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We have great news for all of you, in December 2023 Family Selection will open its doors at Grand Palladium Kantenah Resort & Spa!...


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Palladium Travel Club members - Lucea Forum

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' class=

72 replies to this topic

' class=

Could start here: but it does not explain much. Could not find any pricing, which I presumes is attached to the notion of being treaded better than others staying at a Palladium.

Not a member and have no plans to be one as a Palladium resort is not at all interesting.

' class=

I looked into this since we are going to GP, It looks like a time share type of thing where you pay for vacations, but it is just for Gran Palladium's Resorts, I myself don't want to be tied down to one specific resort company as there are so many place to go and see and so many different resorts!

You can't find anything out about until you go listen to their "selling" speech at the resort it self!

I thought why would I want to sign up for something like that when I don't even know what it's going to cost me until after I get there!!!

I read the site and it appears as though you qualify for certain upgrades and such, but did not look like something I would be interested in for the above stated reasons!

' class=

Hello there! If you want information about the travel club, use this email [email protected] they will help you. Regards

Yes, use the above email. I am a travel club member and there value and service is outstanding. While it is true that the Travel Club will offer you discounted rates and some other perks, the level of service offered is absolutely outstanding. Read this review of our most recent experience with the Reservations Department and their level of customer service to their members:

Well, the resort{s website came up as unavailable for those nights, but Renee (VLO from when we joined), Ethel (Reservations supervisor) and Anita (Miracle worker) worked tirelessly communicating with the resort's room division. Their communication with me on this reservation was absolutely phenomenal. They were able, in less than three days, to not only procure the suite, but also process all the paperwork and forward the confirmation.

Muchísimo gracias para toda su ayuda!

Thank you Anita, Ethel, and Renee for all your help with this latest reservation.

This post was determined to be inappropriate by the Tripadvisor community and has been removed.

Tripadvisor staff removed this post because it did not meet Tripadvisor's forum posting guidelines with prohibiting self-promotional advertising or solicitation.

travel club member palladium

If you bargain and hold out the Club will reduce the number of weeks purchased, from sixty to twenty. The biggest advantage is that others can use the weeks. So if you plan a wedding the entire party can use the weeks. A 40% deposit is a big barrier to purchase. Take your own calculator and make notes about what is offered.

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Lucea Hotels and Places to Stay

Unofficial Palladium

Unofficial Palladium

The #1 Palladium Resorts & Spa Fan Site. Loving The Palladium since 2003 " Live Vicariously "

Palladium Travel Club Info

“Here you have the principal information about Palladium Travel Club,

Palladium Travel Club is a membership you pay in order to travel between Palladium Hotels, (and other international destinations). We do have different types of memberships, because we want to offer you a program that fits better your needs, there is some members that like to travel few weeks per year, or another ones that travel just one week, there’s some of you that you always travel with your kids and other that travel without kids, but, I can tell you that pretty much “ALL” the members has the same benefits (presidential members has a little bit more) when you are staying in any of our resorts.

The main difference between the memberships are:

* Access (type of rooms where you can book or stay at as a member, and Resorts as well, like access to Royal or Not)

*Membership expiration (2, 5, 10, 30 or 50 years)

* Amount of Palladium Weeks

*Amount of RCI Weeks

*Amount of Benefit Weeks (Free Weeks)

The combination of all this factors determine the type or kind of membership

What about the benefits?

Members of the Palladium Travel Club may enjoy a wide variety of exclusive benefits:

  • Preferential, all-inclusive rates for all of our participating destinations (best rate guarantee by contract)
  • The chance to travel all over the world to one of the 4,000 affiliated destinations in over 100 different destinations
  • Total flexibility
  • Absolute priority in reservations in our complexes
  • Flexible use of membership for families and friends
  • Exclusive and personalized treatment for members before, during and after their vacations
  • Special promotions for members only Benefits

*Benefits include:

  • Concierge service prior to arrival
  • Concierge in the resort
  • Preferential access to the thematic, a la carte restaurants
  • Preference with room requests (subject to availability, but you have to be sure that we will do the impossible to assign you the room that you are requesting)
  • Preference with non motorized water sports requests
  • Reservation rights in the thematic, a la carte restaurants (unlimited during your stay)
  • Private Check-In
  • Special, members only bracelet to be identified in the Hotels & Resorts
  • Welcome Gift (with a minimum stay of 7 days)
  • Nightly turn down service
  • Transportation Airport-Resort-Airport
  • Tour of the Resort
  • Fruit basket
  • Welcome bottle of wine, tequila or rum
  • Birthday or wedding anniversary dinner
  • Coupons for a 20% discount on the SPA
  • Palladium Dollars to spend on extras

The programs are design to give you all the flexibility when you travel to our resorts, so, for that reason you will pay the preferential all-inclusive rate depending the type of room and hotel that you prefer to stay at.

Note: The Travel Club information has been kindly provided by Peter Gittinger, written by Elvira   Espinosa Zamora.

Contact the Palladium Travel Club :

From USA : 1 877 296 9330

From Canada : 1 877 287 0724

From Mexico : 01 800 836 7256

From Europe : +52 984 873 4801

Palladium Travel Club   (official site)

Request for transportation   Transfers/tours

Travel Club Contact Emails

Payments [email protected]

Pay Prior to Your Arrival Options

Pre Payment Authorization Letter Riviera Maya

Pre Payment Authorization Letter Puerto Vallarta

Pre Pament Authorization Letter Punta Cana

Please note, in order to follow up you could send it to

He is the person in charge of these transactions. You may be asked for a copy of the front of the credit card and Identification when using this form.

Reservations [email protected]

Travel Club members, don’t forget that you are asked to submit your requests at time of booking. The Palladium Travel Club has a special program for keeping track of your requests.  Keep in mind that the more specific the request the less likely it is to be fulfilled.( this is true for all guests)

Info [email protected]

PTC Members Offers and Promotional Discounts


Friday evenings are now more special with our weekly event ‘Members Taquiza’! ??? Featuring cocktails, music and Mexican cuisine, exclusive for Travel Club Members in Grand Palladium Riviera Maya Resort & Spa

Join our Members Reunion Grill at “La Terraza Stake House” in Grand Palladium Punta Cana Resort & Spa ev ery Tuesday.

Relax the mind, renew the body and revive the soul. Now can you can enjoy an exclusive massage exclusive for members, at the  Zentropía Palladium Spa & Wellness  cabin, located at the Colonial pool area in Riviera Maya.

Exclusive Travel Club Menus

Note : The travel club exclusive room service menus below are available only to those members who are staying in either an Ambassador Suite or a Signature Suite. All other TC room categories will have access to the respective room service menus that all guests may order from. Those menus can be found on the hotel information pages.

Travel Club Room Service Menu for Punta Cana

  • Travel Club Lounge Punta Cana  (special thanks to Peter Gittinger )

Travel Club Room Service Menu for Riviera Maya

  • Beach Club (Travel Club Lounge Riviera Maya )

Home Tours for for Palladium Travel Club Members

Note : tours are subject to change, please verify with the Travel Club.

Riviera Maya – click here for the pdf – PTC Tours inglés RM

Punta Cana – click here for pdf –  PTC PC Excursions (es)

Manati Park

Come to discover a wonderful place in Punta Cana Manati Park, Punta Cana is surrounded of nature and culture. The perfect place to visit with your family and friends.

Puerto Vallarta – Only offers a City Tour (no further details)   at this time.

Jamaica – The tours available in Jamaica are only partially  covered,  just the first 25USD adults and 18USD for kids will be paid by PTC. Besides those tours, we have the usual to Negril departing  at 10:30am  which includes Seven Miles Beach, tax free shopping and Rick’s Café sunset and the  1:00pm  departure that visits the shopping tax free, local handcraft market and Ricks Café as well. This is the only tour 100% included.

Click on the links below to view the tours that will be discounted:

  •   Crocs on the Rocks
  • Fly and float
  • Reggae Rocks
  •  Hill and gully
  •  Luminous Lagoon
  • Mountain Vibes

You may find useful information in the archived forum . 

This page is for basic information only. Unofficial Palladium has no affiliation with the Palladium Travel Club.

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Are we stuck after a down payment on a Palladium Travel Club membership? Travel Troubleshooter investigates.

travel club member palladium

(Stockbyte / Getty Images)

We visited the Grand Palladium Jamaica Resort & Spa recently. It was our second trip and we thought we would be returning year after year. The resort presented us with an opportunity to save on future vacations through its travel club. My husband and I thought it made sense. We paid $1,599 for a down payment on a Palladium Travel Club membership.

However, after getting back to the room we realized it was not a savings at all, and they had not told us the true cost hidden in the fine print. We quickly alerted our credit card company and disputed the charge. Palladium has reached out saying we cannot cancel and the dispute cannot stand. We are reaching out in hopes you can help us.

— Meghan Allen, Cleveland, Tennessee

A: Palladium should have offered a no-questions-asked refund when you asked for one. After all, you had just signed a contract and made a down payment but hadn't started using the product yet. What's the harm in letting you off the hook?

But that's not how travel clubs work. Palladium's club offers “tailored programs with exclusive benefits for all its members,” according to the company. “Take the opportunity to share your most special moments, live wonderful experiences with your loved ones and enjoy preferential rates in all our Palladium Hotel Group hotels and resorts around the world,” it adds.

The travel club is a little vague about the benefits and the costs. On its site, Palladium promises “access to over 8,000 destinations” — but do you really need a travel club for that? It gives you “booking priority” — but is that worth $1,599 (as a down payment)? And it offers “personalized service” — but doesn’t the hotel chain offer good service to all of its guests?

Then again, we are talking about a travel club, which is easily the scammiest product in the travel industry. I don't like the high-pressure sales tactics used by travel clubs. I think travel companies hurt themselves when they market their products in this way. They may make short-term gains, but they will alienate many customers over the long term. In fact, I'm only familiar with one legitimate travel club: AAA.

Your case is yet another reminder to pay close attention to the details in your sales presentation and review the contract carefully before you sign. Don't wait until after you're back in your room, or back from vacation, to have second thoughts. By then, it may be too late.

I list the names, numbers and email addresses for the Palladium Travel Club executives on my nonprofit consumer advocacy site. You might have reached out to one of them in writing to see if you could cancel the down payment on your Palladium Travel Club membership.

Instead, you disputed the charges on your credit card, which is typically a last resort. I think you would have lost the dispute since you signed an agreement to join the club.

I contacted Palladium on your behalf. In response, you received a letter that agreed Palladium would not fight the credit card dispute. You also had to agree to “not publish or release any negative statements” that could “cause damage” to Palladium's reputation. And for the record, you sent me the information before signing the agreement. Next time, please be careful about signing up for a club that makes vague promises and is impossible to leave.

Christopher Elliott is the ombudsman for National Geographic Traveler magazine and the author of “How to Be the World’s Smartest Traveler.” You can read more travel tips on his blog, , or email him at [email protected] .

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What is Palladium Rewards?

Palladium rewards is palladium hotel group's loyalty program, designed and conceived for our most loyal customers..

Get ready for travel without limits. Because every time you choose to pamper yourself with an unforgettable moment at our hotels and resorts, you will earn points you can redeem for new and better experiences.

Welcome to Palladium Rewards. Welcome to the enjoyment of all the travel experiences the world has to offer. Because our world is your reward.

Our world is having it all

What benefits do i get as a palladium rewards member, guaranteed 5% discount on bookings.

  • Because you are a member of Palladium Rewards, you are guaranteed a 5% discount on your hotel bookings with the Palladium Hotel Group.

Exclusive benefits during your stay

  • With Palladium Rewards, you will feel special and enjoy exclusivity in every detail of your stay.

Rewards points

  • 2,500 Elite and Rewards points when you sign up. 
  • 500 Elite and Rewards points for each friend you bring.
  • Every time you book at our hotels, restaurants or spas, you keep earning points.


Access to exclusive promotions

  • Being a Palladium Rewards Member will give you access to exclusive deals and discounts to enjoy thousands of moments in our hotels or resorts.

Our world is to reward you always

Types of points, rewards points.

These are points that can be used as payment currency. They are obtained with each hotel experience enjoyed and booked through a direct channel (our website or call center), or experiences in restaurants and spas. 

Elite Points

These are the points that define your level within the program. They are obtained with each hotel experience enjoyed or experiences in restaurants and spas.

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Start enjoying the benefits of Palladium Rewards

Our world is giving you much more.

Palladium Rewards Members advance through different levels within the program as they accumulate Elite points. And at each level, the benefits and exclusive perks are increased!

If you want to move up a category and go all the way, all you have to do is continue to book experiences with Palladium Hotel Group hotels and accumulate more and more Elite points.

When you join Palladium Rewards

When you reach 15,000 Elite points

With 75,000 Elite points in your account

If you already have 200,000 Elite points, congratulations!

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From Guest to Family

New dates for the members awards 2023.

September 12, 2022 / 0 Comments

travel club member palladium

Dear Members,

We know you are already excited to book your favorite suite at one or all our three Members’ Parties for next year, and we are thrilled to share with you what we are preparing for all of you!

As previously announced, Jamaica will host the Members Awards at Grand Palladium Jamaica Resort & Spa. Here you can enjoy a Caribbean vacation paradise and fall in love with the Jamaican beach with two weeks of main events, special performances and activities.

We are working hard to give you the best experience at each of your favourite destinations and, as such, we would like to announce that we will be changing the dates of the Members Awards 2023 in Montego Bay to June 2-18, 2023. We hope that this will not affect any of your plans and that you will be able to join us for this incredible party designed to thank you for all the support you always give us.

For those members who still don’t know what the Members Awards are, it’s a party where your loyalty is recognised and awards are given in different categories. With exclusive activities, gifts and lots of fun.

Montego Bay has breathtaking natural scenery that will amaze you. In addition, the resort is magnificent with its contemporary architecture and swimming pool, the largest in Jamaica! An authentic atmosphere to share with family, friends or couples.

Grand Palladium Jamaica Resort & Spa is located on the shores of the beach, on the north coast of the island and only half an hour from Montego Bay and its airport. A paradisiacal enclave of beautiful beaches with turquoise waters, surrounded by lush vegetation and a mountainous landscape, where you will live an unforgettable experience.

We remind you of the dates of our other two Partner Parties so that you can choose the one that best suits your next holiday:

Cool Tour will be from the 10th to the 25th of March on the Pacific coast of Riviera Nayarit to continue to immerse ourselves in the wonderful Mexican culture; The 8th Annual Members Party will take place from 6-22 October in the majestic waters of the Caribbean in Costa Mujeres with an incomparable theme.

There is still time to plan your next trip and take advantage of the promotions we have for you with the Travel Sale!

Thank you for your understanding.

Palladium Travel Club

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  1. Palladium Travel Club

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  2. Palladium Travel Club

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  3. Palladium Travel Club Members Awards Party

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  6. Exclusive members beach lounge at Grand Palladium Riviera Maya

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