment to customer service, China Southern Airlines ensures that each passenger can easily contact a travel agent for all their travel related inquiries.

China Southern Airlines Travel Agent Contact: Email, Phone & Other Options

Customers can contact the airline’s travel agent services through a variety of channels. One of the most popular ways is by email. Customers can email the travel agent services at [email protected] . Alternatively, they can call the hotline at 400 830 1123 for assistance. For customers outside China, they can use the number +86 20 95539 for assistance. For more complex inquiries, customers can visit one of the many China Southern Airline offices worldwide. Customer service is always available at these offices from 9AM to 5PM, Monday to Friday. In addition, customers can also opt for online chat services to get their queries answered. Alternatively, they can also send their inquiries through various social media such as WeChat and Weibo.

China Southern Airlines Travel Agent Contact: Examples & Tips

When reaching out to the travel agent services at China Southern Airlines, customers should provide details about their booking and travel plans. This would include details such as flight details, destination, travel dates, and number of passengers. It would also be beneficial for customers to include a contact number. This can help facilitate the booking process and ensure that the customer receives assistance in a timely manner. Customers can also takeadvantage of the online booking services offered by the airline. Here, customers would be able to book flights, check flight status, check-in and book a hotel. This is an easy and efficient way to book flights and other travel requirements without the need for assistance from a travel agent.

China Southern Airlines Travel Agent Contact: Benefits & Advantages

Reaching out to the travel agent services of China Southern Airlines offer customers a few advantages. For starters, customers can expect fast and personalised service. This can be a great resource for customers who may be unfamiliar with the booking process. With the help of the travel agents, customers can also be assured of getting good deals and excellent discounts on air tickets. Travel agents can also advise customers on the necessary paperwork required for their tickets, such as visas and passports. Further, they can provide assistance on the documentation related to special services such as pets onboard or unaccompanied minors. Knowing that such services are available could be a great source of comfort for those travelling, especially for the first time.

China Southern Airlines Travel Agent Contact: Reviews & Ratings

The reviews and ratings from customers regarding the travel agent services of China Southern Airlines have been generally positive. Customers have praised the airlines for providing efficient and friendly customer service that has resulted in a good traveling experience. Travel agents at the airline have been noted to be knowledgeable and well-versed in the airline’s policies and procedures. Admittedly, there are some customer feedbacks indicating that the agents may not always be able to provide the necessary help or answer to every inquiry. Even then, many customers have noted that the agents always attempt to provide the best possible solution to every issue.

China Southern Airlines Travel Agent Contact: Technology & Facilities

China Southern Airlines travel agents provide top-tier customer service by utilizing the best strategies and technologies. All the agents are well-trained on the multiple systems the airline has in place such as airport lounges, ticketing, customer service, and loyalty programs. Further, the airline has also set up processes and protocols that guarantee thorough customer service. In addition, the travel agents at China Southern Airlines are well-equipped to help customers with their inquiries. This includes checking available flight routes, adjusting flights, and identifying the best flights. The services extend to canceling or rescheduling tickets so that customers can book the most convenient flights.

China Southern Airlines Travel Agent Contact: What Else to Know

Before reaching out to the travel agent services of China Southern Airlines, customers should first check the website. This way, they would be able to get information on the different policies and services offered such as the special facilities available to passengers and any deals that may be running. If customers need further assistance, they can always reach out to the travel agent services at China Southern Airlines. The travel agents have the capability to respond quickly and provide personalized service. This helps to ensure that customers have the most convenient and comfortable traveling experience with China Southern Airlines.

China Southern Airlines Travel Agent Contact: Useful Resources

China Southern Airlines has been increasingly proactive in providing travelers with all the necessary information. This includes information about the available travel agents, the preferred methods to contact them, and any useful guidelines related to booking. Customers can also choose between different options for communication such as phone, email, social media, or visiting a store. In addition to that, China Southern Airlines also offers customers access to useful resources and tools such as flight status, flight cancellation, baggage tracking, and booking. All these resources help make the travel booking process much simpler and hassle-free.

China Southern Airlines Travel Agent Contact: Competitor Comparison

China Southern Airlines is one of the three major Chinese airlines alongside Air China and China Eastern Airlines. It has a strong focus on customer service and provides a range of services both domestically and internationally. In comparison, Air China and China Eastern Airlines have a weaker presence internationally. In regards to travel agent services, China Southern Airlines is seen as being more approachable and have many more dedicated staff than its counterparts. The airline also boasts an extensive network of offices and contact points worldwide. Moreover, it offers users access to its website and online services, which are much more beneficial for travelers.

China Southern Airlines Travel Agent Contact: Final Considerations

When making travel arrangements, customers should always consider their requirements and preferences in order to make the best decisions. In this case, they should consider the services offered by China Southern Airlines, such as the contact points and online resources. With a commitment to customer service and the right resources, customers can benefit from a convenient and hassle-free travel booking process. Further, customers should look to get as much information as they can about the various policies, regulations, and documents required, and the contact points available. By doing so, customers can make full use of the resources offered by China Southern Airlines. This will ensure that they have a safe and comfortable travel experience with the airline.

John Melendez

John J. Melendez is a journalist, author, and commentator specializing in Chinese culture, politics, and international relations. He is a frequent guest on radio and television programs, and is the author of several books on Chinese culture and politics. He currently resides in Beijing, China.

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China Southern Resumes and Launches 48 International Flight Routes

China Southern Airlines Company Limited (China Southern) has resumed and launched 48 flight routes between China and 12 other countries to provide passengers with various flight choices as China resumed cross-border tour and related services to 20 countries on Feb 6, 2023.

As of Feb 6, China Southern was operating a total of 50 international and regional routes, with 82 return flights every week.

At present, China Southern has joined hands with travel agencies and launched tour services to New Zealand, the Philippines, Cambodia, Laos, Malaysia, Thailand, Singapore, Indonesia, Kenya, Maldives, Russia, and the United Arab Emirates, and has gained positive feedback. Flight tours to Singapore, Malaysia and Thailand are traditionally popular in February and March.

China Southern will continue to increase its outbound travel route options in accordance with the country's outbound travel policy, and will provide customized free-flow and group travel products to meet the travel needs of the majority of travelers.

(Executive editor: Wang Ruoting)

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China Southern Airlines

Update to earning on flights.

Starting July 11, 2024, we’re updating the way you earn AAdvantage ® miles and Loyalty Points on flights depending on where you book. Learn which flights earn miles and Loyalty Points and which do not.

• Learn about earning on flights

Our partnership with China Southern Airlines

China Southern Airlines is the largest airline in China and a leading carrier to 224 destinations in 40 countries. When you fly on China Southern, you can earn and redeem AAdvantage ® miles.

You can earn AAdvantage ® bonus miles when you fly on China Southern Airlines marketed and operated flights and China Southern codeshare flights operated by American Airlines.

Here's how:

• Buy an eligible published fare ticket in an eligible booking code
• Fly an eligible route

The number of miles you earn depends on the flight distance and the fare class of your ticket.

Flights marketed by China Southern Airlines (booked as a CZ flight number) are not eligible to earn Loyalty Points.

If the booking code for the ticket you buy isn’t listed in the tables, you won’t earn AAdvantage ® miles or Loyalty Points.

Travel ticketed as an American Airlines marketed flight (booked as an AA flight number) and operated by China Southern Airlines will earn AAdvantage ® miles.

American Airlines

Redeem miles

Use AAdvantage ® miles to book award travel on China Southern Airlines, including itineraries with one world ® and partner airlines. Call Reservations to book award travel on China Southern Airlines.

• Contact Reservations
• Flight award chart for one world ® and partner airlines

China Southern Sky Pearl Lounges

AAdvantage ® Executive Platinum, Platinum Pro and Platinum members can access China Southern’s Sky Pearl Lounges in 23 locations in China when on an eligible flight marketed and operated by American Airlines or China Southern.*

*Eligible flights include departing flights marketed and operated by American Airlines or China Southern in any combination and in any cabin on the same day or before 6 a.m. the following day. At lounge check-in, customers must present a government-issued photo ID or passport, proof of AAdvantage ® status, and a boarding pass on an eligible flight.

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US$323 Cheap Flights from Phnom Penh to Moscow

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• The distance from Sheremetyevo Airport to downtown is about 27km. It takes about 40 minutes by taxi.
• The distance from Vnukovo Airport to downtown is about 27km. It takes about 40 minutes by taxi.
• The distance from Domodedovo International Airport to downtown is about 42km. It takes about 1 hour by taxi.

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The cheapest prices found with in the last 7 days for return flights were $479 and $612 for one-way flights to Moscow for the period specified. Prices and availability are subject to change. Additional terms apply

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Frequently asked questions

• S7 Airlines
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• Sheremetyevo Airport (SVO) – 16 mi from downtown
• Moscow Domodedovo Airport – 25 mi from downtown
• Moscow Vnukovo Airport – 16 mi from downtown
• Make sure your passport and boarding pass are not hard to access. You’ll be required to present them straightaway.
• Take off your belt and shoes before arriving at the security checkpoint. Items like these are not permitted in the body scanner.
• Electronic goods such as phones, laptops and cameras will need to be sent through the X-ray machine separately. Make sure they’re within easy reach.
• When you get to the security checkpoint, you’ll be asked to place all gels, liquids and creams in a separate bin for scanning. Make sure they’re all stored in containers smaller than 3.4 ounces (100 milliliters) and sealed in a clear zip-lock bag.
• Security personnel will likely tell you to take off your shoes for the body scanner. Choose a pair that you can slip off easily. There’s nothing more irritating than having to do up your laces again and again.
• The list of non-permissible items is forever changing. Have a look at your carrier’s website to learn about what is not allowed on board their aircraft.

How to find cheap flights

What is the best day to buy a plane ticket.

Airfares offered on Friday tend to be the cheapest, according to flight demand on Travelocity.ca in 2021. Purchasing your airfares on a Thursday or Saturday can also provide better value, however our advice if you’re looking to save money is to avoid booking on a Wednesday or Sunday. Our data shows that those two days have the highest ticket values on average, so keep this in mind if you’re browsing flight deals.

What are the cheapest days to fly?

Frequent travellers may already know this, earlier in the week is often the cheapest time to fly. Flights departing on a Monday are the cheapest of the week. Since flights towards the middle of the week tend to be more popular, this causes the prices to rise. This is why, on average, airfares booked on Travelocity.ca in 2021 were most expensive for Wednesday departures.

How far in advance can you book a flight?

Here’s the deal: It is typically possible to start comparing international airfares on Travelocity.ca up to 12 months in advance. However, it does depend on the carrier as not all airlines release their prices that far out. According to our 2021 flight demand trends, last minute planners can still bag a bargain with some of the cheapest fares appearing 2-4 weeks prior to their travel dates.

*According to flight demand on Travelocity.ca from January to December 2021. Savings are subject to change and may vary depending on selections made.

Flights To Moscow

Catch a flight to Moscow’s Sheremetyevo Airport (SVO) and explore the two sides of this city that make a visit intriguing and captivating. Experience the classic with renowned cultural attractions and fascinating history. Then explore the unexpected and shop hip boutiques or take the selfie of a lifetime on a unique rooftop tour. Rub elbows with the locals on a pub crawl and learn one of many superstitions: Empty bottles go under the table, not on it! Plane tickets to Moscow are just the beginning of your discovery of this enigmatic culture.

Transportation From SVO

SVO airport has been extensively modernized and has won awards for quality and service, so your Moscow flight experience should be smooth and comfortable. High-speed Aeroexpress trains run from the airport to Belorussky station in Moscow. The rail terminal is located near Terminal E, where most international flights land. However, you’ll need to take the airport shuttle if you fly into Terminal C. The Aeroexpress terminal contains many other amenities, including kiosks for videoconferencing, bank services, and car rental agencies. There are also city buses that run to the Rechnoy Vokzal, Planernaya, and Leninskiy Prospekt neighborhoods. If you’re taking a cab, you’ll need to order one at one of the taxi desks, which are located in all terminals. Need a hotel near Sheremetyevo Airport ? This is the only airport in Russia where you can sleep in a “capsule hotel” right in the terminal. Get some shut-eye in comfortable cruise cabin-style “sleepboxes” for a space-age airport experience (with Wi-Fi!).

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Book one of Travelocity’s cheap flights to Moscow and form your own opinion of this controversial and popular city. Get great deals when you reserve your hotel and airfare together with our vacation packages to Moscow , then tap on the nearest wood (your own head works well, too) three times to bring your journey good luck.

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Free Accommodations for Transfer Passengers

• Guangzhou Hub
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• In-flight Service

Product usage rules

China Southern Airlines offers passengers who are qualified for free transit accommodation a free stay for one night (including a free breakfast) and transportation between the terminal and the hotel. For the length of stay and the breakfast time , refer to the requirements of the hotel.

Applicable Conditions and Service Standards

1. requirements （2024）.

Flight dates between January 1, 2024 (inclusive) and December 31, 2024 (inclusive) meet the following conditions,

This standard applies to passengers who have booked seats on flights of China Southern Airlines (including codeshare flights, excluding ground virtual flights)，connecting at a hub from domestic-international/regional and international/regional -international/regional with a connecting time of no less than 6 hours and no more than 30 hours, and meet the following conditions (including a China Southern Airlines domestic codeshare flight operated by Chongqing Airlines connecting with a China Southern Airlines international/regional flight)

a) For non-intercontinental connecting tickets

(1) Platinum card passengers: any cabins of an international and regional segments except for G;

(2) Other passengers:the cabins of an international/regional segment should be: F/ J/ C/ D/ I/ O;

b) For intercontinental connecting tickets

(1) Platinum card, Gold card, Silver card passengers: any cabins of an intercontinental segments except for G;

(2) Other passengers:the cabins of an intercontinental segment should be: F/ J/ C/ D/ I/ O/ W/ S/ Y/ P/ B/ M/ H/ K/ U/ A/ L/ Q/ E.

Note: Intercontinental routes refer to those travel between Asia and Europe/ Oceania/ America/ Africa.

2. Limited time free accommodation policy (April-June 2024)

Flight dates between April 1, 2024 (inclusive) and June 30, 2024 (inclusive) meet the following conditions,

a) International and regional flights departing from Guangzhou/Beijing/Urumqi with scheduled departure time between 02:00 (inclusive) and 09:30 (inclusive), with the exception of G/R/N class in the international and regional segments.

b) International and regional flights arriving via Guangzhou/Beijing/Urumqi, with the scheduled landing time of the previous flight between 20:00 (inclusive) and 03:30 (inclusive), with the exception of G/R/N class in the international and regional segments.

c) Connecting newly launched international and regional flights via Guangzhou/Beijing/Urumqi: two-way connection is applicable, with the exception of G/R/N class in the international and regional segments.Specific routes are as follows:

d) Other designated flights via Guangzhou/Beijing/Urumqi

3. Applicable flights

● CZ Domestic Flights, CZ International Flights and CZ Regional Flights refer to flights’operating carrier and flight code are China Southern Airlines

● CZ&OQ Domestic Codeshare Flights refer to domestic codeshare flights with the code of China Southern Airlines (CZ) but the operating carrier is Chongqing Airlines(OQ).

● CZ International/Regional Codeshare Flights refer to international/regional codeshare flight with the code of China Southern Airlines (CZ) but the operating carrier is other Airlines.

● Free transit accommodation is not allowed on any connecting flights except those marked "√" above.

4. Standards

1. VIP passengers, or passengers flying in first/business class on international/regional segment of the whole flight or connecting flight,or Sky Pearl Platinum Card members are entitled to a Grade A partnered hotel of China Southern Airlines.

2. Passengers flying in first/business class in the domestic segment of the international/regional connecting flight, and Sky Pearl Gold Card,Silver Card members are entitled to a Grade B partnered hotel of China Southern Airlines.

3. Other passengers are entitled to a Grade C partnered hotel of China Southern Airlines

1.Currently, the cities that provide free accommodations for transfer passengers are Beijing, Changsha, Shenzhen, Urumqi, Guangzhou, Dalian, Wuhan, Shenyang.

2. Online booking of free transit accommodation only provide for passengers who transit in Guangzhou or Shenyang，Online booking link . In other cities, passengers who meet the accommodation standards can go to the China Southern Airlines transfer service counter of the airport for consultation, and on-site staff will assist in arranging accommodation.

1. If the passenger does not take the flight in the order listed in the ticket, or the passenger abandons the trip due to his/her own reasons, China Southern Airlines will not provide free transit accommodation service (except for the passenger who abandons the subsequent trip after check-in hotel).

2. Children under the age of 12 shall be accompanied by their guardian or an adult designated by their guardian before accommodation is arranged.

3. Mileage redemption tickets are regarded as normal tickets, complying with the above standards.

4. For transit passengers of the same trip but not of the same level, passengers with senior level can invite 1 lower level passenger to stay in the same room according to the senior standards. If he/her invite more than 1 lower level passenger to stay in the same room, the specific check-in requirements shall be subject to the hotel. If there is any difference in fees, the relevant expenses shall be borne by the passengers themselves.

5. In case of a large area of flight delay, hotel room shortage and other special circumstances, passengers can be arranged to involuntarily downgrade to the hotel agreement, the difference is not refunded.

6. If VIP fly with fellow travelers, but they do not belong to the same hotel level, VIP can invite one fellow traveler to stay in the same hotel, other fellow travelers shall be arranged to the corresponding hotel in accordance with their actual cabins.

7. Airline staff tickets in any ticketing and reservation status are not eligible for transfer complimentary accommodation.

8. Affected by policy adjustment of partnered hotel or local transit accommodation product policy and other factors, the actual accommodation is subject to the on-site arrangement.

9. Passengers who are not part of a group will be accomodated to different room in the same way as strangers.

10. Transit hotels are located outside the airport quarantine area. If you cannot enter the country due to your own or customs reasons, you will not provide corresponding transit accommodation services.

11. Free accommodation policy according to the local transit hub service announced standards.

12. Connecting passenger tickets must be filled in the same PNR and the seats are confirmed.

13. Due to the limited availability of official booking rooms provided by the cooperative hotels, if you cannot book the hotel online according to the accommodation standards, please go to the Southern Airlines transfer accommodation counter to handle the corresponding accommodation business offline.

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