go travel phone number

Call Us Today  (407) 774-2229

The world is yours.

It's time to explore it., go see. go do. go travel..

America's travel professionals since 1979, Go Travel is your source for the most knowledgeable and experienced travel planning.

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A Travel Agency  you can Trust ---------

Founded in 1979, Go Travel is one of the leading privately owned agencies in the US and Canada. Our award winning agents and staff will work diligently to discover your passion and create that dream vacation for you.

EXPLORE OUR SERVICES

A Global Team of Support

With our 7 locations throughout Florida and North Carolina, and over 150 agents on staff, we have the first hand knowledge and expertise to ensure you have the highest quality vacation experience.  Whether it is a cruise to the Caribbean, a tour throughout the Mediterranean, or a theme park vacation in Orlando, you can count on our agents to assist you. In addition to the knowledgeable agents on staff, Go Travel also maintains a select group of on-site, in-country tour operators throughout much of Europe, the Mediterranean, and Asia. These expert local guides are guaranteed to provide service second to none while you experience some of the most desirable vacation destinations in the world!

Our clients know the importance of traveling in style... And we make that happen.

Clint Bales

Founder / CEO

READ TESTIMONIALS

What we do best

At go travel, we offer a wide arrangement of travel services from airfare and tours to luxury cruises and tailor-made vacations. here's a bit more about what we love to do.

Customized Tours   ---------

We are all different. We have different passions, interests and aspirations... especially when it comes to travel. To some, it's a full-day of sightseeing with an expert historian to some of the most culturally rich ruins and cathedrals in Rome. To some, it's an afternoon of shopping in the high-end districts of Paris followed by an evening of wining and dining along the Champs-Élysées. And to others, it's an immersive journey into China with a combination of touring the Great Wall in Beijing, enjoying tea and dim sum with locals in Hong Kong, and exploring ancient China’s wonders aboard a scenic Yangtze River cruise.

At Go Travel, we understand that every travel adventure is personal and excel at matching you with that "wow" experience that you are seeking. This is true for shore excursions during a cruise tour just as it is true for the longer journey. From customizing your schedule to working with our tour operators to curate your ultimate adventure, from mild to wild, we are here to create for you the vacation of your dreams.

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Cruises   ---------

Go Travel was founded in Miami in 1979 – a time in which cruising as we know it now was just beginning to take shape. Previously, cruising had been purely destination-oriented, but over the last 40 years, cruising has evolved into an industry full of every option imaginable. The choices for guests are much clearer. Not only do you have a choice of ocean relaxation, arctic adventure, river exploration, and super luxury yachting, but also you have an onboard choice of "let's dance all night" live bands, great lecturers and education, full steady courses on computing and finances, and culinary experiences with some of the top chefs in the world. You have access to explosive entertainment, extreme expeditions, and the ultimate in luxury. The selection can vary from cruises ships catering to families and children to exclusive small ship journeys and specialty themed itineraries. Our key staff has witnessed this industry growth throughout the years and thus have the expertise and knowledge to match you with that exact cruise experience that’s best for you. With the majority of all major cruise lines being based in Florida, Go Travel’s Florida headquarters location definitely brings advantages giving us close proximity to our cruise line partners for continuous development in terms of education, negotiation, and cooperation. Because of our long history along with these close partnerships with the cruise lines, we have access to the most competitive rates and bonus amenities available. When planning your next cruise with Go Travel, you can be confident that you have the most knowledgeable professionals in the industry creating your ultimate cruise vacation.

Groups   ---------

Go Travel has been a leader in group travel for nearly 40 years. In that time, group travel has become an increasingly popular way to travel. Whether it may be a family celebration, bachelorette getaway, seminar-at-sea, or entertainment event, traveling as a group is fun, convenient and offers a fantastic opportunity for group members to network, while at the same time, see the world! You may opt for a land adventure, a shipboard journey, or a combination of both land and sea. We handle anything from small family groups to 500+ meeting/entertainment groups during which we can arrange a variety of activities including teambuilding, cocktail parties, meeting facilities, and/or specialty entertainment.

Our close relationships with partners around the globe means that your group has access to special complimentary amenities. Plus, we negotiate the most competitive rates on your behalf, so you can rest assured your guests are receiving the best possible value. Furthermore, when organizing a group, the booking process can be extremely time consuming when you need to collect from each of your friends and family their individual information and preferences. Instead, let Go Travel manage the details of your next group trip while you focus on enjoying your memorable group getaway.

Corporate Travel   ---------

Business travel planning requires expert knowledge in the complexities of organizing seamless travel arrangements while adhering to company guidelines and policies. When traveling for business, that personal touch is indispensable. Clients delaying a contract signing date... it happens. Flights being cancelled due to poor weather... it happens. But having a knowledgeable agent continuously monitoring your itinerary and making the necessary changes before you know there is even an issue... simply a smart decision. Let our team take all the worry out of your corporate travel. Ideal for small to medium sized businesses, our dedicated agents can provide not only their specialized expertise, but also the benefit of Go Travel's global negotiating strength to offer your business the most competitive rates and most favorable amenities. With policy compliance and business travel cost being major priorities, we can provide your company with customized reports to streamline your company's travel spend analysis. At Go Travel, we are passionate about delivering personalized and unparalleled travel planning while simultaneously maximizing your travel cost savings.

CUSTOMIZED TOURS

Corporate travel, visit us ---------.

We love getting to know our clients. We welcome you to visit our friendly staff at one of the following locations. No matter what... we are only a call or click away!

LONGWOOD, FL

2811 West State Rd. 434

Longwood, FL 32779

(407) 774-7700

WINTER PARK, FL

941 W Morse Blvd. Suite 100

Winter Park, FL 32789

(407)-644-7700

CLERMONT, FL

Call for Appointment

Clermont, FL 34711

(352) 394-0900

MERRITT ISLAND, FL

218 Parnell Street

Merritt Island, FL 32953

(321) 453-1702

MELBOURNE (SUNTREE), FL

7777 N. Wickham Rd. #8

Melbourne, FL 32940

(321) 622-5955

BREVARD, NC

Brevard, NC 28712

(828) 884-4000

HENDERSONVILLE, NC

1504 5th Avenue West

Hendersonville, NC 28739

(828) 696-8200

Each trip she has organized for me has been better than the last.

My Go agent has helped me travel around the globe! Each trip she has organized for me has been better than the last. I have highly recommended Go Travel to my family & friends, and they are never disappointed. Try Go Travel...they are the best!

Lake Mary, Florida

My family has been working with Go Travel for over 15 years.

My family has been working with Go Travel for over 15 years. My Go agent has dedicated her time and effort to ensure our family is always well taken care of. And even with our family group of 15 people, she organized for us a seamless experience not only in terms of travel arrangements, but also in providing us great sightseeing ideas for the different age groups of our family. My Go agent and her team respond to every question/concern promptly and go above and beyond to provide us a wonderful service.

Miami, Florida

Calling Go Travel has been the best decision I ever made!

After a number of years experiencing the frustrations of making travel arrangements over the internet directly with the airlines or tourist companies, I decided to give Go Travel a call. For the past 8 years, I call my Go agent for every trip because of her detailed planning and strong professionalism. Calling Go Travel has been the best decision I ever made!

Hendersonville, North Carolina

Getting in touch is easy. Use the form below and tell us more about the experience you are seeking.

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AMERICA'S TRAVEL PROFESSIONALS

+1 (407) 774-2229

[email protected]

Go Travel, Inc.

GO SEE. GO DO. GO TRAVEL.

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TESTIMONIALS

OUR SERVICES

Customized Tours   --------

Cruises   --------

Go Travel was founded in Miami in 1979 – a time in which cruising as we know it now was just beginning to take shape. Previously, cruising had been purely destination-oriented, but over the last 40 years, cruising has evolved into an industry full of every option imas catering to families and children to exclusive small ship journeys and  vacation.

Groups   --------

Go Travel has been a leader in group travel for nearly 40 years. In that time, group travel has become an increasingly popular way to travel. Whether it may be a family celebration, bachelorette getaway, seminar-at-sea, or entertainment event, traveling as a group is fun, convenient and offers a fantastic opportunity for group members to network, while at the same time, see the world! You may opt for a land adventure, a shipboard journey, or a combination of both land and sea. We handle anything from small family groups to 500+ meeting/entertainment groups during which we can arrange a variety of activities including teambuilding, cocktail parties, meeting facilities, and/or specialty entertainment. Our close relationships with partners around the globe means that your group has access to special complimentary amenities. Plus, we negotiate the most competitive rates on your behalf, so you can rest assured your guests are receiving the best possible value. Furthermore, when organizing a group, the booking process can be extremely time consuming when you need to collect from each of your friends and family their individual information and preferences. Instead, let Go Travel manage the details of your next group trip while you focus on enjoying your memorable group getaway.

Corporate Travel   --------

​ CUSTOMIZED TOURS

Customized Tours

​ CORPORATE TRAVEL

Corporate Travel

My family has been working with Go Travel for over 15 years. My Go agent has dedicated her time and effort to ensure our family is always well taken care of. She handles all the details from airfare and airport transfers to hotel and excursion arrangements. And even with our family group of 15 people, she organized for us a seamless experience not only in terms of travel arrangements, but also in providing us great sightseeing ideas for the different age groups of our family. My Go agent and her team respond to every question/concern promptly and go above and beyond to provide us a wonderful service.

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Goway's head office is located in Toronto, Canada but we also have offices in Vancouver, The United States, Australia and the Phillippines. Cllick here for our office locations, phone numbers and mailing addresses. 

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GOWAY DESTINATIONS

Go Hilton Team Member travel program

Booking a go hilton stay.

Eligible Team Members and their authorized family / friends must each log in at the Go Hilton booking site with their own Hilton Honors sign-in and password to manage their own reservations. 

Tips for Finding Go Hilton Rates

Use the flexible dates feature.

• Search for a 1-night stay and click the 'My dates are flexible' box, which will let you see rate availability day-by-day in a calendar view for each hotel you select.
• Ex: If you searched for 3 nights, but only 2 of the nights have the discount available, the search would come up empty. If you do a 1-night search and use flexible dates, you could see availability day-by-day and see the discount for 2 of the 3 nights, which you could book separately if needed.

Mix and match rates

• Ex: Team Member rate might be available for 1 night and not the next, but the Family & Friends rate might be available for the other night.
• If searching for 2 rooms doesn't work, try searching for only 1 room as there may be only one room available at the discounted rate on that particular night.

Be flexible

• Try to book as far in advance as possible to take advantage of all potential availability. If you don't find what you're looking for right away, come back often. Go Hilton rate availability is based on forecasted occupancy, which can change frequently.
• More rooms might become available closer to the desired stay date, especially within 60 days of arrival, since stay dates farther out in the calendar may be more limited and are often booked quickly.
• Consider searching for popular destinations during various seasons or nights of the week when availability may be more plentiful.
• Plan trips around when you find availability for the discounted rates.

Checking in & staying with Go Hilton Rates 

• Team Members must be present at check-in and for the duration of Team Member rate and Family & Friends rate stays booked in their name and Hilton Honors account.
• Authorized family and friends must be present at check-in and for the duration of Family & Friends rate stays booked in their name and Hilton Honors account.
• Non-Team Members, family/friends, etc., cannot use Team Member rates.
• Authorized family/friends can travel without the authorizing Team Member when staying under their own Family & Friends rates, but the family/friends do need to make their own reservations by signing into the Go Hilton booking site with their own Hilton Honors account.

Number of rooms per stay

• For each hotel stay, eligible Team Members may reserve up to 2 Team Member rate rooms and 2 Family & Friends rate rooms, for a total of up to 4 rooms in their own name and Hilton Honors number.
• Team Members’ approved family / friends may reserve up to 2 Family & Friends rate rooms per hotel stay (family / friends must make their own bookings with their own Hilton Honors account).
• "Extra” Team Member and “Extra” Family & Friends rates are combined with and treated like “regular” Team Member and Family & Friends rates for the maximum number of rooms per stay.
• Program users may not book rooms for themselves at different hotels for the same stay dates regardless of the rate booked.

Number of nights per stay

• Eligible Team Members can book up to seven consecutive nights at Team Member rates and up to seven consecutive nights at Family & Friends rates.
• Approved family/friends may book a Family & Friends rate for seven consecutive nights.

Annual allotment of room nights

• Each eligible Team Member can book and / or use up to 30 room nights per calendar year under Team Member rates and up to 70 room nights per calendar year under Family & Friends rates, for a total of 100 room nights per calendar year.
• Each room counts as 1 room night.
• Usage of Family & Friends room nights by approved family / friends counts against the 70 Family & Friends room nights total.
• "Extra" Team Member rates and "Extra" Family & Friends rates do not count against the annual room night allotments.

Hilton Honors Points, stay credit, & hotel benefits

Go Hilton Team Member and Family & Friends rate stays are eligible to earn Hilton Honors Points on both room rates and incidentals and stay credit toward the next tier status, based on Hilton Honors terms and conditions. Hilton Honors members are eligible for all standard Hilton Honors hotel benefits when staying under Go Hilton rates, including room upgrades at check-in based on tier status and hotel availability.

Hilton Honors Relocation & Recovery (Walk Policy)

Occasionally, a hotel may find itself in an overbooked situation. All Go Hilton Team Member and Family & Friends rate reservations in such situations are to be honored as any other reservation for a Hilton Honors member; Hilton Honors Relocation & Recovery policies apply the same to Team Member and Family & Friends reservations as to any other reservation type for overbooked situations. The guest should be relocated to another local hotel within a reasonable distance with all the usual Hilton Honors walk benefits based on the guest's tier status.   

Code of Conduct

• Eligible participants traveling under the  Go Hilton travel programs are bound to the Hilton Code of Conduct. Eligible Participants are expected to embody Hilton Values and uphold the exceptional reputation of Hilton during every stay at member properties. Eligible Participants will be held accountable for any undue duress placed on the hosting property. Behavior inconsistent with program rules and our HILTON Values may result in loss of these privileges and disciplinary action, up to and including termination. Family and Friends of Eligible Participants who use the Family & Friends Travel Program are also a reflection of the Eligible Participant. Any inappropriate behavior by Family and Friends may also result in loss of these privileges for the family/friend and the Eligible Participant.
• Access to Go Hilton discounts may not be sold, auctioned, bartered, brokered, purchased, or otherwise transferred.  Any Go Hilton discounts obtained in this manner will be considered to have been fraudulently obtained and deemed void, resulting in cancellation of the reservations.  This applies to Go Hilton Team Member rates and Family & Friends rates. All such activity is strictly prohibited and will result in loss of Go Hilton privileges for the applicable Team Member and/or Family & Friends and can also result in disciplinary action for the Team Member, up to and including termination. Such fraudulent activity will also lead to closure of the applicable Hilton Honors accounts and forfeiture of any Hilton Honors Points, stay credits, or other related rewards associated with those accounts.
• The following actions will be taken by the Program for any Hilton Honors members who are fraudulently added to a Team Member's Family & Friends list and/or who fraudulently book or use a Team Member's Family & Friends rate room nights without the Team Member's knowledge and consent:  their Go Hilton / Family & Friends rate reservations will be cancelled by the Program; their Hilton Honors account will be closed; and they will forfeit any Hilton Honors Points, stay credits, or other related rewards associated with that Hilton Honors account. The Program will monitor such fraudulent Hilton Honors members going forward, and such fraudulent activity on any new Hilton Honors account the members open will lead to the same treatment as above on the new accounts.
• Team Members should inform all family and friends they authorize to use the program of the Go Hilton Code of Conduct and all Program Rules.

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Download our mobile app to manage your tour on the go.

Get in touch with us

If you still have questions on an existing reservation, please note our Traveler Support Specialists are experiencing high call volume and longer than normal wait times as we get travelers back on the road. Thank you for your patience as we prioritize travelers departing in the next 60 days . If you’re trying to get in touch with us:

Send a message

If you’re scheduled to travel in the next 60 days and need to talk, message us. If you’ve already reached out, we haven’t forgotten about you. We’re working hard to respond as soon as possible.

Send us a message

If you’re looking for a quicker response to general questions, chat with us.

If you're on tour now and need assistance, contact our On-tour Support Team .

To book a tour

Our team of expert Tour Consultants will help you find and plan your dream trip.

1-800-590-1161 Monday-Thursday 9am-10pm ET Friday 9am–7:30pm ET Saturday 9am–5:30pm ET Sunday 10am–6pm ET

For help with your reservation

If you're booked on tour and have a question, our Traveler Support Team is here for you. 1-800-597-0350 Weekdays 9am–7:00pm ET Saturday 9am–5:00pm ET Sunday Closed

To organize a group of 6+

Interested in bringing friends and family with you? Get in touch with our Group Travel Team.

1-800-438-7672 Weekdays 9am–7:30pm ET Saturday 9am–5:30pm ET Sunday Closed

Our locations

EF Center Boston 2 Education Circle Cambridge, MA 02141

EF Center Denver 2373 15th Street Suite 400 Denver, CO 80202

EF Center Toronto 80 Bloor Street West, 16th Floor ON, M5S 2V1

Ø Each GO GLOBAL Reservation ID has a specific code to identify the responsible Handling Office - example for GO Global Israel:   GOxxxxxxxx-xxxxxxxx-X (GI)

Ø   The last two letters are from the Handling Office where the reservation was made.

GGT ISRAEL (IL)

6 Metsada str. , Bnei Brak, 5126202 Israel

Phone: +972 36126191

E-mail: [email protected]

ER line: +972 553321755

Ops Manager: Ms. Tslil Bahar - [email protected]

GGT SPAIN (ES)

Plaza Café del Mar, 10 08301 Mataró (Barcelona)

Phone: +34 931934499

E-mail: [email protected]

ER line: +34 678040475

Ops manager: Mrs. Gracia Diaz - [email protected]

GGT ROMANIA (RO)

301 - 311 Barbu Vacarescu Str., Bucharest, Romania

Phone: +40 311050210

E-mail: [email protected]

ER line: +40 751066066

Ops manager: Mr. Toni Valache - [email protected]

GGT BULGARIA (BG)

4 th floor, 51 Alexander Stamboliski Boulevard, Sofia 1000

Global markets + ER Phone: +359 24917435

Bulgaria market + ER phone: +359 24917372

E-mail: [email protected]

Ops Manager: Mr. Jeni Nedelcheva [email protected]

PREMIER TOURS BULGARIA (PR)

141-143 Slivnitsa Blvd. Sofia, Bulgaria

Phone: ++359-2-902-60-80

E-mail: [email protected]

ER line: +35 9885427202

Ops Manager: Ms. Milena Hristova - [email protected]

Mobile: +359-888 78 33 17

GGT SLOVAKIA (SK)

Namestie 1. maja 9, Bratislava , Slovakia

Phone: +421 257104900

E-mail: [email protected]

ER line: +421 233002664

Ops Manager: Ms. Petra Nikoliniova - [email protected]

GGT CROATIA (CR)

Gajeva 23/2nd floor, Zagreb, Croatia

Phone: +385 14920865

E-mail: [email protected]

ER line: +385 17776616

Ops Manager: Mrs. Barbara Milicic - [email protected]

GGT HUNGARY (HU)

1138 Budapest, Madarasz Viktor u. 47-49

Phone: +36 17011354

Email: [email protected]

ER line: +3617014286

Ops Manager: Ms. Szilvia Beke - [email protected]

GGT BRAZIL (BR)

GGT USA (US)

Av. Paulista, 2202 - Bela Vista 01.310-932 São Paulo (SP) - Brasil

Phone: +55 11 3500-5909

E-mail LATAM: [email protected]

E-mail USA/CANADA: [email protected]

ER line LATAM: +55 1143809972

ER USA and CANADA: +1646 2918967

Coordinator: Mr. Eduardo Pereira Morato [email protected]

Ops Manager: Ms. Nathalia Ribeiro Pizzotti [email protected]

GGT CZECHIA (CZ)

Jakubske namesti 109/1., Brno

Phone: +420 542422830

E-mail: [email protected]

ER line: +420 739086234

Ops Manager: Ms. Daniela Rindova - [email protected]

MERIGO POLAND (PL)

Glowackiego6/3 30-085 Krakow

Phone: +48 126381277

E-mail: [email protected]

ER line: +48 12 881 82 52

Ops Manager: Mrs. Katarzyna Smutek - [email protected]

HOTELCON ROMANIA (HC)

Phone: +40 331197175

E-mail: [email protected]

ER line: +40 721364571

Supervisor: Ms. Vivi Dragulin - [email protected]

GGT ITALY (IT)

Via Olaf Palme 22, Bastia Umbra (Perugia)

Phone: +39 0332 152 0050

E-mail: [email protected]

ER line: +39 075 886 0001

Ops manager: Antonio Scaramuzzo - [email protected]

Olympia Europe (OE)

Phone: +44 0207 5910811

E-mail: [email protected]

ER line: +44 02075910811

BEST BUY TRAVEL BRAZIL (BB)

Rua Barão de Teffé . 160. 14º Andar | Jundiai. SP. Brazil. CEP 13208-760

Phone: +55 11 4805 7272

E-mail: [email protected]

Ops Manager: Ms. Nathalia Ribeiro Pizzotti [email protected]

GGT TURKEY (TR)

HP Turizm ve Ticaret A.?.

UK & Middle East line: +44 20 4525 4304

US & Canada line: +1 929-203-6072

Europe & APAC line: +359 2 491 7809

Hotels and providers Email: [email protected] ; [email protected]

Ops Manager: Mr. Goksu Ozden - [email protected]

__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

GGT ARGENTINA (AR)

ARG: +54 11 2040 0467

CHI: +56 2 2938 2439

E-mail: [email protected]

ER line: +55 11 4380 9972

Supervisor: Mr. Matias Raselli [email protected]

Plum Accommodation (PA)

Phone: +27 1002034555

E-mail: [email protected]

ER line: +27 820541403

Ops Manager: Mr. Timothy Clegg [email protected]

GGT COLOMBIA (CO)

Phone Colombia: +57 601 5088461

Phone Peru: +51 1 7018700

E-mail: [email protected]

Office Manager: Mr. Diego Rodriguez [email protected]

YANOLJA CLOUD GO GLOBAL (KO)

For inquiries on other matters not related to the purchase of a cruise, you may email us at [email protected] , call us at 800-680-2858 or write to us at:

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We're here to help

We know there's a lot to consider when booking a car or campervan. If you have a question, want to change your booking or need to talk to someone, you can find the support you need here.

Online self-service

To change your booking, add extras, edit your details and more, do it online. Just log into your account below.

Login to your account to manage your booking

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Change dates

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If you haven't logged into your account before, find out how to access your booking detail .

Frequently asked questions

What is the relationship between gosee and its rental partners such as avis, budget, maui and jucy.

At GoSee we partner with suppliers of rental cars and motorhomes across the globe to secure great rates and pass the savings directly on to you. Our powerful search lets you find and compare vehicles from these rental partners, select the right vehicle for you and then book. You’re then on your way to picking up your vehicle from the supplier, be it Budget, Hertz, Apollo or JUCY Rentals .

How do cancellations and refunds work with GoSee?

Cancellation policies vary depending on the vehicle rental supplier. For many car suppliers, free cancellation may be available up until 72 hours prior to pick up. So if let's say you are collecting your car in Sydney , please see your individual terms and conditions to confirm this applies to your booking and what cancellation fees apply. You can access terms and conditions throughout the booking process and also on your booking confirmation.

Cancellation policies vary depending on the rental vehicle supplier, so we recommend that you check the supplier terms and conditions before you book. They can be found throughout the booking process and also on your booking confirmation. In some situations, refunds may be given as credit at the discretion of the rental vehicle supplier. 

Which car and campervan rental suppliers does GoSee partner with?

We partner with some of the big names you know, such as Hertz, Avis, Europcar and Budget. But we also have relationships with some you might not be as familiar with, such as Green Motion, Easirent and Zoom. The best way to find our suppliers is to start searching!

What countries and cities can I book a rental vehicle in with GoSee?

We partner with suppliers all over the world. All you need to do is start typing in the country or city into our search. If what you’re looking for doesn’t come up, we may not have rental partners there, yet! But you can rest assured we’re always looking at possible new markets to move into.

Heading to Australia? Consider visiting our specialist Australian car rental site Airport Rentals Australia . It specialises in car hire in Gold Coast , car hire in Melbourne , car hire in Sydney , car hire in Perth , car hire Adelaide , car hire in Brisbane , car hire in Alice Springs , car hire in Broome , car hire in Cairns , car hire in Canberra , car hire in Darwin and car hire Hobart .

What types of vehicles can I book through GoSee?

Whether you need an economy car, a SUV, a campervan for the whole family, or maybe a little bit of luxury, we’ve got you covered.

Visit our   car rental page   or our   campervan rental page   to see the different types of vehicles you can book and then get searching!

How do I find the cheapest rental car or motorhome?

If you're looking for a great deal, just start your search. Once you have your list of results, you can refine them by price to see who’s offering the cheapest rentals. You can also take a look at our current special offers to see if there’s anything matching your destination and travel dates.

Can I book insurance with my vehicle?

Yes, you can! As you go through the booking process, you’ll have the option of adding insurance to your booking. We recommend you purchase insurance with your vehicle so that you can enjoy a worry-free trip.

Are the vehicles on GoSee available to book immediately?

Not always.

Vehicles that can be booked immediately will say 'Instant confirmation' within the search results. If you book one of these, you will receive a confirmation automatically.

Other vehicles will say 'On request' and require 24-48 hours to get back to you with availability. If a vehicle is available and your booking is confirmed, you will be sent a confirmation email. If the booking is not available, we will search for a similar vehicle and contact you with available options. Money will not be collected until you have a confirmed booking.

If I damage my rental vehicle, who do I contact?

If you damage your vehicle, make sure to contact the supplier of the vehicle (the company you picked up the vehicle from). You can find their contact details on your booking confirmation, or on their website.

I want to change my booking. How can I do that?

If you need to change your booking, you can login to our website and manage your booking. You’ll need the email address you made the booking with and your booking number, which begins with IM. In addition to changing your booking, you can also view your confirmation, add extras, update your details, and cancel your booking.

Please note that if you make changes to your booking, such as the date of travel, the vehicle rental rates may change.

What are the charges if I cancel my booking?

The cancellation fee you will be charged will depend on the rental company you’ve booked through, as they have different terms and conditions regarding this. Please note that deposits are nonrefundable within 72 hours of pick-up for car rentals. For campervans, the initial deposit is non-refundable as per standard terms and conditions.

If you're cancelling online, the cancellation fee will be shown under Manage my booking when you select to cancel. Some rental partner vehicles aren't able to be cancelled online. If this is the case for your booking, you will need to   contact us .

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Phone:  1-800-917-8188

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Click here  to access your Account on Travel + Leisure GO

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If your travel plans change, refund options may be limited and are dependent on supplier cancellation policies. If you would like to cancel, you may cancel using  My Account  or call us for assistance at 1-800-917-8188. If you booked via a travel agent you must have your travel agent call us.

How can I contact you?

We offer different support channels for your convenience.  Chat   The best and fastest way to reach us is through our chat support. Our chat service is available in your local language and can assist with all inquiries and requests. Whether you have questions about your booking, need assistance with changes or cancellations, or require any other form of support, our chat representatives are here to promptly help you.

You can request a transcript of your chat conversation from our customer service team via the same chat or call. Our chat support team can swiftly handle requests related to: General booking questions Changes and Cancellations Add-ons and extra services Schedule changes and Force Majeure situations Refund requests Phone   Alternatively, if the chat option is unavailable, if you have an urgent request, or if your flight is departing shortly, you can contact us via phone. Our phone support offers fast assistance, can handle all types of requests, and can help you out with the majority of inquiries within a single call, in English or your local language. Other   You can also reach us via email; however, please note that the response time for emails is longer compared to chat and phone support and it may take several days to receive a response. Kindly be aware that we do not handle any type of rebookings or urgent requests, such as immediate cancellations, through email. Additionally, responses to emails may be provided in English rather than in your local language. Our support email address can be found in our  Travel Conditions . When contacting us, make sure to include your order number to the message. Please remember that we cannot assist with urgent requests or flights departing within the next 72 hours via email. In such cases, you need to contact us via chat or phone. To find our contact information, simply log in to  My Bookings and navigate to the "Contact Us" tab, where you will find our contact details.  From there, you can also access your flight information, check your open requests, and even add more products and services to your bookings.

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