cruise business development manager

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Business development manager, national and strategic accounts-florida, job description.

Cunard is an international luxury cruise line, steeped in British heritage with a history spanning more than 183 years.  A company within the Carnival Corporation family of cruise brands, Cunard has pioneered transatlantic crossings and world cruising for generations. The Cunard experience is built on fine dining, hand-selected entertainment, and renowned White Star Service. From five-star restaurants and in-suite dining to inspiring guest speakers, the library and film screenings, every detail has been meticulously crafted to make the experience unforgettable. Destinations include Europe, the Caribbean, the Far East and Australia.

We’re looking for an amazing Business Development Manager, National and Strategic Accounts, which will be remote based. The candidate must reside in the Southeast part of the US ideally in Florida. You’ll be responsible for managing the business development (sales) of a defined list of travel agency accounts and consortia’s throughout North America. The objective is to achieve sales goals for Cunard Line in alignment with the company's business objectives and Cultural Essentials.  As the Sales Cunard National Accounts Manager, you will be responsible for managing and developing relationships with key national accounts within the travel industry. Your primary goal will be to drive sales and revenue for Cunard Line, through effective account management strategies and in depth understanding of the Cunard products. This role requires a strong understanding of the travel industry, exceptional communication skills, and the ability to collaborate with various internal and external stakeholders. Here’s a summary of what Cunard is looking for in its Business Development Manager, National and Strategic Accounts. Is this you? Responsibilities

• Account Management:
• Develop and maintain strong relationships with key national accounts within the travel industry.
• Act as the main point of contact for designated accounts, addressing inquiries, providing support, and resolving issues promptly.
• Implement strategies to maximize sales and revenue opportunities with each account.
• Sales Development:
• Create and execute sales plans tailored to each national account based on their business model to achieve revenue targets.
• Identify new business opportunities within existing accounts and pursue strategies to expand Cunard's market share.
• Collaborate with marketing and promotional teams to develop initiatives to drive sales and increase brand awareness.
• Market Analysis and Reporting:
• Stay informed about market trends, competitor activities, and industry developments to identify opportunities.
• Analyze reports regularly outlining sales performance, market insights, and account activities for review with accounts and management.
• Training and Support:
• Provide training and support to national accounts on Cunard's products, services, and sales tools.
• Coordinate with internal departments to address account-specific needs and requirements.
• Event Participation:
• Represent Cunard Line at industry events, trade shows, and conferences to promote brand visibility and networking opportunities.
• Participation in ship inspections and familiarization sailings– usually includes weekends.

Requirements

• Bachelor’s degree in business, marketing, communications
• 3 years of business to business (B2B) sales experience. 
• Preferred 5 years of business to business (B2B) sales experience in the travel industry
• Strong in-person and virtual presentation skills
• Strong Microsoft Office skills- Excel, Word, and PowerPoint
• Excellent verbal and written communication
• Strong consultative selling skills
• Solid computer literacy
• Salesforce or other similar CRM knowledge
• Ability to plan, schedule, and prioritize workload
• Adaptable to change
• Perseverance in working with agency decision-makers
• Works well in a team 
• Willingness to take on ad-hoc projects 
• Self-directed and ability to work independently
• Entrepreneurial spirit
• Ability to travel up to 25-50% of time
• *Preferred locations for hire:  Florida or Southeast US.

*Please note that this position can be 100% fully remote in the preferred hiring location. US Only - Cunard is not setup to hire in the following states: (AR, CT, DE, HI, IA, KY, LA, ME, MI, MT, MS, ND, NE, NH, OK, SD, VT, WV, WI, WY)

What You Can Expect

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• Employee Stock Purchase Plan 
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives 
• Base Salary Range: $ 83,200.00 to $ 112,300.00. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.  Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:  https://www.princess.com/aboutus/culture-framework/.

Cunard is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Cunard will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact  [email protected]

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Variety Welcomes New Global Business Development Manager

• October 5, 2023

Variety Cruises has appointed Nick Stasinopoulos as its new global business development manager. 

  With more than 12 years of experience in operating businesses, Stasinopoulos brings a wealth of knowledge to his new role. He has worked with small and medium-sized enterprises (SMEs), non-profit organizations and multinational corporations.

In his new role, Stasinopoulos will focus on increasing Variety Cruises’ brand recognition on a global scale and expanding its business activities, particularly in the Nordic, Asia-Pacific (APAC) and Europe, Middle East, and Africa (EMEA) regions.

“We have entered a post-pandemic era where the cruise industry is poised for unprecedented growth,” said Stasinopoulos.

“ Variety Cruises, with its rich history dating back to 1949, offers a unique and unparalleled experience to its guests. I strongly embrace the unique set of values and the rich cultural essence that the company personifies and firmly believe that there is no other competitor in the cruise industry that can rival the exceptional experiences we offer on our voyages. Our commitment to a distinctive ethos and the creation of truly extraordinary cruise adventures is what sets us apart and makes us a singular force in the industry.”

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Cruise Business Development

Safety, Product Design and Human Capital

• © 2016
• Alexis Papathanassis   ORCID: https://orcid.org/0000-0001-9370-1161 0

Sciences, Bremerhaven University of Applied, Bremerhaven, Germany

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• Addresses cutting-edge,
• controversial issues and questions related to the cruise tourism industry
• the potential offered by applying a design perspective in cruise tourism
• research and practical implementation
• Explains the core challenges the cruise tourism industry is currently facing, along with first-hand experience from practice

21k Accesses

14 Citations

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Table of contents (16 chapters)

Front matter, cruise safety, safety, security, health and social responsibility.

• Ross A. Klein

Crime at Sea: A Comparison of Crime on Carnival Cruise Lines, 2007–2011

‘stranded at sea’: exploring passengers’ reactions during incidents at sea.

Alexis Papathanassis

Cruise Design: Business Models, Destinations & Products

Rise of alternative business models in the era of expensive megaships.

• Mehdi Mozuni, Wolfgang Jonas

Port Dues as an Element of Cruise Port Competitiveness

• Antun Asic, Tihomir Lukovic

Cruise Tourism in Northeast Asia

Information-knowledge-experience: heraklion port case study.

• Maria Lekakou, Evangelia Stefanidaki, Ioannis Bras, Dimitris Vintzilaios

Vacation Promises in the Visual Language of Cruise Catalogues

• Wolfgang Jonas, Carolin Kowollik

Quantifying Aesthetic Preferences in Cruise Ship Exterior Design

• Jung-Hwa Jo, Wolfgang Jonas

On-Board Cultures of Cruise Ships and Cruise Product Development

• Carolin Kowollik, Wolfgang Jonas

Cruise Customer Loyalty Improvement with Social Media

• Imke Heinze, Nadine Guhr, Michael H. Breitner

Creating Loyal Customers: Three Generations of Cruise Travellers

• Caroline Ann Wiscombe

Cruise Passengers’ Willingness to Pay for Sustainable Cruises

• Lena Mantel, Alexis Papathanassis

Human Capital: Training, Education & Research

Who should pay for higher education in cruise management.

• Michael P. Vogel

The Future of Student Work Placements at Sea

• Luke Slater, Philip Gibson

Quantitative Analyses in Cruise Tourism Studies

• Carl H. Marcussen
• Cruise industry challenges
• Cruise ship piracy
• Cruise ship safety
• Cruise ship service quality
• Cruise tourism
• Cruise tourism economics
• Cruise tourism product development
• Experience-diversity
• Engineering Economics

About this book

Editors and affiliations, about the editor.

Prof. Dr. Alexis Papathanassis studied at the University of Bath and the London School of Economics (UK). He completed his PhD in Economic Sciences at the Leibniz University (Hanover) in Germany.  Prior to joining fulltime academia, Alexis pursued a career at TUI. Upon his departure from the group as a business development manager with TUI Infotec, Alexis had already participated and successfully led various systems integration projects in six TUI subsidiaries around Europe. Since 2005, Alexis Papathanassis is a Professor for Cruise Management and e-Tourism at the Bremerhaven University of Applied Sciences. He currently acts as: Dean of the Faculty of Business Management & Services, Co-Director of the Institute for Maritime Tourism and Chairman of the Cruise Research Society.  He is also visiting Professor at the Bremen University of Applied Sciences and the Russian Academy of Foreign Trade, and a member of the German Tourism Research Society.  He also works regularly as a consultant for a number of tour operators and cruise companies.  Alexis’ publication activity mainly focuses on the cruise sector and comprises over 60 contributions in textbooks, peer-reviewed scientific journals and conferences

Bibliographic Information

Book Title : Cruise Business Development

Book Subtitle : Safety, Product Design and Human Capital

Editors : Alexis Papathanassis

DOI : https://doi.org/10.1007/978-3-319-27353-2

Publisher : Springer Cham

eBook Packages : Business and Management , Business and Management (R0)

Copyright Information : Springer International Publishing Switzerland 2016

Hardcover ISBN : 978-3-319-27351-8 Published: 29 April 2016

Softcover ISBN : 978-3-319-80119-3 Published: 22 April 2018

eBook ISBN : 978-3-319-27353-2 Published: 20 April 2016

Edition Number : 1

Number of Pages : XII, 278

Number of Illustrations : 20 b/w illustrations, 44 illustrations in colour

Topics : Tourism Management , Marketing , Engineering Economics, Organization, Logistics, Marketing , Human Resource Management , Business Ethics , Services

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