fast cover travel insurance nz

Travel Insurance

Existing State customers get a 10% discount.*

Use Promo code: STATECUST

*Discount applies to existing State customers and to premiums for the standard policies net of Government levies and GST (if applicable). Discounts do not apply to premiums for cover additional to standard policies or to any minimum premium.

Important information: The  Policy Wording  includes specific information on how State Travel Insurance will respond to claims related to Covid-19.

A range of options for your domestic or overseas travel

Overseas cover & annual multi-trip cover

Your back up when going across the ditch or further afield.

Our cover includes medical and dental expenses* loss or theft of luggage, delayed travel and more. You can also select cover for travel related expenses if you need to change or cancel your trip.

Travel a lot? Take out our annual multi-trip option and you’re covered for as many trips as you like, for 12 months.**

See https://safetravel.govt.nz/ for the latest government advice regarding overseas travel.

Anywhere in NZ

Domestic cancellation.

Covers changes and cancellations outside of your control before you leave and extra expenses due to unforeseen circumstances while you're away. You choose the cover amount.

Domestic Plan

Comprehensive cover that also includes lost luggage, medical and dental expenses, and rental vehicle excess cover.

Inbound Cover Visiting NZ

If you are a non-resident visiting NZ our Inbound policy can cover medical and dental expenses, luggage and travel documents, rental vehicle insurance excess and personal liability.

Travel Cover During Covid-19

Travelling Overseas? Check out our handy scenario-based FAQs explaining how we could cover you if Covid-19 plays havoc with your trip: State Travel Cover and Covid-19 FAQs

Know before you go – our Covid-19 Benefits Destination Guide explains how State Travel cover applies when travelling to different international destinations: Covid-19 Benefits Destination Guide

*Medical cover will not exceed 12 months from onset. Medical and dental expenses cover is limited to $1,500 for treatment provided in New Zealand. This $1,500 sub-limit does not apply to the Inbound Plan.

**For 12 months, over 100km from home, including domestic travel, up to maximum number of days per journey as selected by you.

Get more from your travel insurance

24-hour assistance.

24/7 access to a team of experts with a global network of doctors, nurses, and logistical staff. Cover for emergency accommodation and transport expenses if a disaster like a volcano, tsunami, earthquake, or flood disrupts your journey.

Overseas medical cover

Includes hospital, medical, surgical, emergency dental and ambulance costs. Plus help to arrange treatment and medical evacuation.

Get 10% off when you buy online

*Discount applies to existing State customers and to premiums for standard policies net of Government levies (if applicable) and GST. Discounts do not apply to premiums for cover additional to standard policies or to any minimum premium.

Quick online claims

You can claim  online  while you are travelling.  Find out more

Earn Flybuys™ on every policy you have with State. Don’t forget to  register your Flybuys  number with us, as we’ll also give you chances to get bonus Flybuys throughout the year too. Sweet.

The policy type you choose changes what you are covered for.

Select cover option:

International

Single Trip or Annual Multi-Trip

Limit per adult unless stated otherwise

Up to $1,500 for emergency dental expenses

Up to $1,000 per month

This is only a summary of the benefits provided. Please refer to the Policy Wordings for details of the cover provided.

Limit per adult

Up to $2,500 for personal vehicle insurance excess

Up to $250 per month

Single Trip

Limit per person

(choose the amount of cover that suits, on a per person basis)#

Not included

If you or your travelling companion are diagnosed with Covid-19 by a qualified medical practitioner and are unable to travel, you can claim cancellation or amendment costs for your prepaid trip up to a benefit limit of $10,000 per policy on an International Plan or $5,000 per policy on a Domestic Plan or if applicable, up to the level of cover purchased for cancellation (whichever is lower). There is also no cover if symptoms or diagnosis occurred prior to buying your policy. See the Policy Wording .

*Medical and dental expenses cover will not exceed 12 months from onset of the medical condition. Medical and dental expenses cover is limited to $1,500 for treatment provided in New Zealand. This $1,500 sub-limit does not apply to the Inbound plan.

^ Cover chosen applies per policy. See the Policy Wording .

• Item limits applies for anyone item, set or pair of items including attached or unattached accessories. You may increase these item limits if you wish. See the Policy Wording .

No cover for trip cancellation costs for trips commencing within 21 days of policy purchase date if you test positive to COVID-19 and cannot travel. If your COVID-19 related cancellation claim is approved, then the maximum we will pay per policy is $5,000 for international trips and $2,500 for Domestic trips. See the Policy Wording .

# You can choose $200, $400, $800, or $1,500.

~ The maximum liability collectively for Sections 14, 15, and 16 is $15,000 International Plan, and $10,000 Domestic Plan.

This is only a summary of the benefit provided. Please refer to the Policy Wording . For details of the cover provided. Please read the entire document carefully to understand what the relevant policy covers. Importantly, please note that conditions, exclusions, limits and sub-limits apply, and this summary of benefits table may change at any time.

Our State Travel Insurance  contains benefits relating to the Covid-19 pandemic. While your Policy Wording  may respond, your claim remains subject to the terms and conditions, limitations and exclusions set out in the Policy Wording . Please ensure you familiarise yourself with these in the Policy Wording before taking out travel cover. For Covid-19 cover to apply, you must not travel to a destination on the "Do not travel" list issued by SafeTravel.govt.nz .

Domestic Policy FAQ's

Why buy state domestic cover.

Our Domestic and Domestic Cancellation plans are for New Zealand residents travelling within New Zealand.

More than one third of domestic travellers experience an unexpected circumstance that can leave them out of pocket.

It doesn’t matter if you are travelling to Auckland or Amsterdam, if your child becomes unwell and you need to cancel your trip, it’s good to know you’re covered.

Specific terms, conditions and exclusions apply to Covid-19. See our State Travel Policy Wording for full details.

Here are some examples of real-life stories

• An airline lost a customer’s suitcase and the items were not recoverable Luggage Value: $2,500
• A customer’s rental vehicle was written off after a third-party collision Rental Vehicle Insurance Excess: $4,000.

Here are some examples of types of claims

Medical claims*

• Sprained limbs or broken arm, leg, wrist due to outdoor activities
• Asthma, seizure, stroke, heart attack
• Swimmer's ear/ear infection.

*Pre-existing medical conditions must be declared, and extra cover purchased under Domestic Plan prior to departure

Your cancellation costs prior to travel

• Prepaid deposits on motorhome rentals, scenic train, or ferry tickets
• Prepaid fares for rail trips, adventure holidays and cruises
• Costs for cancellation due to redundancy, illness, injury, and medical operations.

Cancellation prior to departure will result in the loss of deposits paid and in other instances full cancellation fees often apply.

Delayed travel

• Travel delays due to weather e.g. snowstorms and fog delaying connecting flights.

Luggage claims

• Broken cameras, smartphones and electronic items
• Lost spectacles, hearing aids and damaged dentures.

What Domestic options are available?

We offer 3 Domestic plan options to choose from and these can be purchased quickly and easily on our website.

Domestic plan (Single Trip Policy or Annual Multi-Trip Policy)

Our Domestic plan (Single Trip Policy and Annual Multi-Trip Policy) is our most comprehensive domestic plan.

The Domestic plan Annual Multi-Trip Policy is sometimes a more suitable option for those travellers who are planning to travel more than twice this year and for no longer than 30 days at a time within New Zealand.

Domestic Cancellation plan Single Trip Policy

Our Domestic Cancellation plan covers domestic travellers for cancellation cover only and you choose the cancellation cover limit to best meet your needs when you purchase your policy.

What activities are covered?

There are plenty of fun activities to do around New Zealand year-round, and we have a comprehensive list of activities which are covered under our Domestic plans (excludes Domestic Cancellation Plan).

Our plans automatically include:

• Bungy Jumping
• Horse Riding
• Jet Boating
• Paragliding
• Parasailing
• Snorkelling
• White Water Rafting

Other activities may be covered as an add-on to your Domestic plan (excludes Domestic Cancellation plan). See our State Travel Policy for full details.

What cover is available for Skiing and Snowboarding?

Because being on the snow and participating in winter sports activities often increases the risk of injuries or incidents, you'll need to ensure you amend your Domestic plan (excludes Domestic Cancellation plan) to include snow activities like skiing and snowboarding by purchasing a winter cover (snow sports) upgrade. This can help protect you against unforeseen costs should you have a mishap on the slopes and need medical assistance. Sporting and ski equipment are not covered whilst in use and if you are a New Zealand citizen, ACC may cover some costs due to injury caused by an accident.

You will only be covered if you have purchased the Domestic Plan with the winter cover (snow sports) upgrade and:

• You are skiing, snowboarding or snowmobiling on-piste, or cross-country skiing;
• You are not participating in a Professional capacity; and
• You are not racing.

Note: sporting and ski equipment are not covered whilst in use.

What if I travel frequently in NZ, do you have a multi-trip option?

Multi-trip travel insurance may save you time and money. If you are planning to travel more than twice this year and for no longer than 30 days at a time within New Zealand, consider our Domestic Plan Annual Multi-Trip Policy.

Can you explain the rental vehicle insurance excess?

This benefit applies to our Domestic Plan (excludes Domestic Cancellation Plan) and covers the rental vehicle excess if your rental vehicle is stolen, or damaged while you are driving. You will still need to take out rental vehicle insurance.

A $4,000 rental vehicle excess cover can save you money if you need to make a claim.

Note: that your rental agreement may still require you to take out rental vehicle insurance.

If you are driving your personal vehicle on your domestic holiday there is bonus cover of $2,500 for your comprehensive vehicle insurance excess.

What does the medical cover provide for?

Our Domestic Plan D *(excludes Domestic Cancellation Plan) can provide you with cover for unexpected medical and dental expenses up to $1,500. This is for treatment provided in New Zealand.

It only applies up to 12 months from when you suffered a disabling injury, sickness, or disease. Travel insurance protects you from unforeseen events. Routine medical or dental treatments, prenatal visits and continuation of treatments are not covered.

What existing medical conditions are covered?

We automatically cover a range of existing medical conditions (EMC) under the Domestic plan (excludes Domestic Cancellation Plan). Automatically covered conditions include - asthma, epilepsy, gastric reflux and more! Read the State Travel Policy Wording for a full list of the conditions we automatically cover. If your existing medical conditions are not all automatically covered, you may complete an online medical assessment to determine if cover is available. Other travel insurance benefits unrelated to your EMC still apply, even if cover cannot be provided for your specific condition/s.

*Medical cover will not exceed 12 months from onset. Medical and dental expenses cover is limited to $1,500 for treatment provided in New Zealand. This $1,500 sub-limit does not apply to International or Inbound Plans.

Before you travel

Travel safety.

Find out more information about events that may affect you when you travel.

Travel tips

Our team of intrepid Kiwi travellers have come up with a list of handy travel tips to help make your holiday even better.

Limits, sub-limits, conditions, and exclusions apply. Standard excess may apply. State Travel insurance is administered by Cover-More NZ Ltd, underwritten and issued by Zurich Australian Insurance Limited (ZAIL) incorporated in Australia, ABN 13 000 296 640, trading as Zurich New Zealand. For further information see Zurich New Zealand’s financial strength rating . Any advice is general advice only. Consider the State Travel Policy Brochure and wording therein before deciding to buy this product. IAG receives a commission for the issue of State branded travel policies arranged through Cover-More (NZ) Limited ("Cover-More"). IAG New Zealand Limited ("IAG"), of which State is a business division, is not the insurer. IAG does not guarantee Zurich New Zealand or Cover-More.

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• Travel Insurance

Already with AMI? Take 10% off your travel insurance.*

*Use promo code AMICUST Discount applies to existing AMI customers and to premiums for the standard policies net of Government levies and GST (if applicable). Discounts do not apply to premiums for cover additional to standard policies or to any minimum premium.

Great options to suit your travel within New Zealand or overseas

Overseas cover & annual multi-trip cover

Our overseas travel covers medical, dental and hospital treatment*, lost luggage, and personal liability, and can get you and your family home in certain emergencies.

Travel a lot? Take out our annual multi-trip option and you’re covered for as many trips as you like, for 12 months.**

Find out more

Domestic Cover

If your plans while travelling in New Zealand change unexpectedly, we can cover the cost of cancelling or amending your flight, accommodation or rental car bookings and other expenses, up to $10,000.

Inbound Cover - Visiting NZ

Are you a non-resident visiting friends and family in NZ, or on a working holiday? Our Inbound plan can cover medical and dental expenses, luggage and travel documents, rental vehicle insurance excess, personal liability and more!

Travel Cover During Covid-19

Planning an adventure? Check out our scenario-based FAQs explaining how we could cover you if Covid-19 plays havoc with your trip: AMI Travel Cover and Covid-19 FAQs

Find out before you go – our Covid-19 Benefits Destination Guide explains how AMI Travel cover applies when travelling to different international destinations: Covid-19 Benefits Destination Guide

Still unsure? Ask us a question

Compare our Travel Cover Plans

Every driver’s different, so our car policies come with different features.

Policy benefits

Medical and dental expenses

Additional expenses

Amendment or cancellation costs

Luggage and travel documents

Delayed luggage allowance

Rental vehicle insurance excess

Travel delay

Resumption of journey

Missed connections

Special events

Hospital incidentals

Loss of income

Accidental death

Legal expenses

Personal liability

Get a travel quote now

This is only a summary of benefits provided. Please refer to AMI Travel Policy Wording for full details of the cover provided. Please read the entire document carefully to understand what this policy covers. Importantly, please note that conditions, exclusions, limits and sub-limits apply.

Specific terms, conditions and exclusions apply to Covid-19. See the policy wording for the most up to date information.

* Cover will not exceed 12 months from the onset of the illness or injury. Medical and dental expenses cover is limited to $1,500 for treatment provided in New Zealand. This $1,500 sub-limit does not apply to our Inbound Plan. ^ Cover chosen applies per policy. See the policy wording . • Item limits apply for any one item, set or pair of items including attached or unattached accessories. You may increase these item limits if you wish. See the policy wording . # If you or your travelling companion are diagnosed with Covid-19 by a qualified medical practitioner and are unable to travel, you can claim cancellation or amendment costs for your prepaid trip up to a benefit limit of $10,000 per policy on an international Plan or $5,000 per policy on a Domestic Plan or if applicable, up to the level of cover purchased for cancellation (whichever is lower). There is also no cover if symptoms or diagnosis occurred prior to buying your policy. ~ The maximum liability collectively 14, 15, and 16 is $15,000 International Plan, and $10,000 on a Domestic Plan

This is only a summary of the benefit provided. Please refer to the policy wording . For details of the cover provided. Please read the entire document carefully to understand what the relevant policy covers. Importantly, please note that conditions, exclusions, limits and sub-limits apply, and this summary of benefits table may change at any time.

Before you travel

Travel safety

Find out more information about events that may affect you when you travel.

Travel tips

Our team of intrepid Kiwi travellers has come up with a list of handy travel tips to help make your holiday even better.

AMI Travel insurance is underwritten by Zurich Australian Insurance Limited ("ZAIL") incorporated in Australia, ABN 13 000 296 640, trading as Zurich New Zealand. IAG New Zealand Limited (“IAG”), of which AMI is a business division, is not the insurer. IAG receives a commission for the issue of AMI-branded travel policies arranged through Cover-More (NZ) Limited (“Cover-More”). Cover-More administers the policy and acts on behalf of Zurich New Zealand. IAG does not guarantee Zurich New Zealand or Cover-More.

AMI Travel Website Disclaimer 12072022

Limits, sub-limits, conditions, and exclusions apply. Standard excess may apply.

AMI Travel insurance is administered by Cover-More NZ Ltd, underwritten and issued by Zurich Australian Insurance Limited (ZAIL) incorporated in Australia, ABN 13 000 296 640 , trading as Zurich New Zealand. For further information see Zurich New Zealand's financial strength rating .

Any advice is general advice only. Consider the AMI Travel Policy Brochure and wording therein before deciding to buy this product. IAG receives a commission for the issue of AMI branded travel policies arranged through Cover-More (NZ) Limited ("Cover-More").

IAG New Zealand Limited ("IAG"), of which AMI is a business division, is not the insurer. IAG does not guarantee Zurich New Zealand or Cover-More.

Quick and easy claims We're here for you if something disrupts your trip. Save time and submit your claim online.

Where are you going.

Worldwide including the Americas, the Caribbean and Antarctica: Antarctica (Cruising), Antigua and Barbuda, Argentina, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Rep, Ecuador, El Salvador, Falkland Islands, French Guiana, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mexico, Netherlands Antilles, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and Grenadines, Suriname, Trinidad and Tobago, United States of America, Uruguay, Venezuela, Virgin Islands.

Africa, Middle East, Indian Sub-Continent and Asia (other): Afghanistan, Algeria, Angola, Azores, Azerbaijan, Bahrain, Bangladesh, Benin, Bhutan, Botswana, Burkina Faso, Burundi, Cameroon, Canary Islands, Cape Verde, Chad, China, Central African Republic, Comoros, Congo (Dem. Rep), Djibouti, Egypt, Eritrea, Ethiopia, Equatorial Guinea, Gabon, Gambia, Ghana, Guinea, Guinea Bissau, India, Israel, Iran, Iraq, Ivory Coast, Jordan, Kazakhstan, Kenya, Korea (north), Korea (south), Kuwait, Kyrgyzstan, Lebanon, Lesotho, Liberia, Libya, Macau, Madagascar, Mauritius, Mauritania, Mozambique, Maldives, Malawi, Mali, Mongolia, Morocco, Namibia, Nepal, Nigeria, Niger, Oman, Pakistan, Qatar, Reunion, Rwanda, São Tomé and Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Korea, South Sudan, Sri Lanka, Sudan, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Togo, Tunisia, Turkey, Turkmenistan, Uganda, United Arab Emirates, Uzbekistan, Yemen, Zambia, Zimbabwe.

Europe: Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Herzegovina, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Maderia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, Vatican City.

UK: Channel Islands, England, Northern Ireland, Scotland, United Kingdom, Wales.

South East Asia, Hong Kong, Japan: Brunei, Cambodia, East Timor, Federated States of Micronesia, Guam, Marshall Islands, Micronesia, Hong Kong, Indonesia, Japan, Kiribati, Laos, Malaysia, Myanmar (Burma), Nauru, Northern Marianas, Palau, Papua New Guinea, Philippines, Singapore, Thailand, Vietnam

South Pacific and Norfolk Island:  Cook Islands, Fiji, French Polynesia, New Caledonia, Niue, Norfolk Island, Samoa, Solomon Islands, Tokelau, Tonga, Tuvalu, Vanuatu, Western Samoa.

New Zealand Only:  New Zealand domestic travel

New Zealand Inbound Travellers :   New Zealand

Dates of Travel

Departure date (travel start date).

Single Trip - The date you depart New Zealand

Cover under the Amendment or Cancellation Costs benefit begins from the time you buy your policy. Cover under all other sections begins from the Travel Start Date you select.

Annual Multi-Trip - The date your policy will commence

Cover under the Amendment or Cancellation Costs benefit begins from the time you buy your policy. For further information, we recommend you read the definition of "Relevant Time" in the Policy Wording.

Return date - (Travel end date)

Single Trip - The date you return to your home

Annual Multi-Trip

Regardless of what you enter as the Return date, you will be quoted for a 12 month Annual Multi-Trip policy.

For further information we recommend that you read the definition of "Relevant Time" in the Policy Wording.

Traveller Details

Age of each traveller at issue date

Simply enter the age of each traveller including children.

Only use as many boxes as you have travellers.

Do all travellers live in New Zealand?

New Zealand resident travellers are able to purchase Travel Insurance policies from us to any area of travel and any country/destination.

Non-New Zealand resident travellers are only able to purchase a Travel Insurance policy if travelling inbound to New Zealand.

For Non-New Zealand resident travellers wanting to purchase Travel Insurance to travel to any other part of the world other than travel to New Zealand, please contact us as we may still be able to offer cover to you.

Travel Insurance You Can Trust

What country are you going to?

Select the Area of travel in which you will spend most time. NOTE: If you are spending more than 20% of your trip time in the Americas Area, it is compulsory to select a destination in the Americas Area for your policy.

If you are quoting a multi-trip policy please select “see region list” and select a destination in the appropriate region. For example United States for Worldwide cover or Spain for European cover.

When are you going?

Please select the departure and return dates for your trip.

For multi-trip policies the departure date will mark the start of your cover and it will automatically run for a year from that date.

Who is travelling?

Simply enter the age of each traveller including Adults and Accompanied Children*. Enter the age they are now.

Only use as many boxes as you have travellers.

*As per the Policy Wording: "Accompanied Children" means Your children or grandchildren plus one non-related child per adult policyholder who are identified on the Certificate of Insurance and travelling with You on the Journey, provided they are not in full-time employment and they are under the age of 21 years at the Relevant Time. If an Accompanied Child is in full time employment then they will need to purchase their own policy.

If you require a policy for more than 6 travellers, please contact Cover-More on (0800) 500 225 as we may still be able to offer cover to you.

Compare Our Travel Insurance Plans

At Cover-More, we make it easy for you to find the travel insurance policy that's best for your trip. We offer a variety of plans and options to vary your cover. You can compare our plans below and – if you find a suitable plan for you and your budget – you can buy a policy online today or give us a call at 0800 500 225 to speak to our friendly team.

Options Plan

Featured Benefits

Essentials Plan

Cover that suits you best

Compare our Cover-More’s Travel Insurance plans to find the policy that’s best for your trip and your budget.

No matter what Cover-More travel insurance plan you choose, every policyholder has access to our 24/7 emergency assistance team and cooling-off period ~ so you can relax and enjoy your holiday.

We look forward to providing you with great cover and superior service.

Find the right cover for you.

Travel Cover: How to Compare Travel Insurance

How to compare travel insurance policies

Choosing the right travel insurance is important, but comparing policies online can sometimes be confusing. To get through the lengthy policies, difficult wordings and long lists of what is and isn’t covered, we have a few tips to help make the process easier. Be sure to check the items below as you compare travel insurance plans.

Policy Excess

The word ‘excess’ is commonly thrown around when discussing travel insurance. Excess is the first amount of a claim that is not covered. The levels of excess can vary by insurer and by their policies offered, so make sure you compare the different levels.

To understand how excess works, imagine you lost your new iPad while travelling. Your travel insurance policy has a level of excess on personal electronics of $250, but the iPad is worth $450. Therefore, with this plan, you would only receive partial compensation for your lost iPad—the iPad’s current value of $450 less the excess of $250.

At Cover-More, we have a variety of international travel insurance plans that allow you to choose an excess level that works for your budget. Remember, the higher the excess chosen, the less you pay for your policy premium.  Get a quote  for our Cover-More Travel Insurance with your chosen level of excess now. 

What is not covered in your travel insurance policy is just as important as what is covered by your plan, so be sure to compare exclusions.

Our  Cover-More Travel Insurance policies provide cover for many incidents and unexpected events that other insurers may not cover. So, it is important to compare policies to understand the extent of what is covered. Start your Cover-More Travel Insurance quote  now.

Emergency Assistance

Emergency medical assistance is an essential service for any holiday. 

At Cover-More, we put our policyholders' health and safety first. We are committed to providing you with superior, round-the-clock service through World Travel Protection, our own medical and travel assistance division with over 30 years of experience.

All of our policyholders receive round-the-clock emergency medical assistance, no matter what plan you choose.  Get a quote today .

Travel Cancellation Policies

Unfortunately, sometimes a holiday must be cancelled for unforeseen reasons such as personal or family illness, in which case lost deposits, costs of prepaid flights and cancellation fees only add to the feeling of misfortune.

When comparing travel insurance plans, be sure to check the policy’s cancellation cover so you are not left with exorbitant expenses in case you must cancel your trip.  Get a quote for our  Cover-More travel insurance with cancellation coverage today.

Travel Insurance Company Ratings

Be sure to research and compare travel insurer ratings. A company’s ratings are often indicative of their financial strength, meaning their ability to pay insurance claims quickly and efficiently. Our financial strength is thanks to Zurich Australian Insurance Limited trading as Zurich New Zealand (Zurich New Zealand), incorporated in Australia. Part of the Zurich Insurance Group, Zurich New Zealand holds a financial strength rating of AA- (strong) by Standard and Poor’s (Australia) Pty Ltd. (This is correct at the time of writing: April 2022.)

Protect your trip with travel insurance that will service its obligations to you. Get your quote now.

Travel Insurance Benefits

Most importantly, compare travel insurance plans to get a better idea of the benefits offered in each plan. Many travel insurance companies do not provide the variety of levels of cover like we at Cover-More do. We have several different plans and options so you can find a policy that matches your needs and your budget.  Get a quote  for your trip and compare the benefits available on our plans:

• Options Plan: our premium comprehensive plan
• Essentials Plan: our budget-friendly option

All our travel insurance plans can be adjusted with excess cover, cancellation cover,  ski and winter sports cover , and  existing medical conditions cover .  Get a quote  today to see if one of our Cover-More plans is suitable for your trip.

Please wait, generating your policy.

Top Travel Insurances for New Zealand You Should Know in 2024

Byron Mühlberg

Monito's Managing Editor, Byron has spent several years writing extensively about financial- and migration-related topics.

Links on this page, including products and brands featured on ‘Sponsored’ content, may earn us an affiliate commission. This does not affect the opinions and recommendations of our editors.

New Zealand is known for its breathtaking landscapes, including glaciers, fjords, and the Southern Alps, as well as its unique Maori history. Visitors also come to experience the adventure activities, such as hiking, skiing, and rafting, and to see the unique wildlife like the Kiwi bird. Although travelling to New Zealand can be an accessible holiday destination for many people, out-the-pocket healthcare costs in the country tend to be expensive, so it's a very good idea to arrive there with travel insurance under your belt.

Luckily, online global insurances (known as 'insurtechs') specialize in cost-savvy travel insurance to New Zealand and other countries worldwide. Our list below explores the four services we believe provide the best deals for young travellers, adventurers, everyday holidaymakers looking for comprehensive but affordable coverage, and longer-term expats.

New Zealand Insurance Profile

Here are a few of the many factors influencing the scope and cost of travel insurances for New Zealand:

Best Travel Insurances for New Zealand

• 01. Should I get travel insurance for New Zealand? scroll down
• 02. Best medical coverage: VisitorsCoverage scroll down
• 03. Best trip insurance: Insured Nomads scroll down
• 04. Best mix for youth and digitial nomads: SafetyWing scroll down
• 05. FAQ about travel insurance to New Zealand scroll down

Heading to New Zealand soon? Don't forget to check the following list before you travel:

• 💳 Eager to dodge high FX fees? See our picks for the best travel cards in 2024.
• 🛂 Need a visa? Let iVisa take care of it for you.
• ✈ Looking for flights? Compare on Skyscanner !
• 💬 Want to learn the local language? Babbel and italki are two excellent apps to think about.
• 💻 Want a VPN? ExpressVPN is the market leader for anonymous and secure browsing.

Do I Need Travel Insurance for New Zealand?

No, there's currently no legal requirement to take out travel insurance for travel to or through New Zealand.

However, regardless of whether or not it's legally required, it's always a good idea to take our health insurance before you travel — whether to New Zealand or anywhere else. For what's usually an affordable cost , taking out travel insurance will mitigate most or all of the risk of financial damage if you run into any unexpected troubles during your trip abroad. Take a look at the top five reasons to get travel insurance to learn more.

With that said, here are the top three travel insurances for New Zealand:

VisitorsCoverage: Best Medical Coverage

Among the internet's best-known insurance platforms,  VisitorsCoverage  is a pioneering Silicon Valley insurtech company that offers comprehensive medical coverage for travellers going abroad to New Zealand. It lets you choose between various plans tailored to meet the specific needs of your trip to New Zealand, including coverage for medical emergencies, trip cancellations, and travel disruptions. With its easy online purchase process and 24/7 live chat support, VisitorsCoverage is a reliable and convenient option if you want good value and peace of mind while travelling abroad.

• Coverage 9.0
• Quality of Service 9.0
• Pricing 7.6
• Credibility 9.5

VisitorsCoverage offers a large variety of policies and depending on your needs and preferences, you'll need to compare and explore their full catalogue of plans for yourself. However, we've chosen a few highlights for their travel insurance for New Zealand:

• Policy names: Varies
• Medical coverage: Very good. Includes coverage for doctor and hospital visits, pre-existing conditions, repatriation, mental health-related conditions, and many others.
• Trip coverage: Excellent - but only available for US residents.
• Customer support: FAQ, live chat and phone support
• Pricing range: USD 25 to USD 150 /traveller /month
• Insurance underwriter: Lloyd's, Petersen, and others
• Best for: Value for money and overall medical coverage

Insured Nomads: Best Trip Coverage

Insured Nomads is another very good travel insurance option, especially if you're adventurous or frequently on the go and are looking for solid trip insurance with some coverage for medical incidents too. With Insured Nomads, you can choose the level of protection that best suits your needs and enjoy a wide range of benefits, including 24/7 assistance, coverage for risky activities and adventure sports, and the ability to add or remove coverage as needed. In addition, Insured Nomads has a reputation for providing fast and efficient claims service, making it an excellent choice if you want peace of mind while exploring the world.

• Coverage 7.8
• Quality of Service 8.5
• Pricing 7.4
• Credibility 8.8

Insured Nomads offers three travel insurance policies depending on your needs and preferences. We go through them below:

• Policy names: World Explorer, World Explorer Multi, World Explorer Guardian
• Medical coverage: Good. Includes coverage for doctor and hospital visits, pre-existing conditions, repatriation, and many others.
• Trip coverage: Good. Includes coverage for trip cancellation and interruption, lost or stolen luggage (with limits), adventure and sports activities, and many others.
• Customer support: FAQ, live chat, phone support
• Pricing range: USD 80 to USD 420 /traveller /month
• Insurance underwriter: David Shield Insurance Company Ltd.
• Best for: Adventure seekers wanting comprehensive trip insurance

SafetyWing: Best Combination For Youth

SafetyWing is a good insurance option for younger travellers or digital nomads because it offers flexible but comprehensive coverage at a famously affordable price. With SafetyWing, you can enjoy peace of mind knowing you're covered for unexpected medical expenses, trip cancellations, lost or stolen luggage, and more. In addition, SafetyWing's user-friendly website lets you manage your policy, file a claim, and access 24/7 assistance from anywhere in the world, and, unlike VisitorsCoverage, you can even purchase a policy retroactively (e.g. during a holiday)!

• Coverage 7.0
• Quality of Service 8.0
• Pricing 6.3
• Credibility 7.3

SafetyWing offers two travel insurance policies depending on your needs and preferences, which we've highlighted below:

• Policy names: Nomad Insurance, Remote Health
• Medical coverage: Decent. Includes coverage for doctor and hospital visits, repatriation, and many others.
• Trip coverage: Decent. Includes attractive coverage for lost or stolen belongings, adventure and sports activities, transport cancellation, and many others.
• Pricing range: USD 45 to USD 160 /traveller /month
• Insurance underwriter: Tokyo Marine HCC
• Best for: Digital nomads, youth, long-term travellers

How Do They Compare?

Interested to see how VisitorsCoverage, SafetyWing, and Insured Nomads compare as travel insurances to New Zealand? Take a look at the side-by-side chart below:

Data correct as of 4/1/2024

FAQ About Travel Insurance to New Zealand

Travel insurance typically covers trip cancellation, trip interruption, lost or stolen luggage, travel delay, and emergency evacuation. Some travel insurance packages also cover medical-related incidents too. However, remember that the exact coverage depends on the insurance policy.

No, you'll not be required to take out travel insurance for New Zealand. However, we strongly encourage you to do so anyway, because the cost of healthcare in New Zealand can be high, and taking out travel insurance will mitigate some or all of the risk of covering those costs yourself if you need medical attention during your stay.

Yes, medical travel insurance is almost always worth it, and we recommend taking out travel insurance whenever visiting a foreign country. Taking out travel insurance will mitigate some or all of the risk of covering those costs yourself in case you need medical attention during your stay. In general, we recommend VisitorsCoverage to travellers worldwide because it offers excellent value for money and well-rounded travel and medical benefits in its large catalogue of plans.

Health insurance doesn't cover normal holiday expenses, such as coverage for missed flights and hotels, but in case you run into medical trouble while abroad, it may cover some or all of your doctor or hospital expenses while overseas. However, not all health insurance providers and plans offer coverage to customers while abroad, and that's why it's generally best to take out travel insurance whenever you travel.

Although there's overlap, health and travel insurance are not exactly the same. Health insurance covers some or all of the cost of medical expenses (e.g. emergency treatment, doctor's visits, etc.) while travel insurance covers non-medical costs that are commonly associated with travelling (e.g. coverage for missed flights, stolen or lost personal belongings, etc.).

The cost of travel insurance depends on several factors, such as the length of the trip, the destination, the age of the traveller, and the level of coverage desired. On average, travel insurance can cost anywhere between 3% and 10% of the total cost of the trip.

A single-trip travel insurance policy covers a specific trip, while an annual one covers multiple trips taken within a one-year period. An annual policy may be more cost-effective for frequent travellers.

Yes, you can sometimes purchase travel insurance after starting your trip, but it is best to buy it before the trip begins to ensure maximum coverage. If you do need to buy insurance after you've started your trip, we recommend VisitorsCoverage , which offers a wide catalogue of online trip and medical insurance policies, most of which can be booked with immediate effect. Check out our guide to buying travel insurance late to learn more.

Yes, you can most certainly purchase travel insurance for a trip that has already been booked, although we recommend purchasing insurance as soon as possible aftwerwards to ensure all coverage is in place before your journey begins. Check out our guide to buying travel insurance late to learn more.

See Our Other Travel Insurance Guides

Looking for Travel Insurance to Another Country?

See our recommendations for travel insurance to other countries worldwide:

Why Trust Monito?

You’re probably all too familiar with the often outrageous cost of sending money abroad. After facing this frustration themselves back in 2013, co-founders François, Laurent, and Pascal launched a real-time comparison engine to compare the best money transfer services across the globe. Today, Monito’s award-winning comparisons, reviews, and guides are trusted by around 8 million people each year and our recommendations are backed by millions of pricing data points and dozens of expert tests — all allowing you to make the savviest decisions with confidence.

Monito is trusted by 15+ million users across the globe.

Monito's experts spend hours researching and testing services so that you don't have to.

Our recommendations are always unbiased and independent.

Compare Travel Insurance

Compare Outstanding Value Travel Insurance

Compare Travel Insurance By Destination

Outstanding Value Travel Insurance Awards

Click profile to compare 5-Star Outstanding Value Travel Insurance:

International travel, trans-tasman travel, south pacific cruise, seniors travel, 5-star international travel insurance, 5-star trans-tasman travel insurance, 5-star south pacific cruise travel insurance, 5-star seniors travel insurance.

2023 Outstanding Value Travel Insurance Awards

Compare Travel Insurance by Destination

Canstar’s full travel insurance Star Ratings break down the best insurance providers and products for the following global holiday destinations, plus all destinations for senior travellers:

• Africa & Middle East
• Domestic Cruise
• Pacific Cruise
• Seniors – all destinations

Important information

• The Star Ratings in this table were awarded November 2023. The current features, rates and fees may be different to what was rated. The Star Rating shown is only one factor to take into account when considering a product. See our Ratings Methodology .
• The initial table display is sorted by Star Rating and then alphabetically by company.
• Any advice on this page is general and has not taken into account your objectives, financial situation or needs. Consider whether this general financial advice is right for your personal circumstances. You may need financial advice from a qualified adviser. Canstar is not providing a recommendation for your individual circumstances.  See our Detailed Disclosure .
• Data in the table is updated from time to time to reflect product changes notified to us by product issuers. Check current product details and investment options with the product issuer. Consider the Product Disclosure Statement before making a purchase decision.
• The table above may not include all providers in the market and may not compare all features relevant to you. Canstar is not providing a recommendation for your individual circumstances.
• Canstar may earn a fee for referrals from its website tables, and from sponsorship (advertising) of certain products. Payment of sponsorship fees does not influence the star rating that Canstar awards to a sponsored product. Fees payable by product providers for referrals and sponsorship may vary between providers, website position, and revenue model. Sponsorship fees may be higher than referral fees. Sponsored products are clearly disclosed as such on website pages. They may appear in a number of areas of the website such as in comparison tables, on hub pages and in articles. Sponsored products may be displayed in a fixed position in a table, regardless of the product’s rating, price or other attributes. The table position of a sponsored product does not indicate any ranking, rating or endorsement by Canstar. See  How We Get Paid  for further information.

Compare Travel Money Cards

Headed off overseas and looking for the best in money cards? Here’s a rundown of some of the most popular cards in New Zealand:

The display order does not reflect any ranking or rating by Canstar.

This information is not an endorsement by Canstar of travel money cards or any specific provider. Information correct as of 20/09/23. For full pricing details see individual providers’ websites.

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What is travel insurance and why do you need it when you travel?

What is travel insurance?

Travel insurance is financial cover for emergencies, accidents or loss that might occur to you or your belongings while you are travelling either domestically or internationally.

Why do you need travel insurance?

The New Zealand government website SafeTravel recommends travel insurance for anyone taking a trip away from home, especially overseas.

If you don’t have travel insurance and you lose your luggage, have an accident, medical emergency, or legal incident, you could face huge bills.

Cancelled flights and hotel accommodation can leave you out of pocket by thousands of dollars, but medical expenses can be even worse. A health emergency overseas can end up costing hundreds of thousands of dollars.

However, if you have travel insurance, you can travel confidently knowing you can get financial help in an emergency.

What else should you do before you travel?

In addition to organising travel insurance, before you leave:

• If you are going overseas, visit the SafeTravel website’s Travel Advisories page to ascertain the current risks of travelling to your chosen destination. If a country is flagged with a “Do Not Travel” advisory, be aware that you may not be able to obtain insurance for the trip.
• Regardless of where you are going, register your plans with SafeTravel. Your details will be stored securely and only used to reach you in an emergency.
• Ensure you have all the relevant travel documentation to take with you on your trip, and that a trusted friend or relation in NZ has a copy, too.
• Record the contact details of the New Zealand Embassy in your country of destination – just in case you need it.

Types of travel insurance and what they cover

There are two types of travel insurance cover policies.

1. Domestic travel insurance

Domestic travel insurance policies usually cover you for events such as:

• Lost or stolen luggage or other items
• Cancelling your trip unexpectedly due to illness, accident, holiday leave being revoked, or a natural disaster at home or at your intended destination
• Rental vehicle excess you have to pay if you have an accident driving a hire car
• Legal liability: the vast majority of policies researched include coverage for legal liability. Don’t take this as an excuse to break the law, though – you may end up invalidating your policy!

Domestic travel insurance usually doesn’t cover you for:

• Medical cover. However, this is not a big problem because, as long as you’re in New Zealand, you can still access publicly funded health services or your private health insurance , if you have it
• Certain “hazardous pursuits”. If you’re doing dangerous activities on your holiday, such as skiing, scuba diving, bungee jumping or rock climbing, you need to disclose it on your application. However, even if you disclose it, you still might not be covered for an accident that happens because of that activity, as it may be excluded from the policy. Ensure you read your policy terms and conditions carefully

2. International travel insurance

International travel insurance policies usually cover you for events such as:

• Medical or dental emergency. Typical emergency medical cover will include hospital admission, emergency care and medical evacuation to another country’s hospital. If your medical situation is not an emergency, it is recommend you contact your insurer before you receive treatment, to check if it’s covered by your policy
• Repatriation if you fall sick overseas and need to be evacuated back to NZ for treatment. Or if tragedy strikes, repatriation covers the cost of flying your body and belongings back home to NZ. Some travel insurance policies also include a separate sum for funeral expenses
• Lost or stolen luggage, passport or other items. Replacing luggage and travel documents is the most common claim for travel insurance
• Legal liability if you break a local law and need a lawyer and/or interpreter. Ignorance of local law is no excuse in most countries, so make sure you check SafeTravel before you depart. For example, in some Muslim countries it is an offence to wear a bikini on a public beach. If you break a law on purpose, your travel insurance policy may not cover your legal fees

International travel insurance usually doesn’t cover you for:

• High-risk countries. Check the government’s SafeTravel website for the travel advisory status of your destination. Countries flagged with a “Do Not Travel” advisory may not be covered under your policy
• Risky behavior. Any injury or loss caused by you behaving recklessly while you were under the influence of alcohol or drugs can be excluded from cover. This doesn’t apply to medication prescribed to you by a doctor and taken as prescribed
• Pre-existing medical conditions. If you have experienced symptoms of a condition before travelling, even if the condition wasn’t diagnosed, medical expenses for it will generally not be covered. Read your policy’s terms and conditions carefully
• High-value items. Many policies have a dollar limit that you can claim for each item, which may not be as much as it costs to replace the item
• Notification period. Your policy may specify that you need to notify your insurer of an accident or event within a specified timeframe, such as 24 hours. It’s important to be aware of that notification period and to call your insurer as soon as you can, in the event of a potential claim
• Loss of items left unattended. Keep an eye on your belongings at all times. You might not be covered if you leave your wallet and keys wrapped in a towel on the beach, or hidden in a shared room, or even in your checked-in luggage
• Hazardous pursuits. Dangerous activities such as scuba diving, bungee jumping, rock climbing, off-piste skiing and hang-gliding are usually excluded, but they can often be added to your policy for an extra fee. Also be aware that riding a moped or motorcycle overseas might also not be covered, even if you are legally entitled to ride one in NZ

NB: No travel insurance policy will cover you for every single thing that might go wrong while you’re away, so it’s important to read your policy’s terms and conditions carefully to discover the full extent of your cover.

Travel insurance glossary of terms

• Accident : An unexpected, unforeseeable, or unusual event that was unintended and caused loss or harm while you are on a trip covered by your policy.
• Accommodation : Any type of dwelling or lodging that you pay a fee to stay in overnight.
• Additional expenses : Additional expenses for accommodation and transportation that occur because of events such as illness, natural disasters, loss of travel documents, and transport union strikes.
• Beneficiary : The person who would receive compensation from your insurance policy if you were to pass away during your travels.
• Benefits: What your insurance provider gives you according to the terms of your policy. Benefits can apply if you make a claim or they can apply if a certain event happens, e.g. during an emergency.
• Cancellation or amendment costs : The cost of cancelling, changing, or rearranging your journey because of unforeseen circumstances outside your control such as illness, accidents and extreme weather events.
• Claim: A request for your insurance provider to pay certain expenses back to you in accordance with your policy.
• Cover or coverage : The extent of protection given to you by your policy. If you are covered for an event, it means that you can claim back from your insurance provider a specified amount of expenses you incurred during that event.
• Current market value : The amount of money you could get for an item if you sold it in the current local market. This amount is based on the original cost, the current condition and age of the item, and what it could be sold for in its present state.
• Damage: Harm or injury to a person or property, resulting in the property losing value or not being able to be used properly.
• Disability : A physical or mental condition that restricts a person’s movements, senses or activities. A disadvantage or handicap, especially one imposed or recognised by the law.
• Emergency medical care : Medical care that is needed in an unexpected emergency. This does not include any type of regular medical care or foreseeable medical needs.
• Endorsement: Any special condition listed on your insurance policy as an extra reason for you to buy the policy.
• Excess: The excess is an amount that you pay instead of the insurer, e.g. “the first” $250 or $500 of a claim. Insurers usually have either a policy with different excess options that you choose between, or separate policies that each have a different excess amount. You can pay a lower premium if you have a higher excess, but you need to be sure that you could afford to pay the excess unexpectedly if you had to make a claim.
• Exclusions : Anything that is not covered by your policy. Common exclusions include travel to high-risk countries, dangerous activities such as bungee jumping, risky behaviour, such as taking alcohol or drugs, pre-existing medical conditions, and loss of items left unattended.
• Home: Your usual place of residence in New Zealand.
• Incidental:  Costs associated with an unexpected covered event, which are not directly related to the event.
• Inclusions: Any event, item or expense that is covered by your policy.
• Injury: Anything that physically harms you and occurs by accidental or violent means, which is covered by your policy.
• Journey: One of the terms insurers use to talk about the period you’re covered for, from the time you leave home until the time you return to your home. Also known as your trip, voyage, or travels.
• Limit/benefit limit: Policies have a limit on the amount of benefits you can claim per year or per journey.
• Luggage and personal effects: Personal items that you own or carry with you on a trip that is covered. This includes but is not limited to: suitcase or backpack, clothing, jewellery, computer or laptop, your phone and other portable electrical devices or equipment.
• Medically necessary: Medical treatment that is needed to preserve your health, is suitable to treat your symptoms, and can be safely provided in your current location. This does not include treatment or procedures that are performed in your current location because it is merely convenient.
• Natural disaster: An event caused by nature and not by any human activity, including earthquakes, storms, bushfires and floods.
• Overseas medical expenses: Expenses incurred overseas for ambulance transport, hospital admission, surgical nursing, and emergency dental treatment.
• Period of cover: The time your travel is covered by your policy.
• Personal liability cover: Cover for costs incurred for which you are legally liable. You are legally liable if your negligence causes loss or damage to someone else’s property. Personal liability also covers you for injury to a person who is not a member of your family or travelling party. Personal liability cover does not cover damage you caused deliberately or that breaks the law; damage caused by your business or your employee; your ownership or use of a vehicle, aircraft or watercraft; or you passing on an illness to someone else.
• Policy:  The travel insurance contract you have taken out with an insurance provider.
• Pre-existing condition: A medical condition that existed in any form before you signed up for the insurance policy, whether or not you had your symptoms examined by a health practitioner. Your policy may usually list a time limit for the condition to be pre-existing, e.g. you have seen a medical practitioner in the past 90 days before you started your journey, or you have been prescribed a medication within the past 60 days.
• Premium: The amount you pay your insurance provider for your travel insurance cover. Your premium must be paid on time for your travel to be covered.
• Reasonable: When associated with an expense or cost, “reasonable” refers to what is usual, needed, and matches the standards of your previously scheduled travel.
• Refund: Cash or company credit that can be given to you as reimbursement for your expenses, according to the terms of your policy.
• Rental car insurance excess : The excess charged if your hire car is damaged or stolen.
• Resumption of journey benefit : The benefit you receive if you claim the expense of resuming your travels. You can make a claim if you had to return to New Zealand suddenly due to a serious injury, illness, or the death of one of your relatives or business partners in New Zealand.
• Sudden illness or serious injury : Illness or injury that occurs during your period of cover and requires immediate treatment by a health practitioner.
• Travel delay : Scheduled transport that is delayed by over six hours. Scheduled transport can include plane flights, trains, trams, buses, ferries or cruises.
• Unforeseen: Any circumstance that is out of your control. This can include illness, accident, cancelled flights, or natural disasters.

Which travel insurance providers are assessed by Canstar's ratings?

Products from the following travel insurance providers were rated in Canstar’s 2023 Travel Insurance Star Ratings and Awards:

• 1Cover Direct Insurance
• AA Insurance
• Air New Zealand
• American Express
• Chubb Insurance
• Cover-More Travel Insurance
• House of Travel
• Southern Cross Travel Insurance
• World Nomads

Recent Award Winners

View Canstar's Outstanding Value Travel Insurance Awards

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Travel Insurance

Travel Insurance to keep you travelling.

Travel insurance to keep you travelling, no matter what the world throws at you

We've chosen a partner to help Kiwis fly. With quality Travel Cover comes peace of mind and the freedom to venture virtually anywhere in the world with confidence, knowing you'll have support and assistance whenever you need it. Cover-More have more than thirty years of experience and cover more than 3.8 million journeys every year. If something goes wrong, we know you'll want expert help and fast, the best possible medical care and to stay connected with friends and family. Whether it's for business or pleasure, before you explore the world, explore the cover options by Cover-More. Click on the link below to indulge your spirit of adventure and get an instant quote.

Why has ClickCover partnered with Cover-More?

We've researched the travel market, so that you don't have to. We believe that Cover-More is the most trusted travel insurance provider available. Cover-More have been operating in New Zealand for more than 30 years. They offer high quality cover and have an outstanding claims record (meaning their likely to pay out should you need it!). We’re happy to stand behind Cover-More, knowing they’ll protect our clients on their journeys – wherever that may be.

Why do I need Travel Cover?

What if you were travelling through the intrepid back blocks of South America and contracted a serious illness? Would you be able to afford your medical bills? Or what if you urgently needed to come home from a trip to Australia due to a serious family illness or death? Would you want to pay the last minute flight fees and forgo all your prepaid holiday expenses you couldn’t enjoy, such as accommodation, rent-a-car bookings or that pre-paid Movie World pass? Travel Insurance will cover you if any of the above happen, and more. Making sure you can enjoy your holidays without worrying about the unexpected.

When should I get Travel Cover?

Any time you travel overseas, be it short or long term, near or far, you should get Travel Insurance. Your usual insurance policies will only apply to New Zealand, so if you get into trouble overseas, your existing insurance policies may not apply. If you are travelling within New Zealand you don’t need to get Travel Insurance, but you may like to get flight insurance, which will protect you if your flight is delayed, cancelled or changed for whatever reason (wind in Wellington maybe?!). The easiest way to get flight insurance is to get it direct when you purchase your flights.

What does Travel Cover protect me for?

There are a few different types of policies – so there are some differences. But generally, most travel insurance policies will cover you for: - Any medical costs you incur - Emergency evacuation costs - Theft, or loss of any person items (including your passport and money) - Loss, delay or theft of your luggage/belongings - Flight delays or cancellations - Disablement or death - Personal liability, such as an injury or loss you may have caused.

What doesn’t Travel Cover protect me for?

The devil is in the detail, and we recommend you thoroughly read and understand your Travel Insurance document. Ask us if there is anything that you don’t understand, so you can understand what is and, sometimes more importantly, what isn't covered. As a general rule, most Travel Insurance providers will not cover you for any pre-existing medical conditions that you have. Most policies will also not cover you if your accident or injury occurred; while you were drunk, under the influence of drugs or doing something criminal. In addition to the above, you may not be covered if you travel to a destination that is considered an extreme risk by the New Zealand Government. You can find the countries currently on the extreme risk list at www.safetravel.govt.nz/travel-advisory-risk-levels. Most “extreme” sports and activities such as skiing, snowboarding, bungee jumping and even scuba diving are also not covered under a standard policy – so it’s important that if you’re going to partake in these activities while you’re away, that you choose a policy that specifically covers these activities.

What information do I need to tell Cover-More when taking out cover?

It's important you tell your insurer about any pre-existing medical conditions, as non-disclosure can mean that your claim is declined. Even if your medical condition is under control, you still need to tell your Travel Insurance provider. If your condition has been managed successfully for a period of time, you may not face a higher premium, but it’s important you tell the insurer this information and let them make that decision.

What is the difference between Individual and Group Cover?

There are two main types of Travel Insurance in New Zealand; Individual Cover and Group Cover. Individual Cover policies will only cover the policy holder (generally you). Group Cover policies will cover a group or family that is travelling together. Group Cover will usually work out cheaper than individual cover, as the cost and risk is spread out over a number of people. Some Travel Insurance providers offer special cover for different types of travel/travelers, such as students and adventurers, or for those partaking in overseas business or a cruise.

Do I need to have my Travel Insurance Policy with me at all times while travelling?

Most Travel Insurance providers will give you a toll free number you can call from anywhere in the world if you need to access your policy. It is important you keep this number with you at all times, as well as your travel policy number. We also recommend you keep a copy of your Travel Insurance Documents with all your other travel documents, as you may need to show this to certain authorities in the course of your travels.

How do I lodge a Travel Insurance claim?

Save time and lodge a claim online using Cover-More's Claims Centre at claims.covermore.co.nz. You can lodge a claim here from anywhere in the world. You will be asked to describe the incident, include medical expenses and upload supporting documentation. You can save and return to complete a claim for up to 28 days. Alternatively, you may download and complete a Claim Form from Cover-More's Claim page and send it in. When filling out the form, take care to provide as much detail as possible regarding the event you are claiming for. If you are in need of assistance when completing your claim, contact Cover-More Claims Customer Service on 0800 600 115 or email [email protected] For more information, see Cover-More's step-by-step guide to making a claim on their website.

Why does Travel Cover have an excess if you make a claim?

Most Travel Insurance policies will require you to pay some money when you make a claim (commonly referred to as an 'excess'). By asking you to bare some of the cost in the event of a claim, Travel Insurance companies can keep their premiums low and cost effective. The amount of excess varies between Travel Insurance providers and between the types of claim you are making. Excess amounts are set out in your policy.

• Chubb Assistance
• Products and Options
• Product Features
• Baggage and Travel Documents
• Overseas Medical, Cancellation/Additional Expenses
• Emergency Medical Assistance Overseas
• Personal Liability
• Accidental Loss of Life

We’ve got you covered for COVID-19

* This policy provides cover for costs incurred from having to cancel, curtail or change your trip because you contract COVID-19 and it is first diagnosed after the policy is issued. The Policy also provides cover for overseas medical emergency expenses incurred on your overseas trip, and transportation of remains or burial if you die during your trip, as a result of you having contracted COVID-19 which was first confirmed or diagnosed while on Your Trip (unless you were COVID-19 positive when your trip began, or you travel against a government issued “Do Not Travel” warning or border closure).  

We do not cover trip cancellation, curtailment or change due to border closures caused by COVID-19. Limits apply and vary with each plan. See the Policy Wording for full terms, conditions and exclusions.

• Cover at a Glance

Cover for COVID-19

Cover for overseas medical expenses, emergency medical evacuation, and trip cancellation, curtailment or change, due to your COVID-19 diagnosis. See details above.

Medical Expenses

Provides cover for repatriation/evacuation, cost of overseas emergency medical treatment, emergency dental treatment and extra accommodation costs, in the event of a medical emergency while on your overseas trip. Excludes claims arising from pre-existing medical conditions.

Trip Cancellation and other Travel Inconveniences

The Policy provides cover if you need to cancel, curtail or change your trip due to certain unforeseen circumstances including injury or illness (excluding pre-existing medical conditions). The Policy also covers trip delay by providing additional hotel accommodation (room only) if your flight is cancelled or extensively delayed (waiting periods apply), as well as cover for lost or damaged personal baggage and travel documents (theft report required, limits and sub-limits apply, excludes items stolen if left unattended in a public place).

Cover for accidental death, hijack and kidnap cover, and cover for personal liability incurred, while on your overseas trip (excluding liability for use of vehicles or watercraft). Cover also provided for loss of income due to an overseas injury causing temporary total disablement.

Optional add-ons

Options include snow sports cover, cruise cover and rental vehicle excess cover (additional premiums apply).

Travelling against Government advice? We will not cover losses, pay or reimburse any costs, under any section of this Policy, arising from circumstances where: (a) prior to the Issue Date specified on Your Certificate of Insurance in the case of a claim for Cancellation; or (b) prior to You starting a Trip for all other claims under the Policy; the New Zealand Government or a New Zealand government agency(such as MFAT) issued a travel advisory warning advising you to ‘Do Not Travel’ or that borders are closed, for the destination You planned to travel to. Please refer to who.int or https://www.mfat.govt.nz/ or other government sites for further information.

This frequently asked questions (FAQ) document has been prepared to address some frequent coverage queries relating to the Chubb Travel Insurance Policy Wording . The FAQs are a summary only, they are not an exhaustive list of the coverage, terms, conditions or exclusions in the Policy.

Limits apply and vary with each plan. Please refer to the  Policy Wording  for further information on the terms, conditions and exclusions of the policy.

If I am diagnosed with COVID-19 during my overseas trip, will my overseas medical expenses be covered?

Yes, if you are first diagnosed with COVID-19 while on your overseas trip and require immediate medical treatment, cover is provided for the cost of medical treatment incurred overseas. Except where you were COVID-19 positive when your trip began, or you travel against a government issued “Do Not Travel” warning or border closure.

If I’m positive with COVID-19 when my trip begins, will I be covered for COVID-19 related medical expenses during my trip?

No, you’re not covered for medical expenses incurred during your trip if you were diagnosed with COVID-19 before your departure.

If I become ill with COVID-19 before or during my Trip, will I be able to claim for costs I incur for the Cancellation or Curtailment of my Trip?

Yes, cover is provided for costs arising from a necessary and unavoidable trip cancellation or curtailment as a result of an unforeseen illness (including COVID-19) where:

• you first contract and are diagnosed with COVID-19 after the policy is issued;
• a doctor confirms the illness in writing; and
• the illness is not a pre-existing medical condition.

I no longer want to travel because I am worried about the spread of COVID-19. Are my trip cancellation, curtailment or change costs covered?

No, cover is not available in this scenario. Simply no longer wishing to travel is not covered under the Policy.

If I need to cancel, curtail or change my trip due to a COVID-19 border closure as announced by any departure or destination government, am I covered?

No, cancellation due to COVID-19 government related travel advisories and/or border closures is not covered.

If I am diagnosed with COVID-19 after commencing my trip and subsequently issued with a quarantine order, will I be covered for the quarantine costs?

Yes, additional travel or accommodation expenses incurred are covered (within the benefit limitations) as a result of a mandatory quarantine order by a local government or public health authority. Except where you travel against a government issued “Do Not Travel” warning or border closure.

I have been classified by a public health authority as a close contact with a person diagnosed with COVID-19 and have been required to isolate as a result of this contact. Is there any benefit that I can claim?

No, cover is not available in this scenario.

Do I need to be vaccinated against COVID-19 to be eligible for the COVID-19 cover under this policy?

No, you do not need to have the COVID-19 vaccination to be eligible for cover under this policy. However, you will not be covered for any claim for cancellation, curtailment or trip change where you do not meet the vaccination protocols required by your transport provider or by any government authority (in New Zealand or at the destination) prior to departure

Is there an option to purchase COVID-19 Cover on a stand-alone basis?

No, COVID-19 cover is not available on a stand-alone basis.

Is cover provided for trip cancellation, curtailment or change due to a natural disaster at my intended travel destination?

Yes, provided there had been no official publication (prior to the purchase of the policy) warning that the natural disaster had occurred or was likely to occur. Please note that natural disasters do not include epidemics or pandemics (which are excluded under the policy).

I am unable to obtain my passport, entry visa or other required documentation in time and need to cancel my trip. Is this covered?

No, failure to hold or obtain all required documentation for your trip is not covered.

If I need to cancel my trip due to an illness or injury before my departure, am I covered?

Yes, cover is provided for trip cancellation which is necessary and unavoidable as a result of an unforeseen illness or injury as confirmed by a doctor in writing. The illness or injury must first be contracted or occur after the policy is issued. It’s important to check Policy Wording for details on pre-existing medical conditions which are not covered.

If I need medical treatment during my overseas trip, will my overseas medical expenses be covered?

Yes, if you suffer an unforeseen illness or injury on an overseas trip which requires immediate medical treatment, cover is provided for your medical expenses incurred overseas. It’s important to always check the Policy Wording , which excludes claims arising from pre-existing medical conditions and participation in certain sports.

Are Pre-Existing Medical Conditions covered?

This policy does not cover any pre-existing medical conditions. If you have a pre-existing medical condition, this cover may not be right for you. Before you purchase a policy, you should consider whether a medical condition is considered pre-existing based on the definition of ‘Pre-Existing Medical Condition’ which is found on page 20 of the Policy Wording .

What is a "Pre-Existing Medical Condition"?

A Pre-Existing Medical Condition generally means any medical or dental condition, illness, injury or disease that you previously required or continue to require treatment for, or that is under investigation at the time the policy is issued. It’s important to check the full definition of “Pre-Existing Medical Condition” on page 20 of the Policy Wording before making your purchase, as variable limits and time restrictions apply to specified conditions.

Is a video camera (or any other item) on loan or hire for the trip covered?

No, any items loaned, hired or entrusted to you are not covered

What happens if my luggage is delayed by the airline when I’m on my trip?

We will reimburse essential emergency clothing and toiletry expenses incurred (as required for a 24-hour period, up to the benefit amount under ‘Delay of Personal Baggage’ applicable to your chosen plan) if your luggage is delayed for 12 hours or more. If your luggage is delayed for more than 36 hours, the limit is increased up to the benefit amount under ‘Extended Delay of Personal Baggage’ applicable to your chosen plan.

Who is eligible for cover under the policy?

All people covered under the policy must be New Zealand residents and 69 years of age or younger. The trip must start and end in New Zealand

When can I purchase my Chubb Travel Insurance policy?

You can purchase the policy up to 180 days before your trip commences.

Will my policy be valid if I start or end my trip outside of New Zealand?

No. Your trip must begin and end in New Zealand for your policy to be valid.

Is there a maximum age on the policy?

Yes. Covered persons must be 69 years of age or younger before the date your policy is issued.

Do I need to undergo a medical examination to apply for the policy?

No. However, please note that pre-existing medical conditions are not covered.

Will I be covered if I purchased the policy after the commencement of my trip?

No. Cover is only applicable if your travel insurance is purchased before you start your trip.

Is there a maximum travel period on the policy?

Yes. The maximum trip duration is 180 consecutive days.

Is pregnancy covered under the policy?

The policy provides limited pregnancy cover. Pregnancy related claims are covered under the following sections of the policy:

• Overseas medical expenses cover - If you have a sudden and unexpected pregnancy related injury or illness which occurs before the end of the 23rd week of your pregnancy
• Trip cancellation and amendment cover - If you have a sudden and unexpected injury or illness arising from your pregnancy that a doctor confirms will prevent you from commencing or continuing the trip.

There is no cover for costs associated with childbirth or the health of a newborn child, or for claims arising from any pre-existing medical condition (including any medical condition related to a previous pregnancy or if you have experienced pregnancy complications prior to purchasing the policy).

If my flight is delayed, am I covered?

Yes. We will reimburse additional accommodation expenses (up to the benefit amount under ‘Delayed, cancelled, overbooked or missing onward flight’ applicable to your chosen plan) if your flight is delayed for 6 hours or more. If your flight is delayed for more than 30 hours, the limit is increased up to the benefit amount under ’Extended Delayed, cancelled, overbooked or missed onward flight’ applicable to your chosen plan.

Is there a cooling off period?

Yes. You may cancel your policy for any reason within 14 days of issue (cooling-off period). You will receive a full refund of the premium you paid, provided:

• you haven’t started your trip; or
• you haven’t made a claim; or
• you don’t want to make a claim or exercise any other right under the policy.

What is Chubb Assistance? How does it work?

Chubb Assistance is an emergency assistance service. Support is available for emergency advice and assistance services 24 hours a day, 7 days a week for medical or other emergencies while on your overseas trip and which are covered by the policy. In the event of a medical or similar emergency, simply call our emergency response team on +64 9 374 1774 to get immediate assistance and help accessing vital services in your local area where covered by the policy.

More Questions?

Please contact Chubb on 0800 422 346 or email us on [email protected] for any questions you may have

Quality travel plans at an affordable price

With more than 50 years of insurance experience and many millions of travellers served, Chubb Travel Insurance offers high-quality insurance to New Zealand travellers. We have plan options for all types of travellers, from frequent flyers and families to holidaymakers on a budget, adventure seekers and sports enthusiasts.

Fast, fair and efficient handling of claims

Experience has taught us the importance of being proactive when managing claims. Chubb understands that a fast, fair and efficient approach to claims handling will bring about an expedited outcome and can help to deliver an improved result.

24 hour emergency assistance

When you purchase Chubb Travel Insurance, you are covered by Chubb Assistance, our 24-hour emergency hotline that provides the support that you expect in your time of need, anywhere, anytime. In addition to our wealth of local expertise, Chubb's operation in New Zealand is backed by our extensive global travel network and breadth of resources to serve your every need.

You may contact us via email or telephone.

Mail or Email

Chubb Insurance New Zealand Limited PO Box 734, Auckland 1140, New Zealand Email: [email protected]

For general enquiries and claims, call

0800 422 346

(Monday to Friday 10:30 am to 7:00 pm)

For 24-hour emergency assistance, call

+64 9 374 1774

Chubb Worldwide Offices

For the mailing address, telephone number and email address of any Chubb office in our global network.

Please use our office locator

Chubb. Insured.™

• About Chubb
• Chubb Insurance New Zealand Limited
• Chubb Travel Insurance Single Trip Policy Wording
• Fact Sheets

Chubb Travel Insurance is issued and underwritten by Chubb Insurance New Zealand Limited (Chubb) Company No. 104656, FSP No. 35924. This website provides only factual information about Chubb’s products and services. The information does not take into account your personal circumstances, objectives, financial situation or needs and does not constitute financial advice. You should consider the  Chubb Travel Insurance Single Trip Policy Wording  which sets out the terms, conditions, exclusions and limitations, and obtain financial advice if required, before making any decisions about this insurance policy. Please also read Chubb's financial strength rating ,  Chubb's Privacy Statement  and Fact Sheets .

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Official advice for New Zealanders living and travelling overseas

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Page updated:26/1/23 Print page

Take out travel insurance. Your policy should cover any activities you plan to undertake (from scuba diving to scooter riding), personal liability, medical treatment, emergency medical evacuation, and any pre-existing medical conditions. Even minor medical treatment can be very expensive overseas.

If you can’t afford travel insurance, you can’t afford to travel.

If you suffer an injury overseas and return to New Zealand, ACC may be able to help with treatment costs in New Zealand, but only if you intended to be overseas for less than six months. ACC is unable to cover expenses incurred overseas. Visit the ACC website  to learn more.

Consumer NZ travel insurance guide We have worked with Consumer NZ to help create a useful travel insurance guide for New Zealand travellers. 

The guide helps you navigate the sometimes complex world of travel insurance. It provides timely and useful information on policy types, insurance coverage, personal liability and how to make a successful insurance claim if you get into difficulty while travelling. 

To read Consumer NZ’s travel insurance guide, click here .

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Related links

• Travel insurance information
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Other pages in this section:

Ministry of Foreign Affairs and Trade 195 Lambton Quay Private Bag 18 901 Wellington 5045 New Zealand

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Comprehensive Cover

Trip Details.

Type to select country destinations

Type the countries you are travelling to or select from popular destinations below.

• Cook Islands
• New Caledonia
• New Zealand
• Philippines
• South America
• Netherlands
• Switzerland
• United Kingdom
• South Africa
• Middle East
• United Arab Emirates
• Domestic Cruise
• Cruising New Zealand

Please Note: You do not need to include stopovers less than 48 hours, except for USA and Canada.

• Depart Return

Are all travellers under 19 your children or grandchildren?

Dependants are defined by TINZ as your children or grandchildren, not in full time employment, who are under the age of 19 and travelling with you for 100% of the journey. Before proceeding, please confirm that all travellers under 19 are dependants of the adult travellers. If the child is not classified under the above terms then please treat them as an adult traveller within this policy.

The Already Overseas plan is appropriate for New Zealand residents who are already overseas and need travel insurance cover because they have either forgotten to purchase before they left New Zealand or, their existing travel insurance policy has expired.

Please read our conditions of purchase carefully. We can only provide cover provided that you satisfy the following conditions at the time of purchase:

• You are aged 64 or under; and
• You have a permanent residential address in New Zealand and will be returning to resume residence in New Zealand at the end of your journey; and
• You intend to return to New Zealand on the date your policy ends; and
• You purchase your policy within 30 days from either the date you departed New Zealand; or the expiry of any other travel insurance policy; and
• Your period of overseas travel does not exceed 18 consecutive months in total from the date you originally departed New Zealand;

Please note:

• For this plan “journey” means the time from when the policy is issued while you are overseas and ends when you arrive at any immigration counter in New Zealand.
• Journeys can be up to a maximum of 90 days.
• Purchasing an Already Overseas policy is limited to one journey every 12 months.
• There is no cover provided for the first 72 hours from the start date of your certificate of insurance.

Age limit exceeded.

We are sorry.

We are unable to provide cover for this trip. Travellers aged over 80 years and over can only purchase travel insurance for a maximum duration of 6 months.

Please visit our partner website www.comparetravelinsurance.co.nz to purchase travel insurance for this trip.

Single Trip | Annual Multi-Trip

Comprehensive travel insurance.

Regardless of whether you travel regularly or are planning the trip of a life time, travel is unpredictable. Comprehensive travel insurance gives you the freedom to focus on the fun stuff. Don’t worry. Just travel.

24/7 EMERGENCY ASSISTANCE

At TINZ your health is our number one priority. Our emergency assistance experts are just a phone call away 24 hours a day, seven days a week.

CANCELLATION COVER

Don’t lose out if you have to cancel your trip. Our Comprehensive Plus policy covers unlimited  costs if you can no longer travel or have to return home early.

TRAVEL DELAYS

Airport delays are a common frustration when travelling. Our high level travel insurance provides you with compensation if you’re delayed for more than six hours.

TERRORISM COVER

 If you’re caught up in an act of terror, we’ll pay for your flight home, cover medical costs and in some cases provide you with reimbursement for trip cancellation.

RIDING A MOTORBIKE OR SCOOTER

You’re covered on two wheels, so long as you’re wearing a helmet and the driver holds a valid licence recognised in the country you are travelling.

GADGET COVER

No doubt you’ll be taking a few gadgets away with you. Our comprehensive plans provide top levels of cover for phones, iPads, cameras and laptops.

LUGGAGE COVER

Rest assured with top notch cover your luggage is covered in the event of loss or theft, whether you’re near or far from home. Phew!

CRUISE COVER

We’re on board with you and don’t charge any extra if you’re heading on a cruise. With TINZ, you’re covered from ship to shore.

TRAVEL INSURANCE OPTIONS

Get comprehensive cover for the things you love. Whether you’re a skier, adrenalin junkie, gadget freak or a high-end holiday maker, TINZ has the cover you’re after.

DOMESTIC TRAVEL

There are always risks when you travel, even in your home country. Protect your New Zealand holiday with comprehensive domestic travel insurance.  You get cover for rental car excess, luggage, personal effects, lost deposits and more.

SKI INSURANCE

ADVENTURE ACTIVITIES

GROUP BOOKINGS

Are you travelling with a group of friends, school or club? TINZ offers special rates that can save you significant time and money!

SPECIFIC ITEMS

PRE-EXISTING MEDICAL CONDITIONS

Don’t let a pre-existing medical condition get in the way of your travels.  We cover 35 existing medical conditions automatically for free. You can also apply to cover additional conditions by assessment.

COMPARE COMPREHENSIVE COVER

Whether you’re looking for budget cover or after the full works, we have a travel insurance plan to suit your holiday.

COMPARE PLANS (Benefits are per adult)

• OVERSEAS EMERGENCY MEDICAL ASSISTANCE* 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements
• MEDICAL EXPENSES INCURRED OVERSEAS * Overseas medical treatment if you are injured or become sick overseas, including hospital stays, surgery, prescription drugs, and doctor visits.
• INLUDES DENTAL EXPENSES* Cover for emergency dental treatment for the relief of sudden and acute pain to sound and natural teeth
• HOSPITAL CASH ALLOWANCE An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas
• ACCIDENTAL DEATH A benefit payable if you die because of, and within 12 months, of an accidental bodily injury sustained during your journey. (no excess applies)
• PERMANENT DISABILITY* A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip. (no excess applies)
• Cancellation & Trip Disruption
• CANCELLATION FEES AND LOST DEPOSITS Cover for cancellation fees and prepaid travel expenses that you cannot recover when your trip is cancelled or cut short due to unexpected events such as illness, injuries, accidents, strikes and natural disasters.
• ADDITIONAL ACCOMMODATION & TRAVEL EXPENSES Covers the cost of additional travel and accommodation expenses incurred if you cannot continue on your journey because of an injury or sickness whilst overseas. (no excess applies)
• INCLUDES FAMILY EMERGENCY Cover for additional travel expenses such as your return flight to New Zealand if a relative of either you, or travelling companion requires hospitalisation or dies unexpectedly. (no excess applies)
• INCLUDES EMERGENCY COMPANION COVER Additional accommodation and travel expenses you incur to remain with your travelling companion. (no excess applies)
• RESUMPTION OF JOURNEY* Reimbursement for the cost of airfares for you to return to the place where your journey was interrupted in the event of a relatives death or hospitalisation, following serious injury or illness. (no excess applies)
• DISTRUPTION OF JOURNEY* Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
• ALTERNATIVE TRANSPORT EXPENSES* Reasonable travel expenses incurred to reach special events such as weddings, funerals, conferences and sporting events on time following transport delays beyond your control. (no excess applies)
• Luggage & Personal Items
• LUGGAGE AND PERSONAL EFFECTS Repair or replacement cost of any personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
• TRAVEL DOCUMENTS & CREDIT CARDS* Replacement cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
• THEFT OF CASH* Cover for cash, bank notes, currency notes, postal orders or money orders stolen from you during your journey.
• LUGGAGE & PERSONAL EFFECTS DELAY EXPENSES* Cover to purchase essential personal items following your luggage and personal effects being delayed, misdirected or misplaced by your carrier for more than 12 hours. (no excess applies)
• Personal Liability
• PERSONAL LIABILITY Cover for legal liability including legal expenses for bodily injuries or damage to property of other persons as a result of a claim made against you.
• Rental Vehicle Excess
• RENTAL VEHICLE EXCESS Cover for the excess payable on your rental car's insurance in the event of accidental damage or theft during the car rental period.
• OVERSEAS MEDICAL EXPENSES* Hospital and medical expenses incurred overseas as a result of an injury arising from an act of terrorism.
• CANCELLATION & REARRANGEMENT* Irrecoverable costs to cancel or rearrange your travel and accommodation following terrorist threats and a subsequent upgrade in travel advice for a planned travel destination directly affected. (no excess applies)
• EVACUATION & CURTAILMENT* Evacuation to the nearest place of safety and alternative accommodation and travel expenses for you to resume your journey or return to New Zealand.
• HIJACK AND KIDNAP* If you are kidnapped, or the aircraft or vessel you are travelling on is hijacked, we will pay for each 24-hour period that you are held captive.
• Loss of Income
• LOSS OF INCOME* Weekly benefit payable if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work more than 30 days after returning to New Zealand. (no excess applies)
• $10 Million

Comprehensive

Comprehensive plus.

• OVERSEAS EMERGENCY MEDICAL ASSISTANCE^
• MEDICAL EXPENSES INCURRED OVERSEAS ^
• INLUDES DENTAL EXPENSES^
• HOSPITAL CASH ALLOWANCE
• ACCIDENTAL DEATH
• PERMANENT DISABILITY^
• CANCELLATION FEES AND LOST DEPOSITS
• ADDITIONAL ACCOMODATION & TRAVEL EXPENSES
• INCLUDES FAMILY EMERGENCY
• INCLUDES EMERGENCY COMPANION COVER
• TRAVEL SERVICES PROVIDER INSOLVENCY
• RESUMPTION OF JOURNEY^
• DISTRUPTION OF JOURNEY^
• ALTERNATIVE TRANSPORT EXPENSES^
• LUGGAGE AND PERSONAL EFFECTS
• TRAVEL DOCUMENTS & CREDIT CARDS
• THEFT OF CASH^
• LUGGAGE & PERSONAL EFFECTS DELAY EXPENSES^
• PERSONAL LIABILITY
• RENTAL VEHICLE EXCESS
• OVERSEAS MEDICAL EXPENSES
• REARRANGEMENT OR REPATRIATION
• HIJACK AND KIDNAP^
• LOSS OF INCOME^

If you claim for the same or similar services/facilities under Sections 6, 7, 7A and/or 7B, we will only pay the higher of the two amounts, not both. Sub-limits may apply, please refer to the relevant sections in the Policy Document. * means that the benefit is not covered while travelling in New Zealand.

FREQUENT TRAVELLER TRAVEL INSURANCE

Get comprehensive cover all year round. If you’re planning several trips this year our frequent traveller policy could save you time and money.

Our annual multi-trip policy covers an unlimited number of trips over a 12 month period. You get the the same level of cover as our comprehensive plus international plan, meaning you get top cover for less. You can tailor your individual trip duration from 15 days up to 90 days.

COMPREHENSIVE COVER FAQ'S

Travelling can be an exciting, eye-opening adventure. It can also be unexpectedly expensive - especially if you have an accident, get sick, lose your passport, or are stuck in an airport for days on end.  That’s why comprehensive travel insurance is essential for your next getaway.

Q. What is the maximum level of cover I can purchase?

TINZ's Comprehensive Plus policy is the highest level of cover available to purchase. It includes unlimited cover for medical emergencies, unlimited cover for cancellation, $25,000 for luggage and personal items, $5 Million for personal liability, $6,000 for rental vehicle excess, $10 Million for terrorism, $10,400 for loss of income and much more. Compare our plans in more detail here.

Q. Are there age limits with comprehensive cover?

Persons of any age can buy a policy, however trip limits do apply. Those under 69 years can purchase a policy for a maximum trip duration of 18 months only. Those over 70 can purchase a policy for a maximum trip duration of 6 months only. Our frequent traveller policy is only available to travellers aged 64 and under. 

Q. Are all adventure activities covered by comprehensive travel insurance?

Take note, you may not be covered for certain sports and activities automatically if you don't opt for the 'sports & activities’ add-on. Learn more about our adventure activities cover here.

Q. Does comprehensive insurance cover my medical conditions?

TINZ automatically covers 35 pre-existing medical conditions at no cost. This includes conditions such as acne, asthma, cataracts, diabetes and osteoporosis. Click here to see a full list of conditions that are automatically covered. 

Q. Does a comprehensive policy cover for my high value items?

If you’re a tech-head you’ll be glad to hear that our luggage insurance covers personal computers, video recorders and cameras for up to $3,000 per item. All other items, including mobile phones and tablets are covered for up to $1,000. If you have an item that exceeds either of these costs you can insure it separately up to an additional $5,000. Learn more about our high value items add on.

Q. Does a comprehensive policy cover me when I go on a cruise?

Yes, all our policies cover you whether your trip is on land or out at sea. We’re on board with you and don’t charge any extra if you’re heading on a cruise. 

Q. Does comprehensive cover for pregnancy?

We cover pregnancy up to and inclusive of 24 weeks provided it is a single foetus, uncomplicated pregnancy. Multiple pregnancies up to and inclusive of the 19th week of gestation are covered. Learn more on travelling while pregnant .

Because life’s a trip

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TRAVEL ALERT: View the latest travel information that may affect your trip. See travel alerts

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Compare our travel insurance plans to find a policy for your upcoming holiday.

Medical Only

• Overseas Emergency Medical Assistance^ Unlimited
• 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
• Overseas Emergency Medical & Hospital Expenses^ Unlimited
• Overseas medical treatment if you are injured or become sick overseas, including hospital stays, surgery, prescription drugs, and doctor visits.
• Includes Dental Expenses (per person) $500
• Cover for emergency dental treatment for the relief of sudden and acute pain to sound and natural teeth.
• Additional Expenses -
• Cover for additional travel expenses if you cannot travel because of an injury or sickness (whilst overseas)
• Includes Family Emergency -
• Cover for additional travel expenses such as your return flight to New Zealand if a relative of either you, or travelling companion requires hospitalisation or dies unexpectedly. (no excess applies)
• Includes Resumption of Journey -
• Reimbursement for the cost of airfares for you to return to the place where your journey was interrupted in the event of a relatives death or hospitalisation, following serious injury or illness. (no excess applies)
• Includes Emergency Companion Cover -
• Additional accommodation and travel expenses you incur to remain with your travelling companion. (no excess applies)
• Hospital Cash Allowance^^ -
• An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
• Accidental Death -
• A benefit payable if you die because of, and within 12 months, of an accidental bodily injury sustained during your journey. (no excess applies)
• Permanent Disability^^ -
• A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip. (no excess applies)
• Loss of Income^^ -
• Weekly benefit payable if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work more than 30 days after returning to New Zealand. (no excess applies)
• Cancellation Fees & Lost Deposits Unlimited
• Cover for cancellation fees and prepaid travel expenses that you cannot recover when your trip is cancelled or cut short due to unexpected events such as illness, injuries, accidents, strikes and natural disasters.
• Alternative Transport Expenses -
• Reasonable travel expenses incurred to reach special events such as weddings, funerals, conferences and sporting events on time following transport delays beyond your control. (no excess applies)
• Travel Delay Expenses -
• Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
• Luggage & Personal Effects -
• Repair or replacement cost of any personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets. Please note there is no cover for mobile phones or smartphones.
• Luggage & Personal Effects Delay Expenses^^ -
• Cover to purchase essential personal items following your luggage and personal effects being delayed, misdirected or misplaced by your carrier for more than 12 hours. (no excess applies)
• Travel Documents & Transaction Cards^^ -
• Replacement cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
• Theft of Cash^^ -
• Cover for cash, bank notes, currency notes, postal orders or money orders stolen from you during your journey.
• Personal Liability $2,500,000
• Cover for legal liability including legal expenses for bodily injuries or damage to property of other persons as a result of a claim made against you.
• Rental Vehicle Insurance Excess Optional
• Cover for the excess payable on your rental car's insurance in the event of accidental damage or theft during the car rental period.

Note: Benefit limits shown are per adult traveller. For accompanying dependants, the policy benefits are shared with the adult traveller.

^^ There is no cover for these benefits while travelling in New Zealand.

Sub-limits apply to some sections. Please refer to the section titled Cover Benefits In Detail of this PDS for more information.

• Additional Expenses $30,000
• Includes Family Emergency Yes
• Includes Resumption of Journey $3,000
• Includes Emergency Companion Cover Yes
• Hospital Cash Allowance^^ $2,500
• Luggage & Personal Effects $5,000
• Travel Documents & Transaction Cards^^ $2,000

Comprehensive

MOST POPULAR

• Additional Expenses $50,000
• Hospital Cash Allowance^^ $5,000
• Accidental Death $25,000
• Permanent Disability^^ $25,000
• Loss of Income^^ $10,400
• Alternative Transport Expenses $5,000
• Travel Delay Expenses $2,000
• Luggage & Personal Effects $7,500
• Luggage & Personal Effects Delay Expenses^^ $250
• Travel Documents & Transaction Cards^^ $5,000
• Theft of Cash^^ $250
• Personal Liability $5,000,000

Sub-limits apply to some sections. Please refer to PDS for more information.

WHY BUY WITH ZOOM

Money Savings

Our prices are lower than some of our competitors. We'll also match any quote for equal cover with our price match guarantee. 

Cover In A Flash

We provide fast quotes and an easy buying process. Buy direct today to get immediate cover. 

24 Hour Help

Our expert emergency assistance is available 24 hours a day, 7 days a week. 

Medical Screening

Get cover for your medical conditions when you travel. You can declare your pre-existing conditions in our online assessment. 

Money Back GuArantee

Our 14 days money back guarantee means you can cancel your policy and we'll give you a full refund. 

Easy Claims

We’ve kept our claims process simple and guarantee to access fully documented claims within 10 business days. 

RIDING A SCOOTER

At Zoom, you're covered to ride a motorbike or scooter of any engine size provided you are licensed to do so in New Zealand. 

Peace Of Mind

Our travel insurance plans are underwritten by HDI Global Specialty SE – New Zealand.  A global company who provides a broad range of insurance solutions in more than 175 countries. 

Zoom travel insurance offers simple, flexible travel insurance for maximum peace of mind no matter where you're zooming to.

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Single Trip

Select a country in the area of travel based on where you will spend the most time on your journey

Note: If you plan to spend more than 20% of your time in the Americas or Antarctica, you must select a country from the area that includes these countries.

Annual Multi-Trip

Select a country you are planning to visit in the area which will cover all the countries you plan on visiting over the year. If you plan to visit a country in the Americas, or Antarctica, you must select a country in the area that includes these countries.

Cover includes domestic journeys provided the destination is more than 100 km from your home in New Zealand. If less than 100 km, your trip must include at least one night paid accommodation booked with an accommodation supplier or provider.

• United States of America (USA)
• Cook Islands
• Not Sure? See Region List
• Antarctica - Sightseeing Flight
• Antigua And Barbuda
• Cayman Islands
• Dominican Republic
• El Salvador
• Falkland Islands
• Northern Mariana Islands
• Puerto Rico
• St. Kitts and Nevis
• St. Vincent and Grenadines
• São Tomé and Príncipe
• United States of America
• Virgin Islands, U.S.
• Afghanistan
• Bosnia and Herzegovina
• Burkina Faso
• Cape Verde Islands
• Central African Republic
• Congo, The Democratic Republic Of
• Czech Republic
• Equatorial Guinea
• Faroe Islands
• French Guiana
• Guinea-Bissau
• Ivory Coast
• Korea, Republic Of
• Liechtenstein
• Moldova, Republic Of
• Netherlands
• Saudi Arabia
• Sierra Leone
• South Africa
• Switzerland
• Trinidad And Tobago
• Turkmenistan
• United Arab Emirates
• Vatican City
• Northern Ireland
• United Kingdom
• Lao People's Democratic Republic
• Marshall Islands
• Philippines
• American Samoa
• French Polynesia
• New Caledonia
• Norfolk Island
• Papua New Guinea
• Solomon Islands
• Western Samoa
• New Zealand

Dates of Travel

Departure date (travel start date).

Single Trips

The date you depart your home in New Zealand

If you purchase this policy on your trip after leaving home, this cover is subject to a 3-day no-cover period. This means there is no cover under any section of the policy for any event that has occurred already or that arises within the first 3 days of buying the policy.

Cover under the 'Amendment or cancellation costs' benefit begins from the time you buy your policy.

Cover under all other sections begins from the departure date you select.

Annual Multi-Trips

The date your policy will commence

For further information we recommend you read the definition of 'Relevant Time' and 'Period Of Insurance' in the Policy Wording.

Return Date (Travel End Date)

The date you return to your home in New Zealand

Your Annual Multi-trip Policy will expire 12 months from the commencement date of the policy.

Ages of travellers

Who is going.

Enter the current age (at todays date) of each traveller, including children, who you want to cover with insurance.

Click Add+ if you need to add more travellers

Accompanied Children are your children or grandchildren plus one non-related child per adult policyholder who are identified on the Certificate of Insurance and travelling with You on the Journey, provided they are not in full-time employment, they are financially dependent on You and they are under the age of 21 years. See the Policy Wording for more information.

Do all travellers live in NZ?

Most policies can only be issued to New Zealand citizens and permanent residents of New Zealand who:

• Will be returning to New Zealand at the completion of the period of insurance and within 12 months of the journey commencing;

If you are visiting New Zealand from another country you should select New Zealand as your Destination

Travel insurance for your flight, holiday or adventure

Whether you travel once a year or you're a frequent flyer, we have comprehensive travel insurance options for single and annual multi-trips – overseas or travel around New Zealand.

Air New Zealand travel insurance also includes medical expenses and limited cancellation expenses related to Covid-19.

Plus, you can earn Airpoints Dollars™ on every policy or pay using Airpoints Dollars.

Covid-19 cover included

We provide Covid-19 benefits on both Single Trip and Annual Multi-Trip policies to help you travel with greater confidence.

Access to a Travel Doctor

As a policyholder you have access to our bonus Travel GP service free of charge. If you're feeling ill and need to talk to a doctor we can put you in touch with an Australian-based doctor via telemedicine.

Existing Medical Conditions

We can cover a range of existing medical conditions. There are 39 already included in our policies, and you can apply online as part of your policy purchase.

Free cover for children

Free travel cover for accompanying children or grandchildren under 21.

Travel Delay

We automatically include coverage in our comprehensive policies for travel delay of over 6 hours.

Use your Airpoints Dollars™

You can use your Airpoints Dollars to purchase your travel insurance policy. Sign in at any time.

Free look period

Once you’ve purchased make sure you read the policy. If you're not sure you can cancel within 21 days and get a full refund. ** 

Why choose Travel insurance from us?

Air New Zealand has partnered with Cover-More Travel Insurance to bring you world-leading comprehensive insurance for travel within New Zealand and around the world.

Cover-More is part of the Zurich Insurance Group, one of the world’s largest insurance companies. For more than 30 years, Cover-More travel insurance and their 24/7 emergency assistance services have helped Kiwis all over the world.

Do you need travel insurance for New Zealand?

You should consider taking out New Zealand travel insurance because while NZ and Australia have a  Reciprocal Health Care Agreement , if you’re injured or sick, you won’t be covered for all medical costs. The health care agreement does not provide cover for your ambulance, emergency dental or medical evacuation and repatriation expenses.

For more information, refer to our  Product Disclosure Statement (PDS) .

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