118 cruises

Suggested companies

Cruise.co.uk.

Cruise118   Reviews

In the Cruise agency category

Visit this website

Company activity See all

Write a review

Reviews 4.7.

2,278 total

Most relevant

Caring attention to detail

Chloe Barlow really looked after us through this process. Nothing was a problem even when we had to ammend our our original car parking time when MSC gave us a much earlier check in time than anticipated. Having tried unsuccessfully to use the MSC app it was a pleasure to have Chloe sort it all out for us

Date of experience : 08 May 2024

Fantastic Service

Julia Pedder has been brilliant and is a definite asset to Cruise 118. Her customer service is excellent, she is knowledgeable, professional and also has the patience of a saint! She managed to secure the exact flight upgrades I wanted at a very competative price. Cannot recommend highly enough.

Date of experience : 10 May 2024

First time dealing with Cruise118

First time dealing with Cruise118, very helpful and informative, patient and happy to answer as many questions as you might have.. will definitely be using them again.

Date of experience : 05 May 2024

I have to say, your staff is very helpful and patient with all my enquiries and sorting them out for my group. Special mention about Brittany's help. 5 starts. Thank you so much.

Ask for Jason 😁

As with all good experiences it’s the people. Jason was incredibly helpful, full of experience of the different cruise lines, has personal experience of the ship we booked on and felt genuinely invested in making sure my partner and I have a great time. It was a shame we couldn’t secure any on board spend but it was obvious to me Jason would have if he could have. I’m a terrible traveller, very nervous about things I’ve not done before but by the end of the call I was genuinely excited for the cruise. Yeah I know, sales people be selling things, but you can tell the difference between someone upselling and someone listening to your needs and providing all of the options.

Date of experience : 03 May 2024

1st class service

The who searching and booking the right cruise to meet our needs was made so much easier due to the professional help we received from Katie Lowe, our cruise concierge. She even responded to a request when she wasn’t even on duty . Thanks a million

David Longworthy has been very helpful…

David Longworthy has been very helpful when helping us with some queries we had regarding our forthcoming cruise. We thank him for listening and caring.

He was very helpful answered all my…yes

He was very helpful answered all my questions that I had couldn’t ask my help when I was doing my booking for my Cruise

Date of experience : 07 May 2024

Great price

Great price. Didn't like you had to call the customer service to book more than one cabin. Other companies give you the option

Excellent cruise company

I really don’t enjoy the process of booking a holiday.. you have to have an itinerary in place before actually calling to make a booking.. whatever adverts you see on tv or elsewhere never seem to be available when you call.. and on cruises I’ve never had any onboard credit…. But in the next breath I mostly only deal with cruise118 who always get me a good package and are patient and look into every aspect of getting us the perfect holiday they are genuinely a brilliant company with excellent sales teams.. we’ve been lucky enough to deal with Daniel the past 2 cruises and he really does do his homework on the best cruises, flights and flight times best to suit you and overall a really excellent team member..I always recommend cruise118 to my friends and family and we’ve all had great holidays via them..

Date of experience : 26 April 2024

Daniel Norris was helpful as always…

Daniel Norris was helpful as always found us a great cruise we have booked several times through cruise118 would highly recommend

Italt/Greece trip Gatwick to Malta

Quick response to call, pleasant helpful member of staff assisted with all questions efficiently and also resolved airport car parking as part of package. Very well done. Priced well also (P&O trip).

Date of experience : 29 April 2024

Paul was brilliant with the help

Paul was brilliant with the help, I’ve never had live chat work so quickly and efficiently. Got everything sorted in 3 minutes

Date of experience : 09 May 2024

Cruise's booked by cruise 118

I have booked 4 cruise with cruise 118. The staff have been fantastic all the way,very helpful pleasant answered all are questions about the ship's we are going on would not hesitate to book with cruise 118 again,would highly recommend cruise 118 to anyone.

Date of experience : 02 May 2024

Great representative

Scarlett went through everything and tried to accommodate us as much as able. She was really easy to talk to and explained everything. Excellent representative. Very friendly and didn't feel pressure to book.

Date of experience : 28 April 2024

Jill was very pleasent and very friendly, would recommend 118 to friends and family

Good booking experience but slow after sales

Good booking experience however we found out shortly after booking that we had to change the cruise date due to son’s graduation in 2025. Was told we’d hear back in a few days. Then next phone call we were told we’d hear back by end of the week. Then next phone call told it would be two weeks. I hate wasting time in long phone queues to be told the wrong info time and again by companies.

Hannah was very efficient and on time…

Hannah was very efficient and on time with the callback so that we could book the cruise promptly.

Excellent customer experience!

We used Cruise118 to book a cruise on Celebrity. The lead passenger who originally booked the cruise had to back out and passed the lead passenger role to me. He told me to contact Rachel Halliwell and mentioned that she had been excellent to work with. I contacted Rachel regarding some changes we wanted to make to our reservation. She was indeed excellent. She worked through a number of requests for us, efficiently and effectively. She always got back to us promptly and clearly explained our options and the associated costs. She was very pleasant to work with. We’ll ask for her when we go on our next cruise!

Booking my cruise

I found the staff to be very friendly as well as helpful. Mt whole experience was perfect🥰

Cheap Cruise Deals

Discover the best cruise deals at the best prices available with all the major cruise lines . We have a wide choice of cruise holidays available including the latest promotions from Royal Caribbean , Celebrity Cruises , Princess Cruises , Norwegian Cruise Line , MSC Cruises , and P&O Cruises . Call us today and speak to one of our cruise experts who can help you find a cheap cruise deal that is the best value for money with the latest promotions and offers.

2024 Cruises 2025 Cruises 2026 Cruises

Cruiselines in Spotlight

Celebrity MSC Norwegian Cruise Line P&O Princess Royal Caribbean

Searching for cruises ...

Featured Cruise

VIEW LIVE PRICES & BOOK ONLINE

Save £££'s with our exclusive online discount

Cruise & Stay

Prices are subject to change and availability. Prices may vary depending on airport selected. Promotions are only applicable to select cabins grades, please call for details

Prices are subject to change and availability. Prices may vary depending on the airport selected. Promotions are only applicable to select cabin grades, please call for details.

Popular Categories

All-Inclusive Cruise Deals Last Minute Cruise Deals Cruises Under £999pp Family Cruises

Adult-Only Cruises Short Break Cruises Cruises From The UK

Finding Cheap Cruise Deals

If you are looking to find cheap cruise deals with the best value for money, you can discover the latest offers and promotions with all the major cruise lines here at Cruise118.com. From family-friendly cruises to adult-only cruise lines, you can find the perfect cruise holiday that best suits you and your budget.

Royal Caribbean Cruise Deals

A Royal Caribbean cruise is the perfect choice for family holidays. The fleet comprises some of the largest and most modern ships at sea with an abundance of entertainment and facilities for all ages on-board. A popular choice for UK passengers is the Anthem of the Seas which sails from Southampton . You can find your perfect Royal Caribbean cruise deals here at Cruise118.com.

Celebrity Cruises Deals

A Celebrity Cruises holiday offers a modern luxury 5-star experience in a relaxed and tranquil environment. You will find a selection of spacious staterooms and suites to choose from and some of the best restaurants at sea. And with a great selection of facilities for children, it’s fun for all the family! Browse Celebrity Cruise deals for an unforgettable holiday at an unforgettable price.

Norwegian Cruise Line deals

A great choice for families with children or couples, Norwegian Cruise Line (NCL) offers a unique concept of freedom for their passengers, giving them a fully flexible sailing experience. An NCL cruise holiday offers cruising with no timetable but your own, with freedom for activities, dining and more. Create your perfect holiday with an NCL deal today. 

MSC Cruises deals

MSC cruise ships feature a very modern and elegant design, offering facilities for both adults and families with children. With impressive Broadway-style entertainment and fun nightlife, there’s no shortage of entertainment on-board an MSC cruise. Explore a great range of facilities and a selection of fantastic bars and restaurants when you book a cheap MSC cruise deal on-board an MSC ship.

Princess Cruises deals

Enjoy a royal experience without a royal price tag when you book a cheap cruise deal for a Princess Cruises holiday through Cruise118.com. Sample exceptional cuisine and stunning restaurants with food prepared by world-renowned chefs, as well as exciting evening entertainment on every cruise ship in the fleet. Find the very best Princess Cruise offers at Cruise118.com today.   

P&O Cruises deals

P&O Cruises deals provide fantastic value for money with a fleet of ships that range from classic to modern ships such as the Iona and Arvia . P&O is a British cruise line and is an excellent choice for those who are looking to have a home away from home feel with endless activity choices.

Fred. Olsen Cruise deals

Book a Fred. Olsen cruise deal for your next holiday for a more personal cruising experience, with each ship ensuring you receive a warm and friendly welcome. An ideal cruise for the more mature passenger, Fred. Olsen ships are smaller vessels. This gives passengers the opportunity to visit a wider selection of ports that large cruise ships are too big for.

Carnival Cruises deals

Carnival Cruises is the perfect line for families looking to maximise entertainment offerings for a fun-filled holiday. And, with cheap cruise deals available from Cruise118.com, there’s never been a better time to jump aboard for a holiday to remember. Discover the best Carnival Cruises deals and choose your itinerary today.

Cunard Cruise offers

A Cunard Line cruise holiday offers a luxurious 5-star cruising experience with tranquil accommodations. When booking a Cunard Cruise Line offer you have the option of taking free additional extras such as on-board spending money or free parking at Southampton. Once on-board, you will have access to additional luxury amenities including butler service, champagne and chocolates on arrival, a complimentary bar, priority disembarkation and much more.

Holland America Line (HAL) Cruises deals

The Holland America Line Cruises fleet comprises mid-sized vessels that are furnished to a very high standard with features such as glass elevators and collections of art for elevated ambience and atmosphere. Book a Holland America Line cruise deal for a family-friendly cruise line with activities for children of all ages and a myriad of unique attractions for adult guests.

Virgin Voyages cruise deals

Virgin Voyages is an adult-only cruise line providing unforgettable cruise holidays for the young at heart. Many things are included as standard with a Virgin Voyages cruise holiday that you would not get with other lines, such as speciality restaurants, hot and cold drinks and Wi-Fi. Although alcoholic drinks are not included you can purchase a bar tab at the beginning of your cruise which is an ideal way of keeping track of your spending. You can find fantastic Virgin Voyages cruise deals here at Cruise118.com.

Our Award Winning Service

Large Cruise Agency of the Year 2023

Best Online Travel Agency 2022

TTG Top 50 Ocean Cruise Agency 2022

TTG Top 50 Ocean Cruise Agency 2019

Best Cruise Online Agent 2021

Best Cruise Online Agent 2019

Best Company Top 100

Welcome to Cruise118.com. Can I help you in anyway today?

02380 658 386

Sail from UK Sail from UK

Canary Islands

28th November 2024

Call For Price

Exclusively for adults – Arcadia’s signature features such as her exterior glass-fronted lifts and expansive art collection, featuring no less than 3,000 works of art, create a sophisticated air.

Take the hassle out of your holiday search and let our knowledgeable cruise agents find you the perfect cruise by phone! Call 02380 658 386

Discover “ Britain’s favourite cruise line ” for yourself!

Your Itinerary

• Date   Port Arrive Depart
• 28/11/2024 Southampton – –
• 29/11/2024 At Sea – –
• 30/11/2024 La Coruña – –
• 01/12/2024 At Sea – –
• 02/12/2024 At Sea – –
• 03/12/2024 Funchal, Madeira – –
• 04/12/2024 Funchal, Madeira – –
• 05/12/2024 Santa Cruz de Tenerife – –
• 06/12/2024 Santa Cruz de La Palma – –
• 07/12/2024 Las Palmas de Gran Canaria – –
• 08/12/2024 Lanzarote – –
• 09/12/2024 At Sea – –
• 10/12/2024 Cádiz – –
• 11/12/2024 At Sea – –
• 12/12/2024 At Sea – –
• 13/12/2024 At Sea – –
• 14/12/2024 Southampton – –

Cabins & Prices

Ship features.

Fully air-conditioned suites enjoy two lower beds convertible to king-size bed. Bathrooms boast a whirlpool bath , shower and plus luxurious premier pamper pack, bathrobe & slippers. Additionally there is a useful walk-in dressing area with a hairdryer. 

The lounge has a sofa & chairs plus dining table and chairs, with a mini stereo and a TV plus and telephone, writing desk, refrigerator and tea/coffee making facilities. There is also a safe. Floor to ceiling sliding glass doors lead to your balcony with loungers, chairs and table. Suites have an optional butler service, magazine and newspaper selection, atlas and binoculars, plus fruit basket, mineral water, flowers, Champagne and chocolates on arrival.

Mini-Suites

These fully air-conditioned suites feature two single beds, convertible to one king-size bed. The bathrooms boast a whirlpool bath, shower, dual sink vanity unit and a WC. Suites include a complimentary premier pamper pack with bathrobe & slippers. Additionally there is an iron & ironing board, trouser press and a hairdryer.

Balcony Cabins

There’s nothing quite like opening your patio style doors onto your own private balcony, especially to take in the fresh morning air or to enjoy a spectacular sail in to your next destination.

These spacious cabins are perfect for passengers who want a more economical way to travel. These air-conditioned outside cabins have two lower beds that are convertible to one king-size bed with wardrobe and drawer space. The bathroom has a shower, or a shower over bath, and a WC. There is a writing desk and TV. Outside cabins may have a window or a porthole.

Inside Cabin

These spacious cabins are perfect if you want a more economical way to travel and prefer to be out and about experiencing the ship or reclining up on deck by the pools.  

Single Cabin

These spacious cabins are perfect if you want a more economical way to travel and prefer to be out and about experiencing the ship or reclining up on deck by the pools.

Neptune Grill

Enjoy a variety of snacks including burgers, hot dogs and fish and chips (this dining option is included in the price of your holiday).

Belvedere Restaurant

No matter what time of day it is, if you fancy a good meal you’ll always get one on board Arcadia. The Belvedere food court offers informal dining around the clock. With a wide choice of menus from Oriental and Italian to bistro-style dishes and a delicatessen counter, this stylish and modern venue is the place to go for casual dining any time of the day or night. So if you’ve just returned to the ship after a shore excursion and have worked up a late afternoon appetite you can still enjoy a great meal.

Meridian Restaurant

Featuring a two-tiered layout and refined décor, every night will be an occasion in the Meridian Restaurant. Enjoy the special ambience and sociable atmosphere of a main dining room, with a five-course menu (six-course on Gala Nights).

Sindhu Restaurant

Showcasing a menu which is a triumph of perfectly balanced spices, delicate flavours and wonderful aromas, Sindhu has become a firm favourite with many. Dishes such as pan-roasted beef tenderloin and spiced mash vie for your attention, alongside ginger and mint tiger prawns and the signature dish – a trio of fragrant curries. So why not take a seat amidst the opulent decor and experience a treat for your senses?

The Ocean Grill

Ocean Grill by Marco Pierre White is the spot to savour mouth watering steaks and seafood. As you would expect from one of the world’s leading chefs, attention to detail is paramount and provenance and quality are key. The dishes, while simple, are masterfully presented, delivering exceptional flavours. And in the spirit of all great London grill restaurants, the ambience is relaxed yet sophisticated.

Just a few steps away from Arcadia’s shops, this fantastic coffee shop is a great place to take a break and people watch.

Located on the starboard side of Promenade Deck, between the Library and The Screening Room, is Caffè Vivo. Adorned with brown leather sofas, high tables and stools and wooden floors, Caffè Vivo takes its cues from the warmth and vibrancy of the Mediterranean and provides a cosy and inviting atmosphere. Relax over a delectable cookie or pastry with a magazine, refresh your palate with a smoothie or freshly squeezed juice, or opt for a lunchtime snack. With anything from salads and bagels, to crostini and noodles on the menu, Caffè Vivo is much more than simply a coffee bar.

Room Service

Morning, noon, and through the night, if you fancy a bite to eat in your cabin, you’ve a mouth-watering room service menu to choose from… meals, desserts, snacks and drinks, all prepared with care and delivered with a smile. A small supplement applies to each item, apart from breakfast, which is included in the price of your holiday.

Afternoon Tea by Eric Lanlard

As you’d expect from the imagination of master pâtissier Eric Lanlard, there are some delicious surprises waiting to be plucked from each tempting cake stand. Prepare yourself to be tempted by treats such as savoury Porcini and pancetta éclairs, pistachio petit choux with red berries, marble swirls red velvet cake pops and orange blossom and bee pollen scones. Eric’s unique twist on this classic British institution elevates the humble afternoon tea into something utterly decadent.

Main Restaurant

Chatter and laughter fills our main restaurant venues, with friendly waiters to greet guests and prepare tables ahead of a tasty breakfast, relaxed lunch, or sublime evening meal. Expect to find British classics on the menu as well as exotic flavours for the more adventurous. On every cruise you’ll also be wowed by an extra special, five-course Gala Dinner devised by the legendary godfather of British cooking, Marco Pierre White.

Poolside Grill

When you’re lying on a lounger and feeling peckish, choose a freshly made snack from the mouth-watering selection at your ship’s poolside grill.

Bite into a juicy burger with a patty made to a special recipe exclusively for our grills. Or make a hot dog even more delicious with your favourite tasty toppings.

Our ever-evolving menus feature Flavours of the Day that change throughout your cruise, and each dish is crafted from fresh, quality ingredients. It’s the perfect option if you fancy a light bite or you’re dashing to your next adventure and need to grab your lunch and go. Even better, it’s included in the price of your holiday! 

The Palladium

Arcadia’s impressive three tier theatre, The Palladium, is located at the very forward end of the ship. Inside you will find comfortable theatre-style-seating arcs around the stage in three tiers, affording you excellent views of the stage. In The Palladium, the drama is not confined to the stage, as the décor adds a theatrical touch of its own. A rich colour scheme of royal blue, violet, midnight blue and silver sets off the main attraction – the shows themselves! Suede and crushed velvet adds an opulent touch, ensuring The Palladium has all the magic and anticipation of the West End!

The Crow’s Nest

On Sun Deck forward is where you will find the appropriately named Crow’s Nest. This relaxed lounge offers visitors sweeping panoramic ocean views and a convivial atmosphere. By day, you can sit back and relax with a book in one hand and a coffee in the other, pausing every now and again to enjoy the view. At night you’ll be able to enjoy your favourite tipple to the sound of tinkling ivories. Jazz nights, cabaret and dancing all make the Crow’s Nest a perfectly relaxed and elegant post-dinner venue.

Monte Carlo Casino

The Monte Carlo Casino is a great place to continue a fun night out after post dinner drinks or a show. The Monte Carlo Casino is conveniently located on F Deck forward next to the theatre and nightclub. It is adorned with rich fabrics including purple leather chairs around purple felt gaming tables and gives the casino a sumptuous, glamorous feel. In addition to the roulette table, two blackjack tables and three card poker table, you will find over 40 slot machines. The fun carpet complements the room well, reflecting the colour scheme of the yellows and purples of the furniture.

The Globe provides a wealth of entertainment. You enter this room from the starboard side corridor, and as you do so, you’ll be met by a shining black marble bar with small starlights sparkling overhead. As the name suggests the room is circular and its subtle lighting brings a warm ambience to the room in the form of recessed lights and elegant lamps. Curvy seating and a black and gold colour scheme continue the room’s classy atmosphere and fluid lines. Here you might catch the latest film release on its cinema screen, attend an art auction, enjoy a late night cabaret or boogie the night away to some live music.

The Screening Room

This 30-seat boutique cinema is Arcadia’s dedicated space for showing films on board. You’ll find the cinema positioned on the starboard side of Promenade Deck, aft of the forward lifts and adjacent to the Horizon Suite

Make your evening that little bit more special with a visit to Intermezzo, an exclusive cocktail and Champagne bar located on F Deck. Luxuriate with a glass of Champagne or your favourite cocktail. Feature columns are dressed in rich sheer curtains, adding soft lighting by evening when the columns are lit from within. Classy, modern and the place to be seen, Intermezzo provides an elegant backdrop for an unforgettable evening.

Spinnaker Bar

Nestled between Intermezzo and the Meridian Restaurant, is the yacht-inspired Spinnaker Bar. Its sophisticated yachting theme is evident in its contemporary décor, featuring wood, steel and chrome, it has porthole style mirrors and ship memorabilia. As it is just off the central walkway and close to the restaurants and evening entertainment, you will find that it is the perfect meeting place for a pre or post dinner tipple.

Situated at the very heart of the ship on Promenade Deck is the tastefully designed Piano Bar. Its position at the top of the atrium means it benefits from a close view of the intricate glass ceiling created by the artist Jo Downs. The light emanating from its rich hues of purples, pinks and blues combines with light wood walls and a low ceiling to give the Piano Bar an intimate evening feel. As the name suggests, in pride of place is the piano, where the resident pianist provides a backdrop to your conversation.

The Rising Sun

Walk into The Rising Sun and the only thing to remind you you’re not in a fine old country pub may be the ever-changing view from the window. As befits such a traditional establishment, there’s a jukebox and snug bar creating a buzzy pub atmosphere, with everything from darts, karaoke, live music, pub quizzes and major sporting event screenings to keep you entertained.

You will find East Bar at the highest point of the ship – Sky Deck. As you enter this colonial style bar you are welcomed by an array of drawings and paintings created by Martin Williams, which form a travelogue of journeys through Asia. As the sun sets and warm ambient light pours into the room, you can enjoy a pre-dinner drink before dining on the most wonderful Asian cuisine in the nearby Sindhu, or stop by later for a post-dinner drink.

Neptune Bar

The Neptune’s Bar is protected by the sliding glass Skydome, including the Neptune Pool and Neptune Grill, so you won’t have to worry about it raining on your fun!

Aquarius Bar

At the stern of Lido Deck, just forward of the Aquarius Pool is the Aquarius Bar. Enjoy a brief respite from the sun on one of its stools or stay on your deck lounger and have a refreshing cocktail – or two!

Adorned with brown leather sofas, high tables and stools and wooden floors, Caffè Vivo provides a cosy and inviting atmosphere. Relax over a delectable cookie or pastry with a magazine, refresh your palate with a smoothie or freshly squeezed juice, or opt for a lunchtime snack. With anything from salads and bagels, to crostini and noodles on the menu, Caffè Vivo is much more than simply a coffee bar.

You’re never far from a refreshing drink, served with a smile at one of our deck bars. Serving a wide selection of beer, wine, cocktails and soft drinks.

Putting the aah in spa. Think luxurious spaces to relax in, salon treatments and the aroma of scented oils. You can enjoy a warming and cleansing visit to the sauna and steam rooms. Or opt for the very latest in facials, manicures, pedicures, aromatherapy or massages. Within the Oasis Spa are Arcadia’s hydrotherapy pool and thermal suite, where you’ll find steam rooms, sauna and ‘experience’ showers as well as heated ceramic beds where you can relax.

The Retreat

Think luxurious spaces to relax in, salon treatments and the aroma of scented oils. You can enjoy a warming and cleansing visit to the sauna and steam rooms. Or opt for the very latest in facials, manicures, pedicures, aromatherapy or massages, in one of the luxurious treatment rooms.

Sports Court

Whether you enjoy the friendly competition of an organised tournament or prefer to play casually with your own party, short tennis, football, cricket and basketball are just some of the options available.

Passengers can watch the waves as they work out with all the latest equipment, including exercise bikes, rowing machines, running machines, steppers, resistance machines and a range of weights. After the workout, visitors can head to the Oasis Spa for a relaxing massage, a stimulating therapeutic treatment or a warming and cleansing sauna.

Visit the hair salon to have your hair styled for the evening, to try a new colour or even a totally new look. The Oasis Salon is all about pampering and indulging yourself.

Swimming Pools

Neptune Pool – Covered by a skydome, you can always take to the water no matter what the weather. Located on Lido Deck, between the forward and central lifts is the sparkling Neptune Pool, Arcadia’s largest. The sliding glass roof can be retracted in good weather, or left closed in cooler climes – so you can enjoy a relaxing swim as soon as you leave Southampton! The skydome covers the entire pool area, including the Neptune Bar and Neptune Grill.

Aquarius Pool – Located at the stern of Arcadia, this pool is the perfect place to relax during the day. As the sun sets, there’s no better place to take in the beautiful ocean and unparalleled views afforded by this peaceful spot.

Dance Classes

There are coupled dance instructors onboard who offer a variety of dance lessons. The main types of dance offered are ballroom and Latin. As well a group lessons, it is also possible to arrange 1 to 1 tuition. On some occasions, there are celebrity dance instructors on board too. Everyone is welcome regardless of experience.

The ship’s well-stocked library is perfect for finding a great book to enjoy by the pool. Choose from an extensive range of fiction and non-fiction books, or browse through the tempting selection of books which are available for purchase, in an area operated by Waterstones book shop.

No information available

Other Details

Adults Only: Adults only

Childrens Facilities: None

Nursery: None

Smoking: Some

Celebrity Ties:

Gratuities: Tipping isn’t needed on our ships so you can relax knowing good service and good times are all part and parcel of your P&O Cruises holiday.

• accommodation
• entertainment
• health & fitness

Sign up to our newsletter

Share this page:

Back to Top

Enquire Now

Suggested companies

Cruise.co.uk.

Cruise118   Reviews

In the Cruise Agency category

Visit this website

Company activity See all

Write a review

Reviews 4.7.

2,278 total

Most relevant

Caring attention to detail

Chloe Barlow really looked after us through this process. Nothing was a problem even when we had to ammend our our original car parking time when MSC gave us a much earlier check in time than anticipated. Having tried unsuccessfully to use the MSC app it was a pleasure to have Chloe sort it all out for us

Date of experience : May 08, 2024

Fantastic Service

Julia Pedder has been brilliant and is a definite asset to Cruise 118. Her customer service is excellent, she is knowledgeable, professional and also has the patience of a saint! She managed to secure the exact flight upgrades I wanted at a very competative price. Cannot recommend highly enough.

Date of experience : May 10, 2024

First time dealing with Cruise118

First time dealing with Cruise118, very helpful and informative, patient and happy to answer as many questions as you might have.. will definitely be using them again.

Date of experience : May 05, 2024

I have to say, your staff is very helpful and patient with all my enquiries and sorting them out for my group. Special mention about Brittany's help. 5 starts. Thank you so much.

Ask for Jason 😁

As with all good experiences it’s the people. Jason was incredibly helpful, full of experience of the different cruise lines, has personal experience of the ship we booked on and felt genuinely invested in making sure my partner and I have a great time. It was a shame we couldn’t secure any on board spend but it was obvious to me Jason would have if he could have. I’m a terrible traveller, very nervous about things I’ve not done before but by the end of the call I was genuinely excited for the cruise. Yeah I know, sales people be selling things, but you can tell the difference between someone upselling and someone listening to your needs and providing all of the options.

Date of experience : May 03, 2024

1st class service

The who searching and booking the right cruise to meet our needs was made so much easier due to the professional help we received from Katie Lowe, our cruise concierge. She even responded to a request when she wasn’t even on duty . Thanks a million

David Longworthy has been very helpful…

David Longworthy has been very helpful when helping us with some queries we had regarding our forthcoming cruise. We thank him for listening and caring.

He was very helpful answered all my…yes

He was very helpful answered all my questions that I had couldn’t ask my help when I was doing my booking for my Cruise

Date of experience : May 07, 2024

Great price

Great price. Didn't like you had to call the customer service to book more than one cabin. Other companies give you the option

Excellent cruise company

I really don’t enjoy the process of booking a holiday.. you have to have an itinerary in place before actually calling to make a booking.. whatever adverts you see on tv or elsewhere never seem to be available when you call.. and on cruises I’ve never had any onboard credit…. But in the next breath I mostly only deal with cruise118 who always get me a good package and are patient and look into every aspect of getting us the perfect holiday they are genuinely a brilliant company with excellent sales teams.. we’ve been lucky enough to deal with Daniel the past 2 cruises and he really does do his homework on the best cruises, flights and flight times best to suit you and overall a really excellent team member..I always recommend cruise118 to my friends and family and we’ve all had great holidays via them..

Date of experience : April 26, 2024

Daniel Norris was helpful as always…

Daniel Norris was helpful as always found us a great cruise we have booked several times through cruise118 would highly recommend

Italt/Greece trip Gatwick to Malta

Quick response to call, pleasant helpful member of staff assisted with all questions efficiently and also resolved airport car parking as part of package. Very well done. Priced well also (P&O trip).

Date of experience : April 29, 2024

Paul was brilliant with the help

Paul was brilliant with the help, I’ve never had live chat work so quickly and efficiently. Got everything sorted in 3 minutes

Date of experience : May 09, 2024

Cruise's booked by cruise 118

I have booked 4 cruise with cruise 118. The staff have been fantastic all the way,very helpful pleasant answered all are questions about the ship's we are going on would not hesitate to book with cruise 118 again,would highly recommend cruise 118 to anyone.

Date of experience : May 02, 2024

Great representative

Scarlett went through everything and tried to accommodate us as much as able. She was really easy to talk to and explained everything. Excellent representative. Very friendly and didn't feel pressure to book.

Date of experience : April 28, 2024

Jill was very pleasent and very friendly, would recommend 118 to friends and family

Good booking experience but slow after sales

Good booking experience however we found out shortly after booking that we had to change the cruise date due to son’s graduation in 2025. Was told we’d hear back in a few days. Then next phone call we were told we’d hear back by end of the week. Then next phone call told it would be two weeks. I hate wasting time in long phone queues to be told the wrong info time and again by companies.

Hannah was very efficient and on time…

Hannah was very efficient and on time with the callback so that we could book the cruise promptly.

Excellent customer experience!

We used Cruise118 to book a cruise on Celebrity. The lead passenger who originally booked the cruise had to back out and passed the lead passenger role to me. He told me to contact Rachel Halliwell and mentioned that she had been excellent to work with. I contacted Rachel regarding some changes we wanted to make to our reservation. She was indeed excellent. She worked through a number of requests for us, efficiently and effectively. She always got back to us promptly and clearly explained our options and the associated costs. She was very pleasant to work with. We’ll ask for her when we go on our next cruise!

Booking my cruise

I found the staff to be very friendly as well as helpful. Mt whole experience was perfect🥰

Destinations

Arctic & Antarctica

Asia & Indian Ocean

Australasia

Central America

Dubai & Emirates

Egypt & Red Sea

Iberian Peninsula

Mediterranean

Middle East

North America

Norwegian Fjords

Panama Canal

Polar Regions

Scandinavia

South America

Transatlantic

United Kingdom

Our Award Winning Service

Large Cruise Agency of the Year 2023

Best Online Travel Agency 2022

TTG Top 50 Ocean Cruise Agency 2022

TTG Top 50 Ocean Cruise Agency 2019

Best Cruise Online Agent 2021

Best Cruise Online Agent 2019

Best Company Top 100

Welcome to Cruise118.com. Can I help you in anyway today?

PEKIN, Elektrostal - Lenina Ave. 40/8 - Restaurant Reviews, Photos & Phone Number - Tripadvisor