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LNER | Train Times & Tickets

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LNER | Train Times & Tickets 4+

Plan your journey & buy cheap.

• #73 in Travel
• 4.9 • 48.2K Ratings

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Description.

Download the official LNER App to check train times and buy cheap train tickets on any train line in Britain – and we don’t charge booking fees. We are the official train operator of the East Coast Main Line. Our Azuma trains run between London and Scotland, stopping at over 50 stations across the East Coast including London King’s Cross, Peterborough, York, Leeds, Newcastle and Edinburgh Waverly. Looking for cheap train tickets in Great Britain? We’ve made it easier to buy train tickets to any destination in Britain through the LNER App. Plan your journey in the LNER app to travel safely and with confidence. Why LNER app? • Get the cheapest LNER train tickets, guaranteed • Join LNER Perks and get £5 free to spend and 2% credit back on LNER journeys, plus exclusive treats and rewards just for Perks members! • Choose your favourite seat onboard • Easy contactless travel with digital eTickets • Journey updates and One-click Delay repay • Get 20% off tickets when you book together for groups of 3-9 • And of course, you can buy any ticket for any train across Great Britain, without paying booking fees! All this and more when you travel with LNER. There’s no better way to get away. Here are our favourite features to save money on your train tickets: CHEAPEST LNER TICKETS Our app checks all available train tickets and gives you the best price up front, first time. If you do find the same ticket for an LNER train cheaper somewhere else, you’re covered by our Price Promise and we’ll refund the difference. GET £5 FREE AND 2% BACK ON LNER TICKETS Meet LNER Perks, our new loyalty scheme, where you get £5 free when you join and 2% credit back on every LNER train journey no matter where you book or how often you travel. There will be surprises and treats along the way, and you can spend your credit on future LNER train tickets. Join LNER Perks in our app and let the rewards add up. NO BOOKING FEES, EVER! Kind of the minimum you expect from a train app, right? You'll never pay booking fees when you download our train ticket app. What you see is what you pay. Our favourite features to make your travel experience as quick and easy as possible: CHOOSE YOUR OWN SEAT Whether you have a favourite seat or you just want to make sure you’ve got a table to eat your bacon sandwich at, the LNER app makes it quick and easy to choose your spot onboard. LIVE TRAVEL UPDATES We know you don’t like it when trains are delayed, we don’t either! But wouldn’t it feel better if you knew before getting to the station? That way, you’ve got time for an extra drink in the pub or to pick up a coffee. LNER Assistant tells you what platform your train will be on, if there’s any changes to your journey and helpful information like changes to food & drink onboard. AUTOFILL STATION SUGGESTIONS Choose your departure station and destination in just a few taps. When you’re searching for a ticket, we’ll suggest the nearest stations to you based on your location. QUICK CHECKOUT Whether you’re booking a last-minute ticket on the platform or you can’t find your card, one-click payments make life easier. Choose to remember your payment details for next time. LNER (London North Eastern Railway) replaced Virgin Trains East Coast in 2018. Our history dates back to GNER (Great North Eastern Railway).

Version 4.29.0

We’ve given our app some tweaks to keep it on track and are doing some work to get it ready for future feature releases.

Ratings and Reviews

48.2K Ratings

Error message on my account

There is an error message on the One Click Delay Repay part on my app. It says I need to refresh as the transactions have failed to load. I have done this and also deleted and reinstalled the app but the message is still the same. I have messaged LNER and would like tech support to help but no one seems interested and just keep saying we have not been informed there is a problem on the app. The whole point in me having the app is for convenience and I don’t want to have to manually apply every time I have to ask for a refund. I just want to be able to use the One Click Delay Repay as I have enabled it.

Developer Response ,

Hi Diane, sorry to hear about this. You should have been listened to when you reported the concern. We *have* been informed there's a problem on the app if you've taken the time to tell us there is! Your expectations of the app are correct, it's there for convenience. I'll pass this on to the team and hopefully they'll be in touch soon.

Everyone has their own app these days, but I use this one as I make a journey with them often enough. It's quick & easy to book, & handy to be able to see your tickets straight away, so no faffing with ticket collections, downloading stuff from emails, printing stuff, etc. Would be better if you could look up 2 journeys at the same time, in different 'tabs' or something. For example, I usually book a train from London to up north, but from my local train station I don't book it so I can keep my plans flexible, but it would be handy to see what time the trains are & if I can make a connection. If I put the full journey in from my station to up north, sometimes if just shows the ones with the best connection times, but if you wanna go for a particular time train from London, you have to do a separate journey from your local station to London to check what would get in in time, & then go back to the main journey.

Straightforward

Does what you need it to; simple enough to use. Perks scheme is good. App could be improved by the ability to look at trains *around* a certain date rather than on an exact date - some travel search engines allow this, so you can find the cheapest fare roughly when you want to go and fix your dates accordingly. e.g +/- 3 days of the date you put in. That would be helpful for many customers. At the moment you have to do multiple searches to get that info. Aside from this, a fairly good app.

App Privacy

The developer, LNER , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

Data Linked to You

The following data may be collected and linked to your identity:

• Financial Info
• Contact Info
• Identifiers
• Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Information

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East Coast Main Line train disruption continues

• Published 11 December 2023

Delays and cancellations are continuing to hit train services on the East Coast Main Line, two days after overhead lines were damaged.

Rail company LNER said repairs have been completed between Peterborough and Grantham, but disruption is expected until the end of Monday.

Grand Central has cancelled some trains, while Lumo warned its services will be "extremely busy".

LNER urged travellers to check its website and social media for updates.

David Horne, LNER's managing director, said four lines were severely damaged on Saturday and Network Rail engineers had worked across the weekend to make repairs.

The company said disruption remained on its routes from London to Lincoln, Hull and Edinburgh.

LNER Passengers who were unable to travel over the weekend can either use their tickets for travel on Monday or Tuesday, or receive refunds.

Meanwhile, some Sunderland to London trains operated by Grand Central have been cancelled, but electric rail operator Lumo said it would run a full service between Edinburgh and London.

Weekend delays affected Newcastle United fans travelling to a match at Tottenham, with hundreds of passengers stranded in Lincolnshire.

Brian Ging said people had been "left totally to fend for ourselves" as they waited at Grantham station for more than two hours.

Follow BBC North East on Facebook , X and Instagram . Send your story ideas to [email protected] .

Related Topics

• Peterborough

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Football fans hit by rail disruption

• Published 10 December 2023

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Travelling with LNER

To help your train journey run smoothly, we've got some top tips for travelling with LNER 

What you need to know about travelling with LNER

Travel with confidence, safely and in comfort

That's our number one priority for all of our passengers. By following the guidance below, you'll be able to have a better journey.

Travelling right now?

When you've got to go, you've got to go. You can buy a ticket or reserve a seat up to 5 minutes before your journey

Find your next train      Check live alerts      Buy tickets

Live departures

Live arrivals, travelling in the future.

For groups larger than 9 please contact  Group Travel .

Plan your journey door to door

Directions:.

Hiring at the station

Rail passengers left stranded by overhead power cable chaos for fourth time in a week

Hundreds of travellers on the East Coast Mainline on Sunday were unable to travel from London to the North and Scotland

Rail passengers have been left stranded by overhead power cable chaos for the fourth time in a week .

Hundreds of people using the East Coast Mainline on Sunday were unable to travel directly between London and northern England or Scotland after electricity lines collapsed.

The outage knocked out all four rail lines on a 35-mile section between Grantham, Lincolnshire and Peterborough in Cambridgeshire, with passengers told to leave trains and get buses or taxis.

Videos showed hundreds of passengers left aimlessly stranded amid “pandemonium” at Grantham station as scores of cancellations and delays affected five major train operators: London North Eastern Railway (LNER), Lumo, East Midlands Railway, Grand Central and Hull Trains.

It was the fourth time in a week that power cables came down on England’s railway network after incidents at Manchester Piccadilly, Paddington station and Retford in Nottinghamshire.

The East Coast Mainline disruption was blamed on Storm Elin, which brought 45mph winds and heavy rain to the north-west of England on the weekend. It was followed by Storm Fergus which moved in from the Atlantic Ocean on Sunday.

LNER was among multiple rail operators to tell people “do not travel” on Sunday but its managing director David Horne warned that on Monday “there may be some limited service disruption due to trains and crews being out of position”.

One passenger, journalist Brian Ging, wrote on X, formerly Twitter: “For those of us with no choice, your arrangements have been disgraceful. No information at Grantham, chaos on the southbound platform. There are 2 buses , two! For hundreds of people.”

Pandemonium

Prof Nick Bailey, from the University of Westminster, wrote: “It would be good if someone could explain why so many overhead lines are being damaged on @‌LNER and @‌GWR in the last few days, is it weather or a design/installation fault or something else? All causing massive aggravation.”

A third passenger tweeted that there was “pandemonium at Grantham station where LNER has dumped everyone travelling south” with “no crowd control” and three-hour queues for buses to Peterborough to resume travelling to London by rail.

It comes after an overhead power line exploded at Manchester Piccadilly station during Storm Elin on Saturday, which was believed to have been caused by a falling tree, causing multiple train cancellations.

On Thursday, the singer James Blunt was among thousands of people trapped on cold, dark trains for hours after overhead wires came crashing down when a train struck an obstruction outside London Paddington station.

And last week LNER apologised for “severe disruption” when overhead power cables came down between Retford and Newark on the East Coast Mainline due to “excessive wear of one component”.

Football joke misses target

As LNER was bombarded with angry messages on social media, one staff member appeared to make light of the fact that many Newcastle United fans were blocked from travelling to Tottenham for a Premier League match that the northern side lost 4-1.

Mr Horne apologised after LNER’s Twitter account said in response to a customer: “To be fair, being a Tottenham fan – we’re saving you from seeing another loss...”

Helen Kelly, a director at OK! magazine, said she was “stranded at Grantham thanks to LNER” but pointed out that “they’ve known about these problems since last night yet there’s still 1000s waiting to get home and only one coach to help”. LNER responded that she should “check before you travel and follow the travel advice”.

A spokesman said there was “severe damage to the overhead lines” and “our teams have worked hard to keep customers who did travel on the move with onward transport where possible. We appreciate customers’ journeys have been affected and thank them for their understanding.”

In 2022, Network Rail, which is responsible for railway infrastructure, launched a “resilience taskforce” to help protect overhead lines from “extreme weather”.

Network Rail confirmed there had been “a significant amount of cancellations” on Sunday.

A spokesman said: “We’re really sorry for the ongoing disruption to train services on the East Coast Main Line today. Repairs to damaged overhead power lines near Grantham is well under way, and we hope to restore services tomorrow [Monday].

“There has been an unusual coincidence of power-line problems in various parts of the country over the past week or so. We do not believe they are related but extreme weather has certainly played its part.”

• LNER (London North Eastern Railway),
• East Midlands Trains,
• First Hull Trains,
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• Great Western Railway
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Europe's travel strikes: Flight and train disruption you can expect in March and April

Our guide is updated as soon as a new European strike is announced.

Strikes are a regular occurrence in Europe, as employees withhold their labour to fight for better pay and conditions.

Walkouts are sometimes planned months ahead but others are announced last minute, showing that it always pays to check before you travel.

Luckily, we have gathered all of the strike information together below.

Read on to find out where and when are walkouts taking place.

If your flight or train is cancelled or delayed, you will be entitled to a new ticket or compensation. Read our guide for the full details.

• Germany strikes: Cancelled flights and trains cause travel chaos across the country
• Cancelled flight? EU and UK consumer rights and what you’re entitled to

Spain: multiple airport strikes affect Easter travel

Palma airport in Majorca is facing disruption from industrial action, which is set to continue over Easter weekend until Easter Sunday, 31 March . The strike is by workers who carry out security screening and affects outbound flights.

Valencia airport is facing a daily lunchtime strike from 28 March to 1 April.

UK: Border Force strikes will land over Easter holidays

The end of the Easter holidays will be marred by travel chaos in the UK as Border Force workers vote to walk out.

PCS union members voted overwhelmingly in favour of on strike action in a dispute over working hours and conditions. No date has yet been set, but the strikes could take place as soon as 8 April, the union says.

The walkouts could cause long queues and delays at London's Heathrow Airport.

Meanwhile Scandinavian Airlines grounded a significant portion of its Heathrow fleet.

Train strikes in April and May

Rail workers in the UK are planning a series of one-day strikes in April over pay.

On Friday 5 April , train drivers at Avanti West Coast, East Midlands railway, West Midlands Trains and CrossCountry will walk out. They'll be followed by Chiltern, GWR, LNER, Northern and TransPennine trains on Saturday 6 April .

On Monday 8 April , drivers at c2c, Greater Anglia, GTR Great Northern Thameslink, Southeastern, Southern/Gatwick Express and South Western will strike.

An overtime ban from 4-6 and 8-9 April could cause further disruption.

London Tube drivers will also go on strike on Monday 8 April and Saturday 4 May causing chaos in the capital.

• UK passport holders warned to check expiry date after hundreds stopped from flying
• Refunds and compensation: Everything you are entitled to if your flight is delayed or cancelled

France: Seven-month strike notice could hit Paris Olympics

Disruption is expected on the Ile-de-France bus and metro network as CGT-RATP has announced a seven-month strike notice from 5 February to 9 September.

Workers at the state-owned public transport company say they are walking out over pay. Strikes could hit during the Paris 2024 Olympics if a deal is not reached.

• ‘The kids now prefer trains to planes’: How I took my family on a 7-day rail adventure around Europe

Germany: Threat of train strikes ends

On 25 March, Deutsche Bahn reached an agreement with Germany’s GDL train drivers' union, bringing an end to five months of negotiations and strikes. 

The deal means that GDL will abstain from strikes until at least February 2026.

If you know of a big strike happening in your country that we have missed, we'd love to hear from you via Twitter .

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LNER becomes first UK train operator to offer free period products to customers - in 'discreet and convenient service'

• The train operator is the first in UK to introduce free products to those on trains
• READ MORE: Fans react to Primark's newly launched period swimwear range

LNER has become the first train operator in the UK to offer free menstrual products to customers across its trains, stations and offices. 

Pioneering a new era of inclusivity and accessibility, LNER ( London North Eastern Railway) strives to provide a discreet and convenient service that allows passengers in need to request period products while on the move.

The groundbreaking initiative comes as new research revealed that one in five people (22 per cent) have experienced a time where they needed period products for themselves or someone else - but could not access any.

Around half were travelling on public transport at the time, and of those needing access while journeying, 57 per cent were on a train.

Having recognised the importance of addressing menstrual hygiene needs for travellers, LNER say they have ensured its passengers can now access products with ease and discretion. 

LNER customer toilets both onboard and in First Class lounges will also display distinct stickers informing passengers that environmentally friendly TOTM organic period products are available. 

People who wish to ask for a sanitary pad or tampon will be able to request them directly from a team member or order a 'Package for a Friend' through the train operator's catering service.

Alternatively, those who wish to request products inaudibly can do so using a QR code direct from their phone.

LNER staff will then discreetly deliver the product directly to the customer at their seat.  

Gill McKay, an On Train Delivery Manager with LNER, who has been involved in 'Package for a Friend' since its inception said: 'We're incredibly proud to offer free TOTM period products to both customers and colleagues. 

'Customer feedback, supported by research, highlighted the upset that can be experienced by not having access to period products.'

She added: 'We believe everyone should be able to travel with confidence and in comfort and providing free, environmentally friendly products to anyone who needs them is just one way we can provide support, help the planet and break down barriers and stigma.'

Kiley Yale, who leads TOTM's Period Positive Workplace Scheme added: 'We developed our pioneering corporate scheme with the goal to make period products widely available, so nobody has to face the stressful situation of getting caught short without any tampons or pads. 

'We are really excited to be working with LNER to champion period comfort, wellbeing and dignity across their trains, stations and offices.'

It comes as MailOnline recently revealed the cost of having a period around the world , ranging from zero dollars for some women in Europe and creeping into the thousands for others in Asia.

An analysis by Healthnews looked at the price of the most common menstruation product people use - a pad - and found wide discrepancies among more than two dozen countries.

The cost of having a period is highest in the United Arab Emirates, where women will pay 23 cents (£0.83) per pad and $68 (£53) per year, totaling $2,668 (£2,087) over a lifetime.