Plantronics Software
Plantronics hub, plantronics manager pro.
Plantronics Hub for Windows/Mac is a client application that provides end users with headset customization/firmware update capabilities. Plantronics Hub is also responsible for capturing data and events from the headset and sending that data to Plantronics Manager Pro
Plantronics Manager Pro is a SaaS application providing easy-to-use tools for monitoring, managing, and maintaining headset environments. Plantronics Manager Pro is available only as a subscription service from a global network of resellers. The data collected by Plantronics Manager Pro is available via our Plantronics Manager Pro APIs. The APIs will only return results that match to the corresponding purchased suite license whether Asset Management and Adoption, Call Quality and Analytics or Health and Safety.
Plantronics Manager Pro is hosted by AWS in four regions:
Depending on the region you run your app from, the API domain name will vary. See list of API Domains
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How Do I Update My Plantronics Voyager Legend?
Keeping your Plantronics Voyager Legend is a good troubleshooting step if your headset stopped working and it's also a good idea to update your headset so often for the best performance.
Plantronics Voyager Legend Manual
Plantronics voyager legend.
Plantronics Voyager Legend Firmware Update
- Connect the USB charge cable to your Voyager Legend
- Plug the other end into your computer
- Download the Plantronics Hub
- When the download is complete, open the Hub and click the "Notifications" tab
- It will show an update or you can click "search for updates"
- Once the update is complete your Plantronics Voyager Legend is ready to use
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Plantronics Voyager Legend Bluetooth Headset Headphones Review
The Plantronics Voyager Legend is a poor mono Bluetooth headset for phone calls. It's comfortable, has a good app with many customization options, and lasts nearly eight hours off a single charge, which should easily get you through a full workday. Unfortunately, its overall microphone performance is very disappointing, and while on phone calls, your voice sounds unnatural, thin, and lacking in detail. Unlike the Plantronics Voyager 5200 Bluetooth Headset , which has excellent noise handling, the Voyager Legend's mic has a tough time separating your voice in louder environments, and your voice may get lost completely.
Our Verdict
The Plantronics Voyager Legend is a sub-par mono Bluetooth headset for mixed usage. It's designed primarily for phone calls and isn't a good choice for listening to music due to its single-bud design and very un-balanced sound profile with practically no bass. Its Bluetooth-only connectivity and poor overall mic performance also make it a bad choice for gaming. On the bright side, it's comfortable enough to wear for long periods and lasts nearly eight hours off a single charge, making it somewhat suitable for taking phone calls in the office.
- Comfortable fit that can be used on either ear.
- Very stable design.
- Good app with tons of customization options for phone calls.
- Disappointing microphone recording quality.
- Microphone has difficult time separating speech from background noise.
- Sound profile is slightly shrill and piercing with some voices.
The Plantronics Voyager Legend isn't designed for listening to music. It's a mono headset with a very unbalanced sound profile that's severely lacking in bass.
The Plantronics Voyager Legend is sub-par for commuting or travel. It can be helpful if you make many phone calls while traveling or commuting, but it isn't the best choice due to its disappointing mic performance. It also blocks out practically no background noise, though this is by design, so you can hear yourself while speaking on the phone.
The Plantronics Voyager Legend is a great choice for sports and fitness. Because of its ear-hook design, it feels very stable and shouldn't fall off during strenuous workouts. It blocks practically no background noise, which is great if you run outdoor and like to stay aware of your surroundings. If you like to make phone calls while jogging, it can be a good choice. Unfortunately, it has poor overall microphone performance.
The Plantronics Voyager Legend is a disappointing choice for use in the office. It leaks a fair amount of audio, so your coworkers will likely hear whoever you're speaking to. It also blocks no background noise by design and has a disappointing overall microphone performance. On the bright side, its 7.8-hour battery should last you through an entire workday of phone calls, and it has a standby feature to help conserve the battery even more.
The Plantronics Voyager Legend isn't recommended for wireless gaming. Since it's Bluetooth-only, you can't connect it to any modern console, and when connected to a Bluetooth-enabled PC, its high latency and poor microphone performance is less than ideal.
The Plantronics Voyager Legend is a Bluetooth-only headset, and you can't use it wired.
The Plantronics Voyager Legend is a bad Bluetooth headset for phone calls. It's comfortable enough to wear for extended periods, has a ton of customization options, feels very stable in the ear, and lasts nearly eight hours off a single charge, which is good. Unfortunately, when using the microphone, your voice sounds unnatural, thin, and difficult to understand. Its boom microphone also has a hard time separating your voice from background noise, so even in moderately noisy environments, it's difficult to hear you. Finally, while the sound profile is extremely well-balanced in the mid-range, where most vocals sit, some higher-pitched voices sound shrill and painful.
- 6.0 Mixed Usage
- 5.7 Neutral Sound
- 5.6 Commute/Travel
- 8.0 Sports/Fitness
- 5.1 Wireless Gaming
- 4.9 Wired Gaming
- 4.8 Phone Calls
- Updated May 21, 2020: Review published.
- Updated May 15, 2020: Early access published.
- Updated May 13, 2020: Our testers have started testing this product.
- Updated May 13, 2020: The product has arrived in our lab, and our testers will start evaluating it soon.
- Updated Oct 07, 2019: We've purchased the product and are waiting for it to arrive in our lab.
Compared To Other Headphones
The Plantronics Voyager Legend is a bad mono Bluetooth headset that doesn't perform nearly as well for phone calls as the newer Plantronics Voyager 5200 Bluetooth Headset . While both have almost identical designs, the microphone on the Voyager Legend performs much worse overall. The recording quality of the mic is noticeably lower, and it does a much worse job at handling background noise.
Check out our recommendations for the best Bluetooth headsets for phone calls , or if you want something better-suited for gaming, the best wireless gaming headsets .
The Plantronics Voyager Legend Bluetooth Headset is a much worse mono headset for phone calls than the Plantronics Voyager 5200 Bluetooth Headset . Both headsets share almost the same design and feel equally comfortable, well-built, and stable, except the 5200 charges via Micro-USB while the Legend uses a proprietary magnetic charging clip. The 5200 has a better-balanced sound profile for phone calls, resulting in less piercing and painful voices. It also has a much better microphone that makes your voice sound slightly more natural and does a significantly better job of separating your voice from background noises. On the other hand, the Voyager Legend has longer battery life.
The Jabra Talk 45 Bluetooth Headset is better for phone calls than the Plantronics Voyager Legend Bluetooth Headset. The Plantronics is more comfortable, better-built, and it has more controls. However, it leaks a lot more noise than the Jabra. The Jabra's boom microphone also has a better recording quality and noise handling performance, so it makes your voice clearer to whoever's on the other end of the line.
The BlueParrott B450-XT Headset is a better headset for making phone calls than the Plantronics Voyager Legend Bluetooth Headset. The BlueParrott has a more balanced sound profile and its boom microphone has a significantly better overall performance. Its continuous battery life is longer, it has NFC pairing, and its latency across PC, iOS, and Android is lower too, although some apps and devices seem to compensate for lag differently. However, the Plantronics is significantly more comfortable. As it's a mono in-ear, it's more portable and stable.
While the Astro A40 TR Headset + MixAmp Pro 2017 and the Plantronics Voyager Legend Bluetooth Headset both have a boom mic and have a focus on speech, they're designed for different uses. The Astro is a better choice if you want a gaming headset that will deliver more immersive stereo sound while you play your games and can easily be plugged into your gaming console. On the other hand, the Voyager Legend is a Bluetooth Headset that's designed for making phone calls from a mobile device, and its mono earbud won't help pull you into a game like the Astro. It's also Bluetooth-only, so it won't work with PS4 or Xbox One.
The Jabra Steel Bluetooth Headset is slightly better for phone calls than the Plantronics Voyager Legend Bluetooth Headset. The Jabra leaks much less audio, has a significantly better recording quality, and does a better job at separating your voice from background noises. On the other hand, the Plantronics is more comfortable, has better controls, looks and feels more premium, has a better-balanced sound profile for phone calls, lasts longer off a single charge, and has a much better app with a ton of customization options.
The Mpow EM12 Wireless Earphone is a better mono headset for phone calls than the Plantronics Voyager Legend Bluetooth Headset. The Mpow's microphone has a better recording quality, and the headset leaks much less audio. On the other hand, the Plantronics is more comfortable, has much better controls, a significantly longer battery, and a dedicated companion app with many customization options.
The TaoTronics SoundLiberty 79 Truly Wireless and the Plantronics Voyager Legend Bluetooth Headset are wireless earbuds designed for very different uses. While the TaoTronics are truly wireless in-ears with a well-balanced sound profile designed for listening to music, the Plantronics is a mono Bluetooth headset for making phone calls while in the office or driving. Since the TaoTronics has a built-in microphone, it can be used for phone calls as well, but isn't designed for this, and the microphone on the Voyager performs much better.
The Plantronics Voyager Legend Bluetooth Headset is better for phone calls than the Plantronics Voyager 3200 Bluetooth Headset . The Legend has a more comfortable and stable fit and is also better-built. However, the 3200 has a better-balanced treble range, so voices and sibilants sound more clear and detailed.
Test Results
The Plantronics Voyager Legend looks almost identical to the Plantronics Voyager 5200 Bluetooth Headset . Both headsets are primarily matte black, but the Legend's thin boom microphone is almost entirely silver. It has a very straightforward and professional look.
The Plantronics Voyager Legend is quite comfortable. Its fit and design are identical to the Plantronics Voyager 5200 Bluetooth Headset , and it comes with three sizes of silicone tips, which don't enter deeply into the ear canal. It also comes with two sizes of cloth covers for the earbuds, which may be more comfortable for some people. While the ear-hook is flexible and doesn't put too much pressure on your ear, it may start to cause some slight fatigue or discomfort after a couple of hours. Luckily, you can easily swivel the mic around and switch ears throughout the day to reduce discomfort.
The controls of this headset are decent overall and are almost identical to the Plantronics Voyager 5200 Bluetooth Headset , except that the volume buttons are in a slightly different place. The buttons are designed for call controls and give you a good amount of options, including the ability to trigger your phone's voice assistant.
This headset is very portable. It can fold into a compact position and should be able to fit into most pockets. If you want something even more portable, check out the Mpow EM12 Wireless Earphone .
This headset doesn't come with a carrying case, though you can purchase a charging case separately.
The Plantronics Voyager Legend's build quality is good. It looks and feels almost identical to the Plantronics Voyager 5200 Bluetooth Headset and should be able to withstand a few accidental drops and bumps without sustaining too much damage. The ear-hook is flexible, and the headset looks fairly premium overall.
The Plantronics Voyager Legend feels very stable thanks to its ear-hook design. Unlike the Plantronics Voyager 3200 Bluetooth Headset , it stays in place during moderately intense workouts, which is good if you make phone calls while jogging.
- Plantronics Voyager Legend headset
- 3x tip sizes
- 2x cloth covers
- Proprietary USB charging cable
- USB wall charger
The Plantronics Voyager Legend's sound profile isn't the most balanced and accurate, but it's fairly well-tuned for voices and speech. It's very lacking in bass, but most voices sound present, clear, and detailed. Unfortunately, some higher-pitched voices may be slightly harsh and piercing.
The frequency response consistency is great. Provided you achieve a proper fit with the included tips, you should experience similar bass and treble response every time you use it.
The bass accuracy is terrible. There's practically no low-bass or mid-bass, meaning music will have no thump, rumble, or punch. That said, as this headset is designed for phone calls and not listening to music, it shouldn't be too noticeable, especially since high-bass, which is responsible for giving low-frequency voices warmth, is less recessed than the rest of the ranges.
The Plantronics Voyager Legend's mid accuracy is superb. The entire range is very well-balanced and accurate, without much over or under-emphasis. Since this range is where most voices sit, this results in clear and full voices that don't sound honky, thin, or weak.
The Plantronics Voyager Legend's treble accuracy is sub-par. Unlike the Plantronics Voyager 5200 Bluetooth Headset , which has very well-balanced low-treble, this range is quite over-emphasized on the Voyager Legend. Unfortunately, this will make some higher-pitched voices sound shrill and harsh. The rest of the ranges are uneven as well. Some mid-treble sounds are dull and lispy, while others sound piercing and painful. The majority of high-treble is very recessed, which causes some sounds to be closed-up and lifeless, though most voices don't reach these higher frequencies.
The peaks and dips performance is sub-par. The large peak across high-bass and low-mid causes lower-frequency voices to appear boomy and muddy concerning the very recessed low-bass range. The dip in mid-treble that falls between the peak in low-treble and the mid to high-treble makes some higher-frequencies sound sharp and piercing, while others will be dull and lifeless. Overall, while the entire sound profile is uneven, this is most noticeable with music and won't be as noticeable during phone calls, except for the peak in low-treble, which may cause some parts of speech to be sharp and piercing.
Because this headset is mono, there's no stereo imaging.
Like with most in-ears, the passive soundstage of this headset is poor. This is because properly activating the resonances of the pinna (the outer ear) is one of the important factors in creating an out-of-head and speaker-like soundstage. Since in-ears and earbuds completely bypass the pinna, their soundstage tends to be perceived as small and located inside the listener's head. Because of the earbud design that doesn't enter your ear canal as deep as in-ears, audio sounds very open.
This headset doesn't have any virtual soundstage features.
The weighted harmonic distortion is decent. While there's some distortion present, it likely won't be too noticeable for most people while on phone calls.
These are the settings used to test this headset. Our results are only valid when listening using these settings.
This headset isolates practically no background noise. This is likely by design, as while on phone calls, it helps to hear your voice when speaking. This is also because the earbud rests inside the ear as opposed to going deep into the ear canal like typical in-ear headphones.
The Plantronics Voyager Legend's leakage performance is only okay. Unfortunately, it leaks a bit more audio than the Plantronics Voyager 5200 Bluetooth Headset , and if you work in an open office, coworkers nearby will likely hear the person you're speaking to.
This headset has a boom microphone that can swivel, meaning you can use the headset in either ear.
The recording quality of the Plantronics Voyager Legend's microphone is poor. It's worse than the Plantronics Voyager 5200 Bluetooth Headset , the Jabra Talk 45 Bluetooth Headset , or the Jabra Steel Bluetooth Headset , and your voice sounds distorted, unnatural, and thin.
The microphone's noise handling is sub-par. Even in only moderately noisy environments, the person you're speaking to will have a hard time hearing you. On the bright side, unlike headphones with an integrated mic, the boom microphone prevents your voice from getting completely drowned out. If you want a Bluetooth headset with better noise handling, check out the Plantronics Voyager 5200 Bluetooth Headset or the BlueParrott B450-XT Headset .
The Plantronics Voyager Legend's overall battery performance is mediocre. It lasts nearly eight hours off a single charge, which should be more than long enough to get you through an entire work day's worth of phone calls. It also has a standby mode to help conserve battery life between calls. Unfortunately, it uses a proprietary magnetic charging cable, which is a pain if you forget or misplace it.
The dedicated companion app is good. While it includes all the same functionality as the one for the Plantronics Voyager 5200 Bluetooth Headset , the Voyager Legend doesn't support 'Tile' to track the headset in case you misplace it. Other than that, it gives you a ton of customization options specific to phone calls like the ability to configure the sensors in the headset to automatically answer or reject a phone call while you're wearing the headset.
The Plantronics Voyager Legend is a Bluetooth 3.0 headset that supports multi-device pairing so you can easily switch between your PC and phone, which is convenient. Likely because this headset uses a much older version of Bluetooth, it has high latency on all devices while watching YouTube videos. It's worth noting that apps seem to compensate for this differently, so your mileage may vary.
The Plantronics Voyager Legend is a Bluetooth-only headset.
The Plantronics Voyager Legend is a Bluetooth-only headset that you can't use wired. It comes with a proprietary magnetic charging cable and a USB wall plug but has no other inputs.
This headset is Bluetooth-only and isn't compatible with PS4. It should work with any Bluetooth-enabled PC.
This headset is Bluetooth-only and isn't compatible with Xbox One.
The Plantronics Voyager Legend we tested doesn't come with a dock or base. While you can buy a docking cradle separately, we haven't tested it.
Poly Lens Mobile
Poly Lens app for Mobile enables you to personalize the audio experience for your Poly Bluetooth devices, stay up-to-date, and get help when you need it. Enterprise IT Administrators interested in managing large deployments can use the Poly Lens Portal to manage Bluetooth device policies, have real-time insights into the site-wide Bluetooth devices and usage, and perform remote troubleshooting from the Poly Lens Portal.
Functions
- Keep your device up to date with the latest software
- Personalize your device settings to meet your work style
- Access helpful support
- Keep track of your device with the Find My Device feature
- Connects to the Poly Lens Portal
- Supported on both iOS and Android
Process to Connect to Poly Lens Portal
Poly Lens Portal will send an invite to the user's email to connect to an Account. For information see the following:
- App Deployment
- Device Users
Quick Links
- Poly Lens UI - Software Download
- Software Versions - Download
- Poly Lens Mobile Online Help
- Poly Lens Mobile Release Notes
Devices Supported
- Poly Voyager Free 20
- Poly Voyager 4200 UC Series
- Poly Voyager 4300 UC Series
- Poly Voyager 5200 UC Series
- Poly Voyager 6200 UC Series
- Poly Voyager 8200 UC Series
- Poly Voyager Focus 2 UC Series
- Poly Voyager Focus UC
- Poly Voyager Free 60 Series
- Poly Voyager Legend
- Poly Voyager Surround 80, Surround 85
- Poly Sync 20, Sync 20-M, Sync 40, Sync 40-M
- Dell Premier Wireless ANC Headset
- Dell Pro Wireless Headset WL5022
- Process to Connect to Poly Lens Portal
- Quick Links
- Devices Supported
Voyager 5200 UC Series
Mono bluetooth® headsets.
Work from wherever you want
Leave unwanted noise behind
Connect seamlessly with Bluetooth
All-day comfort
Focus on sound, not surroundings
A headset that moves with you
Work wherever
You need to take calls in and around the office, on the road, and at home. Sound great from anywhere—indoors or out.
Leave the noise behind
Four adaptive mics and WindSmart technology reduce background noise so people can focus on what you're saying, not where you're saying it.
Move between devices with ease
With Bluetooth® you can instantly connect to your PC or mobile phone and transition your calls seamlessly.
Enjoy all-day comfort
Rigorously tested ergonomic design ensures all-day comfort for your ears—even after office hours.
Feature focus
Learn about the features of the Voyager 5200 UC Series
WindSmart technology®
Six layers of WindSmart technology make it great for outdoor use. P2i coated for moisture protection.
Four-mic noise canceling
Four-mic array and our adaptive DSP work together to cancel disruptive background noise like traffic or crowds.
Smart sensor technology
Automatically detects whether or not it’s being worn, directing call audio where you expect to hear it.
Comfortable, discreet design
Provides all-day comfort with a wearing style that can easily move with you throughout your day.
Comfort-tested design
Rigorously tested for stability and comfort on a wide range of ear shapes, so it feels as comfortable on your last call of the day as it did on the first.
Dynamic mute alert
Dynamic mute alert senses and alerts you when you begin to speak when mute.
Caller ID and voice answer
Announces the names of incoming callers and waits for you to say “Answer” or “Ignore”, allowing you to manage your calls using voice commands.
We work everywhere you do
Voyager 5200 UC Series is compatible with leading collaboration platforms.
Certified for Microsoft Teams
Certified for zoom, certified to work with google meet.
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Poly Lens software
Empower IT with intelligent insights, scalable management, and end users with personal device control.
- /content/dam/sites/worldwide/poly/headsets/voyager-focus-2/new/mobile/VCS-Mobile–[email protected] | @+md => /content/dam/sites/worldwide/poly/headsets/voyager-focus-2/new/VCS-Desktop–[email protected] | @+lg => /content/dam/sites/worldwide/poly/headsets/voyager-focus-2/new/VCS-Desktop–[email protected]">
- /content/dam/sites/worldwide/poly/headsets/voyager-focus-2/new/mobile/VCS-Mobile–[email protected] | @+md => /content/dam/sites/worldwide/poly/headsets/voyager-focus-2/new/VCS-Desktop–[email protected] | @+lg => /content/dam/sites/worldwide/poly/headsets/voyager-focus-2/new/VCS-Desktop–[email protected]">
Poly Lens Admin Cloud
Poly Lens software gives IT teams visibility and control over Poly devices. Deploy, configure, update, and get valuable insights from one endpoint or thousands, using one scalable platform.
Poly Lens App
Use a convenient app to keep software up to date, manage device settings, and use wellbeing reminders to keep focused and energized all day long.
Explore all Bluetooth® headsets
Poly voyager surround series.
Stereo Bluetooth® Headsets
Adaptive ANC and over-the-ear design 6 boomless microphones for clear audio Up to 21 hours of talk time Intuitive touch controls for calls and music
Poly voyager free 60 series.
True Wireless Bluetooth® Earbuds
Legendary Poly audio for clear calls Immersive music listening Easily configure and control your earbuds Certified for top virtual meeting providers
Poly voyager focus series, work wherever–our best noise reduction yet legendary poly audio for calls and music ultra-comfortable headband active noise canceling (anc), poly voyager free 20.
True wireless Bluetooth® earbuds
Adaptive Active Noise-Canceling (ANC) Three noise canceling microphones in each earbud Powerful 10 mm speakers Two color options with 4 ear tip sizes
Poly voyager 5200 series.
Mono Bluetooth® Headset
Work from wherever you want Leave unwanted noise behind Connect seamlessly with Bluetooth® All-day comfort
Poly voyager 4300 uc series.
Bluetooth® Office Headset
Up to 50 m/164 ft of wireless freedom Comfortable, adjustable, padded headband Acoustic Fence™ technology Mono and stereo wearing styles
Voyager 5200 uc series datasheet.
Learn about the features, benefits, and technical specifications of the Voyager 5200 UC Series.
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Plantronics Voyager Legend review: Plantronics Voyager Legend
The $99.99 Plantronics Voyager Legend proves headsets with boom mics can have style plus superb call quality.
Plantronics has been in the communications business since the dawn of the Jet Age and heady days of the Apollo space program. This experience shows in the company’s latest premium Bluetooth headset, the $99.99 Voyager Legend. It’s sure not a modest product name but designed as a follow-up to the Plantronics Voyager Pro Plus, and the Legend does what many might have though was impossible, improve on an already stellar design. In fact, the Voyager Legend offers even better call quality, a smaller size, a more comfortable fit, and a longer battery life. It’s still not inconspicuous compared with more minute headsets but if you do a lot of talking all over town and clear sound is your priority, you’ll want to splurge on this excellent mobile accessory.
Plantronics Voyager Legend
The bottom line, plantronic's hyper advanced voyager legend (pictures).
Design There’s no getting around the fact that the Plantronics Voyager Legend is a big contraption as Bluetooth headsets go these days. With its signature, and rather dated boom arm design, the headset is more bulky than compact competitors such as the Motorola Elite Silver, Jawbone Era, or even Plantronic’s own M55.
That said, the Voyager Legend is elegant compared to the rather unwieldy Jabra Supreme. Compared with the Supreme, the Legend has a premium feel thanks to plastics that I found reassuringly solid and well crafted. Indeed, while the headset’s ear loop is thick, it provides controls within easy finger reach. At the ear loop’s base sits a sturdy power switch while another switch above it toggles volume up and down.
The boom microphone arm is thinner that the one found on the Voyager Pro yet manages not to bend when positioning or appear flimsy. Two buttons live on the arm as well, a Voice key on the bottom edge, and Call button at the tip closest to your ear. I found both a cinch to press, though it was easy to accidentally hit either one while pushing the headset into my ear.
A standard gel ear tip comes attached to the Voyager Legend but Plantronics also bundles a larger and smaller size along with two foam earbud covers. I really appreciate the effort Plantronics took to make these tips a breeze to swap in and out of the device too. Just press inward and twist left or right to lock or unlock tips for insertion and removal.
Plantronics also says it took steps to make the Voyager Legend easier to wear for poor folks with glasses like myself. It seems the plan paid off since this is the most comfortable wireless headset I’ve used to date. The device also felt secure and lightweight in my ear, especially for a gadget this big. Another slick feature is the headset's sensors, which automatically detect when you remove it from or place it on your ear. It will smartly mute audio or answer calls depending on your actions.
Of course my experience wasn’t all puppies and rainbows. For example, none of the supplied ear tips felt anywhere as comfortable as the in-ear ear buds I prefer to use. Frankly what would really make the product impeccable in my view is an ear tip that compressed and slowly refilled my ear canal to provide a truly superior audio seal, almost like earplugs do.
To charge the Voyager Legend, Plantronics includes a small adapter to rest the headset’s metal contacts upon. The company also plans to sell a nifty travel case accessory for the device that also operates as an extended battery pack and charger for $29. Plantronics claims the case adds an extra 14 hours of additional talk time.
Performance Plantronics told me that this new incarnation of the Voyager line boasts not two but three microphones to improve audio. The device also supports wideband audio for extra clarity. My test calls backed up this claim with the Plantronics Voyager Legend turning in excellent call quality whether I was chatting from bustling New York streets, within crowded restaurants, or inside my raucous CNET offices. People on the other end couldn't tell I was chatting from a mobile connection either, though they could pick up ambient background noise such as babbling babies and running water.
Adhering to the Bluetooth 3.0 spec, the Voyager Legend features multipoint pairing, meaning you can link it to two devices simultaneously. In fact I had the headset connected to both my Samsung Galaxy S3 test unit and Windows 7 laptop. That said, using the Legend for VoIP calls yielded choppy audio mostly due to my old notebook’s old Bluetooth stack and supporting drivers. Plantronics sells a $49.99 Bluetooth dongle for this purpose. The Voyager Legend is also rated at to provide up to 7 hours of talk time and 11 days of standby time. My anecdotal use so far matches up with this boast and I have yet to charge the headset over two days of casual use.
Score Breakdown
Poly Voyager Legend Review
Poly produces some great communications and collaboration devices to include the Poly Voyager Legend series, however, customers are often confused as to which model to order. For today’s blog, I’m going to do a quick break down of the differences.
It all starts with connectivity. What are you looking to connect/pair to?
If you are simply looking for a Bluetooth headset to pair with your mobile device (smartphone/tablet) the standard Poly Voyager Legend (Plantronics Part# 87300-01 or 89880-01 includes case) will suffice.
In today’s world, folks have a need to connect to a mobile device and their PC/Laptop for web-based collaboration applications or VoIP softphone/UC platforms. The appropriate model would be the Voyager Legend UC (Standard UC version B235, 87670-01 or Microsoft Lync Optimized version B235-M, 87680-01 ) which includes Voyager Legend headset plus a USB Bluetooth dongle for PC/Laptop.
Then there are those who have office desk phones however, also have a mobile device. For this scenario, the appropriate device is the Voyager Legend CS (Plantronics Part# 88863-01 or 88863-11 with HL10 Handset Lifter) which includes a base that allows for connectivity to a desk phone. Both models support EHS Cables and HL10’s.
Connectivity:
- Mobile Device only –> Poly Voyager Legend: Plantronics Part# 87300-01 or 89880-01 includes case
- Mobile Device and PC –> Poly Voyager Legend UC: Standard UC version B235, 87670-01 or Microsoft Lync Optimized version B235-M, 87680-01
- Mobile Device and Office Desk Phone –> Poly Voyager Legend CS: Plantronics Part# 88863-01 or 88863-11 with HL10 Handset Lifter
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Voyager FOCUS2 series
- Back of product
- Under the battery
- For laptops, press Fn + Esc
- For desktops, press Ctrl + Alt + s
- For Chromebooks, on the sign in screen, press Alt + v
- On the barcode
Manuals and guides in PDF format
Related documents and videos, product specifications, support options, search our knowledge library.
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Plantronics Manager Pro is a SaaS application providing easy-to-use tools for monitoring, managing, and maintaining headset environments. Plantronics Manager Pro is available only as a subscription service from a global network of resellers. The data collected by Plantronics Manager Pro is available via our Plantronics Manager Pro APIs.
Connect the USB charge cable to your Voyager Legend. Plug the other end into your computer. Download the Plantronics Hub. When the download is complete, open the Hub and click the "Notifications" tab. It will show an update or you can click "search for updates". Once the update is complete your Plantronics Voyager Legend is ready to use. Tags ...
Follow the on-screen prompts to installing the application. To update your headset: Connect your headset to its USB charging cable and connect the charging cable straight to the PC. Please launch the Plantronics HUB app. Click on Notifications on the top of the app. Click Update . When prompted, disconnect your headset from the PC.
Poly Lens Desktop is an application that enables you to configure and manage your Poly audio and video devices. This app allows you to connect Poly USB devices to the Poly Lens Portal for management and device Insights. Functions Keep your device up to date with the latest software, including Policies
Find support and troubleshooting info including software, drivers, specs, and manuals for your Voyager LEGEND series ... Poly Lens is an app for customizing devices, updating to the latest software, and accessing other useful support information. ... Product specifications. Product name . Voyager LEGEND series. Sub brand . Voyager. Battery type ...
Updating Voyager Legend Firmware. Keep your firmware and software up to date to improve performance and add new features to your Poly device. To update your headset, dock your headset in the charge stand and plug it directly into your computer.
Voyager Focus UC. Blackwire 5200 Series. Wireless Earbuds; Bluetooth Headsets; DECT Wireless Headsets; ... Software Poly Lens. Device Management & Insights; Private Video Conferencing ... Poly Studio Room Kits for Microsoft Teams Rooms. Poly Sync 20.
The Plantronics Voyager Legend's build quality is good. It looks and feels almost identical to the Plantronics Voyager 5200 Bluetooth Headset and should be able to withstand a few accidental drops and bumps without sustaining too much damage. The ear-hook is flexible, and the headset looks fairly premium overall.
Introducing the new Plantronics Voyager Legend headset. Combining triple-mics that cancel noise and wind, voice commands, and Smart Sensor technology, Voyager Legend understands how and when you want to talk.
Poly Lens app for Mobile enables you to personalize the audio experience for your Poly Bluetooth devices, stay up-to-date, and get help when you need it. Enterprise IT Administrators interested in managing large deployments can use the Poly Lens Portal to manage Bluetooth device policies, have real-time insights into the site-wide Bluetooth devices and usage, and perform remote troubleshooting ...
Plantronics Hub enables users to update the firmware on their Plantronics Voyager Legend headset. First, you need to download and install the software: Choose Voyager Legend > Get Started > Start > Download. From there you will follow the instructions for downloading and installing the application. Now it's time to update your Poly headset!
Poly Voyager 4300 UC Series. Up to 50 m/164 ft of wireless freedom. Shop. Learn. Working from anywhere means not being tied down. With Poly Bluetooth headsets & earbuds from HP, you can blaze new trails. Even while walking down one.
Voyager Focus UC. Blackwire 5200 Series. Wireless Earbuds; Bluetooth Headsets; DECT Wireless Headsets; ... Software Poly Lens. Device Management & Insights; Private Video Conferencing; Services Poly+. Poly Lens. Support Services ... Poly Studio P21.
Poly outfits office and personal spaces so everyone can look and sound their best. Hybrid work opens new possibilities for you and your organization. Evolve company culture, secure and retain the best talent, foster greater employee satisfaction, and transform customer interactions. Everyone can participate thanks to inclusive technology such ...
The Poly Voyager 5200 Office and UC headset provides professional-grade sound, no matter where you take the call. ... Poly Lens software gives IT teams visibility and control over Poly devices. Deploy, configure, update, and get valuable insights from one endpoint or thousands, using one scalable platform. ...
The Bad. The Plantronics Voyager Legend's big boom mic arm isn't compact. Its ear tips don't form a tight audio seal. The Bottom Line. The $99.99 Plantronics Voyager Legend big boom microphone isn ...
Mobile Device and PC -> Poly Voyager Legend UC: Standard UC version B235, 87670-01 or Microsoft Lync Optimized version B235-M, 87680-01 Mobile Device and Office Desk Phone -> Poly Voyager Legend CS: Plantronics Part# 88863-01 or 88863-11 with HL10 Handset Lifter
Voyager LEGEND series. Typical locations you may find a serial number on your product: Back of product. Under the battery. For laptops, press Fn + Esc. For desktops, press Ctrl + Alt + s. For Chromebooks, on the sign in screen, press Alt + v. On the barcode. Learn more.
Cons. Expensive. Headset is larger than your typical model. The Plantronics Voyager Legend UC ($199.95 direct) Bluetooth headset is a deluxe version of the standard Voyager Legend, which is one of ...
Update the Voyager 5200 firmware. Keep your firmware and software up-to-date to improve performance and add new features to your Poly device. To update your headset, dock your headset in the charging stand and plug it directly into your computer. Open Poly Lens Desktop App on your computer and select your device name and then select the update ...
Poly Lens is an app for customizing devices, updating to the latest software, and accessing other useful support information. Get the app. Support categories . Troubleshooting. Software & Drivers. Setup & User Guides. ... Voyager Legend User Guide. 0.44 MB. Related documents and videos .
Welcome to the product support page! Voyager FOCUS2 series. Enter your serial number to check your warranty status. This product cannot be identified using the serial number alone. Please provide a product number in the field below: Typical locations you may find a serial number on your product: Back of product.